SATO CG408DT, CG412DT, CG408TT, CG412TT User Manual

Quick Guide
For printer model:
CG4 Series
www.satoamerica.com
PN: 9001222A
Read this Quick Guide before using this product.
Keep this document available for future reference.
CG408DT CG412DT
CG408TT CG412TT
Thermal Transfer Type
SATO America, Inc.
10350A Nations Ford Road
Charlotte, NC 28273
Main Phone: (704) 644.1650
Technical Support: (704) 644.1660
Technical Support Fax: (704) 644.1661
E-Mail: satosales@satoamerica.com
techsupport@satoamerica.com
www.satoamerica.com
© Copyright 2010 SATO America, Inc.
All rights reserved.
Reproduction in any manner of all or part of this document is prohibited.
The content of this document may be changed without prior notice.
Great care has been taken in the preparation of this document. If any problems, mistakes, or omissions are found, please contact your SATO reseller or technical support center.
FCC Statement
The printer complies with the requirements in Part 15 of FCC Rules for a Class B Computing Device. Operating the printer in a residential area may cause unacceptable interference to radio and TV reception. If the interference is unacceptable, you can reposition the equipment, which may improve reception.

Safety Precautions

Safety Precautions
Please read the following information carefully before installing and using the printer.
Pictographic Symbols
This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for them are given below. Be sure to understand these symbols well before reading the main text.
Ignoring the instructions marked by this symbol and erroneously operating the printer could result in death or serious injury.
Warning
Ignoring the instructions marked by this symbol and erroneously operating the printer could result
Caution
Do not set on an unstable area
• Do not set on an unstable area,
Do not place containers full of water or other liquid on the printer
• Do not place flower vases,
Do not put objects inside the printer
• Do not insert or drop in metal or
Use only the specified voltage
in injury or property damage.
such as a wobbly table or slanted area or an area subject to strong vibration. If the printer falls off or topples over, it could injure someone.
cups, or other containers hold­ing liquids, such as water or chemicals, or small metal objects near the printer. If they are spilled and get inside the printer, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
burnable objects inside the printer’s openings (cable out­lets, etc.). If foreign objects do get inside the printer, immedi­ately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
Do not use other than the specified
voltage. Doing so could result in fire or electric shock.
Example Pictographs
The pictograph means “Caution is required.” A specific warning symbol is contained inside this pictograph (The sym­bol at left is for electric shock).
The pictograph means “Should not be done.” What is spe­cifically prohibited is contained in or near the pictograph (The symbol at left means “Disassembly prohibited”).
The pictograph means “Must be done.” What is specifically to be done is contained in the pictograph (The symbol at left means “Unplug the power cord from the outlet”).
Warning
Always ground the connections
• Always connect the printer’s ground wire to a ground. Not grounding the ground wire could result in electric shock.
Handling of the power cord
• Do not damage, break, or mod­ify the power cord. Also, do not place heavy objects on the power cord, heat it, or pull it because doing so could dam­age the power cord and cause a fire or electric shock.
• If the power cord becomes damaged (core is exposed, wires broken, etc.), contact your SATO reseller or technical sup­port center. Using the power cord in this condition could cause a fire or electric shock.
• Do not modify, excessively bend, twist, or pull the power cord. Using the power cord in such a condition could cause a fire or electric shock.
When the printer has been dropped or broken
• If the printer is dropped or bro­ken, immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center. Using the printer in this condition could cause a fire or electric shock.
Do not use the printer when some­thing is abnormal about it
• Continuing to use the printer in the event something is abnor­mal about it, such as smoke or unusual smells coming from it, could result in fire or electric shock. Immediately turn off the power switch, unplug the power cord from the outlet, and contact your SATO reseller or technical support center for repairs. It is dangerous for the customer to try to repair it, so absolutely do not attempt repairs on your own.
Do not disassemble the printer
• Do not disassemble or modify the printer. Doing so could result in fire or electric shock. Ask your SATO reseller or technical sup­port center to conduct internal inspections, adjustments, and repairs.
Regarding the cutter
• Do not touch the cutter with your hands or do not put some­thing into the cutter. Doing so could result in an injury.
Using the head cleaning fluid
Use of flame or heat around the
head cleaning fluid is prohibited. Absolutely do not heat it or subject it to flames.
• Keep the fluid out of reach of chil­dren to prevent them from acciden­tally drinking it. If the fluid is drunk, immediately consult with a physi­cian.
CG4 Series Quick Guide Page i
Safety Precautions
Do not place in areas with high humidity
• Do not place the printer in areas with high humidity or where con­densation forms. If condensa­tion forms, immediately turn off the power switch and do not use the printer until it dries. Using the printer while condensation is on it could result in electric shock.
Carrying the Printer
• When moving the printer, always unplug the power cord from the outlet and check to make sure all external wires are disconnected before moving it. Moving the printer with the wires still connected could damage the cords or connecting wires and result in a fire or electrical shock.
• Do not carry the printer with paper loaded in it. The paper could fall out and cause an injury.
• When setting the printer on the floor or a stand, make sure not to get your fingers or hands pinched under the printer feet.
Power supply
• Do not operate the power switch or plug in/unplug the power cord with wet hands. Doing so could result in electric shock.
Caution
Power cord
• Keep the power cord away from hot devices. Getting the power cord close to hot devices could cause the cord’s covering to melt and cause a fire or electri­cal shock.
• When unplugging the power cord from the outlet, be sure to hold it by the plug. Pulling it by the cord could expose or break the core wires and cause a fire or electric shock.
• The power cord set that comes with the printer is especially made for this printer. Do not use it with any other electrical devices.
Top cover
• Be careful not to get your fin­gers pinched when opening or closing the top cover. Also be careful the top cover does not slip off and drop.
Print head
• The print head is hot after print­ing. Be careful not to get burned when replacing paper or clean­ing immediately after printing.
• Touching the edge of the print head immediately after printing could result in injury. Use cau­tion when replacing the label or cleaning the print head.
• You should not replace the print head without having received the proper training.
Loading paper
• When loading roll paper, be careful not to get your fingers pinched between the paper roll and the supply unit.
When not using the printer for a long time
• When not using the printer for a long time, unplug the power cord from the outlet to maintain safety.
During maintenance and cleaning
• When maintaining and cleaning the printer, unplug the power cord from the outlet to maintain safety
Page ii CG4 Series Quick Guide

Precautions for Installation and Handling

Printer operation can be affected by the printer environment. Refer to the following instructions for installation and handling of CG4 Series printer.

Select a Safe Location

Safety Precautions
Place the printer on a surface that is flat and level.
If the surface is not flat and level, this may result in poor print quality. This may also cause malfunction and shorten the life span of the printer.
Do not place the printer on a location that produces vibration.
Giving serious vibration or shock to the printer may cause malfunction and shorten the life span of the printer.
Keep the printer out of high temperature and hu­midity.
Avoid locations subject to extreme or rapid changes in temperature or humidity.
Do not place the printer in a location subject to water or oil.
Do not place the printer in a location where it will be splashed with water or oil. Water or oil entering inside the printer may cause a fire, electric shock, or malfunction.
Avoid dust.
Dust build up may result in poor print quality.
Keep out of direct sunlight.
This printer has a built-in optical sensor. Exposure to direct sunlight will make the sensor less responsive and may cause the label to be sensed incorrectly. Close the top cover when printing.

Power Supply

This printer requires an AC power supply.
Be sure to connect the printer to an AC power supply via the supplied AC adapter.
Connect the power cord to a grounded power outlet.
Make sure that the printer is plugged into a grounded power outlet.
CG4 Series Quick Guide Page iii
Provide a stable source of electricity to the printer.
When using the printer, do not share its power outlet with other electrical devices which could cause power fluctuations and performance issues with your printer.
Safety Precautions
Page iv CG4 Series Quick Guide

Table of Contents

Table of Contents
Checking Accessories................................................................................................ 1-1
About the Box ....................................................................................................................... 1-1
Names of Parts............................................................................................................ 1-2
Turning On the Power ................................................................................................ 2-1
Power Setting........................................................................................................................2-1
Basic Specifications................................................................................................... 3-1
SATO Group of Companies ....................................................................................... 4-1
SATO Group of Companies .................................................................................................. 4-2
CG4 Series Quick Guide Page 1
Table of Contents
Page 2 CG4 Series Quick Guide
Section 1: Names of Parts

CHECKING ACCESSORIES

Make sure that you have received all of the following items in the package. If there are any accessories missing, contact your SATO reseller.
User documents (Quick Guide, warranty) AC power cord AC adapter

ABOUT THE BOX

Please retain both the box in which the printer was packed, and the cushioning material (cushions that hold the printer in place). If you need to send in the printer for repair, repack it in this box.
CG4 Series Quick Guide Page 1-1
Section 1: Names of Parts
1
2
3
4
7
5
6
8
1
2
3
4
5
6
7
7
8
8

NAMES OF PARTS

Front view
Operator panel
1
It consists of two contact buttons and two LED indicators (green and red).
Top cover
2
Open this cover to load the media and ribbon.
Cover open/close latch
3
Pull these latches on both sides of the printer forward to open the Top cover of the printer.
Media ejection slot
4
Opening for media output.
POWER button
5
Press this button to turn the power on or off.
FEED/LINE button
6
Press this button to select the printer status (online/ offline) or to feed the media.
ERROR LED indicator
The LED lights or blinks red when an error is detected in the printer.
During printer configuration setting, the ERROR indicator responses in conjunction with the ON LINE (POWER) indicator to show the modes of the printer.
ON LINE (POWER) LED indicator
The LED lights green when the printer is online and blinks green when the printer is offline.
During printer configuration setting, the ON LINE (POWER) indicator responds in conjunction with the ERROR indicator to show the modes of the printer.
Page 1-2 CG4 Series Quick Guide
Back view
9
10
Type1: USB and RS232C on-board
Type2: USB and LAN on-board
11
12
13
15
14
11
12
13
15
16
9
USB and RS232C interface on-board
10
USB and LAN interface on-board
USB and IEEE interface on-board
11
10
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11
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12
13
14
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10
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14
Section 1: Names of Parts
Media inlet
An opening for Fan-folded media or media from unwinder to feed in to the printer.
DC input power terminal
Supplies power to the printer by inserting the power cable via the AC adapter.
USB interface terminal
To connect printer to the host computer using the USB interface.
RS-232C interface terminal
To connect printer to the host computer using RS-232C interface.
Or, to connect the optional Keypad, Scanner or Smart keyboard to the printer.
LAN interface terminal
13
To connect printer to the host computer using LAN interface.
IEEE interface terminal
14
To connect printer to the host computer using IEEE interface.
CG4 Series Quick Guide Page 1-3
Section 1: Names of Parts
CG408DT/ CG412DTCG408TT/ CG412TT
15
20
16
17
18
19
21
22
15
18
20
19
21
22
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15
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17
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18
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19
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20
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22
Internal view when Top cover is opened
Print head
This component is used to print on the media. Perform maintenance at regular intervals.
Ribbon unit
Used to load the ribbon and wind up the used ribbon.
Pull out lever
This is used to pull out the ribbon unit from the top cover for ribbon loading.
Roll media holder
To hold the roll media.
Media guide slide lever
Set to meet the size of the media used.
Media guide and I-Mark/ Gap sensor
A guide for the media to feed properly.
Detects the I-Mark on the media or gap of the label.
Platen roller
This roller feeds the media. Perform maintenance at regular intervals.
Optional device compartment
Used to install optional cutter or dispenser unit.
Page 1-4 CG4 Series Quick Guide
Section 1: Names of Parts
When Top cover is opened (Cutter Type, Optional)
Paper holder
Cutter unit
Platen roller
Paper sensor
Paper holder slide lever
When Top cover is opened (Dispenser Type, Optional)
Paper holder
Backing paper discharge outlet
Dispenser paper sensor
Platen roller
Paper sensor
Paper holder slide lever
Dispenser unit
(When the dispenser unit is open)
CG4 Series Quick Guide Page 1-5
Section 1: Names of Parts
When Top cover is opened (Linerless Type, Optional)
Paper holder
Linerless paper sensor
Platen roller
Paper sensor
Paper holder slide lever
Page 1-6 CG4 Series Quick Guide
Section 2: Turning On the Power
AC power cord
AC adapter
AC power cord
AC adapter

TURNING ON THE POWER

POWER SETTING

Connect the DC power cord of the AC adapter to the printer and turn on the power.

1. Connect the AC power cord to the AC adapter.

CG4 Series Quick Guide Page 2-1
Section 2: Turning On the Power
DC input power terminal (Power connector)
DC input power terminal (Power connector)
Make sure the at side of the DC power cord is facing up.
Plug
DC power cord
Make sure the at side of the DC power cord is facing up.
Plug
DC power cord
2. Connect the printer to the AC adapter. Connect the AC adapter to the AC power outlet. When connecting
the DC power cord to the printer’s power connector, make sure the DC power cord connector is oriented properly. When connecting the DC power cord to the printer connector, use one hand to hold the printer while using the other hand to plug in the cord
3. Press the POWER button on the operation panel of the printer. The ON LINE (POWER) lamp is on. Check
that the ON LINE (POWER) lamp is on.
Page 2-2 CG4 Series Quick Guide
Section 2: Turning On the Power
4. Press the POWER button to turn off the printer. When the power is off, the ON LINE (POWER) lamp turns
off.
CAUTION
The power cord set supplied with this printer is only for use with this printer. Do not use it for other electrical products.
Do not operate the POWER button or plug in/unplug the power cord with wet hands. Doing so could result in electric shock.
CG4 Series Quick Guide Page 2-3
Section 2: Turning On the Power
Page 2-4 CG4 Series Quick Guide
Section 3: Basic Specifications

BASIC SPECIFICATIONS

Model name CG408 DT CG412 TT CG408 TT CG412 TT
Printing method Direct Thermal Thermal Transfer (Direct Thermal/
Thermal Transfer)
Head density (resolution)
Printing effective area
Unprintable area Label:
Printing speed 1.97, 2.95, or 3.94 inches/second (50, 75 or 100 mm/second) (Setting: 2, 3, 4)
Paper type / Paper shape
Paper thickness 60 to 190μm (0.06 to 0.19 mm)
203 dpi (8 dots/ mm)
4.09” wide x 11.81” pitch (104 mm wide x 300 mm pitch)
Length direction Upper: 0.06” (1.5 mm) Lower: 0.06” (1.5 mm) (Not including backing paper) Width direction Left: 0.06” (1.5 mm) Right 0.06” (1.5 mm) (Not including backing paper)
Linerless label
Length direction Upper: 0.16” (4.0 mm) Lower: 0.06” (1.5 mm) Width direction Left: 0.06” (1.5 mm) Right: 0.06” (1.5 mm)
* Printing speed varies, depending on paper type and usage environment.
Roll paper (Face-out or face-in winding) We recommend using paper manufactured by SATO.
305 dpi (12 dots/
mm)
203 dpi (8 dots/ mm)
305 dpi (12 dots/
mm)
CG4 Series Quick Guide Page 3-1
Section 3: Basic Specifications
Model name CG408 DT CG412 TT CG408 TT CG412 TT
Label size Label
Continuous type Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing paper 25 to 110 mm) Pitch: 0.28 to 11.81 in. (Backing paper 0.39 to 11.93 in.); 7 to 300 mm (Backing paper 10 to 303 mm)
Cutter type Width: 0.87 to 4.21 in (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing paper 25 to 110 mm) Pitch: 0.87 to 11.81 in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing paper 25 to 303 mm)
Dispenser type Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing paper 25 to 110 mm) Pitch: 0.87 to 3.94 in. (Backing paper 0.98 to 4.06 in.); 22 to 100 mm (Backing paper 25 to 103 mm)
Tear-off type Width: 0.87 to 4.21 in. (Backing paper 0.98 to 4.33 in.); 22 to 107 mm (Backing paper 25 to 110 mm) Pitch: 0.87 to 11.81in. (Backing paper 0.98 to 11.93 in.); 22 to 300 mm (Backing paper 25 to 303 mm)
Outer diameter of paper or Roll size
Linerless type (label without backing paper) Width: 0.87 to 4.33 in.;22 to 110 mm Pitch: 0.87 to 3.94 in.; 22 to 100 mm
Non-adhesive label
Continuous type Width: 0.98 to 4.33 in.; 25 to 110 mm Pitch: 0.39 to 11.81 in.; 10 to 303 mm
Cutter type Width: 0.98 to 4.33 in.; 25 to 110 mm Pitch: 0.98 to 11.81 in.; 25 to 303 mm
Tear-off type Width: 0.98 to 4.33 in.; 25 to 110 mm Pitch: 0.98 to 11.81 in.; 25 to 303 mm
Maximum ø5.04” (ø128 mm) Inner diameter of roll core: ø1.5” (ø40 mm)
Page 3-2 CG4 Series Quick Guide
Section 3: Basic Specifications
Model name CG408 DT CG412 TT CG408 TT CG412 TT
Ribbon size Ribbon type Ribbon winding direction
Label issuing mode
Dimensions 7.05 (W) x 9.37 (D) x 6.81 (H) in.
Weight 3.75 pounds; 1.7 kg 4.19 pounds; 1.9 kg
Power specifica­tions
- Length: 328.08 feet; 100 m Width: 3.94 in. +/_0.02 in.; 110 +/-0.5 mm Outer diameter: Maximum ø1.5 in.; ø38 mm (Inner diameter of ribbon core: ø0.50 in; ø12.7 mm) Winding direction: Face out Ribbon winding method: Ribbon core winding method * We recommend use of carbon ribbon manufactured or specified by SATO.
Standard: Continuous mode, Tear off mode, Sensor-off mode Option: Dispenser mode, Cutter mode, Linerless mode
179 (W) x 2238 (D) x 173 (H) mm *Excluding the protrusion portion.
AC adapter Input power voltage: AC 100V to 240V +/-10% (full range) Frequency: 50/60Hz Output power voltage: DC 19V Power consumption Input power voltage conditions: AC 100V At peak: 50 W (at 30% printing ratio) During standby: 2.5W
Environmental conditions (tem­perature and humidity)
Interface Select one of the following (The factory will provide the unit with the selected
Options Cutter unit, Dispenser unit (with dispenser paper sensor), RTC kit,
LED 1. Error: (Red)
Operation button [POWER], [FEED/LINE]
Paper length detection sensor
Operating environment: 39.2 to 100.4°F; 4 to 38°C; 30 to 80% RH (However, no condensation) Storage environment: 14.0 to 140°F; -10 to 60°C; 15 to 85% RH (However, no condensation) (Not including ribbon, labels, and other supplies)
interface.)
1. USB (B type) and RS-232C (D-SUB 9-pin)
2. USB (B type) and LAN (10 BASE-T/100 BASE-TX auto switching)
3. USB (B type) and IEEE1284
Non-cutter unit for linerless label, Simplified input Keypad, TSC Smart Keyboard, 1D barcode scanner
2. ON LINE (POWER): (Green)
I-mark sensor (Reflective type) Label gap sensor (Transmissive type)
CG4 Series Quick Guide Page 3-3
Section 3: Basic Specifications
Model name CG408 DT CG412 TT CG408 TT CG412 TT
Barcode UPC-A/UPC-E, JAN/EAN, CODE39, CODE93, CODE128, GS1-128
(UCC/EAN-128), CODABAR (NW-7), ITF, Industrial 2 of 5, Matrix 2 of 5, BOOKLAND, MSI, POSTNET, GS1 DataBar (RSS) * GS1 DataBar is the new version of RSS-14.
2D barcode PDF417 (Ver. 2.4), MAXI code (Ver. 3.0), QR code, GS1 DataMatrix (ECC200)
Composite sym­bol
Standard installed fonts
Bitmap font U font 5 x 9 dots (alphanumeric characters and symbols)
EAN-13 Composite (CC-A/CC-B) EAN-8 Composite (CC-A/CC-B) UPC-A Composite (CC-A/CC-B) UPC-E Composite (CC-A/CC-B) GS1-128 Composite (CC-A/CC-B/CC-C) GS1 DataBar Composite (CC-A/CC-B) GS1 DataBar Truncated Composite (CC-A/CC-B) GS1 DataBar Stacked Composite (CC-A/CC-B) GS1 DataBar Stacked Omni-Directional Composite (CC-A/CC-B) GS1 DataBar Limited Composite (CC-A/CC-B) GS1 DataBar Expanded Composite (CC-A/CC-B) GS1 DataBar Expanded Stacked Composite (CC-A/CC-B) * GS1 DataBar is the new version of RSS-14.
S font 8 x 15 dots (alphanumeric characters and symbols) M font 13 x 20 dots (alphanumeric characters and symbols) WB font 18 x 30 dots (alphanumeric characters and symbols) WL font 28 x 52 dots (alphanumeric characters and symbols) XU font 5 x 9 dots (alphanumeric characters and symbols) XS font 17 x 17 dots (alphanumeric characters and symbols) XM font 24 x 24 dots (alphanumeric characters and symbols) XB font 48 x 48 dots (alphanumeric characters and symbols) XL font 48 x 48 dots (alphanumeric characters and symbols)
OCR-A 15 x 22 dots (alphanumeric and sym­bols) OCR-B 20 x 24 dots (alphanumeric and sym­bols)
Simplified Chinese (2.6 MB) Gothic type GB2312 24 x 24 dots
Korean (1.6 MB) Gothic type KSX1001 16 x 16 dots Mincho type KSX1001 24 x 24 dots
Rasterized font CG Times (alphanumeric and symbols)
CG Triumvirate (alphanumeric and symbols)
Outline font Alphanumeric and symbols
Printing direction (Characters and barcode)
Barcode ratio 1:2, 1:3, 2:5, Free specification
Page 3-4 CG4 Series Quick Guide
Characters: 0°, 90°, 180°, 270° Barcode: Parallel 1 (0°), Parallel 2 (180°), Serial 1 (90°), Serial 2 (270°)
OCR-A 22 x 33 dots (alphanumeric and sym­bols) OCR-B 30 x 36 dots (alphanumeric and sym­bols)
Section 3: Basic Specifications
Model name CG408 DT CG412 TT CG408 TT CG412 TT
Magnification ratio (Characters and barcode)
Standard func­tions
Self-diagnostic function
Noise (EMC) standard
Safety standards UL60950-1(2001), CSA22.2 No. 60950-1-03
Characters: Vertical 1 to 12 times, horizontal 1 to 12 times Barcode: 1 to 12 times
1. Status return function
2. Graphic function
3. Sequential number function
4. Form overlay function
5. Custom character registration function
6. Black/white inversion function
7. Ruled line function
8. Format registration function
9. Zero slash switching function
1. Paper end detection
2. Cover open detection
3. Test print
4. Ribbon end detection (for thermal transfer type only)
5. Cutter error (when the cutter unit is installed)
FCC15B Class B
Notice regarding the registered trademarks and trademarks of other companies:
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
CG4 Series Quick Guide Page 3-5
Section 3: Basic Specifications
Page 3-6 CG4 Series Quick Guide

SATO GROUP OF COMPANIES

Section 4: SATO Group of Companies
CG4 Series Quick Guide Page 4-1
Section 4: SATO Group of Companies

Asia Pacific & Oceania Region

SATO ASIA PACIFIC PTE. LTD.
438A Alexandra Road #05-01/04, Alexandra Technopark, Singapore 119967 Tel: +65-6271-5300 Fax: +65-6273-6011 Email: technical@satoasiapacific.com www.satoasiapacific.com
SATO AUTO-ID MALAYSIA SDN. BHD.
No.25, Jalan Pemberita U1/49, Temasya Industrial Park, Section U1, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia Tel: +60-3-7620-8901 Fax: +60-3-5569-4977 Email: service@satosms.com.my www.satoasiapacific.com
SATO AUTO-ID (THAILAND) CO., LTD.
292/1 Moo 1 Theparak Road, Tumbol Theparak, Amphur Muang, Samutprakarn 10270, Thailand Tel: +66-2-736-4460 Fax: +66-2-736-4461 Email: technical@satothailand.com www.satothailand.co.th
SATO SHANGHAI CO., LTD.
307 Haining Road, ACE Bldg, 10th Floor, Hongkou Area, Shanghai, China 200080 Tel: +86-21-6306-8899 Fax: +86-21-6309-1318 Email: tech@satochina.com www.satochina.com
SATO ASIA PACIFIC PTE. LTD.
Korea Representative Office
6F, Korea Housing Center, Yeouido-dong 45-11, Yeongdeungpo-gu, Seoul, Korea 150-736 Tel: +82-2-761-5072 Fax: +82-2-761-5073 Email: technical@satoasiapacific.com www.satoasiapacific.com
SATO ASIA PACIFIC PTE. LTD.
India Representative Office
Regus Level 2, Connaugh Place, Bund Garden Road, Pune. 411001, India Tel: +91-20-4014-7747 Fax: +91-20-4014-7576 Email: technical@satoasiapacific.com www.satoasiapacific.com
SATO AUSTRALIA PTY LTD.
1/1 Nursery Avenue, Clayton Business Park, Clayton, VIC 3168 Australia Tel: +61-3-8814-5330 Fax: +61-3-8814-5335 Email: enquiries@satoaustralia.com www.satoaustralia.com
SATO NEW ZEALAND LTD.
30 Apollo Drive, Mairangi Bay Auckland, New Zealand Tel: +64 9-477-2222 Fax: +64-9-477-2228 Email: global.warranty@satonewzealand.com www.satonewzealand.com

European Region

SATO LABELLING SOLUTIONS EUROPE GmbH (BELGIUM)
Leuvensesteenweg 369, 1932 Sint-Stevens-Woluwe, Belgium Tel: +32-2-788-80-00 Fax: +32-2-788-80-80 Email: info@nl.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (GERMANY)
Ersheimer Straße 71, 69434 Hirschhorn, Germany Tel: +49-6272-9201-160 Fax: +49-6272-9201-347 Email: service@de.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (NORWAY)
Hovfaret 4 0275 Oslo, Norway Tel.: +47-225-106-70 Fax: +47-225-106-71 Email: kundeservice@satonorge.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (NETHERLANDS)
Techniekweg 1b, 3481 MK Harmelen, Netherlands Tel.: +31-348-444437 Fax: +31-348-446403 Email: info@nl.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (ITALY)
Viale Europa 39/1, 20090 Cusago, Milano, Italy Tel.: +39-2-903-944-64 Fax: +39-2-903-940-35 Email: info@it.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (SWITZERLAND)
Allmendstraße 19, 8320 Fehraltorf, Switzerland Tel: +41-44-954-84-00 Fax: +41-44-954-84-09 Email: info@ch.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (AUSTRIA)
Niederlassing Austria Jochen-Rindt-Straße 13 1230 Wien, Austria Tel: +43-2762-52690 Fax: +43-2762-52018 Email: info@at.satoeurope.com www.satoeurope.com
SATO LABELLING SOLUTIONS EUROPE GmbH (DENMARK)
Naverland 29A DK-2600 Glostrup, Denmark Tel.: +45-43204700 Fax: +45-43204709 Email: info@dk.satoeurope.com www.satoeurope.com
SATO POLSKA SP. Z O.O.
ul. Wrocławska 123, Radwanice, 55-015 Św. Katarzyna, Poland Tel: +48-71-381-03-60 Fax: +48-71-381-03-68 Email: info@sato.pl www.sato.pl
SATO IBERIA S.A.
Dels Corrals Nous, 35-39 Pol. Can Roqueta, 08202 - Sabadell Barcelona, Spain Tel: +34-902-333-341 Fax: +34-902-333-349 Email: info@es.satoeurope.com www.satoeurope.com
SATO FRANCE S.A.S.
Parc d'Activités, Rue Jacques Messager, 59 175 Templemars, France Tel: +33-3-20-62-96-40 Fax: +33-3-20-62-96-55 www.satoeurope.com
SATO UK LTD.
Valley Road, Harwich, Essex CO12 4RR, United Kingdom Tel: +44-1255-240000 Fax: +44-1255-240111 Email: enquiries@satouk.com www.satouk.com

American Region

SATO AMERICA, INC.
10350-A Nations Ford Road, Charlotte, NC 28273, U.S.A. Tel: +1-704-644-1650 Fax: +1-704-644-1662 www.satoamerica.com
SATO LABELING SOLUTIONS AMERICA, INC.
1140 Windham Parkway, Romeoville, Illinois 60446, U.S.A. Tel: +1-800-645-3290 Fax: +1-630-771-4210 www.satolabeling.com
• Extensive contact information of worldwide SATO operations can be found on the Internet at www.satoworldwide.com

SATO GROUP OF COMPANIES

Page 4-2 CG4 Series Quick Guide
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