Samsung CLP620ND Users Manual

Page 1
of the fuser unit might be high and could damage your skin.
7. Lower the paper transfer belt until it is parallel with the front cover and firmly seated.
When you open the front cover and work inside the machine, it is highly recommend that you remove the paper transfer belt first. Because the work you do could contaminate the paper transfer belt.
4. Hold
ing both handles on the toner cartridge, thoroughly rock it from side
If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
5. Slide the toner cartridge back into the machine.
6. Hold
ing the handle on the paper transfer belt, align it with the slots on
the inside of the front cover.
8. Close the front cover. Ensure that the cover is securely closed.
If the front cover is not completely closed, the machine will not operate.
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to the below guidelines.
Ensure that the adjustable guides are positioned correctly (See "Loading
paper in the tray" on page 37).
Do
not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
D
o not remove paper from the tray while your machine is printing.
F
lex, fan, and straighten paper before loading.
D
o not use creased, damp, or highly curled paper.
D
o not mix paper types in a tray.
U
se only recommended print media (See "Setting the paper Type and
Size" on page 41).
Ensure that the recommended side of the print media is facing up in the
tray, or facing down in the multi-purpose tray.
If
paper jams occur frequently when you print on A5/B5-sized paper: Load the paper into the tray with the long edge facing the front of the tray.
If load the paper this way, printing both sides of the paper (duplex) is not supported.
In the Printing rotated 180 degrees (See "Opening printing preferences" on page 44).
Troubleshooting_ 66
Preferences window, set the page orientation to be
Page 2
CLEARING PAPER JAMS
When a paper jam occurs, a warning message appears on the display.
To avoid tearing the paper, pull the jammed paper out slowly and gently. Follow the instructions in the following sections to clear the jam.
In tray 1
Click this link to open an animation about clearing a jam.
If paper is jammed in the paper feed area the jammed paper.
1. Using
2. Remove the jammed paper by pulling in the direction shown. To avoid
the handle, completely open the front cover.
tearing the paper, pull it out gently and slowly.
, follow the steps below to release
ll out tray 1.
4. Pu
5. Remove the jammed paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.
6. Insert tray 1 back into the machine until it snaps into place. Printing automatically resumes.
3. Close the front cover. If the front cover is not completely closed, the machine will not
operate.
In optional tray
1. Pu
2. R
tearing the paper, pull it out gently and slowly.
Troubleshooting_ 67
Click this link to open an animation about clearing a jam.
This section explains the method of removing jammed paper in the optional tray 2. Please refer to the below method for other optional tray, since the method is same for all optional trays.
ll out optional tray 2 open.
emove the jammed paper by pulling in the direction shown. To avoid
Page 3
If the paper does not move when you pull or if you do not see the paper in this area, stop and go to the next step.
3. Using the handle, completely open the front cover.
4. Remove the jammed
tearing the paper, pull it out gently and slowly.
5. Close the front cover and insert the trays back into the machine. Printing
automatically resumes.
If the front cover is not completely closed, the machine will not operate.
paper by pulling in the direction shown. To avoid
In the multi-purpose tray
Click this link to open an animation about clearing a jam.
When you print using the multi-purpose tray and the machine detects that there is either no paper or that the paper has been improperly loaded, follow the next steps to release the jammed paper.
e paper is not feeding properly, pull the paper out of the machine.
1. If th
emove the jammed paper by pulling in the direction shown. To avoid
4. R tearing the paper, pull it out gently and slowly.
• Do not touch the green surface, the OPC drum or the front of the toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface
• If you leave the front cover open for more than a few minutes, th
e OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover when the installation needs to be halted for any reason.
5. C
lose the front cover to resume printing.
If the front cover is not completely closed, the machine will not operate.
of the paper transfer belt.
In the fuser unit area
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the machine.
1. Open the top cover.
If you do not see the jammed paper or if there is any resistance when you pull, stop and go to step 3.
2. Open and close the front cover to resume printing. If the front cover is not completely closed, the machine will not
operate.
3. Using the handle, completely open the front cover.
Troubleshooting_ 68
Page 4
2. Open the inner cover using the handle on it.
n and close the front cover. The jammed paper is automatically
1. Ope ejected from the machine.
2. Gently pull the paper out of the output tray.
Do not touch the fuser inside the inner cover. It is hot and could cause burns! The fuser's operating temperature is 180°C (356°F). Take care when removing paper from the machine.
3. Pull up
4. Press down the paper jam lever to fasten the fusing part.
5. Close
6. After removing the jammed paper, check for paper which may be
7. Close the top cover. Ensure that the cover is securely closed.
the paper jam lever to loose the fusing part of the fuser unit and
carefully take the jammed paper out of the machine.
the inner cover.
Before closing the inner cover, the jam lever must be fastened first (step4). Otherwise, paper jam can occur.
jammed in other parts of the machine.
If the top cover is not completely closed, the machine will not operate.
In exit area
Click this link to open an animation about clearing a jam.
If you do not see the jammed paper or if there is any resistance when you pull, stop and see "In the fuser unit area" on page 68.
3. Ope
n and close the front cover to resume printing.
If the front cover is not completely closed, the machine will not operate.
In the duplex unit area
Click this link to open an animation about clearing a jam.
sing the handle, completely open the front cover.
1. U
Be careful not to scratch the surface of the paper transfer belt.
ss the green release handle to release the paper transfer belt.
2. Pre Holding the handle on the paper transfer belt, lift it out of the machine.
Troubleshooting_ 69
Page 5
3. Remove the jammed paper by pulling in the direction shown. To avoid tearing the paper, pull it out gently and slowly.
4. Holding the handle on the paper transfer belt, align it with the slots on the inside of the front cover.
5. Lower the paper transfer belt until it is parallel with the front cover and firmly seated.
6. Close the front cover to resume printing.
If the front cover is not completely closed, the machine will not operate.
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the Smart Panel program window or on the control panel display to indicate machine status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if necessary. Messages and their explanations are listed in alphabetical order.
• If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call for service.
• When you call for service, provide th the contents of display message.
• Some messages may not appear in the display depending on the options or models.
• [error number] indicates the error
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner or imaging unit.
MESSAGE MEANING
Adjusting Color Registration
BOOTP problem Auto IP Run
BOOTP problem Reconfigure DHCP
Calibrating image density…
DHCP problem: Auto IP Run
DHCP problem Reconfigure BOOTP
The machine is adjusting the color registration.
The IP address assignment is failed. This happens, when Auto IP for BOOTP is set in SyncThru™ Web Service.
The IP address assignment is failed. This happens, when Auto IP for BOOTP is not set in SyncThru™ Web Service.
The machine is calibrating the image density.
The IP address assignment is failed. This happens, when Auto IP for DHCP is set in SyncThru Web™ Service.
The IP address assignment is failed. This happens, when Auto IP for DHCP is not set in SyncThru™ Web Service.
e service representative with
number.
SUGGESTED
SOLUTIONS
Wait a few minutes.
Change the IP address assignment method to DHCP or Static. If you do not change this option, the BOOTP server continually asks to assign the IP Address.
Change the IP address assignment method to DHCP or Static. If you do not change this option, the BOOTP server continually asks to assign the IP Address.
Wait a few minutes.
Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP Address.
Change the IP address assignment method to BOOTP or Static. If you do not change this option, the DHCP server continually asks to assign the IP Address.
Troubleshooting_ 70
Page 6
MESSAGE MEANING
Error [error number] [color] toner
Error [error number] Turn off then on
Install Toner
ź
Load [tray number] with [media size][media type]
Network Problem: IP Conflict
Not Compatible [color] toner
Not Compatible Transfer belt
Not Installed Transfer belt
The indicated toner cartridge is installed improperly, or the connector is polluted.
A systematic error has occurred
The indicated toner cartridge is installed improperly, or not installed.
There is no corresponding paper in the corresponding tray.
The IP address is used elsewhere.
The indicated toner cartridge is not suitable for your machine.
The transfer belt is not suitable for your machine.
The transfer belt is not installed.
SUGGESTED
SOLUTIONS
Reinstall the Samsung-genuine toner cartridge two or three times to confirm it is seated properly. Or clean the connector. If the problem persists, contact the service representatives.
Reboot the power and try the printing job again. If the problem persists, call for service.
Reinstall the toner cartridge two or three times to confirm it is seated properly. If the problem persists, the toner cartridge is not being detected. Contact the service representatives.
Load corresponding paper in the corresponding tray. (Page 4.4)
Check the IP address or obtain a new IP address.
Install the corresponding toner cartridge with a Samsung-genuine cartridge (See "Replacing the toner cartridge" on page 82).
Install the Samsung-genuine transfer belt. If the problem persists, contact the service representatives (See "Replacing the paper transfer belt" on page 83).
Reinstall the Samsung
-genuine transfer belt two or three times to confirm it is seated properly. If the problem persists, the transfer belt is not being detected. Contact the service representatives (See "Replacing the paper transfer belt" on page 83).
MESSAGE MEANING
Not proper room temp. Move set
Output bin Full Remove paper
Paper Empty in [tray number]
Paper Jam bottom of duplex
Paper Jam in exit area
Paper Jam inside machine
Paper Jam in MP Tray
Paper Jam in Tray1
Paper Jam in Tray2
Prepare new Transfer belt
Prepare Toner
ź
Pulled Out
[tray number]
Cassette
The machine is in a room with improper room temperature.
The output tray is full. Or the sensor is not facing down.
There is no paper in the indicated tray.
Paper has jammed during duplex printing. This is applicable only to machines with this feature.
Special print media has jammed in the paper exit area.
Paper has jammed inside the machine.
Paper has jammed in the multi-purpose tray.
Paper has jammed in the paper feed area and inside the machine.
Paper has jammed in the optional tray.
The life of the transfer belt will be expired soon.
Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close.
The indicated tray cassette is not inserted, or not properly closed.
SUGGESTED
SOLUTIONS
Move the machine to a room with proper room temperature (See "Environmental specifications" on page 87).
Remove papers from the output tray, the machine resumes printing. Or make sure the sensor is facing down. If the problem persists, call for service.
Load paper in the tray. (See "Loading paper in the tray" on page 37).
Clear the jam (See "In the duplex unit area" on page 69).
Clear the jam (See "In exit area" on page 69).
Clear the jam (See "In the fuser unit area" on page 68).
Clear the jam (See "In the multi-purpose tray" on page 68).
Clear the jam (See "In tray 1" on page 67).
Clear the jam (See "In optional tray" on page 67).
Replace the transfer belt with a new one. Contact the service representatives.
Prepare a new cartridge for a replacement. You may temporarily increase the printing quality by redistributing the toner (See
"Redistributing
toner" on page 65).
To close the tray, lower the rear edge, align it with the slot, and slide it into the printer.
Troubleshooting_ 71
Page 7
MESSAGE MEANING
Replace new Fuser unit
The life of the fuser unit has expired.
SUGGESTED
SOLUTIONS
Replace the fuser unit with a new one. Contact the service representatives.
MESSAGE MEANING
Replace Toner
ź
The indicated toner cartridge has almost reached its estimated cartridge life. The machine might stop printing.
Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC
19798. The number of pages may be affected by operating environment, printing interval, media type and media size. Some amount of toner may remain in the cartridge even when red LED is turned on appears and the printer stops printing.
SUGGESTED
SOLUTIONS
If Stop, Continue or
Mono Only appears in
the LCD display, choose one of them. If you select Stop, the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue, the printer keeps printing but the printing quality cannot be guaranteed. If you select Mono Only, the machine prints the data in black only.
Replace the toner cartridge for the best print quality when this message appears. Using a cartridge beyond this stage can result in printing quality issues (See "Replacing the toner cartridge" on page 82).
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
If the machine stops
printing, replace the toner cartridge (See "Replacing the toner cartridge" on page 82).
Troubleshooting_ 72
Page 8
MESSAGE MEANING
Self Diagnostics Please wait
Self Diagnostics mode
Sleeping... The machine is in the
Updating Data Please Wait...
The engine in your machine is checking some problems detected.
The engine in your machine is checking some problems detected.
power save mode.
The machine is
updating data.
This message
also appear when priniting on a paper smaller than A4, such as envelope or B5. In this case, the machine is adjusting the setting for best print result.
can
SUGGESTED
SOLUTIONS
Please wait a few minutes.
Please wait a few minutes.
When data is received, it switches to on-line automatically.
Wait a few minutes.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.
Power problems
Click this link to open an animation about clearing a jam.
CONDITION SUGGESTED SOLUTIONS
The machine is not receiving power, or the connection cab
le between the computer and the machine is not connected properly.
Plu
g in the power cord and switch on the
power-switch.
Disconnect the machine cable and reconnect
it.
- Fo
r Local Printing
- For Network Printing
Troubleshooting_ 73
Page 9
Paper feeding problems
CONDITION SUGGESTED SOLUTIONS
Paper jams during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the machine.
The paper keeps jamming.
Transparencies stick together in the paper exit.
Envelopes skew or fail to feed correctly.
Clear the paper jam (See "Clearing paper jams" on page 67
Check the maximum paper capacity of the
Ma
Remove pap
Humid conditions may cause some paper to
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Remove any obstructions from inside the
Pa
The
The paper is too thick. Use only paper that
There is too much paper in the tray. Remove
An
There may be debris inside the machine.
Use only transparencies specifically designed for laser printers. Remove each transparency as it exits from the machine.
Ensure that the paper guides are against both sides of the envelopes.
).
tray (See "Print media specifications" on page 89).
ke sure that you are using the correct type of paper (See "Print media specifications" on page 89).
the paper.
stick together.
machine.
per has not been loaded correctly. Remove
paper from the tray and reload it correctly.
re is too much paper in the tray. Remove
excess paper from the tray.
meets the specifications required by the machine (See "Print media specifications" on page 89
excess paper from the tray. If you are printing on special materials, use the multi-purpose tray.
incorrect type of paper is being used. Use only paper that meets the specifications required by the machine (See "Print media specifications" on page 89).
Open the front cover and remove any debris.
er from the tray and flex or fan
).
Printing problems
CONDITION
The machine does not print.
The machine is not receiving power.
The machine is not se default machine.
Check the machine for the following:
T
Paper is jammed. Clear the paper jam (See
No
The
Remove the protection sheet on the paper
Remove the seal
If a system error occurs, contact your service re
The connection ca computer and the machine is not connected properly.
The connection ca computer and the machine is defective.
The port setting is incorrect.
The machine may be incorrectly.
The printer driver may be installed.
POSSIBLE
CAUSE
lected as the
he front cover is not closed. Close the front
cover.
"Clearing paper jams" on page 67).
paper is loaded. Load paper (See "Loading
paper in the tray" on page 37).
toner cartridge is not installed. Install the
toner cartridge.
transfer belt. Refer to Quick Install Guide.
ing tape from the toner
cartridge. Refer to Quick Install Guide.
presentative.
ble between the
ble between the
configured
incorrectly
SUGGESTED
SOLUTIONS
Check the power cord connections. Check the power switch and the power source.
Select your machine as your default machine in your Windows.
Disconnect the machine ca
ble and reconnect it.
If possible, attach the cable to an
other computer that is working properly and print a job. You can also try using a different machine cable.
Check the Windows printer setting to make sure print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
Check the Printing Preferences to ensure that all of the print settings are correct (See "Opening printing preferences" on page 44).
Repair the machine software (See "Installing USB connected machine’s driver" on page 23).
that the
Troubleshooting_ 74
Page 10
CONDITION
(Continued) The machine does not print.
The machine selects print materials from the wrong paper source.
A print job is extremely slow.
Half the page is blank.
POSSIBLE
CAUSE
The machine is malfunctioning.
The document size is so big that the hard disk space of the computer is insufficient to access the print job.
The paper option that was selected in the Printing Preferences may be incorrect.
The job may be very complex.
The page orientation setting may be incorrect.
The paper size and the paper size settings do not match.
SUGGESTED
SOLUTIONS
Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
Get more hard disk space and print the document again.
For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences. Select the correct paper source. See the printer driver help screen (See "Opening printing preferences" on page 44).
Reduce the complexity of the page or try adjusting the print quality settings.
Change the page orientation in your application. See the printer driver help screen.
Ensure that the paper size in the printer driver settings matches the paper in the tray. Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use.
CONDITION
The machine prints, but the text is wrong, garbled, or incomplete.
Pages print, but they are blank.
The machine does not print PDF file correctly. Some parts of graphics, text, or illustrations are missing.
POSSIBLE
CAUSE
The machine cable is loose or defective.
The wrong printer driver was selected.
The software application is malfunctioning.
The operating system is malfunctioning.
If you are in a DOS environment, the font setting for your machine may be set incorrectly.
The toner cartridge is defective or out of toner.
The file may have blank pages.
Some parts, such as the controller or the board, may be defective.
Incompatibility between the PDF file and the Acrobat products.
SUGGESTED
SOLUTIONS
Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable.
Check the application’s printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Exit Windows and reboot the computer. Turn the machine off and back on again.
Change the language setting (See "Changing font setting" on page 35).
Redistribute the toner, if necessary. If necessary, replace the toner cartridge.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Troubleshooting_ 75
Page 11
CONDITION
C C C C C
The print quality of photos is not good. Images are not clear.
Before printing, the machine emits vapor near the output tray.
The machine does not print special- sized paper, such as billing paper.
POSSIBLE
CAUSE
The resolution of the photo is very low.
Using damp paper can cause vapor during printing.
Paper size and paper size setting do not match.
SUGGESTED
SOLUTIONS
Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced.
This is not a problem. Just keep printing.
Set the correct size in the Paper tab > Size > Edit... in the Printing Preferences (See "Opening printing preferences" on page 44).
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
CONDITION SUGGESTED SOLUTIONS
Light or faded print
Toner specks
AaBbCc AaBbCc AaBbCc AaBbCc
If a vertical white streak or faded area
appears on the page, the toner supply is low. You may be able to temporarily extend the toner cartridge life (See "Redistributing toner" on page 65). If this does not improve the print quality, install a new toner cartridge.
T
he paper may not meet paper specifications; for example, the paper may be too moist or rough (See "Print media specifications" on page 89).
If the entire pa
setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver.
A combina
may indicate that the toner cartridge needs cleaning (See "Cleaning the inside" on page 62).
T
he surface of the LSU part inside the machine may be dirty (See "Cleaning the inside" on page 62).
The paper may not meet specifications; for
example, the paper may be too moist or rough (See "Print media specifications" on page 89).
T
he transfer roller may be dirty. Clean the inside of your machine. Contact a service representative.
T
he paper path may need cleaning. Contact a service representative.
ge is light, the print resolution
tion of faded or smeared defects
AaBbCc
CONDITION SUGGESTED SOLUTIONS
Dropouts
AaBb AaBb AaBb AaBb AaBb
White Spots
Vertical lines
Color or Black background
If faded areas, generally rounded, occur randomly on the page:
A singl
The moisture content of the paper is uneven
T
Ch
If these steps do no
If white spots appear on the page:
T
T
If black vertical streaks appear on the page:
The surface (drum
If white vertical streaks appear on the page:
T
If the amount of background shading becomes unacceptable:
Ch
Check the environmental conditions: very
Re
e sheet of paper may be defective.
Try reprinting the job.
or the paper has moist spots on its surface. Try a different brand of paper (See "Print media specifications" on page 89).
he paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
ange the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick Paper (See "Opening printing preferences" on page 44).
contact a service representative.
he paper is too rough and a lot of dirt from a paper falls to the inner devices within the machine, so the transfer roller may be dirty. Clean the inside of your machine (See "Cleaning the inside" on page 62).
he paper path may need cleaning (See "Cleaning the inside" on page 62).
cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (See "Replacing the toner cartridge" on page 82).
he surface of the LSU part inside the machine may be dirty (See "Cleaning the inside" on page 62).
ange to a lighter weight paper (See "Print
media specifications" on page 89).
dry conditions (low humidity) or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
move the old toner cartridge and, install a new one (See "Replacing the toner cartridge" on page 82
t correct the problem,
part) of the toner
).
Troubleshooting_ 76
Page 12
A
CONDITION SUGGESTED SOLUTIONS
A
C
C
C
Cc
A
c
A
Toner smear If toner smears on the page:
C
lean the inside of the machine (See
"Cleaning the inside" on page 62).
C
heck the paper type and quality (See "Print
media specifications" on page 89).
Remove the toner cartridge and then, install
a new one (See "Replacing the toner cartridge" on page 82).
CONDITION SUGGESTED SOLUTIONS
Page skew
aBb
AaBb
AaBb
Ensure that the paper is loaded properly.
Che
ck the paper type and quality (See "Print
media specifications" on page 89).
Ensure
that the guides are not too tight or too
loose against the paper stack.
AaBb
aBbC
Vertical repetitive de
fects
Background
tter
sca
Misformed ch
aracters
If marks repeatedly appear on the printed side of the page at even intervals:
T
he toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (See "Replacing the toner cartridge" on page 82).
Pa
rts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
T
he fusing assembly may be damaged.
Contact a service representative.
Background scatter results from bits of toner randomly distributed on the printed page.
T
he paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
If ba
ckground scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
If b
ackground scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences (See "Opening printing preferences" on page 44).
If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper (See "Print media specifications" on page 89
).
Curl or wave
Wrinkles or crea
ses
Back of printouts are d
irty
Ensure that the paper is loaded properly.
Che
ck the paper type and quality. Both high temperature and humidity can cause paper curl (See "Print media specifications" on page 89).
Tu
rn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Ensure that the paper is loaded properly.
Che
ck the paper type and quality (See "Print media specifications" on page 89).
Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
Check for leaking toner. Clean the inside of
the machine (See "Cleaning the inside" on page 62).
Cle
an the fuser belt (See "Cleaning a fuser
belt" on page 62).
The toner cartridge has reached its estimated
cartridge life.
Solid Color or Bla
Troubleshooting_ 77
ck pages
The toner cartridge may not be installed
properly. Remove the cartridge and reinsert it.
The toner cartridge may be defective.
Remove the toner cartridge and install a new one (See "Replacing the toner cartridge" on page 82).
The machine may require repair. Contact a
service representative.
Page 13
A
C C
C C C
CONDITION SUGGESTED SOLUTIONS
Loose toner
Character Voids
Horizontal stripes
AaBb AaBb AaBb AaBb AaBb
Curl
An unknown image repetitively ap
pears on a few
sheets or loose toner, light print, or contamination occurs.
Clean the inside of the machine (See
"Cleaning the inside" on page 62).
Che
ck the paper type and quality (See "Print
media specifications" on page 89).
Remove the toner cartridge and then, install a
new one (See "Replacing the toner cartridge" on page 82).
If the prob
require repair. Contact a service representative.
Character voids are white areas within parts of characters that should be solid black:
If you are using transparencies, try another
type of transparency. Because of the composition of transparencies, some character voids are normal.
Yo
the paper. Remove the paper and turn it around.
T
specifications (See "Print media specifications" on page 89).
If horizontally aligned black streaks or smears appear:
The toner cartridge may be installed
improperly. Remove the cartridge and reinsert it.
T
Remove the toner cartridge and install a new one (See "Replacing the toner cartridge" on page 82).
If the
require repair. Contact a service representative.
If the printed paper is curled or paper does not feed into the machine:
T
try rotating the paper 180° in the tray.
Change the printer option and try again. Go
to Printing Preferences, click Paper tab, and set type to Thin Paper (See "Opening printing preferences" on page 44).
Your machine is probably being used at an al
titude of 1,000 m (3,281 ft.) or above. The high altitude may affect the print quality, such correct altitude setting to your machine (See "Altitude adjustment" on page 34
lem persists, the machine may
u may be printing on the wrong surface of
he paper may not meet paper
he toner cartridge may be defective.
problem persists, the machine may
urn the stack of paper over in the tray. Also
as loose toner or light imaging. Change the
).
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
PROBLEM
PostScript file cannot be printed.
“Limit Check Error” report prints.
A PostScript error page prints.
The optional tray is not selected in the driver.
When printing a document in Macintosh with Acrobat Reader 6.0 or higher, colors print incorrectly.
POSSIBLE
CAUSE
The PostScript driver may not be installed correctly.
The print job was too complex.
The print job may not be PostScript.
The printer driver h
as not been configured to recognize the optional tray.
The resolution setting in the printer driver may not be matched with the one in Acrobat Reader.
Install the PostScript
Prin
If the problem persists,
You might need to reduce the complexity of the page or install more memory (See "Installing a memory module" on page 85
Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine.
Open the PostScript driver properties, select the Device Settings tab, and set the tray option of the Installable Options section to Installed.
Make sure that the resolution setting in your printer driver matches the one in Acrobat Reader.
Common Windows problems
CONDITION SUGGESTED SOLUTIONS
“File in Use” message appears during installation.
“General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear.
“Fail To Print”, “A printer timeout error occurred” messages appear.
Exit all software applications. Remove all software from the printer’s startup group, then restart Windows. Reinstall the printer driver.
Close all other applications, reboot Windows and try printing again.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in standby mode or after printing has been completed, check the connection and/or whether an error has occurred.
SOLUTION
driver (See "Installing USB connected machine’s driver" on page 23).
t a configuration page and verify that the PS version is available for printing.
contact a service representative.
).
Troubleshooting_ 78
Page 14
Refer to Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
Common Macintosh problems
CONDITION SUGGESTED SOLUTIONS
The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
The document has printed, but the print job has not disappeared from the spooler in Mac OS X 10.3.2.
Some letters are not displayed normally during the cover page printing.
When printing a document in Mac OS with Acrobat Reader 6.0 or higher, co
lors print
incorrectly.
Refer to Macintosh User’s Guide that came with your computer for further information on Macintosh error messages.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Update your MAC OS to MAC OS X 10.3.3. or higher.
Mac OS cannot create the font during the cover page printing. The English alphabet and numbers are displayed normally on the cover page.
Make sure that the resolution setting in your
chine driver matches the one in Acrobat
ma Reader.
Common Linux problems
CONDITION SUGGESTED SOLUTIONS
The machine does not print.
Some color images come out all black.
Some color images come out in unexpected colors.
Check if the printer driver is installed in your
system. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of available machines. Make sure that your machine is displayed on the list. If not, open Add new printer wizard to set up your device.
Ch
eck if the machine is started. Open Printers configuration and select your machine on the printers list. Look at the description in the Selected printer pane. If its status contains Stopped string, press the Start button. After that normal operation of the machine should be restored. The “stopped” status might be activated when some problems in printing occurred.
Check if your application has special print
option such as “-oraw”. If “-oraw” is specified in the command line parameter, then remove it to print properly. For Gimp front-end, select “print” -> “Setup printer” and edit command line parameter in the command item.
This is a known bug in Ghostscript (until GNU Ghostscript version 7.05) when the base color space of the document is indexed color space and is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 7.06 or later. You can find recent Ghostscript versions at www.ghostscript.com.
This is a known bug in Ghostscript (until GNU Gho
stscript version 7.xx) when the base color space of the document is indexed RGB color space and it is converted through CIE color space. Because Postscript uses CIE color space for Color Matching System, you should upgrade Ghostscript on your system to at least GNU Ghostscript version 8.xx or later. You can find recent Ghostscript versions at www.ghostscript.com.
Troubleshooting_ 79
Page 15
CONDITION SUGGESTED SOLUTIONS
The machine does not print whole pages, and output is printed on half the page.
I encounter error “Cannot open port device file” when printing a document.
When printing a document over the network in SuSE 9.2, the printer does not print.
Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.
It is a known problem that occurs when a color machine is used on version 8.51 or earlier of Ghostscript, 64-bit Linux OS, and has been reported to bugs.ghostscript.com as Ghostscript Bug 688252.The problem is solved in AFPL Ghostscript v. 8.52 or above. Download the latest version of AFPL Ghostscript from http://sourceforge.net/projects/ghostscript/ and install it to solve this problem.
Avoid changing print job parameters (via LPR GUI, for example) while a print job is in progress. Known versions of CUPS (Common UNIX Printing System) server break the print job whenever print options are changed and then try to restart the job from the beginning. Since Unified Linux Driver locks the port while printing, the abrupt termination of the driver keeps the port locked and unavailable for subsequent print jobs. If this situation occurs, try to release the port by selecting Release port in Port configuration window.
The CUPS (Common UNIX Printing System) version distributed with SuSE Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing Protocol) printing. Use the socket printing instead of ipp or install later version of CUPS (Common UNIX Printing System) (cups-1.1.22 or higher).
Troubleshooting_ 80
Page 16
11.supplies and accessories
This chapter provides information on purchasing suppliesS accessories and maintenance parts available for your machine.
This chapter includes:
How to purchase
Available supplies
Available accessories
Available maintenance Parts
Replacing the toner cartridge
Available accessories may differ from country to country. Contact your sales representativesGto obtain the list of available accessories.
HOW TO PURCHASE
To order Samsung-authorized suppliesS accessories and, maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machineUGYou can also visit www.sam select your country/region and obtain
information on calling for service.
sung.com/supplies,
AVAILABLE SUPPLIES
When supplies reach their lifespan, you can order the following types of supplies for your machine:
TYPE
Standard yield
AVERAGE YIELD
Average
continuous black cartridge yield: 2,500 standard pages (Black)
Avera
continuous colored cartridge yield: 2,000 standard pages (Yellow/Magenta/ Cyan)
High yield Avera
continuous black cartridge yield: 5,000 standard pages (Black)
Avera
continuous colored cartridge yield: 4,000 standard pages (Yellow/Magenta/ Cyan)
ge
ge
ge
a
PART NAME
C508(CLT-C508S): Cyan M508(CLT-M508S): Magenta Y508(CLT-Y508S): Yellow K508(CLT-K508S): Black
Region A
b
: C5082(CLT-C5082S): Cyan M5082(CLT-M5082S): Magenta Y5082(CLT-Y5082S): Yellow K5082(CLT-K5082S): Black
C508(CLT-C508L): Cyan M508(CLT-M508L): Magenta Y508(CLT-Y508L): Yellow K508(CLT-K508L): Black
Region A
b
: C5082(CLT-C5082L): Cyan M5082(CLT-M5082L): Magenta Y5082(CLT-Y5082L): Yellow K5082(CLT-K5082L): Black
Replacing the paper transfer belt
Necessary Precautions to take when installing accessories
Activating the added accessories in printer properties
Upgrading a memory module
TYPE
Paper
ansfer belt
tr
AVERAGE YIELD
When the transfer belt has worn out with abrasion, you
a
PART NAME
CLP-620 Series: CLT-T507
CLP-670 Series: CLT-T508
need to change it. By this time you may be notified with the transfer belt-related message on the display.
a.Declared yield value in accordance with ISO/IEC 19798. b.Region A: Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia,
Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Macedonia, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK.
To replace a toner cartridge see "Replacing the toner cartridge" on page 82.
Depending on the options and job mode used, the toner cartridge’s lifespan may differ.
You must purchase supplies,Gincluding toner cartridges, in the same country where you purchased your machine.GOtherwise, supplies will be incompatible with your machine since the system configuration of these vary from country to country.
AVAILABLE ACCESSORIES
You can purchase and install accessories to enhance your machine’s performance and capacity.
Supplies and accessories_ 81
Page 17
ACCESSORY FUNCTION PART NAME
Memory module Extend your machine’s
memory capacity.
Optional tray 2 If you are experiencing
frequent paper supply problems, you can attach an additional 500 sheet tray. You can print documents in various sizes and types of print materials.
CLP-620 Series
- CLP-MEM201:
128
MB
- CLP-MEM202:
256
MB
CLP-670
- CLP-MEM150:
- CLP-MEM160:
- CLP-MEM170:
CLP-S670A
128
MB
256 MB
512 MB
Series
AVAILABLE MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts and to maintain your machine in top working condition, the following parts will need to be replaced after printing the specified number of pages or when the life span of each item has expired.
PARTS
Fuser unit Approx. 100,000 pages
Paper Pickup roller Approx. 70,000 pages ROLLER-PICK UP
FCF friction pad Approx. 70,000 pages RPR-FRICTION-P
a.It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and job complexity.
To purchase maintenance parts, contact machine.
Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts after their lifespan.
AVERAGE YIELD
a
the supplier where you bought the
PART NAME
ELA UNIT-FUSER
AD
1. U
sing the handle, completely open the front cover.
• Do not touch the green surface, the OPC drum or the front of the toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface
• If you leave the front cover open for more than a few minutes, th
e OPC drum can be exposed to light. This will cause damage to the OPC drum. Close the front cover when the installation needs to be halted for any reason.
2. Pre
ss the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.
3. Grasp the handles of the toner cartridge which needs to be changed and pull to remove the cartridge from the machine.
of the paper transfer belt.
REPLACING THE TONER CARTRIDGE
Click this link to open an animation about replacing a toner cartridge.
The machine uses four colors and has a different toner cartridge for each
yellow (Y), magenta (M), cyan (C), and black (K).
one:
The
status LED and the toner-related message on the display indicate
when each individual toner cartridges should be replaced.
At this stage, the toner cartri toner cartridge for your machine (See "Available supplies" on page 81).
dge needs to be replaced. Check the type of the
Supplies and accessories_ 82
If you open the front cover, be careful not to touch the underneath the control panel (the lower part of the fuser unit). The temperature
Page 18
of the fuser unit might be high and could damage your skin.
When you open the front cover and work inside the machine, it is highly recommend that you remove the paper transfer belt first. Because the work you do could contaminate the paper transfer belt.
4. Remove the new
• Don't use sharp objects, such as a knife or scissors, to open
• To prevent damage, do not expose the toner cartridge to light
5. Slowl
y shake the cartridge five or six times to distribute the toner evenly
inside the cartridge. It will assure maximum copies per cartridge.
toner cartridge from its bag.
the toner cartridge package. You could damage the surface of the toner cartridge.
for more
than a few minutes. Cover it with a piece of paper to
protect it if necessary.
Do not touch the green surface, the OPC drum of the cartridge. Use the handle on the cartridge to avoid touching this area.
7.
Make sure that the color of the toner cartridge matches the color slot and then grasp the handles on the toner cartridge. Insert the cartridge until it clicks into place.
8.
H
olding the handle on the paper transfer belt, align it with the slots on
the inside of the front cover.
9. Lower the paper transfer belt until it is parallel with the front cover and firmly seated.
6. Place the toner cartridge on a flat surface, as shown, and remove the paper covering the toner cartridge by removing the tape.
For high yield toner cartridge: Before installing the toner cartridge, make sure to remove the
film.
• If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Supplies and accessories_ 83
10. Close the front cover. Make sure that the cover is securely closed. If the front cover is not completely closed, the machine will not
operate.
REPLACING THE PAPER TRANSFER BELT
After the life span of the paper transfer belt is complete, you have to replace it.
T
he transfer belt-related message appears on the display, telling it's
time for a replacement.
T
he Smart Panel program window appears on the computer telling you
the paper transfer belt needs to be replaced.
The life span of the paper transfer belt may be affected by operating environment, printing interval, media type, and media size.
Page 19
1.
Using the handle, completely open the front cover.
• Do not touch the green surface, the OPC drum or the front of the toner cartridge, with your hands or any other material. Use the handle on each cartridge in order to avoid touching this area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front cover open for more than a few minutes, the OPC d to the OPC drum. Close the front cover should the installation needs to be halted for any reason.
2. Pre
ss the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.
rum can be exposed to light. This will cause damage
5.
Holding the handle on the new paper transfer belt, align it with the slots on the inside of the front cover.
6.
Lower the paper transfer belt until it is parallel with the front cover and firmly seated.
3. Remove a new paper transfer belt from its bag.
4. Remove the pap
• Do not use sharp objects, such as a knife or scissors, to open
• Be careful not to scratch the surface of the paper transfer belt.
er covering the paper transfer belt.
the paper transfer belt package. You could damage the surface of the paper transfer belt.
7. Close the front cover to resume printing.
NECESSARY PRECAUTIONS TO TAKE WHEN INSTALLING ACCESSORIES
Disconnect the power cord.
Never remove the control board cover while the power is turned on. To avoid the possibility of an electrical shock, always disconnect the
p
ower cord when installing or removing ANY internal or external
accessories.
D
ischarge static electricity.
The control board and internal accessories (network interface card or memo removing any internal accessories, discharge static electricity from your body by touching something metal, such as the metal back plate on any device plugged into a grounded power source. If you walk around before finishing the installation, repeat this procedure to discharge any static electricity again.
Activatin
After installing an accessory such as an optional tray, PS driver users must do the add the added accessory activated.
Supplies and accessories_ 84
If the front cover is not completely closed, the machine will not operate.
ry module) are sensitive to static electricity. Before installing or
g the added accessories in the PS driver properties.
itional setting. Go to the PS printer properties and set
Page 20
When installing accessories, the battery inside the machine is a service component. Do not change it by yourself.
There is a risk of an explosion if battery is replaced by an incorrect type
. Dispose used batteries according to the instructions.
ACTIVATING THE ADDED ACCESSORIES IN PRINTER PROPERTIES
After installing added accessories, you need to select it in the printer properties of the printer driver in order to use it.
stall the driver (See "Installing USB connected machine’s driver" on
1.
In page 23or "Installing network connected ma
2.
Click th
e Windows
3.
For Wi
ndows 2000, select
Fo
r Windows XP/2003, select
Fo
r Windows 2008/Vista, select
Sound >Printers
For Windows 7, select
Devices and Printers
Fo
r Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
4. Righ
t-click your machine.
5. For Wi
6. In printer driver properties, select Device Options.
7. In
8. Click OK.
ndows XP/2003/2008/Vista, press Properties.
For PS driver, select PS driver and right-click to open Properties.
For Windows 7 and Windows Server 2008 R2, from context menus, select the Pr
If Printer properties item has Ź mark, you can select other printer drivers connected with selected printer.
printer driver properties, set the necessary options.
Start
menu.
Settings >Printers
.
Control Panel
.
inter properties.
Printer and Faxes
chine’s driver" on page 29).
.
.
Control Panel
>
>
Hardware and Sound
Hardware and
>
UPGRADING A MEMORY MODULE
Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory.
The machine has one memory slots. When you are expanding the memory capacity, you can add a memory module to the vacant memory slot (See "Available accessories" on page 81).
Installing a memory module
1. Turn the machine off and unplug all cables from the machine.
2. Ope
n the control board cover. Release the screw, then lift up the cover
slightly and pull the cover to the right.
3. Take out a new memory module from its plastic bag.
olding the memory module by the edges, align the memory module on
4.
H the slot at about a 30-degree tilt. Make sure that the notches of the module and the grooves on the slot fit each other.
The notches and grooves illustrated above may not match those on an actual memory module and its slot.
5.
Press the memory module into the slot with care until you hear a 'click'.
Do not press the memory module strongly or the module may be damaged. If the module does not seem to fit into the slot properly, carefully try the previous procedure again.
6. R
eplace the control board cover and fasten the cover with the screw.
7. Reconnect the power cord and machine cable. Turn on the machine.
8. If you
use the PS driver, you must activate the added memory in the PS
driver properties (See "Activating the added accessories in printer properties" on
page 85).
Printing with the optional memory (CLP-670 Series only)
• You can only use this feature if you have installed the 512 MB optional memory. (CLP-670 Series only)
• After installing the optional memory, you can use the advanced p
rinting features, such as proofing a job and specifying of printing
a secure print job in the printer properties window.
Job Accounting
This option allows you to print with the given permission.
Us
er permission: If you check this option, only users with user
permission can start a print job.
Gro
up permission: If you check this option, only groups with group
permission can start a print job.
• If you want to encrypt job accounting password, see "Activating the added accessories in printer properties" on page 85.
• Administrators can enable job accounting and configure permissio
ns in SyncThru™ Web Admin Service.
Supplies and accessories_ 85
Page 21
Job Settings
This option allows you to choose how to print the printing file by using the optional memory.
1.
Op
en the document you want to print.
2.
3.
4. Access Printing Preferences (See "Opening printing preferences"
5. Cli
6. Select the Print M
7. Select OK.
Print
Select Sele
The basic print settings including the number of copies and print range are selected within the Print window.
on page 44).
ck the Advanced tab then select Job Settings.
Norma
Proof: This mode is useful when you print more than one copy.
Confide
f
ct your printer driver from the
l: This mode prints without storing your document in the
optional memory.
You
can print one copy first to check, than print the rest of copies
later.
ntial: This mode is used for printing confidential
documents. You need to enter a password to print.
rom the
ode you want.
File
menu. The
Print
window appears.
Select Printer
list.
Controlling the active job queue
All of the print jobs waiting to be printed are listed in the active job queue in the order you sent them to the printer. You can delete a job from the queue before printing, or promote a job to print sooner.
1. Press
2. Press
3. Press
4. Press use appears and press OK.
5. Press OK.
Ca
Promot
on the control panel.
left/right arrow until Job Management appears and press OK. left/right arrow until Active Job appears and press OK. left/right arrow until the user’s name and file name you want to
If the select file is a confidential print job, enter the specified 4-digit password.
Use the left/right arrow to enter digits. When you press OK, cursor will entering the password, press OK.
If you enter the incorrect password, In appears. Reenter the correct password.
the left/right arrow until the desired setting appears and press
ncel: You can delete a file from the queue.
move to the next character. When you finnish
valid Password
e: You can select a job waiting in the active job queue
and change its print order so that it can be printed sooner.
Release:
specified time immediately. In this case, the job currently printing is stopped and the selected job will be printed. This function is available when the job is scheduled for later printing.
6.
When
You can print a job scheduled to be printed at a
Release
option appears only when you select a scheduled
job.
Yes
appears, press OK.
Form file
Form overlay are images stored in the optional memory as a special file format that can be printed on any document.
Creating new form files
1.
Create or open a document containing text or an image for use in a new form file.
2.
To
save the document as a form file, access
(See "Opening printing preferences" on page 44).
3.
Click th
4. In Overlay.
5. Click Sear
6. Type Select the destination path and click Save.
7. Click OK or Print
8.
The file is not printed. Instead, it is sto drive.
9. A con
Advanced
e
Advanced Output Options
the
ch.
a file name of up to eight characters in the File name box.
A confirm message appears, click Yes to save.
If you click NO, the machine prints your form without saving.
firm message appears, click Yes to save.
The form file size must be the same as the document you print with the form file.
tab, and select
window, check
until you exit the Print windowU
Printing Preferences
Advanced
red on your computer hard disk
.
Save as Form for
File Policy
You can choose the file policy for generating file name before you proceed with the job through optional memory. If the optional memory already has the same name when you entered a new file name, you can rename or overwrite it.
1. Pr
ess
on the control panel.
2. Press the left/right arrow until Job Management appears and press OK.
3. Press the left/right arrow until File Policy appears and press OK.
4. Pre
ss the left/right arrow until the desired setting appears and press
OK.
Rename
name when you entered a new file name, the file will be saved as a different file name that is automatically programmed.
O
name when you entered a new file name, the previous file will be recorded over with the new file.
5. Pr
ess OK.
: If the optional memory already has the same file
verwrite : If the optional memory already has the same file
Supplies and accessories_ 86
Page 22
12. specifications
This chapter guides you about this machine’s specifications.
This chapter include:
Hardware specifications
Environmental specifications
Electrical specifications
Print media specifications
The specification values here are based on preliminary data. See
www.samsung.com/printer
for current information.
HARDWARE SPECIFICATIONS
ITEM DESCRIPTION
Dimension Height 430.9 mm (16.96 inches)
Depth 441.5 mm (17.38 inches)
Width 424.9 mm (16.73 inches)
Weight Machine with consumables CLP 620 Series: 28.5 Kg ( 62.8 lbs)
CL
P 670 Series : 34 Kg ( 75 lbs)
Package weight Paper CLP 620 Series: 2.95 Kg ( 6.50 lbs)
CL
P 670 Series : 3.38 Kg ( 7.45 lbs)
Plastic 0.95 kg (2.09 lbs)
ENVIRONMENTAL SPECIFICATIONS
ITEM DESCRIPTION
Noise Level
Temperature Operation 15 to 30 °C (59 to 86 °F)
Humidity Operation 20 to 80% RH
a.Sound Pressure Level, ISO 7779. Configuration tested: machine basic installation, A4 paper, simplex printing.
a
Ready mode Less than 35 dB(A)
Printing mode CLP 620
CLP 670
Storage
Storage 0 to 90% RH
-20 to 50 °C (-4 to 122 °F)
Series: Less than 51 dB(A) Series : Less than 52 dB(A)
ELECTRICAL SPECIFICATIONS
Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. Doing so might damage the device and void the product warranty.
Specifications_ 87
Page 23
ITEM DESCRIPTION
Power rating
Power consumption
a
110 volt models AC 110 - 127 V
220 volt models
AC 220 - 240 V
Average operating mode Less than 550 W
Ready mode Less than 20 W
Power save mode Less than 8W
Power off mode Less than 1 W
a.See the rating label on the machine for the correct voltage, frequency (hertz) and type of current for your machine.
Specifications_ 88
Page 24
PRINT MEDIA SPECIFICATIONS
b
TYPE SIZE DIMENSIONS
PRINT MEDIA WEIGHTa/CAPACITY
TRAY1 / OPTIONAL TRAY MULTI-PURPOSE TRAY
Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 90 g/m2 (16 to 24 lb. bond)
Legal 216 x 356 mm (8.5 x 14 inches)
US Folio 216 x 330 mm (8.5 x 13 inches)
A4 210 x 297 mm (8.27 x 11.69 inches)
250 sheets of 80 g/m
bond) f or tray1.
500 sheets of 80 g/m
bond) for optional tray.
2
(20 lb.
2
(20 lb.
60 to 163 g/m
100 sheets of 80 g/m
bond)
2
(16 to 43 lb. bond)
2
(20 lb.
Oficio 216 x 343 mm (8.5 x 13.5 inches)
JIS B5 182 x 257 mm (7.17 x 10.12 inches) 60 to 90 g/m2 (20 to 24 lb. bond)
ISO B5 176 x 250 mm (6.93 x 9.84 inches)
Executive 184 x 267 mm (7.25 x 10.5 inches)
250 sheets of 80 g/m
bond)
2
(20 lb.
A5 148 x 210 mm (5.83 x 8.27 inches)
Statement 140 x 216 mm (5.5 x 8.5 inches) Not available in tray1 / optional tray.
A6 105 x 148 mm (4.13 x 5.83 inches)
Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray1 / optional tray. 75 to 90 g/m2 (20 to 24 lb. bond)
Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches)
10 sheets
Envelope DL 110 x 220 mm (4.33 x 8.66 inches)
Envelope C5 162 x 229 mm (6.38 x 9.02 inches)
Envelope C6 114 x 162 mm (4.49 x 6.38 inches)
Envelope No. 9 98 x 225 mm (3.87 x 8.87 inches)
Envelope 6 3/4 92 x 165 mm (3.62 x 6.5 inches)
Thick paper Refer to the Plain
paper section
Refer to the Plain paper section 90 to 105 g/m2 (24 to 28 lb. bond)
250 sheets of 80 g/m
2
(20 lb.
90 to 105 g/m
40 sheets
2
(24 to 28 lb. bond)
bond) f or tray1.
500 sheets of 80 g/m
2
(20 lb.
bond) for optional tray.
Thin paper Refer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lb. bond)
250 sheets of 80 g/m
2
(20 lb.
60 to 70 g/m
100 sheets
2
(16 to 19 lb. bond)
bond) f or tray1.
500 sheets of 80 g/m
2
(20 lb.
bond) for optional tray.
Thicker paper Refer to the Plain
paper section
Extra thick Refer to the Plain
paper section
Refer to the Plain paper section Not available in tray1 / optional tray. 106 to 120 g/m2 (28 to 32 lb. bond)
10 sheets
Refer to the Plain paper section Not available in tray1 / optional tray. 120 to 170 g/m2 (32 to 46 lb. bond)
10 sheets
Transparency A4, Letter Refer to the Plain paper section 138 to 146 g/m2 (37 to 39 lb. bond)
10 sheets
c
Labels
Card stock Refer to the Plain
Refer to the Plain paper section
paper section
Refer to the Plain paper section 120 to 150 g/m2 (32 to 40 lb. bond)
10 sheets
Refer to the Plain paper section 171 to 220 g/m2 (46 to 59 lb. bond)
5 sheets
Specifications_ 89
Page 25
TYPE SIZE DIMENSIONS
TRAY1 / OPTIONAL TRAY MULTI-PURPOSE TRAY
Glossy Photo Refer to the Plain
100 x 150 mm (4 x 6 inches) Not available in tray1 / optional tray. 111 to 220 g/m2 (30 to 59 lb. bond)
paper section
Minimum size (custom)
Maximum size (custom)
a.If media weight is over 105 g/m
2
(28 lb. bond), load a paper into the multi-purpose tray one by one.
76 x 127 mm (3 x 5 inches)
216 x 356 mm (8.5 x 14 inches)
b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions. c. Smoothness: 100 to 250 (sheffield).
PRINT MEDIA WEIGHTa/CAPACITY
1 sheet
b
Specifications_ 90
Page 26
13.administrator’s guide (windows only)
This chapter gives helpful information and troubleshooting tips for system administrators using Samsung Installer.
OVERVIEW
Samsung provides convenient installation methods useful for administrators. Administrators can remotely install the machine driver to multiple client computers or use command window to install the driver at once. Administrators can also make their own installation package for distribution.
Check the system requirements before installing the machine’s driver (See "System requirements" on page 22).
REMOTE INSTALLATION
Remote Installation is provided under is provided for administrators to remotely install device drivers and application software to multiple client computers. To use remote installation, you must configure at least one group. Multiple client computers can be added to a group that has the same installation configuration. Installation configuration includes device drivers or application software to be installed, port used for printing, default printer, printer name, sharing information and etc.
For remote installation, all client computers must be joined to a domain or a workgroup and file sharing must be enabled to be accessed by remote installer software on both server and client sides. If you cannot access the client computers, you might need to disable the Firewall option on the client computers.
Domain remote installation
You need to be a member of domain administrator to use Domain Remote Installation.
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
appears.
If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents your drive. Click OK.
If you use Windows Vista, click Start > All programs > Accessories
> Run. Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the User Account Control windows.
3. Select Administrator Installation > Remote Installation.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next.
5. Select Client Group window appears.
6. Click New Group.
Administrator Installation
menu. It
To use remote installation, you need at least a group. If you have already created a group, load the group you want and go to step 16.
Edit Group:
Load Group:
Delete Group:
7. Log on
8. Click Next.
9. Select Clients window appears.
10. Type in the group name in the Group Name field.
11. Add the client computers to be in the group to the right side panel.
12. Select Software and Utilities to Install window appears.
13. Select Printer connection window appears.
14. Confirm Group details window appears.
15. Select Client Group window appears again.
16. Select the group(s) and click Next to start remote installation.
window appears. Select
in the administrator’s
If your company has no domain network environment, you can use
Workgroup Remote Installation
Installation" on page 92).
• You can click … button to search the client computers and add
• You can add up to 50 client computers in a group. If you want
• If the firewall is enabled on the client computer, access may be
• The client computer’s operating system should be Windows
• C drive must be shared as C$.
Select the driver(s) and application software(s) you want to install and click Next.
Select the printer connection type and click Next.
If you selected Network Connection, Search Network Printers
window appears, type in the IP address or host name in the information field than click Search. when you are finished, click Next.
The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over subnet then specify IP address of network printer directly.
Check the group information and click Next.
Location to save the group shows the path of default folder which stores the created group information. The group information file will be created as “<group_name>.RGI. You can change the path by clicking the Change button.
Remote installation begins, you can see the installation status from the window.
You can edit groups.
You can load groups.
You can delete groups.
Domain,ID
button to add a client computer by typing the IP address or the computer name of client.
to add more than 50 client computers, you need to create more groups.
denied.
2000 or higher.
Domain Remote Installation
Password
and
(See "Workgroup Remote
.
and type
Administrator’s Guide (Windows only)_ 91
Page 27
17.
When installation is completed, appears.
Check the result. For failed client computers, you can reinstall again by clicking the
Reinstall
For failed client computers, you can check the log file which is created in the client computers.
button.
Results of remote installation
window
Workgroup Remote Installation
You can also use remote installation method with workgroups. If your company has no domain network environment, you should use
Workgroup Remote Installation
If the client computer uses Windows Vista or higher, ID should be
Administrator
1.
Make sure that the machine is connected to the network or USB and powered on.
2.
Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
appears.
If the installation window does not appear, click
Type X:\Setup.exe, replacing “X” with the letter which represents your drive. Click OK.
If you use Windows Vista, click Start > All programs > Accessories
> Run. Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the User Account Control windows.
3. Select Administrator Installation > Remote Installation.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next.
5. Select Client Group window appears.
6. Click New Group.
To use remote installation, you need at least a group. If you have already created a group, load the group you want and go to step 16.
Edit Group: You can edit groups.
Load Group: You can load groups.
Delete Group: You can delete groups.
7. Log on window appears. Select Workgroup Remote Installation and type in the Workgroup, ID and Password.
• For Windows XP/2000/2003, the ID should be of a memeber of
• You can also use Domain Remote Installation (See "Domain
8. Click Next.
9. Select Clients window appears.
10. Type in the group name in the Group Name field.
11. Add the client computers to be in the group to the right side panel.
• You can click … button to search the client computers and add
• You can add up to 50 client computers in a group. If you want
.
Administrators group for operating computers and for Windows Vista/2008/7, the ID should be of the default administrator account named Administrator.
remote installation" on page 91).
button to add the client computer by typing the IP address or the computer name of client.
to add more than 50 client computers, you need to create more
.
Start
and then
Run
groups.
• If the firewall is enabled on the client computer, access may be denied.
• The client computer’s operating system should be Windows 2000 or higher.
• If you have grouped the client computers in a workgroup and you try to connect to the client computer, a pop up window asking you to enter an Administrator's ID/password of the client computer you selected will appear if you can't access through the password you set in step 7.
• C drive must be shared as C$.
12. Select Software and Utilities to Install
Select the driver(s) and application software(s) you want to install and
Next
click
13. Select Printer connection
Select the printer connection type and click
If you selected
.
The discovered printer list will show network printers on the same
14. Confirm Group details window appears. Check the group information and click Next.
15. Select Client Group window appears again.
16. Select the group(s) and click Next to start remote installation.
Remote installation begins, you can see the installation status from the window.
17. When installation is completed, Results of remote installation window appears.
Check the result. For failed client computers, you can reinstall again by clicking the Reinstall button.
.
window appears.
window appears
information field than click Next.
subnet. If you want to specify a network printer that is located over subnet then specify IP address of network printer directly.
Location to save the group shows the path of default folder which stores the created group information. The group information file will be created as “<group_name>.RGI. You can change the path by clicking the Change button.
For failed client computers, you can check the log file which is created in the client computers.
Network Connection,Search Network Printers
, type in the IP address or host name in the
Search
window appears.
Next
.
. when you are finished, click
Error log messages
MESSAGE MEANING
Connection Error
Unable to bind the socket. [Port number:..]
Unable to listen the socket. [Port number:..]
Unable to connect to the client computer.
Client computer’s socket is closed.
SUGGESTED
SOLUTIONS
Restart the client computer.
Administrator’s Guide (Windows only)_ 92
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MESSAGE MEANING
Setup Error
Unable to access the default shared folder(C$) in the client computer.
Unable to copy service files.
Unable to start the service on the client computer.
Unable to create thread for monitoring.
Unable to share folder on client computer.
Unable to copy Installation files.
Unable to execute the setup file normally.
SUGGESTED
SOLUTIONS
Check if C drive
folder is shared as C$.
Check if you can
remotely access the client computer’s C$ folder on a network browser.
Check if you can remotely access the client computer’s C$ folder on the network browser.
Check whether
RMInstallService
program is running from Services. (From the Windows Start menu, select Control Panel >
Administrative Tools > Services).
If RMInstallService is stopped then restart it and try remote installation again. If you can't restart RMInstallService, then reboot client computer and try remote installation again.
Restart the client computer.
Check if the shared folder in the client computer can be shared with full control.
Check if the same
model’s installer is running.
Check if the installer
is waiting for a user input.
MESSAGE MEANING
Unable to get profile
OS not supported
Internet Explorer not supported
MSXML not supported
Insufficient free space
Not Administrator
N/A Check if the
SUGGESTED
SOLUTIONS
environment of client computer is supported for installation.
CREATE CUSTOMIZED INSTALLER
Create Customized Installer allows administrators to create their own
installation package with the installation setting you want. You can choose the drivers or software to be installed, assigned printer, printer name, sharing options, default printer and so on.
The created installation package can be distributed as a single self-extraction EXE package to clients through file servers or special distribution servers. You can also create an install script file for silent installation.
Creating a setup package
You can create a setup package from CD to a local folder. The created setup package will include only selected device drivers or application.
There are two types of setup package you can create. Normal(setup.exe) and Self-Extraction Package. Normal(setup.exe) will extract only selected driver or application files from CD. Self-Extraction Package will package like normal installation CD package as a single self-extractable setup.exe file.
1. Make sure that the machine is connected to the network or USB and powered on.
2. Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
appears.
If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents your drive. Click OK.
If you use Windows Vista, click Start > All programs > Accessories
> Run. Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the User Account Control windows.
3. Select Administrator Installation > Create Customized Installer.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the License Agreement. Then, click Next.
5. Select Package Type window appears.
Administrator’s Guide (Windows only)_ 93
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Normal(setup.exe)
Select If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window.
6. Select Software and Utilities to Install
Check the device drivers or application software you want to included in the setup package and click
7. Select Printer connection
Select the printer connection type and click
If you selected
window appears
information field than click
Next
.
The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over subnet then specify IP address of network printer directly.
If you can’t search network printers on the network then check whether your firewall setting is disabled. If it is enabled, disable firewall temporarily and try searching again.
8. Set Printer Drivers
If necessary, configure printer name, sharing, shared name and default printer setting. If you changed settings then you should click Apply button to apply changes then click Next.
9. Summary window appears. Check the package information and click Next to start creating the setup package.
You can modify the package configuration by clicking the Back button.
Check the Install the package as silent mode, if you want to make the installation package as a silent installation package. Silent installation installs the driver automatically by the set option without user intervention.
10. When creating the setup package is finished, Packaging Completed window appears.
Check Open package folder upon completion if you want the created package to open automatically after it’s created.
11. Click Finish.
Network Connection,Search Network Printers
window appears. Click
Self-Extraction Package
or
window appears.
Next
.
window appears.
Next
, type in the IP address or host name in the
Search
. when you are finished, click
Next
.
.
.
Creating a setup script file
You can generate setup configuration script file based on the CD image. It can be used with Silent installation for distributing software to multiple client computers. For example, you can upload a full CD setup files into a file server then distribute batch file or log-on script file that executes silent installation with this customized script file(ex: \\<file_server>\CD\setup.exe
/s /i”c:\temp\CONFIG.CI3).
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
appears.
If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents your drive. Click OK.
If you use Windows Vista, click Start > All programs > Accessories
> Run. Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the User Account Control windows.
3.
4.
5. Select Package Type
6. Select Software and Utilities to Install
7. Select Printer connection
8. Set Printer Drivers window appears. Click Next.
9. Summary window appears. Check the package information and click
10. When creating the setup package is finished, Packaging Completed
11. Click Finish.
Administrator Installation
Select If necessary, select a language from the drop-down list.
License Agreement
Read
License Agreement
Generate a Setup script file.
Select If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window.
Check the device drivers or application software you want to included in the setup package and click
Select the printer connection type and click
If you selected
window appears
information field than click
Next
.
The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over subnet then specify IP address of network printer directly.
• If you can’t search network printers on the network then check whether your firewall setting is disabled. If it is enabled, disable firewall temporarily and try searching again.
• Setup configuration script filename is set as CONFIG.CI3 and it’s not changeable.
If necessary, configure printer name, sharing, shared name and default printer setting. If you changed settings then you should click Apply button to apply changes then click Next.
Next to start creating the setup package. You can modify the package configuration by clicking the Back button.
Check the Install the package as silent mode, if you want to make the installation package as a silent installation package. Silent installation installs the driver automatically by the set option without user intervention.
window appears. Check Open package folder upon completion if you want the created
package to open automatically after it’s created.
, and select
. Then, click
window appears.
window appears.
Network Connection,Search Network Printers
, type in the IP address or host name in the
Create Customized Installer
>
I accept the terms of the
Next
.
window appears.
Next
.
Next
Search
. when you are finished, click
.
.
Modifying a setup script file
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
The software CD should automatically run and an installation window
appears.
If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents your drive. Click OK.
If you use Windows Vista, click Start > All programs > Accessories
> Run. Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
Administrator’s Guide (Windows only)_ 94
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User Account Control
3.
4.
5. Select Package Type
6.
7. Select Printer connection
8. Set Printer Drivers window appears. Click Next.
9. Summary window appears. Check the package information and click
10. When creating the setup package is finished, Packaging Completed
11. Click Finish.
Administrator Installation
Select If necessary, select a language from the drop-down list.
License Agreement
Read
License Agreement
Modify Script
Select If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window. Open the script file you want to modify(ex:
CONFIG.CI3
created setup package.
Select the printer connection type and click
If you selected
window appears information field than click Search. when you are finished, click Next.
The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over subnet then specify IP address of network printer directly.
• If you can’t search network printers on the network then check whether your firewall setting is disabled. If it is enabled, disable firewall temporarily and try searching again.
• Setup configuration script filename is set as CONFIG.CI3 and it’s not changeable.
If necessary, configure printer name, sharing, shared name and default printer setting. If you changed settings then you should click Apply button to apply changes then click Next.
Next to start creating the setup package. You can modify the package configuration by clicking the Back button.
window appears. Check Open package folder upon completion if you want the created
package to open automatically after it’s created.
windows.
Create Customized Installer
>
, and select
. Then, click
window appears.
.
script file will exist in
window appears.
Network Connection,Search Network Printers
, type in the IP address or host name in the
I accept the terms of the
Next
.
CONFIG.CI3
\Setup\Script
Next
.
).
subfolder of the
.
SILENT INSTALLATION MODE
Silent installation mode is an installation method that does not require any user intervention. Once you start the installation, the machine driver and software are automatically installed on you computer. You can start the silent installation by typing /s or /S in the command window. Silent installation can also be performed by using the command script file (See"Create Customized Installer" on page 93).
COMMAND-
LINE
/s or /S
/p”<port name>” or /P”<port name>”
/l”<Lang_cod e>” or /L”<Lang_co de>”
/a”<dest_pat h>” or /A”<dest_pat h>”
DEFINITION DESCRIPTION
Starts silent installation. Installs machine drivers
Specifies printer port.
Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command.
Sets language code.
The default language will be decided automatically if there is no specified installation language commanded. The default language depends on your system locale information.
Specifies destination path for installation.
The destination path should be a fully qualified path.
without prompting any UIs or user intervention.
Printer port name can be specified as IP address, hostname, USB local port name or IEEE1284 port name. For example
/p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx” means IP address for network printer. /p”USB001”, /P”LPT1:”, /p”hostname”
When installing the
driver silently in Korean, type in-Setup.exe /s
/L"0x0012” or Setup.exe /s /L"18” .
Decimal number and hexadecimal number can be used but hexadecimal number must have prefix with “0X”. Refer to Language Codes section for available <Lang_code>. This command applies to all machine’s drivers and application software if specified language is supported. All software included in the machine’s drivers will be installed as the specified language.
Setup.exe /s /L"0x0012”
or Setup.exe /s /L"18” ; install setup package silently with Korean.
Since machine drivers should be installed on the OS specific location, this command applies to only application software.
Command-line Parameters
Following table shows commands that can be used in the command window or in making a script file (See "Creating a setup script file" on page 94).
Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely.
Administrator’s Guide (Windows only)_ 95
Page 31
COMMAND-
LINE
/i”<script filename>” or /I”<script filename>”
/n”<Printer name>” or /N”<Printer name>”
/nd or /ND
/x or /X
/up”<printer name>” or /UP”<printer name>”
/d or /D
/v”<share name>” or /V”<share name>”
DEFINITION DESCRIPTION
Specifies customized install script file for custom operation.
The script filename should be a fully qualified filename.
Specifies printer name. Printer instance shall be created as specified printer name.
Commands not to set the installed driver as a default machine driver.
Uses existing machine driver files to create printer instance if it is already installed.
Removes only specified printer instance and not the driver files.
Uninstalls all device drivers and applications from your system.
Shares installed machine and add other available platform drivers for Point & Print.
Customized script file can be assigned for customized silent installation. This script file can be created or modified through provided installer customization utility or by text editor. Note: This customized script file is prior than default installer setting in setup package but not prior than command-line parameters.
With this parameter, you can add printer instances as your wishes.
It indicates installed machine driver will not be the default machine driver on your system if there are one or more printer drivers installed. If there is no installed machine driver on your system, then this option won’t be applied because Windows OS will set installed printer driver as a default machine driver.
This command provides a way to install a printer instance that uses installed printer driver files without installing an additional driver.
This command provides a way to remove only specified printer instance from your system without effecting other printer drivers. It will not remove printer driver files from your system.
This command will remove all installed device drivers and application software from your system.
It will install all supported Windows OS platform’s machine drivers to system and share it with specified <share name> for point and print.
COMMAND-
LINE
/o or /O
/f”<log filename>” or /F”<log filename>”
/h, /H or /? Shows Command-line
DEFINITION DESCRIPTION
Printers and Faxes
Opens folder after installation.
Specifies log filename. The default log file is created in the system temp folder if not specified.
Usage.
Language code
CODE LANGUAGE
0X0009 English
0X0012 Korean
0X0804 Simplified Chinese
0X0404 Traditional Chinese
0x040c French
0X0007 German
0X0010 Italian
0X000a Spanish
0X0013 Dutch
0X001D Swedish
0X0006 Danish
0X000b Finnish
0X0014 Norwegian
0X0019 Russian
0X0005 Czech
0X000e Hungarian
0X0008 Greek
0X0816 Standard Portuguese
0X0416 Brazilian Portuguese
0X0015 Polish
0X001F Turkish
0X0001 Arabic
0X000D Hebrew
0x0424 Slovenian
0X0418 Romanian
0X0402 Bulgarian
0X041A Croatian
0X081A Serbian
This command will open
Printers and Faxes
after the silent installation.
It will create a log file to a specified folder.
folder
Administrator’s Guide (Windows only)_ 96
Page 32
CODE LANGUAGE
0X0422 Ukraine
0X041B Slovakia
0X0421 Indonesian
0x041E Thai
0X0429 Farsi
FREQUENTLY ASKED QUESTION
Remote Installation related questions
NO. QUESTION ANSWER
1 Client computers are not
listed in the list when logging on as a domain.
2“Cannot access” error
message appears during workgroup remote installation.
3“Cannot access” error
message appears during domain / workgroup remote installation
Primary DNS address in all client com
puters should be specified as your domain server. If the client computer is turned off, turn it on.
This error message appears if access was denied. You should check the settings of network access; sharing and security model for local accounts.
From th
If the setting is not Classic – local
Check if the C drive folder is shared. C Drive folder should be shared as C$ to access remote client computers.
e Windows Start menu,
click Control Panel >
Administrative Tools >Local Security Policy > Local Policies > Security Options > Network access: Sharing and security model for local accounts.
users authenticate as themselves, change it to Classic – local users authenticate as themselves.
Create Customized Installer related questions
NO. QUESTION ANSWER
1 When I try to open the
CONFIG.CI3
the files doesn’t open and a warning message pops up.
2 I cannot precede the next
step at
Printer
3 When I execute the
customized installer package, the welcome dialog appears and I need to select the options again.
script file,
Search Network
dialog.
When the Custom utility opens the config.ci3 script file, it checks manufacture, model and script file type. Check the <MFG>,<MDL> node of the file you want to open, and if <SCRIPT_TYPE> value is ‘Config’.
It checks if the IP address/hostname is valid or not. You can specify only the IP address/hostname which is connected via network currently. Check the connection status of the printer to specify.
If you want to install check the Install the package as silent mode check box in the Summary window.
as silent mode,
Administrator’s Guide (Windows only)_ 97
Page 33
contact samsung worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
COUNTRY/REG
ION
ARGENTINE
AUSTRALIA
AUSTRIA
BELGIUM
BRAZIL 0800-124-421
CANADA 1-800-SAMSUNG
CHILE 800-SAMSUNG (726-7864) www.samsung.com/cl
CHINA 800-810-5858
COLOMBIA 01-8000112112 www.samsung.com.co
COSTA RICA 0-800-507-7267 www.samsung.com/latin
CZECH REPUBLIC
DENMARK 8-SAMSUNG (7267864) www.samsung.com/dk
ECUADOR 1-800-10-7267 www.samsung.com/latin
EL SALVADOR 800-6225 www.samsung.com/latin
ESTONIA 800-7267 www.samsung.com/ee
KAZAKHSTAN 8-10-800-500-55-500 www.samsung.com/kz_ru
KYRGYZSTAN 00-800-500-55-500
FINLAND 30-6227 515 www.samsung.com/fi
FRANCE 01 4863 0000 www.samsung.com/fr
GERMANY 01805 - SAMSUNG
GUATEMALA 1-800-299-0013 www.samsung.com/latin
HONDURAS 800-7919267 www.samsung.com/latin
HONG KONG 3698-4698 www.samsung.com/hk
HUNGARY 06-80-SAMSUNG
CUSTOMER CARE
CENTER
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Contact SAMSUNG worldwide_ 98
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glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802).
802.11b/g
802.11b/g can share same hardware and use the 2.4 GHz band.
802.11b supports bandwidth up to 11 Mbps; 802.11g up to 54 Mbps.
802.11b/g devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks (WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
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DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory. DIMM stores all the data within the machine like printing data, received fax data.
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DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It consists of a hot roller and a back-up roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.
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IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).
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Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted.
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NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard. Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, matrix printer, and page printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed by Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. ­that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA (authentication, authorization, and accounting) concept to manage network access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters.
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Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Toner Cartridge
A kind of bottle within a machine like printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be melted by the heat of the fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program.; an image capture API for Microsoft Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is: \\<servername>\<sharename>\<Additional directory>
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna, Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE
802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language (PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based device-independent document format.
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
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