Sony MDR-1000X User Manual

Help Guide
Wireless Noise Canceling Stereo Headset
MDR-1000X
Use this manual if you encounter any problems, or have any questions.

Getting started

BLUETOOTH connection

What you can do with the BLUETOOTH function
How to make a wireless connection to BLUETOOTH devices
Checking the package contents
Putting the headset in the carrying case
About the supplied manuals

Features

What you can do with the headset

Parts and controls

Location and function of parts
About the indicator

Charging the headset

System requirements for battery charge using USB
Charging the headset
Available operating time
Checking the remaining battery charge

Voice guidance

About voice guidance

Making connections

One-touch connection (NFC) compatible Android devices

One-touch connection (NFC) with a smartphone (Android 4.1 or later)
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1)
Disconnecting the smartphone by one touch (NFC)
Switching the device by one touch (NFC)

Android devices not compatible with one-touch connection (NFC)

Pairing and connecting with an Android smartphone
Connecting to a paired Android smartphone

iPhone (iOS devices)

Pairing and connecting with an iPhone
Connecting to a paired iPhone

Computers

Pairing and connecting with a computer (Windows 10)
Pairing and connecting with a computer (Windows 8/Windows 8.1)
Pairing and connecting with a computer (Windows 7)
Pairing and connecting with a computer (Windows Vista)
Connecting to a paired computer (Windows 10)
Connecting to a paired computer (Windows 8/Windows 8.1)
Connecting to a paired computer (Windows 7)
Connecting to a paired computer (Windows Vista)

Other BLUETOOTH devices

Pairing and connecting with other BLUETOOTH devices
Connecting to a paired BLUETOOTH device

Multi point connection

Connecting the headset to both a music player and a smartphone or mobile phone
Connecting the headset to 2 Android smartphones
Connecting the headset to an Android smartphone and an iPhone

Headphone cable connection

Using the supplied headphone cable

Listening to music

Listening to music via a BLUETOOTH connection

Listening to music from a device connected via BLUETOOTH
Controlling the audio device (BLUETOOTH connection)
Disconnecting BLUETOOTH connection (after use)

Noise canceling function

Noise canceling function
Using the noise canceling function
About the Automatic AI noise canceling function
Optimizing the noise canceling function to suit the wearer (Personal NC Optimizer)

Sound quality mode

Switching the sound quality mode
Checking the sound quality mode

Listening to ambient sound

Listening to ambient sound during music playback (Ambient Sound Mode)
Listening to ambient sound quickly (Quick Attention Mode)

Supported codecs

Supported codecs

Making phone calls

Making phone calls
Receiving a call
Making a call
Functions for a phone call
Disconnecting BLUETOOTH connection (after use)
Using the voice assist function (Siri)

Voice assist

Using the voice assist function (Siri)

Important information

Precautions

Precautions
What is BLUETOOTH wireless technology?

Trademarks

Trademarks

Support website

Customer support websites

Troubleshooting

Troubleshooting
What can I do to solve a problem?

Power

The headset is not turned on.

Charging

Charging cannot be done.
Charging time is too long.
The headset cannot be recognized by a computer.
The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.

Sound

No sound
Low sound level
Low sound quality
Sound skips frequently during playback.
The noise canceling effect is not sufficient.

Pairing

Pairing cannot be done.

One-touch connection (NFC)

Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC)

BLUETOOTH connection

Unable to make a BLUETOOTH connection
Distorted sound
The BLUETOOTH wireless communication range is short, or the sound skips.
The headset does not operate properly.

Phone calls

No voice from callers
Low voice from callers

Resetting or initializing the headset

Resetting the headset
Initializing the headset to restore factory settings
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Table Of Contents

TOC-1
Help Guide MDR-1000X i..................................................................................................................
Getting started i.................................................................................................................................
BLUETOOTH connection i................................................................................................................
What you can do with the BLUETOOTH function 1.....................................................................
How to make a wireless connection to BLUETOOTH devices 2.................................................
Supplied accessories i.......................................................................................................................
Checking the package contents 3...............................................................................................
Putting the headset in the carrying case 4..................................................................................
About the supplied manuals 5.....................................................................................................
Features i...........................................................................................................................................
What you can do with the headset 6...........................................................................................
Parts and controls ii...........................................................................................................................
Location and function of parts 8..................................................................................................
About the indicator 10..................................................................................................................
Charging the headset ii......................................................................................................................
System requirements for battery charge using USB 13..............................................................
Charging the headset 14.............................................................................................................
Available operating time 16.........................................................................................................
Checking the remaining battery charge 17..................................................................................
Voice guidance ii...............................................................................................................................
About voice guidance 19.............................................................................................................
Making connections ii........................................................................................................................
One-touch connection (NFC) compatible Android devices ii.............................................................
One-touch connection (NFC) with a smartphone (Android 4.1 or later) 20.................................
One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and
less than Android 4.1) 22.............................................................................................................
Disconnecting the smartphone by one touch (NFC) 25...............................................................
Switching the device by one touch (NFC) 26..............................................................................
Android devices not compatible with one-touch connection (NFC) ii................................................
Pairing and connecting with an Android smartphone 27.............................................................
Connecting to a paired Android smartphone 30..........................................................................
iPhone (iOS devices) ii......................................................................................................................
Pairing and connecting with an iPhone 33..................................................................................
Connecting to a paired iPhone 36...............................................................................................
Computers ii......................................................................................................................................
Pairing and connecting with a computer (Windows 10) 38..........................................................
Pairing and connecting with a computer (Windows 8/Windows 8.1) 42......................................
Pairing and connecting with a computer (Windows 7) 45............................................................
Pairing and connecting with a computer (Windows Vista) 48......................................................
TOC-2
Connecting to a paired computer (Windows 10) 51....................................................................
Connecting to a paired computer (Windows 8/Windows 8.1) 54.................................................
Connecting to a paired computer (Windows 7) 58......................................................................
Connecting to a paired computer (Windows Vista) 61................................................................
Other BLUETOOTH devices iii..........................................................................................................
Pairing and connecting with other BLUETOOTH devices 64......................................................
Connecting to a paired BLUETOOTH device 66.........................................................................
Multi point connection iii....................................................................................................................
Connecting the headset to both a music player and a smartphone or mobile
phone 68......................................................................................................................................
Connecting the headset to 2 Android smartphones 69...............................................................
Connecting the headset to an Android smartphone and an iPhone 71.......................................
Headphone cable connection iii.........................................................................................................
Using the supplied headphone cable 73.....................................................................................
Listening to music iii..........................................................................................................................
Listening to music via a BLUETOOTH connection iii........................................................................
Listening to music from a device connected via BLUETOOTH 74..............................................
Controlling the audio device (BLUETOOTH connection) 77.......................................................
Disconnecting BLUETOOTH connection (after use) 80..............................................................
Noise canceling function iii................................................................................................................
Noise canceling function 81.........................................................................................................
Using the noise canceling function 82.........................................................................................
About the Automatic AI noise canceling function 84...................................................................
Optimizing the noise canceling function to suit the wearer (Personal NC
Optimizer) 85...............................................................................................................................
Sound quality mode iii.......................................................................................................................
Switching the sound quality mode 87..........................................................................................
Checking the sound quality mode 89..........................................................................................
Listening to ambient sound iii............................................................................................................
Listening to ambient sound during music playback (Ambient Sound Mode) 90..........................
Listening to ambient sound quickly (Quick Attention Mode) 91...................................................
Supported codecs iii..........................................................................................................................
Supported codecs 93...................................................................................................................
Making phone calls iv........................................................................................................................
Receiving a call 94......................................................................................................................
Making a call 97...........................................................................................................................
Functions for a phone call 100....................................................................................................
Disconnecting BLUETOOTH connection (after use) 80..............................................................
Using the voice assist function (Siri) 102...........................................................................................
Voice assist iv....................................................................................................................................
TOC-3
Using the voice assist function (Siri) 102.....................................................................................
Important information iv.....................................................................................................................
Precautions iv....................................................................................................................................
Precautions 103...........................................................................................................................
What is BLUETOOTH wireless technology? 104........................................................................
Trademarks iv....................................................................................................................................
Trademarks 106..........................................................................................................................
Support website iv.............................................................................................................................
Customer support websites 107..................................................................................................
Troubleshooting iv.............................................................................................................................
What can I do to solve a problem? 108.......................................................................................
Power iv.............................................................................................................................................
The headset is not turned on. 109...............................................................................................
Charging iv........................................................................................................................................
Charging cannot be done. 110....................................................................................................
Charging time is too long. 111.....................................................................................................
The headset cannot be recognized by a computer. 112.............................................................
The remaining battery charge of the headset is not displayed on the screen
of an iPhone, iPad, or iPod touch. 113........................................................................................
Sound v.............................................................................................................................................
No sound 114..............................................................................................................................
Low sound level 115....................................................................................................................
Low sound quality 116.................................................................................................................
Sound skips frequently during playback. 117..............................................................................
The noise canceling effect is not sufficient. 118..........................................................................
Pairing v.............................................................................................................................................
Pairing cannot be done. 119........................................................................................................
One-touch connection (NFC) v..........................................................................................................
Unable to connect the headset to a BLUETOOTH device with one-touch
connection (NFC) 120.................................................................................................................
BLUETOOTH connection v...............................................................................................................
Unable to make a BLUETOOTH connection 121........................................................................
Distorted sound 122....................................................................................................................
The BLUETOOTH wireless communication range is short, or the sound skips. 123..................
The headset does not operate properly. 124...............................................................................
Phone calls v.....................................................................................................................................
No voice from callers 125............................................................................................................
Low voice from callers 126..........................................................................................................
Resetting or initializing the headset v................................................................................................
Resetting the headset 127...........................................................................................................
TOC-4
Initializing the headset to restore factory settings 128.................................................................
Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

What you can do with the BLUETOOTH function

The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly.
Listening to music
You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly.
Talking on the phone
You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

How to make a wireless connection to BLUETOOTH devices

You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function. When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed.
Device registration (pairing)
The operation to register a device to be connected is called device registration (pairing). If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform device registration (pairing). If the device supports one-touch connection (NFC), you can just touch to perform device registration (pairing) and establish a BLUETOOTH connection.
Connecting the headset to a registered (paired) device
When the device is registered, it is not necessary to register it again. Connect to it with an appropriate method. For details, see “Making connections.”
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Checking the package contents

After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer. Numbers in ( ) indicate the item amount.
Wireless Noise Canceling Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1)
Headphone cable (approx. 1.5 m (59 1/8 in.)) (1)
Carrying case (1)
Plug adapter for airplane (1)
Reference Guide (1) Operating Instructions (1) Other documents (1 set) (*)
*
May not be supplied in some countries or regions.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Putting the headset in the carrying case

When finished using the headset, fold it and put it in the supplied carrying case as shown below.
To store the plug adapter for airplane
Put the plug adapter for airplane in the holder in the carrying case as shown below.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

About the supplied manuals

The following three manuals come with the headset.
Help Guide (this data)
Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc.
Operating Instructions (enclosed paper)
Provides basic information on how to connect or use the headset.
Reference Guide (enclosed paper)
Provides precautions and specifications.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

What you can do with the headset

Personal NC Optimizer tailors the noise-canceling performance perfectly for you
The headphones optimize the performance of noise canceling for you by analyzing the shape of your head and wearing style. The perfect personalized noise-canceling gives you the silence that you’ve never experienced.
Ambient Sound Mode opens your ears (*1)
Ambient Sound Mode allows you to hear the ambient sounds around you by using the built-in microphones, even as you listen to the music. There are two modes, Normal mode: you can hear the ambient sounds like you don’t wear the headphones, Voice mode: you can notice voice and announcement around you with unnecessary noise cancellation.
Quick Attention: simple operation, quick to communicate around you
Covering and holding the entire surface of touch sensor control panel, the headphones import all ambient sounds and turn down the music volume automatically. You can react announcement and conversation quickly without removing the headphones.
DSEE HX upscales your existing music to near high-resolution sound quality (*2)
SBC / AAC / Qualcomm® aptX™ / LDAC™ Codec supported
LDAC allows you to enjoy high-resolution audio content in exceptional sound quality near to high-resolution audio with BLUETOOTH connection (*3)
High-Resolution Audio compatible
You can enjoy High-Resolution Audio by using the included headphone cable and turning on the power, and you can also listen to the music with the cable even if the battery runs out.
Touch sensor control panel for easy operation and activating smartphone’s voice assistant (*4)
Swivel folding design makes travel easy
One-touch connection with Near Field Communication (NFC)
Voice guidance
*1
The Ambient Sound Mode allows you to hear the ambient sound around you, but it may not enable all of the ambient sound to be audible. When you play music loudly or depending on the surroundings, you may not hear the ambient sound.
*2
Activated only when connecting using codecs other than LDAC with a BLUETOOTH connection.
*3
When transmitting High-Resolution Audio in 990 kbps.
*4
You will no longer be able to use the touch sensor in case of turning off the unit. The remote control operation and volume adjustment for playing music can be operated only with a BLUETOOTH connection.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Location and function of parts

L mark
1.
Tactile dot
2.
The left unit has a tactile dot. Built-in antenna
3.
A BLUETOOTH antenna is built into the headset. N-mark
4.
left unit
5.
Slider
6.
Slide to adjust the length of the headband. Headband
7.
Microphone
8.
Picks up the sound of your voice when talking on the phone. R mark
9.
right unit
10
Touch sensor
11
.
Indicator (yellow)
12
.
Shows the Ambient Sound Mode status.
.
AMBIENT SOUND button
13
Indicator (green)
14
.
Shows the noise canceling status.
.
NC (noise canceling) button
9
15
Indicator (blue/red)
16
.
Lights up in red or blue to indicate the power or communication status of the headset.
. 17 18
19 20
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(power) button
Indicator (red)
.
Lights up in red during charging.
.
Micro-USB port Connect a computer to this port with the supplied micro-USB cable to charge the headset.
.
INPUT jack Connect a music player, etc. to this jack by using the supplied headphone cable. Make sure that you insert the plug of the
.
music player until it clicks. Otherwise, you may not hear the sound normally.
Related Topic
About the indicator Checking the remaining battery charge
Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

About the indicator

The indicator flashes in red or blue to indicate various statuses.
: Turns on in blue/ : Turns on in red/ : Turns on in green/ : Turns on in yellow/-: Turns off
Indicator (blue/red) on the button
Turning on
When turning on the headset by pressing and holding the button for about 2 seconds when the headset is turned off.
- (flashes two times)
Turning off
When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.
(lights for about two seconds)
BLUETOOTH status indication
Pairing mode (Pressing and holding the
Not connected
- - - - - - (one-second intervals)
Connection process completed
(flashes quickly for about five seconds)
Connected
- - - (about five-second interval) ---
Incoming call
button for about 7 seconds when the headset is turned off)
Sound quality mode indication
Priority on sound quality
- - - -
Priority on stable connection
For details, refer to “Switching the sound quality mode.”
Remaining battery charge indication
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High
- - - -
Medium
- -
Low (needs to charge)
For details, refer to “Checking the remaining battery charge.”
Other
Initialization completed
For details, refer to “Initializing the headset to restore factory settings.”
Indicator (red) next to the micro-USB port
While charging
Indicator (green) on the NC button
Noise canceling function
Noise canceling on
Noise canceling off
- - - - - - - -
Personal NC Optimizer on
- - - - -
For details, refer to “Noise canceling function.”
Indicator (yellow) on the AMBIENT SOUND button
Ambient Sound Mode
Normal mode
Voice mode
- - - - - - - -
Quick Attention Mode
- - - - -
For details, refer to “Listening to ambient sound.”
Hint
When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

System requirements for battery charge using USB

The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time.
Personal Computer with pre-installed with any of the following operating systems and USB port:
When using Windows® Windows® 10 Home / Windows® 10 Pro Windows® 8.1 / Windows® 8.1 Pro Windows® 8 / Windows® 8 Pro Windows® 7 Home Basic / Home Premium / Professional / Ultimate Windows Vista® (Service Pack 2 or later) Home Basic / Home Premium / Business / Ultimate / Media Center Edition 2005
When using Mac Mac OS X (version 10.8 or later)
Note
Sony does not guarantee proper operation in all system environments.
When using Windows 8.1 update using Windows Update.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Charging the headset

The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable.
Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted
1
computer.
Make sure that the indicator (red) lights up. Charging is completed in about 4 hours (*) and the indicator (red) goes off automatically.
*
Time required for charging the empty battery to its full capacity.
Note
The headset cannot be operated (turning on, BLUETOOTH paring and connection, music playback, etc.) while charging or if kept connected to the computer after charging is complete.
The noise canceling function cannot be used while charging or if kept connected to the computer after charging is complete.
If the headset detects a problem while charging due to following causes, the indicator (red) may turn off, although charging is not complete. In this case, charge again within the charging temperature range. If the problem persists, consult your nearest Sony dealer.
Ambient temperature exceeds the charging temperature range of 5 °C – 35 °C(41 °F - 95 °F). There is a problem with the battery.
If the headset is not used for a long time, the indicator (red) may not light up when you connect the micro-USB cable to charge the headset. In this case, do not disconnect the micro-USB cable from the headset: wait a few minutes until the indicator (red) lights up.
If the headset is not used for a long time, the battery may be quickly depleted, however, after a few recharges, the battery life will improve.
If you store the headset for a long time, charge the battery to its full capacity once every 6 months to avoid over discharge.
If the headset is not used for a long time, it may take longer to charge the battery.
If the life of the built-in rechargeable battery drops significantly, the battery should be replaced. Consult your nearest Sony dealer for replacement of the rechargeable battery.
Avoid exposure to temperature extremes, direct sunlight, moisture, sand, dust or mechanical shock. Never leave the headset in a car parked in the sun.
If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the
15
computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in this case.
Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub.
Hint
You can use the headset by connecting the supplied headphone cable, even while charging the headset.
If charging starts while the headset is turned on, the headset will turn off automatically.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Available operating time

The available operating times of the headset on a fully-charged battery are as follows:
Wireless connection Music Playback time [SBC/AAC/aptX/LDAC]: Max. 20 hours (NC ON, Ambient Sound Mode)/Max. 22 hours (NC OFF) Communication time: Max. 24 hours (NC ON, Ambient Sound Mode)/Max. 26 hours (NC OFF) Standby time: Max. 34 hours (NC ON, Ambient Sound Mode)/Max. 120 hours (NC OFF)
This headset can be used for about 6 hours after 1 hour charging.
Wired connection (Power on): Max. 30 hours (NC ON, Ambient Sound Mode)/Max. 36 hours (NC OFF)
Note
Usage hours may be shorter depending on the Codec and the conditions of use.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

Checking the remaining battery charge

You can check the remaining battery charge of the rechargeable battery.
When you turn on the headset by pressing the You can check the remaining battery charge by the number of times the indicator (red) flashes. You can also check the remaining battery charge when the headset is turned on. Pressing the to flash and show the remaining battery charge. You also hear voice guidance of the remaining battery charge.
3 times 2 times 1 time
- - - - : High “Battery level high”
- - : Medium “Battery level medium”
: Low (needs to charge) “Battery level low”
button, the indicator (blue) flashes two times, then the indicator (red) flashes.
button will cause the indicator
When the battery is almost empty
The indicator turns red. When the battery becomes empty, the headset sounds a warning beep, you hear voice guidance “Please recharge headset”, and the head set turns off automatically.
When you are using an iPhone, iPad, or iPod touch
When the headset is connected to an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile), it will show an icon that indicates the remaining battery charge of the headset on the screen.
Compatible devices
iPhone, iPad, or iPod touch (iOS 5.0 or later) supporting Hands-free Profile (HFP)
iOS 7.0 or later
iOS 5.X / 6.X
A: Remaining battery charge of the headset B: High C: Medium
D: Low (needs to charge)
18
Note
If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly.
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

About voice guidance

You hear voice guidance on the following situations via the headset.
When powering on: “Power on” When powering off: “Power off” When entering pairing mode: “BLUETOOTH pairing” When establishing a BLUETOOTH connection: “BLUETOOTH connected” When disconnecting a BLUETOOTH connection: “BLUETOOTH disconnected” When checking the remaining battery charge by pressing the medium” / “Battery level low” When automatically turning off due to the low battery condition: “Please recharge headset” When turning on the noise canceling function: “Noise canceling on” When turning off the noise canceling function: “Noise canceling off” When setting the Ambient Sound Mode to normal mode: “Ambient sound normal” When setting the Ambient Sound Mode to voice mode: “Ambient sound voice” When starting the Personal NC Optimizer: “Optimizer start” When the Personal NC Optimizer is finished: “Optimizer finished”
button when turned on: “Battery level high” / “Battery level
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Help Guide
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Wireless Noise Canceling Stereo Headset
MDR-1000X

One-touch connection (NFC) with a smartphone (Android 4.1 or later)

By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection.
Compatible smartphones
NFC-compatible smartphones installed with Android 4.1 or later
NFC
NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags. Thanks to the NFC function, data communication - for example, BLUETOOTH pairing ­can be achieved easily by simply touching NFC-compatible devices together (i.e., at the N-Mark symbol or location designated on each device).
Unlock the screen of the smartphone if it is locked.
1
Select [Setting] — [More].
2
Set the NFC function to on.
3
* The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone.
Touch the headset with the smartphone.
4
Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the smartphone reacts. Refer to the operating instructions of the smartphone for the designated location to be touched on the smartphone.
Follow the on-screen instructions to complete the pairing and connection.
21
When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance “BLUETOOTH connected”.
To disconnect, touch the smartphone again. To connect a paired smartphone, perform steps 2 and 3.
Hint
If you cannot connect the headset, try the following.
Unlock the screen of the smartphone if it is locked, and move the smartphone slowly over the N-Mark of the headset. If the smartphone is in a case, remove the case.
If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and connects to the headset (One-touch connection switching).
Related Topic
How to make a wireless connection to BLUETOOTH devices Disconnecting the smartphone by one touch (NFC) Switching the device by one touch (NFC) Listening to music from a device connected via BLUETOOTH
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