Help Guide | No voice from callers110.......................................................................................
Help Guide | Low voice from callers111.....................................................................................
Resetting or initializing the headsetv................................................................................................
Help Guide | Resetting the headset112......................................................................................
Help Guide | Initializing the headset to restore factory settings113............................................
Help Guide
1
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
What you can do with the BLUETOOTH function
The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
2
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
How to make a wireless connection to BLUETOOTH devices
You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function.
When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.
Device registration (pairing)
The operation to register a device to be connected is called device registration (pairing).
If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform
device registration (pairing).
If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a
BLUETOOTH connection.
Connecting the headset to a registered (paired) device
When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method.
For details, see “Making connections.”
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
3
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Checking the package contents
After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer.
Numbers in ( ) indicate the item amount.
Wireless Noise Canceling Stereo Headset (1)
Carrying case (1)
The following three manuals come with the headset.
Help Guide (this data)
Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use
the headset and troubleshooting, etc.
Operating Instructions (enclosed paper)
Provides basic information on how to connect or use the headset.
Reference Guide (enclosed paper)
Provides precautions and specifications.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
5
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
What you can do with the headset
Wireless noise canceling headset with 40 mm HD driver unit
You can listen to the music using the included headphone cable even if the battery runs out.
To enjoy high resolution audio, recharge the battery and turn on the power.
Digital noise canceling with dual noise sensor technology
Highly accurate Digital Noise Canceling software with microphones both inside and outside the housings reduces a variety of
ambient noise and lets you focus on music.
SBC/AAC/aptX/LDAC Codec supported
40 mm HD driver unit that supports high resolution, up to 40 kHz reproduction
Clear voice hands-free calling with built-in microphone
Folding mechanism for easy carriage and storage
One-touch connection with Near Field Communication (NFC)
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
6
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Location and function of parts
L mark
1.
Slider
2.
Slide to adjust the length of the headband.
left unit
3.
Built-in antenna
4.
A BLUETOOTH antenna is built into the headset.
N-Mark
5.
Headband
6.
R mark
7.
right unit
8.
Tactile dot
9.
The left unit has a tactile dot.
10
11
(power) button
.
Indicator (blue/red)
Lights up in red or blue to indicate the power or communication status of the headset.
.
NC (noise canceling) button
7
12
.
Indicator (green)
13
Shows the noise canceling status.
.
Micro-USB port
14
Connect a computer to this port with the supplied micro-USB cable to charge the headset.
.
INPUT jack
15
Connect a music player, etc. to this jack by using the supplied headphone cable. Make sure that you insert the plug of the
.
music player until it clicks. Otherwise, you may not hear the sound normally.
Jog switch ( / / / )
16
.
+/- (volume) buttons
17
The + button has a tactile dot.
.
Microphone
18
Picks up the sound of your voice when talking on the phone and suppresses noise when using the noise canceling function.
.
Both of the L and R microphones are used when talking on the phone.
Related Topic
About the indicator
Checking the remaining battery charge
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
8
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
About the indicator
The indicator flashes in red or blue to indicate various statuses.
: Turns on in blue/: Turns on in red/-: Turns off
Turning on
When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.
- (flashes two times)
Turning off
When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.
(lights for about two seconds)
BLUETOOTH status indication
Pairing mode
(Pressing and holding the
Not connected
- - - - - - (one-second intervals)
Connection process completed
(flashes quickly for about five seconds)
Connected
- - - (about five-second interval) ---
Incoming call
button for about 7 seconds when the headset is turned off)
Sound quality mode indication
Priority on sound quality
- - - -
Priority on stable connection
For details, refer to “Switching the sound quality mode.”
Remaining battery charge indication
High
9
- - - -
Medium
- -
Low (needs to charge)
For details, refer to “Checking the remaining battery charge.”
Other
Initialization completed
For details, refer to “Initializing the headset to restore factory settings.”
Hint
When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
10
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
System requirements for battery charge using USB
The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time.
Personal Computer with pre-installed with any of the following operating systems and USB port:
When using Windows®
Windows® 10 Home / Windows® 10 Pro
Windows® 8.1 / Windows® 8.1 Pro
Windows® 8 / Windows® 8 Pro
Windows® 7 Home Basic / Home Premium / Professional / Ultimate
Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate
When using Mac
Mac OS X (version 10.3 or later)
Note
Sony does not guarantee proper operation in all system environments.
When using Windows 8.1 update using Windows Update.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
11
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Charging the headset
The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable.
Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted
1
computer.
Make sure that the indicator (red) lights up.
Charging is completed in about 6 hours (*) and the indicator (red) goes off automatically.
*
Time required for charging the empty battery to its full capacity.
Note
The headset cannot be turned on, nor can the BLUETOOTH and noise canceling functions be used, during charging.
If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this
case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.
Ambient temperature exceeds the charging temperature range of 5 °C – 35 °C (41 °F - 95 °F).
There is a problem with the battery.
If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this
case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up.
If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve.
If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge.
If the headset is not used for a long time, it may take longer to charge the battery.
If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement
of the rechargeable battery.
Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the
sun.
If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the
computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in
this case.
Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection,
12
such as via a USB hub.
Hint
You can use the headset by connecting the supplied headphone cable, even while charging the headset.
If charging starts while the headset is turned on, the headset will turn off automatically.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
13
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Available operating time
The available operating times of the headset on a fully-charged battery are as follows:
Wireless connection
Music Playback time (SBC/AAC): Max. 22 hours (NC ON)/Max. 24 hours (NC OFF)
Music Playback time (aptX/LDAC): Max. 20 hours (NC ON)/Max. 22 hours (NC OFF)
Communication time: Max. 18 hours (NC ON)/Max. 20 hours (NC OFF)
Standby time: Max. 40 hours (NC ON)/Max. 200 hours (NC OFF)
Usage hours may be shorter depending on the Codec and the conditions of use.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
14
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Checking the remaining battery charge
You can check the remaining battery charge of the rechargeable battery.
When you turn on the headset by pressing the
You can check the remaining battery charge by the number of times the indicator (red) flashes.
You can also check the remaining battery charge when the headset is turned on. Pressing the
to flash and show the remaining battery charge. You also hear English voice guidance of the remaining battery charge.
3 times
2 times
1 time
- - - - : High “Battery level high”
- - : Medium “Battery level medium”
: Low (needs to charge) “Battery level low”
button, the indicator (blue) flashes two times, then the indicator (red) flashes.
button will cause the indicator
When the battery is almost empty
The indicator turns red. When the battery becomes empty, the headset sounds a warning beep, you hear voice guidance
“Recharge headset”, and the head set turns off automatically.
When you are using an iPhone, iPad, or iPod touch
When the headset is connected to an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile), it will
show an icon that indicates the remaining battery charge of the headset on the screen.
Compatible devices
iPhone, iPad, or iPod touch (iOS 5.0 or later) supporting Hands-free Profile (HFP)
iOS 7.X / 8.X / 9.X
iOS 5.X / 6.X
A: Remaining battery charge of the headset
B: High
C: Medium
D: Low (needs to charge)
15
Note
If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery
charge will not be displayed correctly.
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
16
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
About voice guidance
You hear English voice guidance on the following situations via the headset.
When powering on: “Power on”
When powering off: “Power off”
When entering pairing mode: “BLUETOOTH pairing”
When establishing a BLUETOOTH connection: “BLUETOOTH connected”
When disconnecting a BLUETOOTH connection: “BLUETOOTH disconnected”
When checking the remaining battery charge by pressing the
medium” / “Battery level low”
When automatically turning off due to the low battery condition: “Recharge headset”
4-590-741-11(1) Copyright 2016 Sony Corporation
button when turned on: “Battery level high” / “Battery level
Help Guide
17
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
One-touch connection (NFC) with a smartphone (Android 4.1 or later)
By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH
connection.
Compatible smartphones
NFC-compatible smartphones installed with Android 4.1 or later
NFC
NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices,
such as smartphones and IC tags. Thanks to the NFC function, data communication - for example, BLUETOOTH pairing can be achieved easily by simply touching NFC-compatible devices together (i.e., at the N-Mark symbol or location
designated on each device).
Unlock the screen of the smartphone if it is locked.
1
Select [Setting] — [More].
2
Set the NFC function to on.
3
* The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone.
Touch the headset with the smartphone.
4
Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the
smartphone reacts.
Refer to the operating instructions of the smartphone for the designated location to be touched on the smartphone.
Follow the on-screen instructions to complete the pairing and connection.
18
When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance
“BLUETOOTH connected”.
To disconnect, touch the smartphone again.
To connect a paired smartphone, perform steps 2 and 3.
Hint
If you cannot connect the headset, try the following.
Unlock the screen of the smartphone if it is locked, and move the smartphone slowly over the N-Mark of the headset.
If the smartphone is in a case, remove the case.
If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and
connects to the headset (One-touch connection switching).
Related Topic
How to make a wireless connection to BLUETOOTH devices
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Listening to music from a device connected via BLUETOOTH
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
19
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less
than Android 4.1)
By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH
connection.
Compatible smartphones
NFC-compatible smartphones with Android 2.3.3 up to Android 4.0.4 (excluding Android 3.x)
NFC
NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices,
such as smartphones and IC tags. Thanks to the NFC function, data communication - for example, BLUETOOTH pairing can be achieved easily by simply touching NFC-compatible devices together (i.e., at the N-Mark symbol or location
designated on each device).
Unlock the screen of the smartphone if it is locked.
1
Select [Setting] — [More].
2
Set the NFC function to on.
3
* The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone.
Download and install the app “NFC Easy Connect.”
4
If you have already downloaded the app, proceed to step 4.
“NFC Easy Connect” is a free Android app you can download from Google Play™.
Download the app by searching for “NFC Easy Connect” or access it by using the two-dimensional code. Fees may be
charged for downloading the app.
Access the following Web site:
The App may not be available in some countries and/or regions.
20
Use a two-dimensional code reader app.
Start the app “NFC Easy Connect” on the smartphone.
5
Make sure that the app screen is displayed on the smartphone.
Touch the headset with the smartphone.
6
Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the
smartphone reacts.
Refer to the operating instructions of the smartphone for the designated location to be touched on the smartphone.
Follow the on-screen instructions to complete the pairing and connection.
When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance
“BLUETOOTH connected”.
To disconnect, touch the smartphone again.
To connect a paired smartphone, perform steps 4 and 5.
Hint
If you cannot connect the headset, try the following.
21
Start the app “NFC Easy Connect ” on the smartphone, and move the smartphone slowly over the N-Mark of the headset.
If the smartphone is in a case, remove the case.
Make sure that the app “NFC Easy Connect” screen is displayed on the smartphone.
If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and
connects to the headset (One-touch connection switching).
Related Topic
How to make a wireless connection to BLUETOOTH devices
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)
Listening to music from a device connected via BLUETOOTH
4-590-741-11(1) Copyright 2016 Sony Corporation
Help Guide
22
Wireless Noise Canceling Stereo Headset
h.ear on Wireless NC (MDR-100ABN)
Disconnecting the smartphone by one touch (NFC)
You can disconnect the headset from the connected smartphone by touching the headset with it.
Unlock the screen of the smartphone if it is locked.
1
If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.”
Touch the headset with the smartphone.
2
Touch the smartphone on the N-Mark of the headset. You hear voice guidance “BLUETOOTH disconnected”.
Note
After the headset is disconnected from the smartphone, if no operation is performed for about 5 minutes, the headset turns off automatically. To
turn off the headset before that, press and hold the
off, then the headset turns off.
4-590-741-11(1) Copyright 2016 Sony Corporation
button for about 2 seconds. You hear voice guidance “Power off”, the indicator (blue) goes
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