Senton 39280 Users Manual

®

Excursion

Congratulations on your selection of the Excursion
from Northwestern Bell Phones. This quality 900MHz cordless
telephone, like all Genuine BELL® products, has been designed
to give you many years of continuous service and represents the
best value for your money. It requires little maintenance and is
easy to setup and operate.

39280

®

39280

OWNER’S MANUAL# 39280ver.061703A-1
PAGE: Front Cover English U.S.A version

IMPORTANT SERVICE INFORMATION

Read this manual before attempting to setup or use this instrument. It contains important
information regarding safe installation and use. Keep this manual for future reference.
Also save the carton, packing and proof of purchase to simplify and accelerate any needed
action. If you need assistance or service, call [phone] between 8:00 a.m. and 4:30
p.m. Pacific Standard Time, Monday through Friday. You can also visit our web site at
http://www.nwbphones.com for technical support and information on our other products.

WARNING

To prevent fire or shock hazard, do not expose this product to rain or any type of excess
moisture. If accidentally dropped into water, the AC adapter should immediately be
unplugged from the wall along with the telephone line cord.

THIS SYMBOL IS INTENDED TO ALERT THE USER OF

THE PRESENCE OF IMPORTANT OPERATING AND
MAINTENANCE (SERVICING) INSTRUCTIONS IN THE
OWNER'S MANUAL.

Excursion®39280

CARTON CONTENTS

• Excursion

• Rechargeable Ni-Cd Battery Pack

• Telephone Line Cord (Long and Short)

• Wall Mount Screws and Hardware

• AC Adapter (9VDC, 200mA, Center Positive)

• User’s Manual

• Warranty Card

• Accessory Order Form

®

39280 Base and Handset

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SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY
INSTRUCTIONS

When using your telephone equipment,
basic safety precautions should always
be followed to reduce the risk of fire,
electric shock, and injury to persons,
including the following:

1. Read and understand all instructions.

2. Follow all warnings and instructions
marked on the product.

3. Unplug this product from the wall
outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners.
Use a damp cloth for cleaning.

4. Do not use this product near water,
for example, near a bathtub, wash
bowl, kitchen sink, or laundry tub,
in a wet basement or near a
swimming pool.

5. Do not place this product on an
unstable cart, stand, or table. The
product may fall, causing serious
damage to the product.

6. Slots and openings in the cabinet
and the back or bottom are provided
for ventilation, to protect it from
overheating. These openings should
never be blocked or covered. The
openings should never be blocked
by placing the product on the bed,
sofa, rug, or other similar surface.
This product should never be placed
near or over a radiator or heat
register. This product should not be
placed in a built-in installation
unless proper ventilation is provided.

7. This product should be operated
only from the type of power source
indicated on the marking label. If
you are not sure of the type of
power supply to your home, consult
your dealer or local power company.

8. Do not allow anything to rest on the
power cord. Do not locate this

product where the cord will be
abused by persons walking on it.

9. Do not overload wall outlets and
extension cords as this can result in
the risk of fire or electric shock.

10. Never push objects of any kind into
this product through cabinet slots as
they may touch dangerous voltage
points or short out parts that could
result in a risk of fire or electric
shock. Never spill liquid of any
kind on the product.

11. To reduce the risk of electric shock,
do not disassemble this product, but
take it to a qualified service
contractor when some service or
repair work is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the appliance is
subsequently used.

12. Unplug this product from the wall
outlet and refer servicing to
qualified service personnel under
the following conditions:

A. When the power supply cord

or plug is damaged or frayed.

B. If liquid has been spilled into

the product.

C. If the product has been

exposed to rain or water.

D. If the product does not operate

normally by following the
operating instructions. Adjust
only those controls that are
covered by the operating
instructions. Improper
adjustments of other controls
may result in damage and will
often require extensive work
by a qualified technician to
restore the product to normal
operation.

E. If the product has been

dropped or the cabinet has
been damaged.

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F. If the product exhibits a

distinctive change in
performance.

13. Avoid using a telephone (other than
a cordless type) during an electrical
storm. There may be a remote risk
of electric shock from lightning.

14. Do not use the telephone to report a
gas leak in the vicinity of the leak.

INSTALLATION
PRECAUTIONS

1. Never install telephone wiring
during a lightning storm.

2. Never install telephone jacks in wet
locations unless the jack is
specifically designed for wet
locations.

3. Never touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.

4. Use caution when installing or

modifying telephone lines.

MAINTENANCE

1. Use a damp cloth to clean the
plastic cabinet. A mild soap will
help to remove grease or oil. Never
use polish, solvents, abrasives or
strong detergents since these can
damage the finish.

2. Your phone should be situated away

from heat sources such as radiators,
heaters, stoves or any other
appliance that produces heat.

CAUTION

Risk of explosion if battery is replaced
by an incorrect type. Dispose of used
batteries according to the instruction.
read and follow these instructions:

1. Use only the 3.6V, 450mAh, Ni-Cd
battery pack . The type NO. is 3SN­AA45-S-X1.

2. Do not dispose of the battery in a
fire. The cell may explode. Check
with local codes for possible special
disposal instructions.

3. Do not open or mutilate the battery.
Released electrolyte is corrosive and
may cause damage to the eyes or
skin. It may be toxic if swallowed.

4. Exercise care in handling the battery
in order not to short the battery with
conducting material such as rings,
bracelets and keys. The battery or
conductor may overheat and cause
burns.

5. Recharge only the battery provided
with or identified for use with this
product. The battery may leak
corrosive electrolyte or explode if it
is not the correct type.

6. Do not attempt to rejuvenate the
battery provided with or identified
for use with this product by heating
them. Sudden release of the battery
electrolyte may occur causing burns
or irritation to eyes or skin.

7. When inserting the battery into this
product, the proper polarity or
direction must be observed.
Reverse insertion of batteries can
cause charging that may result in
leakage or explosion.

8. Do not store this product, or the
battery provided with or identified
for use with this product, in high­temperature areas. Batteries that are
stored in a freezer or refrigerator for
the purpose of extending shelf life
should be stabilized at room
temperature prior to use after cold
storage.

9. Disconnect telephone lines before

installing batteries.

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SAVE THESE INSTRUCTIONS

FCC NOTICE

The FCC requires that you be advised of
certain requirements involving the use of
this telephone.

1. This telephone is hearing aid
compatible.

2. This equipment complies with 47
CFR Part 68 requirement. On the
bottom of this equipment is a label
that contains, among other
information, the ACTA registration
number and Ringer Equivalence
Number (REN) for this equipment.
If requested, provide this
information to your telephone
company.

3. The REN is useful to determine the
quantity of devices you may connect
to your telephone line and still have
all of those devices ring when your
number is called. In most, but not
all areas, the sum of the RENs of all
devices should not exceed five (5.0).
To be certain of the number of
devices you may connect to your
line, as determined by the REN, you
should call your local telephone
company to determine the maximum
REN for your calling area.

4. If your telephone causes harm to the
telephone network, the telephone
company may discontinue your
service temporarily. If possible,
they will notify you in advance. But
if advance notice is

not practical, you will be notified
as soon as possible. You will be
advised of your right to file a
complaint with the FCC.

5. Your telephone company may

make changes to its facilities,
equipment, operations or
procedures that could affect the
proper operation of your equipment.
If they do, you will be given
advance notice so as to give you an

opportunity to maintain
uninterrupted service.

6. If you experience trouble with the
telephone, please contact VTC
Service & Manufacturing Co., Inc at
[phone] or write to: VTC
Customer Service, 16988 Gale Ave.,
City of Industry, CA 91745 for
repair/warranty information. The
telephone company may ask you to
disconnect this equipment from the
network until the problem has been
corrected or you are sure that the
equipment is not malfunctioning.

7. This equipment may not be used on
coin service provided by the
telephone company. Connection to
party lines is subject to state tariffs.
(Contact your state public utility
commission or corporation
commission for information.).

8. USOC jack type is RJ11C and the

compatible jack is part 68
compliance.

NOTICE: If your home has specially
wired alarm equipment connected to the
telephone line, ensure the installation of
this [equipment ID] does not disable
your alarm equipment. If you have
questions about what will disable alarm
equipment, consult your telephone
company or a qualified installer.

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This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and,
(2) his device must accept any interference received, including interference that
may cause desired operation. Privacy of communications may not be ensured when
using this phone.

Changes or modifications not expressly approved in writing by Northwestern Bell
Phones may void the user's authority to operate this equipment.

Some cordless phones operate at frequencies that may cause interference to nearby
TVs and VCRs; to minimize or prevent such interference, the base of the cordless
phone should not be placed near or on top of a TV or VCR; and, if interference is
experienced, moving the cordless telephone farther away from the TV or VCR will
often reduce or eliminate the interference.

AC ADAPTOR: Use only with Class 2 Transformer, 9VDC output,200mA,
center pin positive.

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Excursion

9VDC200mA

Handset Antenna

INUSE/BATT LOW
LED Indicator

RINGER
OFF/ON Switch

VOL(Volume)
Button
Handset Jack

Tone(*) Button

MUTE Button

®

39280 CONTROLS DIAGRAM

Handset Receiver

TALK Button

Flash Button

MEMO Button

RE/PA(Redial/Pause)
Button

SCAN Button

PAGE Button

IN USE/
CHARGE LED
Indicator

Base Unit Antenna/

Visual ringer indicator

Base Unit
(Rear View)

TONE PULSE

LINE

TONE/PULE DC 9V TEL. LINE
Switch Jack Jack

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DESCRIPTIONS

Handset Controls:

Handset Antenna - A fixed antenna.

IN USE/BATT LOW LED Indicator- -

(IN USE) Flashes rapidly while auto­scanning. Lights solid whenever the
handset is in TALK mode. Turns off
when the handset is not in use and out of
the base unit.(BATT LOW) This LED
flashes slowly if the handset battery
needs charging.

TALK Button - Press this button to
place a call, answer a call, or end a call.

RE/PA (REDIAL /PAUSE) Button ­(REDIAL)Press to automatically dial the
last phone number dialed up to 32 digits.
(PAUSE) Allows you to insert a 4­seconds delay between dialed numbers
in PABX systems or long distance
services.

FLASH Buttons – Momentarily hangs
up the phone to access custom calling
features such as Call waiting or Three­way calling provided by your local
phone company.

Headset Jack – A jack located on the
side of the handset used for connecting
your headset used for connecting your
headset to enjoy a hands-free
communication.

RINGER ON/OFF Switch - For normal
use, set switch to ON. To save battery
power and to turn off the handset ringer,
switch to OFF.

Mute Button---Used to turn off the
handset’s microphone so the other party
can not hear your side of the
conversation. Press the MUTE button
again to return to the conversation.

Memory(MEMO) Button – Used for
storing/retrieving phone numbers
to/from the 10 memory locations.

Charge Contacts – For charging the
handset battery pack. We recommend
that you clean these contacts periodically
with alcohol-moistened cloth or cotton
swab.

TONE(*) Button – Press to temporarily
change the dialing mode form pulse to
Tone when dialing in the Pulse mode.
Provides tone function to access special
services such as phone banking.
.
Scan Button – Used to manually select
one of the 40 operating channels when
you experience interference on the
handset.

Volume Control Button - Allow you
to Select the receiver volume level (Low,
Mid, Hi).

BASE UNIT CONTROLS:

Base Antenna - A fixed antenna.

Base Unit Charge Terminals - Used for

charging handset batteries. We
recommend that you clean these contacts
periodically with an alcohol-moistened
cloth or cotton swab.

IN USE/CHARGE LED Indicator ­Lights up to indicate the unit is ON or
when the handset is placed on the base
unit for charging. It flashes to indicate
the page function is in use.

Visual Ringer Indicator - Flashes to
indicate the phone is ringing, as a signal
to the user, when the ringer is off.

PAGE Button - Allows you to locate the
handset when it is not on the base, or to
alert the person near the handset.

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TONE/PULSE Switch - A switch

Compartment

Ni

Belt clip hook

located on the rear side of the base unit,
which allows you to set the dialing mode
to either Tone dialing or Pulse(rotary)
dialing.

DC 9V jack - A jack located on the rear
side of the base unit used for connecting
the AC adaptor to the base unit.

INSTALLATION

CAUTION: USE ONLY THE

NICKEL CADMIUM(Ni-Cd)
BATTERY TYPE INCLUDED WITH
THIS UNIT. USE OF OTHER
BATTERY TYPES MAY CAUSE
INJURIES OR DAMAGE.

Battery Installation

1. Remove the battery compartment
cover of the handset by pressing the
top of the cover and sliding it down.

2. Connect the Ni-Cd battery pack
plug along the slot into the handset’s
battery connector as shown below.

Handset
Battery

-Cd
Battery
Pack

Battery
Connector

3. Insert the Ni-Cd battery pack into
the battery compartment.

4. Replace the battery compartment
cover by sliding it up towards the
handset.

NOTE: Use the type and size of Ni-Cd
battery pack, 3.6V, 450mAh. It is
recommended that the Ni-Cd battery

(Figure 1)

Red
wire

Black
Wire

pack should be fully charged overnight
prior to initial use.

Belt Clip Installation
With the back of handset facing up,
insert one side of the belt clip hook into
the matching slots at the top side of
handset as shown in Figure2. Slide the
other hook until it locks into place from
the opposite side of the handset.

(Figure 2)

Wall Mounting (With a standard
AT&T or GTE modular wall jack)

You may choose to install the Telephone
base unit onto a wall.

Wall Mounting (Standard Wall Jack)

1. Connect the short telephone line
cord to the telephone line jack on
the rear of the base unit.

2. Insert the free end of the short line
cord through the hole of the
mounting bracket.

3. Insert the hooks of the mounting
bracket into the matching slots on
the back of the unit as shown in
Figure 3.

4. Press the two locks located on the
side of the mounting bracket until
the locking hooks snaps into the

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inner slots of the base unit as shown

Wall

Wall

Stud

Wall

in Figure 4.

5. Press the middle locking hooks of
the mounting bracket while pushing
the back of the mounting bracket
until it snaps to lock as shown in
Figure 5

NOTE: Ensure that the lock guide

stays in place on the hole provided
on the base unit as shown in Figure

6.

6. Plug the free end of the short line

cord into the modular wall jack.

7. Align the upper keyhole on the

mounting bracket with the upper
stud of the wall plate, so that the
opeing end of the mounting braket
matches the lower stud, pull the
mounting bracket down until it is
securely seated.

Mount
Stud

Telephone
Modular
Jack

Mount

Wall Mount Bracket

(Figure 7)

Wall Mounting (No Standard Wall Jack)

1. Drill two holes with a vertical
distance between the two marked
positions of 3

"

15/16

( 100mm) as

shown in Figure 8.

2. Drive a screw into each of the holes.

(Figure 8)

Tighten them to the end of the screw

lines, only leaving the smooth part
of the screw head outside the wall.

3. Install the wall mount bracket into
the base unit as previously discussed
in Figures 3-6.

4. Hand the unit onto the screws, then
slide it down firmly to fasten the
base securely, as shown if Figure 9.

(Figure 9)

Wall Mount Bracket

Mount
Stud

Uninstalling the Wall Mount Bracket

To remove the wall mount bracket form
the base unit, pull it back as shown in
Figure 10.

(Figure 10)

POWER CONNECTION

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UTION: You must use a Class II, 120
Volt AC/9 Volt DC adaptor that delivers
at least 200mA. The center tip must be
positive and the plug must correctly fit
the unit’s DC 9V jack.

1. Plug the AC adaptor into a standard
AC outlet.

2. Insert the small plug inot the DC 9
jack on the rear of the base unit as
shown in Figure 11.

DC 9V
Jack

AC
Adaptor
Plug

Tone/Pulse
Switch

TONE PULSE

9VDC200mA

( Figure 11)

Telephone
Line Jack

AC
Outlet

LINE

AC
Adaptor

HEADSET CONNECTION

One of the special features of your
phone is that your handset could utilize a
headset(not included) for hands-free
communication. Insert the small plug at
the end of your headset cord to the
headset jack at the side of the handset as
shown in Figure 12. Follow the
procedures discussed in “Placing a Call”
when to place and receive a call.

Note: The headset jack of your cordless
telephone is compatible with 2.5mm
headset plugs only. When you plug in the
headset into the headset jack, it
automatically mutes the microphone and
speaker of the handset. Unplug the
headset to return the handset to normal
use.

Headset
Jack

(Figure 12)

INITIAL SETUP

Please follow these steps before using
the cordless telephone for the first time.

1. Ensure that the handset battery pack
is installed and charged fully for at
least 12 hours.

2. Ensure that all connections(line cord
and adaptor cord) are properly
inserted into rear of the base unit.

Setting the TONE/PULSE Switch

• If your home is equipped with tone­dialing service set the
TONE/PULSE switch to TONE
position.

• If you have a pulse (rotary) dialing
service, set the TONE/PULSE
switch to PULSE position.

TELEPHONE OPERATION

Place a Call

1. Pick up the handset and press the
TALK button. The cordless
telephone will automatically scan
for the best channel available, as
indicated by the flashing IN
USE/BATT LOW LED indicator.

2. Once it finds a clear channel, the IN
USE/BATT LOW LED indicator
will light solid and a dial tone will
be heard. You can then dial the

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desired phone number on the

in the dialing sequence. Pressing the

handset keypad.

Receive a Call

If the handset is on the base:

• Since the cordless telephone

features “Auto-Answer,” simply
pick up the handset from the base
cradle. The unit will scan for a clear
channel then you can talk to the
calling party after it has found one.

If the handset is out of the base:

• Press the TALK button on the

handset. The unit will scan for a
clear channel.

• The IN USE/BATT LOW LED

indicator will flash rapidly (to
indicate that it is auto-scanning).
After it has found a clear channel,
the IN USE/BATT LOW LED
indicator will light solid. You can
then start conversation with the
calling party.

NOTES:

• The handset RINGER ON /OFF

switch must be in the “ON” position
for ringer to operate.

• The base unit does not have a ringer

and does not ring when receiving an
incoming call.

• If you are too far away form the

base unit, the handset emits “beep”
sounds to warn you that the
background noise level is too high
for proper communication between
the handset and the base unit. When
you hear this sound, you should
move closer to the base unit to
reduce the noise level. Otherwise,
the call will automatically cut off.

Channel Selection (40 Channels)

Channel Scan (Auto-Scan)

• When you initiate or receive a call,

the cordless telephone auto-scans
for the best channel available.

Channel Scan (Manual Scan)

• If the existing channel becomes
noisy or starts having radio
interference, press the SCAN button
repeatedly until a clear channel is
found.

NOTE: When there is excessive static
and causes the handset to lose link with
the base, return the handset to its cradle
on the base unit to re-establish the
security link.

Ending a Call

Upon completion of a call, you can hang
up the cordless telephone by returning
the handset back to its cradle on the base
unit (this feature is also called Auto­Standby), or by pressing the TALK
button on the handset.

Last Number Redial

The last number redial feature may be
used to dial the last number called(up to
32 digits).

1. Pick up the handset and press the
TALK button.

2. Listen for a dial tone.

3. Press the REDIAL button. The
cordless telephone will
automatically redial the last phone
number you called.

Flash Function

Pressing the FLASH button(while the
phone line is in use)momentarily hangs
up the phone to access custom calling
features such as Call Waiting or Three­Way Calling provided by your local
phone company. For other Custom
Calling features, refer to the instructions
provided by your local phone company.

Pause Function

In some cases, such as PABX or long
distance service, a pause may be needed

PAUSE button inserts a 4-second delay
between dialed numbers. Pauses may be

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programmed into the memory. Each 4­second pause occupies one digit of the
available 16 digits per memory location.

Memory Dialing

You can store and recall up to 10
frequently called telephone numbers (up
to 16 digits each) from the handset.
Storing Telephone Numbers into
Memory

1. Ensure that the base unit IN USE
LED indicator is off and the handset
is in standby mode(IN USE/BATT
LOW LED indicator is off).

2. Press the MEMO button on the
handset.

3. Dial the phone number you want to
store.

4. Press the MEMO button again.

5. Press a memory location where you
want to store the phone number
(from 0 to 9). You will hear one
confirmation beep.

6. To store more phone numbers or
modify existing numbers in memory,
repeat steps 1-5.

NOTES:

• The maximum number of digits that
can be stored for each phone
number is 16 digits both in pulse
and tone mode.

• Pause can be programmed into a
memory dialing sequence. Each
pause occupies on digit. If you are
using a switchboard system to
access an outside line, press the
PAUSE button on the handset to
store a pause.

Dialing a Number from Memory

1. Pick up the handset and press the
TALK button. The handset IN
USE/BATT. LOW LED indicator
flashes while auto scanning for the
best channel available. A dial tone
will be heard when the IN

USE/BATT LOW LED indicator
lights solid.

2. Press the MEMO button.

3. Press the memory location (0-9) on
the keypad for the number you have
stored. The stored number will be
dialed automatically.

NOTE: If you have difficulty storing or
recalling numbers from memory, refer to
the “Troubleshooting” chart of this user
manual.

Changing Stored Phone Numbers

1. Follow the steps described in
“Storing Telephone Numbers into
Memory”.

2. The new phone number will
automatically replace the previous
one.

PAGE Function

To alert the handset user or to locate the

misplaced handset, press the PAGE

button on the base unit. Pressing this

button will activate the handset to beep

for one (1) minute, provided that

handset is located within transmitting

range. Press again to stop.

NOTE: The base unit could page the
handset regardless if the handset ringer
is set either to ON or OFF.

RINGER ON/OFF SWITCH

You can set the handset to the following
settings:

• ON - The handset rings when
receiving incoming calls. For
normal use, always set the switch to
this position.

• OFF – Turns off the handset ringer.

NOTE: The handset will not ring when

the RINGER ON/OFF switch is set to
OFF.

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Low Battery Warning

When the handset battery voltage level is
low, the IN USE/BATT LOW LED
indicator on the handset will start to
blink and a beep sounds. Return the
handset to its cradle on the base unit for
charging.

65,536 Combination Security Coding

The cordless telephone have a digital
coding security system to prevent
unauthorized use of your telephone line
by other cordless phones nearly. The
cordless telephone have 65,536 possible
security code combinations. Each
combination of the code is randomly
generated every time the handset is
picked up.

Resetting Security Code and Channel
Communication between the handset and
the base unit may not be possible in any
of the following situations:

1. After a power failure.

2. After relocating the base unit by
disconnecting the AC adapter.

3. After replacing the handset battery.

4. The handset goes out of range from
the base unit.

To reset, place the handset on the cradle
of the base unit for five seconds.

Out of Range Detection
The cordless telephone is equipped with
Out of Range detection system. If you
go too far away from the base during a
call, the handset may lose link with the
base unit. When this happens, the
handset emits a beeping sound every
second to warm you that the background
noise level is too high for proper
communication between the handset and
the base unit. When you hear this sound,
you should move closer to the base unit
to reduce the noise level. Otherwise, the
call will automatically cut off.

TECHNICAL
INFORMATION

This cordless phone uses radio
frequencies to allow mobility. There are
certain difficulties in using radio
frequencies with a cordless telephone.
While these are normal, the following
could affect the operation of your system.
Noise: Electric pulse noise is present in
most homes at one time or another. This
noise is most intense during electrical
storms. Certain kinds of electric
equipment such as light dimmers,
fluorescent bulbs, motors, and fans also
generate noise pulses. Because radio
frequencies are susceptible to these noise
pulses, you may occasionally hear them
in your handset. Generally they are a
minor annoyance and should not be
interpreted as a defect in your system.
Range: Because radio frequencies are
used, location of the base unit can affect
operating range. Try several locations in
your home or business and pick the one
that gives you the clearest signal.
Interference: Some electronic devices
operate in and/or generate interference
near the operating frequencies of your
cordless telephone. While several
protection circuits are used to prevent
unwanted signals, there may be periods
when these unwanted signals cause
interference. If interference occurs
frequently, it can be minimized or
eliminated by lowering the height of
your base antenna or by relocating the
base unit. You can check for
interference before selecting the final
base unit location by plugging in the
phone.

Improving Cordless Reception

Follow these guidelines to improve
cordless sound quality:

• Select an area to install the unit

where it is closest to the center of
your home or office. This will

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improve the operating range of the
unit.

• Keep the base unit away from

electrical equipment. Radio
Frequency Interference (RFI) is
sometimes generated by these
appliances, which can cause a
degradation in cordless reception.

• Keep the handset batteries charged

as much as possible. Weak handset

batteries can limit the range of
cordless operation.

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TROUBLESHOOTING

SYMPTOM SOLUTION

No dial tone

Will not ring

Can not dial out

Memory feature
does not work

• Check to see if the handset battery pack is connected inside the

handset battery compartment.

• Make sure that the adaptor plug is connected to the base unit.

• Check for the telephone line cord connections, Ensure that both

connectors are plugged securely on the jacks.

• Ensure that no other telephone is sharing the same line as the

cordless telephone when off-hook.

• Test the phone at a different telephone wall jack and listen for a

dial tone.

• Test a different phone in the wall jack and listen for a dial tone.

• Check the handset RINGER ON/OFF switch. For normal use,

set to ON. The handset will not ring in OFF mode.

• The phone or another phone connected to the same line may be

in the off-hook (IN USE) position.

• Try a different phone, if the problem still exists, the fault is not

with the unit.

• Look for the Ringer Equivalence Number(REN) number

printed underneath your phone(s). Sum up the total REN
numbers for all the phones or answering machines connected to
your telephone line. Your phone(s) may not ring if the REN
total exceeds five(5). Please call your local company to
determine the maximum REN for your calling area.

• Press the TALK button on the handset and listen for a dial tone

before dialing out.

• Are you in a rotary only area? Set the TONE/PULSE switch to

PULSE.

• Try a different phone in the jack. If the problem persists, the

fault is not in the cordless telephone.

• Is the phone connected to an answering machine? Disconnect

the answering machine and try to have the phone plugged into
the jack alone. If it works alone, there is a compatibility
problem. Purchase a 2 or 1 adaptor into the modular wall jack,
and then plug the phone into one side and the answering
machine on the other side of the adaptor.

• Make sure that the unit is in the standby mode before storing a

phone number.

• The maximum number of digits that you can store for each

memory location is 16 digits. See the “Memory Dialing”
section for more details.

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No link between
the base and
handset

The unit locks up
and becomes
inoperable

• You may have taken the handset at a distance away from the

base that is beyond its normal operating range. Refer to the
section of “Operating Range” in the manual for more details.

• In the unlikely event that the unit locks up and becomes

inoperable, you can reset the system by momentarily
disconnecting and reconnecting the handset battery pack.
Afterwards, return the handset to its cradle on the base unit to
reset the security code before using the unit.

• Should a power outage occur while the handset is away from

the base unit, the handset must be returned to its cradle on the
base unit to reset the security code when power is resumed.

AC ADAPTOR:USE ONLY WITH CLASS 2 POWER SOURCE, OUTPUT

THIS SYMBOL IS INTENDED TO ALERT THE USER OF THE

9VDC, 200mA .

PRESENCE OF IMPORTANT OPERATING AND
MAINTENANCE (SERVICING) INSTRUCTIONS IN THE
OWNER’S MANUAL.

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Distributed Exclusively Worldwide by Unical Enterprises, Inc., Industry, California, USA
39280/061703A-2 www.nwbphones.com

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