Safety and Support
Sécurité et support technique
Seguridad y soporte técnico
PSP-3001
US
FR
ES
4-115-361-11(1)
WARNINGS
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel
only.
For your safety, use only a licensed or genuine
Sony AC adaptor or battery charger to charge a
battery pack for the PSP
may cause fire, electrical shocks or a malfunction.
For customers in the U.S.A. and Canada
Caution
Use of controls or adjustments or performance
of procedures other than those specified herein
may result in hazardous radiation exposure.
The use of optical instruments with this product
will increase eye hazard.
WARNINGS
2
® system. Other types
This appliance is classified as a CLASS 1 LASER product under
IEC60825-1+A2: 2001.
This equipment complies with FCC/IC radiation exposure limits set
forth for uncontrolled equipment and meets the FCC radio frequency
(RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of
the IC radio frequency (RF) Exposure rules. This equipment has very
low levels of RF energy that are deemed to comply without testing of
specific absorption ratio (SAR).
This transmitter must not be co-located or operated in conjunction with
any other antenna or transmitter.
This Class B digital apparatus complies with Canadian ICES-003.
NOTE:
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or
more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
You are cautioned that any changes or modifications not expressly
approved by the party responsible for compliance c ould void the user's
authority to operate the equipment.
If you have questions about this product, call our technical support
line at 1-800-345-7669, or write to:
Sony Computer Entertainment America Inc.
Consumer Services/Technical Support
PO Box 5888, San Mateo, CA 94402-0888 U.S.A.
Declaration of Conformity
Trade Name :
Model No. :
Responsible Party :
Address :
Telephone No. :
This device complies with Part 15 of the FCC Rules and RSSGen of IC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received,
including interference that may cause undesired operation of
this device.
SONY
PSP-3001
Sony Electronics Inc.
16530 Via Esprillo,
San Diego, CA 92127 U.S.A
858-942-2230
Photosensitivity/Epilepsy/Seizures
A very small percentage of individuals may experience epileptic
seizures or blackouts when exposed to certain light patterns or flashing
lights. Exposure to certain patterns or backgrounds on a screen or when
playing video games may trigger epileptic seizures or blackouts in
these individuals. These conditions may trigger previously undetected
epileptic symptoms or seizures in persons who have no history of prior
seizures or epilepsy. If you, or anyone in your family, has an epileptic
condition or has had seizures of any kind, consult your physician before
playing.
IMMEDIATELY DISCONTINUE use and consult your physician
before resuming gameplay if you or your child experience any of the
following health problems or symptoms:
• dizziness,
• altered vision,
• eye or muscle twitches,
• loss of awareness,
• disorientation,
• seizures, or
• any involuntary movement or convulsion.
RESUME GAMEPLAY ONLY ON APPROVAL OF YOUR
PHYSICIAN.
Use and handling of video games to reduce the
likelihood of a seizure
• Use in a well-lit area and keep the screen a safe distance from your
face.
• Avoid prolonged use of the PSP® system. Take a 15-minute break
during each hour of play.
• Avoid playing when you are tired or need sleep.
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WARNINGS
3
Radio waves
Radio waves may affect electronic equipment or medical devices (for
example, pacemakers), which may cause malfunctions and possible
injuries.
• If you use a pacemaker or other medical device, consult your
physician or the manufacturer of your medical device before using
the wireless LAN feature.
• Do not use the wireless LAN feature in the following locations:
– Areas where wireless LAN use is prohibited, such as in hospitals.
Abide by medical institution regulations when using the system on
their premises.
– Areas near fire alarms, automatic doors and other types of
automated equipment.
About DNAS
Sony Computer Entertainment Inc. uses DNAS (Dynamic Network
Authentication System), a proprietary authentication system, to help
protect copyright and security in connecting the PSP® system to a
network. DNAS may retrieve information about a user's hardware and
software for authentication, copy protection, account blocking, system,
rules, or game management and other purposes. The information
collected does not identify the user personally. The unauthorized
transfer, exhibition, export, import or transmission of programs and
devices circumventing its authentication scheme may be prohibited by
law.
WARNINGS
4
System software
The system software included within this product is subject to a limited
license from Sony Computer Entertainment Inc. Refer to
http://www.scei.co.jp/psp-eula for further details.
Information about system functionality published in this document
may vary from the information for your PSP® system, depending on
the system software version in use.
Quick Reference
This document contains information on basic hardware operations of
the PSP® system.
This online document is accessed through the Internet and contains
detailed information related to use of the PSP® system software.
Notice
For up-to-date information regarding the PSP® system, visit
http://www.us.playstation.com/psp.
Various accessories for the PSP® system are mentioned
throughout this documentation. Note however that the
accessories supplied with your system depend on the product
purchased.
Table of contents
5
Before use
Precautions
Before using this product, carefully read this manual and retain it for
future reference.
Accessory compatibility
Do not use accessories or peripherals that are intended for
another model of the PSP
peripherals may not be compatible with your system. For
details, visit http://www.us.playstation.com/support or
contact SCEA Consumer Services at 1-800-345-7669.
Safety
This product has been designed with the highest concern for safety.
However, any electrical device, if used improperly, has the potential for
causing fire, electrical shock or personal injury. To help ensure
accident-free operation, follow these guidelines:
• Observe all warnings, precautions and instructions.
• Regularly inspect the AC adaptor and AC power cord.
• Stop use, unplug the AC power cord from the electrical outlet and
disconnect any other cables immediately if the device functions in an
abnormal manner, produces unusual sounds or smells or becomes
too hot to touch.
• Sony Computer Entertainment America Inc. (SCEA) strongly
recommends using, with your PSP® system, only genuine Sony
battery packs that are compatible with your model of the PSP®
system. Using other types of battery packs may cause a failure or an
accident such as fire or explosion. Because SCEA cannot assure the
Precautions
6
® system, as these accessories/
safe use and operation of other types of battery packs, the use of any
such battery pack with any PSP® system voids the warranty on the
PSP® system.
• Call SCEA Consumer Services at 1-800-345-7669 if the device does
not operate properly.
Use and handling
• Use in a well-lit area and keep the screen a safe distance from your
face.
• Avoid prolonged use of the PSP® system. To help prevent eyestrain,
take a break of about 15 minutes during every hour of play.
• If you experience any of the following health problems, discontinue
use of the system immediately. If symptoms persist, consult with
your physician.
– Dizziness, nausea, fatigue or symptoms similar to motion sickness
– Discomfort or pain in a part of the body, such as eyes, ears, hands
or arms
• Permanent hearing loss may occur if earphones or headphones are
used at high volume. Set the volume to a safe level. Over time,
increasingly loud audio may start to sound normal but can actually
be damaging your hearing. If you experience ringing in your ears or
muffled speech, stop listening and have your hearing checked. The
louder the volume, the sooner your hearing could be affected. To
protect your hearing:
– Limit the amount of time you use earphones or headphones at high
volume.
– Avoid raising the volume to block out noisy surroundings.
– Lower the volume if you can't hear people speaking near you.
• Keep the system and accessories out of the reach of small children.
Small children may swallow the Memory Stick Duo™ or wrap the
cables/straps around themselves, which may inflict injury or cause
an accident or a malfunction.
• Do not use the system while driving or riding a bicycle. Looking at
the screen or operating the system while driving an automobile or
riding a bicycle may result in a traffic accident.
• Take extra care when using the system while walking.
• Be careful not to pinch your fingers when closing the disc cover.
• Do not use the system or accessories near water.
• Use only attachments/accessories specified by the manufacturer.
• Do not use the headphones if they cause discomfort to your skin.
If the headphones cause discomfort to your skin, discontinue use
immediately. If symptoms do not subside even after discontinuing
use, seek medical attention.
• Do not expose the system or accessories to high temperatures, high
humidity, or direct sunlight.
• Do not leave the system or accessories in a car with the windows
closed (particularly in summer).
• Do not expose the system or accessories to dust, smoke or steam.
• Do not allow liquid or small particles to get into the system or
accessories.
• Do not place the system or accessories on surfaces that are tilted,
unstable or subject to vibration.
• Do not throw, drop or step on the system or accessories, and do not
subject the devices to strong physical shock. Sitting down with the
PSP® system in a pocket or placing the system in the bottom of a
backpack along with heavy objects may cause da mage to the system.
• Do not forcibly twist the PSP® system or expose the system to strong
physical shock during gameplay, as doing so can damage the system
or cause the disc cover to open, ejecting the disc. Handle the analog
stick with care.
• Do not put heavy objects on the system or accessories.
• Do not touch or insert foreign objects into the connectors of the
system or accessories.
• Do not place the system close to items with a magnetic strip, such as
credit cards.
• Depending on the conditions of use, the system or AC adaptor may
reach temperatures of 40 °C/104 °F or more. Do not touch the system
or AC adaptor for an extended period of time under these conditions.
Extended contact under these conditions may cause low-temperature
burns*.
* Low-temperature burns are burns that occur when the skin is in contact
with objects of relatively low temperatures (40°C or more/104°F or
more) for an extended period of time.
• When connecting the system to a plasma or projection* TV, do not
leave a still image on the TV screen for an extended period of time,
as this may leave a faint image permanently on the screen.
* Except LCD screen types
AC adaptor and AC power cord use
• For your safety, use only a licensed or genuine Sony AC adaptor or
battery charger to charge a battery pack for the PSP® system. Other
types may cause fire, electrical shocks or a malfunction.
• Do not touch the plug of the AC power cord with wet hands.
• Do not touch the AC power cord, AC adaptor or the system, if
connected to an electrical outlet, during an electrical storm.
• Unplug the AC power cord from the electrical outlet, disconnect any
other cables and remove the battery pack from the system before
cleaning or when you do not intend to use the system for an extended
period of time.
• Protect the AC power cord from being walked on or pinched
particularly at plugs, convenience receptacles and the point where
they exit from the system.
• When disconnecting the AC power cord, hold it by the plug and pull
straight out from the electrical socket. Never pull by the cord and do
not pull at an angle.
• Do not use the system to play games or video when the system is
covered with any type of fabric. If you want to pause or temporarily
store the system while playing games or video, put the system in
sleep mode before placing it in the case or covering. Also do not use
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Before use
Precautions
7
the AC adaptor when covered with fabric. This may help to avoid
overheating.
• Do not connect the AC power cord to a voltage transformer or
inverter. Connecting the AC power cord to a voltage transformer for
overseas travel or an inverter for use in an automobile may cause
heat to build up in the AC adaptor and may cause burns or a
malfunction.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible.
LCD screen
• The LCD screen is made of glass and may crack if subjected to
excessive force.
• Black (dark) pixels and continuously lit pixels may appear in c ertain
locations on the LCD screen. The appearance of such spots is a
normal occurrence associated with LCD screens and is not a sign of
a system malfunction. LCD screens are made using highly precise
technology. However, a very small number of dark pixels or
continuously lit pixels exist on each screen. Also, a distorted image
may remain on the screen for several seconds after the system has
been turned off.
• Direct exposure to sunlight may damage the system's LCD screen.
Be careful when using the system outdoors or near a window.
• When using the system in a cold environment, you may notice
shadows on the graphics or the screen may appear darker than usual.
This is not a malfunction, and the screen will return to normal when
the temperature goes up.
• Do not leave still images displayed on the screen for an extended
period of time. This may cause a faint image to be left permanently
on the screen.
Precautions
8
About the "pickup"
Do not touch the "pickup" located inside the disc cover of the system.
Touching the pickup may damage the system.
Pickup
Memory Stick Duo™
For best results, follow these guidelines:
• Do not touch the connector area (A) with your hands or with metal
objects.
• Do not press hard when writing on the memo area (B).
• Do not use or store a Memory Stick Duo™ in the following:
– Places subject to high temperatures, such as in a hot vehicle
– Locations exposed to direct sunlight
– Locations that are very humid or conducive to corrosion
• When using Memory Stick Duo™ media without an erasure
prevention switch, take care not to overwrite or delete data by
accident. If your Memory Stick Duo™ media has an erasure
prevention switch, you can prevent data from being saved, edited, or
deleted by setting the switch in the LOCK position.
Recorded data
Do not use the Memory Stick Duo™ in the following ways, as doing
so may result in data loss or corruption:
• Removing the Memory Stick Duo™ or turning off the system while
it is loading or saving data or being formatted.
• Using it in a location that is exposed to static electricity or electrical
interference.
If, for any reason, software or data loss or corruption occurs,
it is usually not possible to recover the software or data. It is
recommended that you regularly back up software and data.
Sony Computer Entertainment Inc. and its subsidiaries and
affiliates will not be held liable for any damages or injury in
the case of software or data loss or corruption.
Cases and coverings
• When placing the PSP® system in a commercially available case,
turn off the power or put the system in sleep mode. Do not use the
system while it is in the case. Leaving the system on, or using it while
in a case or covering may cause overheating or may damage the
system.
• Put both the PSP® system and the remote control in hold mode to
help prevent unintended operation.
Never disassemble the system or
accessories
Use the PSP® system and accessories according to th e instructions in this
manual. No authorization for the analysis or modification of the system,
or the analysis and use of its circuit configur ations, is provided.
Disassembling will void the system warranty. Additionally, there is a risk
of fire, electrica l shock or malfunction. The LCD screen, in particular,
contains dangerous, high-voltage parts, and the laser beam for readi ng
UMD® may cause visual impairment if exposed directly to the eyes.
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Before use
In accordance with copyright law, no recorded data may be
used for purposes other than personal enjoyment without
permission from the copyright holder.
Using the access point
When using the PSP® system's "Scan" function to select a wireless
LAN access point, access points that are not intended for public use
may be displayed. Only connect to a personal access point that you are
authorized to use, or one that is available through a commercial
wireless LAN or hotspot service. User is responsible for all fees
associated with wireless LAN access.
Precautions
9
Overseas use
Depending on the country, there are limitations on the use of certain
types of radio waves. In some cases, use of the system may lead to a
fine or other penalty.
Moisture condensation
If the PSP® system or UMD® is brought directly from a cold location
to a warm one, moisture may condense on the lens inside the system or
on the UMD®. Should this occur, the system may not operate properly.
In this case, remove the UMD® and turn off and unplug the system. Do
not put the UMD® back in until the moisture evaporates (this may take
several hours). If the system still does not operate properly, visit
http://www.us.playstation.com/support or contact SCEA Consumer
Services at 1-800-345-7669 for assistance.
UMD® handling
• Do not touch the opening on the rear of the disc (recorded surface of
the disc) with your fingers.
• Do not allow dust, sand, foreign objects or other types of dirt to get
on the disc.
• If the UMD® becomes dirty, gently wipe the exterior and recorded
surfaces of the UMD® using a soft cloth. Do not use solvents or other
chemicals.
• Do not use a UMD® that is cracked or warped or has been repaired.
The UMD® may break inside the PSP® system, leading to injury or
malfunction.
Precautions
10
Handling and care of exterior surfaces
Follow the guidelines listed below to help avoid deterioration or
discoloration of the PSP® system:
• Do not use solvents or other chemicals to clean the exterior surface.
• Do not allow the system to remain in direct contact with rubber or
vinyl products for an extended period of time.
• Do not use a chemically-treated cleaning cloth to wipe off the system.
Before using the analog stick
• Do not attempt to remove the analog stick from the system front, as
doing so will damage the system and may result in injury.
• For best results, go to (Settings) (System Settings),
and then with the "System Information" screen displayed, rotate the
analog stick in a circular motion. This will adjust the analog stick's
range of movement.
Cleaning
For safety reasons, unplug the AC power cord f rom the electrical outlet,
disconnect any other cables and remove the battery pack from the
system before cleaning.
Cleaning the exterior surface and LCD screen
Wipe gently with a soft cloth.
Cleaning the connectors
If the headphones or remote control connectors become dirty, this
could cause noise or interruptions in sound. Wipe the connectors with
a dry, soft cloth to keep in clean condition.
About the battery
Battery pack precautions
Warnings
Do not handle a damaged or leaking battery pack.
Handle the battery pack with care.
The battery pack may explode or present a fire or chemical burn hazard
if it is not handled carefully.
• Do not allow the battery pack to come into contact with fire or
subject it to extreme temperatures such as in direct sunlight, in a
vehicle exposed to the sun or near a heat source.
• Do not cause the battery pack to short-circuit.
• Do not disassemble or tamper with the battery pack.
• Prevent damage to the battery pack. Do not carry or store the battery
pack with metal items such as coins or keys. If damaged, discontinue
use.
• Do not throw or drop the battery pack or subject it to strong physical
shock.
• Do not put heavy objects on or apply pressure to the battery pack.
• Do not allow the battery pack to come into contact with liquids. If it
becomes wet, discontinue use until it is completely dry.
• Keep the battery pack out of the reach of small children.
• If the PSP® system will not be used for an extended period of time,
remove the battery pack and store it in a cool, dry place out of the
reach of children.
• Sony Computer Entertainment America Inc. (SCEA) strongly
recommends using, with your PSP® system, only genuine Sony
battery packs that are compatible with your model of the PSP®
system. Using other types of battery packs may cause a failure or an
accident such as fire or explosion. Because S CEA cannot assure the
safe use and operation of other types of battery packs, the use of any
such battery pack with any PSP® system voids the warranty on the
PSP® system. All genuine Sony battery packs bear these three
legitimate "" "" and "" logos on the
packaging. Battery packs that, at the time of original purchase, are
contained in packaging lacking any one of these three logos are not
genuine Sony battery packs.
Charging
You can charge the battery using the AC adaptor or a USB cable (sold
separately). For details about how to charge the battery, refer to the
supplied Quick Reference manual.
Estimating the battery charge time
Charging with the AC adaptor Approximately 2 hours 20 minutes
Charging using a USB cableApproximately 5 hours
Figures shown are for when charging a battery with no charge remaining.
Notices
• Do not use the PSP® system with the AC adaptor when the battery pack is
not inserted in the system. If the AC adaptor is disconnected suddenly, it
may result in damage to the system.
• Do not use or charge the PSP
the battery is suddenly removed, the battery may be dropped and damaged,
which may cause a system malfunction.
® system with the battery cover rem oved. If
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Before use
About the battery
11
Hints
• Charge in a temperature of 10°C to 30°C/50°F to 86°F. Charging may not
be as effective in other environments.
• Charging may take longer when the system is turned on during charging or
when a USB c able is used for charging.
• USB charging uses the power supply of the USB port of the connected
device. Charge the battery by connecting the PSP
equipped with a high-power USB port. If a low-power USB port or a USB
hub is used, the battery may not be able to be charged.
• When the AC adaptor and a USB cable are connected to the PSP
the battery is charged by the power supply of the AC adaptor.
® system to a device
Estimated battery duration
GameApproximately 3 - 6 hours
Video playbackApproximately 3 - 5 hours
*1 Based on tests conducted using the supplied battery pack, with the system
in single player mode, with headphones with remote control in use, and
with wireless LAN not in use.
*2 Based on tests conducted using variables of system speakers versus
headphones, volume level and screen brightness level.
Hint
Battery duration may vary depending on the type of content being played or
usage conditions such as screen brightness and environmental factors. As the
battery pack ages, it will have a shorter duration.
About the battery
12
Battery pack life
• The battery pack has a limited life span. Battery duration will
decrease with repeated usage and age. When battery duration
becomes short or if the battery pack bulges, replace the battery
immediately.
• The battery pack life span varies depending on how it is stored, the
® system,
conditions of use and environmental factors, such as temperature.
Replacing the battery pack
• For safety reasons, turn off the system and remove the power cord
from the electrical outlet and disconnect any other cables before
*1
*2
replacing the battery pack.
• If the system is left unused after the battery charge runs out or the
battery pack has been removed, the date and time settings may be
reset. If this occurs, the date and time setting screen will be displayed
the next time the PSP® system is turned on.
Storing the battery pack
When the system will not be used for an extended period of time,
remove the battery pack from the system. Store the battery pack in a
cool, dry place out of the reach of children.
Recycling Lithium-Ion Batteries
Lithium-Ion batteries are recyclable.
You can help preserve our environment by
returning your used rechargeable batteries
to the collection and recycling location
nearest you.
For more information regarding recycling
of rechargeable batteries, call toll free 1-800-822-8837, or visit
http://www.rbrc.org/
Caution
Do not handle damaged or leaking Lithium-Ion batteries.
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Before use
About the battery
13
Compatible media
The media types listed below can be used on the PSP® system.
Throughout this manual, the term "Memory Stick Duo™" is used to
refer to all types of Memory Stick™ media in the table below.
TypeLogo
UMD®
Memory Stick Duo™ (not
MagicGate™-comp atible)
MagicGate™ Memory Stick
*1
Duo™
*3 To use Memory Stick Micro™ media, you must first insert it into an M2
Duo-size adaptor. If the Memory Stick Micro™ i s inserted directly into
the system, it may not be able to be ejected.
Hints
• The standard-size Memory Stick™ cannot be used with the system.
• Performance of all Memory Stick™ media is not guaranteed.
• If a Memory Stick Duo™ is formatted in a device other than the PSP®
system, such as a PC, it is possible that the system will not recognize it. If
this happens, go to (System Settings) "Format Memory Stick™"
and re-format th e Memory Stick Duo™.
UMD®
UMD® contain a region code that is assigned to each sales region. This
system can play UMD® marked with either region code "ALL" or "1".
Memory Stick Duo™
(MagicGate™ compatible)
Memory Stick PRO Duo™
Memory Stick PRO-HG
*1 *2
Duo™
Memory Stick Micro™
*1 *2 *3
(M2™)
*1 Comp atible with MagicGate™
*2 Compatible with high-speed data transfer over a parallel interface.
Compatible media
14
*1 *2
*1 *2
Memory Stick™
Parallel data transfer (high-speed data transfer)
Parallel data transfer is a high-speed data-transfer technology that
allows multiple data input/output connectors on the Memory Stick™ to
be used at the same time (parallel interface). The PSP® system supports
4-bit parallel data transfer. However, the time required for reading/
writing differs according to the media in use.
File size limitation
The specification of the file system used on Memory Stick™ media
limits the size of files that can be recorded or played to less than 4 GB
per file.
MagicGate™
developed by Sony Corporation.
is a term of copyright-protection technology
Compatible media
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Before use
15
Troubleshooting
Before requesting service
Go through this section if you experience difficulty in operating the
PSP® system. For additional troubleshooting information, visit
www.us.playstation.com/support. Should any problem persist, call
SCEA Consumer Services at 1-800-345-7669 for assistance.
Power, battery and charging issues
The power does not turn on.
, The battery charge may have run out. Charge the battery.
, Check that the battery pack is properly inserted.
The battery does not charge, or does not fully recharge.
, When using the AC adaptor, check that the AC adaptor and the AC
power cord are properly inserted in the system and the electrical
outlet.
, When using the USB cable, check that the USB cable is fully
inserted into the system and the USB device and that the USB
device is turned on.
, The battery may not charge efficiently or charging may take
longer depending on the usage conditions or environmental factors
during charging. For details, see "About the battery"
( page 11).
, Check that the system connectors (such as the USB connector) and
the AC adaptor or USB cable connectors are clean. If not, wipe the
connectors with a soft, dry cloth.
, When using an AC adaptor, check that the cor rect AC adaptor for
this product is being used.
Before requesting service
16
, Some USB devices cannot be used to charge the battery.
For details, see "About the battery" ( page 11).
, When you connect a USB cable during gameplay, the PSP®
system does not automatically change to USB mode.
, If "USB Auto Connect" under (System Settings) is set to
"Off", the system must be set to USB mode manually. Select
(USB Connection) under (Settings).
The battery charge doesn't last long.
, The charge may run out sooner depending on the storage method,
usage conditions or environment factors. For details, see "About
the battery" ( page 11).
The battery pack is bulged or swollen.
, If the battery pack bulges, replace the battery pack immediately.
Screen
The screen suddenly turns dark.
, If "Backlight Auto-Off" under (Power Save Settings) has been
set, the LCD screen's backlight will automatically turn off if the
system is left inactive for the set amount of time.
, If "Auto Sleep" under (Power Save Settings) has been set, the
system will automatically enter sleep mode if left inactive for the
set amount of time.
The screen is dark and hard to see.
, Use the display button on the system front to adjust the brightness.
Black or continuously lit pixels on the screen do not
disappear.
, LCD screens are made with highly precise technology, but in some
cases, black (dark) pixels or continuously lit pixels may appear on
the screen. This is not a system malfunction. For details, see
"Precautions" ( page 6).
The color of the screen does not look right.
, If "Theme" under (Theme Settings) is set to "Original", the
background color will automatically change at the beginning of
each month.
Video cannot be output to the TV.
, Check that the video output cable is fully inserted into the system
and the TV.
, Some TVs may not be able to output video from the PSP® system.
When video is output to a TV, black bars are displayed on
the sides (or top and bottom) of the image.
, Because the size of the video image output to the TV for games or
Internet browser screens is predetermined, horizontal or vertical
black bars may be displayed at the edges of the image.
When the PSP® system is connected to a TV, the screen
suddenly goes dark.
, If "Screensaver" under (Connected Display Settings) has
been set, the screensaver is automatically activated if no
operations are performed for a certain period of time.
Sound
There is no sound.
, Check that the volume is not set to zero. Try raising the volume.
, Check that the mute setting is not on. Press the sound button on the
system front to clear the mute setting.
, When headphones or a video output cable is connected, no sound
is output from the PSP® system speakers.
The volume does not turn up.
, If "AVLS" under (Sound Settings) is set to "On", the
maximum volume level is restricted.
, When a video output cable is connected, the volume cannot be
changed using the PSP® system's volume + button / volume button. Adjust the volume on the connected device.
The headphones do not emit sound or the sound contains
noise.
, Check that the headphones are fully inserted.
The PSP® system's internal microphone does not pick up
sound.
, When a headset (sold separately) is connected, the PSP® system
receives sound through the headset's microphone. The internal
microphone cannot be used.
UMD®
The system does not recognize the UMD®.
, Slide the power/hold switch up and hold it for at least three
seconds until the power indicator turns off. Power will be
completely cut off. After that, turn the system back on.
Upon starting a UMD®, a message recommending an update
is displayed.
, Update the system software. For details on updates, refer to the
Quick Reference manual supplied with the system.
US
Troubleshooting
Before requesting service
17
Memory Stick Duo™
Music
The Memory Stick Duo™ cannot be inserted.
, Set the Memory Stick Duo™ in the proper direction when
inserting.
, Check that media of a type that can be used with the PSP® system
is inserted. For details, see "Compatible media"( page 14).
The system does not recognize the Memory Stick Duo™.
, If Memory Stick Duo™ media is formatted using a PC, it may not
be recognized by the PSP® system. If this happens, copy any data
you want to keep on the PC, and then go to (System Settings)
"Format Memory Stick™" and re-format.
, Check that the Memory Stick Duo™ is properly inserted. Try
taking out the Memory Stick Duo™ and reinserting it.
The system can't save or load data.
, There may be a problem with the Memory Stick Duo™. Try using
another Memory Stick Duo™, if available.
Video
Videos do not play.
, Some types of data may not be able to be played.
The system does not recognize a video file.
, Video data of types that are not compatible with the system will
not be recognized.
, If the file or folder name on the Memory Stick Duo™ is changed,
or if the file or folder is moved to another location using a PC, the
system may not recognize it.
Before requesting service
18
Music does not play.
, The playback methods may be limited for some music data that is
distributed through the Internet. In such cases, the data may not be
able to be played on the PSP® system.
The system does not recognize a music file.
, Check that the music data is saved in the correct folder on the
Memory Stick Duo™. For details, refer to the user's guide
( page 5).
, Music data of types that are not compatible with the system will
not be recognized.
, To play WMA format data, you must first activate "Enable WMA
Playback" under (System Settings).
Photo
Images do not display.
, Depending on the image data size, certain images are not
viewable.
, If images are edited using a PC, they may not be viewable.
The system does not recognize an image file.
, Check that the data is saved in the correct folder on the Memory
Stick Duo™. For details, refer to the user's guide ( page 5).
, If the file or folder name on the Memory Stick Duo™ is changed,
or if the file or folder is moved to another location using a PC, the
system may not recognize it.
, Images that are not compatible with the PSP® system will not be
recognized.
Network
A connection to the network cannot be established.
, Check that the WLAN switch on the top of the system is turned on.
, If "WLAN Power Save" under (P ower Save Settings) is set to
"On", you may not be able to transmit data correctly.
, There may be too much distance between the system and the
access point or, when in ad hoc mode, between the system and the
other player's system.
, Check that the network settings are correct. Refer to the
instructions supplied with the network equipment and by your
Internet service provider to make the correct network settings.
, Depending on the access point setting, you may need to enter the
system's MAC address. You can check the MAC address under
(System Settings) "System Information".
, When communicating with another system in ad hoc mode, both
systems must be set to the same channel. You can check the
currently set channel under (Network Settings) "Ad Hoc
Mode".
, If a device that causes radio interference such as a microwave oven
is nearby, system communications may not work properly.
The Web page won't display properly.
, Some Web pages may not display properly.
Other issues
The system or AC adaptor is warm.
, During use, the system or AC adaptor may become warm. This is
not a malfunction.
, When the communication function is being used, the system may
become warmer than during normal use. This is not a malfunction.
The system is turned on, but does not operate.
, Check that the system is not in hold mode. If it is, slide the power/
hold switch up to clear hold mode.
The system does not function properly.
, Static electricity and other similar occurrences may affect the
system's operation. After unplugging the AC power cord from the
electrical outlet and disconnecting any other cables, remove the
battery pack and AC adaptor, wait for about 30 seconds and then
restart the system.
, Slide the power/hold switch up and hold it for at least three
seconds until the power indicator turns off. The system will be
completely turned off. Then turn on the system again.
The date and time are reset.
, If the battery is not recharged and runs out, or if the battery pack
is replaced, the system date and time settings may be reset. Follow
the on-screen instructions to set the time and date.
The PSP® system is not recognized by the PC when
connected using a USB cable.
, Check that your PSP® system is set to USB mode. If it is not, select
, Check that your Memory Stick Duo™ media is inserted into your
, Check that an operating system that supports USB mass storage
, When using a USB hub or other devices, depending on the
, If "USB Charge" under (System Settings) is set to "On", the
(USB Connection) under (Settings).
PSP® system.
class is installed in the personal computer in use.
operating environment of the PC, the Memory Stick Duo™
inserted in the system may not be recognized by the PC. Try
connecting the system directly to the PC using a USB cable.
device may not be recognized.
Before requesting service
US
Troubleshooting
19
The connected USB device is not recognized by the PSP®
system.
, Check that the USB connector on the top of the system is clean.
Try wiping it with a soft, dry cloth.
You forgot your password.
, If you restore default settings under (System Settings)
"Restore Default Settings", the system password will be reset to
"0000". For details, refer to the user's guide ( page 5).
Note that if you restore default settings, settings you have adjusted
for options other than the system password will also be cleared.
Once cleared, these custom settings cannot be restored by the
system.
The analog stick does not function properly.
, At a scene where the symptoms appear, move the analog stick in a
circular motion. This will help you determine the optimum
operating range.
The PSP® system cannot communicate with another PSP®
system in ad hoc mode and communication is
disconnected.
, If "UMD™ Cache" under (System Settings) is set to "On,"
you may not be able to communicate properly.
Before requesting service
20
Limited warranty
LIMITED HARDWARE WARRANTY AND
LIABILITY
Sony Computer Entertainment America Inc. (SCEA) warrants to the
original purchaser that each of the constituent products of this PSP®
system shall be free from defects in material and workmanship for a
period of one (1) year from the date of purchase (the "Warranty
Period"). If one or more of the above-identified products is determined
to be defective during the Warranty Period, SCEA's liability shall be
limited to the repair or replacement of this product with a new or
factory recertified product at SCEA's option. For the purpose of this
Limited Warranty, "factory recertified" means a product that has been
returned to its original specifications. You must visit
http://www.us.playstation.com/support or call 1-800-345-7669 to
receive a return authorization and shipping instructions.
THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT: (a)
IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY SCEA
(INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME
ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND
POWER SUPPLY DEVICES) OR OTHERWISE NOT
COMPATIBLE WITH THIS PRODUCT; (b) IS USED FOR
COMMERCIAL PURPOSES (INCLUDING RENTAL) OR IS
MODIFIED OR TAMPERED WITH; (c) IS DAMAGED BY ACTS
OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR
AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES
UNRELATED TO DEFECTIVE MATERIALS OR
WORKMANSHIP; (d) HAS HAD THE SERIAL NUMBER
ALTERED, DEFACED OR REMOVED; (e) HAS HAD THE
WARRANTY SEAL ON THE SYSTEM ALTERED, DEFACED OR
REMOVED; OR (f) IF AN UNAUTHORIZED PROGRAM I S USED
TO ALTER THE SYSTEM SOFTWARE. THIS WARRANTY DOES
NOT COVER PRODUCTS SOLD AS IS OR WITH ALL FAULTS,
OR CONSUMABLES (SUCH AS BATTERIES). PROOF OF
PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED
INVOICE WHICH IS EVIDENCE THAT THE UNIT IS WITHIN
THE WARRANTY PERIOD MUST BE PRESENTED TO OBTAIN
WARRANTY SERVICE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. ANY APPLICABLE IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. IN NO
EVENT SHALL SCEA BE LIABLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ON THIS P RODUCT. SOME STATES OR
PROVINCES DO NOT ALLOW LIMITATION ON HOW LONG AN
IMPLIED WARRANTY LASTS AND SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATIONS OF
CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU.
This warranty gives you specific legal rights, and you may also have
other rights which vary from state to state or province to province. This
warranty is valid only in the United States and Canada.
The warranty offered by Sony Computer Entertainment America Inc.
on your PSP® system is the same whether or not you register your
product.
US
Limited warranty
LIMITED HARDWARE WARRANTY AND LIABILITY
21
Service policy
SCEA's policy with regards to product servicing is as follows:
The following measures may be taken during the product service
process. By submitting for product servicing you agree to accept these
measures.
• The PSP® system software will be updated.
• Protective stickers or seals that have been placed on the system by
customers may be removed.
• PSP® system settings may be changed.
LIMITED HARDWARE WARRANTY AND LIABILITY
22
Additional information
Specifications
Design and specifications are subject to change without notice.
DC IN 5V connector
Video out/headset connector
Hi-Speed USB
DC OUT connector
Memory Stick Duo™ slot
Wireless LAN (IEEE 802.11b)
Microphone
AC adaptor: DC 5.0 V
Rechargeable battery pack: Lithium-Ion
rechargeable battery pack
Approx. 6 W (when charging)
Approx. 169.4 × 18.6 × 71.4 mm / 6 ¾ × ¾ ×
2 ¾ in (width × height × depth) (excludes
largest projection)
Weight
Operating environment
temperature
Compatible
codecs
® laser
UMD
Wave length655 - 665 nm
PowerMax. 0.28 mW
TypeSemiconductor, continuous
Approx. 189 g / 6.7 oz (including battery
pack)
5°C - 35°C / 41°F - 95°F
Video:
H.264/MPEG-4 AVC Main Profile
Level 3
Music:
®
UMD
Memory
Stick™
H.264/MPEG-4 AVC Main Profile
Level 3, Linear PCM,
ATRAC3plus™
For details, refer to the user's guide
( page 5).
Wireless LAN
StandardIEEE 802.11b
Modulation formatDS-SS (IEEE 802.11b compliant)
US
Additional information
Specifications
23
AC adaptor
InputAC 100-240 V, 50/60 Hz
OutputDC 5 V, 1500 mA (1.5 A)
External dimensions
WeightApprox. 57 g / 2 oz
Approx. 46 × 22 × 61 mm / 1 4/
in (width × height × depth) (excludes largest
projection)
Battery pack
Battery typeLithium-ion rechargeable battery
VoltageDC 3.6 V
Capacity1200 mAh
Specifications
24
Software
Software developed by the NetBSD Foundation, Inc. and its
contributors is used for the communication functions of this product.
For more information, see
4
5 ×
/
5 × 2
http://www.scei.co.jp/psp-license/pspnet.txt
2
/
5
This product adopts S3TC texture compression technology under
license from S3 Graphics, Co., Ltd.
This product includes RSA BSAFE® Cryptographic software from
RSA Security Inc.
RSA, BSAFE are either registered trademarks or trademarks of RSA
Security Inc. in the United States and/or other countries.
RSA Security Inc. All rights reserved.
U.S. and foreign patents licensed from Dolby Laboratories.
MPEG Layer-3 audio coding technology and patents licensed from
Fraunhofer IIS and Thomson.
This product incorporates copyright protection technology that is
protected by method claims of certain U.S. patents and other
intellectual property rights owned by Macrovision Corporation and
other rights owners. Use of this copyright protection technology must
be authorized by Macrovision Corporation, and is intended for home
and other limited viewing uses only unless otherwise authorized by
is a trademark or registered trademark of ACCESS Co.,
Macrovision Corporation. Reverse engineering or disassembly is
prohibited.
This product is protected by certain intellectual property rights of
Microsoft Corporation. Use or distribution of such technology outside
of this product is prohibited without a license from Microsoft or an
authorized Microsoft subsidiary.
The PSP® system's RSS Channel feature uses RSS (Really Simple
Syndication) 2.0 technology. For details on RSS 2.0, visit
http://blogs.law.harvard.edu/tech/rss
Portions of the PSP® system software require the following notices
(these statements do not affect the limited warranty offered on the
PSP® system or UMD® software):
This software is based in part on the work of the Independent
JPEG Group.
Permission to use, copy, modify, distribute, and sell this software
and its documentation for any purpose is hereby granted without
fee, provided that (i) the above copyright notices and this
permission notice appear in all copies of the software and related
documentation, and (ii) the names of Sam Leffler and Silicon
Graphics may not be used in any advertising or publicity relating
to the software without the specific, prior written permission of
Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT
WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL, INCI DENTAL,
INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR ANY DAMAGES WHATSOEVER RESULTING
FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR
NOT ADVISED OF THE POSSIBILITY OF DAMAGE, AND
ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
Trademarks
" ", "PlayStation", "" and "UMD" are registered
trademarks of Sony Computer Entertainment Inc.
" " and "XMB" are trademarks of Sony Corporation and Sony
Computer Entertainment Inc.
"SONY" and " " are registered trademarks of Sony Corporation.
Also, "Memory Stick Duo", "Memory Stick PRO Duo", "Memory
Stick PRO-HG Duo", "Memory Stick Micro", "M2", "Memory Stick",
"", "MagicGate", and "ATRAC" are trademarks of the same
company.
US
Additional information
Specifications
25
ATOK is a registered trademark of JUSTSYSTEM CORP. in Japan
and other countries.
Windows and Windows Media are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other
countries.
Mac OS is a trademark of Apple, Inc.
All other trademarks are the properties of their respective owners.
About national export control
This product may fall within the scope of national export control
legislation. You must comply fully with the requirements of such
legislation and of all other applicable laws of any jurisdiction in
relation to this product.
Notice about U.S. Export Administration
Regulations
This product contains software that is subject to certain restrictions
under the U.S. Export Administration Regulations, and may not be
exported or re-exported to U.S. embargoed destinations. In addition
this product may not be exported or re-exported to persons and entities
prohibited by the U.S. Export Administration Regulations.
Specifications
26
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