Logging into the web interface ..................................................................................................................................................................... 7
Watching a recording from the IP VCR........................................................................................................................................................ 8
Using a video endpoint to watch recordings............................................................................................................................................ 9
Connecting directly using a phone number........................................................................................................................................ 9
Connecting via the auto attendant......................................................................................................................................................... 9
Being called by the IP VCR.......................................................................................................................................................................... 9
Using playback controls from a video endpoint ..............................................................................................................................10
Using an auto attendant.................................................................................................................................................................................12
Calling an auto attendant.........................................................................................................................................................................12
Accessing the main menu........................................................................................................................................................................12
Using streaming to view recordings...........................................................................................................................................................14
Playback controls when web streaming .............................................................................................................................................14
Using the IP VCR to make a recording .......................................................................................................................................................15
Automatically recording a conference on a Codian MCU...................................................................................................................16
Configuring the MCU to call the IP address of the IP VCR.............................................................................................................16
Using gatekeeper IDs to record conferences directly into folders on the IP VCR..................................................................16
Configuring the IP VCR as a gateway on the MCU...........................................................................................................................17
Non-interactive recording of an endpoint...............................................................................................................................................18
Connecting in order to make a recording...........................................................................................................................................18
Controlling the recording.........................................................................................................................................................................19
Using the recording console.........................................................................................................................................................................20
Connecting to the recording console ..................................................................................................................................................20
Understanding the recording console display..................................................................................................................................20
Controlling the recording console........................................................................................................................................................21
Calling out from the IP VCR ...........................................................................................................................................................................23
Calling out to watch a recording ...........................................................................................................................................................23
Calling out to make a recording.............................................................................................................................................................23
Understanding the playback and recording parameters pages.................................................................................................24
H.239 (content channel video) support ....................................................................................................................................................26
Playing back content channel video ....................................................................................................................................................26
Understanding the recordings list ..............................................................................................................................................................28
Name and numeric ID clashes.................................................................................................................................................................30
Viewing and updating recording details ..................................................................................................................................................31
Summary information ...............................................................................................................................................................................33
Uploading recordings onto the IP VCR................................................................................................................................................34
Downloading recordings from the IP VCR..........................................................................................................................................34
Understanding the folder list........................................................................................................................................................................36
Moving recordings and folders ..............................................................................................................................................................36
Adding and updating folders .......................................................................................................................................................................38
About external storage .............................................................................................................................................................................42
Consistency of file information across multiple IP VCRs................................................................................................................42
H.323 gatekeeper registration of externally stored recordings...................................................................................................43
NFS server information..............................................................................................................................................................................43
Understanding the connections list...........................................................................................................................................................44
Active connections .....................................................................................................................................................................................44
Viewing connection status ............................................................................................................................................................................45
Viewing a connected endpoint's display..................................................................................................................................................46
Viewing a connected endpoint's camera .................................................................................................................................................47
Viewing a connected endpoint's audio signals......................................................................................................................................48
Viewing a connected endpoint's media statistics .................................................................................................................................49
Media statistics.............................................................................................................................................................................................49
Control statistics..........................................................................................................................................................................................52
Viewing a connected endpoint's diagnostics .........................................................................................................................................54
Displaying the endpoint list..........................................................................................................................................................................55
Displaying the gateway list ...........................................................................................................................................................................60
Adding and updating gateways ..................................................................................................................................................................61
Displaying the built-in gatekeeper registration list...............................................................................................................................62
Configuring the built-in gatekeeper.....................................................................................................................................................62
System defined users.......................................................................................................................................................................................65
Modifying the "admin" User ....................................................................................................................................................................65
Modifying the "guest" User......................................................................................................................................................................66
User privilege levels .........................................................................................................................................................................................67
Displaying the user list....................................................................................................................................................................................69
Adding and updating users...........................................................................................................................................................................70
Adding a user................................................................................................................................................................................................70
Updating a user ...........................................................................................................................................................................................70
Updating your user profile.............................................................................................................................................................................71
IP configuration settings...........................................................................................................................................................................72
IP status...........................................................................................................................................................................................................73
Configuring IP routes settings...................................................................................................................................................................... 75
Port preferences ..........................................................................................................................................................................................75
IP routes configuration..............................................................................................................................................................................75
Current IP status ..........................................................................................................................................................................................77
Configuring IP services....................................................................................................................................................................................78
System information....................................................................................................................................................................................81
Access control ..............................................................................................................................................................................................82
About QoS configuration settings.........................................................................................................................................................83
ToS configuration........................................................................................................................................................................................83
Displaying and resetting system time .......................................................................................................................................................85
System time...................................................................................................................................................................................................85
Configuring global connection settings...................................................................................................................................................87
Active registrations page..........................................................................................................................................................................96
IP VCR gatekeeper registration behavior..................................................................................................................................................97
Choice of registered IDs............................................................................................................................................................................97
Matching incoming called numbers.....................................................................................................................................................97
Which IDs are registered with the gatekeeper..................................................................................................................................98
Adding a custom auto attendant banner.............................................................................................................................................. 103
Media settings........................................................................................................................................................................................... 105
Upgrading the firmware.............................................................................................................................................................................. 108
Upgrading the main IP VCR software image................................................................................................................................... 108
Upgrading the loader software image.............................................................................................................................................. 108
Enabling IP VCR features........................................................................................................................................................................ 109
Shutting down and restarting the IP VCR.............................................................................................................................................. 110
Displaying general status............................................................................................................................................................................ 111
Displaying hardware health status .......................................................................................................................................................... 114
Working with the event logs...................................................................................................................................................................... 115
Logging using syslog.................................................................................................................................................................................... 117
Using syslog ............................................................................................................................................................................................... 118
Customizing the user interface................................................................................................................................................................. 120
Controlling the auto-refreshing of status pages on the IP VCR................................................................................................ 120
Controlling the display of thumbnail preview images................................................................................................................ 120
Customizing voice prompts on the IP VCR...................................................................................................................................... 120
Customization: More information............................................................................................................................................................ 126
The factory default file set..................................................................................................................................................................... 126
Backing up and restoring the configuration......................................................................................................................................... 127
B ........................................................................................................................................................................................................................... 136
E ........................................................................................................................................................................................................................... 137
F ........................................................................................................................................................................................................................... 138
L ........................................................................................................................................................................................................................... 139
P ........................................................................................................................................................................................................................... 139
R ........................................................................................................................................................................................................................... 140
S ........................................................................................................................................................................................................................... 140
T ........................................................................................................................................................................................................................... 141
The Codian IP VCR web interface is used for administering the IP VCR device, managing recordings, users, and predefined endpoints. You can also perform many recording-related tasks using the web interface that you cannot otherwise
do.
When connecting to the Codian IP VCR web interface, you must log in so that the IP VCR can associate the session with
your configured user and a set of access privileges. The IP VCR has a set of configured users, and each user has an ID and
password that are used for logging in.
1. Using a web browser, enter the host name or IP address of the IP VCR.
2. Click on the
3. Enter your assigned
The main menu appears, restricting the available options based on your access privileges. Administrators have full access;
standard users can upload new recordings and manage their profiles; guest users typically can access publicly available
recordings.
Log in button.
User name and Password.
7
Watching a recording from the IP VCR
The IP VCR offers a variety of ways to watch stored recordings. These include watching recordings using an H.323
endpoint and watching recordings by web streaming. Watching recordings can be an interactive experience. The
following pages provide detailed explanations of the options available. Refer to these for more information.
• Using a video endpoint to watch recordings
• Using an auto attendant
• Using streaming to view recordings
8
Using a video endpoint to watch recordings
You may watch recordings stored on the IP VCR using an H.323 or SIP video endpoint. There are a number of ways to
connect to the IP VCR; refer to the sections below for details of the options available to you:
• Connecting directly using a phone number
• Connecting via the auto attendant
• Being called by the IP VCR
Note that in the current release, HD recordings cannot be played back by an endpoint.
Watching recordings is an interactive experience. Playback may be paused, rewound and so on. Refer to the section
below for an explanation of the playback controls available:
• Using playback controls from a video endpoint
Connecting directly using a phone number
Your system administrator may have configured the IP VCR to allow you to use your video endpoint to watch a recording
by dialing a particular phone number. Each recording will have a different number to call. Consult your system
administrator for details.
If the recording is protected, you will be required to enter a PIN before you can start playback (see
Entering a PIN ).
Connecting via the auto attendant
The IP VCR features a sophisticated auto attendant menu system that allows you to see a list of which recordings are
available, and select the one you wish to watch with the aid of video previews for unprotected recordings. Refer to
an auto attendant for full details on how to navigate the menu.
If you choose to watch a protected recording, you will be prompted to enter a PIN before you can start playback (see
Entering a PIN ).
Depending on how your system administrator has configured the IP VCR, you may be able to connect to the auto
attendant by dialing a phone number, or by dialing the IP address of the IP VCR. Consult your system administrator for
which options are available to you.
Using
Being called by the IP VCR
As an alternative to calling the IP VCR from your video endpoint, you may instead use the web interface to initiate a call
from the IP VCR to your endpoint. Refer to the section
Once connected, the playback experience is identical to if you had called the IP VCR using one of the methods described
above. Similarly, you may be asked to enter a PIN before playback of protected recordings will start.
Calling out from the IP VCR for details.
9
Entering a PIN
If you connect to a protected recording, you will be presented with the PIN entry screen, and will hear audio prompts
playing.
Use your endpoint's numeric keypad to enter the PIN, followed by #. (Note that some endpoints require you to activate
the keypad before dialing, for example by pressing the # key.)
Using playback controls from a video endpoint
It is possible to control the playback directly from your video endpoint while watching a stored recording using the FarEnd Camera Controls (FECC). Refer to the sections below for details of the controls available, and for the meanings of
on-screen status icons that may be displayed.
Basic control
To play and pause recordings:
1. Change the camera control to “far”.
2. Use the
3. Use the
4. When playback reaches the end of the recording, it will stop or automatically return to the start of the recording
and continue playing, depending on how the IP VCR is configured.
5. When you have finished watching the recording, simply hang up the call
down control to pause playback.
up control to resume playback.
Refer to the table below for assistance interpreting the icons that appear on-screen.
Icon Icon description
Playback is in progress. The icon will disappear after a few seconds.
Playback is paused. The icon will remain on screen (blinking) while playback is paused.
Playback finished. The icon will remain on screen.
Further control
To advance quickly though a recording (fast-forward):
1. Change the camera control to “far”.
2. Use the
right control to engage fast forward mode. The video will rapidly advance, and the playback time will be
shown in the corner of the screen.
3. When you reach the point from which you wish to resume playback, press either
playback as required.
4. If the end of the recording is reached, fast forward will stop.
5. Continue to watch the recording as normal, using playback controls as required.
up to resume or down to pause
10
To skip quickly backwards though a recording (fast rewind):
1. Change the camera control to “far”.
2. Use the
left control to engage rewind mode. The video will rapidly rewind, skipping several seconds backwards
at a time, and the playback time will be shown in the corner of the screen.
3. When you reach the point from which you wish to resume playback, press either
playback as required.
4. If the start of the recording is reached, rewind will stop and playback will pause.
5. Continue to watch the recording as normal, using playback controls as required.
Refer to the table below for assistance interpreting the icons that appear on-screen.
Icon Icon description
Playback is in fast forward mode. The icon will blink while the recording is being fast forwarded.
Playback is in fast rewind mode. The icon will blink while the recording is being rewound.
up to resume or down to pause
11
Using an auto attendant
Your system administrator may have set up an auto attendant for you to use to view stored recordings. An auto attendant
presents you with a menu from which you can choose a recording to watch.
For further information about watching and creating recordings, refer to the document "Watching Recordings", available
in the Documentation area of the web site.
Calling an auto attendant
There are typically two ways to call an auto attendant using your video endpoint. Depending on how the IP VCR is
configured, neither, one or both of these will be available to you. Your system administrator should provide you with
information about which method you should use:
• Enter the IP address or host name of the IP VCR device
• Dial using a standard E.164 phone number
Accessing the main menu
When you successfully connect to the IP VCR, the main menu displays on your video screen, and you should also hear the
audio instructions.
Navigate the auto attendant using the Far-End Camera Controls (FECC) on your video endpoint. Use the up and down
controls to highlight the option or item you require; use right to make your selection. To return to a parent folder from a
sub-folder, use left.
You can jump to the end of the menu when at the start by using the up control; similarly, you will loop back to the start if
you are at the end and use the down control. Note that there is a scroll bar in the bottom right of the video display to
indicate where you are in the auto attendant menu. From anywhere in the menu, you can jump to the first entry with #2
and to the last entry with #8.
By default, the number keys on your endpoint are used to play back a recording by entering its configured numeric ID,
followed by a '#'. If the recording has a configured security PIN, you will be prompted to enter that PIN before the play
back will start. As you start to enter a numeric ID, the sequence you have typed will be shown at the base of the auto
attendant screen. You may cancel the numeric ID entry (for instance to correct an error) by pressing '*'.
If you have connected to the auto attendant using an endpoint that has no FECC capability (for example many SIP
endpoints), you can use the number keys on your endpoint to navigate the menus; this is called "DTMF navigation
mode". DTMF navigation mode enables you to use the number keys: 2, 4, 6, and 8 in the place of up, left, right, and
down respectively.
To enter DTMF navigation mode:
• on connecting to the auto attendant, press the pound (hash) key twice as follows:
##
The message "DTMF menu navigation enabled" appears briefly at the bottom of the auto attendant display.
12
To exit DTMF navigation mode:
• press the pound (hash) key twice as follows:
##
The message "DTMF menu navigation disabled" appears briefly at the bottom of the auto attendant display.
When in DTMF navigation mode, you will not be able to use the number keys to enter the numeric ID of a recording.
Typically, you will have these options:
Record this session
This option enables you to record the video your endpoint is sending to the IP VCR. You will be presented with the
recording console (see
Using the recording console). From here you will be able to monitor your video before and during
recording.
Replay a recording
All recordings stored on the IP VCR in the current folder display here, listed in the order of most recently made first.
The default auto attendant corresponds to the top-level (root) folder.
Unless a recording is PIN-protected, highlighting a recording will show a small preview.
If you select a protected recording, you will be presented with the PIN entry screen, and will hear audio prompts playing.
Use your endpoint's numeric keypad to enter the PIN, followed by #. (Note that some endpoints require you to activate
the keypad before dialing, for example by pressing the # key.)
Access other folders
If the IP VCR has been configured with a hierarchy of folders, you can access child folders of the current location, giving
you access to the recordings in those folders.
When you have finished watching a recording or making a new recording, simply hang up. If you need to make or watch
another recording, you will need to make a new call to the auto attendant.
13
Using streaming to view recordings
The Codian IP VCR supports streaming, which involves sending recorded media (audio and video) to a remote computer,
allowing the user to watch and listen to the recording.
To view a recording using streaming:
1. Go to
2. Click
Recordings.
Watch next to a stored or in-progress recording. (Note that HD recordings cannot be streamed until the
recording has completed and the video has been transcoded into streaming media.)
3. If you want to display and choose advanced streaming settings, click the link. Choose the settings you require
referring to the table below for tips.
4. Click
Field Field description More information
Media
Start streaming to view the recording.
The preferred bandwidth to use for streaming.
Consider your network speed when choosing a
bandwidth. For example, you might use a lower
The exact options available depend on how the IP
VCR was configured when the recording was
bandwidth if you are connecting over ISDN or a
higher bandwidth over a T1.
made; typically you may choose to stream the audio
Use Audio only if you are not interested in the video
or are connecting over a very low bandwidth link.
Multicast streaming allows an unlimited number of
people to view a recording while it is being made
on an IP VCR. It cannot be used for streaming
Prefer
multicast
portion only, or audio and video at one of two
bandwidths.
For live 'in progress' recordings, where more than
one user will be viewing the recording, select Prefer multicast.
completed IP VCR recordings: more than one
person can view the same completed recording at
the same time, but each does so on their own
unicast connection. Note that you cannot use
Windows Media Player to view a live recording on
the IP VCR in multicast mode.
Play audio
and main
video
Video size
Check this option to stream the audio and video. If you uncheck this option, then neither the audio
nor video will play.
Choose a size (resolution) for the video. This option affects the size of the media player
when it opens.
View content
channel
Content size
Check this option to stream the content channel. If you uncheck this option, the content channel will
not play.
Choose a size (resolution) for the content channel. This option affects the size of the media player
when it opens.
Playback controls when web streaming
If you watch a recording using web streaming, control of playback is performed using the streaming application you are
using. To play, pause, fast-forward and so on, refer to the documentation that accompanies your streaming viewer. The
player size can be chosen from the drop-down list on the 'View Stream' page.
14
Using the IP VCR to make a recording
The IP VCR allows you to create recordings in a number of different ways. These include recording conferences on the
MCU, recording single video endpoints non-interactively and via the recording console, and transparent recording of
point-to-point calls with another endpoint. The following pages provide detailed explanations of the options available.
Refer to these for more information.
• Automatically recording a conference on a Codian MCU
• Non-interactive recording of an endpoint
• Using the recording console
• Recording point-to-point calls
In addition to creating recordings using the IP VCR, it is possible to upload existing recordings. Refer to
recordings for more information.
Transferring
15
Automatically recording a conference on a Codian MCU
There are a number of different ways in which you can configure your IP VCR and MCU to record conferences that take
place on the MCU. The following are described here:
• Configuring the MCU to call the IP address of the IP VCR
• Using gatekeeper IDs to record conferences directly into folders on the IP VCR
• Configuring the IP VCR as a gateway on the MCU to record conferences directly into folders on the IP VCR
Configuring the MCU to call the IP address of the IP VCR
When you add a new conference, you can add the IP address of the IP VCR as one of the participants. If you have set the
default incoming call action of the IP VCR to be Record session, then when the conference begins, the IP VCR will record
the conference. Recordings made using this method will always be made into the root folder of the IP VCR.
1. On the IP VCR, go to
2. On the MCU, go to
Settings > Connections and for Default incoming call action select Record session.
Conferences and click Add new conference. For information about conference
configuration, refer to the MCU's online help.
3. From the
Conference list, select the conference you have created and click Add participant. In the Address field,
type the IP address of the IP VCR and complete the page using the MCU's online help for more information.
Note that Codian recommends that you configure the call to the IP VCR to use the H.323 protocol and not SIP
(because SIP calls do not support the content channel or encryption).
When the conference starts, the IP VCR will start recording into its root folder. Note that the name of the conference
will be the name of the MCU and will also include the date and time if the
option is checked on the
Settings > Recordings page.
Use date and time in new recording names
Using gatekeeper IDs to record conferences directly into folders on the IP VCR
By using a gatekeeper and gatekeeper IDs, you can automatically record conferences directly into the folders of your
choice on the IP VCR.
1. Set up a gatekeeper: go to
Configuring gatekeeper settings. To use the method described in this procedure, ensure that you select Register
folder IDs
.
2. For each folder into which you want to directly record, ensure you have set a
register these IDs with the gatekeeper.
3. On the MCU, go to
configuration, refer to the MCU's online help.
4. From the
Conference list, select the conference you have created and click Add participant. In the Address field,
type the recording ID of the folder into which you want to record the conference and complete the page using
the MCU's online help for more information. Note that you might want to set
video status
to Muted. Enable Automatic disconnection; this ensures that the IP VCR stops recording when the
conference ends.
Settings > Gatekeeper. For more information about using a gatekeeper, refer to
Recording ID. The IP VCR will
Conferences and click Add new conference. For information about conference
Initial video status and Initial
When the conference starts, the IP VCR will start recording the session into the folder with the recording ID that you
used in step 4.
16
Note that if you are intending to use this method frequently with the same folder, it will be quicker to configure the
recording ID as an endpoint on the MCU. The procedure is the same as when you configure an H.323 endpoint on the
MCU. For more information, on the MCU, go to
Endpoints > Add H.323 endpoint and view the online help.
Configuring the IP VCR as a gateway on the MCU
By configuring the IP VCR as a gateway on the MCU in conjunction with using recording IDs on the IP VCR, you can
automatically record conferences directly into the folders of your choice on the IP VCR without the need for a
gatekeeper.
1. Configure the IP VCR as a gateway on the MCU: on the MCU, go to
gateway
. Enter the name and IP address of the IP VCR and complete the page using the MCU's online help for
Gateways and click Add new H.323
more information.
2. On the MCU, go to
Conferences and click Add new conference. For information about conference
configuration, refer to the MCU's online help.
3. From the
4. In the
Conference list, select the conference you have created and click Add participant.
Address field, type the recording ID for the IP VCR folder into which you want to record.
5. Select the gateway you configured in step 1 and complete the page using the MCU online help for more
information. Note that you might want to set
Automatic disconnection; this ensures that the IP VCR stops recording when the conference ends.
Initial video status and Initial video status to Muted. Enable
When the conference starts, the IP VCR will start recording the session into the folder with the recording ID that you
used in step 4.
Note that if you are intending to use this method frequently with the same folder, it will be quicker to configure the
recording ID as an endpoint on the MCU. The procedure is the same as when you configure an H.323 endpoint on the
MCU. For more information, on the MCU, go to
Endpoints > Add H.323 endpoint and view the online help.
17
Non-interactive recording of an endpoint
Depending on the configuration of the IP VCR, you may be able to make recordings non-interactively. That is, once
connected to the IP VCR, recording takes place automatically, and with no feedback to the user. If you would prefer to
have more feedback when making recordings, consider using the recording console (see
Otherwise, refer to the sections below for further information on making non-interactive recordings:
• Understanding non-interactive recordings
• Connecting in order to make a recording
• Controlling the recording
Understanding non-interactive recordings
Non-interactive recording gives no feedback as to the status of recording. The IP VCR will not send video to your
endpoint, typically causing your endpoint to display a blank screen. You will not be able to monitor how the recording
will look.
When the call to or from the IP VCR is connected, recording will typically start immediately. However, the IP VCR may
have been configured to delay recording until coherent video is seen. Your system administrator may have configured the
IP VCR in this way to ensure the best quality of recordings.
If you are unsure of whether the IP VCR will start recording immediately or not, wait a few seconds before starting to
speak; this will ensure the best quality recording in all circumstances.
Using the recording console).
Connecting in order to make a recording
Calling the IP VCR from a video endpoint
To make a non-interactive recording by calling the IP VCR using your video endpoint, follow these steps:
1. Confirm with your system administrator that the Default incoming call action of the IP VCR is to answer incoming
calls by recording them immediately (non-interactively) (see
Alternatively, determine whether the IP VCR has any Recording IDs configured and registered with a gatekeeper,
allowing you to make a recording by dialing a phone number (see
2. Connect to the IP VCR using the method chosen in the previous step.
3. Recording will start when the call is answered.
Being called by the IP VCR
You may use the IP VCR web interface to call out to your video endpoint and record the session non-interactively. To
make a recording in this way, follow these steps:
1. Log in to the IP VCR web interface as an administrator or user (see
2. Use your browser to navigate to
3. Press
4. Name your recording, and identify the endpoint you wish to call out to.
5. Ensure
Call out and record. The recording parameters page will be displayed (see Calling out from the IP VCR).
Use recording console display is not selected.
Recordings.
Configuring global connection settings).
Configuring gatekeeper settings).
Logging in to the web interface).
18
6. Press Call endpoint or Call selected endpoint.
7. Answer the call on the video endpoint. Recording will start.
Controlling the recording
The nature of non-interactive recording is that the user has little or no control over recording. When you have finished
recording, simply hang up the call to end and store the recording.
19
Using the recording console
The recording console allows you to make recordings interactively. That is, it allows you to monitor the recording while
it is in progress, to check that the view is as you require.
Refer to the sections below for further information on using the recording console:
• Connecting to the recording console
• Understanding the recording console display
• Controlling the recording console
Connecting to the recording console
Calling in via the auto attendant
To access the recording console by calling the IP VCR via the auto attendant, follow these steps:
1. Confirm with your system administrator that you may call the auto attendant of the IP VCR, either by using the
IP address of the IP VCR or by dialing a phone number.
2. Connect to the auto attendant using the method chosen in the previous step.
3. Navigate the auto attendant menus (see
4. The recording console will be displayed.
Using an auto attendant) to select Record this session.
Being called by the IP VCR
The may use the IP VCR web interface to call out to your video endpoint and display the recording console. To connect
to the recording console in this way, follow these steps:
1. Log into the IP VCR web interface as an administrator or user (see
2. Use your browser to navigate to
3. Press
4. Name your recording, and identify the endpoint you wish to call out to.
5. Select
6. Press
7. Answer the call on the video endpoint. The recording console will be displayed.
Call out and record. The recording parameters page will be displayed (see Calling out from the IP VCR).
Use recording console display.
Call endpoint or Call selected endpoint.
Recordings.
Logging in to the web interface).
Understanding the recording console display
The recording console display is intentionally simple. Refer to the table below for a description of the different parts of
the display:
Control Control Description
Preview window
In the center of the screen, a window shows a live preview of the video being sent by the
endpoint to the IP VCR. Use this preview to ensure the recorded view is composed as you
require before starting to record. You may also monitor this view whilst recording.
Note that although the audio portion of the call will also be recorded, this is not sent back to the
endpoint like the video preview, as this would cause undesirable feedback effects.
20
Status
A status indication is displayed in the bottom left-hand corner of the recording console. It shows
the current state of recording. When you first enter the recording console, the status indication
will show paused.
Recording length
The length of the recording is shown in the bottom right-hand corner of the screen, as minutes
and seconds. When you first enter the recording console, this will show a zero-length recording.
The recording length will update in real-time as recording progresses. Use this as a guide to how
long your recording will be.
Recording indicator
The recording indicator is shown only whilst recording is in progress, and hence will not be
visible when you first enter the recording console. When you start recording, this indicator will
blink near the top right-hand corner of the screen.
Controlling the recording console
When you first enter the recording console, you will hear audio instructions on which controls you may use. Recording
will not start until you are ready. Refer to the table below for details:
Control Control description Usage tips
Up
Down
Starts recording. The status line will change from
paused to resuming... then to recording.
Stops recording. The status line will change from
recording to finished.
When you start recording, the IP VCR waits for a
suitable moment before actually starting to record.
This is to ensure the best possible quality video is
recorded. During this time the status line shows
resuming.... Be sure to wait until the status line says
recording before starting to speak.
When you have finished recording, you will not be
disconnected from the IP VCR unless you hang up
the call.
Note that even when you have finished recording,
IP VCR resources are still in use until the call is
ended, possibly preventing other users from
making recordings in the meantime.
You do not have to explicitly stop recording. If you wish, you may simply hang up the call when you have finished.
Whether you press stop or simply hang up, the recording will be automatically stored by the IP VCR.
21
Recording point-to-point calls
The IP VCR is able to transparently record point-to-point calls. A point-to-point call is one where just two endpoints are
involved - the traditional type of call. If you wish to record point-to-point calls, the gatekeeper settings of the IP VCR
must be configured correctly (see
Instead of simply calling the other endpoint by dialing its E.164 number from your video endpoint, you must add a prefix
that tells the H.323 gatekeeper to pass the call to the IP VCR rather than directly to the other endpoint. Your system
administrator will be able to advise you which prefix to use. The IP VCR will then attempt to call the other endpoint on
your behalf, transparently passing media as normal when the call is connected. With the exception of needing to dial a
slightly different number, the experience of calling the other endpoint should be identical to as if you had called it
directly.
While the point-to-point call is in progress, the IP VCR records both sides of the call using one of the configured layouts
(see
Configuring recording settings). The options include showing both endpoint views side-by-side, and showing the
loudest speaker in a full-screen view with the other shown picture-in-picture.
To make a point-to-point recording, follow these steps:
1. Call the remote endpoint using its E.164 number, including the prefix to pass the call through the IP VCR.
2. Recording will start immediately or shortly after the call is connected, depending on how the IP VCR is
configured.
3. When you have completed your call, simply hang up. The IP VCR will disconnect the other endpoint for you,
and the recording will be stored automatically.
Configuring gatekeeper settings).
Recording of point-to-point calls is transparent. The calling or called endpoint cannot start or stop recording other than
by hanging up the call.
22
Calling out from the IP VCR
As well as using your video endpoint to call into the IP VCR in order to make and watch recordings, you may also
perform both of these functions using the IP VCR to call out to your endpoint. The sections below explain how to call out
from the IP VCR to make and watch recordings:
• Calling out to watch a recording
• Calling out to make a recording
• Understanding the playback and recording parameters pages
Calling out to watch a recording
To call a video endpoint from the IP VCR in order to play a stored recording:
1. Go to
Recordings.
2. Use the recording list to select the recording you wish to watch.
3. Click the recording name. The recording information page will be displayed (see
Viewing and updating recording
details).
4. Click
Call out and play session. The playback parameters page will be displayed.
5. Refer to the table below for details of the fields displayed.
6. Click
Call endpoint or Call selected endpoint. The IP VCR will attempt to call the specified endpoint.
7. Answer the call on your video endpoint to commence playback.
8. Watch the recording as if you had called into the IP VCR. Similarly, you may control progress using the Far-End
Camera Controls of your video endpoint (see
Using a video endpoint to watch recording).
Calling out to make a recording
To call a video endpoint from the IP VCR in order to make a new recording, follow these steps:
1. Go to
2. Browse to the folder in which you want to place the new recording.
3. Click
4. Refer to the table below for details of the fields displayed.
5. Click
6. Answer the call on your video endpoint. Recording will either start immediately (see
7. Continue to make your recording as if you had called into the IP VCR.
Recordings.
Call out and record. The recording parameters page will be displayed.
Call endpoint or Call selected endpoint. The IP VCR will attempt to call the specified endpoint.
Non-interactive recording)
or the recording console will be displayed (see
Using the recording console).
23
Understanding the playback and recording parameters pages
Whether calling out to play back or to record, you must specify which endpoint you wish to call. The Playback parameters
and recording parameters pages are very similar. Refer to the table below for details:
Field Field description Usage tips
Playback parameters
Recording parameters
Name of
recording to
create
There are no playback-specific parameters.
Specify a name for the new recording. The name you choose will be displayed in the
Recordings list (see
Understanding the recordings
list), and in the auto attendant menu.
You may not choose a name that is already used by
another recording.
Use recording
console
display
New endpoint
Host name or
IP address
Call protocol
H.323
gateway
Use SIP
registrar
Motion /
sharpness
trade off
Check this box to call the endpoint using the
Recording console to make the recording. Leave it
unchecked to make a non-interactive recording.
Specify the host name or IP address of the endpoint
you wish to call out to.
If the endpoint is an H.323 endpoint, check H.323.
If it is a SIP endpoint, check SIP.
If you wish to call the endpoint using an E.164
number via a previously-configured H.323
gateway, you can select an H.323 gateway from the
list of configured gateways.
If the endpoint is a SIP endpoint, and you want it to
use a SIP registrar, check this option.
Choose whether to use the box-wide setting for
motion/sharpness trade off, or configure an
individual setting for use with this endpoint.
Choose from:
• Use box-wide setting: this is the default
value. In this case, the connection to this
endpoint will use the motion / sharpness
tradeoff setting from the
Connections page.
• Favor motion: the IP VCR will try and use
Settings >
a high frame rate. That is, the IP VCR will
See
Using the recording console and Noninteractive recording for more information on the
implications of this option
Alternatively you may specify an E.164 number if
you also select an H.323 gateway.
To make a call out via a H.323 gateway that has not
been specifically configured on the IP VCR, you
may enter an address here of the form <gateway address>!<E.164>.
If you are calling by host name or IP address, you
need not specify a gateway.
The settings for motion (frames per second) and
sharpness (frame size or resolution) are negotiated
between the endpoint and the IP VCR. This setting
controls how the IP VCR will negotiate the settings
to be used with this endpoint.
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strongly favor a resolution of at least 25
frames per second.
• Favor sharpness: the IP VCR will use the
highest resolution that is appropriate for
what is being viewed.
• Balanced: the IP VCR will select settings
that balance resolution and frame rate
(where the frame rate will not be less than
12 frames per second).
Transmitted
video
resolutions
Preferred
bandwidth
from IP VCR
Preferred
bandwidth to
IP VCR
Custom codec
selection
Choose the setting for transmitted video resolutions
from the IP VCR to this endpoint. This setting
overrides the unit-wide setting on the
Connections
Use these fields to specify the preferred call
bandwidth from the IP VCR to the endpoint and
from the endpoint to the IP VCR, respectively.
Can be used to ensure only specific codecs are
permitted on calls to (and received from) this
endpoint.
Configured endpoints
<Preconfigured
endpoints>
Select one of the endpoints that has been configured
on the IP VCR to call by selecting it in the list and
clicking
page.
Call selected endpoint.
Settings >
Retain the default setting (use box-wide setting)
unless you are experiencing problems with the
display of certain resolutions by this endpoint.
Endpoints advertise the resolutions that they are
able to display. The IP VCR then chooses from
those advertised resolutions, the resolution that it
will use to transmit video. However, some
endpoints do not display widescreen resolutions
optimally. Therefore, you might want to use this
setting to restrict the resolutions available to the IP
VCR for transmissions to this endpoint.
If you choose use default value, the preferred
bandwidth is chosen to be the same as that set in
the global connection settings.
If Enabled, you can choose which codecs are
allowed to be used when communicating with this
endpoint.
25
H.239 (content channel video) support
The H.239 protocol allows the Codian IP VCR to support an additional video stream to or from each connected H.323
endpoint. Thus, there are potentially 3 media streams between each H.323 endpoint and the IP VCR: audio, main video
and H.239 video. In general, the main video channel is used for motion video (i.e. high frame rate streams) and the
content channel for less dynamic video such as an accompanying presentation - this is typically a high resolution, low
frame rate video stream.
Support for H.239 video on the IP VCR encompasses:
• Recording H.239 video streams from H.323 endpoints, in either single-endpoint or point to point recordings
• Playing back recorded content channel data to H.323 endpoints via H.239
• Streaming the content channel to users' desktop machines
Recording H.239
When a H.323 endpoint is being recorded, that endpoint may open a H.239 content channel video stream, in addition to
its main video channel. The IP VCR records both video channels, and both are available when that recording is played
back.
When using the
In a point to point recording, the nature of H.239 means that only one of the recorded endpoints is able to supply the
H.239 channel at any one time. Specifically, this means that if one endpoint is supplying the content channel stream then
it must stop transmitting H.239 video before the other endpoint can start. This is in contrast to the main video channel,
which both endpoints are able to transmit and receive simultaneously without restriction.
Recording console, the presence of H.239 video is indicated by a "H.239" icon on the right of the screen.
Playing back content channel video
If a recording includes a content channel video stream, that content channel stream (originally supplied by a H.323
endpoint via the H.239 protocol) can be played back to either other H.323 endpoints or to users viewing a recording via
streaming.
Playing back to H.323 endpoints
Stored content channel video can only be played back to a H.323 endpoint if that H.323 endpoint is capable of receiving a
H.239 video stream in addition to its main video channel. When playing back a recording which includes content channel
video, a H.323 endpoint with no H.239 receive capability will see just the main video channel.
Streaming content channel video
Recorded content channel streams can be played back to users' desktops via web browser-based streaming in addition to
the recorded main video and audio streams. When streaming, users have the choice of playing back just the audio and
main video streams, just the recorded H.239, or both together.
The play back of content channel video is accomplished through use of a Java applet, and therefore Java must be installed
on any machine wishing to view the recorded H.239 video.
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Creating customized MPEG and Windows Media Video format files
The MPEG and WM Converter Tool is a tool that converts .codian files to MPEG-1 or Windows Media Video (.wmv)
format. It is available from the Support area at
create MPEG videos or Windows Media videos that include up to two video streams and/or the content channel. The
resulting encoded MPEG/'.wmv' files can be stored on PCs or servers and can be viewed via streaming applications on
users' desktops.
www.codian.com. The MPEG and WM Converter Tool enables you to
27
Understanding the recordings list
The Recordings list displays information about stored recordings. To view the recordings list, go to Recordings >
Recording list. See the tables below for an explanation of the fields that display.
Stored recordings are one of:
• recordings that have been made using the IP VCR
• recordings that have been uploaded to the IP VCR (see Transferring recordings)
• recordings that are stored externally in an Network Files System (NFS) (see Storing recordings externally)
Stored recordings are presented in a hierarchical view of folders in which recordings can be stored. Each folder can
contain multiple recordings and sub folders.
The folder structure is browsable in the Recordings list, and also by going to
Recordings > Folders, or by an endpoint
user calling the IP VCR using an auto attendant.
• Folders
• Stored recordings
• Recording controls
• Name and numeric ID clashes
Folders
Field Field description Usage tips
Folder
Recording ID
Recording
console ID
Auto
attendant ID
The name of the folder that you are viewing.
The recording ID for this folder. Setting a Recording ID enables a new recording to
be placed directly into this folder, by using a
gatekeeper. For more information, refer to
Understanding the folders list.
The recording console ID for this folder. Setting a recording console ID enables a recording
made through a recording console to be placed
directly into this folder. For more information,
refer to
Understanding the folders list.
The auto attendant ID for this folder. Setting an auto attendant ID enables someone to
call in to an auto attendant that displays only the
recordings in this folder. For more information,
refer to
Understanding the folders list.
Point to point
prefix
The point to point prefix for this folder. Setting a point to point prefix enables someone to
make a call using that prefix and start recording a
call between two endpoints into this folder. For
more information, refer to
Understanding the
folders list.
External
location
Sub folders
If the folder is linked to an external location, it is
specified here.
A list of sub folders of the folder that you are If you are not in the top-level folder, use the Move
For more information, refer to Storing recordings
externally.
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currently viewing. up option to go up one level in the folder
hierarchy.
To view a list of stored recordings in a folder, click
the name of the folder.
Stored recordings
The Stored Recordings table displays a list of all recordings stored in the folder that you are currently viewing.
The following information is displayed for each stored recording.
Field Field description Usage tips
Watch
Displays the recording streaming page. Some
recordings may require a PIN to access this feature.
See Using streaming to view recordings for more
information.
Name
Location
Status
The name of the recording. Depending on how the
recording was made, this will be a name entered by
the user, or a name chosen automatically by the IP
VCR.
Whether the recording is internally or externally
stored.
A brief indication of whether this recording is in use
(recording or playback in progress), or not. If this
recording is currently being transcoded to
streaming format, this is also indicated.
You can rename a recording by clicking its entry in
the list and editing the name field (see
Viewing and
updating recording details).
See Storing recordings externally for more
information.
If you have sufficient access rights, a
stop link is
displayed next to the status for active recordings.
To stop the recording, click the link. A
confirmation message is displayed.
A recording that is not being made or played back
is referred to as Idle.
Invalid media indicates that the recording is partially
invalid. For example, the recording might be valid
but the streaming media could be invalid caused by
power loss to the IP VCR during the transcode.
Truncated streaming media indicates that the IP VCR
was shut down during the transcoding of the
recording to streaming format.
If there is a problem with the streaming media, you
can start the transcode again by using the
Transcode to streaming format button on the
recording's details page.
Numeric ID
The Numeric ID of the recording, if it has one. You can edit a recording's details to allocate it with
a Numeric ID (see
Viewing and updating recording
details).
Registration
If a recording has a Numeric ID set and that ID is
configured to register with an H.323 gatekeeper
To register a recording with an H.323 gatekeeper,
the IP VCR must be configured with a gatekeeper
and/or a SIP registrar, this field shows the state of
29
the registration, or n/a if no identifier is set. (see Configuring gatekeeper settings).
To register a recording with a SIP registrar, the IP
VCR must be configured with a SIP registrar (see
Configuring SIP settings).
Length
Recorded at
The length of the recording.
The time at which a recording was started or
uploaded.
Recording controls
Removing recordings
To remove recordings from the IP VCR, select the recordings to remove from the list by clicking their associated
checkboxes, and click
Calling out to make a recording
You may initiate a recording session from the IP VCR. To do this, click
parameters page. Then specify an endpoint to call, either directly by entering an IP address, or by selecting a configured
endpoint. The recording will be placed in the folder that you are currently viewing. For more details see
the IP VCR.
Uploading recordings
You may upload recordings directly to the IP VCR: click
specify the file you wish to upload, as well as a name for the recording. The uploaded recording will be placed in the
folder that you are currently viewing. For more details see
Delete selected. Recordings will be permanently removed.
Call out and record to display the Recording
Calling out from
Upload recording to display the Recording upload page. Then
Transferring recordings.
Name and numeric ID clashes
Because recordings can be stored both internally on the IP VCR and externally on an NFS server, it is possible that the
Name and/or the Numeric ID of a recording could clash with that of another recording. Where this is the case, it is
indicated on the web interface of the IP VCR and it is not possible to call out and play, or to delete the recording.
However, you can rename and/or reallocate a Numeric ID to the recording to resolve the clash.
30
Viewing and updating recording details
To view recording information for a particular recording, use your browser to view the IP VCR web interface, and go to
Recordings. Locate the recording you are interested in using the Stored recordings list, and click on its name.
The recording information page allows you to change the displayed name of a stored recording, set up a gatekeeper id and
add a PIN. In addition, you may review extended details, and download files in a number of formats for subsequent
playback or transferal to another IP VCR.
Refer to the following sections for further details:
• Recording configuration
• Recording status
• Recording controls
• Summary information
Recording configuration
You may review and edit a number of details pertaining to a recording. Make changes as required, and then click Update
configuration. Refer to the table below for more information on the fields displayed:
Field Field description Usage tips
Name
Displays the current name of the recording. You
may specify a new name if required.
The recording name is shown in the recordings list
and in auto attendant menus.
Numeric ID
PIN
Numeric ID
registration
Allow play
back and
streaming
You can specify a numeric ID that can be used in
conjunction with a gateway to allow users to dial
the recording directly from their endpoint.
You may specify a security PIN to restrict access to
a recording.
If you want to register the recording with the
H.323 gatekeeper and/or the SIP registrar, select
the relevant check box.
When checked, this recording can be streamed or
downloaded by any user.
You may not rename a recording with the same
name as an existing recording.
The Numeric ID can be registered with the H.323
gatekeeper or with a SIP registrar to enable users to
dial the recording directly and have it displayed on
their endpoint.
When dialing, H.323 users might need to prefix
this gatekeeper ID if a prefix is set in the IP VCR
gatekeeper registration.
If a PIN is set, users wishing to watch the recording
using a video endpoint or using streaming will be
asked for the PIN before they can proceed.
Enables the storing of private recordings.
When unchecked, this recording can only be
streamed or downloaded by admin users.
31
Recording status
Full details of a recording are shown here. Refer to the table below for more information on the fields displayed:
Field Field description Usage tips
Time of
recording
Displays the time and date when this recording was
started or uploaded.
Duration
Recorded
media
Complete
recording file
size (bytes)
Projected
MPEG file size
(bytes)
Gatekeeper
state
SIP registrar
state
Active
streaming
playbacks
Active
H.323/SIP
playbacks
Active
downloads
Displays the length of the recording.
Displays full details about the recording and
displays information about the streaming format
media if that has been created.
Shows the complete size of the recorded media
(including streaming media if present).
Shows the projected size of the exported MPEG
should you choose to download it.
Shows the registration status of this recording with
the gatekeeper.
Shows the registration status of this recording with
the SIP registrar.
Displays the number of playbacks of this recording
currently in progress via streaming.
Displays the number of playbacks of this recording
currently in progress on H.323 or SIP endpoints.
Displays the number of downloads of this recording
currently in progress.
This information can be useful if you are going to
use the Codian Converter tools. For more
information see the
Codian web site.
Press download recording to transfer the .codian
file to your PC (see
Transferring recordings).
Press download MPEG file to transfer the file to
your PC (see
Transferring recordings).
This is an estimated value based on the MPEG1
video bit rate.
This value is not displayed if MPEG1 export is
disabled; this is configured on the
Recordings page.
Settings >
This figure includes streaming playbacks.
Completed
playbacks
Completed
downloads
Displays the number of playbacks of this recording
that were once in progress but are no longer.
Displays the number of downloads of this recording
that have completed.
Recording controls
You can call into the IP VCR from a video endpoint to watch this recording. Alternatively, the IP VCR can call out to the
endpoint and begin playback when the call is answered. To do this, click
see
Calling out from the IP VCR. Note that for HD recordings, this option will not be available; in the current release,
HD recordings cannot be played back on a video endpoint.
Call out and play recording. For more details,
32
To permanently remove this recording from the IP VCR, click Delete this recording. Any active connections to this
recording will be terminated.
To transcode this recording for streaming, click
to automatically transcode and store all new recordings to streaming format; to do this go to
Transcode to streaming format. Note that you can configure the IP VCR
Settings > Recordings. You
can transcode a recording for streaming more than once if you want to change the bit rate for example; to change the bit
rate of streaming media, go to
Settings > Recordings. Note that if the unit reboots during the transcoding to streaming
media, the streaming media file will either be invalid or truncated; in this case, delete the streaming media and perform
the transcoding again. The option to transcode to streaming format is only available for recordings stored on the IP VCR
and not available for recordings stored on an external NFS system.
To delete the transcoded streaming media, click
Delete streaming media. This can be useful when space is short on the IP
VCR's internal disk.
Summary information
You may wish to give users instructions on how to view this recording using streaming, information on when it was
made and so on. Click the
be copied to the clipboard for convenience.
Summary information icon to display further details about this recording. The information may
33
Transferring recordings
Although you can make and view recordings with the IP VCR you are not restricted to watching only recordings made
with the IP VCR. Neither must you use the IP VCR to watch recordings you have made. Refer to the sections below for
how to transfer recordings to and from the IP VCR.
Uploading recordings onto the IP VCR
As well as using the IP VCR to make recordings directly by using automatic and interactive recording of sessions or pointto-point calls, it is also possible to upload video clips via the web interface.
To upload a video clip to the IP VCR, follow these steps:
1. Use your browser to view the IP VCR web interface, and go to
2. Browse to the folder in which you want to place the uploaded recording.
3. Click
4. Click
5. Choose a name for the uploaded recording. This name will be displayed in the recordings list and in the auto
6. Click
Note that the upload can take several minutes for long recordings. Do not navigate away from the upload page until the
upload has completed or it may be aborted.
.codian and MPEG 1 format files may be uploaded via the IP VCR web interface in this way.
When the upload is complete, the video clip will display in the Recordings List (see
may be played back via H.323 or streaming like any other recording.
Upload recording. The recording upload page will be displayed.
Browse to locate the .codian or MPEG 1 format file that you wish to upload. Consult your system
administrator if you are unsure of the format of a particular file.
attendant menus.
Commence upload to begin the transfer of the file to the IP VCR.
Recordings.
Understanding the recordings lists), and
Downloading recordings from the IP VCR
You may download recordings from the IP VCR which can then be:
• transferred to another IP VCR
• played on your PC using any application that supports MPEG video clips, such as QuickTime Viewer
• converted into a MPEG (.mpg file) using the Codian MPEG Converter tool, that is available from
www.codian.com
• converted into a Windows Media Video (.wmv file) using the Codian WM Converter tool, that is available from
www.codian.com
Clips may be downloaded from the IP VCR in one of two formats: MPEG and .codian. Clips downloaded in MPEG format
may be played on a PC as discussed above; either format may be transferred to another IP VCR, though the (bigger)
.codian files will transfer much more quickly.
Note that if you want to create an MPEG file that includes the content channel (or control the size and positioning of
streams within the MPEG), you will need to use the Codian MPEG Converter tool. MPEGs downloaded directly from
the IP VCR will not include the content channel.
34
To download a recording from the IP VCR follow these steps:
1. Use your browser to view the IP VCR web interface, and go to
Recordings.
2. Browse the folder hierarchy to locate the recording you want to download and click on its name
3. The Recording details page will be displayed (see
4. Click
download MPEG file to download the recording in MPEG format, or download recording to download in
Viewing and updating recording details).
.codian format.
5. Save the file.
35
Understanding the folder list
The Folder list displays the hierarchy of folders on the IP VCR. Folders are used to group stored recordings together in a
convenient manner. Stored recordings are one of:
• recordings that have been made using the IP VCR
• recordings that have been uploaded to the IP VCR (see Transferring recordings)
• recordings that are stored externally in an Network Files System (NFS) (see Storing recordings externally)
To view the Folder list, go to
Expand all button displays the entire folder tree. This also displays recordings stored physically on the IP VCR inside
The
Recordings > Folders.
the folders. Externally stored recordings are not displayed in the Folder list; they are displayed in the Recording list.
Collapse all button causes the display to show the folder hierarchy without recordings listed. Click the 'plus' sign (+)
The
on individual folders, to show the recordings stored in that folder.
Each folder can contain multiple recordings and sub folders. Next to each folder name in the Folder list, the number of
recordings in that folder is displayed. For folders that are linked to external storage locations, the number of externally
stored recordings is also listed and in this case the number of recordings in the folder includes the number of externally
stored recordings (that is, the number of recordings in the folder is the total number of recordings in the folder).
The folder structure is browsable in the Recordings list (go to
Recordings > Recording list), and by an H.323 endpoint
user calling the IP VCR using an auto attendant. Each folder will appear as a separate auto attendant. If you assign auto
attendant IDs to folders, H.323 users will be able to connect directly to that folder.
If you assign Numeric IDs to recordings, the recordings can then be registered with an H.323 gatekeeper and/or a SIP
registrar enabling users to directly dial a recording. Note that externally stored recordings cannot currently be accessed
via a SIP registrar.
You can create up to 50 folders on the IP VCR.
You can create recordings directly into a particular folder, by assigning a folder with a Recording ID and using a
gatekeeper. For more information about recording IDs, refer to
Adding and updating folders.
Moving recordings and folders
To move a recording stored on the IP VCR or a folder:
1. Go to
Recordings > Folders.
2. Drag the recording or folder to the destination folder.
Note that only internally stored recordings can be moved in this way.
Deleting folders
To delete a folder:
1. Go to
Recordings > Folders.
36
2. Click the delete folder link next to the name of the folder that you want to delete.
Note that when you delete a folder, any recordings stored on the IP VCR inside the folder are moved to the top level
folder and are not themselves deleted. (Note that any externally stored recordings inside a folder that you delete will not
be deleted; they will not become associated with any other folder, but will remain in the NFS location.)
Note that when you delete a folder, any sub folders of that folder are moved to the top-level folder and are not
themselves deleted.
37
Adding and updating folders
To add or update a folder:
1. Go to
Recordings > Folders:
o To create a new folder, click the create sub folder link next the folder hierarchy in which you want to
create a new folder
o To update and existing folder, click the configuration link next to the folder that you want to update
2. Complete the
Field Field description Usage tips
Folder parameters
Name
Add new folder page. Refer to the table below for more information:
The name of the folder that you are creating or
updating.
PIN
The PIN for the folder you are creating or
updating. Users wanting to see the contents of a
PIN protected folder via the Streaming-only
interface or the auto-attendant must enter the PIN.
You do not have to set a PIN for a folder.
If you have enabled the
folder's PIN
option on the Settings > Recordings
page, new recordings created in this folder will
inherit this PIN.
You can change the PIN for a recording (see
Viewing and updating recording details).
Any sub folders that you create inside this folder
will not automatically inherit this PIN.
Recording ID
The recording ID for the folder that you are
creating or updating.
Setting a recording ID enables a new recording to
be placed directly into this folder.
New recordings inherit
Recording
console ID
Auto
attendant ID
For more information, refer to
Configuring
gatekeeper settings.
This ID must be unique across all numeric IDs on
the IP VCR.
The recording console ID for this folder. Setting a recording console ID enables a recording
made through a recording console to be placed
directly into this folder by using a gatekeeper. For
more information, refer to
Configuring Gatekeeper
Settings.
This ID must be unique across all numeric IDs on
the IP VCR.
The auto attendant ID for this folder. Setting an auto attendant ID enables someone to
connect directly to this folder and select from only
the recordings in this folder and access recordings
in subfolders of this folder, by using a gatekeeper.
For more information, refer to
Configuring
gatekeeper settings.
This ID must be unique across all numeric IDs on
38
the IP VCR.
Point to point
call incoming
prefix
Point to point
call outgoing
prefix
Able to make
new
recordings via
the auto
attendant
Specifies a sequence of digits the H.323 gatekeeper
may use to identify which calls to route through the
IP VCR to make recordings in this folder of pointto-point calls.
Specifies an optional sequence of digits to add when
the IP VCR tries to make the outgoing part of a
point-to-point call that has been routed through it.
Select this setting to allow new recordings to be
created in this folder from the auto attendant (that
is, by using the "Record this session" option from
the auto attendant).
If specified, this value will be registered as a prefix
with the gatekeeper.
This field is required if you want users to be able to
make recordings of point-to-point calls in this
folder.
This value has a local effect only – it will not be
registered as a prefix with the gatekeeper.
When making point-to-point calls through the IP
VCR, the Point to point call incoming prefix is stripped
from the dialed number and the outgoing prefix
added before the outgoing part of the call is
attempted. Your dial plan may not require you to
specify an outgoing prefix.
If you deselect this setting, users will not be able to
create new recordings in this folder from the auto
attendant.
Regardless of how this setting is configured, you
will be able to call out and record from the web
interface, and/or dial directly to this folder's
"Recording ID" or "Recording console ID" (if
those are configured).
Able to
stream and
play back new
recordings
Publically
accessible
Select this setting to allow all new recordings in this
folder to be viewed via the streaming-only
interface, or to be played back from the Recording
list.
Select this setting to allow users to access this
folder from the Streaming-only web interface. This
will not affect folders above or below this folder in
New recordings in the folder automatically inherit
this setting. This setting provides the initial value
for each new recording's "Allow play back and
streaming" setting (on the recording's details page).
If this setting is selected, any new recording in this
folder can be streamed from the streaming-only
interface or played back from the Recording list. If
this setting is not selected, any new recordings
inside this folder cannot be streamed from the
streaming-only interface or played back from the
Recording list.
Each recording can be individually configured to
allow it to be streamed from the streaming-only
interface or played back from the Recording list (or
you can configure it such that it cannot be streamed
from the streaming-only interface or played back
from the Recording list). This is controlled by the
"Allow play back and streaming" setting on each
recording's details page (see
recording details
).
Viewing and updating
When a folder is publically accessible, the folder
name appears as a link on the Streaming-only web
interface. Users can stream the recordings inside
39
the folder hierarchy. the folder without logging in. A publically
External storage
NFS path
The path to the external storage location is
expressed in the following format:
<IP address>:<path>
For example:
treasure-island:/storage/vcr31
Note that it is not necessary to prefix the server
name with a double-backslash (\\).
accessible folder can be PIN protected or not.
The list of publically accessible folders on the
Streaming-only interface provides no indication of
folder hierarchy. Therefore, any folders with the
same name will be indistinguishable on the
Streaming-only interface.
Using a Network Files System (NFS) is useful
where you have a lot of recordings stored on the IP
VCR and space has become short. This is also a
useful solution where multiple IP VCRs need access
to the same recordings. For more information,
refer to
Storing recordings externally.
Export
internal
recordings
Whether to export recordings stored in this folder
to the specified external location.
When "Export internal recordings" is selected for
an NFS link for a folder:
• newly-created recordings in that folder
will be exported to the NFS location when
they are complete
• newly-uploaded recordings in that folder
will be exported to the NFS location when
the upload is complete
• existing recordings in that folder on the
internal disk of the IP VCR will be
exported to the NFS location
• recordings physically stored in the NFS
location are visible, and can be played,
streamed, and recording details can be
edited (renamed, given new PIN etc)
When "Export internal recordings" is
not selected
for an NFS link for a folder:
• recordings physically stored in the NFS
location are visible, and can be played,
streamed, and recording details can be
edited (renamed, given new PIN etc)
Register
external
recordings
with
gatekeeper
Select this option to enable recordings stored
externally to be registered with an H.323
gatekeeper.
Note that registration of recordings can only take
place if the recording has been allocated a Numeric
ID and H.323 registration has been enabled for that
recording (refer to
Viewing and updating recording
details).
40
Current status
Recording ID
gatekeeper
state
Recording
console ID
gatekeeper
state
Auto
attendant ID
gatekeeper
state
The status of a folder's IDs with respect to its
H.323 gatekeeper registration. The possible states
for each folder ID are:
• n/a
This ID is not configured to be registered
with a gatekeeper; because of this, there is
no applicable registration status to show.
• Registering
This ID is in the process of registering
with the gatekeeper.
• Deregistering
The ID is in the process of unregistering
with the gatekeeper. This might occur if:
o Gatekeeper registration has been
turned off for the entire IP VCR
o Registration of folder IDs has
been turned off for the entire IP
VCR via the
Gatekeeper page
o The configured gatekeeper has
Settings >
just been changed and the IP
VCR is in the process of
unregistering from the previous
gatekeeper before registering
with the new one.
• Re-registration pending / Retry timeout
If the IP VCR fails to register an ID with
the gatekeeper, it enters these states
temporarily before re-attempting the
registration.
• <number> registered
The ID has been registered successfully
with the gatekeeper using the number
indicated.
• <no ID set>
The ID is configured to register with a
gatekeeper, but has not had a numeric
identifier set.
Point to point
call incoming
prefix
Displays the prefix that the H.323 gatekeeper uses
to identify which calls to route though the IP VCR
for the purposes of making point-to-point
For more information about this prefix, refer to the
table above.
recordings.
External
storage state
Indicates whether the server is responding or not
and, if it is responding, the amount of free space is
displayed.
41
Storing recordings externally
About external storage
Any IP VCR folder (including the root) can be configured to link to an external Network File System (NFS) location.
Recordings in a folder configured to link to an NFS location can either physically be stored on the IP VCR or in the NFS
location. The set of recordings associated with that folder will be the combined set of those physically stored on the IP
VCR (and configured to be in that folder), and those in the external location (which is linked to that folder). Recordings
in the specified NFS location will be visible to the IP VCR and will be able to be played and streamed.
For each folder that you link to an NFS location, you can choose to "Export internal recordings" or not (refer to
and updating folders). When "Export internal recordings" is selected for an NFS link for a folder:
• newly-created recordings in that folder will be exported to the NFS location when they are complete
• newly-uploaded recordings in that folder will be exported to the NFS location when the upload is complete
• existing recordings in that folder on the internal disk of the IP VCR will be exported to the NFS location
• recordings physically stored in the NFS location are visible, and can be played, streamed, and recording details
can be edited (renamed, given new PIN etc)
• HD recordings that will be transcoded for streaming will be transcoded before being exported to the NFS
location
Note that there must be sufficient space for new recordings on the IP VCR, because the recording will be made onto the
IP VCR in the first instance, and then exported to the NFS when complete. The
disk space of the IP VCR.
When "Export internal recordings" is
• recordings physically stored in the NFS location are visible, and can be played, streamed, and recording details
can be edited (renamed, given new PIN etc)
Recordings stored externally (and/or automatically exported) are in the .codian file format only. You can copy .codian
files into the external location and they will be "seen" by any IP VCR folder linked to that external location. Multiple IP
VCRs can have access to the same external location (or set of external locations). The recordings stored in the external
location can be played back via the IP VCR in the usual ways, or downloaded to a PC and converted into MPEG or
Windows Media Video formats using the Codian Converters (available on
not selected for an NFS link for a folder:
Status > Recording page displays the free
www.codian.com).
Adding
Consistency of file information across multiple IP VCRs
To ensure that multiple IP VCRs listing a single recording show consistent information, that is PIN, Numeric ID, and
Name, each exported recording consists of two parts:
• a .codian file
• an associated (by filename stem) XML "sidecar" file. This "sidecar" file is not required in order to play back the
recording (whether that play back is an H.323 viewing, web-based streaming, or processing by an application
such as a Codian Converter) but is required so that if the information relating to that recording (that is the PIN,
Numeric ID, or Name) has been changed by one IP VCR then the new information is seen by any other IP VCR
42
H.323 gatekeeper registration of externally stored recordings
Each IP VCR folder that links to an external location has a separate "Register external recordings with gatekeeper"
setting. When this is selected, each external recording retains its own H.323 gatekeeper and SIP registration option. If
"Register external recordings with gatekeeper" is not selected then the recordings in this folder that are stored in the
external location will not be accessible via the gatekeeper (unless this has been configured via another IP VCR). Note that
unless an individual recording is configured to be registered with an H.323 gatekeeper, then no registration of that
recording's Numeric ID will take place (refer to
This enables your configuration of the IP VCR to navigate the issues that will arise if multiple IP VCRs are able to see the
same set of recordings at an external location and if these recordings are registered with a gatekeeper. For example:
• if you have multiple IP VCRs registered with the same gatekeeper, in which case no more than one would be
able to register a recording's configured Numeric ID
• if you have IP VCRs registered with different gatekeepers, in which case it would be valid for them to register
the same set of IDs
• multiple IP VCRs might be registered with the same gatekeeper but using different prefixes; again, the same set
of recordings could be registered by multiple IP VCRs
Note that currently there is no corresponding SIP registrar option for externally stored recordings.
Viewing and updating recording details).
NFS server information
NFS version 3 is supported by the IP VCR . This does not support client-based user / password authentication, instead
requiring server-side access control (typically based on remote address).
The NFS server can be configured as "read-write" or "read-only". If the server is "read-only", the IP VCR will not be
able to modify the XML "sidecar" file of an external recording or export recordings. If the server is "read-write", the IP
VCR can modify the XML "sidecar" file of external recordings and export recordings (if the folder is in "export" mode).
43
Understanding the connections list
The Connections list displays information about all recordings and playbacks currently in progress, as well as calls to the
auto attendant. To view the Connections list, go to
display:
• Active connections
• Connection controls
Active connections
An active connection refers to any call into or out of the IP VCR (whether to watch or make a recording), or a web
streaming session. The following information is displayed for each connection:
Field Field description Usage tips
Name
The name of the recording being made or played
back. Click on the name to display the connection status page, which shows more detailed connection
information (see
Viewing connection status).
Connections. See the table below for an explanation of the fields that
Alternatively this field may display a special
purpose name, for example Auto attendant if the
auto attendant is in use and a recording has not yet
been selected for playback.
Description
Status
Start time
Preview
A brief description of the type of connection, for
example Streaming playback, Recording or Auto
attendant.
A more detailed indication of the connection
progress.
The time when the connection was created. A connection is created for each call into or out of
Displays a sample still video capture of either the
playback or recording, if available.
Connection controls
Sort the list by this field to group all active
recordings for easy reference.
A recording session may indicate that recording has
yet to start, while a playback session may show how
far through the recording playback has reached, as
well as the total recording length. If relevant the
number of streaming viewers is shown.
the IP VCR.
For recording sessions, the video media being
recorded is previewed; for H.323 playback, the
video media being played back is previewed.
A preview may not be available for all connections,
for example when web streaming or if HD video capture mode (see
on.
Configuring recording settings) is
Ending connections
To end a connection, either recording or playback, select which connection you wish to disconnect by clicking its
associated check box in the active connections list, and press
Disconnect selected. You may end several connections at once.
44
Viewing connection status
Extended details about active connections may be viewed on the connection status page. To view these:
1. Go to
2. Click a connection name to display the connection status page.
An overview of the connection status is shown on this page. Basic connection details are shown, as well as per-endpoint
details. For playback and direct recording connections, information for just one endpoint is shown; for point-to-point
recordings, information for both endpoints is shown. Refer to the sections below for more details:
• Connection status
• Endpoint status
• Extended endpoint information
Connections.
Connection status
For each connection, basic information is displayed, such as when playback or recording started.
Endpoint status
Endpoint specific information is displayed for each endpoint associated with a connection. For playback and direct
recording connections, information for just one endpoint is shown; for point-to-point recordings, information for both
endpoints is shown. The same information is shown whether one or two endpoints are displayed.
Endpoint information is not available for streaming playback connections.
Extended endpoint information
Further endpoint information and control can be accessed via the page tabs. Refer to the following sections for more
details:
• Viewing a connected endpoint's display
• Viewing a connected endpoint's camera
• Viewing a connected endpoint's audio signals
• Viewing a connected endpoint's media statistics
• Viewing a connected endpoint's diagnostics
45
Viewing a connected endpoint's display
When watching a recording, you can monitor the playback shown on a user's video endpoint. You may also monitor the
display when making point-to-point recordings. The monitor display is not available for streaming playback connections.
To monitor the display:
1. Go to
2. Click a connection name to display the connection status page.
3. Click the
4. Select which endpoint's display you wish to view (point-to-point recordings only).
Display monitoring is not available for non-interactive recordings.
Connections.
Display tab.
46
Viewing a connected endpoint's camera
When making a recording, you can control the viewing angle, zoom and focus of the camera on your video endpoint.
These settings are not available for streaming playback connections. To customize the view:
1. Go to
2. Click a connection name to display the connection status page.
3. Click the
4. Select which endpoint's camera you wish to control (point-to-point recordings only).
Camera preview and control is not available for any kind of playback connection.
Field Field description Usage tips
Movement
Zoom
Focus
Connections.
Camera tab.
Click on one of the directional arrows to change the
view direction of the camera.
Click on one of the magnifying options to zoom the
view in or out.
Click on one of the adjustment options to improve
the clarity of the image.
Not all endpoints will respond to these controls. In
particular, endpoints with fixed cameras such as
most webcams will not respond to these controls.
Not all endpoints will respond to the zoom
controls, possibly including those that do respond
to the Movement controls
Not all endpoints will respond to the focus
controls, possibly including those that do respond
to the Movement controls
47
Viewing a connected endpoint's audio signals
In general, the audio settings are for advanced troubleshooting. Audio settings are not available for streaming playbacks.
You can view these settings by selecting this option:
1. Go to
2. Click a connection name to display the connection status page.
3. Click the
4. Select which endpoint's audio signals you wish to view (point-to-point recordings only).
The information and controls displayed are mainly for troubleshooting audio problems with recordings.
Audio information is not available for streaming playback connections.
Connections.
Audio tab.
48
Viewing a connected endpoint's media statistics
You may view statistics about the video and audio streams to and from the IP VCR while making and watching
recordings. The statistics are not available for streaming playback connections. To view the connection statistics:
1. Go to
Connections.
2. Click a connection name to display the connection status page.
3. Click the
Statistics tab.
4. Select which endpoint's display you wish to view (point-to-point recordings only).
Media statistics
Media statistics provide detailed information about the actual voice and video streams (Realtime Transport Protocol
(RTP) packets).
Refer to the table below for additional information.
Field Field description Usage tips
Audio
Receive stream
Receive address
Encryption
The audio codec in use, along with the current
packet size (in milliseconds) if known.
The IP address and port from which the media is
originating.
Whether or not encryption is being used on the
audio receive stream by this endpoint.
If the IP VCR has received information that an
endpoint has been muted at the far end, this will
be indicated here.
This field will only appear if the encryption
feature key is present on the IP VCR.
Received jitter
Received energy
Packets received
Packet errors
Frame errors
The apparent variation in arrival time from that
expected for the media packets (in milliseconds).
The current jitter buffer also displays in
parentheses.
Represents the audio volume originating from the
endpoint.
The number of audio packets destined for the IP
VCR from this endpoint.
The number of packet errors, including sequence
errors, and packets of the wrong type.
Frame errors, as A/B where A is the number of
frame errors, and B is the total number of frames
received.
You should expect to see small values for this
setting. Consistently large numbers typically
imply potential network problems.
The jitter buffer shows the current playout delay
added to the media to accommodate the packet
arrival jitter. Large jitter values indicate a longer
buffer.
You should expect to see small values for this
setting. Consistently large numbers typically
imply potential network problems.
A frame is a unit of audio, the size of which is
dependent on codec.
You should expect to see small values for this
setting. Consistently large numbers typically
49
imply potential network problems.
Media
information
If the time stamps or marker bits (or both) are
detected to be unreliable in the incoming video
stream, information will be displayed here.
Transmit stream
The audio codec being sent from the IP VCR to
the endpoint, along with the chosen packet size in
milliseconds.
Transmit
address
Encryption
The IP address and port to which the media is
being sent.
Whether or not encryption is being used on the
audio transmit stream by this endpoint.
Packets sent
A count of the number of packets that have been
sent from the IP VCR to the endpoint.
Video (primary channel and H.239 shown separately)
Receive stream
The codec in use and the size of the picture that
the IP VCR is receiving from the specific
participant. If the picture is a standard size (for
example, CIF, QCIF, 4CIF, SIF) then this name is
shown in parentheses afterwards.
This field is not displayed when there is no
problem with the time stamps and marker bits.
Where there is a problem the following text is
displayed: "Media timestamps unreliable",
"Media marker bits unreliable", or both if both
conditions detected.
This field will only appear if the encryption key is
present on the IP VCR.
Receive address
Encryption
Channel bit rate
Receive bit rate
The IP address and port (<IP address>:<port>) of
the device from which video is being sent
Whether or not encryption is being used on the
video receive stream from this endpoint.
The negotiated bit rate available for the endpoint
to send video in.
The bit rate (in bits per second) that the IP VCR
has requested that the remote endpoint sends.
The most-recently measured actual bit rate
displays in parentheses.
This field will only appear if the encryption key is
present on the IP VCR.
This value represents the maximum amount of
video traffic that the remote endpoint will send to
the IP VCR. It may send less data than this (if it
does not need to use the full channel bit rate or
the IP VCR has requested a lower rate), but it
should not send more.
This value might be less than the Channel bit rate
if:
• the IP VCR detects that the network
path to the remote endpoint has
insufficient capacity to maintain a higher
traffic rate
• that endpoint's video stream's position in
the active conference compositions does
not require it
• it has been necessary to reduce the video
bit rate because of the overall call bit
rate; the audio bit rate plus the video bit
rate should not exceed the call bit rate
50
For example, if all participants in the conference
were watching a single participant at full screen,
no other participants' video streams would be
needed at all. So the IP VCR would request that
those streams were sent at a low bit rate in order
to avoid needless use of network bandwidth.
If the receive bit rate has been limited to below
the maximum channel bit rate, the reason for this
limitation can be seen by moving over the
icon.
Received jitter
Packets received
Packet errors
Frame rate
Frame errors
Transmit stream
Transmit
address
Encryption
Channel bit rate
Represents the variation in video packet at arrival
time at the IP VCR.
The number of video packets destined for the IP
VCR from this endpoint
Video packet-level errors such as sequence
discontinuities, incorrect RTP details, and so on.
This is not the same as packets where the content
(the actual video data) is somehow in error.
The frame rate of the video stream currently
being received from the endpoint.
The number of frames with errors versus the total
number of video frames received.
The codec, size and type of video being sent from
the IP VCR to the endpoint.
The IP address and port of the device to which the
IP VCR is sending video.
Whether or not encryption is being used on the
video transmit stream to this endpoint.
The negotiated available bandwidth for the IP
VCR to send video to the endpoint in.
This value does not represent packets in which
the actual video data in the packets is in error.
This field will only appear if the encryption key is
present on the IP VCR.
Transmit bit rate
The bit rate the IP VCR is attempting to send at
this moment, which may be less than the channel
The Transmit bit rate value might be less than the
Channel bit rate if :
bit rate which is an effective maximum. The
actual bit rate, which is simply the measured rate
of video data leaving the IP VCR, displays in
parentheses.
• the remote endpoint receiving the video
stream from the IP VCR has sent flow
control commands to reduce the bit rate
• it has been necessary to reduce the
primary video bit rate to allow sufficient
bandwidth for a H.239 video stream
If the transmit bit rate has been limited to below
the maximum channel bit rate, the reason for this
limitation can be seen by moving over the
icon.
Packets sent
The number of video packets sent from the IP
51
VCR to this endpoint.
Frame rate
The frame rate of the video stream currently
being sent to the endpoint.
Temporal/spatial
A number that represents the tradeoff between
video quality and frame rate.
A smaller number implies that the IP VCR
prioritizes sending quality video at the expense of
a lower frame rate. A larger number implies that
the IP VCR is prepared to send lower quality
video at a higher frame rate.
Control statistics
Control statistics provide information about the control channels that are established in order that the endpoints can
exchange information about the voice and video streams (Real Time Control Protocol (RTCP) packets). Refer to the
table below for additional information.
Field Field description Usage tips
Audio
RTCP receive
address
Receiver
reports
The IP address and port to which RTCP (Real Time
Control Protocol) packets are being received for
the audio and video streams
A count of the number of "receiver report" type
RTCP packets seen by the IP VCR.
A single RTCP packet may contain more than one
report of more than one type. These are generally
sent by any device receiving RTP (Real Time
Protocol) media from the network and are used for
auditing bandwidth, errors, and so on by the IP
VCR.
Packet loss
reported
Sender
reports
Other
Media packet loss reported by receiver reports sent
to the IP VCR by the far end.
A count of the number of "sender report" type
RTCP packets received by the IP VCR.
A count of the number of reports seen by the IP
VCR that are neither sender nor receiver reports.
RTCP transmit
address
Packets sent
Video (primary channel and H.239 shown separately)
RTCP receive
address
The IP address and port to which the IP VCR is
sending RTCP packets about this stream.
The number of packets sent.
The IP address and port to which RTCP (Real Time
Control Protocol) packets are being sent for the
audio and video streams.
Receiver
reports
A count of the number of "receiver report" type
RTCP packets seen by the IP VCR.
These are typically sent by any device that is
sending RTP media.
A single RTCP packet may contain more than one
report of more than one type. These are generally
sent by any device receiving RTP (Real Time
Protocol) media from the network and are used for
auditing bandwidth, errors, and so on by the IP
VCR.
52
Packet loss
reported
A count of the reported packet loss on the control
channel.
Sender
reports
Other
RTCP transmit
address
Packets sent
Fast update
requests
Flow control
messages
A count of the number of "sender report" type
RTCP packets sent by the IP VCR.
A count of the number of reports seen by the IP
VCR that are neither sender nor receiver reports.
The IP address and port to which the IP VCR is
sending RTCP packets about this stream.
The number of packets sent.
The number of fast update requests sent and
received.
The number of flow control messages sent and
received.
These are typically sent by any device that is
sending RTP media.
53
Viewing a connected endpoint's diagnostics
You may view diagnostics for an endpoint's connection to the IP VCR while making and watching recordings. The
diagnostics are not available for streaming playback connections. To view the diagnostics:
1. Go to
2. Click a connection name to display the connection status page.
3. Click the
4. Select which endpoint's diagnostics you wish to view (point-to-point recordings only).
Connections.
Diagnostics tab.
Participant diagnostics
This page shows various low-level details pertaining to the endpoint's communication with the IP VCR. You are not likely
to need to use any of the information on this page except when troubleshooting specific issues under the guidance of
technical support.
54
Displaying the endpoint list
To display the Endpoint List, go to Endpoints.
The Endpoint List displays all endpoints that have been configured within the IP VCR.
To add a new H.323 endpoint, select
To add a new SIP endpoint, select
Add H.323.
Add SIP.
To delete configured endpoints, check the ones you want to delete and select
Field Field description
Name
Address
Type
The name of the endpoint.
The IP address, host name, or SIP URI of the endpoint.
Whether it is an H.323 or a SIP endpoint.
Delete selected.
55
Configuring H.323 endpoints
You can configure H.323 endpoints to work with the IP VCR by choosing Endpoints > Add H.323. This makes it easier to
call out to endpoints because you can choose names from a list rather than adding network addresses.
Refer to the table below for tips on adding an H.323 endpoint to the IP VCR. After entering the settings, click
endpoint.
Field Field description Usage tips
Name
Address
The name of the endpoint.
The IP address, host name, or an E.164 address
(phone number).
You can configure this endpoint as needing to be
reached via an H.323 gateway without that gateway
being already configured on the IP VCR. To do
this, set this field to be <gateway address>!<E.164>.
H.323
gateway
H.239 video
contribution
The gateway through which the endpoint connects.
Whether this endpoint is permitted to contribute a
content channel using H.239 when making a new
recording.
H.239 video
receive
Whether this endpoint is allowed to receive a
separate H.239 video stream when playing back a
stored recording.
Call-in match
parameters
These fields are used to identify incoming calls as
being from the endpoint:
The endpoint is recognized if all filled-in fields in
this section are matched. Fields left blank are not
considered in the match.
• Name: This must be the name that the
endpoint sends to the IP VCR
• IP address: The IP address of the endpoint
• E.164: The E.164 number with which the
endpoint is registered with the gatekeeper
When you configure Call-in match parameters, an
endpoint will be recognized as this pre-configured
endpoint and the Connection parameters will be
applied to a call from this endpoint.
Add
Motion /
sharpness
trade off
Choose whether to use the unit-wide setting for
motion/sharpness trade off, or configure an
individual setting for use with this endpoint.
Choose from:
The settings for motion (frames per second) and
sharpness (frame size or resolution) are negotiated
between the endpoint and the IP VCR. This setting
controls how the IP VCR will negotiate the settings
to be used with this endpoint.
•<use box-wide setting>: this is the default
value. In this case, the connection to the
endpoint will use the motion / sharpness
tradeoff setting from the
Connections
•Favor motion: the IP VCR will try and use a
page.
Settings >
high frame rate. That is, the IP VCR will
strongly favor a resolution of at least 25
frames per second
56
•Favor sharpness: the IP VCR will use the
highest resolution that is appropriate for
what is being viewed
•Balanced: the IP VCR will select settings
that balance resolution and frame rate
(where the frame rate will not be less than
12 frames per second)
Transmitted
video
resolutions
Preferred
bandwidth
from IP VCR
Preferred
bandwidth to
IP VCR
Custom codec
selection
Choose the setting for transmitted video resolutions
from the IP VCR to this endpoint. This setting
overrides the unit-wide setting on the
Connections page.
Settings >
The network capacity (measured in bits per second)
used by the media channels established by the IP
VCR to a single participant.
The maximum combined media bandwidth
advertised by the IP VCR to endpoints.
Can be used to ensure only specific codecs are
permitted on calls to (and received from) this
endpoint.
Retain the default setting (use box-wide setting)
unless you are experiencing problems with the
display of certain resolutions by this endpoint.
Endpoints advertise the resolutions that they are
able to display. The IP VCR then chooses from
those advertised resolutions, the resolution that it
will use to transmit video. However, some
endpoints do not display widescreen resolutions
optimally. Therefore, you might want to use this
setting to restrict the resolutions available to the IP
VCR for transmissions to this endpoint.
These settings take priority over the Default bandwidth from IP VCR setting configured in the
global Connection settings (see
Connection
settings).
These settings take priority over the Default bandwidth to IP VCR setting configured in the global
Connection settings (see
Connection settings).
If Enabled, you can choose which codecs are
allowed to be used when communicating with this
endpoint. When enabled this setting overrides the
unit-wide codec selection on the
Connections page.
Settings >
57
Configuring SIP endpoints
To configure the SIP endpoints to work with the IP VCR, go to Endpoints > Add SIP.
Refer to the table below for tips on adding a SIP endpoint to the IP VCR. After entering the settings, click
Field Field description Usage tips
Name
Address
Use SIP
registrar
Call-in match
parameters
The name of the endpoint.
The IP address, host name, or SIP URI (in the
format 1234@codian.com).
Allows calls to this endpoint to use a directory
number (in the Address field) and the SIP registrar.
These fields are used to identify incoming calls as
being from the endpoint.
The address of the SIP endpoint can be a directory
number if you are using a SIP registrar.
If you have this enabled, you must configure the
SIP registrar on the
Settings > SIP page.
The endpoint is recognized if all filled-in fields in
this section are matched. Fields left blank are not
considered in the match.
Note that in some cases a SIP registrar can cause a
call to appear to come from the IP address of the
registrar rather than the IP address of the endpoint.
In this case, to use call-in match parameters, leave
the IP address field blank and enter the correct
username. The call will be matched by username.
When using LCS, the username that will be
matched is the user's display name (e.g. Peter
Rabbit) rather than the sign-in name
(bluecoat@codian.com).
Add endpoint.
Motion /
sharpness
trade off
Choose whether to use the box-wide setting for
motion/sharpness trade off, or configure an
individual setting for this endpoint. Choose from:
•Use box-wide setting: this is the default
value. In this case, the endpoint will use
the motion/sharpness tradeoff setting
from the
•Favor motion: the IP VCR will try and use a
Settings > Connections page
high frame rate. That is, the IP VCR will
strongly favor a resolution of at least 25
frames per second
•Favor sharpness: the IP VCR will use the
highest resolution that is appropriate for
what is being viewed
•Balanced: the IP VCR will select settings
that balance resolution and frame rate
(where the frame rate will not be less than
12 frames per second)
The settings for motion (frames per second) and
sharpness (frame size or resolution) are negotiated
between the endpoint and the IP VCR. This setting
controls how the IP VCR will negotiate the settings
to be used with this endpoint.
58
Transmitted
video
resolutions
Choose the setting for transmitted video resolutions
from the IP VCR to this endpoint. This setting
overrides the unit-wide setting on the
Connections page.
Settings >
Retain the default setting (use box-wide setting)
unless you are experiencing problems with the
display of certain resolutions by this endpoint.
Endpoints advertise the resolutions that they are
able to display. The IP VCR then chooses from
those advertised resolutions, the resolution that it
will use to transmit video. However, some
endpoints do not display widescreen resolutions
optimally. Therefore, you might want to use this
setting to restrict the resolutions available to the IP
VCR for transmissions to this endpoint.
View border
size
Preferred
bandwidth
from IP VCR
Preferred
bandwidth to
IP VCR
Custom codec
selection
Choose a border size for this endpoint's transmitted
video.
The network capacity (measured in bits per second)
used by the media channels established by the IP
VCR to a single participant.
The maximum combined media bandwidth
advertised by the IP VCR to endpoints.
Can be used to ensure only specific codecs are
permitted on calls to (and received from) this
endpoint.
This sets a border thickness to display around the
video image. This is useful where the image is
displaying off the edges of the participant's screen;
use a border to force the image to display properly.
Applying a border size here means that this border
size will always be used for this endpoint's
transmitted video. Note that you can also apply a
border to a participant in a conference from the
Conference list > Conference > Participant's display
page.
These settings take priority over the Default bandwidth from IP VCR setting configured in the
global Connection settings (see
Connection
settings).
These settings take priority over the Default bandwidth to IP VCR setting configured in the global
Connection settings (see
Connection settings).
If Enabled, you can choose which codecs are
allowed to be used when communicating with this
endpoint. When enabled, this setting overrides the
unit-wide codec selection on the
Connections
page.
Settings >
59
Displaying the gateway list
You can configure the Codian IP VCR to work with one or more H.323 gateways. The IP VCR can then effectively call
through these configured gateways to one or more endpoints which are registered with the gateway but would not be
reachable directly from the IP VCR.
For example, an IP PBX could be configured as a gateway, and the IP VCR could then call its registered E.164 numbers.
The gateway list shows all of the currently configured H.323 gateways. To access this list, go to
Field Field description
Name
Address
Receive
bandwidth
Transmit
bandwidth
The descriptive name of the gateway.
The IP address or host name of the gateway.
The configured preferred bandwidth to the IP VCR from the gateway, or <default value> if no
preference has been specified.
The configured preferred bandwidth from the IP VCR to the gateway, or <default value> if no
preference has been specified.
Gateways.
60
Adding and updating gateways
You can configure the Codian IP VCR with one or more H.323 gateways:
• To add an H.323 gateway, go to Gateways > Add new H.323 gateway. After entering the settings described
below, click
• To update an existing H.323 gateway, go to Gateways and click on a gateway name. After updating the settings
described below, click
Field Field description More information
Name
Address
Add H.323 gateway.
Update H.323 gateway.
The descriptive name of the gateway. All gateways must have a unique name.
The IP address or host name of the gateway.
Motion /
sharpness
trade off
Preferred
bandwidth
from IP VCR
Choose whether to use the unit-wide setting for
motion/sharpness trade off, or configure an
individual setting for this gateway. Choose from:
•Use unit-wide setting: this is the default
value. In this case, connections to the
gateway will use the motion/sharpness
tradeoff setting from the
Connections page
• Favor motion: the IP VCR will try and use a
Settings >
high frame rate. That is, the IP VCR will
strongly favor a resolution of at least 25
frames per second
•Favor sharpness: the IP VCR will use the
highest resolution that is appropriate for
what is being viewed
•Balanced: the IP VCR will select settings
that balance resolution and frame rate
(where the frame rate will not be less than
12 frames per second)
The network capacity (measured in bits per second)
used by the media channels established by the IP
VCR to a single participant.
The settings for motion (frames per second) and
sharpness (frame size or resolution) are negotiated
between the endpoint and the IP VCR. This setting
controls how the IP VCR will negotiate the settings
to be used with this endpoint.
Preferred
bandwidth to
IP VCR
Sets the bandwidth that the endpoint will advertise
to the IP VCR when it calls it.
61
Displaying the built-in gatekeeper registration list
The IP VCR contains a built-in gatekeeper with which devices can register multiple IDs. IDs can be numbers, H.323 IDs
(e.g. Fredsendpoint) or prefixes.
Up to 25 devices can be registered without a feature key. Feature keys can be purchased to increase this number.
Note: The IP VCR can register with its own built-in gatekeeper. The IP VCR then counts as one registered device. See
Configuring gatekeeper settings.
Configuring the built-in gatekeeper
To start the gatekeeper, go to Network > Services and select the H.323 gatekeeper check box to open a port for the
gatekeeper. (On the IP VCR, ports are not open by default for security reasons.) Then go to
in the Status field and click
Apply changes. If you attempt to enable the built-in gatekeeper without opening the port, an
error message is displayed.
Configuring neighboring gatekeepers
You can optionally configure the built-in gatekeeper with up to two neighboring gatekeepers. This means that if the builtin gatekeeper receives a request (known as an Admission Request or ARQ) to resolve an ID to an IP address and that ID is
not currently registered with it then it will forward that request to its neighbor gatekeeper(s), as a Location Request
(LRQ). The built-in gatekeeper will then use the information received from the neighbor(s) to reply to the original
request.
Gatekeeper, select Enabled
You can also configure the behavior of the built-in gatekeeper on receipt of LRQs from another gatekeeper. It can:
• send LRQs regarding unknown IDs to its neighbor(s)
• reply to LRQs from other gatekeepers
• accept LCFs (Locations Confirms) from non-neighboring gatekeepers
Refer to this table for assistance when configuring the built-in gatekeeper:
Field Field description Usage tips
Status
Neighbor gatekeeper 1
and 2
Enables or disables the built-in
gatekeeper.
Enter the IP address(es), or hostname(s)
(or <host>:<port number> to specify a
port number on the neighboring
gatekeeper), of the neighboring
gatekeeper(s).
To use the built-in gatekeeper, you must enable it
here.
These are the gatekeepers to which the built-in
gatekeeper will send an LRQ if it has received an
ARQ to resolve an ID which it does not currently
have registered. The built-in gatekeeper will then
use the information received from the neighbor(s)
to reply to the original request.
Accept LRQs
Configures the built-in gatekeeper to
reply to LRQs from other gatekeepers.
These requests can come from any gatekeeper
which has the IP VCR's built-in gatekeeper
configured as one of its neighbors.
Forward LRQs for
Configures the built-in gatekeeper to Unless you have selected to Accept LRQs, you cannot
62
unknown IDs
send (or not to send) LRQs regarding
unknown IDs to its neighbor(s). Choose
from the options:
•Disabled: The IP VCR will only
respond to LRQs about IDs
registered with itself. It will
not forward LRQs about IDs
that are not registered with
itself to neighboring
gatekeepers.
• Enabled, using local return
address: The IP VCR will put, in
the LRQ, its own address as
the return address for the LCF.
• Enabled, using received return
address: The IP VCR will put, in
the LRQ, the address of the
gatekeeper that originated the
request as the return address
for the LCF. Use this option
only if you are configuring the
IP VCR to operate in an
environment with a multiplelevel gatekeeper hierarchy. For
example, the 'received address'
is required by the national
gatekeepers connected to the
Global Dialing Scheme (GDS).
configure the IP VCR to forward any LRQs.
Enabling using received return address can be a
significant security risk. Only use this setting with
proper cause.
Accept LCFs from nonneighbors
This setting enables the built-in
gatekeeper to accept LCF message
responses from any IP address.
This setting is for use in environments with a
multiple-level gatekeeper hierarchy. For example,
this feature is required by the national gatekeepers
connected to the Global Dialing Scheme (GDS).
Enabling this setting can be a significant security
risk. Only use this setting with proper cause.
Gatekeeper status
The number of registered devices is shown in the format X / Y where Y is the number of registered devices that your
built-in gatekeeper is licensed for. Equally, the total number of registered IDs is shown as Z / 1000, where 1000 is the
maximum number of registrations allowed over all registered devices.
Below these summary figures is a table showing individual registrations. Registrations can be viewed by registered ID (the
"ID view") or by device (the "Registration view"), giving complete and easily searchable lists. Switch between the views
by clicking on the appropriate button.
63
The Registration view shows the summary per device (also known as the registrant), while the ID view shows individual
registrations. This means that registrations from the same device are not necessarily listed together in the ID view but the
view can be sorted by Registrant or Index to help you identify IDs belonging to the same registrant.
ID view
Field Field description Usage tips
ID
The ID which the registrant has registered with the
IDs can be numbers, H.323 IDs or prefixes.
gatekeeper.
Type
Index
The type of registration. One of: E.164 (digits), H.323 ID or Prefix.
This registrations index within the total number of
registrations that this registrant has made with the
gatekeeper.
In the format X / Y where Y is the number of
registrations that this registrant has made with the
built-in gatekeeper, and X is this particular
registration's position within the total. Therefore, if
a device registered 3 IDs with the gatekeeper and
this was the second registration to be made, the
Index would be 2 / 3.
Registrant
The IP address of the device that this registration
was made from.
If the remote device has indicated via the RAI
(Resource Availability Indication) mechanism that
it is close to its resource limit, the Registrant will
be labeled as "almost out of resources".
Registration view
This view shows a one-line summary for each device registered with the built-in gatekeeper.
To deregister one or more devices (and all registrations for these devices), select the check boxes for the appropriate
entries and then click
Field Field description Usage tips
Registrant
Deregister selected.
The IP address of the device. If the remote device has indicated via the RAI
(Resource Availability Indication) mechanism that
it is close to its resource limit, the Registrant will
be labeled as "almost out of resources".
H.323 ID
The registered H.323 ID of the device. To help identify registering devices, if the
registrant has registered a H.323 ID (which will
typically be its device name) that H.323 ID is
shown here. If the device has registered multiple
H.323 IDs, only the first is displayed.
Registered
IDs
The number of registrations that this device has
made with the built-in gatekeeper.
Click (view) to display individual registrations for
the selected device. (The format is the same as the
ID view, but the table only includes entries for one
device.)
Registration
time
The time today or date and time of the last
registration.
64
System defined users
The IP VCR is pre-configured with two user accounts ("admin" and "guest"), but you can also add other users (see
Adding and updating users). Refer to the table below for descriptions of the pre-configured users.
User ID Description Usage tips
admin
The IP VCR must have at least one configured user
with administrator privileges. By default, the User
ID is "admin" and no password is required.
After logging into the IP VCR for the first time (see
Logging into the web interface), you can change the
User ID and password for this account. The
privilege level is fixed at administrator for the admin
user - who can see all the pages and change settings.
guest
The IP VCR must have at least one configured user
with access privileges below administrator. The fixed
You cannot change the name of the "guest" User
ID, but you can add a password.
User ID for this user is "guest" and by default no
password is required.
You can modify the system defined user accounts if you need to. For example, for security, you should add a password to
the admin account.
Note that you can also create new accounts with administrator or lower access privileges in addition to these pre-defined
users (see
Adding and updating users).
Refer to these topics for assistance in modifying these users:
• Modifying the "admin" User
• Modifying the "guest" User
Modifying the "admin" User
The "admin" user is the default login account initially used to access the web interface.
1. Go to
2. Click
3. Refer to the table below to determine the most appropriate settings for the user.
4. After entering the settings, click
Users.
admin.
Update user settings.
Field Field description More information
User ID
The log-in name used to access the IP VCR web
browser.
Password
Re-enter
password
Privilege level
The required password, if any.
Verifies the required password.
The privilege level, which is fixed at administrator. See User privileges for detailed explanations.
65
Modifying the "guest" User
1. Go to Users.
2. Click
3. Refer to the table below to determine the most appropriate settings for the user.
4. After entering the settings, click
Field Field description More information
User ID
guest.
Update user settings.
The log-in name used to access the IP VCR web
browser. This is fixed at "guest"
Password
Re-enter
password
Privilege level
The required password, if any.
Verifies the required password.
The privilege level, which can be changed to any
level except administrator.
See User privileges for detailed explanations.
66
User privilege levels
Every configured user in the IP VCR has an associated privilege level. There are four defined privilege levels which
determine the amount of control the user has over the IP VCR and its settings. Refer to the table below for details.
Privilege level Access
administrator
The main difference between an administrator and users with lower privilege levels is that administrators
can change settings that affect all recordings and the configuration of the IP VCR itself, whereas other
users only have access to individual recordings and to their own profiles.
• View and modify active connections (Connections)
• Configure H.323 gateways (Gateways)
• Manage endpoints (Endpoints)
Users with this privilege level can:
• Change their own profile (Profile)
• View the list of stored recordings (Recordings)
• View recordings via streaming (Recordings)
• Download recordings in MPEG format (Recordings)
Users with this privilege level can:
• Change their own profile (Profile)
• View the list of stored recordings (Recordings)
67
• View recordings via streaming (Recordings)
recording list
only
Users with this privilege level can:
• Change their own profile (Profile)
• View the list of stored recordings (Recordings)
The recordings list shows any configured E.164 numbers, and so is useful for finding out what number
to dial to play back a stored recording to a H.323 video conferencing endpoint. See
Connecting directly
using a phone number for additional information.
68
Displaying the user list
The User list gives you a quick overview of all configured users on the IP VCR and provides a brief overview of some of
their settings. To display this list, go to
Field Field description
User ID
The log-in name that the user needs to use to access the IP VCR web browser.
Users. Refer to the table below for assistance.
Name
Privilege
The full name of the user.
The access privileges associated with this user.
User privileges for detailed explanations.
See
69
Adding and updating users
You can add users to and update users on the IP VCR. Although most information is identical for both tasks, some fields
differ. The IP VCR supports up to 200 users.
Adding a user
To add a user:
1. Go to
2. Click
Users.
Add new user.
3. Complete the fields referring to the table below to determine the most appropriate settings for the user.
4. After entering the settings, click
Add user.
Updating a user
To update an existing user:
1. Go to
2. Click a user name.
3. Edit the fields as required referring to the table below to determine the most appropriate settings for the user.
4. After entering the settings, click
Field Field Description More Information
User ID
Name
Password
Users.
Update user settings.
Identifies the log-in name that the user will use to
access the IP VCR web browser.
Although you can enter text in whichever character
set you require, note that some browsers and FTP
clients do not support Unicode characters.
The full name of the user.
The required password, if any. Although you can enter text in whichever character
set you require, note that some browsers and FTP
clients do not support Unicode characters.
Re-enter
password
Lock
password
Privilege level
Verifies the required password.
Prevents user from changing password. This is useful where you want multiple users to be
able to use the same user ID.
The access privileges to be granted to this user. See User privileges for detailed explanations.
70
Updating your user profile
You can make some changes to your user profile. To do this, go to Update user profile. Refer to the table below for tips.
Field Field description More information
Name
Your name, which identifies you to other users. Changing this field does not change your log-in
User ID.
Password
Re-enter
password
You can enter a new password.
Verify the new password.
71
Configuring network settings
To configure the network settings on the IP VCR and check the network status, go to Network > Port A or
Network > Port B.
The IP VCR has two Ethernet interfaces, Port A and Port B. The configuration pages for the two interfaces look and behave
similarly, and so are described together. Differences will be noted as appropriate.
In this section:
• IP configuration settings
• IP status
• Ethernet configuration
• Ethernet status
IP configuration settings
These settings determine the IP configuration for the appropriate Ethernet port of the IP VCR. When you have finished,
click
Update IP configuration.
Field Field description Usage tips
Port enabled
Whether the port is enabled or disabled. When
enabled, the port will allow IP traffic to flow; when
disabled, IP traffic will not pass into or out of the IP
VCR on this port.
Port A can never be disabled because it is the
primary interface of the IP VCR.
Host name
IP
configuration
Specifies a name for the IP VCR. Depending on your network configuration, you
Specifies whether the IP VCR obtains its own IP
address for this port automatically via DHCP
(Dynamic Host Configuration Protocol), or
whether or if it should use the values that you
specify in the Manual configuration fields below.
Manual configuration
IP address
Identifies the dot-separated IPv4 address for this
port, for example 192.168.4.45.
Subnet mask
Identifies the subnet mask required for the IP
address you wish to use, for example
255.255.255.0.
Default
gateway
Name server
(DNS)
Identifies the IP address of the default gateway on
this subnet, for example 192.168.4.1.
Identifies the IP address of the name server.
may be able to use this host name to communicate
with the IP VCR, without needing to know its IP
address.
Click
Renew DHCP to request a new IP address if
you have selected automatic configuration.
You only need to specify this option if you have
chosen Manual IP configuration, as described
above.
72
Secondary
name server
(DNS)
Domain name
(DNS suffix)
Identifies an optional second name server.
Specifies an optional suffix to add when performing
DNS lookups.
This can allow you to use non-fully qualified host
names when referring to a device by host name
instead of IP address.
For example, if the domain name is set to
codian.com, then a request to the name server to
look up the IP address of host endpoint will actually
lookup endpoint.codian.com.
IP status
Use the IP Status fields to verify the current IP settings for the appropriate Ethernet port of the IP VCR, which were
obtained using DHCP or configured manually (see
• Host name
• DHCP
• IP address
• Subnet mask
• Default gateway
• Name server (DNS)
• Secondary name server (DNS)
• Domain name (DNS suffix)
IP configuration settings) including:
Ethernet configuration
These settings determine the Ethernet settings for the appropriate port of the IP VCR. Refer to the table for assistance
with these settings. When you have finished, you must press
effect.
Field Field description Usage tips
Ethernet
settings
Specify whether you want this Ethernet port to
automatically negotiate its Ethernet settings with
the device it is connected to, or if it should use the
values that you specify in the Manual configuration
fields below.
Manual configuration
Speed
Identifies the connection speed: 10 Mbit/s or 100
Mbit/s. Use automatic negotiation if a connection speed of 1000 Mbit/s is required.
Update Ethernet configuration to make the changes take
It is important that your Ethernet settings match
those of the device to which this port is connected.
For example, both devices must be configured to
use automatic negotiation, or both configured with
fixed and matching speed and duplex settings (see
below).
The connection speed must match that of the
device to which this port is connected.
You only need to select this option if you have
chosen manual Ethernet settings, as described
above.
73
Duplex
Identifies the connection duplex mode:
The duplex setting must match that of the device to
which this port is connected.
• Full duplex
Both devices can send data to each other at
the same time
• Half duplex
You only need to select this option if you have
chosen manual Ethernet settings, as described
above.
Only one device can send to the other at a
time
Ethernet status
Field Field description Usage tips
Link status
Indicates whether this Ethernet port is connected to
or disconnected from the network.
Speed
Duplex
MAC address
Packets sent
Packets
received
Statistics:
Shows the speed (10/100/1000 Mbit/s) of the
network connection to the IP VCR on this port.
Shows the duplex mode (full/half duplex) of the
network connection to this port.
Shows the fixed hardware MAC (Media Access
Control) address of this port.
Displays a count of the total number of packets sent
from this port by the IP VCR. This includes all TCP
and UDP traffic.
Displays a count of the total number of packets
received by this port of the IP VCR. This includes
all TCP and UDP traffic.
These fields display further statistics for this port.
• Multicast packets sent
• Multicast packets received
• Total bytes sent
• Total bytes received
• Receive queue drops
• Collisions
• Transmit errors
• Receive errors
This value is negotiated with the device to which
this port is connected or based on your manual
configuration, depending on the settings you chose
above.
This value is negotiated with the device to which
this port is connected or based on your manual
configuration, depending on the settings you chose
above.
This value cannot be changed and is for information
only.
When troubleshooting connectivity issues, this
information can help you confirm that the unit is
transmitting packets into the network.
When troubleshooting connectivity issues, this
information can help you confirm that the unit is
receiving packets from the network.
Use these fields for advanced network diagnostics,
such as resolution of problems with Ethernet link
speed and duplex negotiation.
74
Configuring IP routes settings
If the Video Firewall feature is enabled (see Upgrading the firmware), you will need to set up one or more routing settings
to control how IP traffic flows in and out of the IP VCR.
It is important that these settings are configured correctly, or you may be unable to make calls to or from the IP VCR or
access the web interface.
To configure the route settings, go to
Network > Routes.
In this section:
• Port preferences
• IP routes configuration
• Current IP status
Port preferences
If both Ethernet ports are enabled, it is necessary to specify which port is used in certain special circumstances. Make the
appropriate selections described below, then click
Field Field description Usage tips
Default
gateway
preference
The IP address to which the IP VCR will send
packets in the absence of more specific routing (see
IP routes configuration). Therefore, it only makes
sense to have precisely one default gateway, even
though different default gateways may have been
configured for Ports A and B. Use this option to
decide which port's default gateway configuration
to use as the unit's default gateway.
Apply changes to make any changes take effect.
If Ethernet Port B is disabled, you cannot specify
that port as the default gateway preference.
Selecting Port B as default gateway preference then
disabling Port B will cause the preference to revert
to Port A.
Name server
(DNS)
preference
The IP address to which the IP VCR will send
requests to look up unrecognized host names in
order to determine their corresponding IP
addresses. Only one name server (and associated
secondary name server) may be used, even though
different name servers may have been configured for
If Ethernet Port B is disabled, you cannot specify
that port as the name server preference.
Selecting Port B as name server preference then
disabling Port B will cause the preference to revert
to Port A.
Ports A and B. Use this option to decide which
port's name server configuration to use as the unit's
name server.
IP routes configuration
In this section you can control how IP packets should be directed out of the IP VCR. You should only change this
configuration if you have a good understanding of the topology of the network(s) to which the IP VCR is connected.
Configuration of routes is divided into two sections: addition of new routes, and the display and removal of existing
routes.
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Adding a new IP route
To add a new route, first enter the details using the table below for reference. When you are satisfied with the details
entered, click
Add IP route to make the addition. If the route already exists, or aliases (overlaps) an existing route, you
will be prompted to correct the problem and try again.
Field Field description Usage tips
IP address /
mask length
Use these fields to define the type of IP addresses to
which this route applies.
To route all IP addresses in the range
192.168.4.128 to 192.168.4.255 for example,
specify the IP address as 192.168.4.128 and the
The IP address pattern must be in the dot-separated
IPv4 format, while the mask length is chosen from a
mask length as 25, to indicate that all but the last
seven bits address are fixed.
drop-down list.
The mask field specifies how many bits of the
address are fixed; unfixed bits must be set to zero
in the address specified.
Route
Use this field to control how packets destined for
addresses matching the specified pattern are routed.
You may select Port A, Port B or Gateway. If the
latter option is selected, you must specify the IP
address of the gateway to which you want packets
Selecting Port A results in matching packets being
routed to Port A's default gateway (see
Configuring
network settings). Selecting Port B will cause
matching packets to be routed to Port B's default
gateway.
to be directed.
If Ethernet Port B is disabled, the option to route
packets to Port B will be disabled.
Viewing and deleting existing IP routes
Configured routes are listed below the Add IP route controls. For each route, the following details are shown:
• The IP address pattern and mask
• Where matching packets will be routed, with the possibilities being:
o Port A - meaning the default gateway configured for Port A
o Port B - meaning the default gateway configured for Port B
o <IP address> - a specific address has been chosen
• Whether the route has been configured automatically as a consequence of other settings, or added by the user as
described above.
The default route is configured automatically in correspondence with the default gateway preference field (see
Port
preferences) and cannot be deleted. Any packets not covered by manually configured routes will be routed according to
this route.
Manually configured routes may be deleted by selecting the appropriate checkbox and clicking
Delete selected.
Routes behavior with disabled ports
If the default gateway preference is set to Port B (for example) and that port is disabled, the default route will be updated
automatically to route packets not covered by any manually configured route via Port A.
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If a manually configured route specifies Port B (for example) and that port is disabled, packets matching that route will
not be automatically routed via Port A, but discarded. You should take care to avoid this situation.
Current IP status
This table shows the current default gateway and name server(s) for Ethernet Ports A and B. No fields can be changed,
and are provided for reference when configuring the other parameters described in the sections above.
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Configuring IP services
To configure IP services, go to Network > Services.
Use this page to control the type of services that may be accessed via Ethernet Ports A and B. You might use this if one
Ethernet port is connected to a network outside your organization's firewall, and you wish to restrict the level of access
that external users are entitled to, for example, by disabling FTP access via Port B. Refer to the table below for more
details.
In addition to controlling the Ethernet interfaces over which a service operates, this page also allows an administrator to
specify the port number on which that service is provided. If the port number for a service is changed, it is necessary to
ensure that the new value chosen does not clash with the port number used by any of the other services; it is not,
however, normally necessary to use anything other than the pre-configured default values.
Note that by default SNMP Traps are sent to port UDP port 162 (on the destination network management station); this is
configurable. For more information, refer to
Field Field description Usage tips
TCP service
Web
Enable/disables web access on the specified
interface.
Configuring SNMP settings.
Web access is required to view and change the IP
VCR web pages and read online help files. If you
disable web access on both Ports A and B you will
need to use the serial console interface to re-enable
it.
Secure web
Incoming
H.323
Enable/disables secure (HTTPS) web access on the
specified interface.
Allows/rejects incoming calls to the IP VCR using
H.323.
QuickTime uses RTSP by default which is listed as
Streaming (other) on the
However, the QuickTime player can be configured
to use HTTP instead.
If a port is disabled, this option will be unavailable.
This field is only visible if the IP VCR has the Secure management (HTTPS) feature key installed. For more
information about installing feature keys, refer to
Upgrading the firmware.
By default, the IP VCR has its own SSL certificate
and private key. However, you can upload a new
private key and certificates if required. For more
information about SSL certificates, refer to
Configuring SSL certificates.
If a port is disabled, this option will be unavailable.
Disabling this option will not prevent outgoing calls
to H.323 devices being made by the IP VCR.
That is, the IP VCR will need to dial out to
Network > Services page.
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conference participants who are using H.323.
If a port is disabled, this option will be unavailable.
Incoming SIP
(TCP)
Streaming
(Windows
Media Player)
Streaming
(other)
FTP
UDP service
SIP (UDP)
Allows/rejects incoming calls to the IP VCR using
SIP over TCP.
Allows/disables streaming from the IP VCR to
Windows Media Player.
Allows/disables RTSP (Real Time Streaming
Protocol) streaming from the IP VCR to
QuickTime or RealPlayer.
Enables/disables FTP access on the specified
interface.
Allows/rejects incoming and outgoing calls to the
IP VCR using SIP over UDP.
Disabling this option will not prevent outgoing calls
to SIP devices being made by the IP VCR. That is,
the IP VCR will need to dial out to conference
participants who are using SIP over TCP.
If a port is disabled, this option will be unavailable.
If a port is disabled, this option will be unavailable.
If a port is disabled, this option will be unavailable.
FTP can be used to upload and download
recordings, and IP VCR configuration.
You should consider disabling FTP access on any
port that is outside your organization's firewall.
If a port is disabled, this option will be unavailable.
Disabling this option will prevent calls using SIP
over UDP.
SNMP
Enables/disables the receiving of the SNMP
protocol on this port.
If a port is disabled, this option will be unavailable.
You must use the same port number for both Port
A and Port B. The number is automatically
refreshed for Port B. You cannot change the Port B
UDP port numbers and they are always grayed-out;
if you want to allow incoming and outgoing SIP
(UDP) calls on Port B, ensure that you have the
video firewall as an activated feature (refer to
Upgrading the firmware) and you have checked the
tickbox for SIP (UDP) on Port B.
If a port is disabled, this option will be unavailable.
You must use the same port number for both Port
A and Port B. The number is automatically
refreshed for Port B. You cannot change the Port B
UDP port numbers and they are always grayed-out;
if you want to enable the receiving of the SNMP
protocol on Port B, ensure that you have the video
firewall as an activated feature (refer to
Upgrading
the firmware) and you have checked the tickbox for
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SNMP on Port B.
Note that by default SNMP Traps are sent to port
UDP port 162 (on the destination network
management station); this is configurable. For
more information, refer to
Configuring SNMP
settings.
H.323
gatekeeper
Defines the ports for the H.323 gatekeeper. If a port is disabled, this option will be unavailable.
You must use the same port number for both Port
A and Port B. The number is automatically
refreshed for Port B. You cannot change the Port B
UDP port numbers and they are always grayed-out;
if you want to open Port B for the H.323
gatekeeper, ensure that you have the video firewall
as an activated feature (refer to
Upgrading the
firmware) and you have checked the tickbox for
H.323 gatekeeper on Port B.
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Configuring SNMP settings
To configure monitoring using SNMP, go to Network > SNMP.
The IP VCR sends out an SNMP trap when the device is shut down or started up. The SMNP page allows you to set
various parameters; when you are satisfied with the settings, click
Note that:
• The 'system up time' that appears in the trap is the time since SNMP was initialized on the IP VCR (and
therefore will differ from the Up time reported by the IP VCR on the
• The SNMP MIBs are read-only.
System information
Field Field description Usage tips
Name
Identifies the IP VCR in the SNMP system MIB. Usually you would give every device a unique
Update SNMP settings.
Status > General page).
name. The default setting is:
Codian IP VCR
Location
The location that appears in the system MIB. An optional field. It is useful where you have more
than one IP VCR to identify where the unit is
located. The default setting is:
Unknown
Contact
The contact details that appear in the system MIB. An optional field. The default setting is:
Unknown
Add the administrator’s email address or name to
identify who to contact when there is a problem
with the device. If SNMP is enabled for a port on
the public network, take care with the details you
provide here.
Description
A description that appears in the system MIB. An optional field, by default this will indicate the
model number of the unit. Can be used to provide
more information on the IP VCR.
Configured trap receivers
Field Field description Usage tips
Enable traps
Select this check box to enable the IP VCR to send
traps.
If you do not check this box, no traps will be sent.
Enable
authentication
failure trap
Select this check box to enable authentication
failure traps.
You cannot select this check box unless you have
selected to Enable traps above. Authentication
failure traps are generated and sent to the trap
receivers when someone tries to read or write a
MIB value with an incorrect community string.
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Trap receiver
addresses 1 to
4
Enter the IP address or hostname for up to four
devices that will receive both the general and the
authentication failure traps.
The traps that are sent by the IP VCR are all SNMP
v1 traps. You can configure trap receivers or you
can view the MIB using a MIB browser. You can
set the UDP port number for the trap in the format
<IP address>: <port number>. By default the
UDP port number is 162.
Access control
Field Field description Usage tips
RO
community
Community string/password that gives read-only
access to all trap information.
Note that SNMP community strings are not secure.
They are sent in plain text across the network.
RW
community
Trap
community
Community string/password that gives read/write
access to all trap information.
Community string/password that is sent with all
traps.
It is advisable to change the community strings
before enabling SNMP as the defaults are well
known.
Some trap receivers can filter on trap community.
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Configuring QoS settings
To configure Quality of Service (QoS) on the IP VCR for audio and video, go to Network > QoS.
QoS is a term that refers to a network's ability to customize the treatment of specific classes of data. For example, QoS
can be used to prioritize audio transmissions and video transmissions over HTTP traffic. These settings affect all audio and
video packets to H.323 and SIP endpoints, and to streaming viewers. All other packets will be sent with a QoS of 0.
The IP VCR allows you to set six bits that can be interpreted by networks as either Type of Service (ToS) or
Differentiated Services (DiffServ).
Note: Do not alter the QoS settings unless you need to do so.
To configure the QoS settings you need to enter a six bit binary value.
Further information about QoS, including values for ToS and DiffServ, can be found in the following RFCs, available on
the Internet Engineering Task Force web site
• RFC 791
• RFC 2474
• RFC 2597
• RFC 3246
www.ietf.org:
In this section:
• About QoS configuration settings
• ToS configuration
• DiffServ configuration
• Default settings
About QoS configuration settings
The table below describes the settings on the Network > QoS page.
Field Field description Usage tips
Audio
Video
Six bit binary field for prioritizing audio data
packets on the network.
Six bit binary field for prioritizing video data
packets on the network.
Do not alter this setting unless you need to.
Do not alter this setting unless you need to.
ToS configuration
ToS configuration represents a tradeoff between the abstract parameters of precedence, delay, throughput, and
reliability.
ToS uses six out of a possible eight bits. The IP VCR allows you to set bits 0 to 5, and will place zeros for bits 6 and 7.
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• Bits 0-2 set IP precedence (the priority of the packet).
• Bit 3 sets delay: 0 = normal delay, 1 = low delay.
• Bit 4 sets throughput: 0 = normal throughput, 1 = high throughput.
• Bit 5 sets reliability: 0 = normal reliability, 1 = high reliability.
• Bits 6-7 are reserved for future use and cannot be set using the IP VCR interface.
You need to create a balance by assigning priority to audio and video packets whilst not causing undue delay to other
packets on the network. For example, do not set every value to 1.
DiffServ configuration
DiffServ uses six out of a possible eight bits to set a codepoint. (There are 64 possible codepoints.)
The IP VCR allows you to set bits 0 to 5, and will place zeros for bits 6 and 7. The codepoint is
interpreted by DiffServ nodes to determine how the packet is treated.
Default settings
The default settings for QoS are:
•Audio 101110:
o For ToS, this means IP precedence is set to 5 giving relatively high priority. Delay is set to low,
throughput is set to high, and reliability is set to normal.
o For Diff Serv, this means expedited forwarding.
• Video 100010:
o For ToS, this means IP precedence is set to 4 giving quite high priority (but not quite as high as the
audio precedence). Delay is set to normal, throughput is set to high, and reliability is set to normal.
o For DiffServ, this means assured forwarding (codepoint 41).
To return the settings to the default settings, click
Reset to default.
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Displaying and resetting system time
The system date and time for the IP VCR can be set manually or using the Network Time Protocol (NTP).
To configure Time settings, go to
Settings > Time.
System time
The current system date and time is displayed.
If you do not have NTP enabled and need to update the system date and/or time manually, type the new values and click
Change system time.
NTP
The IP VCR supports the NTP protocol. If you are using it, configure the settings as required, and then click Update NTP
settings.
The IP VCR re-synchronizes with the NTP server via NTP every hour.
If there is a firewall between the IP VCR and the NTP server, configure the firewall to allow NTP traffic to UDP port
123.
If the NTP server is local to Port A or Port B then the IP VCR will automatically use the appropriate port to communicate
with the NTP server. If the NTP server is not local, the IP VCR will use the port that is configured as the default gateway
to communicate with the NTP server, unless a specific IP route to the NTP server's network/IP address is specified. To
configure the default gateway or an IP route, go to
Network > Routes.
Port A and B must be configured on different subnets
Field Field description Usage tips
Enable NTP
UTC offset
NTP host
Using NTP over NAT (Network Address Translation)
If NAT is used between the IP VCR and the NTP server, with the IP VCR on the NAT's local network (and not the NTP
server), no extra configuration is required.
If NAT is used between the IP VCR and the NTP server, with the NTP server on the NAT's local network, then
configure the NAT forwarding table to forward all data to UDP port 123 to the NTP server.
If selected, use of the NTP protocol is Enabled on
the IP VCR.
The offset of the time zone that you are in from
Greenwich Mean Time.
The IP address of the server that is acting as the
time keeper for the network.
You must update the offset manually when the
clocks go backwards or forwards: the IP VCR does
not adjust for daylight saving automatically.
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Configuring encryption settings
You can configure the IP VCR to record encrypted conferences on an MCU and encrypted calls from H.323 endpoints,
and to encrypt the connection when playing back a recording to an H.323 endpoint.
Notes:
• An encrypted recording can be later played back to an endpoint that is not capable of AES encryption, and
conversely a non-encrypted recording can be played back on an encrypted connection at a later date
• SIP encryption is not supported by the IP VCR
The encryption technology that the IP VCR uses is Advanced Encryption Standard (AES).
To use encryption, you must have the Encryption feature key present on the IP VCR. For information about installing
feature keys, refer to
Upgrading the firmware. To access encryption settings, go to Settings > Encryption.
Refer to this table for assistance configuring the encryption settings. After making any configuration changes, click
changes.
Field Field description Usage tips
Encryption
status
Whether the IP VCR is able to use encryption or
not.
If you enable encryption, any connection to the IP
VCR can either be encrypted or unencrypted. That
is, the IP VCR advertises itself as being able to use
encryption and will use encryption if required to
do so by an H.323 endpoint.
If you disable encryption, the IP VCR will not
allow encryption for any connection.
Apply
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Configuring global connection settings
You can modify the global connection settings for the IP VCR choosing by Settings > Connections. However, many of
these values can be overwritten by other IP VCR or endpoint settings.
• Connection settings
• Advanced settings
Connection settings
Refer to this table for assistance configuring the connection settings. After making any configuration changes, click Apply
changes.
Field Field description Usage tips
Maximum
video size
Identifies the greatest video size that the IP VCR
will send and receive when connected to a video
endpoint.
This option is only available if the MCU 4CIF
(HRO) feature key is present.
Motion /
sharpness
trade off
Transmitted
video
resolutions
Choose the unit-wide setting for motion/sharpness
trade off. The options are:
•Favor motion: the IP VCR will try and use a
high frame rate. That is, the IP VCR will
strongly favor a resolution of at least 25
frames per second
•Favor sharpness: the IP VCR will use the
highest resolution that is appropriate for
what is being viewed
•Balanced: the IP VCR will select settings
that balance resolution and frame rate
(where the frame rate will not be less than
12 frames per second)
Choose the unit-wide setting for transmitted video
resolutions. This setting can be overridden by
individual configured endpoint settings.
The settings for motion (frames per second) and
sharpness (frame size or resolution) are negotiated
between the endpoint and the IP VCR. This setting
controls how the IP VCR will negotiate the settings
to be used with an endpoint.
Retain the default setting (Allow all resolutions)
unless you are experiencing problems with the
display of certain resolutions by endpoints.
Endpoints advertise the resolutions that they are
able to display. The IP VCR then chooses from
those advertised resolutions, the resolution that it
will use to transmit video. However, some
endpoints do not display widescreen resolutions
optimally. In these cases, you might want to use
this setting to restrict the resolutions available to
the IP VCR.
Note that you can configure this setting for
individual configured endpoints if you do not need
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to restrict transmitted video resolutions for all
endpoints.
Default
bandwidth
from IP VCR
Default
bandwidth to
IP VCR
Default
incoming call
action
Identifies the network capacity (measured in bits
per second) used by the media channels established
by the IP VCR to a single participant.
Sets the bandwidth that the IP VCR will advertise
to the endpoint when it calls it.
Determines what the user experience will be when
they call the IP VCR.
• Connect to auto attendant
The user will be presented with the
default auto attendant from which they
may view stored recordings or potentially
make a recording of the session (see
Using
an auto attendant).
• Record session
The user will be presented with the video
recording screen (see
Using the recording
console), allowing them to record the
video from their endpoint.
• Disconnect caller
Users may not call the IP VCR in this way;
the call will be terminated.
When the IP VCR makes a call to an endpoint, the
IP VCR chooses the maximum bandwidth that is
allowed to be used for the media channels which
comprise that call. This field sets that maximum
bandwidth, and is the total bandwidth of the audio
channel and video channel combined.
This setting can be overridden by individual
endpoints' Preferred bandwidth from IP VCR values.
This setting can be overridden by individual
endpoints' Preferred bandwidth to IP VCR values.
The default call action is applied to calls to:
• the IP address of the IP VCR
• to E.164 numbers that do not match a
specific recording or folder ID (using the
service prefix). In this case, if the default
action is Record session, the recording will
be made into the root folder of the IP
VCR and the recording will be given the
numbers that follow the dialed service
prefix as the recording ID.
For example if the registered service
prefix is 33 and the dialed number is
331234 (and 1234 does not already match
a recording or folder ID) a recording will
be made in the root folder with the
recording ID: 1234
For more information refer to
Configuring gatekeeper settings.
Recording a session uses one recording port.
Show
recording
participant
names
Controls whether participant names will be
overlaid onto the recorded video when making a
point to point recording.
You may want to disable the overlaying of names
by the IP VCR if the devices in the call add their
own text to their video streams.
Advanced settings
You typically only need to modify these advanced settings if you are working with a support engineer or setting up more
complicated configurations.
Field Field description Usage tips
Audio codecs
from IP VCR
Restricts the IP VCR's choice of audio codecs to be
used for receiving audio from the endpoints.
When communicating with an endpoint, the IP
VCR receives a list of supported audio codecs from
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the endpoint. The IP VCR chooses an audio codec
from those available, and sends audio data to the
endpoint in that format.
Audio codecs
to IP VCR
Video codecs
from IP VCR
Video codecs
to IP VCR
Video
transmit size
optimization
Which audio codecs the IP VCR advertises to
remote endpoints, restricting the endpoints' choice
of channels available for sending audio data to the
IP VCR.
Restricts the IP VCR's choice of video codecs to be
used for receiving video from the endpoints.
Which video codecs the IP VCR advertises to
remote endpoints, restricting the endpoints' choice
of channels available for sending video data to the
IP VCR.
Allows the IP VCR to vary the resolution and codec
of the video being sent to a remote endpoint within
the video channel established to that endpoint. The
options are:
•None: Do not allow video size to be
changed during transmission
•Dynamic resolution only: Allow video size to
be optimized during transmission
•Dynamic codec and resolution: Allow video
size to be optimized during transmission
and/or dynamic codec selection
When communicating with an endpoint, the IP
VCR receives a list of supported video codecs from
the endpoint. The IP VCR chooses a video codec
from those available, and sends video data to the
endpoint in that format.
With this option enabled, the IP VCR can, for
instance, decide to send CIF video within a 4CIF
channel if this will increase the viewed video
quality.
The circumstances under which decreasing the
video resolution can improve the video quality
include:
• if the original size of the viewed video is
smaller than the outgoing channel
• if the remote endpoint has used flow
control commands to reduce the
bandwidth of the IP VCR video
transmission
Typically, lowering the resolution means that the
IP VCR can transmit video at a higher frame-rate.
Video
resolution
selection
mode
This setting can be used to influence the choice of
outgoing video resolution made by the IP VCR in
certain circumstances.
•Default
You should leave this at Default unless your
environment dictates 448p or w448p resolutions
only.
The IP VCR will use its normal internal
algorithms to dynamically decide which
resolution to send in order to maximize
the received video quality.
• Favor 448p
The IP VCR will heavily favor sending
448p or w448p video (resolutions of 576
x 448 and 768 x 448 pixels respectively)
to those endpoints that are known to work
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best with these resolutions.
Video format
Maximum
transmitted
video packet
size
The video format used and transmitted by the IP
VCR.
•NTSC
The IP VCR will favor transmitting video
at 30 frames per second, at SIF-like
resolutions.
•PAL
The IP VCR will favor transmitting video
at 25 frames per second, at CIF-like
resolutions.
The maximum payload size (in bytes) of the packets
sent by the IP VCR for outgoing video streams
(from the IP VCR to connected video endpoints).
NTSC is typically used in North America, while PAL
is typically used in the UK and Europe. Setting this
field to match the most common type of endpoint
used with the IP VCR will improve the smoothness
of the video sent by the IP VCR to the endpoints.
Regardless of how this setting is configured, the IP
VCR will accept video from endpoints at either
frame-rate.
Typically, you only need to set this value to lower
than the default (1400 bytes) if there was a known
packet size restriction in the path between the IP
VCR and potential connected endpoints.
Video streams generally contain packets of different
lengths. This parameter only sets the maximum size
of a transmitted network datagram. The IP VCR
optimally splits the video stream into packets of
this size or smaller. Thus, most transmitted packets
will not reach this maximum size.
Interlaced
video
optimization
Video receive
bit rate
optimization
Flow control
on video
errors
Audio and
video delay
equalization
Whether the IP VCR restricts video resolutions in
order to reduce the effect of interlacing artifacts.
Enables the IP VCR to send bandwidth control
messages to optimize the video bandwidth being
used.
Enables the IP VCR to request that the endpoint
send lower speed video if it fails to receive all the
packets which comprise the far end's video stream.
When selected, audio will be delayed to be
transmitted at the same rate as video.
You should only enable this option if you are seeing
video interlacing artifacts or on the advice of
Codian technical support. Note that all resolution
restrictions imposed by this setting apply only to
video being sent from endpoints to the IP VCR.
The IP VCR can send these messages to endpoints
requesting that the bandwidth of the video that they
are sending be decreased or increased, up to the
maximum bandwidth of the channel.
The IP VCR can send these messages to endpoints
requesting that the bandwidth of the video that they
are sending be decreased based on the quality of
video received by the IP VCR.
If there is a bandwidth limitation in the path
between the endpoint and the IP VCR, it is better
for the IP VCR to receive every packet of a lower
rate stream than to miss some packets of a higher
rate stream.
A setting used only to rectify some types of 'lip
sync' issues sometimes found with certain
endpoints. Leave at default setting, unless advised
to alter it by Codian technical support or a reseller.
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Use recording
or folder
name as caller
/ called ID
When selected, the recording or folder name is
used for the ID instead of the default device name.
When selected, for calls in to the IP VCR the called
ID will be:
• the recording's name for calls directly to a
recording for play back
• the default device name for calls to the
(unnamed) root folder's auto attendant,
recording ID or recording console ID
• the folder's configured name for calls to a
(named) non-root folder's auto attendant,
recording ID or recording console ID
Note: When an endpoint calls the IP VCR to start a
point-to-point recording, it will see the called ID as
the remote device name rather than the IP VCR.
When selected, for calls from the IP VCR the caller
ID will be:
• the recording's name when calling out to
play back a recording
• the specified recording name when calling
out to make a new recording
• the default device name when calling out
to make a new recording in the root folder
with no recording name specified
• the folder's configured name when calling
out to make a new recording in a non-root
folder with no recording name specified
With this setting unselected, the caller/called ID is
the name of the IP VCR.
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Configuring gatekeeper settings
To configure gatekeeper settings, go to Settings > Gatekeeper.
You can configure the IP VCR to use a gatekeeper, which can make it easier for end-users to watch and make recordings
using directory numbers rather than requiring them to know the IP address or host name of the IP VCR.
Note that recording IDs, recording console IDs, and auto attendant IDs are properties of folders (refer to
Understanding
the folders list) and can all be registered with the gatekeeper. To register these IDs with the gatekeeper, check Register
folder IDs
. For more information, refer to the table below.
In this section:
• Gatekeeper settings
• Gatekeeper status
Gatekeeper settings
Refer to this table for assistance configuring the gatekeeper settings. After making any configuration changes, click Apply
changes.
Field Field description Usage tips
H.323
gatekeeper
usage
Enables the IP VCR to use an H.323 gatekeeper for
registration of numeric IDs of recordings, and for
recording IDs, recording console IDs, and auto
attendant IDs of folders.
When set to Disabled then no gatekeeper
registrations are attempted (and existing
registrations are torn down), regardless of other
gatekeeper or per-recording settings.
When set to Enabled registrations with the
gatekeeper are attempted, and the gatekeeper is
contacted for incoming and outgoing calls. If the
gatekeeper does not respond, calls are still
connected if possible. When set to Required
registrations with the gatekeeper are attempted but
calls are not connected if the gatekeeper cannot be
contacted.
H.323
gatekeeper
address
Identifies the network address of the gatekeeper to
which IP VCR registrations should be made.
This can be specified either as a host name or as an
IP address.
This field will have no effect if H.323 Gatekeeper usage (see above) is set to Disabled.
The gatekeeper can be either the built-in
gatekeeper enabled on the
Gatekeeper page (see
Displaying the built-in gatekeeper registration list)
or an external gatekeeper. To use the built-in
gatekeeper enter "127.0.0.1". For an external
gatekeeper, enter its host name or IP address.
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Gatekeeper
registration
type
Controls how the IP VCR identifies itself when
registering with its configured gatekeeper.
Codian recommends that you use the Terminal / gateway option unless you are using a service prefix
or point-to-point prefix (in this case, use Gateway).
Only use a different option if you are:
• having specific problems
• using the Cisco Gatekeeper (with or
without a service prefix), in which case
use Gateway (Cisco GK compatible)
• using the VCON MXM Gatekeeper (with
or without a service prefix), in which case
use Gateway
Ethernet port
association
(Mandatory)
H.323 ID to
register
Whether a call involves consultation with the
configured gatekeeper also depends on the Port A
and Port B settings. For all incoming calls, and
outgoing calls dialed by address rather than by
E.164 phone number, the gatekeeper will be used
to validate the connection only if the network port
over which the connection is made is selected here.
Specifies an identifier that the IP VCR can use to
register itself with the H.323 gatekeeper.
In particular, if you are using the
recording prefixes when all recording ports are in
use
setting (below), set the Gatekeeper
registration type
to Gateway (and on your
Deregister
gatekeeper, set gatekeeper call routing to "direct
call" mode).
Refer to the list of Frequently Asked Questions
(FAQ) in the Support section of the web site for
more details about interoperability with
gatekeepers.
Before the IP VCR can register any recordings with
the H.323 gatekeeper, it must make a unit-wide
registration.
This field is required for gatekeeper registration. It
will have no effect if H.323 gatekeeper usage is
disabled.
Prefix for IP
VCR
registrations
Specifies an optional group of digits that can be
used as a prefix in either (or both) of the following
ways:
Recordings registered with a gatekeeper have a
unique number that may be entered from a video
conferencing endpoint to connect directly to the
recording. This eliminates the need for users to
• use as prefix for registrations: the
numbers are added to the beginning of
navigate the auto attendant or to know the IP
address of the IP VCR.
each recording's Numeric ID (or any of a
folder's IDs) before registering it with the
Folders registered with a gatekeeper have:
H.323 gatekeeper (you must have checked
register with H.323 gatekeeper in the
recording's settings). For example, if a
recording has a numeric ID of "2222" and
• an auto attendant ID that may be entered
from an endpoint to connect directly with
the auto attendant of that folder
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the registration prefix is "99", then the
recording will be registered with the
gatekeeper with a gatekeeper ID of
"992222"
• register as a service prefix: the numbers
are used as a service prefix for the IP VCR
on the gatekeeper. That means that any
number beginning with the prefix will be
directed to the IP VCR. Any numbers
following the prefix will be identified by
the IP VCR as a recording number (or
folder ID). For example, if a recording has
Numeric ID "3333" and the IP VCR has a
service prefix of "99" registered with the
gatekeeper, then a user dialing "993333"
will be directed to that recording
This setting does not affect point-to-point calls for
which prefixes can be set on a per-folder basis (see
Adding and updating folders).
• a recording console ID, that will start up
the recording console
• a recording ID that will cause the IP VCR
to start a recording and place it in the
folder associated with that recording ID
Using registration prefixes:
• To usefully partition the dialing space, you
might need to ensure that all recordings
registered with a gatekeeper from a single
IP VCR start with the same sequence of
digits
Using registration prefixes also can benefit
large-scale dial plan changes. For example,
you can change all IP VCR registrations to
begin with "121" instead of "11" by
changing a single IP VCR configuration
field rather than individually amending
every recording's associated gatekeeper ID
If you want to use folder IDs in
conjunction with a registration prefix,
check the Register folder IDs checkbox
further down the page
Play back
prefix
Specifies an optional extra prefix that the IP VCR
should register with the H.323 gatekeeper
specifically for play back.
Using service prefixes:
• By using a service prefix, the gatekeeper
will automatically forward calls starting
with the service prefix to the IP VCR. The
IP VCR will determine whether the call
matches a valid recording (in which case
the recording will be played back), folder
ID (in which case the call will be recorded
into that folder) or an auto attendant ID
(in which case the auto attendant is
displayed). If no match is found, the
default incoming call action will be
applied (see
Configuring global
connection settings). You do not have to
individually register recordings or folder
IDs with the gatekeeper
These settings will have no effect if H.323 gatekeeper usage is disabled.
See Deregister play back prefix when all play back ports are in use below.
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Deregister
recording
prefixes when
all recording
ports are in
use
When selected, configured recording prefixes (both
the Prefix for IP VCR registrations if used as a service
prefix and the Point to point call incoming prefix set
for any folders) will be deregistered when all
recording ports are in use on the IP VCR.
This setting is for use in load-balanced
environments. By deregistering the recording
prefixes of one IP VCR, the gatekeeper will contact
another IP VCR that is registered with the same
prefix(es), if necessary, when users call the prefix
to make new recordings.
Deregister
play back
prefix when
all play back
ports are in
use
Register
folder IDs
When selected, the IP VCR will deregister the
configured Play back prefi
x from the H.323
gatekeeper when all play back ports are in use.
When selected IDs associated with all folders will
be registered with the H.323 gatekeeper.
This setting is for use in load-balanced
environments. By deregistering the play back prefix
of one IP VCR, the gatekeeper will contact another
IP VCR that is registered with the same prefix, if
necessary, when users call the prefix to play back a
recording.
Folder IDs are configurable when you create or
update a folder. For more information, refer to
Understanding the folders list and Adding and
updating folders.
This setting does not apply to folders' configured
Point to point call incoming prefix registrations.
Gatekeeper status
The IP VCR also displays brief status information about its registrations with the configured gatekeeper.
Field Field description Usage tips
H.323
gatekeeper
status
Displays the IP address of the gatekeeper currently
being used by the IP VCR.
This information might be useful if the gatekeeper
has been specified with a host name rather than
with an IP address.
Registered
address
Number of
active
registrations
H.323 ID
registration
Prefix for IP
If the IP VCR has been unable to reach the
configured gatekeeper and has instead registered
with an alternate gatekeeper, the status displayed
here will be "registered with alternate gatekeeper
<IP address>".
Displays the local IP address and port number that
the IP VCR has registered with the gatekeeper.
This information might be useful if the IP VCR has
more than one IP address, for instance if both
Ethernet interfaces are in use.
Displays the number of E.164 numbers plus H.323
IDs plus prefixes that the IP VCR has registered
It also shows how many registrations are in
progress but are not fully registered yet.
with the gatekeeper.
Full information on the gatekeeper registrations
being made by the IP VCR can be seen by clicking
on
details; this takes you to the Active registrations
page.
Displays the identifier that the IP VCR has used to
register itself with the H.323 gatekeeper.
For more information about the H.323 ID, refer to
the table above.
Displays the prefix registered with the gatekeeper For more information about this prefix, refer to the
95
VCR
registrations
Play back
prefix
for all registrations from the IP VCR. table above.
Displays the prefix registered with the gatekeeper
for playing back stored recordings.
For more information about this prefix, refer to the
table above.
Active registrations page
If you click details, shown next to the Number of active registrations status entry, you are taken to the Active registrations
page. This page shows the complete set of IDs that the IP VCR is attempting to register with the configured H.323
gatekeeper, and includes the H.323 ID, prefixes, and specific E.164 number registrations for recordings and folders.
Filters
You can configure filters so that only specific registrations are shown in the list. This may help you to find a registration
whose number or name you know if the list is very long. The filtered registration list is automatically updated when you
change the ID and name filters; to stop filtering the list either delete the filters or click
and the name filter are defined, the registration list will show only those entries which match both filters.
Registration list
The registration list shows, for each registered ID, the type of that ID (H.323 ID, prefix or E.164 number), the object it
relates to, and the status of that registration. If you want to modify or remove a specific registered ID, click on the link in
its Details column to be taken to the relevant configuration page.
Clear filters. If both the ID filter
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IP VCR gatekeeper registration behavior
This is a summary of the gatekeeper registration behavior on the IP VCR. It also explains how you can use a gatekeeper
for load balancing.
Choice of registered IDs
With the exception of point-to-point prefixes (which are explained below), gatekeeper usage starts with configuring
unique Numeric IDs for individual stored recordings and for folders. For each folder you can configure an Auto attendant ID,
Recording ID and Recording console ID (together called folders IDs in this topic).
After configuring these IDs you can then:
• choose on a per-recording basis whether to register that recording's numeric ID individually with the gatekeeper
using the Numeric ID registration field
• choose on a per-device basis whether to register folders' auto attendant, recording and recording console IDs
individually with the gatekeeper using the Register folder IDs field
• for all recording and folder IDs, choose whether to add a specified prefix to those IDs when registering them
individually with the gatekeeper using the Prefix for IP VCR registrations field with use as prefix for registrations
selected.
• choose not to register recording or folder IDs individually with the gatekeeper but instead make them all
available through one or more registered prefixes using the Prefix for IP VCR registrations field with register as a
service prefix selected and the Play back prefix field. (With a prefix registered, then typically a gatekeeper will send
all calls which start with the prefix to the device which registered the prefix)
You may need to use a prefix if:
• you want more than 100 IDs (recording or folder IDs) to be available through the gatekeeper. (The IP VCR has a
limit of 100 individual dial strings that it is able to register with its configured gatekeeper)
• the number of IDs that you want to be available via the gatekeeper is less than 100 but more than the gatekeeper
that you are using can support
• you want to load balance recording or play back functionality across multiple IP VCRs which register the same
prefix(es). In this case you should configure these IP VCRs so that they deregister those prefixes when all
recording ports are in use. See
You may not be able to use a prefix if: your gatekeeper does not support prefixes - not all gatekeepers offer this
functionality.
Load balancing below.
Matching incoming called numbers
A call can reach the IP VCR with a called ID number when:
• a user dials a number that the IP VCR has specifically registered with the gatekeeper
• a user dials a number that starts with a prefix that the IP VCR has registered with the gatekeeper
• a H.323 call is made directly to the IP VCR as a gateway and a subsidiary number is supplied.
When the IP VCR receives an incoming call involving a called ID, it decides what to do with the incoming call by
following a number of rules in a specific order. If any of these rules provides a decision on what to do with the call, the
process stops at that point and no further rules are tested. The rules in order are:
97
1. If the Prefix for IP VCR registrations has been configured and the called number starts with that prefix, then the IP
VCR tries to match the rest of the called ID number (i.e. the part after the prefix) to a recording's Numeric ID or
to one of the folder IDs.
2. If a Play back prefix has been configured and it matches the called number, then the IP VCR tries to match the rest
of the called number (i.e. the part after the prefix) to a recording's Numeric ID.
3. The IP VCR tries to match the whole of the called number to a recording's Numeric ID or to one of the folder
IDs.
4. The IP VCR tries to match the called number against a folder's configured Point to point call incoming prefix. In the
event that more than one folder's Point to point call incoming prefix matches the called number, the IP VCR
chooses the folder which gives the longest prefix match
5. The call is treated as a call to just the IP VCR's IP address and the configured Default incoming call action is
followed.
Resulting action
If the above sequence results in a match against a recording's Numeric ID, then the recording is played back. If a folder's
Auto attendant ID is matched, then the endpoint is connected to the auto attendant menu for that folder. If the call matches
a folder's Recording ID or Recording console ID, the IP VCR starts a new recording in that folder (and starts up a recording
console, if appropriate).
Which IDs are registered with the gatekeeper
Registering a recording's numeric ID
No individual registration will be made for a recording unless the H.323 gatekeeper checkbox in the Numeric ID registration
field is selected. In addition, if the recording is external (i.e. not stored on the IP VCR's own disk but accessed through a
link to an external NFS server) the folder's Register external recordings with gatekeeper setting must be selected as well as the
recording's own H.323 gatekeeper setting.
If the unit-wide Prefix for IP VCR registrations has not been configured, the IP VCR will register just the recording's Numeric ID. However, if the Prefix for IP VCR registrations has been configured and use as prefix for registrations is selected, the IP VCR
will prepend that prefix to the recording's Numeric ID before registering it with the gatekeeper.
Registering a folder's auto attendant ID, recording ID, and recording console ID
No folder IDs will be registered with the gatekeeper unless the unit-wide Register folder IDs setting is selected. If it is
selected, then all configured Auto attendant IDs, Recording IDs and Recording console IDs for all folders will be registered with
the gatekeeper.
If the Prefix for IP VCR registrations has been configured and use as prefix for registrations selected for this field, then the IP
VCR will prepend that prefix to all folders IDs before registering them with the gatekeeper.
Registering a folder's point-to-point prefixes
In normal operation, whenever a folder has a configured Point to point call incoming prefix, that prefix will be registered
with the gatekeeper: there is no other unit-wide setting to enable or disable registration unlike the other folder IDs.
However, see
Load balancing below.
98
Load balancing
You can use prefixes to balance the load between a number of IP VCRs by registering them with the same prefixes and
selecting the "deregister" options:
• the Play back prefix will be deregistered if the Deregister play back prefix when all play back ports are in use setting is
selected and all play back ports are in use
•the Point to point call incoming prefix for all folders will be deregistered as will the Prefix for IP VCR registrations (if
register as a service prefix is selected) if Deregister recording prefixes when all recording ports are in use is selected and all
recording ports are in use.
When deregistration occurs, the gatekeeper will chose another IP VCR which is registered with the same prefix when a
call comes in rather than rejecting it.
Configuration rules
One folder's Point to point incoming prefix can be the same as another folder's followed by some more digits; in this case the
IP VCR will use the longest match to determine which folder to create a new point-to-point recording in. For example, if
one folder uses the prefix "123" and another uses "1234", then calls to "12345" and "12346" will use the folder that
registered "1234" and calls to "1235" and "1236" will use the folder associated with the prefix "123".
One folder's Point to point incoming prefix can be the same as a non-prefix ID; for example a recording can be registered as
"1234" in addition to this being a folder's Point to point incoming prefix. In this case a call to "1234" will play back the
recording, and a call to a number that starts with "1234" but has more than 4 digits will trigger a new point-to-point
recording that will be stored in that folder.
A non-prefix ID can be the same as a folder's recording prefix plus some other digits. For example, you can have a
recording registered as "1234" as well as a point to point incoming prefix "123" for a folder - the IP VCR always matches
non-prefix IDs first; therefore a call to "1234" would go to the recording that had specifically registered this ID, whereas
a call to "1235" or "1236" would start a point to point recording.
The following are not allowed:
• 2 identical non-prefix numeric IDs: all recordings' numeric IDs, folders' auto attendant, recording IDs and
recording console IDs must be unique, and all must be different to the unit-wide H.323 ID
• 2 identical prefixes: all folders' Point to point incoming prefix must be unique and must all be different to the unit-
wide Play back prefix and Prefix for IP VCR registrations (if register as a service prefix is selected)
99
Configuring SIP settings
SIP calls will select the audio and video codecs to use from those allowed on the Settings > Connections page, unless the
call is with a endpoint configured with a Custom codec (refer to
Configuring SIP endpoints for more information).
Refer to this table for assistance configuring the SIP settings. After making any configuration changes, click
changes.
Field Field description Usage tips
SIP
registration
settings
Specifies the level of SIP registration for the IP
VCR.
Can be set to:
•No registration: The IP VCR will not
register with the SIP registrar. This means
that a user with a SIP endpoint can only
connect to the IP VCR by dialing an IP
address
•Register VCR only: Enables users to dial in
to the auto attendant of the IP VCR (this is
the auto attendant of the top-level folder)
•Allow recording registration: Enables users to
dial recordings on the IP VCR directly (as
well as dial in to the auto attendant of the
IP VCR)
SIP registrar
address
Identifies the network address of the SIP registrar
to which IP VCR registrations should be made.
This can be specified either as a host name or as an
IP address. This field will have no effect if
registration settings is set to No registration.
Apply
SIP
SIP registrar
type
Username
Password
SIP proxy
Choose between:
Your choice is dependent on the type of SIP
registrar you are using.
•Standard SIP: for non-Microsoft SIP
registrars
•Microsoft LCS: for Microsoft SIP registrars
If you are using Microsoft LCS, you will also need
to configure LCS to recognize the IP address of the
IP VCR and treat it as authenticated.
This field will have no effect if
settings
is set to No registration.
SIP registration
The login name for the IP VCR on the SIP registrar. You need to configure the SIP registrar with details
of the devices that will register with it and create a
login for each device.
If you are using Microsoft LCS, you need to enter
the full URI (for example, MCU@mylcs.com).
The password for the IP VCR on the SIP registrar. You need to configure the SIP registrar with details
of the devices that will register with it and create a
login for each device. For Microsoft LCS, do not
enter a password.
Identifies the network address of the SIP proxy. If set, the proxy is used for all SIP calls, whether
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