TANDBERG 1000 MXP User Manual

User Manual

Software version F5

D13722.05

June 2006

This document is not to be reproduced in whole or in part without permission in writing from:

TANDBERG 1000 MXP

Trademarks and Copyright

All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and trade names are the property of their respective holders and are hereby acknowledged.

Third Party Software

Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems are listed below:

Full copies of the licenses and warranty statements are located on the product CD in the the license files directory.

The non-commercial third party code is distributed in binary form under the terms of non-copyleft style open source licenses such as BSD, Artistic or MIT/X Consortium.

The product also has some binary code distributed under the terms of the GNU public license with an exemption which allows static links to non-copyleft commercial code.

In accordance with section (3) of the GNU General Public License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at

www.tandberg.net or the “contact us” section of this manual. Please provide USD

10.00 for media and shipping.

Agfa

Contains iType™ from Monotype Imaging Corporation.

CMU-SNMP

CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or X Consortium License.

Dropbear - an SSH2 server

The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style open source license.

User Manual

eCos

eCos, the Embedded Configurable Operating System.

All or some portions of this file are derived from material licensed to the University of California by American Telephone and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.

This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.

Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft programs.

ExPat XML Parser:

The ExPat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consortium style open source license

ICU

ICU is distributed under the terms of the ICU license, which is a MIT/X Consortium style license.

OpenSSL

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)"

OpenSSL is distributed under the terms of the OpenSSL and SSLeay licenses, which are both BSD style open source licenses.

iii

TANDBERG 1000 MXP

snprintf

Snprintf is distributed under the terms of the snprintf license, which is a Frontier Artistic style open source license.

A standard copy of snprintf can be located at the author’s web site: http://www.ijs.si/software/snprintf/

xSupplicant (wpa_supplicant) 802.1x

xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.

Disclaimer

The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a high level of quality in all our documentation. Towards this effort, we welcome you to

and structure of this document.

Patent information

TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent No. 5,584,077 - 5,838,664 - 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.

Environmental Issues

User Manual

Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consumable parts (chemicals, toner, gas, paper). Our products are low energy consuming products.

TANDBERG’s Environmental Policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to being an environmental leader and embracing technologies that help companies, individuals and communities creatively address environmental challenges.

TANDBERG’s environmental objectives are to:

• Develop products that reduce energy consumption, CO

• Provide products and services that improve quality of life for our customers

• Produce products that can be recycled or disposed of safely at the end of product life

• Comply with all relevant environmental legislation.

European Environmental Directives

As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).

The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end-of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of certain heavy metals and brominates flame retardants to reduce the environmental impact of WEEE which is land filled or incinerated.

TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

Waste Handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take-back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.

TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.

Please contact your local supplier, the regional waste administration or

http://www.tandberg.net/recycling if you need more information on the collection and recycling

system in your area.

emissions, and traffic congestion

TANDBERG 1000 MXP

Information for Recyclers

As part of compliance with the European WEEE Directive, TANDBERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th 2005.

Please contact TANDBERG at

recycling@tandberg.net and provide the following details for the

product for which you would like to receive recycling information:

• Model number of TANDBERG product

• Your company’s name

• Contact name

• Address

• Telephone number

• E-mail address

Digital User Guides

TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web-based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.

Operator Safety Summary

User Manual

Operator Safety Summary

For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully observe all warnings, precautions and instructions both on the apparatus and in these operating instructions.

Keep this manual for future reference.

Water and Moisture

• Do not operate the apparatus under or near water - for example near a bathtub, kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other areas with high humidity.

• Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.

• Do not touch the product with wet hands.

Cleaning

• Unplug the apparatus from communication lines, mains power-outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

• Unplug the apparatus from communication lines before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the apparatus.

Ventilation

• Do not block any of the ventilation openings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

• Do not place the product in direct sunlight or close to a surface directly heated by the sun.

Lightning

• Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms.

Dust

• Do not operate the apparatus in areas with high concentration of dust

Vibration

• Do not operate the apparatus in areas with vibration or place it on an unstable surface.

Power connection and Hazardous voltage

• The product may have hazardous voltage inside. Never attempt to open this product, or any peripherals connected to the product, where this action requires a tool.

• This product should always be powered from an earthed power outlet.

• Never connect attached power supply cord to other products.

• In case any parts of the product has visual damage never attempt to connect mains power, or

any other power source, before consulting service personnel

vii

TANDBERG 1000 MXP

• The plug connecting the power cord to the product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily accessible.

• Route the power cord so as to avoid it being walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.

• Do not tug the power cord

• If the provided plug does not fit into your outlet, consult an electrician.

• Never install cables, or any peripherals, without first unplugging the device from it's power

source.

• *Always use the power supply (AC-DC adapter) provided with this product.

• *Replace only with power supply (AC-DC adapter) specified by TANDBERG.

• *Never connect attached power supply (AC-DC adapter) to other products.

Servicing

• Do not attempt to service the apparatus yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.

• Unplug the apparatus from it's power source and refer servicing to qualified personnel under the following conditions:

- If the power cord or plug is damaged or frayed.

- If liquid has been spilled into the apparatus.

- If objects have fallen into the apparatus.

- If the apparatus has been exposed to rain or moisture

- If the apparatus has been subjected to excessive shock by being dropped.

- If the cabinet has been damaged.

- If the apparatus seems to be overheated.

- If the apparatus emits smoke or abnormal odor.

- If the apparatus fails to operate in accordance with the operating instructions

Accessories

• Use only accessories specified by the manufacturer, or sold with the apparatus.

Communication lines

• Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

• Do not use communication equipment to report a gas leak in the vicinity of the leak.

• To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord (ISDN

cables).

* Applies to the following products: T150 MXP, T550 MXP, T770 MXP, T880 MXP, T990 MXP, T1500 MXP, T1000 MXP, T2000 MXP, T3000 MXP Profile, Tandberg Codec 3000 MXP, Tandberg Tactical MXP, Edge 75/85/95 MXP.

viii

TANDBERG 1000 MXP

Table of Contents

1 Introduction............................................................................................................................... 1

1.1 At a Glance ............................................................................................................................ 4

1.2 Menu Structure ...................................................................................................................... 5

2 Installation ................................................................................................................................ 7

2.1 Unpacking .............................................................................................................................. 8

2.2 Connecting Cables................................................................................................................. 9

2.3 Monitor Configuration........................................................................................................... 11

2.4 System Configuration........................................................................................................... 12

3 General Use ........................................................................................................................... 15

3.1 The Welcome Screen .......................................................................................................... 16

3.2 Using the Remote Control.................................................................................................... 17

3.2.1 Navigation ................................................................................................................ 21

3.2.2 Selfview.................................................................................................................... 22

3.2.3 Picture Layout .......................................................................................................... 24

3.2.4 Mic Off...................................................................................................................... 25

3.2.5 Volume + and -......................................................................................................... 26

3.2.6 Number and Letter keys........................................................................................... 27

3.2.7 Touch Tones ............................................................................................................ 28

3.2.8 Presets and Extension Numbers ............................................................................. 29

3.3 On-screen Indicators............................................................................................................ 30

3.4 Using the Menu.................................................................................................................... 32

3.5 Make a Call .......................................................................................................................... 33

3.5.1 Place a Call.............................................................................................................. 34

3.5.2 Call Settings............................................................................................................. 36

3.5.3 SIP Services ............................................................................................................ 37

3.5.4 Streaming................................................................................................................. 38

3.5.5 Dialing In From Outside the Enterprise.................................................................... 40

3.6 Answer an incoming call ...................................................................................................... 41

3.7 End Call................................................................................................................................ 42

3.8 Standby................................................................................................................................ 43

3.8.1 Delay Standby for 1 hour ......................................................................................... 44

3.8.2 Delay Standby for 3 hours ....................................................................................... 45

3.8.3 Do Not Disturb ......................................................................................................... 46

3.9 Phone Book ......................................................................................................................... 47

3.9.1 Call Log.................................................................................................................... 49

3.9.2 My Contacts ............................................................................................................. 50

3.9.3 Global Contacts ....................................................................................................... 55

3.10 Camera Control.................................................................................................................. 59

3.10.1 Far End Control........................................................................................................ 60

3.10.2 Picture Control ......................................................................................................... 61

3.11 Presentation....................................................................................................................... 62

3.11.1 Presentation Key...................................................................................................... 63

3.11.2 Presentation Menu................................................................................................... 64

3.11.3 PC Presenter (DVI/VGA Input) ................................................................................ 65

3.11.4 PC Soft Presenter and VNC .................................................................................... 66

3.11.5 Dual Stream (DuoVideoTF/H.239) ............................................................................ 67

3.11.6 Take New Snapshot................................................................................................. 68

3.11.7 Display Snapshot ..................................................................................................... 69

3.12 Services ............................................................................................................................. 70

3.12.1 Request Floor and Release Floor............................................................................ 73

User Manual

3.12.2 Conference Layout................................................................................................... 74

3.12.3 Terminal Names....................................................................................................... 75

3.12.4 Chair Control............................................................................................................ 76

3.12.5 Assign Floor and Release Floor from Participant .................................................... 77

3.12.6 View Site and End View........................................................................................... 78

3.12.7 Disconnect Participant ............................................................................................. 79

3.12.8 Terminate Meeting ................................................................................................... 80

3.12.9 More about MultiSite (embedded MCU) .................................................................. 81

3.12.10 Text Chat ............................................................................................................. 82

4 Control Panel.......................................................................................................................... 83

4.1 User Guide........................................................................................................................... 84

4.2 Diagnostics .......................................................................................................................... 85

4.2.1 System Information .................................................................................................. 86

4.2.2 Channel Status ........................................................................................................ 87

4.2.3 Call Status................................................................................................................ 88

4.2.4 System Selftest ........................................................................................................ 89

4.2.5 View Settings ........................................................................................................... 90

4.2.6 IP Address Conflict Check ....................................................................................... 95

4.2.7 Warnings.................................................................................................................. 96

4.3 Audio Demo ......................................................................................................................... 98

4.4 Restart.................................................................................................................................. 99

5 System Settings ................................................................................................................... 100

5.1 General Settings ................................................................................................................ 101

5.1.1 Language ............................................................................................................... 102

5.1.2 System Name ........................................................................................................ 103

5.1.3 International Name................................................................................................. 104

5.1.4 Auto Answer........................................................................................................... 105

5.1.5 Phone Book Settings ............................................................................................. 106

5.1.6 External Services Settings..................................................................................... 107

5.1.7 Permissions ........................................................................................................... 108

5.1.8 Screen Settings...................................................................................................... 110

5.1.9 Software Options ................................................................................................... 115

5.1.10 Date and Time Settings ......................................................................................... 116

5.2 Menu Settings .................................................................................................................... 117

5.2.1 Input Editor Language............................................................................................ 118

5.2.2 Menu Timeout In Call............................................................................................. 119

5.2.3 Balloon Help........................................................................................................... 120

5.2.4 Number Key Mode................................................................................................. 121

5.2.5 Administrator Password......................................................................................... 124

5.2.6 Kiosk Mode Settings .............................................................................................. 125

5.2.7 Startup ................................................................................................................... 128

5.2.8 Icons....................................................................................................................... 130

5.3 Presentation Settings......................................................................................................... 131

5.3.1 Presentation Start .................................................................................................. 132

5.3.2 H.239 ..................................................................................................................... 133

5.3.3 Startup Video Source............................................................................................. 134

5.3.4 Presentation Source .............................................................................................. 135

5.3.5 Snapshot Source ................................................................................................... 136

5.3.6 Auto-Display Snapshot .......................................................................................... 137

5.3.7 PIP Placing ............................................................................................................ 138

5.3.8 Presentation Rate .................................................................................................. 139

5.3.9 VNC Settings ......................................................................................................... 140

5.4 Call Quality......................................................................................................................... 141

5.4.1 Video Algorithm...................................................................................................... 142

5.4.2 Audio Algorithm...................................................................................................... 143

5.4.3 Max Upstream Rate (kbps).................................................................................... 144

TANDBERG 1000 MXP

5.4.4 Video Quality.......................................................................................................... 145

5.4.5 Call Settings........................................................................................................... 148

5.5 Audio .................................................................................................................................. 151

5.5.1 Headset Level Settings.......................................................................................... 152

5.5.2 Alert Tones and Volume ........................................................................................ 153

5.6 Video .................................................................................................................................. 154

5.6.1 MCU Status Line.................................................................................................... 155

5.6.2 Web Snapshots...................................................................................................... 156

5.6.3 Video Name ........................................................................................................... 157

5.7 Security .............................................................................................................................. 158

5.7.1 Encryption .............................................................................................................. 159

5.7.2 Encryption Mode .................................................................................................... 160

5.7.3 Passwords ............................................................................................................. 161

5.8 Network .............................................................................................................................. 162

5.8.1 ISDN-BRI Settings ................................................................................................. 163

5.8.2 LAN Settings .......................................................................................................... 165

5.8.3 Network Profiles..................................................................................................... 185

5.8.4 Restore Default Settings........................................................................................ 186

6 Peripheral Equipment........................................................................................................... 187

6.1 Interfaces ........................................................................................................................... 188

6.1.1 Video...................................................................................................................... 188

6.1.2 Audio...................................................................................................................... 193

6.1.3 Network.................................................................................................................. 194

6.2 Document Camera............................................................................................................. 195

6.3 DVD / VCR......................................................................................................................... 196

6.4 Additional Cameras............................................................................................................ 197

6.5 Additional Microphones...................................................................................................... 198

6.6 The TANDBERG DNAM and Speakers............................................................................. 199

6.7 Stereo Speaker Kit............................................................................................................. 203

6.8 Telephone Add-On............................................................................................................. 205

6.9 Dual Monitor....................................................................................................................... 206

6.10 XGA Monitors and Projectors .......................................................................................... 207

6.11 VESA Display Power Management ................................................................................. 208

6.12 Digital Monitor Power Management................................................................................. 209

6.13 Extended Display Identification Data (EDID) ................................................................... 210

7 Appendices........................................................................................................................... 212

Appendix 1: Technical Specification ........................................................................................ 213

Appendix 2: Bandwidth Information for TANDBERG Endpoints.............................................. 216

Appendix 3: Environmental Considerations............................................................................. 218

Appendix 4: Guidelines for Setting up Rooms for Video Meetings.......................................... 219

Appendix 5: Security ................................................................................................................ 221

Appendix 6: Using the File System.......................................................................................... 224

Appendix 7: Web Interface....................................................................................................... 225

Appendix 8: Connecting the System to PRI/T1 ....................................................................... 226

Appendix 9: Connecting the System to the Switched 56 Network........................................... 227

Appendix 10: Connecting the System to ISDN using NT1 Network Adapters......................... 228

Appendix 11: TANDBERG Cameras ....................................................................................... 230

Appendix 12: Remote Control (TRC3 / TRC4) ........................................................................ 237

Appendix 13: Cisco CallManager Registration ........................................................................ 240

Appendix 14: Diagnostic Tools for IP....................................................................................... 241

Appendix 15: System Upgrade ................................................................................................ 243

Appendix 16: Declaration of Conformity .................................................................................. 248

Appendix 18: Protocols Supported .......................................................................................... 249

Appendix 19: Cable Specifications .......................................................................................... 251

8 Glossary ............................................................................................................................... 259

9 Index..................................................................................................................................... 268

xii

1 Introduction

The TANDBERG 1000 MXP provides essential video features for face to face meetings for small groups and offices with the quality and reliability found in all TANDBERG equipment.

Users can dial in from a video system outside the enterprise without being registered to a gatekeeper

The feature enhancement enables dialing through a TANDBERG Gatekeeper without being registered to it. This makes it easy to call in from a video system outside the enterprise.

To be able to make such a call, this feature must be enabled in your gatekeeper or border controller, and the called endpoint must be registered with the enterprise gatekeeper or border controller.

NEW Users can dial in from a video system outside the enterprise without being

registered to a gatekeeper, i.e. dialing from/using a global IP address.

SIP Services

SIP Services enables the user to use the features Add Call and Transfer. To get the SIP Services available you select SIP as your Net when you make a call. You must have a SIP registrar/VoIP solution that supports this.

NEW Enhanced SIP services to enable rich services like call transfer and suspend.

Enables integration into Video and Voice over IP (V Microsoft, Nortel and Avaya.

Controllable Bandwidth

When setting up a call with H.323 the bandwidth can be controlled by the user by setting the Presentation Rate.

The Presentation Rate is expressed in percent of the Call Rate and shall reflect the H.323 Presentation Rate settings of the sender.

Presets and Extension Numbers

While in a call, the user presses a number key on remote control to:

• add another call

• dial extension numbers

• use camera presets

The system can be configured to act automatic or to give the user a choice of what to do every time the user presses a number key on the remote control, when in a call.

Audio Quality

High-performance audio provides a richer, more complete visual communication experience. The MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.

oIP) solutions from

TANDBERG 1000 MXP

Disturbance from GSM mobile phones and Blackberry devices is eliminated by a noise filter.

Video Quality

Features which ensure high quality video include:

 Natural Video

which provides a 60 fields per second true interlaced picture.

 SXGA input DVI-I (analog or digital).  H.264 video compression up to 768kbps.

NEW High Definition (HD) Support on TANDBERG MXP systems with a DVI input and

output

Network

The system supports videoconferencing via both IP and ISDN networks. The bandwidth capabilities are:

 up to 768kbps on IP  up to 384kbps* on ISDN  H320, H323 and SIP support.

If channels are dropped during a video meeting session, downspeeding

automatically maintains

connections without interruption.

Security

Secure Conference

provides embedded encryption for both Point-to-Point and MultiSite call and

ensures both privacy and security.

The system is delivered with integrated Expressway™ firewall traversal technology. When used together with a TANDBERG Border Controller it enables:

 Secure and seamless traversal of ANY firewall.  No missing features when traversing the firewall – works with H.264, MPEG4 audio,

encryption.

 H.460.18 and H.460.19 ITU Standardized firewall traversal, support.  Outside systems, such as home offices, to be part of the enterprise dial plan.  Dialing to systems by numbers or URI, e.g.

user@company.com.

NEW Highest level of embedded encryption as well as IEEE 802.1x and H.235

authentication for security

Presentations

The Natural Presenter Package* (NPP) makes it possible to include PC presentations in videoconferences and comprises:

 Digital Clarity  Duo Video

which transmits exceptionally high-quality, native resolution video.

/H.239 which allows participants at the far end to simultaneously watch a presenter on one screen and a live PC presentation in native resolution on a second monitor (up to SXGA on compatible monitors).

 PC Presenter

which allows a PC connection via standard DVI/VGA cable supporting up

to SXGA resolution.

 PC SoftPresenter

which shows PC images via a LAN connection supporting XGA

resolution.

 Auto Layout to automatically choose the best layout for the call.

Introduction

 PC Zoom which allows the native resolution PC image to be zoomed in/out with the

remote control to get SXGA resolution.

Users can display video and presentations in the best layout based on the situation. Supported screen layouts are:

 Picture in Picture (PiP)  Picture outside Picture (PoP)  Side by Side

User interfaces

A web-interface to the codec provides:

 System management, diagnostics and software uploads.  Text chat/closed captioning.  Unicast Streaming – which allows broadcasting of audio/video via an IP network to a

single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.

The On-Screen Menu:

 Provides an easy interface for first-time users with symbols and descriptions.  Builds upon the familiar current interface.  Enhanced language support with Asian and non-Latin character text input in the menu for

local language system names

 Simplified on-screen menu, Kiosk Mode, for special purposes

The remote control has a simplified look and feel, an auto system wake-up when picked up, and large, easy-to-read keys.

Interoperability

The TANDBERG 1000 MXP is worldwide compatible with other ITU standards-based videoconferencing systems from many other vendors worldwide.

* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the menu.

- TANDBERG First

TANDBERG 1000 MXP

1.1 At a Glance

Microphone

The microphone is integrated and located at the edge on the left hand side of the unit.

Headset / push-button

For privacy, a headset may be connected to the connector (audio in and out) located at the edge on the left hand side of the unit. The push-button on the front panel will toggle between internal microphone/loudspeaker and the headset.

Remote Control

The remote control is used to control all functions of the system. If the screen saver is activated (black monitor), touching the remote control will automatically wake up the system. The remote control uses 4 AAA batteries. The system will tell you when batteries are running low. Change the batteries at the back of the remote control.

The reach of the remote control signal is 20 meters. For users sitting in an open plan office, this can cause problems. Use the little, white switch placed under the batteries to change the reach of the signal from 20 meters to 2 meters. This will prevent you from unintentionally controlling another video system, when you control your own system.

Camera

The camera is an integrated part of the unit and is centrally placed just above the monitor.

Monitor

The Digital LCD displays the far-end and near-end videoconferencing sites in addition to the menu.

Codec

The codec is the heart of the system. Its main task is the compression of outgoing video, audio and data, the transmission of this information to the far end and the decompression of the incoming information

- the name codec comes from a combination of the two words compression and decompression.

1.2 Menu Structure

Introduction

The Menu is available for all users and contains all the functionality of the system. The Control Panel contains all the settings of the system. Making changes to the settings will change the behavior of the system. The menu structure is shown below.

TANDBERG 1000 MXP

Note that the system features and menu settings may vary depending on network selection and software package.

2 Installation

Precautions:

 Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is

specifically designed for wet locations.

 Never touch uninstalled communication wires or terminals unless the telephone line has

been disconnected at the network interface.

 Use caution when installing or modifying communication lines.  Avoid using communication equipment (other than a cordless type) during an electrical

storm. There may be a remote risk of electrical shock from lightning.

 Do not use the communication equipment to report a gas leak in the vicinity of the leak.  Always connect the product to an earthed socket outlet.  The socket outlet shall be installed near to the equipment and shall be easily accessible.  1TR6 network type is not approved for connection directly to the telecommunications

network. This network type is only to be used behind a PABX.

This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC

TANDBERG 1000 MXP

2.1 Unpacking

The TANDBERG 1000 MXP consists of the following items:

 Videoconferencing system with built-in camera  Remote Control  Batteries  User Manual on CD  Power supply  Cables

2.2 Connecting Cables

Installation

North America: The system does not have a built-in network terminator. If the wall socket provides an ISDN U-interface, an NT1 between the system and the ISDN line is needed, see Appendix 10 details.

for

1. Power cable

2. ISDN cables

 Connect the power

supply to the DC in input on the system.

 Connect the power cable

to the power supply.

 Connect the power cable

to an electrical distribution socket.

 Connect the ISDN cables

to the ISDN connectors on the system.

 Connect the ISDN cables

to the ISDN sockets (S/Tinterface) provided by the service provider. Your main number will be the number associated with the socket to which ISDN cable number 1 is connected.

Note! Write down the numbers associated with each of the ISDN lines. They are needed for configuring the system

TANDBERG 1000 MXP

3. Plug for headset (optional)

The TANDBERG 1000 has a

2.5mm 3-pole mini-jack connector at its left side marked with a headset symbol. This allows the user to connect a standard telecommunications headset to the system. Pressing the push button in front of the unit toggles between headset audio and internal speaker and microphone

audio.

4a. LAN cable

To use the system on LAN, connect a LAN cable from the Ethernet' connector on the system to the LAN.

4b. Wireless LAN - Insert PC Card

 Remove the 'dummy' card

by pressing the 'Eject' button next to the slot.

 Insert the Wireless LAN

PC Card.

See Wireless LAN Settings

for

configuration.

Note! Make sure the pc-card is inserted in the right direction (with the product logo towards you). Push the card into the slot until the 'Eject' button pops up.

2.3 Monitor Configuration

Installation

Power on

Switch the system on by connecting the power cable to an electrical distribution socket. After the system has performed a self-test routine, the Menu will be displayed on the monitor.

TANDBERG 1000 MXP

2.4 System Configuration

The system must be configured for each installation. Configuration settings can be made via the system menu.

Navigate through the menu system using the arrow keys and OK. Remember to press the Save button on the bottom of each menu to save the changes. Press Cancel (x) to return to the previous Menu. See General Use remote control.

General configuration:

1. Open the General Settings menu

Press OK/Menu to open the Menu, if not already displayed. Select Control Panel General to open the General Settings menu.

for more information about how to use the menus and the

2. Language

Press OK in the Language field and select the desired language from the list.

3. System Name / International Name*

Enter a name in the System Name field using the number keys on the remote control, in the same way as with a mobile or cellular phone. Hold down the # key for one second to switch back and forth from numbers to alpha characters.

4. Auto Answer, Phone Book Settings, External Services Settings and Permissions

These settings may be left unchanged if no special needs are required. See chapter

General Settings

for more information.

5. Screen Settings

The settings may be left unchanged if no special needs are required. The display layout may be changed at any time using the Layout button on the remote control.

6. Software Options

To activate options for the system, a new option key must be entered in the Software Options menu (see paperwork accompanying the system). The Presenter option key should be entered under “New Option Key”. Any bandwidth option key should be entered under “New Bandwidth Key”. For more information on these options, please contact your TANDBERG representative.

7. Date and Time Settings

Select your preferred Date and Time Settings.

8. Save changes

Remember to save any changes made in a menu by selecting the Save button on the menu line and pressing OK.

Network configuration:

1. Open the Network menu

Press OK/Menu to open the Menu, if not already displayed. Select Control Panel Network to open the Network menu.

Installation

2. ISDN configuration

Set the Network type to the desired network. Specify the settings for the selected network in the relevant menu. For details, follow the instructions in ISDN-BRI

Settings. See also the examples in Appendix 9: Connecting the system to the Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1 network adapters.

3. LAN configuration

Select LAN Settings in the Network menu and specify the necessary LAN settings according to the instructions from your LAN administrator. For details, follow the instructions in LAN Settings refer to H.323 Settings

. If there is an H.323 Gatekeeper present on your LAN,

as well.

4. Network Profiles

Please refer to Network Profiles

for details

5. Data Port

Please refer to Data Port for details

6. Save changes

TANDBERG 1000 MXP

Remember to save any changes made in the menu by selecting the Save button on the Menu line and pressing OK.

* The International Name field is only visible if the system name contains Asian and non-Latin character text input.

3 General Use

Wake up the system

When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the remote control. An incoming call or pressing any key on the remote control will also wake up the system.

TANDBERG 1000 MXP

3.1 The Welcome Screen

When the system is switched on, the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (display main camera is the default setting). The ISDN/IP numbers and the system name are displayed in the upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.

The welcome screen provides you with the most important system information:

 System Name  Your ISDN Number  Your IP Address or IP Number  Indications of Missed Calls

It is possible to customize the text on the welcome screen. See Menu Settings welcome text.

or Warnings if any

for how to edit the

Administrator Settings

3.2 Using the Remote Control

The system is controlled with a remote control. Think of the remote control as a mobile phone with number keys and call keys. Use the arrow keys and press OK to navigate through the menus. The system’s most commonly used functions are also accessible directly from the remote control. The Infra Red (IR) sensor for the remote control is located below the loudspeakers in front of the unit.

The remote control (TRC 3)

1. Mic Off turns your microphone on and off, see Mic off

2. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see

Navigation

3. Volume + and – adjusts the Codec volume only and not the monitor's volume, see Volume + and -

4. The Layout key toggles between full screen and different display layouts, see

Layout

5. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see

Navigation

key for 1 second to close the menu.

6. Press the Call key to place a call, see

Make a Call

7. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera Presets*.

8. Snapshot takes a snapshot of your video only while you are in a call, see Take

New Snapshot.

9. The Presentation key switches to a predefined presentation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear, see

Presentation Key

10. Press OK/Menu to show the menu and to select menu items, see Navigation

11. Use Zoom + and – to zoom the camera

. Press and hold the Cancel

TANDBERG 1000 MXP

*This does not apply to systems with small integrated cameras.

in and out.*

12. Selfview displays your outgoing video. Press Selfview again to turn selfview off, see Selfview

13. Use the Phone Book to store and recall video contacts for easy placement of calls, see Phone Book

14. Use the red End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode, see End Call

and Standby.

15. Number/Letter keys function in the same manner as with a mobile or cellular phone, see Number and Letter keys

16. Press Touch tones when you are in a call and need to dial extension numbers etc. (instead of presets). Press the OK/Menu button to exit Touch Tones, see Touch tones

The remote control (TRC 4)**:

Administrator Settings

1. Change video source. If possible, you will start open a Dual Stream. Press the video source button again to stop the dual stream.

2. Mic Off turns your microphone on and off, see Mic off

3. Arrow keys are used for navigation in the menu and for moving the camera* when the menu is hidden, see

Navigation

4. Volume + and – adjusts the Codec volume only and not the monitor's volume, see

Volume + and -

5. The Layout key toggles between full screen and different display layouts, see

Layout

6. Cancel takes you back one step in the menu system. Use Cancel to delete characters in an input field, see Navigation

. Press and hold the Cancel key for 1 second to close the menu.

7. Press the Call key to place a call, see Make a Call

8. Number/Letter keys function in the same manner as with a mobile or cellular phone, see

Number and Letter keys

. Camera presets define specific camera positions. Move the camera to the desired position and press and hold a number key for 1 second to save the current camera position to that number key. To activate a preset whilst in a call, simply press and release that number key, see Camera Presets*.

9. Press Preset + a number to activate a preset.

10. Press the Services button to open the Services menu.

11. The Presentation key switches to a predefined

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