SONIM, Sonim Xperience, Sonim Xtend and the Sonim
logo are trademarks of Sonim Technologies, Inc. Other
company and product names may be trademarks or
registered trade- marks of the respective owners with
whom they are associated.
Disposal of Old Electrical and Electronic Equipment
The symbol of the crossed-out wheeled
bin indicates that within the countries in
the European Union, this product, and any
enhancements marked with this symbol,
can not be disposed as unsorted waste
but must be taken to separate collection
at their end- of-life.
Disposal of Battery
Please check local regulations for
disposal of batteries. The battery should
never be placed in municipal waste. Use a
battery disposal facility if available.
2
General Information————————7
Phone Models Covered
Network Services
Sonim Support Information
Use the Guide Effectively
Options Commonly Used across Menu Items
Your Safety Guidelines————————9
Battery Performance
Battery Replacement
Avoid Short Circuit
Avoid High Temperatures
Battery Disposal
Personal Medical Devices
Child Safety
Emergency Calls
SAR Information
Getting Started————————14
Getting Started
Battery Usage
Inserting the Battery
Contents
Removing the Battery
Charging the Battery
Set Battery Alert
Your SIM Card
Inserting the SIM Card
Removing the SIM Card
Switching On
Home Screen
Key Shortcuts in Home Screen
Basic Settings
Keypad Functions
Your Sonim XP3 Sentinel Phone————————25
Your Sonim XP3 Sentinel Phone
Main Menu
Main Menu Icons
Home Screen Indicators
Key Operations without Your SIM Card
Phone Settings————————29
Phone Settings
General Settings
Display Settings
Sound Settings
Connectivity Settings
Calls————————34
Calls
Dial a Number
Dial an International Number
Dial a Number via Contacts
Dial a Number via the Calls List
Managing Call List
Speed Dial
Receive a Call
Auto Answer
Anykey Answer
Minute Reminder
Call Services
Call Forwarding
Call Barring
Fixed Number Dialing
Auto Redial
Filter Calls
Add to Black list
Recording a Call
Managing Contacts————————40
Managing Contacts
Add a New Contact
Dialing a Number from Contacts
Sending a Message from Contacts
Add a New Contact in Group
Group Settings
Special Numbers
Default Contact List
Default Contact Location
Sending Contact
Delete Contacts
Copy or Move Numbers between Phone and SIM
3
Adding a Contact to Blacklist
Adding a Contact to Whitelist
Searching Contacts
Messages————————43
Messages
Advanced Settings
Text Input Mode
Write Messages
Send a Message via Contacts
Call or Save a Number Embedded in a Received
Message
Manage Your Messages
Inbox
Outbox
Draft Messages
Sent Messages
Predened Messages
View SMS Memory
Voice Mail
SIM Card Menu
Hardcoded Shortcuts————————48
Contents
Hardcoded Shortcuts
Lone Worker Monitoring————————49
Lone Worker Monitoring
Opera Mini————————50
Opera Mini
Conguration of APN (Access Point Name) for Opera
Mini
Installation of Opera Mini
Launching Opera Mini
Java————————51
Java
Installing Pre-bundled Java Applications
Tools————————52
Tools
Alarm
Bluetooth
USB Function
Calendar
Calculator
Voice Recorder
Audio Playback
AGPS
Stopwatch
Unit Converter
Countdown Timer
FM Radio————————58
FM Radio
Camera————————59
Camera
Camera Options
Flashlight————————60
Flashlight
Micro SD Card————————61
Micro SD (Secure Digital) Card
Inserting Micro SD Card into the Phone
Managing Your Files————————62
Managing Your Files
Wired Headset————————63
Wired Headset
During Calls
End User License Agreement————————64
Unconditional 3 Year Guarantee
Our Guarantee
What We Will Do
Phone Care
Conditions
4
FCC————————67
FCC Statement
Declaration of Conformity————————68
Declaration of Conformity
Index————————69
Contents
5
UNCONDITIONAL
3 YEAR GUARANTEE
6
Congratulations on the purchase of a Sonim XP3
Sentinel™ mobile phone. This phone is a GSM/GPRS/
EDGE enabled handset with tri-band capabilities and has
an intuitive, feature-rich user interface, which allows you to
make the best use of the offered functions.
Use the Guide Effectively
Familiarize yourself with the terminology and symbols used
in the guide to help you use your phone effectively.
Phone Models Covered
This user guide covers two Sonim XP3 Sentinel™ phone
models: XP3.20-E Sentinel and XP3.20-A Sentinel. These
two models contain an identical scope of features and
differ only in the supported set of radio frequencies:
• Sonim XP3.20-E Sentinel (GSM 900/1800/1900 MHz)
• Sonim XP3.20-A Sentinel (GSM 850/1800/1900 MHz)
The model name can be read on the phone label under
the battery. In this User Guide, both models are referred to
as Sonim XP3 Sentinel, except for the few places where
information corresponding to a specific model (that is, XP3
Sentinel-A or XP3 Sentinel-E) can be found.
Network Services
General Information
These are additional services that you can avail through
your network service provider. To make the best of these
services, you must subscribe to them through your service
provider and obtain instructions for their use from your
service provider.
Sonim Support Information
For additional product and support information,
visit www.sonimtech.com.
HOME SCREENThis is the screen displayed
PRESSMeans to press and release a
SELECTMeans to either press the
when the phone is in idle
condition.
key immediately. For example,
Press 2 means that you press
the key on the keypad that is
labelled with the numeral 2 and
the alphabets “ABC”.
Left or Right Selection Key to
apply the command indicated
at the bottom of the screen.
The Center navigation key can
also be used to select options.
For example, if this guide says
Select Menu > Messages > Create message, you must
press the Left Selection Key
to select Menu, scroll to
Messages and press the Left
Selection Key, scroll to Create
message and press the Left
Selection Key. To return to the
previous screen, press the Right
Selection Key.
7
PRESS & HOLDMeans to press and
MENU OPTIONSThese options are
SELECT MENUMeans to press the Left
General Information
A MENU ITEM SUFFIXED
WITH THREE DOTS (…)
hold a key for 2 seconds
before releasing the key.
This action is typically
used when trying to
switch on/off the phone or
when using shortkeys to
access specic functions.
For example: press
and hold 1 to access
voicemail.
displayed at the bottom
of the screen. The
selection keys are used to
accomplish the indicated
option.
Selection Key to select
the Menu option or press
the Menu key (centre) for
the same result.
Means more options are
available but only one has
been mentioned in the
guide.
Signies a Note.
Options Commonly Used across Menu Items
The following are common actions used across various
menu items:
EXITDisplays the previous
screen. Use the Right
Selection key to perform
this function.
CLEARDeletes data character by
character. Use the Right
selection key to perform
this function.
OKConrms an action. Use
the Left Selection Key or
the Menu key to perform
this function.
8
Please read and understand the following safety guidelines before you use the phone. These guidelines provide details
to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.
Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel
depots, chemical plants or where blasting operations are in progress.
Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near
medical equipment.
Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger
to an aircraft. In an aircraft, the phone can be used in flight mode.
Do not expose the battery to high temperatures (in excess of 60°C).
Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop
Your Safety Guidelines
first. Do not speak into a hands-free microphone while you are driving.
Avoid using the phone in close proximity to personal medical devices,
such as pacemakers and hearing aids.
Use only Sonim XP3 Sentinel approved charging equipment to charge your phone and avoid damage
to your phone.
The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union,
this product, and any enhancements marked with this symbol, can not be disposed as unsorted
waste but must be taken to separate collection at their end-of-life.
9
Your Safety Guidelines
Ensure that only qualied personnel install or repair your phone.
The Sonim XP3 Sentinel is water-proof and can be submerged to 1metre for 30 minutes. It can
work for 30 minutes if immersed. However, it is not waterproof in deeper water, during charging or
when the system connector cover on bottom of the phone is open or compromised.
• To keep your phone waterproof, make sure that the connector cover located at the bottom is
rmly plugged in every time it is open for charging or use of a wired headset
• Water droplets may form on the connector cover when it is opened soon after immersion.
This does not indicate water leakage. The connector cover is sealed and waterproof.
• Water droplets may condense under the display cover if the phone is immersed in water
with signicant drop in temperature. This does not indicate water leakage. The droplets will
disappear at room temperature.
The Sonim XP3 Sentinel is dust-resistant, rugged and shock-resistant. However, it is not dustproof or un-breakable if subjected to overwhelming impact. For best results and long product life,
one should protect the Sonim XP3 Sentinel from salt water, dust and strong impacts.
Make back-up copies of important information stored in your phone or maintain a written record.
10
Battery Performance
A rechargeable battery powers your device.Use the battery
only for its intended purpose. Never use any charger
or battery that is damaged. If the battery is completely
discharged, it may take a few minutes before the charging
indicator appears on the display or before any calls can be
made. The full performance of a new battery is achieved
only after two or three complete charge and discharge
cycles. The battery can be charged and discharged
hundreds of times but it will eventually wear out. Unplug
the charger from the electrical plug and the device when
not in use. Ensure that you do not leave the fully charged
battery connected to a charger. If left unused, a fully
charged battery will lose its charge over time.
Battery Replacement
When the talk and standby times are noticeably shorter
than normal, replace the battery with an original Sonim
battery.If a replacement battery is being used for the rst
time or if the battery has not been used for a prolonged
period, it may be necessary to connect the charger and
then disconnect and reconnect it to begin charging the
Your Safety Guidelines
battery.
Avoid Short Circuit
Do not short-circuit the battery. An accidental short-circuit
can occur when a metallic object such as a coin, clip,
or pen causes direct connection of the positive (+) and
negative (-) terminals of the battery. (These look like metal
strips on the battery.) This might happen, for example,
when you carry a spare battery in your pocket or purse. A
short-circuit at the terminals may damage the battery or
the connecting object.
Avoid High Temperatures
Leaving the battery in hot or cold places, such as in a
closed car in summer or winter conditions, will reduce the
capacity and lifetime of the battery. For the best results,
try to keep the battery between 15°C and 25°C (59°F and
77°F). A device with a hot or cold battery may not work
temporarily, even when the battery is fully charged. Battery
performance is particularly limited in temperatures well
below freezing.
Battery Disposal
Do not dispose off batteries in a re as they may explode.
Batteries may also explode if damaged. Dispose of
batteries according to local regulations and recycle when
possible. Do not dispose as household waste. Do not
dismantle, open or shred cells or batteries. In the event of
a battery leak, do not allow the liquid to come in contact
with the skin or eyes. In the event of leak or a hazard seek
medical help immediately.
Personal Medical Devices
Mobile phones may affect the operation of cardiac
pacemakers and other implanted equipment. Please
avoid placing the mobile phone over the pacemaker, for
example. in your breast pocket. When using the mobile
phone, place it at the ear opposite the pacemaker. If a
minimum distance of 15 cm (6 inches) is kept between the
mobile phone and the pacemaker, the risk of interference
is limited. If you suspect that interference is taking place,
immediately turn off your mobile phone. Contact your
cardiologist for more information. For other medical
devices, consult your physician and the manufacturer
of the device. Comply with instructions to switch off
the device or deactivate the RF transmitter function
when required, especially when posted in hospitals and
aeroplanes. Equipment used in these places may be
11
sensitive to radio waves emitted from the device and
adversely affect their operation. Also, observe restrictions
at gas stations or other areas with ammable atmosphere
or when close to electro-explosive devices.
Child Safety
Do not allow children to play with your mobile phone or
its accessories. Keep it out of their reach. They could
hurt themselves or others, or could accidentally damage
the mobile phone or accessories. Your mobile phone and
its accessories may contain small parts, which could be
detached and create a choking hazard.
Emergency Calls
Mobile phones operate using radio signals, which cannot
guarantee connection under all conditions. Therefore
you should never rely solely upon any mobile phone for
essential communications (e.g. medical emergencies).
Emergency calls may not be possible in all areas, on all
cellular networks, or when certain network services and/
or mobile phone features are in use. Check with your local
Your Safety Guidelines
service provider.
SAR Information
The Sonim XP3 Sentinel has been certified in
compliance with the Government’s requirements for
exposure to Radio Waves.
When communicating over the wireless network, the
mobile phone emits low radio waves known as radio
frequency energy or RF. The Specic Absorption Rate
or SAR is the unit used to measure the amount of RF
energy absorbed by the body while using the phone and is
expressed in watts/kilogram (W/kg).
Governments around the world have adopted
comprehensive international safety guidelines, developed
by scientic organizations, for example, ICNIRP
(International Commission on Non-Ionizing Radiation
Protection) and IEEE (The Institute of Electrical and
Electronics Engineers Inc.), through periodic and thorough
evaluation of scientic studies. These guidelines establish
permitted levels of radio wave exposure for the general
population.
Tests for SAR are conducted using standardized methods
with the phone transmitting at its highest certied power
level in all used frequency bands.
SAR Data Information for residents in countries that
have adopted the SAR limit recommended by the
International Commission on Non-Ionizing Radiation
Protection (ICNIRP). For example, European Union,
Japan, Brazil and New Zealand.
The limit recommended by ICNIRP is 2 W/kg averaged
over ten (10) gram of tissue.
The highest SAR value for the Sonim XP3 Sentinel-E
phone when tested by Sonim for use at the ear is 0.582 W/
kg (10g).
Note: For countries, which require SAR measurements for
body-worn operation:
• The highest SAR value for the Sonim XP3 Sentinel-E
phone tested by Sonim for use when worn on the
body is 0.644 W/kg (10g), provided that the phone is
used with a non-metallic accessory with the handset
at least 1.5 cm from the body, or with the original
Sonim accessory intended for this phone and worn
on the body.
12
The highest SAR value for the Sonim XP3 Sentinel-A
phone when tested by Sonim for use at the ear is 0.253 W/
kg (10g).
SAR Data Information for residents in the United States
and Canada.
In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kilogram averaged
over one gram of tissue. The standard incorporates a
margin of safety to give additional protection for the public
and to account for any variations in measurements.
Before a phone model is available for sale to the public
in the US, it must be tested and certied by the Federal
Communications Commission (FCC) that it does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed
in positions and locations (that is, by the ear and worn
on the body) as required by the FCC for each model. The
FCC has granted an Equipment Authorization for Sonim
XP3 Sentinel with all reported SAR levels evaluated as
in compliance with the FCC RF exposure guidelines.
While there may be differences between the SAR levels
of various phones, all mobile phones granted an FCC
Your Safety Guidelines
equipment authorization meet the government requirement
for safe exposure.
The highest SAR value for the Sonim XP3 Sentinel-A
phone when tested by Sonim for use:
• By the ear is 0.557 W/kg (1 g).
• Worn on the body is 0.532 W/kg (1 g) for speech and
0.519 W/kg (1 g) for data calls.
The highest SAR value for the Sonim XP3 Sentinel-E
phone when tested by Sonim for use:
• By the ear is 0.204 W/kg (1 g).
• Worn on the body is 0.153 W/kg (1 g) for speech and
0.275 W/kg (1 g) for data calls.
For body-worn operation, this phone meets FCC RF
exposure guidelines provided that it is used with a nonmetallic accessory with the handset at least 1.5 cm from
the body, or with the original Sonim accessory intended for
this phone and worn on the body. Use of other accessories
may not ensure compliance with FCC RF exposure
guidelines.
13
Getting Started
This section provides information on using your Sonim XP3
Sentinel phone.
The list of items in the Sonim XP3 Sentinel phone box are:
• User Guide CD
• Sonim 3 Year Warranty Flyer
• Quick Start Guide
• Screwdriver
• Wired Headset
• USB Cable
• Charger
• Belt Clip
Battery Usage
• Use only a Sonim XP3 Sentinel certied battery that is
designed for this phone model.
Getting Started
• The use of other batteries may void the warranty
terms of your phone and cause damage.
• It is recommended to protect the battery
from extreme temperature environments and
moisture.
• Please keep the battery out of the reach of children.
Inserting the Battery
1 Unscrew Cover
To open the battery cover,
rotate both the battery cover
screws in an anti-clockwise
direction (as shown in the
gure). Sometimes, the battery
cover may be tight and some
extra effort is required to open
it. You can use the screwdriver
provided to open the screws.
2 Lift Cover
Lift the back cover to reveal the
battery slot.
3 Insert Battery
Insert the battery and ush into
the battery slot such that the
three metallic contacts at the
top of the battery are aligned
with the metallic contacts within
the battery compartment.
14
4 Close Cover
Close the battery cover. Rotate
the battery cover screws in
clockwise direction. You can
use the screwdriver provided to
tighten the screws.
Removing the Battery
Follow steps 1 and 2 of “Inserting the Battery” on page 14.
To remove the battery, lift the cover behind the phone and
raise the upper end of the battery from the slot.
The battery can now be removed.
Follow step 4 of “Inserting the Battery” on page 14 to close
the cover.
Charging the Battery
Getting Started
The battery delivered with your mobile phone is not fully
charged. We recommend that you charge your mobile for 5
hours before you use your mobile phone for the rst time.
The phone with a fully charged battery can
remain in the standby mode for a duration of
up to 1500 hours. If the battery is completely
out of charge, it can take several minutes for
the charging icon to appear when the charger
is connected.
1 Insert Charger
Insert the charger plug into a power outlet.
2 Connect to Phone
Insert the mini USB connector
of the charger to the socket at the
bottom of the phone.
3 Charging Animation
If the battery is being charged when
the phone is switched off,only the
battery icon is displayed (as
shown in the adjacent gure).
4 Charging Icon
If the battery is being charged while
the phone is switched on, you will
notice that the bars in the battery
charge icon (visible on the home
screen) show movement indicating
that the battery is being charged.
After the phone is fully charged the
battery bars on the display stop
scrolling. You can disconnect the
charger from the phone.
15
CAUTION: There is a risk of explosion while
charging if the battery has been replaced by an
incorrect type.
Set Battery Alert
When you set the battery alert, every time the battery
charge is low you hear an alarm. To set the battery alert
select Menu > Settings > Sounds tab > Battery alert.
Select On to activate the alert.
3 Place SIM Card
Place the SIM card by
pushing it upward in the
designated slot located
under the battery.
Your SIM Card
Purchase a SIM card from your mobile operator. The SIM
card associates your network services (for example, phone
number, data services, and so on) with your phone.
Inserting the SIM Card
1 Switch Off Phone
Getting Started
Ensure that the phone
is switched off.
2 Lift Cover
Lift the battery cover and remove the battery. For
instructions refer “Inserting the Battery” on page 14.
4 Lock Cover
Reinsert the battery and the cover. Turn the battery
cover screws clockwise to lock the battery cover.
Removing the SIM Card
1 Switch Off Phone
Ensure the phone is switched off.
2 Lift Cover
Lift the battery cover and remove the battery. For
instructions refer “Inserting the Battery” on page 14.
3 Remove SIM Card
Remove the SIM card by pushing it downward from
the slot.
4 Lock Cover
Reinsert the battery and the cover.
16
Parts of the Sonim XP3 SENTINEL Phone
The Sonim XP3 Sentinel keypad has 9 function keys
and 12 alphanumeric keys. The left side of
the phone has one key and the right side
of the phone has three keys.
Display screen
Getting Started
Alphanumeric keys
Microphone
Ear piece
17
Function keys
Charger port
Headset port
Parts of the Sonim XP3 SENTINEL Phone
Battery cover
screws
Loud
speaker
Flash
Volume
keys
Camera
Getting Started
Battery
cover
Camera (press)
Motion
sensor
Emergency
alarm button
18
Sonim XP3 SENTINEL Keypad
The following gure identies different keys in the phone key pad. Numeric keys and arrow keys can be congured as
shortcut keys. The gure shows the permanent short cuts. For conguring other shortcut keys, please refer “Shortcuts”
on page 31.
Menu key
Navigation arrow keys
(Up/Down/Left/Right)
Emergency alarm button
19
Getting Started
Left Selection Key (LSK)
Press and hold for voicemail
Press and hold to lock/ unlock the
keypad
Press and hold to display+ (before
dialing an international number)
Right Selection Key (RSK)
Power On/Off/End callCall/Accept/Send
Custom keys congured by Lone
Worker service provider to perform
specic tasks
Torch (press and hold)
Press and hold to turn
on/off silent mode
Some features are enabled only if
the SIM card is present.
Switching On
When the phone is switched on, it tries to register with
the network. After successful registration, the name of the
service provider is displayed.
Home Screen
Certain information is displayed when the phone is in
standby mode, for example, the name of the service
provider, date and time, battery charge status, GPRS
connectivity. Other indicators may be displayed (if the
feature is activated), like GPS, Lone Worker, alarm, call
forward and so on.
Key Shortcuts in Home Screen
The following can be accessed from the home screen.
PressTo Access
Menu KeyMain Menu
Left Selection KeyMain Menu
Right Selection KeyContacts
Call/Accept/Send KeyAll Calls List
Up ArrowJava Applications List
Getting Started
GPRS connectivity
Signal strength
indicator
LSK command
Display
icons
RSK command
Battery charge
indicator
Service
provider
Down ArrowContacts
Right ArrowCreate Message
Left ArrowFM Radio
The four functions that are performed using
the arrow keys are set as factory defaults,
however they can be changed. Select Menu > Settings > General tab > Shortcuts.
Go to the second tab. Select the arrow key
and select Option > Change. You can also
change many of the shortcuts. Select Menu > Settings > General tab > Shortcuts.
Select the key and select Option > Change.
20
Basic Settings
Security Settings
To prevent unauthorised use of your phone, you can set a
PIN code. The PIN is operator dependent.
1. Select Menu > Settings > General tab > Security settings > PIN code > On. Enter the PIN. Select OK.
After this is set, every time you power on the phone,
you will be requested to enter the PIN. If the PIN code
is wrong you cannot access the phone.
2. To change the PIN code select Menu > Settings
> General tab > Security settings > Change
password. You can change codes for PIN, PIN2, Call
barring, Safeguard and Phonelock password. Contact
your service provider for details.
Safeguard Mode
In the safeguard mode, the Call list, Contacts, Messages
and Speed dial can be accessed only by entering a
password.
Getting Started
To enter the safeguard password, select Menu > Settings
> General tab > Security settings > Safeguard. Enter the password. After entering the password, the private
information screen is displayed. Press the menu key to
select the required features to be safeguarded and select
OK to enable.
Phonelock Mode
In the phonelock mode, the phone can be unlocked only
by entering a password.
To enter the phonelock password, select Menu > Settings
> General tab > Security settings > Phonelock > On.
Enter the password. Select OK.
The default password for safeguard and
phonelock is 1234.
To change the safeguard or phonelock
password, select Menu > Settings >
General tab > Security settings > Change
password > Change phonelock pw /
Change safeguard pw. Enter the password. Select OK. Enter the new password. Select
OK. Reenter the new password. Select OK.
Auto Keypad Lock
To lock the keypad, select Menu > Settings > General tab
> Auto keypad lock. You can choose to switch it off or
enable the feature by setting time.
Alternatively press and hold the ‘*’ key to lock and unlock
the keypad.
Date and Time
To set the Date and Time, select Menu > Settings >
General tab > Date & Time.
Silent Mode
In the silent mode, the alerts for Calls, Organizer, SMS and
battery status are disabled.
Select Menu > Settings > Sounds tab > Alert type > Silent OR press and hold the # key.
21
Keypad Functions
The following table displays the various keys and the corresponding functions they perform:
Keypad keyOperations
• Press to end a call (GSM).
• Press and hold to switch on or switch off the mobile phone.
• Press when in Menu or Edit modes to return to Standby mode.
POWER ON/OFF/END CALL
• Press to reject an incoming call.
• Press to answer an incoming call.
• After entering a phone number, press to make a call.
• Press while in Standby mode to access All calls list.
CALL/ACCEPT/SEND
These keys are present immediately below the display screen.
• Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the
function indicated at the bottom of the screen. The indicated functions can
vary according to different program denitions.
LSK/RSK
• PressLSK to access the main menu in standby mode.
• PressRSK to access the Contacts in standby mode.
Getting Started
Present at the centre of the navigation keys.
• Press while in standby mode to enter the main menu.
• Press when required to be used as a toggle key to select or clear a checkbox.
• Press to perform similar tasks as the Left Selection Key.
MENU KEY (CENTRE)
• Press to select the OK command.
22
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