Sato MB410I, MB400I User Manual

Quick Guide
For printer model:
MB400i / MB410i
www.satoworldwide.com
PN: 9001191(D)
www.satoamerica.com
SATO America, Inc.
Charlotte, NC 28273
Main Phone: (704) 644.1650
Technical Support: (704) 644.1660
Technical Support Fax: (704) 644.1661
E-Mail: satosales@satoamerica.com
techsupport@satoamerica.com
www.satoamerica.com
Copyright 2009 SATO America, Inc. All rights reserved
Table of Contents
Preface ..................................................................................................... 1
For the Bluetooth or wireless LAN options ...............................................1
1. Safety Precautions ..................................................... 3
Markings and Symbols ............................................................................. 3
2. Unpacking ................................................................. 12
3. Names of Parts ......................................................... 13
Names and Functions of Operating Parts ..............................................15
4. Preparing for First-time Operation ......................... 17
Charging the Battery Pack ..................................................................... 17
Installing and Removing the Battery Pack .............................................. 20
Using the AC Adapter ............................................................................. 21
Loading Labels ....................................................................................... 23
5. Turning the Power On .............................................. 31
Power ON ............................................................................................... 31
Power OFF ............................................................................................. 31
6. Test Printing .............................................................. 32
7. Operation with an RS-232C Cable ........................... 33
8. Operation with a USB Cable .................................... 34
9. Operation via Infrared Communication .................. 36
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10. Operation with Bluetooth or Wireless LAN .......... 38
11. Removing printed labels ........................................ 39
When the next label is not printed .......................................................... 40
12. Troubleshooting ..................................................... 41
When printing fails (automatic printing) .................................................. 44
13. Daily Care ................................................................ 46
Caring for the thermal head .................................................................... 46
Caring for the platen/dispenser roller/paper sensor ............................... 47
14. Reference ................................................................ 48
Included Items ........................................................................................ 48
Options ................................................................................................... 48
Operation Modes .................................................................................... 53
DIP Switch .............................................................................................. 61
Basic Specifications of MB400i/MB410i ................................................. 63
15. SATO Contacts ....................................................... 67
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Preface

Thank you for purchasing the Barcode Printer, MB400i/410i.This manual is created so that a first-time user of MB400i/MB410i can learn its basic operations in a short time. Please read this manual carefully to make full use of the functions of MB400i/MB410i.
Use this section to ensure you properly care for and use the MB400i/ MB410i printer. Read this section carefully before using your printer.
Cautions
1. Reproduction of all or part of this manual is prohibited.
2. The content of this manual is subject to change without notice.
3. This manual was created with utmost care regarding its content. How­ever, if you find any unclear points, errors, or omissions, please contact the dealer from whom you purchased this printer.

For the Bluetooth or wireless LAN options

Cautions regarding radio waves This product is certified to meet technical standards based on the Radio Law. Therefore, no wireless license is required to use this printer.
The following actions can be punishable by law:
Disassembly or modification of this printer
Removing the certification label (serial label) on this printer
Use in the following locations may drastically shorten the communication distance, or prevent communication:
Near a microwave oven
Locations where static electricity or radio wave interference is abun­dant
Near wireless LAN equipment
1
“Bluetooth” is a registered trademark of Bluetooth SIG, Inc. USA. Our company is using this trademark based on a licensing contract with this association.
Before using the wireless LAN interface, be sure to set all security-related settings for the wireless LAN equipment according to this manual.
2

1. Safety Precautions

In this section, safety precautions about printer operation are explained to ensure proper care and usage. Make sure to read these carefully before using your printer.

Markings and Symbols

The following symbols or markings are used in this manual and on the printer so that you can properly use the printer, and to prevent any damage to property, harm or injury to yourself and others. Be sure to read their explanations carefully to familiarize yourself with their meanings.

Warning

Caution

Symbol examples
The triangle indicates something you should take abso­lute care with. The cautions are indicated concretely within the symbol. The symbol on the left indicates a risk of electric shock.
This symbol indicates information that, if ignored or applied incorrectly, creates the danger of death or seri­ous personal injury.
This symbol indicates information that, if ignored or applied incorrectly, creates the possibility of personal injury or property damage.
3
A circle with a diagonal line indicates something you should not do. The symbol on the left indicates that you should not try to take the unit apart.
A black circle with a picture inside indicates something you need to do. The symbol on the left indicates that you should unplug the unit from the wall outlet.
Specific Warnings
Liquid
Foreign Matter
Do not place any container with water or chemicals, such as flower vase or cup, as well as small metallic objects, near the printer. If any of these should drop into the printer, immediately turn off the power and contact your nearest dealer or service center. Continued use creates a danger of fire or electric shock.
Do not drop or insert metallic or flammable objects into the openings on the printer (such as outlets for cables). If any of these should fall into the printer, immediately turn off the power and contact your nearest dealer or ser­vice center. Continued use creates a danger of fire or electric shock.
4
Dropping and Damage
Abnormal Conditions
Disassembly
Should the printer ever be dropped or other­wise become damaged, immediately turn off the power and contact your nearest dealer or service center. Continued use creates a dan­ger of fire or electric shock.
Continued use of the printer while it is emit­ting smoke or strange odors creates the danger of fire or electric shock. Immediately turn off the power and contact your nearest dealer or service center. Do not try to service the printer by yourself.
Never try to take the unit apart or modify it in any way. Doing so creates the danger of fire or electric shock. Contact your nearest dealer or service center for checking, adjustment, or repair.
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Battery Pack
• Never try to take apart the battery pack or modify it in any way such as with a solder iron.
• Never expose the battery to direct flame, throw it into fire, or take any actions that may lead to shorting.
• When charging the battery pack, make sure to use the printer or the specified battery charger.

Warning

Warning AC Adaptor / Battery Charger (Option)
Use only the specified voltage. Using a differ­ent voltage may create the danger of fire or electric shock.
Use only the specified AC adapter. Using a different one may create the danger of fire or electric shock.
6
Warning Specific Cautions
Location
Never use the battery charger with any other battery pack except for the specified one. Doing so can rupture the battery, cause leak­age, fire or electric shock.
• Never cut, damage or modify the power cord. Also, never place heavy objects on the power cord or heat or pull the power cord. Doing so may damage the cord and create the danger or fire or electric shock.
• Should the power cord ever become seri­ously damaged (internal wiring exposed or shorted), contact your nearest dealer or ser­vice center for repair. Continued use of such a cord creates the danger of fire or electric shock.
• Never modify, excessively bend, twist, or pull the power cord. Doing so creates the danger of fire or electric shock.
Do not locate the printer in the area subjected to high humidity or dew. If dew forms inside the printer, immediately turn off the printer and do not use it until it has been dried up. Continued use creates the danger of electric shock or the printer damage.
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Power
• Do not use wet hands to operate the power switch, replace the battery pack or unplug the AC adapter or battery charger. Doing so cre­ates the danger of electric shock.
• The AC adapter set provided for this printer is specific to this printer. Do not use it for other electric equipment.
Thermal Head and Stepping Motor
• The thermal head gets very hot after print­ing. Take care when replacing the label or cleaning the printer just after printing to avoid burns.
• Touching the end of the thermal head with bare hands may cause injury. Take care when replacing the label or cleaning the printer to avoid injury.
• Do not try to replace the thermal head by yourself. Doing so creates the danger of injury, burns, or electric shock.
8
Tear-off Bar
This part contains a blade. Take care to avoid being injured by the blade and other sharp parts in the printer.
Replacing the Battery Pack
• Use only the specified battery pack.
• When replacing the battery pack, make sure to install the pack in the correct orientation. Incorrectly replacing the battery creates the danger of injury or damage to surrounding areas, or explosion.
• Replacing a small-size rechargeable battery (Lithium ion battery) Apply insulation treatment for the old battery pack by sealing the contact with tape or the like and ask our sales representative or ser­vice center for the measures to be taken to recycle the reusable materials. Do not place the battery pack together with other batteries such as dry batteries.
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Leaving the printer unused for a long time
If you have no plan to use the printer for a long time, remove the battery pack from the printer and unplug the AC adapter from the wall outlet.
Maintenance and Cleaning
For safe maintenance or cleaning of the printer, make sure to remove the battery pack and the AC adapter from the printer.
Precautions in Use
Do not place the printer in a hot or cold place.
The operation temperature range is 5° F to 122° F (-15°C to 50°C) (for wireless LAN: 32° F to 122° F (0 to 50°C) where humidity does not cause condensation. Do not place the printer in an area with high humidity or at a temperature outside the specified range.
Do not drop or apply undue shock to the printer.
The printer is generally resistant to vibration possibly caused during nor­mal transportation. However, do not apply extreme vibration or shock by dropping the printer.
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Do not disassemble or modify the printer.
The printer has high-precision components inside requiring fine adjust­ment. Do not disassemble the printer.
Connect the correct cables to the external input terminals.
Cables of the correct specifications are required for connection to the external equipment through the external input terminals. Contact your nearest dealer or service center if necessary.
Use the recommended accessories.
Using optional equipment other than the specified equipment may cause a malfunction.
Always use the equipment specified in this guide.
Use the correct media.
Use the specified media. Otherwise, faulty printing or printer damage may occur.
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2. Unpacking

Warranty
Quick Guide
Printer unit
Battery pack
Shoulder belt
Make sure you have all the printer components shown here. If any compo­nent is missing, contact the dealer where you purchased the product from.
The appearance of any cushioning material supplied (such as protector pads on the printer holder) may be changed across different production batches.
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3. Names of Parts

Infrared communication sensor
STATUS (LED)
Battery life indicator (LED) *
2
Main cover
Cover release lever
Dispenser unit
RS-232C cover
Battery cover
Label dispenser
USB/DIP switch cover
Tear-o bar
POWER button
LCD *
1
PRINT button
FEED button
DC input terminal cover
*2 On a wireless LAN interface operating panel (manufacturer option), a CHARGE LED is provided.
*1 Only provided on wireless LAN interface operating panel (manufacturer option). For other options, see Options in chapter 14, Reference.
Note: The MB200i and MB400i series of portable thermal printers is available in two distinctive exterior designs. The MB400i features the use of an industrial “boot” which helps to protect the unit in rugged and demanding industrial environments. The MB200i product may be ordered with this boot as an option, but it is traditionally offered without it. For expediency, this document displays the printer without a rub­ber boot.
13
234
4
D
1
ON
Label guide
Label width scale
Platen
Label guide stopper
DIP switch
USB connector
RS-232C connector
Label guide
110
100
908070
60
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Names and Functions of Operating Parts

RS-232C cover:
This covers the RS-232C connector.
RS-232C connector:
Connects with a PC etc.
USB/DIP switch cover:
Covers the USB connector and DIP switch.
USB connector:
Connects with a PC etc.
Main cover:
Open this cover to set the labels.
Cover release lever:
Use this to release the main cover.
Tear-off bar
Cuts the printed label. Set the position of this bar for dispense mode and con­tinuous mode.
Infrared communication sensor:
Contains an infrared receiver/transmitter element.
DIP switch:
Sets the operation mode. (See DIP Switch in chapter 14, Reference)
Dispenser unit:
Move this when using Dispense mode printing for the labels.
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POWER button:
Turns the power on and off.
Battery cover:
A specialized battery pack is placed inside.
Battery life indicator (LED):
Displays the available battery power.
Label guide:
Set this to match the size of the label width used.
Label guide stopper:
Press this toward the back to unlock the label guide and adjust the label guide.
Label dispenser:
Printed labels are ejected here.
Label width scale:
Use this scale to match the label width used.
DC input terminal:
Connect the AC adapter.
DC input terminal cover:
Cover for the DC input terminal.
FEED button:
Feeds the labels.
PRINT button:
Takes the printer ONLINE and OFFLINE.
STATUS (LED):
Displays the printer status. (See chapter 12, Troubleshooting, and Operation Modes section of chapter 14, Reference.)
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4. Preparing for First-time Operation

Charging the Battery Pack

Charging by installing the battery pack in the battery charger (optional)
Install the battery pack in the battery charger (optional) and charge it.
The optional battery charger set provided for this printer is specific to this printer. Do not use it for other electric equipment.
1. Connect the power cord to the charger unit, then plug it into the
outlet.
When charging is complete, the CHARGE lamp lights green (fully charged).
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2. Insert the battery pack into the slot, with the terminal pointing down-
CHARGE
ward.
When charging begins, the CHARGE lamp (red) lights. When charging is complete, the CHARGE lamp lights green (fully charged).
3. Remove the battery pack when charging is complete.
Charging time
It takes about 1.5 hours for the CHARGE lamp to turn off when charging a completely depleted battery. Notes
When the CHARGE lamp is not lit, check that the battery pack is installed securely. The battery may not be charged when not securely installed.
When a charged battery pack is installed, the CHARGE lamp first lights red, then lights green.
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