This guide will familiarize you with wireless service and your new phone
through simple, easy-to-follow instructions. It’s all right here – from
setting up your account passwords and voicemail to using the most
advanced features of your new phone.
Welcome and thank you for choosing Qwest®.
i
ii
Introduction
This Phone Guide introduces you to wireless service and all the features
of your new phone. It’s divided into four sections:
⽧ Section 1: Getting Started
⽧ Section 2: Using Your Phone
⽧ Section 3: Qwest
®
Service Features
⽧ Section 4: Safety and Warranty Information
Throughout this guide, you’ll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and
service. The Table of Contents and Index will also help you quickly locate
specific information.
You’ll get the most out of your phone if you read each section.However, if
you’d like to get right to a specific feature, simply locate that section in the
Table of Contents and go directly to that page.Follow the instructions in that
section, and you’ll be ready to use your phone in no time.
WARNING
Please refer to the Important Safety Information section on
page 248 to learn about information that will help you safely use
your phone. Failure to read and follow the Important Safety
Information in this phone guide may result in serious bodily
injury, death,or property damage.
Phone
Guide Note:
Because of updates in phone software, this printed guide may not
be the most current version for your phone.Visit www.qwest.com
to access the most recent version of the phone user guide.
Your Phone’s Menu
The following table outlines your phone’s list menu structure.For more
information about using your phone’s menus,see “Navigating Through
Phone Menus” on page 22.
Setting up service on your new phone is quick and easy. This
section walks you through the necessary steps to unlock your phone, set
up your voicemail, establish passwords, and contact Qwest for assistance
with your wireless service.
Section 1A: Setting Up Service3
Getting Started
Unlocking Your Phone
To unlock your phone,follow these easy steps:
1. Press to turn the phone on.
2. Select Unlock (left softkey).
3. Enter your four-digit lock code. (For security purposes, the code is not
visible as you type.)
Tip:
If you can’t recall your lock code, try using the last four digits of your
wireless phone number or try 0000. If neither of these work, call
Q
west Wireless®Repair at 1-888-879-0611.
Note:
To select a softkey, press the softkey button directly below the softkey
text that is displayed at the bottom left and bottom right of your phone’s
display screen. Softkey actions change according to the screen you’re
viewing and will not be displayed if there is no corresponding action
available.
Setting Up Service
4Section 1A: Setting Up Service
Setting Up Your Voicemail
All unanswered calls to your phone are automatically transferred to your
voicemail, even if your phone is in use or turned off.Therefore, you will want
to set up your voicemail and personal greeting as soon as your phone is
activated.
To set up your voicemail:
1. From standby mode,press and hold .
2. Follow the system prompts to:
䡲
Create your passcode.
䡲
Record your name announcement.
䡲
Record your greeting.
䡲
Choose whether to activate One-Touch Message Access (a
feature that lets you access messages simply by pressing and
holding , bypassing the need for you to enter your
passcode).
For more information about using your voicemail, see “Using Voicemail” on
page 207.
Note:
Voicemail Passcode
If you are concerned about unauthorized access to your voicemail
account, Qwest recommends that you enable your voicemail passcode
(do not activate One-Touch Message Access).
Section 1A: Setting Up Service5
Account Passwords
As a Qwest customer,you enjoy unlimited access to your personal account
information, your voicemail account, and your Sprint Power Vision account.
To ensure that no one else has access to your information,you will need to
create passwords to protect your privacy.
Account Password
If you are the account owner,you’ll have an account password to sign on to
www.qwest.com and to use when calling Qwest Wireless Customer
Service. Your default account password is the last four digits of your Social
Security number.
Voicemail Password
You’ll create your voicemail password (or passcode) when you set up your
voicemail. See “Setting Up Your Voicemail” on page 4 for more information
on your voicemail password.
Sprint Power Vision Password
If your service plan includes Sprint Power Vision, you can set up a Sprint
Power Vision password.This optional password may be used to authorize
purchase of downloadable content and to protect personal information on
multi-phone accounts.
For more information, or to change your passwords, sign on to
www.qwest.com or call Qwest Wireless
®
Repair at 1-888-879-0611.
Setting Up Service
6Section 1A: Setting Up Service
Getting Help
Visit www.qwest.com
You can go online to:
䢇
Review coverage maps.
䢇
Access your account information.
䢇
Find information and accessories for your phone.
䢇
And more.
Reaching Qwest Wireless Customer Service
You can reach Qwest online or by phone:
䢇
Sign on to your account at www.qwest.com.
䢇
Call us toll-free at 1-888-879-0611.
Directory Assistance
Call Directory Assistance from your phone and you’ll have access to a variety
of services and information, including residential, business,and government
listings. There is a per-call charge to use Directory Assistance, and you will
be billed for airtime.
To call Directory Assistance:
䊳
Press .
Operator Services
Operator Services provides assistance when placing collect calls or when
placing calls billed to a local telephone calling card or third party.
To access Operator Services:
䊳
Press .
For more information or to see the latest in products and services, visit us
online at
www.qwest.com.
Section 2
Using Your Phone
8Section 2A: Phone Basics
Section 2A
Phone Basics
In This Section
⽧ Front View of Your Phone (page 9)
⽧ Viewing the Display Screen (page 13)
⽧ Features of Your Phone (page 16)
⽧ Turning Your Phone On and Off (page 18)
⽧ Using Your Phone’s Battery and Charger (page 19)
⽧ Navigating Through Phone Menus (page 22)
⽧ Displaying Your Phone Number (page 23)
⽧ Making and Answering Calls (page 24)
⽧ Entering Text (page 38)
Your phone is packed with features that simplify your life
and expand your ability to stay connected to the people and
information that are important to you. This section will guide you
through the basic functions and calling features of your phone.
Section 2A: Phone Basics9
Front View of Your Phone
Phone Basics
1. Earpiece
2. Main LCD (display)
3. Navigation Key
4. Softkey (left)
5. MENU/OK Key
6. Camera Key
7. Ready Link/
Recorder Button
8. TALK Key
9. Side Volume Key
10. SPEAKER Key
11. Microphone
19.
LED
Indicator
20. Speaker
21. Headset
Jack
22. Sub LCD
23. Charger
Jack
24. External
Control Key
25. Internal
Antenna
26. Camera
Lens
27. Flash
18. Softkey (right)
17. Side Call Key
16. Back Key
15. Side Camera Key
14. END/POWER Key
13. Keypad
12. Accessories Jack
10Section 2A: Phone Basics
Key Functions
1. Earpiece lets you hear the caller and automated prompts.
2. Main LCD (display) displays all the information needed to operate your
phone, such as the call status,the Contacts list, the date and time, and the
signal and battery strength.
3. Navigation Key allows you to scroll through menus quickly and easily.
These keys can also be reassigned to create customized shortcuts.
4. Softkey (left) lets you select softkey actions or menu items corresponding
to the bottom left line on the Main LCD.
5. MENU/OK Key lets you access the phone’s menus and selects the
highlighted choice when navigating through a menu.
6. Camera Key lets you access the Pictures menu and take pictures and
videos.
7. Ready Link/Recorder Button allows you to access the Ready Link List
or Voice Recorder menu.(See “Using Ready Link” on page 162 or “Using
the Voice Recorder” on page 129.)
8. TALK Key allows you to place or receive calls,answer Call Waiting, use
Three-Way Calling, or activate Voice Dial.
9. Side Volume Key allows you to adjust the ringer volume in standby mode
(with the phone open) or adjust the voice volume during a call.The volume
key can also be used to scroll up or down to navigate through the different
menu options.
10. SPEAKER Key lets you place or receive calls in speakerphone mode.
11. Microphone allows other callers to hear you clearly when you are
speaking to them.
12. Accessories Jack allows you to connect a USB cable (included).
CAUTION! Inserting an accessory into the incorrect jack may damage
the phone.
Section 2A: Phone Basics11
13. Keypad lets you enter numbers, letters,and characters, and navigate
within menus. Press and hold keys 2-9 for speed dialing.
14. END/POWER Key lets you turn the phone on or off, end a call,or return to
standby mode.While in the main menu, it returns the phone to standby
mode and cancels your input.When you receive an incoming call, press to
enter silent mode and mute the ringer.
15. Side Camera Key lets you access the camera and video mode and take
pictures and videos.
16. Back Key deletes characters from the display in text entry mode.When in a
menu, pressing the Back key returns you to the previous menu.This key
also allows you to return to the previous screen in a data session.
17. Side Call Key lets you place calls by using Automatic Speech Recognition.
18. Softkey (right) lets you select softkey actions or menu items
corresponding to the bottom right line on the Main LCD.
19. LED Indicator shows your phone’s connection status at a glance.
20. Speaker lets you hear the different ringers and sounds.You can mute the
ringer when receiving incoming calls by pressing ,or any of the
external keys.The speaker also lets you hear the caller’s voice in
speakerphone mode.
21. Headset Jack allows you to plug in either a stereo headset (included) or
an optional headset for convenient, hands-free conversations.
CAUTION! Inserting an accessory into the incorrect jack may damage
the phone.
22. Sub LCD lets you monitor the phone’s status and see who’s calling without
opening the phone.
23. Charger Jack connects the phone to the Travel Charger (included).
Note:
To use the stereo headset included with your phone,please attach the
supplied adapter plug.
Phone Basics
12Section 2A: Phone Basics
24. External Control Key lets you access the Sprint Music Store or navigate
through the media player menu and play music without opening the phone.
This key can also be used when using the Camera and Voice Recorder
functions.
25. Internal Antenna facilitates reception and transmission.
To maximize call performance,do not obstruct the internal antenna area.
(See page 24.)
26. Camera Lens, as part of the built-in camera,lets you take pictures and
videos.
27. Flash lets you take pictures and videos in low light.
Section 2A: Phone Basics13
Viewing the Display Screen
Your phone’s display screen provides a wealth of information about your
phone’s status and options.This list identifies the symbols you’ll see on your
phone’s display screen:
shows your current signal strength. The more lines you have,
the stronger your signal.
means your phone cannot find a signal.
indicates the call is on hold.
tells you a call is in progress.
indicates the Ready Link service is enabled.
indicates the Ready Link service is enabled and the
speakerphone mode is set to on.
indicates the Ready Link service is disabled.
indicates data/Ready Link access is active.
indicates data/Ready Link access is dormant.
indicates data/Ready Link access is disabled.
indicates Sprint Power Vision status.
indicates Sprint Power Vision service is available.
(The icon is animated while service is active.)
indicates Sprint Power Vision service is dormant.
indicates you are “roaming” off the home network.
indicates you have missed voice calls.
indicates you have missed Ready Link calls.
indicates you have scheduled events or call alarms.
Tip:
To view a list of your phone’s icons and descriptions, from the main menu
select Settings > Phone Info > Icon Glossary.
Phone Basics
14Section 2A: Phone Basics
indicates you have alarm clock or countdown notifications.
indicates you have picture messages, voicemail messages,or
text messages.
indicates you have urgent messages.
indicates you have two or more different types of missed calls,
scheduled events, call alarms, or alarm clock notifications.
indicates the Bluetooth feature is enabled (blue icon).
indicates the handset is discoverable by another Bluetooth
device.
indicates the handset is connected to a Bluetooth device (green
icon).
indicates the handset is communicating with a Bluetooth
device.
indicates your access to a secure site.
shows the level of your battery charge. The more black you see,
the more power you have left. (The icon is animated while the
battery is charging.)
shows your battery is charging in “Power Off” state.
indicates volume level 1 to 8 and vibrate feature are set.
indicates 1-beep feature is set.
indicates 1-beep and vibrate feature are set.
indicates the voice call ringer setting is off.
indicates the voice call ringer setting is off and the vibrate
feature is set.
indicates all the sound settings are off and the vibrate feature
is set.
indicates all the sound settings are off.
Section 2A: Phone Basics15
indicates the Location feature of your phone is enabled.
indicates the Location feature of your phone is disabled.
indicates you have a new caller’s message.
indicates the Screen Call Auto setting is on.
indicates your phone is in TTY mode.
indicates Headset mode is set to Ready Link and a headset is
connected.
indicates Headset mode is set to Voice Calls and a headset is
connected.
indicates the alarm clock or countdown setting is on.
indicates the speakerphone mode is set to on.
indicates the call is in progress using the Bluetooth device.
indicates the wired Car Kit device is set to on.
indicates the wired Headset device is set to on.
indicates music is playing in the background.
Note:
Display indicators help you manage your roaming charges by letting you
know when you’re off the home network. (For more information,see
Section 2D: Controlling Your Roaming Experience on page 80.)
Phone Basics
16Section 2A: Phone Basics
Features of Your Phone
Congratulations on the purchase of your phone. The M1 by Sanyo is
lightweight, easy-to-use, and reliable,and it also offers many significant
features and service options. The following list previews some of those
features and provides page numbers where you can find out more:
䢇
Digital dual-band capability allows you to make and receive calls while
on the home network and to roam on other 1900 and 800 MHz digital
networks where roaming agreements have been implemented
(page 80).
䢇
SMS Text Messaging (page 215) provides quick and convenient
messaging capabilities.
䢇
Your Contacts list allows you to store up to 500 entries,with up to seven
phone numbers per entry (page 90).
A separate Ready Link Contacts list provides easy access to up to 200
personal contacts (page 165).
䢇
The built-in Calendar offers several personal information management
features to help you manage your busy lifestyle (page 102).
䢇
Your phone is equipped with a Location feature for use in connection
with location-based services (page 56).
䢇
Your phone’s external LCD display allows you to monitor the phone’s
status and to see who’s calling without opening the phone.
䢇
T9 Text Input lets you quickly type messages with one keypress per
letter (page 40).
䢇
Speed dial lets you dial phone numbers with one keypress (page 37).
䢇
The built-in camera allows you to take full-color digital pictures and
videos, view your pictures and videos using the phone’s display,and
instantly send them to family and friends using Sprint PCS Picture Mail
service (page 137).
Section 2A: Phone Basics17
䢇
The external control key allows you to access the Sprint Music Store or
navigate through the media player menu and play music without
opening the phone (page 190).
䢇
The Automatic Speech Recognition (ASR) allows you to place calls by
speaking to your phone (page 122).
䢇
The File Manager allows you to manage multiple file stored in the
phone’s memory (page 115).
䢇
Supports PictBridge to connect and print to any PictBridge compliant
printer (page 160).
䢇
The Media Player allows you to enjoy streaming video and audio with
your phone (page 183).
䢇
The built-in Bluetooth technology allows you to connect wirelessly to a
number of Bluetooth devices to share information more easily than ever
before (page 194).
Note:
Sprint Power Vision – Your phone and service provide access to the
Sprint Power Vision Network and its enhanced data services, including
Sprint TVSM, the Sprint Music StoreSM, fast Web access, downloadable
games, ringers,and applications, and more. For complete information on
the services available, see “Sprint PCS Vision” on page 221 and “Sprint
Power Vision”on page 237. You can also visit www.qwest.com.
Phone Basics
18Section 2A: Phone Basics
Turning Your Phone On and Off
Turning Your Phone On
To turn your phone on:
䊳
Press .
Once your phone is on, it may display “Looking for service...,” which
indicates that your phone is searching for a signal. When your phone finds a
signal, it automatically enters standby mode – the phone’s idle state.At this
point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,your
phone automatically returns to standby mode.
In Power Save mode, your phone searches for a signal periodically without
your intervention. You can also initiate a search for service by pressing any
key (when your phone is turned on).
Turning Your Phone Off
To turn your phone off:
䊳
Press and hold for two seconds until you see the powering down
animation on the display screen.
Your screen remains blank while your phone is off (unless the battery is
charging).
Tip:
The Power Save feature helps to conserve your battery power when you
are in an area where there is no signal.
Section 2A: Phone Basics19
Using Your Phone’s Battery and Charger
Battery Capacity
Your phone is equipped with a Lithium Ion (Li-Ion) battery. It allows you to
recharge your battery before it is fully drained. The battery provides up to 3.8
hours of continuous digital talk time.
When there are approximately two minutes of talk time left, the phone
sounds an audible alert and then powers down.
Tip:
Be sure to watch your phone’s battery level indicator and charge the
battery before it runs out of power.
Note:
Long backlight settings, searching for service, vibrate mode, browser
use, and other variables may affect the battery’s talk and standby times.
WARNING
Use only Qwest-approved or manufacturer-approved batteries
and chargers with your phone. The failure to use a Qwestapproved or manufacturer-approved battery and charger may
increase the risk that your phone will overheat, catch fire, or
explode, resulting in serious bodily injury,death, or property
damage.
Phone Basics
20Section 2A: Phone Basics
Installing the Battery
To install the Li-Ion battery:
䊳
To install,insert the battery into the opening on the back of the phone
and gently press down until the latch snaps into place.
Removing the Battery
To remove your battery:
1. Make sure the power is off so that you don’t lose any stored numbers
or messages.
2. Push up on the battery release latch and lift the battery up and away
from the phone.
WARNING
Do not handle a damaged or leaking Li-Ion battery as you can be
burned.
Section 2A: Phone Basics21
Charging the Battery
Your phone’s Li-Ion batter y is rechargeable and should be charged as soon
as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off,and you will lose all the
information you were just working on. For a quick check of your phone’s
battery level, glance at the battery charge indicator located in the
upper-right corner of your phone’s display screen. If the battery charge is
getting too low, the battery icon () appears and the phone displays a
warning message.
Always use a Qwest-approved or manufacturer-approved desktop charger,
travel charger,or vehicle power adapter to charge your battery.
Using the Charger
To use the travel charger provided with your phone:
1. Plug the travel charger into a wall outlet.
2. Plug the other end of the travel charger into the charger jack at the
lower left portion of your phone (with the battery installed).
䡲
A red indicator light on the phone lets you know the battery is
charging.
䡲
A green indicator light lets you know when charging completed.
With the Qwest-approved Li-Ion battery, you can recharge the battery before
it becomes completely run down.
Note:
You can also charge your phone’s batter y with the included USB cable.
Simply plug one end of the USB cable into your phone and the other end
into a free USB port on your desktop or laptop computer.
If your battery has been completely run down, it cannot be charged via
the USB cable.
Phone Basics
22Section 2A: Phone Basics
Navigating Through Phone Menus
The navigation key on your phone allows you to scroll through menus quickly
and easily.The scroll bar at the right of the menu keeps track of your position
in the menu at all times.
To navigate through a menu,simply press the navigation key up or down. If
you are in a first-level menu, such as Settings, you may also navigate to the
next or previous first-level menu by pressing the navigation key right or left.
For a diagram of your phone’s menu,please see “Your Phone’s Menu” on
page iii.
Selecting Menu Items
As you navigate through the menu, menu options are highlighted. Select
any numbered option by simply pressing the corresponding number on
the phone’s keypad.You may also select any item by highlighting it and
pressing .
For example, if you want to view your last incoming call:
1. Select to access the main menu.
2. Select Call History by pressing or by highlighting it and
pressing .(It may already be highlighted.)
3. Select Incoming by pressing or by highlighting it and pressing
. (If you have received any calls, they are displayed on the screen.)
Note:
For the purposes of this guide, the above steps condense into “Select
MENU > Call History > Incoming.”
Section 2A: Phone Basics23
Backing Up Within a Menu
To go to the previous menu:
䊳
Press .
To return to standby mode:
䊳
Press .
Displaying Your Phone Number
Just in case you forget your phone number,your phone can remind you.
To display your phone number:
䊳
Select > Settings > Phone Info > Phone#/User ID. (Your
phone number and other information about your phone and account
will be displayed.)
Note:
To select menu options (such as Settings,above), highlight the option
and press MENU. (If the menu options are numbered,you may also select
an option simply by pressing the corresponding number key.)
Tip:
You can also display your phone number through the Contacts menu.
Select MENU > Contacts > My Name Card.To send your contact
information using Bluetooth, select Options (right softkey) >
Send via Bluetooth
.
Phone Basics
24Section 2A: Phone Basics
Making and Answering Calls
Holding Your Phone
To maximize performance,do not obstruct the upper back portion of your
phone where the internal antenna is located while using the phone.
Making Calls
Placing a call from your wireless phone is as easy as making a call from any
landline phone. Just enter the number, press , and you’re on your way to
clear calls.
To make a call using your keypad:
1. Make sure your phone is on.
2. Enter a phone number from standby mode.(If you make a mistake
while dialing, press to erase one digit at a time. Press and hold
to erase the entire number.)
3. Press .(To make a call when you are roaming and Call Guard is
enabled, highlight Roam Call and press . See “Using Call Guard”
on page 83.)
4. Press or close the phone when you are finished.
Tip:
To redial your most recent call (outgoing,incoming, or missed), press TALK
twice.
When making calls off the home network, always dial using 11 digits (1 +
area code + phone number).
CorrectIncorrect
Internal Antenna
Section 2A: Phone Basics25
You can also place calls from your phone by speed dialing numbers from
Phone Basics
your Contacts (page 37), and by using your Call History listings (page 88),
Automatic Speech Recognition (page 122), and Voice-Activated Dialing
(page 120).
Dialing Options
When you enter numbers in standby mode, select Options (right softkey) to
display the following dialing options.
To initiate an option,highlight it and press .
䢇
Abbrev.Dial to dial the phone number in your Contacts list that
ends with the digits you entered. (See “Using Abbreviated Dialing”
on page 35.)
䢇
Call to dial the phone number.
䢇
Call:Speaker On to dial the phone number in speakerphone mode.
䢇
Send Message to send an SMS Text message (page 215) or a
Picture Mail (page 153).
䢇
Save Phone# to save the phone number in your Contacts list.
(See “Saving a Phone Number” on page 33.)
䢇
Find to display Contacts list entries that end with the digits you entered.
(See “Finding a Phone Number” on page 34.)
䢇
Hard Pause to insert a hard pause. (See “Dialing and Saving Phone
Numbers With Pauses” on page 34.)
䢇
2-Sec. Pause to insert a two-second pause. (See “Dialing and
Saving Phone Numbers With Pauses” on page 34.)
䢇
Hyphen to insert a hyphen. (Hyphens are generally for visual appeal
only; they are not necessary when entering numbers.)
26Section 2A: Phone Basics
Answering Calls
To answer an incoming call with the phone open:
1. Make sure your phone is on.(If your phone is off, incoming calls go to
voicemail.)
2. Press to answer an incoming call. (Depending on your phone’s
settings, you may also answer incoming calls by opening the phone or
by pressing any number key.See “Setting the Open/Close Flip
Option” on page 65 and “Setting Any Key Answer” on page 64 for
more information.)
To answer an incoming call with the phone closed:
1. Make sure your phone is on.(If your phone is off, incoming calls go to
voicemail.)
2. When your phone rings or vibrates,press and hold the Side Call key
() on the right side of the phone. (The call will be answered in
speakerphone mode.)
– or –
Open the phone to use the earpiece.
Note:
If the setting for Open Flip is set to “No Action,” opening the phone will not
answer the call. (See “Setting the Open/Close Flip Option” on page 65.)
Section 2A: Phone Basics27
Your phone notifies you of incoming calls in the following ways:
䢇
The phone rings or vibrates.
䢇
The indicator light flashes.
䢇
The backlight illuminates.
䢇
The screen displays an incoming call message.
If the incoming call is from a number stored in your Contacts, the entry’s
name is displayed. The caller’s phone number may also be displayed, if
available.
When receiving a call, the following options are also displayed by selecting
Options (right softkey). To select an option, highlight it and press .
䢇
Call Guard to answer the call when you are in roaming mode.
(See “Using Call Guard” on page 83.)
䢇
Answer or Answer:Speakerto answer the call.
䢇
Select Audio to switch the call to your desired device (if available).
䢇
Answer on Hold to put the call on hold.
䢇
Screen Call to answer the call by using a prerecorded announcement.
(See “Setting Up Screen Call” on page 134.)
䢇
Quiet Ringer to mute the ringer (if available).
Phone Basics
28Section 2A: Phone Basics
Answering a Roam Call With Call Guard Enabled
Call Guard is an option that helps you manage your roaming charges when
making or receiving calls while outside the home network. Please see
Section 2D: Controlling Your Roaming Experience for more information
about roaming.
To answer a call when you are roaming and Call Guard is enabled:
1. Press .
2. Press to proceed while the pop-up message is displayed.
Ending a Call
To disconnect a call when you are finished:
䊳
Close the phone or press .
Missed Call Notification
When an incoming call is not answered, the Missed Call log is displayed on
your screen.
To call the Missed Call entry from the notification screen:
䊳
Select Call (left softkey).
To display a Missed Call entry from standby mode:
1. Select > Missed Alerts.
2. Highlight the entry you wish to view and press .
Tip:
If you have two or more notifications, the Missed Alerts list will appear.
Note:
If the setting for Close Flip is not set to “End,” closing the phone will not
end the call. (See “Setting the Open/Close Flip Option” on page 65.)
Note:
When your phone is off, incoming calls go directly to voicemail.
Section 2A: Phone Basics29
Calling Emergency Numbers
You can place calls to 911 (dial ), even if your phone
is locked or your account is restricted.
During an emergency call select Options (right softkey) to display your
options. To select an option, highlight it and press .
䢇
Speaker On to activate speakerphone mode. (If you are already in
speakerphone mode, Speaker Off will be displayed.)
䢇
Unlock Phone to unlock your phone (appears only if the phone is
locked).
䢇
Close Menu to close the pop-up menu (appears only if the phone is
unlocked).
To exit Emergency mode:
1. Press to end a 911 call.
2. Select Options (right softkey) to display the options menu.
3. Highlight Exit Emergency and press .
Note:
When you are in Emergency mode, you can exit only from the options
menu.
Tip:
Select My Phone(left softkey) to display your phone number during an
emergency call.
Note:
When you place an emergency call, your phone automatically enters
Emergency mode.
Phone Basics
30Section 2A: Phone Basics
To select Emergency mode options:
1. Press to end a 911 call.
2. Select Options (right softkey).
䡲
Call 911 to call 911.
䡲
Call 911: Speaker to call 911 in speakerphone mode.
䡲
Exit Emergency to exit Emergency mode.
3. Highlight an option and press .
Enhanced 911 (E911) Information
This phone features an embedded Global Positioning System (GPS) chip
necessary for utilizing E911 emergency location services where available.
When you place an emergency 911 call, the GPS feature of your phone
begins to seek information to calculate your approximate location.
Depending on several variables, including availability and access to satellite
signals, it may take up to 30 seconds or more to determine and report your
approximate location.
IMPORTANT
Always report your location to the 911 operator when
placing an emergency call.
Some designated emergency
call takers, known as Public Safety Answering Points (PSAPs)
may not be equipped to receive GPS location information from
your phone.
Section 2A: Phone Basics31
In-Call Options
Selecting Options (right softkey) during a call displays a list of features
you may use during the call. To select an option, highlight the option and
press . The following options are available through the Options menu:
䢇
Flash to answer an incoming Call Waiting call or to connect a third party
during Three-Way Calling.
䢇
Mute or Unmuteto mute or reactivate your phone’s microphone.
䢇
Transfer Audio to switch the call to your desired device (if applicable).
䢇
Speaker On or Speaker Off routes the phone’s audio through the
speaker or through the earpiece.
䡲
Select Speaker On to route the phone’s audio through the
speaker.(You can adjust the speaker volume using the volume
keys on the side of the phone.)
䡲
Select Speaker Off to use the phone’s earpiece.
䢇
Three-Way Call to call a third party.
䢇
Missed Alerts to display missed notifications.
䢇
Call History to access the Call History menu. (See “Managing Call History”
on page 85.)
䢇
Contacts to access the Contacts menu. (See “Using Contacts” on
page 90.)
䢇
Messaging to access the Messaging menu.
WARNING
Because of higher volume levels, do not place the phone near your
ear during speakerphone use.
Phone Basics
32Section 2A: Phone Basics
䢇
Toolsto access the Tools menu.(See “Using the Phone’s Calendar and
Tools” on page 101.)
䢇
Settings to access the Settings menu. (See “Controlling Your Phone’s
Settings” on page 43.)
During a call, both the left softkey button and the Side Call key ()
function as the Mute button.Press either one to mute the phone’s
microphone for privacy.Press it again to unmute the phone.
End-of-Call Options
To display the following options,select Options (right softkey) within 10
seconds after disconnecting a call. To select an option, highlight it and
press .
䢇
Call Again to dial the phone number.
䢇
Call:Speaker On to dial the phone number in speakerphone mode.
䢇
Send Message to send a Text or Picture Mail message.
䢇
Save Phone# to save the phone number in your Contacts list.
䡲
Go to Phone Book appears when the number is already in your
Contacts list. (See “Saving a Phone Number” on page 33.)
䢇
Rename to change the current entry’s name to Caller ID name (if
applicable).
Tip:
You can also choose to send a message by selecting Send Msg (left
softkey).
Note:
The End-of-Call options are not displayed for calls identified as
No Caller ID or Restricted.
Section 2A: Phone Basics33
Saving a Phone Number
Your phone can store up to 700 phone numbers in up to 500 Contacts
entries. Each entry’s name can contain 32 characters.Your phone
automatically sorts the Contacts entries alphabetically.(For more
information, see Section 2F: Using Contacts on page 90.)
To save a number from standby mode:
1. Enter a phone number and select Options(right softkey) >
Save Phone#.
2. Select New Name to create a new Contacts entry for the number or
From Ph. Book to save the number to an existing entry.(This step is
not necessary on the very first entry in Contacts.)
3. Select a label and press .
4. Enter a name for the new entry using the keypad and press .
– or –
Search for an existing contact name and pressto save the new
number.
5. Select Save (left softkey) to save the entry.
6. Select Done (left softkey) to return to standby mode.
Phone Basics
34Section 2A: Phone Basics
Finding a Phone Number
You can search Contacts entries for phone numbers that contain a specific
string of numbers.
To find a phone number:
1. Enter the last four or more digits of the number in standby mode.(The
more numbers you enter,the more specific the search becomes.)
2. Select Options (right softkey) > Find.(The Contacts entr y that ends
with the digits you entered appears.)
3. To display the Contacts entry that contains the phone number you
entered, highlight the entry and press . To dial the number,
press .
Dialing and Saving Phone Numbers With Pauses
You can dial or save phone numbers with pauses for use with automated
systems, such as voicemail or credit card billing numbers.
There are two types of pauses available on your phone:
䢇
Hard Pause sends the next set of numbers when you press .
䢇
2-Sec. Pause automatically sends the next set of numbers after two
seconds.
Note:
You can have multiple pauses in a phone number and combine twosecond and hard pauses.
Section 2A: Phone Basics35
To dial or save phone numbers with pauses:
1. Enter the phone number.
2. Select Options (right softkey) and select either Hard Pause or
2-Sec. Pause. (Hard pauses are displayed as a “P” and two-second
pauses as a “T.”)
3. Enter additional numbers.
4. Press to dial the number.
– or –
Select Options (right softkey) > Save Phone# to save the number in
your Contacts.
Using Abbreviated Dialing
Abbreviated Dialing is similar to speed dialing. It allows you to dial a number
by entering the last four or five digits of any number in your Contacts
directory.This feature becomes available when you enable Abbreviated
Dialing and program a five-or six- digit prefix you wish to use for abbreviated
dialing. (See “Setting Abbreviated Dialing” on page 68.)
To place a call using Abbreviated Dialing:
1. Enter the last four or five digits of the prefix phone number.
2. Press .
Tip:
You can also place a call by selecting Options(right softkey) >
Abbrev.Dial
after step 1 above.
Note:
If the digits match more than one entry,the Abbrev.Dial list will be displayed;
select the correct entry and press TALKagain.
Note:
When dialing a number with a hard pause, press TALK to send the next
set of numbers.
Phone Basics
36Section 2A: Phone Basics
Plus (+) Code Dialing
When placing international calls, you can use Plus Code Dialing to
automatically enter the international access code for your location (for
example, 011 for international calls made from the United States).This
feature is subject to network availability.
To make a call using Plus Code Dialing:
1. Press and hold until a “+” is displayed on your phone screen.
2. Dial the country code and phone number you’re calling,and press
. (The access code for international dialing will automatically be
dialed, followed by the country code and phone number.)
Dialing From the Contacts List
To dial directly from a Contacts entry:
1. Select > Contacts > Find/Add Entr y.
2. Highlight the entry you want to call and press to dial the entry’s
default phone number.
– or –
To dial another number from the entry, highlight the name and press
, and then highlight the number you wish to call and press .
Shortcut:
From standby mode, select Contacts (right softkey) to list entries.
Section 2A: Phone Basics37
Using Speed Dialing
You can store up to eight numbers in your phone’s speed dial memory to
make contacting friends and family as easy as pressing a button. With this
feature, you can dial speed dial entries using one keypress for locations 2–9.
(For information on setting up speed dial numbers, see “Assigning Speed
Dial Numbers” on page 97.)
To use speed dial:
䊳
From standby mode, press and hold the appropriate key for
approximately two seconds. The display confirms that the number
has been dialed when it shows “Connecting...”.
Note:
Speed dialing may not be available when you are roaming; when you are
roaming off the home network, you must always dial using 11 digits (1 +
area code + number).
Phone Basics
38Section 2A: Phone Basics
Entering Text
Selecting a Character Input Mode
Your phone provides convenient ways to enter words,letters, punctuation,
and numbers whenever you are prompted to enter text (for example, when
adding a Contacts entry or when using SMS Text Messaging).
To change the character input mode:
1. When you display a screen where you can enter text,select Mode
(right softkey) to change the character input mode.
2. Use your navigation key to select one of the following options:
䡲
T9 Word to enter characters using predictive T9 Text Input.
(See page 40.)
䡲
Alphabet to enter characters by using the Alphabet mode.
(See page 42.)
䡲
SYMBOL to enter symbols.
䡲
SMILEYS to enter smile icons.
䡲
Emoticons to enter “emoticons.”
䡲
Web Shortcuts to enter Web shortcuts (for example,www.,
http://www., or .com).
䡲
Preset Messages to enter preset messages. (See page 58.)
䡲
Recent Messages to enter messages used recently.
Tip:
When you see triangles on the left and right of the menu, you can press
the navigation key left or right to switch between different input modes.
Section 2A: Phone Basics39
䡲
Paste List to paste copied or cut text (if applicable).
䡲
NUMBER to enter numbers.
䡲
Signature to enter your signature. (See page 59.)
䡲
Select Language to select the language (English or Spanish).
䡲
Erase All to erase all text (if applicable).
䡲
Select Text to select stored text for copying or cutting (if
applicable).
䡲
Add Word to store words that you use frequently.(See
page 40.)
䡲
Text Options to display the Text Entry settings menu. (See
page 41.)
Tip:
When entering text, press [shift*] to change letter capitalization (ABC >
abc > Abc
).
Note:
The Input Mode will vary according to the entry field.
Phone Basics
40Section 2A: Phone Basics
Entering Characters Using T9 Text Input
T9 Text Input lets you enter text in your phone by pressing keys just once per
letter.(To select the T9 Word mode when entering text,see “Selecting a
Character Input Mode” on page 38.)
T9 Text Input analyzes the letters you enter using an intuitive word database
and creates a suitable word. (The word may change as you type.)
To enter a word using T9 Text Input:
1. Select the T9 Word character input mode. (See “Selecting a
Character Input Mode” on page 38.)
2. Press the corresponding keys once per letter to enter a word.(For
example, to enter the word “Bill,” press .)
(If you make a mistake, press to erase a single character.Press
and hold to erase an entire word.)
3. To accept a word and insert a space, press .
Adding a Word to the T9 Database
If a word you want to enter is not displayed as an option when you are using
T9 Text Input, you can add it to the database.
To add a word to the T9 Text Input database:
1. Select the Add Word input mode. (See “Selecting a Character Input
Mode” on page 38.)
2. Enter the word using Alphabet Mode and select Save (left softkey).
(See “Entering Characters Using Alphabet Mode” on page 42.) The
word will appear as an option the next time you scroll through options
during T9 Text Input.
– or –
Select the Text Options input mode, and then select T9 Settings.
(See “Selecting a Character Input Mode” on page 38.)
2. Select an option and press .
䡲
Next Word Prediction to automatically display the word by
retrieving incoming messages that may follow the current T9 text
input.
䡲
Word Completion to allow T9 text input to recognize words by
searching Contacts list and messages.
䡲
Predict. Text Mode to allow T9 text input to recognize words
you have added to the T9 database.
䡲
Word Choice List to display the word choice list.
䡲
Show after enter to select when (after 1–3 digits) to display the
word choice list. The word choice list will be displayed based on
the number of digits you selected.
䡲
Show after wait to select how many seconds the phone should
wait to display the word choice list.
For more information about T9 Text Input, visit the Tegic Web site at
www.T9.com.
Phone Basics
42Section 2A: Phone Basics
Entering Characters Using Alphabet Mode
To enter characters using Alphabet Mode (multi-tap key entry):
1. Select the Alphabetmode. (See “Selecting a Character Input Mode”
on page 38.)
2. Press the corresponding keys repeatedly until the desired letter
appears. (For example, to enter the word “Bill,” press twice,
three times,three times, and three times again.)
(If you make a mistake, press to erase a single character.Press
and hold to erase an entire word.)
By default, the first letter of an entry is capitalized and the following letters
are lowercased. After a character is entered,the cursor automatically
advances to the next space after two seconds or when you enter a character
on a different key.
Characters scroll in the following order:
Key
Upper Case
. , @ 1 ? !
ABC
A B C 2
DEF
D E F 3
GHI
G H I 4
JKL
J K L 5
MNO
M N O 6
PQRS
P Q R S 7
TUV
T U V 8
WXYZ
W X Y Z 9
0
Space
Space
Shift
One-character- shifted Caps Lock Unshifted
English Sequence
# /
*
Lower Case
a b c 2
d e f 3
g h i 4
j k l 5
m n o 6
p q r s 7
t u v 8
w x y z 9
Section 2B: Controlling Your Phone’s Settings43
Section 2B
Controlling Your Phone’s Settings
In This Section
⽧ Sound Settings (page 44)
⽧ Display Settings (page 50)
⽧ Location Settings (page 56)
⽧ Messaging Settings (page 57)
⽧ Airplane Mode (page 60)
⽧ TTY Use (page 61)
⽧ Phone Setup Options (page 63)
Using the available menu options, you can customize your phone
to sound, look, and operate just the way you want it to.This section
describes how you can change your phone’s settings to best suit your
needs. Take a few moments to review these options and to adjust or add
settings that are right for you.
Your Phone’s Settings
44Section 2B: Controlling Your Phone’s Settings
Sound Settings
Ringer Types
Ringer types help you identify incoming calls and messages. You can assign
ringer types to individual Contacts entries, types of calls, and types of
messages.
䢇
Preprogrammed Ringers include a variety of standard ringer types
and familiar music.
䢇
Vibrating Ringer alerts you to calls or messages without disturbing
others.
䢇
Downloaded Ringers can be downloaded right to your phone.
Selecting Ringer Types for Incoming Calls
Your phone provides a variety of ringer options that allow you to customize
your ring and volume settings. These options allow you to identify incoming
calls by the ring.
To select a ringer type for incoming calls:
1. Select > Settings > Sounds > Ringer Type >
Incoming Calls.
2. Select With Caller ID or No Caller ID.
3. Use your navigation key to scroll through the available ringers.
4. Press to assign the desired ringer.
To select a distinctive ringer for incoming calls while roaming:
1. Select > Settings > Sounds > Ringer Type >
Incoming Calls.
2. Select Roaming > Distinctive. (Select Normalto deactivate this
Calendar/Alarm. The following items require an additional step:
䡲
Incoming Calls: select With Caller ID, No Caller ID,or
Roaming.
䡲
Ready Link: select Ready Link Calls or R-Link Missed.
䡲
Messaging: select Text or Picture Mail.
3. Using the navigation key, select a setting and press .
Selecting a Tone Length
Your phone offers two options for selecting the audible tones accompanying
a keypress. (Longer tone lengths may be better for tone recognition when
dialing voicemail or other automated systems.)
When ringer volume is set to “Silence All” or “Vibrate All,”voice prompts
cannot be heard.
Your Phone’s Settings
48Section 2B: Controlling Your Phone’s Settings
Adjusting the Phone’s Volume Settings
You can adjust your phone’s volume settings to suit your needs and your
environment.
To adjust the ringer volume:
1. Select > Settings > Sounds > Volume > Ringer.
2. Using the navigation key, choose a volume level, 1 Beep,or
Ringer Off and select Done (left softkey).
When selecting a volume, press MENU to put a check mark in the
Tip:
box next to Always Vibrate.This setting makes the ringer vibrate at
any volume level.
You can choose a volume level,1 Beep, Ringer Off,Vibrate All,or
Silence All from standby mode (or adjust the earpiece volume during a
call) by using the volume key on the left side of your phone.
Adjusting the Alert Volume Settings
This setting controls the alert volume of Ready Link,Voicemail, message,
and Calendar/Alarm. You can set the alert volume separate from the ringer
volume setting.
3. Using the navigation key, choose a volume level, and select Done
(left softkey).
Adjusting the Application, Start-up/Power-off, or
Key Beep Volume
To adjust the Application,Start-up/Power-off, or Key Beep volume:
1. Select > Settings >Sounds > Volume.
2. Select Application, Start-up/Pw-off, or Key Beep.
3. Using the navigation key, choose a volume level, and select Done
(left softkey).
Alert Notification
Your phone can alert you with an audible tone when you change service
areas, once a minute during a voice call, or when there are incoming or
missed Ready Link calls.
3. Use your navigation key to select a setting and press .
Your Phone’s Settings
50Section 2B: Controlling Your Phone’s Settings
Silence All
There may be times when you need to silence your phone entirely.The
phone’s Silence All option allows you to mute all sounds without turning your
phone off.
To activate Silence All:
䊳
With the phone open, press and hold the volume key down in standby
mode. (The screen will display “Silence All.”)
To deactivate Silence All:
䊳
Press the volume key up repeatedly to select a desired volume level.
Display Settings
Changing the Text Greeting
The text greeting can be up to 15 characters and is displayed on your
phone’s screen in standby mode.You may enter your own custom greeting
or choose the preset greeting.
2. Enter a custom greeting using your keypad and press .
(See “Entering Text” on page 38.) (To erase the existing greeting one
character at a time, press . To erase the entire greeting, press and
hold .)
To display the preset greeting:
䊳
Select > Settings > Display > Greeting > Qwest.
Tip:
You can also select Vibrate Allto set your phone to vibrate only (all
sounds will be muted).
Section 2B: Controlling Your Phone’s Settings51
Changing the Backlight Time Length
The backlight setting lets you select how long the display screen and keypad
remain backlit after any keypress is made.
To change the backlight setting:
1. Select > Settings > Display > Backlight.
2. Select Main LCD or Sub LCD.
3. Select a time setting and press .
To change the Keypad backlight setting:
1. Select > Settings > Display> Backlight > Key.
2. Select a time setting and press .
Changing the Display Screen Animation
Your new phone offers options for what you see on the display screen during
various phone functions.
To change the animation display:
1. Select > Settings > Display > Animation.
2. Select Standby, Outgoing Calls, or Service Search.
3. Select Set, and then select an option (Preset, My Content,
Get New, My Albums, Assigned Media,or Off) and press .
䡲
For standby,you can select Time to set the animation starting
time. To set the display size, select Video Size (if applicable).
4. Select an animation display and press .
Note:
Long backlight settings affect the battery’s talk and standby times.
Your Phone’s Settings
52Section 2B: Controlling Your Phone’s Settings
Changing the Display for Incoming Calls
You can set the color or downloaded image to be shown on the Incoming
Calls display.
To change the incoming calls display:
1. Select > Settings > Display > Incoming Calls.
2. Select an option (Preset,My Content, Get New,My Albums,
Assigned Media, or Off) and press .
3. Select a color or image and press .
Changing the Clock/Calendar Display for
Standby Mode
Select from among a variety of items to be displayed in standby mode.
To set the clock/calendar display for standby mode:
1. Select > Settings > Display > Clock/Calendar.
2. Select Main LCD or Sub LCD.
3. Select an item and press .
4. Select OK (left softkey) to apply the clock display setting.
Changing the Screen Saver
Your new phone offers you the option of displaying a screen saver while in
standby mode.
To change the screen saver:
1. Select > Settings > Display > Screen Saver.
2. Select Main LCD or Sub LCD.
3. Select an option (Preset,My Content, Get New,My Albums,
Assigned Media, or Off) and press .
4. Select the desired screen saver and press .
Section 2B: Controlling Your Phone’s Settings53
Power Save Mode
This feature helps conserve your battery power by setting the Main LCD and
Sub LCD backlights to “Always Off,” and by setting the Main LCD sleep
mode to “after 30 sec.” and the Sub LCD sleep mode to “after 5 sec.”
To set this feature:
1. Select > Settings > Display > Power Save Mode.
2. A message appears.Select OK (left softkey) to continue.
3. Select On and press . (Select Off to deactivate this feature.)
Customizing the User Interface
Your phone lets you customize the user interface (UI) of the Standby Screen,
Main Menu, and My Favorites with your choice of downloaded themes to
reflect your personality.
To customize the display themes:
1. Select > Settings > Display > Themes.
2. Select SANYO or available downloaded themes.
䡲
SANYO displays the preset standard clock display selected in
the Calendar/Clock menu. (See “Changing the Clock/Calendar
Display for Standby Mode” on page 52.)
Note:
If you change back to SANYO after you have applied a theme, the phone
will return to the previous clock display.Also, if you select a theme other
than SANYO, the navigation key shortcuts are disabled.
Your Phone’s Settings
54Section 2B: Controlling Your Phone’s Settings
Changing the Phone’s Menu Style
Your phone allows you to choose how the menu is displayed on the screen.
To select the display’s menu style:
䊳
Press to access the main menu, and then select Options (right
softkey) > Change View.
Changing the Display for Area Name
This feature enables you to show the area of the phone number you are
calling or are called from when the number is not registered in your Contacts
list. For example, a call to or from 213-555-5555 will display “California.”
To set your area name display:
1. Select > Settings > Display > Others > Match Area Code.
2. Select On or Off and press .
Changing the Display for My Buddy
This feature enables you to see a humorous animation on the Main LCD by
opening the phone.
This feature is available only when the phone number has 10 digits,or 11
digits beginning with 1, and matches an area code.
Section 2B: Controlling Your Phone’s Settings55
Changing the Text Font Size
This setting allows you to adjust the display appearance when entering text
(for example, when writing a message or when adding a Contacts entry) or
when viewing a message.
3. Select an option and press . (Select Off to deactivate this feature.)
Location Settings
Your phone is equipped with a Location feature for use in connection with
location-based services.
The Location feature allows the network to detect your position. Turning
Location off will hide your location from everyone except 911.
To enable your phone’s Location feature:
1. Select > Settings > Location. (The Location disclaimer will be
displayed.)
2. Read the disclaimer and select OK(left softkey).
3. Select On or Off and press .
When the Location feature is on, your phone’s standby screen will display
the icon.When Location is turned off, the icon will be displayed.
Note:
Turning Location on will allow the network to detect your position using
GPS technology,making some applications and services easier to use.
Turning Location off will disable the GPS location function for all purposes
except 911, but will not hide your general location based on the cell site
serving your call. No application or service may use your location without
your request or permission. GPS-enhanced 911 is not available in all
areas.
Section 2B: Controlling Your Phone’s Settings57
Messaging Settings
Staying connected to your friends and family has never been easier.With
your phone’s advanced messaging capabilities,you can send and receive
many different kinds of text messages without placing a voice call.
Your phone’s messaging settings make text messaging even faster and
easier by letting you decide how you would like to be notified of new
messages, create a signature with each sent message,and create your own
preset messages, to name just a few.
Setting Message Notification
When you receive a message, your phone notifies you by displaying an icon
on your display screen. You can also choose to be notified with a message
notification on your display screen.
To set message notification:
1. Select > Settings > Messaging > Notification.
2. Select Msgs and Icon or Icon Only and press .
Tip:
To access Messaging settings menu,you can also select MENU >
Messaging > Settings
.
Your Phone’s Settings
58Section 2B: Controlling Your Phone’s Settings
Managing Preset Messages
Your phone is loaded with twenty preset messages,in English and in
Spanish, to help make sending text messages faster and easier. These
messages, such as “Where are you?,” “Let’s get lunch,” and “Meet me at,”
can be customized or deleted to suit your needs.
To edit a preset message:
1. Select > Settings > Messaging > Preset Msgs. (The list of
preset messages is displayed.)
2. Select the message you want to edit and press .
3. Use your keypad to edit the message and select OK(left softkey) to
save your changes.
䡲
To reset all messages,select Options (right softkey) >
Reset All Msgs > Yes during step 2 above.
Airplane Mode allows you to use many of your phone’s features,such as
Games, Music,Voice Recorder, etc.,when you are in an airplane or in any
other area where making or receiving calls or data is prohibited. When your
phone is in Airplane Mode, it cannot send or receive any calls or access
online information.
To set your phone to Airplane Mode:
1. Select > Settings > Others > Airplane Mode.
2. Read the disclaimer and select OK(left softkey).
3. Select On or Off and press .
While in Airplane Mode, your phone’s standby screen will display
“Phone Off.”
Note:
The Delivery Receipt feature may not currently be implemented.
Section 2B: Controlling Your Phone’s Settings61
TTY Use
A TTY (also known as a TDD or Text Telephone) is a telecommunications
device that allows people who are deaf, hard of hearing, or who have speech
or language disabilities, to communicate by telephone.
Your phone is compatible with select TTY devices. Please check with the
manufacturer of your TTY device to ensure that it supports digital wireless
transmission. Your phone and TTY device will connect via a special cable that
plugs into your phone’s headset jack.If this cable was not provided with your
TTY device, contact your TTY device manufacturer to purchase the
connector cable.
When establishing your wireless service, please call Qwest via
the state Telecommunications Relay Service (TRS) by first dialing
2. Read the disclaimer and select OK(left softkey).
3. Select Enable and press to turn TTY mode on.
– or –
Select Disable and press to turn TTY mode off.
WARNING
911 Emergency Calling
Qwest recommends that TTY users make emergency calls by
other means, including Telecommunications Relay Services
(TRS), analog cellular, and landline communications. Wireless TTY
calls to 911 may be corrupted when received by public safety
answering points (PSAPs), rendering some communications
unintelligible.The problem encountered appears related to TTY
equipment or software used by PSAPs.This matter has been
brought to the attention of the FCC, and the wireless industry and
the PSAP community are currently working to resolve this.
Note:
In TTY Mode,your phone will display the TTY access icon.
If TTY mode is enabled,the audio quality of non-TTY devices connected
to the headset jack may be impaired.
Section 2B: Controlling Your Phone’s Settings63
Phone Setup Options
My Favorites
Your phone offers you the option of assigning a shortcut key to a favorite or
often-used function. Selecting Favorites(left softkey) in standby mode will
launch your personally designated shortcut.
To assign your shortcut key:
1. Select Favorites (left softkey) to display the My Favorites list.
2. Highlight <Add Favorite> and press .
3. Select one of the following options.
䡲
Contact to display stored Contacts entries.
䡲
My Content to display downloaded items stored in your phone.
䡲
My Album to display thumbnail images stored in your In Phone
folder.
䡲
Web Bookmark to display your bookmarked sites.
䡲
Menu Item to assign an often-used menu item.
4. Using the navigation key or your keypad,select functions to be
assigned to the My Favorites list.
5. Select Assign (left softkey) to save.
From My Favorites list, select Options (right softkey) to display the following
items. To select an item, highlight it and press :
䢇
Replace to replace an existing shortcut key.
䢇
Remove to remove an existing shortcut key.
䢇
Remove All to remove all the existing shortcut key.
䢇
Help to display the My Favorite list information.
Your Phone’s Settings
64Section 2B: Controlling Your Phone’s Settings
Auto-Answer Mode
You may set your phone to automatically pick up incoming calls in
speakerphone mode or when connected to an optional hands-free device.
To set Auto-Answer mode:
1. Select > Settings > Others > Auto Answer.
2. To select an option, highlight it and press .
䡲
Hands-free to answer calls automatically when the phone is
connected to a hands-free device (sold separately). Remember,
your phone will answer calls in Auto-Answer mode even if you
are not present.
䡲
Speakerphone to answer calls automatically in speakerphone
mode.
3. Select 5 Seconds, 15 Seconds, or Offand press .
Display Language
You can choose to display your phone’s onscreen menus in English or in
Spanish.
To assign a language for the phone’s display:
1. Select > Settings > Others > Language.
2. Select English or Español and press .
Setting Any Key Answer
This feature allows you to answer incoming calls by pressing any key (except
, , softkeys,and external keys).
To turn Any Key Answer on or off:
1. Select > Settings > Others > An y Key Answer.
2. Select On or Off and press .
Section 2B: Controlling Your Phone’s Settings65
Setting the Open/Close Flip Option
This feature enables you to answer an incoming call by opening the phone or
to end a call by closing the phone.
To activate the Open Flip feature:
1. Select > Settings > Others > Open/Close Flip.
2. Select Open and press .
3. Select Answer Call and press .
䡲
To deactivate this feature,select No Action.
To activate the Close Flip feature:
1. Select > Settings > Others > Open/Close Flip.
2. Select Close. (You will see a message on the display.)
3. Select OK (left softkey) to continue.
4. Select an option from the following and press .
䡲
End to end the call.
䡲
Continue(Mute) to continue the call. Your voice is muted;
however you can hear the caller’s voice from the speaker.
䡲
Continue(Unmute) to continue the call.You can hear the
caller’s voice and speak to the phone to answer.
Note:
The Close Flip feature does not apply during Ready Link calls or when you
are using the speakerphone, a headset,or a car kit.
Your Phone’s Settings
Setting Power On to Alert
Power On to Alert helps prevent unintentional or accidental power-on of your
phone’s alarm settings while your phone is turned off (default setting is off).
This feature applies only to Event Alerts, Call Alarm, and Alarm Clock.
To turn Power On to Alert on or off:
1. Select > Settings > Others > Power On to Alert.
2. Select On or Off and press .
䡲
On activates alarm in Airplane Mode even if the phone is turned
off.
䡲
Off deactivates all alarm settings while the phone is turned off.
Setting the Key Guard
This feature enables you to lock external keys while the phone is closed.
To turn the Key Guard on or off:
1. Select > Settings > Others > Key Guard.
2. Select On or Off and press .
Tip:
You can deactivate this feature temporarily by pressing and holding
either the Side Call key () or on the external control key while the
phone is closed.
Note:
This feature does not apply when the phone is open.
66Section 2B: Controlling Your Phone’s Settings
Section 2B: Controlling Your Phone’s Settings67
Setting Navigation Key Shortcuts
You can use the navigation key as a shortcut to access specific menu items
directly from standby mode. With this feature,you can reassign the default
shortcut keys to the menu items you choose.
To set the navigation key shortcuts:
1. Select > Settings > Others > Navigation Keys.
2. Select the shortcut key you wish to reassign and press .
3. Using the navigation key or your keypad,select a function.
4. Select Assign (left softkey) to save.
Setting Text Entry Options
To set your text entry options:
1. Select > Settings > Others > Text Entry.
2. Select an option and press .
䡲
Auto-Capital to turn auto-capitalization on or off.
䡲
My Words to add or edit a word in the T9 database (see
page 40).
䡲
Input Language to select the language (English or Spanish).
䡲
Default Input to select T9 word,Alphabet, or Retain Mode for
the initial entry mode.
䡲
Auto-Space to turn auto-spacing on or off after T9 words you
enter.
䡲
Recent Access to display the three most recently used input
mode menu items from the top of the list when this setting is set
to on.
䡲
T9 Settings to customize the T9 settings (see page 41).
䡲
Add Word to store words that you use frequently (see page 40).
Note:
These shortcuts are available only when the display theme is set to
SANYO (see “Customizing the User Interface” on page 53).
Your Phone’s Settings
68Section 2B: Controlling Your Phone’s Settings
䡲
Auto-Complete to turn auto-completion on or off.
䡲
Help to see the T9 instruction page.
Setting Abbreviated Dialing
Abbreviated Dialing allows you to dial a number using the last four or five
digits of the phone number.You can use either of the following options for
this feature:
䢇
Ph. Book Match allows you to retrieve any number saved in your
Contacts list by entering the last three to six digits of the number.
䢇
Prepend # allows you to predefine the first five- or six-digit prefix you
wish to use for abbreviated dialing, so that you can dial a number by
entering only the last four or five digits of the number.
To set Abbreviated Dialing:
1. Select > Settings > Others > Abbrev. Dial.
2. Select Ph. Book Match, and then select Enable or Disable.
3. Select Prepend, and then select Enable.
4. Select Prepend#, enter the first five- or six- digit prefix, and then
select OK (left softkey).
䡲
To deactivate this feature,select Disable during
step 3 above.
Note:
This setting does not apply to 911 or Directory Assistance.
Tip:
To make an Abbreviated Dial call, see “Using Abbreviated Dialing” on
page 35.
Section 2B: Controlling Your Phone’s Settings69
Setting Headset Mode
This feature allows you hands-free phone use. Set the headset mode to
Voice Call or Ready Link call and press the Turbo Button (the operation
button) on the headset to activate useful functions.
To connect the headset:
䊳
Simply plug the headset into your phone’s headset jack.
To set the headset mode:
1. Select > Settings > Others > Headset Mode.
2. Select Turbo Button.
3. Select Voice Calls, Ready Link, or Off and press .
To set the sound mode:
1. Select > Settings > Others > Headset Mode.
2. Select Earpiece.
3. Select Stereo or Mono and press .
To set the ringer sound:
1. Select > Settings > Others > Headset Mode.
2. Select Ringer Sound.
3. Select Normal or Headset Only and press .
Note:
Be sure to use only the stereo headset that comes with your phone. Using
other headsets could damage your phone.
Your Phone’s Settings
70Section 2C: Setting Your Phone’s Security
Section 2C
Setting Your Phone’s Security
In This Section
⽧ Accessing the Security Menu (page 71)
⽧ Using Your Phone’s Lock Feature (page 71)
⽧ Restricting Calls (page 73)
⽧ Using Special Numbers (page 74)
⽧ Erasing Phone Content (page 75)
⽧ Resetting the Browser (page 76)
⽧ Resetting Favorites (page 76)
⽧ Resetting Your Phone (page 77)
⽧ Resetting Your Picture Mail Account (page 77)
⽧ Resetting Default Settings (page 78)
⽧ Security Features for Sprint Power Vision (page 79)
By using the security settings on your phone, you receive peace
of mind without sacrificing flexibility.This section will familiarize you
with your phone’s security settings.With several options available, you
can customize your phone to meet your personal needs.
Section 2C: Setting Your Phone’s Security71
Accessing the Security Menu
All of your phone’s security settings are available through the Security menu.
You must enter your lock code to view the Security menu.
To access the Security menu:
1. Select > Settings > Security.
2. Enter your lock code to display the Security menu.
Using Your Phone’s Lock Feature
Locking Your Phone
When your phone is locked, you can only receive incoming calls or make
calls to 911 or special numbers. (See “Using Special Numbers” on page 74.)
To lock your phone:
1. From the Security menu,select Lock Phone > Lock Now. (To set
your phone to lock the next time it is turned on, select On Power-up.)
2. Select Full Lock or Excep.Incoming Calls and press .
Unlocking Your Phone
To unlock your phone:
1. From standby mode,select Unlock (left softkey).
2. Enter your lock code.
Tip:
If you can’t recall your lock code, try using the last four digits of your
wireless phone number or try 0000. If neither of these work, call
Q
west Wireless®Repair at 1-888-879-0611.
Your Phone’s Security
72Section 2C: Setting Your Phone’s Security
Changing the Lock Code
To change your lock code:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Others > Change Lock, and then enter and re-enter your
new lock code.
Calling in Lock Mode
You can place calls to 911 and to your special numbers when in lock mode.
(For information on special numbers, see “Using Special Numbers” on
page 74.)
To place an outgoing call in lock mode:
䊳
To call an emergency number or special number, enter the phone
number and press .
Locking the Pictures Menu
With this feature, you must enter your lock code when you access the
pictures menu.
To lock the pictures menu:
1. Select > Settings > Security, and then enter your lock code.
With this feature, you can choose to restrict access to Sprint Power Vision
services, incoming and outgoing voice calls, and Ready Link calls or
settings.
To activate lock services:
1. From the Security Menu,select Others > Lock Services.
2. Select Voice Calls, Power Vision,or Ready Link.
3. Select Locked. (Select Unlockedto deactivate this feature.)
Restricting Calls
There may be occasions when you want to limit the numbers your phone can
call or from which it can receive calls. You can use the Restrict Calls setting
to do just that. (The Restrict Calls setting does not apply to 911.)
To restrict calls:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Others > Limit Use.
3. Select Outgoing Calls or Incoming Calls.
4. Select an option and press .
䡲
Allow All lets you make or receive all calls.
䡲
Phone Book Only lets you make or receive calls to or from
Contacts entries, voicemail, or special numbers only.
䡲
Special #s Only lets you make or receive calls to or from
three special numbers only.(See “Using Special Numbers” on
page 74.)
Note:
Restricted incoming calls are forwarded to voicemail.
Your Phone’s Security
74Section 2C: Setting Your Phone’s Security
Using Special Numbers
Special numbers are important numbers that you have designated as being
“always available.” You can call and receive calls from special numbers
even if your phone is locked.
You can save up to three special numbers in addition to your Contacts
entries. (The same number may be in both directories.)
To add or replace a special number:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Others > Special #s.
3. Select a field for your entry.
4. Enter the number and press .
Note:
Special numbers cannot be called if Lock Services (see page 73) is
set to Locked.
Note:
There are no speed dial options associated with special numbers.
Section 2C: Setting Your Phone’s Security75
Erasing Phone Content
You can quickly and easily erase all the content that you have created in your
phone.
To erase phone content:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Erase/Reset, and then select an option from the following
and press .
䡲
Erase Ph. Book to erase all of your Contacts entries.
䡲
Erase My Content to erase all items you have downloaded to
your phone.
䡲
Erase Pictures to erase all pictures and videos saved in the
phone.
䡲
Erase Voice Data to erase all voice data and call memos saved
in the phone.
䡲
Erase Voice Tag to erase all voice tags you have recorded.
䡲
Erase Messages to erase all messages (including locked ones)
in the Inbox, Sent Mail ,Pending, and Drafts folders; all Recent
Lists; and all user-created preset messages (text messages,
etc.).
䡲
Erase Cal. Events to erase all scheduled events (including
secret ones).
䡲
Erase Memory to erase all data and folders you have made in
File Manager.
3. If you are certain you would like to erase,select OK (left softkey), and
then select Yes.
Your Phone’s Security
76Section 2C: Setting Your Phone’s Security
Resetting the Browser
This option resets your Web browser’s history, bookmarks, cookies, autocomplete text, and URLs.
To reset the browser:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Erase/Reset > Reset Browser.
3. If you are certain you would like to reset ,select OK (left softkey), and
then select Yes.
Resetting Favorites
This option resets all of your favorites settings.
To reset favorites:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Erase/Reset > Reset Favorites.
3. If you are certain you would like to reset your favorites settings,select
OK (left softkey),and then select Ye s.
Section 2C: Setting Your Phone’s Security77
Resetting Your Phone
Resetting the phone resets all settings and erases all data on your phone
(except data saved in the File Manager).
To reset your phone:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Erase/Reset > Reset Phone. (A disclaimer is displayed.)
3. Read the disclaimer and select OK(left softkey).
4. If you are certain that you would like to erase all the data and reset
your settings, select Yes .
Resetting Your Picture Mail Account
This option resets your authentication ID for your Sprint PCS Picture Mail
account.
To reset your Picture Mail account:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Picture Mail > Reset Picture Mail. (A warning is displayed.)
3. Read the disclaimer and select OK(left softkey).
4. If you are certain that you would like to reset your Picture Mail
account, select Yes .
Your Phone’s Security
78Section 2C: Setting Your Phone’s Security
Resetting Default Settings
Resetting the default settings restores all the factory defaults, including the
ringer types and display settings. The Contacts,Call History, Calendar, and
Messaging are not affected.
To reset default settings:
1. Select > Settings > Security, and then enter your lock code.
(The Security menu is displayed.)
2. Select Erase/Reset > Default Settings. (A warning is displayed.)
3. Read the disclaimer and select OK(left softkey).
4. If you are certain that you would like to restore all the factory settings,
select Yes.
Section 2C: Setting Your Phone’s Security79
Security Features for Sprint Power Vision
Enabling and Disabling Sprint Power Vision Services
You can disable Sprint Power Vision services without turning off your phone;
however,you will not have access to all Sprint Power Vision services,
including Web and messaging.Disabling Sprint Power Vision will avoid any
charges associated with data services. While signed out,you can still place
or receive phone calls, check voicemail, and use other voice services.You
may enable Sprint Power Vision services again at any time.
To disable Sprint Power Vision services:
1. Select > Settings > Power Vision > Disable Vision.
(A message will be displayed.)
2. Select Disable (right softkey) to confirm that you want to
sign out.
To enable Sprint Power Vision services:
1. Select > Settings > Power Vision > Enable Vision.
(A message will be displayed.)
2. Select OK (left softkey) to enable Vision service.
Note:
Disabling Sprint Power Vision services disables all data services,
including those described in Section 3B: Sprint PCS Vision on page 221.
Your Phone’s Security
80Section 2D: Controlling Your Roaming Experience
Section 2D
Controlling Your Roaming Experience
In This Section
⽧ Understanding Roaming (page 81)
⽧ Setting Your Phone’s Roam Mode (page 82)
⽧ Using Call Guard (page 83)
⽧ Using Data Roam Guard (page 84)
Roaming is the ability to make or receive calls when you’re off
the home network. Your new M1 by Sanyo works anywhere on the
home network and allows you to roam on 1900 and 800 MHz digital
networks where roaming agreements have been implemented.
This section explains how roaming works as well as special features that
let you manage your roaming experience.
Section 2D: Controlling Your Roaming Experience81
Understanding Roaming
Recognizing the Roaming Icon on the Display Screen
Your phone’s display screen always lets you know when you’re off the
home network. Any time you are roaming,the phone displays the roaming
icon ( ).
Roaming on Other Digital Networks
When you’re roaming on digital networks, your call quality and security will
be similar to the quality you receive when making calls on the home network.
However,you may not be able to access certain features, depending on the
available network.
Checking for Voicemail Messages While Roaming
When you are roaming off the home network, you may not receive on-phone
notification of new voicemail messages. Callers can still leave messages,
but you will need to periodically check your voicemail for new messages if
you are in a roaming service area for an extended period of time.
To check your voicemail while roaming:
1. Dial 1 + area code + your phone number.
2. When you hear your voicemail greeting,press .
3. Enter your passcode at the prompt and follow the voice prompts.
When you return to the home network, voicemail notification will resume as
normal.
Note:
If you’re on a call when you leave the home network , your call is dropped.
If your call is dropped in an area where you think network service is
available, turn your phone off and on again to reconnect to the home
network.
Tip:
Remember,when you are using your phone off the home network, always
dial numbers using 11 digits (1 + area code + number).
Roaming
82Section 2D: Controlling Your Roaming Experience
Setting Your Phone’s Roam Mode
Your phone allows you to control your roaming capabilities.By using the
Roaming menu option, you can determine which signals your phone
accepts.
Set Mode
Choose from three different settings on your phone to control your roaming
experience.
Automatic seeks network service. When network service is
unavailable, the phone searches for an alternate system.
䡲
Roaming Only forces the phone to seek a roaming system. The
previous setting (Qwest Only or Automatic) is restored the next
time the phone is turned on.
Section 2D: Controlling Your Roaming Experience83
Using Call Guard
Your phone has two ways of alerting you when you are roaming off the home
network: the onscreen roaming icon and Call Guard. Call Guard makes it
easy to manage your roaming charges by requiring an extra step before you
can place or answer a roaming call. (This additional step is not required
when you make or receive calls while on the home network.)
1. From standby mode,dial 1 + area code + the seven-digit number
and press .
2. Press to proceed while the pop-up message is displayed.
– or –
Press any key to erase the pop-up message, and then select Options
(right softkey) > Roam Call.
To answer incoming roaming calls with Call Guard on:
1. Press . (A message will be displayed notifying you that roaming
charges will apply.)
2. Press to proceed while the pop-up message is displayed.
– or –
Press any key to erase the pop-up message, and then select Options
(right softkey) > Answer.
Note:
If the Call Guard feature is set to On, you need to take extra steps to make
and receive roaming calls.
Roaming
84Section 2D: Controlling Your Roaming Experience
Using Data Roam Guard
Depending on service availability and roaming agreements, your phone may
be able to access data services while roaming on certain digital systems. You
can set your phone to alert you when you are roaming off the home network
and try to use data services such as messaging.