Sony XBR75X900F, XBR65X900F, XBR75X850F, XBR55X900F, KD55X750F User Manual

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Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Television

Use this Help Guide if you have any questions on how to use your TV. The Online Help Guide includes the latest information. For details, see

Using the Help Guide

“

”.

Settings

Troubleshooting

Index

Recommended Topics

Using the remote control

Using the TV Menu Bar

Home menu

Using the Action Menu

Introducing Android TV

Troubleshooting

If you want to print the complete Help Guide, see “

(Print Version) ”.

Help Guide

To check the models that this Help Guide applies to, visit

Go to page top

this page

TOC-1

Help Guide i

Using the remote control 3

Using the TV Menu Bar 4

Home menu 5

Using the Action Menu 8

Introducing Android TV 11

Troubleshooting 12

Getting Started 13

Using the Help Guide 1

Remote control 152

Using the remote control 3

Functions of the remote control buttons 153

Upper buttons on the remote control 231

Middle buttons on the remote control 233

Lower buttons on the remote control 235

Searching by voice 217

Keeping the TV updated 189

Introducing Android TV 11

Displaying the picture in a small screen 167

Downloading apps from the GooglePlay 157

Moving apps to a USB memory device 169

Viewing Internet media 171

Enjoying content from your mobile device on the TV with Google Cast 172

Enjoying safe apps and video streaming services (Security & restrictions)

173

Basic Operations 156

Home menu 5

Using the TV Menu Bar 4

Using the “Content Bar”(DISCOVER) 207

Using the Action Menu 8

Selecting devices that are connectedto the TV 219

Changing the picture and soundquality to your preferences 237

Adjusting the picture quality 242

“Picture adjustments” advancedsettings 382

Adjusting the sound quality 244

“Sound adjustments” advancedsettings 386

Illumination LED 238

TOC-2

Accessibility features 190

Support Site 191

Watching TV 14

Watching TV programs 192

Using the program guide 209

Using interactive broadcast TVservices 211

Watching in 3D (3D models only) 193

Understanding the basics of 3D TV(3D models only) 323

Preparing your 3D glasses (3Dmodels only) 325

Watching TV in 3D (3D models only) 327

Using the TV with Other Devices 15

USB devices 194

Playing content stored on a USBdevice 159

Information about USB devices usedfor storing photos and music 239

Supported files and formats 228

Photos 369

Music 370

Videos 372

Audio sampling rates (for videos) 379

External subtitles 381

Blu-ray and DVD players 195

Connecting a Blu-ray or DVD player 329

Watching Blu-ray and DVD discs 332

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible

models only) 196

Connecting an IR Blaster (IR Blastercompatible models only) 333

Setting up the IR Blaster to controlthe set-top box (cable/satellite box)(IR

Blaster compatible models only) 335

Smartphones and tablets 197

Displaying the screen of asmartphone/tablet on the TV usingthe Screen

mirroring function 161

Computers, cameras, and camcorders 198

Connecting a computer and viewingstored content 224

Connecting a camera or camcorderand viewing stored content 226

Computer video signal specifications 337

Audio system 199

Connecting an audio system 339

Adjusting audio system-relatedsettings 342

TOC-3

Bluetooth devices 200

Connecting a Bluetooth device 344

Adjusting the AV sync setting 346

Supported Bluetooth profiles 348

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported

models only) 201

Connecting a wireless subwoofer(optional) 349

Adjusting wireless subwoofer-relatedsettings (optional) 351

BRAVIA Sync-compatible devices 202

BRAVIA Sync overview 220

Using features available for BRAVIASync-compatible devices 353

Adjusting BRAVIA Sync settings 355

Viewing pictures in 4K from compatible devices (4K models only) 203

Viewing pictures in 4K resolution (4Kmodels only) 357

Settings for viewing pictures in 4Kresolution with higher quality (4Kmodels

only) 360

Connecting to a Network 16

Connecting to a network using aLAN cable 148

Connecting to a network using awireless connection 204

Using Wi-Fi to connect the TV toyour network 150

Using Wi-Fi Direct to connect to theTV (no wireless router required) 221

Home network features 205

Adjusting home network settings 362

Playing content from a computer 364

Playing content from a media server 366

RVU statement (RVU compliantmodels only) 367

Settings 17

Configuring the TV 206

[TV] 163

[Network & Accessories] 165

[System Preferences] 213

[Personal] 212

[Accounts] 368

[Expert panel settings](only modelsequipped with an OLED panel) 215

Setting a timer 166

Troubleshooting 12

Start here 174

Self diagnostics 246

TOC-4

Software updates 146

If a full reset (restart) of the TV isrequired 229

Picture (quality)/screen 175

Picture quality is not as good as viewed at the store. 247

Distorted picture. 248

The screen flickers. 249

No color/Dark picture/Color is not correct/Picture is too bright. 250

Dark screen. How to brighten the screen. 251

Color is not correct. How to adjust the color tone. 252

Screen format/wide mode changes automatically. 253

The screen suddenly changes to a video you do not recognize while watching

TV. 254

Suddenly the picture becomes small. 255

Black bands appear at the edges of the screen. 256

A black box appears on the screen. 257

There are banners/tickers at the top or bottom of the screen. 258

High resolution HDR pictures are not displayed. 259

3D pictures are not displayed. The 3D effect is weak. (3D models only) 260

Black bars appear on both sides of the screen when watching 3D pictures.

(3D models only) 262

You cannot turn off 3D display while watching 3D content. (3D models only)

263

The message [3D signal has been detected.] automatically appears when 3D

signal is detected. (3D models only) 264

A message about an app asking for permission to access a TV function is

displayed. 265

The screen becomes darker after a certain period of time. (only models

equipped with an OLED panel) 266

The message [Panel refresh did not finish] is displayed. (only models

equipped with an OLED panel) 267

You are concerned about an image retention. (only models equipped with an

OLED panel) 268

A white line appears on the screen. (only models equipped with an OLED

panel) 269

Panel refresh does not complete. (only models equipped with an OLED panel)

270

Keyboard 178

Broadcast reception 179

TOC-5

Check these things first to troubleshoot your TV reception. 271

Block noise or an error message appears and you cannot watch broadcasts.

272

Ghosting or double images appear. 273

Only snow noise or a black picture appears on the screen. 274

There is picture or sound noise when viewing an analog TV channel. 275

Some channels are blank. 276

Poor reception or poor picture quality with digital broadcasts. 277

You cannot view digital channels. 278

You cannot receive or select channels. 279

Some digital cable channels are not displayed. 280

Broadcast HD formats have poor quality. 281

Sound 181

No sound but good picture. 282

Audio noise. 283

No audio or low audio with a home theater system. 284

Distorted sound. 285

Headphone/Bluetooth audio device volume cannot be adjusted. 286

You want to output sound from both the headphones/Bluetooth audio device

and the TV speakers. 287

You are concerned about a delay between the picture and sound. 288

Network (Internet/home)/apps 182

The network name (SSID) of the wireless router to which you want to connect

is not displayed. 289

Sometimes video streaming quality is poor. 290

Wi-Fi connection is lost or intermittent. 291

Certain Internet video content displays a loss of detail. 292

Good picture quality but no sound on Internet video content. 293

Apps are inaccessible. 294

The TV cannot access the Internet when IPv6 is set. 295

Your TV cannot connect to the server. 296

A message appears stating that the TV cannot connect to your network.

297

You can connect to the Internet, but not to Google services. 298

Remote control/accessories 184

The remote control does not operate. 154

You cannot turn the Active 3DGlasses on. (3D models only) 299

The LED indicator on the Active 3DGlasses blinks. (3D models only) 300

TOC-6

Power 185

The TV turns off automatically. 301

The TV turns on automatically. 302

After turning on the TV, it turns offimmediately. 303

The TV does not turn on. 304

Connected devices 186

No picture from a connected device. 306

You cannot select a connected device in the Home Menu. 307

Certain programs on digital sources display a loss of detail. 308

Photo images or folders take time to display. 309

You cannot find a connected BRAVIA Sync HDMI device. 310

The STB MENU button on the remote control does not work. 311

You cannot turn off the set-top box (cable/satellite box) using the TV's remote

control through the IR Blaster function. 312

You cannot control a second AV receiver. 313

An external device (such as a set-top box or AV receiver) cannot be

controlled via the IR Blaster. (IR Blaster compatible models only) 314

Some media files in the USB device or server are not displayed. 315

The TV cannot be found by a Wi-Fi Direct device. 316

Operation cuts out, or a device does not work. 317

The TV cannot connect to a Miracast device or Screen mirroring compatible

device. 318

Video or sound sometimes cuts out. 319

Some paid content cannot be played. 320

Illumination LED 188

The illumination LED sometimeslights up. 321

You want to disable the illuminationLED so that it does not light up orblink.

322

Index 18

Help Guide 20

Help Guide

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Getting Started

Using the Help Guide

This Help Guide explains how to use this TV. Additionally, you can also

refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for parts descriptions and specifications of this TV.

In this Help Guide, you can read the desired information in order or

search for it directly. To search, select screen.

Help Guide versions

There are two versions of the Help Guide for your TV: the Built-in Help

at the top of the

Guide and the Online Help Guide. To view the Online Help Guide, your TV must be connected to the Internet. To switch between the Built-in and Online versions, use the switch button (A) at the top of the screen. You can check which Help Guide is currently displayed by looking at the title at the top of the screen.

Connect the TV to the Internet.

Select (A) to switch the Help Guide version.

Note

To use the latest features described in the Help Guide, you may need to update the TV's software. For details about software

updates, see the

Software updates

page.

The images and illustrations used in the Help Guide may differ depending on your TV model.

Design and specifications are subject to change without notice.

Hint

To see if your TV is equipped with one of the functions described in the Help Guide, refer to the paper manual or a Sony product catalog. This Help Guide is written for all regions/countries. Some

descriptions contained in this Help Guide do not apply to some regions and countries.

Using the remote control

You can operate many of the TV’s features by using the / / /

and buttons.

The included remote control varies depending on your model. For

descriptions of the remote control buttons, refer to the

remote control buttons

Use the desired item.

, , and buttons to “focus” on the

Functions of the

Press the center of the button to select the item currently in focus.

To return to the previous screen

Press the BACK button.

Using the TV Menu Bar

This feature is available for TVs in which the included remote control does

not have a DISCOVER button.

Press the TV button while watching a TV broadcast to display the TV Menu Bar. The TV Menu Bar allows access to your Favorite channels and displays the TV Menu, which allows access to the program list.

Press the TV button while watching a TV broadcast.

The TV Menu Bar is displayed at the bottom of the screen.

Move the focus up or down to select the desired category.

Move the focus left or right to select the desired item.

Press the button to launch the selected item.

Adding channels to favorites

Press the TV button while watching a TV broadcast.

The TV Menu Bar is displayed at the bottom of the screen.

Move the focus down to select [Add channels to Favorites].

Add your favorite channels.

Getting Started

Basic Operations

Using the TV Menu Bar

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Getting Started

Basic Operations

Home menu

The screen that is displayed when you press the HOME button on the remote control is called the Home Menu. The Home Menu allows you to

search for content, provides content recommendations, and provides access to apps and settings. Available items vary depending on your region/country and the current screen.

Searching (A)

You can search for various content by entering a search keyword using the on-screen keyboard or by voice. The availability of the remote control with a built-in microphone depends on your model/region/country.

Press the HOME button.

Select the microphone icon or Google Assistant icon at the top of the screen.

Enter a search keyword by speaking into the microphone on

the remote control, or by pressing the then using the on-screen keyboard.

button and

Recommended (B)

Displays content recommended by installed apps.

Featured apps (C)

Displays apps recommended for installation.

Apps (D)

Displays pre-installed and installed apps.

Hint

To install apps on the TV, refer to

Google Play

The following apps are pre-installed at the time of purchase.

Video, Album, Music

Play back video files, pictures, and music files in a USB memory device.

For details, refer to

Screen mirroring

Display content from a computer or mobile device such as a smartphone or tablet on the TV screen. You can enjoy pictures, video files, and web

browsing. For details, refer to

smartphone/tablet on the TV using the Screen mirroring function

Playing content stored on a USB device

Displaying the screen of a

Downloading apps from the

Games (E)

Displays installed games.

Hint

To install games on the TV, refer to

Google Play

Downloading apps from the

Inputs (F)

You can select a device connected to the TV such as via HDMI or video jacks, and switch input.

Settings (G)

You can configure the following settings.

Settings

Configures settings such as TV picture quality and sound. For details,

refer to

[TV]

Network Settings

Configures wireless LAN (Wi-Fi) and wired LAN settings. For details, refer

[Network & Accessories]

Timers

Configures the schedule to turn on the TV and time until it is turned off.

For details, refer to

Setting a timer

Help

Displays the Help Guide (the instruction manual you are reading now) or

troubleshooting, and runs [Self diagnostics].

Hint

By connecting the TV to the Internet, you can access various network services and features.

Using the Action Menu

By pressing the ACTION MENU button, a menu appears and provides quick access to the functions that are available for the currently displayed

screen, such as picture adjustments, sound adjustments, volume adjustment for a connected device (such as headphones), and display/audio settings. The items in the menu differ depending on the selected screen.

Press the ACTION MENU button.

Move the focus left or right to select the desired category.

Move the focus up or down to select the desired item.

Press the

button to launch the selected item.

Main ACTION MENU items

Pressing the ACTION MENU button while watching TV broadcasts or content from external input displays settings that you can change while

watching at the top edge of the screen. This allows you to change settings without having to go to the Home screen.

Hint

The menu items displayed in the ACTION MENU vary depending on the device you use when watching and the type of broadcast or

image. The ACTION MENU may also not be displayed depending on the display status of the TV or the app used.

Display & Sound

Display

Display information about the channel/program/input you are viewing.

Picture-in-picture

Displays the picture that you are watching (TV programs or content from HDMI-connected devices) as a small screen in the corner.

Picture Off

Turns off the picture while the sound remains on.

Live Football mode

Removes commentary from sports programs to make it sound like you are watching in a stadium.

Picture adjustments

Changes settings related to picture quality.

Configures settings related to 3D display. In 3D models, 3D content is displayed while you are watching.

Wide mode

Adjust the picture size.

Sound adjustments

Changes settings related to sound.

Speakers

Select TV or external speakers.

Headphone volume

Adjusts the headphone volume.

Sync Menu

Set up BRAVIA Sync compatible devices for streamlined control.

Watch TV

Switches to TV broadcasting.

Add to Favorites

Registers the program you are watching as a favorite. When you register

a favorite, you can select it from the menu that is displayed when you

press the DISCOVER button.

Remove from Favorites

Removes a registered favorite.

Favorites setup

Registers favorites and changes the display name of favorites registered using [Add to Favorites].

Home (Menu)

Displays the home screen of the set-top box (cable/satellite box) connected to the TV for configuration.

Options

Displays the options menu of the set-top box (cable/satellite box) connected to the TV.

Getting Started

Basic Operations

Using the Action Menu

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Getting Started

Introducing Android TV

Displaying the picture in a small screen

Downloading apps from the Google Play

Moving apps to a USB memory device

Viewing Internet media

Enjoying content from your mobile device on the TV with Google Cast

Enjoying safe apps and video streaming services (Security & restrictions)

Getting Started

Introducing Android TV

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Troubleshooting

Start here

Experiencing trouble? Start here.

Picture (quality)/screen

Keyboard

Broadcast reception

Sound

Network (Internet/home)/apps

Remote control/accessories

Power

Connected devices

Illumination LED

Troubleshooting

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Getting Started

Using the Help Guide

Remote control

Keeping the TV updated

Introducing Android TV

Basic Operations

Accessibility features

Support Site

Getting Started

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Watching TV

Watching TV programs

Watching in 3D (3D models only)

Watching TV

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Using the TV with Other Devices

USB devices

Blu-ray and DVD players

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only)

Smartphones and tablets

Computers, cameras, and camcorders

Audio system

Bluetooth devices

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only)

BRAVIA Sync-compatible devices

Viewing pictures in 4K from compatible devices (4K models only)

Using the TV with Other Devices

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Connecting to a Network

Connecting to a network using a LAN cable

Connecting to a network using a wireless connection

Home network features

Connecting to a Network

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

Settings

Configuring the TV

Setting a timer

Settings

Go to page top

Help Guide

SearchSearch

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Troubleshooting

Index

TV programs

DISCOVER GUIDE Interactive broadcasts

Picture/display

Picture-in-picture 3D 4K pictures HOME

Channels Parental lock

Picture & Display Date & time Language Expert panel settings Pixel shift Panel refresh

Sound/voice

Voice search, using Sound

Remote control

Remote control, using Voice search HOME DISCOVER

Connections

Google Cast Wi Fi Direct

Speech recognition

ACTION MENU Inputs SYNC MENU

Miracast

Screen mirroring

Bluetooth

External devices

BRAVIA Sync Internet

Blu-ray/DVD players, connecting USB memory devices, etc. Smartphones/tablets

Apps

Moving to USB memory devices Google Play Store

File playback

Computers Digital cameras, camcorders

Computers Digital cameras, camcorders Audio systems Wireless subwoofer

YouTube Netflix A list of recently used apps

Supported files and formats

Other

Restart System software update

Index

Go to page top

Television

Getting Started [1]

Using the Help Guide [2] Remote control [3]

Using the remote control [4] Functions of the remote control buttons [5]

Upper buttons on the remote control [6] Middle buttons on the remote control [7] Lower buttons on the remote control [8]

Searching by voice [9]

Keeping the TV updated [10] Introducing Android TV [11]

Displaying the picture in a small screen [12] Downloading apps from the Google Play [13] Moving apps to a USB memory device [14] Viewing Internet media [15] Enjoying content from your mobile device on the TV with Google Cast [16] Enjoying safe apps and video streaming services (Security & restrictions) [17]

Basic Operations [18]

Home menu [19] Using the TV Menu Bar [20] Using the “Content Bar” (DISCOVER) [21] Using the Action Menu [22] Selecting devices that are connected to the TV [23] Changing the picture and sound quality to your preferences [24]

Adjusting the picture quality [25] “Picture adjustments” advanced settings [26] Adjusting the sound quality [27] “Sound adjustments” advanced settings [28]

Illumination LED [29]

Accessibility features [30] Support Site [31]

Watching TV [32]

Watching TV programs [33]

Using the program guide [34] Using interactive broadcast TV services [35]

Watching in 3D (3D models only) [36]

Understanding the basics of 3D TV (3D models only) [37] Preparing your 3D glasses (3D models only) [38] Watching TV in 3D (3D models only) [39]

Using the TV with Other Devices [40]

USB devices [41]

Playing content stored on a USB device [42] Information about USB devices used for storing photos and music [43] Supported files and formats [44]

Photos [45] Music [46] Videos [47] Audio sampling rates (for videos) [48] External subtitles [49]

Blu-ray and DVD players [50]

Connecting a Blu-ray or DVD player [51] Watching Blu-ray and DVD discs [52]

Set-top box (cable/satellite box) with an IR Blaster (IR Blaster compatible models only) [53]

Connecting an IR Blaster (IR Blaster compatible models only) [54] Setting up the IR Blaster to control the set-top box (cable/satellite box) (IR Blaster compatible models only) [55]

Smartphones and tablets [56]

Displaying the screen of a smartphone/tablet on the TV using the Screen mirroring function [57]

Computers, cameras, and camcorders [58]

Connecting a computer and viewing stored content [59] Connecting a camera or camcorder and viewing stored content [60] Computer video signal specifications [61]

Audio system [62]

Connecting an audio system [63]

Adjusting audio system-related settings [64]

[Personal] [94]

Bluetooth devices [65]

Connecting a Bluetooth device [66] Adjusting the AV sync setting [67] Supported Bluetooth profiles [68]

Sony wireless subwoofer (optional) (Sony wireless subwoofer supported models only) [69]

Connecting a wireless subwoofer (optional) [70] Adjusting wireless subwoofer-related settings (optional) [71]

BRAVIA Sync-compatible devices [72]

BRAVIA Sync overview [73] Using features available for BRAVIA Sync-compatible devices [74] Adjusting BRAVIA Sync settings [75]

Viewing pictures in 4K from compatible devices (4K models only) [76]

Viewing pictures in 4K resolution (4K models only) [77] Settings for viewing pictures in 4K resolution with higher quality (4K models only) [78]

Connecting to a Network [79]

Connecting to a network using a LAN cable [80] Connecting to a network using a wireless connection [81]

Using Wi-Fi to connect the TV to your network [82] Using Wi-Fi Direct to connect to the TV (no wireless router required) [83]

Home network features [84]

Adjusting home network settings [85] Playing content from a computer [86] Playing content from a media server [87] RVU statement (RVU compliant models only) [88]

Settings [89]

Configuring the TV [90]

[TV] [91] [Network & Accessories] [92] [System Preferences] [93]

+ 365 hidden pages

Sony XBR75X900F, XBR65X900F, XBR75X850F, XBR55X900F, KD55X750F User Manual

Help Guide

Table Of Contents

Using the Help Guide

Using the remote control

Using the remote control

Using the TV Menu Bar

Using the TV Menu Bar

Home menu

Home menu

Using the Action Menu

Using the Action Menu

Introducing Android TV

Introducing Android TV

Troubleshooting

Troubleshooting

Getting Started

Watching TV

Using the TV with Other Devices

Connecting to a Network

Settings

Index