TANDBERG 1700 MXP User Manual

1700
MXP
Highly integrated stand- alone
executive video system
Integrated 20 LCD wide screen
Integrated High Denition camera
Simple user inter face
Optional MultiSite capabilities
Optional presentation and
dual video stream capabilities
Standards-based embedded
encryption (AES & DES)
Protection against network interruptions
with automatic Downspeeding and IPLR
Software version F5
D13954.01
JUNE 2006
Trademarks and Copyright
We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and tradenames are the property of their respective holders and are hereby acknowledged.
COPYRIGHT © 2006, TANDBERG
Philip Pedersens vei 22 1366 Lysaker, Norway Tel: +47 67 125 125 Fax: +47 67 125 234 e-mail: tandberg@tandberg.net

Disclaimer & License Agreements

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG.
TANDBERG reserves the right to amend any of the information given in this document in order to take account of new developments.
Every effort has been made to supply complete and accurate information, however, TANDBERG assumes no responsibility or liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

Disclaimer & License Agreements, Patent Information

TANDBERG 1700MXP
USER GUIDE

Disclaimer

The information in this document is furnished for informational pur­poses only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG.
TANDBERG reserves the right to amend any of the information given in this document in order to take account of new develop ­ments.
Every effor t has been made to supply complete and accurate infor­mation, however, TANDBERG assumes no responsibility or liabilit y for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.

License Agreements

All rights reserved. This document contains information that is proprietar y to TANDBERG. No part of this publication may be repro ­duced, stored in a retrieval system, or transmit ted, in any form, or by any means, electronically, mechanically, by photocopying, or oth ­erwise, without the prior ritten permission of TANDBERG. Nationally and internationally recognized trademarks and tr ade names are the property of their respective holders and are hereby acknowledged.
Copyright notices for third -part y software on the TANDBERG MXP systems are listed below:
Full copies of the licenses and warr anty statements are located
on the product CD in the the license_f iles director y.
The non -commercial third par ty code is distributed in binary
form under the terms of non- copyleft style open source licenses such as BSD, Artistic, or MIT/X Consortium.
The product also contains some binar y code distributed in
binar y form under the terms of the GNU public license with an exemption which allows static links to non-copylef t commercial code.
In accordance with section (3) of the GNU General Public
License, copies of such code will be provided upon request by contacting TANDBERG. Please contact us by using the Online Support section at www.tandberg.net or the “contact us” sec­tion of this manual. Please provide USD 10.00 for media and shipping.

Agfa

Contains iType™ from Monot ype Imaging Corporation.

CMU-SNMP

Copyright © 198 8, 1989, 1991, 1992 by Car negie Mellon Univer­sity All Rights Reserved
CMU-SNM P is distributed under the terms of the CMU SNMP license which is an open source license similar to a BSD or X Consor tium License.

Dropbear - an SSH2 server

Copyright © 2002,2003 Matt Johnston All rights reserved.
The Dropbear SSH2 ser ver is distributed under the terms of the Dropbear License which is a MIT/X Consortium style open source license.

eCos

eCos, the Embedded Configurable Operating System.
Portions of eCos code are distributed under several BSD style licenses. Other por tions of eCos code are distributed under the terms of the GNU General Public License with a non- copyleft excep ­tion which allows staic links to non -copyleft programs. Portions of the code are distributed under the terms of various BSD style licenses.
Copyright © 1998, 1999, 2000, 2001, 20 02, 2003 Red Hat, Inc.
Copyright © 2002, 2003 John Dallaway
Copyright © 2002, 2003 Nick Gar nett
Copyright © 2002, 2003 Jonathan Larmour
Copyright © 2002, 2003 Andrew Lunn
Copyright © 2002, 2003 Gary Thomas
Copyright 9 2002, 2003 Bart Veer
Copyright © 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
Copyright © UNIX System Laboratories, Inc.
All or some portions of this file are derived from material licensed to the Universit y of California by American Telephone and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System Laboratories, Inc.
Copyright © 1995, 1996, 1997, and 1998 WIDE Project. All rights reserved.
Copyright © 2000 Brian Somers <brian@Awfulhak.org>
Copyright © 1998 The NetBSD Foundation, Inc. All rights reserved.
Copyright © 1997 Niklas Hallqvist. All rights reserved.
Copyright © 198 8 Stephen Deering.
Copyright © 1992, 1993 The Regents of the Universit y of
California. All rights reser ved.
This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.

ExPat XML Parser

Copyright © 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Coop er
Copyright © 2001, 2002, 2003, 2004, 2005, 2006 Expat main­tainers.
The Ex Pat XML parser is distributed under the terms of the ExPat License which is a MIT/X Consor tium style open source license
ICU
ICU License - ICU 1.8.1 Copy right © 1995-2003 International Busi­ness Machines Corporation and others. All rights reserved.
ICU is distributed under the terms of the ICU license which is a MIT/X Consor tium style license.

OpenSSL

Copyright © 1998-2004 The OpenSSL Project. All rights reser ved.
This product includes software develop ed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org /)”
Copyright © 1995-1998 Eric Young (eay @cr yptsoft.com) * All rights reser ved.
OpenSSL is distributed under the terms of the OpenSSL and SS ­Leay licenses which are both BSD st yle open source licenses.

snprintf

Copyright © 1999, Mark Martinec. All rights reser ved
Snprintf is distributed under the terms of the snprintf license which is a Frontier Artistic style open source license.
xSupplicant (wpa_supplicant) 802.1x
Copyright © 2002-2005, Jouni Malinen jkmaline@cc.hut.fi
xSupplicant is distributed under the terms of the xSupplicant license which is a BSD style open source license.

Patent Information

TANDBERG technology described in this manual is protected by one or more of the following U.S. Patent Nos. 5,584,077 - 5,838,664 ­5,600,646 - 7,010,119 - 7,034,860 and other patents are pending in the United States and/or other countries.
D 13954.01 JUNE 2006
4

Operator Safety / Environmental Issues

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
For your own protection, please read the overleaf safety instructions completely, before operating the equipment and keep this manual for future reference. The information in this summar y is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.

Safety Instructions

TANDBERG 1700MXP
USER GUIDE
For your protection please read these safety instructions completely before you connect the equipment to the power source. Carefully obser ve all warnings, precautions and instruc­tions both on the apparatus and in these operating instructions.
Retain this manual for future reference.

Water and Moisture

Do not operate the apparatus under or
near water – for example near a bathtub, kitchen sink, or laundry tub, in a wet base­ment, near a swimming pool or in other areas with high humidity.
Never install jacks for communication
cables in wet locations unless the jack is specif ically designed for wet locations.
Do not touch the product with wet hands.

Cleaning

Unplug the apparatus from communication
lines, mains power- outlet or any power source before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the ap­paratus.
Unplug the apparatus from communication
lines before cleaning or polishing. Do not use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water for cleaning the exterior of the ap­paratus.

Ventilation

Do not block any of the ventilation open-
ings of the apparatus. Never cover the slots and openings with a cloth or other material. Never install the apparatus near heat sources such as radiators, heat regis­ters, stoves, or other apparatus (including amplifiers) that produce heat.
Do not place the product in direct sunlight
or close to a surface directly heated by the sun.

Lightning

Never use this apparatus, or connect/discon­nect communication cables or power cables during lightning storms.

Dust

Do not operate the apparatus in areas with high concentration of dust

Vibration

Do not operate the apparatus in areas with vibration or place it on an unstable surface.

Power Connection and Hazardous Voltage

The product may have hazardous voltage
inside. Never attempt to open this product, or any peripherals connected to the prod­uct, where this action requires a tool.
This product should always be powered
from an earthed power outlet.
Never connect attached power supply cord
to other products.
In case any parts of the product has visual
damage never attempt to connect mains power, or any other power source, before consulting ser vice personnel
The plug connecting the power cord to the
product/power supply serves as the main disconnect device for this equipment. The power cord must always be easily acces­sible.
Route the power cord so as to avoid it be-
ing walked on or pinched by items placed upon or against it. Pay particular attention to the plugs, receptacles and the point where the cord exits from the apparatus.
Do not tug the power cord.
If the provided plug does not fit into your
outlet, consult an electrician.
Never install cables, or any peripherals,
without first unplug ging the device from it's power source.
Always use the power supply (AC–DC adap -
tor) provided with this product.
Replace only with power supply (AC–DC
adaptor) specified by TANDBERG.
Never connect attached power supply
(AC–DC adaptor) to other products.

Servicing

Do not attempt to service the apparatus
yourself as opening or removing covers may expose you to dangerous voltages or other hazards, and will void the warranty. Refer all servicing to qualified service personnel.
Unplug the apparatus from its power
source and refer servicing to qualified personnel under the following conditions:
If the power cord or plug is damaged or
frayed.
If liquid has been spilled into the
apparatus.
If objects have fallen into the apparatus.
If the apparatus has been exposed to
rain or moisture
If the apparatus has been subjected to
excessive shock by being dropped.
If the cabinet has been damaged.
If the apparatus seems to be
overheated.
If the apparatus emits smoke or
abnormal odor.
If the apparatus fails to operate
in accordance with the operating instructions.

Accessories

Use only accessories specified by the manufacturer, or sold with the apparatus.

Communication Lines

Do not use communication equipment to repor t a gas leak in the vicinity of the leak.
D 13954.01 JUNE 2006
6

Environmental Issues

TANDBERG 1700MXP
USER GUIDE
Thank you for buying a product which contributes to a reduc­tion in pollution, and thereby helps save the environment. Our products reduce the need for travel and transport and thereby reduce pollution. Our products have either none or few consum­able par ts (chemicals, toner, gas, paper). Our products are low energ y consuming products.

TANDBERG’s Environmental Policy

Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmen­tal legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energ y consumption, CO2
emissions, and traffic congestion Provide products and services that improve quality of life for
our customers Produce products that can be recycled or disposed of safely
at the end of product life Comply with all relevant environmental legislation.

European Environmental Directives

As a manufacturer of electrical and electronic equipment TAND­BERG is responsible for compliance with the requirements in the European Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The primary aim of the WEEE Directive and RoHS Directive is to reduce the impact of disposal of electrical and electronic equipment at end -of-life. The WEEE Directive aims to reduce the amount of WEEE sent for disposal to landfill or incineration by requiring producers to arrange for collection and recycling. The RoHS Directive bans the use of cer tain heavy metals and brominated flame retardants to reduce the environmental impact of WEEE which is landfilled or incinerated.
TANDBERG has implemented necessary process changes to comply with the European RoHS Directive (2002/95/EC) and the European WEEE Directive (2002/96/EC).

Waste Handling

In order to avoid the dissemination of hazardous substances in our environment and to diminish the pressure on natural resources, we encourage you to use the appropriate take- back systems in your area. Those systems will reuse or recycle most of the materials of your end of life equipment in a sound way.
TANDBERG products put on the market after August 2005 are marked with a crossed-out wheelie bin sym­bol that invites you to use those take-back systems.
Please contact your local supplier, the regional waste administration or http://www.tandberg.net if you need more information on the collection and recycling system in your area.

Information for Recyclers

As part of compliance with the European WEEE Directive, TAND ­BERG provides recycling information on request for all types of new equipment put on the market in Europe after August 13th
2005.
Please contact TANDBERG and provide the following details for the product for which you would like to receive recycling information:
Model number of TANDBERG product
Your company’s name
Contact name
Address
Telephone number
E-mail.

Digital User Guides

TANDBERG is pleased to announce that we have replaced the printed versions of our User Guides with a digital CD version. Instead of a range of different user manuals, there is now one CD – which can be used with all TANDBERG products – in a variety of languages. The environmental benefits of this are significant. The CDs are recyclable and the savings on paper are huge. A simple web -based search feature helps you directly access the information you need. In addition, the TANDBERG video systems now have an intuitive on-screen help function, which provides a range of useful features and tips. The con­tents of the CD can still be printed locally, whenever needed.
D 13954.01 JUNE 2006
7
Finding the Information You Need
We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
Thank you for choosing TANDBERG!
The TANDBERG 1700MXP has been designed to provide you with many years of safe, reliable operation.
Your approach to the 1700MXP documentation depends on what you want to do and how much you already know.
This User Guide has been divided into several separate sections. Each section provides different information.
Depending on your requirements and your familiarity with the 1700MXP and video meeting systems as such, you may find that you use some parts of this User Guide often and others not at all.
Our objective with this manual has been to address your goals and needs. Please let us know how well we succeeded!
1700
What’s in this
User Guide?
Disclaimer & License Agreements
Disclaimer & License Agreements, Patent Information ...........4
Disclaimer ....................................................................4
License Agreements ...................................................... 4
Agfa ............................................................................4
CMU-SNMP .................................................................. 4
Dropbear - an SSH2 server ........................................... 4
eCos ............................................................................ 4
ExPat XML Parser ......................................................... 4
ICU .............................................................................. 4
OpenSSL ......................................................................4
snprintf ........................................................................ 4
Patent Information ........................................................ 4
Operator Safety / Environmental Issues
Safety Instructions ........................................................................... 6
Water and Moisture .......................................................6
Cleaning ....................................................................... 6
Ventilation ....................................................................6
Lightning ....................................................................... 6
Dust ............................................................................. 6
Vibration ....................................................................... 6
Power Connection and Hazardous Voltage ...................... 6
Servicing ...................................................................... 6
Accessories .................................................................. 6
Communication Lines ....................................................6
Environmental Issues ......................................................................7
TANDBERG’s Environmental Policy ................................. 7
European Environmental Directives ................................ 7
Waste Handling ............................................................ 7
Information for Recyclers ............................................... 7
Digital User Guides ...................................................... 7
Getting Acquainted with the System
Preparing for Use .......................................................................... 13
Viewing Angle Adjustment ............................................ 13
Connecting Headset ....................................................13
Connecting Cables ......................................................13
Camera Matters .......................................................... 13
Waking Up the System ..................................................................14
Waking Up the System ................................................. 14
Even Incoming Calls Wake Up the System .................... 14
Remote Control Navigation Basics ...............................14
If the System Fails to Respond .................................... 14
The Remote Control Unit .............................................. 14
Operating Principles ..................................................................... 15
Basic Menu Navigation Rules ....................................... 15
Entering Alphanumeric Information ............................... 15
Editing a Setting Using Radio Buttons ..........................15
There are Three Ways to Leave a Menu ........................ 15
Camera Adjustments.....................................................................16
About Camera Adjustments ......................................... 16
Adjusting the Camera ..................................................16
The icons Appearing on the Screen ............................................17
About the Icons ........................................................... 17
Dual Video Stream ...................................................... 17
Microphone Off ........................................................... 17
Secure Conference, AES .............................................. 17
Telephone ................................................................... 17
Volume Of f .................................................................. 17
Secure Conference, DES ............................................. 17
On Air ........................................................................ 17
Not Secure Conference ............................................... 17
Bad Network ............................................................... 17
Selfview .......................................................................................... 18
About Selfview ............................................................ 18
Navigation Tools .......................................................... 18
Using Selfview Outside a Call ...................................... 18
Using Selfview in a Point-to- Point Call ........................... 18
Using Selfview with Dual Video Stream ........................ 18
Screen Layout ................................................................................ 19
About Screen Layout ................................................... 19
Using the Remote Control to Determine
the Screen Layout ....................................................... 19
Picture in Picture ......................................................... 19
Picture outside Picture ................................................19
Auto Layout ................................................................. 19
Local PC Display............................................................................ 20
About Local PC Display ................................................ 20
Using the Display as Local PC Display .......................... 20
Sound Matters ............................................................................... 21
Mic Off .......................................................................21
Adjusting the Volume ................................................... 21
Headset Recommendations ......................................... 21
Loudspeakers or Headset? .......................................... 21
Using the Internal/Headset Switch ............................... 21
Numerical Keypad Features ........................................................ 22
What Happens When You Press a Key
on the Numerical Keypad? .......................................... 22
Using the Number Key Settings .................................... 22
Touch Tones ................................................................22
Using the Numerical Keypad in Alphanumerical Mode ... 22
Standby ........................................................................................... 23
About Standby ............................................................23
Leaving Standby Mode ................................................23
To Enable Immediate Standby Mode ............................ 23
To Enable Delay Standby Mode for 1 Hour .................... 23
To Enable Delay Standby Mode for 3 Hours .................. 23
D 13954.01 JUNE 2006
9
Call Handling
Access Codes ................................................................................. 25
About Access Codes ................................................... 25
Making Calls when Prompted for an Access Code ......... 25
Making Point-to-Point Video & Telephone Calls Manually ..... 26
Making Video Calls Manually ....................................... 26
Making Telephone Calls Manually ................................ 26
Choosing Between Video and Telephone Call ................ 26
Making Point-to-Point Calls Using the Phone Book .................27
About the Phone Book ................................................. 27
Making Calls Using the Phone Book .............................27
System Asks for Access Code? ................................... 27
Making Calls with Two Parties at the Same Time .................. 28
About this Feature ....................................................... 28
Calling Two Par ties Simultaneously .............................. 28
Transfer of a SIP Call ................................................................... 29
About Transfer ............................................................ 29
Consultative Transfer .................................................. 29
Unattended Transfer .................................................... 29
MultiSite Conferences – Adding Calls ...................................... 30
About MultiSite Conferences ....................................... 30
Adding Calls ................................................................ 30
Altering the Call Settings ..............................................................31
About Call Settings ..................................................... 31
To Alter the Call Settings ............................................. 31
Streaming ....................................................................................... 32
About Streaming .........................................................32
To View the Streaming ................................................ 32
Streaming Settings ..................................................... 32
Allow Remote Star t .................................................... 32
Announcements .........................................................32
Utilizing Streaming ......................................................32
Password ................................................................... 32
Video Rate ................................................................. 32
Address ..................................................................... 32
Address Port .............................................................. 32
TTL/Router Hops ........................................................ 32
Streaming Source ...................................................... 32
Answering an Incoming Call ........................................................ 33
About Incoming Calls and Privacy ................................. 33
Want to Change the Video Aler t Audio Signal? ..............33
Incoming Calls will Produce the Below Menu ................. 33
To Accept an Incoming Call ..........................................33
To Reject an Incoming Call ........................................... 33
Using Do Not Disturb ................................................... 33
Ending an Ongoing Call ................................................................ 34
Ending a Point-to -Point Call ..........................................34
Ending a MultiSite Call ................................................ 34
Basic Phone Book Features ........................................................ 35
Accessing the Phone Book .......................................... 35
Accessing the alphanumeric characters .......................35
The Call Log – Placed, Missed & Received Calls ........... 35
Call Log Options .......................................................... 35
Searching in the Phone Book ..................................................... 36
About Searching in the Phone Book ............................. 36
Searching in the Phone Book .......................................36
Adding New Contacts to the Phone Book ..................................37
Adding a New Contact Manually ...................................37
Adding a New Contact Directly from the Call Log ........... 37
Editing Entries in the Phone Book .............................................. 38
Editing a Contact in My Contacts .................................38
Deleting a Contact in My Contacts ...............................38
Creating Multisite Contacts in the Phone Book ....................... 39
About Multisite Contacts .............................................39
Bandwidth for a MultiSite Contact Call ......................... 39
Defining a New MultiSite Contact ................................. 39
Editing Multisite Contacts in the Phone Book.......................... 40
Viewing the Par ticipants in a MultiSite Contact ............. 40
Editing the Par ticipants in a MultiSite Contact ..............40
Deleting a MultiSite Contact in My Contacts .................40
Video Meeting Features
Features Overview......................................................................... 42
Screen Layout ............................................................. 42
Far End Camera Control ............................................... 42
Snapshots .................................................................. 42
Presentations ............................................................. 42
Presets ....................................................................... 42
Text Chat ....................................................................42
Dual Video Stream ...................................................... 42
Accessing Far End Video Sources ................................ 42
Streaming ................................................................... 42
Far End Camera Control – Pan, Tilt and Zoom ......................... 43
About Far End Camera Control ..................................... 43
Panning, Tilting, and Zooming the Far End Camera ........ 43
Far End Camera Control – Using Far End Camera Presets .... 44
About Camera Presets................................................. 44
Using the Far End Preset .............................................44
Presentation .................................................................................. 45
About Presentation...................................................... 45
Running a Presentation ............................................... 45
Dual Video Stream ........................................................................ 46
About Dual Video Stream .............................................46
Dual Stream and Bandwidth ........................................ 46
No Dual Video Stream? ...............................................46
Running a Presentation Using Dual Video Stream .........46
Snapshots .......................................................................................47
About Snapshots ........................................................ 47
Taking a Snapshot Using the Remote Control ............... 47
Taking a Snapshot Using the Menu .............................. 47
Displaying a Snapshot ................................................. 47
Gaining Access to the Far End Video Sources ......................... 48
About Far End Video Sources ....................................... 48
Far End Video Options ................................................. 48
Accessing the Far End Video Sources ........................... 48
Text Chat ......................................................................................... 49
About Text Chatting .....................................................49
Chatting with the Other Par ty ....................................... 49
MultiSite Features
Video Meetings with Several Participants – an Overview .......51
About MCU and MultiSite ............................................. 51
Who Becomes the Host? .............................................51
Request, Release, and Assign Floor ............................. 51
Terminal Names ..........................................................51
Split Screen and Voice Switching ................................. 51
Layout ........................................................................ 51
Request and Release Floor ......................................................... 52
About Requesting and Releasing Floor ......................... 52
Requesting and Releasing F loor ................................... 52
Automatic Full Screen When Requesting Floor ..............52
Assign Floor ................................................................................... 53
About Assigning Floor .................................................. 53
Assigning Floor ........................................................... 53
Automatic Full Screen When Requesting Floor ..............53
Terminal Names ............................................................................ 54
About Terminal Names ................................................54
Displaying Terminal Names .......................................... 54
Layout ............................................................................................. 55
About L ayout ............................................................... 55
Setting Display Layout ................................................. 55
The Layout Options Available ....................................... 55
Control Panel
The Remote Control .......................................................................57
An Overview of the Control Panel............................................... 58
Control Panel Options .................................................. 58
An Overview of the Control Panel Settings ............................... 59
Password Protection of the Control Panel Settings ................ 60
Password Protection .................................................... 60
Clear an Existing Password .......................................... 60
Set a Password ...........................................................60
Gain Access to a Password Protected Control Panel
Settings Menu ............................................................ 60
General Settings – an Overview...................................................61
Language ........................................................................................ 62
D 13954.01 JUNE 2006
10
System Name Settings ................................................................ 63
Autoanswer .................................................................................... 64
Phone Book Settings .................................................................... 65
External Services .......................................................................... 66
Permissions ................................................................................... 67
Access Codes ................................................................................. 68
About Access Code Applications ..................................68
Defining and Uploading Access Codes ......................... 68
Access Codes Activated – How It Looks ....................... 68
Screen Settings ............................................................................. 69
Software Options ...........................................................................70
Date and Time Settings ................................................................71
Menu Settings.................................................................................72
Kiosk Mode Settings .....................................................................73
Kiosk Mode ................................................................ 73
Startup Setting s .............................................................................74
Icons .................................................................................................75
Presentation Settings – an Overview ..........................................76
Presentation Start / H239 Enabling .......................................... 77
Call Video Source ...........................................................................78
Presentation Source ......................................................................79
Snapshot Source ........................................................................... 80
Auto- Display Snapshot ................................................................. 81
PIP Placing ..................................................................................... 82
VNC Settings .................................................................................. 83
PC SoftPresenter and VNC .......................................................... 84
About PC SoftPresenter ............................................... 84
Configuring the VNC Server Software ...........................84
Showing PC Contents –
Using the PC Soft Presenter & VNC ..............................84
Call Quality Settings – an Overview ........................................... 85
Video Algorithm ............................................................................. 86
Audio Algorithm ............................................................................ 87
AAC-LD 128 kbps (Stereo Audio) ............................................... 88
Natural Video ................................................................................. 89
Maximum Upstream Rate (kbps) ............................................... 90
Video Quality .................................................................................. 91
About Intelligent Video Management (IVM) on TANDBERG
Systems .......................................................................................... 92
Intelligent Video Management (IVM) .............................92
Motion .......................................................................92
Sharpness .................................................................. 92
IVM Resolution ............................................................ 92
Native Resolutions ......................................................92
Default Call Settings – an Overview........................................... 93
Default Video Call Settings ......................................................... 94
Default Net Settings ..................................................................... 95
Default Bandwidth Settings ........................................................ 96
Audio Settings – an Overview ......................................................97
Level Settings ................................................................................ 98
Headset Output Levels (from System) ..........................98
Headset Input Levels (to System) ................................. 98
Headset input .............................................................98
Headset Output .......................................................... 98
Alert Tones & Volumes ................................................................. 99
Graphical View of Settings ........................................................100
Video Settings – an Overview.................................................... 101
MCU Status Line .......................................................................... 102
Floor to Full Screen ..................................................................... 103
Web Snapshot .............................................................................104
MultiSite Picture Mode............................................................... 105
Video Name.................................................................................. 106
Security Settings – an Overview ............................................... 107
Encryption ....................................................................................108
Network Settings – an Overview............................................... 109
IP Settings (I) ...............................................................................110
IP Settings (II) ..............................................................................111
H.323 Settings (I) ........................................................................ 112
H.323 Settings (II) – Gatekeeper Settings .............................. 113
H.323 Settings (III) – CallManager Settings ...........................114
H.323 Settings (IV) – Advanced NAT Settings ........................ 115
About Network Address Translation (NAT) ..................115
SIP Settings (I) ............................................................................. 116
SIP Settings (II) ............................................................................ 117
Current RFC’s and Drafts suppor ted: .......................... 117
Wireless LAN Settings ................................................................118
SNMP Settings ............................................................................. 119
IP Services ...................................................................................120
Quality of Service (I) – QoS Type ..............................................121
Quality of Service (II) – IP Presedence Video ......................... 122
Quality of Service (III) – IP Presedence Telephony ................ 123
Quality of Service (IV) – Diffserv Video ................................... 124
Quality of Service (V) – Diffser v Telephony ............................125
IEEE802.1x...................................................................................126
Network Profiles ..........................................................................127
Data Port ......................................................................................128
Restore Default Settings (I) .......................................................129
The Default Settings ................................................. 129
Restore Default Settings (II)...................................................... 130
Restore Default Settings (III) ....................................................131
On-line User Guide ......................................................................132
Diagnostics – an Overview ........................................................133
System Information ....................................................................134
Call Status .................................................................................... 135
Detailed Call Status .................................................................... 136
System Selftest ...........................................................................137
View Adminstrator Settings .......................................................138
IP Address Conflict Check .........................................................139
Warnings ...................................................................................... 140
Audio Demo ................................................................................. 141
D 13954.01 JUNE 2006
11

Getting Acquainted with the System

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
Before you start using the system we recommend that you take your time to read through this section of the User Guide to get you up and going.
This section outlines how to connect the system and the basic operating principles. Important video and sound matters are also covered.
Getting Acquainted with the System

Preparing for Use

TANDBERG 1700 MXP
USER GUIDE

Viewing Angle Adjustment

Tilt the display manually to get a better viewing angle.

Connecting Headset

For more on the use of headset and microphone, see
Sound Matters.

Connecting Cables Camera Matters

Connect cables as shown.
DVI- I for PC presentations
Audio / Line In for PC sound
The mirror
to help you
locate the
connectors
is here.
There is a lid in the accessories box. Mount the lid as shown. The lid will be held in place
by magnets.
RS-232
(for adminstrator use)
Connect the video system to your LAN
CAUTION! Do not rest the system
on the camera or on the screen. Use the mirror to locate the connectors.
To let the PC and the video system share a single LAN connection, connect your PC to the LAN through the video system.
The Lens Cap is held in place by a magnet.
Power
Turn the ring to focus the camera. To see yourself press the
Selfview key on the
Remote Control.
Selfview key
D 13954.01 JUNE 2006
Headset toggle button
Headset out
Headset microphone
Tilt the camera manually to make it point at you.
Some draw ing details may dif fer from actual s ystem.
13
Getting Acquainted with the System
Touch tones Snapshot
Presets

Waking Up the System

TANDBERG 1700 MXP
USER GUIDE

Waking Up the System

Wake up the system by picking up the remote control.

Even Incoming Calls Wake Up the System!

When the system is not in use, it is in standby mode and the screen is black. An incoming call or pressing any key on the remote control will also wake up the system. Restrictions ap ­ply when the Do not disturb function has been activated.

Remote Control Navigation Basics

Arrow keys. Navigate in the menu with the Arrow keys. The
orange selector on screen shows the selected item. Press
OK to select.
Cancel key. In the main menu, pressing Cancel will hide the

If the System Fails to Respond

Make sure that the system is connected to mains.
Make sure the Remote Control has working batteries.
menu. If the menu is hidden, bring it back with OK. In other menus, pressing Cancel takes you one step back. In an input field, pressing Cancel will delete characters/num- bers to the left.
Back/Cancel key. The icon corresponds
to the Cancel key on the remote.
The system will now produce the Welcome screen. The welcome screen
presents the menu and displays your main camera image in the background (display main camera is the default setting). The IP number and the system name are displayed in the upper right corner. The IP Number is the dial-in number of the system.
The welcome screen provides you with system information:
System Name
Your IP Address or IP Number
Indications of Missed Calls or Warnings, if applicable.
You may customize the text on the welcome screen. See Menu Settings for how to edit the welcome text.

The Remote Control Unit

Presentation key switches to a predefined pres-
Mic Off turns your microphone
on and off.
Press OK to show the menu
and select menu items.
Volume + and adjusts the
volume.
Layout key toggles between full
screen and different display
layouts.
Press the Call key to place a call.
Presets Not used on 1700 MXP.
The Alphanumerical keypad
functions in the same manner
as a cellular phone.
Snapshot takes a snap-
shot, but only during a call.
entation source. If the Presentation key is held down for 1 second then the Presentation video sources menu will appear.
Arrow keys are used to navigate in the menus.
Use Zoom + and – to zoom the camera in and out.
Selfview displays your outgoing video. Press
again to turn off.
Cancel takes you back one step in the menu sys-
tem, i.e. to leave a menu undoing any changes. Use Cancel to delete characters in an input field. Press and hold the Cancel key for 1 second to close the menu.
Use the End Call key to end the current call. Pressing this key when not in a call will place the system in Standby mode.
Use the Phone Book to store and recall video contacts for easy placement of calls.
Press Touch tones when you are in a call and need to dial extension numbers etc. Press the OK button to exit Touch tones.
D 13954.01 JUNE 2006
14
Getting Acquainted with the System

Operating Principles

Pick up the remote control to wake up the system or
press OK to display the main menu line.

Basic Menu Navigation Rules

The menu line will be displayed.
TANDBERG 1700 MXP
Use the horizontal Arrow keys to navigate in the menu line
and press OK to enter a submenu.
USER GUIDE
Use the Arrow keys to navigate in the submenu.
Note! Your administrator may have password
protected the Control Panel. However, this does not change the principles of operation explained here.

Entering Alphanumeric Information

This little icon (abc) indicates that the system expects
alphanumeric text entry. Consequently, the (otherwise) numerical keypad is set to alphanumeric mode. Press # to switch between upper case (ABC) and lower case (abc) letters. Press and hold # to switch between purely numerical (123) and alphanumerical (abc/ABC) functionality.
More on this can be found in Numerical Keypad Features.
D 13954.01 JUNE 2006
Once a topic has been selected, press OK to enter
that topic. Navigate as described above.

Editing a Setting Using Radio Buttons

Radio buttons, use Horizontal Arrow keys to select the
appropriate setting. Press OK to select a setting.
15
To go deeper into the menu structure, all menus with an
arrow appended allow you to enter a submenu by means of the OK or Right Arrow key. Navigate as before.

There are Three Ways to Leave a Menu

Cancel. Select this icon to leave
menu undoing any changes.
Select this icon to Restore Default
Settings.
Save. Select this icon and press OK
to leave the menu putting changes into effect.
Getting Acquainted with the System

Camera Adjustments

TANDBERG 1700 MXP
USER GUIDE

About Camera Adjustments

The focus of the camera is adjusted manu­ally by rotating the ring as pointed out in
Preparing for Use.
The camera can be tilted manually as explained on the same page.
This leaves us with the following adjustments carried out through the menu system:
Whitebalance
Brightness
Backlight Compensation

Adjusting the Camera

Press OK and navigate to the Camera Control icon.

Click OK and use the Arrow keys to navigate and adjust or select the settings available. Click OK when satisfied, navigate to any other

settings in need of adjustment and repeat the procedure. Exit the menu in the usual manner.
Click OK to enter the Picture Control options and navigate to the

Picture Control icon.
D 13954.01 JUNE 2006
16
Getting Acquainted with the System

The icons Appearing on the Screen

TANDBERG 1700 MXP
USER GUIDE

About the Icons

To help you immediately realise the present status of important actions, states, and events taking place, there is a number of icons appearing on the screen, whenever applicable.
Some of these may be turned off, if you so wish. This is done from the Control Panel >
Icons. Observe that the Control Panel set-
tings may have been password protected by your system administrator.

Dual Video Stream

Dual video stream activated is indicated by this icon:

Microphone Off

This indicator is shown when the micro­phone is turned off. Press the Mic off button of the remote control to toggle between On and Off.

Secure Conference, AES

This double padlock indicator is shown when AES encryption (Secure Conference) is active.
This indicator is shown when the volume is turned off. Press Volume + to turn the volume back on.
This padlock indicator is shown when DES encryption (Secure Conference) is active.

Volume Off

Secure Conference, DES

Telephone

This indicator is shown when there also are telephone only participants in a multisite confer­ence. Indications are given for 1, 2, 3 or more than 3 participants. Icons turn green when a telephone par ticipant has the floor.

On Air

When you have the floor in a multisite con­ference this is indicated by the On Air icon.

Not Secure Conference

This open padlock indicator is shown dur­ing the initialization phase for AES or DES encryption. During this period the call is not secure.

Bad Network

This indicator appears if the system detects network anomalies like packet loss, jitter etc., during a call. Open the menu by press­ing the OK/Menu button and select the warnings icon too see details.
D 13954.01 JUNE 2006
17
Getting Acquainted with the System
Touch tones Snapshot
Presets

Selfview

TANDBERG 1700 MXP
USER GUIDE

About Selfview

In this User Guide, the term Selfview means the outgoing image. In a normal call using the main camera, this is the image of yourself. The Selfview button toggles the images between Far End, Selfview and Dual Video Stream (if applicable).

Navigation Tools

Using Selfview Outside a Call

Near end video
Pressing the Selfview key will switch between the near end
video and a black screen (or a logo if uploaded) on the main
monitor. How to upload a logo is described in Web Snapshot.
Black screen/logo

Using Selfview in a Point-to-Point Call

Using Selfview in a Point-to-Point Call with Dual Video Stream

Dual video stream
Near end video
Far end video
The Remote
Control keypanel
D 13954.01 JUNE 2006
Near end videoFar end video
In a point to point call, press the Selfview key once to switch from
far end video to near end video to see a full screen picture of the
outgoing video. Press Selfview again to go back to normal.
In a point to point call with a dual video stream, the duo video is displayed in the big picture. Press the Selfview button to tog gle to the Near End pic­ture, then the Far End picture, and finally back to the Dual Video Stream.
18
Getting Acquainted with the System

Screen Layout

TANDBERG 1700 MXP
USER GUIDE

About Screen Layout

The layout of the screen can either be shown as Picture In Picture (PIP) or Picture
Outside Picture (POP) when displaying more
than one video image. For widescreen moni­tors, POP is recommended. The behavior of the Layout key depends on the Picture
Layout set ting in Control Panel > Screen
Settings.

Picture in Picture

When Picture Layout is set to PIP, the Layout key makes it possible to see a second image in a smaller view in one of the corners of the screen. The second image will be placed on top of the main image. You are free to choose in which corner the second image is to be displayed.
Picture -in-Picture

Using the Remote Control to Determine the Screen Layout

Picture outside Picture

When Picture Layout is set to POP, the Layout key makes it possible to see up to three images in a composition optimized for wide screens. The second image can be displayed either as a side-by-side the main image (1+1) or smaller images next to the main image (1+2 and 1+3).
Press the Layout button once to get side­by-side view (1+1). Press again to get the layouts 1+2 and 1+3, and finally go back to full screen view. You can also go back to full screen directly by pressing and holding
Layout for 1 second.
Picture -outside- Picture

Auto Layout

The system will automatically choose the best layout for your call. You can, however, always change layout manually with the
Layout key. Auto Layout applies when you
open or close a dual video stream, or add or disconnect participants.
Auto Layout also includes automatic PIP.
That implies that PIP will be shown when suitable, e.g. to display self view when you move your near end camera. The automatic PIP times out after a couple of seconds.
OFF means no automatic layout changes
during a call – you must manually control the images with the Layout key. Auto Layout is default ON. To turn Auto Layout OFF, go to Control Panel > Screen Settings.
Note! Depending on the number of partici-
pants in your video meeting and whether you use a dual video stream or not, some of the locations of the screen layouts may be empty. The actual positioning of each picture as you press the Layout key, may vary from the above examples.
D 13954.01 JUNE 2006
Full screen
Side-by-Side (1+1)
1+21+3
19
Getting Acquainted with the System

Local PC Display

TANDBERG 1700 MXP
USER GUIDE

About Local PC Display

When using the screen as your PC screen, we recommend that you set Local PC Dis-
play to ON – see Screen Settings in Control
Panel. This implies that you can display your PC locally while having a video -confer­ence, and you can keep on working without having the Far End party viewing your PC screen.
We also recommend to have the Auto
Layout setting set to ON (default) to get a
suitable layout when tog gling from Local PC Display mode to standard conference mode.
Use the Selfview key to toggle between Local PC Display mode and standard vide ­oconference mode. An indicator tells you that your PC image is displayed locally.
Example: You are using the system as a PC
and get an incoming call.
When the setting Use Screen as Local PC
monitor is ON, you will keep your PC image
displayed locally and the incoming call pops up in a PIP or as smaller images in a 1+3 layout, depending on your system. You will see Local PC displayed in the big picture and Far End and/or Near End (yourself) displayed in smaller pictures.
Press the Selfview key to switch to standard conference mode. The Local PC image is no longer displayed and Far End is displayed in the big picture or full screen. Press Selfview again to see Near End. Pressing Selfview a third time will bring back the Local PC display mode.
You are using the monitor
as a PC monitor.
Local PC display.
Near end video

Using the Display as Local PC Display

You accept an incoming call.
Far end video
D 13954.01 JUNE 2006
20
Getting Acquainted with the System

Sound Matters

TANDBERG 1700 MXP
USER GUIDE

Mic Off

To mute the microphone during a call, press the Mic Off but ton. An on-screen indicator appears in the upper right corner when the microphone is OFF. In a call, if audio is detected, the on-screen symbol will star t to flash. Pressing the
Mic Off button one more time will activate the microphone again.
Note! Mic Off will mute all microphone inputs, but it will not mute audio from
any AUX and VCR inputs.
When an incoming call is answered, the microphone may be in the of f state because the Auto Answer setting is On+Mic Off, see Control Panel > Auto
Answer. The icon will flash once you star t speaking. Remember to turn on the
microphone before a meeting.
Mic Off key
This icon indicates
that the microphone
has been turned of f.

Adjusting the Volume

Press the Volume keys to adjust the volume level. An on-screen indicator will show the current level. When the volume bar changes colour to yellow and red, the sound is compressed to avoid distortion.

Loudspeakers or Headset?

Your system comes with built-in loudspeakers and microphones. In addition you may connect a headset, with or without microphone, to the system. Once you connect a headset and/or a microphone to the system, this will be detected automatically.
If you use…
Internal
loudspeaker
Internal
microphone
Headset
loudspeaker
Internal
microphone
Internal
loudspeaker
Internal
microphone
…and then connect…
the headset only
the microphone
of the headset
the microphone
of the headset only
…you will end up using
Headset
loudspeaker
Internal
microphone
Headset
loudspeaker
Headset
microphone
Internal
loudspeaker
Internal
microphone

Headset Recommendations

Standard 3.5mm jack for microphone input
Standard 3.5mm stereo jack for earphone output.
Earphone Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
Mic. Frequency Range: Min. 100–8000 Hz (100–16000 Hz recommended)
Earphone impedance: 16–500 W
Microphone sensitivity: –39 dBV/Pa ± 5 dB
Phantom voltage for microphone: 5 Vdc
Microphone load impedance: 2.2 k W
Most standard PC-headsets will work. The headset may have integrated volume con-
trol and/or a noise cancelling microphone without the risk of degrading the sound.
Level settings can be made by means of the Control Panel, see Level Settings.
D 13954.01 JUNE 2006

Using the Internal / Headset Switch

There are connectors for the headset and the headset-microphone on the lef t side of the socket, when viewed from the front – see Fig.
The little switch is used to toggle between the system’s own speakers/microphone and the headset’s.
If you connect headset only (no microphone) the toggling will be
between the systems’s loudspeakers and the headset’s.
If you connect headset and mic., the toggling will be between the system’s
speakers/microphone and the headset’s.
If you connect a microphone only (no headset), nothing will happen
when you press the switch.
21
Headset
toggle button
Headset
out
Headset
microphone
Touch tones Snapshot
Presets
Touch tones Snapshot
Presets
Getting Acquainted with the System

Numerical Keypad Features

TANDBERG 1700 MXP
USER GUIDE

What Happens When You Press a Key on the Numerical Keypad?

That depends on the context. The following guidelines apply:
Pressing a Numerical key when outside a call will produce the Call menu.
Once positioned inside an entry field requiring alphanumeric entries, the
system automatically goes to ABC mode. Entering letters is similar to a cellular phone – see right.
Once positioned inside an entry field requiring numerical entries, the sys-
tem automatically switches to 123 mode allowing numbers to be dialled with the Numerical keys as usual.

Using the Number Key Settings

When Number Key Settings is set to Manual (Control Panel > Menu Settings) a menu will be displayed once you press a numerical key inside a call.
Select Add another Call to add participants
Select Dial Extension Number to dial

touch tones

Select Use Presets to have the system
interpret the number as camera preset addressing.
If you are a power user, you may not want this menu to appear. It may therefore be set to your preferred setting in the Control Panel > Menu
Settings.
Obser ve that the Control Panel may have been password protected by your adminstrator.
Touch Tones
To activate dialling touch tones during a call, press the Touch tones button. An indicator will let you know that Touch tones are enabled. Finish with OK to exit
Touch tone mode.

Using the Numerical Keypad in Alphanumerical Mode

Whenever alphanumerical entries are expected by the system, a small abc appears in the right lower corner of the entry field.
In this mode, entries from the Numerical keypad are automatically interpreted as alphanumeric entries in the same way as on a cellular phone.
Guidelines:
Press the key that corresponds to the required letter.
Press the key as many times as needed to access the
correct letter.
Change to lower or back to upper case let ters with the # a/A key,
and space with the 0 _ key.
To write numbers in a text input field, repeatedly press the
corresponding key a number of times until the digit appears.
Example: How do I write System 123 in the System Name
input field (in General in Administrator Settings)?
Do as follows:
Press the 7-key four times to get an S.
1.
Press the #-key once to switch between
2.
upper case and lower case letters.
Press the 9-key three times to get a y.
3.
Press the 7-key four times to get an s.
4.
Press the 8-key once to get a t.
5.
Press the 3-key twice to get an e.
6.
Press the 6-key once to get an m.
7.
Press the 0-key once to get space.
8.
Press the 1-key three times to get a 1.
9.
Press the 2-key four times to get a 2.
10.
Press the 3-key four times to get a 3.
11.
D 13954.01 JUNE 2006
22
Getting Acquainted with the System

Standby

TANDBERG 1700 MXP
USER GUIDE

About Standby

The system will automatically go to Standby
Mode when it is not in use. In Standby Mode, the screen(s) will turn black. It is,
however, still possible to receive incoming calls.
The Standby Mode of the system should be enabled if the system is to be left idle.

Leaving Standby Mode

When the system is in Standby, pick up the remote control, or press any of its keys to activate the system again.
Press OK and navigate to the

Standby icon. Select Standby from
the menu and click OK.
Press OK/Menu and navigate to the

Standby icon. Select Standby from
the menu and click OK.

To Enable Immediate Standby Mode

Navigate to the Standby now icon

and click OK.

To Enable Delay Standby Mode for 1 Hour

Navigate to the Delay Standby for 1

hour icon and click OK.
The system will now enter Standby

Mode immediately.
The system will enter Standby Mode

in 1 hour from now.
Note! Standby is not activated by switch-
ing off the power to the monitor(s) (some systems come with monitors that are not possible to switch off.).
Tip! If the system is set for Use screen as Local PC monitor, see Control Panel > Screen Set-
tings, the Standby mode will be disabled when
the codec detects a video signal from the PC. When the PC video signal no longer is de­tected, the standby mode will be re-enabled.
D 13954.01 JUNE 2006
Press OK/Menu and navigate to the

Standby icon. Select Standby from
the menu and click OK.

To Enable Delay Standby Mode for 3 Hours

Navigate to the Delay Standby for 3

hours icon and click OK.
23
The system will enter Standby Mode

in 3 hours from now.

Call Handling

We recommend that you check out the TANDBERG web site regularly for updated versions of this manual:
http://ww w.tandberg.net/support/ documentation.php
Your TANDBERG 1700 MXP can do point-to-point video and telephone calls as well as video conferences with up to 4 video calls and 3 telephone calls (this is called MultiSite).
This section of the User Guide outlines the call handling procedures and features.
Please observe that some topics covered apply to point-to­point call handling only, while others apply to MultiSite call handling only. In addition some apply to both situations. These are all covered in this section.
Call Handling

Access Codes

TANDBERG 1700 MXP
USER GUIDE

About Access Codes

Your TANDBERG system may, or may not, be set up to require Access Codes to be typed in before a call can be made.
Access Codes are used for t wo things; call restrictions and billing opportunities.
Call restrictions may be applied by install-
ing a file of valid access codes that must be entered to permit calls to be made. This installation is typically made from TMS (TANDBERG Management Suite – available separately).
Billing opportunities. Assume that an ac-
cess code is needed whenever you make a call. Your company may have different access codes for the dif ferent clients of your company.
Then, the access code used may be picked up by TMS to generate statistics on who is calling whom, when, and for how long time.
This information may later form the basis for billing clients or departments. Obser ve that in this case there will be no strict need for installing an Access Code file on your system – TMS will still have access to the codes you have as­signed to the calls. In this case any code entered will be considered valid.
Of course, the two may be combined to form a billing system with call restrictions. This will then become a system that acts as forced billing.
Access Codes can be up to 16 characters long.
The Access Codes feature is activated in the Security Settings menu of the Con ­trol Panel. The activation/deactivation of the feature may be password protected by your System Administrator. If in doubt, consult your System Administrator.
Prepare to make a call
– by dialling manually – by using the phone book

Making Calls when Prompted for an Access Code

When prompted for an Access Code,
enter the code using the Numerical keypad, which now will be set to ABC mode automatically.
Proceed with your calling as
described throughout this section of the User Guide.
D 13954.01 JUNE 2006
25
Call Handling

Making Point-to-Point Video & Telephone Calls Manually

Making Video Calls Manually

TANDBERG 1700 MXP
USER GUIDE
Select Make a Call from the menu,

or, press the green Call key on the remote control.
The TANDBERG system can make both Video calls and Telephone calls. Telephone calls over IP may require additional hardware and infrastructure. If in doubt contact your administrator or your TANDBERG representative.
Do one of three things:
Place the call by pressing OK so that the Place Call icon is selected and press OK once again
Use the Arrow keys on the remote control to select the Place Call icon and press OK
Press the green Call key on the remote control.
Make sure Video Call is selected (as shown here). If not,
see below for details.

Making Telephone Calls Manually

Do as described above for a video call, but make sure
Telephone Call is selected.
Enter the dial number manually using the Numerical
Keypad.
When dialling manually, obser ve the guidelines given in
Numerical Keypad Features. Use * as separator in IP
addresses. If a system is registered on a gatekeeper or border controller with DNS support, there are several ways to call into the system:
<IP address>
<E.164>
<H.323 ID> <H.323 ID>@<domain>
<E.164>@<domain>
See H.323 Settings for details

Choosing Between Video and Telephone Call

Use the Arrow keys, navigate to the Call Type icon, and click
OK. Select the type of call and
click OK to exit the submenu.
D 13954.01 JUNE 2006
26
Call Handling

Making Point-to-Point Calls Using the Phone Book

TANDBERG 1700 MXP
USER GUIDE

About the Phone Book

Using the Phone Book is time saving and prevents you from inadvertently calling the wrong number. The contacts are sorted alphabetically. The contact names are displayed in the list and the telephone or video numbers of the selected contact will be displayed at the bottom line.
Select Make a Call from the menu,
or, press the green Call key on the remote control.
When selecting Phone Book the Phone Book opens showing the folders Placed Calls, Missed Calls, Received Calls and My
Contacts. Global Contacts (if applicable), will be listed below
these folders. See also Phone Book Features.

Making Calls Using the Phone Book

Use the Cursor keys to navigate to the Phone Book icon
and press OK on the remote control, or just press the
Phone Book button on the remote control.

System Asks for Access Code?

See Access Codes for details!
Use the Cursor keys to navigate in the list.
Any entry with an arrow appended is expandable using the Arrow keys. Navigate in the expanded list using the Arrow keys as usual. You may key in letters to navigate in the list – see also
Phone Book Features for details on the use of the Phone Book.
Once you have located whom to call select the
corresponding entr y by means of the Arrow keys.
D 13954.01 JUNE 2006
Indicates selected entry.
Press the green Call Now key (
control,
or...
press the Left Arrow key to select the
Call Now icon,
followed by OK
or...
just hit the OK key whilst the entry is selected.
27
) on the remote
The name of the selected entry will now appear on the
screen. Call settings will be set as specified with this particular entry.
Wait for the call to connect.
The call will be a video or a telephone call depending
on the set tings for the entry selected.
Call Handling

Making Calls with Two Parties at the Same Time (Non-MultiSite Systems Only)

TANDBERG 1700 MXP
USER GUIDE

About this Feature

Non-MultiSite equipped systems may call another party when already in a call. Thus you may have two calls running at the same time. Note that the two par ties will not be able to communicate with each other. The feature requires H.323 or SIP to work.
When you make an additional call, the party called first will be temporarily suspended. The message “Please
wait” will appear on
the screen of the part y suspended.
You may switch between the two parties you have called by navigating to the lowermost line in the main menu as shown in the Figs. to the right.

Calling Two Parties Simultaneously

Assuming you already are in an H.323 or a SIP call, press the Call
button on the remote control. Select Add another Call from the menu. The call currently active will be temporarily Suspended, which can be seen from the lowermost line of the screen.
To switch between the t wo par ties, use the Suspended menu line at
the bottom of the screen. This line contains the number of the party currently Suspended.
Call the second party manually or by means of the phone book in the
usual manner. Observe that this must also be an H.323 or a SIP call.
To end any or both of the calls, click the End Call button on the remote
control. You will have the option of navigating to any of the numbers called to terminate that call or to press the End Call again to terminate both calls simultaneously.
The features described here applies to systems without the optional Multi­Site feature installed.
Note! The presence of
MultiSite will disable these features.
D 13954.01 JUNE 2006
28
Call Handling

Transfer of a SIP Call (Non-MultiSite Systems Only)

TANDBERG 1700 MXP
USER GUIDE

About Transfer

During a call you may transfer the other party to a third party and disconnect your­self from the call.
Call Transfer comes in two flavours; Con -
sultative and Unattended Transfer.
Consultative transfer takes place when you have called two parties at the same time (as discussed on the previous page) and decide that you want to connect the two, while at the same time disconnecting yourself.
Unattended transfer takes place when you transfer a call to someone else without already being in a video call with that party.
Call Transfer applies to SIP calls only!
Call two parties at the same time as outlined on the previous
page. Both calls must be of SIP type.
Call two parties at the same time as outlined on the previous
page. Both calls must be of SIP type.

Consultative Transfer

To connect the two parties together, thereby disconnecting yourself,
click OK to display the Calll menu (which now will have a slightly different look), navigate down to the Transfer Call icon, and click OK.

Unattended Transfer

To connect the two parties together, navigate down to the Transfer
Call icon and click OK. The two will be connected and you will be
disconnected.
The features described here applies to sys­tems without the optional MultiSite feature installed.
Note! The presence of MultiSite will disable
these features.
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29
Call Handling

MultiSite Conferences – Adding Calls

TANDBERG 1700 MXP
USER GUIDE

About MultiSite Conferences

Conference systems with built-in MultiSite can han­dle up to 4 IP video calls and 3 IP telephone calls simultaneously.
You may set up a video meeting with many par­ticipants in advance and/or you may add participants during a conference. This is called to Add Another Call.
Observe that Add Another
Call is an optional feature,
which your system may, or may not, be equipped with.
Systems without this option will have no Add Another
Call icon in the menus.
Note! In this video system
all communication is IP based. To include 3G cellular phones and/or ISDN connections, access to additional functionality and hardware is required.
Consult your administrator or your TANDBERG repre­sentative for details.
Select Make a Call from the menu, and dial a number manually or use
the Phone Book to select a conference par ticipant. More on this can be found on the preceding pages.
As an alternative you may select a predefined MultiSite Phone Book
entry – see New MultiSite Contact in this section of the User Guide for details.
Press OK on the remote control.
Close (menu)
Streaming
Add Another Call
Make a Call
Enter the number manually or use the Phone Book to select the
additional par ticipant. Press OK to call that party.

Adding Calls

To add another participant to the conference, start by selecting the Add
Another Call icon and press OK. The menu will now look like this:
Repeat until all par ticipants have been called and successfully
connected. A maximum of 4 video calls and 3 telephone calls can be connected simultaneously.
Tip! MultiSite is an optional
feature of this system.
The MultiSite feature is, however, available as retro­fit to your system.
Consult your administrator or your TANDBERG repre­sentative for details.
D 13954.01 JUNE 2006
Select this icon and click OK to open the Phone Book.
Tip! You may use the Add Another Call icon to specify everyone to be called
before you actually call them.
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