All rights reserved. This document contains information
that is proprietary to TANDBERG. No part of this publication
may be reproduced, stored in a retrieval system, or
transmitted, in any form, or by any means, electronically,
mechanically, by photocopying, or otherwise, without the
prior written permission of TANDBERG. Nationally and
internationally recognized trademarks and tradenames are
the property of their respective holders and are hereby
acknowledged.
The information in this document is furnished for
informational purposes only, is subject to change without
prior notice, and should not be construed as a commitment
by TANDBERG.
TANDBERG reserves the right to amend any of the
information given in this document in order to take account
of new developments.
Every effort has been made to supply complete and
accurate information, however, TANDBERG assumes no
responsibility or liability for any errors or inaccuracies that
may appear in this document, nor for any infringements
of patents or other rights of third parties resulting from
its use. No license is granted under any patents or patent
rights of TANDBERG.
Disclaimer & License Agreements, Patent Information
TANDBERG 1700MXP
USER GUIDE
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should
not be construed as a commitment by TANDBERG.
TANDBERG reserves the right to amend any of the information
given in this document in order to take account of new develop ments.
Every effor t has been made to supply complete and accurate information, however, TANDBERG assumes no responsibility or liabilit y
for any errors or inaccuracies that may appear in this document,
nor for any infringements of patents or other rights of third parties
resulting from its use. No license is granted under any patents or
patent rights of TANDBERG.
License Agreements
All rights reserved. This document contains information that is
proprietar y to TANDBERG. No part of this publication may be repro duced, stored in a retrieval system, or transmit ted, in any form, or
by any means, electronically, mechanically, by photocopying, or oth erwise, without the prior ritten permission of TANDBERG. Nationally
and internationally recognized trademarks and tr ade names are the
property of their respective holders and are hereby acknowledged.
Copyright notices for third -part y software on the TANDBERG MXP
systems are listed below:
Full copies of the licenses and warr anty statements are located
•
on the product CD in the the license_f iles director y.
The non -commercial third par ty code is distributed in binary
•
form under the terms of non- copyleft style open source
licenses such as BSD, Artistic, or MIT/X Consortium.
The product also contains some binar y code distributed in
•
binar y form under the terms of the GNU public license with an
exemption which allows static links to non-copylef t commercial
code.
In accordance with section (3) of the GNU General Public
•
License, copies of such code will be provided upon request by
contacting TANDBERG. Please contact us by using the Online
Support section at www.tandberg.net or the “contact us” section of this manual. Please provide USD 10.00 for media and
shipping.
Agfa
Contains iType™ from Monot ype Imaging Corporation.
The Dropbear SSH2 ser ver is distributed under the terms of the
Dropbear License which is a MIT/X Consortium style open source
license.
eCos
eCos, the Embedded Configurable Operating System.
Portions of eCos code are distributed under several BSD style
licenses. Other por tions of eCos code are distributed under the
terms of the GNU General Public License with a non- copyleft excep tion which allows staic links to non -copyleft programs. Portions
of the code are distributed under the terms of various BSD style
licenses.
All or some portions of this file are derived from material licensed
to the Universit y of California by American Telephone and Telegraph
Co. or Unix System Laboratories, Inc. and are reproduced herein
with the permission of UNIX System Laboratories, Inc.
xSupplicant is distributed under the terms of the xSupplicant
license which is a BSD style open source license.
Patent Information
TANDBERG technology described in this manual is protected by one
or more of the following U.S. Patent Nos. 5,584,077 - 5,838,664 5,600,646 - 7,010,119 - 7,034,860 and other patents are pending
in the United States and/or other countries.
D 13954.01
JUNE 2006
4
Operator Safety / Environmental Issues
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
For your own protection, please read the overleaf safety
instructions completely, before operating the equipment
and keep this manual for future reference. The information
in this summar y is intended for operators. Carefully
observe all warnings, precautions and instructions both on
the apparatus and in the operating instructions.
Safety Instructions
TANDBERG 1700MXP
USER GUIDE
For your protection please read these safety
instructions completely before you connect
the equipment to the power source. Carefully
obser ve all warnings, precautions and instructions both on the apparatus and in these
operating instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or
•
near water – for example near a bathtub,
kitchen sink, or laundry tub, in a wet basement, near a swimming pool or in other
areas with high humidity.
Never install jacks for communication
•
cables in wet locations unless the jack is
specif ically designed for wet locations.
Do not touch the product with wet hands.
•
Cleaning
Unplug the apparatus from communication
•
lines, mains power- outlet or any power
source before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners.
Use a lint-free cloth lightly moistened with
water for cleaning the exterior of the apparatus.
Unplug the apparatus from communication
•
lines before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners.
Use a lint-free cloth lightly moistened with
water for cleaning the exterior of the apparatus.
Ventilation
Do not block any of the ventilation open-
•
ings of the apparatus. Never cover the
slots and openings with a cloth or other
material. Never install the apparatus near
heat sources such as radiators, heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not place the product in direct sunlight
•
or close to a surface directly heated by the
sun.
Lightning
Never use this apparatus, or connect/disconnect communication cables or power cables
during lightning storms.
Dust
Do not operate the apparatus in areas with
high concentration of dust
Vibration
Do not operate the apparatus in areas with
vibration or place it on an unstable surface.
Power Connection and Hazardous
Voltage
The product may have hazardous voltage
•
inside. Never attempt to open this product,
or any peripherals connected to the product, where this action requires a tool.
This product should always be powered
•
from an earthed power outlet.
Never connect attached power supply cord
•
to other products.
In case any parts of the product has visual
•
damage never attempt to connect mains
power, or any other power source, before
consulting ser vice personnel
The plug connecting the power cord to the
•
product/power supply serves as the main
disconnect device for this equipment. The
power cord must always be easily accessible.
Route the power cord so as to avoid it be-
•
ing walked on or pinched by items placed
upon or against it. Pay particular attention
to the plugs, receptacles and the point
where the cord exits from the apparatus.
Do not tug the power cord.
•
If the provided plug does not fit into your
•
outlet, consult an electrician.
Never install cables, or any peripherals,
•
without first unplug ging the device from it's
power source.
Always use the power supply (AC–DC adap -
•
tor) provided with this product.
Replace only with power supply (AC–DC
•
adaptor) specified by TANDBERG.
Never connect attached power supply
•
(AC–DC adaptor) to other products.
Servicing
Do not attempt to service the apparatus
•
yourself as opening or removing covers
may expose you to dangerous voltages or
other hazards, and will void the warranty.
Refer all servicing to qualified service
personnel.
Unplug the apparatus from its power
•
source and refer servicing to qualified
personnel under the following conditions:
If the power cord or plug is damaged or
•
frayed.
If liquid has been spilled into the
•
apparatus.
If objects have fallen into the apparatus.
•
If the apparatus has been exposed to
•
rain or moisture
If the apparatus has been subjected to
•
excessive shock by being dropped.
If the cabinet has been damaged.
•
If the apparatus seems to be
•
overheated.
If the apparatus emits smoke or
•
abnormal odor.
If the apparatus fails to operate
•
in accordance with the operating
instructions.
Accessories
Use only accessories specified by the
manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to
repor t a gas leak in the vicinity of the leak.
D 13954.01
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6
Environmental Issues
TANDBERG 1700MXP
USER GUIDE
Thank you for buying a product which contributes to a reduction in pollution, and thereby helps save the environment. Our
products reduce the need for travel and transport and thereby
reduce pollution. Our products have either none or few consumable par ts (chemicals, toner, gas, paper). Our products are low
energ y consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is important to TANDBERG’s
culture. As a global company with strong corporate values,
TANDBERG is committed to following international environmental legislation and designing technologies that help companies,
individuals and communities creatively address environmental
challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energ y consumption, CO2
•
emissions, and traffic congestion
Provide products and services that improve quality of life for
•
our customers
Produce products that can be recycled or disposed of safely
•
at the end of product life
Comply with all relevant environmental legislation.
•
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG is responsible for compliance with the requirements in
the European Directives 2002/96/EC (WEEE) and 2002/95/EC
(RoHS).
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end -of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landfill or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of cer tain heavy metals and
brominated flame retardants to reduce the environmental
impact of WEEE which is landfilled or incinerated.
TANDBERG has implemented necessary process changes to
comply with the European RoHS Directive (2002/95/EC) and
the European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous substances
in our environment and to diminish the pressure on natural
resources, we encourage you to use the appropriate take- back
systems in your area. Those systems will reuse or recycle most
of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August
2005 are marked with a crossed-out wheelie bin symbol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste
administration or http://www.tandberg.net if you need more
information on the collection and recycling system in your area.
Information for Recyclers
As part of compliance with the European WEEE Directive, TAND BERG provides recycling information on request for all types of
new equipment put on the market in Europe after August 13th
2005.
Please contact TANDBERG and provide the following details
for the product for which you would like to receive recycling
information:
Model number of TANDBERG product
•
Your company’s name
•
Contact name
•
Address
•
Telephone number
•
E-mail.
•
Digital User Guides
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD – which can be used with all TANDBERG products – in a
variety of languages. The environmental benefits of this are
significant. The CDs are recyclable and the savings on paper
are huge. A simple web -based search feature helps you directly
access the information you need. In addition, the TANDBERG
video systems now have an intuitive on-screen help function,
which provides a range of useful features and tips. The contents of the CD can still be printed locally, whenever needed.
D 13954.01
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7
Finding the Information You Need
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
The TANDBERG 1700MXP has been designed to provide
you with many years of safe, reliable operation.
Your approach to the 1700MXP documentation depends on
what you want to do and how much you already know.
This User Guide has been divided into several separate
sections. Each section provides different information.
Depending on your requirements and your familiarity with
the 1700MXP and video meeting systems as such, you
may find that you use some parts of this User Guide often
and others not at all.
Our objective with this manual has been to address
your goals and needs. Please let us know how well we
succeeded!
1700
What’s in this
User Guide?
Disclaimer & License Agreements
Disclaimer & License Agreements, Patent Information ...........4
Before you start using the system we recommend that
you take your time to read through this section of the
User Guide to get you up and going.
This section outlines how to connect the system and
the basic operating principles. Important video and
sound matters are also covered.
Getting Acquainted with the System
Preparing for Use
TANDBERG 1700 MXP
USER GUIDE
Viewing Angle Adjustment
Tilt the display
manually to get a
better viewing angle.
Connecting Headset
For more on the
use of headset and
microphone, see
Sound Matters.
Connecting CablesCamera Matters
Connect cables as shown.
DVI- I for PC
presentations
Audio / Line In
for PC sound
The mirror
to help you
locate the
connectors
is here.
There is a lid in the accessories box. Mount the lid as shown. The lid will be held in place
by magnets.
RS-232
(for adminstrator use)
Connect the
video system
to your LAN
CAUTION! Do not rest the system
on the camera or on the screen.
Use the mirror to locate the
connectors.
To let the PC and
the video system
share a single LAN
connection, connect
your PC to the LAN
through the video
system.
The Lens Cap is held in
place by a magnet.
Power
Turn the ring to focus
the camera. To see
yourself press the
Selfview key on the
Remote Control.
Selfview key
D 13954.01
JUNE 2006
Headset toggle
button
Headset out
Headset
microphone
Tilt the camera
manually to make it
point at you.
Some draw ing details may dif fer from actual s ystem.
13
Getting Acquainted with the System
Touch tones Snapshot
Presets
Waking Up the System
TANDBERG 1700 MXP
USER GUIDE
Waking Up the System
Wake up the system by picking up the remote control.
Even Incoming Calls Wake Up the System!
When the system is not in use, it is in standby mode and the
screen is black. An incoming call or pressing any key on the
remote control will also wake up the system. Restrictions ap ply when the Do not disturb function has been activated.
Remote Control Navigation Basics
Arrow keys. Navigate in the menu with the Arrow keys. The
orange selector on screen shows the selected item. Press
OK to select.
Cancel key. In the main menu, pressing Cancel will hide the
If the System Fails to Respond
Make sure that the system is connected to mains.
•
Make sure the Remote Control has working batteries.
•
menu. If the menu is hidden, bring it back
with OK. In other menus, pressing Cancel
takes you one step back. In an input field,
pressing Cancel will delete characters/num-
bers to the left.
Back/Cancel key. The icon corresponds
to the Cancel key on the remote.
The system will now produce the Welcome screen. The welcome screen
presents the menu and displays your main camera image in the
background (display main camera is the default setting).
The IP number and the system name are displayed in the upper
right corner. The IP Number is the dial-in number of the system.
The welcome screen provides you with system information:
• System Name
• Your IP Address or IP Number
• Indications of Missed Calls or Warnings, if applicable.
You may customize the text on the welcome screen. See Menu Settings for how to edit the welcome text.
The Remote Control Unit
Presentation key switches to a predefined pres-
Mic Off turns your microphone
on and off.
Press OK to show the menu
and select menu items.
Volume + and – adjusts the
volume.
Layout key toggles between full
screen and different display
layouts.
Press the Call key to place a call.
Presets Not used on 1700 MXP.
The Alphanumerical keypad
functions in the same manner
as a cellular phone.
Snapshot takes a snap-
shot, but only during a call.
entation source. If the Presentation key is held
down for 1 second then the Presentation video
sources menu will appear.
Arrow keys are used to navigate in the menus.
Use Zoom + and – to zoom the camera in and out.
Selfview displays your outgoing video. Press
again to turn off.
Cancel takes you back one step in the menu sys-
tem, i.e. to leave a menu undoing any changes.
Use Cancel to delete characters in an input field.
Press and hold the Cancel key for 1 second to
close the menu.
Use the End Call key to end the current call.
Pressing this key when not in a call will place the
system in Standby mode.
Use the Phone Book to store and recall video
contacts for easy placement of calls.
Press Touch tones when you are in a call and need to
dial extension numbers etc. Press the OK button to
exit Touch tones.
D 13954.01
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14
Getting Acquainted with the System
Operating Principles
Pick up the remote control to wake up the system or
press OK to display the main menu line.
Basic Menu Navigation Rules
The menu line will be displayed.
TANDBERG 1700 MXP
Use the horizontal Arrow keys to navigate in the menu line
and press OK to enter a submenu.
USER GUIDE
Use the Arrow keys to navigate in the submenu.
Note! Your administrator may have password
protected the Control Panel. However, this does not
change the principles of operation explained here.
Entering Alphanumeric Information
This little icon (abc) indicates that the system expects
alphanumeric text entry. Consequently, the (otherwise)
numerical keypad is set to alphanumeric mode. Press #
to switch between upper case (ABC) and lower case (abc)
letters. Press and hold # to switch between purely numerical
(123) and alphanumerical (abc/ABC) functionality.
More on this can be found in Numerical Keypad Features.
D 13954.01
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Once a topic has been selected, press OK to enter
that topic. Navigate as described above.
Editing a Setting Using Radio Buttons
Radio buttons, use Horizontal Arrow keys to select the
appropriate setting. Press OK to select a setting.
15
To go deeper into the menu structure, all menus with an
arrow appended allow you to enter a submenu by means
of the OK or Right Arrow key. Navigate as before.
There are Three Ways to Leave a Menu
Cancel. Select this icon to leave
menu undoing any changes.
Select this icon to Restore Default
Settings.
Save. Select this icon and press OK
to leave the menu putting changes
into effect.
Getting Acquainted with the System
Camera Adjustments
TANDBERG 1700 MXP
USER GUIDE
About Camera Adjustments
The focus of the camera is adjusted manually by rotating the ring as pointed out in
Preparing for Use.
The camera can be tilted manually as
explained on the same page.
This leaves us with the following
adjustments carried out through the menu
system:
Whitebalance
•
Brightness
•
Backlight Compensation
•
Adjusting the Camera
Press OK and navigate to the Camera Control icon.
Click OK and use the Arrow keys to navigate and adjust or select the settings available. Click OK when satisfied, navigate to any other
settings in need of adjustment and repeat the procedure. Exit the menu in the usual manner.
Click OK to enter the Picture Control options and navigate to the
Picture Control icon.
D 13954.01
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16
Getting Acquainted with the System
The icons Appearing on the Screen
TANDBERG 1700 MXP
USER GUIDE
About the Icons
To help you immediately realise the present
status of important actions, states, and
events taking place, there is a number of
icons appearing on the screen, whenever
applicable.
Some of these may be turned off, if you so
wish. This is done from the Control Panel >
Icons. Observe that the Control Panel set-
tings may have been password protected by
your system administrator.
Dual Video Stream
Dual video stream activated is indicated by
this icon:
Microphone Off
This indicator is shown when the microphone is turned off. Press the Mic off button
of the remote control to toggle between On
and Off.
Secure Conference, AES
This double padlock indicator is shown
when AES encryption (Secure Conference)
is active.
This indicator is shown when the volume
is turned off. Press Volume + to turn the
volume back on.
This padlock indicator is shown when DES
encryption (Secure Conference) is active.
Volume Off
Secure Conference, DES
Telephone
This indicator is shown when there also are telephone only participants in a multisite conference. Indications are given for 1, 2, 3 or more than 3 participants. Icons turn green when a
telephone par ticipant has the floor.
On Air
When you have the floor in a multisite conference this is indicated by the On Air icon.
Not Secure Conference
This open padlock indicator is shown during the initialization phase for AES or DES
encryption. During this period the call is
not secure.
Bad Network
This indicator appears if the system detects
network anomalies like packet loss, jitter
etc., during a call. Open the menu by pressing the OK/Menu button and select the
warnings icon too see details.
D 13954.01
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17
Getting Acquainted with the System
Touch tones Snapshot
Presets
Selfview
TANDBERG 1700 MXP
USER GUIDE
About Selfview
In this User Guide, the
term Selfview means
the outgoing image. In a
normal call using the main
camera, this is the image
of yourself. The Selfview
button toggles the images
between Far End, Selfview
and Dual Video Stream (if
applicable).
Navigation Tools
Using Selfview Outside a Call
Near end video
Pressing the Selfview key will switch between the near end
video and a black screen (or a logo if uploaded) on the main
monitor. How to upload a logo is described in Web Snapshot.
Black screen/logo
Using Selfview in a Point-to-Point Call
Using Selfview in a Point-to-Point Call with Dual Video Stream
Dual video stream
Near end video
Far end video
The Remote
Control keypanel
D 13954.01
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Near end videoFar end video
In a point to point call, press the Selfview key once to switch from
far end video to near end video to see a full screen picture of the
outgoing video. Press Selfview again to go back to normal.
In a point to point call with a dual video stream, the duo video is displayed
in the big picture. Press the Selfview button to tog gle to the Near End picture, then the Far End picture, and finally back to the Dual Video Stream.
18
Getting Acquainted with the System
Screen Layout
TANDBERG 1700 MXP
USER GUIDE
About Screen Layout
The layout of the screen can either be
shown as Picture In Picture (PIP) or Picture
Outside Picture (POP) when displaying more
than one video image. For widescreen monitors, POP is recommended. The behavior
of the Layout key depends on the Picture
Layout set ting in Control Panel > Screen
Settings.
Picture in Picture
When Picture Layout is set to PIP, the Layout
key makes it possible to see a second image
in a smaller view in one of the corners of the
screen. The second image will be placed on
top of the main image. You are free to choose
in which corner the second image is to be
displayed.
Picture -in-Picture
Using the Remote Control to Determine the Screen Layout
Picture outside Picture
When Picture Layout is set to POP, the Layout
key makes it possible to see up to three images
in a composition optimized for wide screens.
The second image can be displayed either as
a side-by-side the main image (1+1) or smaller
images next to the main image (1+2 and 1+3).
Press the Layout button once to get sideby-side view (1+1). Press again to get the
layouts 1+2 and 1+3, and finally go back
to full screen view. You can also go back to
full screen directly by pressing and holding
Layout for 1 second.
Picture -outside- Picture
Auto Layout
The system will automatically choose the
best layout for your call. You can, however,
always change layout manually with the
Layout key. Auto Layout applies when you
open or close a dual video stream, or add
or disconnect participants.
Auto Layout also includes automatic PIP.
That implies that PIP will be shown when
suitable, e.g. to display self view when you
move your near end camera. The automatic
PIP times out after a couple of seconds.
OFF means no automatic layout changes
during a call – you must manually control
the images with the Layout key. Auto Layout
is default ON. To turn Auto Layout OFF, go
to Control Panel > Screen Settings.
Note! Depending on the number of partici-
pants in your video meeting and whether you
use a dual video stream or not, some of the
locations of the screen layouts may be empty.
The actual positioning of each picture as you
press the Layout key, may vary from the above
examples.
D 13954.01
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Full screen
Side-by-Side (1+1)
1+21+3
19
Getting Acquainted with the System
Local PC Display
TANDBERG 1700 MXP
USER GUIDE
About Local PC Display
When using the screen as your PC screen,
we recommend that you set Local PC Dis-
play to ON – see Screen Settings in Control
Panel. This implies that you can display
your PC locally while having a video -conference, and you can keep on working without
having the Far End party viewing your PC
screen.
We also recommend to have the Auto
Layout setting set to ON (default) to get a
suitable layout when tog gling from Local
PC Display mode to standard conference
mode.
Use the Selfview key to toggle between
Local PC Display mode and standard vide oconference mode. An indicator tells you
that your PC image is displayed locally.
Example: You are using the system as a PC
and get an incoming call.
When the setting Use Screen as Local PC
monitor is ON, you will keep your PC image
displayed locally and the incoming call pops
up in a PIP or as smaller images in a 1+3
layout, depending on your system. You will
see Local PC displayed in the big picture
and Far End and/or Near End (yourself)
displayed in smaller pictures.
Press the Selfview key to switch to
standard conference mode. The Local PC
image is no longer displayed and Far End is
displayed in the big picture or full screen.
Press Selfview again to see Near End.
Pressing Selfview a third time will bring
back the Local PC display mode.
You are using the monitor
as a PC monitor.
Local PC display.
Near end video
Using the Display as Local PC Display
You accept an
incoming call.
Far end video
D 13954.01
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20
Getting Acquainted with the System
Sound Matters
TANDBERG 1700 MXP
USER GUIDE
Mic Off
To mute the microphone during a call, press the Mic Off but ton. An on-screen
indicator appears in the upper right corner when the microphone is OFF. In a
call, if audio is detected, the on-screen symbol will star t to flash. Pressing the
Mic Off button one more time will activate the microphone again.
Note! Mic Off will mute all microphone inputs, but it will not mute audio from
any AUX and VCR inputs.
When an incoming call is answered, the microphone may be in the of f state
because the Auto Answer setting is On+Mic Off, see Control Panel > Auto
Answer. The icon will flash once you star t speaking. Remember to turn on the
microphone before a meeting.
Mic Off key
This icon indicates
that the microphone
has been turned of f.
Adjusting the Volume
Press the Volume keys to
adjust the volume level.
An on-screen indicator will
show the current level.
When the volume bar changes
colour to yellow and red, the
sound is compressed to avoid distortion.
Loudspeakers or Headset?
Your system comes with built-in loudspeakers and microphones. In addition you may connect a headset, with or
without microphone, to the system. Once you connect a headset and/or a microphone to the system, this will be
detected automatically.
If you use…
Internal
loudspeaker
Internal
microphone
Headset
loudspeaker
Internal
microphone
Internal
loudspeaker
Internal
microphone
…and then connect…
the headset only
the microphone
of the headset
the microphone
of the headset only
…you will end up using
Headset
loudspeaker
Internal
microphone
Headset
loudspeaker
Headset
microphone
Internal
loudspeaker
Internal
microphone
Headset Recommendations
Standard 3.5mm jack for microphone input
•
Standard 3.5mm stereo jack for earphone output.
•
Earphone Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
•
Mic. Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
•
Earphone impedance: 16–500 W
•
Microphone sensitivity: –39 dBV/Pa ± 5 dB
•
Phantom voltage for microphone: 5 Vdc
•
Microphone load impedance: 2.2 k W
•
Most standard PC-headsets will work. The headset may have integrated volume con-
trol and/or a noise cancelling microphone without the risk of degrading the sound.
Level settings can be made by means of the Control Panel, see Level Settings.
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Using the Internal / Headset Switch
There are connectors for the headset and the headset-microphone
on the lef t side of the socket, when viewed from the front – see Fig.
The little switch is used to toggle between the system’s own
speakers/microphone and the headset’s.
If you connect headset only (no microphone) the toggling will be
•
between the systems’s loudspeakers and the headset’s.
If you connect headset and mic., the toggling will be between the system’s
•
speakers/microphone and the headset’s.
If you connect a microphone only (no headset), nothing will happen
•
when you press the switch.
21
Headset
toggle button
Headset
out
Headset
microphone
TouchtonesSnapshot
Presets
Touch tones Snapshot
Presets
Getting Acquainted with the System
Numerical Keypad Features
TANDBERG 1700 MXP
USER GUIDE
What Happens When You Press a Key on the Numerical Keypad?
That depends on the context. The following guidelines apply:
Pressing a Numerical key when outside a call will produce the Call menu.
•
Once positioned inside an entry field requiring alphanumeric entries, the
•
system automatically goes to ABC mode. Entering letters is similar to a
cellular phone – see right.
Once positioned inside an entry field requiring numerical entries, the sys-
•
tem automatically switches to 123 mode allowing numbers to be dialled
with the Numerical keys as usual.
Using the Number Key Settings
When Number Key Settings is set to Manual (Control Panel > Menu Settings) a
menu will be displayed once you press a numerical key inside a call.
Select Add another Call to add participants
•
Select Dial Extension Number to dial
•
touch tones
Select Use Presets to have the system
•
interpret the number as camera preset
addressing.
If you are a power user, you may not want this menu to appear. It may
therefore be set to your preferred setting in the Control Panel > Menu
Settings.
Obser ve that the Control Panel may have been password protected by your
adminstrator.
Touch Tones
To activate dialling touch tones during a call, press the Touch tones button. An
indicator will let you know that Touch tones are enabled. Finish with OK to exit
Touch tone mode.
Using the Numerical Keypad in Alphanumerical Mode
Whenever alphanumerical entries are expected by the system,
a small abc appears in the right lower corner of the entry field.
In this mode, entries from the Numerical keypad are automatically
interpreted as alphanumeric entries in the same way as on a cellular
phone.
Guidelines:
Press the key that corresponds to the required letter.
•
Press the key as many times as needed to access the
•
correct letter.
Change to lower or back to upper case let ters with the # a/A key,
•
and space with the 0 _ key.
To write numbers in a text input field, repeatedly press the
•
corresponding key a number of times until the digit appears.
Example: How do I write System 123 in the System Name
input field (in General in Administrator Settings)?
Do as follows:
Press the 7-key four times to get an S.
1.
Press the #-key once to switch between
2.
upper case and lower case letters.
Press the 9-key three times to get a y.
3.
Press the 7-key four times to get an s.
4.
Press the 8-key once to get a t.
5.
Press the 3-key twice to get an e.
6.
Press the 6-key once to get an m.
7.
Press the 0-key once to get space.
8.
Press the 1-key three times to get a 1.
9.
Press the 2-key four times to get a 2.
10.
Press the 3-key four times to get a 3.
11.
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22
Getting Acquainted with the System
Standby
TANDBERG 1700 MXP
USER GUIDE
About Standby
The system will automatically go to Standby
Mode when it is not in use. In Standby
Mode, the screen(s) will turn black. It is,
however, still possible to receive incoming
calls.
The StandbyMode of the system should be
enabled if the system is to be left idle.
Leaving Standby Mode
When the system is in Standby, pick up the
remote control, or press any of its keys to
activate the system again.
Press OK and navigate to the
Standby icon. Select Standby from
the menu and click OK.
Press OK/Menu and navigate to the
Standby icon. Select Standby from
the menu and click OK.
To Enable Immediate Standby Mode
Navigate to the Standby now icon
and click OK.
To Enable Delay Standby Mode for 1 Hour
Navigate to the Delay Standby for 1
hour icon and click OK.
The system will now enter Standby
Mode immediately.
The system will enter Standby Mode
in 1 hour from now.
Note! Standby is not activated by switch-
ing off the power to the monitor(s) (some
systems come with monitors that are not
possible to switch off.).
Tip! If the system is set for Use screen as Local
PC monitor, see Control Panel > Screen Set-
tings, the Standby mode will be disabled when
the codec detects a video signal from the
PC. When the PC video signal no longer is detected, the standby mode will be re-enabled.
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Press OK/Menu and navigate to the
Standby icon. Select Standby from
the menu and click OK.
To Enable Delay Standby Mode for 3 Hours
Navigate to the Delay Standby for 3
hours icon and click OK.
23
The system will enter Standby Mode
in 3 hours from now.
Call Handling
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
Your TANDBERG 1700 MXP can do point-to-point video and
telephone calls as well as video conferences with up to 4
video calls and 3 telephone calls (this is called MultiSite).
This section of the User Guide outlines the call handling
procedures and features.
Please observe that some topics covered apply to point-topoint call handling only, while others apply to MultiSite call
handling only. In addition some apply to both situations.
These are all covered in this section.
Call Handling
Access Codes
TANDBERG 1700 MXP
USER GUIDE
About Access Codes
Your TANDBERG system may, or may not,
be set up to require Access Codes to be
typed in before a call can be made.
Access Codes are used for t wo things;
call restrictions and billing opportunities.
Call restrictions may be applied by install-
ing a file of valid access codes that must
be entered to permit calls to be made.
This installation is typically made from
TMS (TANDBERG Management Suite
– available separately).
Billing opportunities. Assume that an ac-
cess code is needed whenever you make
a call. Your company may have different
access codes for the dif ferent clients of
your company.
Then, the access code used may be
picked up by TMS to generate statistics
on who is calling whom, when, and for
how long time.
This information may later form the
basis for billing clients or departments.
Obser ve that in this case there will be
no strict need for installing an Access
Code file on your system – TMS will still
have access to the codes you have assigned to the calls. In this case any code
entered will be considered valid.
Of course, the two may be combined to
form a billing system with call restrictions.
This will then become a system that acts
as forced billing.
Access Codes can be up to 16 characters
long.
The Access Codes feature is activated in
theSecurity Settings menu of the Con trol Panel. The activation/deactivation of
the feature may be password protected
by your System Administrator. If in doubt,
consult your System Administrator.
Prepare to make a call
– by dialling manually
– by using the phone book
Making Calls when Prompted for an Access Code
When prompted for an Access Code,
enter the code using the Numerical
keypad, which now will be set to ABC
mode automatically.
Proceed with your calling as
described throughout this section of
the User Guide.
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25
Call Handling
Making Point-to-Point Video & Telephone Calls Manually
Making Video Calls Manually
TANDBERG 1700 MXP
USER GUIDE
Select Make a Call from the menu,
or, press the green Call key on the remote control.
The TANDBERG system can make both Video calls and
Telephone calls. Telephone calls over IP may require
additional hardware and infrastructure. If in doubt contact
your administrator or your TANDBERG representative.
Do one of three things:
• Place the call by pressing OK so that the Place Call icon is selected and press OK once again
• Use the Arrow keys on the remote control to select the Place Call icon and press OK
• Press the green Call key on the remote control.
Make sure Video Call is selected (as shown here). If not,
see below for details.
Making Telephone Calls Manually
Do as described above for a video call, but make sure
Telephone Call is selected.
Enter the dial number manually using the Numerical
Keypad.
When dialling manually, obser ve the guidelines given in
Numerical Keypad Features. Use * as separator in IP
addresses. If a system is registered on a gatekeeper or
border controller with DNS support, there are several
ways to call into the system:
<IP address>
•
•
<E.164>
•
<H.323 ID>
<H.323 ID>@<domain>
•
<E.164>@<domain>
•
See H.323 Settings for details
Choosing Between Video and Telephone Call
Use the Arrow keys, navigate
to the Call Type icon, and click
OK. Select the type of call and
click OK to exit the submenu.
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26
Call Handling
Making Point-to-Point Calls Using the Phone Book
TANDBERG 1700 MXP
USER GUIDE
About the Phone Book
Using the Phone Book is time saving and prevents you from
inadvertently calling the wrong number. The contacts are
sorted alphabetically. The contact names are displayed in
the list and the telephone or video numbers of the selected
contact will be displayed at the bottom line.
Select Make a Call from the menu,
or, press the green Call key on the remote control.
When selecting Phone Book the Phone Book opens showing
the folders Placed Calls,Missed Calls, Received Calls and My
Contacts. Global Contacts (if applicable), will be listed below
these folders. See also Phone Book Features.
Making Calls Using the Phone Book
Use the Cursor keys to navigate to the Phone Book icon
and press OK on the remote control, or just press the
Phone Book button on the remote control.
System Asks for Access Code?
See Access Codes for details!
Use the Cursorkeys to navigate in the list.
Any entry with an arrow appended is expandable using the Arrow
keys. Navigate in the expanded list using the Arrow keys as
usual. You may key in letters to navigate in the list – see also
Phone Book Features for details on the use of the Phone Book.
Once you have located whom to call select the
corresponding entr y by means of the Arrowkeys.
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Indicates
selected
entry.
Press the green CallNow key (
control,
or...
press the Left Arrow
key to select the
Call Now icon,
followed by OK
or...
just hit the OK key
whilst the entry
is selected.
27
) on the remote
The name of the selected entry will now appear on the
screen. Call settings will be set as specified with this
particular entry.
Wait for the call to connect.
The call will be a video or a telephone call depending
on the set tings for the entry selected.
Call Handling
Making Calls with Two Parties at the Same Time (Non-MultiSite Systems Only)
TANDBERG 1700 MXP
USER GUIDE
About this Feature
Non-MultiSite equipped
systems may call another
party when already in a
call. Thus you may have
two calls running at the
same time. Note that the
two par ties will not be
able to communicate with
each other. The feature
requires H.323 or SIP to
work.
When you make an
additional call, the
party called first will be
temporarily suspended.
The message “Please
wait” will appear on
the screen of the part y
suspended.
You may switch between
the two parties you have
called by navigating to the
lowermost line in the main
menu as shown in the
Figs. to the right.
Calling Two Parties Simultaneously
Assuming you already are in an H.323 or a SIP call, press the Call
button on the remote control. Select Add another Call from the menu.
The call currently active will be temporarily Suspended, which can be
seen from the lowermost line of the screen.
To switch between the t wo par ties, use the Suspended menu line at
the bottom of the screen. This line contains the number of the party
currently Suspended.
Call the second party manually or by means of the phone book in the
usual manner. Observe that this must also be an H.323 or a SIP call.
To end any or both of the calls, click the End Call button on the remote
control. You will have the option of navigating to any of the numbers
called to terminate that call or to press the End Call again to terminate
both calls simultaneously.
The features described
here applies to systems
without the optional MultiSite feature installed.
Note! The presence of
MultiSite will disable
these features.
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28
Call Handling
Transfer of a SIP Call (Non-MultiSite Systems Only)
TANDBERG 1700 MXP
USER GUIDE
About Transfer
During a call you may transfer the other
party to a third party and disconnect yourself from the call.
Call Transfer comes in two flavours; Con -
sultative and Unattended Transfer.
Consultative transfer takes place when
you have called two parties at the same
time (as discussed on the previous page)
and decide that you want to connect the
two, while at the same time disconnecting
yourself.
Unattended transfer takes place when you
transfer a call to someone else without
already being in a video call with that party.
Call Transfer applies to SIP calls only!
Call two parties at the same time as outlined on the previous
page. Both calls must be of SIP type.
Call two parties at the same time as outlined on the previous
page. Both calls must be of SIP type.
Consultative Transfer
To connect the two parties together, thereby disconnecting yourself,
click OK to display the Calll menu (which now will have a slightly
different look), navigate down to the Transfer Call icon, and click OK.
Unattended Transfer
To connect the two parties together, navigate down to the Transfer
Call icon and click OK. The two will be connected and you will be
disconnected.
The features described here applies to systems without the optional MultiSite feature
installed.
Note! The presence of MultiSite will disable
these features.
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29
Call Handling
MultiSite Conferences – Adding Calls
TANDBERG 1700 MXP
USER GUIDE
About MultiSite
Conferences
Conference systems with
built-in MultiSite can handle up to 4 IP video calls
and 3 IP telephone calls
simultaneously.
You may set up a video
meeting with many participants in advance and/or
you may add participants
during a conference. This is
called to Add Another Call.
Observe that Add Another
Call is an optional feature,
which your system may, or
may not, be equipped with.
Systems without this option
will have no Add Another
Call icon in the menus.
Note! In this video system
all communication is IP
based. To include 3G
cellular phones and/or
ISDN connections, access
to additional functionality
and hardware is required.
Consult your administrator
or your TANDBERG representative for details.
Select Make a Call from the menu, and dial a number manually or use
the Phone Book to select a conference par ticipant. More on this can be
found on the preceding pages.
As an alternative you may select a predefined MultiSite Phone Book
entry – see New MultiSite Contact in this section of the User Guide for
details.
Press OK on the remote control.
Close (menu)
Streaming
Add Another Call
Make a Call
Enter the number manually or use the Phone Book to select the
additional par ticipant. Press OK to call that party.
Adding Calls
To add another participant to the conference, start by selecting the Add
Another Call icon and press OK. The menu will now look like this:
Repeat until all par ticipants have been called and successfully
connected. A maximum of 4 video calls and 3 telephone calls can be
connected simultaneously.
Tip! MultiSite is an optional
feature of this system.
The MultiSite feature is,
however, available as retrofit to your system.
Consult your administrator
or your TANDBERG representative for details.
D 13954.01
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Select this icon and click OK
to open the Phone Book.
Tip! You may use the Add Another Call icon to specify everyone to be called
before you actually call them.
30
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