Disclaimer of Warranties and Limitation of Liabilities
The information, specifications and illustrations in this manual are based on the latest information available at the
time of printing. While the authors have taken due care in the p rep aratio n of this manual, n othing cont aine d here in:
• Modifies or alters in any way the standard terms and co nd itions of the purch ase, lease, or rent al ag reement
under the terms of which the equipment to which this m anual relate s was acquired.
• Increases in any way the liability to the customer or to third parties.
Snap-on reserves the right to make changes at any time without notice.
IMPORTANT:
Before operating or maintaining this unit, pl ease re ad this manual car efully p aying extra atten tion to the sa fety
warnings and precautions.
Visit our websites at:
snapon.com (North America)
snapondiag.com (United Kingdom)
sun-diagnostics.com (United Kingdom)
For Technical Assistance Call
1-800-424-7226 (North America)
CALL +44 (0) 845 601 4736 (United Kingdom)
E-mail DiagnosticsUKproductsupport@snapon.com (United Kingdom )
For technical assistance in all other markets, cont act your selling age nt.
ii
Page 3
Safety Information
For your own safety and the safety of others, and to prevent damage to the equipment an d
vehicles upon which it is used, it is important that these Safety Messages be read and understood
by all persons operating, or coming into contact with, the equip ment.
This product is intended for use by properly trained and skilled p rofessional a utomotive
technicians. The safety messages presented throughout this manual are reminders to the
operator to exercise extreme care when using this test instrument.
There are many variations in procedures, techniques, tools, and p art s for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is import ant to perform tests in an ap propriate and
acceptable manner that does not endanger your sa fety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.
It is assumed that the operator has a thorough underst anding of vehicle systems before using this
product. Understanding of these system principl es and oper ating th eories is nece ssary fo r
competent, safe and accurate use of this instrument.
Before using the equipment, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
equipment only as described in this manual.
Read, understand and follow all safety messag es and instru ctions in this manual , the
accompanying safety manual, and on the test equipme nt.
Safety Message Conventions
Safety messages are provided to help prevent personal injury and equipm ent damage. All safety
messages are introduced by a signal word indicating the haza rd level.
DANGER
!
Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.
WARNING
!
Indicates a potentially hazardous situation which, if not avoided, could result in death o r serious
injury to the operator or to bystanders.
CAUTION
!
Indicates a potentially hazardous situation which, if not a voided, may result in moderate or minor
injury to the operator or to bystanders.
iii
Page 4
Safety InformationImportant Safety Instructions
Safety messages contain three different type styles.
• Normal type states the hazard.
• Bold type states how to avoid the hazard.
• Italic type states the possible consequences of not avoidi ng the ha zard.
An icon, when present, gives a graphical description of the potential hazard.
Example:
WARNING
!
Risk of unexpected vehicle movement.
•Block drive wheels before performing a test with engine running.
A moving vehicle can cause injury.
Important Safety Instructions
For a complete list of safety messag es, refer to the accomp anying safety manual.
SAVE THESE INSTRUCTIONS
iv
Page 5
Content s
Safety Information..................................................................................................................... iii
Contents...................................................................................................................................... v
Chapter 1: Using This Manual................................................................................................... 1
This manual contains tool usage instructions.
Some of the illustrations shown in this manual may contain modules and optional equipment that
are not included on your system. Contact your sales representative for availability of other
modules and optional equipment.
1.1 Conventions
The following conventions are used.
1.1.1 Bold Text
Bold emphasis is used in procedures to highlight selectab le items such as buttons an d menu
options.
Example:
• Press the Y/a button.
1.1.2 Symbols
Different types of arrows are used.
The “greater than” arrow (>) indicates an abbreviated set o f se lection instructions.
Example:
• Select Utilities > T ool Setup > Date.
The example statement abbreviates the following pr ocedur e:
1. Navigate to the Utilities button.
2. Use the Thumb Pad to navigate to and highlight the Tool Setup submenu.
3. Use the Thumb Pad to navigate to and highlight the Date option from the submenu.
4. Press Y/a to confirm the selection.
The solid arrows (e, c, d, b) are navigational instructions referring to the four directions of the
Thumb Pad.
Example:
• Press the down d arrow.
1
Page 9
Using This ManualConventions
1.1.3 Terminology
The term “select” means highlighting a button or menu item u sing the Thumb Pad and pressing
the Y/a button to confirm the selection.
Example:
• Select Reset.
The above statement abbreviates the following procedure :
1. Navigate to and highlight the Reset button.
2. Press the Y/a button.
1.1.4 Notes and Important Messages
The following messages are used.
Notes
A NOTE provides helpful information such as additional explanations, tips, and comment s.
Example:
NOTE:
i For additional information refer to...
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage to the test
equipment or vehicle.
Example:
IMPORTANT:
Do not force the CompactFlash® card into the slot.
1.1.5 Procedures
An arrow icon indicates a procedure.
Example:
z To change screen views:
1. Select the View button.
The drop-down menu displays.
2. Select an option from the menu.
The screen layout changes to the format you selected.
2
Page 10
Using This ManualAdditional Manuals
1.2 Additional Manuals
This tool works in conjunction with other software products. All of the required manuals are
included on the Diagnostic User Documentation CD, which was supplied with your scan tool kit.
See the appropriate manual for information regard ing these pr oduct s .
3
Page 11
Chapter 2Introduction
The scan tool uses V ehicle Communication Software to provide vehicle-specific trouble codes for
various vehicle control systems such as engine, transmission, antilock brake system (ABS) and
more, selected functional tests, and troubleshooting information. The scan tool can also graph live
data parameters on-screen.
Figure 2-1
2.1 Functional Description
Figure 2-2, Figure 2-3, and Figure 2-4 show the external features of the scan tool.
4
SOLUS PRO™
Page 12
IntroductionFunctional Description
1— Left handgrip
2— Liquid Crystal Display (LCD)
3— S button
4— N/X (No) button
5— Y/a (Yes) button
6— Thumb Pad
7— Brightness/Contrast button
8— Power button
9— Right handgrip
Figure 2-2
Front view
1— Mini USB port
2— USB port
3— CompactFlash
®
(CF) Card Slot
4— DC power supply input
5— Data cable connector
Figure 2-3
5
T op view
Page 13
IntroductionT echnical Specifications
1— Stand
2— Casing hook
Figure 2-4
Back view
2.2 T echnical S pecifications
Display:
Liquid Crystal Display (LCD)
640 x 240 resolution
256 colors
6.2 inches (157.5 mm)
CompactFlash ® Card Slot:
The data storage CF card
IMPORTANT:
Never remove the CF card while saving data. Doing so will result in lost data.
Your SOLUS PRO™ scan tool supports the following OBD-II/EOBD communications protocols:
SAE J1850 (VPW)
SAE J1850 (PWM)
ISO 9141-2
ISO 14230-4 (KWP 2000)
ISO 15765-4 (CAN)
In addition, the vehicle communications software allows you to access “enhanced” diagnostic
information for specific North American, Japanese, and Korean vehicle manufacturers.
2.3 The St and
The scan tool has a built-in, metal stand attached to the back. When the stand is not in use, it is
secured to the back of the unit by an integrated casing ho ok (Figur e 2-4 on page 6).
When extended, the stand allows the unit to rest at a 45° angle fo r hands- free viewing
(Figure 2-5).
7
Page 15
IntroductionControl Buttons
Figure 2-5 Stand extended
The stand can also be extended to a hanging positio n by pressing the lef t side towards the r ight
and rotating forward (Figure 2-6).
2.4 Control Buttons
This scan tool has the following control buttons (Figure 2-2 on page 5):
• No (N/X) button
• Yes (Y/a) button
• Thumb Pad
• Brightness/Contrast button
• S button
• Power button
Figure 2-6
8
Stand in hanging position
Page 16
IntroductionControl Buttons
2.4.1 N/X Button
The N/X button is used to do the following:
• To exit a menu or program.
• To close an open list and return to the previous menu.
• To answer “No” when a Yes or No choice is given.
• To return to the main menu.
2.4.2 Y/a Button
The Y/a button is used to do the following:
• To select the item you highlighted using the Thumb Pad.
• To answer “Yes” when a Yes or No choice is given.
2.4.3 Thumb Pad
The Thumb Pad moves the highlight, allowing vertical and horizontal on-screen movement. The
Thumb Pad is typically used in combination with the Y/a and N/X buttons.
2.4.4 Brightness/Contrast Button
The Brightness/Contrast button op ens the dialog b ox that allows you to adjust the scr een for
optimum viewing. See “Adjusting Brightness and Contrast” on page 20 for details.
2.4.5 S Button
The S button can be customized to perform different functions from the Utilities > Tool Setup
menu. See “S Button” on page 59 for details.
2.4.6 Power Button
The Power button powers on and powers off this scan tool. See “Powering On the Unit” on
page 19 and “Powering Off the Unit” on page 20 for details.
The Power button is also used to force the scan tool to shut down. This feature should only be
used if the tool is not performing correctly, such as the display locks-up or data is n ot updating .
z To perform a forced shutdown:
1. Press and hold down the Power button for five seconds.
2. The scan tool sounds a series of beeps, then turns of f.
The unit can now be restarted.
9
Page 17
IntroductionConnections
2.5 Connections
This scan tool uses the following connections (Figure 2-3 on page 5):
• DC power adapter input
• Mini USB port
• USB port
• Data cable connect or
2.5.1 DC Power Input
The AC/DC power supply provides power to the scan tool through the DC po wer inpu t on top of
the unit (Figure 2-3 on page 5). For related information, see the following sections:
• “AC/DC Power Supply” on page 12
• “Connecting the AC/DC Power Supply” on page 18
2.5.2 Mini USB Port
This scan tool has a Mini USB port for connecting the scan tool to a PC.
2.5.3 USB Port
This scan tool has a USB port for connecting computer pe ripherals, such as a printer , a keyboard,
or a mass storage device.
2.5.4 Data Cable Connector
The connector on the data cable attaches to adapters that in turn atta ch the scan tool to a vehicle
for testing.
For related information, see the following sections:
• “Cables” on page 12
• “Connecting to V ehicle Power” on p age 15
2.6 Power Supply
This scan tool can receive power from three sources:
• Vehicle power
• Battery pack (rechargable)
• AC/DC power supply
For related information, see “Supplying Power” on p age 15.
10
Page 18
IntroductionPower Supply
2.6.1 V ehicle Power
This scan tool can receive 12V vehicle power via the data cable either by itself or in conjunction
with the optional auxiliary power cables.
For related information, see the following sections:
• “Data Cable Connector” on page 10
• “Cables” on page 12
• “Connecting to V ehicle Power” on p age 15
2.6.2 Battery Pack
The scan tool can be powered by a rechargeable nickel-metal hydride b attery pack installed in the
unit behind the right handgrip (Figure 2-7).
Figure 2-7
The internal battery allows you to power the scan tool, identify the test vehicle, and view the
connection message prior to connecting the scan tool to the vehicle. The connection message lets
you know which cable adapters and keys are used to co nnect to the vehicle, and also provides the
location of the vehicle data link connector (DLC). Once connected to th e vehicle scan tool po wer
must be provided either through the DLC or by the auxiliary power cable s when performing vehicle
tests or accessing data. A no communication me ssage displays if vehicle power is not available to
the scan tool.
IMPORTANT:
A fully-charged battery pack should be installed in th e scan tool whenever you are testing a
vehicle, even though the scan tool can operate on vehicle power without the battery installed. The
battery pack compensates for voltage drops caused by engi ne cranking.
Battery pack partially removed
Battery Charger
The battery pack is recharged by an external battery charg er (Figure 2-8). See “Using the Battery
Pack” on page 16 for information on charging and installing the battery pack.
The battery charger uses the same AC/DC power supply that can also be used to power the scan
tool. See “AC/DC Power Supply” on page 12 for more details.
11
Page 19
IntroductionCables
Figure 2-8 Battery and battery charger
2.6.3 AC/DC Power Supply
This scan tool can be powered from a wall socke t using the AC/DC power supply (Figure 2-9). The
AC/DC Power Supply provides a constant 12V, and must be used when updating the scan tool
software to prevent accidental power lo ss. The po wer supply also h elp s preserve b attery life
during operations that do not require a connection to the vehicle, such as using Demonstra tion
mode or reviewing and managing saved dat a files.
For related information, see the following sections:
• “DC Power Input” on page 10
• “Connecting the AC/DC Power Supply” on page 18
Figure 2-9
AC/DC power supply
2.7 Cables
This scan tool uses the following cables:
• Data cable
• Auxiliary power cables, lighter and battery, optional.
12
Page 20
IntroductionCables
2.7.1 Data Cable
The data cable (Figure 2-10) is included with your scan tool and uses interchangeable test
adapters for connecting to vehicle diagnostic conn ectors.
Captive screws secure the data cable ends to the scan tool an d test adapter. An optional data
cable extension is available.
2.7.2 Auxiliary Power Cables
Two auxiliary power cables, the Lighter Power Cable (Figure 2-11) and the Battery Power Cable
(Figure 2-12), are available as an option. The auxiliary cables are used for testing vehicles without
battery power on the diagnostic connector.
Figure 2-11 Lighter Power CableFigure 2-12 Battery Power Cable
Refer to the Accessory Guide, included with your kit, for a complete listing of accessories and
replacement parts.
Figure 2-10
Data Cable
13
Page 21
Chapter 3Getting Started
The following steps get you started using the scan tool:
1. Familiarize yourself with SOLUS PRO™ controls and connections. Refer to “Control Buttons”
on page 8 for details.
2. Charge the battery . Allow two to three hours for chargi ng. Refer to “Using the Battery Pack” on
page 16 for details.
NOTE:
i Use battery power for Vehicle identification purposes only (example: locate the data link connector
(DLC) and identify the adapter and keys required for vehicle communication). Always operate your
SOLUS PRO™ with the battery pack installed.
3. When fully charged insert the battery pack in the battery slot. See “To install the battery pack:”
on page 18 for details.
4. Press the Power button to turn the scan tool on.
Once the tool is powered up, you can use Demonstration mode to become familiar with scan
tool navigation and functionality without connecting to a vehicle.
3.1 Demonstration Mode
The scan tool contains programs to demonstrate scan tool test capabilities without actually
connecting to a vehicle. Sample vehicle data with mock test re sult s a re provide d to help you
become familiar with menus, navigation, and basic operations.
z To use the EOBD demonstration:
1. Highlight EOBD on the scan tool Main Menu and press Y/a.
Figure 3-1
2. Press Y/a to open the EOBD database.
3. Highlight OBD Training Mod e and press Y/a.
Global OBD-II/EOBD menu selection
14
Page 22
Getting StartedSupplying Power
Figure 3-2 Sample OBD Training Mode selection
4. Highlight Start Communication on the Main Menu OBD, and Press Y/a to select.
5. Press Y/a when the vehicle connection message displays.
6. The ECU/Protocol Information screen displays, PressY/a to continue.
7. Highlight any of the item on the Select Service menu, and Press Y/a to select.
Simulated test data now displays.
8. To exit, press N/X until you return to the Main Menu OBD.
9. Highlight End of Diagnose at the bottom of the list and press Y/a.
10. Highlight the View button on the upper toolbar and press N/X to return to the Main Menu.
3.2 Supplying Power
There are three ways to supply power to the scan tool:
• Connect to vehicle power
• Use the battery pack
• Connect to an AC adapter
For related information, see “Power Supply” on page 10.
NOTE:
i T o extend the life of your ba ttery p ack, always powe r the scan to ol with vehicle power or use th e
AC/DC Power Supply. The battery pack is intended to be used during the vehicle identification
process and to get vehicle connection information.
3.3 Connecting to V ehicle Power
You need the following to connect the scan tool to vehicle power:
• Data cable
• Test adapter
For related information, see the following sections:
• “Data Cable Connector” on page 10
• “Vehicle Power” on p age 11
• “Connecting to V ehicle Power” on p age 15
15
Page 23
Getting StartedUsing the Battery Pack
z To connect to vehicle power:
1. Connect one end of the data cable to the dat a cab le connector on the top o f th e scan tool
(Figure 2-3 on page 5).
2. Connect the other end of the data cable to the appropriate test adapter . The scan tool disp lays
relevant adapter and key usage for the identified vehicle.
3. Connect the test adapter to the vehicle diagnostic connector. The scan tool displays the
location of the diagnostic connector.
4. Turn the ignition on.
For vehicles that do not supply power through the diagnostic connector, you must use the optional
auxiliary power cables (see “Auxiliary Power Cables” on page 13).
NOTE:
i Do not plug the Lighter Power Cable into the DC power input port on the top of the unit. Vehicle
power must be supplied to the test adapter for the scan tool to communicate with the vehicle.
z To use auxiliary power cables:
1. Connect the required test adapter to the data cable (Figure3-3).
1
1— Lighter Power Cable, large end
2— Lighter Power Cable, small end
3— Vehicle test adapte r
Figure 3-3
2. Plug the small end of the Lighter Power Cable into the port on the test adapter.
3. Plug the large end of the Lighter Power Cable into the socket of the Batter y Power Cable.
4. Connect the clamps of the Battery Power Cable to the veh icle ba ttery. Be sure to observe
correct polarity when connecting to the vehicle battery.
3.4 Using the Battery Pack
The scan tool comes with a rechargeable nickel-met al hydride battery p a ck and an external
battery charger.
For related information, see the following sections:
• “Battery Pack” on page 11
2
3
Auxiliary power cable connections
16
Page 24
Getting StartedUsing the Battery Pack
• “Battery Charger” on page 1 1
• “Replacing the Battery Pack” on page 64
• “Battery Pack Not Charging” on page 68
Before using the battery pack for the first time, you must fully charge it.
z To charge the battery pack:
1. Remove the battery from the scan tool:
a. Remove the right handgrip from the scan tool.
b. Press down on the retaining tab on the side of the battery pack and slide the battery pack
out of the battery slot.
2. Plug the AC/DC power adapter into the DC power jack of the battery charger.
NOTE:
i Do not put a hot battery pack in the battery charger unit. Allow the battery p ack to coo l firs t. For
optimal battery charging, the ideal room temperature is 77°F (25°C) ±5°.
3. Vertically insert the battery pack into th e charge r (Figure 3-4).
1
2
3
4
1— Battery pack
2— Battery charger
3— DC power jack
4— Charge status light
Figure 3-4
When charging begins, a red status light displays.
4. Let the battery pack charge until a steady green status light displays.
When the battery pack is too hot, too cold, or unable to hold a charge, both red and gr een
charge status lights will flash. If the charge status lights flash for more than two hours, the
battery pack may need replacing. See “Battery Pack Not Charging” on p a ge 68.
Battery pack charge orientation
17
Page 25
Getting StartedConnecting the AC/DC Power Supply
NOTE:
i A fully discharged battery pack takes four hours to charge.
z To install the battery pack:
1. Remove the right handgrip.
2. Insert the battery pack into the battery slot (Figure3-5).
3. Replace the handgrip.
321
1— Battery slot
2— Battery pack
3— Right handgrip
Figure 3-5
Battery pack installation
z To extend the life of the battery pack:
• Before recharging the battery pack, let it become completely discharged.
A warning message displays four minutes before the battery pack is completely discharged.
Figure 3-6
Sample low battery warning
z To continue working after the battery warning displays:
• Connect the AC/DC power adapter .
The scan tool may not be able to communicate with the vehicle if 12-volt vehicle power is not
available to the test adapter .
3.5 Connecting the AC/DC Power Supply
The AC/DC power supply (included) provides power from a wall socke t. For relate d informa tion,
see the following sections:
• “DC Power Input” on page 10
• “AC/DC Power Supply” on page 12
18
Page 26
Getting StartedPowering On the Unit
z To connect an AC/DC power supply:
1. Plug the 2.5 mm end of the AC/DC power supply cord into the DC port on the tool (Figure 3-7).
Figure 3-7
2. Plug the other end of the power adapter into an approp riate wall so cket.
3.6 Powering On the Unit
When a charged battery pack is installed, you can power on your sca n tool.
For related information, see “Powering Off the Unit” on p age 20.
z To power on the scan tool:
• Press the Power button (Figure 2-2 on page 5).
The unit beeps and the main menu screen (Figure 3-8) displays after a few seconds.
1
2
3
DC power supply input
1— Scanner—use to access vehicle tests
2— Saved Data—use to access files stor ed in memory
3— Utilities—use to access tool setup and operation functions
3.7 Setting Up to Print
This scan tool prints when connected to a compat ible pr inters with a USB cable. Befor e you can
use the Print button in the upper toolbar, you must do the following:
1. Set up the printer .
2. Connect a USB cable between the scan tool and the printer.
3. Configure the scan tool to print.
Figure 3-8
19
Sample main menu
Page 27
Getting StartedConnecting to a Computer
z To set up the printer:
• Refer to your printer’s documentation for powering and p aper lo ading instr uctions.
z To configure the scan tool to print:
• Select a printer manufacturer and port from the Utilities > Tool Setup > Printer dialog box.
See “Printer” on page 57 for details.
3.8 Connecting to a Computer
Connecting your scan tool to a computer for file sha ring require s the use of the optio nal
ShopStream Con nect™ sof twar e. ShopStream Connect is a free software progr am that can be
downloaded from the Internet at software.snapon.com.
3.9 Powering Off the Unit
Use the Power button (Figure 2-2 on page 5) to turn the scan tool off.
IMPORTANT:
Do not attempt to turn off the scan tool with the power button while it is operating in Scanner mode.
Exit Scanner mode before powering down.
z To power off the unit:
1. Make sure you have exited the vehicle communication softwar e as described in “Terminating
Vehicle Communica tion” on p age 34.
2. Exit Scanner mode as described in “Exiting Scanner Mode” on p age 34.
3. Press the Power button.
The Turn of f dialog box displa ys (Figure 3-9).
Figure 3-9
4. Press Y/a to turn the power off, or press N/X to cancel.
Turn off dialog box
3.10 Adjusting Brightness and Contrast
The Brightness/Contrast button lets you to adjust the screen for o ptimum viewing.
20
Page 28
Getting StartedAdjusting Brightness and Contrast
z To adjust screen brightness and contrast:
1. Press the Brightness/Contrast button.
The Set Brightness/Contrast dialog box displays (Figure 3-10).
2. Select a slider control using the right c or left e arrow.
3. Press the up b or down d arrow to increase or decrease Brightness and Contrast.
4. Press N/X to close the Set Brightness/Contrast dialog box when you are finished.
1
1— Brightness slider control
2— Contrast slider control
Figure 3-10
2
Set Brightness/Contrast dialog box
21
Page 29
Chapter 4Navigation
4.1 Screen Layout
Scan tool screens (Figure 4-1) typically include the following sections:
• The upper toolbar contains test controls.
• The main body displays menus and test data.
1
2
3
4
1— Upper toolbar
2— Main body
3— LED Indicators
4— Status bar
Figure 4-1
Sample screen layout
4.1.1 Upper Toolbar
The upper toolbar (Figure 4-2 and Figure 4-3) controls vary depending on the mode and stage of
operations. Toolbar buttons and their fu nction a re shown in Table 4-1.
Table 4-1 Upper toolbar controls (sheet 1 of 2)
NameButtonDescription
ViewLets you change the way data displays
PauseStops data collection and lets you review the buffered data
Figure 4-2
Figure 4-3 Sample upper toolbar—Graph view
Sample upper toolbar—Text view
22
Page 30
NavigationScreen Layout
Table 4-1 Upper toolbar controls (sheet 2 of 2)
NameButtonDescription
PlayContinuously captures data and stores it in the Data Buffer
ClearErases all data from the Data Buffer
SortLets you select the order in which the data displays
ScannerIndicates when the Scanner screen is active
CursorLets you make digital amplitude measurements of graph data
Zoom
Snapshot
Save
Print
Tools
Lets you change the magnification of the data in Graph View, or
pick the number of PIDs displayed on-screen in PID List view
Lets you capture a snapshot using the PID Trigger or Manual
Snapshot
Lets you store scanned vehicle data or save the current screen
in memory
Lets you print the displayed screen or a list of the current
parameter values
Offers a shortcuts to Custom Setup, Save Data, Custom Data
List, and LED Setup. Custom Setup opens the Scanner Units
dialog box, which lets you select how certain data values
display. Save Data opens the Save Data dialog box that lets you
configure how data is saved. Custom Data List lets you select
which parameters are displayed. LED Setup lets you select
which parameters are displayed on the LEDs.
Scanner Button
When the Scanner button is selected, the background of the main body turns white, indicating that
the T ext view is active (Figure 4-4) and the up b and down d arrows and the Y/a and N/X buttons
are used for screen navigation.
Figure 4-4
23
Active Scanner screen
Page 31
NavigationScreen Layout
When you select a different button from th e upper too lbar using the lef t e and right c arrows in
Text view, the backgr ound o f the main body tu rns gray, indicating the screen is inactive
(Figure 4-5). See “Terminating Vehicle Communication” on page 34 for more information.
4.1.2 Buffer Bar
The buffer bar displays in Graph V iew and PID List View and indicates the amount of dat a the scan
tool is holding in temporary storage.
As data collects, the buffer bar fills from left to right across the screen. A full buffer is indicated by
a flashing vertical line at the right end of the buffer bar (Figure 4-6). Data continues to collect once
the buffer is full, older dat a is deleted o ne fr ame at a time as new d at a is adde d.
Y ou can adjust the percent age of data that is saved before and after the trigger through the Utilitie s
Menu. See “Save Data” on pa ge 57 for details.
4.1.3 Main Body
The main body (Figure 4-7) of the screen provides prompts. The prompts gu ide you thr ough
vehicle identification and task selection. Once communication is established with an electronic
control module (ECM), parameter information can be displayed.
Figure 4-5
Figure 4-6
Inactive Scanner screen
Sample full data buffer
Figure 4-7
24
Sample Scanner main body
Page 32
NavigationMaking Selections
4.1.4 LED Indicators
Four LED indicators appear at the bottom of the screen and sho w designated operatin g
conditions. The LEDs can be programmed to show change of state for certain digital parameters,
which vary by manufacturer .
4.1.5 Status Bar
The status bar (Figure 4-8) at the bottom of the screen shows the test vehicle identification, the
time, the date, and a power source indicator .
Figure 4-8
You can adjust how the date and time display by selecting Utilities > Tool Setup from the tool
main menu. See “T ool Se tup” on page 56 for details. Power source indicator definitions are shown
in Table 4-2.
Table 4-2
NOTE:
Power supply indicators
IndicatorDescription
Power supplied by the internal battery
Power supplied by the vehicle
Power supplied by the AC/DC Power Supply
Sample status bar
i Vehicle power is needed to ensure scan to ol communication with the vehi cle. Make sur e the
vehicle power icon displays on the status bar b efore attempting to p erform te st s.
4.2 Making Selections
Use the following instructions to navigate the interface and make selections.
z To navigate the upper toolbar:
• Press the left e and right c arrows of the Thumb Pad.
z To navigate the main body:
• Press the up b and down d arrows of the Thumb Pad.
z To make selections:
1. Highlight a button or menu option.
2. Press Y/a to confirm the selection.
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NavigationUsing Easy Scroll
4.3 Using Easy Scroll
Instead of using the Thumb Pad to highlight an item and the Y/abutton to select it, Easy Scroll lets
you use only the Thumb Pad arrows to highlight and select items.
Easy Scroll works in the following ways:
• The up b and down d arrows navigate menus.
• The right c arrow works like the Y/a button to confirm the selection of menu items.
• The left e arrow works like the N/X button for cancelling, exiting, and closing menus.
See “Easy Scroll” on page 61 for information on activating Easy Scroll.
4.4 Screen Messages
There are three types of on-screen messages:
• Confirmations
• Warnings
• Errors
z To manage on-screen messages:
• Press Y/a or N/X as indicated in the message.
4.5 Confirmation Messages
Confirmation messages inform you when you are about to perform an a ction that can not be
reversed or when an action has been initiated and your conf irmatio n is needed to con tinue.
When a response is not required, the message displays briefly then automatically disappears.
4.6 Warning Messages
Warning messages inform you wh en co mpleting the selected action may result in an irreversible
change or loss of data.
4.7 Error Messages
Error messages inform you when a system or procedural error has occurre d.
Examples of possible errors include:
• A cable is disconnected.
• A peripheral, such as a printer is powered off.
• A CompactFlash
®
card is inserted improperly.
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Chapter 5Operations
This section explains general scan tool operations a nd offers instructions for customizing certain
tool functions.
The following is an outline of basic operations.
NOTE:
i The sequence of steps may vary depending on manufacturer or model of the test vehicle. See the
Vehicle Communica tion Sof twar e manua ls for the test vehicle for detailed procedures.
1. Select the manufacturer—Select and load the software database for the manufacturer of the
test vehicle. See “Selecting the Manufacturer” on page 28.
2. Identify the vehicle—Identify the test vehicle to the scan tool by entering VIN char acters and
answering questions. See “Identifying the Vehicle” on page 28.
3. Select the system—Enter the system to be tested (engine, transmission, ABS, etc.). See
“Selecting a System” on page 29.
4. Connect the scan tool to the vehicle—Follow the on-screen connection instr uctions to
connect the scan tool to the vehicle. See “Connecting to a Vehicle” on page 29.
5. Select the required test from the Scanner main menu—Select tests for the vehicle you
have identified. See “Selecting from the System Main Menu” on page 30.
Power up SOLUS PRO™
(use internal battery power)
Select a Vehicle System
(example; Engine,
Transmission, ABS)
NOTE: vehicle connector location
and the test adapter and keys
required for communication
Codes
(read codes in
vehicle memory)
Data
(view vehicle
parameters)
Highlight the SCANNER button
(using the Thumb Pad)
Highlight and Press Y/√
to select the vehicle:
• Year,
• Make,
• Model,
• Equipment.
displays on screen.
Select from the System Main Menu Options
Functional Tests
(perform tests)
Figure 5-1
Basic scan tool operations
Generic Functions
(perform standard
OBD-II tests)
Highlight US, Asian, or European
in the Vehicle Comm submenu
Highlight the Manufacturer
(example Ford, Toyota)
Press Y/√
Connect SOLUS PRO™
to the test vehicle.
(SOLUS PRO now operates
on 12V vehicle power)
Troubleshooter
(consult experience
based information)
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OperationsSelecting the Manufacturer
5.1 Selecting the Manufacturer
Vehicle manufa cturers are organized in to categorie s (Figure 5-2):
• Previous Vehicles—for recently te sted vehicles
• Global OBDII—for any OBD-II/EOBD vehicle
• OBD Health Check—for any OBD-II/EOBD vehicle
• An alphabetical list of manufacturers
Each category represents a software d at abase that include s inform ation for a group of
manufacturers.
1— Scanner function
2— Vehicle Communication menu
3— Submenu
Figure 5-2
NOTE:
Scanner main menu software selection
i A Years sub menu di splays for some selections.
z To select the manufacturer:
1. From the main menu, select Scanner.
The Vehicle Comm unication me nu displays (Figur e 5-2):
2. Select from the submenus as necessary.
The database loads, then the first of a series of vehicle identification (ID) screens displa y
(Figure 5-2).
5.2 Identifying the V ehicle
After you select the manufacturer, you are ready to identify the specific vehicle to be tested.
NOTE:
i The exact procedure varies depending on the manufacturer. Screen prompts will guide you
through the procedure.
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OperationsSelecting a System
z To identify a vehicle:
1. Once the database loads, the first vehicle identification (ID) screen displays (Figure 5-3).
2. Press the up b and down d arrows on the Thumb Pad until the correct character is shown,
then press Y/a.
Figure 5-3
3. Continue by entering VIN characters and pressing Y/a or N/X to answer the on-screen
questions as necessary.
Once the vehicle identification is complete, a Select System menu displays (Figure 5-4).
5.3 Selecting a System
You must select the vehicle control system you wish to test (Figure 5-4).
z To select a system:
1. Press the up b and down d arrows so the cursor is at the system you wish to test.
2. Press Y/a to select.
Sample Vehicle ID screen
Figure 5-4
Sample system selection screen
5.4 Connecting to a V ehicle
Connection instructions prompt you to connect the scan tool to a vehicle diag nostic connector for
testing (Figure 5-5).
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OperationsSelecting from the System Main Menu
Figure 5-5 Sample connection instruction screen
Follow the on-screen connection instructions, then press Y/a to open the system Maim Me nu.
5.5 Selecting from the System Main Menu
Depending on the vehicle, a number of options may be available on the system Main Me nu
(Figure 5-6). Scanner options are explained in “Using the Scanner Functions” below.
Figure 5-6
Sample system Main Menu
5.6 Using the Scanner Functions
System main menu options vary by make and model and may include the follo wing:
• Data Display— displays data p arameter inform ation from the vehicle control module.
selecting may open a submenu of viewing options.
• Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle control
module. selecting may open a submenu of viewing options.
• Service Codes—performs self-tests and displays cod es af ter perfor ming these tests.
• Functional Tests—provides specific su bsys tem a nd component test s. The test s vary
depending on the manufacturer and model.
• Actuator T ests—similar to functional tests, these tests check the o peration of cer t ain
actuators, such as solenoid valves and relays.
• System Tests—provides specific subsystem testing.
• Generic Functions—lets you access Generic OBD-II/EOBD functions.
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OperationsUsing the Scanner Functions
5.6.1 Data Display
Selecting Data Display on the system Main Menu has one of the following results:
• A submenu of data viewing choices displays.
• Vehicle dat a d isplays.
A submenu displays when more than one data viewing mode is available on the identified vehicle
(Figure 5-7).
On some models, the engine must be started or cranked before data can be displayed. For these
models, a “Waiting to Co mmunicate” messag e displays if the eng ine was n ot cranke d or st ar ted.
Data Screens
When a Data selection is made, the screen displays the data list for the selected mo dule.The
items available for any control module vary from one vehicle to another.
The top line of the display remains fixed. In some cases, the second line shows the test mode
name and also indicates whether or not the vehicle can be driven duri ng testing.
5.6.2 Codes Menu
Selecting Codes Menu from the system main menu opens a list of data parameter viewing
options. Codes Menu selections typically include:
• Trouble Codes
• Clear Codes
• Freeze Frame/Failure Records
• DTC Status
Figure 5-7
Sample data submenu
Trouble Codes
Trouble Codes displays a list o f diagnostic trouble codes (DTCs) stored in the selected electronic
control module (ECM). Selecting opens a submenu of DTC viewing options on some models.
Submenu options allow you to view more detailed DTC in forma tion (Figure 5-8).
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OperationsUsing the Scanner Functions
Figure 5-8 Sample Trouble Codes submenu
Clear Codes
The scan tool clears trouble codes from the control module memory on some vehicle s. If this
function is not available on the test vehicle, Clear Codes does not appear as a menu op tion.
Freeze Frame/Failure Records
This selection displays the DTC that was set, along with corresponding data, when the ECM
commanded the malfunction indicator lamp (MIL) to turn on.
DTC Status
This selection allows you to see if a particular DTC caused the MIL to turn on.
z To check DTC status
1. Select DTC Status from the Codes Menu .
The DTC St atus screen displays with the cursor at the second chara cter of the code
(Figure 5-8).
Figure 5-9
2. Use the up b and down d arrows to enter the second character.
3. Press Y/a and the cursor moves to the third character .
4. Use the up b and down d arrows to enter the third character.
5. Press Y/a and the cursor moves to the fourth character.
6. Use the up b and down d arrows to enter the fourth characte r.
7. Press Y/a and the cursor moves to the fifth character.
8. Use the up b and down d arrows to enter the fifth character.
Sample DTC Status entry screen
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OperationsUsing the Scanner Functions
9. Press Y/a and the status of the selected DTC displays (Figure 5-10).
10. Press N/X to return to the DTC status entry scre en.
11. Press N/X again to return to the Codes menu.
5.6.3 Functional Tests
The Functional Tests selection is used to access vehicle-specific subsystem and component
tests. Available tests var y by manufactu rer, year, and model, an d only the ava ilable test s d isplay
in the menu.
There are four general types of functional test operations:
• Information Test s—are read-only tests, like selecting “VIN” from a Functional Tests menu to
display the VIN of the identified vehicle.
• T oggle Tests—switch a compon ent, such as a so lenoid, relay, or switch, between two
operating states. The terms “on/of f,” “open/clsd” (open/closed),” “enab/ disa” (enable/disable),
and others may be used to identify the differ ent st ates.
• Variable Control Tests—command a cert ain va lue fo r a syste m or compone nt, such as
varying the spark timing in 1° increment s or the EGR valve du ty cycle in 10% incre ment s.
• Reset Test s—reset the adap tive, or learn ed, values that ar e stored in th e control mo dule.
Figure 5-10
Sample DTC Status screen
5.6.4 Generic Functions
The Generic Functions selection opens a menu of available OBD- II/EOBD functions on 1996
and newer vehicles. Menu options typically include:
• Freeze Frame—displays data stored in ECM memory when a DTC is set
• Readiness Monitors—displays the status of the OBD-II/EOBD required monitors
• Mode 6 Non Cont—displays the status of non-co ntinuous OBD-II/EOBD monitor s
• Mode 9 Calib. ID—displays the calibration identification numbers of the vehicle ECMs
• Mode 9 (CVN)—displays the calibration verification numbers of the vehicle ECM
• Mode 9 (VIN)—displays the vehicle identification number
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OperationsViewing Data Graphically
5.6.5 Terminating Vehicle Communication
You must terminate communication with the vehicle control module in order to safely shu t down
the scan tool. Use the following procedure to terminate correctly.
z To terminate communication:
• Press N/X until you reach the main menu (Figure 5-1 1).
Figure 5-11
A “stopping communication” message appears briefly before the main menu displ ays.
Sample main menu
5.6.6 Exiting Scanner Mode
Always exit Scanner mode before powering off. Exiting Scanner mode is different depending on
the view option selected.
IMPORTANT:
Exiting Scanner mode does not ensure that you have safely term inated commu nication with a
vehicle. See “T erminating Vehicle Communication” on page 34.
z To exit Scanner mode from text scree ns:
1. Use right c and left e arrows to scroll the highlight off of the Scanner button.
2. Press N/X to return to the main menu.
z To exit Scanner mode from PID List or Graphs views:
• Press N/X until you return to the main menu.
5.7 Viewing Dat a Graphically
The scan tool provides multiple options for viewing and sorting collected dat a.
5.7.1 Changing Screen Views
Data can be viewed in the following formats:
• PID List view
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OperationsViewing Data Graphically
• Text view
• Graph view
z To change screen views:
1. Select the View button to open the drop-down menu (Figure 5-12).
2. Select an option from the menu and the screen layout changes to the selected format.
5.7.2 PID List View
The parameter identification (PID) List view displays all parameters in a t able format. As many as
eight parameters (Figure 5-13) can be viewed on one screen depending o n the Zoom se tting.
z To adjust the Zoom setting
1. Select the Zoom button on the upper toolbar to open the dropdown menu (Figure 5-14).
Figure 5-12
Figure 5-13
Sample View menu
Sample PID List view
Figure 5-14
2. Highlight a menu option and press Y/a.
The menu closes and the display changes to show the selected number of PIDs.
Sample Zoom dropdown menu
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OperationsViewing Data Graphically
Reviewing PIDs
You can review up to 2000 frames of collected PID data by p ausing the screen (Figure 5-15).
123 4
1— Pause/Play button
2— Review
3— PID data
4— Buffer bar indicator
Figure 5-15
Sample paused upper toolbar in PID View
z To review collected PID data:
1. Select the Pause button to stop the data collection.
2. Select the Review button and use the right c and left e arrows to scroll through the data
stored in the buffer. The status bar indicator shows your position in the stored data.
3. Press N/X to release the Data Review cont rol.
4. Select the Play button to cancel the pause and resume live data collection.
Clearing the Buffer
The Clear button on the toolbar erases all of the dat a in the b uf fer.
z To clear the data buffer:
1. Select Clear on the upper toolbar .
A confirmation screen displays.
2. Press Y/a to erase the data, N/X to cancel.
New data begins saving after the buffer has been cleared.
Sorting the PID List
The Sort button on the toolbar allows you to arrange the p arameter list three ways:
• Factory Sort—in the order transmitted by the electronic control module (ECM)
• A-Z Sort—in alphabetical ascending order
• Z-A Sort—in alphabetical descending order
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OperationsViewing Data Graphically
z To sort the PID List:
1. Select the Sort button on the upper toolbar.
2. Highlight an option on the dropdown menu (Figure 5-16).
Figure 5-16
3. Press Y/a to sort.
NOTE:
Sample sort dropdown menu
i Any PIDs that were locked are unlocked whenever a selection is made from the Sort button.
Locking PIDs
You can lock PIDs in place for customized list viewing.
z To lock a PID:
1. From the upper toolbar, press the down d arrow.
2. Select the PID you want to lock.
The parameter menu displays (Figure 5-17).
Figure 5-17
3. Select Lock.
A lock icon displays to the left of the parame ter name (Figure 5-18) and the locked PID stays
in place when your scroll through the PID list.
Figure 5-18
4. Repeat the above steps to lock multiple PIDs.
Sample parameter menu
Locked PID sample
37
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OperationsViewing Data Graphically
5. Press N/X to return to the upper toolbar.
z To unlock PIDs:
1. Select a locked PID and when the parameter menu displays, select Unlock.
The lock icon disappears and the parameter ca n be scrolle d as before .
2. Press N/X to return to the upper toolbar.
NOTE:
i Select Unlock All to release all of the locked parameters at once.
5.7.3 Text View
Text view displays parameters as plain text (Figure 5-19).
5.7.4 Graph View
The Graph view let you view data in line graph format (Figure 5-20).
1
2
3
1— Maximum value of captured data
2— Current value
3— Minimum value of captured data
Parameter Menu
Figure 5-19
Figure 5-20
Sample Text view
Sample 1 Graph screen
When viewing data in the Graph view, the scan tool offers a parameter menu (Figure 5-21) with
the following options:
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OperationsViewing Data Graphically
• Lock—lets you lock a parameter into position to compare readings.
• Unlock—lets you unlock a single parameter.
• Unlock All—lets you unlock all locked parameters.
• Scale—lets you rescale the minimum and maxim um graph val ues captured within the l ast
2000 points.
• Scale All—lets you rescale all the minimum and maximum graph value s.
• Set Tr igger Leve ls—lets you specify automatic screen-freezing conditions when
Snapshot > PID Trigger is used.
• Clear Trigger Levels—let s you remove set trigger conditions from the selected p arameter.
• Clear All Trigger Le vels—let s you remove set tr igger co nditions fr om all p ar ameters
simultaneously.
Figure 5-21
Sample parameter menu
z To lock a parameter:
1. From the upper toolbar, press the down d arrow to highlight the first parameter gra ph.
2. Select the parameter you want to lock.
The parameter menu displays.
3. Select Lock.
A lock icon displays (Figure 5-20). The locked graph will not move when you scroll through the
remaining graphs.
Figure 5-22
4. Scroll other parameters into place to compare re adings.
Lock icon indicating a locked parameter
z To unlock a parameter:
1. Select the locked parameter.
The parameter menu displays.
2. Select Unlock.
The lock icon disappears and the parameter ca n be scrolle d as before .
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OperationsViewing Data Graphically
z To unlock all parameters:
1. When a PID is locked on-screen, select any parameter.
The parameter menu displays.
2. Select Unlock All.
All of the lock icons disappear and all of the locked parameters can now be scro lled.
z To scale a parameter:
1. Select a parameter.
The parameter menu displays.
2. Select Auto Scale.
The minimum and maximum graph values are reset for the se lected p aram eter.
z To manually scale a parameter:
1. Select a parameter.
The parameter menu displays.
2. Select Manual Scale.
A line displays across the top of the graph along with a box that d isplays the ma ximum
recorded value (Figure 5-23).
Figure 5-23
3. Use the down d arrow to move the maximum displayed value into position.
4. Press Y/a to set the selected value.
5. Press Y/a to scale the minimum value.
6. Use the up b arrow to move the maximum displayed value into position.
7. Press Y/a to set the selected value.
8. Press N/X to exit manual scale.
The top and bottom of the graph is now clipped so that only the portion that falls between the
selected minimum and maximum values displays.
Sample manually scaling a parameter
z To scale all parameters:
1. Select a parameter.
The parameter menu displays.
2. Select Scale All.
The minimum and maximum graph values are reset for all of th e p arame ters.
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OperationsViewing Data Graphically
z To set trigger levels :
1. Select a parameter.
The parameter menu displays.
2. Select Set Trig ger Leve ls.
The active trigger level line displays as a solid line together with a position value (Figur e 5-24).
Figure 5-24
NOTE:
Sample active trigger line
i Both an upper and lower trigger level must be set.
3. Adjust the upper trigger level using the up b and down d arrows to place the trigger level line
where you want it on the PID graph.
4. Press Y/a to set the trigger.
When set, the solid black line changes to a dotted line and the position value no longer
displays (Figure 5-25).
1
2
1— Upper trigger level
2— Lower trigger level
Figure 5-25
Sample set trigger levels
5. Adjust the lower trigger level using the up b and down d arrows and press Y/a to set it.
The area between the two trigger levels establishes th e trigger ing cond ition. Any data points
that register outside of your set condition trigger the on-scr een grap hing to p ause.
6. Press Y/a if you want to switch between trigger level lines during the setting process.
7. When you finish setting your trigger level, press N/X.
NOTE:
i Only three PIDs can have trigger levels set at one time, but only one of the conditions need s to be
satisfied for triggering to occur.
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OperationsViewing Data Graphically
z To arm PID Triggering:
1. From the upper toolbar, select Snapshot > PID Trigger.
2. Select from the dropdown menu (Figure 5-26):
– PID Trigger—begins collecting when a signal outside the set conditions occurs
– Manual—begins collecting the next time the Snapshot button is selected
Figure 5-26
A check mark displays next to the selected menu option.
Sample armed triggering
Trigger Delay
Once the trigger is detected, a collecting snapshot window opens (Figure 5-27).
Figure 5-27
When a snapshot is taken, the scan tool retrieves some of the buffered data, captures data at the
trigger point, and records additional dat a af ter the trigger point. This gives you a complete picture
of what was happening before the fact, what occurred at the trigger p oint, and what happ ened
after the fact.
The amount of data collected is specified by the % Af ter Trigger setting, found in Utilities > T ool Setup > Save Data. You can manually stop the snapshot by pressing Y/a at any time during
the data collection.
Sample collecting snapshot window
Once data collection is finished, graphing on-screen stop s and the Pause butto n automatically
changes to the Play button. A vertical line now appears on each of the data graphs to indicate the
triggering point. The trigger line on the parameter that tr iggered the snap shot is a d if fer ent color
than those on the other graphs (Figure 5-28). This makes it easy to determine which parameter
caused the trigger.
Figure 5-28
Sample trigger detection lines
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OperationsViewing Data Graphically
z To restart graphing:
• Select the Play button (Figure 5-28).
z To clear trigger levels:
1. Select a parameter.
The parameter menu displays.
2. Select a Clear option.
– Clear Trigger Levels—removes the trigger settings from the one selected PID only.
– Clear All Trigger Levels—removes the trigger settings from all of the PIDs.
z To disarm PID Triggering:
• Select Snapshot > PID Trigger.
The check mark next to the menu option disappears.
5.7.5 Pausing Data
The Pause button temporarily stops, or “p auses” , dat a collecti on (Figure 5-29).
Figure 5-29
When the Pause button is selected, it changes to the Play button (Figure 5-30), which resumes
data collection.
Figure 5-30
5.7.6 Clearing the Data Buffer
The Clear button on the toolbar erases all of the data in the buffer . A confirmation screen displays
when the clear button is selected. New data beg ins saving a f ter the buffer has been cleared.
5.7.7 Sorting the Data
The Sort button on the toolbar allows you to arrange the p arameter list three ways:
• Factory Sort—in the order transmitted by the electronic control module (ECM)
• A-Z Sort—in alphabetical ascending order
• Z-A Sort—in alphabetical descending order
Pause button viewing “live-screen” data
Play button—viewing “paused-screen” data
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OperationsViewing Data Graphically
z To sort the data list:
1. Select the Sort button on the upper toolbar.
2. Highlight an option on the dropdown menu:
3. Press Y/a to sort.
NOTE:
i Any locked parameters are unlocked whenever a selection is made from the Sort button.
5.7.8 Using Cursors
When data is paused in Graph view, the Cursor button displays on the upper toolbar
(Figure 5-31), which allows you to view digital amplitude measurements of frozen data.
Figure 5-31
Sample paused screen with Cursors active
z To use the Cursor:
1. Select the Pause button.
2. Select the Cursor button.
Cursors lines display (Figure 5-32). The value where the cursor line intersects the dat a
displays above the cursor line.
Figure 5-32
3. Press the left e and right c arrows to move the cursor.
4. Press N/X to exit the Cursor mode.
Sample cursors on paused data
5.7.9 Using Zoom
The Zoom button let s you choose the number of PIDs that display when used in the PID List view
and lets you choose differ ent levels of m agnification when used in the Graph vie w (Figure 5-33).
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OperationsSaving Captured Data
Figure 5-33 Sample Graph Zoom options
With paused data, a Zoom Out selection is available on the drop down men u (Figure 5-34).
Figure 5-34
Select Zoom Out and all of the data in th e buffer displays on the graphs.
5.8 Saving Captured Data
The scan tool provides multiple options for saving and reviewing captured data:
• Save Frame—This feature allows you to save up to 512 frames of buffered dat a (data held in
scan tool memory) for each parameter. Pages can be saved from the Text, PID, and Graph
views, but can only be replayed in the Graph view.
• Save Movie—This feature allows you to save up to 2000 frames of data (buffered data plus
data transmitted after triggering) for each ava ilable p ara meter. Files can be saved from the
Text, PID, and Graph views, but can only be replayed in the Grap h view.
• Save Image—This feature allows you to capture a single screen as an image. Image files can
be opened with common computer programs, such as Microsof t Paint.
z To save a frame:
1. Select the Save button from the toolbar.
A dropdown menu of choices displays (Figure 5-35).
Sample Zoom options on paused data
Figure 5-35
2. Select Save Frame from the menu.
The Setup Saved Data Notation di alog box d isplays (Fig ure 5-36).
45
Save button menu
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OperationsSaving Captured Data
Figure 5-36 Sample saved data notation box
3. Use the dropdown lists to enter vehicle information.
4. Select Save to close the dialog box.
A saving data message displays. Once the message clears, the file is ready for reviewing.
z To review a Save Frame file:
1. Select the Saved Data button from the main menu.
2. Select the Data Management option (Figure 5-37).
Figure 5-37
A list of all saved files displays.
3. Select the file that you would like to review (Figure 5-38).
Figure 5-38
NOTE:
Data Management menu option
Sample saved data list
i Frame files are saved with a SC(S) file type designation.
z To save movie file:
1. Select the Save button from the toolbar.
A dropdown menu of choices displays (Figure 5-35).
2. Select Save Movie from the menu.
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OperationsViewing Saved Data
The Setup Saved Data Notation di alog box d isplays (Fig ure 5-36).
3. Use the dropdown lists to enter vehicle information.
4. Select Save to close the dialog box.
A saving data message displays. Once the message clears, the file is ready for reviewing.
z To review a movie file:
1. Select the Saved Data button from the main menu.
2. Select the Data Management option (Figure 5-37).
A list of all saved files displays.
3. Select the file that you would like to review (Figure 5-38).
NOTE:
i All movie files are saved with a SC(M) file type designation.
4. Select the Review button to set the data viewing speed.
z To save an image file:
1. Select the Save button from the toolbar.
A dropdown menu of choices displays (Figure 5-35).
2. Select Save Image from the menu.
z To review an image file:
1. Select the Saved Data button from the main menu.
2. Select the Data Management option (Figure 5-37).
3. A list of all saved files displays.
4. Select the file that you would like to review .
NOTE:
i Image files are saved with either a BMP or JPG file type designation.
5.9 Viewing Saved Dat a
Use the Saved Data button to access the Data Management screen option.
The Data Management screen navigates scan tool storage memory an d saved files (Figure 5-39).
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OperationsViewing Saved Data
34567 8 910
2
1
11
1— Saved data files
2— Saved data location indicators
Displays where the saved files are located; the CF card, in ternal memory, or a USB mass
storage device. A red “X” indicates there is no device installed in that port.
3— Load button
Opens the saved file selected.
4— Edit button
This function is not available in the Scanner software.
5— Delete button
Erases the saved file(s) from storage memory.
6— Copy button
Lets you copy the selected file(s) from one location to another.
7— Move button
Lets you move the selected file(s) from one location to anoth e r.
8— Select All button
Selects all files.
9— Info (information) button
Displays the number of files saved and the amount of memory used and available.
10—Setup button
Lets you set the location where files are saved.
11—Memory indicator
Displays the amount of memory available.
Figure 5-39
Sample Data Management screen
5.9.1 Identifying Saved Files
Saved files have the following characteristics:
• Type names the kind of saved data file:
– SCM—Movie data file of up to 2000 data points saved from the Save All Pages item on
the upper toolbar.
– SCS—Frame data file of up to 512 data points saved from the Save Page item on the
upper toolbar.
– SCP—Snapshot file of one datastream transmission saved from the Snapshot button on
the upper toolbar.
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OperationsViewing Saved Data
– BMP—Screenshot saved with the S button set to save a bitm ap image. See “Save Dat a”
on page 57 for details.
– JPG—Screenshot saved with the S button set to save a jpeg image. See “Save Data” on
page 57 for details.
• Size is the percentage of available storag e sp ace used.
• Date/Time is the date and time that the data was saved.
• Year is the vehicle model year.
• Make is the vehicle manufacturer.
• Component is the component tested.
• Condition is for good, bad, or unknown status options.
z To exit the Data Management screen:
• Press N/X.
5.9.2 Loading Saved Files
The LOAD button lets you review saved screen data and print the screen.
z To load data:
1. Select Saved Data > Data Management .
The Data Management screen displays.
2. Select a file from the list.
3. Select Load from the upper toolbar.
The selected file displays.
z To exit the loaded screen:
1. Press N/X to return to the Data Management scre en.
2. Press N/X again to return to the main menu.
5.9.3 Editing Saved Data
The Edit button opens the Setup Saved Data Notation dialog box (Figure 5-36 on page 46). Use
the dropdown lists to modify the vehicle informa tion. Press N/X to exit.
5.9.4 Reviewing Saved Data
The Review button is used with the directional arrows to review movie data fil es.
There are two ways to review data files:
• Manually
• Automatically
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OperationsViewing Saved Data
z To review data files manually:
1. Select the Review button.
2. Use the right c and left e arrows to review data one frame at a time.
z To automatically scroll data files:
1. With the Review button selected, press Y/a again to display a dropdown menu of options
(Figure 5-40).
Figure 5-40
2. From the Review menu, select an Auto option.
– Auto Scroll Fast automatically scrolls the data at full-speed.
– Auto Scroll Slow automatically scrolls the data at half-speed.
3. Press N/X to close the menu.
5.9.5 Deleting Saved Files
The Delete button lets you remove saved files from memory.
NOTE:
i Factory-installed files cannot be deleted.
z To delete files:
1. Select Saved Data > Data Mana gement.
2. Select a file from the list.
3. Select Delete from the upper toolbar .
A confirmation message displays.
4. To permanently remove the data from me mory, press Y/a, or press N/X to keep the data and
close the dialog box.
After processing your delete request, you are returned to the Data Management screen.
Sample Review dropdown menu
5.9.6 Copying and Moving Saved Data
The Copy and Move functions let you transfer saved test d at a from one lo cation to anoth er.
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OperationsViewing Saved Data
z To copy or move data:
1. From the main menu, select Saved Dat a > Data Management.
The Data Management screen displays.
2. From the upper toolbar, select Setup.
The Save Data dialog box displays.
3. Set CF as the Save T o option and pr ess N/X to close the dialog box.
The test data saved to the CF card displays.
4. Use the up b and down d arrows to highlight a file from the list on-screen.
5. Use right c and left e arrows to select Copy or Move from the upper toolbar.
A confirmation message displays.
6. Press Y/a to close the message box.
You return to the Data Management screen.
NOTE:
i Factory installed files can not be deleted, copied or moved.
5.9.7 Selecting All Files
Use Select All to highlight all files on -screen so you can delete, copy , or move the files as neede d
(Figure 5-41).
Figure 5-41
Sample Select All screen
5.9.8 Viewing Saved Data Information
Selecting the Info button on the toolbar opens a window that provides detailed information a bout
the saved data files, such as the amount of storage me mory used and the capacity of the me mory
storage media (Figure 5-42). Only details for the selected “Save to” destination display.
Figure 5-42
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Sample Info button window
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OperationsPrinting
5.9.9 Setting a Destination for Saved Data
Use Setup to identify the destination for saved files (Figure 5-43). The default destination is the
CF card slot.
Figure 5-43
z To change the destination for saved files:
1. Select Saved Data > Data Mana gement.
The Data Management screen displays.
2. Select the Setup button.
The Save Data dialog box displays (Figu re 5-43).
3. Select an option from the Save to drop-down menu.
4. Press N/X to confirm your selection and close the dialog box.
The checkbox for the location you selected is checked (Figure 5-44).
Figure 5-44
5.10 Printing
The Print button lets you print the displaye d screen. The following pr inting options may be
available:
Sample Save Data dialog box
CF slot indicator checked
• Full Screen—print only what is visible on the screen.
• Full PID List—prints the entire list of par ameters.
• Full Codes List—prints the list of codes in vehicle memory when viewing codes.
z To print:
1. Verify that your printer and scan tool are set up properly for printing. See “Setting Up to Print”
on page 19 for details.
2. Select Print > print option (Figure 5-45).
Figure 5-45
52
Sample Print menu
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OperationsT ools Button
When printing begins, an “Initializing printer...” message displays. The message box closes
when printing is complete.
5.1 1 T ools Button
The Tools button on the upper toolbar provides a shortcut to commonly used scan tool
configuration settings (Figure 5-46).
Figure 5-46
The following choices are available on a dropdown menu:
Sample T ools button menu
• Custom Setup
• Save Data
• Custom Data List
• LED Setup
NOTE:
i The Custom Data List and LED Setup selections are only available when in the Text view mode,
these menu selections do not display when in Graph or PID List modes.
5.1 1.1 Custom Setup
Selecting Custom Setup opens the Scanner Units di alog box. Scan ner Unit s is u sed to chang e
the units of measurement for certa in p ar ameters. You can choose between US Customary or
metric units of measure for available dat a p a rameters .
All measurement units return to their default values when the internal batteries are disconnected
or a different software database is selected.
Table 5-1 Units of measurement—defaults and options
SETTINGDEFAULTOPTION
Temperaturedegrees Celsius (°C)degrees Fahrenheit (°F)
Air Pressure (including
manifold pressure)
Speedkilometers per hour (kph) miles per hour (mph)
Other Pressureskilopascals (kPa)pounds per square inch (psi)
kilopascals (kPa)inches of mercury (“Hg)
z To change a setting:
1. On the upper toolbar, select Tool > Custom Setup.
The Scanner Units dialog box displays (Figure 5-47).
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OperationsT ools Button
Figure 5-47 Sample Scanner Units Menu
2. Use right c and left e arrows to move between measurements, press Y/a to open a
dropdown menu for the item to be changed.
3. Select the desired measurement and the dropdown closes.
4. Press N/X to confirm your selections and return to the Tools Setup menu.
5.1 1.2 Save Data
Selecting Save Dat a from the dropdown menu opens the Save Data dialog box, which allows you
to select where and how data is saved. Refer to “Settin g a Destination for Saved Data” on page 52
for details.
5.1 1.3 Custom Data List
The Custom Data List selection, which is used to select specific dat a par ameters to d isplay, is
only available in the Text view mode. This allows you to focus on any suspicious or
symptom-specific data parameters and may a llow for a faster d isplay up date rate.
Custom Data List selections are retained in the to ol memor y until a new vehicle ID is ente red or
another vehicle control system is selected for testing.
NOTE:
i If a parameter is not selected for display in the Custom Data List, it will not be displayed when you
enter Troubleshooter.
z To select a custom data list:
1. From the Exit menu, select Custom Dat a List.
The Data Selection screen displays. An asterisk (*) next to a p arameter title indicates that
parameter is selected for display (Figur e 5-48).
Figure 5-48
54
Sample Data Selection screen
Page 62
OperationsUtilities
2. Select or deselect the desired parameters.
3. Select Display Data or press N/X to confirm your selections a nd return to the data display to
view the customized data list.
5.1 1.4 LED Setup
The LED Setup selection is used to program the o peration of the four LEDs located just b elow the
main body of the Scanner screen. The LEDs switch on and off to reflect a change of st ate for the
assigned digital parameters . An LED turn s red when switch ed on.
z To program LED operation:
1. On the upper toolbar, select Tools > LED Setup.
The LED assignment menu opens with LED 1 highlighted (Figure 5-49).
2. Use the up b and down d arrows to scroll through the list of available parameters.
3. Press Y/a to lock in a selection and move the highlight to the next LED.
4. Press N/X to close the menu and return to the data display once all the LEDs are assigned.
5.12 Utilities
The Utilities button provides access to system information and controls (Figure 5-50).
The Utilities options available are discussed in the following sections:
Figure 5-49
Figure 5-50
Sample LED assignment menu
Sample Utilities menu
• “Tool Setup” on page 56
• “System Tools” on page 61
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OperationsUtilities
• “Easy Scroll” on page 61
• “Connect to PC” on page 62
• “Run” on page 62
• “Shop Info” on page 62
• “System Info” on page 63
5.12.1 Tool Setup
The Tool Setup submenu (Figure 5-51) lets you adjust certain settings for optimum pe rformance.
Figure 5-51
The Tool Setup submenu includes the following options:
T ool Setup sample menu
• “Power Management” on page 56
• “Save Data” on page 57
• “Printer” on page 57
• “Date” on page 58
• “Time” on page58
• “Time Zone” on page 58
• “S Button” on page 59
• “Color Theme” on page 60
• “Scanner View” on p age 60
Power Management
The Power Management option lets you select seve ral ba cklight option s.
• Timer—The backlight turns off at the set time.
• On—The backlight remains on at all times.
• Off—The backlight remains off at all times.
For related information, see “Powering Off the Unit” on p age 20.
z To set power management options:
1. Select Utilities > T ool Setup > Power Management.
The Power Management dialog box opens (Figure 5-52)
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OperationsUtilities
Figure 5-52 Sample Power management dialog box
2. Press Y/a to open a dropdown menu for the highlighted item.
3. Use the up b and down d arrows to move the highlight and Y/a to select settings from the
drop-down menus.
4. Press N/X to confirm your selection and close the Power Management dialog box.
Save Data
Selecting Save Data lets you adjust the size of each recorded movie and the amount of data
recorded after a trigger-point. Save Data also lets you set the saving and loading location for all
saved files, and whether to save image files in bitmap or jpeg format.
z To adjust save data preferences:
1. From the main menu, select Utilities > Tool Setup > Save Data.
The Save Data dialog box displays (Figure 5-43 on page 52).
2. Select from the dropdown lists as necessary .
The dropdown list closes automatically.
3. Press N/X to close the Save Data dialog box.
NOTE:
i The Save Data dialog box can also be accessed from the Setup menu on the Saved Dat a
management screen.
Printer
Select Printer to configure the scan tool to your printer. Yo ur sca n tool support s pr inting to
Hewlett-Packard (HP) PCL 3 and Epson Stylus printers (color and black & white).
z To configure for your printer:
1. Select Utilities > T ool Setup > Printer.
The Printer dialog box displays (Figure 5-53).
Figure 5-53
2. Select from the menus as necessary.
3. Press N/X to close the Printer dialog box.
Sample Printer dialog box
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OperationsUtilities
Date
Selecting Date lets you set the date that displays in th e Saved Dat a pro perties.
z To set the date:
1. Select Utilities > T ool Setup > Date.
The Date dialog box displays.
2. Press Y/a to open a dropdown list of display options (Figure 5-54).
Figure 5-54
3. Select an options from the drop-down list.
The drop-down list closes automatically.
4. Press N/X to close the Date dialog box.
Sample Date dialog box
Time
Selecting Time lets you set the time that displays in the Saved Data properties.
z To set the time on the system:
1. Select Utilities > T ool Setup > T ime.
The Time dialog box di splays.
2. Select the Hour, Minutes, or 12/24 field.
A drop-down list displays (Figure 5-55).
Figure 5-55
3. Select an option from the drop-down list.
The drop-down list closes automatically.
4. Press N/X to close the Time dialog box.
Sample Time dialog box
Time Zone
Selecting Time Zone lets you set th e time zone for the in tern al clock, and to select between
standard or daylight savings time.
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OperationsUtilities
z To set the time zone on th e system:
1. Select Utilities > T ool Setup > T ime Zone.
The Time Zone dialog box displays (F igure 5-55).
Figure 5-56
2. Select the Time Zone or DST field to open a dropdown menu.
3. Select an option from the drop-down list.
The drop-down list closes automatically.
4. Press N/X to close the Time dialog box.
Sample Time Zone dialog box
SButton
Selecting S Button allows you to change the functionality of the S button. Possible function
assignments include:
• Save Image—is the default and takes a snapshot of the current screen . The sna psh ot is
saved as either a bitmap or jpeg image, which can be opened using st anda rd In ternet
browsers or graphics applications.This feature works anywhere in scan tool opera tions.
• Freeze/Run—works as the Pause/Play button when viewing data in the Graphs or PID List
views. See “Pausing Data” on pa ge 43 for details.
• Save Frame—works as the Save Frame selection from the SAVE button in the upper toolb ar
when this option is available. See “Saving Captured Data” on page 45 for details.
• Print List—works like the Full PID List selection from the Print button in the upper toolbar.
See “Printing” on page 52 for details.
• Print Page—works like the Full Screen selections from the Print button in the upper toolbar.
See “Printing” on page 52 for details.
• S Button Popup—opens the menu when the button is pressed so you can quickly select from
any of the available functions.
NOTE:
i The S button can only perform print functions when the Print button is visible in the upper toolbar.
z To assign a funct ion to the S button:
1. Select Utilities > T ool Setup > S Button.
The S Button dialog box displays
2. Press Y/a to open the dropdown list (Figure 5-57).
Figure 5-57
Sample S Button dialog box
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OperationsUtilities
3. Select a function from the drop-down list.
4. Press N/X to close the dialog box.
Color Theme
Selecting Color Theme lets you change the background on the disp lay. Using the black
background helps conserve battery power.
z To change the screen background:
1. Select Utilities > T ool Setup > Color Theme.
The Color Theme dialog box displays.
2. Press Y/a to open the drop-down list (Figure 5-58).
Figure 5-58
3. Select a function from the drop-down list.
4. Press N/X to close the dialog box.
Sample Color Theme dialog box
Scanner View
Scanner View lets you set the default settin g for how the dat a displays. Options include:
• Text
• PID List
• Graph
• Last Used View
See “Changing Screen Views” on p age 34 for additional information.
z To select a Scanner View:
1. Select Utilities > T ool Setup > Scanner V iew.
The Scanner View dialog box displays.
2. Press Y/a to display a dropdown list (Figure 5-59).
Figure 5-59
3. Select an option from the drop-down list.
The drop-down list closes automatically.
4. Press N/X to close the Scanner View dialog box.
Sample Scanner View menu
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OperationsUtilities
Navigation Prompts
Navigation prompts, available in European market s only, allows you to select how references to
the Y/a and N/X buttons display on the screen.
z To change navigation prompts:
1. Select Utilities > T ool Setup > Navigation Prompts.
The Navigation Prompts dialog box displays.
2. Press Y/a to display a drop-down list.
3. Select an option from the drop-down list.
The drop-down list closes automatically.
4. Press N/X to close the Navigation Prompts dialog box.
5.12.2 System Tools
The System Tools submenu (Figure 5-60) lets you perform system maintenance functions.
System Tool options include:
• Add Program—lets you add optional software.
• Update Scanner Module—When instructed by a Help Desk repres ent ative to use, lets you
update the Scanner module files.
• System Restore—lets you reinstall your system software.
• Update From CF—lets you update the system sof t ware from a CF car d.
• Backup T o CF—let s yo u create a backup of the system software on a CF card.
• Restore From CF—lets you restore the system software from a backu p CF card.
5.12.3 Easy Scroll
The Easy Scroll utility functions as a selection shortcut that lets you use only th e Thumb Pad
arrows to highlight and select an item.
See “Using Easy Scroll” on page 26 for information on navigating with Easy Scroll.
z To turn Easy Scroll on and off:
• Select Utilities > Easy Scroll.
Figure 5-60
Sample System T ools submenu
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OperationsUtilities
A check mark along side the Easy Scroll option indicates that the utility is on.
NOTE:
i Easy Scroll stays on until you manually turn it off.
5.12.4 Connect to PC
The Connect to PC selection is used with the optio nal Sh opStream Connect™ software, which
lets you view data files on a co mput er and sh are files.
5.12.5 Run
The Run option is used to access special CF card applications.
z To run special CF card applicat ions:
1. Insert the CF card containing the special application into CF Slot on the top of the unit
(Figure 2-3 on page 5).
2. Select Utilities > Run.
The application begins.
5.12.6 Shop Info
The Shop Info option let s you add personalized shop information that can be included on pr inted
data files.
NOTE:
i A keyboard must be connected to the USB port on top of the scan tool in order to enter your shop
information.
z To add Shop Info:
1. Select Utilities > Shop Info.
The Shop Information screen displays (Figure 5-61).
Figure 5-61
Sample Shop Info dialog box
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OperationsUtilities
2. Connect a USB keyboard to the USB port on top of the scan tool, then use the keyb oard to
enter information into the text fields.
3. Disconnect the keyboa rd.
4. Press Y/a.
5. A confirmation screen displays:
a. Press Y/a to include shop information on printed data files.
b. Press N/X to not include the shop information on printed files.
The Shop Information screen closes.
5.12.7 System Info
The System Info option lets you view configuration information for your scan too l.
z To display the System information scr een:
1. Select Utilities > System Info.
The System Information screen displays. The left fie ld of the scr een shows th e informa tion
menu and the right field displays the selected information. Navigate the information screens
as follows:
a. Press the down d arrow to move the highlight from the Print button to the menu.
b. Use the down d and up b arrows to highlight a menu item.
c. Press Y/a to select the highlighted menu item.
The selection now displays in the right field of the screen (Fig ur e 5-62).
Figure 5-62
d. Press the right c arrow to move from the menu field to the information field.
e. Use the down d and up b arrows to scroll the information field.
f. Press the left e arrow to return to the menu field.
2. Press the N/X twice to exit System Info and return to the main menu.
Sample System Info screen
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Chapter 6Maintenance
This section covers the following maintenance issues:
• Cleaning and damage inspection
• Battery replacement
• Storage tips
• Disposal requirements (environmental hazar ds)
• “Replacing the Display Window”
6.1 Cleaning and Damage Inspection
When using the scan tool, make sure to do the following:
• Before and after each use, check the housing, wir ing, and connector s for dirt and damage.
• At the end of each working day, clean the scan tool housing, wiring, and connectors with a
clean damp cloth.
6.2 Battery Pack
To prolong the life of your battery pack when your scan to ol is not in use, power o f f the unit an d
remove the battery pack.
6.2.1 Replacing the Battery Pack
When your battery pack no longer holds a charge, call your sales representative to order a new
one. Refer to “Using the Battery Pack” on page 16 for more details.
After you replace the old battery, call Rechargeable Battery Recycling Corporation (RBRC) at
1(800) 822-8837 (USA), or refer to their we b site at http://www.rbrc.org for the nearest recycling
location and instructions for proper battery disposal.
6.3 Storage Tip s
When storing your scan tool, remember the following:
• Always turn the scan tool off. See “Powering Off the Unit” on page 20 for details.
• Keep in mind the storage temperature range. See “Technical Specifications” on page 6.
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MaintenanceDisposing of the Battery Pack
6.4 Disposing of the Battery Pack
Always dispose of materials according to local regulations.
6.5 Replacing the Display Window
Use the optional Display Window Kit to replace the hard plastic faceplate of the scan tool.
Thoroughly clean the scan tool first, and work carefully to ke ep dirt o ut of the unit dur ing windo w
replacement.
z To replace the display window:
1. Place the scan tool on a flat surface facing up.
2. Hold the tool steady and depress the two lock tabs at the top of the window with your fingertips
to release them (Figure 6-1).
Figure 6-1
3. Tilt the top of the window up, then lift it free from the scan tool.
4. Fit the three tabs on the bottom of the new window into the slot s on the sca n tool.
5. Tilt the new window down to align the to p lock t abs with slot s on th e scan tool.
6. Lightly depress the lock tabs and push down to snap the window into p lace.
Display window lock tabs.
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Appendix AFrequently Asked Questions
The following frequently asked questions provide solutions to common problems.
• “Can I use my other Snap-on® test adapters with this scan tool?” on pa ge 66
• “What should I do if my printer is not responding?” on p age66
• “What should I do if the unit doesn’t respond as expected when I press the Power button?” on
page 66
• “Why does my unit shut down unexpectedly?” on p age67
A.1 Can I use my other Snap-on® test adapters with this
scan tool?
Yes.
A.2 What should I do if my printer is not responding?
It may take a minute or two before the printer rece ives th e print requ est.
If there is still no response after a few minutes, make sure the following conditions are met:
• The printer is receiving power and is turned on.
• The printer has paper.
• The USB cable is securely connected to the scan tool and the printer.
• The USB cable is not damaged.
For related information, see the following sections:
• “Setting Up to Print” on page 19
• “Printing” on page 52
A.3 What should I do if the unit doesn’t respond as
expected when I press the Power button?
Press and hold the Power button to force the scan tool to shut down. See “F orced Shutdown” on
page 69 for details.
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Frequently Asked QuestionsWhy does my unit shut down unexpectedly?
A.4 Why does my unit shut down unexpectedly?
Your internal batteries could be low . W e recommend that you check all po wer sources.
See “Power Supply” on page 10 for more information.
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Appendix BTroubleshooting
This section addresses issues that may arise when using the sca n tool.
B.1 No Communication Message
When the screen displays a “No Communication” or “No Response From Module” (Figure B-1)
message, it means the scan tool and the vehicle control module cannot communicate with each
other for some reason.
Figure B-1
NOTE:
Sample No Communication message
i Your scan tool sh ould be powe red by the vehicle , check th e Status Bar (Table 4-2 on page 25). If
the vehicle power icon does not display, make sure the scan tool is properly connected ( see
“Connecting to Vehicle Power” on page 15). If vehicle power is still not available, check for circuit
problems on the vehicle.
The following conditions will cause the scan tool to display a no communication message:
• The scan tool is unable to establish a communication link with the vehicle .
• You are using the incorrect Personality Key™ device with the test adapter .
• Y ou select a system for testing that is not part of the vehicle equipment (for example–ABS on
a vehicle without antilock brakes).
• There is a loose connection.
• There is a blown vehicle fuse.
• There is a wiring fault on the vehicle.
• Incorrect vehicle identification is entered.
Refer to the appropriate Vehicle Communication Software User’s Manual, included on the
documentation CD, for manufacturer-specific problems.
B.2 Battery Pack Not Charging
If the battery pack does not charge, check for the following:
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TroubleshootingUnit Will Not Power On
• The battery pack may not be installed in th e battery char ger unit pr operly.
Make sure the battery charger unit is receiving power; and, without using force, adjust the
battery pack position in the battery charger unit until the red status light displays.
• The battery pack may be too hot.
Allow the battery pack to cool to at least 104°F (40°C). If left in th e battery charger un it, once
the proper room temperature is achieved, charging will begin.
• The battery pack may be too cold.
Allow the battery pack to warm to at least 32°F (0°C). If left in the battery charger unit, once
the proper room temperature is achieved, charging will begin.
• The battery pack may be dead.
The battery pack must be replaced. See “Replacing th e Battery Pack” on page 64. Use
another power source to continue working. See “Power Supply” on page 10.
B.3 Unit Will Not Power On
The following conditions will prevent your scan tool from powering on:
• No or expired battery pack (see “Battery Pack” on page 11)
• The vehicle diagnostic connector that does not supply power, the auxiliary power cables are
required (see “Auxiliary Power Cables” on page 13 and “Vehicle Power” on p age 1 1)
B.4 Forced Shutdown
If your scan tool freezes or will not power off, you can perform a forced shutdown.
z To perform a forced shutdown:
1. Press and hold down the Power button for five seconds.
2. The scan tool sounds a series of beeps, then turns of f.
The unit can now be restarted.
B.5 Beep Codes
The scan tool contains a tone generator that prod uces a series of audible tones, or beep s, to alert
the user to certain operating conditio ns. Use the t able below to interpret be ep codes:
Table B-1
Power upShort beep
Forced shutdownShort beep–pause–three double beeps–pause–extra long beep
Normal shutdownShort beep (button pressed)–extra long beep (at power down)
Low internal battery turn onSix long beeps
Low internal battery shutdownExtra long beep
Short beep = 80 ms, long beep = 100 ms, extra long beep = 1000 ms.
Beep code definitions
FunctionBeep Code
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Appendix CDownloading and Inst alling
Sof t ware Updates
Following are instructions for downloading software updates from the internet and installing the
updates onto the SOLUS PRO™ scan tool.
C.1 Check for Service Upgrades Before Use
To download and install software service upgrad es you need a personal com puter (PC) ru nning
ShopStream Connect™ software, which is a free downloadable program.
Improved versions of the operating system software fo r your handheld diagnostic tool periodically
become available at no cost to you. These “service upgrades”, which a re the result of an ongoing
research and development program, are available through the internet. It is import ant to check for
available upgrades before using your diagnostic tool for the first time, an d on a regular basis after
that, to ensure you have the latest version of the software.
Following are procedures for:
• Verifying your PC me et s the min imum re quireme nt s for Shop Stream Connect™ software
• Downloading and Installing ShopStream Connect™ software on your PC
• Downloading service upgrades to your SOLUS PRO scan tool
C.2 V erifying Minimum PC Requirements
IMPORTANT:
If your PC does not meet the minimum requirements, do not a ttempt to inst all the Sho pStream
Connect software.
Before installing the software, verify your PC meets the following requirements:
• System Properties:
– Operating system—Microsoft Windows 2000 Service Pack 4, Windo ws XP, or Vista. The
system must be upgraded to Microsoft .NET Framework Version 2.
– Processor—Pentium 4 or later, or equivalent
– Memory—256 MB minimum, 512 MB recommended
• Hard Drive—50 MB free space
• CD-ROM, DVD, or DVD-ROM drive
• USB 2.0 or later
• Internet Explorer 6.0 or higher
• Internet connection
• Adobe Reader software (free downl oad at www.adobe.com/products/reader)
A type mini A USB cable is also needed to connect the SOLUS PRO scan tool to the PC.
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C.2.1 Verifying PC System Properties
Follow the procedures below to check your PC system properties and to determine how much free
space is available on your hard drive.
z To check your PC system prop erties:
1. On the Desktop, right-click My Computer to open the menu.
2. Select Properties from the menu.
The System Properties dialog box displays with your system information (Figure C-1).
1
2
1— System property information
2— Hard drive information
Figure C-1
Sample Windows XP System Properties dialog box
z To check PC hard drive free space:
1. On the Desktop, double-click My Computer.
2. Select View > Details (Figure C-2).
Figure C-2
Sample PC hard drive free space details
C.3 Downloading and Installing ShopS tream Connect
Follow the procedure below to download the ShopStream Connect software.
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Downloading and Installing Software UpdatesDownloading and Installing ShopStream Connect
z To download the software:
1. From your PC, go to http://diagnostics.snapon.com/scc using your Internet browser .
2. Locate the ShopStream Connect software download.
3. Follow the on-screen instructions.
After downloading, follow the procedures below to install the ShopStream Connect software onto
your PC.
z To install the ShopStream Connect software:
1. Locate the ShopSt ream Co nnect sof t ware in st aller on the PC and double -click
ShopStreamConnect.exe
NOTE:
i C:\Program Files\ShopStream Connect is the default download location.
2. When the welcome screen displays (Figure C-3), select Next.
Figure C-3
The License Agreement screen displays (Figure C-4).
3. Highlight I accept the terms of the license agreement and select Next to continue.
Figure C-4
The Choose Destination Location screen displays. It is highly recommended to allo w the
software to install in the default location.
4. Select Next to continue.
5. Select Install when the Ready to Install the Program screen displays to begin the installation.
Sample Welcome screen
Sample License Agreement screen
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Downloading and Installing Software UpdatesDownloading Service Upgrades
The Setup St atus scree n tracks progress as the p rogram inst a lls (FigureC-5).
Figure C-5
6. When the Complete screen displays, select Finish to close the Install Wizard (Figure C-6).
Figure C-6
A ShopStream Connect shortcut icon is added to you r desktop (Figure C-7), double-click the
icon to launch the ShopS tream Co nnect sof t ware.
Sample Setup Status screen
Sample Complete screen
Figure C-7
Sample ShopStream Connect Desktop icon
C.4 Downloading Service Upgrades
The ShopStream Con nect sof twa re allows you to download se rvice upgr ades directly to you r
handheld diagnostic tools, as well as update its own so ftware. The following p ages contain a brief
description for installing a service upgrade on a handheld tool. Detailed procedures for updating
the ShopStream Co nnect sof twar e, connecting hand held diagn ostic tools to the PC, an d other
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Downloading and Installing Software UpdatesDownloading Service Upgrades
operations are found in the ShopStream Connect User’s Manual. The ShopStream Connect
User’s Manual is available from the Help button on the ShopS tream Connect toolbar (Figure C-8).
Figure C-8
Sample ShopStream Connect help menu
C.4.1 Before Y ou Begin
Prior to downloading a service upgrade, be su re to have th e following items on han d:
• A PC with ShopStream Co nnect sof t ware and a n internet conne ction
• The AC/DC Power Supply for the SOLUS PRO scan tool
• A type mini A USB cable
IMPORTANT:
An uninterrupted power source to the diagnostic tool is crucial du ring an up grade, a s any loss of
power may damage the tool and render it inoperative. Th erefore, use of the AC/DC Power Supply
is highly recommended. Do not rely on partially- charge d batteries.
C.4.2 Installing a Service Upgrade
Once you have the required items available, use the procedure below to install an upgrade.
z To install a service upgrade:
1. Connect the AC/DC Power Supply to the DC power supply input port on SOLUS PRO and a
reliable power source.
2. Power on the SOLUS PRO scan tool.
3. From the SOLUS PRO main menu, select Utilities > Connect to PC to place the scan tool in
Connect to PC mode.
4. Connect the USB cable between the mini USB port on top of the SOLUS PRO scan tool and
USB port on the PC.
A “Removable Disk” window may automatically open on the PC (Figure C-9). If so, select
Cancel to close the window.
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Downloading and Installing Software UpdatesDownloading Service Upgrades
Figure C-9 Sample removable disk window
5. Double-click the desktop icon to launch ShopStream Connect (Figure C-7).
6. Once ShopStream Connect opens; se lect Tools > Update Software > SOLUS PRO from the
Menu bar (Figure C-10).
Figure C-10
Sample Update Software menu
When connectivity is established with the Snap-on Web server, a check for updates
confirmation message displays (Figure C-1 1).
Figure C-11
Sample Check for updates screen
7. Select Next to continue and the software checks to see if an upgra de is a vailable:
a. If no upgrades are available, a screen similar to Figure C-12 displays. Select Finish to
close the Update Manager, then skip ahead to Step 7.
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Downloading and Installing Software UpdatesDownloading Service Upgrades
Figure C-12 Sample no updates available screen
b. If an upgrade is available, a screen similar to Figure C-13 displays. Select Download to
begin the upgrade process and continue to Step 6.
Figure C-13
NOTE:
Sample update available screen
i Each service upgrade is unique. The time involved will vary and some additional steps may be
required. Follow any on-screen instructions to complete the process.
8. When the “complete” message displays, select Finish to close the Update Manager.
9. Remove the USB cable to disconnect the tool from the PC.
10. Press the Power button on SOLUS PRO to exit Connect to PC mode.
The upgrade is now downloaded, but not installed. The installa tion process auto matically
begins when SOLUS PRO is powered on. SOLUS PRO should automatically reboot after
exiting Connect to PC mode. If not, power on the tool.
1 1. After SOLUS PRO powers on, the upgrade installation begins. The install may take several
minutes and a series of screens tracks the progress. Do not press any buttons or di srupt
power during the installation.
When the main menu displays, the installation is complete and your SOLUS PRO scan tool is
ready for use.
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Index
A
AC power adapter 12
actuator tests 30
adapters. See test adapters
Auto scale 40
auto scroll 50
auxiliary power cables
battery power cable 13
lighter power cable 13
vehicle power 11
, 16
B
battery pack
about 11
charger 11
charging 17
disposing of 64
extending the life of 18
installing 18
low battery warning 18
not charging 68
replacing 64
time to charge 18
using 16
working when battery is low 18
battery pack specifications 6
battery power cable. See auxiliary power cables
beep code definitions 69
brightness/contrast 5
See also buttons
buffer bar 24
buttons 5
–18
, 20
, 8
C
cables 12
casing hook 6
changing screen views 34
See also upper toolbar
cleaning the unit 64
Clear button 36
clearing codes 32
Codes & Data selections 30
See also data parameters
Codes Menu 30
codes. See diagnostic trouble codes (DTCs)
color theme setting 60
CompactFlash®
special applications 62
component tests 30
confirmation messages 26
connecting to a computer 20
connecting to a vehicle 27
connecting to vehicle power 15
copying data 50
cursors 44
Custom Setup 53
customizing a data list 54
®
cards
, 33
, 29
, 16
D
damage inspection 64
Data buffer
clearing 36
data cable 13
See also power supply
data cable connector 5
data cable extension
accessory 13
Data Display 30
Data Display selections 31
Data Management screen 48
data parameters
changing views 34
customizing list 54
displaying 30
Graph views 38
pausing 43
PID List view 35
reviewing 36
Text view 38
data storage CF card 6
date setting 58
DC power input
set trigger levels 39
parameters. See data pa rameters
Pause/Play button. See upper toolbar
pausing data 36
PC, connect to 62
Personality Key™ 68
PID lists
locking 37
unlocking 38
PID triggering 42
PIDs. See data parameters
Play button. See upper toolbar
Power button. See buttons
power cables. See auxiliary power cables
Power Management options 56
power options 20
power supply
connecting to 15
connecting to vehicle power 16
types 10
powering up the unit 19
printer setup 19
printing 52
, 43
–19
–12
–53
R
reset tests 33
Review button 49
review PID 36
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Index
S
S button 9
location 5
See also Utilities
S button setting 59
Safety iii
safety
information iii
message conventions iii
safety messages iii
Saved Data
capturing 45
saved data
identifying 48
viewing 4 7
saving data 45
Scale all 40
scanner button 23
Scanner mode
exiting 34
Scanner units 53
Scanner View 60
screen layout 22
screen messages 26
selecting a system to test 27
selecting tests 27
self-tests 30
service codes 30
service upgrades
checking for 70
downloading 73
installing 74
set trigger levels 41
Shop Info 62
ShopStream Connect 20
shutting down the unit 9
snapshot preferences, adjusting 57
software
exiting 34
updates 70
software manuals 3
software updates 61
Sorting data 43
stand 6
Status Bar 25
storage temperature range 7
storage tips 64
subsystem tests 33
supplying power. See power supply
System Info option. See Utilities menu
system information
displaying 63
Utilities button 55
system tests 30
–iv
–iv
–47
–54
, 29
–74
–76
, 71–73
, 20
, 70–76
, 7–8
, 33
T
Technical specifications 6–7
temperature range specifications 7
terminating vehicle communication 34
test adapters 13
, 15, 16, 68
tests
actuator 30
component 30
functional 30
, 33
, 33
selecting 27, 30
subsystem 33
system 30
Thumb Pad 5
, 33
, 8
See also buttons
time setting 58
time zone setting 58
toggle tests 33
tool setup
save data 57
Tool Setup menu. See Utilities menu
toolbar. See upper toolbar
Tools Button 53
trigger
clearing levels 43
condition 41
delay 42
disarming 43
Trouble Codes 31
trouble codes. See diagnostic trouble codes (DTCs)
troubleshooting tips 68
turning off the unit 20
U
unit operations. See operations
unlock all 3 9
unlock all PIDs 40
unlock PIDS 39
upper toolbar
buttons and functions 22
Cursor button 44
navigating 25
Pause/Play button 36
Print button 52
test controls 22
Tools button 53
View button 34
USB port
connecting to PC 10
location 5
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Index
Utilities menu 55
Connect to PC 62
Easy Scroll 61
Run... 62
Scanner View 60
Shop Info 62
software update 61
System Info 63
Tool Setup menu 56
–60
V
variable control tests 33
Vehicle Communication menu 28
vehicle diagnostic connectors 13
vehicle identification. See identifying a test vehicle
vehicle power. See power supply
Viewing saved data 47
–52
, 16, 29
W
warning messages 26
Y
Y button. See buttons
80
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