2011 Samsung Techwin Co., Ltd. All rights reserved.
Trademark
The name of this product is the registered trademark of Samsung Techwin Co., Ltd.
Other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this
document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of
Samsung Techwin.
Disclaimer
Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but
no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on
the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this document
without prior notice.
Warranty
If the product does not operate properly in normal conditions, please let us know. Samsung Techwin will resolve
the problem for free of charge. The warranty period is 3 years. However, the followings are excluded:
•
If the system behaves abnormally because you run a program irrelevant to the system operation.
•
Deteriorated performance or natural worn-out in process of time
❖Design and specifications are subject to change without prior notice.
❖The default password can be exposed to a hacking thread so it is recommended to change the
password after installing the product.
Note that the security and other related issues caused by the unchanged password shall be
responsible for the user.
is the registered logo of Samsung Techwin Co., Ltd.
overview
IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings, Install in accordance with the manufacturer’s
instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized
plug has two blades with one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the third prong are provided for
your safety. If the provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by
the manufacturer, or sold with the apparatus. When a cart is used,
use caution when moving the cart/apparatus combination to avoid
injury from tip-over.
13. Unplug this apparatus during lighting storms or when unused for
long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus
has been exposed to rain or moisture, does not operate normally, or has been dropped.
● OVERVIEW
English _3
overview
WARNING
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC
OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS
ON THE EQUIPMENT.
Apparatus shall not be exposed to dripping or splashing and that no objects
filled with liquids, such as vases, shall be placed on the apparatus.
CAUTION
CAUTION
RISK OF ELECTRIC SHOCK.
DO NOT OPEN
CAUTION
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
: TO REDUCE THE RISK OF ELECTRIC SHOCK.
DO NOT REMOVE COVER (OR BACK).
NO USER SERVICEABLE PARTS INSIDE.
EXPLANATION OF GRAPHICAL SYMBOLS
The lightning flash with arrowhead symbol, within an
equilateral triangle, is intended to alert the user to the
presence of “dangerous voltage” within the product’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended
to alert the user to the presence of important operating
and maintenance (servicing) instructions in the literature
accompanying the product.
4_ overview
Battery
Batteries(battery pack or batteries installed) shall not be exposed to excessive
heat such as sunshine, fire or the like.
CAUTION
These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than
that contained in the operating instructions unless you are qualified to do so.
The BNC Out terminal of the product is provided for easier installation, and is
not recommended for monitoring purposes.
If you keep the BNC cable connected, a risk of lightening may cause damage
or malfunction to the product.
Please use the input power with just one camera and other devices must not
be connected.
● OVERVIEW
English _5
overview
Please read the following recommend safety precautions carefully.
Do not place this apparatus on an uneven surface.
Do not place this apparatus near conductive material.
Do not attempt to service this apparatus yourself.
Do not install near any magnetic sources.
Do not block any ventilation openings.
Do not place heavy items on the product.
Do not expose the camera to radioactivity.
User’s Manual is a guidance book for how to use the products.
The meaning of the symbols are shown below.
Reference : In case of providing information for helping of product’s usages
Notice : If there’s any possibility to occur any damages for the goods and
human caused by not following the instruction
Please read this manual for the safety before using of goods and keep it in
the safe place.
6_ overview
CONTENTS
OVERVIEW
3
INSTALLATION &
CONNECTION
17
NETWORK CONNECTION
AND SETUP
42
3 Important Safety Instructions
9 Product Features
9 Recomended PC Specifications
10 Recomended SD/SDHC Memory
Card Specifications
10 What’s Included
12 At a Glance (
15 At a Glance (SNP-3302H/3371H/
3371TH)
19DIP Switch Setting (SNP-3302H/
3371H/3371TH)
29 Installation
40 Inserting/Removing an SD
Memory Card
41Memory Card Information
(Not Included)
42Connecting the Camera Directly
to Local Area Networking
43Connecting the Camera Directly
to a DHCP Based DSL/Cable
Modem
44Connecting the Camera Directly
to a PPPoE Modem
45Connecting the Camera to a
Broadband Router with the
PPPoE/Cable Modem
46 Buttons used in IP Installer
47 Static IP Setup
50 Dynamic IP Setup
51
Port Range Forward (Port Mapping)
Setup
53Connecting to the Camera from a
Shared Local PC
53Connecting to the Camera from a
Remote PC via the Internet
SNP-3302/3371)
● OVERVIEW
English _7
overview
WEB VIEWER
54
SETUP SCREEN
64
APPENDIX
99
54 Connecting to the Camera
55 Login
56 Installing Silverlight Runtime
58 Using the Live Screen
61 Playback
63 Playing the backup recordings
64 Setup
64 Audio & Video Setup
79 Network Setup
85 Event Setup
94 System Setup
This network camera can display videos in different resolutions and qualities
simultaneously using different CODECs.
However, MPEG-4 video can not be played on a web page. Use CMS software if you want to play
M
the video on a web page.
• Web Browser-based Monitoring
Using the Internet web browser to display the image in a local network environment.
• Alarm
If an event occurs, the event-related video will be transferred to the email specified by the
user or saved to the SD memory, or the event signal will be sent to the Alarm Out port.
• Intelligent Video Analysis
Analyzes the event video according to the user-specified rules to recognize the event.
• ONVIF (Spec 1.02) Compliance
This product supports ONVIF Core Spec.
For more information, refer to www.onvif.org.
1.02.
RECOMENDED PC SPECIFICATIONS
• CPU : Intel(R) Core(TM)2 2.00 GHz or higher
• Operating System : Windows XP, VISTA, 7, Mac OS
• Resolution : 1280X1024 pixels or higher
• RAM : 1GB or higher
• Web Browser :
Neither a beta test version unlike the version released in the company website nor the developer version will
be supported.
On Firefox v3.5 or higher, displaying warning message dialog may cause an error.
If connecting to IPv6 in Windows XP, it can cause some problem.
It is recommended to connect to IPv6 in Windows 7.
• Video Memory : 128MB or higher
Internet Explorer 7.0 or 8.0,
Firefox, Chrome, Safari
● OVERVIEW
English _9
overview
RECOMENDED SD/SDHC MEMORY CARD SPECIFICATIONS
• 2GB ~ 32GB
• To ensure proper recording of video data, it is recommended you use a memory card that
supports at least read/write speed 10Mbps and Class 6.
WHAT’S INCLUDED
Please check if your camera and accessories are all included in the product package.
AppearanceItem Name
Quantity
DescriptionModel Name
10_ overview
Camera1
User Manual,
Installer S/W CD,
CMS S/W DVD
Quick Guide1
BNC cable1
Installation base 1
2
Used to test the camera
connection to a portable display
device
If installing it indoors or in a
ceiling housing
SNP-3302/3371,
SNP-3302H/
3371H/3371TH
SNP-3302/3302H/
3371/3371H/3371TH
SNP-3302/3371
AppearanceItem Name
Quantity
DescriptionModel Name
Tapping Screw
Used for installation on the wall
3
or ceiling
Template1Product installation guide
Hexagon screw3
Used for attaching the
installation base to the camera
Used for fixing the installation
L Wrench1
base after attaching it to the
camera
Installation base 1Bracket for mounting outdoors
● OVERVIEW
SNP-3302/3371
SNP-
3302H/3371H/3371TH
English _11
overview
AT A GLANCE (SNP-3302/3371)
Appearance
b
Unlock buttonUsed if installing the camera in the installation base.
Dome CoverDome cover for the lens and unit protection.
b
Main unitProtect the internal PTZ mechanism from the direct sunlight.
c
SD Memory Card
Compartment
Reset Button
After Service Port
(A/S port)
12_ overview
c
ItemDescription
Compartment for the SD memory card.
Pressing and holding this button for about 5 seconds will reset all camera
settings to the factory default.
This is for the repair purpose only that is not available for the user.
The maximum power capacity of the alarm and AUX outputs is 30VDC/2A, 125VAC/0.5A, and
J
250VAC/0.25A.
When connecting alarm input and output cables, be sure to connect one cable to each
terminal respectively.
To connect products over the camera’s capacity, please use an additional relay device.
Connecting the power connector and GND incorrectly to the NC/NO and COM ports can cause
a short circuit which may lead to fire and damage the camera.
TXD+
TXD-
TXD+
TXD-
RXD+
RXD-
18_ installation & connection
DIP SWITCH SETTING (SNP-3302H/3371H/3371TH)
How to set up Protocols and ID DIP Switches
You can control various settings of the camera system using the Communication and ID
DIP switches. Before installing the product, please set up the DIP switches according to the
installation environment.
1. Set the switches according to your installation environment. For more detailed setup
information, please refer to the chart on the next page.
2. The camera may malfunction if the switches are not fully turned On/Off; please
double check the switches before finishing setup.
Communication Protocol
DIP Switch (SW2)
Camera ID DIP Switch (SW1)
●INSTALLATION & CONNECTION
Communication Protocol DIP Switch Settings (SW2)
ON
SW2
ON
OFF
English _19
installation & connection
SW2 Pin No.Purpose
1~4Protocol Settings
5~6Baud Rate Settings
7Transfer Method (RS-485/422) Settings
8Response Mode Settings
9RESERVED
10~11Termination Settings
12RESERVED
• Protocol Settings
Select a communication protocol for the camera.
No.ProtocolSW2-#1SW2-#2SW2-#3SW2-#4
1SAMSUNG-TOFFOFFOFFOFF
2PELCO-DOFFOFFOFFON
3PELCO-POFFOFFONOFF
4SAMSUNG-EOFFOFFONON
5PanasonicOFFONOFFOFF
6VICONOFFONOFFON
7HoneywellOFFONONOFF
8ADOFFONONON
9ReservedONOFFOFFOFF
10ReservedONOFFOFFON
11ReservedONOFFONOFF
12ReservedONOFFONON
13ReservedONONOFFOFF
14ReservedONONOFFON
15ReservedONONONOFF
16ReservedONONONON
20_ installation & connection
• Baud Rate Settings
Select the transfer speed of a selected communication protocol.
Select a communication response method for the camera and controller: Response or No
Response.
FunctionONOFF
SW2-#8Response Mode SwitchResponseNo Response
• Termination Settings
To prevent the attenuation of communication signals between the camera and controller,
the items at the end of line must be set up with the termination settings.
Camera Input PositionSW2-#10SW2-#11
Termination of Longest PathONON
On the PathOFFOFF
The default value is shaded in each setting table.
M
To use a third party controller with this product, please contact our After-Sales Service or
Technology Department.
● INSTALLATION & CONNECTION
English _21
installation & connection
Camera ID DIP Switch Settings (SW1)
To set up camera IDs, refer to the “Camera ID Chart” next.
1ON/OFFOFFOFFOFFOFFOFFOFFOFF
2OFFONOFFOFFOFFOFFOFFOFF
3 ONONOFF OFF OFF OFF OFF OFF
4OFFOFFONOFFOFFOFFOFFOFF
5 ONOFFONOFF OFF OFF OFF OFF
6OFFONONOFFOFFOFFOFFOFF
7 ONONONOFF OFF OFF OFF OFF
8OFFOFFOFFONOFFOFFOFFOFF
9 ONOFF OFFONOFF OFF OFF OFF
10OFFONOFFONOFFOFFOFFOFF
11ONON OFFONOFF OFF OFF OFF
12OFFOFFONONOFFOFFOFFOFF
13ONOFFONONOFF OFF OFF OFF
14OFFONONONOFFOFFOFFOFF
15ONONONONOFF OFF OFF OFF
16OFFOFFOFFOFFONOFFOFFOFF
17ONOFF OFF OFFONOFF OFF OFF
18OFFONOFFOFFONOFFOFFOFF
19ONON OFF OFFONOFF OFF OFF
20OFFOFFONOFFONOFFOFFOFF
21ONOFFONOFFONOFF OFF OFF
22OFFONONOFFONOFFOFFOFF
23ONONONOFFONOFF OFF OFF
24OFFOFFOFFONONOFFOFFOFF
25ONOFF OFFONONOFF OFF OFF
26OFFONOFFONONOFFOFFOFF
27ONON OFFONONOFF OFF OFF
28OFFOFFONONONOFFOFFOFF
29ONOFFONONONOFF OFF OFF
30OFFONONONONOFFOFFOFF
31ONONONONON OFF OFF OFF
32OFFOFFOFFOFFOFFONOFFOFF
33ONOFF OFF OFF OFFONOFF OFF
34OFFONOFFOFFOFFONOFFOFF
35ONON OFF OFF OFFONOFF OFF
36OFFOFFONOFFOFFONOFFOFF
37ONOFFONOFF OFFONOFF OFF
38OFFONONOFFOFFONOFFOFF
39ONONONOFF OFFONOFF OFF
40OFFOFFOFFONOFFONOFFOFF
41ONOFF OFFONOFFONOFF OFF
42OFFONOFFONOFFONOFFOFF
43ONON OFFONOFFONOFF OFF
44OFFOFFONONOFFONOFFOFF
45ONOFFONONOFFONOFF OFF
46OFFONONONOFFONOFFOFF
47ONONONONOFFONOFF OFF
48OFFOFFOFFOFFONONOFFOFF
49ONOFF OFF OFFONONOFF OFF
50OFFONOFFOFFONONOFFOFF
51ONON OFF OFFONONOFF OFF
52OFFOFFONOFFONONOFFOFF
53ONOFFONOFFONONOFF OFF
54OFFONONOFFONONOFFOFF
55ONONONOFFONONOFF OFF
56OFFOFFOFFONONONOFFOFF
57ONOFF OFFONONONOFF OFF
58OFFONOFFONONONOFFOFF
59ONON OFFONONON OFF OFF
60OFFOFFONONONONOFFOFF
61ONOFFONONONONOFF OFF
62OFFONONONONONOFFOFF
63ONONONONONONOFF OFF
64OFFOFFOFFOFFOFFOFFONOFF
65ONOFFOFFOFFOFFOFFONOFF
66OFFONOFFOFFOFFOFFONOFF
67ONONOFFOFFOFFOFFONOFF
107ONONOFFONOFFONONOFF
108OFFOFFONONOFFONONOFF
109ONOFFONONOFFONONOFF
110OFFONONONOFFONONOFF
111ONONONONOFFONONOFF
112OFFOFFOFFOFFONONONOFF
113ONOFFOFFOFFONONONOFF
114OFFONOFFOFFONONONOFF
115ONONOFFOFFONONONOFF
116OFFOFFONOFFONONONOFF
117ONOFFONOFFONONONOFF
118OFFONONOFFONONONOFF
119ONONONOFFONONONOFF
120OFFOFFOFFONONONONOFF
121ONOFFOFFONONONONOFF
122OFFONOFFONONONONOFF
123ONONOFFONONONONOFF
124OFFOFFONONONONONOFF
125ONOFFONONONONONOFF
126OFFONONONONONONOFF
127ONONONONONONONOFF
128OFFOFFOFFOFFOFFOFFOFFON
129ONOFFOFFOFFOFFOFFOFFON
130OFF ON OFFOFFOFFOFFOFF ON
131ONONOFFOFFOFFOFFOFFON
132OFFOFF ON OFFOFFOFFOFF ON
133ONOFFONOFFOFFOFFOFFON
134OFF ONON OFFOFFOFF OFF ON
135ONONONOFFOFFOFFOFFON
136OFFOFFOFF ON OFFOFFOFF ON
137ONOFFOFFONOFFOFFOFFON
138OFF ON OFF ON OFFOFFOFF ON
139ONONOFFONOFFOFFOFFON
140OFFOFF ON ON OFF OFFOFF ON
141ONOFFONONOFFOFFOFFON
142OFF ONON ON OFF OFFOFF ON
143ONONONONOFFOFFOFFON
144OFFOFFOFFOFF ON OFFOFF ON
145ONOFFOFFOFFONOFFOFFON
146OFF ON OFFOFF ON OFFOFF ON
147ONONOFFOFFONOFFOFFON
148OFFOFF ON OFF ON OFFOFF ON
149ONOFFONOFFONOFFOFFON
150OFF ONON OFF ON OFFOFF ON
151ONONONOFFONOFFOFFON
152OFFOFFOFF ONON OFFOFF ON
153ONOFFOFFONONOFFOFFON
154OFF ON OFF ONON OFFOFF ON
155ONONOFFONONOFFOFFON
156OFFOFF ON ONON OFFOFF ON
157ONOFFONONONOFFOFFON
158OFF ONON ONON OFFOFF ON
159ONONONONONOFFOFFON
160OFFOFFOFFOFFOFF ON OFF ON
161ONOFFOFFOFFOFFONOFFON
162OFF ON OFFOFFOFF ON OFF ON
163ONONOFFOFFOFFONOFFON
164OFFOFF ON OFFOFF ON OFF ON
165ONOFFONOFFOFFONOFFON
166OFF ONON OFFOFF ON OFF ON
167ONONONOFFOFFONOFFON
168OFFOFFOFF ON OFF ON OFF ON
169ON OFFOFF ON OFF ON OFF ON
170OFF ON OFF ON OFF ON OFF ON
171ONONOFFONOFFONOFFON
172OFFOFFONONOFFONOFFON
173ON OFF ONON OFF ON OFF ON
174OFFONONONOFFONOFFON
175ONONON ON OFF ON OFF ON
176OFFOFFOFFOFFONONOFFON
177ON OFFOFF OFF ON ON OFF ON
178OFFONOFFOFFONONOFFON
179ONON OFF OFF ON ON OFF ON
180OFFOFFONOFFONONOFFON
181ON OFF ON OFF ONON OFF ON
182OFFONONOFFONONOFFON
183ONONON OFF ON ON OFF ON
184OFFOFFOFFONONONOFFON
185ON OFFOFF ONONON OFF ON
186OFFONOFFONONONOFFON
187ONON OFF ONON ON OFF ON
188OFFOFFONONONONOFFON
189ON OFF ONONON ON OFF ON
190OFFONONONONONOFFON
191ONONON ONON ON OFF ON
192OFFOFFOFFOFFOFFOFFONON
193ONOFFOFFOFFOFFOFFONON
194OFFONOFFOFFOFFOFFONON
195ONONOFFOFFOFFOFFONON
196OFFOFFONOFFOFFOFFONON
197ONOFFONOFFOFFOFFONON
198OFFONONOFFOFFOFFONON
199ONONONOFFOFFOFFONON
200OFFOFFOFFONOFFOFFONON
201ONOFFOFFONOFFOFFONON
202OFFONOFFONOFFOFFONON
203ONONOFFONOFFOFFONON
204OFFOFFONONOFFOFFONON
205ONOFFONONOFFOFFONON
206OFFONONONOFFOFFONON
207ONONONONOFFOFFONON
208OFFOFFOFFOFFONOFFONON
209ONOFFOFFOFFONOFFONON
210OFFONOFFOFFONOFFONON
211ONONOFFOFFONOFFONON
212OFFOFFONOFFONOFFONON
213ONOFFONOFFONOFFONON
214OFFONONOFFONOFFONON
215ONONONOFFONOFFONON
216OFFOFFOFFONONOFFONON
217ONOFFOFFONONOFFONON
218OFFONOFFONONOFFONON
219ONONOFFONONOFFONON
220OFFOFFONONONOFFONON
221ONOFFONONONOFFONON
222OFFONONONONOFFONON
SNP-3302/3371 : If PoE+ and AC 24V are both applied, this camera will get supplied with power
J
from
PoE+.
SNP-3302H/3371H/3371TH
If PoE+ and AC 24V are both applied in heater operation mode, the heater will be powered by
-
AC 24V and the other devices will get supplied with power from
If PoE+ and AC 24V are both applied with heater turned off, this camera will get supplied with
-
power from
PoE+.
If using PoE, the heater will not operate at all.
-
Use an adaptor if the installation site requires heater operations. Adaptor is sold separately.
-
For installation and specification of the power adaptor, refer to the related section.
● INSTALLATION & CONNECTION
PoE+.
English _29
installation & connection
Electrical Resistance of Copper Wire at [20°C (68°F)]