Samsung CLP-S680A/SEE, CLP-680ND/XAA, CLP-415NW/XAC User Manual

User’s Guide

User’s Guide

BASIC

BASIC

This guide provides information concerning installation, basic operation and
troubleshooting on windows.

ADVANCED

This guide provides information about installation, advanced configuration, operation and
troubleshooting on various OS environments.

CLP-41xN/CLP-41xNW Series

CLP-68xND/CLP-68xDW Series

Some features may not be available depending on models or countries.

1. Introduction

3. Maintenance

Key benefits 5

Features by models 7

Useful to know 9

About this user’s guide 10

Safety information 11

Machine overview 16

Control panel overview 19

Turning on the machine 20

Installing the driver locally 21

Reinstalling the driver 22

2. Menu Overview and Basic Setup

Menu overview 25

Ordering supplies and accessories 53

Available consumables 54

Available accessories 56

Available maintenance parts 57

Storing the toner cartridge 58

Redistributing toner 60

Replacing the toner cartridge 62

Replacing the waste toner container 66

Installing accessories 68

Monitoring the supplies life 72

Setting the toner low alert 73

Cleaning the machine 74

Tips for moving & storing your machine 78

Machine’s basic settings 28

Media and tray 30

Basic printing 42

Using USB memory device 48

4. Troubleshooting

Tips for avoiding paper jams 80

Clearing paper jams 81

Understanding the status LED 93

Understanding display messages 95

2

5. Appendix

Specifications 102

Regulatory information 113

Copyright 123

3

1. Introduction

This chapter provides information you need to know before using the machine.

•Key benefits 5

• Features by models 7

• Useful to know 9

• About this user’s guide 10

• Safety information 11

• Machine overview 16

• Control panel overview 19

• Turning on the machine 20

• Installing the driver locally 21

• Reinstalling the driver 22

Key benefits

Environmentally friendly

• To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 45).

• To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 198).

• To save paper, you can print on both sides of the paper (double-sided
printing) (or Manual) (see "Using advanced print features" on page 198).

• To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.

Fast high resolution printing

• You can print in a full range of colors using cyan, magenta, yellow, and black.

• You can print with a resolution of up to 9,600 x 600 dpi effective output (600
x 600 x 4 bit).

• Fast, on-demand printing.

- CLP-41xN/CLP-41xNW Series

▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter).

- CLP-68xND/ CLP-68xDW Series

▪ For single-side printing, 24 ppm (A4) or 25 ppm (Letter).

▪ For duplex printing, 12 ppm (A4) or 12 ppm (Letter).

Convenience

• You can print on the go from your smartphone or computer using Google

Cloud Print™ enabled apps (see "Google Cloud Print™" on page 174).

• Easy Capture Manager allows you to easily edit and print whatever you

captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 216).

• Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings (see "Using Samsung Easy Printer
Manager" on page 223 or "Using Samsung Printer Status" on page 226).

• Samusng AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily, than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 217).

• Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.

Key benefits

• If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 104).

• Print watermark: You can customize your documents with words, such as
“CONFIDENTIAL” (see "Using advanced print features" on page 198).

• Print posters: The text and pictures of each page of your document are
magnified and printed across the multiple sheets of paper and can then be
taped together to form a poster (see "Using advanced print features" on
page 198).

• You can print in various operating systems (see "System requirements" on
page 109).

• Your machine is equipped with a USB interface and/or a network interface.

Supports various wireless network setting method

• Using the WPS (Wi-Fi Protected Setup™) button

- You can easily connect to a wireless network using the WPS button on
the machine and the access point (a wireless router).

• Using the USB cable or a network cable

- You can connect and set various wireless network settings using a USB
cable or a network cable.

• Using the Wi-Fi Direct

- You can conveniently print from your mobile device using the Wi-Fi or
Wi-Fi Direct feature.

See "Introducing wireless set up methods" on page 149.

Features by models

Some features and optional goods may not be available depending on
model or country.

Operating System

(●: Included, Blank: Not available)

Software

Software

CLP-41xN Series

CLP-41xNW Series

CLP-68xND Series

CLP-68xDW Series

Operating System

CLP-41xN Series

CLP-41xNW Series

Windows ● ●

Mac ● ●

Linux ● ●

Unix ● ●

CLP-68xND Series

CLP-68xDW Series

You can install the printer driver and software when you insert the
software CD into your CD-ROM drive.

For windows, select the printer driver and software in the Select

Software to Install window.

SPL printer driver ● ●

PCL printer driver ● ●

PS printer driver ● ●

XPS printer driver ● ●

Samsung
Easy Printer
Manager

Samsung Printer Status ● ●

Direct Printing Utility

Samsung AnyWeb Print

SyncThru™ Web Service ● ●

SyncThru Admin Web
Service

Easy Eco Driver ● ●

Easy Capture Manager ● ●

Samsung Easy Color

Manager

a. Download the software from the Samsung website and install it: (http://

www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.

a

Device
Settings

a

● ●

● ●

a

● ●

● ●

● ●

(●: Included, Blank: Not available)

Features by models

Variety feature

(●: Included, ○: optional, Blank: Not available )

Features

CLP-41xN Series

CLP-41xNW Series

CLP-68xND Series

CLP-68xDW Series

Hi-Speed USB 2.0 ● ●

IEEE 1284B parallel connector

a

a. If you use the parallel port, you cannot use the USB cable.

○

Network Interface Ethernet 10/
100/1000 Base TX wired LAN

● ●

Network Interface 802.11b/g/n

wireless LAN

b

b. Depending on your country, wireless LAN card may not be available. For some counties,

only 802.11 b/g can be applied. Contact your local Samsung dealer or the retailer where
you bought your machine.

●

CLP-41xNW Series

only

●

CLP-68xDW Series

only

Eco printing ● ●

Duplex (2-sided) printing ●

Duplex (2-sided) printing

(manual)

c d

c. Available for Windows OS users only.

●

USB memory interface ●

Memory module ○ ○

Optional tray (Tray2) ○

Mass Storage Device (HDD)

AirPrint ●

Google Cloud Print™ ● ●

d. Only tray1 is supported.

Useful to know

The machine does not print.

• Open the print queue list and remove the document from
the list (see "Canceling a print job" on page 43).

• Remove the driver and install it again (see "Installing the
driver locally" on page 21).

• Select your machine as your default machine in your
Windows (see "Setting your machine as a default machine"
on page 197).

Where can I purchase accessories or supplies?

• Inquire at a Samsung distributor or your retailer.

• Visit www.samsung.com/supplies. Select your country/
region to view product service information.

A paper jam has occurred.

• Open and close the door (see "Front view" on page 17).

• Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 81).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 60).

• Try a different print resolution setting (see "Opening
printing preferences" on page 43).

• Replace the toner cartridge (see "Replacing the toner
cartridge" on page 62).

The status LED flashes or remains constantly
on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status
LED" on page 93).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers,
manuals, and order information from the Samsung
website, www.samsung.com > find your product >
Support or Downloads.

About this user’s guide

This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting
chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.

• The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

1

Conventions

2

General icons

Icon Text Description

Gives users information to protect the machine from

Caution

Note

possible mechanical damage or malfunction.

Provides additional information or detailed
specification of the machine function and feature.

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

1. Introduction

10

Safety information

These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.

3

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe
personal injury or death.

Hazards or unsafe practices that may result in minor
personal injury or property damage.

4

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is
not grounded.

This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.

Do not attempt.

• The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord.

Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.

This could result in electric shock or fire.

1. Introduction

11

Safety information

5

Caution

During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot.

Burns could occur.

If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.

Otherwise, this could result in electric shock or fire.

Operating method

Caution

Do not forcefully pull the paper out during printing.

It can cause damage to the machine.

Be careful not to put your hand between the machine and paper
tray.

You may get injured.

Be care when replacing paper or removing jammed paper.

New paper has sharp edges and can cause painful cuts.

When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.

If the plug does not easily enter the electrical outlet, do not
attempt to force it in.

Call an electrician to change the electrical outlet, or this could
result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC
interface cords.

This could result in electric shock or fire and/or injury to your pet.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal
objects.

It can damage the machine.

Do not allow too many papers to stack up in the paper output tray.

It can damage the machine.

1. Introduction

12

Safety information

Do not block or push objects into the ventilation opening.

This could result in elevated component temperatures which can
cause damage or fire.

Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.

This machine's power reception device is the power cord.

To switch off the power supply, remove the power cord from the
electrical outlet.

6

Installation / Moving

Warning

Caution

Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.

If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.

The machine could fall, causing injury or machine damage.

Do not place the machine on an unstable surface.

Do not place the machine in an area with dust, humidity, or water
leaks.

This could result in electric shock or fire.

The machine could fall, causing injury or machine damage.

a

Use only No.26 AWG

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical
outlet.

Otherwise, this could result in electric shock or fire.

or larger, telephone line cord, if necessary.

1. Introduction

13

Safety information

Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.

7

Maintenance / Checking

Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.

Do not put a cover over the machine or place it in an airtight
location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords.

This can diminish performance, and could result in electric shock
or fire.

The machine should be connected to

the power level which is specified on the label.

If you are unsure and want to check the power level you are using,
contact the electrical utility company.

a. AWG: American Wire Gauge

Caution

Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children.

Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself.

It can damage the machine. Call a certified technician when the
machine needs repairing.

To clean and operate the machine, strictly follow the user's guide
provided with the machine.

Otherwise, you could damage the machine.

1. Introduction

14

Safety information

8

Supply usage

Caution

Keep the power cable and the contact surface of the plug clean
from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with
screws.

• Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.

• The machine should only be repaired by a Samsung service
technician.

When storing supplies such as toner cartridges, keep them away
from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the
machine.

In case of damage due to the use of recycled supplies, a service
fee will be charged.

When toner gets on your clothing, do not use hot water to wash
it.

Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

Do not disassemble the toner cartridge.

Toner dust can be dangerous if inhaled or ingested.

Do not burn any of the supplies such as toner cartridge or fuser
unit.

This could cause an explosion or uncontrollable fire.

1. Introduction

15

Machine overview

9

Accessories

Power cord Quick installation guide

Software CD

a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.

a

Misc. accessories

b

1. Introduction

16

Machine overview

1

2

3
4

6

5

8

10

11

12

13

14

15

16

7

9

10

Front view

• This illustration may differ from your machine depending on your model.
There are various types of machine.

• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).

CLP-41xN Series/CLP-41xNW Series

CLP-68xND Series/ CLP-68xDW Series

1 2

8
9

10

7

3

6

11

4

12

5

1 Output support 7 Front cover release button
2 Output tray 8 Toner cartridges
3 Control panel 9 Toner cartridge handle
4 Control board cover 10 Intermediate Transfer Belt (ITB)
5 Tray 1 11 Paper width guides on a manual feeder
6 Front cover 12 Manual feeder

1 Output support 9 Multi-purpose tray

2 Output tray 10 Front cover

3 Control panel 11 Front cover release button

4 Control board cover 12 Toner cartridges

5 USB memory port 13 Toner cartridge handle

6

Optional tray

7

Tray 1

8 Push-release of Multi-purpose

tray

a. This is an optional feature. CLP-68xND Series/CLP-68xDW Series only.

a

14

Intermediate Transfer Belt (ITB)

15 Paper width guides on a multi-

purpose tray

16

Multi-purpose support tray

1. Introduction

17

Machine overview

11

Rear view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7).

CLP-41xN Series/CLP-41xNW Series CLP-68xND Series/ CLP-68xDW Series

7

6

8

7

6

1

3

5

4

2

5
4

1 Waster toner container 5 Power-switch
2

Rear cover

6

USB port

a

3 Rear cover handle 7 Network port
4

Power receptacle

a. The optional IEEE 1284B parallel connector can be used by plugging in both the USB port and the 5V output port.
b. This is an optional feature. CLP-68xND Series/CLP-68xDW Series only.

8

5V output port for IEEE 1284B parallel connector

a b

1

2

3

1. Introduction

18

Control panel overview

2

8

9

10

4

7

6

5

11

3

1

3
4

7

8

9

11

12

10

6

5

2

1

• This control panel may differ from your machine depending on its model.
There are various types of control panels.

• Some features and optional goods may not be available depending on
model or country (see "Features by models" on page 7).

CLP-41xN Series/CLP-41xNW Series CLP-68xND Series/ CLP-68xDW Series

1

Display screen

Shows the current status and prompts during an
operation.

Show the status of each toner cartridge. If the toner
cartridge is low or needs to be replaced, the Status

2

Toner
colors

LED turns red and the display shows the message.
However the arrow mark shows which color toner is
of concern or may be installed with a new cartridge
(see "Toner-related messages" on page 97).

3 Menu

4 Arrow

Enters menu mode and scrolls through the available
menus (see "Accessing the menu" on page 25).

Navigates available values by moving to the next or
previous options.

5 OK Confirms the selection on the screen.

6 Back

Sends you back to the upper menu level.

Stops current operation.

7 Cancel

You can turn the power on and off with this button.

8 Power

Or wake up from the power save mode.
Indicates the status of your machine (see

9 LED

a

"Understanding the status LED" on page 93).
Indicates the wireless status of your machine (see

"Understanding the status LED" on page 93).
Configures the wireless network connection easily

10

a

WPS

Demo

without a computer (see "Using the WPS button" on
page 150).
Prints a demo page by pressing this button.

page

11 Eco

Numeric keypad Use the keypad to enter numbers and characters (see

12

a. CLP-41xNW Series/CLP-68xDW Series only.

Enters eco mode to reduce toner consumption and
paper usage (see "Eco printing" on page 45).

"Keypad letters and numbers" on page 196).

1. Introduction

19

Turning on the machine

1

2

Connect the machine to the electricity supply first.

1

Turn the switch on if the machine has a power switch.

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).

Power is turned on automatically.

2

If you want to turn the power off, press the (Power) button.

1. Introduction

20

Installing the driver locally

A locally connected machine is a machine directly attached to your computer
using the cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 137).

• If you are a Mac, Linux, or UNIX operating systems user, refer to the
"Installation for Mac" on page 128, "Installation for Linux" on page 130, or
"Installing the UNIX printer driver package" on page 142.

• The installation window in this User’s Guide may differ depending on the
machine and interface in use.

• Only use a USB cable no longer than 3 meters (118 inches).

12

Windows

Insert the supplied software CD into your CD-ROM drive.

2

If the installation window does not appear, click Start > All programs >
Accessories > Run.

X:\Setup.exe replacing “X” with the letter, which represents your CD­ROM drive and click OK.

Select Install Now.

3

Make sure that the machine is connected to your computer and

1

powered on.

If the “Found New Hardware Wizard” appears during the installation
procedure, click Cancel to close the window.

Follow the instructions in the installation window.

4

You can select the software applications in the Select Software to Install
Window.

1. Introduction

21

Reinstalling the driver

If the printer driver does not work properly, follow the steps below to reinstall
the driver.

13

Windows

Make sure that the machine is connected to your computer and

1

powered on.

From the Start menu, select Programs or All Programs > Samsung

2

Printers > your printer driver name > Uninstall.

Follow the instructions in the uninstall window.

3

Insert the software CD into your CD-ROM drive and install the driver

4

again (see "Installing the driver locally" on page 21).

1. Introduction

22

2. Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 25

• Machine’s basic settings 28

• Media and tray 30

• Basic printing 42

• Using USB memory device 48

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options or the models.

• The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 177).

1

Accessing the menu

Press (Menu) button on the control panel.

1

Press the arrows until the needed menu item appears and press OK.

2

If the setting item has sub menus, repeat step 2.

3

Press OK to save the selection.

4

Press (Cancel) to return to the ready mode.

5

2. Menu Overview and Basic Setup

25

Menu overview

Information Layout Paper Graphic System Setup

Menu Map

Orientation

Copies

Resolution

Date & Time

Auto Continue

Configuration

Supplies Info.

Demo Page

PCL Font List

PS Font List

Usage Counter

Account

a

Portrait

Landscape

Margin

Common Margin

Manual Feeder

MP Tray

Tray 1

Tray 2

d

Emulation Mar.

Duplex

c

Off

Long Edge

Short Edge

Manual Feeder

b

Paper Size

Paper Type

MP Tray

b

c

c

Paper Size

Paper Type

Tray 1

Paper Size

Paper Type

Paper Source

Auto

Tray 1

Tray 2

MP Tray

Manual Feeder

d

c

b

Normal

Best

Clear Text

Off

Minimum

Normal

Maximum

Edge Enhance

Off

Normal

Maximum

Trapping

Off

Medium

Maximum

Screen

Normal

Enhanced

Clock Mode

Language

Power Save

Wakeup Event

Job Timeout

Import Setting

Export Setting

Altitude Adj.

Normal

High 1

High 2

High 3

Humidity

Normal

High 1

High 2

High 3

Auto CR

Auto Tray Swi.

c

Paper Substit.

Tray Protect

c

Skip BlankPage

c

Maintenance

c

CLR Empty Msg.

e

Supplies Life

TonerLow Alert

Paper Stacking

Ram Disk

c

Eco Setup

Default Mode

Change Temp.

Vapor Mode

Auto Power Off

Detailed

a. This is used only available when Job Accounting is enabled from the SyncThru™ Web Admin Service.
b. CLP-41xN Series/CLP-41xNW Series only.
c. CLP-68xND Series/CLP-68xDW Series only.
d. This is an optional feature. CLP-68xND Series/CLP-68xDW Series only.
e. This option only appears when small amount of toner is left in the cartridge.

2. Menu Overview and Basic Setup

26

Menu overview

Emulation Image Mgr. Network

Emulation Type

Custom Color

TCP/IP (IPv4)

Wi-Fi Direct

WLAN Signal

Direct USB

USB Print

a

Job Manage

Active Job

b

Setup

Default

Print Density

Auto Color Reg

Tone Adjust.

Default

Auto Tone Adj.

Cal. ID Sensor

DHCP

BOOTP

Static

TCP/IP (IPv6)

IPv6 Activate

DHCPv6 Config

Ethernet Speed

Automatic

10Mbps Half

10Mbps Full

100Mbps Half

100Mbps Full

1Gbps Full

802.1x

Wireless

c

Wi-Fi ON/OFF

On/Off

Device Name

IP Address

Group Owner

Network Key

Status

WPS Setting

PBC

PIN

WLAN Setting

Wizard

Custom

WLAN
Default

Excellent

Very Good

Good

Low

Very Low

No Signal

Clear Settings

Network Conf.

Net. Activate

d

Http Activate

WINS

SNMP V1/V2

SNTP

UPnP(SSDP)

MDNS

SetIP

SLP

File Manage

Check Space

Secured Job

Stored Job

Print

Delete

File Policy

Rename

Overwrite

a. CLP-68xND Series/CLP-68xDW Series only. This option is available When USB memory is inserted into the USB memory port on your machine.
b. CLP-68xND Series/CLP-68xDW Series only. This option is available when the optional memory installed or Ram disk is checked.
c. CLP-41xNW Series/CLP-68xDW Series only.
d. CLP-68xDW Series only.

2. Menu Overview and Basic Setup

27

Machine’s basic settings

You can set the machine’s settings by using the Device Settings in

Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer

Manager > (Switch to advanced mode) > Device Settings, see

"Device Settings" on page 225.

After installation is complete, you may want to set the machine's default
settings.

To change the machine’s default settings, follow these steps:

It may be necessary to press OK to navigate to lower-level menus for some
models.

Select (Menu) button on the control panel.

1

Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 196).

• Month = 01 to 12

• Day = 01 to 31

• Year = requires four digits

• Hour = 01 to 12

• Minute = 00 to 59

• Clock Mode: You can set your machine to display the current time
using either a 12-hour or 24-hour format.

• Power Save: When you are not using the machine for a while, use
this feature to save power.

• When you press the power button or start printing, the product will wake

up from the power saving mode.

• When you press any button except power button, the machine wake up

Press System Setup.

2

Select the option you want, then press OK.

3

• Language: Change the language that is displayed on the control
panel.

• Date & Time: You can set the time and date. They are printed on
reports. If, however, they are not correct, you need to change it for
the correct time being.

from the power save mode. Press

(Menu) > System Setup >

Wakeup Event > On on the control panel.

• Altitude Adj.: Print quality is affected by atmospheric pressure,
which atmospheric pressure is determined by the height of the

machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on

page 195).

2. Menu Overview and Basic Setup

28

Machine’s basic settings

Select the option you want, then press OK.

4

Press OK to save the selection.

5

Press (Cancel) to return to ready mode.

6

Refer to below links to set other settings useful for using the machine.

• See "Setting the paper size and type" on page 40.

• See "Keypad letters and numbers" on page 196.

2. Menu Overview and Basic Setup

29

Media and tray

2

3

1

This chapter provides information on how to load print media into your
machine.

• Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.

• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.

• Using inflammable print media can cause a fire.

• Use designated print media (see "Print media specifications" on page

104).

• Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.

The use of inflammable media or foreign materials left in the printer may
lead to overheating of the unit and, in rare cases may cause a fire.

2

Tray overview

To change the size, you need to adjust the paper guides.

CLP-41xN Series/CLP-41xNW Series CLP-68xND Series/ CLP-68xDW Series

2

1

4

3

1 Tray extend lever

2 Paper length guide

3 Paper width guide

4 Paper width guides on a manual feeder

2. Menu Overview and Basic Setup

30

Media and tray

LGL

For Legal-sized paper:

3

Loading paper in the tray

Push button as shown and pull out the tray.

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).

Tray 1 / optional tray

Pull out the paper tray.

1

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Tray overview" on
page 30).

If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.

2. Menu Overview and Basic Setup

31

Media and tray

Squeeze and the paper width guide and paper length lever to locate

2

them in the correct paper size slot marked at the bottom of the tray to
adjust to the size (see "Tray overview" on page 30).

CLP-41xN Series/CLP-41xNW Series

Flex or fan the edge of the paper stack to separate the pages before

3

loading papers.

CLP-68xND Series/ CLP-68xDW Series

After inserting paper into the tray, squeeze the paper width guides and

4

paper length guide.

2

1

CLP-41xN Series/CLP-41xNW Series

1 Paper length guide

2 Paper width guide

CLP-68xND Series/ CLP-68xDW Series

2

1

2. Menu Overview and Basic Setup

32

Media and tray

• Do not push the paper width guide too far causing the media to warp.

• If you do not adjust the paper width guide, it may cause paper jams.

• Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.

Insert the tray back into the machine.

5

Multi-purpose (or Manual feeder ) tray

The multi-purpose (or manual feeder) tray can hold special sizes and types of

When you print a document, set the paper type and size for the tray (see

6

"Setting the paper size and type" on page 40).

The settings made from the machine driver override the settings on the
control panel.

a To print in application, open an application and start the print menu.
b Open Printing Preferences (see "Opening printing preferences" on

page 43).

c Press the Paper tab in Printing Preferences, and select an appropriate

paper type.

d Select Auto Select in paper source, then press OK.
e Start printing in application.

print material, such as postcards, note cards, and envelopes (see "Print media
specifications" on page 104).

Tips on using the multi-purpose (or manual feeder) tray

• Load only one type, size and weight of print media at a time in the multi­purpose (or manual feeder) tray.

• To prevent paper jams, do not add paper while printing when there is still
paper in the multi-purpose (or manual feeder) tray. This also applies to other
types of print media.

2. Menu Overview and Basic Setup

33

Media and tray

• Always load the specified print media only to avoid paper jams and print
quality problems (see "Print media specifications" on page 104).

• Flatten any curl on postcards, envelopes, and labels before loading them
into the multi-purpose (or manual feeder) tray.

Pull out the paper tray for manual feeding.

1

OR

Press the push-release of multi-purpose tray and it down to open.

Load the paper.

2

CLP-41xN Series/CLP-41xNW Series

Squeeze the multi-purpose (or manual feeder) tray paper width guides

3

and adjust them to the width of the paper. Do not force them too much,
or the paper will bent resulting in a paper jam or skew.

CLP-68xND Series/ CLP-68xDW Series

CLP-41xN Series/CLP-41xNW Series

CLP-68xND Series/ CLP-68xDW Series

1

2

CLP-41xN Series/CLP-41xNW Series

CLP-68xND Series/ CLP-68xDW Series

2. Menu Overview and Basic Setup

34

Media and tray

• When printing the special media, you must follow the loading guideline

4

Printing on special media

(See "Printing on special media" on page 35).

• When papers overlap when printing using multi-purpose tray, open tray
1 and remove overlapping papers then try printing again.

The table below shows the special media usable in tray.

The media is also shown in the Printing Preferences. To get the highest
printing quality, select the proper media type from the Printing preferences

When you print a document, set the paper type and size for the multi-

4

purpose (or manual feeder) tray (see "Setting the paper size and type" on

window > Paper tab > Paper Type (see "Opening printing preferences" on page

43).

page 40).

The settings made from the machine driver override the settings on the
control panel.

a To print in application, open an application and start the print menu.
b Open Printing Preferences (See "Opening printing preferences" on

page 43).

c Press the Paper tab in Printing Preferences, and select an appropriate

paper type.

For example, if you want to print on labels, select Labels for Paper Type.

• When using special media, we recommend you feed one sheet at a time
(see "Print media specifications" on page 104).

• Illustrations on this user’s guide may differ from your machine
depending on its options or models. Check your machine type (see
"Front view" on page 17).

For example, if you want to use a label, set the paper type to Label.

d Select Manual Feeder (or MP Tray) in paper source, then press OK.
e Start printing in application.

To see for paper weights for each sheet, refer to "Print media specifications" on
page 104.

If your machine has multi-purpose tray, press OK on the control panel
each time you load a sheet of paper.

Types Tray 1

Optional tray

Manual feeder/ Multi-

a

purpose tray

Plain ●● ●

Thick ●● ●

Thicker ●●

2. Menu Overview and Basic Setup

35

Media and tray

CLP-41xN Series/CLP-41xNW Series

CLP-68xND Series/ CLP-68xDW Series

Manual feeder/ Multi-

Types Tray 1

Thin ●● ●

Cotton ●●

Color ●●

Preprinted ●●

Recycled ●● ●

Envelope ●●

Transparency ●●

Labels ●●

CardStock ●● ●

Bond ●● ●

Archive ●● ●

Letterhead ●● ●

Punched ●● ●

Optional tray

a

purpose tray

Envelope

Printing successfully on envelopes depends upon the quality of the envelopes.

To print an envelope, place it as shown in the following figure.

• When selecting envelopes, consider the following factors:

- Weight: should not exceed 90 g/m2 otherwise; jams may occur.

- Construction: should lie flat with less than 6 mm curl and should not
contain air.

Glossy Photo ●● ●

a. CLP-68xND Series/CLP-68xDW Series only.

(●: Supported, Blank: Not supported)

- Condition: should not be wrinkled, nicked, nor damaged.

- Temperature: should resist the heat and pressure of the machine
during operation.

• Use only well-constructed envelopes with sharp and well-creased folds.

• Do not use stamped envelopes.

2. Menu Overview and Basic Setup

36

Media and tray

• Do not use envelopes with clasps, snaps, windows, coated lining, self­adhesive seals, or other synthetic materials.

• Do not use damaged or poorly made envelopes.

• Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.

1 Acceptable
2 Unacceptable

• Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.

• For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.

Transparency

In case of color printing using transparencies, the picture quality would be
lower than mono printing when the printouts are used on the overhead
projector.

To avoid damaging the machine, use only transparencies designed for use in
laser printers.

• Avoid printing over the area where the envelope’s seams meet.

CLP-41xN Series/CLP-41xNW Series

CLP-68xND Series/ CLP-68xDW Series

• Must withstand the machine’s fusing temperature.

• Place them on a flat surface after removing them from the machine.

• Do not leave unused transparencies in the paper tray for long. Dust and dirt
may accumulate on them, resulting in spotty printing.

• To avoid smudging caused by fingerprints, handle them carefully.

2. Menu Overview and Basic Setup

37

Media and tray

• To avoid fading, do not expose printed transparencies to prolonged
sunlight.

• Ensure that transparencies are not wrinkled, curled, or have any torn edges.

• Do not use transparencies that separate from the backing sheet.

• To prevent transparencies from sticking to each other, do not let the printed
sheets stack up as they are being printed out.

• Recommended media: Transparency for a color laser printer by Xerox, such
as 3R 91331(A4), 3R 2780 (Letter).

Labels

To avoid damaging the machine, use only labels designed for use in laser
printers.

CLP-41xN Series/CLP-41xNW Series

• When selecting labels, consider the following factors:

- Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F).

CLP-68xND Series/ CLP-68xDW Series

- Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.

- Curl: Must lie flat with no more than 13 mm of curl in any direction.

- Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.

2. Menu Overview and Basic Setup

38

Media and tray

• Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.

• Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.

• Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.

Card stock/ Custom-sized paper

Preprinted paper

When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.

AAAAA

CLP-41xN Series/CLP-41xNW Series

• Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).

CLP-68xND Series/ CLP-68xDW Series

CLP-41xN Series/CLP-41xNW Series

• In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.

CLP-68xND Series/ CLP-68xDW Series

• Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.

• Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.

2. Menu Overview and Basic Setup

39

Media and tray

Glossy Photo

• Recommended media: Glossy paper (Letter) for this machine by HP
Brochure Paper (Product: Q6611A) only.

• Recommended media: Glossy paper (A4) for this machine by HP Superior
Paper 160 glossy (Product: Q6616A).

5

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type using the
control panel buttons.

• You can set the machine’s settings by using the Device Settings in

Samsung Easy Printer Manager program.

- For Windows and Mac users, you set from Samsung Easy Printer

Select the option you want.

4

Press OK to save the selection.

5

Press (Cancel) to return to ready mode.

6

• The settings set from the machine driver override the settings on the
control panel.

a To print from an application, open an application and start the print

menu.

b Open Printing Preferences (see "Opening printing preferences" on

page 43).

c Press the Paper tab and select an appropriate paper.

• If you want to use special-sized paper such as billing paper, select the

Paper tab > Size > Edit... and set Custom Paper Size Settings in the
Printing Preferences (see "Opening printing preferences" on page 43).

Manager > (Switch to advanced mode) > Device Settings,

see "Device Settings" on page 225.

• It may be necessary to press OK to navigate to lower-level menus for
some models.

Select (Menu) button on the control panel.

1

Press Paper and select the tray you want.

2

Press Paper Size or Paper Type.

3

2. Menu Overview and Basic Setup

40

Media and tray

6

Using the output support

The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.

The printed pages stack on the output support, and the output support will help
the printed pages to align. Unfold the output support.

Illustrations on this user’s guide may differ from your machine depending
on its options or models. Check your machine type (see "Front view" on
page 17).

2. Menu Overview and Basic Setup

41

Basic printing

For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 198).

7

Printing

If you are a Mac, Linux, or Unix operating systems user, refer to the
Advanced Guide (see "Mac printing" on page 207, "Linux printing" on page
209, or "Unix printing" on page 211).

The following Printing Preferences window is for Notepad in Windows 7.

Open the document you want to print.

1

Select your machine from the Select Printer list.

3

Select Print from the File menu.

2

The basic print settings including the number of copies and print range

4

are selected within the Print window.

To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 43).

To start the print job, click OK or Print in the Print window.

5

2. Menu Overview and Basic Setup

42

Basic printing

8

Canceling a print job

If the print job is waiting in the print queue or print spooler, cancel the job as
follows:

• You can access this window by simply double-clicking the machine icon

( ) in the Windows task bar.

• You can also cancel the current job by pressing (Cancel) on the control

panel.

9

Opening printing preferences

Select your machine from the Select Printer.

3

Click Properties or Preferences.

4

The screenshot may differ depending on model.

• The Printing Preferences window that appears in this user’s guide may
differ depending on the machine in use.

• When you select an option in Printing Preferences, you may see a

warning mark or . An mark means you can select that certain

option but it is not recommended, and an mark means you cannot

select that option due to the machine’s setting or environment.

Open the document you want to print.

1

Select Print from the file menu. The Print window appears.

2

• You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 219).

• You can check the machine’s current status pressing the Printer Status

button (see "Using Samsung Printer Status" on page 226).

2. Menu Overview and Basic Setup

43

Basic printing

Using a favorite setting

The Favorites option, which is visible on each preferences tab except for the

To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected.

Samsung tab, allows you to save the current preferences for future use.

To save a Favorites item, follow these steps:

Change the settings as needed on each tab.

1

Enter a name for the item in the Favorites input box.

2

Click Save.

3

To delete saved settings, select it in the Favorites tab and click Delete.

10

Using help

Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.

Enter name and description, and then select the desired icon.

4

Click OK. When you save Favorites, all current driver settings are saved.

5

2. Menu Overview and Basic Setup

44

Basic printing

11

Eco printing

The Eco function cuts toner consumption and paper usage. The Eco function
allows you to save print resources and lead you to eco-friendly printing.

If you press the Eco button from the control panel, eco mode is enabled. The
default setting of Eco mode is duplex (CLP-68xND Series/CLP-68xDW Series
only), Multiple Pages per Side (2-up), skip blank pages.

You can set the machine’s settings by using the Device Settings in
Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer

Manager > (Switch to advanced mode) > Device Settings, see

"Device Settings" on page 225.

Select (Menu) > System Setup > Eco Setup on the control panel.

1

Select the option you want and press OK.

2

• Default Mode: Select this to turn on or off the eco mode.

- Off: Set the eco mode off.

- On: Set the eco mode on.

If you set the eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or

Samsung Easy Printer Manager (Device Settings > Eco), the On force
message appears. You have to enter the password to change the eco mode
status.

• Change Temp.: Follow the settings from Syncthru™ Web Service or

Samsung Easy Printer Manager. Before you select this item, you
must set the eco function in SyncThru™ Web Service (Settings tab >

Setting Eco mode on the control panel

• The settings set from the machine’s driver override the settings on the
control panel.

• It may be necessary to press OK to navigate to lower-level menus for
some models.

Machine Settings > System > Eco Settings) or Samsung Easy
Printer Manager (Device Settings > Eco).

- Default Eco: The machine is set to Default Eco mode.

- Custom Eco: Change any necessary values.

Press OK to save the selection.

3

2. Menu Overview and Basic Setup

45

Basic printing

Setting eco mode on the driver

To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on

page 43).

Open the Eco tab to set Eco mode. When you see the eco image ( ), that
means the eco mode is currently enabled.

Eco options

• Printer Default: Follows the settings from the machine's control panel.

• None: Disables Eco mode.

• Eco Printing: Enables eco mode. Activate the various Eco items you want to
use.

Result simulator

Result Simulator shows the results of reduced emission of carbon dioxide, used

electricity, and the amount of saved paper in accordance with the settings you
selected.

• The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.

• Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.

• The power consumption in printing mode refers to the average printing
power consumption of this machine.

• The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.

• Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.

Password button: You can set from SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer

Manager (Device Settings > Eco), the password button is activated. To
change the print settings, click on this button, enter the password or need
to contact the administrator.

12

Secure printing

CLP-68xND Series/ CLP-68xDW Series only.

When you use a printing device in an office, school or other public place, you can
protect your personal documents or confidential information by using the
secure printing feature.

2. Menu Overview and Basic Setup

46

Basic printing

Starting secure printing on the driver

Open the Printing Preferences window (see "Opening printing preferences" on
page 43), and the select Advanced tab > Print Mode > Confidential. Enter the
job name, user ID, and password. Even though you have started the secure
printing job, the device will not print the document until you enter your
password on the printer.

You can use this feature after installing the optional memory. Check the

mass storage (HDD) or RAM disk option in Device Options, then you can
select the various features from Print Mode (see "Setting Device
Options" on page 68).

Printing secure documents from the control panel

Select (Menu) > Job Manage > Stored Job on the printer’s control

1

panel.

Select the document to print.

2

Enter the password that you set from the printer driver.

3

Print or delete the document.

4

2. Menu Overview and Basic Setup

47

Using USB memory device

CLP-68xND Series/ CLP-68xDW Series only.

13

About USB memory device

USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, music and videos, high
resolution photographs, or whatever other files you want to store or move.

Your machine supports USB memory devices with FAT16/FAT32 and sector size
of 512 bytes.

Check your USB memory device’s file system from your dealer.

You must use only an authorized USB memory device with an A plug type
connector.

Only use a USB memory device that has obtained compatibility certification,
otherwise, the machine might not recognize it.

Insert a USB memory device into the USB memory port on your machine.

A B

Use only a USB memory device with metal-shielded connector.

• Do not remove the USB memory device while it is in use. The machine
warranty does not cover damage caused by user’s misuse.

• If your USB memory device has certain features such as security settings
and password settings, your machine may not automatically detect it.
For details about these features, see the user’s guide of the USB memory
device.

2. Menu Overview and Basic Setup

48

Using USB memory device

14

Printing from a USB memory device

You can directly print files stored on a USB memory device.

Direct Print option supported file types:

• PRN: Only files created by provided driver with your machine are
compatible.

If you print PRN files created from other machine, the printout would be
different.

• TIFF: TIFF 6.0 Baseline

• JPEG: JPEG Baseline

• PDF: PDF 1.4 and below

If you see [+] or [D] in the front of a folder name, there are one or more files
or folders in the selected folder.

Press the number of copies to be printed or enter the number.

5

Press OK.

6

15

Managing USB memory

You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.

Insert a USB memory device into the USB memory port on your machine.

1

• XPS

To print a document from a USB memory device:

Insert a USB memory device into the USB memory port on your machine.

1

Select (Menu) button on the control panel.

2

Press Direct USB > USB Print.

3

Press the arrow until the folder or file you want and press OK.

4

Select (Menu) button on the control panel.

2

Press Direct USB > File Manage.

3

Press the arrow until Delete or Format you want and press OK.

4

Press the folder or file you want and press OK.

5

If you see [+] or [D] in the front of a folder name, there are one or more files
or folders in the selected folder.

2. Menu Overview and Basic Setup

49

Using USB memory device

To delete or format, press Yes > OK.

6

After deleting files or reformatting a USB memory device, files cannot be
restored. Therefore, confirm that you no longer need the data before
deleting it.

16

Viewing the USB Memory Status

You can check the amount of memory space available for saving documents.

Insert a USB memory device into the USB memory port on your machine.

1

Select (Menu) button on the control panel.

2

Press Direct USB > Check Space.

3

The available memory space appears on the display.

Backing up data

Insert a USB memory device into the USB memory port on your machine.

1

Select (Menu) button on the control panel.

2

Press System Setup.

3

Press the arrow until Export Setting you want and press OK.

4

Press Setup Data > OK.

5

The data is backed up to the USB memory device.

Restoring data

Insert a USB memory device into the USB memory port on your machine.

1

17

Backing up data

Data in the machine’s memory can be accidentally erased due to power failure
or storage failure. Backup helps you protect your the system settings by storing

them as backup files on a USB memory device.

Select (Menu) button on the control panel.

2

Press System Setup.

3

Press the arrow until Import Setting you want and press OK.

4

Press Setup Data > OK.

5

2. Menu Overview and Basic Setup

50

Using USB memory device

To restore the backup file to the machine, press Yes > OK.

6

2. Menu Overview and Basic Setup

51

3. Maintenance

This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.

• Ordering supplies and accessories 53

• Available consumables 54

• Available accessories 56

• Available maintenance parts 57

• Storing the toner cartridge 58

• Redistributing toner 60

• Replacing the toner cartridge 62

• Replacing the waste toner container 66

• Installing accessories 68

• Monitoring the supplies life 72

• Setting the toner low alert 73

• Cleaning the machine 74

• Tips for moving & storing your machine 78

Ordering supplies and accessories

Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts.

To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.

3. Maintenance

53

Available consumables

When supplies reach the end of their life spans, you can order the followings of consumables for your machine:

Type Model

Toner cartridge • CLP-41xN Series

• CLP-41xNW Series

• CLP-68xND Series

• CLP-68xDW Series

Waste toner container • CLP-41xN Series

Average yield

• Average continuous black cartridge yield: Approx. 2,500 standard pages (Black)

• Average continuous color cartridge yield: Approx. 1,800 standard pages

(Yellow/Magenta/Cyan)

• Average continuous black cartridge yield: Approx. 2,000 standard pages (Black)

• Average continuous color cartridge yield: Approx. 1,500 standard pages

(Yellow/Magenta/Cyan)

• Average continuous black cartridge yield: Approx. 6,000 standard pages (Black)

• Average continuous color cartridge yield: Approx. 3,500 standard pages

(Yellow/Magenta/Cyan)

• Approx. 14,000 pages (Black)

a

Part name

• CLT-K504S: Black

• CLT-Y504S: Yellow

• CLT-M504S: Magenta

• CLT-C504S: Cyan

• CLT-K506S: Black

• CLT-Y506S: Yellow

• CLT-M506S: Magenta

• CLT-C506S: Cyan

• CLT-K506L: Black

• CLT-Y506L: Yellow

• CLT-M506L: Magenta

• CLT-C506L: Cyan

CLT-W504

• CLP-41xNW Series

• CLP-68xND Series

• CLP-68xDW Series

a. Declared yield value in accordance with ISO/IEC 19798. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.

• Approx. 3,500 pages (Yellow/Magenta/Cyan)

CLT-W506

3. Maintenance

54

Available consumables

Depending on the options, percentage of image area and job mode used,
the toner cartridge’s lifespan may differ.

When purchasing new toner cartridges or other consumables, these must
be purchased in the same country as the machine you are using. Otherwise,
new toner cartridges or other consumables will be incompatible with your
machine due to different configurations of toner cartridges and other
consumables according to the specific country conditions.

Samsung does not recommend using non-genuine Samsung toner
cartridge such as refilled or remanufactured toner. Samsung cannot
guarantee non-genuine Samsung toner cartridge's quality. Service or repair
required as a result of using non-genuine Samsung toner cartridges will not
be covered under the machine’s warranty.

3. Maintenance

55

Available accessories

You can purchase and install accessories to enhance your machine’s performance and capacity.

Some features and optional goods may not be available depending on models or countries (see "Features by models" on page 7).

Accessory Function Part name

Memory module Extends your machine’s memory capacity. ML-MEM370: 512 MB

Allows you to use various interface.

IEEE 1284B parallel

connector

Optional tray

a. CLP-68xND Series/CLP-68xDW Series only.
b. Plain paper 80 g/m2 (20 lb bond).

a

a

If you are experiencing frequent paper supply problems, you can

attach an additional 520

• When installing the printer driver with an IEEE 1284B
parallel connector, the machine might not be found and
after installing the printer driver, only basic printing
features are available.

• If you want to check the machine's status or set the settings,
connect the machine to a computer with a USB cable or a
network.

• If you use the IEEE 1284B parallel connector, you can not use
the USB cable.

b

sheets tray.

ML-PAR100

CLP-S680A

3. Maintenance

56

Available maintenance parts

To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service
provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its
“Average yield”.

Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below. The purpose of which
is to maintain your machine in top working condition. The maintenance parts below should be replaced when the life span of each item has been met.

Average yield

Parts

Transfer roller Approx. 100,000 pages Approx. 100,000 pages

Fuser Unit Approx. 50,000 pages Approx. 100,000 pages

Pick-Up roller Approx. 200,000 pages Approx. 300,000 pages

Retard roller Approx. 100,000 pages Approx. 100,000 pages

Intermediate Transfer Belt (ITB) Approx. 100,000 pages Approx. 100,000 pages

a. It will be affected by the operating system used, computing performance, application software, connecting method, media, media size and

job complexity.

• CLP-41xN Series

• CLP-41xNW Series

a

• CLP-68xND Series

• CLP-68xDW Series

3. Maintenance

57

Storing the toner cartridge

Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.

Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.

Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.

• Store the cartridge inside the protective bag from the original package.

• Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.

- An environment with salty air.

1

Handling instructions

• Do not touch the surface of the photoconductive drum in the cartridge.

• Do not expose the cartridge to unnecessary vibrations or shock.

• Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.

2

Toner cartridge usage

Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.

• Do not store consumables in any of the following conditions:

- Temperature greater than 40°C (104°F).

- Humidity range less than 20% or greater than 80%.

- An environment with extreme changes in humidity or temperature.

- Direct sunlight or room light.

- Dusty places.

- A car for a long period of time.

- An environment where corrosive gases are present.

Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.

3. Maintenance

58

Storing the toner cartridge

3

Estimated cartridge life

Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.

3. Maintenance

59

Redistributing toner

When the toner cartridge is near the end of its life:

• White streaks or light printing occurs and/or density variation side to side.

• The Status LED blinks red. The toner-related message saying that the toner is low may appear on the display.

• The computers’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung

Printer Status" on page 226).

If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner. Check the type of the toner cartridge for your machine (see "Available consumables" on page 54).

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

60

Redistributing toner

3. Maintenance

61

Replacing the toner cartridge

For CLP-41xN Series/CLP-41xNW Series:

Click this link to open an animation about replacing a toner cartridge.

For CLP-68xND Series/CLP-68xDW Series:

Click this link to open an animation about replacing a toner cartridge.

The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K).

• The status LED and the toner-related message on the display indicate when each individual toner cartridges should be replaced.

• The computers’s Samsung Printing Status program window appears on the computer telling you which color cartridge is empty on toner (see "Using Samsung

Printer Status" on page 226).

Check the type of the toner cartridge for your machine (see "Available consumables" on page 54).

• Shake the toner cartridge thoroughly, it will increase the initial print quality.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.

• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.

3. Maintenance

62

Replacing the toner cartridge

3. Maintenance

63

Replacing the toner cartridge

5~6

3. Maintenance

64

Replacing the toner cartridge

3. Maintenance

65

Replacing the waste toner container

When the life span of the waste toner container has expired, waste toner container-related message appears on the screen display of the control panel, indicating
the waste toner container needs to be replaced. Check the waste toner container for your machine (see "Available consumables" on page 54).

• Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems
occur.

• When you pull out the waste toner container out of the machine, move the container carefully not to drop it from your hands.

• Make sure that you lay the waste toner container on a flat surface so that the toner does not spill.

Do not tilt or turn over the container.

3. Maintenance

66

Replacing the waste toner container

1

1

2

2

2

1

3. Maintenance

67

Installing accessories

4

Precautions

• Disconnect the power cord

Never remove the control board cover while the power is turned on.

To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.

• Discharge static electricity

The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.

When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Dispose used batteries according to
the instructions.

5

Setting Device Options

When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you need to set the optional
devices in Device Options.

Click the Windows Start menu.

1

For Windows XP/2003, select Printers and Faxes.

2

• For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.

• For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.

• For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.

Right-click your machine.

3

For Windows XP/2003/2008/Vista, press Properties.

4

For Windows 7 and Windows Server 2008 R2, from context menus, select
the Printer properties.

3. Maintenance

68

Installing accessories

If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.

Select Device Options.

5

• Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.

- User permission: If you check this option, only users with user

permission can start a print job.

- Group permission: If you check this option, only groups with

group permission can start a print job.

The Properties window may differ depending on the driver or operating
system you are using.

• If you want to encrypt job accounting password, check Job Accounting

Password Encryption.

Select the appropriate option.

6

• Administrators can enable job accounting and configure permissions in

the control panel or SyncThru™ Web Service.

• Custom Paper Size Settings: You can specify custom paper size.

Some menus may not appear in the display depending on options or
models. If so, it is not applicable to your machine.

Click OK until you exit the Properties or Printer properties window.

7

• Tray Options: Select the optional tray you installed. You can select
the tray.

• Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode in printer driver
("Using optional device features" on page 213).

• Printer Configuration: Select the printer language (SPL/PCL 6) for
the print job.

• Administrator Settings: You can select the Printer Status and EMF

Spooling.

3. Maintenance

69

Installing accessories

6

Upgrading a memory module

Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine
Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.

The order information is provided for optional accessories (see "Available accessories" on page 56).

After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer
properties window. You can controll the active job queue and file policy in Job Manage menu (see "Using optional device features" on page 213).

1

2

2

1

3. Maintenance

70

Installing accessories

1

2

1

2

3. Maintenance

71

Monitoring the supplies life

If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if
necessary.

It may be necessary to press OK to navigate to lower-level menus for some models.

Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.

1

Select the option you want and press OK.

2

Press (Cancel) to return to ready mode.

3

3. Maintenance

72

Setting the toner low alert

If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.

You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program.

• For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings, see "Device Settings" on

page 225.

Select (Menu) > System Setup > Maintenance > TonerLow Alert on the control panel.

1

Select the option you want.

2

Press OK to save the selection.

3

3. Maintenance

73

Cleaning the machine

If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing
condition and use your machine longer.

• Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the

cabinet.

• If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum

cleaner, toner blows in the air and might be harmful to you.

7

Cleaning the outside

Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.

3. Maintenance

74

Cleaning the machine

8

Cleaning the inside

During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.

• To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.

• Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.

• Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such

as benzene or thinner. Printing quality problems can occur and cause damage to the machine.

• Use a dry lint-free cloth to clean the machine.

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before

cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

3. Maintenance

75

Cleaning the machine

3. Maintenance

76

Cleaning the machine

9

Cleaning the pickup roller

• Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before

cleaning the machine.

• Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

3. Maintenance

77

Tips for moving & storing your machine

• When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.

• When moving the machine, make sure at least two people are holding the machine securely.

3. Maintenance

78

4. Troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

• Tips for avoiding paper jams 80

• Clearing paper jams 81

• Understanding the status LED 93

• Understanding display messages 95

This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.

If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 232).

If you cannot find a solution in the User's Guide or the problem persists, call for service.

Tips for avoiding paper jams

By selecting the correct media s, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:

• Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 30).

• Do not remove paper from the tray while your machine is printing.

• Flex, fan, and straighten paper before loading.

• Do not use creased, damp, or highly curled paper.

• Do not mix papers in a tray.

• Use only recommended print media (see "Print media specifications" on page 104).

4. Troubleshooting

80

Clearing paper jams

To avoid tearing the paper, pull the jammed paper out slowly and gently.

1

In tray 1

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

4. Troubleshooting

81

Clearing paper jams

2

In optional tray (CLP-68xND Series/CLP-68xDW Series only)

4. Troubleshooting

82

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

83

Clearing paper jams

3

In the manual feeder/multi-purpose tray

CLP-41xN Series/CLP-41xNW Series

4. Troubleshooting

84

Clearing paper jams

CLP-68xND Series/CLP-68xDW Series

4. Troubleshooting

85

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

1

2

3

4. Troubleshooting

86

Clearing paper jams

4

Inside the machine

The fuser area is hot. Take care when removing paper from the machine.

Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 17).

4. Troubleshooting

87

Clearing paper jams

5

In exit area

CLP-41xN Series/CLP-41xNW Series

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting

88

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

89

Clearing paper jams

CLP-68xND Series/CLP-68xDW Series

The fuser area is hot. Take care when removing paper from the machine.

4. Troubleshooting

90

Clearing paper jams

If you do not see the paper in this area, stop and go to next step:

4. Troubleshooting

91

Clearing paper jams

6

In the duplex unit area (CLP-68xND Series/CLP-68xDW Series only)

.

4. Troubleshooting

92

Understanding the status LED

The color of the LED indicates the machine's current status.

• Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).

• To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 95).

• You also can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page

226).

• If the problem persists, call a service representative.

LED Status Description

Off The machine is off-line.

Blinking When the backlight blinks, the machine is receiving or printing data.

Green

On • The machine is on-line and can be used.

()
Status

Red

Blinking

On

• A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem
is cleared, the machine resumes.

• Small amount of toner is left in the cartridge. The estimated cartridge life

a

of toner is close. Prepare a new cartridge for

replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page

b

60).

• A toner cartridge has almost reached its estimated cartridge life

a

. It is recommended to replace the toner cartridge (see

"Replacing the toner cartridge" on page 62).

• The cover is opened. Close the cover.

• There is no paper in the tray when receiving or printing data. Load paper in the tray.

• The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page 95).

• A paper jam has occurred (see "Clearing paper jams" on page 81).

4. Troubleshooting

93

Understanding the status LED

LED Status Description

()

b

WPS

()
Wireless

b

()
Power

Eco Green

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages

may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.

b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 19).

Blue

Blue

Blinking The machine is connecting to a wireless network.

On

Off

On The machine is in power save mode.

Off The machine is in ready mode or machine’s power is off.

On Eco mode is on (see "Eco printing" on page 45).

Off Eco mode is off.

The machine is connected to a wireless network (see "Wireless network setup" on page 148).

The machine is disconnected from a wireless network.

4. Troubleshooting

94

Understanding display messages

Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.

• You can resolve the error with the guideline from the computers’s

Printing Status program window (see "Using Samsung Printer Status" on

page 226).

• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.

• When you call for service, provide the service representative with the
contents of display message.

• Some messages may not appear on the display depending on the
options or models.

• [error number] indicates the error number.

• [tray type] indicates the tray number.

• [media type] indicates the media type.

• [media size] indicates the media size.

• [color] indicates the color of toner.

7

Paper Jam-related messages

Message Meaning Suggested solutions

Paper Jam

in exit area

Paper Jam

inside machine

Paper Jam

in Tray1

Paper Jam

in Tray2

Paper has jammed in the
exit area.

Paper has jammed in the
inside machine.

Paper has jammed in the
tray.

Paper has jammed in the
optional tray.

Clear the jam (see "In
exit area" on page 88).

Clear the jam (see
"Inside the machine"
on page 87).

Clear the jam (see "In
tray 1" on page 81).

Clear the jam (see "In
optional tray (CLP­68xND Series/CLP­68xDW Series only)" on
page 82).

Paper Jam

in MP tray

Paper has jammed in the
multi-purpose tray.

Clear the jam (see "CLP­68xND Series/CLP­68xDW Series" on page

85).

4. Troubleshooting

95

Understanding display messages

Message Meaning Suggested solutions

Paper Jam or

empty

Paper Jam

inside of duplex

• Paper has jammed in
manual feeder.

• There is no paper in tray.

Paper has jammed during
duplex printing. This is
applicable only to
machines with this feature.

• Clear the jam (see
"CLP-41xN Series/
CLP-41xNW Series"
on page 84).

• Load paper in tray
(see "Multi-purpose
(or Manual feeder )
tray" on page 33).

Clear the jam (see "In
the duplex unit area
(CLP-68xND Series/
CLP-68xDW Series
only)" on page 92).

4. Troubleshooting

96

Understanding display messages

8

Toner-related messages

Message Meaning Suggested solutions

Install [color]

toner cartridge

Not Compatible

[color] toner cart.

Prepare Toner

▼

A toner cartridge is not
installed.

A toner cartridge is not
being detected

Not remove protective
film from toner.

The indicated toner
cartridge is not
suitable for your
machine.
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge

a

of toner is close.

life

Reinstall the toner cartridge.

Reinstall the toner cartridge two or
three times to confirm it is seated
properly. If the problem persists,
contact the service representatives.

Remove the protective film from the
toner cartridge. Refer to Quick

Installation Guide

machine.

Install the corresponding toner
cartridge with a Samsung-genuine
cartridge (see "Replacing the toner
cartridge" on page 62).
Prepare a new cartridge for a
replacement. You may temporarily
increase the printing quality by
redistributing the toner (see
"Redistributing toner" on page 60).

provided with your

Message Meaning Suggested solutions

Replace Toner

▼

a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates

the average capacity of print-outs and is designed pursuant to ISO/IEC 19798 (see "Available
consumables" on page 54). The number of pages may be affected by operating environment,
percentage of image area, printing interval, media, percentage of image area, and media size.
Some amount of toner may remain in the cartridge even when replace new cartridge appears
and the machine stops printing.

The indicated toner
cartridge has almost
reached its estimated

a

cartridge life

The indicated toner
cartridge has reached
its estimated cartridge

a

.

life

.

• You can choose Stop or Continue
as shown on the control panel. If
you select Stop, the printer stops
printing. If you select Continue, the
printer keeps printing but the
printing quality cannot be
guaranteed.

• Replace the toner cartridge for the
best print quality when this
message appears. Using a cartridge
beyond this stage can result in
printing quality issues (see
"Replacing the toner cartridge" on
page 62).

Replace the toner cartridge (see
"Replacing the toner cartridge" on
page 62).

4. Troubleshooting

97

Understanding display messages

Samsung does not recommend using a non-genuine Samsung toner
cartridge such as refilled or remanufactured. Samsung cannot guarantee a
non-genuine Samsung toner cartridge's quality. Service or repair required
as a result of using non-genuine Samsung toner cartridges will not be
covered under the machine warranty.

9

Tray-related messages

Message Meaning Suggested solutions

Paper Empty

in [tray number]

Paper Jam

or Empty

There is no paper in the
indicated tray.

• Paper has jammed

• There is no paper in

in manual feeder.

tray.

Load paper in the tray (see
"Loading paper in the tray"
on page 31).

• Clear the jam (see "CLP­41xN Series/CLP-41xNW
Series" on page 84).

• Load paper in tray (see
"Multi-purpose (or
Manual feeder ) tray" on
page 33).

10

Network-related messages

Message Meaning Suggested solutions

Network Problem:

IP Conflict

Wireless

Network Error

The IP address is used
elsewhere.

Wireless module is not
installed.

Check the IP address or
obtain a new IP address.

Reboot the power and try
the printing job again. If the
problem persists, please call
for service.

Fail to authenticate. Check the network

802.1x

authentication protocol. If
the problem persists,

Network Error

contact your network
administrator.

11

Misc. messages

Message Meaning Suggested solutions

Adjusting Color

Registration...

The machine is adjusting
the color registration.

Wait a few minutes.

4. Troubleshooting

98

Understanding display messages

Message Meaning Suggested solutions

Calibrating

image density…

Door Open

Close it

Error [error

number]

Install [color]
toner

Error [error
number]

Turn off then on

Error [error
number]

Call for service

Install TR.

belt unit.

Not compatible

transfer belt

The machine is calibrating
the image density.

The cover is not securely
latched.

The indicated toner
cartridge is installed
improperly, or the
connector is polluted.

The machine unit cannot
be controlled.

The transfer belt is not
installed.

The transfer belt of the
machine is not for your
machine.

Wait a few minutes.

Close the cover until it locks
into place.

Reinstall the Samsung­genuine toner cartridge two
or three times to confirm it is
seated properly. If the
problem persists, please call
for service.

Reboot the power and try the
printing job again. If the
problem persists, please call
for service.

Install a Samsung-genuine
transfer belt.

Install the a Samsung­genuine part designed for
your machine.

Message Meaning Suggested solutions

Not installed

Waste tank

Not proper room

temp. Move set

Output bin Full

Remove paper

Prepare new

Transfer belt

Replace new

Transfer belt

Replace

Fuser Soon

Replace new

Fuser unit

• Replace new
Tray1 roller

• Replace new
Tray2 roller

The is waste toner
container not installed.

The machine is in a room
with improper room
temperature.

The output tray is full. Remove papers from the

The life of the transfer belt
will expired soon.

The life of the transfer belt
has expired.

The life of the fuser unit will
be expired soon.

The life of the fuser unit will
be expired.

The life of the tray pick-up
roller will expired soon.

The life of the tray pick-up
roller will expired.

Install a Samsung-genuine
waste toner container.

Move the machine to a room
with proper room

temperature.

output tray, the machine
resumes printing. If the
problem persists, call for
service.

Replace the transfer belt with
a new one. If the problem
persists, please call for
service.

Replace the fuser unit with a
new one. If the problem
persists, please call for
service.

Replace the tray pick-up roller
with a new one. If the
problem persists, please call
for service.

4. Troubleshooting

99

Understanding display messages

Message Meaning Suggested solutions

Transfer Belt

Error

Waste toner Full

Replace new one

The transfer belt cannot be
controlled.

The waste toner container
is full.

Reboot the power and try the
printing job again. If the
problem persists, please call
for service.

Replace the waste toner
container.

4. Troubleshooting

100

5. Appendix

This chapter provides product specifications and information concerning applicable regulations.

• Specifications 102

• Regulatory information 113

• Copyright 123