SATO CL408e-412e User Manual
SATO EUROPE
CL408e/412e Printer
Frequently Asked Questions
CL408e/412e FAQs
Contents
1. General .......................................................................................... 1
What do I receive when I buy a SATO CL408e/412e Printer? ....... 1
What options are available with my CL408e/412e? ....................... 1
Do I receive a driver with my CL408e/412e? ................................. 1
What type of software do I need for my printer? ............................ 1
Which languages does my SATO printer support? ........................ 1
Which interfaces can I use? ........................................................... 1
Can I work from my Windows ™ environment? ............................. 2
Can I work from my SAP™ environment? ..................................... 2
Can I work from AS400™? ............................................................ 2
Can I print graphics? ...................................................................... 2
Can I store label formats or True-Type
the CL408e/412e? ......................................................................... 2
Can I print out dates and times? .................................................... 2
Can I connect weighing scales and print out the weight
of my goods? ................................................................................. 2
What is the correct carbon ribbon for the SATO CL408e/412e? .... 2
How often should I clean my SATO CL408e/412e? ....................... 3
What is a memory card? ................................................................ 3
Why do I need a memory card? ..................................................... 3
Can memory cards be used with the CL408e/412e? ..................... 3
How do I put information on to the memory card? ......................... 3
What is FLASH ROM? ................................................................... 3
2. Set-up and Use .............................................................................. 4
How do I connect my printer to my computer? .............................. 4
How do I set up my printer? ........................................................... 4
How do I load the labels? .............................................................. 4
How do I load the carbon ribbon? .................................................. 4
How do I select the label sensing method? ................................... 4
How do I change the darkness setting? ......................................... 5
How do I change the print speed? ................................................. 5
Does the CL408e/412e have a last label reprint feature? ............. 5
How do I feed a blank label? ......................................................... 5
How do I cancel my print job? ........................................................ 5
™ fonts and graphics in
SATO EUROPE i
FAQs CL408e/412e
3. Troubleshooting ............................................................................. 6
The display is blank. What is wrong? ............................................. 6
A label is fed but nothing is printed on it. What should I do? ......... 6
I sent a print job but nothing has happened. What do I do? .......... 6
The print quality is poor or the barcodes are not readable.
What do I do? ................................................................................ 6
My CL408e/412e does not feed out one label at a time but
feeds 20 inches of blank labels instead. What is wrong? .............. 7
My printer will not go online. Why not? .......................................... 7
My CL408e/412e will not print and beeps. What's wrong? ............ 7
The LCD displays "SENSOR ERROR".
How do I solve the problem? ......................................................... 7
The LCD displays "FRAMING ERROR". What should I do? ......... 8
The LCD displays "PAPER END". What's wrong? ......................... 8
The LCD displays "RIBBON END". What should I do? .................. 8
How do I get rid of ribbon wrinkles? ............................................... 8
ii SATO EUROPE
CL408e/412e FAQs
1. General
What do I receive when I buy a SATO CL408e/412e Printer?
Along side your SATO CL408e/412e printer you will receive a
power cable, an operation manual, an empty core for carbon ribbon
and lapping paper
What options are available with my CL408e/412e?
A guillotine cutter, a label rewinder, a dispenser including internal
backing paper rewinder, interface cards, a stand alone terminal
memory module, a keyboard, a real time clock, a separate daughter board for a PCMCIA card (16MB) and an internal SIM memory
card (4MB).
Do I receive a driver with my CL408e/412e?
Yes, the Windows
under:
www.sato-europe.com/software/download.html
What type of software do I need for my printer?
In principle, because the printer operates with a Windows driver it
can be used with any Windows ™ application. However, only SATO
software addresses all the functions of the printer, thus we recommend you work with SATO's Dynamic Xtra, Dynamic Publisher or
Dynamic Aviator.
Which languages does my SATO printer support?
Display: The SATO printer display is available in English, German,
French, Spanish, Italian and Portuguese.
Driver: The properties and settings in the printer driver are available in 9 European languages.
Code Page: The middle European standard character map is available, as well as Greek, Turkish, Cyrillic, east European and
Hebrew.
Which interfaces can I use?
The printer can be connected using either ECP Parallel (IEEE 1284
bi-directional), Centronics Parallel, RS232 Standard (max
19.200bps), RS232 Highspeed (max 57.600bps), RS422/485,
USB, (12Mbit/s), LAN (TCP/IP Protocol 10/100 Base T) and IBM
Twinax/Coax.
™ driver is available for download on the Internet
TOC
SATO EUROPE 1
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