Sato CL4NX operation manual

Download

Operator Manual

For printer model:

Copyrights

Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited.

Limitation of Liability

SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material.

Specifications and contents in this document are subject to change without notice.

Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory.

Trademarks

SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and other countries.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.

is a registered trademark of Wi-Fi Alliance.

Wi-Fi

Wi-Fi Direct™, Wi-Fi Protected Setup™, WPA™ and WPA2™ are trademarks of Wi-Fi Alliance.

Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

ENERGY STAR

and ENERGY STAR mark are registered U.S. marks.

ICODE, I-CODE, and SLI are registered trademarks of NXP B.V.

MIFARE

is a registered trademark of NXP B.V.

Tag-it™ is a trademark of Texas Instruments.

my-d™ is a registered trademark of Infineon Technologies AG.

FeliCa is a registered trademark of Sony Corporation.

FeliCa is a contactless IC card technology developed by Sony Corporation.

Android is a trademark of Google Inc.

All other trademarks are the property of their respective owners.

Version: GBS-CL4NX_CL6NX-r08-01-08-16OM

Table of Contents ................................................................................... 1

Before You Start ..................................................................................... 7

Features of the Product............................................................................................ 7

Safety Precautions.................................................................................................... 8

Precautions for Installation and Handling ............................................................ 11

Regulatory Approval............................................................................................... 12

1 Parts Identification............................................................................. 15

1.1 Parts Identification of the Printer .................................................................... 15

1.1.1 Front View ............................................................................................................... 15

1.1.2 Rear View ................................................................................................................ 16

1.1.3 Internal View............................................................................................................ 17

1.2 Parts on the Operator Panel............................................................................. 18

1.2.1 Operator Panel ........................................................................................................ 18

1.2.2 LED Indicator........................................................................................................... 19

2 Installing the Printer .......................................................................... 21

2.1 Installation Precautions.................................................................................... 21

2.2 Installation Space.............................................................................................. 22

2.2.1 Front View (CL4NX) ................................................................................................ 22

2.2.2 Front View (CL6NX) ................................................................................................ 22

2.2.3 Side View (CL4NX/CL6NX) ..................................................................................... 23

2.2.4 Bottom View (CL4NX) ............................................................................................. 24

2.2.5 Bottom View (CL6NX) ............................................................................................. 24

2.3 Checking the Bundled Accessories ................................................................ 25

2.4 Connecting the Interface Cable ....................................................................... 26

2.4.1 Available Interfaces ................................................................................................. 26

2.4.2 Interface Settings..................................................................................................... 27

2.4.3 NFC Interface Connection ....................................................................................... 27

2.5 Connecting the Power Cord............................................................................. 28

2.6 Power On/Off the Printer .................................................................................. 29

2.6.1 Power On the Printer ............................................................................................... 29

2.6.2 Power Off the Printer ............................................................................................... 30

CL4NX/CL6NX Operator Manual

Table of Contents

2.7 Starting Up the Printer (Startup Guide)........................................................... 31

2.7.1 Startup Screen......................................................................................................... 31

2.7.2 Language Selection................................................................................................. 31

2.7.3 Region Setting with Optional RTC........................................................................... 32

2.7.4 City Setting with Optional RTC ................................................................................ 32

2.7.5 Date Setting with Optional RTC............................................................................... 32

2.7.6 Time Setting with Optional RTC .............................................................................. 33

2.7.7 Print Method Setting ................................................................................................ 33

2.7.8 Ribbon Setting ......................................................................................................... 34

2.7.9 Setting the Media Sensor Type ............................................................................... 34

2.7.10 Media Setting......................................................................................................... 35

2.7.11 Confirmation Screen.............................................................................................. 36

2.7.12 Startup Guide Cancelation .................................................................................... 36

3 Loading the Ribbon and Media........................................................... 37

3.1 Checking the Ink Side of the Ribbon............................................................... 37

3.2 Loading the Ribbon .......................................................................................... 38

3.3 Removing the Ribbon ....................................................................................... 41

3.4 Usable Media ..................................................................................................... 42

3.4.1 Adjusting the Position of the Media Sensor............................................................. 42

3.5 Loading Media ................................................................................................... 43

3.5.1 Loading Media Roll.................................................................................................. 43

3.5.2 Loading Fan-fold Media........................................................................................... 45

3.5.3 Loading Media with the Optional Cutter .................................................................. 46

3.5.4 Loading Media with an Optional Dispenser and Liner Discharge Outlet ................. 46

3.5.5 Loading Media with an Optional Dispenser and Liner Rewinder............................. 47

3.5.6 Removing the Liner from the Rewinder ................................................................... 49

4 Operation and Configuration .............................................................. 51

4.1 Display and Operation ...................................................................................... 51

4.1.1 Online Mode/Offline Mode....................................................................................... 51

4.1.2 Status Icon............................................................................................................... 52

4.1.3 Error Icon................................................................................................................. 55

4.1.4 Guidance Video ....................................................................................................... 58

4.1.5 Adjusting the Print Settings During Printing............................................................. 61

4.1.6 Canceling the Print Job ........................................................................................... 62

4.2 Settings Mode.................................................................................................... 63

4.2.1 Changing to Settings Mode ..................................................................................... 63

4.2.2 Log In to/Log Out of the Settings Mode................................................................... 64

4.2.3 Item Selection.......................................................................................................... 65

4.2.4 Setting Value Input or Selection .............................................................................. 66

4.3 Settings Menu Tree Structure .......................................................................... 69

CL4NX/CL6NX Operator Manual

Table of Contents

4.4 Details of the Settings Menu Screen ............................................................... 83

4.4.1 Shortcut Menu ......................................................................................................... 83

4.4.2 Printing Menu .......................................................................................................... 84

4.4.3 Interface Menu....................................................................................................... 105

4.4.4 Applications Menu ................................................................................................. 177

4.4.5 System Menu......................................................................................................... 205

4.4.6 Tools Menu............................................................................................................ 216

4.4.7 Information Menu................................................................................................... 238

4.5 Web Configuration .......................................................................................... 248

4.5.1 Dashboard ............................................................................................................. 248

4.5.2 Settings.................................................................................................................. 249

4.5.3 Tools...................................................................................................................... 251

4.5.4 Certificates............................................................................................................. 253

5 Cleaning and Performing Printer Adjustments ................................ 255

5.1 Maintenance .................................................................................................... 255

5.2 Maintenance of the Print Head and Platen Roller ........................................ 256

5.2.1 Maintenance using the Cleaning Kit ...................................................................... 256

5.2.2 Additional Procedure for the Optional Linerless Cutter Kit (CL4NX only).............. 259

5.2.3 Maintenance using the Cleaning Sheet................................................................. 260

5.3 Adjusting the Base Reference Point ............................................................. 262

5.3.1 About the Base Reference Point ........................................................................... 262

5.3.2 Adjusting the Print Position.................................................................................... 263

5.3.3 Adjusting the Media Stop Position......................................................................... 265

5.3.4 Notes on the Stop/Cut Position of Different Media ................................................ 266

5.4 Adjusting the Print Quality............................................................................. 268

5.4.1 Adjusting the Print Darkness ................................................................................. 268

5.4.2 Adjusting the Print Speed ...................................................................................... 269

5.5 Adjusting the Buzzer Volume ........................................................................ 271

5.6 Adjusting the Head Pressure Balance .......................................................... 272

5.6.1 Head Pressure Setting .......................................................................................... 272

5.6.2 Pressure Balance Setting ...................................................................................... 273

6 Troubleshooting................................................................................ 275

6.1 When an Error Message Occurs.................................................................... 275

6.1.1 More Information about Command Error............................................................... 283

6.2 When the LED Lights Red/Blue ..................................................................... 285

6.3 Troubleshooting Table ................................................................................... 286

6.3.1 No Power/Nothing on the Screen .......................................................................... 286

6.3.2 Cannot Feed the Media ......................................................................................... 286

6.3.3 Can Feed the Media but Cannot Print ................................................................... 287

6.3.4 Bad Print Quality.................................................................................................... 288

6.3.5 Incorrect Print Position .......................................................................................... 289

6.3.6 Cannot Read Barcodes When Using the Barcode Check Function ...................... 290

CL4NX/CL6NX Operator Manual

Table of Contents

6.4 Interface Troubleshooting.............................................................................. 291

6.4.1 USB Interface ........................................................................................................ 291

6.4.2 LAN Ethernet Interface .......................................................................................... 291

6.4.3 Bluetooth Interface ................................................................................................ 291

6.4.4 NFC Interface ........................................................................................................ 292

6.4.5 RS-232C Interface................................................................................................. 292

6.4.6 IEEE1284 Interface ............................................................................................... 292

6.4.7 External Signal Interface (EXT) ............................................................................. 293

6.4.8 Wireless LAN Interface.......................................................................................... 293

7 Appendix ........................................................................................... 295

7.1 List of Initial Values ........................................................................................ 295

7.1.1 Printing Menu ........................................................................................................ 295

7.1.2 Interface Menu....................................................................................................... 298

7.1.3 Applications Menu ................................................................................................. 308

7.1.4 System Menu......................................................................................................... 311

7.1.5 Tools Menu............................................................................................................ 313

7.1.6 Information Menu................................................................................................... 315

7.2 Media Sensor Positions and Media Stop Positions..................................... 316

7.3 Replacing the Print Head................................................................................ 318

7.4 Replacing the Platen Roller............................................................................ 320

7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only)............................ 321

7.5 Optional RFID Configuration (CL4NX only) .................................................. 322

7.5.1 Printing RFID Tag Errors ....................................................................................... 325

7.5.2 RFID Error and Reset Timing ................................................................................ 329

7.5.3 External (EXT) Signal Interfaces when RFID Mode is Enabled ............................ 332

7.5.4 RFID Printing Tips ................................................................................................. 332

7.6 Optional Barcode Check Function Configuration........................................ 333

7.6.1 Basic Specifications of the Barcode Check Function ............................................ 333

7.6.2 Setting Up the Barcode Checker ........................................................................... 339

7.6.3 Changing How the RS-232C Interface is Used

(When Using the KEYENCE Barcode Checkers)........................................................... 340

7.6.4 Doing a Test Read with the Barcode Checker ...................................................... 342

7.6.5 Enabling the Barcode Check ................................................................................. 345

7.6.6 Restrictions for the Barcode Check Function ........................................................ 349

7.7 Printer Specifications ..................................................................................... 351

7.7.1 Hardware ............................................................................................................... 351

7.7.2 Ribbon and Media ................................................................................................. 354

7.7.3 Interface................................................................................................................. 356

7.7.4 Built-in Functions ................................................................................................... 357

7.7.5 Printer Languages ................................................................................................. 357

7.7.6 Fonts/Symbols/Barcodes....................................................................................... 358

7.7.7 Options .................................................................................................................. 361

7.7.8 Accessories ........................................................................................................... 361

7.7.9 Standards .............................................................................................................. 362

CL4NX/CL6NX Operator Manual

Table of Contents

7.8 Interface Specifications.................................................................................. 363

7.8.1 USB Interface ........................................................................................................ 364

7.8.2 LAN Ethernet Interface .......................................................................................... 365

7.8.3 Bluetooth Interface ................................................................................................ 366

7.8.4 NFC Interface ........................................................................................................ 366

7.8.5 RS-232C Interface................................................................................................. 367

7.8.6 IEEE1284 Interface ............................................................................................... 369

7.8.7 External Signal Interface (EXT) ............................................................................. 371

7.8.8 Wireless LAN Interface.......................................................................................... 380

CL4NX/CL6NX Operator Manual

Table of Contents

This page is intentionally left blank.

CL4NX/CL6NX Operator Manual

Before You Start

Thank you for purchasing this SATO CL4NX/CL6NX printer (hereafter referred to as “the printer”). This manual supplies basic information on how to operate the printer. Read the manual carefully to understand each function before operation.

Features of the Product

This SATO CL4NX/CL6NX printer is a high-performance labeling system with a robust casing made of metal and equipped with versatile functions. The main features of the printer are as follows:

• Simple and stylish design

• High-quality printing

• Designed for better usability

• Equipped with high legibility TFT color 3.5 inch LCD and LED

• Onboard Guidance Videos

• Print head and platen roller can be replaced without using extra tools

• Supports a 600 m ribbon

• Supports thirty-one languages for display and forty-seven languages for printing scalable fonts

• Supports various communication interfaces

• Supports protocols such as IPv6, SNMP and NTP

• Certified by Wi-Fi alliance

• Compatible with Cisco CCX V4.0

SATO CL4NX/CL6NX printer has tested compatible with Cisco CCX, version 4.0. The Cisco Compatible logo signifies that SATO product has undergone interoperability testing by SATO together with Cisco and a third-party test house based on testing criteria set by Cisco. SATO is solely responsible for the support and warranty of its product. Cisco makes no warranties, express or implied, with respect to SATO product or its inter operation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use, or against infringement.

• Conforms to international ENERGY STAR

program

The products described herein comply with the requirements of the ENERGY STAR. As an ENERGY STAR Partner, SATO Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency.

CL4NX/CL6NX Operator Manual

Before You Start

Safety Precautions

This section describes how to safely operate the printer. Be sure to read and understand all instructions carefully before you install and use the printer.

Pictographic Symbols

This operator manual and printer labels use a variety of pictographic symbols. These symbols show the safe and correct operation of the printer and how to prevent injury to others and property damage. The symbol explanations are as follows.

The Warning symbol indicates that you can cause death or serious injury if you do not follow the

Warning

Example Pictographs

Place the printer on a stable area.

Do not place containers filled with liquid on the printer.

instruction or procedure.

The pictograph means “Caution is required”. The pictograph includes a specified warning symbol (for example, the left symbol shows electric shock).

The pictograph means “Must not be done”. The pictograph includes a specified prohibited symbol (for example, the left symbol means “Disassembly prohibited”).

The pictograph means “Must be done”. The pictograph includes a specified mandate action symbol (for example, the left symbol means “Disconnect the power plug from the outlet”).

• Place the printer on a stable area. Do not place the printer on an unstable table, slanted surface or an area subject to strong vibration. If the printer falls off or topples, it could cause injury to someone.

• Do not place flower vases, cups, or other containers filled with liquids, on the printer. If any liquid spills into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock.

The Caution symbol indicates that you can cause injury or property damage if you do not follow the

Caution

instruction or procedure.

Warning

Do not place objects into the printer.

• Do not place metal or flammable objects inside the printer’s opening. If a foreign object gets into the printer, immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center. If you operate the printer in this condition, it could cause a fire or electric shock.

Do not use other than the specified voltage.

• Do not use other than the specified voltage (AC 100 V - 240 V). Doing so could cause a fire or electric shock.

CL4NX/CL6NX Operator Manual

Warning

Before You Start

Always ground connections.

• Always connect the printer’s ground wire to a ground. Not grounding the ground wire could cause an electric shock.

Handling the power cord

• Do not break or change the power cord. Do not place heavy objects on the power cord, heat it, or pull it. Doing so could cause damage to the power cord and cause a fire or electric shock.

• If the power cord becomes damaged (core is exposed, wires broken, etc.), contact your SATO reseller or technical support center. Using the power cord in this condition could cause a fire or electric shock.

• Do not change, overly bend, twist, or pull the power cord. Using the power cord in such a way could cause a fire or electric shock.

When the printer has been dropped or broken

• If the printer is dropped or broken, immediately power off the printer and disconnect the power plug from the outlet. Contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.

Do not use the printer when something is unusual about it.

• Continuing to use the printer in the event something is unusual about it, such as smoke or unusual smells coming from it, could cause a fire or electric shock. Immediately power off the printer and disconnect the power plug from the outlet. Then contact your SATO reseller or technical support center for repairs. Under no circumstances should you attempt repairs on your own; it is too dangerous.

Do not disassemble the printer.

• Do not disassemble or modify the printer. Doing so could cause a fire or electric shock. Contact your SATO reseller or technical support center to perform internal inspections, adjustments, and repairs.

Regarding the cutter

• Do not touch the cutter with your hands, nor place objects into the cutter. Doing so could cause an injury.

Using the head cleaning fluid

• Use of flame or heat around the head cleaning fluid is prohibited. Do not heat it or subject it to flames.

• Keep the fluid out of reach of children. If a child accidentally drinks the fluid, immediately consult with a physician.

Laser beam

• Do not look into the laser radiation window of the barcode checker, and do not direct the laser beam at someone. If the laser beam hits eyes, it may cause visual disturbance.

Print head

• The print head will become hot after printing. Be careful not to touch it when replacing media or cleaning immediately after printing, to avoid being burned.

• Touching the edge of the print head immediately after printing could cause an injury. Use caution when replacing the media or cleaning the print head.

• Never replace the print head if you have not received the correct training.

Do not use in hazardous locations.

• The printer is not explosion proof certified.

• Do not use in a potentially explosive environment or atmosphere.

CL4NX/CL6NX Operator Manual

Before You Start

Caution

Do not use in areas of high humidity.

• Do not use the printer in areas of high humidity or where condensation forms. If condensation forms, immediately power off the printer and do not use the printer until it dries. Using the printer while condensation is on it could cause an electric shock.

Carrying the printer

• When moving the printer, always disconnect the power cord from the outlet and check to make sure that all external wires are disconnected before moving it. Moving the printer with the wires still connected could cause damage to the cords or connecting wires, resulting in a fire or electric shock.

• Do not carry the printer while it contains media. The media could fall out and cause an injury.

• When setting the printer on the floor or a stand, be sure not to get your fingers or hands pinched under the printer feet.

• Do not carry the printer with the barcode checker stand installed. The barcode checker stand could fall out and cause injury.

Handling the barcode checker stand kit

• Be careful avoid injury from pointed part of the barcode checker stand kit.

Top cover

• Be careful not to get your fingers pinched when opening or closing the top cover. Also, be careful that the top cover does not slip off and drop.

Loading media

• When loading a media roll, be careful not to get your fingers pinched between the media roll and the supply unit.

When not using the printer for a long time

• When not using the printer for a long time, disconnect the power cord from the outlet to maintain safety.

During maintenance and cleaning

• When maintaining and cleaning the printer, disconnect the power cord from the outlet to maintain safety.

Power supply

• If your hands are wet, do not operate the power button, connect the power cord or disconnect the power cord. Doing so could cause an electric shock.

Power cord

• Keep the power cord away from hot devices. Placing the power cord near hot devices could cause the cord’s covering to melt and cause a fire or electric shock.

• When disconnecting the power cord from the outlet, be sure to hold the plug. Pulling the cord could expose or break the wires and cause a fire or electric shock.

• The power cord set that comes with the printer is designed especially for this printer. Do not use it with any other electrical devices.

CL4NX/CL6NX Operator Manual

Before You Start

Place the printer on a surface that is flat and level.

If the surface is not flat and level, this may cause bad print quality. This may also cause a malfunction and decrease the life span of the printer.

Do not place the printer on a location that produces vibration.

Giving serious vibration or shock to the printer may cause a malfunction and shorten the life span of the printer.

Keep the printer out of high temperature and humidity.

Avoid locations subject to extreme or fast changes in temperature or humidity.

Do not place the printer in a location subject to water or oil.

Do not place the printer in a location where it will be exposed to water or oil. Water or oil entering inside the printer may cause a fire, electric shock or malfunction.

Avoid dust.

Dust build up may result in bad print quality.

Keep out of direct sunlight.

This printer has a built-in optical sensor. Exposure to direct sunlight will make the sensor less responsive and may cause the media to be sensed incorrectly. Close the top cover when printing.

This printer requires an AC power supply.

Be sure to connect the printer to an AC power supply.

Connect the power cord to a grounded power outlet.

Make sure that the printer is connected to a grounded power outlet.

Supply a stable source of electricity to the printer.

When using the printer, do not share its power outlet with other electrical devices that could cause power fluctuations and performance issues with your printer.

Precautions for Installation and Handling

Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer.

Select a Safe Location

Power Supply

CL4NX/CL6NX Operator Manual

Before You Start

Regulatory Approval

FCC Warning

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Shielded cable must be used in order to comply with the emission limits.

FCC Statement for Optional Wireless LAN

This device complies with RF radiation exposure limits set forth for an uncontrolled environment.

The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all people and must not be collocated or operating in conjunction with any other antenna or transmitter.

Bluetooth/Wireless Communication

Compliance Statement This product has been certified for compliance with the relevant radio interference regulations of your country or region. To make sure continued compliance, do not:

• Disassemble or modify this product.

• Remove the certificate label (serial number seal) affixed to this product.

Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication.

CL4NX/CL6NX Operator Manual

Before You Start

Industry Canada (IC) Statement for Bluetooth

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

• This device may not cause interference.

• This device must accept any interference, including interference that may cause undesired operation of the device.

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities: hands, wrists, feet and ankles).

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes :

• L’appareil ne doit pas produire de brouillage.

• L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF) CNR-102 de l’IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception des extrémités : mains, poignets, pieds et chevilles).

Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union and other European countries with separate collection systems)

A product marked with this symbol on itself or on its packaging shall not be treated as household waste. Instead, it shall be handed over to an appropriate collection point for the recycling of electrical and electronic equipment in accordance with local regulations. Inappropriate waste handling of this product may cause detrimental consequences for the environment and damage to human health. The recycling of materials will help to conserve natural resources and contribute to your community. For more detailed information on recycling of this product, contact your local municipal organization, your household waste disposal service or the dealer where you purchased the product.

EN55022 Warning

This is a class A product.

In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

EN55022 Warnung

Warnung! Dies ist eine Einrichtung der Klasse A.

Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen.

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden.

CL4NX/CL6NX Operator Manual

Before You Start

㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞㠩ቇ൞䈛䜞ԬⲺḆжൽ䍞ᶆ󰵪ѣⲺ䠅䎻࠰

GB/T 26572ć⭫ᆆؗᚥӝ૷ѣᴿ∈ᴿᇩ⢟䍞Ⲻ䲆䠅㾷≸ĈⲺḽ߼㿺ᇐȾ

(Pb)

(Hg)

ᵰಞ〦ᶗ⸷ᢉদᵰ

䜞Ԭ〦

ᴿ∈ᴿᇩ⢟䍞ᡌݹ㍖

䫻⊔

দ࡭⭫䐥ᶵ

(Cd)

䭿

(Cr6+)

ޣԭ䬢

(PBB)

ཐ⓪㚊㤥

(PBDE)

ཐ⓪ӂ

㤥䟐

⭫ⓆȽӚ⍷䖢ᦘಞ ⭫⊖

✣ᮅཪ

⏨Წᱴ⽰ኅ

⭫ࣞᵰ

࠽㓮ᵰ

ṇ㜸ABS

PCㅿ

䠇ኔ䫷

䶔䫷䠇ኔ

⭫㔼ㅿ

㻻ᶆᯏ㓮ⴈㅿ

㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞൞䈛䜞Ԭᡶᴿൽ䍞ᶆ󰵪ѣⲺ䠅ൽ൞ GB/T 26572 ć⭫ᆆؗᚥӝ૷ѣᴿ∈ᴿᇩ⢟䍞Ⲻ䲆䠅㾷≸ĈⲺḽ߼㿺ᇐԛсȾ

ᵢ㺞ṲדᦤSJ/T 11364Ⲻ㿺ᇐ㕌࡬Ⱦ

ᵢḽᘍѣⲺᒪᮦθᱥṯᦤ2006ᒪ2ᴾ28ᰛޢᐹⲺć⭫ᆆؗᚥӝ૷⊗ḉ䱨↘㇗⨼ ࣔ⌋ĈૂSJ/T11364ćӝ૷⊗ḉ䱨↘ḽ䇼㾷≸Ĉθ䘸⭞ӄ൞ѣ঄Ӱ≇ާૂളδ 䲚⒴Ƚ俏⑥ૂ◩䰞ཌε⭕ӝᡌ䘑Ⲻ⭫ᆆؗᚥӝ૷Ⲻć⧥ֵؓ⭞ᵕ䲆ĈȾ൞ 䚫ᆾֵ⭞䈪᱄Ҝѣ䇦䖳Ⲻᴿީᵢӝ૷ᆿޞૂֵ⭞рⲺ⌞ᝅӁ亯Ƚъ⋗ᴿެԌ⌋

ᗁૂ㿺ᇐⲺރ䍙Ӂ⭧Ⲻ᛻߫сθ൞Ԅ⭕ӝᰛᔶခⲺр䘦ᒪ䲆޻θӝ૷Ⲻᴿ∈Ƚ ᴿᇩ⢟䍞ᡌݹ㍖уՐ⭕ཌ⋺ᡌシθֵ⭞䈛ӝ૷уՐሯ⧥ູ䙖ᡆћ䠃⊗ḉᡌ ሯֵ⭞㘻Ӱ䓡Ƚ䍘ӝ䙖ᡆћ䠃ᦕᇩȾ



ć⧥ֵؓ⭞ᵕ䲆Ĉуᱥᆿޞֵ⭞ᵕ䲆Ⱦቚެуӄะӄ⭫≊ᙝ㜳ᆿޞȽ⭫⻷ᆿޞㅿഖ㍖㙂㻡䲆 ᇐⲺֵ⭞ᵕ䲆Ⱦӝ૷൞㔅䘸ᖉֵҾԛᓕᔹᰬᑂᵑד➝ᴿީ⭫ᆆؗᚥӝ૷Ⲻഔ᭬ૂ߃࡟⭞ Ⲻ⌋ᗁф㿺ᇐ䘑㺂༺⨼Ⱦ

⌞1):

ᵢḽᘍѣⲺᒪᮦѰć⧥ֵؓ⭞ᵕ䲆Ĉθуᱥӝ૷Ⲻ䍞䠅ؓ䇷ᵕ䲆Ⱦሯӄж㻻޻⭫⊖Ƚ ݻ⭫ಞㅿ䱺ኔ૷Ⲻӝ૷θӝ૷ૂ䱺ኔ૷Ⲻ⧥ֵؓ⭞ᵕ䲆㜳уȾ

⌞2):

⧥ֵؓ⭞ᵕ䲆

CL4NX/CL6NX Operator Manual

Top cover

NFC antenna location

*This feature is supported on printers from

serial number 6B~ and above.

Color LCD

Operator panel

Media discharge outlet

USB connector (Type A)

Enable the storage of printer setting information with USB memory and for connecting other devices like a barcode checker, barcode scanner or a keyboard.

CAUTION

Parts Identification

1.1

1.1.1

Parts Identification of the Printer

Front View

Note

The pictures in this manual show the CL4NX unless otherwise stated.

CL4NX/CL6NX Operator Manual

1 Parts Identification

Wireless LAN antenna (optional)

Connector for installation of optional wireless LAN antenna.

RS-232C connector

To connect the printer to the computer using the RS-232C serial interface.

You can also connect a barcode checker.

Usage of the RS-232C interface can be selected in the Interface > RS-232C > Interface menu.

IEEE1284 connector

To connect the printer to the computer using the IEEE1284 interface.

EXT connector (External signal interface)

Interface connector for external signals. Connect an optional device to this terminal.

USB connector (Type B)

To connect the printer to the computer using the USB interface.

USB connector (Type A)

Enable the storage of printer setting information with USB memory and for connecting other devices like a barcode checker, barcode scanner or a keyboard.

CAUTION

LAN connector

To connect printer to the network using the LAN interface.

AC input terminal

Supplies power to the printer through the inserted power cord.

Before connecting, make sure that the AC voltage of your region is in the range of AC 100 to 240 V, 50 to 60 Hz.

1.1.2

Rear View

CL4NX/CL6NX Operator Manual

1 Parts Identification

Ribbon supply spindle

Ribbon rewind spindle

Ribbon roller

Print head (Consumables)

Creates an image directly on the media or by using a ribbon. Highest print quality is achieved when regular maintenance is performed.

;

Platen roller (Consumables)

Front cover

Media holder guide

Used to hold the media roll.

Media roll holder

Hang the media roll to the bar.

Media guide

Head lock lever

Used to release the print head assembly.

1.1.3

Internal View

CL4NX/CL6NX Operator Manual

1 Parts Identification

Power button

Press the power button until the LED lights up in blue to power on the printer.

Press the power button for more than two seconds to power off the printer.

LED indicator

Color LCD

Soft buttons

The functions change depending on the screen. The functions of the buttons are indicated on the bottom of the screen.

(For example, when in offline mode, left soft button: ONLINE; right soft button: FEED)

Back button

Returns to the previous screen.

Line button

Toggle between online/offline mode or playback/pause the video.

Enter button

Confirm the selected item or setting value.

/ / / Arrow buttons

Navigate the selection in the screen menu.

1.2

1.2.1

Parts on the Operator Panel

Operator Panel

CL4NX/CL6NX Operator Manual

1 Parts Identification

1.2.2

Flashes at intervals of two seconds.

LED Indicator

LED Indicator Color Description

Blue Online mode

(Light off) Power off or offline mode

Red Printer error (For example, when the ribbon runs out)

Blue Sleep mode (energy saving mode)

Note

• If the printer enters sleep mode during a printer error status (LED lights red), the LED indicator will flash blue

at intervals of two seconds.

• By default, the printer goes into sleep mode after 60 minutes of inactivity. Refer to Section 4.4.5 System

Menu to change the period before the printer enters sleep mode.

CL4NX/CL6NX Operator Manual

1 Parts Identification

This page is intentionally left blank.

CL4NX/CL6NX Operator Manual

Installing the Printer

2.1

Install this printer in a location as follows:

• A location that is horizontal and stable.

• A location that has sufficient space for operating the printer.

Do not install this printer in a location as follows. Doing so could cause the printer to malfunction.

• A location that is subject to vibration.

• A location with high temperature and humidity.

• A dusty location.

• A location exposed to direct sunlight.

• A location with a lot of electrical noise.

• A location with a large fluctuation in power.

• A location with an explosive atmosphere (flammable gas or vapor).

Installation Precautions

CL4NX/CL6NX Operator Manual

2 Installing the Printer

737 mm (29”)

271 mm

(10.7”)

(3.3”)

150 mm

(5.9”)

150 mm

(5.9”)

729 mm (28.7”)

321 mm (12.6”)

150 mm

(5.9”)

258 mm (10.2”)

579 mm (22.8”)

Standard model

111 mm

(4.4”)

853 mm (33.6”)

337.5 mm (13.3”)

150 mm

(5.9”)

778 mm (30.6”)

321 mm (12.6”)

150 mm

(5.9”)

307 mm (12.1”)

628 mm (24.7”)

Standard model

150 mm

(5.9”)

150 mm

(5.9”)

65.5

(2.6”)

111 mm

(4.4”)

2.2

Installation Space

Make sure that there is sufficient space around the printer so that the top cover can be fully opened when operating or cleaning the printer, or replacing consumables.

2.2.1

Front View (CL4NX)

2.2.2

Front View (CL6NX)

CL4NX/CL6NX Operator Manual

2 Installing the Printer

757 mm (29.8”)

457 mm

(18.0”)

150 mm

(5.9”)

150 mm

(5.9”)

Printer front view

2.2.3

Side View (CL4NX/CL6NX)

Make sure that there is sufficient space on the rear side of the printer so that no stress is applied to the power cord or cables connected to the printer.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

135.9 mm

(5.4”)

6 mm (0.2”)

120.4 mm

(4.7”)

102 mm

(4.0”)

100 mm

(3.9”)

15 mm (0.6”)

13 mm (0.5”)

60 mm

(2.4”)

346.4 mm (13.6”)

205.6 mm

(8.1”)

297.5 mm

(11.7”)

81.5 mm

(3.2”)

8.5 mm (0.3”)

19.7 mm (0.8”)

18 mm

(0.7”)

Rubber foot

Printer front view

6.2 mm (0.2”)

19.2 mm (0.8”)

18 mm

(0.7”)

148.5 mm

(5.8”)

6 mm (0.2”)

120.4 mm

(4.7”)

102 mm

(4.0”)

100 mm

(3.9”)

15 mm (0.6”)

13 mm

58.4 mm

(2.3”)

315 mm (12.4”)

280 mm (11.0”)

Rubber foot

2.2.4

2.2.5

Bottom View (CL4NX)

Bottom View (CL6NX)

335 mm (13.1”)

Printer front view

(0.5”)

CL4NX/CL6NX Operator Manual

2 Installing the Printer

User documents (Quick guide, Warranty, etc.)

AC power cord*

* The shape of power plug varies depending on the region in which it was purchased.

2.3

After unpacking the printer, make sure that you have all the bundled accessories: if there are any missing items, contact the SATO reseller where you purchased the printer.

Checking the Bundled Accessories

Note

Keep the packaging box and cushioning material after installing the printer. You can pack the printer with this packaging box for shipment when requesting for repairs.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.4

The connection of the interface cable is explained as follows:

2.4.1

This printer supports the following interfaces. A printer connected with multiple interface cables can continue to operate when receiving data. However, you cannot receive data from more than one interface at a time. Normally, do not use multiple interfaces at a time. The printer prints the received data in the reception order. The next received data is stored in the receive buffer while the first data is printed.

• NFC (front side)

*This feature is supported on printers from serial

number 6B~ and above.

•USB

•LAN

• Bluetooth

• RS-232C

• IEEE1284

• External signal (EXT)

• Wireless LAN

Connecting the Interface Cable

Available Interfaces

Note

• The wireless LAN interface is optional.

• The NFC interface supports the handover function that simplifies the Bluetooth/Wi-Fi connection setup with

Android devices. For details, refer to Section 2.4.3 NFC Interface Connection. In addition, the NFC interface can be used for changing printer settings with an Android device while the printer is powered off and the power cord is not connected.

CAUTION

Do not connect or disconnect the interface cables (or use a switch box) with power supplied to either the printer or computer. This may cause damage to the interface circuitry in the printer or computer and is not covered by warranty.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.4.2

You can set the various interface settings of the printer through Interface in the Settings menu. For details, refer to Interface in chapter 4 Operation and Configuration.

2.4.3

The NFC interface of the printer supports a handover function that simplifies the Bluetooth/Wi-Fi connection setup with Android devices. The handover function only performs the connection setup, such as the pairing and authentication with NFC, and passes the actual interface to the more advanced Bluetooth and Wi-Fi when communicating between NFC supported devices. In general, the pairing and authentication require some procedures to enter authentication information, but the connection can be completed simply by holding the Android devices over the printer while using NFC. Touch the NFC antenna

Interface Settings

NFC Interface Connection

q of the printer with the NFC mark on the Android device.

Note

• This feature is supported on printers from serial number 6B~ and above.

• If it does not communicate well, shift the Android device to the front, back, left and right, and then hold it up again.

• For the operation of the NFC for the Android device, refer to the user manual for the Android device.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.5

WARNING

• Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

• Always connect the ground wire to a ground terminal. Electric shock could occur if you do not.

CAUTION

• The attached power cord is designed exclusively for this printer.

• Do not use the attached power cord with other devices.

Connecting the Power Cord

1 Connect the power cord to the AC input

terminal q at the rear of the printer.

Take note of the orientation of the connector. Secure the printer with one hand, and insert the connector tightly.

2 Insert the power plug into an AC outlet.

Make sure that the AC voltage of your region is in the range of AC 100 - 240 V, 50 - 60 Hz. If your local voltage is not in the stated range, contact your SATO reseller or technical support center.

*The shape of the power plug varies depending on the region in which it was purchased.

Note

This product is also designed for IT power distribution system with phase-to-phase voltage 230 V.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.6

WARNING

Do not touch the power button, connect or disconnect the power cord while your hands are wet. Doing so could cause an electric shock.

CAUTION

An incorrect power on/off operation may damage the printer settings. In such a case, the printer settings are reset to their default values. It is always recommended to use the power button to allow proper shutdown of the printer and ensure changes made to menu settings are saved appropriately.

Note

You can power on/off the printer from the main power source by enabling Start on AC under the System menu.

2.6.1

Power On/Off the Printer

Power On the Printer

1 Press the power button on the

operator panel until the LED lights up in blue to power on the printer.

2 Online shows on the screen.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.6.2

• Do not power off the printer during operation, such as when printing or updating. Doing so could cause a malfunction of the printer.

• Do not disconnect the power cord until the powering off process is completed on the printer.

Power Off the Printer

CAUTION

1 Make sure that the printer is in offline

mode before you power off.

If Online shows on the screen, press the button to change to offline mode.

2 Press the power button for more

than two seconds to power off the printer.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7

When you power on the printer for the first time after purchase, the display shows the startup guide. The startup guide is a function to help you through the initial printer configuration, such as setting date and time, and loading the ribbon and media. You can cancel the startup guide and perform the configuration later from the menu. *If you have installed the optional RTC (Real Time Clock) kit, the time zone, date and time setting screens show.

2.7.1

The startup screen shows when you first power on the printer.

Starting Up the Printer (Startup Guide)

Startup Screen

2.7.2

Select the display language. Select the language name using the / buttons, then press the right soft button or button to confirm.

Language Selection

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7.3

Set the region (time zone). Select the region using the / buttons, then press the right soft button or button to confirm.

2.7.4

Set the city (time zone). Select the city using the / buttons, then press the right soft button or button to confirm.

Region Setting with Optional RTC

City Setting with Optional RTC

2.7.5

Set the date. Select the current value using the / buttons, and move the cursor using the / buttons. When you have completed the date setting, press the right soft button or button to confirm.

Date Setting with Optional RTC

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7.6

Set the time. Select the current value using the / buttons, and move the cursor using the / buttons. When you have completed the time setting, press the right soft button or button to confirm.

Time Setting with Optional RTC

Note

The time is set in 24-hour format.

2.7.7

Set whether to use the ribbon or direct thermal media to print. The options are as follows:

• Use Ribbon: Print with a ribbon.

• Direct Thermal: Print using direct thermal

media. Select the print method using the / buttons, then press the right soft button or button to confirm.

Print Method Setting

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7.8

Load the ribbon. *Shows if you have selected Use Ribbon in the print method setting.

You can check the setting method of the ribbon through the video. Press the button to watch the video.

Press the button to stop the video and return to the previous screen.

After you complete the ribbon setting, press the right soft button to go to the next screen.

Ribbon Setting

2.7.9

Set the type of sensor for sensing the media. The available options will vary depending on the default print mode of your printer. The options are as follows:

• None: Disable the media sensor.

• Gap: Use the transmissive type sensor.

• I-Mark: Use the reflective type sensor.

Select the media sensor type using the / buttons, then press the right soft button or button to confirm.

Setting the Media Sensor Type

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7.10

Load the media.

You can check the setting method of the media through the video. Press the button to select video mode.

Media Setting

Note (for CL4NX only)

When you are using the linerless model, the video is shown immediately after the button is pressed.

The selection screen of the video for playback shows. (Not available for linerless model of CL4NX.) Select the video to playback using the / buttons, then press the right soft button or button to playback the video.

The options are as follows: The options vary depending on the printer model.

Standard Model and Cutter Model

• Roll: Shows the video on how to load the media

roll.

• Fanfold: Shows the video on how to load the

fan-fold media.

Dispenser Model

• Dispenser: Shows the video on how to eject the

liner out of the printer.

• Rewinder: Shows the video on how to rewind

the liner in the printer.

Press the button to stop the video and return to the previous screen.

After you complete the media setting, press the right soft button to go to the next screen.

CL4NX/CL6NX Operator Manual

2 Installing the Printer

2.7.11

This screen shows when the startup guide completes. If you want the startup guide to show the next time you start up, press the left soft button. If not, press the right soft button.

When you press one of the soft buttons, the printer automatically feeds the media (to the print head position) and enters online mode.

Confirmation Screen

Note

You can enable or disable the startup guide in Startup Guide under the Tools menu.

2.7.12

You can cancel the startup guide at any time. When you press the left soft button on the setting screen, the screen to the right shows. Select whether or not to show the startup guide during the next startup using the / buttons, and press the right soft button to confirm. To cancel and return to the startup guide setting, press the left soft button.

Startup Guide Cancelation

Note

• You can enable or disable the startup guide in Startup Guide under the Tools menu.

• Even if you cancel the startup guide during play, the printer will save the settings you have changed.

CL4NX/CL6NX Operator Manual

The ink is coated on the inner side. (Face-in ribbon)

The ink is coated

on the outer side.

(Face-out ribbon)

Loading the Ribbon and

This printer supports two types of print methods, thermal transfer and direct thermal. Thermal transfer printing transfers the ink of the ribbon to the media. Direct thermal printing creates the image on direct thermal media. Ribbon is not necessary if you are using direct thermal media.

3.1

There are two wind directions for the ribbon. Face-out means the ink is on the outer side and Face-in means the ink is on the inner side. This printer supports both wind directions. You can examine the ink side of the ribbon using the following procedure:

Media

Checking the Ink Side of the Ribbon

1 Place the outer side of the ribbon onto

the media (touching).

2 Scratch the inner side of the ribbon with

your fingernail or a pointed object.

3 If there is a mark on the media, the ink is

coated on the outer side of the ribbon.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

Face-in ribbon

Face-out ribbon

3.2

Use genuine SATO media and ribbons for the printer, for optimum print quality.

CAUTION

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

The routing path of the ribbon is shown in the right picture.

Loading the Ribbon

Note

You can also refer to the sticker located on the inner side of the top cover.

1 Open the top cover q.

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

CL4NX/CL6NX Operator Manual

2 Push the ribbon rewind spindle w all the

way in.

If there is any ribbon on the ribbon rewind spindle, remove it from the spindle before installing new ribbon.

3 Push the head lock lever e towards the

rear.

3 Loading the Ribbon and Media

4 Load the ribbon r onto the ribbon supply

spindle t.

While taking note of the wind direction, insert the ribbon all the way in.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

5 From the ribbon supply spindle t, pass

the ribbon below the print head y.

6 Wind the ribbon counterclockwise to the

ribbon rewind spindle w and grip sheet

Turn the ribbon rewind spindle counterclockwise for several rounds, to wind the ribbon.

7 If the media is already loaded, press the

print head down until the head lock lever

is locked.

If the media is not loaded, continue with Section 3.5

Loading Media.

8 Close the top cover.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

3.3

Removing the Ribbon

1 Press the tab q on the tip of the ribbon

rewind spindle to pull it out.

2 Pull to remove the used ribbon from the

ribbon rewind spindle.

3 Push the ribbon rewind spindle all the

way in.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

14 mm (0.55”)

1.5 mm (0.06”)

I- m a r k journal paper/

linerless label (CL4NX only)

Gap labelI-mark label

3 mm (0.12”)

1.5 mm (0.06”)

14 mm (0.55”)

3 mm (0.12”)

Media feed

direction

Media feed

direction

Media feed

direction

3.4

Usable Media

This printer can print on two types of media; media roll and fan-fold media. The printer uses media sensors to detect I-marks or Gaps on the media in order to precisely print the content.

3.4.1

Adjusting the Position of the Media Sensor

When you use nonstandard media (for example, media with printing on the underside, or media with a special shape), the media sensor cannot sense the I-mark or Gap of the media correctly. In such a case, adjust the position of the media sensor to sense the I-mark or Gap correctly.

Adjust the media sensor guide to the position where it can sense the I-mark or Gap of the media.

The I-mark sensor is below the mark, and the Gap sensor is below the mark.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

Face-in media

Face-out media

3.5

Use genuine SATO media and ribbons for the printer, for optimum print quality.

CAUTION

• The print head and its surroundings are hot after printing. Be careful not to touch it, to avoid being burned.

• Touching the edge of the print head with your bare hand could cause injury.

3.5.1

The routing path of the media is shown in the right picture. When loading the media, make sure that the print side is facing up.

Loading Media

Loading Media Roll

1 Open the top cover.

CAUTION

Open the top cover fully to prevent accidental drop of the cover.

2 Push the head lock lever towards the

rear to unlock the print head.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

3 Pull the media holder guide q and media

guide w away from the printer.

Turn the knob e counterclockwise to release the media guide.

4 Load the media in the media holder r.

Make sure that the media roll is all the way in to inside of the printer.

5 Push the media holder guide q lightly

against the media roll.

6 Pass the media below the media damper

t and media sensor guide y while pushing the media to inside of the printer.

Make sure that the end of the media extends out the front of the printer.

CL4NX/CL6NX Operator Manual

7 Press the print head down until the head

Load the media from the

rear of the printer.

Load the media from the

bottom of the printer.

lock lever is locked.

8 Press the media guide w lightly against the

end of the media, then turn the knob e to lock the media guide.

9 Close the top cover. 10

After loading the media and ribbon, perform a test print to make sure that the media is loaded correctly.

Refer to the Test Print menu in Section 4.4.6 Tools

Menu for details on how to perform a test print.

3 Loading the Ribbon and Media

CAUTION

When closing the top cover, be careful not to pinch your fingers.

3.5.2

Place the fan-fold media on a flat location, then load the media from the media slot on the rear or the bottom of the printer.

The routing path of the media is shown in the right picture. When loading the media, make sure that the print side faces up. After passing the media through the slot, refer to steps 5 through 10 of

3.5.1 Loading Media Roll

media.

Loading Fan-fold Media

Section

to load the

Note

If a media jam frequently occurs with the media being loaded from the bottom of the printer, change the load location to the rear of the printer.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

3.5.3

Refer to the procedure in Section 3.5.1 Loading Media Roll or Section 3.5.2 Loading Fan-fold Media to load the media.

For models with a cutter installed, pull the tab the cutter unit in the direction shown, then open up the cutter-open lever before passing the media through it.

After loading media, close the cutter-open lever and then push the tab

Loading Media with the Optional Cutter

q of

q in the reverse direction to lock it.

CAUTION

Be careful not to touch the cutter blade.

3.5.4

Loading Media with an Optional Dispenser and Liner Discharge Outlet

This section describes the procedure to dispense the label and eject the liner out of the printer.

1 Refer to steps 1 through 6 of Section

3.5.1 Loading Media Roll to load the

media.

2 Press the tab q at the front of the printer to

open the dispenser unit w.

CL4NX/CL6NX Operator Manual

3 Remove about 30 cm (11.8”) of labels e

Label

Liner

from the liner r, then pass the liner r through the gap of the dispenser unit to the outside of the printer.

4 Adjust the dispenser roller t to the center

of the label.

5 Close the dispenser unit. 6 Close the print head and top cover.

3 Loading the Ribbon and Media

3.5.5

This section describes the procedure to dispense the label and rewind the liner in the printer.

Note

The maximum diameter of the liner that can be rewound in the printer is 120 mm (4.72”).

The routing path of the media is shown in the right picture.

Loading Media with an Optional Dispenser and Liner Rewinder

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

1 Refer to steps 1 through 7 of Section

3.5.1 Loading Media Roll to load the

media.

2 Press the tab q at the front of the printer to

open the dispenser unit w.

3 Remove about 80 cm (31.5”) of labels e

from the liner r, then pass the liner r through the gap of the dispenser unit to the inside of the printer.

4 Adjust the dispenser roller t to the center

of the label.

5 Pass the liner r below the liner rewinder

y, then attach it with the clip u.

6 Rotate the liner rewinder y

counterclockwise by hand, to wind the liner.

7 Close the dispenser unit. 8 Close the print head and top cover.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

3.5.6

Removing the Liner from the Rewinder

1 Pull the clip q away from the printer then

pull to remove the liner w.

2 Place the clip back to its original position.

Note

The rewinder can take up maximum a diameter of 120 mm (4.72”) of liner.

CL4NX/CL6NX Operator Manual

3 Loading the Ribbon and Media

This page is intentionally left blank.

CL4NX/CL6NX Operator Manual

Change to offline mode.

Change to online mode.

Show the adjustments mode when the print job is paused. Show the settings mode when there are no print jobs.

Cancel the print job.

Feed the media.

Operation and

The display of the printer varies depending on the following modes:

• Online mode: refer to Section 4.1.1 Online Mode/Offline Mode.

• Offline mode: refer to Section 4.1.1 Online Mode/Offline Mode.

• Error display: refer to Section 4.1.3 Error Icon.

• Settings mode: refer to Section 4.2 Settings Mode.

4.1

4.1.1

In online mode, you can execute the print job.

Configuration

Display and Operation

Online Mode/Offline Mode

In offline mode, the print job will stop. You can adjust the print settings, cancel the print job or feed the media. After you complete or cancel the print job, you can show the settings mode.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Status Bar

4.1.2

The icons on the status bar of the display show the printer status.

• Communication Interface Status

Status Icon

Icon Description

Bluetooth is enabled but not connected.

Bluetooth is enabled and connected.

Network link is enabled but not connected.

Network link is enabled and connected.

NFC is enabled but not connected.

NFC is enabled and connected.

Not connected to the NTP time server.

Wi-Fi is not connected.

Wi-Fi is connected. Signal Level: 1

Wi-Fi is connected. Signal Level: 2

CL4NX/CL6NX Operator Manual

Icon Description

Wi-Fi is connected. Signal Level: 3

Wi-Fi is connected. Signal Level: 4

Wi-Fi Direct is not connected.

Wi-Fi Direct is connected. Signal Level: 1

Wi-Fi Direct is connected. Signal Level: 2

Wi-Fi Direct is connected. Signal Level: 3

4 Operation and Configuration

Wi-Fi Direct is connected or the printer is set to act as an access point. Signal Level: 4

Printer is connected to USB host.

Waiting for external input/output signal.

RFID mode is enabled (CL4NX only).

Standard code is disabled (Non-standard code).

• USB Memory Status

Icon Description

USB memory is connected.

• Barcode Checker Status

Icon Description

Barcode checker is connected.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

• Barcode Scanner Status

Icon Description

Barcode scanner is connected in AEP mode.

• Print Job Status

Icon Description

Waiting for media removal. Remove the media.

Ribbon is near the end. Prepare a new ribbon.

Label is near the end. Prepare new media.

Command error detected. Check the print data.

Receive buffer is nearly full. Wait until the printer starts printing the previously sent data, and then send the next data.

Defective print head is detected. Replace the print head.

Incompatible print head is detected. Replace the print head.

• Maintenance Status

Icon Description

Clean the print head or platen roller.

Replace the print head.

Replace the platen roller.

CL4NX/CL6NX Operator Manual

Replace the cutter unit.

4 Operation and Configuration

Change to offline mode if allowed for the active error.

Change to settings mode or guidance video.

Clears the error if allowed for the active error.

Feed the media if allowed for the active error.

Selection area

Error Icon

Error number

4.1.3

When a printer error occurs, the error status shows on the screen with an icon. When an error occurs, you can perform the following operations:

• Change to offline mode.

• Cancel the error.

• Feed the media.

• Change to settings mode.

• Change to guidance video.

Error Icon

Note

The available operations vary, depending on the situation.

• Error Icon

Icon Description

Paper end is detected.

Ribbon end is detected.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Icon Description

Print data is larger than the media size.

Sensor error is detected.

Print head is unlocked.

Print head error is detected.

• Communication error is detected.

• BCC error is detected.

• CRC error is detected.

Receive buffer overflow.

Cutter error is detected.

• USB memory is not accessible.

• There is no free space in the USB memory.

Calendar error is detected.

• Writing/reading information to/from the RFID tag failed (CL4NX only).

• With Non-RFID warning enabled and RFID tag loaded, the items received do not contain an RFID issue command (CL4NX only).

• Wireless LAN setting error is detected.

• Authentication with the server failed.

• Authentication with the server timed out.

CL4NX/CL6NX Operator Manual

Icon Description

Printer error is detected.

The temperature of the print head has exceeded the tolerance range.

RFID module is defective (CL4NX only).

Bluetooth module is defective.

4 Operation and Configuration

Paper jam is detected. (CL4NX only)

NFC error is detected.

NFC command error is detected.

The barcode checker is not detected at printer startup or at the start of printing when the barcode check mode is enabled.

• The barcode could not be read.

• The read result of the barcode does not match the command data.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.1.4

The printer contains the following guidance videos for visual reference of printer operations.

No.

1 Media roll loading (Standard) - Possible Possible

2 Media roll loading (Cutter) - Possible Possible

3 Media roll loading (Linerless) (CL4NX only) - Possible Possible

4 Media roll loading (Dispenser) - Possible Possible

5 Media roll loading (Dispenser with rewinder) - Possible Possible

6 Fan-fold media loading (Standard) - Possible Possible

7 Fan-fold media loading (Cutter) - Possible Possible

8 Ribbon loading - Possible Possible

9 Media roll replacement (Standard) Possible - Possible

10 Media roll replacement (Cutter) Possible - Possible

11 Media roll replacement (Linerless) (CL4NX only) Possible - Possible

Guidance Video

Error

screen

Show video from

Startup

Guide

Information

12 Media roll replacement (Dispenser) Possible - Possible

13 Media roll replacement (Dispenser with rewinder) Possible - Possible

14 Fan-fold media replacement (Standard) Possible - Possible

15 Fan-fold media replacement (Cutter) Possible - Possible

16 Ribbon replacement Possible - Possible

17 Print head replacement - - Possible

18 Platen roller replacement - - Possible

19 Cleaning - - Possible

You can play the guidance video using the following procedures:

• To play the guidance video from the error screen

1 On the error screen, press the button

to play the guidance video.

If there are more videos to choose from, press the arrow buttons to select the guidance video, then

button.

press The guidance video starts.

2 Follow the procedures to resolve the error

according to the guidance video.

CL4NX/CL6NX Operator Manual

• To get access to the guidance video in online mode

1 Press the button in online mode.

The printer enters offline mode.

2 Press the button.

The printer enters settings mode.

4 Operation and Configuration

3 Select Information using the /

buttons.

4 Press the button.

The item list shows.

5 Select Help using the / buttons. 6 Press the button.

The list of guidance videos shows.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Rewind the video. Fast-forward the video.

Playback or pause the video.

Stop the playback of

the video and return to

menu.

Playback the video

from the start.

Indication panel shows

again when one of the

buttons is pressed.

7 Select the video for playback using the

/ buttons, then press the button.

The guidance video starts.

The guidance video operating procedures are described below:

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.1.5

Follow the procedure below to adjust the print position, print darkness and print speed during printing.

Adjusting the Print Settings During Printing

1 Press the button to pause print job and

change the printer to offline mode.

2 Press the button.

The Adjustments menu shows.

3 Select an item and adjust the setting.

For details on how to adjust settings, refer to

Section 4.2 Settings Mode.

4 Press the button to return to offline mode. 5 Press the button to change to online mode.

The print job resumes with the adjusted settings.

Note

When Prioritize in the Printing > Advanced menu has been set to Commands and the print settings have been specified by command, the changes made in the Adjustments menu will be applied only to the data already analyzed at that time. The settings specified by command will be applied to the rest of the data.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.1.6

Cancel the print job according to the following procedure. When the print job is canceled, the data stored in the receive buffer of the printer is also deleted.

Canceling the Print Job

1 Press the button to change the printer to

offline mode.

2 Press the left soft button.

A message shows, confirming that you want to cancel the print job.

3 Press the right soft button.

The print job will be canceled.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Tools InformationSystemApplicationsInterfacePrintingShortcut

4.2

In settings mode, the following menus show:

Shortcut Directly access frequently used settings.

Printing Access the settings related to printing.

Interface Access the settings related to the interfaces.

Applications Access the settings related to the printer's command language.

System Access the settings related to the display language, buzzer volume etc.

Tools Access the test print, initialization and other settings.

Information Access the printer information and guidance videos.

Settings Mode

Menu Description

4.2.1

The settings mode can be shown when no print jobs remain in the printer. Change the printer to settings mode according to the following procedure:

Changing to Settings Mode

1 Press the button in online mode.

The printer enters offline mode.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

2 Press the button.

The printer enters settings mode.

To exit the settings mode, press the button.

4.2.2

After entering the settings mode, you will be prompted with password if password is enabled (Refer to

Password Enable in System > Password).

When you exit from the settings mode after a successful login, LOG OUT shows on the bottom left of the screen. Press the left soft button if you want to log out immediately. Password is required to enter the settings mode again.

Log In to/Log Out of the Settings Mode

Note

With password enabled, if no button is pressed for about ten minutes after login, the login session will end automatically. Password is required to enter the settings mode again.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

There are more items

in the next layer.

Returns to the previous

screen.

4.2.3

Select an item in settings mode according to the following procedure:

Item Selection

1 Select menu using the / buttons. 2 Press the button.

The item list shows.

3 Select an item using the / buttons. 4 Press the button.

If the selected item is a setting item, the setting screen shows. If the selected item is a command, the command will be executed.

Items with a “>” indicated on the right side have more items in the next layer of the submenu. Press the or button to show the next layer. Similarly, select an item using the Press the button to return to the previous screen.

/ and buttons.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Change the input mode.

Text box

Selection area

Save the character you enter in the text box and return to the item list.

Cancel the character you enter in the text box and return to the item list.

Enter the selected character

into the text box.

Delete the character to the left of the cursor indicated in the text box.

Select the character for input using the arrow buttons. The selected character will be highlighted in the selection area.

4.2.4

This section describes the character and number input on the setting screen and how to select an item from the list.

Setting Value Input or Selection

Note

You can also input characters and numbers from a USB keyboard by connecting it to the printer.

• Character Input

CL4NX/CL6NX Operator Manual

• Numeric Input

Change the input mode.

Text box

Selection area

Save the number you enter in the text box and return to the item list.

Cancel the number you enter in the text box and return to the item list.

Enter the selected number

into the text box.

Delete the number to the left of the cursor indicated in the text box.

Select the number for input using the arrow buttons. The selected number will be highlighted in the selection area.

Selection area

Save the selection from the list and return to the item list.

Cancel the selection from the list and return to the item list.

Select an item using the

/ buttons. The selected item will be highlighted in the selection area.

4 Operation and Configuration

• Selection from the list

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Selection box

Perform the function as

shown on the screen above.

Returns to the previous

screen.

Select an item using the

/ buttons. The selected item will be highlighted in the selection area.

Change the value in the selection box using the

/ buttons.

Text box

Save the IP address you enter in the text box and return to the item list.

Cancel the IP address you enter in the text box and return to the item list.

Select the digit for input

using the / buttons.

Select the number to

input using the / buttons.

• Selection from the box

• Entering an IP address

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.3

There are six main menus in Settings mode and each menu contains many layers of submenus. Frequently used settings are also listed in the Shortcut menu so that you can directly access them. The tables below outline the Settings menus tree structure. Refer to the tree structure to understand where information is located in the setting menus. Click on the items in blue to link directly to the details of the selected items.

Settings Menu Tree Structure

Shortcut

Adjustments

Speed

Darkness Range

Darkness

Auto-mode

Print Mode

Backfeed

Ribbon

Sensor Type

Head Check

Help

Shortcuts to frequently used settings

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Printing Submenus

Label Length

Label Width

Auto Measure

Ribbon

Ribbon Near End

Speed

Sensor Type

Auto-mode

Print Mode

Backfeed

Eject Cut

Darkness Range

Darkness

Imaging Vertical

Horizontal

Advanced Calibrate Auto-calibration

Head Check

Head Check Mode

Every Page

Check Media Size

Adjustments Offset

Start Online

Feed After Error

Feed At Power On

Finisher Feed

Paper End

Head Base Position

Prioritize

Reprint

Print End Position

Label Near End

GAP Levels

GAP Slice Level

I-Mark Levels

I-Mark Slice Level

Pitch

Darkness Adjust

CL4NX/CL6NX Operator Manual

Interface Submenus

Network Settings LAN IPv4 Mode

DHCP/Renew Lease

IP Address

Netmask

Gateway

DNS

IPv6 Mode

DHCP/Renew Lease

IP Address

Prefix Length

Gateway

DNS

Proxy Enabled

Server

Exclude

Wi-Fi IPv4 Mode

DHCP/Renew Lease

IP Address

Netmask

Gateway

DNS

IPv6 Mode

DHCP/Renew Lease

IP Address

Prefix Length

Gateway

DNS

Proxy Enabled

Server

Exclude

Wi-Fi Protected Setup

Wi-Fi Direct Device Name

SSID

Button (PBC)

Connect

Start Group

Remove Group

Disconnect

SSID

IP Address

Passphrase

4 Operation and Configuration

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Interface Submenus

Network Settings Wi-Fi Hidden SSID

Services Ports Port1

Mode

Channel

Security

WEP Conf. Authentication

Key Index

Key #1 - Key #4

WPA Conf. WPA Authentication

PSK

EAP Conf.

EAP Conf. EAP Mode

Inner Method

Username

Password

Anon. Outer ID

Verify Server Cert.

Private Key P/W

PAC Auto Provisioning

PAC P / W

Interface

Port2

Port3

Flow Control

Multiple connections

Legacy Status for Port 9100

BCC

NTP Enable

Error

Time Server IP

LPD Enable

DNS Lookup

FTP Enable

FTP Timeout

CL4NX/CL6NX Operator Manual

Interface Submenus

Network Services SNMP sysContact

sysName

sysLocation

prtMarkerCounterUnit

Agent Enable

Traps Enable

Advanced ARP

Announcement

Additional

Periodic

4 Operation and Configuration

Read-Only SNMP Version

Community

User

User Security

Authentication Protocol

Authentication Passphrase

Privacy Protocol

Privacy Passphrase

Read-Write SNMP Version

Community

User

User Security

Authentication Protocol

Authentication Passphrase

Privacy Protocol

Privacy Passphrase

SNMP Version

IP Version

Destinations

Destination 1

Destination 2

Destination 3

Community

User

Engine ID

Security

Authentication Protocol

Authentication Passphrase

Privacy Protocol

Privacy Passphrase

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Interface Submenus

IEEE1284 Flow Control

BCC

RS-232C Interface

Baudrate

Parameters

Flow Control

BCC

USB Flow Control

BCC

Bluetooth Enable

Name

PIN Code

BD Address

Firm Version

Host BD Addr

Authentication

ISI

ISW

PSI

PSW

CRC Mode

Flow Control

NFC I/F Enable

Ignore CR/LF

Ignore CAN/DLE

External I/O Enable

Signals EXT 9PIN

EXT I/O Re-print

EXT Mode

Inputs Start Print

Reprint

Outputs Paper End

Ribbon End

Machine Error

Print Done

Qty/Offline

Ribbon Near End

Dispenser

Label Near End

CL4NX/CL6NX Operator Manual

Interface Submenus

RFID (CL4NX only)

Antenna Pitch

Write Power

Read Power

Tag O f f s et

Reader Model

Reader Version

View Memory Bank

Retry Mode

Retries

Mark bad tags

MCS MCS

Chip Manufacturer

Pre-Encoded Tag

Assign Prefix

MCS Prefix Digit

Input Prefix

Non-RFID Warning

Log RFID Data

Data To Record

Output Error Mode

Pulse Length

Counters Lifetime Count Success

Count Failure

Count Total

User Count Success

Count Failure

Count Total

4 Operation and Configuration

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Applications Submenus

Protocol

SBPL Show Error

Standard Code

Orientation

Font Settings Zero Slash

Compatible M-8400 Compatibility

SZPL Label Shift

Caret

Delimiter

Tilde

Clock Format

SIPL Font Settings Code Page

Format Save

STCL Command Head Control Code

Font Settings Zero Slash

Rotation

Ignore Paper Size Command

Kanji Kanji Set

Character Code

Kanji Style

Proportional

Code Page

€

CODE128(C) Zero Fill

Kanji Command

Call Font/Logo

ENQ Reply Delay

ENQ Reply Cycle

Top

New Font Encoding

c20 Proportional Pitch

Zero Slash

1st Byte Code

2nd Byte Code

3rd Byte Code

€

Code Page

Half-width Symbol

CL4NX/CL6NX Operator Manual

Applications Submenus

SDPL Control Code Code Type

SOH

STX

CNTBY

Label Rotation

SOP Emulation

Compatible Mode TTF

Graphics

Right-to-Left print

Prioritize Format Attribute

Pause Mode

1 Byte Codepage

SDPL Measure Unit

Scalable Font Style

Darkness

Factory Offset

Speed

Sensor Type

Format Attribute

Pause Mode

1 Byte Codepage

SDPL Measure Unit

Scalable Font Style

SEPL Home Reference Horz. Offset

Memory Device

Sim. 300 DPI Head

AEP Enable

Start Application

Label Rotation

Bold

Italic

Vert. Offset

4 Operation and Configuration

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

System Submenus

Regional Messages

USB Keyboard

Locale

Unit

Time

Date

Time Zone Region City

Notifications Clean Printhead Clean Printhead

Change Printhead Change Printhead

Change Cutter Change Cutter

Change Platen Change Platen

Sound Error Sound

Energy Saving Sleep Timeout

LCD Brightness

Show Total Count

Password Password Enable

Install Security

NFC Security

Change Password admin

Start on AC

Cleaning Interval

Clean Counter

Printhead Interval

Printhead Count

Cutter Life

Cutter Count

Platen Interval

Platen Count

manager

level1

rfid

CL4NX/CL6NX Operator Manual

Tools Submenus

Test Print Factory Label Width

Pitch

Offset

Darkness Adjust

Configure List Label Width

Label Length

Pitch

Offset

Darkness Adjust

Configure QR Label Width

Label Length

Pitch

Offset

Darkness Adjust

Paper Sensor Label Width

Label Length

Pitch

Offset

Darkness Adjust

HEX-Dump Hex Dump Mode

Buffer Dump

Log Files Copy

Remove

Reset

Profiles Delete

Service

Factory

Certificates HTTPS

Select Data

Data & Settings

Settings

Load

Save

Start with

Wi-Fi Root CA

Wi-Fi Client

Wi-Fi Private Key

EAP-FAST PAC File

4 Operation and Configuration

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Tools Submenus

Barcode Checker Test Reader Name

Settings Mode

Clone

Startup Guide

Reading Test

Start Position

VOID Print

Retry Count

Host Notification

Logs Copy

Remove

CL4NX/CL6NX Operator Manual

Information Submenus

Help Install Paper Roll Standard

Cutter

Linerless (CL4NX only)

Dispenser

Dispenser with Rewinder

Fanfold Standard

Cutter

Install Ribbon

Replace Paper Roll Standard

Cutter

Linerless (CL4NX only)

Dispenser

Dispenser with Rewinder

Fanfold Standard

Cutter

Replace Ribbon

Replace Head

Replace Platen

Cleaning

Build Version Name

Date

Checksum

Kernel Version

Boot Version Disks

Warp!!-mode

Date

Applications

Installation Log RPM Log

System Restore

Print Module Boot Name

Release Date

Checksum

Main Name

Release Date

Checksum

Counters Head Life

Head 1

Head 2

Head 3

Cutter

IPv4 Address

IPv6 Address

4 Operation and Configuration

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Information Submenus

LAN MAC

Wi-Fi MAC

Wi-Fi Region

Wi-Fi Status

Wi-Fi Direct SSID

Role

Device Address

IP Address

Passphrase

Wi-Fi Versions

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.4

4.4.1

Frequently used settings are listed in the Shortcut menu.

Details of the Settings Menu Screen

Shortcut Menu

Shortcut

1 Adjustments Correct the offset, print position and print

darkness.

2 Speed Set the print speed.

3 Darkness Range Set the range of the print darkness.

4 Darkness Set the print darkness.

5 Auto-mode Automatically set the print mode.

6 Print Mode Manually set the print mode.

7 Backfeed Set the backfeed operation.

8 Ribbon Set whether to print using a ribbon or direct

thermal media.

9 Sensor Type Set the media sensor type.

10 Head Check Check if there is a broken element of the print

head.

11 Help Shows the guidance video.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

4.4.2

Printing Menu

The following settings are available in the Printing menu:

Printing

1 Label Length Set the length of the media.

2 Label Width Set the width of the media.

3 Auto Measure Automatically measure the length of the media.

4 Ribbon Set whether to print using a ribbon or direct

thermal media.

5 Ribbon Near End Enable or disable the warning when the ribbon

is about to run out. *Shows only if you have selected Use Ribbon in the Ribbon menu.

6 Speed Set the print speed.

7 Sensor Type Set the media sensor type.

8 Auto-mode Automatically set the print mode.

9 Print Mode Manually set the print mode.

10 Backfeed Set the backfeed operation.

11 Eject Cut Set the time from the print completion until the

print cut. *Shows only if you have selected Cut & Print in the Print Mode menu.

12 Darkness Range Set the range of the print darkness.

13 Darkness Set the print darkness.

14 Imaging Set the print reference position in the vertical

and horizontal directions.

15 Advanced Set the sensor operation and print motion.

CL4NX/CL6NX Operator Manual

Label Length

Printing > Label Length

Set the length of the media. The setting range varies depending on the print resolution of the printer. The setting range of the label length is as follows:

<CL4NX>

• 203 dpi: 1 to 20000 dots

• 305 dpi: 1 to 18000 dots

• 609 dpi: 1 to 9600 dots

<CL6NX>

• 203 dpi: 1 to 20000 dots

• 305 dpi: 1 to 18000 dots

Note

Set the label size to a value that includes the liner.

4 Operation and Configuration

Label Width

Printing > Label Width

Set the width of the media. The setting range varies depending on the print resolution of the printer. The setting range of the label width is as follows:

<CL4NX>

• 203 dpi: 1 to 832 dots

• 305 dpi: 1 to 1248 dots

• 609 dpi: 1 to 2496 dots

<CL6NX>

if Head Base Position is Standard

• 203 dpi: 1 to 1216 dots

• 305 dpi: 1 to 1984 dots

if Head Base Position is Left-justify

• 203 dpi: 1 to 1340 dots

• 305 dpi: 1 to 2010 dots

Note

Set the label size to a value that includes the liner.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Auto Measure

Printing > Auto Measure

The printer automatically measures the length of the media. The measured length of the media will be automatically saved in Label Length. The Auto Measure function can be performed when Sensor Type is set to Gap or I-Mark. The setting procedure of the label length using the Auto Measure function is as follows:

1. Load the media.

2. Set Auto Measure to Enabled.

3. Press the button or button to show the online or offline screen.

4. Open the print head. (Head Open error occurs)

5. Close the print head. (Returns to offline screen)

6. When you press the button, the printer feeds two pieces of label and measures the label length.

7. The measured label length will be saved in Label Length.

Note

When you have set Auto Measure to Enabled, this function executes when the printer powers on.

Ribbon

Printing > Ribbon

Set whether to print using a ribbon or direct thermal media. The options are as follows:

• Use Ribbon: Print with a ribbon.

• Direct Thermal: Print using direct thermal media.

Ribbon Near End

Printing > Ribbon Near End

Show or do not show the warning icon when the ribbon is about to run out. Shows only if you have selected Use Ribbon in the Ribbon menu. The options are as follows:

• Enabled: Show the warning icon.

• Disabled: Do not show the warning icon.

Note

The warning icon shows in the status bar on the upper part of the screen.

CL4NX/CL6NX Operator Manual

Speed

Printing > Speed

The setting range varies depending on the print resolution of the printer. The setting range of the print speed is as follows:

<CL4NX>

• 203 dpi: 2 to 10 ips (inches/sec)

• 305 dpi: 2 to 8 ips (inches/sec)

• 609 dpi: 2 to 6 ips (inches/sec)

If the optional linerless cutter kit is installed, the setting range will be from 2 to 6 ips (inches/sec) regardless of the print resolution of the printer. If Speed is set to 7 ips and above, it will change to 4 ips after the optional linerless cutter kit is installed.

<CL6NX>

• 203 dpi: 2 to 10 ips (inches/sec)

• 305 dpi: 2 to 8 ips (inches/sec)

4 Operation and Configuration

Note

Setting the print speed to a level that is too fast may affect the print quality.

Sensor Type

Printing > Sensor Type

Set the type of sensor for sensing the media. The options are as follows:

• None: Disable the media sensor.

• Gap: Use the transmissive type sensor.

• I-Mark: Use the reflective type sensor.

If you have selected Tear-Off, Dispenser or Cut & Print in Print Mode, only Gap and I-Mark will be available in the Sensor Type menu. If you have selected Linerless in Print Mode (CL4NX only), only None and I-Mark will be available in the Sensor Type menu.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Auto-mode

Printing > Auto-mode

When using Auto-mode, the print mode changes automatically according to the status of the installed option unit. The options are as follows:

• Enabled: The print mode changes automatically.

• Disabled: The print mode changes according to the setting of the Print Mode.

Operate in cutter mode if you have installed the optional cutter unit. Operate in dispenser mode if you have installed the optional dispenser unit. Operate in linerless mode if you have installed the optional linerless cutter kit (CL4NX only).

CL4NX/CL6NX Operator Manual

Print Mode

Printing > Print Mode

Set the print mode. The options are as follows:

• Continuous: Print the specified number of media. The media remains in position for printing at all times.

• Tear-Off: After printing the specified number of media, the printer feeds the last printed media so that it is fully extended out of the printer’s front for removal. After printing, tear off the media manually.

• Cutter: Cut each media while printing the specified number of media. You can specify this option only if you have installed the cutter unit.

• Cut & Print: Allows you to continuously print and cut at the specified media repeat. If no print data is received within the period specified for Eject Cut, the printer will feed the media to the cut position and cut the last printed media. You can specify this option only if you have installed the cutter unit.

• Dispenser: Peel the liner from the printed label as it is advanced to the printer’s front. Once the printed label has been removed from the printer for application, the next label will retract and position itself for printing. You can specify this option only if you have installed the dispenser unit.

• Linerless (CL4NX only): Cut each label while printing the specified number of labels. You can specify this option only if you have installed the linerless cutter kit.

4 Operation and Configuration

<CL4NX> If no option is installed, Continuous and Tear-Off are available in the Print Mode menu. If the optional cutter unit is installed, Continuous, Tear-Off, Cutter and Cut & Print are available in the Print Mode menu. If the optional dispenser unit is installed, Continuous, Tear-Off and Dispenser are available in the Print Mode menu.

If the optional linerless cutter kit is installed, only Linerless is available in the Print Mode menu.

<CL6NX> If no option is installed, Continuous and Tear-Off are available in the Print Mode menu. If the optional cutter unit is installed, Continuous, Tear-Off, Cutter and Cut & Print are available in the Print Mode menu.

alled, Continuous, Tear-Off and

If the optional dispenser unit is

Dispenser are available in the Print Mode menu.

Note

You cannot set the Print Mode if Auto-mode is Enabled.

inst

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Backfeed

Printing > Backfeed

Backfeed is applicable only when the print mode is set to tear-off mode, cutter mode, cut & print mode, dispenser mode or linerless mode (CL4NX only). The options are as follows:

• None: Do not backfeed.

• After: After cut, backfeed the front part of the next media to the print head position. For dispenser mode, backfeed the front part of the next label after dispensing the label.

• Before: Before printing, backfeed the front part of the media to the print head position.

If you have selected Tear-Off or Linerless (CL4NX only) in Print Mode, only Before is available in the Backfeed menu. If you have selected Cut & Print in Print Mode, only After is available in the Backfeed menu.

Eject Cut

Printing > Eject Cut

Set the Eject cut motion for the last printed media. Cut the last media after the specified timing. Shows only when you have selected Cut & Print in the Print Mode menu. The setting range is Off, or from 1 to 4 (sec).

Darkness Range

Printing > Darkness Range

Set the range of the print darkness. The darkness range affects the print darkness. The options are as follows: A, B, C, D, E, F *The normal setting is A. You can also select B to F but the print darkness does not change.

CL4NX/CL6NX Operator Manual

Darkness

Label

Liner

Gap

Feed direction

Offset of vertical base reference point

Offset of horizontal base reference point

Base reference point after offset

Print reference position

Printing > Darkness

Specify the print darkness from ten steps. The setting range is from 1 to 10. 1 is the lightest and 10 is the darkest.

To further fine tune the print darkness, set the items in Printing >

Advanced > Adjustments > Darkness Adjust.

Imaging

Printing > Imaging

Set the print reference position in the vertical and horizontal directions. The setting items are as follows:

1 Vertical Adjust the print position in the vertical (feed)

direction.

4 Operation and Configuration

2 Horizontal Adjust the print position in the horizontal

direction.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

ABC

-V

Feed direction

ABC

+H -H

Feed direction

Vertical

Printing > Imaging > Vertical

Set the print position in the vertical direction. Set the offset value '+' from the print reference position to move the print position opposite the feed direction and value '-' to move the print position in the feed direction.

The setting range is from -792 to +792 dots.

Horizontal

Printing > Imaging > Horizontal

Set the print position in the horizontal direction. Set the offset value '+' from the print reference position to move to the left side and value '-' to move to the right side of the printer (when facing the front of the printer).

The setting range is from -792 to +792 dots.

CL4NX/CL6NX Operator Manual

Advanced

Printing > Advanced

Set detailed sensor operation and print motion. The setting items are as follows:

Calibrate

Head Check

Head Check Mode

Adjust the media sensor.

Check if there is a broken element of the print head.

Set the mode for head check. *Shows only if you have selected All or

Barcode in the Head Check menu.

4 Operation and Configuration

Every Page

Set the interval for head check. *Shows only if you have selected Every Page in the Head Check Mode menu.

5 Check Media Size Enable or disable media size check.

*Shows only if you have selected Gap or I-Mark in the Sensor Type menu.

6 Adjustments Correct the offset, print position and print

darkness.

Start Online

Set whether to power on the printer in online mode.

Feed After Error

Set whether to automatically feed the media when recovering from an error.

Feed At Power On

Set whether to automatically feed the media at power on.

Finisher Feed

Paper End

Head Base Position

Prioritize

Reprint

Set the length to feed after printing.

Select the sensor for sensing the paper end.

Set the edge position for printing.

Select the prioritized setting.

Enable or disable the reprint function.

Print End Position

Label Near End

Adjust the media stop position or cut position when Sensor Type is set to None.

Enable or disable the warning when the media is about to run out. *This feature is supported on printers from serial number 6B~ and above. Although this setting shows on printers with serial number 6A~ or below, it is not supported.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

Calibrate

Printing > Advanced > Calibrate

Adjust the media sensor level. In instances of media detection malfunction, adjust the media sensor level (Gap and I-mark sensor). The setting items are as follows:

1 Auto-calibration Automatically adjust the sensor level.

*Does not show if you have installed the optional linerless cutter kit (CL4NX only).

2 GAP Levels Manually set the Gap sensor level.

3 GAP Slice Level Manually set the Gap sensor slice level.

4 I-Mark Levels Manually set the I-mark sensor level.

5 I-Mark Slice Level Manually set the I-mark sensor slice level.

Auto-calibration

Printing > Advanced > Calibrate > Auto-calibration

Perform the auto-calibration for the selected media sensor. Auto-calibration is not available if you have installed the optional linerless cutter kit (CL4NX only).

• Gap + I-Mark: Perform the adjustment for both the Gap sensor and I-mark sensor.

• Gap: Perform the adjustment for the Gap sensor.

• I-Mark: Perform the adjustment for the I-mark sensor.

Procedure:

1. Push the head lock lever towards the rear to unlock the print head.

2. Pass the media below the media sensor guide. If you are using labels, remove the label from the liner. Align it so that the media sensor does not sense the I-mark (black mark).

3. Press the print head down until the head lock lever is locked. To get the correct adjustment result, adjust after you have locked the print head.

4. Press the

5. Press the right soft button or

6. When the confirmation screen appears, press the right soft button to start the sensor adjustment.

7. The sensor adjustment result shows. To exit the adjustment, press the right soft button.

8. Set to offline mode. Press the right soft button to confirm that the media feeds correctly.

/ buttons to select the type of sensor to be adjusted.

button.

Note

If the media does not feed correctly after Auto-calibration, contact your SATO reseller or technical support center.

CL4NX/CL6NX Operator Manual

GAP Levels

Printing > Advanced > Calibrate > GAP Levels

Manually set the Gap sensor level.

The setting procedure is as follows:

First, adjust the “Low” level (voltage) of the Gap sensor.

1. Remove the label from the liner.

2. Pass the liner through the media sensor. Align it so that the media sensor does not sense the I-mark (black mark).

3. Close the print head. To get the correct adjustment result, adjust after you have closed the print head.

4. Select the GAP Levels in the Calibrate menu and press the button.

5. Press the value is below 0.5 (V). Set the Emit value as low as possible.

6. If the Sensor value does not decrease below 0.5 after you changed

the Emit value, press the

7. Take a note of the Sensor value from the above procedure. This is the “Low” level value for the Gap sensor.

/ buttons to change the Emit value until the Sensor

/ buttons to change the Receive value.

4 Operation and Configuration

Next, check the “High” level (voltage) of the Gap sensor as follows:

8. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not sense the I-mark (black mark).

9. Close the print head.

10. Check the Sensor value. If the value is 1.0 (V) higher than the “Low” level value you have recorded, then this is the “High” level value for the Gap sensor. If the difference between the “High” and the “Low” levels is less than

1.0, adjust the Emit and Receive values so that the difference is more than 1.0, or perform the adjustments again from step 1. The standard values for the “High” and “Low” levels for the Gap sensor are as follows:

• Low (with only liner) ≤ 0.5 (V)

• High (media attached with liner) - Low ≥ 1.0 (V)

11. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

GAP Slice Level

Printing > Advanced > Calibrate > GAP Slice Level

Set the Gap sensor slice level. The setting procedure is as follows:

1. Use the following formula to calculate the slice level. [(High level - Low level) x 0.3 + Low level = slice level]

2. Select the GAP Slice Level in the Calibrate menu and press the button.

3. Press the Slice level to the level calculated in step 1.

4. Press the right soft button to confirm the value.

Note

If you set the Slice level to 0.0 (V), the printer sets the slice level automatically.

/ buttons to change the Slice level value. Set the

CL4NX/CL6NX Operator Manual

I-Mark Levels

Printing > Advanced > Calibrate > I-Mark Levels

Manually set the I-mark sensor level.

The setting procedure is as follows:

First, adjust the “Low” level (voltage) of the I-mark sensor.

1. Pass the media (attached with liner) between the media sensors. Align it so that the media sensor does not sense the I-mark (black mark).

2. Close the print head. To get the correct adjustment result, adjust after you have closed the print head.

3. Select the I-Mark Levels in the Calibrate menu and press the button.

4. Press the value is below 0.5 (V). Set the Emit value as low as possible.

5. If the Sensor value does not decrease below 0.5 after you changed

the Emit value, press the

6. Take a note of the Sensor value from the above procedure. This is the “Low” level value for the I-mark sensor.

/ buttons to change the Emit value until the Sensor

/ buttons to change the Receive value.

4 Operation and Configuration

Next, check the “High” level (voltage) of the I-mark sensor as follows:

7. Pass the media between the media sensors so that the media sensor can sense the I-mark (black mark).

8. Close the print head.

9. Check the Sensor value. If the value is 1.0 (V) higher than the “Low” level value you have recorded, then this is the “High” level value for the I-mark sensor. If the difference between the “High” and the “Low” levels is less than

• Low (without I-mark) ≤ 0.5 (V)

• High (with I-mark) - Low ≥ 1.0 (V)

10. If both “High” and “Low” levels comply with the standard value, press the right soft button to confirm the value.

CL4NX/CL6NX Operator Manual

4 Operation and Configuration

I-Mark Slice Level

Printing > Advanced > Calibrate > I-Mark Slice Level

Set the I-mark sensor slice level. The setting procedure is as follows:

1. Use the following formula to calculate the slice level. [(High level - Low level) x 0.7 + Low level = slice level]

2. Select the I-Mark Slice Level in the Calibrate menu and press the

button.

3. Press the Slice level to the slice level calculated in step 1.

4. Press the right soft button to confirm the value.

Note

If you set the Slice level to 0.0 (V), the printer sets the level automatically.

/ buttons to change the Slice level value. Set the

Head Check

Printing > Advanced > Head Check

Automatically check if there is a broken element of the print head. The options are as follows:

• Off: Head Check disabled.

• All: Check the entire print area.

• Barcode: Check only the area for printing a barcode. Head check is not

applicable for barcodes printed as graphic data.

CAUTION

Head check is a reference for checking for a broken element of the print head. This function does not guarantee barcode readability.

Head Check Mode

Printing > Advanced > Head Check Mode

Set the method for head check. Shows only if you have selected All or Barcode in the Head Check menu. The options are as follows:

• Always: Perform the head check for every item.

• After Batch: The head check occurs before starting to print and when

printing is stopped. If backfeed is applicable, the head check occurs before starting to print, when stopping to print and during the backfeed.

• Every Page: Perform the head check for each specified number of

media.

CL4NX/CL6NX Operator Manual

Sato CL4NX operation manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Before You Start

Parts Identification

Parts Identification of the Printer

Front View

Rear View

Internal View

Parts on the Operator Panel

Operator Panel

LED Indicator

Installing the Printer

Installation Precautions

Installation Space

Front View (CL4NX)

Front View (CL6NX)

Side View (CL4NX/CL6NX)

Bottom View (CL4NX)

Bottom View (CL6NX)

Checking the Bundled Accessories

Connecting the Interface Cable

Available Interfaces

Interface Settings

NFC Interface Connection

Connecting the Power Cord

Power On/Off the Printer

Power On the Printer

Power Off the Printer

Starting Up the Printer (Startup Guide)

Startup Screen

Language Selection

Region Setting with Optional RTC

City Setting with Optional RTC

Date Setting with Optional RTC

Time Setting with Optional RTC

Print Method Setting

Ribbon Setting

Setting the Media Sensor Type

Media Setting

Confirmation Screen

Startup Guide Cancelation

Checking the Ink Side of the Ribbon

Loading the Ribbon

Removing the Ribbon

Usable Media

Adjusting the Position of the Media Sensor

Loading Media

Loading Media Roll

Loading Fan-fold Media

Loading Media with the Optional Cutter

Loading Media with an Optional Dispenser and Liner Discharge Outlet

Loading Media with an Optional Dispenser and Liner Rewinder

Removing the Liner from the Rewinder

Display and Operation

Online Mode/Offline Mode

Status Icon

Error Icon

Guidance Video

Adjusting the Print Settings During Printing

Canceling the Print Job

Settings Mode

Changing to Settings Mode

Log In to/Log Out of the Settings Mode

Item Selection

Setting Value Input or Selection

Settings Menu Tree Structure

Details of the Settings Menu Screen

Shortcut Menu

Printing Menu