This document is not to be reproduced in whole or in part without permission in writing from:
TANDBERG 1500 MXP
Trademarks and Copyright
All rights reserved. This document contains information that is proprietary to TANDBERG. No part
of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or
by any means, electronically, mechanically, by photocopying, or otherwise, without the prior
written permission of TANDBERG. Nationally and internationally recognized trademarks and
trade names are the property of their respective holders and are hereby acknowledged.
Third Party Software
Amended / Expanded Copyright notices for third-party software on the TANDBERG MXP systems
are listed below:
Full copies of the licenses and warranty statements are located on the product CD in the the
license files directory.
The non-commercial third party code is distributed in binary form under the terms of non-copyleft
style open source licenses such as BSD, Artistic or MIT/X Consortium.
The product also has some binary code distributed under the terms of the GNU public license
with an exemption which allows static links to non-copyleft commercial code.
In accordance with section (3) of the GNU General Public License, copies of such code will be
provided upon request by contacting TANDBERG. Please contact us by using the Online Support
section at
www.tandberg.net or the “contact us” section of this manual. Please provide USD
10.00 for media and shipping.
Agfa
Contains iType™ from Monotype Imaging Corporation.
CMU-SNMP
Copyright 1988, 1989, 1991, 1992 by Carnegie Mellon University All Rights Reserved
CMU-SNMP is distributed under the terms of the CMU SNMP license, which is an open source license similar to a BSD or
X Consortium License.
Dropbear - an SSH2 server
Copyright (c) 2002,2003 Matt Johnston All rights reserved.
The Dropbear SSH2 server is distributed under the terms of the Dropbear License, which is a MIT/X Consortium style
open source license.
ii
User Manual
eCos
eCos, the Embedded Configurable Operating System.
Copyright (C) 1998, 1999, 2000, 2001, 2002, 2003 Red Hat, Inc.
Copyright (C) 2002, 2003 John Dallaway
Copyright (C) 2002, 2003 Nick Garnett
Copyright (C) 2002, 2003 Jonathan Larmour Copyright (C) 2002, 2003 Andrew Lunn Copyright (C) 2002, 2003 Gary
Thomas Copyright (C) 2002, 2003 Bart Veer
Copyright (c) 1982, 1986, 1991, 1993 The Regents of the University of California. All rights reserved.
(c) UNIX System Laboratories, Inc.
All or some portions of this file are derived from material licensed to the University of California by American Telephone
and Telegraph Co. or Unix System Laboratories, Inc. and are reproduced herein with the permission of UNIX System
Laboratories, Inc.
Copyright (C) 1995, 1996, 1997, and 1998 WIDE Project. * All rights reserved.
Copyright (c) 2000 Brian Somers <brian@Awfulhak.org>
Copyright (c) 1998 The NetBSD Foundation, Inc. * All rights reserved.
Copyright (c) 1997 Niklas Hallqvist. All rights reserved.
Copyright (c) 1988 Stephen Deering.
Copyright (c) 1992, 1993 The Regents of the University of California. All rights reserved.
This code is derived from software contributed to Berkeley by Stephen Deering of Stanford University.
Portions of eCos code are distributed under several BSD style licenses. Other portions of eCos code are distributed under
the terms of the GNU General Public License with a non-copyleft exception which allows static links to non-copyleft
programs.
ExPat XML Parser:
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper
xSupplicant is distributed under the terms of the xSupplicant license, which is a BSD style open source license.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to
change without prior notice, and should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG
assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document, nor for any infringements of patents or other rights of third parties resulting from its
use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG,
Norway. We are committed to maintain a high level of quality in all our documentation. Towards
this effort, we welcome you to
Contact us with comments and suggestions regarding the content
TANDBERG visual communication products significantly reduce the need for travel and thereby
help reduce various types of pollution. TANDBERG recommends the use of low energy
peripherals, such as EnergyStar™ monitors. Thank you for buying a TANDBERG product.
Battery handling
The batteries for the Remote Control are Long Life Alkaline batteries, which mean you will need
fewer batteries, further benefiting the environment. Please follow the guidelines on the packing
material for handling and disposal instructions for the batteries.
Waste handling
This TANDBERG product contains no consumables that require disposal. You should retain the
packaging materials in case future shipment is necessary. Please contact your local authorities
for information on waste handling and recycling regulations for electronic products.
Production of products
Our factories employ the most efficient environmental methods for reducing waste and pollution.
Our designers do their best to ensure TANDBERG products are highly recyclable.
Digital User Manuals
TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals
with a digital CD version. Instead of a range of different user manuals, there is now one CD which
can be used with all TANDBERG MXP products. The CD contains a variety of supported
languages. The environmental benefits of digital manuals are significant, from saving paper, to
reduced weight for shipping. Even the CD itself is recyclable. Not only are they more ecological,
digital manuals are more users friendly. A simple web-based search feature helps users directly
access the information they need. In addition, this TANDBERG video system now has an intuitive
on-screen help function, which provides a range of useful features and tips. If desired, the user
manuals on the CD can still be printed locally.
v
TANDBERG 1500 MXP
Operator Safety Summary
For your protection, please read these safety instructions completely before operating the
equipment and keep this manual for future reference. The information in this summary is intended
for operators. Carefully observe all warnings, precautions and instructions both on the apparatus
and in the operating instructions.
Equipment Markings
The lightning flash symbol within an
equilateral triangle is intended to alert the
user to the presence of uninsulated
“dangerous voltages” within the product’s
enclosure that may be of sufficient
magnitude to constitute a risk of electrical
shock.
The exclamation mark within an equilateral
triangle is intended to alert the user to the
presence of important operating and
maintenance (servicing) instructions
accompanying the equipment.
Warnings
Water and moisture - Do not operate the equipment under or near water - for example
near a bathtub, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool
or in areas with high humidity.
Cleaning - Unplug the apparatus from the wall outlet before cleaning or polishing. Do not
use liquid cleaners or aerosol cleaners. Use a lint-free cloth lightly moistened with water
for cleaning the exterior of the apparatus.
Ventilation - Do not block any of the ventilation openings of the apparatus. Install in
accordance with the installation instructions. Never cover the slots and openings with a
cloth or other material. Never install the apparatus near heat sources such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Grounding or Polarization - Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The wide blade or third
prong is provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician.
Power-Cord Protection - Route the power cord so as to avoid it being walked on or
pinched by items placed upon or against it, paying particular attention to the plugs,
receptacles, and the point where the cord exits from the apparatus.
Attachments - Only use attachments as recommended by the manufacturer.
Accessories - Most systems should only be used with a cart, stand, tripod, bracket, or
table specified by the manufacturer, or sold with the apparatus. When a cart is used, use
caution when moving the cart/apparatus combination to avoid injury from tip-over.
Lightning - Unplug this apparatus during lightning storms or when unused for long periods
of time.
vi
User Manual
ISDN cables - CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
Servicing - Do not attempt to service the apparatus yourself as opening or removing
covers may expose you to dangerous voltages or other hazards, and will void the
warranty. Refer all servicing to qualified service personnel.
Damaged Equipment - Unplug the apparatus from the outlet and refer servicing to
qualified personnel under the following conditions:
When the power cord or plug is damaged or frayed
If liquid has been spilled or objects have fallen into the apparatus
If the apparatus has been exposed to rain or moisture
If the apparatus has been subjected to excessive shock by being dropped, or the
cabinet has been damaged
If the apparatus fails to operate in accordance with the operating instructions
vii
TANDBERG 1500 MXP
Contact us
If you have any questions, comments or suggestions, please see the
www.tandberg.net.
It is also possible to send a fax or mail to the attention of:
The TANDBERG 1500 MXP provides a reliable, secure and wireless capable video
communication system with superior presentation capabilities for small groups and offices.
Audio Quality
High-performance audio provides a richer, more complete visual communication experience. The
MPEG4 AAC-LD standard is used to provide true standards-based CD-quality, stereo audio.
Users can record and send stereo audio from stereo presentation and playback sources using
PCs, DVDs and VCRs using the proper cables.
NEW Eliminate disturbance from GSM mobile phones and Blackberry devices
Video Quality
Features which ensure high quality video includes:
TF
Natural Video
which provides a 60 fields per second true interlaced picture.
Support for H.264 in MultiSite, DuoVideo/H.239 and encryption.
SXGA input and XGA output through DVI-I (analog or digital).
H.264 video compression up to 2Mbps.
Support for native 16:9 Wide XGA monitors by increasing the resolution to 1280x768
(WXGA).
Automatic use of WXGA format when ”VGA Monitor Format” is set to Wide.
NEW High Definition (HD) Support on all TANDBERG MXP systems with a DVI input
and output
NEW High quality video and native 16:9 formats
Network
The system supports videoconferencing via both IP and ISDN networks. The bandwidth
capabilities are:
up to 2Mbps* per call
up to 2.3Mbps* total for a MultiSite conference.
SIP support, for both point-to-point and MultiSite*.
TF
If channels are dropped during a videoconferencing session, downspeeding
automatically
maintains connections without interruption.
Security
TF
Secure Conference
provides embedded encryption for both Point-to-Point and MultiSite call and
ensures both privacy and security.
The system is delivered with integrated Expressway™ firewall traversal technology. When used
together with a TANDBERG Border Controller it enables:
Secure and seamless traversal of ANY firewall.
TANDBERG 1500 MXP
No missing features when traversing the firewall – works with H.264, MPEG4 audio,
encryption.
Outside systems, such as home offices, to be part of the enterprise dial plan.
Dialing to systems by URI, e.g. user@company.com.
NEW H.460, ITU Standardized firewall traversal, support
NEW High security network authentication (802.1x)
MultiSite*
TF
The embedded MultiSite
functionality can cater for up to 4 video sites and 3 audio sites and
supports screen layouts such as VoiceSwitched, AutoSplit, 4 Split and 5+1 Split. The optional
embedded MultiSite functionality supports any combination of ISDN and IP participants in a
conference (up to the total).
Superior quality and reliability in MultiSite calls is ensured by the systems support for:
DuoVideo/H.239 to provide for presenting full PC resolution information
AES and DES encryption to provide security
H.264 video algorithm to provide the best video at all bandwidths
TF
Rate matching
Transcoding
to support different call rates for all sites in a MultiSite
TF
to support different protocols for all sites in a MultiSite.
The TANDBERG videoconferencing system can also be used as an audio telephone bridge
(assuming ISDN connection(s)).
Presentations
The Natural Presenter Package* (NPP) makes it possible to include PC presentations in
videoconferences and comprises:
TF
Digital Clarity
Duo Video
which transmits exceptionally high-quality, native resolution video.
TF
/H.239 which allows participants at the far end to simultaneously watch a
presenter on one screen and a live PC presentation in native resolution on a second
monitor (up to SXGA on compatible monitors).
TF
PC Presenter
which allows a PC connection via standard DVI/VGA cable supporting up
to SXGA resolution.
TF
PC SoftPresenter
which shows PC images via a LAN connection supporting XGA
resolution.
Auto Layout to automatically choose the best layout for the call.
PC Zoom which allows the native resolution PC image to be zoomed in/out with the
remote control to get SXGA resolution.
Local PC Display for easy use of your local screen s a PC screen.
Users can display video and presentations in the best layout based on the situation. Supported
screen layouts are:
Picture in Picture (PiP)
Picture outside Picture (PoP)
Side by Side
User interfaces
A web-interface to the codec provides:
System management, diagnostics and software uploads.
Text chat/closed captioning.
2
Introduction
Unicast Streaming – which allows broadcasting of audio/video via an IP network to a
single compatible client (RealMedia™ or Apple Quicktime™) or streaming server.
The On-Screen Menu:
Provides an easy interface for first-time users with symbols and descriptions.
Builds upon the familiar current interface.
NEW Enhanced language support with Asian and non-Latin character text input in the
menu for local language system names
NEW Support for new optional remote control
improved usability
separate ordering
NEW Simplified on-screen menu, Kiosk Mode, for special purposes
The remote control has a simplified look and feel, an auto system wake-up when picked up, and
large, easy-to-read keys.
Interoperability
The TANDBERG 1500 MXP is worldwide compatible with other ITU standards-based
videoconferencing systems from many other vendors worldwide.
* - optional feature. To check which options are installed, select Control Panel - Diagnostics - System Information in the
menu.
TF
- TANDBERG First
3
TANDBERG 1500 MXP
1.1 At a Glance
Camera
The high quality color main
camera is mounted on top of the
monitor. The main camera is
controlled manually.
Monitor
The monitor displays the far-end
and near-end videoconferencing
sites in addition to the menus.
Note that the monitor
pictures/drawings used in this
manual might differ from the
actual monitor model shipped with
the system.
Codec
The codec is the heart of the
system. Its main task is the
compression of outgoing video,
audio and data, the transmission
of this information to the far end
and the decompression of the
incoming information - the name
codec comes from a combination
of the two words compression and
decompression.
Remote Control
The remote control is used to
control all functions of the system.
If the screen saver is activated
(black monitor), touching the
remote control will automatically
wake up the system. The remote
control uses 4 AAA batteries. The
system will tell you when batteries
are running low. Change the
batteries at the back of the remote
control.
The reach of the remote control
signal is 20 meters. For users
4
Introduction
sitting in an open plan office, this
can cause problems. Use the
little, white switch placed under
the batteries to change the reach
of the signal from 20 meters to 2
meters. This will prevent you from
unintentionally controlling another
video system, when you control
your own system.
Microphone
The microphone is integrated in the rubber foot supporting the front of the codec. This is an ideal
location for the high quality voice pickup needed during a videoconference. Sound reaches the
microphone through a small hole in the rubber. Care should be taken not to cover up the hole, as
this may lead to deterioration of sound quality. Any liquid spilled should be cleaned up
immediately to avoid damage to the microphone.
5
TANDBERG 1500 MXP
1.2 Menu Structure
The menu structure is divided into two parts. The Main Menu is available for all users and
contains all the functionality of the system. The Administrator Menu contains all the settings of the
system. The Administrator Settings are accessible from the Main Menu by selecting Control
Panel and Administrator Settings. Making changes to the Administrator Settings will change the
behavior of the system. The menu structure for Main Menu and Administrator Settings is shown
below.
6
Introduction
Note that the system features and menu settings may vary depending on network selection
and software package.
7
2 Installation
Precautions:
Never install communication wiring during a lightning storm.
Never install jacks for communication cables in wet locations unless the jack is
specifically designed for wet locations.
Never touch uninstalled communication wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying communication lines.
Avoid using communication equipment (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
Do not use the communication equipment to report a gas leak in the vicinity of the leak.
Always connect the product to an earthed socket outlet.
The socket outlet shall be installed near to the equipment and shall be easily accessible.
Never install cables without first switching the power OFF.
1TR6 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used behind a PABX.
This product complies with directives: LVD 73/23/EC, EMC 89/366/EEC, R&TTE 99/5/EEC
2.1 Unpacking
Installation
When unpacking the TANDBERG 1500 MXP, you will find the following items:
9
TANDBERG 1500 MXP
2.2 Connecting Cables
Connect the cables according to the figure below:
10
2.3 Monitor Configuration
Installation
Note that all necessary default monitor settings are done prior to shipping the product and the
following steps concerning monitor adjustments are not required if these settings have not
been altered.
Turn on the TANDBERG 1500 MXP
Turn on the TANDBERG 1500 MXP by pressing the power button at the rear of the codec.
Turn on the monitor
Turn on the monitor by pressing the power button on the screen (7).
Select DVI input
Press the input select button on the screen (1) and use the channel buttons (2 and 3) to select
DVI. Confirm the selection with the menu button (6). Now, you should see a video image on the
screen with a welcome menu.
Adjust the monitor settings
Press the menu button (6) to see the monitor menu. Use the Volume + and - (4 and 5) to navigate
left and right. Use the channel buttons (2 and 3) to navigate up and down. Press the menu button
(6) to confirm. Make necessary adjustments.
11
TANDBERG 1500 MXP
Select monitor language
Open the Setup menu on the monitor.
Select Language and choose your desired language.
Note that for best performance, TANDBERG recommends always using the volume control on
the TANDBERG remote control when adjusting the volume.
For systems shipped with the 19'' monitor, the following recommended audio settings
apply:
Set volume to 95 out of 100.
Make sure Surround, Mute and Midnight settings are all set to OFF.
Choose EQ – personal and make sure Bass, Treble and Balance are all set in the middle.
For systems shipped with the 17'' monitor, the following recommended audio settings
apply:
Set volume to 65 out of 100.
Make sure Surround and Mute are set to OFF.
Make sure Power Saving is ON.
Make sure Audio Source is PC.
Make sure Bass, Treble and Balance are all set to 50.
12
2.4 System Configuration
Installation
The system must be configured for each installation. Configuration settings can be made via the
system menu.
Navigate through the menu system using the arrow keys and OK. Remember to press the Save
button on the bottom of each menu to save the changes. Press Cancel (x) to return to the
previous Menu. See General Use
remote control.
General configuration:
1. Open the General Settings menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - General to open the General Settings menu.
for more information about how to use the menus and the
2. Language
Press OK in the Language field and select the desired language from the list.
3.System Name / International Name*
Enter a name in the System Name field using the number keys on the remote control,
in the same way as with a mobile or cellular phone. Hold down the # key for one
second to switch back and forth from numbers to alpha characters.
4. Auto Answer, Phone Book Settings, External Services Settings and
Permissions
These settings may be left unchanged if no special needs are required. See chapter
General Settings
for more information.
13
TANDBERG 1500 MXP
5. ScreenSettings
When using wide screen (16:9) monitors, set TV Monitor Format to Wide (16:9).
TANDBERG also recommends setting Picture Layout to Picture outside Picture when
using 16:9 monitors. Picture outside Picture provides a display layout optimized for
wide screen monitors. The display layout may be changed at any time using the
Layout button on the remote control.
6. SoftwareOptions
To activate options for the system, a new option key must be entered in the Software
Options menu (see paperwork accompanying the system). The Presenter option key
should be entered under “New Option Key”. Any bandwidth option key should be
entered under “New Bandwidth Key”. For more information on these options, please
contact your TANDBERG representative.
7. Date and Time Settings
Select your preferred Date and Time Settings.
8. Save changes
Remember to save any changes made in a menu by selecting the Save button on the
menu line and pressing OK.
Network configuration:
1. Open the Network menu
Press OK/Menu to open the Main Menu, if not already displayed. Select Control
Panel - Administrator Settings - Network to open the Network menu.
14
2.ISDN configuration
Set the Network type to the desired network. Specify the settings for the selected
network in the relevant menu. For details, follow the instructions in ISDN-BRI
Settings. See also the examples in Appendix 9: Connecting the system to the
Switched 56 network and in Appendix 10: Connecting the system to ISDN using NT1
network adapters.
3.LAN configuration
Select LAN Settings in the Network menu and specify the necessary LAN settings
according to the instructions from your LAN administrator. For details, follow the
instructions in LAN Settings
refer to H.323 Settings
. If there is an H.323 Gatekeeper present on your LAN,
as well.
4.Network Profiles
Please refer to Network Profiles
for details
Installation
5.Data Port
Please refer to Data Port
for details
6.Save changes
Remember to save any changes made in the menu by selecting the Save button on
the Menu line and pressing OK.
* The International Name field is only visible if the system name contains Asian and non-Latin
character text input.
15
3 General Use
Wake up the system
When the system is not in use, it is in standby mode and the screen is black. Wake up the system
by picking up the remote control. An incoming call or pressing any key on the remote control will
also wake up the system.
If the system does not respond:
Make sure that the system is switched on by using the On/Off switch located at the rear
of the Codec.
Verify that your monitor is switched on. This is done by pushing the power button on the
front of the monitor, the button on the far right.
3.1 The Welcome Screen
General Use
When the system is switched on, the welcome screen will be displayed. The welcome screen
presents the menu and displays your main camera image in the background (display main
camera is the default setting). The ISDN/IP numbers and the system name are displayed in the
upper right corner. The ISDN Number and IP Number are the dial-in numbers of the system.
The welcome screen provides you with the most important system information:
System Name
Your ISDN Number
Your IP Address or IP Number
Indications of Missed Calls
It is possible to customize the text on the welcome screen. See Menu Settings
welcome text.
or Warnings if any
for how to edit the
17
TANDBERG 1500 MXP
3.2 Using the Remote Control
The system is controlled with a remote control. Think of the remote control as a mobile phone
with number keys and call keys. Use the arrow keys and press OK to navigate through the
menus. The system’s most commonly used functions are also accessible directly from the remote
control.
The remote control (TRC 3)
1. Mic Off turns your microphone on and
off, see Mic off
2. Arrow keys are used for navigation in
the menu and for moving the camera*
when the menu is hidden, see
Navigation
3. Volume + and – adjusts the Codec
volume only and not the monitor's
volume, see Volume + and -
4. The Layout key toggles between full
screen and different display layouts, see
Layout
5. Cancel takes you back one step in the
menu system. Use Cancel to delete
characters in an input field, see
Navigation
key for 1 second to close the menu.
6. Press the Call key to place a call, see
Make a Call
7. Camera presets define specific camera
positions. Move the camera to the
desired position and press and hold a
number key for 1 second to save the
current camera position to that number
key. To activate a preset whilst in a call,
simply press and release that number
key, see Camera Presets.
8. Snapshot takes a snapshot of your video
only while you are in a call, see Take
New Snapshot.
9. The Presentation key switches to a
predefined presentation source. If the
Presentation key is held down for 1
second then the Presentation video
sources menu will appear, see
Presentation Key
10. Press OK/Menu to show the menu and
to select menu items, see Navigation
11. Use Zoom + and – to zoom the camera
.
.
.
.
. Press and hold the Cancel
.
.
.
18
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