s
Hicom 150
optiset E entry
2
User Guide
Introduction ..............................................................................................4
Standard Features ...................................................................................5
Internal and External Dialling ...................................................................5
Dialling the Switchboard...........................................................................5
Call Transfer .............................................................................................6
Enquiry Call..............................................................................................7
3 Way Conference ................................................................................... 7
Shuttle......................................................................................................7
Call Pick Up .............................................................................................8
Call Back..................................................................................................9
Call Park ................................................................................................ 11
Call Diversion Features ........................................................................12
Call Forwarding Variable ........................................................................12
Call Forwarding No Answer....................................................................13
Call Forwarding Busy .............................................................................13
PIN Features ..........................................................................................14
Electronic Telephone Lock .....................................................................14
Optional Features .................................................................................. 15
Individual Abbreviated Dialling ............................................................... 15
System Abbreviated Dialling.................................................................. 16
Timed Reminder ..................................................................................... 17
Night Service .......................................................................................... 17
Key Settings (+/–) ..................................................................................18
Quick Reference ......................................................................................20
3
Introduction
This guide is designed to assist extension users on a Siemens Hicom 150
Communications System to use all authorised features.
Your extension may not be authorised
representative can confirm features that are available to you.
Your extension may also be subject to trunk barring thus restricting where you
may dial.
The optiset E entry digital telephone has 3 preprogrammed keys:Message
Redial
Transfer
All other System features are accessed from this telephone by dialling codes
and/or programme keys.
The entry telephone is not equipped with a loudspeaker or microphone.
Please refer to the separate instruction manuals for the optiset E basic,
standard, advance plus and memory telephones.
∗∗
∗ - authorised features are those features that your company has designated
∗∗
for your use and may vary from extension to extension.
∗∗
∗ to use all features. The Siemens
∗∗
4
Internal and External Dialling
Dialling Another Extension
- lift handset, listen for internal dial tone
- dial the required extension number
Dialling an External Number
- lift handset, listen for internal dial tone
Standard Features
- dial line access code (code is normally 0)
- dial the required external number
V Your telephone may have restricted dialling facilities, e.g. trunk calls
may not be permitted.
Dialling the Switchboard
- lift handset, listen for internal dial tone
- dial code for switchboard (code is normally 9)
5
Call Transfer
You may transfer an internal or external call from your extension to any other
extension or to the switchboard.
Transfer to a Free Extension (Announcing the Call)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when the extension or the switchboard answers, announce
the call and replace handset.
If called party does not answer, press Transfer key twice to return to original
call.
Transfer to a Free Extension (Call not Announced)
- press Transfer key, listen for internal dial tone
- dial the required extension or switchboard
- when you hear ring tone, replace handset.
The call has now been transferred. If the ringing extension does not answer
within a predetermined time the call will automatically be transferred back to
your extension.
Transfer to a Busy Extension
- press Transfer key, listen for internal dial tone
- dial the required extension number
- when you hear busy tone, replace handset.
The call has now been transferred to the busy extension. If the busy extension
terminates the call within a predetermined time and replaces the handset the
transferred call will ring the extension. If the extension remains busy the call
will automatically be transferred back to your extension.
6
Enquiry Call
This feature allows you to hold an existing call, dial another extension or even
an external number, conduct a conversation and then return to the original
caller.
Activate Enquiry Call
- press Transfer key, listen for internal dial tone
- dial the required extension number or dial 0 and then
the required external number
- conduct your conversation
- press Transfer key to return to the original call
Alternating between Parties (Shuttle)
During an enquiry call you may alternate between both parties
- press Transfer key and
- press Transfer key to alternate between callers
Enquiry Call to 3 Way Conference
The enquiry call can now be converted to a 3 Way Conference to include the
third party.
- press Transfer key and
- warn tone is heard
- all 3 parties are now connected
∗∗
∗ 79 to return to original caller
∗∗
∗∗
∗ 78
∗∗
3 Way Conference
Shuttle
7
Call Pick Up
The call pick up feature allows you to answer any ringing extension, in your pick
up group, from your telephone.
Activate Call Pick Up
An extension within your pick-up group is ringing
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 21
∗∗
- you will now have answered the call
Activate Call Pick Up Select
A call for an extension which is not in your Pick Up group is ringing
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 22 plus the number of the ringing extension
∗∗
- you will now have answered the call
8
Call Back
Call Back requests can be left on extensions which have been rung and not
answered or are busy.
Activate Call Back - Busy
- called extension is busy
- press Transfer key and
- confirmation tone is heard
- replace handset
The system will automatically call you back when both your extension and the
called extension are free.
- lift handset
- ring tone is heard as the required extension is rung
Activate Call Back - No answer
∗∗
∗ 77
∗∗
- called extension does not answer
- press Transfer key and
- confirmation tone is heard
- replace handset
When the called party returns to the office and has used the telephone the
system will ring your telephone.
- lift handset
- ring tone is heard as the required extension is rung
∗∗
∗ 77
∗∗
9
Call Back - Cont’d
Cancel Call Back (Before Ring Back)
- lift handset
- dial # 77
- confirmation tone is heard
- replace handset
All Call Back requests which you initiated will now be cancelled.
10
Call Park
This feature allows you to Park an external call on your extension to be
retrieved at any extension or from the switchboard.
There are 10 Park positions (0-9 on keypad).
Park a Call
- press Transfer key and
- replace handset
- call is now parked
Retrieve a Parked Call before Recall
∗∗
- dial
∗ 92 plus location number (0-9)
∗∗
- you are now connected to the caller
If the call is not retrieved it will automatically recall to your extension after a
predetermined time.
Your telephone will ring
- lift handset
- you are now connected to the caller
∗∗
∗ 92 plus location number (0-9)
∗∗
11
Call Forwarding Variable
This feature allows you to forward or divert your calls immediately to an
extension of your choice.
Programme Call Forwarding
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 34 plus extension number
∗∗
- listen for confirmation tone
- replace handset
When you lift the handset special dial tone will be heard to remind you that the
Call Diversion Features
feature is activated
Cancel Call Forwarding
- lift handset
- dial # 34
- listen for confirmation tone
- replace handset
Calls will now ring as normal on your extension.
12
Call Forwarding No Ans wer
When this feature has been programmed your telephone will ring 5 times and
then divert your calls to an extension of your choice.
Programme Call Forwarding No Answer
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 35 plus extension number
∗∗
- listen for confirmation tone
- replace handset
Call Forwarding Busy
This feature will forward your calls to an extension of your choice whenever
you are busy.
Programme Call Forwarding Busy
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 36 plus extension number
∗∗
- listen for confirmation tone
- replace handset
Cancel Call Forwarding No Answer / Busy
- lift handset
- dial # 34
- listen for confirmation tone
- replace handset
13
Electronic Telephone Lock
This feature allows you to lock your extension, by dialling your PIN, which
prevents unauthorised use of your extension.
The PIN will be supplied by your System Administrator.
PIN Features
Lock your Extension
- lift handset
∗∗
- dial
∗ 95 and your PIN
∗∗
- listen for confirmation tone
- replace handset
Your extension will now be restricted to local or internal calls only
Unlock your Extension
- lift handset
##
- dial
# 95 and your PIN
##
- listen for confirmation tone
- replace handset
V You will still be able to receive calls when your extension is locked.
14
Individual Abbreviated Dialling
In addition to the System Abbreviated dialling lists you may programme 10
additional numbers, under the dial keypad digits 0-9, for your exclusive use.
These numbers will, however, be subject to any trunk barring limits which
apply to your extension.
Programme numbers
∗∗
- dial
∗ 01
Optional Features
Dial numbers
∗∗
- enter digit (0-9) under which to store new number
- enter required external number (preceded by 0 for outside line)
- replace handset
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 10
∗∗
- enter digit (0-9) under which required number is stored
- wait whilst system dials the number
When you enter a number in a location that already has a stored number this
will be deleted and the new number accepted.
15
System Abbreviated Dialling
The system allows for the storage of 1000 external telephone numbers. By
utilising the system abbreviated dialling you will be permitted to dial specific
numbers that would be outside your normal trunk barring limits.
Use the System Abbreviated Dialling
- select the relevant access code from your Abbreviated Dialling
Directory
- lift handset, listen for internal dial tone
- dial the relevant code
- wait whilst system dials the number
The system will now dial the required external number, the time taken will vary
according to the type of main exchange to which your Hicom 150 is connected.
∗∗
∗ 11000 -
∗∗
∗∗
∗ 11999
∗∗
16
Timed Reminder
Timed reminders or alarms can be programmed to remind you of meetings or
appointments.
Programme Timed Reminder
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 99
∗∗
- Enter time e.g. 0945 or 1430
When Timed Reminder rings back lift and replace handset to cancel ring.
Cancel Timed Reminder
(before ringback)
- lift handset, listen for internal dial tone
- dial # 99
17
Night Service
When the designated Night Service extension rings
- lift handset, listen for internal dial tone
∗∗
- dial
∗ 24
∗∗
- you are now connected to the caller
Check with System Administrator if any other type of Night Service is
operational.
18
Key Settings (+/–)
The Plus and Minus keys allow for the individual setting of the levels of speech,
ringing and ring tones.
Change Speech Volume
- whilst busy on a call
- press + or – keys to adjust Speech volume
- press + and – keys simultaneously to store setting
Change Ringing volume or Ring Tone frequency
- Do not lift handset
- press + and – keys simultaneously
- press 1 and then + or – keys to adjust Ringing volume
- or 2 and then + or – keys to adjust Ring Tone frequency
- press + and – keys simultaneously to store setting
19
Quick Ref erence
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Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685
20
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