Sony LF-X1 User Manual

Trouble Shooting Guide

Version 1.3

As of October 22, 2004

LocationFree™ TV

Trouble Shooting Guide

TV and Video

Q: I’m not getting a picture. What could be the problem?

A: There are some obvious things to check and some not so obvious things to check. Begin

checking basic set up functions and go through the following list until you find a solution.

 Make sure the Base Station is turned on.
 During wireless connection inside the home, if the wireless signal has been lost,

you may have moved outside the range of LocationFree™ TV. Move closer to the
Base Station until you reach a place where the picture appears.

 During wireless connection inside the home, if a nearby device, such as another

wireless access point, is operating on the same wireless channel as the signal
from the Base Station, change the setting on the wireless access point. (See the
“Wireless at Home” section below for more information.)

 When Wireless or Wired LAN is selected in the “On the go mode”, either connect

through NetAV or change to the wireless connection. (See the “NetAV” section
below for more information.)

 When using wired LAN mode, verify that the Monitor is set to connect with

“Home-Wired LAN”. If images still do not appear, temporarily switch the setting
to “Home-Wireless” and then switch it back to “Home-Wired LAN”.

 When you’ve confirmed communication with the Base Station (check for the Base

Station icon in the upper right hand part of the LCD Monitor) press “Get AV” at
the bottom of the TV “Video1” or “Video2” screen to intercept the image. When
using wired LAN mode, verify that the Monitor is set to connect

Q: Why does the picture all of a sudden freeze?

A: It is possible that a nearby device is operating on the same wireless channel as the unit.

Try the following:

 Change the wireless channel setting of the LCD Monitor. (See the “Wireless at

Home” section below for more information.)

 Use it somewhere out of range of the suspected source of interference. (See the

“Wireless at Home” section below for more information.)

 When using the wired LAN mode, use a 10/100 Base-T router or hub, and not a

10 Base-T router or hub.

 When using NetAV, pictures may freeze due to communication conditions on the

Internet. (See the “NetAV” section below for more information.)

Q: The color and picture quality on my LocationFree™ TV LCD Monitor isn’t as good as I

think it should be. Is there some way to correct this?

A: You can optimize the picture quality by touching the “Rate” icon on the bottom of the TV.

“Video 1” or “Video 2” screen. LocationFree™ TV will take a few moments to respond to
the command.

If the color still looks washed out, try adjusting the “Picture” settings. They can be
accessed via the “TV/Video” icon located under the “Settings” menu. Also, verify whether
the AV cable is correctly connected. One last thing. If the picture is grainy or pixilated it
may be due to the image processing and not your unit malfunctioning.

Q: Images from a connected device do not appear. Also, I can’t get any TV channels to

appear. What’s the problem?

A: You should first check to make sure that there is no problem with the broadcast signal or

your TV signal connections. If both of these check out then review the following possible
causes and solutions to your problem:

 The built-in NTSC tuner (in the Base Station) supports cable TV channels 1 to

125. If you want to watch other channels or the channel signal is scrambled,
connect a cable set top box to the video input terminal on the Base Station.

 Check to make sure that your connection cables are firmly attached to the Base

Station.

 Check that the connections to the red, white, yellow, and S-Video jacks are

correct.

 Non-interlace signals from computers or other equipment cannot be displayed.
 Make sure the connected device is plugged into the correct input terminal
 Make sure you have not plugged the connected device to the video output

terminal. It should be connected to the video input 1 or 2 terminals.

 After verifying that the “Cable” is set to “On”, run automatic channel preset again.
 When connecting a STB or other device by antenna cable, switch to channel 3 or

4 on the STB to display the image from it. For channels other than 3 or 4, select
“TV” from “Settings” > TV/Video > Remote Settings, and after temporarily
selecting the internal TV tuner, change to channel 3 or 4 with the on-screen
remote. With the LF-X1, you can also change the channel using a Sony brand TV
remote control (not supplied).

Q: Why doesn’t my On-screen Remote work?

A: There are several different solutions to your problem:

 Make sure you have the IR Blaster connected properly to the IR BLASTER port

on the Base Station.

 Press some of the buttons on the connected device itself to make sure that it is

functioning independent of the On-screen Remote. (Some devices cannot be
operated, or can only be partially operated, by the On-screen Remote.)

 The On-screen remote function supports AV players from most major brands. It

is possible that the AV player you are trying to connect is not supported.

 Make sure the IR Blaster is installed so that it faces the infrared receiver

correctly.

 Move the device’s infrared receiver away from any bright light, such as a

fluorescent light or direct sunlight.

 The On-screen Remote may not work properly when the connection between the

Monitor and Base Station is poor. Move closer to the Base Station and try again.

 Reprogram the On-screen Remote control settings. (Some devices cannot be

operated, or can only be partially operated, by the On-screen Remote.)

 Make sure the remote control settings for “Video 1” and “Video 2” are configured

correctly in the “Remote Settings” window.

Q: I read that the AV Remote Function works for AV players from “most major brands.” If

my AV player is not supported, is there anything I can do?

A: Please check the “Product Updates” at www.Sony.com/locationfree/ownerslounge

. While
SONY cannot guarantee to support every AV player in the market. From time to time
Sony may provide links to download available software updates for your particular AV
player.

Q: I don’t seem to be able to control the external TV tuner that I’m connected to with the

On-screen Remote Control. What could be the problem?

A: Some set-top boxes (STB) cannot be controlled with the On-screen Remote Control when

connected to the Base Station with an antenna cable. To control these STBs with the On­screen Remote Control, connect them to the Base Station with a video cable as noted in
the LocationFree™ TV Operating Instructions on pages 21 and 33.

Wireless at Home

The range on LocationFree™ TV is approximately 50 feet. As with all wireless products, actual
performance will vary depending on environment.

Q: What wireless technology does LocationFree™ TV use?

A: LocationFree™ TV offers wireless transmission based on the IEEE802.11 standards,

which specifies use of the 2.4GHz (802.11b/g) and 5GHz (802.11a) bands of the radio
spectrum. Having dual-bands allows users to select the best quality transmission mode
to avoid interference and weaker signals. SONY is the first company to offer this “dual­band” capability in a wireless TV.

Q: I seem to be getting good reception for my LocationFree™ TV but there are some places

in my home that it doesn’t seem to work. What could be causing this?

A: LocationFree™ TV has an approximate range of 50 feet. However, like all wireless

products, actual performance will vary depending on your environment. Within a user’s
home, LocationFree™ TV may be affected by interference from other home products
and/or signal attenuation (weakening) due to proximity of certain products/materials in
the home. Please see below for more details.

Q: Something seems to be interfering with the reception of my LocationFree™ TV Monitor.

The signal goes in and out even if I’m holding it still or not carrying it around. What
possible sources could be causing this interference?

A: Any one of the following products may cause radio interfere with LocationFree™ TV

wireless transmission. Since there are more products in the market today that use the

2.4GHz band, it is more likely that users will experience interference when using this
band. Other 2.4GHz wireless products could include:

 Other wireless equipment, such as wires home routers (for 2.4GHz band, the

5GHz band, or Bluetooth wireless technology)

 Cordless phones (2.4GHz or 5.8GHz bands)
 Microwave Ovens (2.4GHz band)
 Industrial or Medical Equipment (2.4GHz or 5GHz bands)

Q: I don’t have any other 2.4GHz products but I’m still getting some interference. What

could be causing it?

A: It’s possible that you are experiencing radio signal attenuation. When located between or

near the Base Station and Monitor, any one of the following products may weaken the
wireless signal:

 Large home appliances, such as washers and dryers, refrigerators, etc.
 Large mirrors
 Wall/Door/Floor construction with metal materials or materials containing metal.

Q: My LocationFree™ TV keeps telling me, “Out of Range. Return Closer to the Base

Station”? Is there anything I can do to improve wireless transmission?

A: If you are not receiving a clear picture, use any one of the following steps:

 Change the orientation of the Monitor (e.g. turn the Monitor 180 degrees).
 Position the Base Station and/or Monitor away from possible sources of

interference