Sony KLV-24P412C User manual

© 2014 Sony Corporation Printed in China

Customer support

Television

Operating Instructions

4-540-843-01(1)

Checking the
accessories

Table-Top Stand (1)*

Fixing screws for Table-Top Stand (M4 × 16) (3)

Remote control (1)

AC power cord (mains lead) (1)

Size AAA batteries (R03 type) (2)

Operating Instructions (this manual) and other
documents

* Refer to the supplied Table-Top Stand leaflet to assemble

the Table-Top Stand.

1: Attaching the Table­Top Stand

• If using an electric screwdriver, set the tightening torque at
approximately 1.2 N·m (12 kgf·cm).

Thick and
soft cloth

Detaching the Table-Top Stand
from the TV

~

• Do not remove the Table-Top Stand for any reason other
than to wall-mount the TV.

Thick and soft cloth

2: Mounting the TV on
the wall

To Customers

Sufficient expertise is required for installing this
product. Be sure to subcontract the installation
to Sony dealers or licensed contractors and pay
special attention to safety during the installation.
Sony is not liable for any damages or injury caused
by mishandling or improper installation, or installing
any other than the specified product. Your Statutory
Rights (if any) are not affected.

To Sony Dealers and Contractors

Sufficient expertise is required for installing this
product. Be sure to read this instruction manual
thoroughly to do the installation work safely. Sony
is not liable for any damages or injury caused by
mishandling or improper installation.

Precautions

• Detach the Table-Top Stand from the TV. For details, refer
to (Detaching the Table-Top Stand from the TV).

Wall mount location

B

A

Dimension A (mm) B (mm)

22 100 100

24 100 100

3: Connections

Connecting an antenna (aerial)/
cable

Antenna (aerial) cable (not supplied)

Connecting an antenna (aerial)/
cable and VCR

AV cable
(not
supplied)

Antenna (aerial) cable
(not supplied)

VCR

Connecting audio/video devices

AV cable

(not supplied)

Antenna
(aerial)
cable (not
supplied)

DVD recorder

x Connecting MHL device (KLV-24P422B only)

MHL

Use authorized
MHL cable with

HDMI IN

MHL logo (not
supplied)

The MHL (Mobile High-Definition Link) enables the TV
to communicate with a connected MHL-compatible
device. The TV can charge the connected MHL­compatible device while playing photo/music/video
from it. You can use the TV remote control to control the
connected MHL-compatible device.

~

• If “Auto Input Change (MHL)” is set to “On”, the TV
automatically switches to HDMI 2 / MHL from other input
when MHL-compatible device is connected to HDMI IN 2
/ MHL jack. The availability of “Auto Input Change (MHL)”
depends on whether the MHL-compatible device can
support this feature.

• You can continue normal usage of the connected MHL­compatible device (such as receiving calls) depending on
its capability.

• Some remote control functions may not be available
depending on features of the connected MHL-compatible
device. Please refer to the device manual for details.

• This product is officially MHL-certified for operation
with other MHL-certified devices. If you encounter any
problems when using the MHL function, please consult the
device manufacturer for support.

MHL device

4: Preventing the TV
from toppling over

Anchor bolts (M4) (not supplied)

Strong cord
(not supplied)

5: Performing the
initial setup

1

~

• When the TV is in standby mode (the "/1 (standby)
indicator on the TV front panel is red), press "/1 on the
remote to turn on the TV.

• Make sure that the TV is completely turned off before
unplugging the AC power cord (mains lead). Unplugging
the AC power cord (mains lead) while the TV is turned on
may cause the TV to malfunction.

2

Follow the instructions on the screen.

~

• You can also tune channels manually.

• Language options vary depending on model.

• Select “Home” from “Location” for the best TV settings to

use the TV in the home.

To select TV position:

3

~

• To exit “Set-up” menu:

“Settings”

“Set-up”

“AV Set-up”

“TV Position”

Overview of the
TV controls and
indicators

Front View

Power/Standby indicator

• Lights up in red when in
standby.

• Lights up in green when
the TV is turned on.

• Flashes while the remote is
being operated.

~

• Do not put anything over the sensor, doing so may affect
its function.

Back View

Power

Turns the TV on or
switch to standby
mode.

CH/INPUT

• Press button until

“Rr Programme +/-”
appears and selects
channels with Volume
button.

• Press button until “Rr

Input select” appears
and selects input
source with Volume
button.

Volume

• Adjusts volume.

• Moves through

options up or down
when selecting
channels or input
source.

KLV-24P422B/ 24P412B / 22P402B

Overview of the remote

Selects input source.

Switches to a TV display when

displaying external input.

In TV mode: Selects channels.

Available when operation guide

appears on the screen.

Sets the desired time frame to turn

Returns to the previous screen.

In USB mode: Stops the playback.

Displays or cancels the menu.

off TV automatically.

Adjusts volume.

Mute or restore sound.

x To change the Wide Mode

For TV, Video, Component or HDMI (except PC input)/ MHL HDMI PC Input (PC timing)

Wide Zoom* Normal Full Zoom* Normal Full 1 Full 2

* Parts of the top and bottom of the picture may be cut off.

~

• Some options may not be available depending on the signal source.

Turns the TV on or switch to standby
mode.

Selects the language.

Dual Sound.

Selects the desired wide mode.

Displays information about the
programme/input.

Selects, adjusts or confirmed
selected items.

Displays a list of shortcuts to some
setting menus.

Returns to the previous channel or
input watched (for more than 15
seconds).

In TV mode: Selects the next or
previous channel.

Operates USB compatible
equipment that is connected to
the TV.

Introduction

Thank you for choosing this Sony product. Before operating the TV,
please read this manual thoroughly and retain it for future reference.

~

• The illustrations used in this manual may differ depending on your

TV model.

• The illustrations of the remote control used in this manual are of the

RM-GA025 unless otherwise stated.

• Before operating the TV, please read Safety Information. Retain this

manual for future reference.

Location of the identification label

Labels for TV Model No., Power Supply rating (in accordance with
applicable safety regulation) and Manufacturing date are located on the
rear of the TV.

Disposal of the TV set

Disposal of Old Electrical & Electronic
Equipment (Applicable in the European
Union and other European countries with
separate collection systems)

This symbol is on the remote control.

Trademark information

• The terms HDMI and HDMI High-Definition Multimedia Interface, and

the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing LLC in the United States and other countries.

• Manufactured under license from Dolby Laboratories. Dolby and the

double-D symbol are trademarks of Dolby Laboratories.

• “BRAVIA” and are trademarks of Sony Corporation.

• MHL, Mobile High-Definition Link and the MHL Logo are trademarks or

registered trademarks of MHL Licensing, LLC.

• Blu-ray Disc is a trademark.

Viewing pictures from the connected
equipment

Turn on the connected equipment, then press on the remote control or CH/INPUT on the TV to display the
connected equipment list.

Rear View

E

CH/
INPUT

B

D

*1 Terminals and labels may vary depending on TV model.

HDMI IN 2 supports only KLV-24P412B.
HDMI IN 2 / MHL supports only KLV-24P422B.

A HDMI IN 1, HDMI IN 2 / MHL and HDMI IN 2 (Home Theatre systems, Camcorder, Blu-ray Disc player, DVD

player, PC with HDMI output and Mobile device).

Connect to the HDMI IN jack if the equipment has an HDMI jack.
If the equipment is compatible with MHL, connect the MHL jack of the equipment to the HDMI IN 2 / MHL jack
through a MHL - HDMI cable (not supplied).

~

• The HDMI jacks can support PC timing in HDMI PC mode. Refer to (PC input signal reference chart for HDMI IN 1, 2)
next to “PC settings”.

• Be sure to use only an authorized HDMI cable bearing the HDMI logo, or an authorized MHL cable bearing the MHL
logo.

B (Digital still camera, Camcorder, USB storage media)

Access photo/music/video files stored on a USB device.

C AUDIO OUT

Connect with an audio cable or headphones. You can listen to TV sound through your stereo system or
headphones. You can select “Variable” or “Fixed” in the “Audio Out” menu.

D

AC IN 110 V – 240 V AC, 50/60 Hz

E VIDEO IN

camcorder, DVD player with component output)

Connect to the VIDEO IN
(MONO) jack.
For better picture quality, component connection is recommended if your DVD player has a component video
output. Connect to the COMPONENT IN jacks.

/ (Stereo systems, Headphone)

/COMPONENT IN/AUDIO (DVD player, VCR, Video game equipment, S VHS/Hi8/DVC

jack and the AUDIO jacks. If you connect mono equipment, connect to the L

C

A

MHL

A

HDMI IN

Using Menu
Functions

Photo Frame Mode

Favourites

Photo

Music

Video

FM Radio

Settings

*1

• To exit Home menu:

1 Photo Frame Mode

(KLV-24P422B only)

Display Photo, Music and Clock calendar at the same
time.

x To enter Photo Frame Mode

“Photo Frame Mode”

~

• To exit Photo Frame mode: /

x To select Photo/

Music

In Photo Frame Mode

“Image

Selection”/ “Music

Selection”

~

• You are also able to select Photo/Music/Display Mode
from
Settings”.

t “Settings” t “Set-up” t ”Photo Frame

x To select Display

Mode

In Photo Frame Mode

1
2

3

4
5

Exit

“Display Mode”

2 Favourites

Store up to 18 channels or external inputs.

x To add a current channel or external inputs

into Favourites list

1

“Favourites”

red

2

OR

“Add to Favourites”

x To watch a channel or external input

Favourites

TV 9

Add Delete

Select

Confirm Exit

~

• To exit Favourites List:

• When you run the “Auto Tuning”, only the programme

channels in your Favourites list will be cleared.

3 Photo/ Music/ Video

Playback photo/music/video files via USB devices.

Side View

“Photo”/“Music”/“Video”

z

• If more than one USB detected:
Selection”.

• If you connect the USB device when “USB Auto Start”
is set to “On”, the thumbnail view of photo/music/video
appears automatically.

red

“Device

x To adjust the picture and sound setting

(Video)

When playing video

“Picture” / “Sound”

x To play a photo as slideshow (Photo)

green

~

• To stop slideshow:

~

• While the TV is accessing the data on the USB device, do
not turn off the TV or connected USB device, disconnect
the USB cable, or remove the USB device.

• Sony will not be held liable for any damage to, or loss of,
data on the recording media due to a malfunction of any
connected devices or the TV.

• The file name and folder name may not display correctly
in some cases.

• When you connect a Sony digital still camera, set the
camera’s USB connection mode to Auto or Mass Storage.
For more information about USB connection mode, refer to
the instructions supplied with your digital camera.

• Check the website below for updated information about
compatible USB devices.
http://www.sony-asia.com/bravia/flash.html

• Use a USB storage device that is compliant with USB
mass storage device class standards.

OR

“Slideshow”

“Stop Slideshow”

USB Video format

Extension Container Video Codec Audio Codec

MPEG1
MPEG2

.avi AVI

.wmv

.asf

.mp4
.mov

.3gp

.mkv MKV

.mpg

.mpeg

.vob

.vro

.ts

.m2ts

MPEG1 MPEG1

MPEG2PS

MPEG2TS

ASF

MP4

XviD

MPEG4

H.264

MJPEG

WMVV9

Xvid

MPEG4

VC-1

MPEG4

H.264
H.263

MJPEG

WMVV9
MPEG4

H.264

VC-1

MPEG1
MPEG2

MPEG2

H.264

VC-1

USB Music format

Extension Audio Codec

.mp3 MPEG1 Audio Layer 3

.wma WMA V8

.wav LPCM

USB Photo format

Extension Image Codec

.jpg, .jpe, .jpeg JPEG

DCF2.0 or EXIF2.21 supported.

~

• Playback of the above file formats is not guaranteed.

• The USB device supports FAT16, FAT32 and NTFS.

PCM
AC3

MPEG1 Layer1/2

MPEG2 AAC
MPEG4 AAC

MPEG4 HE-AAC

WMA V8

MP3

MP3

WMA V8

MPEG1 Layer1/2

MP3
MPEG2 AAC
MPEG4 AAC

MPEG HE-AAC

PCM

MP3

MPEG1 Layer1/2

MPEG2 AAC
MPEG4 AAC

MPEG4 HE-AAC

AC3

WMA V8

MPEG1 Layer1/2

MP3

AC3

MPEG1 Layer1/2

MP3

AC3

MPEG1 Layer1/2

MP3
MPEG2 AAC

MPEG4 HE-AAC

AC3
MPEG4 AAC

4 FM Radio

a

~

• For first time using FM Radio function:

“Settings”

“Channel Set-up”

“FM Radio Set-up”

• To access FM Radio mode:

x To listen to preset stations:

1

In FM Radio mode

“Settings”

“Channel Set-up”

“FM Radio Set-up”

“FM Radio Presets”

~

• To exit “Channel Set-up” menu:

• To select desired preset FM Radio stations:

/

x To listen to non-preset stations:

To search desired station

~

• If “Please set-up FM Radio.” appears, perform

To listen to preset stations.

“Auto Tuning”

“FM Radio”

2

OR

In FM Radio mode

To tune FM frequency

/

In FM Radio mode

“FM Radio Presets”

x To show photo or picture while listening to

FM Radio

In FM Radio mode

“Photo Frame Mode” (KLV-24P422B only)

“Slideshow” / “Picture Frame”

~

• To exit “Photo Frame Mode”/“Slideshow”/”Picture Frame”:

OR

x To reduce power consumption in FM Radio

OR

2

“Settings”

“Eco”

1

“Power Saving”

“Power Saving”

~

• To exit from “Picture Off”: Any key except

~

• To exit FM Radio mode:

• If the station has a noisy sound, press B/b to improve the

sound quality.

/

5 Settings

You are able to change the settings of your TV from
“Settings” menu

x To select setting options

Settings

Picture
Sound
Screen
Channel Set-up
Parental Lock
Set-up
Eco

To select “Settings” category

~

• To exit the setting mode:

• The options you can adjust vary depending on the

situation. Unavailable options are greyed out or not
displayed.

To modify the setting

/

Picture

Picture Mode

Reset

Backlight

Picture

Brightness

Colour

Hue

Sharpness

Colour
Temperature

Noise
Reduction

MPEG Noise
Reduction

Cinema Drive

~

• If the image contains irregular signals or too much noise,
“Cinema Drive” is automatically turned off even if “Auto”
is selected.

Advanced
Settings

Intelligent
Picture Plus
Set-up

Sets a picture mode.

Resets all the “Picture” settings to
factory settings, except “Picture Mode”
and “Intelligent Picture Plus Set-up”.

Adjusts the brightness of the backlight.

Increases or decreases picture
contrast.

Brightens or darkens the picture.

Increases or decreases colour
intensity.

Increases or decreases the green
tones and red tones.

Sharpens or softens the picture.

Adjusts the whiteness of the picture.

Reduces the picture noise (snowy
picture) in a weak broadcast signal.

Reduces the picture noise in MPEG­compressed video.

Provides improved picture movement
when playing BD (Blu-ray Disc™), DVD
or VCR images taken on film, reducing
picture blur and graininess.

Set “Picture” settings in more detail.

Enhances picture quality according to
preferred settings, channel or video
input.

Sound

Sound Mode

Reset

Treble

Bass

Simulated
Stereo

Intelligent
Volume

Balance

Volume Offset

Dual Sound

Sets a sound mode.

Resets all the “Sound” settings to
factory settings, except “Sound Mode”,
“Dual Sound”, “Speakers” and “Audio
Out”.

Adjust the treble level

Adjust the bass level

Adds a surround-like effect to mono
programmes.

Minimizes the difference in volume
level between all programmes and
adverts.

Emphasises left or right speaker
balance.

Adjusts the volume level of the current
input relative to other inputs.

Sets the sound from speaker for a
stereo or bilingual broadcast.

~

• If the stereo sound is noisy when receiving a NICAM
programme, select “Mono”. The sound becomes
monaural, but the noise is reduced.

• If you select other equipment connected to the TV, set
“Dual Sound” to “Stereo”, “Main” or “Sub”. However,
when the external equipment connected to the HDMI jack
is selected, this is fixed to “Stereo”.

Speakers

Audio Out

~

• When the input source is set to “Headphone” in the
“Headphone/Audio Out” under the “AV Set-up” menu,
“Audio Out” is not available in the list.

Selects sound output from TV speakers
or external audio equipment.

“Variable” : Volume output from audio

“Fixed” : The audio output of the TV

out can be controlled
using the TV’s remote.

is fixed.

Screen

Wide Mode

Auto Wide

z

• Even if “Auto Wide” is set to “On” or “Off”, you can
always modify the format of the screen by pressing
repeatedly.

4:3 Default

Auto Display
Area

Display Area

Horizontal
Shift

Vertical Shift

PC Settings

Refer (To change the Wide Mode).

Automatically changes the wide mode
according to the input signal from
an external equipment. To keep your
setting, select “Off”.

Selects the default screen mode for
use with 4:3 broadcasts.

Selects “On” to automatically adjusts
the display area based upon the
content or “Off” to choose from the
“Display Area” options.

Adjusts the picture display area.

Adjusts the horizontal position of the
picture when “Wide Mode” is set to
“Wide Zoom” or “Zoom”.

Adjusts the vertical position of the
picture when “Wide Mode” is set to
“Wide Zoom” or “Zoom”.

Selects screen mode or adjusts the
display position of the picture when the
TV receives an input signal from the
connected HDMI PC.

PC input signal reference chart for HDMI IN 1, 2

VGA 640 480 31.5 60 VGA

SVGA 800 600 37.9 60

XGA 1024 768 48.4 60

WXGA 1280 768 47.4 60 VESA

WXGA 1280 768 47.8 60 VESA

WXGA 1360 768 47.7 60 VESA

SXGA* 1280 1024 64 60 VESA

HDTV* 1920 1080 67.5 60 EIA

* KLV-22P402B only

~

• This TV’s PC input does not support Sync on Green/
Composite Sync and interlaced signal.

• This TV’s PC input supports signals in the above chart with
a 60 Hz vertical frequency.

Signals

Horizontal

(Pixel)

Vertical

(Line)

(kHz)

frequency

Horizontal

(Hz)

Channel Set-up

1 Digit Direct

~

• When “1 Digit Direct” is set to “On”, you cannot select
channel numbers 10 and above entering next digit using
the remote.

Auto Tuning

Programme
Sorting

Programme
Labels

Manual
Programme
Preset

~

• In “Audio Filter”, you cannot receive stereo or dual sound
when “High” is selected.

FM Radio
Set-up

When “1 Digit Direct” is set to “On”,
select a channel using one preset
number button (0 - 9) on the remote.

Tunes in all the available channels.

Changes the order in which the
channels are stored on the TV.

Assigns a channel name of your choice
up to seven letters or numbers.

Sets programme channels manually.

Preset up to 30 FM radio stations that
can be received in your area.

Parental Lock

PIN Code

Change PIN
Code

Programme
Block

External Input
Lock

Sets up TV to block channel or external
input. Use 0-9 on the remote to enter a
four-digit PIN code.

Selects to change your PIN code.

Blocks an individual channel from
being watched. To view a blocked
channel, select “Unblocked”.

Locks an external input from being
watched. To view a blocked external
input, select “Unblocked”.

frequency

Vertical

Standard

VESA

Guidelines

VESA

Guidelines

~

• Entering the correct PIN code for blocked channel or
external input will temporarily deactivates the “Parental
Lock” feature. To reactivate the “Parental Lock” settings,
turn off and on the TV.

z

• If you lost your PIN code, refer to (Troubleshooting).

Set-up

Photo Frame
Settings*

USB Auto
Start

Clock/Timers

* KLV-24P422B only

Auto Start-up

Language

Start-up
Logo

AV Set-up

~

• When the input source is set to “Skip” in the “Video
Labels” under the “AV Set-up” menu, that input is
greyed out in the list.

HDMI Setup

Product
Information

Factory
Settings

Sets desired displays, image or music
selection during “Photo Frame Mode”.

Automatically enters the thumbnail view
of the last played Photo/Music/Video
when the TV is turned on and a USB
device is connected to the USB port
then turned on.

Sets the timer to turn on/off the TV
using “On Timer”, and “Clock Set”.

Starts the initial set-up procedure.

Selects the language in which the
menus are displayed.

Select “On” to display logo when the
TV is turned on. Select “Off” to disable
it.

Selects settings for connected
equipment or input source.

Allows the TV to communicate with
equipment that is compatible with the
CEC Control function, and connected
to the HDMI jacks of the TV. Note that
communication settings must also be
made on the connected equipment.

Displays your TV’s product information.

Resets all settings to factory settings.
After completing this process, the initial
set-up screen is displayed.

Eco

Reset

Power Saving

Idle TV
Standby

Resets the current Eco settings to the
default values.

Reduces power consumption of the TV
by adjusting the backlight.

Turns the TV off after it has been kept
idle for the preset length of time.

Specifications

System

Panel system

LCD (Liquid Crystal Display) Panel

TV system

B/G, I, D/K, M

Colour/video system

PAL, PAL60, SECAM, NTSC4.43, NTSC3.58

Channel Coverage

Analogue: UHF/VHF/Cable, depending on your
country/area selection.

Sound Output

5 W + 5 W

Input/Output jacks

Antenna (aerial)/cable

75 ohm external terminal for VHF/UHF

COMPONENT IN/

(Component Video): 1080p (50, 60Hz), 1080i

YP

BPR

(50, 60Hz), 720p (50, 60Hz), 576p, 576i, 480p, 480i
Audio input (phono jacks)

VIDEO IN

Video input (common phono pin with Y input)

HDMI IN 1, 2
(HDMI IN 2 for KLV-24P412B & KLV-24P422B only)

Video: 1080p (24, 30, 50, 60Hz), 1080i (50, 60Hz),
720p (24, 30, 50, 60Hz), 576p, 576i, 480p, 480i,
PC Formats
Audio: Two channel linear PCM: 32, 44.1 and 48kHz,
16, 20 and 24 bits, Dolby Digital

MHL (common with HDMI IN 2, for KLV-24P422B only)

Video: 1080p (24, 30Hz), 1080i (50, 60Hz), 720p
(24, 30, 50, 60Hz), 576p, 576i, 480p, 480i
Audio: Two channel linear PCM: 32, 44.1 and 48kHz,
16, 20 and 24 bits, Dolby Digital

AUDIO OUT/i
Audio output (stereo minijack)
Headphones jack

USB port

AUDIO

Others

Operating temperature

0 °C - 40 °C

Operating humidity

10 % - 80 % RH (non-condensing)

Optional Accessories

Wall-Mount Bracket: SU-WL450

Power and others

Power requirements

AC IN 110 V – 240 V AC, 50/60 Hz

Screen size (measured diagonally) (Approx.)

KLV-24P422B: 59.8 cm / 24 inches
KLV-24P412B: 59.8 cm / 24 inches
KLV-22P402B: 54.7 cm / 22 inches

Display resolution

KLV-24P422B: 1,366 dots (horizontal) × 768 lines
(vertical)
KLV-24P412B: 1,366 dots (horizontal) × 768 lines
(vertical)
KLV-22P402B: 1,920 dots (horizontal) × 1,080 lines
(vertical)

Power consumption

KLV-24P422B: 43 W
KLV-24P412B: 37 W
KLV-22P402B: 29 W

Dimensions (Approx.) (w × h × d)

with Table-Top Stand

KLV-24P422B: 558 x 367 x 147 mm
KLV-24P412B: 558 x 367 x 147 mm
KLV-22P402B: 509 x 340 x 147 mm

without Table-Top Stand

KLV-24P422B: 558 x 341 x 65 mm
KLV-24P412B: 558 x 341 x 65 mm
KLV-22P402B: 509 x 314 x 65 mm

Mass (Approx.)

with Table-Top Stand

KLV-24P422B: 4.2 kg
KLV-24P412B: 4.2 kg
KLV-22P402B: 3.8 kg

without Table-Top Stand

KLV-24P422B: 4.0 kg
KLV-24P412B: 4.0 kg
KLV-22P402B: 3.6 kg

~

• Design and specifications are subject to change without
notice.

Troubleshooting

Picture

No picture and no sound

• Check the antenna (aerial)/cable connection.

• Connect the TV to the AC power outlet (mains socket), and

press "/1 on the TV. If the "/1 (standby) indicator lights up
in red, press "/1.

No picture from the connected equipment

• Turn the connected equipment on.

• Check the connection between the optional equipment

and the TV.

• Press

• Correctly insert the USB / MHL device.

• For USB device: Make sure that the USB device has been

• For MHL device: Ensure that the MHL device is connected

• Operations are not guaranteed for all USB / MHL devices.

Double images or ghosting

• Check the antenna (aerial)/cable connection, location or

Only snow and noise appear on the screen

• Check if the antenna (aerial) is broken or bent.

• Check if the antenna (aerial) has reached the end of its

Distorted picture (dotted lines or stripes)

• Keep the TV away from electrical noise sources such as

• When installing optional equipment, leave some space

• Check the antenna (aerial)/cable connection.

• Keep the antenna (aerial)/cable away from other

Picture or sound noise when viewing a TV channel

• Adjust “AFT” (Automatic Fine Tuning) under the “Manual

Tiny black points and/or bright points appear on the
screen

• The screen is composed of pixels. This is not a

Picture contours are distorted

• Change the current setting of “Cinema Drive” to other

No colour on programmes

• Select “Reset”.

No sound, but good picture

• Press 2 +/– or % (Mute).

• Check if the “Speakers” is set to “TV Speakers”.

No sound or noisy sound

• Check if the TV system setting under the “Manual

repeatedly to select the desired input.

properly formatted.

to the HDMI IN 2 / MHL jack (KLV-24P422B only) using an
MHL cable.

Also, operations differ depending on the features of the
USB / MHL device.

direction.

serviceable life (three to five years in normal use, one to
two years at the seaside).

cars, motorcycles, hair-dryers or optional equipment.

between the optional equipment and the TV.

connecting cables.

Programme Preset” menu to obtain better picture
reception.

malfunction.

settings.

Sound

Programme Preset” menu is appropriate.

Channels

Some channels are blank

• The channel is for scrambled/subscription service only.
Subscribe to a pay TV service.

• Channel is used only for data (no picture or sound).

• Contact the broadcaster for transmission details.

General

The TV turns off automatically (the TV enters standby
mode)

• Check if the “Idle TV Standby” is activated.

• Check if the “Sleep Timer” under the “Clock/Timers” menu

is activated.

Some input sources cannot be selected

• Press and select “Settings” t “Set-up” t “AV
Set-up” t “Video Labels” and cancel “Skip” of the input
source.

The remote does not function

• Replace the batteries.

HDMI equipment does not appear on “HDMI Device
List”

• Check that your equipment is compatible with the CEC
Control function.

The “Parental Lock” password has been forgotten

• Press and select “Settings” t ”Parental Lock”
t ”PIN code” then enter 9999 for the PIN code (PIN code

9999 is always accepted.).

TV does not output picture and/or sound from the
MHL device

• Disconnect the MHL cable, then reconnect it, or power the
MHL device off then on again and release its lock.

It took long time to open USB drive folders/files

• Depending on the quantity/size of folders/files, it may take
longer time to open.

Safety information

WARNING

Batteries must not be exposed to excessive heat such as sunshine,
fire or the like.

Installation/Set-up

Install and use the TV set in accordance with the instructions below
in order to avoid any risk of fire, electrical shock or damage and/or
injuries.

Installation

• The TV set should be installed near an easily accessible AC power

outlet (mains socket).

• Place the TV set on a stable, level surface to avoid it from falling

down and cause personal injury or damage to the TV.

• Only qualified service personnel should carry out wall installations.

• For safety reasons, it is strongly recommended that you use Sony

accessories, including:

− Wall-Mount Bracket SU-WL450

• Be sure to use the screws supplied with the Wall-Mount Bracket

when attaching the mounting hooks to the TV set. The supplied
screws are designed as indicated by illustration when measured
from the attaching surface of the mounting hook. The diameter and
length of the screws differ depending on the Wall-Mount Bracket
model.
Use of screws other than those supplied may result in internal
damage to the TV set or cause it to fall, etc.

22"/24" TV: 8.0 mm ~ 12.5 mm

Screw (supplied with the
Wall-Mount Bracket)

Mounting Hook
Hook attachment on rear
of TV set

Transporting

• Before transporting the TV set, disconnect all cables.

• Two or more people are needed to transport a large TV set.

• When transporting the TV set by hand, hold it as

shown in the illustration. Do not put stress on the
LCD panel and the frame around the screen.

• When transporting the TV set, do not subject it to

jolts or excessive vibration.

• When transporting the TV set for repairs or when

moving, pack it using the original carton and packing material.

Ventilation

• Never cover the ventilation holes or insert anything in the cabinet.

• Leave space around the TV set as shown below.

• It is strongly recommended that you use a Sony Wall-Mount Bracket

in order to provide adequate air-circulation.

Installed on the wall

10 cm

Leave at least this space around
the set.

Installed with stand

10 cm 6 cm

Leave at least this space around
the set.

30 cm

10 cm

10 cm

30 cm

10 cm

• To ensure proper ventilation and prevent the collection of dirt or dust:

− Do not lay the TV set flat, install upside down, backwards, or
sideways.

− Do not place the TV set on a shelf, rug, bed or in a closet.

− Do not cover the TV set with a cloth, such as curtains, or items
such as newspapers, etc.

− Do not install the TV set as shown below.

Air circulation is blocked.

WallWall

AC power cord (mains lead)

Handle the AC power cord (mains lead) and outlet (mains socket) as
follows in order to avoid any risk of fire, electrical shock or damage
and/or injuries:

− Use only Sony supplied AC power cords (mains lead), not those of

other brands.

− Insert the plug fully into the AC power outlet (mains socket).

− Operate the TV set on a 110–240 V AC supply only.

− When wiring cables, be sure to unplug the AC power cord (mains

lead) for your safety and take care not to catch your feet on the
cables.

− Disconnect the AC power cord (mains lead) from the AC power

outlet (mains socket) before working on or moving the TV set.

− Keep the AC power cord (mains lead) away from heat sources.

− Unplug the AC power plug (mains plug) and clean it regularly. If the

plug is covered with dust and it picks up moisture, its insulation may
deteriorate, which could result in a fire.

Notes

• Do not use the supplied AC power cord (mains lead) on any other

equipment.

• Do not pinch, bend, or twist the AC power cord (mains lead)

excessively. The core conductors may be exposed or broken.

• Do not modify the AC power cord (mains lead).

• Do not put anything heavy on the AC power cord (mains lead).

• Do not pull on the AC power cord (mains lead) itself when

disconnecting the AC power cord (mains lead).

• Do not connect too many appliances to the same AC power outlet

(mains socket).

• Do not use a poor fitting AC power outlet (mains socket).

Prohibited Usage

Do not install/use the TV set in locations, environments or situations
such as those listed below, or the TV set may malfunction and cause a
fire, electrical shock, damage and/or injuries.

Location:

• Outdoors (in direct sunlight), at the seashore, on a ship or other

vessel, inside a vehicle, in medical institutions, unstable locations,
near water, rain, moisture or smoke.

• If the TV is placed in the changing room of a public

bath or hot spring, the TV may be damaged by
airborne sulfur, etc.

• For best picture quality, do not expose the screen to

direct illumination or sunlight.

• Avoid moving the TV from a cold area to a warm area. Sudden room

temperature changes may cause moisture condensation. This may
cause the TV to show poor picture and/or poor colour. Should this
occur, allow moisture to evaporate completely before powering the
TV on.

• Never spray water or detergent directly on the

TV set. It may drip to the bottom of the screen or
exterior parts and enter the TV set, and may cause
damage to the TV set.

Environment:

• Places that are hot, humid, or excessively dusty; where insects may

enter; where it might be exposed to mechanical vibration, near
flammable objects (candles, etc). The TV set shall not be exposed to

dripping or splashing and no objects filled with liquids, such as
vases, shall be placed on the TV.

• Do not place the TV in a humid or dusty space, or

in a room with oily smoke or steam (near cooking
tables or humidifiers). Fire, electric shock, or
warping may result.

• Do not install the TV in places subject to extreme

temperature such as in direct sunlight, near a radiator or a heating
vent. The TV may overheat in such condition which can cause
deformation of the enclosure and/or TV malfunction.

Situation:

• Do not use when your hands are wet, with the cabinet removed, or

with attachments not recommended by the manufacturer. Disconnect
the TV set from AC power outlet (mains socket) and antenna (aerial)
during lightning storms.

• Do not install the TV so that it sticks out into an

open space. Injury or damage from a person or
object bumping into the TV may result.

Broken pieces:

• Do not throw anything at the TV set. The screen

glass may break by the impact and cause serious injury.

• If the surface of the TV set cracks, do not touch it until you have

unplugged the AC power cord (mains lead). Otherwise electric
shock may result.

When not in use

• If you will not be using the TV set for several days, the TV set should

be disconnected from the AC power (mains) for environmental and
safety reasons.

• As the TV set is not disconnected from the AC power (mains) when

the TV set is just turned off, pull the plug from the AC power outlet
(mains socket) to disconnect the TV set completely.

• However, some TV sets may have features that require the TV set to

be left in standby to work correctly.

For children

• Do not allow children to climb on the TV set.

• Keep small accessories out of the reach of children, so that they are

not mistakenly swallowed.

If the following problems occur...

Turn off the TV set and unplug the AC power cord (mains lead)

immediately if any of the following problems occur.
Ask your dealer or Sony service centre to have it checked by qualified
service personnel.

When:

− AC power cord (mains lead) is damaged.

− Poor fitting of AC power outlet (mains socket).

− TV set is damaged by being dropped, hit or having something

thrown at it.

− Any liquid or solid object falls through openings in the cabinet.

About LCD Monitor Temperature

When the LCD Monitor is used for an extended period, the panel
surrounds become warm. You may feel hot when touching there by
the hand.

WALL-MOUNT BRACKET

Below information shows the correct handling of the Wall-Mount
Bracket. Be sure to read this information thoroughly and use the Wall­Mount Bracket correctly.

To Customers:

Be sure to observe the following precautions for safety to prevent a
serious injury through fire, electric shock, the product toppling over, or
the product dropping.

• Be sure to subcontract the installation to licensed contractors and

keep small children away during installation.

• Be sure to subcontract moving or dismounting of the TV to licensed

contractors.

• Do not remove screws, etc., after mounting the TV.

• Do not make alterations to the parts of the Wall-Mount Bracket.

• Do not mount any equipment other than the specified product.

• Do not apply any load other than the TV on the Wall-Mount Bracket.

• Do not lean on or hang from the TV.

• Do not handle the TV with excessive force during cleaning or

maintenance.

To Sony Dealers and Contractors:

The following instructions are for Sony dealers and contractors only. Be
sure to read safety precautions described below and pay special
attention to safety during the installation, maintenance and checking of
this product.

• Do not install the Wall-Mount Bracket on wall

surfaces where the corners or the sides of the TV
are protruding away from the wall surface.

• Do not install the TV over or under an

air-conditioner.

• Be sure to install the Wall-Mount Bracket

securely to the wall. If any of the
screws are loose or fall out, the
Wall-Mount Bracket may fall and
cause injury or property damage.

• Be sure to use the supplied screws

and attachment parts properly
following the instructions given in
this instruction manual. If you use
substitute items, the TV may fall
and cause bodily injury to someone or damage to the TV.

• Be sure to assemble the bracket properly following the instructed

procedure explained in this instruction manual.

• Be sure to tighten the screws securely in the designated position.

• Be careful not to subject the TV to shock during installation.

• Be sure to install the TV on a wall that is both perpendicular and flat.

• After proper installation of the TV, secure the cables properly.

• Do not allow the AC power cord (mains lead)

or the connecting cable to be pinched as the
internal conductors may become exposed
and cause a short circuit or an electrical
break.

Precautions

Viewing the TV

• View the TV in moderate light, as viewing the TV in poor light or during

long period of time, strains your eyes.

• When using headphones, adjust the volume so as to avoid excessive

levels, as hearing damage may result.

LCD Screen

• Although the LCD screen is made with high-precision technology and

99.99% or more of the pixels are effective, black dots may appear or
bright points of light (red, blue, or green) may appear constantly on
the LCD screen. This is a structural property of the LCD screen and is
not a malfunction.

• Do not push or scratch the front filter, or place objects on top of this TV

set. The image may be uneven or the LCD screen may be damaged.

• If this TV set is used in a cold place, a smear may occur in the picture

or the picture may become dark. This does not indicate a failure.
These phenomena disappear as the temperature rises.

• Ghosting may occur when still pictures are displayed continuously. It

may disappear after a few moments.

• The screen and cabinet get warm when this TV set is in use. This is

not a malfunction.

• The LCD screen contains a small amount of liquid crystal. Follow your

local ordinances and regulations for disposal.

Handling and cleaning the screen surface/
cabinet of the TV set

Be sure to unplug the AC power cord (mains lead) connected to the TV
set from AC power outlet (mains socket) before cleaning.

• To remove dust from the screen surface/cabinet, wipe gently with a

soft cloth. If dust is persistent, wipe with a soft cloth slightly moistened
with a diluted mild detergent solution.

• Never spray water or detergent directly on the TV

set. It may drip to the bottom of the screen or exterior
parts and enter the TV set, and may cause damage
to the TV set.

• Never use any type of abrasive pad, alkaline/

acid cleaner, scouring powder, or volatile solvent, such as alcohol,
benzene, thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in damage
to the screen surface and cabinet material.

• Periodic vacuuming of the ventilation openings is recommended to

ensure to proper ventilation.

• When adjusting the angle of the TV set, move it slowly so as to prevent

the TV set from moving or slipping off from its table stand.

Optional Equipment

Keep optional components or any equipment emitting electromagnetic
radiation away from the TV set. Otherwise picture distortion and/or noisy
sound may occur.

Caution about handling the remote control

• Observe the correct polarity when inserting batteries.

• Do not use different types of batteries together or mix old and new

batteries.

• Dispose of batteries in an environmentally friendly way. Certain regions

may regulate the disposal of batteries. Please consult your local
authority.

• Handle the remote with care. Do not drop or step on it, or spill liquid

of any kind onto it.

• Do not place the remote in a location near a heat source, a place

subject to direct sunlight, or a damp room.

WALL-MOUNT BRACKET

• If you use the TV installed on the Wall-Mount Bracket for a long time,

the wall behind or above the TV may become discoloured or the
wallpaper may come unstuck, depending on the material of the wall.

• If the Wall-Mount Bracket is removed after installing it on the wall, the

screw holes are left.

• Do not use the Wall-Mount Bracket in a place where it is subjected to

mechanical vibrations.

Additional Information

Installing the TV to the Wall

This TV’s instruction manual only shows the steps on preparing the installation of the TV before installing to the wall.

To Customers:

For product protection and safety reasons, Sony strongly recommends that installation of your TV be
performed by Sony dealers or licensed contractors. Do not attempt to install it yourself.

To Sony Dealers and Contractors:

Provide full attention to safety during the installation, periodic maintenance and examination of this product.

Sufficient expertise is required for installing this product, especially to determine the strength of the wall for
withstanding the TV’s weight. Be sure to entrust the attachment of this product to the wall to Sony dealers or
licensed contractors and pay adequate attention to safety during the installation. Sony is not liable for any
damage or injury caused by mishandling or improper installation.

Use the Wall-Mount Bracket SU-WL450 (not supplied) to install the TV to the wall.
When installing the Wall-Mount Bracket, also refer to the Operating Instructions and Installation Guide supplied with
the Wall-Mount Bracket.

~

• If the Table-Top Stand is attached to the TV, detach the Table-Top Stand beforehand. See the Quick Start Guide and follow
in reverse order the steps to attach the Table-Top Stand.

• Place the TV with its screen facing down on a level and stable surface covered with a thick and soft cloth, when securing
the Mounting Hook or when removing the Table-Top Stand from the TV to prevent damaging the surface of the LCD display.

1 Make sure that the wall has enough space for the TV and is capable of supporting a weight of at least four times

that of the TV. Refer to the following table on installing the TV to the wall. See the Specifications for the TV’s weight.

Standard mounting

80

Screen centre point

Unit: mm

Display dimensions Screen centre dimension Length for mounting

Model Name

KLV-

Standard

mounting

24P412B 558 341 110.5 284.7 107.1

24P422B 558 341 110.5 284.7 107.1

22P402B 509 314 110.5 271.1 107.1

~

• Figures in the table may differ slightly depending on the installation.

• When your TV is installed on the wall, the upper side of the TV slightly leans forward.

2 Attach the Attachment parts for Wall-Mount Bracket. Check the Attachment parts by referring to “1” of the Wall-

Mount Bracket Installation Guide.

~

• If using an electric screwdriver, set the torque at approximately 1.5 N·m {15 kgf·cm}.

• Be sure to store the unused parts in a safe place for future use. Retain this manual for future reference.

Standard mounting

Screw (+PSW 4 x 50)

Screw (+PSW 4 x 20)

Pulley

Spacer (60 mm)

Belt

Soft cloth

3 Connect necessary cables to the TV.

~

• You cannot access to any terminal after installing the TV to the wall.

4 Install the TV to the Base. Refer to “3”, “4”, “5” of Installation Guide and “Installing the TV to the Wall” of Operating

Instructions supplied with the Wall-Mount Bracket.

Model Name KLV- Hook location

b
c
d

24P412B
24P422B

d

22P402B

Refer to the instructions supplied with the Wall-Mount Bracket for your model to install the TV on the wall.

Screw (+PSW 4 x 10)