Page 1
LP 100R Laser Printer
Operator’s Guide
Part No. 9855063 November 2020
Page 2
Revisions number Date Reason for update
Rev 0 Febraury 2009 Initial release
Rev 1 April 2014 USB Support
Ver. A November 2020 SATO-Logic references, added
tower light, and revised
menus
Copyright © 2009-2020 SATO America, LLC. ALL RIGHTS RESERVED
No part of this work may be reproduced or copied in any form without the express
written consent of:
SATO America, LLC.
10350-A Nations Ford Road
Charlotte, NC 28273
Page 3
LP 100R Laser Printer Operator’s Guide
Table of Contents
Chapter 1: General Information
Notice ...........................................................................................................1-2
Trademarks ...................................................................................................1-2
Liability Disclaimer ..........................................................................................1-3
Regulatory Notices ..........................................................................................1-4
FCC Regulations ........................................................................................1-4
Manufacturer’s Instructions .............................................................................1-5
User’s Responsibility ..................................................................................1-5
DHHS (Department of Health and Human Services) ............................................1-6
CDRH (Center of Devices and Radiological Health) Regulations .............................1-6
Chapter 2: Printer Components
Overview .......................................................................................................2-2
Printer Components: Left-Side Front – View One .................................................2-3
Transfer Unit Cleaning Rod .........................................................................2-4
Main Charger Unit Cleaning Rod ..................................................................2-4
Top Panel Switches ....................................................................................2-4
Top Panel Switch LED Functions .............................................................2-5
Emergency Power Switch ...........................................................................2-6
Fuser Unit ................................................................................................2-6
Tower light (Optional Component) ...............................................................2-6
Side Panel Switches ...................................................................................2-6
SATO-Logic Controller ................................................................................2-6
Printer Components: Left-Side Front – View Two .................................................2-7
Front Door ...............................................................................................2-8
Toner Bottle Access Cover ..........................................................................2-8
EP Holder .................................................................................................2-8
Touch Display Unit (TDU) ...........................................................................2-8
Toner Bottle .............................................................................................2-8
Page Counter............................................................................................2-9
Service Cover ...........................................................................................2-9
Left-Side Door ..........................................................................................2-9
Toner Fuser Filter ......................................................................................2-9
Swing Guide (Optional Component) .............................................................2-9
Removable Stacker Table ...........................................................................2-9
Adjustable Foot .........................................................................................2-9
Waste Toner Collecting Bottle ......................................................................2-9
Main Charger Unit ...................................................................................2-10
OPC Cartridge.........................................................................................2-10
Developer Unit ........................................................................................2-10
Printer Components: Right-Side Rear View .......................................................2-11
Tractor Width Knob..................................................................................2-11
Load Switch ...........................................................................................2-11
Tractor Raise Lever ..................................................................................2-11
Table of Contents
Ver. A November 2020Page i
of viii pages
Page 4
LP 100R Laser Printer Operator’s Guide
Form End Sensor ....................................................................................2-11
Tractor Unit ............................................................................................ 2-11
Suction Brake Unit ..................................................................................2-12
Right Edge Forms Guide ...........................................................................2-12
Web Guide .............................................................................................2-12
Main Circuit Breaker ................................................................................2-12
Chapter 3: Printer Operation
Overview .......................................................................................................3-2
End-User License Agreement ............................................................................3-3
Power Up and Down Procedures .......................................................................3-4
Power Up Procedures .................................................................................3-5
Power Down Procedures .............................................................................3-6
Normal Power Down.............................................................................3-6
Emergency Power Down .......................................................................3-6
Operator Responsibilities .................................................................................3-7
Supervisor Responsibilities ...............................................................................3-8
Appendix A: Installing System Software ......................................................3-8
Appendix B: Managing Files ........................................................................3-8
System Start-up Procedures...........................................................................3-10
System Start-Up Screen Denitions ...........................................................3-11
Menu System ...............................................................................................3-14
Main Menu .............................................................................................3-14
Main Menu Buttons ............................................................................3-14
Main Menu Options ............................................................................3-15
Exit Menu System Options ..................................................................3-16
Exit Menu System Buttons ..................................................................3-16
Advanced Menu ............................................................................................3-17
Supervisor Menu .....................................................................................3-17
Service Menu .........................................................................................3-17
Operator Express Menu .................................................................................3-18
Operator Express Menu Buttons ...........................................................3-18
Recall Congurations ...............................................................................3-19
Recall Congurations Menu Buttons ......................................................3-19
Modify Horizontal Fine Adjustment ............................................................3-20
Horizontal Fine Adjustment Menu Buttons ............................................3-20
Modify Vertical Fine Adjustment ................................................................3-21
Vertical Fine Adjustment Menu Buttons .................................................3-21
Print Congurations .................................................................................3-22
Print Time & Usage Report .......................................................................3-24
Print Status Page ....................................................................................3-26
Printer Cleaned ....................................................................................... 3-28
Page Flush .............................................................................................3-29
Document Loading Procedures .......................................................................3-30
Table of Contents
Chapter 4: Printer Maintenance
Maintenance ..................................................................................................4-2
Cleaning Tools ................................................................................................4-2
Ver. A November 2020Page ii
of viii pages
Page 5
LP 100R Laser Printer Operator’s Guide
Life and Cleaning Interval ................................................................................4-3
Changing Consumables ..............................................................................4-3
Toner Removal ...............................................................................................4-3
Fuser Unit Cleaning .........................................................................................4-4
Charger Cleaning ............................................................................................4-5
AIDC Sensor Cleaning .....................................................................................4-7
Daily Maintenance ........................................................................................4-10
AIDC Sensor Cleaning ..............................................................................4-10
Tractor Unit Cleaning ...............................................................................4-10
Fusing Unit Cleaning ................................................................................4-10
User-Replaceable Consumables ......................................................................4-11
Expected Life of User-Replaceable Consumables ..........................................4-12
Touch Display Unit ........................................................................................ 4-13
Printer Consumable Supplies ....................................................................4-14
Toner Bottle Replacement ..............................................................................4-15
Waste Toner Collecting Bottle Replacement ......................................................4-17
OPC Drum/OPC Cartridge Replacement ............................................................4-18
Cleaning Blade Replacement ..........................................................................4-21
Chapter 5: Problem Solving
Introduction ...................................................................................................5-2
Audible Alarm ................................................................................................5-3
Safety Considerations .....................................................................................5-3
Paper Jams ....................................................................................................5-4
Paper Jams – General ................................................................................5-4
Paper Jams – In the Tractor Unit .................................................................5-5
Paper Jams – At the Fusing and Exit Areas ..................................................5-7
Interlock Errors ......................................................................................5-11
Print Quality Problems ...................................................................................5-12
Blank Print ............................................................................................. 5-12
Black Print .............................................................................................5-12
Light Image ...........................................................................................5-13
Dark Image ............................................................................................ 5-13
Background Haze ....................................................................................5-14
Black Stripe ...........................................................................................5-14
Black Specks ..........................................................................................5-14
White Stripe ...........................................................................................5-15
Print Voids .............................................................................................5-15
Uneven Image Density.............................................................................5-16
Warning Messages ........................................................................................5-17
Error Messages Requiring Operator Intervention ..........................................5-18
Printer Hardware Messages ......................................................................5-20
Controller Errors .....................................................................................5-22
Communication Errors .............................................................................5-22
Table of Contents
Emulation Errors ..........................................................................................5-23
Kodescript™ Errors ..................................................................................5-23
Kodescriptplus Status and Error Codes .......................................................5-24
Codes 01-15 .....................................................................................5-24
Ver. A November 2020Page iii
of viii pages
Page 6
LP 100R Laser Printer Operator’s Guide
Codes 16-50 .....................................................................................5-24
Codes 51-80 .....................................................................................5-24
Codes 81-99 .....................................................................................5-24
KodescriptPlus Status Messages ..........................................................5-25
KodescriptPlus Warnings ..................................................................... 5-26
KodescriptPlus Errors .........................................................................5-28
KodescriptPlus Fatal Errors .................................................................. 5-30
Chapter 6: Supervisory Functions
Introduction ...................................................................................................6-4
Supervisor Menu ............................................................................................6-5
Supervisor Menu Access .............................................................................6-5
Test Prints Function ........................................................................................6-9
Test Prints Function Access .........................................................................6-9
1/10” Grid Pattern ...................................................................................6-10
Character Fill ..........................................................................................6-12
Font Sampler ..........................................................................................6-14
Placement Test .......................................................................................6-16
Page Coverage ........................................................................................6-18
User Files ...............................................................................................6-21
Font Detail .............................................................................................6-23
Interface Setup Function ...............................................................................6-25
Interface Setup Function Access ................................................................6-25
RS-232 Interface ....................................................................................6-26
Ethernet Setup .......................................................................................6-27
Enable Ethernet (Enable/Disable Ethernet) ............................................ 6-28
Enable/Disable Ethernet ................................................................6-28
Host Protocol ....................................................................................6-29
Activate New Settings ........................................................................6-29
Job Trace Enable/Disable ............................................................... 6-30
Windows Network Printing – Enable/Disable ....................................6-30
Raw Printing (TCP/IP Setup) ..........................................................6-30
Conguration Function ..................................................................................6-30
Files Function ...............................................................................................6-31
Files Function Access ...............................................................................6-31
Reset Function .............................................................................................6-32
Reset Function Access .............................................................................6-32
Cancel Job On Jam Function ........................................................................... 6-33
Cancel Job On Jam Function Access ........................................................... 6-33
Disabled/Enabled (Cancel Job On Jam) ......................................................6-34
Prompt (Cancel Job On Jam) ....................................................................6-35
Cancel Job On Field Error Function ..................................................................6-36
Cancel Job On Field Error Function Access ..................................................6-36
Disabled/Enabled (Cancel Job On Field Error) .............................................. 6-36
Prompt (Cancel Job On Field Error) ............................................................ 6-37
Password Enable Function ..............................................................................6-38
Password Enable Function Access ..............................................................6-38
Change Password Function .............................................................................6-39
Change Password Function Access .............................................................6-39
Table of Contents
Ver. A November 2020Page iv
of viii pages
Page 7
LP 100R Laser Printer Operator’s Guide
Time Function ..............................................................................................6-41
Time Function Access ..............................................................................6-41
System Time ..........................................................................................6-43
Up-Time................................................................................................. 6-44
Set Time ................................................................................................6-45
Set Time Zone ........................................................................................6-47
Standard Time Zones .........................................................................6-48
Daylight Saving ......................................................................................6-49
Network Time Setting Function .......................................................................6-51
Network Time Setting Function Access .......................................................6-51
Network Time Enable (Select Local System Time) ........................................6-52
Network Time Enable (Select Server Time) .................................................6-53
Time Server (Enter/Change Time Server IP Address) ...................................6-54
Conguration Procedures ...............................................................................6-56
Conguration Introduction ........................................................................6-56
Printer Start-up ......................................................................................6-56
Modifying or Creating a New Conguration .................................................6-56
Status Page ......................................................................................6-57
Stored and Default Conguration. ........................................................6-58
Conguration Function Menu ..........................................................................6-59
Conguration Function Menu Access ..........................................................6-59
Recall Conguration. ...............................................................................6-60
Store Conguration .................................................................................6-62
Remove Conguration..............................................................................6-65
Edit ....................................................................................................... 6-67
Printer Setup Menu .......................................................................................6-68
Printer Setup Menu Access .......................................................................6-68
Form Height ...........................................................................................6-70
Print Width .............................................................................................6-72
Lines Per Inch .........................................................................................6-74
Characters Per Inch .................................................................................6-76
Vertical Adjustment .................................................................................6-78
When a Print Job Is in Progress ...........................................................6-79
When the Printer Is Idle .....................................................................6-81
Horizontal Adjustment .............................................................................6-82
When a Print Job Is in Progress ...........................................................6-82
When the Printer Is Idle .....................................................................6-85
Image Density ........................................................................................6-86
Material Type .......................................................................................... 6-88
Orientation ............................................................................................. 6-90
Emulation ..............................................................................................6-92
Primary Font ..........................................................................................6-94
Auxiliary Font .........................................................................................6-96
Symbol Set ............................................................................................6-98
Line Termination ................................................................................... 6-100
Error Recovery ......................................................................................6-102
Emulation Settings ................................................................................ 6-104
KodescriptPlus .................................................................................6-105
PCL5e Options................................................................................. 6-107
Table of Contents
Ver. A November 2020Page v
of viii pages
Page 8
LP 100R Laser Printer Operator’s Guide
Page Buffer Limit .................................................................................. 6-109
Resolution ............................................................................................ 6-111
EAS (Electronic Article Surveillance) ........................................................ 6-113
Swing Mode (Optional Unit) .................................................................... 6-115
Reverse Mode ....................................................................................... 6-117
Roll To Roll Mode ................................................................................... 6-119
Paper Suction ....................................................................................... 6-120
Energy Fusion....................................................................................... 6-122
AIDC Mode ........................................................................................... 6-124
Appendix A: Installing System Software
Introduction .................................................................................................. A-2
Copying the Operating System ........................................................................ A-2
System Program – Full Installation ................................................................... A-3
System Program – Software Upgrade ............................................................... A-6
Appendix B: Managing Files
Introduction .................................................................................................. B-2
Managing Fonts, Logos, and Formats ................................................................ B-3
Managing User’s Fonts.................................................................................... B-4
Procedures .............................................................................................. B-4
Functional Capability ................................................................................ B-6
USB To Active .......................................................................................... B-7
Active To USB .........................................................................................B-11
Delete Active ..........................................................................................B-13
Manage Archive ......................................................................................B-15
Functional Capability ..........................................................................B-15
To Active ..........................................................................................B-16
To Archive ........................................................................................B-18
USB To Archive ..................................................................................B-20
Archive To USB ..................................................................................B-23
Delete Archive ..................................................................................B-25
System Program ...........................................................................................B-27
Installing the System Program ..................................................................B-27
Copying the System Program ....................................................................B-30
System Menu ...............................................................................................B-33
Installing the Updated System Menu ..........................................................B-33
Copying the Updated System Menu ...........................................................B-36
User’s Conguration File ................................................................................B-39
Installing the Updated User’s Conguration File ...........................................B-39
Copying the Updated User’s Conguration File ............................................B-42
System Setup File.........................................................................................B-45
Installing the Updated System Setup File ...................................................B-45
Copying the Updated System Setup File .....................................................B-48
System Error Log .........................................................................................B-51
Installing the System Error Log .................................................................B-51
Copying the System Error Log ..................................................................B-54
Capturing a File to Diskette ............................................................................B-57
Table of Contents
Ver. A November 2020Page vi
of viii pages
Page 9
LP 100R Laser Printer Operator’s Guide
Appendix C: Service/Technical Support
Service ........................................................................................................ C-2
Technical Support .......................................................................................... C-2
Appendix D: Ordering Supplies
Ordering ...................................................................................................... D-2
Supplies ....................................................................................................... D-2
Available Supplies .................................................................................... D-2
Appendix E: The Menu System
Main Menu .....................................................................................................E-2
Operator Express Menu ...................................................................................E-3
Supervisor Menu ............................................................................................E-4
Conguration .................................................................................................E-5
Printer Setup .................................................................................................E-6
Emulation Settings – KodePlus .........................................................................E-8
Emulation Settings – IGP/VGL ..........................................................................E-9
Emulation Settings – IGP/PGL ........................................................................E-10
Emulation Settings – PCL5e ...........................................................................E-11
Interface Setup ............................................................................................E-12
Ethernet Setup .............................................................................................E-13
Files ...........................................................................................................E-14
Service Menu ...............................................................................................E-15
Shortcut Keys ..............................................................................................E-17
Table of Contents
Appendix F: Product Specications
Print Method ..................................................................................................F-2
Print Speed ...................................................................................................F-2
Print Resolution ..............................................................................................F-2
Interfaces ......................................................................................................F-2
Emulations ....................................................................................................F-2
Document Width ............................................................................................F-3
Document Length ...........................................................................................F-3
Print Area ......................................................................................................F-3
Maximum Ejection Size ...................................................................................F-3
Document Thickness .......................................................................................F-3
Hopper Capacity .............................................................................................F-3
Stacker Capacity ............................................................................................F-3
Image Density .............................................................................................. F-3
Fusing Method ...............................................................................................F-3
Environmental Temperature ............................................................................ F-3
Humidity .......................................................................................................F-3
Input Voltage .................................................................................................F-4
Dimensions ...................................................................................................F-4
Weight ..........................................................................................................F-4
User Features ................................................................................................F-4
File Management ............................................................................................F-4
Printer Options ...............................................................................................F-4
Ver. A November 2020Page vii
of viii pages
Page 10
LP 100R Laser Printer Operator’s Guide
Appendix G: Operating/Environmental Requirements
Space Requirements ...................................................................................... G-2
Power Requirements ...................................................................................... G-3
Power Source ................................................................................................ G-3
Temperature/Relative Humidity ....................................................................... G-3
Operating Conditions...................................................................................... G-4
Precautions When Operating the Printer ............................................................ G-5
Moving the Printer ......................................................................................... G-5
Appendix H: Default Passwords
Default Passwords ......................................................................................... H-2
Appendix I: End-User License Agreement
End-User License Agreement for SATO Controller Software ................................... I-2
Table of Contents
Ver. A November 2020Page viii
of viii pages
Page 11
LP 100R Laser Printer Operator’s Guide
Chapter 1: General Information
Notice ...........................................................................................................1-2
Trademarks ...................................................................................................1-2
Liability Disclaimer ..........................................................................................1-3
Regulatory Notices ..........................................................................................1-4
FCC Regulations ........................................................................................1-4
Manufacturer’s Instructions .............................................................................1-5
User’s Responsibility ..................................................................................1-5
DHHS (Department of Health and Human Services) ............................................1-6
CDRH (Center of Devices and Radiological Health) Regulations .............................1-6
Chapter 1: General Information
Ver. A November 2020Page 1-1
of 6 pages
Page 12
LP 100R Laser Printer Operator’s Guide
Notice
All rights are reserved for devices, circuits, techniques, software, and names appearing
in this publication.
SATO America, LLC. (“SATO”), also reserves the right to make changes to this
publication and to the equipment described herein without notice.
Considerable effort has been made to ensure that this publication is free of
inaccuracies and omissions. However, SATO makes no warranty of any kind including,
but not limited to, any implied warranties of merchantability and tness for a particular
purpose concerning this publication.
This publication is in conformance with international standards and guidelines valid at
the date of printing.
Trademarks
METO® is a registered trademark of SATO.
Kodescript™ and KodescriptPlus™ are trademarks of SATO.
Chapter 1: General Information
HP®, Hewlett-Packard®, and PCL® are registered trademarks of Hewlett-Packard
Company.
Intel® is a registered trademark of Intel Corporation.
PostScript® is a registered trademark of Adobe Systems Incorporated.
TrueType™ is a trademark of Apple Computer, Inc.
Copyright © 2009-2020 by SATO America, LLC.
All rights are reserved. This publication may not be copied in whole or in part, nor
transferred to any other media or language without the express written permission of
SATO America, LLC.
Ver. A November 2020Page 1-2
of 6 pages
Page 13
LP 100R Laser Printer Operator’s Guide
Liability Disclaimer
SATO America, LLC, products are warranted in accordance with the terms of the
applicable SATO product specication. Product performance is affected by system
conguration, software, the application, customer data, and operator control of the
system, among other factors. While SATO products are compatible with the standards
for which they are advertised, the implementation by customers of the product
may vary. Therefore, the suitability of a product for a specic application must be
determined by the customer and is not warranted by SATO.
This manual is as complete and factual as possible at the time of printing; however,
this manual’s information may have been updated since that time. SATO reserves the
right to change the functions, features, or specications of its products at any time,
without notice.
SATO America, LLC, has prepared this manual for use by SATO employees and
customers. The information contained herein is SATO’s property and must not be
reproduced without prior written approval from SATO.
MSDS sheets are available by request.
Chapter 1: General Information
Ver. A November 2020Page 1-3
of 6 pages
Page 14
LP 100R Laser Printer Operator’s Guide
Regulatory Notices
FCC Regulations
This equipment generates and uses radio frequency and, if not installed in accordance
with the instruction manual, may cause interference to radio and television reception.
The equipment has been tested and found to comply within the limits for a Class
A computing device in accordance with specications in subpart J of Part 15 of the
Federal Communication Commission (FCC) Rules, which are designed to provide
reasonable protection against such interference in a commercial installation.
Note: Use a shielded and properly grounded I/O cable to ensure that this unit
complies with the FCC Rules’ limits.
There is no guarantee; however, that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user, at
his or her own expense, will be required to take whatever measures may be necessary
to correct the interference.
Table of Contents
For more information on preventing radio frequency interference, see the
Manufacturer’s Instructions and User’s Responsibility sections that follow.
Ver. A November 2020Page 1-4
of pages
Page 15
LP 100R Laser Printer Operator’s Guide
Manufacturer’s Instructions
The user must observe the following precautions in installing and operating this
device:
1. Operate the equipment in strict accordance with the manufacturer’s instructions
for the model.
2. Plug the printer into a properly grounded wall outlet and use, unmodied, the
power cord supplied with the unit.
3. Always operate the printer with all factory-installed covers on the unit.
4. Make no modication to the equipment that would affect its meeting the specied
limits of the FCC Rules.
5. Maintain the equipment in a satisfactory state of repair.
6. Use a shielded and properly grounded I/O cable to ensure compliance of this unit
to the specied limits of the FCC Rules.
User’s Responsibility
Chapter 1: General Information
The user is ultimately responsible for correcting problems arising from harmful
radiofrequency emissions from equipment under their control. If this equipment
does cause interference to radio or television reception (which as specied can be
determined by turning the printer off and on), SATO encourages the user to try to
correct the interference by changing one of the following:
• Equipment orientation
• Equipment location
• Power source
All of these responsibilities and any others not mentioned are exclusively at the user’s
expense.
If necessary, the user should consult SATO for additional suggestions.
Note: If it is determined that equipment operation is causing harmful interference,
the equipment operator may be required to stop operating the equipment until the
interference problem is corrected.
Ver. A November 2020Page 1-5
of 6 pages
Page 16
LP 100R Laser Printer Operator’s Guide
DHHS
This printer is certied as a Class 1 Laser Product under the United States Department
of Health and Human Services (DHHS) Radiation Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not
produce hazardous laser radiation.
Since radiation emitted inside the printer is wholly conned within protected housings
and external covers, the laser beam cannot escape from the equipment during any
phase of user operation.
CDRH Regulations
The Center of Devices and Radiological Health (CDRH) of the United States Food
and Drug Administration implemented regulations for laser products on August 2,
1976. These regulations apply to laser products manufactured from August 1, 1976.
Compliance is mandatory for laser products marketed in the United States.
The following statement, which indicates compliance with the CDRH regulations, must
be afxed to the laser products marketed in the United States:
Chapter 1: General Information
THIS PRODUCT CONFORMS WITH CDRH
RADIATION PERFORMANCE STANDARD
TITLE 21 CFR CHAPTER 1, SUBCHAPTER J
!
Use of controls or adjustments or performance of procedures
other than those specied in this manual may result in
hazardous radiation exposure.
DANGER
Ver. A November 2020Page 1-6
of 6 pages
Page 17
LP 100R Laser Printer Operator’s Guide
Chapter 2: Printer Components
Overview .......................................................................................................2-2
Printer Components: Left-Side Front – View One .................................................2-3
Transfer Unit Cleaning Rod .........................................................................2-4
Main Charger Unit Cleaning Rod ..................................................................2-4
Top Panel Switches ....................................................................................2-4
Top Panel Switch LED Functions .............................................................2-5
Emergency Power Switch ...........................................................................2-6
Fuser Unit ................................................................................................2-6
Tower light (Optional Component) ...............................................................2-6
Side Panel Switches ...................................................................................2-6
SATO-Logic Controller ................................................................................2-6
Printer Components: Left-Side Front – View Two .................................................2-7
Front Door ...............................................................................................2-8
Toner Bottle Access Cover ..........................................................................2-8
EP Holder .................................................................................................2-8
Touch Display Unit (TDU) ...........................................................................2-8
Toner Bottle .............................................................................................2-8
Page Counter............................................................................................2-9
Service Cover ...........................................................................................2-9
Left-Side Door ..........................................................................................2-9
Toner Fuser Filter ......................................................................................2-9
Swing Guide (Optional Component) .............................................................2-9
Removable Stacker Table ...........................................................................2-9
Adjustable Foot .........................................................................................2-9
Waste Toner Collecting Bottle ......................................................................2-9
Main Charger Unit ...................................................................................2-10
OPC Cartridge.........................................................................................2-10
Developer Unit ........................................................................................2-10
Printer Components: Right-Side Rear View .......................................................2-11
Tractor Width Knob..................................................................................2-11
Load Switch ...........................................................................................2-11
Tractor Raise Lever ..................................................................................2-11
Form End Sensor ....................................................................................2-11
Tractor Unit ............................................................................................ 2-11
Suction Brake Unit ..................................................................................2-12
Right Edge Forms Guide ...........................................................................2-12
Web Guide .............................................................................................2-12
Main Circuit Breaker ................................................................................2-12
Chapter 2: Printer Components
Ver. A November 2020Page 2-1
of 12 pages
Page 18
LP 100R Laser Printer Operator’s Guide
Overview
The LP 100R laser printer is designed to work with ofce computers in various business
applications.
The LP 100R, which employs the latest laser imaging dry electrophotographic
technology, has a high-speed print capability of 3,300 lines per minute at 6 LPI on 18”
(457.2 mm) wide continuous forms.
This chapter denes the printer components relevant to both the printer operator and
the supervisor responsible for the overall printing function.
The key printer components are identied in these subsections:
• Printer Components: Left-Side Front – View One
• Printer Components: Left-Side Front – View Two
• Printer Components: Right-Side Rear View
Chapter 2: Printer Components
Ver. A November 2020Page 2-2
of 12 pages
Page 19
LP 100R Laser Printer Operator’s Guide
Printer Components: Left-Side Front – View One
Chapter 2: Printer Components
Emergency power switch
Fuser unit
Side panel switches
Tower light
Top panel switches
Main charger unit cleaning rod
Transfer unit cleaning rod
SATO-Logic Controller
Figure 2-1. Left-side front view of LP 100R laser printer.
Components include:
• Transfer unit cleaning rod
• Main charger unit cleaning rod
• Top panel switches
• Emergency Power switch
• Fuser unit (shown in the open position)
• Tower light (optional feature)
• Side panel switches
• SATO-Logic Controller
Note:
This illustration shows only the Emergency Power switch. The POWER LED switch
(used to power up the printer) appears to the right of the touch display unit (TDU).
For more information, see pages 2-5 and 3-4.
Ver. A November 2020Page 2-3
of 12 pages
Page 20
LP 100R Laser Printer Operator’s Guide
Transfer Unit Cleaning Rod
• Cleans the transfer unit wire when pulled outward and pushed inward.
• Transfers the printed image onto the forms.
Main Charger Unit Cleaning Rod
Cleans the main charger electrode when pulled outward and pushed inward.
Top Panel Switches
Chapter 2: Printer Components
Figure 2-2. Top panel switches.
Ver. A November 2020Page 2-4
of 12 pages
Page 21
LP 100R Laser Printer Operator’s Guide
Top Panel Switch LED Functions
Switch Description
Chapter 2: Printer Components
POWER LED
(green)
PAUSE LED
(amber)
ALARM LED
(red)
• Illuminates continuously as a solid green light when the
printer is powered up.
• Used to power up the printer.
• When on, this switch invokes the Soft Power circuit,
which cycles power to the printer.
• Illuminates as a solid amber light (along with the green
POWER LED) whenever the printer is in either the
Ofine Idle or Ofine Print mode.
• Extinguishes when the printer is in either the Online
Idle or Online Print mode.
Displays as either a blinking red light or a solid red light
(along with the green POWER LED) when any of the following conditions are detected:
• If a Warning message displays on the TDU, the ALARM
LED displays as a blinking red light. Processing, however, is not terminated.
• See page 5-17 for a list of Warning messages.
• If either a Recoverable or Fatal error is detected, processing is terminated. The ALARM LED displays a solid
red light, the PAUSE LED displays as a solid amber
light, the POWER LED displays as a solid green light,
and the audible alarm sounds. An application error
message also displays on the TDU.
See page 5-18 for a list of Operator Recoverable errors.
See page 5-20 for a list of Fatal errors.
Important Note: Pressing the BEEP button on the TDU
turns off the audible alarm.
OFFLINE Stops the print cycle
ONLINE Resumes the print cycle
DOWN • The Stacker table lowers while this switch is held down.
• This switch is available in either the Online or Ofine
mode.
FEED • Feeds one page each time it is pressed.
• This switch is available only in the Ofine mode.
CUT • When depressed, once the printer will feed, fuse, and
drop the last printed page onto the stacker table, thus
permitting the operator to separate the last printed
page at the end of the page perforation.
• This switch is available only in the Ofine mode
RETURN • When pressed after the form has been cut, the form
returns to the top-of-form (TOF) position to resume the
Print function.
• This switch is available only in the Ofine mode.
Ver. A November 2020Page 2-5
of 12 pages
Page 22
LP 100R Laser Printer Operator’s Guide
Emergency Power Switch
Powers the printer down in emergency conditions.
Fuser Unit
• Houses the fuser lamp, fuser lter, and associated fans.
• In the fuser unit, the fuser lamp ashes at xed time intervals, which causes the
lamp to fuse the toner on printed documents.
• The suction feed belts and exit rollers, located beneath the fuser unit, move the
printed forms past the fuser unit, out of the printer, and onto the stacker table.
Tower Light (Optional Component)
When installed, indicate status, warning, and error conditions on a three-color light
array using ashing and solid illumination. The meaning of each color Led has default
meaning and may be customized at installation.
Side Panel Switches
Are identical to top panel switches.
Chapter 2: Printer Components
SATO-Logic Controller
• Interprets data from the host computer, translating it to the image in which it is
to be printed, and then controls the Print function via the switches and TDU.
• Supports the following emulations:
– KodescriptPlus™
– Kodescript™
– HP® PCL5e
– Generic Line Printer
– Hex Dump Mode
– IGP/VGL
– IGP/PGL
• Supports the following communications ports:
– RS-232 (for service use only)
– Ethernet
• Stores user’s fonts, logos, and formats, which are loaded and subsequently
retrieved via USB ash drive.
• Displays, via the TDU, relevant messages such as printer status, periodic
maintenance requirements, and error messages.
• Includes software diagnostics for service support.
®
Ver. A November 2020Page 2-6
of 12 pages
Page 23
LP 100R Laser Printer Operator’s Guide
Printer Components: Left-Side Front – View Two
Chapter 2: Printer Components
Left side door
Toner fuser lter
Swing guide
(optional)
Removable stacker table
Page counter
Service cover
Adjustable foot
Toner bottle
Touch display unit (TDU)
EP holder
Toner bottle access cover
Front door
Waste toner collecting bottle
Figure 2-3. Left-side front view of LP 100R laser printer.
Components include:
• Front door
• Toner bottle access cover
• EP holder
• Touch display unit (TDU)
• Toner bottle
• Page counter
• Service cover
• Left-side door
• Toner fuser lter
• Swing guide (optional feature)
• Removable stacker table
• Adjustable foot
• Waste toner collecting bottle
Ver. A November 2020Page 2-7
of 12 pages
Page 24
LP 100R Laser Printer Operator’s Guide
Front Door
• Protective cover for components housed in the front area of the printer.
• Causes an Interlock error if left open during processing.
Toner Bottle Access Cover
• The cover swings down, providing access to the toner bottle, thereby allowing
replacement of toner without interrupting processing.
• An Interlock error message is displayed if the cover is left open during
processing.
EP Holder
• Slides open, providing easy access to the main charger unit, the developer unit,
and the OPC cartridge (see Figure 2-5).
• An Interlock error message is displayed if the EP holder is left open during
processing.
Touch Display Unit (TDU)
• A visual unit that displays both text and graphics.
• Includes the Off button (Soft Power switch), which is used to power down the
printer.
• Provides the required operator control over the printing, conguration, and
conguration elements.
• Used by service personnel when executing printer Setup and/or Diagnostic
functions.
Chapter 2: Printer Components
Figure 2-4. Touch display unit.
Toner Bottle
Feeds toner into the chamber, which in turn supplies toner to the printer.
Ver. A November 2020Page 2-8
of 12 pages
Page 25
LP 100R Laser Printer Operator’s Guide
Page Counter
Seven-digit counter that counts the number of pages processed in 11” increments.
Service Cover
Is reserved for use by service personnel.
Left-Side Door
• Serves as a protective cover for the fuser unit.
• Causes an Interlock error if left open during processing.
Toner Fuser Filter
Filters and traps the toner accumulated as a by-product of the Fusing function.
Swing Guide (Optional Component)
Assists the smooth fanfolding of continuous forms as they are fed out of the
printer and onto the stacker table.
Chapter 2: Printer Components
Removable Stacker Table
• Catches and supports printed documents in fanfold fashion as they are fed out of
the printer.
• As the weight of the documents starts to build, the stacker table automatically
lowers until it is full.
• When full, it prompts the operator to remove the printed documents from the
table and then raise the table to its original position.
• When the stacker table is at its lowest position, it can be rolled away from
the printer and moved to a more convenient location for removing the printed
documents.
• It is then rolled back to its proper position and height.
Adjustable Foot
One of four feet that are used to level the printer as well as to prevent it from rolling.
Waste Toner Collecting Bottle
Collects used toner so that it can be easily and safely discarded.
Ver. A November 2020Page 2-9
of 12 pages
Page 26
LP 100R Laser Printer Operator’s Guide
OPC cartridge unit
Figure 2-5. Components accessed from the EP holder.
Chapter 2: Printer Components
Developer unit
Main charger unit
The components accessed from the EP holder include:
• Main charger unit
• OPC cartridge unit
• Developer unit
Main Charger Unit
• It is responsible for conditioning the surface of the OPC drum, which allows the
desired image to be built on the drum for subsequent transfer to the form.
• Can be readily removed from the printer to perform routine maintenance and/or
for replacement as required.
OPC Cartridge (Organic photo Conductor)
• Houses the OPC drum, which produces the printed image.
• Can be readily removed from the printer to perform routine maintenance and/or
for replacement as required.
Developer Unit
• Deposits toner on the print drum before it is transferred to the documents.
• Can be readily removed from the printer to perform routine maintenance and/or
for replacement as required.
Ver. A November 2020Page 2-10
of 12 pages
Page 27
LP 100R Laser Printer Operator’s Guide
Printer Components: Right-Side Rear View
Tractor width knob
Load switch
Tractor raise lever
Form end sensor
Tractor unit
Web guide
Suction brake unit
Right edge forms guide
Figure 2-6. Right-side rear view of LP 100R laser printer.
Chapter 2: Printer Components
Main circuit breaker
Tractor Width Knob
When rotated, adjust the tractor assembly’s width to conform to the width of the
documents to be printed.
Load Switch
When pressed, automatically sets the Top of Form (TOF), advancing the form to the
correct start of print position (as specied in the Conguration File).
Tractor Raise Lever
Lifting up this lever causes the tractor unit to rise to its correct print position.
Form End Sensor
• Detects the presence or absence of forms.
• When the end of form is detected, the Printing function suspends, the last page
ejects from the printer, and a prompt to load forms displays on the TDU.
Tractor Unit
• Guides and feeds forms through the printer, starting with the leading edge of the
forms.
• When pushed down, lowers the tractor unit to the load position.
• If left down, it causes an Interlock error message to be displayed.
Ver. A November 2020Page 2-11
of 12 pages
Page 28
LP 100R Laser Printer Operator’s Guide
Suction Brake Unit
Sets the proper tension on the documents to be printed predicated on their thickness
(as set in the Conguration File).
Right Edge Forms Guide
Slides to the right, which adjusts the forms’ width, thus preventing the forms from
either coming off the suction brake or activating the form end sensor.
Web Guide
Facilitates the loading of heavy stock as well as ensuring the correct positioning and
left-edge alignment of all stock.
Main Circuit Breaker
Must be in the up position to operate the printer.
Chapter 2: Printer Components
Ver. A November 2020Page 2-12
of 12 pages
Page 29
LP 100R Laser Printer Operator’s Guide
Chapter 3: Printer Operation
Overview .......................................................................................................3-2
End-User License Agreement ............................................................................3-3
Power Up and Down Procedures .......................................................................3-4
Power Up Procedures .................................................................................3-5
Power Down Procedures .............................................................................3-6
Normal Power Down.............................................................................3-6
Emergency Power Down .......................................................................3-6
Operator Responsibilities .................................................................................3-7
Supervisor Responsibilities ...............................................................................3-8
Appendix A: Installing System Software ......................................................3-8
Appendix B: Managing Files ........................................................................3-8
System Start-up Procedures...........................................................................3-10
System Start-Up Screen Denitions ...........................................................3-11
Menu System ...............................................................................................3-14
Main Menu .............................................................................................3-14
Main Menu Buttons ............................................................................3-14
Main Menu Options ............................................................................3-15
Exit Menu System Options ..................................................................3-16
Exit Menu System Buttons ..................................................................3-16
Advanced Menu ............................................................................................3-17
Supervisor Menu .....................................................................................3-17
Service Menu .........................................................................................3-17
Operator Express Menu .................................................................................3-18
Operator Express Menu Buttons ...........................................................3-18
Recall Congurations ...............................................................................3-19
Recall Congurations Menu Buttons ......................................................3-19
Modify Horizontal Fine Adjustment ............................................................3-20
Horizontal Fine Adjustment Menu Buttons ............................................3-20
Modify Vertical Fine Adjustment ................................................................3-21
Vertical Fine Adjustment Menu Buttons .................................................3-21
Print Congurations .................................................................................3-22
Print Time & Usage Report .......................................................................3-24
Print Status Page ....................................................................................3-26
Printer Cleaned ....................................................................................... 3-28
Page Flush .............................................................................................3-29
Document Loading Procedures .......................................................................3-30
Chapter 3: Printer Operation
Ver. A November 2020Page 3-1
of 32 pages
Page 30
LP 100R Laser Printer Operator’s Guide
Overview
This chapter denes the responsibilities associated with the LP 100R printer, some
of which are assigned to the printer operator and some of which may be assigned to
either the key operator or the supervisor.
The customer determines the assignment of the various responsibilities to either the
printer operator or a printer supervisor. However, SATO strongly recommends that
more than one person be familiar with the overall printer operation.
In addition to dening the printer’s responsibilities, this chapter contains the
procedures necessary for the printer’s operation. These include:
• Responding to the End-User License Agreement
• Powering the printer up and down
• Starting up the system
• Using the menu system options and touch display unit (TDU)
• Exiting the menu system
Chapter 3: Printer Operation
• Using the Advanced Menu options
• Using the Operator Express Menu options
• Recalling stored printer congurations
• Monitoring print quality, recognizing and knowing how to make the necessary
adjustments
• Modifying horizontal ne adjustment
• Modifying vertical ne adjustment
• Removing printed forms from the printer
• Loading documents
Ver. A November 2020Page 3-2
of 32 pages
Page 31
LP 100R Laser Printer Operator’s Guide
End-User License Agreement
Before using the printer for the rst time, you must respond to an End-User License
Agreement (EULA) related to the legal usage of the software loaded on the printer’s
controller.
On initial boot-up, the controller displays the End-User License Agreement screen on
the TDU before the printer is activated:
Do not
accept the
EULA
Chapter 3: Printer Operation
Print the
EULA
Figure 3-1. End-User License Agreement screen.
There are three options on this screen:
• Accept the EULA (Enter button)
• Print the EULA (Home button)
• Do not accept the EULA (Back button)
A representative of the end-user must respond to one of the three options. The result
depends on the option chosen.
• If the user accepts the EULA (by pressing the Enter button), the printer
continues through the boot cycle and brings the printer to the Online Idle state
(see page 3-4). A note of the acceptance of the EULA appears in the Error Log and
the Controller Log to prevent the acceptance screen from being displayed again.
This acceptance may be reviewed or printed at a later date. Additionally, a copy of
the EULA appears in Appendix I of this manual.
• If the user prints the EULA (by pressing the Home button), the printer prints
the EULA on 8½” x 11” paper. The printer must be loaded with appropriate paper
before selecting Print. Upon completion of the EULA printout, the TDU screen
returns to the acceptance screen, displaying the options listed above.
Accept the
EULA
• If the user does not accept the EULA (by pressing the Back button), the printer
powers down. The next time the printer is powered up, the EULA screen appears
again. The system will not permit you to continue until the EULA is accepted.
The EULA screen also appears whenever the controller version is changed, either by
a full install or an upgrade. In all cases, the acceptance appears in the Error Log and
the Controller Log for future reference. Whenever the EULA is presented, you must
respond to the prompts.
Ver. A November 2020Page 3-3
of 32 pages
Page 32
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Power Up and Down Procedures
The printer is powered up through the use of the POWER LED switch located to
the right of the TDU.
Figure 3-2. POWER LED switch (circled) for powering up.
The printer is powered down through the use of the Off button on the TDU.
Figure 3-3. Off button for powering down.
For specific instructions, see the following sections.
Ver. A November 2020Page 3-4
of 32 pages
Page 33
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Power Up Procedures
When power is applied to the printer, the POWER LED switch (see previous page)
illuminates in green.
1. If the LED is not lit, press the POWER LED switch for approximately 1 second
and release the switch. This initiates the printer’s power up cycle. During this
power up cycle, it is not possible to turn the power off.
2. When the printer has completed its power up cycle, the Off button (i.e., power
down button) appears in the lower-right side of the TDU. This allows you to
turn the printer off.
Note: The Off button is also referred to as the Soft Power switch. See
Figure 3-3.
Important Note: The Off button appears only when the printer is in one of the
following states (as shown in the example below):
Online Idle
Offline Idle
Offline Print
Chapter 3: Printer Operation
Power Up Procedures
When power is applied to the printer, the POWER LED switch (see previous page)
illuminates in green.
1. If the LED is not lit, press the POWER LED switch for approximately 1 second and
release the switch. This initiates the printer’s power upcycle. During this power
upcycle, it is not possible to turn the power off.
2. When the printer has completed its power upcycle, the Off button (i.e., power
down button) appears in the lower-right side of the TDU. This allows you to turn
the printer off.
Note: The Off button is also referred to as the Soft Power switch. See Figure 3-3.
Important Note: The Off button appears only when the printer is in one of the
following states (as shown in the example below):
• Online Idle
• Ofine Idle
• Ofine Print
In other conditions, the Off button is not available (i.e., it does not appear).
To power down the printer, you must place the printer in one of these
conditions (Online Idle, Ofine Idle, Ofine Print).
Figure 3-4. Offline Idle.
Ver. A November 2020Page 3-5
of 32 pages
Page 34
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Power Down Procedures
Normal Power Down
1. Press the Off button (Soft Power switch) to initiate the power down cycle. See
Figure 3-3.
2. When the Are you sure? prompt appears, do one of the following:
If you wish to proceed with powering down, press the Enter button in the
lower-right corner of the display.
The power down cycle continues with the orderly shutdown of the printer.
If you do not wish to continue, press the Back button. This displays the
previous screen.
Chapter 3: Printer Operation
Power Down Procedures
Normal Power Down
1. Press the Off button (Soft Power switch) to initiate the power down cycle. See
Figure 3-3.
2. When Are you sure? prompt appears, do one of the following:
• If you wish to proceed with powering down, press the Enter button in the
lower-right corner of the display.
The power-down cycle continues with the orderly shutdown of the printer.
• If you do not wish to continue, press the Back button. This displays the
previous screen.
Figure 3-5. Powering down the printer.
Emergency Power Down
In case of an emergency there are two alternative methods to power down the
printer.
Press the Emergency Power switch on the left side of the printer cabinet. (See
Figure 2-1 in Chapter 2.) This switch will immediately remove power from the
printer and the controller.
OR
Press and hold the POWER LED switch for at least 20 seconds.
Important Note: Neither of these methods allows for an orderly shutdown of the
devices. These methods should only be used in an emergency situation.
Ver. A November 2020Page 3-6
of 32 pages
Page 35
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Operator Responsibilities
The printer operator is responsible for the day-to-day maintenance and operation
of the LP 100R printer. These responsibilities include:
Chapter 3: Printer Operation
Daily cleaning and maintenance – The operator is responsible for cleaning
the printer at the beginning of each shift and at each paper change.
See Chapter 4: Printer Maintenance for the necessary procedures.
Ordering consumable supplies – The operator should monitor the usage of
printer consumables to ensure that they are ordered and kept in stock. This
includes consumables to be replaced by the operator as required and those to
be used by service personnel when performing preventive maintenance.
See Appendix D: Ordering Supplies for a listing of the consumables and the
frequency with which they should be replaced.
Scheduling maintenance – The operator should ensure that preventive
maintenance functions to be performed by service personnel are requested in
a timely fashion.
See Appendix C: Service/Technical Support for the time frame and procedures
for scheduling preventive maintenance.
Using the TDU/LP 100R menu system – The operator must be familiar with
the TDU and its use in conjunction with the LP 100R menu system.
Procedures for using the TDU and menu system are interspersed throughout
this guide.
Recalling stored printer configurations – The responsibility for configuring
Recalling stored printer congurations – The responsibility for conguring
the printer to support specific print jobs is normally assigned to the printer
the printer to support specic print jobs is typically assigned to the printer
supervisor. The operator, however, should be able to identify the configuration
supervisor. However, the operator should be able to identify the conguration
needed for each job and recall the appropriate configuration as required.
needed for each job and recall the appropriate conguration as required.
See page 3-19 for procedures for recalling stored printer configurations.
Loading forms – The operator must load the appropriate continuous forms
and make any adjustment for the form size to be used.
Procedures for loading forms and adjusting print registration can be found
starting on page 3-30.
Sending print data from a host computer to the printer – In most
instances, the operator initiates a print job at a host computer and monitors
the printer to ensure that the print quality is satisfactory.
Problem-solving – During document processing, the controller may detect
Problem solving – During document processing, the controller may detect a
a problem. If this occurs, an error message indicating the type and source
problem. If this occurs, an error message indicating the type and source of the
of the problem displays on the TDU. Before processing can continue, the
problem displays on the TDU. Before processing can continue, the operator
operator must resolve the issue with the key operator/supervisor’s assistance,
must resolve the problem with the assistance of the key operator/supervisor, if
if necessary.
necessary.
See Chapter 5: Problem Solving for the required procedures.
Ver. A November 2020Page 3-7
of 32 pages
Page 36
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Supervisor Responsibilities
The supervisor is directly responsible for the creation and/or maintenance of the
The supervisor is directly responsible for creating and/or maintaining the
configurations stored on the hard drive of the controller. These include:
congurations stored on the controller’s hard drive. These include:
Test Prints
Interface Setup
Configuration (Recall, Store, Remove, Edit)
Files
Password Enable/Change
Time
Procedures relative to all of the above, excluding Files, are included in
Chapter 6: Supervisory Functions.
The File procedures are included in the following appendices.
The Files procedures are included in the following appendices.
Appendix A: Installing System Software
This appendix explains how to install the operating software for the LP 100R and
how to copy and/or install the various files used by the printer to control printer
operations, including the following:
System Program
System Menu
User's Configurations
System Setup
Appendix B: Managing Files
This appendix discusses the following:
System Error Log
Capture
It also explains how to store fonts, logos, and formats on the controller's hard
drive in either of the following directories:
Active directory (one for each type of file) – which contains the files that are
available to an application when the printer is started
Archive directory (one for each type of file) – which contains files that are not
available
Once stored on the hard drive, files can be:
Moved back and forth between the active and archive directories
Copied from the printer's diskette drive to either directory
Deleted from either directory
Note: If password protection has been enabled, none of the direct
responsibilities attributed to the supervisor can be accessed until the correct
password is entered.
Ver. A November 2020Page 3-8
of 32 pages
Page 37
LP 100R Laser Printer Operator’s Guide
In addition to the direct responsibilities listed, the supervisor should:
• Be able to operate the printer and train new operators
• Monitor print quality to ensure that it conforms to the desired standard
The supervisor is ultimately responsible for the overall printer operation, including
problem-solving. If a problem occurs that the operator believes requires a service
representative’s assistance, SATO recommends reviewing the problem with the
operator before entering the request for service.
Chapter 3: Printer Operation
Ver. A November 2020Page 3-9
of 32 pages
Page 38
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
System Start-up Procedures
1. If the POWER LED is not illuminated, press the POWER LED switch to power
up the printer. (See Figure 3-2.)
Chapter 3: Printer Operation
2. If no paper stock has been loaded into the printer, the audible alarm sounds,
and the following screen displays:
Figure 3-6. No paper stock loaded – BEEP button shown.
3. Press the BEEP button once to turn off the audible alarm, and see the
document loading procedures starting on page 3-30.
4. If stock has been loaded into the printer, the controller will cycle through its
self-test, load the system software, print fonts, logos, default configuration
data, and cause the system start-up screen shown on page 3-11 to display.
Ver. A November 2020Page 3-10
of 32 pages
Page 39
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Figure 3-7. System start-up screen.
System Start-up Screen Definitions
Item Definition
A. Mode of operation The LP 100R printer is operated under four
different modes:
Online Idle – When the printer is in the
Online Idle mode, it is ready to accept print
data from a host computer.
Note: When power to the printer is turned
on, the printer activates in the Online Idle
mode.
Online Print – The printer is either
processing or printing the data it has
received.
Offline Idle – The printer must be in the
Offline Idle mode to load paper, execute
some maintenance functions, or recall a
stored printer configuration.
Offline Print – To temporarily suspend the
Online Print mode and switch the printer to
the Offline Print mode, press the OFFLINE
switch. Press the ONLINE switch to return
the printer to the Online Print mode.
B. Configuration The system start-up screen displays the last
active User Configuration No., which can range
from 001-999.
If the User Configuration No. has not been
stored or stored but not used, the default
Configuration No., 000, displays.
Ver. A November 2020Page 3-11
of 32 pages
(Continued on next page)
Page 40
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
System Start-Up Screen Definitions (continued)
Item Definition
C. Print resolution The print resolution (number of dots per inch)
will be used when processing data according
D. Document size The document size that will be used when
E. Printer maintenance A Warning message may display, which indicates
to the current configuration.
processing data in accordance with the current
configuration.
that one of the printer consumables needs to be
replaced or preventive maintenance needs to be
scheduled.
See Chapter 4: Printer Maintenance for the
applicable corrective action.
Note: If corrective action is not taken at this
time, document processing will continue.
However, in some instances failure to take
corrective action may result in diminished print
quality.
Chapter 3: Printer Operation
F. Menu Press Menu to switch the printer from the Online
Idle mode to the Offline Idle mode and provide
access to the LP 100R menu system. See Menu
System starting on page 3-14.
G. Version Specifies the software revision level currently in
use by the printer. It may also display a status or
error code.
H. Recall Press Recall from this screen to switch the
printer from the Online Idle mode to the Offline
Idle mode and provide access to the Recall
Configuration menu.
See Recall Configurations starting on page 3-19.
I. Off Powers down the printer.
Note: Printer must be in Online Idle, Offline Idle,
or Offline Print for this to appear.
Ver. A November 2020Page 3-12
of 32 pages
Page 41
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
5. If the configuration number displayed is incorrect, press Recall. See Recall
Configurations starting on page 3-19.
6. If the stock loaded into the printer is incorrect:
Chapter 3: Printer Operation
a. Tear the stock at a page perforation.
b. Press Feed to clear the stock from the printer.
c. See Document Loading Procedures starting on page 3-30.
7. If the configuration number and stock are correct, see the LP 100R menu
system procedures that follow.
Ver. A November 2020Page 3-13
of 32 pages
Page 42
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Menu System
The complete LP 100R menu system, which is charted in Appendix E: The Menu
System, provides a quick reference to both the available menus and the available
options .
Main Menu
When the system start-up is complete, press Menu to switch the printer from the
Online Idle mode to the Offline Idle mode. This initializes the menu system and
causes the following screen to display:
Figure 3-8. Main Menu.
Note: The selection bar highlights the last function selected from this menu.
Main Menu Buttons
Button Function
Home Press Home to exit the menu system. See Exit Menu System
Options starting on page 3-16.
Back Press Back to exit the present menu and return to the previous
menu or mode. See Exit Menu System Options starting on page
3-16.
Up Moves the Selection bar up one line each pressed
Down Moves the Selection bar down one line each pressed
Enter Press Enter to select the highlighted function.
Select This function is not currently available in this menu.
Show When a selected item displays in an abbreviated format, press
Show to display, in wrapped fashion, the full item description.
Ver. A November 2020Page 3-14
of 32 pages
Page 43
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Main Menu Options
1. Press the Up or Down triangle to select the desired menu.
2. Press Enter.
3. If Express is selected, see Operator Express Menu starting on
page 3-18.
4. If Advanced is selected, see Advanced Menu starting on page 3-17.
Ver. A November 2020Page 3-15
of 32 pages
Page 44
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Exit Menu System Options
When a key is pressed that causes the printer to exit the menu system, the
following screen displays:
Figure 3-9. Exit the menu system.
Exit Menu System Buttons
Button Function
Menu Press Menu to reinitialize the menu system and return the
system to the main menu.
Clear Press Clear to clear the input buffer.
Maint. Press Maint. to reinitialize the menu system. The maintenance
menu will display.
The following functions are reserved for use by service personnel:
Skip Press Skip to advance the document 1/6".
Test Press Test to reinitialize the menu system and shortcut access
to the Test Prints menu.
Status Press Status to reinitialize the menu system and shortcut
access to the Print Status procedures.
Recall Press Recall to reinitialize the menu system and shortcut
access to the Recall configuration.
See Recall Configurations starting on page 3-19.
Align Press Align to reinitialize the menu system and shortcut access
to the Print Alignment menu, allowing adjustments to the
horizontal and/or vertical fine print positions.
See Modify Horizontal Fine Adjustment on page 3-20.
Ver. A November 2020Page 3-16
of 32 pages
Page 45
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Advanced Menu
Selecting Advanced from the Main menu causes the following menu to display:
Figure 3-10. Advanced Menu.
Supervisor Menu
The Supervisor menu includes the functions necessary for creating and
maintaining the user files stored on the controller's hard drive.
See Chapter 6: Supervisory Functions for the necessary procedures.
Service Menu
The Service menu is reserved for use by the service representative.
See Appendix E for a listing of the service functions.
Ver. A November 2020Page 3-17
of 32 pages
Page 46
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Operator Express Menu
Selecting Express from the Main menu causes the following menu to display:
Figure 3-11. Operator Express menu.
Operator Express Menu Buttons
Button Function
Home Press Home to return the system to the Exit Menu System
screen. (See page 3-16, Figure 3-9.)
Back Press Back to return the system to the Main menu.
(See page 3-14, Figure 3-8.)
1. Press the Up or Down triangle to select the desired function.
2. Press Enter.
Ver. A November 2020Page 3-18
of 32 pages
Page 47
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Recall Configurations
The Recall Configurations function, which permits recalling active configurations
from the controller, is accessed either by selecting Recall from the Exit Menu
System screen, by selecting Recall Configurations from the Operator Express
menu or by selecting Recall from the System Start-up menu.
Selecting this function from either the Exit Menu System screen or the Operator
Express menu causes the following screen to display:
Figure 3-12. Recall Printer Configurations.
Recall Configurations Menu Buttons
Button Function
Home Press Home to return the system to the Exit Menu System
screen.
Back Press Back to return the system to the Main menu.
1. Press either the Up or Down triangle to select the desired configuration
number.
Note: Enter the desired configuration on the numeric keypad.
2. Press Enter.
A Recall ... Adjusting Image Density prompt displays, and the system returns
to the Operator Express menu.
Ver. A November 2020Page 3-19
of 32 pages
Page 48
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Modify Horizontal Fine Adjustment
The Modify Horizontal Fine Adjustment function, which specifies the distance from
the left side of the document to the start of the print area, is accessed either by
selecting Horizontal Fine Adjustment from the Print Alignment menu or by
selecting Horizontal Fine Adj. from the Operator Express menu.
Selecting this function from either menu causes the following screen to display:
Current
horizontal
adjustment
Figure 3-13. Modify Horizontal Fine Adjustment.
Horizontal Fine Adjustment Menu Buttons
Button Function
Home Press Home to return the system to the Exit Menu System
screen.
Back 1. Press Back to return the system to the Exit Menu System
screen if this function was accessed from that screen.
2. If this function was accessed from the Operator Express
menu, press Back to return the system to the Main menu.
1. Press Up to select a higher value or Press Down to select a lower value.
Note:
You can also enter the desired value on the numeric keypad.
To enter a negative value, enter the value and then press the Minus (-)
key.
2. Press Enter to store the new setting and return the system to the Operator
Express menu.
Ver. A November 2020Page 3-20
of 32 pages
Page 49
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Modify Vertical Fine Adjustment
The Modify Vertical Fine Adjustment function, which specifies the distance from the
top of the form to the top of the print area, is accessed either by selecting
Vertical Fine Adjustment from the Print Alignment menu or by selecting
Vertical Fine Adj. from the Operator Express menu.
Selecting this function from either menu causes the following screen to display:
Current
vertical
adjustment
Figure 3-14. Modify Vertical Fine Adjustment.
Vertical Fine Adjustment Menu Buttons
Button Function
Home Press Home to return the system to the Exit Menu System
screen.
Back Press Back to return the system to the Exit Menu System
screen if this function was accessed from that screen.
If this function was accessed from the Operator Express
menu, press Back to return the system to the Main menu.
1. Press Up to select a higher value or press Down to select a lower value.
Note:
You can also enter the desired value on the numeric keypad.
To enter a negative value, enter the value and then press the Minus (-)
key.
2. Press Enter to store the new setting and return the system to the Operator
Express menu.
Ver. A November 2020Page 3-21
of 32 pages
Page 50
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Print Configurations
The Print Configurations function produces a printout of all of the configurations
stored in the printer.
Note: The procedures that follow assume that the default 11" (height) by
14.5" (width) form size has been loaded into the printer.
1. Select Print Configurations from the Operator Express menu.
2. When prompted to do so, press Enter.
3. After all of the configurations print, press Feed to clear the last printed page
from the printer.
Figure 3-15 shows a sample configuration page.
Ver. A November 2020Page 3-22
of 32 pages
Page 51
LP 100R Laser Printer Operator’s Guide
Chapter 3: Printer Operation
Figure 3-15. Configuration page.
Ver. A November 2020Page 3-23
of 32 pages
Page 52
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Print Time & Usage Report
The Time & Usage report provides a quick summary of the need for maintenance
on the LP 100R printer.
Note: The procedures that follow assume that the default 11" (height) by 14.5"
(width) form size has been loaded into the printer.
1. Select Time & Usage from the Operator Express menu.
2. After the report is complete, press Feed to clear the last printed page from the
printer.
Figure 3-16 shows a sample Time & Usage report.
Ver. A November 2020Page 3-24
of 32 pages
Page 53
LP 100R Laser Printer Operator’s Guide
Chapter 3: Printer Operation
Figure 3-16. Time & Usage report.
Ver. A November 2020Page 3-25
of 32 pages
Page 54
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Print Status Page
The Status Page summarizes the operating parameters for the LP 100R printer.
Note: The procedures that follow assume that the default 11" (height) by 14.5"
(width) form size has been loaded into the printer.
1. Select Status Page from the Operator Express menu.
2. When the Status Page has completed, press Feed to clear the last printed
page from the printer.
Figure 3-17 shows a sample Status Page.
Ver. A November 2020Page 3-26
of 32 pages
Page 55
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Figure 3-17. Status Page.
The individual settings/parameters included in the Status Page are defined in
Chapter 6.
Chapter 3: Printer Operation
Ver. A November 2020Page 3-27
of 32 pages
Page 56
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Printer Cleaned
Selecting the Printer Cleaned function from the Operator Express menu causes
the following screen to display:
Figure 3-18. Printer Cleaned.
1. Press the Up or Down triangle to select the desired response.
2. Press Enter.
3. If No is selected, the system returns to the Operator Express menu.
4. If Yes is selected, the following message displays:
Counter Reset
Please Wait
5. When the counter has been reset, the system returns to the Operator Express
menu.
Ver. A November 2020Page 3-28
of 32 pages
Page 57
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Page Flush
Selecting Page Flush from the Operator Express menu causes the following
screen to display:
Figure 3-19. Page Flush.
1. Press the Up or Down triangle to select the desired function.
2. If Clear Buffer is selected, the input buffer clears, and the system returns to
the Operator Express menu.
3. If Terminate Job is selected, the last page prints and the system returns to
the Operator Express menu.
Ver. A November 2020Page 3-29
of 32 pages
Page 58
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
Chapter 3: Printer Operation
Document Loading Procedures
1. Open the lower tractor covers (A and B) and the form end sensor (C).
2. Load the stock on the left-side tractor (A) and close the cover.
3. Close the form sensor cover (C).
Ver. A November 2020Page 3-30
of 32 pages
Page 59
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
4. Load the stock on the right-side tractor (B) and close the cover.
5. Adjust the width between the tractors to accommodate the form by rotating
the knob D.
Chapter 3: Printer Operation
6. Slide the suction brake (E) to the left until it touches the paper stock's
right edge.
Ver. A November 2020Page 3-31
of 32 pages
Page 60
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 3: Printer Operation
7. Raise the tractor unit by lifting the tractor unit handle.
8. Press the LOAD switch (F), which advances the stock into the printer, lining it
up in the top-of-form position.
Chapter 3: Printer Operation
Note: If the swing guide is enabled, pressing the LOAD switch causes the
following screen to display:
F
Figure 3-20. First Fold Direction.
9. Depending on the direction of the first fold, press In or Out.
10. To change the configuration number displayed, press Recall and see Recall
Configurations starting on page 3-19.
Ver. A November 2020Page 3-32
of 32 pages
Page 61
LP 100R Laser Printer Operator’s Guide
Chapter 4: Printer Maintenance
Maintenance ..................................................................................................4-2
Cleaning Tools ................................................................................................4-2
Life and Cleaning Interval ................................................................................4-3
Changing Consumables ..............................................................................4-3
Toner Removal ...............................................................................................4-3
Fuser Unit Cleaning .........................................................................................4-4
Charger Cleaning ............................................................................................4-5
AIDC Sensor Cleaning .....................................................................................4-7
Daily Maintenance ........................................................................................4-10
AIDC Sensor Cleaning ..............................................................................4-10
Tractor Unit Cleaning ...............................................................................4-10
Fusing Unit Cleaning ................................................................................4-10
User-Replaceable Consumables ......................................................................4-11
Expected Life of User-Replaceable Consumables ..........................................4-12
Touch Display Unit ........................................................................................ 4-13
Printer Consumable Supplies ....................................................................4-14
Toner Bottle Replacement ..............................................................................4-15
Waste Toner Collecting Bottle Replacement ......................................................4-17
OPC Drum/OPC Cartridge Replacement ............................................................4-18
Cleaning Blade Replacement ..........................................................................4-21
Chapter 4: Printer Maintenance
Ver. A November 2020Page 4-1
of 24 pages
Page 62
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
Maintenance
Because the printer is used almost continuously, paper dust and toner may build
up on the surfaces inside the printer. To keep the printer in the optimum
condition, the printer's interior surfaces, must periodically be cleaned.
Note: Make sure to turn power to the printer off when cleaning or servicing it.
Cleaning Tools
Use the following tools when performing the cleaning procedure in this guide.
Tool Use
Cleaning brush To remove paper dust and toner particles
Cleaning pad To remove paper dust and toner particles
Cleaning brush Cleaning pad
Ver. A November 2020Page 4-2
of 24 pages
Page 63
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Life and Cleaning Interval
Action Name Life/Cycle Tool to Use
Chapter 4: Printer Maintenance
Replace Toner bottle (contains
Clean Fusing glass 30,000 sheets Clean once each shift
1 kg (2.2 lbs.))
Toner collecting bottle Approximately
OPC drum 440,000 sheets See page 4-18.
Cleaning blade 220,000 sheets See page 4-21.
Main charger cat
whisker
Transfer, separation
and charger wire
AIDC sensor 50,000 sheets Clean once each shift
Approximately
20,000 sheets
200,000 sheets
50,000 sheets
50,000 sheets
See page 4-15.
See page 4-17.
with a cloth moistened
with water or dry cloth.
Clean once each shift
with a packaged cleaner.
Clean once each shift
with a packaged cleaner.
with a dry cloth.
Changing Consumables
The LP 100R informs you of the need to change consumables based on the number
of pages run on the particular consumable. There are two levels of warnings:
When 90% of a consumable life has been reached, the printer displays the
message Near End of Life. This informs you that the item needs to be replaced
in a short time.
When the item's full life has been reached, the printer displays the message
End of Life, which indicates that the item should be replaced as soon as
possible. Continuing to use the printer with this consumable may compromise
print quality.
Toner Removal
Use the following procedures to remove toner.
Location of toner Procedure
Toner on the printer Wipe it away with a cleaning cloth.
Toner on your hands 1. Lightly pat your hands with a cleaning pad or dry
cloth.
2. Wash your hands with soap.
Toner on your clothes
Note: When washing hands or clothing to remove toner, be sure to use cool
water. Do not use hot water.
Ver. A November 2020Page 4-3
1. Absorb the toner with a vacuum cleaner.
2. Wash your clothes with a neutral detergent.
of 24 pages
Page 64
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Fuser Unit Cleaning
1. Open the left-side door.
Chapter 4: Printer Maintenance
2. Remove the fuser filter.
3. Loosen the two fixing screws and open the fusing unit by holding the handle.
Fixing screws
4. Use a cloth moistened with water to wipe off stains from the lens glass. If
toner deposition has built up, use a neutral detergent.
5. Close the fusing unit and tighten the two fixing screws.
6. Replace the fuser filter.
7. Close the left-side door.
Ver. A November 2020Page 4-4
of 24 pages
Page 65
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Charger Cleaning
1. Open the front door.
Chapter 4: Printer Maintenance
2. Pull out the main charger cleaning lever (top) slowly as far as it will come.
Note: When pulling out or inserting the charger cleaning lever, use caution to
avoid bending it.
3. Insert the charger cleaning lever (top) to its original position.
Note: If the charger cleaning lever is not completely inserted, the print image
may display black streaks.
4. Repeat steps 2 and 3 several times.
Ver. A November 2020Page 4-5
of 24 pages
Page 66
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
5. Pull out the transfer/separator charger cleaning lever (bottom) slowly as far as
it will come.
Note: When pulling out or inserting the transfer/separator lever, use caution
to avoid bending it.
6. Insert the transfer/charger cleaning lever (bottom) to its original position.
Chapter 4: Printer Maintenance
Note: If the transfer/charger lever is not completely inserted, the print image
may be light.
7. Repeat steps 5 and 6 several times.
8. Close the front door.
Ver. A November 2020Page 4-6
of 24 pages
Page 67
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
AIDC Sensor Cleaning
1. Open the front door.
Chapter 4: Printer Maintenance
2. Pull out the EP holder slowly as far as it will come.
3. Remove the main charger unit by lifting up the developing unit side
approximately 30 degrees (marked A).
A
4. Remove the OPC cartridge by holding the handle and the plastic part
(marked B).
Note:
To avoid damage, do not touch the OPC drum. Place the OPC cartridge on
a level place.
Use the cleaning pad supplied or other suitable item to shield the OPC
drum. Exposing it to light for more than a brief period of time results in
print degradation.
Ver. A November 2020Page 4-7
of 24 pages
OPC cartridge
OPC drum
B
Page 68
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
5. Remove the developer unit (marked C).
Chapter 4: Printer Maintenance
Note: To avoid damaging the OPC drum, make sure to remove components in
this order:
a. OPC cartridge
b. Developer unit
6. Use a dry cotton swab or other suitable material to wipe off stains on the AIDC
sensor.
Developer unit (C)
AIDC sensor
7. Re-install the developer unit to its original position.
Ver. A November 2020Page 4-8
of 24 pages
Page 69
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
8. Re-install the OPC cartridge to its original position.
Chapter 4: Printer Maintenance
Note: To avoid damaging the OPC drum, make sure to re-install components
in this order:
a. Developer unit
b. OPC cartridge
9. Re-install the main charger unit to its original position.
OPC cartridge
10. Push in the EP holder to its original position.
11. Close the front door.
Ver. A November 2020Page 4-9
of 24 pages
Page 70
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Daily Maintenance
To use the printer safely and in optimum condition at all times, clean the following
parts daily.
Table of Contents
AIDC Sensor Cleaning
AIDC sensor
Use a dry cotton swab or other suitable material to clean the AIDC sensor.
Tractor Unit Cleaning
Center guide
Use a dry cloth to clean the center guide side of the tractor unit.
Use a brush to clean the paper dust around the tractor unit.
Fusing Unit Cleaning
Use a cloth moistened with water to wipe off stains. If toner deposition has built
up, use a neutral detergent.
Ver. A November 2020Page 4-10
of pages
Page 71
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
User-Replaceable Consumables
The table on the following page shows user-replaceable consumables for the LP
100R. The table shows the expected frequency of replacement for each item and
the message that appears on the TDU display when you need to replace that item.
You can also print an Operator’s Time and Usage page from the Operator Express
menu to monitor the life of key consumables. In addition, a notation should be
made in the operator’s log each time a consumable is replaced.
Note: When the printer displays a Warning or Error message and the audible
alarm sounds, press the BEEP button to turn off the alarm.
Figure 4-1. Example of an Error message: Front Cover Interlock.
The expected life of components shown in the table on the following page is
based on 5% page coverage using forms that are 11" high and 14.5" wide. The
actual life of the components varies depending on printer usage.
The customer is responsible not only for the components shown in the following
table but also for stocking some consumables and components replaced by
service personnel. See Appendix D: Ordering Supplies for more information.
Ver. A November 2020Page 4-11
of 24 pages
Page 72
LP 100R Laser Printer Operator’s Guide
Expected Life of User-Replaceable Consumables
Chapter 4: Printer Maintenance
Part Name/Number Expected life
Toner bottle
(9855011) 2 Bottles per case
Waste toner collecting bottle
(7431963)
Cleaning blade (supplied with
OPC cartridge)
OPC cartridge (9855012) 440,000 OPC End of Life
*Developer starter
(shipped with developer
unit)
Fuser lter
(7573000)
Developer unit with starter
(9855013)
Main charger unit
(7048466)
(pages)
20,000/per
bottle
80,000 Waste Bottle Near Full
220,000 Cleaning Blade Life
440,000 Starter End of life
440, 000 No message
880, 000 Developer End of Life
880, 000 No message
Message
Toner Near Empty
or
Toner Empty
or
Waste Bottle Error
* Replace developer unit.
Ver. A November 2020Page 4-12
of 24 pages
Page 73
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
Touch Display Unit
The TDU display on the LP 100R shows status, warning, or error messages when a
printer component needs to be replaced. Figure 4-2 shows a status message.
Status
message
Figure 4-2. Control panel display for a status message.
Error messages indicate that the printer cannot operate until a component is
replaced and will cause the printer to stop and the audible alarm to sound. Press
the BEEP button to turn off the audible alarm.
Warning messages inform you of the need to change consumables based on the
number of pages run on the particular consumable. There are two levels of
warnings:
When 90% of a consumable’s life has been reached, the printer displays the
message Near End of Life. This is to let you know that the item needs to be
replaced in a short time
When the item's full life has been reached, the printer displays the message
End of Life, which indicates that the item should be replaced as soon as
possible. Continuing to use the printer with this consumable may compromise
print quality. (See Figure 4-3 for an example.)
Ver. A November 2020Page 4-13
of 24 pages
Page 74
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Figure 4-3. Warning message.
Current
software
rev. level
Printer status
Current
configuration
Form size
Warning
message
Chapter 4: Printer Maintenance
You should check the TDU display for warning messages whenever you change
forms.
Printer Consumable Supplies
Use the following precautions when handling printer supplies (such as toner and
paper):
Store paper, toner, and other supplies in a place free from direct sunlight and
away from any heating apparatus. Keep them in a dry, clean environment.
Store paper that has been removed from its wrapper but not loaded into the
paper supply area in a sealed plastic bag in a cool, dark place.
If your hands become soiled with toner, flush them with cool water to remove
loose toner, then immediately wash with soap and cool water.
Ver. A November 2020Page 4-14
of 24 pages
Page 75
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
Toner Bottle Replacement
If the Toner Near Empty warning message is displayed, it indicates that the toner
bottle needs to be replaced, which can be done without stopping the printer.
If the graphic error message Toner Empty is displayed, the printer will stop, and
the toner bottle must be replaced.
1. Open the toner bottle cover.
2. Make sure that the toner bottle is not rotating. Swing the toner cartridge
toward you and pull the toner bottle out.
Note: If the toner bottle cannot be pulled out, close the toner bottle cover to
resume the normal position, and then repeat the above steps.
3. Hold the new toner bottle with the arrow facing upward and drop it onto a solid
object (such as desk) from a height of approximately
with the arrow facing downward and drop it down again to a solid object (such
as a desk) from a height of approximately
1
/4" to 1/2".
1
/4" to 1/2". Then hold it
4. Turn the toner bottle upside down and repeat five times.
Ver. A November 2020Page 4-15
of 24 pages
Page 76
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
5. With the Up indicator on the toner bottle facing upward, insert the bottle into
the toner bottle holder. Verify that the line on the toner bottle and the mark on
the toner bottle holder are aligned with one another.
6. While holding the toner bottle in place, pull out the seal on the top face of the
toner bottle.
Chapter 4: Printer Maintenance
7. Swing the toner holder back into its original position.
8. Close the toner bottle cover.
Ver. A November 2020Page 4-16
of 24 pages
Page 77
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
Waste Toner Collecting Bottle Replacement
When the waste toner collecting bottle becomes full, replace it utilizing the
following procedure:
1. Open the front door.
2. Remove the waste toner collecting bottle and tighten the cap so as not to spill
the toner inside.
Waste toner collecting bottle
3. Remove the sealing cap from its storage position on the waste toner collecting
bottle.
4. Snap the cap over the bottle opening making certain that it is securely
fastened.
5. Install the new toner collecting bottle.
6. Close the front door.
7. Discard the tightly sealed waste toner collecting bottle.
Ver. A November 2020Page 4-17
of 24 pages
Page 78
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
OPC Drum/OPC Cartridge Replacement
1. Open the front door.
Chapter 4: Printer Maintenance
2. Pull out the EP holder slowly as far as it will come.
3. Remove the main charger unit by rotating and swinging up the developer unit
side approximately 30 degrees (position A).
A
4. Remove the OPC cartridge by holding the handle and the plastic part
(position B).
Note: Place the OPC cartridge on a level place, using a cleaning pad to protect
the level surface and the OPC drum.
Ver. A November 2020Page 4-18
of 24 pages
OPC cartridge
OPC drum
B
Page 79
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
5. Remove the OPC drum.
OPC
drum
Chapter 4: Printer Maintenance
Cleaning pad
6. Install the new OPC drum.
OPC
drum
Note:
To avoid damages, do not touch the OPC drum. (Handle only by the
edges.)
Use the supplied cleaning pad or other suitable item to shield the OPC
drum. Exposing it to light for more than a brief period of time results in
degradation.
7. Re-install the OPC cartridge into the original position.
Note: To avoid damage, do not touch the OPC drum.
Ver. A November 2020Page 4-19
of 24 pages
Page 80
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
8. Re-install the main charger unit into its original position.
Chapter 4: Printer Maintenance
9. Press in the EP holder to the original position.
10. Close the front door.
Ver. A November 2020Page 4-20
of 24 pages
Page 81
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Cleaning Blade Replacement
1. Open the front door.
Chapter 4: Printer Maintenance
2. Pull out the EP holder slowly as far as it will come.
3. Remove the main charger unit by lifting up the developing unit side
approximately 30 degrees (position A).
A
4. Remove the OPC cartridge by holding the handle and the plastic part
(position B).
Note:
To avoid damage, do not touch the OPC drum. Place the OPC cartridge on
a level place.
Use the supplied cleaning pad or other suitable item to shield the OPC
drum. Exposing it to light for more than a brief period of time results in
degradation.
Ver. A November 2020Page 4-21
of 24 pages
OPC cartridge
OPC drum
B
Page 82
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
5. Remove the OPC drum.
Chapter 4: Printer Maintenance
Note:
To avoid damages, do not touch the OPC drum.
Use the supplied cleaning pad or other suitable item to shield the OPC
drum. Exposing it to light for more than a brief period of time results in
degradation.
6. Remove the cleaning blade by loosening one screw.
OPC
drum
Cleaning pad
Screw
Note: Be careful of the edge of the paper separator fingers.
7. Install the cleaning blade by tightening one screw.
! CAUTION
NEVER touch the edge of the blade with your hands.
Also, do not hit or rub the edge of the blade with a hard object.
Ver. A November 2020Page 4-22
of 24 pages
Cleaning blade
Screw
Cleaning blade
Page 83
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
Chapter 4: Printer Maintenance
8. Re-install the OPC drum.
OPC
drum
Note:
To avoid damages, do not touch the OPC drum.
Use the supplied cleaning pad or other suitable item to shield the PC drum.
Exposing it to light for more than a brief period of time results in
degradation.
9. Re-install the OPC cartridge into the original position.
Note: To avoid damages, do not touch the OPC drum.
10. Re-install the main charger unit to its original position.
Ver. A November 2020Page 4-23
of 24 pages
Page 84
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 4: Printer Maintenance
11. Slide in the EP holder into its original position.
12. Close the front door.
Chapter 4: Printer Maintenance
Ver. A November 2020Page 4-24
of 24 pages
Page 85
LP 100R Laser Printer Operator’s Guide
Chapter 5: Problem Solving
Introduction ...................................................................................................5-2
Audible Alarm ................................................................................................5-3
Safety Considerations .....................................................................................5-3
Paper Jams ....................................................................................................5-4
Paper Jams – General ................................................................................5-4
Paper Jams – In the Tractor Unit .................................................................5-5
Paper Jams – At the Fusing and Exit Areas ..................................................5-7
Interlock Errors ......................................................................................5-11
Print Quality Problems ...................................................................................5-12
Blank Print ............................................................................................. 5-12
Black Print .............................................................................................5-12
Light Image ...........................................................................................5-13
Dark Image ............................................................................................ 5-13
Background Haze ....................................................................................5-14
Black Stripe ...........................................................................................5-14
Black Specks ..........................................................................................5-14
White Stripe ...........................................................................................5-15
Print Voids .............................................................................................5-15
Uneven Image Density.............................................................................5-16
Warning Messages ........................................................................................5-17
Error Messages Requiring Operator Intervention ..........................................5-18
Printer Hardware Messages ......................................................................5-20
Controller Errors .....................................................................................5-22
Communication Errors .............................................................................5-22
Emulation Errors ..........................................................................................5-23
Kodescript™ Errors ..................................................................................5-23
Kodescriptplus Status and Error Codes .......................................................5-24
Codes 01-15 .....................................................................................5-24
Codes 16-50 .....................................................................................5-24
Codes 51-80 .....................................................................................5-24
Codes 81-99 .....................................................................................5-24
KodescriptPlus Status Messages ..........................................................5-25
KodescriptPlus Warnings ..................................................................... 5-26
KodescriptPlus Errors .........................................................................5-28
KodescriptPlus Fatal Errors .................................................................. 5-30
Chapter 5: Problem Solving
Ver. A November 2020Page 5-1
of 30 pages
Page 86
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Introduction
This chapter explains how to clear paper jams and resolve other common problems
related to the LP 100R. It also provides a list of the status and error codes
displayed on the touch display unit (TDU).
In addition to status and error codes, the TDU may display graphic error messages
that identify the probable source of a problem encountered during document
processing.
Some of the graphic error messages will include simple instructions for clearing the
problem and others will direct you to a specific component that should be checked
and possibly replaced.
Source of
the problem
Correction
routine
Figure 5-1. Graphic error message I.
Note: The error correction routine is included in this display.
Error code
Ver. A November 2020Page 5-2
of 30 pages
Page 87
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Source of
the problem
Figure 5-2. Graphic error message II.
Note: The specific component to be checked is included in this display.
Component
to be
checked
Error code
Audible Alarm
Most printer errors will cause an audible alarm to sound until the error is cleared.
To turn off the alarm while resolving the problem, press the BEEP button.
Safety Considerations
Before working on the printer, make certain that the printer is installed as
described in Appendix G: Operating/Environmental Requirements.
Ver. A November 2020Page 5-3
of 30 pages
Page 88
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Paper Jams
Paper Jams – General
The following schematic indicates the path taken by documents as they are fed
through the printer and the general areas where document jams can occur.
Paper misfeed
at the fusing
section area
Paper misfeed
at the
transport roller
area
Paper misfeed
at the burster
area
Paper misfeed
at the exit
roller
Paper misfeed at
the tractor unit
area
Figure 5-3. Paper feed path.
If a paper jam occurs, a graphic error message indicates the area of the printer in
which the jam has occurred.
If the optional swing guide component is installed and a jam occurs in this unit, a
graphic error message displays.
Ver. A November 2020Page 5-4
of 30 pages
Page 89
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Paper Jams – In the Tractor Unit
1. Separate the undamaged and crumpled documents from one another at the
perforation.
2. Press down on the tractor unit with both hands.
3. Open the lower tractor covers (and upper covers if used), remove the
documents from the belt, and pull the jammed document out of the printer
if the jam has occurred in this area.
Ver. A November 2020Page 5-5
of 30 pages
Page 90
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
4. If the jam occurred at the exiting end of the tractor unit, separate the last
usable printed page at the perforation, allowing it to drop onto the stacker
table.
5. Remove the jammed document from the printer.
6. Close all open tractor covers. Raise the tractor unit by lifting up on the tractor
unit handle.
Note:
Raising the tractor unit before closing the tractor cover will damage the
cover.
If the paper printed after eliminating the paper jam is dirty, pull out the EP
holder and clean the bottom plate.
When you clean the bottom plate, be careful of the edge of paper
separator fingers on the OPC cartridge.
7. Press Clear and release the forms.
Ver. A November 2020Page 5-6
of 30 pages
Page 91
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Paper Jams – At the Fusing and Exit Areas
8. Press down on the tractor unit with both hands.
9. Open the lower tractor cover (and upper covers if used) and remove the
documents from the belt.
10. Separate the unloaded form, ejected form, and the form left inside the printer
by cutting it along the perforation immediately before the tractor unit and after
the exit area.
Tractor unit
Note: When removing the jammed form, always pull it out in the feeding
direction. Unfixed toner on the form can contaminate the interior of the
printer.
After the ejection area
Ver. A November 2020Page 5-7
of 30 pages
Page 92
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
11. Open the left-side door.
12. Open the exit roller area.
13. If the burster unit is enabled, open the burster area.
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
11. Open the left-side door.
12. Open the exit roller area.
13.
14. Remove the toner fuser filter and open the transport roller.
Chapter 5: Problem Solving
Ver. A November 2020Page 5-8
of 30 pages
Page 93
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
15. Open the fuser unit.
Note: When removing the form, do not contaminate the fusing glass with
toner. Clean the fusing glass if it becomes contaminated.
16. Remove the jammed form.
Chapter 5: Problem Solving
Note: Always pull forms in the feed direction.
Ver. A November 2020Page 5-9
of 30 pages
Page 94
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
17. Close all areas, and re-install the fusing toner filter.
18. Close the left-side door.
19. Close all open tractor covers. Raise the tractor unit by lifting up on the tractor
unit handle.
Note: Raising the tractor unit before closing the tractor covers will damage the
covers.
Chapter 5: Problem Solving
20. Press Clear and reload the forms.
Ver. A November 2020Page 5-10
of 30 pages
Page 95
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Interlock Errors
Interlock error messages, along with their recovery procedure are included as part
of the graphic error messages.
Error recovery from Interlock errors is automatic when the Interlock problem is
resolved. The error graphic is extinguished and the printer returns to the Offline
mode. See the error message list on page 5-18.
Ver. A November 2020Page 5-11
of 30 pages
Page 96
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Print Quality Problems
If a print image is ejected because of a printer problem, take the following actions.
If these remedies do not restore the print image, contact your nearest dealer or
representative for assistance.
Blank Print
Checking item Result Remedy
1 Is the OPC drum set? No Set
2 Is the developer set? No Set
3 Is the image transfer corona unit set? No Set
Black Print
Checking item Result Remedy
1 Is the OPC main charger set? No Set
Ver. A November 2020Page 5-12
of 30 pages
Page 97
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Light Image
Checking item Result Remedy
1 Is the printing form damp? Yes Replace
2 Is the OPC drum exhausted in
service life?
Is the image density setting
3
correct?
4 Is the fusing glass dirty? Yes Clean
5 Is the AIDC sensor dirty? Yes Clean
6 Is the fusing lamp exhausted
in service life?
7 Is the OPC Drum completely
grounded?
Yes Replace
No Correct
Yes Replace
Yes Clean or replace the OPC
drum ground plate
Dark Image
Checking item Result Remedy
1 Is the OPC drum exhausted in service life? Yes Replace
2 Is the image density setting correct? No Correct
Ver. A November 2020Page 5-13
of 30 pages
Page 98
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Background Haze
Checking item Result Remedy
1 Is external light, such as the direct
rays of the sun, entering the machine?
2 Is the OPC drum exhausted in service
life?
Yes Shut off the external
light
Yes Replace
Black Stripe
Checking item Result Remedy
1 Is the main charger clean? No Clean the charger
2 Is the OPC drum damaged or stained? Yes Clean or replace
3 Is the cleaning blade peeled or
degraded?
Yes Replace
Black Specks
Checking item Result Remedy
1 Is the OPC drum damaged, or is there
foreign matter on the OPC drum?
Ver. A November 2020Page 5-14
of 30 pages
Yes Clean or replace
Page 99
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
White Stripe
Checking item Result Remedy
1 Is the image transfer charger clean? No Clean or replace
2 Is the OPC drum damaged, or is there
foreign matter on the OPC drum?
Yes Clean or replace
Print Voids
Checking item Result Remedy
1 Is the tractor's paper width position
correctly set?
2 Is the form moisturized? Yes Replace
3 Is the form type correctly set? No Correct the setting
No Adjust to the correct
positioning
4 Is the image transfer corona unit
correctly set?
Ver. A November 2020Page 5-15
of 30 pages
No Correct the setting
Page 100
LP 100R Laser Printer Operator’s Guide
LP 100R Laser Printer Operator's Guide Chapter 5: Problem Solving
Chapter 5: Problem Solving
Uneven Image Density
Checking item Result Remedy
1 Is the form damp? Yes Replace
2 Is the developing unit correctly set? No Correct the setting
3 Is the OPC cartridge correctly set? No Correct the setting
Note: When the label form is printed, paste may come out (and stick to the label
form surface). This glue may be transferred to the drum, causing an image noise.
Discard documents on which glue has accumulated.
If an image noise occurs, clean the cleaner blade.
Ver. A November 2020Page 5-16
of 30 pages
Loading...