SATO MB 400 User Manual

User’s Guide

Barcode Printer

MB400

Thank you for your
purchase of the SATO
MB400 barcode printer.
Make sure to read this
operation manual and
keep it in a handy place.

PN9001114

PN9001114

Introduction

Thank you for your purchase of the SATO MB400 barcode printer.
This manual helps first time users understand the basics of the printer in a short period of

time.
To get the most out of the functions of the printer, make sure to read this manual

carefully.

Warning!

1. This manual may not be reproduced in whole or in part without prior consent
from SATO.

2. The information in this manual is subject to change without notice.

3. Although this manual has been created to be as accurate as possible, contact
the shop or the dealer where you purchased this product if you find any errors
or mistakes.

Page 2 PN9001114

Features of MB400

With a compact and lightweight body and high performance, this printer prints barcodes
clearly on various types of thermal paper.

Excellent Printing Performance

Not only does this printer print barcodes clearly, but it can also enlarge and print various
types of fonts a in a free layout.

Durable and Easy to Use

This printer is also superb in durability, as it has been designed specifically for printing
barcodes. Also, special consideration has been taken so that the printer can be easily
cleaned daily.

Dispenser Function

As a portable printer, this printer can easily print and dispense labels to allow the
application of labels at site..

PN9001114 Page 3

PreparationOperation

Table of Contents

1. Safety Precautions .................................................................... 5

Markings and Symbols ........................................................ 5

Precautions in Use...............................................................11

2. Unpacking .................................................................................12

3. Part Names ...............................................................................13

Name and Function of Operating Parts ..............................15

4. Before Starting ..........................................................................16

Charging the Battery Pack ..................................................16

Installing and Removing the Battery Pack ..........................18

Loading Labels (Continuous mode).....................................20

Loading Labels (Dispense mode) ........................................24

Adjusting the Position of the Label Sensor ..........................25

5. Turning on the Power................................................................26

6. Starting the Printer ....................................................................27

Procedures for On-line Operation........................................28

On-line Operation ................................................................30

Using the Shoulder Belt .......................................................32

IrDA adjustment Lever .........................................................34

7. Trouble Shooting.......................................................................36

Trouble

Shooting

8.Daily Maintenance......................................................................38

Maintenance

9. Reference..................................................................................39

Optional Equipment .............................................................39

Repair Requests ..................................................................41

Refernece

PN9001114 Page 4

Service.................................................................................44

Safety Precautions

In this section, safety precautions about printer operation are explained to ensure
proper care and usage. Make sure to read these carefully before using your printer.

Markings and Symbols

The following symbols or markings are used in this user’s guide and on the printer so
that you can properly use the printer, and to prevent any damage to property, harm or
injury to yourself and others. Make sure to read their explanations carefully to
familiarize yourself with their meanings.

This symbol indicates information that, if

Warning

Caution

Symbol example

ignored or applied incorrectly, creates the
danger of death or serious personal injury.

This symbol indicates information that, if
ignored or applied incorrectly, creates the
possibility of personal injury or property
damage.

Safety Precautions

The triangle ( ) indicates something you should take absolute
care when doing. The cautions are indicated concretely within the
symbol.

A diagonal line within a circle ( ) indicates something you should
not do.

A black circle ( ) indicates something you need to do.

PN9001114 Page 5

Safety Precautions

Safety Precautions

Warning

Liquids

Do not place any containers with water or chemicals, such as
flower vases or cups, as well as small metallic objects near the
printer. Continued use creates the danger of fire or electrical
shock.
* If any of these should fall into the printer, immediately

turn off the power and contact your nearest dealer or
service center.

Foreign Matter

Do not drop or insert metallic or flammable objects into the
openings on the printer (such as outlets for cables). Continued
use creates the danger of fire or electrical shock.
* If any of these should fall into the printer, immediately

turn off the power and contact your nearest dealer or
service center.

Dropping and Damage

Do not use if the product has been dropped or damaged.
Continued use creates the danger of fire and electrical shock.
* Should the printer ever fall or otherwise become damaged,

immediately turn off the power and contact your nearest
dealer or service center.

Abnormal Conditions

Do not use the printer if it is emitting smoke or strange odors.
Continued use creates the danger of fire and electrical shock.

Immediately turn off the power and contact your nearest

*

dealer or service center for repairs. Do not try to service
the printer by yourself.

PN9001114 Page 6

Warning

Disassembly

Never try to take the unit apart or modify it in any way. Doing
so creates the danger of fire or electrical shock.
* Contact your nearest dealer or Customer Service Center

for checkups, tuning and repairs.

* For checkups, tuning and repairs, contact your nearest

dealer or Customer Service Center.

Battery Pack

Never try to take apart the battery pack or modify it in any
way such as with a solder.
Doing so creates the danger of heating, fire or explosion.

Never expose the battery to direct flame, throw it into fire, or
take any actions that may lead to shorting.
Doing so creates the danger of heating, fire or explosion.

Never charge the battery pack with any other battery charger
except for the specified one.

Doing so creates the danger of heating, fire or explosion..

Safety Precautions

PN9001114 Page 7

Safety Precautions

Safety Precautions

Warning

AC Adapter / Battery Charger (Optional)

Use only the specified voltage. Using a different voltage may
create the danger of fire or electrical shock.

Never use the battery charger with any other battery pack
except for the specified one.
Doing so creates the danger of fire and electrical shock.

Never cut or damage the power cord. Also, never place heavy
objects on, set fire to or pull the power cord.
Doing so creates the danger of fire and electrical shock.

Never use a damaged cord.
Doing so creates the danger of fire and electrical shock.
* Contact your nearest dealer or service center.

Never modify, excessively bend, twist, or pull the power cord.
Doing so creates the danger of fire or electrical shock.

PN9001114 Page 8

Warning

Location

Do not locate the printer in areas subjected to high humidity
or dew.
Doing so creates the danger of electrical shock.
* If dew forms inside the printer, immediately turn off the

power and do not use it until it has dried up.

Power

Never operate the power switch, replace the battery pack or
unplug the AC adapter or battery charger with wet hands.
Doing so creates the danger of electrical shock.

Thermal Head

The thermal head becomes very hot after printing. Make sure
not touch it with bare hands.
Doing so creates the danger of injury, burns and electrical
shock.
* Take care when replacing labels after printed and when

cleaning to avoid burn.

Do not touch the edge of the thermal head with bare hands.
Doing so may cause injury.
* Take care when replacing labels or cleaning to avoid

injury.

Safety Precautions

Do not try to replace the thermal head by yourself.
Doing so creates the danger of injury, burns or electric shock.

PN9001114 Page 9

Safety Precautions

Safety Precautions

Warning

Easy Cutter

This part contains a blade. Do not touch with your bare hands,
as this may lead to injury.

Replacing the Battery Pack

Use only the specified battery pack.

When replacing the battery pack, make sure to install the pack
with the poles (+) and (–) facing the correct direction.
Incorrectly replacing the battery can rupture the battery and
create injury and damage to surrounding areas due to leakage.

When disposing of old battery packs, make sure to contact
your nearest dealer or service center.

Not using the printer for a long time

Remove the battery pack from the printer and unplug the AC
adapter from the wall outlet.

Maintenance and Cleaning

For safety during maintenance and cleaning, make sure to
remove the battery pack and the AC adapter from the printer.

PN9001114 Page 10

Precautions in Use

Do not place the printer in hot or cold places.

The operation temperature range is within 0°C to 50°C.
Do not place it in areas with himidity or temperature out of the operation range.

Do not place the printer in locations exposed to direct sunlight or places of high
temperatures.

Especially on the dashboard inside a car during summer periods, as it can get very
hot.

Use only the specified cable to connect to the external input terminal.

When connecting external equipment via the external input terminal, make sure to
use the specified cable for connection. If you have any questions, consult with your
nearest dealer or service center.

Make sure to use the specified optional equipment.

Using other equipment besides the ones specified may create damage.

Make sure to use the specified labels.

Using other types of labels besides the ones specified may cause the print head
failure or faulty printing.

Safety Precautions

PN9001114 Page 11

Unpacking

After opening the box, make sure that all the
printer’s accessories are included. If there are
any accessories missing, contact your nearest

Unpacking

dealer or service center.

1 Printer

2 Battery pack (standard or optional)

3 Shoulder belt

4 User’s guide

* The shape of the protector pads to hold the

printer in place may differ from the
picture shown.

Other accessories

Cable lock

Attached to the
interface connector.

Adjustment screwdriver

Located inside the printer
(under the label feed area).

PN9001114 Page 12

Part Names

Part Names

(1) Dispense/Continuous switch lever

Switches the print mode (dispense/
continuous).

(2) Dispenser unit

Move this when the Dispense mode
is selected.

(3) Front cover Open/Close lever

Opens and closes the front cover.

(4) Front cover

Open this for setting labels.

(5) Easy cutter

Cuts printed labels.

(6) Battery cover

The battery pack is inserted here.

(7) Label ejection

The printed label comes out from
here.

* Varies depending on the print mode.

(Refer to pages 20 - 24)

(8) Platen roller.

PN9001114 Page 13

Part Names

Part Names

Part Names

(1) Label sensor

Adjust this to the label size being
used.

(2) Label sensor adjustment dial

Use this dial to adjust the location
of the label sensor.

(3) Label guide

Adjust this to the label size being
used.

(4) O ring

Use this when fixing the position of
the label guide.

(5) Shoulder belt hook

Attaches the shoulder belt when
hanging the printer on shoulder.

(6) Adjustment screwdriver

(supplied accessory)

(7) IrDA filter

The IrDA receiving element is
located inside.

(8) IrDA adjustment lever

Changes the angle of the IrDA
receiving element.

Page 14 PN9001114

Operation part names

POWER key

Turns the power on and off.

PRINT key

Sets the printer to on-line or off-line.

FEED key

Feeds labels.

Part Names

STATUS LED indicator

Indicates the status of the printer.
(Refer to pages 28, 29, 36 and 37)

BATTERY LED indicator

Indicates the status of the battery.
(Refer to pages 19, 36 and 37)

(9) Interface cover

Covers the interface connector. (The
cable lock is included.)

(10)Interface connector (RS-232C)

Connects to a computer.

(11)DC input jack cover

Covers the DC input jack when not
in use.

(12)DC input jack

Connects the AC adapter.

PN9001114 Page15

Before Starting

Charging the Battery Pack

You can recharge the battery pack by inserting it into the battery charger (optional).

Before Starting

(1) Plug one end of the AC

adapter into the battery
charger and the other
end into the wall outlet.

(2) Insert the battery pack. Make sure the

connector on the battery pack is fac­ing down and insert it into the
charger.

• The CHARGE indicator lights in red
when charging starts.

• The CHARGE indicator lights in green
when charging is complete (Fully
charged).

(3) When charging is complete, remove

the battery pack from the charger.

Page 16 PN9001114

Notice

• If the CHARGE indicator on the charger does not light up, make sure that the
battery pack is firmly attached to the charger. The battery may not charge, if not
firmly attached.

• If an already charged battery pack is inserted into the charger, the CHARGE
indicator will turn red once (charging), however it will soon change to green
(fully charged).

• If charging a battery pack that has not been used for a long period, the CHARGE
indicator will flash for a while. This does not indicate an error, and you can
continue charging as it is. If the indicator continues to flash for a long time while
charging, replace the battery pack with a new one.

• The battery pack can be charged up to 300 times (during use in regular tempera­tures). If the battery pack is fully charged but soon runs out, replace the battery
pack with a new one.

* Write down the date of purchase of the battery with a

marker on the sticker attached to battery pack as a
guideline of the number of times the battery can be
recharged (the life of the battery). (For example: Date of
purchase: Sep. 1st, 2000.)

• The battery pack cannot be used when using the AC
adapter. If the AC adapter jack is plugged into the printer
when using the battery, the power will be reset. (If there is any remaining print
data, it will be lost.)

Charging time

The charge time for one battery pack from empty until fully charged is about 90
minutes. For two battery packs, it takes about 130 minutes. (The charging time
varies depending on the environment.).

Before Starting

PN9001114 Page 17

Before Starting

Installing and Removing the Battery Pack

(1) Place your finger on the battery

Before Starting

cover ribbed area, and open the
battery cover in the direction of the
arrow.

(2) Insert the battery pack.

Insert the battery pack with the connector
facing towards the end.

* Insert the battery all the way in until the

lock clicks into place.

(3) To remove the battery pack, press

down the lock lever and release the
lock. Then pull the battery pack out
placing your finger into the notch.
Notch.

Take care not to drop the
battery pack when removing
it. The battery pack may be
damaged if it is dropped.

Page 18 PN9001114

Battery Status

1. Battery near end

When the battery is getting low, the battery near end is detected and the
BATTERY LED indicator lights up in orange. The keys can still be operated,
however the battery should be recharged.

2. Low Battery Error

When the battery gets empty, a low battery error is detected and the BATTERY
LED indicator lights up in red. The keys cannot be operated, and after 30 seconds
the power automatically turns off. Make sure to recharge the battery.

Status BATTERY LED indicator

Battery near end Light (orange)

Low battery error Light (red)

The BATTERY LED indicator does not light up during printing or an error, even
if battery near end or low battery error has been detected.

Caution!

Before Starting

• Make sure to turn the power off before removing or replacing the battery
pack.

• If you do not plan to use the printer for long period of time, make sure to
remove the battery pack.

If not removed, the battery may get over-discharged and may not be recharged.

• Do not store the battery in places of high temperature.

PN9001114 Page 19

Before Starting

Loading Labels

Before Starting

[Continuous Mode]

Labels

(1) Press the cover Open/Close lever in

the direction of the arrow to release
the front cover lock.

non-dispensed labels
adhesive backed labels

... The method of loading the labels may vary depending

on the print mode.

Core-less rolls

(2) Slide the front cover to open.

Hold the front cover and slide it in the
direction of the arrow until it stops.

Page 20 PN9001114

(3) Open the front cover in the direction

of the arrow.

(4) Insert the label roll on the label guide

boss inside the front cover.

• Press the tab for adjusting the label guide
(right), and adjust the guide to the width of
the labels to be used.

Label guide boss

Before Starting

• Firmly insert the label roll on the bosses on
the left and right of the label guide.

* Move the label roll to make sure that it is

firmly set on the bosses.

(Continued to page 22)

PN9001114 Page 21

Before Starting

Loading Labels

... The method of loading the labels may vary depending

on the print mode.

Before Starting

[Continuous Mode]

(5) After peeling the lead tape on the roll,

take the leading edge of the first label on
the roll and pull it out via the platen
roller. Then turn the front cover in the
direction of the arrow.

(6) Close the front cover in the direction

of the arrow.

* Press the front cover until the cover

Open/Close lever clicks.

(Continued from page 21)

If the cover is not properly
locked, the warning label in
the front cover Open/Close
lever can be seen.
* Never print with the cover

not properly locked.

Front cover Open/

Close lever

Locked

Warning label

Not locked

Page 22 PN9001114

Core-less rolls

After removing both of the label guide bosses
on the sides with the driver (attached
accessory), set the roll by following the

directions 4, 5 and 6 on page 21 to 22.

4 5

Label guide boss

Setting the Label Guide Boss

If the width of the label is fixed, the boss can be fixed.

• After setting the roll on the label guide,
fix it in place by sliding the “O-ring” on
the bottom left to the edge of the label
guide.

* Setting labels will be easier when the

label guide is fixed.

* When using core-less paper, the label

guide must be always fixed.

Before Starting

The “O-ring”

Above are the steps for setting the papers during the Continuous mode.

PN9001114 Page 23

Before Starting

... The method of loading the label may vary depending on

Loading Labels

Before Starting

[Dispense Mode]

First perform the procedure steps 1 through 6 on pages 22 and 23 (Continuous mode).

• Pick the Dispense/Continuous switch
lever from both sides, and slide the
Dispenser unit to the direction of the
arrow.

the print mode.

Labels

* Leave more than 30mm of the label out

for the Dispense mode.

* Slide the Dispenser unit until it is set in place.

Page 24 PN9001114

Adjusting the Position of the Label Sensor

(1) Moving the Label Sensor to the

Right

Turn the Label Sensor Adjustment
Dial up.

(2) Moving the label Sensor to the Left

Turn the Label Sensor Adjustment
Dial down.

The Label Sensor Adjustment Dial

Using the Sensor

Align the right edge of the sensor with the
right edge of the label.

Before Starting

Label

PN9001114 Page 25

Turning on the Power

After preparations, turn on the power.

Turning on the Power

• Press the POWER Key

The STATUS LED indicator lights up in
green.
* Press the power key again to turn the

power off. The STATUS LED indicator
goes out and the power turns off.

Caution!

• Make sure you turn off the power before taking out or changing the
battery pack.

The STATUS LED indicator lights up in green when the power is turned off.
While this light is on, do not remove the battery pack. Always make sure the
STATUS LED indicator is off before taking out the battery pack.

• If the battery pack is removed after the power is turned off, but with the
STATUS LED indicator still lit up in green, the printer may not refresh
the data in memory

Page 26 PN9001114

Starting the Printer

There are two modes for printing: the Continuous mode and the Dispense mode. Test
printing and On-line printing can be done on both modes.

Continuous Printing

Test Printing

Dispense Printing

Printing in Printer condition

Continuous Printing

On-line Printing

Starting the Printer

Printing in Printer

condition Dispense

Printing

Continuous Printing Dispense Printing

Dispense Printing

PN9001114 Page 27

Starting the Printer

Procedures for On-line Operation

Starting the Printer

Normal Printing Mode

The STATUS LED indicator during the Normal Printing mode is as shown on the
table below.

Action Status (LED)

Normal Printing Mode On (Green)

On-line On (Green)

Off-line Off

Power Save Mode

1. Sleep Mode

The printer will go into the Sleep mode if not performed any operation for 5
seconds. Pressing the PRINT key or the FEED key, or receiving data will
resume normal status.

Page 28 PN9001114

Test Printing Mode (FEED key + POWER ON)

The STATUS LED indicator during the Test Printing mode is as shown on the table
below.

Starting the Printer

Action Status (LED)

Starting Test Print Mode ON (Red/Green)

Test Print Mode ON On (Green)

Test Print Mode (printing) On (Green)

Suspension Off

2. Auto Power Off Mode

The printer will go into the Auto Power Off Mode if not operated for 5
minutes. Be careful as the printing data, if any, will not be saved.

PN9001114 Page 29

Starting the Printer

On-line Operation

Starting the Printer

Open the interface cover, and proceed by the following directions.

(1) Plug in the interface cable as shown.

• Only use the specified cables.

(2) Put on the cable lock to prevent the plug

from falling out.

• Push the protrusion of the cable lock into
the hole indicated.

(3) Check the DIP switch setting (for

transmission conditions).

* The setup should be done with the screw driver

(attached accessory).

Page 30 PN9001114

Setting up the DIP switch

Switch

No. Function

1-1

Interface setup DSW1-1

1-1 1-2 1-3 Action

RS-232C
TTL
IrDA transmission
Short range radio transmission

(optional)
RS-232C, IrDA transmission
TTL, IrDA transmission
RS-232C, Short range radio

1-2

1-3

OFF OFF OFF

ON OFF OFF

OFF ON OFF

ON ON OFF

OFF OFF ON

ON OFF ON

OFF ON ON

transmission(optional)

ON ON ON

TTL, Short range radio
transmission(optional)

1-4 The automatic feed function

OFF : Press FEED key
ON : After closing the cover, the automatic feed

function starts.

1-5 Head Check

OFF : Head check is not in effect.
ON : Head check is in effect.

1-6

1-7

1-8

Unavailable for use

Unavailable for use

Unavailable for use

Initial Factory

Default Setting

OFF

DSW1-2

OFF

Starting the Printer

DSW1-3

OFF

DSW1-4

OFF

DSW1-5

ON

DSW1-6

OFF

DSW1-7

OFF

DSW1-8

OFF

Make sure the power is turned off before setting up the DIP switch.

• Unless directed otherwise, do not change the setup.

PN9001114 Page 31

Starting the Printer

Using the Shoulder Belt

Starting the Printer

Use the shoulder belt to leave both of your hands free when using the printer while
moving. Follow the directions below.

Attaching the Shoulder Belt

(1) Fasten the pin onto the hook as

indicated.

(2) Using the screwdriver (accessory),

push in the head of the pin and lock it
in place.

(3) Pull the shoulder belt gently and

make sure the belt is secured onto the
printer.

* Press the head of the pin to remove the

belt.

Page 32 PN9001114

Example of using the shoulder belt

Wiring the Interface Cable

An indentation is provided at the
foot of the printer for the interface
cable. Using this prevents the jack
from falling out of the plug or dam­aging the cords, and keeps the cable
in place. Wire the cable as shown, in
relevance to the shoulder, which the

printer is hung on.

Starting the Printer

PN9001114 Page 33

Starting the Printer

IrDA adjustment Lever

Starting the Printer

By adjusting the angle of the lever, the angle of the IrDA receiving element can be
changed.

• Use the rib of the IrDA adjustment lever to adjust the angle.

* Check the angle by where the IrDA adjustment lever is facing.

Page 34 PN9001114

IrDA transmission Range

Starting the Printer

The IrDA allowable distance is 10 to 20 cm.

* Varies from the environment where printer is used. Under direct sunlight or

strong lighting, it may not be possible to make IrDA transmittal. Should this
happen, cover the IrDA filter to interrupt the light, or bring the IrDA filters to
contact together.

PN9001114 Page 35

Trouble Shooting

The status of the printer is indicated on the STATUS LED indicator. Abnormalities
of the status is indicated as below. To solve the problems, follow the directions in
the table.

Trouble Shooting

STATUS (LED) Mode Details

Red After power input 1 Program error

2 FLASH ROM error

Open cover

Red (blinking) On-line

Red / orange (blinking) On-line Buffer over

Orange (blinking) On-line Head error

Orange/ green (blinking) On-line Head overheating

Green (blinking) On-line (Printing/

Receiving data)

STATUS (LED) Mode Details

Red (blinking) All modes Low battery

Paper end

Sensor error

protection function

Buffer near full

Page 36 PN9001114

The power will automatically be turned off 30 seconds after low battery is indicated.
Make sure the power is off before removing the battery pack, and recharge the
battery.

Cause Solution

FLASH ROM reading/writing error 1. Replace the flash ROM.

2. Download the program again.

1. Cover isn’t locked.

2. Cover micro switch is not working
properly.

Out of paper Load new labels

1. Lock the cover.

2. Adjust the micro switch.

Trouble Shooting

1. Sensor level isn’t accurate.

2. Sensor type doesn’t match.

3. Label is wandering.

4. Sensor position isn’t accurate.

1. Received data over the buffer
quota.

2. The protocol between the printer
and host doesn’t match.

The head is broken Replace the head

Not an error. The over heating
protection function activates when
the head temperature rises above
70°C.

You are approaching the quota on the
buffer.

Cause Solution

Batteries haven’t been recharged
properly

1. Adjust the sensor level.

2. Adjust the sensor type.

3. Reset the labels properly.

4. Adjust the position of the sensor.

1. Adjust the data amount at the host
side so that it won’t exceed the
buffering quota.

2. Match the protocol.

The function will deactivate when the
head temperature goes down to 60°C.

Pause the data transmission and wait
till the buffer is empty before trying
again.

Recharge the battery.

* Please consult your nearest Customer Service Center or dealer.

PN9001114 Page 37

Daily Maintenance

After pressing the POWER key to turn the printer off and removing the battery pack,
follow the directions below.

Daily Maintenance

• Press the Front cover Open/ Close
lever and open the front cover.

Thermal Head

Wipe clean with cloth and alcohol.

Platen Roller

Wipe clean with cloth and alcohol.

Dispense Roller

Wipe clean with cloth and alcohol.

Dispense Roller

Do not use thinners,

benzene, or kerosene.

(behind the Dispenser unit)

Thermal Head

Platen Roller

Page 38 PN9001114

Reference

Optional Equipment

Battery Pack (Standard or optional)

Used when the printer is carried

AC Adapter, Battery charger

Read the guide for instructions and
precautions.

Battery Charger

The battery packs are recharged on this.

AC Adapter for Printer

Use the adapter to supply power from a
household electrical outlet (110VAC).
Connect the DC output jack of the adapter
to the printer.

Caution!

• Always use the specified adapter.

• Before plugging or unplugging the AC adapter, always make sure the printer is
turned off.

• Always hold the printer when pulling out or plugging in the jack.

• Be careful not to damage the cords.

• Store away in a safe place if not used.

Reference

PN9001114 Page 39

Reference

Optional Equipment

RS-232C cable

Reference

For connection of computers and
handheld terminals.

Short range radio unit

For communication with specified handy
terminal.

Battery Charger Set

Battery charger enables the recharging of
the maximum of 4 batteries at the same
time, with one AC adapter.

Page 40 PN9001114

When ordering repairs

• Always attach to the printer a sample of the defective print and note the functional
problem before sending it out when requesting for repairs.

• After repairs have been made, you may be asked to recover the format of the
printer by yourself.

Reference

PN9001114 Page 41

Reference

Basic Specifications

Items Details

Reference

Printing System Thermal

Head Density 8 Heads/mm

Maximum Printing Size Width 104mm × Pitch 297mm

Printing Speed Max. 50mm/sec. (may vary from environment)

Printing Mode Continuous, Dispense, and Journal

Size Printer : W190mm × D 80mm × H 139mm

Weight Approximately 960g (including battery)

Power (Battery) Packet type (Lithium ion battery); 1600mAh;

Paper Always use specified labels

Label Shape Roll; Maximum outer diameter: 58mm

Label Size

Thickness Continuous: 0.06 – 0.18mm

Self Diagnosing Function

Power Save Function Into the Sleep mode after 5 seconds without any

Interface RS232C/ TTL High density special connecter

Will print 1 roll of journal paper (25m roll) on
continuous mode when fully charged (printing
rate at 15% or less)

Width: 50- 11mm (53-114mm)
Pitch (Continuous): 25-297mm (28-300mm)
Pitch (Dispense): 25-182mm (28-185mm)

Numbers indicated in ( ) are for pasteboards,
non-adhesive or non-separated labels, and
journal paper.

Dispense: 0.18mm (the thickness of the
pasteboard is under 0.06mm)

Battery Check / Paper end

Head Open/ Test Printing / Head Check

operation, and the Auto power off mode after 5
minutes without any
operation.

Optical Coupler IrDA (IrDA Standard Ver.1.2 compliant)

Radio (option) Short range radio module

Page 42 PN9001114

Items

Label Sensor

Font SATO standard font: × 21, × 22, × 23,

Barcode

Details

Eye-Mark sensor / Dispense sensor

Kanji 16 × 16, 24 × 24 Kaku Gothic / Mincho (JIS
First/Second standard)

JAN8/13, UPC-E/UPC-A, CODABAR,
CODE39, INTERLEAVED 2 of 5, CODE 128,
CODE 93, Customer Bar Code

Two Dimension Code

Function Key

LED

Noise Gauge

PDF 417, QR code

POWER key, PRINT key, FEED key

STATUS, BATTERY (Red/ Orange/ Green)

Noise radiation: VCCI -B
Static withstanding pressure: Level 2

Protection Function

Suspension of action upon detection of low
batteries.

Environment Conditions
(including battery)

Operation temperature: 0-50°C
Humidity: 25-80% (without condensation)

Storage Temperature: –10 - 60°C

Humidity: 25-80% (without condensation)

Option

AC adapter, Battery charger, Battery pack, RS­232C cable, Short range radio module

Reference

PN9001114 Page 43

Reference

Service

To ensure that our products are used at their best, we provide repair and maintenance
services through a network of authorized SATO Service Centers or factory direct.

Reference

Please contact SATO Technical support via one of the following methods for
instructions on returning units for repair.

Email: [e-mail]
Telephone: [phone]
Fax: [phone]

Stored Data

The data and softwares entered in the printer may be lost during repair. We
recommend making back-up prior to repair. Make sure to check the printer for its
data after repair.

Page 44 PN9001114

PN9001114

SATO America, Inc.

10350A Nations Ford Road

Charlotte NC 28273

www.satoamerica.com

PN9001114