CAFE ESPRESSO® II
ESPRESSO MACHINE
User Guide
EM3820
Contents
Sunbeam’s Safety Precautions 1
®
Features of your Café Espresso
Coffee Making Guide 5 - 10
Tips for making the perfect cup 11 - 12
Tips for Milk Texturing 13 - 14
Before using your Café Espresso
Care & Cleaning 15 - 16
Descaling 17 - 18
Troubleshooting Guide 19 - 21
Coffee Styles to Try 22 - 23
Warranty 24
II 2 - 4
®
II 15
Important Instructions - retain for future use
Sunbeam’s Safety Precautions
SAFETY PRECAUTIONS FOR YOUR SUNBEAM
ESPRESSO MACHINE.
• Always place the unit on a flat, level surface.
• Do not operate without water in reservoir.
• Do not remove the filter holder during water
flow or coffee flow as the unit is under pressure.
Removing the filter holder during operation can
lead to a scalding or injury.
• Clean the steam nozzle only when the unit has
been switched off and allowed to cool.
• Disconnect the plug from the power outlet if
there is any problem during the coffee making
process or prior to cleaning your appliance.
Sunbeam is very safety conscious when
designing and manufacturing consumer products,
but it is essential that the product user also exercise
care when using an electrical appliance. Listed
below are precautions which are essential for the
safe use of an electrical appliance:
• Read carefully and save all the instructions
provided with an appliance.
• Always turn the power off at the power outlet
before you insert or remove a plug. Remove
by grasping the plug - do not pull on the cord.
• Turn the power off and remove the plug when the
appliance is not in use and before cleaning.
• Do not use your appliance with an extension cord
unless this cord has been checked and tested by
a qualified technician or service person.
• Always use your appliance from a power outlet of
the voltage (A.C. only) marked on the appliance.
• This appliance is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they have been
given supervision or instruction concerning use
of the appliance by a person responsible for their
safety.
• Children should be supervised to ensure that they
do not play with the appliance.
• The temperature of accessible surfaces may be
high when the appliance is operating.
• Never leave an appliance unattended while
in use.
• Do not allow the power cord to come into contact
with the hot parts of the appliance (cup warming
plate, filter holder, steam nozzle).
• Keep hands away from hot parts of the appliance,
including the cup warming plate, filter holder and
steam nozzle.
• The temperature of accessible surfaces may be
high when the appliance is operating. Even after
use, the heating element surface is subject to
residual heat after use.
• Do not use an appliance for any purpose other
than its intended use. Injury could occur from
misuse.
• Do not use an appliance for any purpose other
than its intended use.
• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.
• Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch any
hot surface.
• Do not operate any electrical appliance with a
damaged cord or after the appliance has been
damaged in any manner. If damage is suspected,
return the appliance to the nearest Sunbeam
Appointed Service Centre for examination, repair
or adjustment.
• For additional protection, Sunbeam recommend
the use of a residual current device (RCD)
with a tripping current not exceeding 30mA in
the electrical circuit supplying power to your
appliances.
• Do not immerse the appliance in water or any
other liquid unless recommended.
• Appliances are not intended to be operated by
means of an external timer or separate remote
control system.
• This appliance is intended to be used in
household and similar applications such as: staff
kitchen areas in shops, offices and other working
environments; farm houses; by clients in hotels,
motels and other residential type environments;
bed and breakfast type environments.
If you have any concerns regarding the performance and use of your appliance,
please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line.
Ensure the above safety precautions are understood.
1
Features of your Sunbeam Café Espresso® II
A
B
C
K
J
I
H
G
Measuring spoon
2
D
E
Filter
1 cup filter 2 cup filter
Tamper
500ml jug
F
Features of your Sunbeam Café Espresso® II
A. Warming plate
Preheats cups and glasses. This helps
retain the essential characteristics of true
espresso; aroma and a rich, sweet taste.
B. Group head
C. Group handle
Removable Drip Tray & Grill
D.
Includes a Water Level Indicator which
floats through the Grill indicating when the
tray is full and requires emptying.
Non-slip rubber feet
E.
Makes the unit sturdy, preventing it from
slipping or scratching the bench top.
Extra cup height clearance
F.
Additional clearance between the group
handle and the drip tray – designed to suit
taller cups.
Steam wand
G.
H.
Silicone cover
Allows you to move the steam wand into
the desired position without burning your
fingers.
I.
Operating dial
Easy to operate selector dial - turn to the
right to make espresso (
for steam ( ).
J.
Power button
K.
1.7L removable water reservoir
The large water reservoir is removable for
easy filling. Simply lift and remove in any
direction.
) or to the left
3
Features of your Sunbeam Café Espresso® II
15 BAR Italian Pump
The thermoblock works in conjunction
with the pump to deliver the correct water
temperature at the correct pressure for
complete extraction of oils, coffee solids
and aroma. The 15 BAR pump is fitted
with a pressure relief system, to limit the
pressure to 15 bar (for protection from
over-pressure).
Thermoblock Fast Heating System
The thermoblock ensures quick heat up,
and a precise water temperature for the
best coffee extraction, and milk texturing.
An espresso is made with hot rather than
boiling water. The thermoblock heats the
water so that the espresso extracts at
92°C (just below boiling point) for optimum
extraction of oils from the coffee grinds.
Temperatures above this will burn the
grinds resulting in a bitter taste.
Italian Crema System
Dual Wall Filter Baskets create additional
back pressure creating a subtle aeration
for a great espresso extraction and steady
pour. They ensure a rich velvety espresso
with a signature layer of golden crema.
Dual Wall Filter Baskets are designed
for use with pre-ground grinds, however
they can also be used with freshly ground
grinds.
4
Coffee Making Guide
The diagrams below and on the following pages are to assist you in using your Sunbeam Café
Espresso
®
II. Each of the diagrams is numbered. Throughout this instruction manual these
numbers will be referred to.
For example: Fill the water reservoir (1) (2) (3) (4) (5) with cold tap water...
Each time you see these numbers please refer back to the diagrams at the front of the
instruction manual.
Filling the water reservoir
1 2 3
Open lid of water reservoir.
Fill in place with cold water,
Remove water reservoir.
OR
4 5 6
Fill at sink with cold water. Replace the water reservoir. Press 'power ' button to
turn machine on.
Preparing the espresso machine
2 cup
filter
1 cup
filter
7 8 9
Select filter. Place group handle onto
group head.
Turn group handle to the
right as far as it will go.
5
Coffee Making Guide
10
Place container under the
group handle pouring spouts.
Making an Espresso
12
Warming espresso cups.
11
Turn operating dial to the
espresso
water to run through.
setting and allow
13
Select appropriate filter and
place into handle.
14
Hold group handle and purge
with water to preheat.
15
Place coffee in filter. Tamp the coffee.
6
16
Wipe the edge of filter to
remove any coffee grinds.
17
Coffee Making Guide
18
Place group handle onto group
head and turn handle to the
right, as far as it will go.
Texturing milk
21
Purge the steam wand by
turning dial to the steam
setting.
19
Turn the dial to the right to
make an espresso
back to the off '
when finished.
. Turn
' position
22 23
Swing steam wand to the
side of espresso machine
20
Discard the used coffee
grinds.
Place steam wand into milk,
approx. 1cm below surface
and turn the dial to the
steam
setting.
24
Angle jug to rest steam wand
in spout and place nozzle just
below surface of the milk.
25
Raise the jug until nozzle is
in the centre of milk.
26
Close the steam by turning
dial back to the off 'O'
position.
7
Coffee Making Guide
Care and cleaning
27
Wipe steam nozzle and wand
with damp cloth and purge a
small amount of steam.
30 31
Remove steam nozzle from
steam wand.
28
Flip open the lid of the water
reservoir and the cleaning pin
is located on the inside of the
lid.
Insert the smaller cleaning
wire into the single hole in
the base of the filter.
29
Insert the larger wire into the
hole in the base of the steam
wand.
32
Remove the drip tray grid.
Remove the drip tray, pull
tray outward and toward you.
8
33
Ensure plastic lining is
clipped back into position in
the drip tray.
34
Coffee Making Guide
1. ESPRESSO FUNCTION
For best results, it is ideal to pre-heat your
cups, group handle and filter as follows:
• Insert the power plug into a 230-240V AC
power outlet and turn the power on.
• Fill the water reservoir (1) (2), (3) (4) (5)
with cold water and start the appliance (6).
• Put the group handle and an empty filter
in place (7) (8) (9), and place a container
underneath the group handle to capture
water.
• Turn the dial to
(11).
• Let water run through the group handle for
10 seconds and return the dial to the off
(
) position.
Note: Once the appliance has been on for
a while, the coffee cups can be warmed
by placing them upside down on the cup
warming plate (12).
Preparing an espresso:
• Insert the power plug into a 230-240V AC
power outlet and turn the power on.
• Fill the water reservoir (1) (2), (3) (4) (5)
with cold water and start the appliance (6).
• Pre-heat your group handle by holding the
group handle under the group head and
purging with water (14).
• Pre-heat your coffee cups by placing them
upside down on the cup warming plate (12).
• Select the required filter (7) for 1 or 2 cups
of coffee and place in the group handle.
• Using the measuring spoon supplied, place
one or two measures of ground coffee into
the filter (15). With the other end of the
measuring spoon, use the tamp to push
(pack) down the coffee grinds (16).
Important: Be sure not to over-fill the filter
with too much coffee, and wipe around the
edge of the filter to remove any coffee grinds
(17).
the espresso ( ) setting
• Place the group handle in the group head.
Position the handle so it points to the left,
place the group handle flat against the
group head, then turn the handle towards
the right (18) as far as it can go.
Note: Do not over tighten.
• Place 1 or 2 pre-heated cups below the
pouring spouts.
• Turn the operating dial to the espresso (
setting (19). You will hear the machine
making a pumping noise, this is normal.
• Once the cup/s are filled to the desired
level, turn the operating dial to the off
(
) position.
• Remove the group handle and the filter by
turning the group handle to the left.
• To remove the used coffee grinds from the
filter, simply turn the group handle upside
down in a bin and gently tap out the
coffee (20).
• After each use of the espresso machine
for best results when making consecutive
cups of espresso we recommend that you
flush a small amount of water through the
machine with the group handle already
removed from the group head. Simply turn
the operating dial to the espresso setting
and allow the water to run through until
you have a consistent flow of water. This
will wash out any old or used coffee grinds
stuck to the underside of the group head
and also help ensure the correct water
temperature for your next shot of espresso.
Note: Do not leave the group handle locked
in position for extended periods, or when
machine is not in use. This shortens the
life of the group head rubber seal.
)
9
Coffee Making Guide
2. STEAM FUNCTION
The steam function can be used for texturing
milk.
Important: There is a risk of scalding when
the steam nozzle is in use. Hot water or
hot steam can cause scalding. Only use the
steam wand when it is immersed in the milk.
• Fill the water reservoir (1) (2) (3) (4) (5)
with cold water and start the unit (6).
• Position the steam wand so that the tip is
over the drip tray.
• Turn the dial to the steam (
) position
(21). Some water will come out of the
steam wand. Once steam starts to come
out turn the dial to the off (
) position
(26).
• Swing the steam nozzle to the side of the
machine (22).
• Pour cold milk into a stainless steel jug to
no more than
1
/
3
full.
Tip: For best results we recommend using
refrigerated milk and a stainless steel jug
that is well chilled. Be sure not to rinse the
jug with warm water before use.
• Hold the jug under the steam wand so that
the nozzle opening is completely immersed
in the milk. Turn the operating dial to the
(
) setting to activate the steam and
commence texturing the milk (23).
Tip: For instructions on how to texture milk
refer to section 'Tips for Milk Texturing'.
• Angle jug so the steam wand is resting in
the spout of the jug and position the tip of
the steam wand just below the surface of
the milk (24).
Note: The nozzle must not touch the
bottom of the jug to ensure that the steam
release is not obstructed.
• Move the jug so that the steam wand is in
the 3 o'clock position, this will create a
whirlpool motion to the milk. As the steam
heats the milk, the milk will begin to rise.
Follow the level of the milk by lowering the
jug, always keeping the tip of the steam
nozzle just below the surface (25).
• When milk is at temperature close the
steam by turning the dial back to the off
(
) position (26).
Note: Do not boil the milk.
Cleaning the steam wand
You must clean the steam wand immediately
after each use. Simply wipe the stainless
steel steam wand clean with a damp cloth.
Also, briefly turn the operating dial to steam
(
) setting to clear any remaining milk out
of the steam wand (27).
Caution: Steam from the wand is extremely
hot and there is danger of scalding.
Note: Should your steam wand become
blocked, supplied with your espresso
machine is a cleaning wire. The cleaning
wire is located on the underside of the lid to
the water reservoir (28). With the cleaning
wire insert it into the hole in the base of
the steam wand (29). Should the steam
wand/arm remain blocked, unscrew the
steam nozzle from the steam arm (30) clean
the steam nozzle by once again using the
cleaning wire and flush under running water.
10
Tips for making the perfect cup
The way the espresso pours will tell you
everything. Look out for:
1. Type of Extraction
• Optimum Extraction
A quality pour has a steady flow with a
consistency similar to that of warm honey.
The resulting crema is dark golden.
The sweetest flavours and oils have been
extracted creating a rich tasting espresso.
• Under Extraction
The pour is quick and light in colour, the
resulting crema is thin with a creamy light
brown colour which quickly dissipates.
This occurs when too little of the essential
oils, flavours and colours from the coffee
grinds have been extracted. This creates a
sour tasting espresso.
• Over Extraction
There may be no pour, or it may be slow
and drip throughout the entire pour.
The resulting crema is very dark.
This occurs when too much of the essential
oils, flavours and colours from the coffee
grinds have been extracted. This creates a
bitter tasting espresso.
2. Look for Colour Change
The optimum shot contains 3 elements:
Heart: At the base - starts out dark brown.
Body: Blends with the heart - becomes a
rich caramel with reddish reflections.
Crema: The layer on top of the body - dark
golden.
Crema Body Heart -
3. Grinds
You may need to vary the coffee grind size
when using different beans.
Important: Ensure beans or pre-ground
grinds are fresh. Old pre-ground grinds
and old beans, no matter the grind size,
will not produce a good tasting espresso.
11
Tips for making the perfect cup
Extraction Guide
There are extraction variations from bean to bean, and everyone’s taste is different.
Use the below as a guide to improve your espresso technique, so it’s just right for you.
UNDER EXTRACTION OPTIMUM EXTRACTION OVER EXTRACTION
Pour Quick flow Steady flow No flow-drips
Colour
Ta ste Sour, Acidic, Watery Rich, Sweet, Vibrant Bitter, Dry, Grainy
Grind ^^
Dosage
Tamp
^^ Ensure beans or pre-ground grinds are fresh. Old pre-ground grinds & old beans, no
matter the grind size, will not produce a good tasting espresso.
Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub
Pale brown
Crema-light brown
Too coarse
Use a finer grind
Not enough grinds
Use more grinds
Not enough tamp force
Tamp firmer
Remember practice makes perfect.
Rich caramel
Crema-dark golden
Just right
Measuring spoon,
1 cup or 2 cups full
Just right-firm pressure
Very dark brown
Crema-dark brown
Too fine
Use a coarser grind
Too many grinds
Use less grinds
Too much tamp force
Tamp lighter
12
Tips for Milk Texturing
12
O’CLOCK
3
O’CLOCK
Milk texturing is the steaming of milk.
Key Elements to Textured Milk
The steam only heats the milk. The milk
also needs to be aerated (add air) to create
the micro-foam, and needs to be blended
well together. Milk that has been textured
correctly has been heated to between
60-65°C, and has a thick, rich microfoam with a silky sheen. It’s all about the
temperature, positioning of the Steam
Wand and when you move the Milk Jug.
1. Fill Milk Jug
Add cold milk around 4°C
into a chilled
clean Stainless Steel Jug. Fill to the bottom
of the spout.
Note: The volume of milk will increase
or ’stretch’ during texturing, so don’t
overfill the Jug.
FINISHED
FILL
MAX
MAX
2. Steam Warm Up
For best milk texturing results every time,
ensure
steam has warmed up before
texturing milk
.
3. Position
Place the Steam Wand Arm in the Jug
spout at the 12 o'clock position, with the
Steam Wand Tip in the milk at the 3 o'clock
position. Keep the Steam Wand Tip just
under the surface of the milk. This will
create a whirlpool action.
4. Sound
How air is introduced to the milk
determines the consistency of the foam. If
large gulps of air are added to the milk, the
foam will have large bubbles. Introducing
air to the milk in a controlled, gentle
fashion indicated by a gentle hissing sound,
will ensure the milk has fine aerated microfoam.
Pro Tip: Milk Texturing Sounds
• Screeching - Tip too deep, lower Jug.
• Smooth Hissing - Just right for latte.
• Gurgling - Tip not deep enough, raise Jug.
5. Keeping Steam Tip Position
As the steam heats and textures the milk,
the milk will stretch causing the level of
the milk in the Jug to rise. As this happens
follow the level of the milk by lowering
the Jug, keeping the Steam Wand Tip just
below the surface.
13
Tips for Milk Texturing
6. Amount of Foam
Create the amount of micro-foam you want.
Cappuccinos traditionally have more microfoam than a flat white.
(See Coffee Styles page)
7. Immerse Tip
After you have created the amount of foam
you want, immerse the Steam Wand half
way down the milk level. This heats all
the milk and pulls in milk instead of air.
This ensures the milk and foam is blended
together, making it denser and smoother.
8. Correct Temperature
An indicator that correct milk temperature
has been reached is when the Jug can only
be held continuously for approximately 3
seconds.
10. The Finishing Touches
Pour from the Milk Jug into your cup in one
steady motion.
11. Purging the Steam Wand
After turning removing the Jug from the
Steam Wand, place the Steam Wand over
the Drip Tray and purge the Steam Wand to
remove any milk that has been sucked up.
12. Wipe Steam Wand
Wipe the Steam Wand Arm and Tip with
a clean damp cloth to remove any milk
residue.
Pro Tip: Milk Temperature
• Under - If not heated long enough, it
will be warm with little texture.
• Optimum - between 60-65°C.
• Over - If heated for too long it will
start to boil around 72°C, and will
have a burnt taste with all texture lost.
9. Tap & Swirl the Jug
Gently tapping the Jug on the benchtop
helps release larger trapped air bubbles.
Swirling helps the milk and froth to
combine for an even consistency and a silky
appearance.
Remember practice makes perfect.
Visit our Coffee Hub to see more - sunbeam.com.au/coffeehub
14
Before using your Café Espresso® II
Before using your Sunbeam Café Espresso® II
for the first time or if you have not used it for
some time, run water through without coffee
in the group handle, as follows:
Note: Throughout these instructions the
numbers you see highlighted and in brackets
refer back to the diagrams at the start of this
instruction manual.
• Open the lid of the water reservoir (1) and
fill with cold water (2). Alternatively you
can open the lid and remove the water
reservoir using both hands (3). Then fill
with cold water (4).
• Replace the water reservoir firmly into the
unit (5) and close lid.
• Insert the power plug into a 230-240V AC
power outlet and turn the power (
Start the unit (6). The red power (
will illuminate and flash to indicate it is
warming up.
• Place one of the filters in the group handle
(7). Then position the group handle on the
machines group head (8).
) on.
) light
• To ensure that the group handle is in
the correct position, turn the handle so
it points to the left and place the group
handle flat against the group head (8),
then turn the handle towards the right (9),
as far as it can go.
Note: Do not over tighten.
• Place a sufficiently large container under
the group handle pouring spouts (10).
• When the power button has stopped
flashing and is completely illuminated, the
machine is ready for the next step.
• Turn the dial to the espresso (
(11) and allow all the water in the water
reservoir to run through.
• If necessary, you may need to stop the
operation by turning the dial to the off
(
) position, empty the container, then
resume the operation.
Note: Make sure that the water reservoir is
clean and free of any debris, as any fine
particles can block the water flow.
) setting
Care and Cleaning
The coffee making process involves extracting
oils out of coffee grinds to make espresso
coffee. Deposits of these oils build up over time
and affect the taste of the coffee and operation
of the espresso machine.
Regular cleaning to remove these oils is
essential for espresso machines to keep
operating effectively. Flushing water, through
the group head and the steam wand, is the
easiest way to keep your machine clean after
making each coffee, and at the end of your
coffee making session.
Important: Never wash your espresso machine
accessories in the dishwasher.
Drip tray
Remove the grid and drip tray at regular
intervals to empty (32), (33). If the red floating
level indicator appears through the grid, empty
the drip tray immediately.
Clean the drip tray and its grid with water and
a little non-abrasive washing up liquid, rinse
and dry.
Over time it is normal for the inside of the drip
tray to be stained by the oils in the coffee.
Note: Ensure that when you are replacing the
d
rip tray that the plastic lining is in position (34).
15
Care and Cleaning
The group head, filters & group handle
The filters and group handle should be washed
after each use by rinsing them under warm
water. Wash at regular intervals in warm soapy
water using a mild detergent.
To clean the group head, flush water through
and wipe the head and around the inside rim
with a damp cloth.
To assist in keeping the filter and the group
head clean, at the end of each coffee making
session we recommend you run the machine,
with the filter in place, without coffee – using
water only.
Should the holes in the filters become clogged
with coffee granules use a fine bristled brush to
remove them.
Important: Should the filter remain blocked
after normal cleaning, supplied with your
espresso machine is a cleaning wire. The
cleaning wire for the filter is located on t h e
underside of the lid to the water reservoir
(28) with the cleaning wire insert it into the
single hole in the base of the filter (31).
Group head rubber seal
This seal is located in the group head and
creates a seal against the group handle when
making an espresso.
Note: When your Sunbeam Café Espresso
not being used, we recommend that you do not
leave the group handle attached to the machine
as this will reduce the life of the seal.
Over time this seal loses its elasticity and
will require replacement – usually every 6-12
months. Signs that the seal is deteriorating are
when: the group handle rotates to the far right
and feels loose, or steam escapes from around
the group head during use.
®
II is
The cup warming plate and exterior
Wipe over the unit with a damp cloth and wipe
dry. Do not use abrasives or metal scourers, as
these will scratch the exterior surface.
Steam wand
The steam wand needs to be cleaned each time
you texture milk or heat any other liquid. To
clean the steam wand, wipe with a damp cloth.
Note: After each use we recommend that a
small amount of steam is purged from the
steam wand.
On a monthly basis we recommend thoroughly
cleaning the steam wand.
To do this soak the wand in water with the
stainless jug resting on the drip tray. Ensure
that the water level in the jug is over the wand.
Run steam through the wand for 30 seconds,
then leave to soak overnight.
In the morning turn the machine on and run
steam through the wand again for 30 seconds.
Important: Do not wash parts in the dishwasher.
Do not immerse the unit in water.
Important: Should your steam wand become
blocked, supplied with your espresso machine
is a cleaning wire.
The cleaning wire for the steam wand is located
on the underside of the lid to the water
reservoir (28).
With the cleaning wire insert it into the hole in
the base of the steam wand (29).
Should the steam wand remain blocked
unscrew the steam nozzle from the steam arm
(30). Clean the steam nozzle by once again
using cleaning wire and then flush under
running water.
16
Descaling
After continued use, your espresso machine
may develop a build-up of mineral deposits.
Thus your machine will require occasional
‘descaling’.
We recommend that you descale your machine
every 2-3 months, although this period will
depend on the hardness of water and frequency
of use of the machine.
Descaling solution
Use Sunbeam Liquid Descaler, which is
available at any Sunbeam Service Centre
listed at www.sunbeam.com.au. Alternatively,
dissolve 3 tablespoons of vinegar in two litres
of lukewarm water.
Descaling the espresso machine
Note: Ensure that the espresso machine is
turned off and the power cord is unplugged.
1. Remove the water reservoir from the
machine and if necessary empty any water.
2. Remove the drip tray and place it out of the
way.
3. Remove the group handle from the machine
and rinse it thoroughly under running water
and set aside.
4. Place a cloth/tea towel on the bench
and carefully turn the machine upside
down. The machine should now be on
the warming plate resting on the cloth/tea
towel.
5. Using a screwdriver, unscrew the shower
screen from the group head.
6. Remove the shower screen from the
centre hold using the tip of a fork or
skewer. Wash the shower screen in hot
soapy water, rinse and dry well. Set aside
in a safe place with the screw and the
blue rubber seal.
7. Using a small brush, scrub in and around
the area of the group head, removing all
coffee granules.
8. Wipe down the steam wand with a small
brush.
Note: Follow the steps in the Care and Cleaning
section, under Steam Wand for a more
thorough cleaning procedure.
9. Turn the machine upright, so that it is now
sitting correctly on the bench.
10. Fill the water reservoir with water to the
'MAX' line and add 1 capful of Sunbeam
Liquid Descaler or, alternatively fill the
water reservoir with the vinegar solution.
Place the water reservoir onto the espresso
machine.
11. Place a large container under the group
head and another container under the
steam wand.
12. Insert the power plug into a 230-240V AC
power outlet and turn the power ‘On’.
13. When the power button is completely
illuminated, turn the dial to the espresso
setting. Run through about ¹/³ of the liquid
immediately and return the dial to the off
(
) position.
14. Turn the dial around to the steam ( )
position and move the steam wand over the
drip tray.
15. Allow the solution to come through the
steam wand for 1 minutes.
17
Descaling
16. After 1 minute, stop the machine by
turning the operating dial to the off (
position.
17. Leave the machine off for 10-15 minutes
to allow the descaler to take effect.
18. Turn the dial to the espresso (
and allow
solution to run through the brewing head.
19. Turn the dial to the steam (
Place the steam wand over the drip tray.
20. Allow the hot water to run through the
wand for 2 minutes. Return the dial to the
off (
21. Turn the dial to the espresso ( ) setting
and allow the remaining solution in the
water reservoir to run through the group
head.
22. Remove the water reservoir from the
machine and rinse thoroughly under
running water, ensuring that all traces of
the descaling solution is removed. Fill the
water reservoir with clean water and place
onto the machine.
23. Run two (2) full water reservoirs through
the group head. Refill the water reservoir
and run the steam nozzle for 4-5 minutes.
Note: Ensure that you continue to run water
through the machine until the water runs clean
and clear.
½
of the rest of the descaler
) position.
) position.
)
) setting
24. When this is finished, remove the water
reservoir and set aside. Remove the water
containers and give the machine a good
wipe over.
25. Turn the machine upside down. The
machine should now be on the warming
plate resting on the cloth/tea towel once
again.
Important: The group head will be hot from
the descaling process. Allow this to cool down
before replacing any parts.
26. Carefully replace the rubber seal, filter,
washer and screw. Tighten well.
27. Turn the machine upright, so that it is now
sitting correctly on the bench.
28. Replace the drip tray.
29. Fill the water reservoir with water and
position it on to the machine.
18
Troubleshooting Guide
PROBLEM POSSIBLE CAUSE WHAT TO DO
Coffee runs down the side of Group handle is not attached correctly, Ensure the handle is firmly positioned
the group handle. or has not been tightened sufficiently. onto the group head. See the "Coffee
Making Guide".
Edge of filter insert is not free Clean around the top edge of the
of coffee granules. filter and wipe the group head clean
of coffee.
The group head is dirty. Wipe group head with a
damp cloth.
The group head is defective. Contact a Sunbeam Service Centre.
Group head rubber seal is damaged, Contact a Sunbeam Service Centre.
or worn.
No coffee runs through. No water in the water reservoir. Fill reservoir with water.
Water reservoir not correctly Press firmly down on the water reservoir
assembled. to ensure it is correctly positioned.
Filter may be blocked. See the "Descaling" section.
The filter is blocked, the coffee Empty out the filter and rinse under
grounds are too fine or tamped water to clean. Wipe the group head
down too hard. with a cloth. Repack the filter and tamp
down coffee lightly.
Coffee pours out in drops. Coffee grounds are too fine or are too Ensure you are using an evenly ground
compacted. coffee and do not compact the grounds
so firmly.
Machine blocked by scale build up. See the "Descaling" section.
Espresso does not have any Coffee is old or dry. Use fresh coffee and once you open the
Crema. coffee be sure to store it in an airtight
container.
Coffee not compacted firmly enough. Compact coffee grounds more
firmly.
Coffee too coarse. Grind the coffee to a finer texture or
change brands of espresso coffee to a
finer grind.
19
Troubleshooting Guide
Espresso does not have any Not enough coffee in filter. See the "Coffee Making Guide"
Crema.
Handle comes off during brewing. Coffee tamped too hard. Tamp the coffee grounds lighter.
Coffee grind is too fine. Change to a coarser grind of coffee.
Group handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the group head.
See the "Coffee Making Guide".
Top edge of filter is not free of coffee Clean around the edge of the filter and
granules. wipe the group head clean of coffee.
The group head is dirty. Wipe group head with a damp cloth.
The group head is defective. Contact a Sunbeam Service Centre.
Group head rubber seal is warn or Contact a Sunbeam Service Centre.
damaged.
Coffee is too cold. Cups, filter and filter hand are cold. Pre-heat cups, filter, handle and
filter. See the "Coffee Making Guide".
If making a cappuccino or latte Ensure that milk is heated properly
the milk may not be heated enough. during texturing, but be sure not to boil
the milk. See the "Coffee Making
Guide".
No steam from the steam nozzle. Steam nozzle is blocked. See "Care & Cleaning".
Not enough froth when texturing Milk is not fresh. Ensure the milk is fresh.
Milk temperature is too warm. Ensure that the milk is well refrigerated
before use.
Texturing jug. For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.
Steam nozzle is blocked. See "Care & Cleaning".
Milk has been boiled. Start again with fresh, chilled milk.
The milk is making bubbles Ensure that the froth attachment
rather than frothing. is correctly positioned on the steam
nozzle. The tip of the steam nozzle
should be positioned just below
the surface of the milk.
20
Troubleshooting Guide
Uneven cup filling. Uneven tamping or obstruction in the Ensure coffee is tamped evenly
pouring spouts. and check that there is nothing
obstructing the pouring spouts.
Defective baffle in group handle. Contact a Sunbeam Service Centre.
Espresso tastes burnt. Type of coffee being use. Experiment with different brands of
coffee.
Appliance has not been rinsed Run a reservoir full of water properly
after descaling. through the machine before making
another coffee.
Pump makes an unusually No water in reservoir. Fill the water reservoir.
loud noise.
Water reservoir not correctly Replace the water reservoir
positioned. firmly into the unit.
Machine does not operate. Group head may be blocked. Remove filter holder and clean group
head. See "Care & Cleaning".
Machine blocked by scale See the "Descaling" section.
build up.
If this guide does not solve your query, contact Sunbeam Customer Care Line:
Australia - 1300 881 861.
New Zealand - 0800 786 232
21
Coffee Styles to Try
Espresso (Short Black)
Espresso is a concentrated, full bodied coffee with a stable layer of
‘crema’ on top. An espresso is the foundation of all café coffee.
• Espresso glass (90mL)
• Single or double shot of espresso (30mL-60mL)
Ristretto
A ristretto is an extremely short espresso, distinguished by its
intense flavour and aftertaste.
• Espresso cup (30mL)
• Half a single shot of espresso (15mL)
Long Black (Americano)
A standard espresso with hot water added. The hot water is added
first so that the ‘crema’ is maintained.
• Cup (190mL)
• Hot Water (to preference)
• Single or double shot of espresso (30mL-60mL)
22
Con Panna
Con Panna, Italian for ‘with cream’, made up of an espresso topped
with lightly whipped cream. It can also be dusted with cinnamon or
drinking chocolate.
• Cup (190mL)
• Single or double shot of espresso (30mL-60mL)
• Lightly whipped cream - dusted cinnamon.
Macchiato
Macchiato, Italian for ‘to stain or mark’. Traditionally served as a
standard espresso with a dash of cold or textured milk and a small
dollop of textured foam into the middle of the ‘crema’.
• Espresso glass (90mL)
• Single or double shot of espresso (30mL-60mL)
• Dash of cold or textured milk & small dollop of textured foam.
Coffee Styles to Try
Flat White
An espresso with textured milk and a thin layer of textured foam
milk on top. The wider cup will create the slim layer of foam, the
signature of the flat white.
• Wide cup (190mL)
• Single or double shot of espresso (30mL-60mL)
• Textured milk & foam.
Latte
An espresso with textured milk and a finger width layer of textured
foam milk on top. The narrower cup will create the thicker layer of
foam.
• Glass or Cup (220mL)
• Single or double shot of espresso (30mL-60mL)
• Textured milk & foam.
Cappuccino
An espresso with ⅓ steamed textured milk, topped with ⅓ creamy
foam and a dusting of chocolate.
• Cup (190-240mL)
• Single or double shot of espresso (30mL-60mL)
• ⅓ Textured milk, ⅓ textured foam - dusted with chocolate.
Mocha
Made in a similar way to a cappuccino but with the addition of
drinking chocolate. Simply stir the chocolate into the espresso prior
to adding the steamed textured milk and foam.
• Cup or tall glass (190-240mL)
• Single or double shot of espresso (30mL-60mL)
• Drinking chocolate (to preference)
• ⅓ Textured milk, ⅓ textured foam.
Babyccino
Steamed textured milk with a layer of foamed milk.
It can also be dusted with chocolate.
• Small cup (90mL)
• No shot of espresso
• Textured milk & textured foam - dusted with chocolate.
23
Warranty
Should you experience
any difficulties with
your product during the
warranty period,
please contact
Sunbeam Customer Care:
Level 6, Building 5,
Central Park,
660–670 Great South Road
Greenlane, Auckland
:
Need help with your appliance?
Contact our Customer Care Team or
visit our website for information and tips
on getting the most from your appliance.
AUSTRALIA
Visit:
Phone:
Mail:
NEW ZEALAND
Visit:
Phone:
Mail:
MADE IN CHINA TO
SUNBEAM’S
SPECIFICATION
www.sunbeam.com.au
1300 881 861
Units 5 & 6, 13 Lord Street,
Botany NSW 2019
www.sunbeam.co.nz
0800 786 232
Level 6, Building 5, Central Park,
660–670 Great South Road,
Greenlane, Auckland
APPROVED BY
APPROPRIATE
ELECTRICAL REGULATORY
AUTHORITIES
Sunbeam Corporation PTY LTD | ACN 000 006 771
Sunbeam is a registered trade mark.
Due to continued product improvements,
product illustrations and photographs in this User Guide
may differ slightly from the actual product.
EM3820_17EM1 CSH-JC0817-SUN52401
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