THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15
OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A
RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTION.
PN: 9001152A
Page 3
TABLE OF CONTENTS
INTRODUCTION
About This Manual1-2
General Description1-3
Control Features1-5
TECHNICAL DATA
Physical Characteristics2-2
Power2-2
Enviromental2-2
Processing2-2
Command2-2
Interface Modules2-2
Regulatory Approvals2-2
Sensing2-3
Print2-3
Media2-3
Ribbon2-3
Character Font Capabilities2-4
Barcode Capabilities2-5
INSTALLATION
Unpacking & Parts Identification3-2
Printer Installation3-3
Site Location3-3
Installation Requirements3-3
Cable Connection3-4
Media Selection3-5
Ribbon Loading3-5
Media Loading3-6
RS232C High-Speed Serial Interface3-8
IEEE1284 Parallel Interface3-11
Universal Serial BUS (USB) Adapter3-12
Local Area Network (LAN) Ethernet3-12
802.11b Wireless3-13
All Interfaces3-16
Accessories Installation3-23
Interface Installation3-23
Lt408 Operator ManualPN: 9001152A
Page 4
PRINTER CONFIGURATION
Printer Configuration4-2
Configuration Modes4-3
User Mode4-3
Advanced Mode4-4
Parallel Interface Setup Mode4-5
Serial Interface Setup Mode4-6
LAN Interface Setup Mode4-7
USB Interface Setup Mode4-8
Centronics Interface Setup Mode4-9
Service Mode4-10
Factory Mode4-11
Work Shift Mode4-12
Hidden Mode4-13
Download Mode4-14
Boot Download Mode4-15
Print Cancel Mode4-16
Default Settings Mode4-17
Test Print Mode4-18
Hex Dump Mode4-19
Menu Definition Tables4-20
TROUBLESHOOTING
Error Signal Troubleshooting5-2
Warning Signal Traoubleshooting5-5
Troubleshooting Table5-6
Interface Troubleshooting5-8
Parallel Interface5-8
RS232 Serial Interface5-8
Universal Serial Bus (USB) Interface5-8
LAN Ethernet Interface5-9
Wireless LAN Interface5-9
Centronics Interface5-9
Test Print Troubleshooting5-10
Hex Dump Mode5-10
Test Label Printing5-11
Sample Test Label5-12
Lt408 Operator ManualPN: 9001152A
Page 5
MAINTENANCE
Cleaning Procedures6-2
Replacement Procedures6-3
Fuse6-3
Print Head6-3
Roller6-4
Adjustment Procedures6-5
Print Head Alignment6-5
Print Head Pressure6-6
Print Head Balance6-7
Ribbon Guide6-8
Label Sensor Positioning6-9
Operational Adjustments6-10
This manual is laid out consistent with the product discussed and provides all of the information required for printer
maintenance and repair by SATO approved personnel. For the repair technician, this manual is intended to
compliment, and to be used as an extension of, owner/operator literature.
This manual also incorporates the use of special information boxes. Examples of these boxes and the type of
information provided in each, are below.
WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN PERSONAL INJURY.
CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY
RESULT IN EQUIPMENT DAMAGE.
ATTENTION: Provides information that is deemed of special
importance but will not result in personal injury or product damage if
unheeded.
NOTE: Provides helpful hints to assist in performing the tasks at hand.
LCD DISPLAY: Provides the specific display that should be visible on
the LCD at that point.
A comprehensive Table Of Contents provided at the front of this manual facilitates rapid movement within. The
contents identify the different Units, Chapters, and some Sections. Each references the page number of their
commencement.
The pages of this manual have embedded headers and footers to assist the user in identifying his or her exact
position within the manual. The header provides the unit number followed by its name. The footer identifies the
product on the left, the page number in the center, and the manual’s part number to the right side of the page.
Page enumeration is two-part with each separated by a hyphen. The first character set references the Unit and the
second identifies the page number within that unit. Page numbers begin with the numeral one (1) at the beginning
of a new unit and ascend sequentially.
Lt408 Operator Manual
1-2PN: 9001152A
Page 8
Unit 1: Introduction
GENERAL DESCRIPTION
The SATO Lt408, OEM print engine has been designed and manufactured to meet the needs of the entry-level
print apply market. The entry-level market can be generally defined as small to mid-sized manufacturers with low
throughput, light-duty applications. These applications do not require the feature set found on standard OEM print
engines that usually make capital investment unjustifiable. The Lt408 offers this market the opportunity to
automate the labeling function with a system specified for their requirements and priced within their reach.
The Lt408 follows the SATO OEM print engine concept. The print engine, when integrated with an applicator
system provides low-throughput, light-duty applications with automated, yet affordable, print/apply labeling
solutions. Because the OEM print engine is a single-piece module, it can be easily and quickly removed for off-line
servicing or for complete module replacement. Like all SATO OEM print engines, the Lt408 includes an applicator
interface port to provide the required synchronization and messaging between the printer and the applicator.
When specified for suitable applications, the SATO Lt408 print engine is designed to provide years of reliable
labeling operations.
Center Frame
Operator Panel
Front Cover
Power Switch
Figure 1-1a, Primary Components
Rear Cover
Side Cover
Lt408 Operator Manual
1-3PN: 9001152A
Page 9
Cover Open Sensor
Potentiometer Access
Ribbon Rewind Spindle
Ribbon Supply Spindle
Unit 1: Introduction
Print Head Latch
Media Guide
Feed Roller
Pressure Plate Release Knob
Label Sensor Adjustment Knob
Print Head Release Knob
Figure 1-1b, Primary Components
Ribbon Roller
Front Platen Roller
Dispenser Bar
Lt408 Operator Manual
1-4PN: 9001152A
Page 10
Unit 1: Introduction
CONTROL FEATURES
This chapter identifies the interactive control features of the printer. These functions are defined generally here.
More specific explanations will be found throughout this manual on how to use them.
FUNCTION
LINE
ENTER
LCD DISPLAY
FEED
Figure 1-2, Operator Panel
CANCEL
OPERATOR PANEL FEATURES
LEDDEFINITION
POWERIlluminates green when the printer is powered on. Terminates when powered off.
ONLINEIlluminates green when the printer is in an online state. Terminates when the printer goes offline.
LABELOff = Normal state.
Red Constant = When a Label Error has occurred.
RIBBONOff = Normal state.
Red Flashing = Ribbon supply is low.
Red Constant = When a Ribbon Error has occurred.
KEYSDEFINITION
LINEMoves the printer from an online to offline state and vise-versa. Has other special functions as
identified in flow charts through this manual where applicable.
FEEDAdvances the label media when pressed. Has other special functions as identified in flow charts
through this manual where applicable.
FUNCTIONPressing steps the LCD back to a previous menu. Has other special functions as identified in flow
charts through this manual where applicable.
ENTERUsed to select a menu option and to advance the menu screen accordingly. Has other special
functions as identified in flow charts throughout this manual where applicable.
CANCELPressing steps the LCD back to a previous menu. Has other special functions as identified in flow
charts through this manual where applicable.
ARROWSAllows the operator to scroll through various menus and menu options. Has other special
functions as identified in flow charts through this manual where applicable.
POTENTIOMETERSDEFINITION
VOLUMEAllows volume control of the printer’s audible alarm.
PITCHFor adjusting the pint position.
OFFSETAdjusts the peel or dispense stop position.
DARKNESSAdjusts print density resulting in a lighter or darker image.
Lt408 Operator Manual
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Page 11
TECHNICAL DATA
•Physical Characteristics
•Power
•Enviromental
•Processing
•Print
•Media
•Ribbon
•Sensing
•Interface Modules
•Character Font Capabilities
•Barcode Capabilities
•Regulatory Approvals
Lt408 Operator Manual
2-1PN: 9001152A
Page 12
Unit 2: Technical Data
PHYSICAL CHARACTERISTICS
Width12.99 Inches (330 mm)
Height10.63 Inches ( 270 mm)
Depth10.67 Inches ( 271 mm)
Weight21.38 Pounds (9.7 Kg)
POWER
Input Voltage100-240 Volts AC +/- 10%, 50/60 Hertz +/-5%
Power Consumption180 Watts (operating)
ENVIRONMENTAL
Operating Temperature
Storage Temperature
Storage Humidity15 to 85% RH Non-Condensing
Operating Humidity15 to 85% RH Non-Condensing
4 to 104°F (5° to 40°C)
-4 to 140°F (-20° to 60°C)
PROCESSING
CPU32 Bit RISC
FLash ROM4 Megabytes
SDRAM16 Megabytes
FRAM32 Kilobytes
Receive Buffer2.95 Megabytes
COMMAND
Standard
Non-StandardN/A
SATO Barcode Printer Language (SBPL)
Intelligent Command
INTERFACE MODULES
Enhanced Parallel PortIEEE1284 (ECP Compatible)
Serial Port
Universal Serial BusUSB Adapter (12 Mbps)
LAN10BASE-T/100BASE-TX Automatic Switching
Ethernet (Wireless LAN)802.11B Wireless Wi-Fi
Centronics Parallel PortCentronics
RS232C (9600 to 57,600 bps)
RS422/485 (9600 to 57600 bps)
REGULATORY
SafetyMET, cMET, NEMKO, CCC
Radiant NoiseVCCI (Class B), FCC (Class B), EN 55022 (Class B)
EfficiencyInternational Energy Star
Lt408 Operator Manual
2-2PN: 9001152A
Page 13
Unit 2: Technical Data
SENSING
GapAdjustable
Reflective Eye-MarkAdjustable
Ribbon Near EndEnable/Disable
Media OutConstant
Cover OpenConstant
PRINT
MethodDirect Thermal / Thermal Transfer
Maximum Speed (selectable)2, 3, 4, 5, 6 Inches Per Second (50.8-152.4 mm)
Print Module (dot size).0049 Inches (.125 mm)
Resolution 203 Dots Per Inch (8 dpmm)
Maximum Print Width4.10 Inches (104 mm)
Maximum Print Length49.17 Inches (1249 mm)
MEDIA
Width
Length (Pitch)
Type
Thickness0.003 to 0.010 Inches (0.08 - 0.26 mm)
Media Width with Backing Paper: 1.125 to 4.53 Inches (28.6-115 mm)
Media Length with Backing Paper: 0.71 to 49.41 Inches (18-1255 mm)
Expansion up to 12 x in either the X or Y coordinates.
Character Pitch Control
Line Space Control
Journal Print Facility
0, 90, 180, and 270 Degree Rotation
Lt408 Operator Manual
2-4PN: 9001152A
Page 15
Unit 2: Technical Data
BAR CODE CAPABILTIES
UPC A/E
JAN 8/13
EAN 8/13
Code 39
Code 93
Code 128
Interleaved 2 of 5
Linear Bar Codes
Two Dimemsional
Ratios1:2, 1:3, 2:5, User definable bar widths
Bar Height4 to 999 dots, User progammable
Rotation0, 90, 180, and 270 Degrees
Sequential NumberingSequential numbering of both numerics and bar codes
Expansion Ratio of CharacterHeight: 1-12 times, Width: 1-12 times
GraphicsFull dot addressable graphics, SATO Hex/Binary, BMP or PCX formats
Form OverlayForm overlay for high-speed editing of complex formats
Industrial 2 of 5
Matrix 2 of 5
Bookland
RSS-14
MSI
POSTNET
UCC/EAN 128
NW-7 (Codabar)
QR Code
Data Matrix
Maxi Code
PDF417
Synthetic Symbol
Lt408 Operator Manual
2-5PN: 9001152A
Page 16
INSTALLATION
•Unpacking & Parts Identification
•Printer Installation
•Operational Mode Selection
•Interface Selection
•Accessories Installation
Lt408 Operator Manual
3-1PN: 9001152A
Page 17
Unit 3: Installation
UNPACKING & PARTS IDENTIFICATION
Unpack the printer as directed in the folowing procedure.
1.Place the shipping container (box) upright on a stable, flat surface.
2.Open the box, remove any loose items and the first layer of packing material.
3.Carefully lift the printer and accessories from the box and place them on a stable, flat surface.
4.Remove the plastic covers from the packed items and visually inspect for physical damage.
5.Ensure all components are present as dictated on the Packing List.
6.Report damaged property to the shipping carrier.
Accessory Box
Printer
Cushion
Shipping Box
Figure 3-1, Unpacking
Lt408 Operator Manual
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Page 18
Unit 3: Installation
PRINTER INSTALLATION
This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer
setup, proceded to the next chapter for information on interface selection.
SITE LOCATION
•Stationed away from hazardous materials.
•Stationed within an enclosed structure that conforms to the printer’s enviromental requirements.
•Stationed within operational distance of the host based on interface specifications.
•Stationed to allow unimpeded access to the printer for operation, loading, and maintenance.
INSTALLATION REQUIREMENTS
The printer has five bores in its center frame for the purpose of mounting to a support structure. Refer to the
following list of mounting requirements.
•The support structure must be firmly secured to the floor or production machinery.
•The support structure must be sturdy and stable so as to prevent unnecessary movement or vibration.
•The printer is to be mounted to the support structure using attaching hardware design to accommodate the
printer’s weight, as well as, the prevailing operational and enviromental conditions within the facility.
•A power supply recepticle or junction box is to be properly secured within regulated proximity to the printer.
•The power supply is to be metered condusive to the printer’s design requirements.
•The printer must be installed so that its output side is within the designated distance and height relative to the
applicator.
•Media supply dispensers must be mounted or placed with operational distance of the printer’s input side.
NOTE: Figures 3-2 and 3-3 are to be used as instructional displays only and are not to
be literally interpretted as precise examples.
Printer
Applicator
Packaging
Lt408 Operator Manual
Production Line
Figure 3-2, Typical Printer/Applicator Process
3-3PN: 9001152A
Page 19
Unit 3: Installation
Breaker Box
Power Cord
Figure 3-3, Printer Mounting
Host Computer
Applicator
OR
Interface Cable
EXT Interface
Printer
Interface Card
Lt408 Operator Manual
Figure 3-4, Printer Connection
ATTENTION: Figure 3-4 displays the printer interfaced with a host computer.
However, the printer may also be interfaced with a PLC, keyboard, scanner, etc.
3-4PN: 9001152A
Page 20
Unit 3: Installation
MEDIA SELECTION
The size and type of labels to be printed should have been taken into consideration before printer purchase.
Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the
print head will allow the platen roller to tread upon its surface resulting in premature wear. The media edge will also
wear a groove in the platen roller affecting print quality.
There are two types of media that may be used: thermal transfer and direct thermal. Thermal transfer media
requires the use of ribbon stock for print application. In such a scenario, it is the ribbon stock (carbon paper) that
contains the ink that will be transfered to the media.
Direct thermal media has thermally reactive material embedded within and is brought to the surface through heat
penetration by print head contact. Only load ribbon stock into the printer if that media type is to be used.
RIBBON LOADING
To load ribbon stock, unlatch the print head and remove exhausted ribbon stock if applicable. Insert an unused
ribbon roll, with ribbon core, fully onto the ribbon supply boss (left) and an empty core onto the ribbon rewind boss
(right). Route the ribbon’s free end around the print assembly and tape it to the blank core on the rewind boss.
Rotate the core a couple of times while holding the boss stationary to take up take up slack. Refer to Figure 3-5 for
visual assistance.
WARNING: AVOID PHYSICAL CONTACT WITH THE PRINT HEAD TO PREVENT
BURNED FINGERS/HANDS AND COMPONENT DAMAGE.
NOTE: Properly installed ribbon stock will be oriented so that its dull, ink side is facing
the printer chassis while the ribbon is dispensed and taken up on the right side of
each roll. The non-ink side of the riibon stock is the shiniest of the two surfaces.
Ribbon Core
Ribbon Boss
Ribbon Stock
Label Sensor
Media Guide
Power Switch
Print Assembly
Platen Roller
Lt408 Operator Manual
Printer Chassis
Figure 3-5, Ribbon & Media Loading
3-5PN: 9001152A
Label Media
Pressure RollerPressure Roller Release
Paper Backing
Page 21
Unit 3: Installation
MEDIA LOADING
To load label media, unlatch the print head and remove any remnants that may exist of the prior media supply.
Feed the free end of the media from the printer’s left side, beneath the shaft of the media guide, between the upper
and lower halves of the label sensor, across the top of all forthcoming rollers, and through to protrude six or more
inches beyond the printer chassis.
Ensure the media is flush against the printer’s back side (toward the center wall) and then adjust the media guide
inward until it almost makes contact with the media’s backing paper.
Remove all labels from the backing paper that extend beyond the printer chassis and relatch the print head.
Lift upward on the pressure roller release knob (purple) and allow the pressure roller plate to fall to a vertical
position. Route the backing paper’s free end around the front of the printer chassis, beneath the front platen roller
and onward between the second platen roller and the pressure roller. Pull the free end of the backing paper to
remove all slack while lifting the pressure plate until latched. Refer to Figures 3-5 and 3-6 for visual assistance.
WARNING: AVOID PHYSICAL CONTACT WITH THE PRINT HEAD TO PREVENT
BURNED FINGERS AND HANDS.
NOTE: Properly installed label media will be oriented so that the label side is upward
and the backing paper is downward resting upon the printer chassis.
NOTE: Refer to the Printer Configuration unit of this manual for media configuration
instructions and the Adjustment chapter of the Maintenance unit for label sensor
adjustment instructions as necessary.
Guide Shaft
Ribbon Boss
Label MediaMedia GuideCenter Wall
Pressure Roller Release
Print Head Latch
Lt408 Operator Manual
Figure 3-6, Media Loading
3-6PN: 9001152A
Page 22
Unit 3: Installation
OPERATIONAL MODE SELECTION
There are two modes of printer operation: Dispense or Continuous. The difference between the two is the way that
the label and paper backing is ejected. Before printer configuration, one must determine which mode will be used.
This chapter identifies and defines the functional differences between the two.
DISPENSE MODE
With this method of operation, after printing, the printer feeds the first (outermost) label so that it is fully extended
out of the printer’s front for dispensing. Printing of the next label will not begin until the prior printed label has been
removed. This mode of operation is specifically suited for the use of automated machinery to remove the printed
and dispensed label to apply to packaging, etc.
Upon removal of the prior printed label, the printer repositions the media so that the next label in line may be
printed, then prints. The before-mentioned cycle, repeats for each consecutive label.
Printer configuration for the backfeed function may be found in the Advanced Mode of the Configuration unit of this
manual. Refer to the Table of Contents for the page number.
CONTINUOUS MODE
With this method of operation, the media remains in position for printing at all times. To do so, means that the
previous printed label is never in proper position for dispensing and thusly, must be manually removed form the
printer rather than through the application of automated machinery.
Printer configuration for Continuous mode of operation may be found in the Advanced Mode of the Configuration
unit of this manual. Refer to the Table of Contents for the page number.
ATTENTION: Refer to the Printer Configuration unit of this manual to program the
printer’s internal memory to suit individual needs using the printer’s integrated menu
options. Refer to the Programming Reference document to remotely program the
printer’s features and functions through a host system.
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Page 23
Unit 3: Installation
INTERFACE SELECTION
This unit presents the printer interface types and their specifications. These specifications include detailed
information to assist in the selection of the most appropriate method for the printer to interface with the host. The
five acceptable interface methods are:
•RS232C High-Speed Serial
•IEEE1284 Parallel
•Universal Serial Bus (USB)
•Local Area network (LAN) Ethernet
•802.11b Wireless
Following the selection of the desired interface, proceed to the next unit for instructions on how to Configure the
printer for that interface type.
WARNING: NEVER CONNECT OR DISCONNECT INTERFACE CABLES (OR USE
A SWITCH BOX) WITH POWER APPLIED TO EITHER THE HOST OR THE
PRINTER. THIS MAY CAUSE DAMAGE TO THE INTERFACE CIRCUITRY IN THE
PRINTER/HOST AND IS NOT COVERED BY WARRANTY.
NOTE: Some hosts monitor the Request-To-Send (RTS) signal (pin 4 of 25) to
determine if the printer is ready to receive data. Since the printer does not generate
this signal, the RTS line must be held true (high) in order to allow communication. This
can be performed by connecting the RTS pin to the Clear-To-Send (CTS) signal (pin 5
of 25).
Lt408 Operator Manual
Figure 3-7, Interface Installation
3-8PN: 9001152A
Page 24
Unit 3: Installation
RS232C HIGH-SPEED SERIAL INTERFACE
INTERFACE SPECIFICATIONS
Asynchronous ASCIIHalf-duplex communication
Bi-Directional Communication
Data Transmission Rate9600, 19200, 38400, 57600 bps
Transmission FormStart, b1, b2, b3, b4, b5, b6, b7, b8, Stop (b8 will be omitted if using 7 bit oriented)
Data Length7 or 8 bit (selectable)
Stop Bit1 or 2 bit (selectable)
Parity BitODD, EVEN, NONE (selectable)
Codes UsedASC II Character Codes: 7 bits, Graphics: 8 bits
Control CodesSTX (02H), ETX (03H), ACK (06H), NAK (15H)
Connector (Printer Side)DB-25S Male (equivalent)
Cable ConnectorDB-25P Female (equivalent)
Cable Length5 meters or less.
Signal LevelsHigh = +5V to +12V, Low = -5V to -12V
ProtocolReady/Busy, X-On/X-Off, Protocol for Driver, Status4
DIPSWITCH SETTINGS
SWITCHCOMPONENTSETTINGS
1Data Bit
2 & 3Parity
4Stop Bit
5 & 6Baud Rate
7 & 8Protocol
ON7 Bits
OFF8 Bits
23
ONONReserved
ONOFFODD
OFFONEVEN
OFFOFFNONE
ON2 Bits
OFF1 Bit
56
ONON57600 bps
ONOFF38400 bps
OFFON19200 bps
OFFOFF9600 bps
78
ONONReserved: Status2 & 3 (when compatible mode is OFF)
ONOFFProtocol for Driver, Status5
OFFONX-ON/X-OFF
OFFOFFReady/Busy
Lt408 Operator Manual
Figure 3-8, Serial Connector Pin Assignments
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Page 25
Unit 3: Installation
READY/BUSY INTERFACE SIGNALS
PINDIRECTIONSIGNAL DEFINITION
1ReferenceFG (Frame Ground)
2To HostTD (Transmit Data) - Data from the printer to the host computer. Sends X-On/X-Off characters
or status data (bi-directional protocols).
3To PrinterRD (Receive Data) - Data to the printer from the host computer.
4To HostRTS (Request to Send) - Used with Ready/Busy flow control to indicate an error condition.
RTS is high and remains high unless the print head is open (in this case, RTS would return to
the high state after the print head is closed and the printer is placed back on-line) or an error
condition occurs during printing (e.g., ribbon out, label out).
5To PrinterCTS (Clear to Send) - When this line is high, the printer assumes that data is ready to be
transmitted. The printer will not receive data when this line is low. If this line is not being used,
it should be tied high (to pin 4).
6To PrinterDSR (Data Set Ready) - When this line is high, the printer will be ready to receive data. This
line must be high before data is transmitted. If this line is not being used, it should be tied high
(to pin 20).
7ReferenceSG (Signal Ground)
20To HostDTR (Data Terminally Ready) - This signal applies to Ready/Busy flow control. The printer is
ready to receive data when this pin is high. It goes low when the printer is off-line, either
manually or due to an error condition, and while printing in the single job buffer mode. It will
also go low when the data in the buffer reaches the buffer near full level.
* This connection at the host side of the interface would depend upon the pin that is being used as the Ready/Busy signal by
the driving software. Typically, on a PC, it would be either CTS (pin5) or DSR (pin 6) on a DB-25 connector.
X-ON/X-OFF CABLE REQUIREMENTS
Communicates with the host to determine if the printer is ready to receive data by sending “XON” (HEX 11H) or “XOFF” (HEX
13H) code to the TD line. The single and multiple item buffers are switchable in the Interface Mode of the printer.
NOTE: Depending on the host used, it may be required to loop CS and RS
(maintaining at high-level) on the host side. For more information, refer to the host
computer documentation.
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Page 26
Unit 3: Installation
IEEE1284 PARALLEL INTERFACE
The parallel interface is a plug-in module that can be installed by the user and conforms to IEEE1284
specifications. It automatically detects the IEEE1284 signals and operates in the high speed mode. If the
IEEE1284 signals are not detected, it will operate in the slower standard Centronics mode. For this reason, an
interface cable and host interface conforming to the IEEE1284 specification must be present to fully utilize the
speed capabilities. This interface also operates bi-directionally and can report the status of the printer back to the
host.
SPECIFICATIONS
Printer ConnectorAMP 57-40360 DDK (or equivalent)
Cable ConnectorAMP 57-30360 DDK (or equivalent)
Cable1.5 meter or less
Signal LevelHigh = +2.4V to +5.0V, Low = 0V to -0.4V
The Universal Serial Bus (USB) interface is a Plug-In Interface Module that can be installed by the user. It requires
a driver (shipped with each printer that has the interface installed) that must be loaded onto the PC and configured
to support USB peripherals using Windows 2000 or above. Details for loading the USB driver are contained in the
USB Interface Manual that is shipped with each printer with a USB Optional interface installed. Up to 127 devices
may be connected to a USB port using powered hubs.
ATTENTION: This Interface Type Is Not Compatible With Windows 98 Or Windows
Me.
SPECIFICATIONS
Printer ConnectorUSB Type B Plug
Cable10 feet (3 m) maximum
HostWindows 2000 or above with USB Port
Power SupplyBUS Power through cable
Power Consumption+5 V at 80 ma
LOCAL AREA NETWORK (LAN) ETHERNET
A Local Area Network (LAN) interface is an optional Plug-In Interface Module that can be installed by the user. It
requires a driver shipped with each printer that has the interface installed. The driver that must be loaded onto the
host computer and configured to run one of the supported network protocols using a 10Base-T or 100Base-TX
LAN connection. Details for loading the LAN driver are contained in the LAN Interface Manual that is shipped with
each printer with a LAN Optional interface installed.
SPECIFICATIONS
ConnectorRJ-45 Receptacle
Cable10/100BaseT Category 5
Cable Length100 meters or less
Power SupplyPowered from printer
ProtocolStatus3 return
Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return
IP Address0.0.0.0 to 255.255.255.255
Subnet Mask0.0.0.0 to 255.255.255.255
Gateway Address0.0.0.0 to 255.255.255.255
DIPSWITCH SETTINGS
SWITCHSETTING
1Reserved (setup prohibited).
2LAN board EEPROM initialization (configuration).
3Print configuration details on a label.
4Print a self-diagmosis of the board onto a label.
Lt408 Operator Manual
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Unit 3: Installation
SOFTWARE SPECIFICATIONS
Corresponding ProtocolTCP/IP
Network LayerARP, RARP, IP, ICMP
Session LayerTCP, UDP
Application LayerLPD, FTP, TELNET, BOOTP, DHCP
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).
802.11B WIRELESS
The wireless print server provides easy printer interface with 802.11b Wi-Fi compliant networks free of wired
connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded
onto the host computer and configured to run one of the supported protocols.
SPECIFICATIONS
Variable Data Rates11, 5.5, 2 and 1 Mbps
Frequency Band2.4 GHz ISM Band
Wired Equivalent Privacy128 bit, 64 bit (compatible with 40bit), none
Sensitivity(typ, AAWGN, 8E-2 PER): -91dBm at 1Mbps, -88dBm at 2 Mdps, -87dBm at 5.5Mbps, -
84dBm at 11Mbps.
Range100m indoors, 300m outdoors
ProtocolsTCP/IP, IPX/SPX, Direct Mode IPX/IP, DLC/LLC, NetBEUI, NetBIOS/IP
ProtocolStatus3 return
Protocol for Driver (cyclic response mode)
Protocol for Driver (ENQ response mode)
Status5 return
IP Address0.0.0.0 to 255.255.255.255
Subnet Mask0.0.0.0 to 255.255.255.255
Gateway Address0.0.0.0 to 255.255.255.255
Communication Mode802.11 Ad hoc, Ad hoc, Infrastructure
SSIDOptional alphanumeric character string (up to 32 characters)
Channels01 to 04
Lt408 Operator Manual
3-13PN: 9001152A
Page 29
Unit 3: Installation
DIPSWITCH SETTINGS
The dipswitches serve to initialize the configuration saved on the Wireless-LAN board, print the configuration, and make a selfdiagnosis. To communicate with the host,set the communication mode by through switches 5 and 6, then set the remaining
switches to the OFF position.
Print of configuration and self-diagnsis are operable only on the screen after turning on the printer. Ensure all switches are in
the OFF position when operating the printer.
SWITCHSETTING
1Reserved (setup prohibited).
2LAN board EEPROM initialization (configuration).
3Print configuration details on a label.
4Print a self-diagmosis of the board onto a label.
56
ONONReserved.
5 & 6
NOTE: The communication mode may be set within the printer’s Interface Mode. Go to [Communication] of the Interface Mode
to enable setup by either the dipswitches or through the Interface Mode.
ONOFFAd hoc
OFFONInfrastructure
OFFOFF802.11 Ad hoc
LED INDICATOR STATUS
INDICATOR 1 INDICATOR 2 INDICATOR 3DESCRIPTION
ONOFFOFFWeak Signal (1-50%)
ONONOFFModerate Signal (50-75%)
ONONONStrong Signal (75-100%)
OFFOFFON802.11 Ad hoc
OFFONOFFAd hoc
SOFTWARE SPECIFICATIONS
Corresponding ProtocolTCP/IP
Network LayerARP, RARP, IP, ICMP
Session LayerTCP, UDP
Application LayerLPD, FTP, TELNET, BOOTP, DHCP
NOTE: Print data can be sent by LPR and FTP of TCP/IP and dedicated socket protocol. Printer status is obtainable by
dedicated socket protocol.
NOTE: In the TCP/IP protocol enviroment, LPD and FTP are provided for printing; TELNET for variable setup; ARP, RARP,
and BOOTP/DHCP for address setup.
LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp, sjis, euc. In
addition, a banner page can be printed by a proper setup.
When sending the job by LPR, the transmission order of data file/control file within the job will not affect print operation. In
addition, if the banner page is specified, it will be added to each data file. Job deletion by LPR is not available.
FTP protocol complies with RFC959 and handles the list of logical printer name as a transfer directory. File transfer to this
directory executes print operation. It is possible to specify ASCII(A), Binary(I) and TENEX(L8) as transfer mode - although the
mode difference is dependent on the client. A banner page may be printed with a proper setup.
TELNET Complies with RFC854. This operation consists of interactive menu form and enables change and reference of
internal setup, and to display status. To change the setup, enter “root” user and password at the time of login. Default of root
pasword is set as null (linefeed only).
Lt408 Operator Manual
3-14PN: 9001152A
Page 30
Unit 3: Installation
Figure 3-10, Socket Connection Diagram
Lt408 Operator Manual
3-15PN: 9001152A
Page 31
Unit 3: Installation
ALL INTERFACES
RECEIVE BUFFER
The data stream is received from the host to the printer one job at a time. This allows the software program to
maintain control of the job print queue so that it can move a high priority job in front of ones of lesser importance.
A multiple job buffer allows the printer to continuously receive print jobs while compiling and printing other jobs at
the same time. It acts much like a Print buffer to maximize the performance of the host and the printer.
The printer receives and prints one job at a time. If a print job exceeds the buffer size, transmission will be rejected
by the printer. Flow control protocols to throttle transmission are not used. Error conditions that occur during the
Print Data transmission will cause the printer to return a NAK.
ACK/NAK PROTOCOL
Bi-Directional ACK/NAK protocol is used for error control. In a normal transmission sequence when the
transmission is received, the printer will return an ACK (06H) signifying that it was received without a transmission
error. After the transmission command structure has been analyzed, a status byte is returned to the host. This
status byte informs the host of the validity of the command structure.
If the command structure is error free, the printer proceeds with the print operation. When the print operation is
completed, a Printer Status message is returned to the host. If an error was detected during the initial transmission
sequence, a NAK (15H) will be returned signalling to the host that the received transmission contained errors and
must be resent. If the returned Status byte indicates a command structure error, the error must then be corrected
before the print data is resent to the printer.
A valid transmission to the printer must be bounded by an STX/ETX pair, with the STX (02H) signifying the start of
the Print Data and ending with an ETX (03H) signifying the end.
STATUS5 RETURN
This communication protocol is designed for the purpose of monitoring and controlling print data status in the host
and featuring various functions.
INTERFACE SIGNALS
PINDIRECTIONSIGNAL DEFINITION
1ReferenceFG (Frame Ground)
2To HostTD (Transmit Data) - Data from the printer to the host computer.
3To PrinterRD (Receive Data) - Data to the printer from the host computer.
7ReferenceSG (Signal Ground)
CABLE REQUIREMENTS
Depending on the host used, it may need to loop CS and RS (maintaining at high level) on the hose side. For additional
information, refer to the host computer documentation.
Causes For Receive Buffer Near FullReceive buffer near full occurs when the remaing free space of the buffer drops to
0.95MB of 2.95MB capacity or when the remaining free space is available for storing
50 of 500 items in the history buffer.
Release Of Receive Buffer Near FullReceive buffer near full can be released when the remaining free space rises to
1.95MB or when the remaining free space is available for storing 200 items in the
history buffer.
STATUS5 TIMING CHARTS
NORMAL PROCESS
(Figure 3-11a)
CANCEL PROCESS
(Figure 3-11b)
ERROR PROCESS
(Figure 3-11c)
Lt408 Operator Manual
3-17PN: 9001152A
Page 33
PRINT PROCESS
(Figure 3-11d)
COMMAND PROCESS
(Figure 3-11e)
Unit 3: Installation
STATUS5 TIMING CHARTS
BCC ERROR PROCESS
(Figure 3-11f)
Lt408 Operator Manual
3-18PN: 9001152A
Page 34
Unit 3: Installation
EXTERNAL SIGNAL
The external signal interface is designed to connect the printer to an applicator. Proceed to the printer’s Advanced
Mode for various setup activities related to the external signal.
There are two connector types available for the external signal interface, one with a 14-pin connector and the other
with a 25-pin connector.
SPECIFICATIONS
Signal LevelHigh: +2.4 to +5.0V, Low: +0.0 to +0.4V
Issuing/Reissuing EXT signalEnable/Disable in the Advanced Mode.
Switching EXT signalSwitching jumper connector to enable +24V output by 24V and 27V power supplies.
When using 24V power supply: Short IN 24V side by jumper connector
When using 27V power supply: Short IN 27V side by jumper connector.
Signal TypesType IPrint end signal (PREND) is “low” before printing labels, “high” after
completion of print, and “low” 20 miliseconds later.
Type IIPrint end signal (PREND) is “high” before printing labels, “low” after
completion of print, and “high” 20 miliseconds later.
Type IIIPrint end signal (PREND) is “low” before printing labels, “high” from start to
end of print, and “low” upon completion of print.
Type IVPrint end signal (PREND) is “high” before printing labels, “low” from start to
end of print, and “high” upon completion of print.
14-PIN CONNECTOR ASSIGNMENTS
PINSIGNAL NAMEDIRECTIONLEVELMAX CURRENT
1Paper EndOutputLow5V, 400mA
2Ground------
3Ribbon EndOutputHigh5V, 400mA
4Machine ErrorOutputLow5V, 400mA
5Print Start (PRIN)InputLowHigh: high impedance, Low: -15mAor more, 0V
6Print End (PREND)OutputLow5V, 400mA
7Reprint (PRIN2)InputLowHigh: high impedance, Low: -15mAor more, 0V
8EXT5V_INInput5V
9OnlineOutputLow5V, 400mA
10Ribbon Near EndOutputLow5V, 400mA
11--------
12+24V------
13+5V------
14FG------
Choose from Type I to Type IV for PREND (the output signal for Pin 6).
Lt408 Operator Manual
3-19PN: 9001152A
Page 35
Unit 3: Installation
Figure 3-12, Input/Output Circuit Diagram
Figure 3-13, 14-Pin Connector Assignments
START PRINTING
(Figure 3-14a)
REPRINTING
(Figure 3-14b)
INPUT SIGNAL WAVE FORM
Lt408 Operator Manual
3-20PN: 9001152A
Page 36
BASIC OPERATION
(Figure 3-15a)
PAPER END
(Figure 3-15b)
Unit 3: Installation
OUTPUT SIGNAL WAVE FORM
RIBBON END
(Figure 3-15c)
MACHINE ERROR
(Figure 3-15d)
Lt408 Operator Manual
3-21PN: 9001152A
Page 37
Unit 3: Installation
Figure 3-16, Operation Mode Flow Chart
Lt408 Operator Manual
3-22PN: 9001152A
Page 38
Unit 3: Installation
ACCESSORIES INSTALLATION
This unit covers all of printer accessory installation procedures.
INTERFACE INSTALLATION
The diagram below displays the physical installation of interface hardware. The interface type chosen determines
the applicable slot in the printer for installation.
Figure 3-17, Interface Installation
Lt408 Operator Manual
3-23PN: 9001152A
Page 39
PRINTER
CONFIGURATION
•Printer Configuration
•Configuration Modes
•Menu Definition Tables
Lt408 Operator Manual
4-1PN: 9001152A
Page 40
Unit 4: Printer Configuration
PRINTER CONFIGURATION
This unit provides in-depth instruction on printer configuration for operation and for some troubleshooting.
The printer may be configured via the buttons and/or potentiometers located on the printer’s operator panel. All of
the printer’s buttons, switches, and potentiometers are used either singularly, or in conjunction, to perform
configuration activities.
Refer to the Control Features chapter of the Introduction unit for identification of specific interface features.
Lt408 Operator Manual
4-2PN: 9001152A
Page 41
Unit 4: Printer Configuration
CONFIGURATION MODES
This chapter provides an overview of the various configuration modes of the operation menu. All of the
configuration activities are performed via the use of the operator panel located on the printer’s face. However,
many settings may also be controlled via external software commands. In the case of conflict between external
software commands and internal software commands (control panel settings) the printer will always use the last
valid setting.
USER MODE
This mode allows configuration of printing features that are prone to change from job to job. These are some of the
most basic and common adjustments of all of the configuration modes.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Cancels
print job
Advanced
Mode
Interface
Mode
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
USER MODE
ENTER
CANCEL
ENTER
PASSWORD
0000
PRINT DARKNESS
1 2 3 4 5
PITCH OFFSET
+XX MM
CANCEL
ENTER
PRINT OFFSET
V: +XXXX H: +XXXX
Displayed
if password
feature is
enabled
CANCEL
ENTER
CANCEL
ENTER
Lt408 Operator Manual
Hex
Dump
Mode
CANCEL
ENTER
OFFSET VOLUME
PITCH +X.XX
OFFSET -X.XX
DARKNESS XX
CANCELENTER
PRINT SPEED
XX IPS
CANCEL
ENTER
Figure 4-1, User Mode
ZERO SLASH
YES NO
CANCEL
ENTER
CHARACTER PITCH
PROPORTIONAL
FIXED
CANCEL
ENTER
4-3PN: 9001152A
Page 42
Unit 4: Printer Configuration
ADVANCED MODE
The Advanced Mode is provided to make basic printer operational adjustments. Typically, once these adjustments
or settings have been made, they will not require additional address unless a new job is downloaded. Use the keys
of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
Cancels
print job
Interface
Mode
User
Mode
Hex
Dump
Mode
ENTER
BACKFEED MOTION
BEFORE
NONE
AFTER
CANCEL
ONLINE MODE
ADVANCED MODE
DARKNESS RANGE
A B
CANCEL
ENTER
PRINTER TYPE
DISPENSER
CONTINUOUS
Dispenser
ENTER
LINE
POWER
LINE
ENTER
5 sec.
CANCEL
ENTER
CANCEL
ENTER
CANCEL
Continuous
ENTER
ENTER
PASSWORD
0000
PRINT METHOD
TRANSFER DIRECT
CANCEL
ENTER
PITCH SENSOR
ENABLE DISABLE
Enable
ENTER
SENSOR TYPE
I-MARK GAP
CANCEL
ENTER
HEAD CHECK
ENABLE DISABLE
CANCEL
Enable
ENTER
HEAD CHECK
NORMAL BARCODE
EXTERNAL SIGNAL
ENABLE DISABLE
CANCEL
Enable
ENTER
Displayed
if password
feature is
CANCEL
Disable
ENTER
Disable
ENTER
CANCEL
ENTER
Disable
ENTER
enabled
EXTERNAL SIGNAL
TYPE 1 TYPE 2
TYPE 3 TYPE 4
Yes / No
ENTER
Yes / No
ENTER
1 2 3 4
ENTER
Enable / Disabl e
ENTER
CANCEL
Yes / No
ENTER
CANCEL
Select code
ENTER
CANCEL
EXTERNAL REPRINT
ENABLE DISABLE
CANCEL
AUTO ONLINE
YES NO
AUTO ONLINE FEED
YES NO
CANCEL
FEED ON ERROR
YES NO
EURO CODE
XX
CANCEL
PROTOCOL CODE
STANDARD
NON-STANDARD
Lt408 Operator Manual
Figure 4-2, Advanced Mode
4-4PN: 9001152A
Page 43
Unit 4: Printer Configuration
PARALLEL INTERFACE SETUP MODE
This chapter provides the programming sequences required for IEEE1284 interface setup. Use the keys of the
printer’s operator panel and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ATTENTION: Do not perform the following programming sequence if this is not the
interface type to be used. Instead, refer to the appropriate interface programming flow
chart.
Cancels
print job
Advanced
Mode
User
Mode
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
ENTER
CANCEL
ENTER
CANCEL
ENTER
PASSWORD
0000
RECEIVE BUFFER
MULTI 1 ITEM
CANCEL
Multi
ENTER
IEEE1284
ACK SIGNAL
XX.X US
Displayed
if password
feature is
enabled
PROTOCOL
STATUS4
STATUS5
Status4
ENTER
1Item
ENTER
CANCEL
ENTER
CANCEL
Status5
ENTER
ITEM NO. CHECK
ENABLE DISABLE
BCC CHECK
ENABLE DISABLE
CANCEL
ENTER
CANCEL
ENTER
Lt408 Operator Manual
Select
No if using
USB
CANCEL
No
ENTER
IGNORE CR/LF
YES NO
Figure 4-3, Parallel Interface Setup Mode
Yes
ENTER
CANCEL
ENTER
Not
IGNORE CAN/DLE
YES NO
ENTER
CANCEL
available with
Status 5 Protocol
or Status 4
with 1-item
buffer.
4-5PN: 9001152A
Page 44
Unit 4: Printer Configuration
SERIAL INTERFACE SETUP MODE
This chapter provides the programming sequences required for RS232C, RS422, or RS485 interface setup. Use
the key of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ATTENTION: Do not perform the following programming sequence if this is not the
interface type to be used. Instead, refer to the appropriate interface programming flow
chart.
Cancels
print job
Advanced
Mode
User
Mode
Select
No if using
USB
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
CANCEL
No
ENTER
IGNORE CR/LF
YES NO
ENTER
CANCEL
ENTER
CANCEL
ENTER
ENTER
CANCEL
ENTER
ENTER
Yes
PASSWORD
0000
RS-232C/422/485
CONFIGURATION
DIPSW LCD
DIPSW
ENTER
RECEIVE BUFFER
MULTI 1 ITEM
CANCEL
ENTER
BAUDRATE
2400 4800
9600 19200
PARITY BIT
NONE ODD EVEN
CANCEL
ENTER
STOP BIT
1BIT 2BIT
CHARACTER BIT
7BIT 8BIT
BCC CHECK
ENABLE DISABLE
CANCEL
LCD
ENTER
CANCEL
ENTER
Displayed
if password
feature is
enabled
The
screen that
appears depends
on the inte rface
installed.
BAUDRATE
2400 4800
9600 19200
38400 57600
CANCEL
ENTER
PROTOCOL
STATUS5
READY/BUSY
XON/OFF
STATUS3
STATUS4
Status5
ENTER
ITEM NO. CHECK
ENABLE DISABLE
CANCEL
ENTER
ENTER
CANCEL
Ready/Busy
X-On/X-Off
ENTER
Status3
Status4
ENTER
Lt408 Operator Manual
Figure 4-4, Serial Interface Setup Mode
4-6PN: 9001152A
Page 45
Unit 4: Printer Configuration
LOCAL AREA NETWORK (LAN) INTERFACE SETUP MODE
This chapter provides the programming sequences required for LAN, Wireless LAN, and Mini-LAN interface setup.
Use the keys of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ATTENTION: Do not perform the following programming sequence if this is not the
interface type to be used. Instead, refer to the appropriate interface programming flow
chart.
Cancels
print job
Advanced
Mode
User
Mode
Select
No if using
USB
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
CANCEL
No
ENTER
IGNORE CR/LF
YES NO
ENTER
CANCEL
ENTER
CANCEL
ENTER
ENTER
Yes
PASSWORD
0000
IP ADDRESS
0. 0. 0. 0
CANCEL
ENTER
SUBNET MASH
0. 0. 0. 0
GATEWAY
ADDRESS
0. 0. 0. 0
CANCEL
ENTER
Displayed
if password
feature is
enabled
LAN
CONFIGURATION
BOARD LCD
Board
ENTER
CANCEL
ENTER
IGNORE CAN/DLE
YES NO
CANCEL
LCD
ENTER
PORT NUMBER 1
XXXXX
PORT NUMBER 2
XXXXX
CANCEL
ENTER
PORT NUMBER 3
XXXXX
CANCEL
ENTER
CANCEL
ENTER
Lt408 Operator Manual
CANCEL
ENTER
Figure 4-5, LAN Interface Setup Mode
4-7PN: 9001152A
ENTER
CANCEL
Page 46
Unit 4: Printer Configuration
USB INTERFACE SETUP MODE
This chapter provides the programming sequences required for USB interface setup. Use the keys of the printer’s
operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ATTENTION: Do not perform the following programming sequence if this is not the
interface type to be used. Instead, refer to the appropriate interface programming flow
chart.
Cancels
print job
Advanced
Mode
User
Mode
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
ENTER
CANCEL
ENTER
CANCEL
ENTER
PASSWORD
0000
Displayed
if password
feature is
enabled
PROTOCOL
STATUS4
STATUS5
CANCEL
Status5
ENTER
ITEM NO. CHECK
ENABLE DISABLE
CANCEL
ENTER
BCC CHECK
ENABLE DISABLE
Status4
ENTER
CANCEL
ENTER
Lt408 Operator Manual
Select
No if using
USB
CANCEL
No
ENTER
IGNORE CR/LF
YES NO
Yes
ENTER
CANCEL
ENTER
Figure 4-6, USB Interface Setup Mode
4-8PN: 9001152A
IGNORE CAN/DLE
YES NO
ENTER
CANCEL
Page 47
Unit 4: Printer Configuration
CENTRONICS INTERFACE SETUP MODE
This chapter provides the programming sequences required for Centronics interface setup. Use the keys of the
printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
ATTENTION: Do not perform the following programming sequence if this is not the
interface type to be used. Instead, refer to the appropriate interface programming flow
chart.
Cancels
print job
Advanced
Mode
User
Mode
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
ENTER
CANCEL
ENTER
CANCEL
ENTER
PASSWORD
0000
Displayed
if password
feature is
enabled
IGNORE CR/LF
YES NO
CANCEL
ENTER
IGNORE CAN/DLE
YES NO
RECEIVE BUFFER
MULTI 1 ITEM
CANCEL
ENTER
CANCEL
ENTER
Lt408 Operator Manual
Select
No if using
USB
CANCEL
No
ENTER
Yes
ENTER
Figure 4-7, Centronics Interface Setup Mode
4-9PN: 9001152A
Page 48
Unit 4: Printer Configuration
SERVICE MODE
Allows the programming of various dimensional settings, sensor thresholds, and language options. Use the keys of
the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Unlatch print head, then press and hold the following keys:
MAINTENANCE MODE
SERVICE MODE
FACTORY MODE
SENSOR LEVEL
I-MARK X.XV
LEVEL OFFSET XX
CANCEL
ENTER
SENSOR LEVEL
I-MARK X.XV
SLICE LEVEL XX
SENSOR LEVEL
GAP X.XV
LEVEL OFFSET XX
CANCEL
ENTER
SENSOR LEVEL
GAP X.XV
SLICE LEVEL XX
LABEL RE-DETECT
ENABLE DISABLE
+ + ENTER + POWER
Service Mode
ENTER
CANCEL
ENTER
CANCEL
ENTER
RIBBON NEAR END
ENABLE DISABLE
FUNCTION KEY
ENABLE DISABLE
CANCEL
ENTER
FUNCTION KEY
NONE
REPRINT
FORWARD / BACKFEED
DISTANCE
DEFAULT XXX MM
CANCEL
ENTER
WEB ACCELERATION
FAST NORMAL
PASSWORD
0000
CANCEL
ENTER
CANCEL
ENTER
CANCEL
ENTER
Displayed
if password
feature is
enabled
PRIORITY SETTING
COMMAND INTERNAL
SET PASSWORD
ON OFF
CANCEL
Off
ENTER
PASSWORD NO.
XXXX
COMPATIBLE MODE
ON OFF
CANCEL
On
ENTER
MEDIA LENGTH
XXXX MM
CANCEL
ENTER
On
ENTER
CANCEL
ENTER
Off
ENTER
Lt408 Operator Manual
CANCEL
ENTER
EXT 9PIN SELECT
MODE1 MODE2
CANCEL
ENTER
Figure 4-8, Service Mode
4-10PN: 9001152A
CANCEL
ENTER
TRACE MODE
ON OFF
CANCEL
ENTER
Page 49
Unit 4: Printer Configuration
FACTORY MODE
The Factory Mode permits counter reset of various printer components. Use the keys of the printer’s operator
panel to select and reset those features.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Unlatch print head, then press and hold the following keys:
MAINTENANCE MODE
SERVICE MODE
FACTORY MODE
COUNTER CLEAR
NONE
ALL
HEAD
CUT
DISPENSE
COUNTER
INDICATION
NONE
LIFE
HEAD
CUT
DISPENSE
CANCEL
++ ENTER + POWER
Factory Mode
ENTER
CANCEL
ENTER
None
ENTER
SERIAL NO.
S/N XXXXXXXX
MAIN PCB
REVISION
REV X.X
CANCEL
ENTER
INTERFACE BOARD
REVISION
REV X.X
PASSWORD
0000
CANCEL
ENTER
CANCEL
ENTER
Displayed
if password
feature is
enabled
TEST PRINT
YES NO
CANCEL
No
ENTER
TEST PRINT MODE
FACTORY
AIAG
SCALE
RIGHT
LEFT
GRAY
N-PATTERN
Factory
ENTER
PRINT SIZE
SMALL LARGE
Yes
ENTER
CANCEL
Other Options
ENTER
Lt408 Operator Manual
Life
ENTER
LIFE COUNTER
X.X M
CUT COUNTER
X
Head
ENTER
HEAD COUNTER
[ 1 ] X.X M
[ 2 ] X.X M
[ 3 ] X.X M
Cut
ENTER
DISPENSE COUNTER
X.X M
CANCEL / ENTER
Figure 4-9, Factory Mode
4-11PN: 9001152A
Dispense
ENTER
TEST PRINT
PRESS ENTER KEY
ENTER
Prints
test
label
Page 50
Unit 4: Printer Configuration
WORK SHIFT MODE
The Work Shift mode allows for specific production information regarding printing activity on a given work shift to be recorded.
Use the keys of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
The
YES option must
have been selected
for the Shift Code
within the
Hidden Mode
menu.
ONLINE
QTY: 000000
Press and hold the following
keys for 10 seconds:
LINE + FEED
SELECT SHIFT
1 2 3 EX IT
1, 2, 3
ENTER
ENTER SHIFT TIME
XX.XX
CANCEL
ENTER
HOW MANY CHR?
X-XX
ENTER SHIFT NAME
X
CANCEL
ENTER
Exit
ENTER
CANCEL
ENTER
Lt408 Operator Manual
Figure 4-10, Work Shift Mode
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Unit 4: Printer Configuration
HIDDEN MODE
Use the keys of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Press and hold the following keys:
+ + + POWER
LABEL OUT SENSOR
YES NO
Yes
ENTER
SHIFT CODE
YES NO
Yes
ENTER
ENTER
ENTER
No
No
Lt408 Operator Manual
Figure 4-11, Hidden Mode
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Unit 4: Printer Configuration
DOWNLOAD MODE
This download feature allows the operator to downgrade or upgrade Firmware to the printer. When downloading is
complete, the LCD screen will return to the original display. If an error occurs, a DOWNLOAD ERROR will display.
Use the keys of the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Press and hold the following keys:
+ POWER
DOWNLOAD
WAITING
Send data
DOWNLOADING
DOWNLOAD
COMPLETE
ENTER
Printer
is on standby
waiting for
download to
begin.
Receiving
downloaded
data.
Briefly
displays when
download is
complete.
Lt408 Operator Manual
Figure 4-12, Download Mode
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Unit 4: Printer Configuration
BOOT DOWNLOAD MODE
This download mode is used when the Firmware becomes corrupted and the normal download mode is not
successful.
Figure 5-13 provides the specific sequence of events required by the operator, the printer, and the printer’s
software for downloading Firmware to the printer. Use the key of the printer’s operator panel to select and enter the
required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Press and hold the following keys:
+ FUNCTION + ENTER + POWER
PROGRAM DOWNLOAD
READY
PROGRAM
DOWNLOADING
PROGRAM DOWNLOAD
COMPLETED
PRESS ENTER
ENTER
Printer
is on standby
waiting for
download to
begin.
Receiving
downloaded
data.
Displays
when
download is
complete.
Lt408 Operator Manual
Figure 4-13, Boot Download Mode
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Unit 4: Printer Configuration
PRINT CANCEL MODE
Figure 5-14 provides the specific sequence of events required by the operator, the printer, and the printer’s
software to cancel a print job once initiated. Use the keys of the printer’s operator panel to select and enter the
required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Printing
in process.
CANCEL PRINT JOB
YES NO
No
ENTER
CANCEL PRINT JOB
COMPLETED
Yes
ENTER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
CANCEL
ENTER
ONLINE MODE
LINE
Lt408 Operator Manual
Figure 4-14, Print Cancel Mode
4-16PN: 9001152A
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Unit 4: Printer Configuration
DEFAULT SETTING MODE
Figure 5-15 provides the specific sequence of events required by the operator, the printer, and the printer’s
software to return the printer to the configuration state as received from the factory. Use the keys on the printer’s
operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Press and hold the following keys:
CANCEL + POWER
DEFAULT MODE
PRINTER SETTING
ALT. PROTOCOL
Printer Set
DEFAULT
PRINTER SETTING
YES NO
Yes
ENTER
DEFAULT SETTING
COMPLETED
PLEASE POWER OFF
Printer
waiting to be
powered off.
POWER
ENTER
Alt. Protocol
ENTER
DEFAULT
ALT. PROTOCOL
YES NO
No
ENTER
Lt408 Operator Manual
Figure 4-15, Default Setting Mode
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Unit 4: Printer Configuration
TEST PRINT MODE
Figure 5-16 provides the specific sequence of events required by the operator, the printer, and the printer’s
software for a test label to be printed. Test labels are designed to identify failures in configuration, adjustment
problems, and mechanical defects. Use the key on the printer’s operator panel to select and enter the required
options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
FEED + POWER
Printer
beeps
TEST PRINT MODE
CONFIGURATION
BARCODE
Press or
+ ENTER
Scrolls
options
TEST PRINT MODE
CONFIGURATION
TEST PRINT MODE
BARCODE
TEST PRINT MODE
HEAD CHECK
TEST PRINT MODE
FONT
TEST PRINT MODE
FACTORY
ENTER
TEST PRINT SIZE
10 mm
TEST PRINT
PRESS ENTER KEY
TEST PRINT SIZE
LARGE SMALL
Lt408 Operator Manual
Test Prints
Power off to
cease printing.
Figure 4-16, Test Print Mode
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Unit 4: Printer Configuration
HEX DUMP MODE
The contents of the print buffer and the data received before it is placed into the print buffer may be examined
through the use of the Hex Dump Mode. Each line of the printed data is enumerated in the first column, the second
column contains the data in hexadecimal format, and the right column contains the same data in ASCII format.
The options of data to be printed are: receive data, receive buffer, and internal data. However, only one type of
data may be printed on a single label. Repeat the dump process to print the other data types as desired.
Use the keys on the printer’s operator panel to select and enter the required options.
Refer to the Menu Definition Tables in the following chapter to provide an explanation of each menu screen.
Cancels
print job
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
ENTER
5 sec.
PASSWORD
0000
ADVANCED MODE
HEX DUMP MODE
ENTERCANCEL
SELECT DUMP DATA
RECEIVE DATA
RECEIVE BUFFER
INTERNAL DATA
CANCEL
ENTER
CANCEL
ENTER
Displayed
if password
feature is
enabled
Print
darkness
Lt408 Operator Manual
Hex
Dump is
printed
Receive Data
ENTER
Internal Data
ENTER
Figure 4-17, Hex Dump Mode
4-19PN: 9001152A
Receive Buffer
ENTER
Hex
Dump is
printed
Page 58
Unit 4: Printer Configuration
MENU DEFINITION TABLES
USER MODE (TABLE 4-1)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
ONLINE MODE
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
USER MODE
OFFSET VOLUME
PITCH +X.XX
OFFSET -X.XX
DARKNESS XX
PRINT SPEED
XX IPS
PRINT DARKNESS
1 2 3 4 5
PITCH OFFSET
+XX MM
Is the entrance screen of the User Mode. The User Mode allows various print
parameters to be set.
This screen shows the adjusted value for the potentiometers on the Operator Panel.
Entry is not required for this screen. The values will change as the potentiometers are
adjusted.
Permits the printer’s print speed to be established based on inches per second (IPS).
Permits the adjustment of the print density. Higher print density equates to darker print
images.
The label pitch is the distance from the leading edge (the edge that comes out of the
printer first) of a label and the leading edge of the next label. The position of the label’s
leading edge can be adjusted relative to the print head in increments of 1mm. Once the
position has been set, it can be fine adjusted using the PITCH potentiometer.
Positive (+) digit selection on the display moves the leading edge forward and away
from the print head while a negative (-) selection moves the label’s leading edge
incrementally back into the mechanism.
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Unit 4: Printer Configuration
USER MODE (TABLE 4-1)
MENUDESCRIPTION
Print offset refers to the vertical and horizontal shifting of the entire print area relative to
PRINT OFFSET
V: +XXXX H: +XXXX
ZERO SLASH
YES NO
CHARACTER PITCH
PROPORTIONAL
FIXED
the label and the print start position. The movement is incremented by dots in the
positive (+) or negative (-) direction. Positive and negative vertical adjustment is toward
and away from the print head respectively. Positive and negative horizontal adjustment
is to the left or right of the reference point respectively.
This menu allows for the printer to be configured to print zeros with or without a diagonal
slash through them. This will apply to all printer resident font types.
This setting determines whether each character occupies a designated space (fixed)
regardless of the characters width or if the character’s space is representative of the
character’s width (proportional). Proportional is contemporarily preferred. Applies only to
printer resident fonts.
ADVANCED MODE (TABLE 4-2)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
ONLINE MODE
ADVANCED MODE
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
Is the entrance screen of the Advanced Mode. The Advanced Mode is provided to make
basic printer operational adjustments. Typically, once these adjustments or settings
have been made, they will not require additional address unless a new job is
downloaded.
DARKNESS RANGE
A B
Lt408 Operator Manual
Allows the darkness (print density) selection of the printed image. Has two selection
options.
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Unit 4: Printer Configuration
ADVANCED MODE (TABLE 4-2)
MENUDESCRIPTION
Allows the choice of continuous feed or dispenser operation.
PRINTER TYPE
DISPENSER
CONTINUOUS
Allows the determination of whether a backfeed motion will be applied. If so, the
BACKFEED MOTION
BEFORE
NONE
AFTER
PRINT METHOD
TRANSFER DIRECT
selection of before or after the printing of each label.
Allows the printer to be switched to operate in the thermal transfer or direct thermal
mode as desired.
PITCH SENSOR
ENABLE DISABLE
SENSOR TYPE
I-MARK GAP
HEAD CHECK
ENABLE DISABLE
HEAD CHECK
NORMAL BARCODE
EXTERNAL SIGNAL
ENABLE DISABLE
Allows the pitch sensor to be activated or deactivated as circumstances dictate.
Allows the pitch sensor mode to be selected relative to the media type being used.
This feature determines the integrity of the print head elements when enabled. The
printer will go into error mode when a malfunctioning printhead element is detected.
This screen will appear if the head check feature has been selected. Choose for the
head check to be performed unconditionally or only when barcodes are being printed.
Previously printed barcodes should be scanned following an error to determine their
functionality.
Set this feature to enable or disable the printer’s external signal communication port. If
the port is enabled, data can be sent and received using an appropriate device plugged
into the EXT port.
EXTERNAL SIGNAL
TYPE 1 TYPE 2
TYPE 3 TYPE 4
Lt408 Operator Manual
Appears only if the printer’s external signal feature has been enabled to allow selection
of the output signal. For information on which type to choose, refer to this printer’s
Programming Reference for guidance.
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Unit 4: Printer Configuration
ADVANCED MODE (TABLE 4-2)
MENUDESCRIPTION
Allows configuration as to whether the reprint function may be activated via the external
EXTERNAL REPRINT
ENABLE DISABLE
AUTO ONLINE
YES NO
AUTO ONLINE FEED
YES NO
FEED ON ERROR
YES NO
signal port.
The printer can be set to automatically go into the online mode when powered on.
Otherwise, the printer starts in the offline state and must be manually placed online
before it is ready to print.
This feature allows one label to be fed upon the printer entering online mode. Enable or
disable as desired.
This feature allows one label to be fed following an error being corrected and the printer
going online.
Allows the user to specify the hexadecimal code for the character which is replaced with
the Euro Character. The default setting should be the correct option.
EURO CODE
XX
The ESC sequence in SBPL (SATO Basic Programming Language) commands may be
PROTOCOL CODE
STANDARD
NON-STANDARD
defined as standard (using non-printable code 1BH) or non-standard (some other user
code).
PARALLEL INTERFACE MODE (TABLE 4-3)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
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Unit 4: Printer Configuration
PARALLEL INTERFACE MODE (TABLE 4-3)
MENUDESCRIPTION
Is a transitional screen that allows the operator to choose a given direction within the
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
IGNORE CR/LF
YES NO
menu map.
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters
to be set for the printer to communicate with a host and vise-versa.
Select the YES option if an interface board for bi-directional communication will be
configured.
Determines whether the print data code requires deletion. Hexadecimal graphic data will
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)
commands in the data stream - including graphics and 2D bar codes.
This feature is used primarily to maintain compatibility with earlier models of SATO
printers.
PROTOCOL
STATUS4
STATUS5
RECEIVE BUFFER
MULTI 1 ITEM
ITEM NO. CHECK
ENABLE DISABLE
BCC CHECK
ENABLE DISABLE
IEEE1284
ACK SIGNAL
XX.X US
Allows setting of bi-directional communication protocol.
Allows the selection of the receive buffer type. Select MULTI for multi-item buffer and
1ITEM for a single item buffer.
Allows item number check to be enabled or disabled. Will only appear when STATUS5 is
set for the protocol.
Allows BCC Check to be enabled or disabled. Will only appear if STATUS5 is set for
protocol.
Allows setting for ACK width of the IEEE1284 interface. The display will appear when
the interface is present and one item (1ITEM) is selected as a receive buffer.
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Unit 4: Printer Configuration
PARALLEL INTERFACE MODE (TABLE 4-3)
MENUDESCRIPTION
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear
when the communication protocol is STATUS4.
IGNORE CAN/DLE
YES NO
SERIAL INTERFACE MODE (TABLE 4-4)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
IGNORE CR/LF
YES NO
RS-232C/422/485
CONFIGURATION
DIPSW LCD
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
Is the premiere screen of the Interface Mode. The Interface Mode allows the parameters
to be set for the printer to communicate with a host and vise-versa.
Select the YES option if an interface board for bi-directional communication will be
configured.
Determines whether the print data code requires deletion. Hexadecimal graphic data will
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)
commands in the data stream - including graphics and 2D bar codes.
This feature is used primarily to maintain compatibility with earlier models of SATO
printers.
Selection of the DIPSW option will use settings on the RS232C card. The LCD option
advances the operator to menus that allow the DIPSW settings to be over-written.
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Unit 4: Printer Configuration
SERIAL INTERFACE MODE (TABLE 4-4)
MENUDESCRIPTION
Allows the selection of the receive buffer type. Select MULTI for multi-item buffer and
RECEIVE BUFFER
MULTI 1 ITEM
BAUDRATE
2400 4800
9600 19200
PARITY BIT
NONE ODD EVEN
STOP BIT
1BIT 2BIT
1ITEM for a single item buffer.
Allows selection of the baud rate. Will only appear when the RS232C interface is
installed and the LCD option is chosen from the prior menu.
Allows setting of the parity bit for the serial interface. Will not display if the dipswitch
priority option is chosen. The interface board must be installed.
Allows stop bit selection for the serial interface. Will not display if the dipswitch priority
option is chosen.
CHARACTER BIT
7BIT 8BIT
BAUDRATE
2400 4800
9600 19200
38400 57600
PROTOCOL
STATUS5
READY/BUSY
XON/OFF
STATUS3
STATUS4
IGNORE CAN/DLE
YES NO
Allows selection of the data length for serial interface. Will not display if the dipswitch
priority option is chosen.
Allows selection of the baud rate. Will only appear when the RS422 or RS485 interface
is installed and the LCD option is chosen from the prior menu.
Allows setting of communication protocol.
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear
when the communication protocol is STATUS4 (for overseas specifications).
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Unit 4: Printer Configuration
LAN INTERFACE MODE (TABLE 4-5)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
ONLINE MODE
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
IGNORE CR/LF
YES NO
PROTOCOL
STATUS4
STATUS5
IP ADDRESS
0. 0. 0. 0
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters
to be set for the printer to communicate with a host and vise-versa.
Select the YES option if an interface board for bi-directional communication will be
configured.
Determines whether the print data code requires deletion. Hexadecimal graphic data will
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)
commands in the data stream - including graphics and 2D bar codes.
This feature is used primarily to maintain compatibility with earlier models of SATO
printers.
Allows setting of the sequence of control characters to ensure correct data transference.
See your Network Administrator to find out which Status number will be used for the
control characters being sent to and from the printer.
Sets a unique static IP Address using the TCP/IP Protocol. The format of an IP Address
is a 32-bit numeric address written as four numbers separated by periods. See your
Network Administrator for available IP Addresses.
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Unit 4: Printer Configuration
LAN INTERFACE MODE (TABLE 4-5)
MENUDESCRIPTION
Specifies which segment of the network the printer will reside. The format of Subnet
SUBNET MASK
0. 0. 0. 0
GATEWAY
ADDRESS
0. 0. 0. 0
PORT NUMBER 1
XXXXX
PORT NUMBER 2
XXXXX
Mask is a 32-bit numeric address written as four numbers separated by periods. See
your Network Administrator to find out your Subnet Mask.
Specifies the IP Address of the main router on the host network. The format of a
Gateway Address is a 32-bit numberic address written as four numbers separated by
periods. See your Network Administrator to find out your Default Gateway Address.
Sets the primary layer interface that enables data transfer to and from the printer. See
you Network Administrator to find out what your default primary port number should be.
Sets the secondary layer interface that enables data transfer to and from the printer. See
you Network Administrator to find out what your default secondary port number should
be.
Sets the tertiary layer interface that enables data transfer to and from the printer. See
you Network Administrator to find out what your default tertiary port number should be.
PORT NUMBER 3
XXXXX
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear
when the communication protocol is STATUS4.
IGNORE CAN/DLE
YES NO
USB INTERFACE MODE (TABLE 4-6)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
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Unit 4: Printer Configuration
USB INTERFACE MODE (TABLE 4-6)
MENUDESCRIPTION
Is a transitional screen that allows the operator to choose a given direction within the
ONLINE MODE
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
IGNORE CR/LF
YES NO
menu map.
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters
to be set for the printer to communicate with a host and vise-versa.
Select the YES option if an interface board for bi-directional communication will be
configured.
Determines whether the print data code requires deletion. Hexadecimal graphic data will
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)
commands in the data stream - including graphics and 2D bar codes.
This feature is used primarily to maintain compatibility with earlier models of SATO
printers.
PROTOCOL
STATUS4
STATUS5
ITEM NO. CHECK
ENABLE DISABLE
BCC CHECK
ENABLE DISABLE
IGNORE CAN/DLE
YES NO
Allows setting of communication protocol.
Allows item number check to be enabled or disabled. Will only appear when STATUS5 is
set for the protocol.
Allows BCC Check to be enabled or disabled. Will only appear if STATUS5 is set for
protocol.
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear
when the communication protocol is STATUS4.
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Unit 4: Printer Configuration
CENTRONICS INTERFACE MODE (TABLE 4-7)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
ONLINE MODE
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
INTERFACE MODE
INTERFACE BOARD
SETTING
YES NO
IGNORE CR/LF
YES NO
IGNORE CAN/DLE
YES NO
RECEIVE BUFFER
MULTI 1 ITEM
Is the premier screen of the Interface Mode. The Interface Mode allows the parameters
to be set for the printer to communicate with a host and vise-versa.
Select the YES option if an interface board for bi-directional communication will be
configured.
Determines whether the print data code requires deletion. Hexadecimal graphic data will
not be deleted. Select YES to delete all carriage return (CR) and line feed (LF)
commands in the data stream - including graphics and 2D bar codes.
This feature is used primarily to maintain compatibility with earlier models of SATO
printers.
Allows 1-byte command such as CAN and DLE code to be deleted. Will only appear
when the communication protocol is STATUS4 (for overseas specifications).
Allows the selection of the receive buffer type. Select MULTI for multiple buffers and
1ITEM for a single item buffer.
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Unit 4: Printer Configuration
SERVICE MODE (TABLE 4-8)
MENUDESCRIPTION
The Maintenance Mode is divided into two sections; the Service Mode and the Factory
MAINTENANCE MODE
SERVICE MODE
FACTORY MODE
SENSOR LEVEL
I-MARK X.XV
LEVEL OFFSET XX
SENSOR LEVEL
I-MARK X.XV
SLICE LEVEL XX
Mode.
The Service Mode allows the programming of various dimensional settings, sensor
thresholds, and language options.
The Factory Mode permits counter reset of various printer components. Use the
printer’s operator panel to select and reset those features.
Allows sensitivity adjustment of the eye-mark sensor.
Allows slice level adjustment of the eye-mark sensor.
SENSOR LEVEL
GAP X.XV
LEVEL OFFSET XX
SENSOR LEVEL
GAP X.XV
SLICE LEVEL XX
LABEL RE-DETECT
ENABLE DISABLE
RIBBON NEAR END
ENABLE DISABLE
FUNCTION KEY
ENABLE DISABLE
Allows sensitivity adjustment of the gap sensor.
Allows slice level adjustment of the gap sensor.
Select the ENABLE option to set the printer to automatically notify when media supply is
nearly exhausted.
Select the ENABLE option to set the printer to automatically notify when ribbon supply is
nearly exhausted.
Allows the operator to select to use a function key or not. If enable is selected, the
following menu will appear.
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Unit 4: Printer Configuration
SERVICE MODE (TABLE 4-8)
MENUDESCRIPTION
Allows the option of reprinting a label with key or not.
FUNCTION KEY
NONE
REPRINT
Allows the backfeed distance to be set. If using thermal transfer for printing, set the feed
FORWARD / BACKFEED
DISTANCE
DEFAULT XXX MM
WEB ACCELERATION
FAST NORMAL
EXT 9PIN SELECT
MODE1 MODE2
distance less than 30mm to avoid detection of the ribbon end by accident.
Allows the printer to use either a NORMAL or FAST web acceleration. Large, heavy,
label rolls should use the NORMAL option while smaller, lighter rolls can use the FAST
option.
Allows selection of output mode options. MODE1 outputs signal in the status of
existence/non-existence for the number of remaining labels to be printed. MODE2
outputs signal in the status of online/offline.
PRIORITY SETTING
COMMAND INTERNAL
SET PASSWORD
ON OFF
PASSWORD NO.
XXXX
COMPATIBLE MODE
ON OFF
Allows the user to assign a method a command priority. Where programming
instructions conflict, the printer will allow this assignment to take priority. This priority
assignment affects the settings for print darkness, print speed, start point correction,
operation mode, print method, and sensor types.
Allows the password function to enabled (ON) or disabled (OFF).
This screen will appear if the ON option was selected in the previous screen. Use the
arrow keys to scroll and enter a four-digit password.
Determines whether or not the printer will be compatible with a previous printer model.
Enables the length of the label stock installed to be manually entered.
MEDIA LENGTH
XXXX MM
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Unit 4: Printer Configuration
SERVICE MODE (TABLE 4-8)
MENUDESCRIPTION
When enabled (ON), the printer’s status (receiving, editing, printing) will be displayed as
an icon. Disabled (OFF) conversely, does not.
TRACE MODE
ON OFF
FACTORY MODE (TABLE 4-9)
MENUDESCRIPTION
The Maintenance Mode is divided into two sections; the Service Mode and the Factory
MAINTENANCE MODE
SERVICE MODE
FACTORY MODE
Mode.
The Factory Mode permits counter reset of various printer components. Use the
printer’s operator panel to select and reset those features.
The Service Mode allows the programming of various dimensional settings, sensor
thresholds, and language options.
Enables the printer’s internal counter to be initiated and reset.
COUNTER CLEAR
NONE
ALL
HEAD
CUT
DISPENSE
COUNTER
INDICATION
NONE
LIFE
HEAD
CUT
DISPENSE
LIFE COUNTER
X.X M
HEAD COUNTER
[ 1 ] X.X M
[ 2 ] X.X M
[ 3 ] X.X M
Allows view of the recorded linear meters of printed media by the printer’s internal
counters.
Enables view of the printer’s internal life counter.
Displays values for the head counter.
CUT COUNTER
X
Lt408 Operator Manual
This printer does not have a cutter assembly, thusly this screen should be ignored.
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Unit 4: Printer Configuration
FACTORY MODE (TABLE 4-9)
MENUDESCRIPTION
This printer does not have a dispenser assembly, thusly this screen should be ignored.
DISPENSE COUNTER
X.X M
Enables the printer’s serial number to be recorded within its memory.
SERIAL NO.
S/N XXXXXXXX
Enables the revision number of the main circuit board to be recorded within its memory.
MAIN PCB
REVISION
REV X.X
Enables the revision number of the interface board to be recorded within its memory.
INTERFACE BOARD
REVISION
REV X.X
TEST PRINT
YES NO
TEST PRINT MODE
FACTORY
AIAG
SCALE
RIGHT
LEFT
GRAY
N-PATTERN
PRINT SIZE
SMALL LARGE
Initiates test printing.
If the YES option is select from the previous screen, this menu allows the test print type
to be selected.
Enables the print size to be selected.
TEST PRINT
PRESS ENTER KEY
Lt408 Operator Manual
Initiates test printing activity.
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Unit 4: Printer Configuration
WORK SHIFT MODE (TABLE 4-10)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
SELECT SHIFT
1 2 3 EXIT
ENTER SHIFT TIME
XX.XX
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
This screen is used to select the shift that will be configured in the screens to follow. Up
to 3 shift can be configured.
Permits the entry of the begin time of the shift being configured. This is a 24 hour clock
format.
Allows the establishment of the quantity of characters to be used for the Shift Name in
the screen to follow. The first X depicts the shift number and is based upon what was
HOW MANY CHR?
X-XX
selected in the Select Shift screen. The XX has valid range of 1 to 16.
Allows the entry of the user defined shift name. The quantity of characters used must be
reflective of the quantity entered in the preceding screen.
ENTER SHIFT NAME
X
HIDDEN MODE (TABLE 4-11)
MENUDESCRIPTION
Used to enable or disable the label out sensor. The YES option is enabled and the NO
LABEL OUT SENSOR
YES NO
SHIFT CODE
YES NO
option is disabled.
Used to enable or disable the Shift Code menu parameters. The YES option is enabled
and the NO option is disabled.
Note the YES option must be selected to access the Work Shift Mode menu.
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Unit 4: Printer Configuration
DOWNLOAD MODE (TABLE 4-12)
MENUDESCRIPTION
Confirms the printer is on standby for receiving the downgrade or upgrade of Firmware
from the host.
DOWNLOAD
WAITING
Downloading progress may be monitored here. Entry is not required at this screen.
Press the CANCEL key located on the operator panel to abort downloading.
DOWNLOADING
Displays when the download process is complete. Press the ENTER key located on the
operator panel to exit.
DOWNLOAD
COMPLETE
BOOT DOWNLOAD MODE (TABLE 4-13)
MENUDESCRIPTION
Confirms the printer is on standby for receiving Firmware download.
PROGRAM DOWNLOAD
READY
Downloading progress may be monitored here. Entry is not required at this screen.
PROGRAM
DOWNLOADING
Press the CANCEL key located on the operator panel to abort downloading.
Displays when the program download process is complete. Press the ENTER key
located on the operator panel to exit.
PROGRAM DOWNLOAD
COMPLETED
PRESS ENTER
PRINT CANCEL MODE (TABLE 4-14)
MENUDESCRIPTION
ONLINE
QTY: 000000
Lt408 Operator Manual
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
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Unit 4: Printer Configuration
PRINT CANCEL MODE (TABLE 4-14)
MENUDESCRIPTION
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
OFFLINE
QTY: 000000
Print data that has been previously received, can be cleared. If YES is selected, the print
data will be deleted and then the printer will go offline. If the NO option is selected, the
printer will go offline without deleting data.
CANCEL PRINT JOB
YES NO
This screen indicates that the received data has been deleted. Will display for 3 seconds
and then the printer will go offline.
CANCEL PRINT JOB
COMPLETED
DEFAULT SETTINGS MODE (TABLE 4-15)
MENUDESCRIPTION
Allows printer settings and/or protocols to be returned to he factory default settings.
DEFAULT MODE
PRINTER SETTING
ALT. PROTOCOL
Initiates the return to printer setting defaults.
DEFAULT
PRINTER SETTING
YES NO
Confirm initialization of protocol code defaults.
DEFAULT
ALT. PROTOCOL
YES NO
Confirms the completion of printer default settings.
DEFAULT SETTING
COMPLETED
PLEASE POWER OFF
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Unit 4: Printer Configuration
TEST PRINT MODE (TABLE 4-16)
MENUDESCRIPTION
Is the initial screen of the Test Print Mode.
TEST PRINT MODE
CONFIGURATION
BARCODE
HEAD CHECK
FONT
FACTORY
TEST PRINT SIZE
10 mm
TEST PRINT SIZE
LARGE SMALL
•Configuration: The printer’s configuration settings.
•Barcode: The printer’s installed barcodes.
•Head Check: A pattern to check print head elements.
•Font: The contents of the installed fonts.
•Factory: A factory test label will be printed.
This screen only appears if Configuration, Barcode, or Head Check was chosen in the
previous menu. The increments of measure are 1cm.
For factory test prints, this screen appears instead of the previous screen for setting
print size.
Large (10cm) and small (4cm) print sizes are the only two options.
Pressing ENTER will indicate continuous test printing. Pressing ENTER again will
suspend printing.
If the external signal is enabled, the test print must be initiated with a print start signal via
TEST PRINT
PRESS ENTER KEY
the EXT port.
HEX DUMP MODE (TABLE 4-17)
MENUDESCRIPTION
Displays the operational status of the printer. The ONLINE status is displayed on the top
line and the label quantity status on the bottom. The message will be changed to
OFFLINE whenever the printer is switched offline by pressing the LINE key. When a
ONLINE
QTY: 000000
OFFLINE
QTY: 000000
ONLINE MODE
print job is received, the quantity line will indicate the number of labels to be printed. As
the label job prints, the display indicates the number of labels remaining to be printed.
Displays the operational status of the printer. The OFFLINE status is displayed on the
top line and the label quantity status on the bottom. The message will be changed to
ONLINE whenever the printer is switched online by pressing the LINE key.
Is a transitional screen that allows the operator to choose a given direction within the
menu map.
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Unit 4: Printer Configuration
HEX DUMP MODE (TABLE 4-17)
MENUDESCRIPTION
The Advanced Mode screen is only a transitional screen to the Hex Dump Mode screen.
ADVANCED MODE
Is the premiere screen to the Hex Dump Mode. The contents of the print buffer and the
data received before it is placed into the print buffer may be examined through the use
HEX DUMP MODE
SELECT DUMP DATA
RECEIVE DATA
RECEIVE BUFFER
INTERNAL DATA
of the Hex Dump Mode.
Each line of the printed data is enumerated in the first column, the second column
contains the data in hexadecimal format, and the right column contains the same data in
ASCII format.
Only one type of data will be printed at a time. This screen allows the selection of the
data to be printed. Repeat the Hex Dump process to print the other types of data if
required.
Internal Data is to print the settings for the internal buffer.
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TROUBLESHOOTING
•Error Signal Troubleshooting
•Warning Signal Troubleshooting
•Troubleshooting Table
•Interface Troubleshooting
•Test Print Modes
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Unit 5: Troubleshooting
ERROR SIGNAL TROUBLESHOOTING
This chapter identifies the printer’s various LCD error signals and their relative audible alarms, as well as, their
probable causes and remedies for problem resolution.
ERROR DISPLAYS
ERROR
01
Machine
Error
02
Flash ROM
Error
03
Parity Error
04
Overrun
Error
05
Framing
Error
LED
CONDITION
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
On
Off
Off
Off
On
Off
Off
Off
On
Off
Off
Off
On
Off
Off
Off
On
Off
Off
Off
LCD DISPLAY
MACHINE ERROR
FLASHROM ERROR
PARITY ERROR
OVERRUN ERROR
FRAMING ERROR
DESCRIPTION
1. Ensure all wiring harnesses are properly connected.
2. Replace main circuit board.
1. Ensure correct communication protocols.
2. Check cables, cycle printer power and resend.
3. Replace board.
1. Ensure correct communication parameters.
2. Check cables, cycle printer and resend.
3. Replace board.
1. Check and correct communication cables and settings.
1. Ensure host system and interface settings match.
2. Check and correct communication cables.
(null modem serial cable required)
06
Buffer
Overflow
Error
07
Head Open
Error
08
Paper End
Error
Lt408 Operator Manual
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
On
Off
Off
Off
On
Off
Off
Off
On
Off
On
Off
BUFFER OVER
HEAD OPEN
PAPER END
1. Size of received data exceeds size of receiving buffer.
2. Establish the correct communication protocol.
1. Properly latch the print head.
2. Replace the head-open switch.
1. Ensure media is properly loaded.
2. Clean sensor transmit/receive surfaces.
3. Ensure correct sensor configuration.
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ERROR DISPLAYS
Unit 5: Troubleshooting
ERROR
09
Ribbon
End
Error
10
Sensor
Error
11
Head
Related
Error
17
Memory
Reading
Error
18
Item Number
Error
LED
CONDITION
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
On
Off
Off
On
On
Off
Off
Off
On
Off
Off
Off
On
Off
Off
Off
On
Off
Off
Off
LCD DISPLAY
RIBBON END
SENSOR ERROR
HEAD ERROR
BCC CHECK
ERROR
ITEM NO ERROR
DESCRIPTION
1. Ensure ribbon stock is properly loaded.
2. Ensure ribbon has not been damaged.
3. Ensure proper printer configuration.
1. Ensure media is properly loaded.
2. Clean sensor transmit/receive surfaces.
3. Ensure correct sensor configuration.
4. Replace sensor as necessary.
1. Clean the print head’s contact surface.
2. Replace the print head.
1. Delete unnecessary data to free up memory space.
2. Ensure the data communication settings are correct.
1. Data sequence number doesn’t match previous data.
2. Check send data and communications setting.
20
Head
Mismatch
Error
25
Cover Open
Error
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
On
Off
Off
Off
On
Off
Off
On
HEAD MISMATCH
COVER OPEN
1. Reinstall print head.
2. Ensure proper print head is installed.
1. Ensure cover is fully closed.
2. Replace cover-open sensor.
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Unit 5: Troubleshooting
ERROR ICONS
LCD ICONSDESCRIPTION OF ERRORPOSITION ON LCD
Displayed when detecting Label End.
Displayed when detecting Ribbon End.
Displayed when detecting Sensor Error.
Displayed when detecting Head Open.
Displayed when head is disconnected.
Displayed when detecting Communication Error.
Displayed when detecting Receive Buffer Over.
Displayed when detecting Item No. Error or BCC Error.Icon 1
Displayed when having write failure to main ROM.Icon 1
Icon 1
Icon 1
Icon 1
Icon 1
Icon 1
Icon 1
Icon 1
Displayed when detecting Calendar Error.Icon 1
Displayed when printer error other than above is detected.Icon 1
Displayed error number corresponding to various errors.Icon 2
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Unit 5: Troubleshooting
WARNING SIGNAL TROUBLESHOOTING
WARNING DISPLAYS
WARNING
01
Ribbon
Near-End
Warning
03
Receive
Buffer
Near-Full
Warning
04
Command
Error
Warning
05
Head Error
Warning
LED
CONDITION
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
POWER:
ONLINE:
LABEL:
RIBBON:
On
On
On
Off
On
On
Off
Off
On
On
Off
Off
On
On
Off
Off
LCD DISPLAY
ONLINE
QTY: 000000
ONLINE
QTY: 000000
ONLINE
QTY: 000000
ONLINE
QTY: 000000
DESCRIPTION
1. Limited media quantity remaining.
2. Monitor and reload before all is used.
1. Little receive buffer capacity remaining.
2. Cease data transmission until existing data is analyzed.
1. Review print data for command error.
1. Ensure print head is connected.
2. Replace print head.
WARNING ICONS
ICONDESCRIPTIONPOSITION ON LCD
Displayed when detecting Ribbon Near End.Icon 3 to 5
Displayed when detecting Command Error.Icon 3 to 5
Displayed when detecting Buffer Near Full.Icon 3 to 5
Displayed when head is disconnected.Icon 3 to 5
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Unit 5: Troubleshooting
TROUBLESHOOTING TABLE
TROUBLESHOOTING TABLE
IMAGE VOIDS
Dirty print head.Clean print head.
Damaged print head.Replace print head.
Damaged electronics.Replace circuit board.
Damaged or worn roller.Replace rollers.
Poor label quality.Use higher quality media.
Ribbon stock and media are mismatched.Consult with media supplier.
RIBBON WRINKLING
Poor head alignment.Adjust head balance and alignment.
Excessive temperature settingAdjust temperature.
Poor ribbon tension.Adjust tension as required.
Worn roller.Replace as necessary.
Foreign material on print head and/or rollers.Clean as required.
Foreign material on labels.Use higher quality media.
Damaged print head.Replace print head as required.
LIGHT PRINT IMAGES
Low print head energy/darkness.Adjust darkness level.
Low print head pressure.Adjust head pressure and/or balance.
Foreign material on print head.Clean print head and rollers.
Improper head alignment.Align print head as required.
Excessive print speed.Reduce print speed setting.
UNEVEN PRINT DARKNESS
Unbalanced print head.Adjust head balance.
Worn rollers.Replace rollers as required.
Dirty print head.Clean print head.
MEANDERING MEDIA
Incorrectly loaded media.Ensure correct loading.
Improperly adjusted media guides.Adjust as required.
Unbalanced print head.Adjust as required.
Worn rollers.Replace as required.
NO LABEL MOVEMENT
Loose or broken timing belt.Replace or adjust as required.
Incorrect label sensor selected.Check printer configuration for proper sensor selection.
No voltage output.Replace fuse. Test power supply and replace as required.
Drive motor not operating.Ensure wiring harness connection. Replace as necessary.
LCD FIELD ILLUMINATED BUT WITHOUT WORDS OR NO DISPLAY AT ALL
Power supply issues.Ensure cable properly connected. Check/replace power supply.
Incorrectly positioned display potentiometer.Adjust as required.
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Unit 5: Troubleshooting
NO PRINTED IMAGE
Print head is disconnected.Ensure print head wiring harness is connected on each end.
No voltage output.Replace fuse. Test power supply and replace as required.
Defective print head.Replace print head and reset counter.
Damaged electronics.Replace circuit board.
Interface problems.Troubleshoot interface - refer to the next chapter.
Improper sensor adjustment.Adjust sensor sensitivity as required.
Data input error.Ensure correct data stream.
Incorrect offset settings.Adjust settings as required.
Incorrect applicator setup.Refer to applicator documentation or contact manufacturer.
SMEARED PRINT IMAGES
Poor media quality.Use higher quality media.
Foreign material on print head and platen roller.Clean print head and rollers.
Foreign material on labels.Use higher quality media.
Excessive print head energy.Adjust darkness setting.
Excessive print speed.Adjust print speed as required.
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Unit 5: Troubleshooting
INTERFACE TROUBLESHOOTING
This chapter provides a checklist for the various interface types. Locate the checklist relative to the interface used
and perform each of the troubleshooting tasks until the problem has been isolated.
PARALLEL INTERFACE
CHKTROUBLESHOOTING STEP
Ensure the interface module is correctly installed. Run self-test to verify.
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer
driver, ensure the correct port is selected.
Ensure a IEEE1284 printer cable is being used.
Ensure the host’s peripheral settings are set to ECP for faster throughput. Refer to the computer manufacturer’s
documentation for details.
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the
start (<ESC>A and the stop (<ESC>Z) commands.
Replace the interface board with another to isolate the problem.
Replace the interface board permanently if determined to be the problem.
RS232 SERIAL INTERFACE
CHKTROUBLESHOOTING STEP
Ensure the correct interface module is correctly installed. Run self-test to verify.
Ensure the serial cable (Null Modem) meets specifications and is correctly connected at each end.
Ensure the serial cable is not defective.
Ensure the communication parameters for the baud rate, parity, data bits and stop bits are consistent with those being
sent from the host computer.
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the
start (<ESC>A and the stop (<ESC>Z) commands.
Replace the interface board with another to isolate the problem.
Replace the interface board permanently if determined to be the problem.
UNIVERSAL SERIAL BUS (USB) INTERFACE
If nothing prints during a test print, verify the device drivers have been successively installed by performing the following:
Click on Start, Settings, and then Control Panel.
Click on System within the new window.
Click on the Device Manager tab.
Ensure that the View Device By Type is checked.
Scroll to SATO-USB Device and ensure that errors do not exist. Reinstall as required.
Reboot the PC and the printer.
Contact Microsoft technical support for further assistance as required.
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Unit 5: Troubleshooting
LAN ETHERNET INTERFACE
CHKTROUBLESHOOTING STEP
Ensure the interface has been correctly configured. Wait two minutes and run self-test to verify. If a test label does not
print, there may be a hardware problem.
Ensure the cable and its ports are not defective.
Ensure that a faulty print server or other protocol related scenarios are not creating a queue setup issue.
Systematically perform checks and tests to isolate the cause.
If using TCP/IP, ensure a valid IP address is specified and that all parameters are correct (subnet mask, gateway,
etc.). Attempt to PING the IP address assigned to the network interface.
If using a repeater or hub, ensure the SQE is turned off. Also ensure the repeater port is not defective by trying the
print server on another port.
Install the IPX/SPX protocol on a workstation to determine if the network device can be discovered via the MAC
address. If able, configure the appropriate protocols and retest connectivity.
Use a crossover cable to isolate the printer from the network by connecting from the interface and workstation. Verify
that the parameters match on each. Test connectivity.
WIRELESS LAN INTERFACE
CHKTROUBLESHOOTING STEP
Ensure the interface module is correctly installed. Run self-test to verify.
Check the signal strength by the three LED’s on the interface. The more LED’s are illuminated green, the stronger the
signal.
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the
start (<ESC>A and the stop (<ESC>Z) commands.
Ensure the interface has been correctly configured. Wait two minutes and run self-test to verify. If a test label does not
print, there may be a hardware problem.
If using TCP/IP, ensure a valid IP address is specified and that all parameters are correct (subnet mask, gateway,
etc.). Attempt to PING the IP address assigned to the network interface. Also ensure the SSID, channel, and security
matches that of the network.
Install the IPX/SPX protocol on a workstation to determine if the network device can be discovered via the MAC
address. If able, configure the appropriate protocols and retest connectivity.
Replace the interface board with another to isolate the problem.
Replace the interface board permanently if determined to be the problem. Also reset the interface card.
CENTRONICS INTERFACE
CHKTROUBLESHOOTING STEP
Ensure the interface module is correctly installed. Run self-test to verify.
Ensure the printer cable is connected to the appropriate LPT port on the host computer. If using a Windows printer
driver, ensure the correct port is selected.
Ensure the host’s peripheral settings are set for Centronics output for faster throughput. Refer to the computer
manufacturer’s documentation for details.
Ensure the printer is receiving information from the computer using the Receive Buffer Hex Dump mode. Refer to that
procedure within this manual for instructions. The command stream should be continuous and possess 0Dhex and/or
0Ahex (carriage return and line feed) characters throughout. However, there should not be either located between the
start (<ESC>A and the stop (<ESC>Z) commands.
Replace the interface board with another to isolate the problem - permanently replace if defective.
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Unit 5: Troubleshooting
TEST PRINT TROUBLESHOOTING
Chapter provides instruction on special printing to identify and resolve specific print problems.
HEX DUMPAllows the operator to determine if there were problems in the
downloading of data.
TEST LABELAllows the operator to identify specific problems regarding mechanical
performance and setup.
HEX DUMP MODE
The contents of the print buffer can be examined using the Hex Dump Mode. In the left column, each line of data
received is numbered. The center column provides the data in hexadecimal format. And in the right column, same
data is provided in the ASC ll format. Follow the flow chart provided below to perform this activity.
Cancels
print job
POWER
ONLINE
QTY: 000000
LINE
OFFLINE
QTY: 000000
LINE
CANCEL
ONLINE MODE
ENTER
5 sec.
PASSWORD
0000
ADVANCED MODE
HEX DUMP MODE
ENTERCANCEL
SELECT DUMP DATA
RECEIVE DATA
RECEIVE BUFFER
INTERNAL DATA
CANCEL
ENTER
CANCEL
ENTER
Displayed
if password
feature is
enabled
Print
darkness
Lt408 Operator Manual
Hex
Dump is
printed
Receive Data
ENTER
Internal Data
ENTER
Figure 5-3, Hex Dump Mode
5-10PN: 9001152A
Receive Buffer
ENTER
Hex
Dump is
printed
Page 88
Unit 5: Troubleshooting
TEST LABEL PRINTING
The test label is designed to assist in the identification of print problems. Follow the flow chart provided below to
perform this activity.
FEED + POWER
Printer
beeps
TEST PRINT MODE
CONFIGURATION
BARCODE
Press or
+ ENTER
Scrolls
options
TEST PRINT MODE
CONFIGURATION
TEST PRINT MODE
BARCODE
TEST PRINT MODE
HEAD CHECK
TEST PRINT MODE
FONT
TEST PRINT MODE
FACTORY
ENTER
TEST PRINT SIZE
10 mm
TEST PRINT
PRESS ENTER KEY
TEST PRINT SIZE
LARGE SMALL
Lt408 Operator Manual
Test Prints
Power off to
cease printing.
Figure 5-4, Test Print Mode
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Unit 5: Troubleshooting
NOTE: The only print problem that the following sample test label does not display is
fading of print image from one side of the label to the other. This is the result of
improper print head balance.
Compare this scale on each
side to ensure the print is
evenly spaced horizontally.
Visually inspect
these rows for voids
indicating defective
head elements.
Line sharpness is
determined by print
speed and darkness.
SAMPLE TEST LABEL
Label Cont ents Will Vary Depending on Test Label Type .
D S W 3D S W 2D S W 1
N O N E
Clear line in print
indicates the ribbon
was wrinkled during
printing.
Figure 5-5, Sample Test Label
Displays the dip
switch sett ings at
the time of print.
Compare this scale on each
side to ensure the pr int is
evenly spaced vertically .
Lt408 Operator Manual
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Page 90
MAINTENANCE
•Cleaning Procedures
•Replacement Procedures
•Adjustment Procedures
Lt408 Operator Manual
6-1PN: 9001152A
Page 91
Unit 6: Maintenance
CLEANING PROCEDURES
Cleaning of the printer is a necessary maintenace activity to ensure print quality and longer printer life. There are
two basic types of cleaning involved; the removal of loose debris and the removal of residue.
Use a soft cloth and/or a pneumatic blower to remove debris from the printer. This process should be performed
prior to the removal of residue. To remove residue, apply SATO Solvent or isopropyl alcohol to a clean cotton swab
and gently wipe the entire surface of the print head and rollers until clean.
To gain access to the printer’s chassis, pull purple knob (1) outward to drop plate (2) downward. Remove thumbscrew (3) should removal of the plate become necessary.
WARNING: DISCONNECT POWER SUPPLY TO THE PRINTER AND ALLOW TO
COOL TO ROOM TEMPERATURE PRIOR TO CLEANING. EXCERCISE CARE
WHEN CLEANING TO PREVENT PERSONAL INJURY.
CAUTION: IF USING A PNEMATIC BLOWER TO REMOVE DEBRIS FROM THE
PRINTER, EXCERCISE CARE TO PREVENT PRINT HEAD DAMAGE.
Lt408 Operator Manual
Figure 6-1, Printer Cleaning
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Unit 6: Maintenance
REPLACEMENT PROCEDURES
This unit provides in-depth instruction on all primary component and assembly replacement, in addition to most
secondary components. Use the text in conjunction with their accompanied graphics to ensure complete
comprehension throughout the process. Especially observe all cautionary or warning notations.
FUSE REPLACEMENT
Fuse access may be gained externally without having to remove covers, etc. The fuse is located on the printer’s
underside adjacent to the power supply cord connector. To inspect or replace the fuse, simply twist off the cap and
the fuse will exist with it.
PRINT HEAD REPLACEMENT
If the print head becomes damaged or worn, it can be easily removed and replaced without having to make critical
adjustments. Before replacing the print head, check the head counter values by printing a test pattern. Instructions
relating to the Head Counter may be found in the Configuration unit of this manual.
1. Switch off the printer and observe applicable lockout-tagout procedures.
2.Open the front cover and the print head release lever.
3.Pull outward on print head release knob (1, Figure 6-2) to release defective print head (2) from print
assembly (3). Disconnect the two wiring harnesses.
4.Reconnect two wiring harnesses (not shown) to replacement print head (2).
NOTE: Each of the printer’s wiring harness connectors are different from all others to
ensure proper mating. Mate each matching half for reconnection.
5.Pull and hold outward on release knob (1) while applying replacement print head (2) to print assembly (3).
CAUTION: THE BRACKETS ON EACH END OF THE PRINT HEAD MUST SNAP
INTO POSITION ON THE RELEASE KNOB’S SHAFT. ENSURE THE PRINT HEAD
IS SECURELY AND PROPERLY INSTALLED PRIOR TO OPERATING THE
PRINTER TO PREVENT MECHANICAL DAMAGE.
6.Restore power, reset the head counter, and test print.
Lt408 Operator Manual
Figure 6-2, Print Head Replacement
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Unit 6: Maintenance
ROLLER REPLACEMENT
The printer’s three rubber rollers are considered to be high-wear components due to constant treading of the print
media and ribbon stock against their contact surfaces. This constant contact will eventually wear grooves into the
rubber material and negatively effect print output.
The procedure below applies for all three rubber rollers. However, some rollers do not incorporate the use of
spacer (5) so in those cases, that process is to be ignored.
1. Switch off the printer and observe appropriate lockout-tagout procedures.
2.Loosen screw (1, Figure 6-3) sufficiently to rotate bearing clamp (2) from bearing (3).
NOTE: Figure 6-** shows screw (1) and bearing clamp (2) as being removed for
display purposes only. It is not necessary to remove those components for roller
replacment.
3.Withdraw bearing (3) from chassis (4) and spacer (5) from defective roller (6) consecutively.
NOTE: Ignore removal of spacer (5) if that component is not present on the roller
being replaced.
4.Withdraw defective roller (6) from chassis (4) and insert replacement roller (6) in its place.
NOTE: To remove the roller, move it toward its free end and then lift upward.
5.Insert spacer (5) onto the free end of replacement roller (6) followed by bearing (3).
6.Rotate bearing clamp (2) onto bearing (3) and secure using screw (1).
7.Repeat steps 2 through 6 for all other roller assemblies that require replacement.
8.Restore power and test print.
Lt408 Operator Manual
Figure 6-3, Roller Replacement
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Page 94
Unit 6: Maintenance
ADJUSTMENT PROCEDURES
This unit covers all of the printer and printer accessory adjustments. These adjustments include mechanical
adjustments required following the replacement of components and assemblies, in addition to, the operational
adjustments required following a job change.
PRINT HEAD ALIGNMENT
Print head position has a direct impact on print quality. The print head must be parallel with the platen roller for the
printed image to be consistent across the label.
To adjust the alignment, test print a label, loosen the set screw, slightly move the adjustment plate to the right or
left as deemed necessary to align the print head with the roller, and reprint a label. Repeat the process until proper
printing is achieved and then retighten the set screw while holding the adjustment plate in position.
CAUTION: THE PURPLE KNOB HASN’T ANYTHING TO DO WITH PRINT HEAD
ALIGNMENT. PULLING ON THIS KNOB WILL RELEASE THE PRINT HEAD.
Lt408 Operator Manual
Print Head Latch
Set Screw
Adjustment Plate
Print Head
Figure 6-4, Print Head Alignment
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Page 95
Unit 6: Maintenance
PRINT HEAD PRESSURE ADJUSTMENT
Print head pressure adjustment allows for the print head to be adjusted to accommodate different media types
(thicknesses). The pressure setting switch is two position (normal, high). The table that follows correlates the
media used with a pressure setting.
PRESSURE/BALANCE ADJUSTMENT
Paper Width (inches)2.17+0.612 to 2.162.56+0.62 to 2.55
Dial Setting1234
PRESSURE REQUIREMENTS
Paper Thickness (inches)0.003 to 0.0080.008 to 0.010
Dial Setting1 or 32 or 4
ReferenceThin paper/normal label, etc.Thick paper/tag, etc.
NOTE: The dial is innumerated on the side to assist in position selection. The bottom
most numberal represents the setting.
Print Head Latch
Print Assembly
Lt408 Operator Manual
Adjustment Dial
Figure 6-5, Print Head Pressure Adjustment
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Page 96
Unit 6: Maintenance
PRINT HEAD BALANCE ADJUSTMENT
Print head balance is the equalization of pressure against the platen roller from one end to the opposite. If the print
head balance is out of adjustment, the printed image will be darker on one side of the label than the other and the
media will be prone to travel in the direction of least resistance.
The adjustment of print head balance on the label can be subjective. One will know when balance is achieved by
the disappearance of prevailing negative print characteristics.
To adjust the balance, begin test printing, slightly loosen the set screw, and slightly move the adjustment plate to
the right or left as necessary. Retighten the set screw while holding the adjustment plate when proper printing is
achieved.
Print Head Latch
Head Balance Pin
Set Screw
Figure 6-6, Print Head Balance Adjustment
Adjustment Plate
Lt408 Operator Manual
6-7PN: 9001152A
Page 97
Unit 6: Maintenance
RIBBON GUIDE ADJUSTMENT
If the print ribbon is not spread smoothly over the print head when it makes contact with the media, print voids will
occur at the point of the ribbon fold. Typically, this is the result of the axis of one of the following not being perfectly
parallel: ribbon spindle, ribbon roller, print head, or ribbon guide.
The purpose of the adjustable ribbon guide is to compensate for the axis deviations of the other three. By adjusting
the ribbon guide proportionally to the degree of deviation, the ribbon spreads smoothly as it travels from the ribbon
supply spindle, to the guide, and beyond.
Ribbon guide adjustment is a trial and error activity that requires the pause of printing, unlatching of the print head,
adjusting the guide, relatching the print head, and printing once again. Several labels must be printed following
each adjustment to determine if the adjustment was effective.
The ribbon guide is secured to the face of the print assembly by a screw on each end. Before adjusting the guide,
visually inspect that its axis is parallel with that of the print assembly. If not, adjust accordingly, ensure the set
screws are secure, and once again commence printing.
By starting in a neutral position, either end may be adjusted vertically as necessary to remedy the wrinkling
problem.
Figure 6-7, Ribbon Guide Adjustment
Print Assembly
Set Screw
Alignment Plate
Set Screw
Lt408 Operator Manual
6-8PN: 9001152A
Page 98
Unit 6: Maintenance
LABEL SENSOR POSITIONING
The label sensor assembly provides a mounting apparatus for the eye-mark, gap, and paper-end sensors. Position
adjustment of the label sensor is not required when using standard label media.
When non-standard media is used, place a section of the media on the media ramp oriented as if loaded for
printing. Manually grasp the sensor assembly and move it laterally so that the sensor indicators embossed in its
side are aligned with the reference marks on the media.
Sensor positioning may also be achieved by measuring from the printer’s center frame outward to a specified
distance for sensor/reference mark alignment.
Label Sensor
Adjustment Knob
Figure 6-8, Label Sensor Positioning
Print Head Latch
Lt408 Operator Manual
6-9PN: 9001152A
Page 99
Unit 6: Maintenance
OPERATIONAL ADJUSTMENTS
These operational adjustments are for fine tuning the printer as necessary following the configuration process and
are largely confined to the four potentiometers located on the operator panel. Refer to the table below for their
function.
POTENTIOMETERDESCRIPTION/PROCEDURE
VOLUMEAdjusts the audible decimal level for error indication. Power on the printer, place
on-line, and open the print head. When the beep is emitted, adjust the volume
level accordingly.
PITCHIs to be used in conjunction with the configuration adjustments. Make course
adjustments there and then fine tune here. If unable to achieve the desired
setting here, the course adjustment must be reset. Adjust this potentiometer as
labels are being printed. Allow two labels to be printed for each adjustment to
ensure a desired setting.
Adjustment of the PITCH potentiometer will affect the print offset position.
OFFSETThe offset adjustment is used to reposition the media for printing following
advancement for dispensing. A label is printed, it is fed forward for dispense, the
printer retracts the remaining media (offset) to print the next label. To perform
this adjustment:
1. Power On the printer.
2. Press the LINE key to place printer offline.
3. Advance to the User Mode and press ENTER.
4. Adjust the OFFSET potentiometer.
5. Press the FEED key to feed another label.
6. Repeat steps 3 and 4 until properly adjusted.
7. Press the LINE key to bring the printer back online.
DARKNESSIs used to adjust the darkness or lightness of the printed image and should be
used in conjunction with the configuration adjustments. Make course
adjustments there and then fine tune here. If unable to achieve the desired
setting here, the course adjustment must be reset.
Adjust this potentiometer as labels are being printed. Allow two labels to be
printed for each adjustment to ensure a desired setting.
Lt408 Operator Manual
TRANSMISSION SENSOR
Figure 6-9, Print Base Reference Position
CONTINUOUS MODE
Base Print Position
DISPENSE MODE
Base Print Position
Base Dispense Position
Base Print &
Dispense Position
6-10PN: 9001152A
REFLECTIVE SENSORTRANSMISSION SENSOR
LABEL PRINT DIRECTION
REFLECTIVE SENSOR
Page 100
APPENDIX
•Session Connect/Disconnect Diagram
•Ready/Busy Timing Charts
•X-On/X-Off Timing Charts
•Printer Dimensions
•Glossary
Lt408 Operator Manual
7-1PN: 9001152A
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