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usa.bestsoundtechnology.com
Orion™ 2, Sirion™ 2,
and Intuis™ 2
User Guide
Life sounds brilliant.
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Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.
To receive the most benet from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Welcome
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Maintenance and care 27
Hearing instruments 27
Ear pieces and tubes 28
Professional maintenance 31
Further information 32
Safety information 32
Wireless functionality 32
Accessories 32
Troubleshooting 33
Service information 34
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Content
Welcome 1
Your hearing instruments 4
Instrument type 4
Getting to know your hearing instruments 4
Components and names 5
Controls 9
Settings 12
Batteries 13
Battery size and handling tips 13
Replacing batteries 14
Daily use 16
Turning on and off 16
Inserting and removing the hearing instruments 18
Adjusting the volume 21
Changing the hearing program 21
Further adjustments (optional) 22
Locking the controls (optional) 22
Special listening situations 23
On the phone 23
Audio induction loops 24
Audio input (FM system) 25
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Components and names
This user guide describes several types of hearing
instruments. Use the following pictures to identify the
type of hearing instrument that you use.
Your hearing instruments are either attached to an
earhook and a custom-made ear piece or to a standard
tube (LifeTube) and a standard ear piece (LifeTip).
Orion 2 S, Sirion 2 S, Intuis 2 S
➊ Ear piece (LifeTip)
➋ Retention strand
(optional)
➌ Tube (LifeTube)
➍ Earhook
➎ Microphone openings
➏ Push button (control)
➐ Battery compartment
(on/off switch)
This user guide describes optional features that
your hearing instruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.
Instrument type
Your hearing instruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
instrument into the ear. The instruments are not intended
for infants, small children or mentally disabled persons.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
If you have problems pressing the controls of your
hearing instruments while wearing them, you
can ask your Hearing Care Professional whether a
remote control option is available.
Your hearing instruments
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Orion 2 P, Sirion 2 P, Intuis 2 P
➊ Ear piece (LifeTip)
➋ Retention strand
(optional)
➌ Tube (LifeTube)
➍ Earhook
➎ Microphone openings
➏ Push button (control)
➐ Rocker switch (control)
➑ Battery compartment
(on/off switch)
Orion 2 M, Sirion 2 M, Intuis 2 M
➊ Ear piece (LifeTip)
➋ Retention strand
(optional)
➌ Tube (LifeTube)
➍ Earhook
➎ Microphone openings
➏ Rocker switch (control)
➐ Battery compartment
(on/off switch)
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Controls
With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
have a push button or a rocker switch or both.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Push button
Rocker switch
You can also ask your Hearing Care Professional
whether a remote control or a smartphone app to
control your instruments is available.
You can use standard ear pieces together with a standard
tube (LifeTube) or custom-made ear pieces together with
an earhook and tube.
Standard ear pieces Size
LifeTip open or closed
LifeTip semi-open
LifeTip double
You can easily exchange the standard ear pieces
and clean the standard tube. Read more in section
"Maintenance and care".
Custom-made ear pieces
Examples:
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Push button function L R
Press <1 second:
Program change
Volume up
Volume down
Tinnitus therapy level up
Tinnitus therapy level down
Sound mixer (audio input)
Press >3 seconds:
Standby/turn on
L = Left, R = Right
Push button and rocker switch function L R
Lock/Unlock the controls
Read more in section "Locking the controls".
L = Left, R = Right
Rocker switch function L R
Press <1 second:
Program up/down
Volume up/down
Tinnitus therapy level up/down
Sound mixer (audio input)
Press >3 seconds:
Standby/turn on
Program up/down
Press
5 seconds:
Standby/turn on
L = Left, R = Right
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When the battery is low the sound becomes weaker or
you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size:
312 13
■ Always use the correct battery size for your hearing
instruments.
■ Remove the batteries if you intend not to use the
hearing instruments for several days.
■ Always carry spare batteries.
■ Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
■ For certain hearing instrument types, a special battery
compartment is available that cannot be opened
unintentionally.
Ask your Hearing Care Professional for the tamperproof
battery compartment.
Batteries
Settings
Hearing programs
1
2
3
4
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
e2e wireless enables simultaneous control of both
hearing instruments.
Read more in section "Using two hearing
instruments".
A telecoil is built into the instrument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
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Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet stick to pull out the
battery. The magnet stick is available
as an accessory.
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When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.
Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the rst
catch.
Via push button or rocker switch:
XTurning on or off: Press and hold the push button or
the rocker switch for several seconds. Refer to section
"Controls" for the settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.
Daily use
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■ It may be helpful to insert the right hearing
instrument with the right hand and the left
hearing instrument with the left hand.
■ If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
The optional retention strand helps to securely retain the
ear piece in your ear. To position the retention strand:
XBend the retention strand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
Inserting and removing the hearing instruments
Your hearing instruments have been ne-tuned for your
right and left ear. Colored markers indicate the
side:
■ red marker = right ear
■ blue marker = left ear
Inserting a hearing instrument:
XHold the tube close to the ear piece.
XCarefully push the ear piece
into the ear canal
➊
.
XTwist it slightly until it sits
well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
XLift the hearing instrument
and slide it over the top of
your ear
➋
.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
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Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
XIf you prefer manual volume adjustment, press the
push button or the rocker switch briey, or use a
remote control.
Refer to section "Controls" for the settings of your
controls.
An optional signal can indicate the volume change. Once
the maximum or minimum volume has been reached, you
may hear an optional signal tone.
Changing the hearing program
Depending on the listening situation, your hearing
instruments automatically adjust their sound.
Your hearing instruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the push button
or the rocker switch, or use a remote control.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.
Removing a hearing instrument:
XLift the hearing instrument
and slide it over the top of
your ear
➊
.
XHold the tube close to
the ear piece and pull the
ear piece out carefully
➋
.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing instrument.
If this happens, have the ear piece removed by a
medical professional.
Clean and dry your hearing instruments after usage. Read
more in section "Maintenance and care".