Sonova USA WHSBTESP, WHSBTEM, WHSBTEP Users Guide

(V90/V70/V50/V30)

User Guide

This user guide is valid for:

Wireless models

Phonak Bolero V90-M
Phonak Bolero V90-P
Phonak Bolero V90-SP
Phonak Bolero V70-M
Phonak Bolero V70-P
Phonak Bolero V70-SP
Phonak Bolero V50-M
Phonak Bolero V50-P
Phonak Bolero V50-SP
Phonak Bolero V30-M

CE mark applied

2015
2015
2015
2015
2015
2015
2015
2015
2015

2015
Phonak Bolero V30-P
Phonak Bolero V30-SP

2015

2015

Your hearing aid details

If no box is checked and you do not know the

model of your hearing aid, please ask your hearing
care professional.

Model

F Bolero V-M
F Bolero V-P
F Bolero V-SP

Battery type

312
13
13

Earpiece

F Dome or SlimTip
F Classic earmold

Your hearing care professional:

3

Your hearing aids have been developed by
Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.

These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.

Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benets, simply
contact your hearing care professional.

Phonak – life is on
www.phonak.com

Download the Phonak Support App

To have an individual and interactive user guide
always with you, download the Phonak Support App
on your mobile device. For more information please
visit: www.phonak.com/supportapp

Contents

Your hearing aid

1. Quick guide

2. Parts of the hearing aid
Using the hearing aid

3. Left & right hearing aid markings

4. On/O

5. Batteries

6. Putting on the hearing aid

7. Removing the hearing aid

8. Push button

9. Volume control
Further Information

6
8

10

11
12
14
16
18
19

10. Care and maintenance

11. Wireless accessories

12. Service and warranty

13. Compliance information

14. Information and description of symbols

15. Troubleshooting

16. Important safety information

20
23
25
27

31
34
38

5

1. Quick guide

Left & right hearing aid markings

Blue marking for left
hearing aid.

Red marking for right
hearing aid.

Bolero V-M Bolero V-P, V-SP

Changing batteries

1 2

Remove the
sticker from the
new battery.

Open the
battery door.

Bolero V-M

Bolero V-P & V-SP

3

Place battery in the
battery door with the
“+” symbol facing

6

upwards.

On/O

Push button

On

The push button on your hearing
aid can have various functions.

O

Volume control

Bolero V-P and V-SP only:
To increase the volume, press the
volume control upwards. To decrease
the volume, press the volume control
downwards.

7

2. Parts of the hearing aid

The pictures below show the models described in this user
guide. You can identify your personal model by:

• Checking “Your hearing aid details” on page 3.

• Or comparing your hearing aid with the following
shown models. Pay attention to the shape of the
hearing aid and if a volume control is present.

Possible earpieces for all models

Classic earmoldSlimTipDome

8

Bolero V-M

Tube

(detachable)

Push button

Battery door

AnchorEarpiece: Dome

Bolero V-P & V-SP

Hook / sound output

Classic earmold
(detachable)

Push button

Volume control

Battery door

9

3. Left & right hearing aid markings

There is a red or blue marking to tell you if it is a left
or a right hearing aid.

Blue marking
for left

hearing aid.

Red marking
for right

Bolero V-M Bolero V-P, V-SP

hearing aid.

10

4. On/O

The battery door is also the on/o switch.

1

Closed battery door =
hearing aid is on

2

Open battery door =
hearing aid is o

When you switch on the hearing aid you may hear

a start-up melody.

11

5. Batteries

1 2 33

Bolero V-M

Bolero V-P & V-SP

Remove the
sticker from
the new
battery.

If it is dicult to close the battery door: Check that

the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.

Open the
battery door.

Place battery in the
battery door with the
“+” symbol facing
upwards.

12

Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

Replacement battery

This hearing aid requires zinc-air batteries. Identify the
correct battery size (312 or 13) by:

• Checking “Your hearing aid details” on page 3.

• Checking the marking on the inner side of the

battery door.

• Checking the following table.

Model

Phonak Bolero
V-M
V-P, V-SP

Please ensure you use the correct type of battery in

your hearing aids (zinc-air). Please also read chapter

16.2 for further information on product safety.

Zinc air
battery
size

312
13

Color
marking on
package

brown
orange

IEC
code

PR41
PR48

ANSI
code

7002ZD
7000ZD

13

6. Putting on the hearing aid

6.1 Putting on the hearing aid with classic earmold

1

Take the earmold up to your ear
and place the ear canal part into
your ear canal.

2

Place the hearing aid behind
your ear.

3

Insert the upper part of the
earmold into the upper part of
the bowl of your ear.

14

6.2 Putting on the hearing aid with dome or SlimTip

1

Place the hearing aid behind
your ear.

2

Insert the earpiece into your
ear canal.

3

If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.

15