SATO CG408DT, CG412DT, CG408TT, CG412TT User Manual

Quick Guide

For printer model:

CG4 Series

www.satoamerica.com

PN: 9001222A

Read this Quick Guide before using this product.

Keep this document available for future reference.

CG408DT
CG412DT

Direct Thermal Type

CG408TT
CG412TT

Thermal Transfer Type

SATO America, Inc.

10350A Nations Ford Road

Charlotte, NC 28273

Main Phone: [phone]

Technical Support: [phone]

Technical Support Fax: [phone]

E-Mail: [e-mail]

[e-mail]

www.satoamerica.com

© Copyright 2010 SATO America, Inc.

All rights reserved.

Reproduction in any manner of all or part of this document is prohibited.

The content of this document may be changed without prior notice.

Great care has been taken in the preparation of this document. If any problems, mistakes, or omissions are found,
please contact your SATO reseller or technical support center.

FCC Statement

The printer complies with the requirements in Part 15 of FCC Rules for a Class B Computing Device. Operating
the printer in a residential area may cause unacceptable interference to radio and TV reception. If the interference
is unacceptable, you can reposition the equipment, which may improve reception.

Safety Precautions

Safety Precautions

Please read the following information carefully before installing and using the printer.

Pictographic Symbols

This instruction manual and the printer labels use a variety of pictographic symbols to facilitate safe and
correct use of the printer and to prevent injury to others and property damage. The symbols and meanings for
them are given below. Be sure to understand these symbols well before reading the main text.

Ignoring the instructions marked
by this symbol and erroneously
operating the printer could result
in death or serious injury.

Warning

Ignoring the instructions marked
by this symbol and erroneously
operating the printer could result

Caution

Do not set on an unstable area

• Do not set on an unstable area,

Do not place containers full of water
or other liquid on the printer

• Do not place flower vases,

Do not put objects inside the printer

• Do not insert or drop in metal or

Use only the specified voltage

•

in injury or property damage.

such as a wobbly table or
slanted area or an area subject
to strong vibration. If the printer
falls off or topples over, it could
injure someone.

cups, or other containers hold­ing liquids, such as water or
chemicals, or small metal
objects near the printer. If they
are spilled and get inside the
printer, immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center. Using the
printer in this condition could
cause a fire or electric shock.

burnable objects inside the
printer’s openings (cable out­lets, etc.). If foreign objects do
get inside the printer, immedi­ately turn off the power switch,
unplug the power cord from the
outlet, and contact your SATO
reseller or technical support
center. Using the printer in this
condition could cause a fire or
electric shock.

Do not use other than the specified

voltage. Doing so could result in fire
or electric shock.

Example Pictographs

The pictograph means “Caution is required.” A specific
warning symbol is contained inside this pictograph (The sym­bol at left is for electric shock).

The pictograph means “Should not be done.” What is spe­cifically prohibited is contained in or near the pictograph (The
symbol at left means “Disassembly prohibited”).

The pictograph means “Must be done.” What is specifically
to be done is contained in the pictograph (The symbol at left
means “Unplug the power cord from the outlet”).

Warning

Always ground the connections

• Always connect the printer’s
ground wire to a ground. Not
grounding the ground wire could
result in electric shock.

Handling of the power cord

• Do not damage, break, or mod­ify the power cord. Also, do not
place heavy objects on the
power cord, heat it, or pull it
because doing so could dam­age the power cord and cause a
fire or electric shock.

• If the power cord becomes
damaged (core is exposed,
wires broken, etc.), contact your
SATO reseller or technical sup­port center. Using the power
cord in this condition could
cause a fire or electric shock.

• Do not modify, excessively
bend, twist, or pull the power
cord. Using the power cord in
such a condition could cause a
fire or electric shock.

When the printer has been dropped or
broken

• If the printer is dropped or bro­ken, immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center. Using the
printer in this condition could
cause a fire or electric shock.

Do not use the printer when some­thing is abnormal about it

• Continuing to use the printer in
the event something is abnor­mal about it, such as smoke or
unusual smells coming from it,
could result in fire or electric
shock. Immediately turn off the
power switch, unplug the power
cord from the outlet, and contact
your SATO reseller or technical
support center for repairs. It is
dangerous for the customer to
try to repair it, so absolutely do
not attempt repairs on your own.

Do not disassemble the printer

• Do not disassemble or modify
the printer. Doing so could result
in fire or electric shock. Ask your
SATO reseller or technical sup­port center to conduct internal
inspections, adjustments, and
repairs.

Regarding the cutter

• Do not touch the cutter with
your hands or do not put some­thing into the cutter. Doing so
could result in an injury.

Using the head cleaning fluid

•

Use of flame or heat around the

head cleaning fluid is prohibited.
Absolutely do not heat it or subject
it to flames.

• Keep the fluid out of reach of chil­dren to prevent them from acciden­tally drinking it. If the fluid is drunk,
immediately consult with a physi­cian.

CG4 Series Quick Guide Page i

Safety Precautions

Do not place in areas with high
humidity

• Do not place the printer in areas
with high humidity or where con­densation forms. If condensa­tion forms, immediately turn off
the power switch and do not use
the printer until it dries. Using
the printer while condensation is
on it could result in electric
shock.

Carrying the Printer

• When moving the printer,
always unplug the power cord
from the outlet and check to
make sure all external wires are
disconnected before moving it.
Moving the printer with the wires
still connected could damage
the cords or connecting wires
and result in a fire or electrical
shock.

• Do not carry the printer with
paper loaded in it. The paper
could fall out and cause an
injury.

• When setting the printer on the
floor or a stand, make sure not
to get your fingers or hands
pinched under the printer feet.

Power supply

• Do not operate the power
switch or plug in/unplug the
power cord with wet hands.
Doing so could result in electric
shock.

Caution

Power cord

• Keep the power cord away from
hot devices. Getting the power
cord close to hot devices could
cause the cord’s covering to
melt and cause a fire or electri­cal shock.

• When unplugging the power
cord from the outlet, be sure to
hold it by the plug. Pulling it by
the cord could expose or break
the core wires and cause a fire
or electric shock.

• The power cord set that comes
with the printer is especially
made for this printer. Do not use
it with any other electrical
devices.

Top cover

• Be careful not to get your fin­gers pinched when opening or
closing the top cover. Also be
careful the top cover does not
slip off and drop.

Print head

• The print head is hot after print­ing. Be careful not to get burned
when replacing paper or clean­ing immediately after printing.

• Touching the edge of the print
head immediately after printing
could result in injury. Use cau­tion when replacing the label or
cleaning the print head.

• You should not replace the print
head without having received
the proper training.

Loading paper

• When loading roll paper, be
careful not to get your fingers
pinched between the paper roll
and the supply unit.

When not using the printer for a long
time

• When not using the printer for a
long time, unplug the power
cord from the outlet to maintain
safety.

During maintenance and cleaning

• When maintaining and cleaning
the printer, unplug the power
cord from the outlet to maintain
safety

Page ii CG4 Series Quick Guide

Precautions for Installation and Handling

Printer operation can be affected by the printer environment.
Refer to the following instructions for installation and handling of CG4 Series printer.

Select a Safe Location

Safety Precautions

Place the printer on a surface that is flat and level.

If the surface is not flat and level, this may result in poor
print quality. This may also cause malfunction and
shorten the life span of the printer.

Do not place the printer on a location that
produces vibration.

Giving serious vibration or shock to the printer may
cause malfunction and shorten the life span of the
printer.

Keep the printer out of high temperature and hu­midity.

Avoid locations subject to extreme or rapid changes
in temperature or humidity.

Do not place the printer in a location subject to
water or oil.

Do not place the printer in a location where it will be
splashed with water or oil. Water or oil entering
inside the printer may cause a fire, electric shock, or
malfunction.

Avoid dust.

Dust build up may result in poor print quality.

Keep out of direct sunlight.

This printer has a built-in optical sensor. Exposure to
direct sunlight will make the sensor less responsive
and may cause the label to be sensed incorrectly.
Close the top cover when printing.

Power Supply

This printer requires an AC power supply.

Be sure to connect the printer to an AC power supply
via the supplied AC adapter.

Connect the power cord to a grounded power
outlet.

Make sure that the printer is plugged into a grounded
power outlet.

CG4 Series Quick Guide Page iii

Provide a stable source of electricity to the
printer.

When using the printer, do not share its power outlet
with other electrical devices which could cause
power fluctuations and performance issues with your
printer.

Safety Precautions

Page iv CG4 Series Quick Guide

Table of Contents

Table of Contents

Checking Accessories................................................................................................ 1-1

About the Box ....................................................................................................................... 1-1

Names of Parts............................................................................................................ 1-2

Turning On the Power ................................................................................................ 2-1

Power Setting........................................................................................................................2-1

Basic Specifications................................................................................................... 3-1

SATO Group of Companies ....................................................................................... 4-1

SATO Group of Companies .................................................................................................. 4-2

CG4 Series Quick Guide Page 1

Table of Contents

Page 2 CG4 Series Quick Guide