TM
CIELO
User Guide
Behind-the-Ear System
s
Congratulations !
As the owner of a new hearing system, you may once again
enjoy the sounds of your environment, and conversation
with your family and friends.
These instructions as well as guidance from your hearing
instrument specialist will help you understand how your new
hearing system works. In this guide, you’ll find instructions
about the insertion, removal and use of your CIELO
system. There are also tips and information on proper handling, cleaning, care and changing of the batteries. In addition, a troubleshooting section is offered for your reference.
Your hearing improvement with a hearing system depends
on the fit of the hearing instruments, the type and degree
of hearing loss, and proper diagnostic testing. Of course, a
hearing system cannot restore normal hearing, and not
everyone will benefit equally.
More than 80 percent of individuals with a hearing loss have
a hearing loss in both ears. Studies show that even when a
hearing loss is worse in one ear, most people with a hearing
loss in both ears will benefit from wearing two instruments.
TM
hearing
Remember, a hearing system consists of finely-tuned devices
that have been specially designed and expertly adjusted for
your individual needs. Proper care and handling will ensure
the best possible performance of your CIELO hearing system.
2
Contents
Page
Your CIELOTMBTE (behind-the-ear) hearing system
- CIELO S 4
- CIELO DIR
- CIELO P 5
- CIELO SP
Battery insertion and removal 6
Battery compartment door lock 9
Inserting and removing your CIELO BTE 10
Turning your CIELO BTE on and off 11
Using the program button 15
Using the directional microphone system 16
(CIELO DIR)
Using the volume control 17
(CIELO DIR, CIELO P and CIELO SP)
Audio input 18
(CIELO DIR, CIELO P and CIELO SP)
Using the telephone 20
Maintenance and care 21
Important notes 22
Troubleshooting tips 23
3
Your CIELO BTE (behind-theear) hearing system
CIELO DIRCIELO S
s
a
j
Features
1. Earhook
2. Microphone openings
3. Program button
with ON/OFF function
4. Volume control (only
CIELO DIR)
g
a
d
j
h
5. Cover for programming
socket
6. Battery compartment
7. Color-coded typeplate
red = right instrument
blue = left instrument
8. Audio input
s
f
g
d
k
h
4
a
s
f
g
d
CIELO SPCIELO P
s
f
a
g
d
j
Features
1. Earhook
2. Microphone openings
3. Program button
with ON/OFF function
4. Volume control
k
j
h
5. Cover for programming
socket
6. Battery compartment
7. Color-coded typeplate
red = right instrument
blue = left instrument
8. Audio input
k
h
5
Battery insertion and removal
Handling the battery
The protective tab on your
battery should only be removed
when you are ready to use the
battery.
Three useful tips:
• The positive (+) side of the battery is always the
smooth side. You can recognize the negative (-) side
by the colored ring.
• Always keep spare batteries with you
• If you think you cannot change the battery by yourself,
ask someone to help you: a family member, friend or
your hearing instrument specialist.
Inserting the battery
Open the battery compartment
with your fingernail as shown in
the illustration.
Swivel open the battery compartment door, if not already open.
Place the proper size battery so
that the "+” symbol on the battery
matches the "+” marked on the
battery compartment.
6
Gently close the battery compartment by pressing the bottom of
the door upward with your finger
tip. Do not force the door shut. If
it does not close easily, check to
see if the battery was inserted
properly. When the battery door
is completely closed, your hearing
instrument is ready for use.
Removing the battery
Normally the battery drops out
when the compartment is completely open. If the battery does not
come out, lightly tap the system or
push the battery out with a pencil
as shown.
Low battery indicator
Your hearing system may be programmed to inform you
when the battery should be replaced for best system performance. You may hear an intermittent series of beeps and/or
experience low amplification power or volume. Change the
battery when either of these occurs.
7
Caution:
Keep batteries and instruments away from the reach of
small children.
Batteries can be harmful if swallowed.
If swallowed consult a physician or a hospital
immediately.
Change the batteries when any of the following occur:
- volume becomes softer or weak
- you hear a battery signal beep
Do NOT throw used batteries into household trash.
Return them to your hearing instrument specialist
for environmentally correct disposal.
8
Battery compartment door lock
Your instrument is equipped with
a battery compartment door lock.
They are intended to prevent the
unintentional removal of batteries
from their compartment.
To lock the battery compartment,
open the compartment door to the
first stop. Push the slide to the
right with a suitable tool.
To unlock the battery compartment again, open the compartment door to the first stop. Push
the slide to the left with a suitable
tool.
Your hearing instrument specialist
can further instruct you on the use
of this feature, if necessary.
9
Inserting and removing
your CIELO BTE
Make sure that your hearing
instrument is turned off. Hold the
earmold between your thumb and
index finger and insert it carefully
into your ear canal. You may find
it helpful to pull your ear slightly
upward or to the back. Gently
work the earmold into its proper
position by adjusting it until it is
firmly seated in your ear. Once
inserted, you should be able to
feel if the earmold is placed
correctly. Next, place your hearing
instrument behind your ear and
turn it on.
Tip:
Practice inserting and removing
your hearing instrument correctly.
An easy way to practice is to sit
down at a table. Place a mirror in
front of you and prop your elbows
on the table so you can guide
your hands easily and safely. This
will help you stay relaxed and
comfortable while you practice.
10
Turning your CIELO BTE
on and off
Via the battery compartment
Your CIELO hearing system automatically turns on when
a battery is inserted and the compartment door is completely
closed.
To turn off
Press the battery compartment to
the rear down to the first stop to
turn the instrument OFF.
To turn on
Fully close the battery compartment to turn the instrument ON.
11
Via the push button
Your hearing system can also
be programmed by your hearing
instrument specialist to be turned
on and off using the program
button.
To turn your hearing instrument off, press and hold the program button for approximately 2 seconds.
To turn your hearing instrument on again, press and hold the
program button for approximately 2 seconds.
Please note that when you turn your hearing instrument off
using the program button, you must wait approximately 10
seconds for the instrument to reset before turning it back on
using the program button.
Check with your hearing instrument specialist about which
on/off function your hearing system is equipped with.
Power-on delay
Your hearing instrument may be equipped with a "power-on
delay" feature. This feature delays sound from entering your
hearing instrument when it is first turned on, so that you may
insert the hearing instrument into your ear without experiencing unpleasant feedback (whistling).
12
Using the program button
How to select the programs
Your CIELO hearing system can
have up to 4 hearing programs.
They can be selected with a program button or when an audio
shoe is attached.
These programs change the characteristics of the sound coming
through the hearing system for specific listening environments.
Each time the button is pressed, the system changes to the
next program, which is confirmed with a beep. The number
of beeps you hear coincides with the selected program. That
means when Program "3" is selected, for example, you will
hear 3 beeps.
Each time your system is turned off and then on again, the
systems automatically resets to Program 1.
Hearing program
1
2
3
4
Description of the hearing situation
The CIELO S has 3 programs.
13
Using the directional
microphone system
For CIELO DIR
According to your hearing needs, your CIELO hearing system
can be adjusted to focus on those sounds in front of you
(directional mode) when you are having a face-to-face conversation in a noisy environment. The hearing system can
also be adjusted when you are in quieter environments and
want to hear the sounds around you (omnidirectional mode).
To make this adjustment use the program button to change
to the directonal program. Your hearing instrument specialist
will tell you which program is configured for directonal
mode.
14
Using the volume control
For CIELO DIR, CIELO P and CIELO SP
Your CIELO DIR, CIELO P and CIELO SP
hearing system is fully automatic. There
is no need to manually adjust the volume
control. However, if you prefer manual
volume control, CIELO DIR, CIELO P
Rotate the wheel
upwards to increase
volume. Rotate it down
to decrease volume.
If your system is programmed for manual adjustment, the
wheel-shaped volume control can be rotated up (louder) or
down (softer) to select the desired listening volume.
To increase volume, place your index finger gently against
the volume control wheel and rotate it upward. If your
system is equipped with a warning tone for volume control
limits, once it is heard, adjusting the volume control further
in that direction will have no effect. To reduce the volume,
rotate the wheel in the opposite direction.
and CIELO SP hearing system can be
programmed for manual adjustment.
If your hearing system has not been programmed for manual
control adjustment, the volume will automatically adjust and
rotating the volume control wheel will have no effect.
15
Audio input
For CIELO DIR, CIELO P and CIELO SP
Your hearing system is equipped with audio input capability.
This enables the connection between the hearing system and
accessories such as an FM system, tape recorder, television, or
infrared device. It can be useful for adults in difficult listening
situations and for children in classrooms. Because the sound is
coming directly from the sound source to the hearing system,
the signal is clearer and unaffected by poor room acoustics.
Your hearing instrument specialist can further instruct you
on the use of the audio input, and provide information regarding audio input accessories such as audio shoes and cords.
Note:
You must use the audio shoe designed exclusively for CIELO.
It is marked by a printed "G" for CIELO Dir, “L“ for CIELO P and
“M“ for CIELO SP which can be seen when looking from the
top into the audio shoe.
Small recess in the
hearing system housing
Expect the CIELO Dir audio shoe
16
Nib in the audio shoe
Before the audio shoe can be connected to the hearing system
the following steps have to be fullfilled:
1. Open the battery compartment
2. Open the audioshoe cover
3. Close the battery compartment
Attaching the audio shoe
Take the audio shoe and hook
the two nibs into the two small
recesses of the hearing system
housing. Slide the audio shoe
to the inner side of the hearing
system housing until it snaps
into the end position.
Removing the audio shoe
To remove the audio shoe, slide
the audio shoe in the opposite
direction.
With the connected audio shoe the battery compartment
switch is disable and the hearing system only can be switched
off with the push button.
Safety Instructions for hearing systems with audio input
The audio input may be connected to line-operated equipment
only if the equipment fulfils the safety requirement IEC 65 / DIN
VDE 0860.
17
Using the telephone
Automatic telephone program
With AutoPhone functionality, your
CIELO hearing system will automatically switch to the telephone program when you hold a hearinginstrument-compatible-telephone
handset near to your hearing instrument. When you have finished
speaking on the phone and you
move the telephone handset away from the hearing instrument, it will automatically return to the previously used
hearing program.
You can also select the telephone program manually by
using the program push button.
The telephone program can be set to microphone mode or
telecoil mode. Your hearing instrument specialist will program
your hearing system to your individual requirements.
AutoPhone magnet accessory
Some telephones produce a magnetic field strong enough
to activate the AutoPhone function. Most types of telephones
require a small magnet, available as an accessory, which can
be attached to telephone receivers to activate the AutoPhone
function. Ask your hearing instrument specialist about this
accessory and if it is right for your hearing care needs.
18
Note:
Magnets can pose risks to electronics and magnetic storage
mediums when placed in close proximity. Take care not to
set magnets near computers, color monitors, television sets,
floppy discs, video/audio tape and other electronic equipment.
Keep magnets away from the reach of children. If swallowed
consult your physician.
Magnets may interfere with the operation of life supporting
systems (i.e. pace-makers, magnetic valves etc). Use magnet
only if not in doubt about the safe distance.
The Safe distance between pacemaker and magnet should
be at least 10 cm (4 inch).
19
Maintenance and care
Your new CIELO hearing system is a highly sensitive system.
Proper care and handling will ensure the best possible
performance.
Earwax may accumulate on your earmold. If not cleaned
regularly you can damage the hearing system or cause
health problems. Therefore:
1. It is essential to detach the ear-
mold from your behind-the-ear
system and then place it in the
cleaning bath. Caution: Do NOT
put the hearing system in water,
only the earmold.
2. Occasionally bring your hearing
system to your hearing instrument specialist to have the
hearing tube changed and the
system checked.
Always store your hearing system in the case
provided.
20
Care tips:
• You should place your hearing
system in a "dry aid kit" with a special
moisture-attracting capsule overnight.
The drying capsule draws damaging
moisture out of the system.
• Your hearing instrument specialist can
provide you with special care sets and
drying capsules to keep your hearing
system in good condition.
Important notes
• Never expose your hearing system to extreme temperatures
or high humidity. Do not store it in direct sunlight. Do not
wear it when taking a shower or when applying hairspray.
• As with all electrical, non gas-encapsulated systems,
the hearing system must not be operated in explosionendangered rooms.
• Do not wear your hearing system during short-wave therapy,
or if you work with medical treatments that use strong
magnetic or high-frequency fields, such as a MRIs or X-rays.
• Make sure to turn off the system when not in use.
This helps preserve your batteries.
• When not wearing your system for long periods of time,
remove the batteries. This prevents leakage, which can
some times occur in batteries. Replace batteries that have
a leakage immediately.
21
Troubleshooting tips
Your CIELO hearing system is an extremely reliable device.
However, should a problem occur, this can usually be corrected quickly. Use this trouble shouting guide to sort out simple
problems.
PROBLEM CAUSE POSSIBLE SOLUTION
System Weak or dead Replace with new
sound is weak battery battery
System clogged Clean earmold
Volume too low Turn up volume control
System Improper seating in Try reinserting the instru-
whistles ear ment until it fits securely
Volume control too Lower volume control
high
Clogged with wax or Clean earmold or contact
excessive wax in your hearing instrument
ears specialist
22
Crack in earmold See your hearing instrutubing ment specialist
PROBLEM CAUSE POSSIBLE SOLUTION
Sound is Volume control too Lower volume control
distorted or high
intermittent
Weak battery Replace battery
“Buzzing” or Battery compartment Gently close the
“whistling” is not completely battery compartment
sound closed
Weak battery Replace battery
Hearing System not Turn on system
system turned on
does not work
Battery compart- Gently close the battery
partment is not compartment completely
completely closed
Dead battery Replace with new battery
Battery polarity Make sure battery is
reversed inserted correctly
If you still encounter problems after trying these suggestions,
consult your hearing instrument specialist.
23
With the CE marking Siemens confirms compliance with the European Directive 93/42/EEC
concering medical devices.
Within the European Union, the marked equipment is covered by
"Directive 2002/96/EC of the European Parliament and of the Council
of 27 January 2003 on waste electrical and electronical equipment.
Amended by Directive 2003/108/EC" (WEEE).
Siemens
Audiologische Technik GmbH
Gebbertstraße 125
91058 Erlangen
Germany
Order-No.: A91100-M5100-1189-02-7600
Printed in Germany
1205.CG
1014 5383
www.hearing-siemens.com
Subject to change without prior notice.
0123
Loading...