Snap-on Solus Edge User Manual

5.

User Manual

ZEESCGB320A Rev. B

Legal Information

IMPORTANT:

Trademarks

Snap-on, ShopSt ream Connect, and SOLUS are tra demarks registered in the United States and other countries, of
Snap-on Incorporated. All other marks are trademarks or r egistered trade marks o f their respective h olders.

Copyright Information

© 2016 Snap-on Incorporated. All rights rese rved.

Disclaimer of Warranties and Limit ation of Liabilities

All pictures and illustrations shown are for reference purposes only. All information, specifications and illustrations in
this manual are based on the latest information available at the time of printing an d are subj ect to chan ge without
notice. While the authors have taken due care in the pr ep aration o f this m anual, no thing contained herein:

• Modifies or alters in any way the standard terms and co nd itions of the purch ase, lease, or rent al ag reement

under the terms of which the equipment to which this m anual relate s was acquired.

• Increases in any way the liability to the customer or to third parties.

Snap-on

®

reserves the right to make changes at any time without notice.

Before operating or maintaining this unit, pl ease re ad this manual car efully p aying extra atten tion to the sa fety
warnings and precautions.

Contact Information (United Kingdom)

Visit our websites at:

https://www1.snapon.com/diagnostics/UK/Diagnostics.htm

ShopStream Connect

https://www1.snapon.com/ukssc

For Technical Assistance

Phone / E-mail:

[phone] / diagnosticsUKproductsuppor [e-mail] m

For technical assistance in all other markets, cont act your selling age nt.

ZEESCGB320A Rev. B 15-L-15 GB

i

Safety Information

READ ALL INSTRUCTIONS

For your own safety, the safety of others, and to prevent damage to the product and vehicles upon
which it is used, it is important that all instructions and safety messages in this manual and the
accompanying Important Safety Instr uction s ma nual be read and under stood by a ll person s
operating, or coming into contact with the product, before operating. W e suggest you store a copy
of each manual near the product in sight of the operato r.

For your safety , read all instructions. Use your diagnostic tools only as described in the tool user’s
manual. Use only manufacturer recommended parts and accessories with your diagnostic tools.

This product is intended for use by properly trained and skilled p rofessional a utomotive
technicians. The safety messages presented throughout this manual and the accompanying
Important Safety Ins tructions manual are reminders to the operator to exercise extreme care when
using this product.

There are many variations in procedures, techniques, tools, and p art s for servicing vehicles, as
well as in the skill of the individual doing the work. Because of the vast number of test applications
and variations in the products that can be tested with this instrument, we cannot possibly
anticipate or provide advice or safety messages to cover every situation. It is the responsibility of
the automotive technician to be knowledgeable of the system being tested. It is essential to use
proper service methods and test procedures. It is import ant to perform tests in an ap propriate and
acceptable manner that does not endanger your sa fety, the safety of others in the work area, the
equipment being used, or the vehicle being tested.

It is assumed that the operator has a thorough underst anding of vehicle systems before using this
product. Understanding of these system principl es and oper ating th eories is nece ssary fo r
competent, safe and accurate use of this instrument.

Before using the equipment, always refer to and follow the safety messages and applicable test
procedures provided by the manufacturer of the vehicle or equipment being tested. Use the
product only as described in it’s user manual. Use o nly manufacturer recom mended p arts and
accessories with your product.

Read, understand and follow all safety messag es and instru ctions in this manual , the
accompanying Important Safety Instr uction s ma nual, and on the test equ ipment.

Environmental Conditions:

• This product is intended for indoor use only

• This product is rated for Pollution Degree 2 (normal conditions)

ii

Safety Information Safety Signal Words

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8"3/ */ (

$"65*0/

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Safety Signal Words

All safety messages contain a safety signal word that indica tes th e level of th e haza rd. An ico n,
when present, gives a graphical description of the ha zard. Sa fety Signal wor ds are.

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury to the operator or to bystanders.

Indicates a potentially hazardous situation which, if not avoided, could result in death o r serious
injury to the operator or to bystanders.

Indicates a potentially hazardous situation which, if not a voided, may result in moderate or minor
injury to the operator or to bystanders.

Safety Message Conventions

Safety messages are provided to help prevent personal injury and e quipment dam age. Safe ty
messages communicate the hazard, hazard avoidance an d possible con sequences using three
different type styles:

• Normal type states the hazard.

• Bold type states how to avoid the hazard.

• Italic type states the possible consequences of not avoidi ng the ha zard.

An icon, when present, gives a graphical description of the potential hazard.

Safety Message Example

Risk of unexpected vehicle movement.

• Block drive wheels before performing a test with engine runn ing.

A moving vehicle can cause injury.

Important Safety Instructions

For a complete list of safety messages, refer to the accomp anying Import ant Safety Instructions
manual.

SAVE THESE INSTRUCTIONS

iii

Content s

Safety Information................................................................................................................ii

Chapter 1: Using This Manual.............................................................................................3

Content...................................................................................................................................3

Conventions............................................................................................................................3

Terminology .....................................................................................................................3

Symbols ...........................................................................................................................3

Bold Text..........................................................................................................................4

Notes and Important Messages.......................................................................................4

Hyperlinks ........................................................................................................................4

Procedures.......................................................................................................................4

Chapter 2: Introduction........................................................................................................5

Control Buttons.......................................................................................................................5

Data and Power Connections.................................................................................................6

Battery Pack and Stand........................... ... ... ... .... ... ... ... ....................................... ... ... .... ... ... ..7

Power Sources.......................................................................................................................8

Internal Battery Pack.................................. .... ... ... ... .... ...................................... ... .... ... ... ..8

AC/DC Power Supply.......................................................................................................8

Vehicle Power..................................................................................................................8

Technical Specifications.........................................................................................................9

Chapter 3: Basic Operation and Navigation ....................................................................10

Turning On/Off and Emergency Shutdown...........................................................................10

Turning On.....................................................................................................................10

Turning Off.....................................................................................................................10

Emergency Shutdown.......... ... ... ... ....................................... ... .... ... ... ... .... ......................11

Basic Navigation...................................................................................................................11

Home Screen Layout .....................................................................................................11

Title Bar..........................................................................................................................12

Home Screen Icons .......................................................................................................13

Common Toolbar Control Icons.....................................................................................14

Scroll Bar ...................................... .... ... ... ....................................... ... ... ..........................15

Screen Messages.................................................................................................................16

System Messages................................... ... ....................................... ... .... ......................16

Communication Messages.............................................................................................16

Data Cable Connection ........................................................................................................17

Chapter 4: Scanner.............................................................................................................18

Screen Layout and Toolbar Icons.........................................................................................18

Screen Layout................................................................................................................18

Scanner Control Icons ......................................... ... .... ... ... ... ... .... ... ... .............................19

Scanner Demonstration Program............................................................ ... .... ... ... ... ... .... ... ...19

Scanner Operation .................................................. ... ... .... ... ... ... ... .... ... ... .............................20

Vehicle Identification......................................................................................................20

1

Connecting the Data Cable..... ... ... .... ... ... ... .... ... ... ....................................... ... ... ... .... ... ...21

System and Test Selection ............................................................................................22

Exiting Scanner ....................................................................................................................38

SureTrack.............................................................................................................................38

SureTrack Operation......................................................................................................38

Wi-Fi Setup and Testing ................................................................................................44

Testing ...........................................................................................................................46

SureTrack Troubleshooting............................................................................................48

Chapter 5: OBD-II/EOBD ....................................................................................................51

Basic Operations..................................................................................................................51

Screen Layout and Toolbar Controls .............................................................................51

Connecting the Data Cable..... ... ... .... ... ... ... .... ... ... ....................................... ... ... ... .... ... ...51

Saving and Reviewing Data Files ..................................................................................51

OBD-II/EOBD Menu ............................................. ... ... ... .... ... ... ... ....................................... ...51

OBD Health Check.........................................................................................................52

OBD Direct.....................................................................................................................54

Chapter 6: Previous Vehicles and Data............................................................................61

Previous Vehicles and Data Menu .......................................................................................61

Vehicle History...............................................................................................................61

View Saved Data ...........................................................................................................62

Delete Saved Data............................................ ... ... .... ... ... ....................................... ... ...63

Chapter 7: Tools.................................................................................................................64

Tools Menu...........................................................................................................................64

Connect-to-PC ...............................................................................................................65

Configure Shortcut Button..............................................................................................65

System Information.............................. ... ....................................... ... ... .... ......................66

Settings..........................................................................................................................66

Chapter 8: Maintenance.....................................................................................................74

Cleaning and Inspecting the Diagnostic Tool.......................................................................74

Cleaning the Touch Screen ...........................................................................................74

Battery Pack Service............................................................................................................74

Battery Pack Safety Guidelines .....................................................................................75

Replacing the Battery Pack.................................. ... .... ... ... ... ....................................... ...76

Disposing of the Battery Pack....... .... ... ... ... .... ...................................... .... ... ... ... ... .... ... ...77

Index....................................................................................................................................78

2

Chapter 1 Using This Manual

1.1 Content

This manual contains basic operating instructions and is structured in a manner to help you
become familiar with your diagnostic tool features and perform basic operations.

The illustrations in this manual are intended as reference only and may not depict actual screen
results, information, functions or standard equipment. Contact your sales representative for
availability of other functions and optional equipment.

1.2 Conventions

The following conventions are used.

1.2.1 Terminology

The terms “Scanner” and “Scanner function” are used to describ e the Scanner Func tion(s) of the
diagnostic tool.

Examples:

• Select Scanner from the Home screen.

• From the Scanner main menu select Continue.

• The Scanner function provides many diagnostic test s.

The term “select” describes tapping/touching an ico n on the touch screen, or highlighting an icon
or menu choice and then selecting the confirmation menu choice such as Continue, Accept, OK,
Yes, or other similar choice.

Abbreviated example for the following procedure: “Select Brightness”

1. Navigate to and highlight the Brightness selection.

2. Select OK, or similar, button.

1.2.2 Symbols

Different types of arrows are used. The “greater th an” ar row (>) indicates an abbrevia ted set of
selection (navigation) instructions.

Abbreviated example for the following procedure: “Select Tools > Connect-to-PC”

1. Select Tools from the home screen.

2. Highlight Connect-to-PC on the Tools menu.

3. Select Connect-to-PC.
The solid arrows (e, c, d, b) are navigational instructio ns for the four directions of the directional

buttons.
Example: Press the down d arrow.

3

Using This Manual Conventions

NOTE:

IMPORTANT:

IMPORTANT:

1.2.3 Bold Text

Bold emphasis is used in procedures to highlight selectable items such as control buttons, icons
and menu options.

Example: Press the OK button

1.2.4 Notes and Important Messages

The following messages are used.

Notes

A NOTE provides helpful information such as additional explanations, tips, and comment s.
Example:

i For additional information refer to...

Important

IMPORTANT indicates a situation which, if not avoided, may result in damage to the test
equipment or vehicle.

Example:

Do not disconnect the data cable while the diagnostic tool is commun icating with the ECM.

1.2.5 Hyperlinks

Hyperlinks, or hot links, that take you to other related articles, procedures, and illustrations are
available in electronic documents. Blue colored text indica tes a se lect able hyp erlink.

Example:

Read all applicable Safety Information before using this diagnostic tool!

1.2.6 Procedures

An arrow icon in the left-margin area indicates a pr ocedure.
Example:

z To change screen views:

1. Select the Graph icon.

The dropdown menu displays.

2. Select an option from the menu.

The screen layout changes to the format selected.

4

Chapter 2 Introduction











This chapter introduces the basic features of the diagnostic tool, including the control buttons,
data connections, battery pack and power sources. Technical Specifications are provided at the
end of this chapter.

2.1 Control Buttons

There are four “push type” control buttons and one “t humb p ad rocker typ e” multi-dire ctional
button located on the right side of the diagnostic too l. All oth er diagno stic tool operation s are
controlled through the touch screen.

Item Button Description

1

2

N/X or Cancel - Push

type button

Y/

a or Accept - Push

type button

5

Figure 2-1 Front view

• To exit a menu or program.

• To close an open list and return to the previous

menu or screen.

• To answer “No” when a yes/no choice is given.

• To confirm a selection from a menu or program

• To select an item that was highlighted using the

direction arrows.

• To advance to the next screen in a series.

• To answer “Yes” when a yes or no choice is

given.

Introduction Data and Power Connections

   



Item Button Description

Buttons move the cursor or highlight in their
respective direction:

3

Directional - Thumb

pad rocker type buttons

• Up (b)

• Down (d)

• Left (e)

• Right (c)

Programmable function button that can provide a

4

S (Shortcut) - Push type

button

shortcut for performing a variety of routine tasks.
Refer to Configure Shortcut Button‚ on page 65 for
additional information.

5

Power (On/Off) - Push

type button

Turns the diagnostic tool on and off. Also, press and
hold for 5 seconds for emergency shutdown

2.2 Data and Power Connections

Connectors and jacks for data communication cables and the AC/DC Power Supply are located
on the top of the diagnostic tool.

Figure 2-2 Top view

Item Description

Battery Status Indicator LED

• Green - battery is fully charged

1

• Red - battery is charging

• Amber - indicates a battery issue

2 DC Power Supply Jack - AC/DC power supply connection
3 Mini USB Jack - USB cable connection used to transfer saved data files to a personal computer

Micro secure digital (uSD) Card - contains operating system programming. IMPORTANT The

4

uSD card must be installed for the diagnostic tool to operate. Do not remove the uSD card
while the diagnostic tool is powered on.

Data Cable Connector - Data cable connection used to connect the diagnostic tool to a vehicle

5

data link connector

6

Introduction Battery Pack and Stand







2.3 Battery Pack and St and

1— Battery Pack

2— Battery Cover

3— Built in-Stand (shown open) - The built-in stand extends from the back of the diagnostic

tool and clips into the diagnostic tool for storage.

Figure 2-3 Back view

7

Introduction Power Sources

IMPORTANT:

IMPORTANT:

2.4 Power Sources

Your diagnostic tool can receive power from any of the following sources:

• Internal Battery Pack

• AC/DC Power Supply

• Vehicle Power

2.4.1 Internal Battery Pack

The diagnostic tool can be powered from the intern al recharge able batte ry pa ck. A fully char ged
battery provides sufficient power for about 3.5 hours o f continuous ope ration.

The battery is recharged when an external po wer sou rce is connected. Battery charg ing occurs
when the diagnostic tool is connected to a vehicle data link conn ector (DLC) using the Data Cable
or when the AC/DC Power Supply is connected to a live AC power source.

The Battery Status Indicator LED (located next to the DC power supply jack) indicates battery
status (Figure 2-3).

• Green - indicates battery is fully charged

• Red - indicates battery is charging

• Amber - indicates a battery issue. This is usually caused by excessive battery temperature

(above 104°F/40°C), which disables charging. Allo w the diagn ostic tool to co ol down be

continuing operation.

2.4.2 AC/DC Power Supply

The diagnostic tool can be powered from a standard AC outlet usin g the AC/DC power supply. The
connector on the end of the output cable of the AC/DC power supply attaches to the DC power
supply input jack on top of the diagnostic tool. Use only the AC/DC power supply provided.

Never connect the AC/DC power supply to the DC power supply input on th e diagnostic tool when
the diagnostic tool is communicating with a vehicle.

2.4.3 Vehicle Power

All OBD-II/EOBD vehicles have vehicle battery power (B+) available on the DLC. The diagnostic
tool is powered through the Data Cable when connected to the vehicle DLC. A green LED
indicator on the DLC end of the data cable, illuminates when power is being supplied to the cable.
If the LED fails to illuminate, check that the data cable is properly connected and then check the
DLC power circuit. See Data Cable Connection‚ on page 17 for additio nal dat a cable in forma tion.

An optional power cable is required when testing non-OBD-II/EOBD models that do not ha ve
vehicle battery power (B+) available on the DLC. Contact your sales representative for availability .

Never connect the optional power cable to the DC power supply in put on the diagnostic tool when
the diagnostic tool is communicating with a vehicle.

8

Introduction T echnical Specifications

2.5 Technical Specifications

Item Description / Specification

Touch Screen

Display

Battery

DC Jack Operating
Voltage

Width
Height
Depth
Weight (including

battery):
Operating Temperature

Range (ambient)
Storage Temperature

(ambient)
Environmental

Conditions
Power Supply

Resistive Touch Panel

8.0 inch diagonal, Color LCD
800 x 480 resolution SWVGA
Rechargeable lithium-ion battery pack
Approximately 3.5 hour run time
Approximately 5 hour charge time

10 to 30VDC

11.1 in. (281 mm)

6.3 in. (160 mm)

1.6 in. (40.3 mm)

2.6 lb (1.18 kg)
At 0 to 90% relative humidity (non-condensing)

32 to 113°F (0 to 45°C)
At 0 to 70% relative humidity (non-condensing)

–4 to 140°F (–20 to 60°C)
This product is intended for indoor use only
This product is rated for Pollution Degree 2 (normal conditions)
Supply Rating; 15 VDC, 2A

9

Chapter 3 Basic Operation and

IMPORTANT:

Navigation

This chapter describes basic diagnostic tool operat ion, navigation, screen layout, icon fun ctions,
and screen messages. Before you operate the diagno stic tool, make sure the battery pack is fully
charged or the diagnostic tool is powered by the AC power su pply.

3.1 Turning On/Off and Emergency Shut down

The following sections describe how to turn the diagnostic tool on and of f an d how to perform an
emergency shutdown.

3.1.1 Turning On

The diagnostic tool will automatically turn on and open the Home screen (Figure 3-1) when power
is supplied through the Data Cable or by the AC/DC Power Supply. If the diagnostic tool does not
automatically turn on, press and release the Power button on the front of the diagnostic tool to turn
the diagnostic tool on.

3.1.2 Turning Off

All vehicle communication must be terminated BEFORE turning off the diagnostic tool. A warning
message displays if you attempt to turn the diagnostic tool off while communicating with the
vehicle. Forcing a shut down while communicating may lead to ECM problems on some vehicles.
Never disconnect the Data Cable when the diagno stic tool is communica ting with the veh icle
ECM.

z To turn off the diagnostic tool:

1. Press the N/X button or select the Back or Home icon to navigate to the Home screen.

The “stopping communication” message appears briefly before the Home screen displays.

2. Disconnect the diagnostic tool Data Cable from th e vehicle.

3. Press and release the Power button.

A confirmation screen displays.

4. Press the Y/a button or select OK from the menu to turn the diagnostic tool off. To continue

operating, press the N/X button or select Cancel from the menu.

10

Basic Operation and Navigation Basic Navigation

IMPORTANT:





3.1.3 Emergency Shutdown

Using the emergency shutdown procedure while communicating with the vehicle ECM may lead
to ECM problems on some vehicles.

During normal operation turn the diagnostic tool off using the Turning Off procedure above . The
emergency shutdown procedure shou ld only b e used If th e diagnostic tool d oes not re spond to
navigation or control buttons or exhibits erratic operation. To fo rce an emergency shutdown, press
and hold the Power button for five seconds until the diagnostic tool turns of f.

3.2 Basic Navigation

3.2.1 Home Screen Layout

The Home screen includes a title bar and main body. The Home screen contains icons, one for
each of the primary diagnostic tool functions.

1— Title Bar

2— Main Body

Figure 3-1 Home screen

11

Basic Operation and Navigation Basic Navigation

3.2.2 Title Bar

The title bar at the top of the screen provides basic information about curren t diagnostic to ol
operating conditions. T itle bar o ptions vary depending upon veh icle make a nd mod el, what
function is active, what test is being performed, or what menu is selected. The title bar cont ains
information only, there are no selectable items.

Elements of the Title bar let you know at a glance:

• What diagnostic tool function is currently active.

• The current time.

• Wi-Fi signal strength

• The source and status of the power being supplied to th e diagnostic tool.

An active function icon is always displayed along the left-hand edge of the T itle b ar. These icons
resemble their Home screen icon counterpart s in appearance and color . The name o f the function
displays to the right of the icon on some screens.

A real time clock displays to the left of the power supply icon. The clock is po wered by a dedicated
internal battery , so the correct time is maint ained even when the m ain battery pack is discharged.
Use the Tools function to set the clock and format how time is displayed. See Clock Settings‚ on
page 71 for additional information.

The Title bar displays o ther information that varie s depend ing upon wha t functio ns are being
performed. Other information may include:

• The identification (ID) of the test vehicle

• The name of the active menu or function

• The name of the test being performed

Table 3-1 Title Bar Icons

Icon Function Icon Function

Full Battery Charge Level - Indicates

power is being supplied by the internal
battery pack. Horizontal bars diminish
as the battery discharges.

Low Battery Charge Level - Indicates
the internal battery pack is low and
needs to be recharged immediately. A
warning message will also display on
the screen when the battery gets low.

External Power Connected -

Indicates power is being supplied
through the data cable connection to a
vehicle or by the AC/DC Power Supply.

Active Vehicle Communication -
Indicates the diagnostic tool is actively
communicating with a vehicle.

Wi-Fi Signal Strength - Indicates
signal strength of the wireless network
connection.
Three bars - indicate full strength signal
Zero to 1 bar - indicate weak or no
signal

12

Basic Operation and Navigation Basic Navigation

3.2.3 Home Screen Icons

Each available diagnostic tool function is represented by a icon on the home screen. The table
below provides descriptions of the icon functions.

Select an icon from the Home screen to launch a function. Y ou can also use the control buttons to
activate a function, a yellow border around the icon indicates it is highlighted, or in focus. Use the
Directional buttons (e, c, b, d) to highlight the desired function and then press the Y/a button
to select it. A “please wait” message may display briefly , then automatically clear once the function
is loaded and ready for use.

Table 3-2 Home screen icons

Function Name Function Icon Description

Used to communicate with the electronic control systems of

Scanner

OBD-II/EOBD

a vehicle. This function allows you to retrieve diagnostic
trouble codes (DTCs), view PID data and perform diagnostic
tests. See Scanner‚ on page 18 for details.

Allows you to access generic OBD-II/EOBD data and tests
without identifying the vehicle being tested. See OBD-II/

EOBD‚ on page 51 for details.

Previous
Vehicle & Data

Tools

Allows you to quickly reconfigure the diagnostic tool to a
recently tested vehicle and to access saved data files.See

Previous Vehicles and Data‚ on page 61 for details.

Allows you to adjust diagnostic tool settings to your personal
preferences and perform other special functions. See Tools‚
on page 64 for details.

13

Basic Operation and Navigation Basic Navigation

3.2.4 Common Toolbar Control Icons

Common control icon functions are described in the following table. S pecific function control icons
are described in their applicable chapters. Displayed control icons vary de pending on the active
function or test. Select a control icon on a screen to activate a control function. You can also use
the control buttons to activate a function, a yellow border around the icon indicates it is highlighted,
or in focus. Use the Directional buttons (e, c, b, d) to highlight the desired function and then
press the Y/a button to select it.

Icon Function Icon Function

Back - Returns to the previously

viewed screen. Icon is located on the
left-hand edge of the toolbar.

Home - Returns to the Home screen.
Icon is located next to the Back icon
on the left side of the toolbar.

Save - Writes data from buffer
memory to a file. The saved “movie”
file can be accessed for future
reference by selecting Previous

Vehicles and Data > View Saved
Data.

Record - Indicates the data being

displayed is paused and not being
updated. Selecting resumes data
collection.

Tools - Opens the tools menu.

The control icons below are used to navigate through
paused or saved “movie” files during playback.

Step Forward - allows forward
movement in singular steps. To
quickly step forward, select this icon
(yellow frame appears) then press and
hold the Y/
(Note: To quickly step forward during
Scanner data playback, press and
hold the icon down until a red frame
appears around the icon.)

Skip Forward - allows forward
movement in multiple steps. T o quickly
skip forward, select this icon (yellow
frame appears around icon) th en
press and hold the Y/

a button.

a button

Step Back - allows backward
movement in singular steps. To
quickly step backward, select this icon
(yellow frame appears) then press and
hold the Y/
(Note: To quickly step backward
during Scanner data playback, press
and hold the icon down until a red
frame appears around the icon.)

Skip Back - allows backward
movement in multiple steps. To quickly
skip backward, select this icon (yellow
frame appears around icon) then
press and hold the Y/

a button.

a button.

14

Basic Operation and Navigation Basic Navigation

3.2.5 Scroll Bar

A vertical scroll bar appears along the right-ha nd edge of the scre en wh en addi tional data
expands above or below what is currently on the screen (Figure3-2).











Figure 3-2 Scroll bar

1— Beginning - Moves to beginning of data displayed

2— Step up - Moves up one increment of the dat a displa yed

3— Slider (position indicator) - Select and drag the S lider to scroll through data. The slider

indicates the relative position of the current screen to the tota l available d at a.

4— Step down - Moves down one increment of the data displayed

5— End - Moves to end of data displayed

The Up (b) and Down (d) directional buttons can also be used to mo ve through the data o ne line
at a time. Press and hold a directional button to rapidly scroll through dat a.

15

Basic Operation and Navigation Screen Messages

3.3 Screen Messages

3.3.1 System Messages

There are four types of system messages that may be displayed:

Message Type Description

Loading and connecting messages display when the diagnostic tool is performing an

Loading and
Connecting

Confirmation

Warning

Error

internal operation, such as loading a database, establishing communications with the
vehicle, or initiating a test. The message automatically clears once the internal
operation is complete.

Confirmation messages inform you when you are about to perform an action that cannot
be reversed or when an action has been initiated that requires a confirmation to
continue.When a response is not required, the message displays briefly, then
disappears.

Warning messages inform you when completing the selected action may result in an
irreversible change or in the loss of data. A confirmation is required to continue

Error messages inform you when a system or procedural error has occurred, for
example if the data cable becomes disconnected during operation.

3.3.2 Communication Messages

When “no communication” messages are displayed, it indicates the diagnostic tool and the vehicle
electronic control module are not communicating.

The following conditions cause “no communication” messages to display:

• The diagnostic tool is unable to establish a communication link with the vehicle.

• The vehicle is not equipped with the system that was selected.

• There is a loose connection.

• There is a blown vehicle fuse.

• There is a wiring fault on the vehicle.

• There is a circuit fault in the data cable or a dapter.

• Incorrect vehicle identification was entered.

Refer to the Vehicle Com municati on Sof tware m anuals for m anufa cturer-specific p roblems.

16

Basic Operation and Navigation Data Cable Connection

3.4 Data Cable Connection

Connection of the data cable to the diagnostic tool a nd vehicle DLC is req uired fo r Scanner an d
OBD-II/EOBD testing.

Depending on the vehicle, the supplied DA-4 data cable may be used alo ne or may req uire
optional adapters.

• All OBD-II/EOBD compliant vehicles - Use the supplied DA-4 data cable. The 26-pin end of

the cable attaches to the data cable connector on the top of the diagnostic tool. The16-pin end

connects to the vehicle DLC. The cable connectors are secured with captive screws.

• All non-OBD-II/EOBD (OBD-I) compliant vehicles - Use the supplied DA-4 data cable with

the optional DA-5 adapter and a manufacturer specific adapter. The 26-pin end of the cable

attaches to the data cable connector on the top of the diagn ostic tool. The16-pin end connects

to the DA-5 adapter, the DA-5 ada pter connects to the manufacturer specific adapter and then

connects to the vehicle DLC. The cable connectors are secured with captive screws.
On-screen cable and adapter connection instructions are pr ovided while using the Scanner and

OBD-II/EOBD functions. The instructions may also include the location of the vehicle DLC
(Figure 3-3). If required, additional conne ction information can be found in the appropriate vehicle
communication software manual for the vehicle. Vehicle communication software manuals are
available online, see the website information at the front of this manu al

Figure 3-3 Vehicle connection data cable message

For data cable vehicle power connection information, see Vehicle Power‚ on page 8.

z To connect the data cable to the vehicle:

1. Follow the on-screen instructions for connecting to the vehicle (Figure 3-3).

2. Select Continue once the data cable is connected.

The diagnostic tool establishes communication then displays a list of available test s. If the

diagnostic tool is unable to establish a communications link, a “no co mmunications” message

displays.

3. Select from the available tests to open a submenu of test op tions.

17

Chapter 4 Scanner

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This chapter describes the basic operation of the Scanner function.
The Scanner icon is located on the Home screen.
The Scanner function allows your diagnostic tool to communica te with th e electr onic con trol

systems of a vehicle. This allows you to retrieve diagnostic trouble codes (DTCs), view PID data
and perform diagnostic tests.

4.1 Screen Layout and Toolbar Icons

The following screen layout and toolbar controls app ly to both the Scanner and the OBD-II/EOBD
functions.

4.1.1 Screen Layout

1— Title bar—shows active test, vehicle and diagnostic tool status

2— Toolbar—contains control icons

3— Main body—displays menus, PID and test data

Figure 4-1 Screen layout

The Title bar appe ars for all functions and displays information only, there are no selectable items.
Refer to Title Bar‚ on page 12 for details.

18

Scanner Scanner Demonstration Program

IMPORTANT:

4.1.2 Scanner Control Icons

The scanner toolbar contains control icons. Control icons may var y depending o n the active
function or test. A yellow frame surrounding an icon (highlighted), indicates it is selected. Other
control icons (not shown) are described in Common Toolbar Control Icon s‚ on page 14.

Icon Function Icon Function

Pause - Indicates PID data from the

vehicle is being displayed. Selecting
pauses data collecti o n.

Custom Data List - Opens a menu for
selecting which PIDs display in the list.

Clear - Erases all the PID data in the
buffer and begins a new recording.
Selecting opens a confirmation
message.

Trigger - Opens a menu that allows
you to set, arm, and clear threshold
values that automatically trigger PID
data to be saved from buffer memory
to a file.

Zoom - Incrementally increases and
decreases the scale of the data being
displayed.

Change View - Changes display
options between PID list or graph
displays.

Lock/Unlock - Locks or unlocks the
highlighted parameter. Locked PIDs
move to the top of the list and do not
scroll as you move through the data.

Sort - Determines the order in which
PIDs are listed on the screen.

4.2 Scanner Demonstration Program

The Scanner demonstration program contains actual ECM PID data that allows you to navigate
and become familiar with the many capabilities of the Scanner function without actually
connecting to a vehicle. The following sections in this chapter provide de t ailed infor mation on
navigating through the Scanner function and various menus. As you na vigate throu gh the
Demonstration program, refer to the applicable section for additio nal information.

z To start the demonstration program:

1. From the Home screen, select the Scanner icon.

The manufacturer menu displays.

2. Select the Demonstration icon.

Do not connect a vehicle to the diagnostic tool while using the Demonstration prog ram.

3. Follow the on-screen instructions and make the selection as needed until the confirmation

screen displays.

4. Select OK on the confirmation screen to load the demonstration dat abase .

A message displays “Demo mode: Do not connect to vehicle.”

5. Select Continue.

A systems menu, which shows all of the systems available for testing, displays.

6. Select a system from the menu, then select submenus as applicable to display the desired

demonstration information.

19

Scanner Scanner Operation

4.3 Scanner Operation

Launching Scanner opens a menu list of vehicle m anufactu rers and begins the pro cess by
identifying the vehicle being tested. After the vehicl e is identified, a vehicle system is selected and
then a specific test or function is selected to allow you to retrieve diagnostic trouble codes (DTCs),
view and save PID data, or perform diagnostic tests.

z Basic Scanner Testing Procedure

1. Launch Scanner—Select the Scanner icon on the Home screen.

2. Identify the vehicle—Identify the test vehicle by selecting from the menu option s.

3. Connect the data cable to the vehicle—Follo w the on-scree n connection instr uctions to

connect the diagnostic tool to the test vehicle.

4. Select the system—Select the system to be tested from the systems menu.

5. Select the test from the main menu—Select the desired test.

4.3.1 Vehicle Identification

The diagnostic tool displays PID data provided by the vehicle ECM. The vehicle must be correctly
identified for the diagnostic tool to communicate and displa y PID dat a correctly. The vehicle
identification sequence is menu driven, follow the screen prompts to enter the information. Exact
procedures may vary by the make, model, and year of the vehicle.

z To identify a vehicle for testing:

1. Select the Scanner icon on the Home screen.

A list of manufacturers displays (Figure 4-2).

Figure 4-2 Manufacturer list

The list includes Demonstration, which opens the Demonstration program (see Scanner

Demonstration Program‚ on page 19).

20

Scanner Scanner Operation

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2. Select the vehicle manufacturer from the list.

A model year menu displays.

3. Select the vehicle year from the menu.

A list of vehicle types or models displays. Several se lections may be required to complete the

vehicle identification, follow the screen prompts to enter the required information.

A confirmation screen displays once all the required information has bee n entere d

(Figure 4-3).

4.3.2 Connecting the Data Cable

Figure 4-3 Vehicle confirmation screen

4. From the Confirm V ehi cle scr een select:

a. OK to continue.

b. Cancel to return to the previous screen.

Connection of the data cable to the diagnostic tool a nd vehicle DLC is req uired fo r Scanner
testing, see Data Cable Connection‚ on page 17.

21

Scanner Scanner Operation

NOTE:

4.3.3 System and Test Selection

After a vehicle is selected, a menu of available systems is displayed. Select a system to continue.

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Figure 4-4 Available systems list

i Only the systems available for testing on the identified vehicle are included in the list.

After a system is selected and the diagnostic tool est ablishes communica tion with the veh icle, a
menu, of available tests is displayed.

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Figure 4-5 Main menu

Main menu options vary slightly by the year , make, and model of the test vehicle. The m ain menu
may include:

22

Scanner Scanner Operation

• Codes Menu—displays diagnostic trouble code (DTC) records from the vehicle electronic

control module. Selecting may open a submenu of viewing options.

• Clear Codes—erases DTC records and other data from the ECM. This selection is found on

a Codes submenu for some models.

• Data Display— displays PID data from the vehicle el ectronic control mo dule. Selecting may

open a submenu of viewing options.

• Functional Tests—provides specific subsystem tests. The test s var y depend ing on the

manufacturer and model.

• Actuator T ests—similar to functional tests, checks the operation of certain actuators, such as

solenoid valves and relays.

• Memory Resets—allows you to reprogram adaptive values fo r cert ain components after

making repairs. Selecting opens a subme nu. These options are found on the Functio nal Tests

Menu for some models.

• System Tests—provides specific subsystem testing. Performing these tests is similar to

functional tests.

• Generic Functions—lets you access certain availa ble Gen eric OBD II functions from a

proprietary menu (1996 and ne wer veh icles only).

• Troubleshooter—provides step-by-step procedures, integrating PIDs and retrieving trouble

codes when appropriate, for specific symptoms of the identified vehicle.

Codes Menu

This selection may appear as Codes, Codes Menu, Codes Only , Code s (No Data), Service Codes
or something similar on the menu. Selecting opens a list of viewing options that includes:

• Display Codes

• Clear Codes‚ on page 26

• Freeze Frame/Failure Records‚ on page 26

• DTC Status‚ on p a ge 27

23

Scanner Scanner Operation

Display Codes

This function opens either a list of diagnostic trouble codes (DTCs) stored in the selected vehicle
electronic control module (ECM), or a subme nu of DTC viewing options. The code list includes the
DTC and a brief description (Figure 4-6).

If SureTrack
troubleshooting information from SureTrack (e.g. Common Replaced Parts data (Figure 4-6),
Real Fix and Related Fixes) will also be available. For additional information about using
SureTrack, see SureTrack‚ on page 38.

®

(optional) is active and data is available for a selected DTC, additional

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Figure 4-6 DTC results

1— Fix It! Icon — opens SureTrack Dashboard

2— Save Icon — saves the displayed DTCs to an (.XML) file

3— SureT rack Status Bar — displays active SureTrack status or result

4— Common Replaced Parts Graph Icon — toggles graph display on/off

5— DTC Results List — displays current DTCs

Submenu options may include:

• Trouble Code Info rmation—opens a list of codes in ECM memory

• History Codes—opens a list of codes whose symptoms are not curren tly present. Histo ry

codes indicate an intermittently occurring problem.

• Failed This Ignition—opens a list of codes that set during the current ignition cycle.

• MIL SVS or Message Requested—displays ECM requests to turn on the malfunction

indicator lamp (MIL) or service vehicle soon (SVS) lamp, or display a driver information alert.

• Last Test Failed—displays a complete list of failed tests.

• T est Failed Since Code Cleared—displays a list of test s that failed since the last time codes

were cleared from ECM memory.

24

Scanner Scanner Operation

NOTE:

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Saving and Reviewing Codes

Selecting the Save icon (Figure 4-6) saves the displayed DTC results list as an (.XML) file. The
(.XML) file can be reviewed later, by selecting Previous Vehicles and Data > View Saved Data
and then selecting the (.XML) file from your saved file list (Figure 4-7). When opened, the (.XML)
file displays basic vehicle information and a list of DTCs with a brief description of each.

Figure 4-7 Typical - DTC (.XML) files in the View Saved Data list

If SureTrack is active and dat a is available, additional troubleshooting information fr om SureTr ack
(e.g. Common Replaced Parts data (Figure 4-6), Real Fix and Related Fixes) will also be
displayed. For additional information about ac cessing Sur eTrack and using it’s features, see

SureTrack‚ on page 38.

Saved (.XML) files can also be transfered to a personal compute r (PC) using ShopStream
Connect (Figure 4-8). Once the Diagnostic Tool is connected to the PC, (.XML) files can be
printed, transferred, and copied. ShopStream Connect is a companion program that is available
online, at no charge. See the ShopStream Connect website information at the front of this manual
to visit the website and download the application.

i (.XML) files transferred with ShopStream Connect are text files containing vehicle information,

and the DTC list. The files can be viewed and printed from ShopStream Connect (Figure 4-8).

25

Scanner Scanner Operation

NOTE:

IMPORTANT:

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i Clear Codes is also available from OBD-II Health Check (see OBD Health Check‚ on page 52).

z To clear codes:

Clear Codes

The diagnostic tool clears codes from the vehicle electronic control module memory on most
vehicles. If this function is not available on the test vehicle, Clear Codes does not appear as a
menu option.

1. Select Clear Codes from the Codes Menu.

A confirmation message displays.

2. Make sure any conditions shown on the confirmation me ssage are m et, then select Yes.

A “codes cleared” message displays once the operation is co mplete .

3. Select Continue to return to the Codes Menu.

Clearing codes erases all temporary ECM information, including Freeze Frame/Failure Records.
Make sure no vital diagnostic information will be lost before clearing codes.

Freeze Frame/Failure Records

This selection displays the DTC that was set, along with corresponding data, when the ECM
commanded the malfunction indicator lamp (MIL) to turn on.

26

Scanner Scanner Operation

DTC Status

This selection allows you to view the records of a particular DTC.

z To check DTC status

1. Select DTC Status from the Codes Menu .

The DTC St atus entry fie ld displays (Figure 4-9).

2. Use the touch keypad on the screen to enter the characters of the DTC.

3. Select the Check Mark icon on the toolbar once all the code characters are entered.

The DTC status report displays (Figure 4-9).

4. Select Back to return to the DTC status entry screen.

5. Select Back again to return to the Codes menu.

Figure 4-9 DTC Status entry field

27

Scanner Scanner Operation

NOTE:

Data Display

Select Data to view PID data from the vehicle ECM. In data display mode the screen has a toolbar
and a main body (Figure 4-10).

Figure 4-10 Data display screen

The toolbar control icons are described in Scanner Control Icons‚ on page 19 and Common

Toolbar Control Icons‚ on page 14.

During data display the main body of the screen is divided into two columns; the left-hand column
has a description of the parameter and the right-hand column shows the parameter value or state.
Parameters are listed in the order in which they are transmitted by the ECM, so expect variations
between years, makes, and models.

Up to three parameters can be locked, or fixed, at the top of the list. Locked parameters do not
change as you scroll through the parameter list. The Lock/Unlock icon on the toolbar selects
which parameters are fixed (see Locking Parameters‚ on page 30).

Displayed data may also be paused or saved for det ailed review and future reference, see Saving

Files‚ on page 33 and Pausing and Reviewing Data Files‚ on page34.

Customizing the Data List

The Custom Data List icon on the toolbar is used to determine which specific parameters display .
Minimizing the number of parameters on the data list allows you to focus on any suspicious or
symptom-specific data parameters. You can add or remove most p arameters from the list. Certain
vital parameters may not be removed . These appear in gray at the top of the list along with a lock
icon, and they cannot be selected.

i Limiting the number of parameters that display to those that apply to a particular situation results

in a faster data refresh rate, and reduces the amo unt of memory used for save d files.

28

Scanner Scanner Operation

z To create a custom data list:

1. Select the Custom Data List icon on the toolbar to select it.

The data selection screen displays and two new icons ap pear on the toolbar. Check marks to

the left of the parameter description indicate which parameters are selected for display. A

second smaller check box indicates a parameter that is locked.

The toolbar icons provide options for selecting and deselecting p ara meters to includ e or

remove from the custom data list:

Icon Description

Select/Deselect, use to mark individual

parameters to hide or display. Any locked
parameters cannot be deselected.

Select All/Deselect All, use to hide or
display all of the parameters in the list. Any
locked parameters cannot be hidden.

2. Create a custom data list by selecting the pa rameters to include. A parameter that displays

has a check mark alongside the name, a parameter that does no t display do es not. Select

which parameters to display:

a. Selecting the Select All/Deselect All icon immediately changes all of the parameters to

the same condition, a second push changes them all back.

b. Selecting the Select/Deselect icon activates it. Now you can add or remove parameters

by selecting individual entries in the list.

Note the following:

– Items at the top of the list that cannot be highlighted ar e locke d and cannot b e turned off.
– Use the Select All icon to display the complete list.
– Use the Deselect All icon to remove all of the highlights.

3. Select Back to display the updated data list.

Changing Screen Views

Selecting the View icon opens a drop-down menu of options:

• PID List

• 1 Graph

• 2 Graph

• 4 Graph

The PID (parameter identification) List view is a 2-column display with the name of the parameters
in the left column and their current values in the r ight column (Figure 4-10).

29

Scanner Scanner Operation

NOTE:

The 1, 2, and 4 Graph views divide the screen horizont ally to simult aneously d isplay dat a graphs
for the indicated number of parameters (Figure 4-11). Use the scroll bar or the up (b) and down

(d) icons to view other parameters in the list.

Figure 4-11 Four graph view

i Any previously set conditions, such as held data or locked lines of data, remain in effect when the

screen view is changed.

Locking Parameters

Use the Lock/Unlock icon to hold selected lines of the data in place and pr event th em from
scrolling, or to release previously locked lines of data. Up to three lines of data m ay be held at a
time. This feature allows you to position related pa rameters together, making it easier to monitor
their values and spot inconsistencies.

Locked parameters display as the top frames on the main body of th e display scr een, as well as
at their usual position within the data list (Figure 4-12). A lock icon appears to the left of the
parameter name to indicate it is locked.

z To lock parameters:

1. Highlight the parameter to be locked.

2. Select the Lock/Unlock icon on the toolbar to lock it.

A copy of the locked parameter is now shown at the top of the data list, and a lock icon

appears alongside the parameter na me.

3. Highlight and select additional parameters to lock.

Up to three parameters can be locked at a time. Once locked, a parameter remains locked

until it is manually unlocked or communication with the vehicle stopped.

30

Scanner Scanner Operation

NOTE:

Figure 4-12 Locked parameters

i If three parameters are locked, one of them must first be unlocked before another parameter can

be locked.

z To unlock parameters:

1. Scroll through the data list and highlight the p aramete r to be unlocked , or released.

2. Select the Lock/Unlock icon on the toolbar.

The released parameter and the lock icon d isappear from the list at the top of the dat a list.

3. Repeat Step 1 and Step 2 to release other parameters if needed .

Setting Trigger Levels

The trigger icon allows you to configure the diagnostic tool to automatically save PID data from
buffer memory to a file when a parameter value crosses a threshold. When triggering is armed, a
"Trigger event" pauses d at a collection and save s dat a to a file.

Selecting the Trigger icon opens a menu that includes:

• Set Trigger—est ablishes up per and lower signal values to initiate a n event captur e for the

highlighted parameter.

• Arm Trigger—activates the dia gnostic tool to captur e an even t when the sig nal crosse s a

threshold value.

Trigger lines change colors to indicate the trigger is armed.

• Clear All Triggers—deletes all previously set trigger leve ls.

If triggers are set the menu options are:

• Clear Trigger—deletes set trig ger levels for th e highlig hted p arameter.

• Disarm T rigger—de-activates event capture cap ability.

• Clear All Triggers—deletes all previously set trigger leve ls.

31

Scanner Scanner Operation

NOTE:

z To set trigger levels :

1. Highlight the parameter to be used for triggering the recor ding.

2. Select the Trigger icon.

3. Select Set Trigger from the dr op-down menu.

A graph of the highlighted parameter with a trigger toolbar above it fills the main body of the

screen (Figure 4-13).

Figure 4-13 Trigger set screen

The trigger level line displays as a solid line running horizont ally across the da t a graph. An

upper and lower trigger level must be set, the upper level is set fir st.

4. Select the plus (+) and minus (–) icons on the toolbar, or use the up b and down d arrow

buttons to position the upper trigger level to wher e you want it on the graph .

5. Select a on the toolbar , or pr ess the Y/a button, to set the upper threshold.

A lower trigger level line now appears at the mid-point of the grap h.

6. Select the plus (+) and minus (–) icons on the toolbar, or use the up b and down d arrow

buttons to position the lower trigger level line to where you wa nt it on the graph.

7. Select a on the toolbar , or pr ess the Y/a button, to set the lower threshold .
The display returns to the PID data view and the trigg er poi nt s appear as h orizont al lin es across

the designated parameter graph. Repeat th is procedure to establish trigger points for other
parameters if desired. Once armed, any data points that register outside of your set conditions
pause data collection and save dat a to a file.

i Only three parameters can have trigger levels set at one time, but only one of the conditions needs

to be satisfied for triggering to occur.

z To arm triggers:

1. Select the Trigger icon on the toolbar.

2. Select Arm Triggers from th e drop -down me nu.

The trigger lines on the data graphs change colo r to indicate a n armed con dition.

32

Scanner Scanner Operation

NOTE:

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Triggers for all of the gr aphs are armed simultaneously . Once triggeri ng is armed, it remains in that
state until you switch it off. If trigger se ttings are modified or are added for other parame ters, they
are armed as soon as you exit the setting screen.

Saving and Reviewing Scanner / OBD-II/EOBD Data Files

The following procedures are used when saving and reviewing data files for Scanner and
OBD-II/EOBD.

Saving Files

During normal operation, data from th e vehicle ’ s ECM is con tinuously b eing store d in buffer
memory as it is displayed onscreen. Buffer mem ory is limited to a pred etermine d “tot al” size and
is displayed on the counter (located below the toolbar on the right side of the screen)
(Figure 4-15).

Selecting Save writes the stored buffer memory to a file. Saving data is useful when trying to
isolate an intermittent problem or to ve rify a repair during a road test. The saved file can be played
back (similar to a movie clip) by selecting Previous Vehicles and Data > V iew Saved Dat a. See

View Saved Data‚ on page 62 for additional information.

i The Save icon performs the same function as “Save Movie” function choice for the programmable

Shortcut button, see Configure Shortcut Button‚ on page 65 for details.

The saved data file can also be downloaded to a personal computer (PC) using the Mini USB jack.
Once connected to the PC, the data files can be printed, transferred, and copie d using
ShopStream Conne ct. ShopStream Connect is an application that creates an interface between
the diagnostic tool and a PC. The ShopStream Connect application is available free online, see
the ShopStream Connect website information at the front of this manual for additional information.

The toolbar control icons are described in Scanner Control Icons‚ on page 19 and Common

Toolbar Control Icons‚ on page 14.

z To save data:

• Select Save.

A save dialog box displays while data is being sa ved. The dat a is sa ved when the message

box disappears.

Figure 4-14 Save dialog box

33

Scanner Scanner Operation

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Saving Screens

The Shortcut button can be prog rammed to sa ve a sn aps hot of a visible scr een as a bitm ap file,
see Configure Shortcut Button‚ on page 65 for details The saved file can be viewed by selecting
Previous Vehicles and Data > View Saved Dat a., see View Saved Data‚ on page 62 for
additional information.

Pausing and Reviewing Data Files

During normal operation, data from th e vehicle ’ s ECM is con tinuously b eing store d in buffer
memory as it is displayed onscreen. The Pause feature, allows you to tempora rily p ause dat a
collection to review it in detail.

z To pause and review data

Toolbar control icons are described in Scanner Control Icons‚ on page 19 and Common Toolbar

Control Icons‚ on page 14.

1. While viewing data, select the Pause icon.

On the toolbar, the playback con trol icons a re displa yed. A co unte r disp lays alon g the righ t-

hand edge of the screen between the toolbar and the main body. A bar graph to the left of the

counter shows how much data is in the memory buffer. A slider on the bar graph indicates the

position of the current screen in relation to the en tire content s of the dat a bu f fer.

Use the slider to quickly scroll through the data. Use the control ico ns to accurately position

the cursor. T he cursor (vertical line), indicates your position wh en in the graph mode, appears

once you begin navigating (Figure 4-15).

1— Skip Back
2— Skip Forward
3— Step Back
4— Step Forward
5— Record

34

Figure 4-15

6— Bar Graph
7— Slider
8— Counter (current position / total)
9— Cursor

Scanner Scanner Operation

NOTE:

2. Scroll up or down to review the list of data.

3. Select the desired control icon to move forward or back increment ally in the selected direction.

z To resume:

• Select the Record icon.

The display changes back to display dat a and the Pause icon is shown on the toolbar. A

vertical rule runs through the data graph to indicate dat a was p a used at that po int.

i The Shortcut icon can be set to perform the Pause/Play function. See Configure Shortcut Button‚

on page 65 for additional information.

Functional T ests

The Functional Tests selection is used to access vehicle-specific subsystem tests. Available
tests vary by manufacturer, year, and model. Only the tests available for th e identified veh icle
display in the menu.

There are several types of functional tests:

• Information Test s—these ar e read -only tests, like selecting “VIN” from a Functional Tests

menu to display the VIN of the identified vehicle.

• T oggle T ests—these test s switch a component, such as a solenoid, relay , or switch, between

two operating states.

• Variable Control Tests—these test s comman d a cert ain value for a system or comp onent,

such as varying spark timing in 1° increment s or EGR valve d uty cycle in 10% increme nt s.

• Reset Test s—these tests reset the adap tive, or learned, values that are stored in th e vehicle

electronic control module memory.

• Scripted Tests—these tests are software r outines th at place the vehicle into special

operating modes for performing certain repairs, such as bleeding brakes with ABS.
Selecting Functional T est s opens a menu of test options that varies by make and model. Selecting

a menu option either activates the test or opens a submenu of additional choices. Follow all
screen instructions while performing tests. How and what information is presented on the screen
varies according to the type of test being performed and th e vehicle being serv iced.

35

Scanner Scanner Operation

Toggle and variable control tests often display functional test controls on the toolbar at the top of
the screen with PID data in the main body (Figure 4-16).

Figure 4-16 Functional test screen

A Test icon on the toolbar activates the test, and a Return, or similarly named, icon cancels the
test. For variable control tests, the variable value displays between the main body and the toolb ar .
Plus and Minus icons on the toolbar increase and de crease the var iab le value.

A Data List icon, shown to the left, is availabl e on th e toolbar for some test s. T his feature a llows
you to change which data list displays in the main body without exiting the functional test. The icon
is only available when the test is inactive.

Generic Functions

Generic Functions are use to perform generic OBD-II/EOBD tests, for additional information see

OBD Direct‚ on page 54.

Troubleshooter

Fast-Track® T roubleshooter is a dat abase of experience-based repair strategies and information ,
that has been compiled and validated by top-notch technicians. Troubleshooter simplifies the
diagnosis process, as it contains information on virtually all co mmon diagno stic trouble code
(DTC) problems and driveability symptoms.

36

Scanner Scanner Operation

NOTE:

Troubleshooter informatio n is organized into a series of diagnostic tips that are designed to quickly
lead you to the root cause of a p articular problem. The tips are vehicle-specific, which means only
tips that relate to the identified vehicle are presented . Selecting ope ns a menu that may includ e:

• Code Tips—provides det ailed information on setting conditions, testing, and interp reting test

results for specific codes.

• Symptom Tips—provides diagnostic tests and procedures based on vehicle operation.

• Time Savers—provides supplementa l information , such as firing order an d #1 cylin der

location, that may be needed to make a diagnosis.

• Common Problems—provides advice and remedies for certain “pattern failures” that have

been experienced on vehicles of the same model.

• T ests and Procedures—explains how to perform certain tests on the specifi c te st ve hic le.

Some tips provide specifications and installation information as well.

• Fast-T rack Data Scan—contains information a nd guidelines on how to validate data readings

for certain sensors and actuators, PID data valu es are provide d.

• Fast-T rack Fixe s—provides actual repair information for related repairs.

i Troubleshooter appears in a Scanner menu only if tips are available for the system se lected on the

identified vehicle.

Certain PID data parameter values display directly within the tip when performing T r oubleshooter
tests and procedures. A tip may also contain a hyperlink to a Troubleshooter Reference, another
test or procedure, or a supplemental o peration, such as Cl ear Code s. Hyperlinks are shown in
blue, and selecting them opens the link. T r oublesh ooter Refer ences open in a sep a rate win dow.
(Figure 4-17).

Figure 4-17 Troubleshooter tip

37

Scanner Exiting Scanner

NOTE:

NOTE:

4.4 Exiting Scanner

Scanner function remains open as long as there is an active communication link with the vehicle.
You must interrupt this communication link in order to exit from tests and power down the
diagnostic tool. A warning message displays if you attempt to shut d own while the diagnostic tool
is communicating with the vehicle.

i Damage to the vehicle electronic control module (ECM) may occur if communication is disrupted.

Make sure the data cable is properly co nnected at all times d uring testing . Exit all tests befor e
disconnecting the data cable or poweri ng down the diagnostic to ol.

z To exit the Scanner function:

1. From any active data screen, select the Back icon on the toolbar.

A “stopping communications” message briefly displays followed by the Dat a menu.

2. From the Data Menu, select Back on the toolbar .

Again, a “stopping communications” message briefly displays fo llowed by th e Main me nu.
Now, the dia gnostic tool is no longer communicatin g with the vehicle and it is safe to return to the

Home screen and power down the diagnostic tool.

4.5 SureT rack

SureTrack is a comprehensive so urce of expert knowle dge for p rofessional technicians,
combining diagnostic experience and detailed parts replacement records. SureT rack will help you
improve diagnostic accuracy and reduce repair time.

SureTrack features:

• A Common Replaced Parts graph displaying th e p ar t s that ar e most fre quently repl aced to

successfully complete repairs based on actual vehicle repairs.

• Tips and fixes obt a ined from comp leted rep airs, valid ated by SureTrack expert technicians.

• Up-to-the-minute intelligence based on vehicles currently being serviced nationwide.

i T o acce ss SureTrack, you must have the current software update inst alled o n your scan tool, the

Wi-Fi radio turned on and connected to a wireless network. For Wi-Fi setu p and con nection see,

Wi-Fi Setup and Testing‚ on page 44

4.5.1 SureTrack Operation

Before you begin using SureTrack, familiarize yourself with the SureT rack control icons shown
below.

Common

Fix It! Icon Related Tips Icon Real Fixes Icon Menu Exit Icon

Replaced Parts

Graph Icon

Opens the
SureTrack
dashboard

Displays Related

Tips for the selected

DTC

Displays Related

and Real Fixes for

the selected DTC

38

Exits the
SureTrack
dashboard

Toggles Common

Replaced Parts

Graph display on/off

Scanner SureTrack

NOTE:

SureTrack repa ir information ma y be accessed while reviewing DTC using the Scanner function.
As an example, navigate to Engine > Codes Menu > Display Codes > Engine Trouble Code
Information to view current DTCs and related repair information.

If SureTrack information is available for a selected DTC, the SureTrack status bar will display
“SureTrack - Results for XXX” (XXX = the selected DTC).

To view SureTrack information for a specific DTC, select the desired DTC from the list to highlight
it, then select the Fix It! icon (Figure 4-18). Selecting Fix It! opens the SureTrack dashboard. See

SureTrack Dashboard on page 40 for additional information.

i The Common Replaced Parts graph can be viewed directly from the DTC resu lt s scre en by

selecting the Common Replaced Parts Graph icon, located to the lef t of Common Replaced Part s
Graph title bar (Figure 4-18).





'PSE'PDVT-%PID1







Figure 4-18 SureTrack DTC results

1— Fix It! Icon — opens SureTrack Dashboard
2— Save Icon — saves the DTCs list (see, Saving and Reviewing Codes on page 25)
3— SureT rack Status Bar — displays the active SureTrack status or result
4— Common Replaced Parts Graph Icon — toggles graph display open/close
5— DTC Results List — displays current DTCs

39

Scanner SureTrack

SureTrack Dashboard

Selecting the Fix It! icon from the DTC results screen opens the SureT rack dashboard. The initial
Dashboard screen displays both the Common Replaced Part s Graph and ei ther a T ip or Real Fix
for the current DTC (depending on availability). The Related Tips and Real Fixes icons are also
available from this screen (Figure 4-19).

'PSE'PDVT-%PID1







1— Fix It! Icon
2— Related Tips Icon
3— Real Fixes Icon
4— Dashboard Exit Icon



 



5— Common Replaced Part Graph Icon

— toggles graph display open/close

6— Common Replaced Part Graph
7— Real Fix

Figure 4-19 SureTrack dashboard

Common Replaced Parts Graph

The Common Replaced Parts graph is displayed by selecting the Fix It! icon or can be viewed
directly from the DTC results screen by selecting the Common Replaced Parts Graph icon,
located to the left of Commo n Replaced Parts Graph ti tle bar . The Common Replaced Part s graph
shows the percentage of verified fixes (using th e p art s listed ) derived from the tot a l number of
repairs by mileage. The graph may display one or more replacement pa rts based on the captured
information. The example below shows a common repl aced part for DTC P0106. In this example,
the Airflow Sensor is the most common replaced p art based on 86 re pairs invo lving vehicles with
up to 200k miles. From the graph it can be determined th at the majority of the repair s were made
to vehicles with 125k or more miles, with 30% at 125k miles a nd approximately 28% at 175k miles
(Figure 4-20).

Figure 4-20 Common Replaced Parts graph

40

Scanner SureTrack

'PSE'PDVT-%PID1

'PSE'PDVT-%PID1

Real Fixes and Related Fixes

– Real Fixes - Verified successful repair information and/or procedures for the selected

DTC

– Related Real Fixes - Additional Real Fixes that may be related to the selected DTC.

Fixes have been researched and obtained from professiona l automot ive OEM and specialty
technicians from a vast range of repair shops. Fi xes may not be available for every vehicle and or
DTC.

Fixes (if available) can be displayed in two ways:

• Selecting the Fix It! icon (Figure 4-19) from the DTC results screen opens the SureTrack

dashboard which may include Real Fixes for the selected DTC. If Real Fixes are n ot available
for the DTC, Tips may be displayed .

• Selecting the Real Fixes icon (Figure 4-19) displays Related and Real Fixes (if available).

Selecting an item from the list opens additional details about the Fix in a Complaint, Cause,
Correction format (Figure 4-21and Figure 4-22).

Figure 4-21 Real Fix example

Figure 4-22 Related and Real Fixes examples

41

Scanner SureTrack

'PSE'PDVT-%PID1

'PSE'PDVT-%PID1

Tips and Related Tips

–

Tips - Experience-based diagnostic and repair tips and information for the selected DTC

– Related Tips - Additional Tips that may be related to the selected DTC

Tips have been r esearched a nd obt ain ed from p rofes sional a utomotive OEM a nd specialty
technicians from a vast range of repair shops. Tips may not be available for every vehicle and or
DTC.

Tips (if a vailable) can be displayed in two ways:

• Selecting the Fix It! icon from the DTC results screen opens the SureT rack dashboard which

may include Tip(s) for the selected DTC. If Tip s are not available for the DTC, Real Fixes may
be displayed.

• Selecting the Related Tips icon will display a list of Related T ips. Selecting an item from the

list, opens additional details about the Related Tip (Figure 4-23).

Tip information may include DTC descriptions, symptom s, setting conditions, rep air actions and
procedures, clearing conditions, diagnostic aids and other r eference s.

Figure 4-23 Tips and Related Tips examples

42

Scanner SureTrack

SureTrack S tatus Messages

Depending on your software version and connection status one of the following messages may
appear in the SureTrack status bar:

• SureTrack Content May Be Available! - indicates SureTrack content may be availabl e,

however you are not currently connected to the SureTrack database. This message may be
caused by a Wi-Fi connection issue or if you do not have the current scan tool software
upgrade installed. See SureT r ack Troubleshooting‚ on page 48 for SureTrack
Troubleshooting information.

• No connection to SureT r ack. Plea se try again la ter. - indicates you are not currently

connected to the SureTrack d ata base, except wh en displayed in the OBD/EOBD function as
SureTrack is not accessible in OBD/EOBD mode. If this message is displayed in the Scanner
function, it may be caused by a Wi-Fi connection issue, or if you do not have the curre nt
software upgrade installed. See SureTrack Troubleshooting‚ on page 48 for SureTrack
Troubleshooting information.

• Verifi ed parts replacement data not available. Tap the wrench icon for more results -

indicates SureTrack part s replacemen t information is not available at this time, however
related tips or other service information may be available (select the Fix It! icon).

• Loading content from SureTrack - indicates SureTrack information is being updated from

the SureTrack database.

• A new diagnostic software upgrade is ava ilable. See yo ur sales re presen tative for

details - indicates your access to SureTrack will be expiring soon and you should contact your
sales representative to purchase the current software upgrade.

• Y o ur SureTrack access has expired. See your Snap-on re presen tative to renew. -

indicates your access to SureTrack h as expired and you sho uld contact your sales
representative to purchase the current software upgr ade.

43

Scanner SureTrack

NOTE:



4.5.2 Wi-Fi Setup and Testing

Before you begin using SureT rack, you must turn the Wi-Fi radio on and sele ct a wireless network
connection. Familiarize yourself with the following configuration settings and the SureTrack
control icons and indicators shown below .

The following control icons and indicators are used during configuration, testing a nd operation.

Wi-Fi Power Icon (toggle type) Wi-Fi Test Icon Wi-Fi Signal Strength Indicator

Select to turn Wi-Fi ONSelect to turn Wi-Fi

OFF

Displayed on Wi-Fi configuration screen only

Select to open the

Wi-Fi Test screen

Zero bars indicates

Wi-Fi weak or no

Displayed on the title bar next to the

Wi-Fi Configuration

z Turning Wi-Fi On

1. From the Home screen, navigate to Tools > Settings > Configure Wi-Fi.
A screen message displays “Wi-Fi is Off”

2. Select the Wi-Fi Power icon to turn the Wi-Fi radio on (Figure 4-24).

Figure 4-24 Wi-Fi Power icon

indicates Wi-Fi full

signal

battery level indicator

strength signal

Three bars

1— Wi-Fi Power Icon (Wi-Fi Off shown)
The screen will change to display available supported network connections.

i The Wi-Fi power icon will change from a green check mark icon to red “X” mark icon indicating

Wi-Fi radio is currently set to on.

44

Scanner SureTrack

NOTE:





z Connecting to a Wi-Fi Network

1. Select your desired network connection. Use the scroll feature to show all active connections
(Figure 4-25).

Figure 4-25 Wi-Fi Configuration screen

1— Available Network Connections
2— Wi-Fi Power Icon (Wi-Fi on shown)

i A password is required when choosing a secured (protected) network. Enter the p assword using

the on-screen keyboard and then select the green check mark on the keybo ard to contin ue.

2. Select Connect to connect to your desired network or Cancel to cancel the request.

3. From the Connect confirmation screen select OK to continue us ing this connection or Forget
to disconnect this connection.

The screen will change to display your network connection highlighted with a connection
status message “Connected” and a signal strength indicator showing the curr ent Wi-Fi signal
strength. If the status message “Not Connected” is displayed, retry th e configuration process
or see SureTrack Troubleshooting on page 48 for additional information.

45

Scanner SureTrack





4.5.3 Testing

If you are experiencing network connection issues, an automated te sting featur e is available to
quickly test your network connection.

z Testing Connections

1. Before you start the automated testing procedure, turn off the scan tool and then turn it on.
This clears previous testing messages from memory.

2. Connect to your desired network, see Connecting to a Wi-Fi Network on p age45.

3. From the Wi-Fi configuration screen, select the Wi-Fi Test icon to open the network
connection test screen (Figure 4-26).

Figure 4-26 Wi-Fi Test icon

The network connection test is an automated test that begins when the screen is disp layed.
Network connection systems are tested in sequence and display a sta tus indicato r
(Red = test failed or Green = test completed satisfactorily) when finished (Figure 4-27).

Connectivity of the following systems are checked:

• Hardware

• Router

• Internet

• HTTP

• SureTrack

Figure 4-27 Connection Tests

1— Connection Tests
2— View Summary Icon

46

Scanner SureTrack





4. If a connection issue(s) is present, select View Summary to review the results. The summary
information is helpful if you are experiencing difficulties with your connection (Figure4-28).
Scroll through the summary information to review the test result s for each system an d Tip
messages for the current connection issue. See Connection Tests - Troubleshooting chart in

SureTrack T r oublesh ooting on p age 48 for additional information.

Figure 4-28 View Summary

1— Connection Test Results
2— Connection Issue Tip Message

47

Scanner SureTrack

4.5.4 SureTrack Troubleshooting

The following troubleshooting information is not inclusive and is meant as a guide only. Other
issues and solutions may arise that are not stated here. The follo wing descr iption of te rms are
provided for reference as used in the following troubleshooting chart:

• Router - The data transmission device directly connected to your ISP.

• Remote Wireless Access Point - A wireless con nection device between the router and your

diagnostic tool.

• Wi-Fi Radio - The internal diagnostic tool radio transmitting and receiving Wi-Fi signals.

• Network Connection - Also called Wi-Fi connec tion. The configured Wi-Fi router connection

the diagnostic tool connects to. This connection can be secu red ( pa ssword protected ) or
unsecured (open).

Router Information

Router compatibility and setup are important factors to check when trying to determine
connectivity problems. Although we have tested this device at the factory to verify SureT rack
connectivity , we can not guaranty its connectivity with your specific equipment. There may be
some situations that require your time for router connection troub leshooting a nd/or addition al
consultation and equipment. Snap-on Incorporated is not r esponsi ble for any cost s incur red for
any additional equipment, labor or consultation ch arges or an y other cost s that may re sult from
correcting SureTrack non-connect ivity issues with this device.

Check Router Settings

Verify the followin g router settings BEFORE you begin trou bleshooting a non-conn ectivity or
“No Connection” problem. After each check, make an y corrections as necessary then retest for
SureTrack connectivity. Contact your IT administrator or ISP for assistance.

1. Check your router connection and if applicable, the remote wireless access point
connection.

2. Clear saved Wi-Fi networks, see Clearing Wi-Fi Networks‚ on page 49.

3. Verify:
(a). Router is configured to use Dynamic Host Configuration Protocol (DHCP), not a
static IP address.
(b). Router and/or settings for this device are configured to 2.4GHz. 5GHz is not
supported.
(c). Router is configured to B/G and/or N standard wireless networks to 2.4GHz.
5GHz is not supported.
See your router "User Guide" for setup, connection and troubleshootin g proced ures.

4. Check for router firmware and update to current version, if applicable.

5. Restart or reset the router. See your router "User Guide" for procedures.

6. Connect to a different router.

48

Scanner SureTrack

Clearing Wi-Fi Networks

1. Select the Wi-Fi network that you are trying to connect to from the list of saved networks on
the Wi-Fi configuration menu.

The Wi-Fi Summary page displays.

2. Select FORGET

The Wi-Fi Configuration menu displays.

3. Repeat steps (1) and (2) for ALL save d Wi-Fi networks.

4. Once all saved Wi-Fi networks have been deleted (forgotten) turn off the Diagnostic Tool.

5. Turn on the Diagnosti c T ool a nd connect to the desired Wi-Fi network, see Connecting to a Wi-

Fi Network‚ on page 45.

General -Troubleshooting

Problem Possible Cause Corrective Action

Update your diagnostic tool to the current software
upgrade. Contact your sales representative for the
latest software upgrade.

Try to access SureTrack at a later time as
SureTrack may be performing updates to the
service.

1. From the Home screen, navigate to Tools >

Settings > Configure Wi-Fi.

2. Select the Wi-Fi Power icon and turn the Wi-Fi
radio on. The Wi-Fi power icon will change from a
green check mark icon to red "X" mark icon
indicating Wi-Fi radio is on.

3. Connect to a known good network.

1. Clear saved Wi-Fi networks, see Clearing Wi-Fi

Networks‚ on page 49.

2. Connect to a network.

3. From the Configure Wi-Fi screen select the
Wi-Fi Test icon and review the results. See

Connection Tests - Troubleshooting in the
following table.

Check Wi-Fi signal strength - out of range or
interference. Move closer (within 50 Ft. (15 M) or
into a direct open sight-line of the router or if
applicable, remote wireless access point. Eliminate
interference from overhead lights, windows, walls,
other wireless devices, metal objects and devices
that emit electrostatic discharge.

Disconnect/disable other Wi-Fi devices connected
to the router.

SureTrack is not
available

Wi-Fi connection
drops off or
disconnects
intermittently

Access to SureTrack has
expired

Access to SureTrack may
be temporarily unavailable

Wi-Fi radio is turned Off

Not connecting to a network

Wi-Fi Signal strength
insufficient

Router overloaded

49

Scanner SureTrack

Connection Tests - Troubleshooting

Failed Test

Hardware

Router

Internet

HTTP

SureTrack

Possible Cause

(Displayed Tip Message*)

Wi-Fi radio not responding
and/or will not turn off

Wi-Fi radio not responding
and/or will not initialize

Missing or corrupt firmware
file(s)

This device is not
connected to a router

This device is not
connected to the Internet
or has no DNS

This device cannot
communicate using HTTP

Your access to SureTrack
has expired

SureTrack service may be
temporarily unavailable or
Not connecting to a
network

Corrective Action / Checks

Contact Customer Support for assistance.

Check Wi-Fi signal strength - out of range or
interference. Move closer (within 50 Ft. (15 M) or into a
direct open sight-line of the router or if applicable,
remote wireless access point. Eliminate interference
from overhead lights, windows, walls, other wireless
devices, metal objects and devices that emit
electrostatic discharge.

Check router connection and setup. See Check Router

Settings‚ on page 48 for procedure.

Check router connection and setup. See Check Router

Settings‚ on page 48 for procedure.

Domain Name System (DNS) server not connected.
Contact your Internet service provider (ISP).

Check if your Internet access requires either “Proxy” or
“Accepting terms in a browser” protocol. These
protocols are not supported by this device. Contact your
IT administrator or ISP for options.

Update your diagnostic tool to the current software
upgrade. Contact your sales representative for the latest
software upgrade.

Try to access SureTrack at a later time as SureTrack
may be performing updates to the service.

Check router connection and setup. See Check Router

Settings‚ on page 48 for procedure.

* See Testing‚ on page 46 for additional information.

50

Chapter 5 OBD-II/EOBD

NOTE:

This chapter describes the basic operation of the OBD-II/EOBD function.
The OBD-II/EOBD icon is located on the Home screen.
The OBD-II/EOBD function allows you to access “generic” OBD-II/EOBD data.

Generic OBD-II/EOBD data is data limited to emission related diagnostics such as:

• Checking for emissions-related diagnostic trouble codes (DTCs)

• Checking the cause of an illuminated malfunction indicator lamp (MIL)

• Checking monitor status prior to emissions certification testing

To access other available electronic control module (ECM) data for vehicle specific systems,
parameters or enhanced diagnostics use th e Scanner function, see Scanne r on p age18.

i The OBD-II/EOBD function can also be used to access “generic” OBD-II/EOBD data for

OBD-II/EOBD compliant vehicles that are not included in the Scanner function dat abases.

5.1 Basic Operations

5.1.1 Screen Layout and Toolbar Controls

Screen layout and toolbar controls are similar to the Scanner function, see Scree n Layout and

Toolbar Icons‚ on page 18.

5.1.2 Connecting the Data Cable

Connection of the data cable to the diagnostic tool and vehicle DLC is required for OBD-II/EOBD
testing, see Data Cable Connection‚ on page 17.

5.1.3 Saving and Reviewing Data Files

Save and Pause control icon operation and data r eview procedures are the sam e as used for the
Scanner function, see Saving and Reviewing Scanner / OBD-II/EOBD Data Files‚ on page 33.

5.2 OBD-II/EOBD Menu

The following options are available from the OBD-II/EOBD menu:

• OBD Health Check

• OBD Direct

51

OBD-II/EOBD OBD-II/EOBD Menu

5.2.1 OBD Health Check

The OBD-II Health Check offers a way to quickly check for and clear emissions-relate d diagnostic
trouble codes (DTCs), and to check readiness monitors for emissions testing. Sele cting opens a
connection message. Select Continue or press the Y/a button to open a submenu of test options
(Figure 5-1).

Figure 5-1 OBD Health Check menu

Global OBD II Code Check

Global OBDII Code Check displays stored emission related generic DTCs reported by the ECM.
Selecting opens a submenu with two choices: Codes and Pend ing Co des. Either op tion op ens a
code list (Figure 5-2).

Figure 5-2 Code list

52

OBD-II/EOBD OBD-II/EOBD Menu

NOTE:

Codes

The Codes option displays a list of current emission related DTCs.
OBD-II/EOBD Codes have a priority according to their emission severity. The priority of the code

determines the illumination of the MIL and the code erase procedure. Vehicle manufacturers have
implemented the ranking differently, so there are differences be tween ma kes.

Pending Codes

The purpose of this service is to enable the diagnostic tool to obtain “pending” or maturing
diagnostic trouble codes. These are codes whose setting conditions were met during the last drive
cycle, but need to be met on two or more consecutive drive cycles before the DTC actually set s.

i Save valuable time by using this service to verify test results after a single drive cycle following a

vehicle repair and code clearing procedure.

• If a test failed during the drive cycle, the DTC associated with that test is reported. If the

pending fault does not occur again within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.

• T est results repo rted by this service do not necessarily indicate a faulty component or system.

If test results indicate another failure after additional driving, then a DTC is set to indicate a
faulty component or system, and the MIL is illuminated.

Refer to the Global OBD Vehicle Communication Software Manual for additional information.

Global OBD II Clear Codes

This option is used to clear all emission related diagnostic data, such as DTCs, free ze frame data,
and test results, from the memory of the selected ECM. Although OBD-II/EOBD displays generic
OBD-II/EOBD data only, clearing codes erases all of the stored data, including any enhanced
codes and freeze frame information.

A confirmation screen displays when the clear codes option is selected to prevent accidental loss
of data. Select to continue from the confirmation screen. Refe r to the Global OBD Vehicle
Communication Software Manual for additiona l information.

Readiness Monitors

This test checks the status of the readiness monitoring system. An OBD-II /EOBD control system
runs continuous and periodic tests to check the sta tus of emission-re lated subsystems to g auge
the integrity of the electronic operations. T w o options are available for Rea diness Monitors:

• Monitors Complete Since DTC Cleared—displays the status of all monitors that have run

since the last time ECM memory was erased.

• Monitors Complete This Cycle—displays the status of the monitors that ran dur ing the

current drive cycle only.

53

OBD-II/EOBD OBD-II/EOBD Menu

Select either option and test results are sh own in th e dat a viewer (Figure 5-3).

Figure 5-3 Readiness monitor test report

Scroll to view the entire list of Readiness Monitors to ensure that all tests are complete. Select
Save from the toolbar and follow the screen p rompt s to save a co py of the monitor report a s p ar t
of the vehicle records.

MIL Status

This test checks the ECM commanded state (on or off) if the malfunction indicator lamp.

5.2.2 OBD Direct

OBD Direct includes the following menu and submenu choices:

• OBD Diagnose

– Start Communication - initiates a test session
– Connector Information - provides DLC location details
– Manual Protocol Selection - provides choices for communication protocol

• OBD Training Mode - allows you to familiarize yourself with the capabilities of OBD-II/EOBD

while navigating through menus without being connected to a vehicle.

54

OBD-II/EOBD OBD-II/EOBD Menu

Start Communication

Use the following procedure to begin an OBD-II/EOBD test session:

z To perform an OBD-II/EOBD Test:

1. Connect the data cable to the test vehicle.

2. Select Start Communications from the OBD-II/EOBD menu.
A series of messages are displayed indicating automatic detection of vehicle type (12 or 24 V)

has occurred and then the detected controllers are disp layed.
The diagnostic tool establishes a communication link with the test vehicle, then opens a n

information screen (Figure 5-4).

Figure 5-4 Protocol information

The information screen shows how many control modules were detected, which ECM is
communicating, and which communication protocol is being used.

3. Select Continue.
A Select Service menu of available tests opens:

– Readiness Monitors‚ on page 56
– MIL Status‚ on page 56
– Fast-Track Troubleshooter‚ on page 56
– ($01) Display Current Data‚ on page 57
– ($02) Display Freeze Frame Data‚ on page 57
– ($03) Display Trouble Codes‚ on page 57
– ($04) Clear Emissions Related Data‚ on page 57
– ($05, 06, 07) Display Test param./Results‚ on page 58
– ($08) Request Control of On-board System‚ on page 59
– ($09) Read Vehicle Identification‚ on page 59
– ($09) In-use Performance Tracking‚ on page 59
– ($0A) Emission Related DTC with Permanent Status‚ on page 59

55

OBD-II/EOBD OBD-II/EOBD Menu

IMPORTANT:

All service modes are not supported by all vehicles, so the available menu selections will vary.

Figure 5-5 Service mode menu

4. Select a test to continue.

Readiness Monitors

Use this menu item to check the readiness of the monitoring system. Monitors not supported will
display “not supported”. Scroll, if needed, to view the entire list of monitors (Figure 5-3). Selecting
Readiness Monitors opens a submenu with two choices:

• Monitors Complete Since DTC Cleared—displays the results of all monitor tests that have

run since the last time the vehicle electronic co ntrol module ( ECM) memory was cle ared.

• Monitors Complete This Cycle—displays only the resu lts of monitor tests that ran during the

current drive cycle, they reset when the ignition is switched off.

MIL Status

This item is used to check the current condition of the malfunction ind icator lamp (MIL). Additional
information, such as which ECM commanded the MIL on a nd the dist ance driven while the MIL is
on (if supported), can also be displayed. The MIL Status report can also be saved as part of the
vehicle records.

Fast-Track Troubleshooter

Fast-Track® T roubleshooter is a dat abase of experience-based repair strategies and information ,
that has been compiled and validated by top-notch technicians. The Troubleshooter system
simplifies the diagnosis process, as it contains information on virtually all common diag nostic
trouble code (DTC) problems and driveability symptoms for most vehicles covered by the vehicle
communication software.

56

OBD-II/EOBD OBD-II/EOBD Menu

($01) Display Current Data

Use this test to display the serial data transm itted by th e selected vehicle electronic contro l
module (ECM). The main body of the screen has two columns; the lef t-ha nd column is a
description of the parameter and the right-han d column is the parameter value or state. Viewing
options and operations are the same as the Scanner function, see Data Display‚ on page 28 for
more information.

Figure 5-6 Current data display

($02) Display Freeze Frame Data

Freeze frame data provides a “snap sh ot” of cr itical p ara meter value s at the time a DT C set.
This item is used to display freeze fame data for any stored emission related diagnostic trouble

codes (DTCs). In most cases the stored frame is the last DTC that occurred. Certain DTCs, those
that have a greater impact on vehicle emissions, have a higher priority. In these cases, the highest
priority DTC is the one for which the freeze frame records are retained.

($03) Display Trouble Codes

This is used to display any stored emission related DTCs reported by the ECM. The display is
similar to the Scanner function code display (see Data Display‚ on page 28 for details). The list
does not include enhanced DTCs in this mode.

($04) Clear Emissions Related Data

This item is used to clear all emission related diagnostic data, such as DTCs, freeze frame data,
and test results, from the memory of the selected ECM.

57

OBD-II/EOBD OBD-II/EOBD Menu

z To clear emission related Data:

1. Select Clear Emissions Related Data from the menu.
A confirmation message displays to help prevent loss of any vital dat a (Figure 5-7).

Figure 5-7 Clear codes confirmation message

2. Continue from the confirmation message.
The screen updates several times as ECM memory is erased, then a “data has been cleared”

message displays.

3. Select Continue to return to the Select Service menu.

($05, 06, 07) Display Test param./Re sults

This option opens a submenu of parameters and test resu lt s from va rious sensor s, monitor te st
results, and a record of DTC setting conditions detected during the last drive cycle. The submenu
includes:

• ($05) Oxygen Sensor Monitoring

• ($06) On-board Monitored Systems

• ($07) DTCs Detected During Last Drive

($05) Oxygen Sensor Monitoring

This option opens a menu of tests available for checking the integrity of t he oxygen (O2) sensors.
Making a selection displays all of the pertinent O2 sensor p arameters for the specific test. The test
identification (ID) displays at the top of the data list.

($06) On-board Monitored Systems

This option opens a menu of tests from the monitore d systems. The availa ble dat a is for specific
systems and components that the on-board diagnostic system monitors continuously, such as
misfire, or non-continuously, such as the catalyst system. Making a menu selection displays the
test results.

58

OBD-II/EOBD OBD-II/EOBD Menu

($07) DTCs Detected During Last Drive

This test opens a record of any DTCs that set durin g the last completed drive cycle. Select to open
the DTC list.

($08) Request Control of On-board System

This service enables bidirectional control of the ECM. This service allows the diagnostic tool to
control the operation of an on-board system, test, or component.

($09) Read Vehicle Identifica tion

The purpose of this service is to enable the diagnostic too l to request and display vehicle-specific
information, such as the vehicle identification number (VIN), the calibration identification, and the
calibration verification number (CVN), of the test vehicle. Select a menu item to retrieve the
information. Select Return to go back to the menu.

($09) In-use Performance Tracking

This option displays the “In-use Performance Tracking” of data. It is a record of the number of
times each of the monitor tests have been completed. Select Return to go back to the menu.

($0A) Emission Related DTC with Permanent Status

This option displays a record of any “ permanent” codes. A pe rmanent status DTC is one that was
severe enough to illuminate the MIL at some point, but the MIL may not be on at the present time.

Whether the MIL was switched off by clearing codes or because the setting conditions did not
repeat after a specified number of drive cycles, a record of the DTC is ret a ined by the ECM.
Permanent status codes automatically clea r after repa irs have been made and the related system
monitor runs successfully.

Connector Information

This option opens a database of vehicle diagnostic connector locations that includes most makes
and models. The menu driven interface leads you quickly to difficult to find test connectors.

z To locate a vehicle diagnostic connector:

1. Select Connector Information from the System menu.
A list of vehicle manufacturers displays.

2. Select a manufacturer from the list.
A list of models available from the selected manufacturer displays.

3. Select a model from the list.
If a cable adapter is needed, which one and how to conn ect it displays.

4. Select Continue.
Information on where to locate the vehicle dia gnostic conn ector disp lays.

5. Select Continue to return to the System menu.

59

OBD-II/EOBD OBD-II/EOBD Menu

IMPORTANT:

Manual Protocol Selection

Communication protocol is a standardized way o f transferring dat a be tween an ECM an d a
diagnostic tool. Global OBD may use the following communication protocols:

• ISO 15765-4 (CAN)

• ISO 27145 (WWHOBD CAN)

• ISO J1939 (CAN)

• ISO 9141-2 (K-LINE)

• SAE J1850 PWM (Pulse Width Modulation)

• SAE J1850 VPW (V ariable Pulse Wid th)

• ISO 14230-4 (Keyword Protocol 2000)

• SAE J2284/ISO 15765-4 (CAN)

When initially attempting to establish communication with the ECM the diagnostic to ol attempts to
communicate trying each protocol in order to deter mine which one is be ing used. Dur ing nor mal
operation the communication protocol is automatically detected. If automatic detection fails,
communication protocol can be manually selected.

Using unsupported OBD communication protocols may activate warn ing light s an d can set
network related faults. Only use the manual selection option when OBD protocol is already known.

Select Manual Protocol Selection to open a menu of option s (Figure 5-8).

Figure 5-8 Manual protocol selection menu

Select the Back icon or press the N/X button to return to the OBD-II/EOBD Main menu.

60

Chapter 6 Previous Vehicles and Dat a

This chapter describes the basic operation of the Previous V ehicles and Data function.
The Previous V e hicles and Data icon is located on the Home screen. This function allows you to

select recently tested vehicles and access saved data files.

6.1 Previous Vehicles and Data Menu

The following options are available from the Previous Vehicles and Data menu:

• Vehicle History

• View Saved Data‚ on page 62

• Delete Saved Data‚ on page 63

6.1.1 Vehicle History

The diagnostic tool stores the identification of the last twenty-five vehicles tested, so there is no
need to go through the complete vehicle ide ntificatio n sequen ce when perfor ming a retest a f te r
repairs have been made. The oldest vehicle record is deleted whe n a new vehicle is identified
once there are twenty-five vehicles on file.

Figure 6-1 Vehicle history list

61

Previous Vehicles and Data Previous Vehicles and Data Menu

NOTE:

z To select from the vehicle History:

1. Select Previous Vehicles and Data from the Home screen.

2. Select Vehicle History fro m the menu.
A list of up to 25 previously tested vehicles displays. Each vehicle is given a unique file name.

Scroll to view the entire list.

3. With the item to be opened highlighted, either select the vehicle ID or press the Y/a button.
The appropriate software loads a nd a vehi cle ID confirmation screen displays.

4. Select OK or press the Y/a button to continue.
The System Menu for the selected vehicle displays.

6.1.2 View Saved Data

Selecting the View Saved Data men u option opens a list o f all the saved da t a (movie) files an d
screen images that are stored in memory . Saved files are listed in chr onological order by the date
and time that they were created with the most recent files are at the to p of the list.

Figure 6-2 Saved data list

Saved files can either be opened directly on the diagnostic too l, or downloade d to a persona l
computer and opened using ShopStream Connect. See Pausing and Reviewing Data Files‚ on
page 34 and Connect-to-PC‚ on page 65 for additional information.

i A maximum of 50 files are displayed. T o view all (if more than 50) files stored, use ShopStream

Connect. See Connect-to-PC‚ on page 65 for additional information.

z To review a saved data file or image:

1. Select Previous Vehicles and Data from the Home screen.

2. Select View Saved Data from the menu.

3. Select a file to review from the list.

62

Previous Vehicles and Data Previous Vehicles and Data Menu

NOTE:

6.1.3 Delete Saved Data

This menu option is used to permanently erase sa ved files fro m memory.

z To delete a saved file:

1. Select Previous Vehicles and Data from the Home screen.

2. Select Delete Saved Data from the menu.
A list of saved files displays.

i The Select All/Deselect All and Delete icons become available on the toolbar so that you can

either delete individual files or clear the entire memor y buf fer all at once.

3. Select a file from the list and a confirmation message displays.

4. Select an option from the confirmation message:

– OK—deletes the selected file and returns to the saved files list, which no longer includes

the deleted file.

– Cancel—returns to the saved files list without deleting the selected file.

5. Select Back on the toolbar to return to the Previous V e hicles and Data menu, select Home to
return to the Home screen.

63

Chapter 7 Tools

This chapter describes the basic operation of the Tools function.
The Tools icon is located on the Home screen. This function allows you to configure diagnostic

tool settings to your preferences.

7.1 Tools Menu

The following options are available from the Tools menu:

• Connect-to-PC—use to transfer and share files with a personal computer (PC)

• Configure Shortcut Button‚ on page 65—use to change the function of the shortcut button

• System Information‚ on page 66—use to view configuration information for the diagnostic tool

• Settings‚ on page 66—use to configure certain ch aracteristics o f the diagno stic tool

Figure 7-1 Tools menu

64

Tools T ool s Menu

7.1.1 Connect-to-PC

Connect-to-PC allows you to transfer saved data files on your diag nostic tool to you r personal

computer using a USB cable.
The optional ShopStrea m Connect™ PC software allows you to view , print and save dat a files on

your PC. In addition, you can download software upd ates from the PC to the diag nostic tool.
These features provide an ideal way to manage saved data files. T he ShopStream Connect
application is available free online, see the ShopStream Connect website information at the front
of this manual for additional information.

z To connect the diagnostic tool to a PC:

1. Select Tools from the Home screen to open the menu.

2. Select Connect-to-PC from the Tools and Setup menu.
A screen message displays stating that the diagnostic tool can be connected to a PC as a

mass storage device.

3. Connect the supplied USB cable to the diagnostic tool and then to the PC.

4. Select Continue.

5. Follow the instructions on the screen to complete the operation.

A USB cable, supplied with your diagnostic tool, is used to connect the diagnostic tool to the PC.
When the diagnostic tool is connected to the PC a communications ico n appears on the right edge
of the title bar.

7.1.2 Configure Shortcut Button

This feature allows you to change the function of the Shortcut button. Options are:

• Brightness—opens the brightness setting screen.

• Save Screen—saves a bitmap image of the visible screen.

• Save Movie—writes PID data from buffer memor y to a file for fu ture playback.

• Show Shortcut Menu—opens the menu so you can quickly select from any of the functions.

• T oggle Re cord/Pa use—programs th e Shortcut button to work as the Pa use and Play icons.

z To assign a funct ion to the Shortcut button:

1. Select Tools from the Home screen.
The Tools menu opens.

2. Select Configure Shortcut button from the menu.

3. Select a function from the menu.

4. Select the Back on the toolbar or press the N/X button to return to the options menu.

65

Tools T ool s Menu

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7.1.3 System Information

System Information allows you view patent information and system information such as the

software version and serial number of your diag nostic to ol.

Figure 7-2 System information

z To display the System information scr een:

1. Select Tools from the Home screen to open the menu.

2. Select System Information from the menu.
The System Information screen displays.

3. Scroll as needed to view all of the data.

4. Select Back on the toolbar or press the N/X button to return to the options menu.

7.1.4 Settings

This Tools selection allows you to adjust certain basic diagnostic tool functions to your personal
preferences. Selecting opens an additional menu that offers the following:

• System Settings - see System Settings‚ on page 66

• Configure Wi-Fi - see Wi-Fi Configuration‚ on page 44

• Configure Scanner - see Configuring Scanner‚ on pag e 72

• Configure Units - see Configure Units‚ on page 73

System Settings

Selecting System Settings opens a menu with two options; Display and Date & Time. Either
selection opens an additional menu.

66

Tools T ool s Menu

Display options include:

• Brightness‚ on page 67—adjusts the intensity of the screen back lighting.

• Color Theme‚ on page 68—changes the background color of the screen d isp lay.

• High Contrast Toolbar‚ on page 68—enhances toolbar graphics for poor lighting conditions.

• Font Type‚ on p a ge 69—switches between standard and bold text for better visibility.

• Backlight Time‚ on page 69—adjusts how long the screen stays on with an idle diagnostic tool.

• Touch Screen Calibration‚ on page 70—calibrates the touch screen display .

Date & Time options include:

• Time Zone‚ on page 70—sets the internal clock to the local time st an dard.

• Clock Settings‚ on page 71—sets the time on the intern al clock.

• Daylight Savings Time‚ on page 71—configures the clock for Daylight Savings Time.

• Time Format‚ on p age 72—switches the time displays between a 12 or 24 hour clock.

• Date Format‚ on page 72—configures how the month, date, an d year disp lays.

Brightness

Selecting this option opens the brightness setting screen for a djusting the ba ck lighting of th e
display (Figure 7-3).

Figure 7-3 Brightness setting

Each push of the Plus and Minus icons, or the up (b) and down (d) arrows, incrementally
changes the back lighting up or down respectively.

Select Back from the toolbar or press the N/X button to exit.

67

Tools T ool s Menu

Color Theme

This option allows you to select between a white and black background for the screen. The black
background can be beneficial when working under poor lighting conditions.

Selecting opens a menu with two choices: Day Theme (white background) and Night Theme
(black background). Make a selection and a “please wait” message momentarily displays followed
by the Home screen. The new toolbar setting is now active.

High Contrast Toolbar

This option allows you to switch to a high contrast toolbar. This toolbar features black and white
icons with crisp graphics that are easier to see in poor lighting conditio ns or bright sun light.

Figure 7-4 High-contrast toolbar

Selecting opens a menu with two choices; Color Toolbar and High Contrast Tool bar . Select and a
“please wait” message displays followed by the Home screen. The new setting is now active.

68

Tools T ool s Menu

Font Type

This option allows you to select between standard and bold faced type for the display screen. Bold
type makes screen writing more legible under poor lighting or bright sunlight cond itions.

Figure 7-5 Bold type on a black background

Selecting opens a menu with two choices: Normal Font and Bold F ont. Select a menu ite m or
scroll and then press the Y/a button to make a selection. The change is instan taneous. Select the
Back or Home icon on the toolbar to return to either the Settings menu or the Home screen .

Backlight Time

This option allows you to configure how long the screen backlight rem ains on when the diagnostic
tool is inactive. The following choices are available:

• Always On

• 15 Seconds

• 30 Seconds

• 45 Seconds

• 60 Seconds

Select the menu item desired, or scroll and th en press the Y/a button to make a selection. Select
Back or Home on the toolbar to return to either the Settings menu or the Home screen.

69

Tools T ool s Menu

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Touch Screen Calibration

Calibrating the touch screen maintains the accuracy of the touch-sensitive display .

To avoid serious damage to the diagnostic tool, always complete the touch scre en calibra tion
sequence once it has begun. Never turn off the diag nostic t ool while a scre en calibrati on is

in process.

z To calibrate the touch screen:

1. Select Tools from the Home screen to open the menu.

2. Select Settings from the menu.

3. Select T ouc h Calibrat ion from the me nu.
The calibration screen opens (Figure 7-6).

4. Select each box on the screen as it displays.
The display returns to the Settings menu once the screen calibration procedure is comple te.

Time Zone

This option opens a menu of time zone settings. Scroll to highlight, then select the local time zone.
The display returns to the Settings menu once a time zone is selecte d.

Figure 7-6 Touch screen calibration

70

Tools T ool s Menu

Clock Settings

This option opens a window for resetting the time on the real-time clock.

z To set the clock:

1. Select Tools from the Home screen to open the menu.

2. Select Settings from the menu.

3. Select Clock Settings from the menu.
A warning message briefly displays followed by the Clock Settings screen (Figure 7-7).

Figure 7-7 Clock settings

4. Select the up (+) icon on the screen or press the up (b) button to incrementally increase the
number in the highlighted field. Select the down (–) icon on the screen or press the down (d)
button to incrementally decrease the number.

5. Select the check (a) icon on the screen or press the Y/a button to move the highlight to the
next field.

6. Repeat Step 4 and Step 5 until the correct time is displayed.

7. Select the Back icon on the toolbar or press the N/X button to close the Clock Settings window
and return to the Settings menu.

Daylight Savings Time

This option opens a menu to configure the intern al clock for Daylight Savings T ime. Choose fr om:

• ON—sets the clock for Daylight Savings time.

• OFF—sets the clock for standard time.

Make either selection, then select the Back icon or press the N/X button to return to th e menu.

71

Tools T ool s Menu

Time Format

This option determines whether time is displayed on a 12 or 24 h our clock. Sel ecting open s a
menu with two choices:

• 24 Hour Format

• 12 Hour Format

Make either selection, then select the Back icon or press the N/X button to return to th e menu.

Date Format

This option allows you to select how date information is displayed. Select from:

• (MM_DD_YYYY)—Month, Day, Year

• (DD_MM_YYYY)—Day , Month, Year

• (YYYY_MM_DD)—Year, Month, Day

Make a selection, then select the Back icon or press the N/X button to return to the me nu.

Configuring Scanner

This option allows you to change the scanner display to toggle sca les on and off. Scales are the
graduations and values that display on the horizo nt al axis at th e base of the p aram eter graph s.
The waveform fills the entire graph area with scales switched off.

Figure 7-8 Scales hidden

72

Tools T ool s Menu

z To change hide/show scales:

1. Select Tools from the Home screen.

2. Select Settings from the Tools and Setup menu.

3. Select Configure Scanner from the Settings menu.

4. Highlight either menu entry to make a selection:

– Show Graph Scale—to switch the scales on.
– Hide Graph Scale—to switch the scales off.

5. Select the Back icon or press the N/X button to return to the Settings menu.

Configure Units

Selecting opens a dialog box that allows you to choose between US customary or metric units of
measure for temperature, vehicle speed, air pressure, and other pressur es.

Figure 7-9 Configure units menu

z To change the units setup:

1. Select Tools from the Home screen to open the menu.

2. Select Configure Units to open the menu.

3. Select an item from the Configure Units menu.

4. Select a setting from the listed choices.

5. Select Back on the toolbar or press the N/X button to return to the options menu.

73

Chapter 8 Maintenance

IMPORTANT:

IMPORTANT:

8"3/ */ (

8"3/ */ (

This chapter describes basic cleaning and battery replacement procedures for your diagnostic
tool.

8.1 Cleaning and Inspecting the Diagnostic Tool

Periodically perform the following tasks to keep your diagno stic tool in pr oper wor king ord er:

• Check the housing, cables and connectors for dirt and damage before and after each use.

• At the end of each work day, wipe the diagnostic tool housing, cables and connectors clean

with a damp cloth.

Do not use any abrasive cleansers or automotive chemicals on the unit.

8.1.1 Cleaning the Touch Screen

The touch screen can be cleaned with a soft clo th and a m ild window clean er.

Do not use any abrasive cleansers or automotive chemicals on the touch screen.

8.2 Battery Pack Service

Follow all safety guidelines when handling the battery pack.

Risk of electric shock.

• Prior to rec ycling the battery pack, protect exposed terminals with heavy insulating t ape
to prevent shorting.

• Disconnec t all test leads and turn diagnostic tools off before removing the ba ttery pack.

• Do not attempt to disassemble the battery pack or remove any component projecting
from or protecting the battery terminals.

• Do not expose the unit or battery pack to rain, snow, or wet conditions.

• Do not short circuit the battery terminals.

Electric shock can cause injury.

Risk of explosion.

• Use the proper factory battery pack only, incorrect replacement or tampering with the
battery pack may cause an explosion.

Explosion can cause death or serious injury.

74

Maintenance Battery Pack Service

IMPORTANT:

NOTE:

8.2.1 Battery Pack Safety Guidelines

The battery pack contains no user serviceable components. Tampering with the battery pack
terminals or housing will void the product warranty.

Keep the following in mind when using and handling the battery p ack:

• Do not short circuit battery terminals.

• Do not immerse the diagnostic tool or battery pack in water , or allow water to enter the un it or

battery compartment.

• Do not crush, disassemble, or tamper with the battery pack.

• Do not heat the battery pack to over 100°C (212°F), or dispose of it in a fir e.

• Do not expose the battery pack to excessive physical shock or vibration.

• Keep the battery pack out of reach of children.

• Do not use a battery pack that appears to have suffered abuse o r damage .

• Store the battery p ack in a cool, dry, well ventilated area.

i The battery pack should be used within a short period of time (about 30 days) after cha rging to

prevent loss of capacity due to self-discharging.

If long-term storage of the battery pack is necessary, it should be stored in a in cool, dry, well
ventilated place with a 30 to 75 percent state of char ge to prevent loss of char acteristics.

T o prolong the life of your ba ttery , power off the unit when not in use. The diagnostic tool has a built
in charger that recharges the battery on demand wheneve r it is connecte d to a power sou rce.

75

Maintenance Battery Pack Service

IMPORTANT:

IMPORTANT:

8.2.2 Replacing the Battery Pack

If the battery pack no longer holds a charge, contact your sales represent ative to order a new one.

Replace the battery pack with original Snap-on replacement p arts only.

z To replace the battery pack:

1. Loosen the two screws that retain the battery compartment cover.

2. Lift the lower edge of the battery compartment cover and slide it down slightly to clear the
locating tabs and remove the cover.

3. Lift the lower edge of the battery and slide it down slightly to clear the loca ting t abs an d
remove the battery.

During installation, do not overtighten the battery cover screws.

4. To install the new battery, reverse the removal procedures.

1— Battery
2— Battery Cover
3— Battery Cover Screws

Figure 8-1 Battery pack location

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



76

Maintenance Battery Pack Service

NOTE:

8.2.3 Disposing of the Battery Pack

Always dispose of the battery pack according to local regulations, which vary for dif fer ent
countries and regions. The battery pack, while non-h azardous waste, does contain recyclable
materials. If shipping is required, ship the battery pack to a recycling facility in accordance with
local, national, and international regulations. For additional information contact:

• United Kingdom—Electrical Waste Recycling Company at http://www.electricalwaste.com

Products bearing the WEEE logo (Figure8-2) are subject to European Union regulations.

Figure 8-2 sample WEEE logo

i Always dispose of materials according to local regulations.

Contact your sales representative for details.

77

Index

A

AC/DC power supply 8
Actuator tests 23

B

Battery 8

Disposal 77
Handling 75

Replacing 76
Battery replacement 74
Battery service 74
Brightness, adjusting 67
Buttons

Control 5

, 6

–77

C

Changing screen views 29
Checking codes 52
Cleaning 74
Clear codes 23
Clearing codes 26
Codes menu 23
Codes. See Diagnostic trouble codes (DTCs)
Common Replaced Parts graph 40
Communication protocol 60
Configure units 73
Connecting to a vehicle 17
Connector Information 59
Connect-to-PC 65

, 53

, 20

D

Data display 23
Data parameters

Displaying 23
Demonstration program 19
Diagnostic connector 59

Location 59
Diagnostic trouble codes (DTCs) 23
Directional buttons 6
DTC status 27

, 20

E

Emergency shutdown 11

F

Fast-Track Troubleshooter 23, 56

Freeze Frame/Failure Records 26
Functional description 7
Functional tests 23

, 35

G

Generic functions 23

H

Home screen 13

I

Identifying a test vehicle 20
Information tests 35

L

Locking parameters 30

M

Manual conventions

Description 3

Notes 4
Memory resets 23
Messages

Screen 16

O

OBD Diagnose 54, 59
OBD Health Check 52
Operations

Connecting to a vehicle 17

Identifying a test vehicle 20

Selecting a system to test 20

Selecting tests 20

, 54

, 20

P

Parameters. See Data parameters
Pausing data 25
Pending codes 53
PID trigger

set levels 32
PIDs. See Data parameters
Power sources 8

AC/DC power supply 8
Powering off 10
Powering on 10

, 33

, 11, 60

78

Index

R

Readiness monitors 53
Reset tests 35

S

Safety ii
Saved vehicle data 62
Saving 34
Scan Module

Troubleshooter 56

Scanner 18

Actuator tests 23
Clear codes 23
Codes menu 23
Communication protocol 60
Connecting 17
Custom data list 29
Data display 31
Demonstration program 19
Exiting 38
Functional tests 23
Generic functions 23
Memory resets 23
OBDII testing 51
Readiness monitors 54
System selecting 20
System tests 23
Title bar 12
Troubleshooter 23
Vehicle ID 20

Screen layout

Scanner 15
Screen messages 16
Selecting a system to test 20
Selecting tests 20
Shortcut button

Configuring 65
software

Troubleshooter 37
Specifications 9
SureTrack 38
SureTrack dashboard 40
SureTrack Status Messages 43
SureTrack Troubleshooting 48
System Information 66
System tests 23

, 26

, 26, 28

, 20

, 35

, 51, 60

, 60

, 36, 37, 56

, 18

Title bar 12
Toggle tests 35
Tool settings 66
Tool setup options 64

, 69

, 73

Touch Screen

Calibrating 70
viewing options 68

, 69

Touch screen calibration 74
trigger. See PID trigger
Trouble codes. See Diagnostic trouble codes (DTCs)
Troubleshooter 23

, 36, 37, 56

Troubleshooter software. See software

V

Variable control tests 35
Vehicle history 62

W

Wi-Fi Setup 44
Wi-Fi Testing 46

Tests

Actuator 23

Functional 23

functional 35

Selecting 20

System 23
Time settings 70

T

, 72

79