of the fuser unit might be high and could damage your skin.
7. Lower the paper transfer belt until it is parallel with the front cover and
firmly seated.
When you open the front cover and work inside the machine, it is
highly recommend that you remove the paper transfer belt first.
Because the work you do could contaminate the paper transfer
belt.
4. Hold
ing both handles on the toner cartridge, thoroughly rock it from side
to side to redistribute the toner.
If toner gets on your clothing, wipe it off with a dry cloth and wash
clothing in cold water. Hot water sets toner into fabric.
5. Slide the toner cartridge back into the machine.
6. Hold
ing the handle on the paper transfer belt, align it with the slots on
the inside of the front cover.
8. Close the front cover. Ensure that the cover is securely closed.
If the front cover is not completely closed, the machine will not
operate.
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs, refer to the below guidelines.
• Ensure that the adjustable guides are positioned correctly (See "Loading
paper in the tray" on page 37).
• Do
not overload the tray. Ensure that the paper level is below the paper
capacity mark on the inside of the tray.
• D
o not remove paper from the tray while your machine is printing.
• F
lex, fan, and straighten paper before loading.
• D
o not use creased, damp, or highly curled paper.
• D
o not mix paper types in a tray.
• U
se only recommended print media (See "Setting the paper Type and
Size" on page 41).
• Ensure that the recommended side of the print media is facing up in the
tray, or facing down in the multi-purpose tray.
• If
paper jams occur frequently when you print on A5/B5-sized paper:
Load the paper into the tray with the long edge facing the front of the
tray.
If load the paper this way, printing both sides of the paper (duplex) is not
supported.
In the Printing
rotated 180 degrees (See "Opening printing preferences" on page 44).
Troubleshooting_ 66
Preferences window, set the page orientation to be
Page 2
CLEARING PAPER JAMS
When a paper jam occurs, a warning message appears on the display.
To avoid tearing the paper, pull the jammed paper out slowly and
gently. Follow the instructions in the following sections to clear the
jam.
In tray 1
Click this link to open an animation about clearing a jam.
If paper is jammed in the paper feed area
the jammed paper.
1. Using
2. Remove the jammed paper by pulling in the direction shown. To avoid
the handle, completely open the front cover.
tearing the paper, pull it out gently and slowly.
, follow the steps below to release
ll out tray 1.
4. Pu
5. Remove the jammed paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.
6. Insert tray 1 back into the machine until it snaps into place. Printing
automatically resumes.
3. Close the front cover.
If the front cover is not completely closed, the machine will not
operate.
In optional tray
1. Pu
2. R
tearing the paper, pull it out gently and slowly.
Troubleshooting_ 67
Click this link to open an animation about clearing a jam.
This section explains the method of removing jammed paper in the
optional tray 2. Please refer to the below method for other optional
tray, since the method is same for all optional trays.
ll out optional tray 2 open.
emove the jammed paper by pulling in the direction shown. To avoid
Page 3
If the paper does not move when you pull or if you do not see the paper
in this area, stop and go to the next step.
3. Using the handle, completely open the front cover.
4. Remove the jammed
tearing the paper, pull it out gently and slowly.
5. Close the front cover and insert the trays back into the machine. Printing
automatically resumes.
If the front cover is not completely closed, the machine will not
operate.
paper by pulling in the direction shown. To avoid
In the multi-purpose tray
Click this link to open an animation about clearing a jam.
When you print using the multi-purpose tray and the machine detects
that there is either no paper or that the paper has been improperly
loaded, follow the next steps to release the jammed paper.
e paper is not feeding properly, pull the paper out of the machine.
1. If th
emove the jammed paper by pulling in the direction shown. To avoid
4. R
tearing the paper, pull it out gently and slowly.
• Do not touch the green surface, the OPC drum or the front of
the toner cartridge, with your hands or any other material. Use
the handle on each cartridge in order to avoid touching this
area.
• Be careful not to scratch the surface
• If you leave the front cover open for more than a few minutes,
th
e OPC drum can be exposed to light. This will cause damage
to the OPC drum. Close the front cover when the installation
needs to be halted for any reason.
5. C
lose the front cover to resume printing.
If the front cover is not completely closed, the machine will not
operate.
of the paper transfer belt.
In the fuser unit area
Click this link to open an animation about clearing a jam.
The fuser area is hot. Take care when removing paper from the
machine.
1. Open the top cover.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and go to step 3.
2. Open and close the front cover to resume printing.
If the front cover is not completely closed, the machine will not
operate.
3. Using the handle, completely open the front cover.
Troubleshooting_ 68
Page 4
2. Open the inner cover using the handle on it.
n and close the front cover. The jammed paper is automatically
1. Ope
ejected from the machine.
2. Gently pull the paper out of the output tray.
Do not touch the fuser inside the inner cover. It is hot and could
cause burns! The fuser's operating temperature is 180°C (356°F).
Take care when removing paper from the machine.
3. Pull up
4. Press down the paper jam lever to fasten the fusing part.
5. Close
6. After removing the jammed paper, check for paper which may be
7. Close the top cover. Ensure that the cover is securely closed.
the paper jam lever to loose the fusing part of the fuser unit and
carefully take the jammed paper out of the machine.
the inner cover.
Before closing the inner cover, the jam lever must be fastened first
(step4). Otherwise, paper jam can occur.
jammed in other parts of the machine.
If the top cover is not completely closed, the machine will not
operate.
In exit area
Click this link to open an animation about clearing a jam.
If you do not see the jammed paper or if there is any resistance when
you pull, stop and see "In the fuser unit area" on page 68.
3. Ope
n and close the front cover to resume printing.
If the front cover is not completely closed, the machine will not
operate.
In the duplex unit area
Click this link to open an animation about clearing a jam.
sing the handle, completely open the front cover.
1. U
Be careful not to scratch the surface of the paper transfer belt.
ss the green release handle to release the paper transfer belt.
2. Pre
Holding the handle on the paper transfer belt, lift it out of the machine.
Troubleshooting_ 69
Page 5
3. Remove the jammed paper by pulling in the direction shown. To avoid
tearing the paper, pull it out gently and slowly.
4. Holding the handle on the paper transfer belt, align it with the slots on
the inside of the front cover.
5. Lower the paper transfer belt until it is parallel with the front cover and
firmly seated.
6. Close the front cover to resume printing.
If the front cover is not completely closed, the machine will not
operate.
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the Smart Panel program window or on the control
panel display to indicate machine status or errors. Refer to the tables below
to understand the messages meaning to correct the problem, if necessary.
Messages and their explanations are listed in alphabetical order.
• If a message is not in the table, reboot the power and try the
printing job again. If the problem persists, call for service.
• When you call for service, provide th
the contents of display message.
• Some messages may not appear in the display depending on the
options or models.
• [error number] indicates the error
• [tray type] indicates the tray number.
• [media type] indicates the media type.
• [media size] indicates the media size.
• [color] indicates the color of toner or imaging unit.
MESSAGEMEANING
Adjusting Color
Registration
BOOTP problem
Auto IP Run
BOOTP problem
Reconfigure DHCP
Calibrating
image density…
DHCP problem:
Auto IP Run
DHCP problem
Reconfigure
BOOTP
The machine is
adjusting the color
registration.
The IP address
assignment is failed.
This happens, when
Auto IP for BOOTP is
set in SyncThru™
Web Service.
The IP address
assignment is failed.
This happens, when
Auto IP for BOOTP is
not set in SyncThru™
Web Service.
The machine is
calibrating the image
density.
The IP address
assignment is failed.
This happens, when
Auto IP for DHCP is
set in SyncThru
Web™ Service.
The IP address
assignment is failed.
This happens, when
Auto IP for DHCP is
not set in SyncThru™
Web Service.
e service representative with
number.
SUGGESTED
SOLUTIONS
Wait a few minutes.
Change the IP address
assignment method to
DHCP or Static. If you do
not change this option,
the BOOTP server
continually asks to assign
the IP Address.
Change the IP address
assignment method to
DHCP or Static. If you do
not change this option,
the BOOTP server
continually asks to assign
the IP Address.
Wait a few minutes.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this option,
the DHCP server
continually asks to assign
the IP Address.
Change the IP address
assignment method to
BOOTP or Static. If you
do not change this option,
the DHCP server
continually asks to assign
the IP Address.
Troubleshooting_ 70
Page 6
MESSAGEMEANING
Error [error number][color] toner
Error [error number]
Turn off then on
Install Toner
ź
Load [tray number]
with
[media size][media
type]
Network Problem:
IP Conflict
Not Compatible
[color] toner
Not Compatible
Transfer belt
Not Installed
Transfer belt
The indicated toner
cartridge is installed
improperly, or the
connector is polluted.
A systematic error has
occurred
The indicated toner
cartridge is installed
improperly, or not
installed.
There is no
corresponding paper
in the corresponding
tray.
The IP address is
used elsewhere.
The indicated toner
cartridge is not
suitable for your
machine.
The transfer belt is not
suitable for your
machine.
The transfer belt is not
installed.
SUGGESTED
SOLUTIONS
Reinstall the
Samsung-genuine toner
cartridge two or three
times to confirm it is
seated properly. Or clean
the connector. If the
problem persists, contact
the service
representatives.
Reboot the power and try
the printing job again. If
the problem persists, call
for service.
Reinstall the toner
cartridge two or three
times to confirm it is
seated properly. If the
problem persists, the
toner cartridge is not
being detected. Contact
the service
representatives.
Load corresponding
paper in the
corresponding tray.
(Page 4.4)
Check the IP address or
obtain a new IP address.
Install the corresponding
toner cartridge with a
Samsung-genuine
cartridge (See "Replacing
the toner cartridge" on
page 82).
Install the
Samsung-genuine
transfer belt. If the
problem persists, contact
the service
representatives (See
"Replacing the paper
transfer belt" on
page 83).
Reinstall the Samsung
-genuine transfer belt two
or three times to confirm
it is seated properly. If the
problem persists, the
transfer belt is not being
detected. Contact the
service representatives
(See "Replacing the
paper transfer belt" on
page 83).
MESSAGEMEANING
Not proper room
temp. Move set
Output bin Full
Remove paper
Paper Empty
in [tray number]
Paper Jam
bottom of duplex
Paper Jam
in exit area
Paper Jam
inside machine
Paper Jam
in MP Tray
Paper Jam
in Tray1
Paper Jam
in Tray2
Prepare new
Transfer belt
Prepare Toner
ź
Pulled Out
[tray number]
Cassette
The machine is in a
room with improper
room temperature.
The output tray is full.
Or the sensor is not
facing down.
There is no paper in
the indicated tray.
Paper has jammed
during duplex printing.
This is applicable only
to machines with this
feature.
Special print media
has jammed in the
paper exit area.
Paper has jammed
inside the machine.
Paper has jammed in
the multi-purpose tray.
Paper has jammed in
the paper feed area
and inside the
machine.
Paper has jammed in
the optional tray.
The life of the transfer
belt will be expired
soon.
Small amount of toner
is left in the indicated
cartridge. The
estimated cartridge
life of toner is close.
The indicated tray
cassette is not
inserted, or not
properly closed.
SUGGESTED
SOLUTIONS
Move the machine to a
room with proper room
temperature (See
"Environmental
specifications" on
page 87).
Remove papers from the
output tray, the machine
resumes printing. Or
make sure the sensor is
facing down. If the
problem persists, call for
service.
Load paper in the tray.
(See "Loading paper in
the tray" on page 37).
Clear the jam (See "In the
duplex unit area" on
page 69).
Clear the jam (See "In
exit area" on page 69).
Clear the jam (See "In the
fuser unit area" on
page 68).
Clear the jam (See "In the
multi-purpose tray" on
page 68).
Clear the jam (See "In
tray 1" on page 67).
Clear the jam (See "In
optional tray" on
page 67).
Replace the transfer belt
with a new one. Contact
the service
representatives.
Prepare a new cartridge
for a replacement. You
may temporarily increase
the printing quality by
redistributing the toner
(See
"Redistributing
toner" on page 65).
To close the tray, lower
the rear edge, align it with
the slot, and slide it into
the printer.
Troubleshooting_ 71
Page 7
MESSAGEMEANING
Replace new
Fuser unit
The life of the fuser
unit has expired.
SUGGESTED
SOLUTIONS
Replace the fuser unit
with a new one. Contact
the service
representatives.
MESSAGEMEANING
Replace Toner
ź
The indicated toner
cartridge has almost
reached its estimated
cartridge life. The
machine might stop
printing.
Estimated
cartridge life
means the
expected or
estimated toner
cartridge life,
which indicates
the average
capacity of
print-outs and is
designed
pursuant to
ISO/IEC
19798.
The number of
pages may be
affected by
operating
environment,
printing interval,
media type and
media size.
Some amount of
toner may
remain in the
cartridge even
when red LED is
turned on
appears and the
printer stops
printing.
SUGGESTED
SOLUTIONS
• If Stop, Continue or
Mono Only appears in
the LCD display,
choose one of them. If
you select Stop, the
printer stops printing
and you cannot print
any more without
changing the cartridge.
If you select Continue,
the printer keeps
printing but the printing
quality cannot be
guaranteed. If you
select Mono Only, the
machine prints the
data in black only.
Replace the toner
cartridge for the best
print quality when this
message appears.
Using a cartridge
beyond this stage can
result in printing quality
issues (See
"Replacing the toner
cartridge" on page 82).
Samsung does
not recommend
using
non-genuine
Samsung toner
cartridge such as
refilled or
remanufactured.
Samsung cannot
guarantee
non-genuine
Samsung toner
cartridge's
quality. Service
or repair required
as a result of
using
non-genuine
Samsung toner
cartridges will not
be covered
under the
machine
warranty.
• If the machine stops
printing, replace the
toner cartridge (See
"Replacing the toner
cartridge" on page 82).
Troubleshooting_ 72
Page 8
MESSAGEMEANING
Self Diagnostics
Please wait
Self Diagnostics
mode
Sleeping...The machine is in the
Updating Data
Please Wait...
The engine in your
machine is checking
some problems
detected.
The engine in your
machine is checking
some problems
detected.
power save mode.
• The machine is
updating data.
• This message
also appear when
priniting on a paper
smaller than A4,
such as envelope
or B5. In this case,
the machine is
adjusting the
setting for best print
result.
can
SUGGESTED
SOLUTIONS
Please wait a few
minutes.
Please wait a few
minutes.
When data is received, it
switches to on-line
automatically.
Wait a few minutes.
SOLVING OTHER PROBLEMS
The following chart lists some conditions that may occur and the
recommended solutions. Follow the suggested solutions until the problem is
corrected. If the problem persists, call for service.
Power problems
Click this link to open an animation about clearing a jam.
CONDITIONSUGGESTED SOLUTIONS
The machine is not
receiving power,
or the connection
cab
le between the
computer and the
machine is not
connected properly.
• Plu
g in the power cord and switch on the
power-switch.
• Disconnect the machine cable and reconnect
it.
- Fo
r Local Printing
- For Network Printing
Troubleshooting_ 73
Page 9
Paper feeding problems
CONDITIONSUGGESTED SOLUTIONS
Paper jams during
printing.
Paper sticks
together.
Multiple sheets of
paper do not feed.
Paper does not feed
into the machine.
The paper keeps
jamming.
Transparencies stick
together in the paper
exit.
Envelopes skew or
fail to feed correctly.
Clear the paper jam (See "Clearing paper jams"
on page 67
• Check the maximum paper capacity of the
• Ma
• Remove pap
• Humid conditions may cause some paper to
Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
• Remove any obstructions from inside the
• Pa
• The
• The paper is too thick. Use only paper that
• There is too much paper in the tray. Remove
• An
• There may be debris inside the machine.
Use only transparencies specifically designed
for laser printers. Remove each transparency as
it exits from the machine.
Ensure that the paper guides are against both
sides of the envelopes.
).
tray (See "Print media specifications" on
page 89).
ke sure that you are using the correct type
of paper (See "Print media specifications" on
page 89).
the paper.
stick together.
machine.
per has not been loaded correctly. Remove
paper from the tray and reload it correctly.
re is too much paper in the tray. Remove
excess paper from the tray.
meets the specifications required by the
machine (See "Print media specifications" on
page 89
excess paper from the tray. If you are printing
on special materials, use the multi-purpose
tray.
incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine (See "Print media
specifications" on page 89).
Open the front cover and remove any debris.
er from the tray and flex or fan
).
Printing problems
CONDITION
The machine
does not print.
The machine is not
receiving power.
The machine is not
se
default machine.
Check the machine for the following:
• T
• Paper is jammed. Clear the paper jam (See
• No
• The
• Remove the protection sheet on the paper
• Remove the seal
If a system error occurs, contact your service
re
The connection
ca
computer and the
machine is not
connected properly.
The connection
ca
computer and the
machine is
defective.
The port setting is
incorrect.
The machine may
be
incorrectly.
The printer driver
may be
installed.
POSSIBLE
CAUSE
lected as the
he front cover is not closed. Close the front
cover.
"Clearing paper jams" on page 67).
paper is loaded. Load paper (See "Loading
paper in the tray" on page 37).
toner cartridge is not installed. Install the
toner cartridge.
transfer belt. Refer to Quick Install Guide.
ing tape from the toner
cartridge. Refer to Quick Install Guide.
presentative.
ble between the
ble between the
configured
incorrectly
SUGGESTED
SOLUTIONS
Check the power cord
connections. Check the
power switch and the power
source.
Select your machine as your
default machine in your
Windows.
Disconnect the machine
ca
ble and reconnect it.
If possible, attach the cable
to an
other computer that is
working properly and print a
job. You can also try using a
different machine cable.
Check the Windows printer
setting to make sure
print job is sent to the correct
port. If the computer has
more than one port, make
sure that the machine is
attached to the correct one.
Check the Printing Preferences to ensure that
all of the print settings are
correct (See "Opening
printing preferences" on
page 44).
Repair the machine software
(See "Installing USB
connected machine’s driver"
on page 23).
that the
Troubleshooting_ 74
Page 10
CONDITION
(Continued) The
machine does not
print.
The machine
selects print
materials from
the wrong paper
source.
A print job is
extremely slow.
Half the page is
blank.
POSSIBLE
CAUSE
The machine is
malfunctioning.
The document size
is so big that the
hard disk space of
the computer is
insufficient to
access the print job.
The paper option
that was selected in
the Printing Preferences may
be incorrect.
The job may be
very complex.
The page
orientation setting
may be incorrect.
The paper size and
the paper size
settings do not
match.
SUGGESTED
SOLUTIONS
Check the display message
on the control panel to see if
the machine is indicating a
system error. Contact a
service representative.
Get more hard disk space
and print the document
again.
For many software
applications, the paper
source selection is found
under the Paper tab within
the Printing Preferences.
Select the correct paper
source. See the printer
driver help screen (See
"Opening printing
preferences" on page 44).
Reduce the complexity of
the page or try adjusting the
print quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver
settings matches the paper
selection in the software
application settings you use.
CONDITION
The machine
prints, but the
text is wrong,
garbled, or
incomplete.
Pages print, but
they are blank.
The machine
does not print
PDF file correctly.
Some parts of
graphics, text, or
illustrations are
missing.
POSSIBLE
CAUSE
The machine cable
is loose or
defective.
The wrong printer
driver was selected.
The software
application is
malfunctioning.
The operating
system is
malfunctioning.
If you are in a DOS
environment, the
font setting for your
machine may be
set incorrectly.
The toner cartridge
is defective or out of
toner.
The file may have
blank pages.
Some parts, such
as the controller or
the board, may be
defective.
Incompatibility
between the PDF
file and the Acrobat
products.
SUGGESTED
SOLUTIONS
Disconnect the machine
cable and reconnect. Try a
print job that you have
already printed successfully.
If possible, attach the cable
and the machine to another
computer that you know
works and try a print job.
Finally, try a new machine
cable.
Check the application’s
printer selection menu to
ensure that your machine is
selected.
Try printing a job from
another application.
Exit Windows and reboot the
computer. Turn the machine
off and back on again.
Change the language
setting (See "Changing font
setting" on page 35).
Redistribute the toner, if
necessary.
If necessary, replace the
toner cartridge.
Check the file to ensure that
it does not contain blank
pages.
Contact a service
representative.
Printing the PDF file as an
image may enable the file to
print. Turn on Print As Image from the Acrobat
printing options.
It will take longer to
print when you print a
PDF file as an image.
Troubleshooting_ 75
Page 11
CONDITION
C
C
C
C
C
The print quality
of photos is not
good. Images are
not clear.
Before printing,
the machine
emits vapor near
the output tray.
The machine
does not print
special- sized
paper, such as
billing paper.
POSSIBLE
CAUSE
The resolution of
the photo is very
low.
Using damp paper
can cause vapor
during printing.
Paper size and
paper size setting
do not match.
SUGGESTED
SOLUTIONS
Reduce the photo size. If
you increase the photo size
in the software application,
the resolution will be
reduced.
This is not a problem. Just
keep printing.
Set the correct size in the
Paper tab > Size > Edit... in
the Printing Preferences
(See "Opening printing
preferences" on page 44).
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly,
there might be a reduction in print quality. See the table below to clear the
problem.
CONDITIONSUGGESTED SOLUTIONS
Light or faded print
Toner specks
AaBbCc
AaBbCc
AaBbCc
AaBbCc
• If a vertical white streak or faded area
appears on the page, the toner supply is low.
You may be able to temporarily extend the
toner cartridge life (See "Redistributing toner"
on page 65). If this does not improve the print
quality, install a new toner cartridge.
• T
he paper may not meet paper specifications;
for example, the paper may be too moist or
rough (See "Print media specifications" on
page 89).
• If the entire pa
setting is too low or the toner save mode is
on. Adjust the print resolution and turn the
toner save mode off. See the help screen of
the printer driver.
• A combina
may indicate that the toner cartridge needs
cleaning (See "Cleaning the inside" on
page 62).
• T
he surface of the LSU part inside the
machine may be dirty (See "Cleaning the
inside" on page 62).
• The paper may not meet specifications; for
example, the paper may be too moist or rough
(See "Print media specifications" on page 89).
• T
he transfer roller may be dirty. Clean the
inside of your machine. Contact a service
representative.
• T
he paper path may need cleaning. Contact a
service representative.
ge is light, the print resolution
tion of faded or smeared defects
AaBbCc
CONDITIONSUGGESTED SOLUTIONS
Dropouts
AaBb
AaBb
AaBb
AaBb
AaBb
White Spots
Vertical lines
Color or Black
background
If faded areas, generally rounded, occur
randomly on the page:
• A singl
• The moisture content of the paper is uneven
• T
• Ch
• If these steps do no
If white spots appear on the page:
• T
• T
If black vertical streaks appear on the page:
• The surface (drum
If white vertical streaks appear on the page:
• T
If the amount of background shading becomes
unacceptable:
• Ch
• Check the environmental conditions: very
• Re
e sheet of paper may be defective.
Try reprinting the job.
or the paper has moist spots on its surface.
Try a different brand of paper (See "Print
media specifications" on page 89).
he paper lot is bad. The manufacturing
processes can cause some areas to reject
toner. Try a different kind or brand of paper.
ange the printer option and try again. Go
to Printing Preferences, click Paper tab,
and set type to Thick Paper (See "Opening
printing preferences" on page 44).
contact a service representative.
he paper is too rough and a lot of dirt from a
paper falls to the inner devices within the
machine, so the transfer roller may be dirty.
Clean the inside of your machine (See
"Cleaning the inside" on page 62).
he paper path may need cleaning (See
"Cleaning the inside" on page 62).
cartridge inside the machine has probably
been scratched. Remove the toner cartridge
and install a new one (See "Replacing the
toner cartridge" on page 82).
he surface of the LSU part inside the
machine may be dirty (See "Cleaning the
inside" on page 62).
ange to a lighter weight paper (See "Print
media specifications" on page 89).
dry conditions (low humidity) or a high level
of humidity (higher than 80% RH) can
increase the amount of background shading.
move the old toner cartridge and, install a
new one (See "Replacing the toner
cartridge" on page 82
t correct the problem,
part) of the toner
).
Troubleshooting_ 76
Page 12
A
CONDITIONSUGGESTED SOLUTIONS
A
C
C
C
Cc
A
c
A
Toner smearIf toner smears on the page:
• C
lean the inside of the machine (See
"Cleaning the inside" on page 62).
• C
heck the paper type and quality (See "Print
media specifications" on page 89).
• Remove the toner cartridge and then, install
a new one (See "Replacing the toner
cartridge" on page 82).
CONDITIONSUGGESTED SOLUTIONS
Page skew
aBb
AaBb
AaBb
• Ensure that the paper is loaded properly.
• Che
ck the paper type and quality (See "Print
media specifications" on page 89).
• Ensure
that the guides are not too tight or too
loose against the paper stack.
AaBb
aBbC
Vertical repetitive
de
fects
Background
tter
sca
Misformed
ch
aracters
If marks repeatedly appear on the printed side of
the page at even intervals:
• T
he toner cartridge may be damaged. If you
still have the same problem, remove the
toner cartridge and, install a new one (See
"Replacing the toner cartridge" on page 82).
• Pa
rts of the machine may have toner on
them. If the defects occur on the back of the
page, the problem will likely correct itself
after a few more pages.
• T
he fusing assembly may be damaged.
Contact a service representative.
Background scatter results from bits of toner
randomly distributed on the printed page.
• T
he paper may be too damp. Try printing
with a different batch of paper. Do not open
packages of paper until necessary so that
the paper does not absorb too much
moisture.
• If ba
ckground scatter occurs on an envelope,
change the printing layout to avoid printing
over areas that have overlapping seams on
the reverse side. Printing on seams can
cause problems.
• If b
ackground scatter covers the entire
surface area of a printed page, adjust the
print resolution through your software
application or in Printing Preferences (See
"Opening printing preferences" on page 44).
If characters are improperly formed and
producing hollow images, the paper stock may
be too slick. Try different paper (See "Print
media specifications" on page 89
).
Curl or wave
Wrinkles or
crea
ses
Back of printouts
are d
irty
• Ensure that the paper is loaded properly.
• Che
ck the paper type and quality. Both high
temperature and humidity can cause paper
curl (See "Print media specifications" on
page 89).
• Tu
rn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
• Ensure that the paper is loaded properly.
• Che
ck the paper type and quality (See "Print
media specifications" on page 89).
• Turn the stack of paper over in the tray. Also
try rotating the paper 180° in the tray.
• Check for leaking toner. Clean the inside of
the machine (See "Cleaning the inside" on
page 62).
• Cle
an the fuser belt (See "Cleaning a fuser
belt" on page 62).
• The toner cartridge has reached its estimated
cartridge life.
Solid Color or
Bla
Troubleshooting_ 77
ck pages
• The toner cartridge may not be installed
properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective.
Remove the toner cartridge and install a new
one (See "Replacing the toner cartridge" on
page 82).
• The machine may require repair. Contact a
service representative.
Page 13
A
C
C
C
C
C
CONDITIONSUGGESTED SOLUTIONS
Loose toner
Character Voids
Horizontal stripes
AaBb
AaBb
AaBb
AaBb
AaBb
Curl
An unknown image
repetitively
ap
pears on a few
sheets or loose
toner, light print, or
contamination
occurs.
• Clean the inside of the machine (See
"Cleaning the inside" on page 62).
• Che
ck the paper type and quality (See "Print
media specifications" on page 89).
• Remove the toner cartridge and then, install a
new one (See "Replacing the toner cartridge"
on page 82).
• If the prob
require repair. Contact a service
representative.
Character voids are white areas within parts of
characters that should be solid black:
• If you are using transparencies, try another
type of transparency. Because of the
composition of transparencies, some
character voids are normal.
• Yo
the paper. Remove the paper and turn it
around.
• T
specifications (See "Print media
specifications" on page 89).
If horizontally aligned black streaks or smears
appear:
• The toner cartridge may be installed
improperly. Remove the cartridge and
reinsert it.
• T
Remove the toner cartridge and install a new
one (See "Replacing the toner cartridge" on
page 82).
• If the
require repair. Contact a service
representative.
If the printed paper is curled or paper does not
feed into the machine:
• T
try rotating the paper 180° in the tray.
• Change the printer option and try again. Go
to Printing Preferences, click Paper tab,
and set type to Thin Paper (See "Opening
printing preferences" on page 44).
Your machine is probably being used at an
al
titude of 1,000 m (3,281 ft.) or above.
The high altitude may affect the print quality,
such
correct altitude setting to your machine (See
"Altitude adjustment" on page 34
lem persists, the machine may
u may be printing on the wrong surface of
he paper may not meet paper
he toner cartridge may be defective.
problem persists, the machine may
urn the stack of paper over in the tray. Also
as loose toner or light imaging. Change the
).
Common PostScript problems
The following situations are PS language specific and may occur when
several printer languages are used.
PROBLEM
PostScript file
cannot be printed.
“Limit Check Error”
report prints.
A PostScript error
page prints.
The optional tray is
not selected in the
driver.
When printing a
document in
Macintosh with
Acrobat Reader 6.0
or higher, colors
print incorrectly.
POSSIBLE
CAUSE
The PostScript
driver may not be
installed correctly.
The print job was
too complex.
The print job may
not be PostScript.
The printer driver
h
as not been
configured to
recognize the
optional tray.
The resolution
setting in the printer
driver may not be
matched with the
one in Acrobat
Reader.
• Install the PostScript
• Prin
• If the problem persists,
You might need to
reduce the complexity of
the page or install more
memory (See "Installing
a memory module" on
page 85
Make sure that the print
job is a PostScript job.
Check to see whether
the software application
expected a setup or
PostScript header file to
be sent to the machine.
Open the PostScript
driver properties, select
the Device Settings tab,
and set the tray option of
the Installable Options
section to Installed.
Make sure that the
resolution setting in your
printer driver matches
the one in Acrobat
Reader.
Common Windows problems
CONDITIONSUGGESTED SOLUTIONS
“File in Use”
message appears
during installation.
“Fail To Print”, “A
printer timeout error
occurred” messages
appear.
Exit all software applications. Remove all
software from the printer’s startup group, then
restart Windows. Reinstall the printer driver.
Close all other applications, reboot Windows
and try printing again.
These messages may appear during printing.
Just keep waiting until the machine finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an error
has occurred.
SOLUTION
driver (See "Installing
USB connected
machine’s driver" on
page 23).
t a configuration
page and verify that
the PS version is
available for printing.
contact a service
representative.
).
Troubleshooting_ 78
Page 14
Refer to Microsoft Windows User’s Guide that came with your
computer for further information on Windows error messages.
Common Macintosh problems
CONDITIONSUGGESTED SOLUTIONS
The machine does
not print PDF files
correctly. Some
parts of graphics,
text, or illustrations
are missing.
The document has
printed, but the print
job has not
disappeared from
the spooler in Mac
OS X 10.3.2.
Some letters are not
displayed normally
during the cover
page printing.
When printing a
document in Mac OS
with Acrobat
Reader 6.0 or higher,
co
lors print
incorrectly.
Refer to Macintosh User’s Guide that came with your computer for
further information on Macintosh error messages.
Printing the PDF file as an image may enable
the file to print. Turn on Print As Image from the
Acrobat printing options.
It will take longer to print when you print a
PDF file as an image.
Update your MAC OS to MAC OS X 10.3.3. or
higher.
Mac OS cannot create the font during the cover
page printing. The English alphabet and
numbers are displayed normally on the cover
page.
Make sure that the resolution setting in your
chine driver matches the one in Acrobat
ma
Reader.
Common Linux problems
CONDITIONSUGGESTED SOLUTIONS
The machine does
not print.
Some color images
come out all black.
Some color images
come out in
unexpected colors.
• Check if the printer driver is installed in your
system. Open Unified Driver Configurator and
switch to the Printers tab in Printersconfiguration window to look at the list of
available machines. Make sure that your
machine is displayed on the list. If not, open
Add new printer wizard to set up your
device.
• Ch
eck if the machine is started. Open
Printers configuration and select your
machine on the printers list. Look at the
description in the Selected printer pane. If its
status contains Stopped string, press the
Start button. After that normal operation of
the machine should be restored. The
“stopped” status might be activated when
some problems in printing occurred.
• Check if your application has special print
option such as “-oraw”. If “-oraw” is specified
in the command line parameter, then remove
it to print properly. For Gimp front-end, select
“print” -> “Setup printer” and edit command
line parameter in the command item.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.05) when the base color
space of the document is indexed color space
and is converted through CIE color space.
Because Postscript uses CIE color space for
Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 7.06 or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
This is a known bug in Ghostscript (until GNU
Gho
stscript version 7.xx) when the base color
space of the document is indexed RGB color
space and it is converted through CIE color
space. Because Postscript uses CIE color space
for Color Matching System, you should upgrade
Ghostscript on your system to at least GNU
Ghostscript version 8.xx or later. You can find
recent Ghostscript versions at
www.ghostscript.com.
Troubleshooting_ 79
Page 15
CONDITIONSUGGESTED SOLUTIONS
The machine does
not print whole
pages, and output is
printed on half the
page.
I encounter error
“Cannot open port
device file” when
printing a document.
When printing a
document over the
network in SuSE 9.2,
the printer does not
print.
Refer to Linux User’s Guide that came with your computer for further
information on Linux error messages.
It is a known problem that occurs when a color
machine is used on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS, and has been
reported to bugs.ghostscript.com as Ghostscript
Bug 688252.The problem is solved in AFPL
Ghostscript v. 8.52 or above. Download the
latest version of AFPL Ghostscript from
http://sourceforge.net/projects/ghostscript/ and
install it to solve this problem.
Avoid changing print job parameters (via LPR
GUI, for example) while a print job is in progress.
Known versions of CUPS (Common UNIX
Printing System) server break the print job
whenever print options are changed and then try
to restart the job from the beginning. Since
Unified Linux Driver locks the port while printing,
the abrupt termination of the driver keeps the
port locked and unavailable for subsequent print
jobs. If this situation occurs, try to release the
port by selecting Release port in Port configuration window.
The CUPS (Common UNIX Printing System)
version distributed with SuSE Linux 9.2
(cups-1.1.21) has a problem with ipp (Internet
Printing Protocol) printing. Use the socket
printing instead of ipp or install later version of
CUPS (Common UNIX Printing System)
(cups-1.1.22 or higher).
Troubleshooting_ 80
Page 16
11.supplies and accessories
This chapter provides information on purchasing suppliesS accessories and maintenance parts available for your machine.
This chapter includes:
• How to purchase
• Available supplies
• Available accessories
• Available maintenance Parts
• Replacing the toner cartridge
Available accessories may differ from country to country. Contact your
sales representativesGto obtain the list of available accessories.
HOW TO PURCHASE
To order Samsung-authorized suppliesS accessories and, maintenance
parts, contact your local Samsung dealer or the retailer where you
purchased your machineUGYou can also visit www.sam
select your country/region and obtain
information on calling for service.
sung.com/supplies,
AVAILABLE SUPPLIES
When supplies reach their lifespan, you can order the following types of
supplies for your machine:
TYPE
Standard
yield
AVERAGE YIELD
• Average
continuous black
cartridge yield:
2,500 standard
pages (Black)
• Avera
continuous
colored cartridge
yield: 2,000
standard pages
(Yellow/Magenta/
Cyan)
High yield• Avera
continuous black
cartridge yield:
5,000 standard
pages (Black)
• Avera
continuous
colored cartridge
yield: 4,000
standard pages
(Yellow/Magenta/
Cyan)
ge
ge
ge
a
PART NAME
C508(CLT-C508S): Cyan
M508(CLT-M508S): Magenta
Y508(CLT-Y508S): Yellow
K508(CLT-K508S): Black
Region A
b
:
C5082(CLT-C5082S): Cyan
M5082(CLT-M5082S): Magenta
Y5082(CLT-Y5082S): Yellow
K5082(CLT-K5082S): Black
C508(CLT-C508L): Cyan
M508(CLT-M508L): Magenta
Y508(CLT-Y508L): Yellow
K508(CLT-K508L): Black
Region A
b
:
C5082(CLT-C5082L): Cyan
M5082(CLT-M5082L): Magenta
Y5082(CLT-Y5082L): Yellow
K5082(CLT-K5082L): Black
• Replacing the paper transfer belt
• Necessary Precautions to take when installing accessories
• Activating the added accessories in printer properties
• Upgrading a memory module
TYPE
Paper
ansfer belt
tr
AVERAGE YIELD
When the transfer
belt has worn out
with abrasion, you
a
PART NAME
• CLP-620 Series: CLT-T507
• CLP-670 Series: CLT-T508
need to change it.
By this time you may
be notified with the
transfer belt-related
message on the
display.
a.Declared yield value in accordance with ISO/IEC 19798.
b.Region A: Albania, Austria, Belgium, Bosnia, Bulgaria, Croatia,
To replace a toner cartridge see "Replacing the toner cartridge" on page 82.
Depending on the options and job mode used, the toner cartridge’s
lifespan may differ.
You must purchase supplies,Gincluding toner cartridges, in the same
country where you purchased your machine.GOtherwise, supplies will
be incompatible with your machine since the system configuration of
these vary from country to country.
AVAILABLE ACCESSORIES
You can purchase and install accessories to enhance your machine’s
performance and capacity.
Supplies and accessories_ 81
Page 17
ACCESSORYFUNCTIONPART NAME
Memory moduleExtend your machine’s
memory capacity.
Optional tray 2If you are experiencing
frequent paper supply
problems, you can
attach an additional 500
sheet tray. You can
print documents in
various sizes and types
of print materials.
• CLP-620 Series
- CLP-MEM201:
128
MB
- CLP-MEM202:
256
MB
• CLP-670
- CLP-MEM150:
- CLP-MEM160:
- CLP-MEM170:
CLP-S670A
128
MB
256 MB
512 MB
Series
AVAILABLE MAINTENANCE PARTS
To avoid print quality and paper feed problems resulting from worn parts
and to maintain your machine in top working condition, the following parts
will need to be replaced after printing the specified number of pages or
when the life span of each item has expired.
PARTS
Fuser unitApprox. 100,000 pages
Paper Pickup rollerApprox. 70,000 pagesROLLER-PICK UP
a.It will be affected by operating system used, computing performance,
application software, connecting method, media type, media size and
job complexity.
To purchase maintenance parts, contact
machine.
Replacing maintenance parts can be performed only by an authorized
service provider, dealer, or the retailer where you bought the machine. The
warranty does not cover the replacement of any maintenance parts after
their lifespan.
AVERAGE YIELD
a
the supplier where you bought the
PART NAME
ELA UNIT-FUSER
AD
1. U
sing the handle, completely open the front cover.
• Do not touch the green surface, the OPC drum or the front of
the toner cartridge, with your hands or any other material. Use
the handle on each cartridge in order to avoid touching this
area.
• Be careful not to scratch the surface
• If you leave the front cover open for more than a few minutes,
th
e OPC drum can be exposed to light. This will cause damage
to the OPC drum. Close the front cover when the installation
needs to be halted for any reason.
2. Pre
ss the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.
3. Grasp the handles of the toner cartridge which needs to be changed and
pull to remove the cartridge from the machine.
of the paper transfer belt.
REPLACING THE TONER CARTRIDGE
Click this link to open an animation about replacing a toner cartridge.
The machine uses four colors and has a different toner cartridge for each
yellow (Y), magenta (M), cyan (C), and black (K).
one:
• The
status LED and the toner-related message on the display indicate
when each individual toner cartridges should be replaced.
At this stage, the toner cartri
toner cartridge for your machine (See "Available supplies" on page 81).
dge needs to be replaced. Check the type of the
Supplies and accessories_ 82
If you open the front cover, be careful not to touch the underneath
the control panel (the lower part of the fuser unit). The temperature
Page 18
of the fuser unit might be high and could damage your skin.
When you open the front cover and work inside the machine, it is
highly recommend that you remove the paper transfer belt first.
Because the work you do could contaminate the paper transfer
belt.
4. Remove the new
• Don't use sharp objects, such as a knife or scissors, to open
• To prevent damage, do not expose the toner cartridge to light
5. Slowl
y shake the cartridge five or six times to distribute the toner evenly
inside the cartridge. It will assure maximum copies per cartridge.
toner cartridge from its bag.
the toner cartridge package. You could damage the surface of
the toner cartridge.
for more
than a few minutes. Cover it with a piece of paper to
protect it if necessary.
Do not touch the green surface, the OPC drum of the cartridge.
Use the handle on the cartridge to avoid touching this area.
7.
Make sure that the color of the toner cartridge matches the color slot and
then grasp the handles on the toner cartridge. Insert the cartridge until it
clicks into place.
8.
H
olding the handle on the paper transfer belt, align it with the slots on
the inside of the front cover.
9. Lower the paper transfer belt until it is parallel with the front cover and
firmly seated.
6. Place the toner cartridge on a flat surface, as shown, and remove the
paper covering the toner cartridge by removing the tape.
• For high yield toner cartridge:
Before installing the toner cartridge, make sure to remove the
film.
• If toner gets on your clothing, wipe it off with a dry cloth and
wash clothing in cold water. Hot water sets toner into fabric.
Supplies and accessories_ 83
10. Close the front cover. Make sure that the cover is securely closed.
If the front cover is not completely closed, the machine will not
operate.
REPLACING THE PAPER TRANSFER BELT
After the life span of the paper transfer belt is complete, you have to replace
it.
• T
he transfer belt-related message appears on the display, telling it's
time for a replacement.
• T
he Smart Panel program window appears on the computer telling you
the paper transfer belt needs to be replaced.
The life span of the paper transfer belt may be affected by operating
environment, printing interval, media type, and media size.
Page 19
1.
Using the handle, completely open the front cover.
• Do not touch the green surface, the OPC drum or the front of
the toner cartridge, with your hands or any other material. Use
the handle on each cartridge in order to avoid touching this
area.
• Be careful not to scratch the surface of the paper transfer belt.
• If you leave the front cover open for more than a few minutes,
the OPC d
to the OPC drum. Close the front cover should the installation
needs to be halted for any reason.
2. Pre
ss the green release handle to release the paper transfer belt.
Holding the handle on the paper transfer belt, lift it out of the machine.
rum can be exposed to light. This will cause damage
5.
Holding the handle on the new paper transfer belt, align it with the slots
on the inside of the front cover.
6.
Lower the paper transfer belt until it is parallel with the front cover and
firmly seated.
3. Remove a new paper transfer belt from its bag.
4. Remove the pap
• Do not use sharp objects, such as a knife or scissors, to open
• Be careful not to scratch the surface of the paper transfer belt.
er covering the paper transfer belt.
the paper transfer belt package. You could damage the surface
of the paper transfer belt.
7. Close the front cover to resume printing.
NECESSARY PRECAUTIONS TO TAKE WHEN
INSTALLING ACCESSORIES
• Disconnect the power cord.
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the
p
ower cord when installing or removing ANY internal or external
accessories.
• D
ischarge static electricity.
The control board and internal accessories (network interface card or
memo
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
• Activatin
After installing an accessory such as an optional tray, PS driver users
must do the add
the added accessory activated.
Supplies and accessories_ 84
If the front cover is not completely closed, the machine will not
operate.
ry module) are sensitive to static electricity. Before installing or
g the added accessories in the PS driver properties.
itional setting. Go to the PS printer properties and set
Page 20
When installing accessories, the battery inside the machine is a
service component. Do not change it by yourself.
There is a risk of an explosion if battery is replaced by an incorrect
type
. Dispose used batteries according to the instructions.
ACTIVATING THE ADDED ACCESSORIES IN
PRINTER PROPERTIES
After installing added accessories, you need to select it in the printer
properties of the printer driver in order to use it.
stall the driver (See "Installing USB connected machine’s driver" on
1.
In
page 23or "Installing network connected ma
2.
Click th
e Windows
3.
For Wi
ndows 2000, select
• Fo
r Windows XP/2003, select
• Fo
r Windows 2008/Vista, select
Sound >Printers
• For Windows 7, select
Devices and Printers
• Fo
r Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
4. Righ
t-click your machine.
5. For Wi
6. In printer driver properties, select Device Options.
7. In
8. Click OK.
ndows XP/2003/2008/Vista, press Properties.
• For PS driver, select PS driver and right-click to open Properties.
For Windows 7 and Windows Server 2008 R2, from context menus,
select the Pr
If Printer properties item has Ź mark, you can select other
printer drivers connected with selected printer.
printer driver properties, set the necessary options.
Start
menu.
Settings >Printers
.
Control Panel
.
inter properties.
Printer and Faxes
chine’s driver" on page 29).
.
.
Control Panel
>
>
Hardware and Sound
Hardware and
>
UPGRADING A MEMORY MODULE
Your machine has a dual in-line memory module (DIMM). Use this memory
module slot to install additional memory.
The machine has one memory slots. When you are expanding the memory
capacity, you can add a memory module to the vacant memory slot (See
"Available accessories" on page 81).
Installing a memory module
1. Turn the machine off and unplug all cables from the machine.
2. Ope
n the control board cover. Release the screw, then lift up the cover
slightly and pull the cover to the right.
3. Take out a new memory module from its plastic bag.
olding the memory module by the edges, align the memory module on
4.
H
the slot at about a 30-degree tilt. Make sure that the notches of the
module and the grooves on the slot fit each other.
The notches and grooves illustrated above may not match those
on an actual memory module and its slot.
5.
Press the memory module into the slot with care until you hear a 'click'.
Do not press the memory module strongly or the module may be
damaged. If the module does not seem to fit into the slot properly,
carefully try the previous procedure again.
6. R
eplace the control board cover and fasten the cover with the screw.
7. Reconnect the power cord and machine cable. Turn on the machine.
8. If you
use the PS driver, you must activate the added memory in the PS
driver properties
(See "Activating the added accessories in printer properties" on
page 85).
Printing with the optional memory (CLP-670 Series
only)
• You can only use this feature if you have installed the 512 MB
optional memory. (CLP-670 Series only)
• After installing the optional memory, you can use the advanced
p
rinting features, such as proofing a job and specifying of printing
a secure print job in the printer properties window.
Job Accounting
This option allows you to print with the given permission.
• Us
er permission: If you check this option, only users with user
permission can start a print job.
• Gro
up permission: If you check this option, only groups with group
permission can start a print job.
• If you want to encrypt job accounting password, see
"Activating the added accessories in printer properties" on
page 85.
• Administrators can enable job accounting and configure
permissio
ns in SyncThru™ Web Admin Service.
Supplies and accessories_ 85
Page 21
Job Settings
This option allows you to choose how to print the printing file by using
the optional memory.
1.
Op
en the document you want to print.
2.
3.
4. Access Printing Preferences (See "Opening printing preferences"
5. Cli
6. Select the Print M
7. Select OK.
Print
Select
Sele
The basic print settings including the number of copies and print
range are selected within the Print window.
on page 44).
ck the Advanced tab then select Job Settings.
• Norma
• Proof: This mode is useful when you print more than one copy.
• Confide
f
ct your printer driver from the
l: This mode prints without storing your document in the
optional memory.
You
can print one copy first to check, than print the rest of copies
later.
ntial: This mode is used for printing confidential
documents. You need to enter a password to print.
rom the
ode you want.
File
menu. The
Print
window appears.
Select Printer
list.
Controlling the active job queue
All of the print jobs waiting to be printed are listed in the active job queue
in the order you sent them to the printer. You can delete a job from the
queue before printing, or promote a job to print sooner.
1. Press
2. Press
3. Press
4. Pressuse appears and press OK.
5. Press
OK.
• Ca
• Promot
on the control panel.
left/right arrow until Job Management appears and press OK.
left/right arrow until Active Job appears and press OK.
left/right arrow until the user’s name and file name you want to
If the select file is a confidential print job, enter the specified
4-digit password.
Use the left/right arrow to enter digits. When you press OK,
cursor will
entering the password, press OK.
If you enter the incorrect password, In
appears. Reenter the correct password.
the left/right arrow until the desired setting appears and press
ncel: You can delete a file from the queue.
move to the next character. When you finnish
valid Password
e: You can select a job waiting in the active job queue
and change its print order so that it can be printed sooner.
Release:
•
specified time immediately. In this case, the job currently printing
is stopped and the selected job will be printed. This function is
available when the job is scheduled for later printing.
6.
When
You can print a job scheduled to be printed at a
Release
option appears only when you select a scheduled
job.
Yes
appears, press OK.
Form file
Form overlay are images stored in the optional memory as a special file
format that can be printed on any document.
Creating new form files
1.
Create or open a document containing text or an image for use in a
new form file.
2.
To
save the document as a form file, access
(See "Opening printing preferences" on page 44).
3.
Click th
4. In
Overlay.
5. Click Sear
6. TypeSelect the destination path and click Save.
7. Click OK or Print
8.
The file is not printed. Instead, it is sto
drive.
9. A con
Advanced
e
Advanced Output Options
the
ch.
a file name of up to eight characters in the File name box.
A confirm message appears, click Yes to save.
If you click NO, the machine prints your form without saving.
firm message appears, click Yes to save.
The form file size must be the same as the document you print with
the form file.
tab, and select
window, check
until you exit the Print windowU
Printing Preferences
Advanced
red on your computer hard disk
.
Save as Form for
File Policy
You can choose the file policy for generating file name before you
proceed with the job through optional memory. If the optional memory
already has the same name when you entered a new file name, you can
rename or overwrite it.
1. Pr
ess
on the control panel.
2. Press the left/right arrow until Job Management appears and press
OK.
3. Press the left/right arrow until File Policy appears and press OK.
4. Pre
ss the left/right arrow until the desired setting appears and press
OK.
• Rename
name when you entered a new file name, the file will be saved as
a different file name that is automatically programmed.
• O
name when you entered a new file name, the previous file will be
recorded over with the new file.
5. Pr
ess OK.
: If the optional memory already has the same file
verwrite : If the optional memory already has the same file
Supplies and accessories_ 86
Page 22
12. specifications
This chapter guides you about this machine’s specifications.
This chapter include:
• Hardware specifications
• Environmental specifications
• Electrical specifications
• Print media specifications
The specification values here are based on preliminary data. See
www.samsung.com/printer
for current information.
HARDWARE SPECIFICATIONS
ITEMDESCRIPTION
DimensionHeight430.9 mm (16.96 inches)
Depth441.5 mm (17.38 inches)
Width424.9 mm (16.73 inches)
WeightMachine with consumables• CLP 620 Series: 28.5 Kg ( 62.8 lbs)
• CL
P 670 Series : 34 Kg ( 75 lbs)
Package weightPaper• CLP 620 Series: 2.95 Kg ( 6.50 lbs)
Series: Less than 51 dB(A)
Series : Less than 52 dB(A)
ELECTRICAL SPECIFICATIONS
Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. Doing so might damage the device and
void the product warranty.
Specifications_ 87
Page 23
ITEMDESCRIPTION
Power rating
Power consumption
a
110 volt modelsAC 110 - 127 V
220 volt models
AC 220 - 240 V
Average operating modeLess than 550 W
Ready modeLess than 20 W
Power save modeLess than 8W
Power off modeLess than 1 W
a.See the rating label on the machine for the correct voltage, frequency (hertz) and type of current for your machine.
Specifications_ 88
Page 24
PRINT MEDIA SPECIFICATIONS
b
TYPESIZEDIMENSIONS
PRINT MEDIA WEIGHTa/CAPACITY
TRAY1 / OPTIONAL TRAYMULTI-PURPOSE TRAY
Plain paperLetter216 x 279 mm (8.5 x 11 inches)60 to 90 g/m2 (16 to 24 lb. bond)
Legal216 x 356 mm (8.5 x 14 inches)
US Folio216 x 330 mm (8.5 x 13 inches)
A4210 x 297 mm (8.27 x 11.69 inches)
• 250 sheets of 80 g/m
bond) f or tray1.
• 500 sheets of 80 g/m
bond) for optional tray.
2
(20 lb.
2
(20 lb.
60 to 163 g/m
• 100 sheets of 80 g/m
bond)
2
(16 to 43 lb. bond)
2
(20 lb.
Oficio216 x 343 mm (8.5 x 13.5 inches)
JIS B5182 x 257 mm (7.17 x 10.12 inches)60 to 90 g/m2 (20 to 24 lb. bond)
ISO B5176 x 250 mm (6.93 x 9.84 inches)
Executive184 x 267 mm (7.25 x 10.5 inches)
• 250 sheets of 80 g/m
bond)
2
(20 lb.
A5148 x 210 mm (5.83 x 8.27 inches)
Statement140 x 216 mm (5.5 x 8.5 inches)Not available in tray1 / optional tray.
A6105 x 148 mm (4.13 x 5.83 inches)
EnvelopeEnvelope Monarch98 x 191 mm (3.87 x 7.5 inches)Not available in tray1 / optional tray.75 to 90 g/m2 (20 to 24 lb. bond)
Envelope No. 10105 x 241 mm (4.12 x 9.5 inches)
• 10 sheets
Envelope DL110 x 220 mm (4.33 x 8.66 inches)
Envelope C5162 x 229 mm (6.38 x 9.02 inches)
Envelope C6114 x 162 mm (4.49 x 6.38 inches)
Envelope No. 998 x 225 mm (3.87 x 8.87 inches)
Envelope 6 3/492 x 165 mm (3.62 x 6.5 inches)
Thick paperRefer to the Plain
paper section
Refer to the Plain paper section 90 to 105 g/m2 (24 to 28 lb. bond)
• 250 sheets of 80 g/m
2
(20 lb.
90 to 105 g/m
• 40 sheets
2
(24 to 28 lb. bond)
bond) f or tray1.
• 500 sheets of 80 g/m
2
(20 lb.
bond) for optional tray.
Thin paperRefer to the Plain
paper section
Refer to the Plain paper section 60 to 70 g/m2 (16 to 19 lb. bond)
• 250 sheets of 80 g/m
2
(20 lb.
60 to 70 g/m
• 100 sheets
2
(16 to 19 lb. bond)
bond) f or tray1.
• 500 sheets of 80 g/m
2
(20 lb.
bond) for optional tray.
Thicker paperRefer to the Plain
paper section
Extra thickRefer to the Plain
paper section
Refer to the Plain paper section Not available in tray1 / optional tray.106 to 120 g/m2 (28 to 32 lb. bond)
• 10 sheets
Refer to the Plain paper section Not available in tray1 / optional tray.120 to 170 g/m2 (32 to 46 lb. bond)
• 10 sheets
TransparencyA4, LetterRefer to the Plain paper section 138 to 146 g/m2 (37 to 39 lb. bond)
• 10 sheets
c
Labels
Card stockRefer to the Plain
Refer to the Plain
paper section
paper section
Refer to the Plain paper section120 to 150 g/m2 (32 to 40 lb. bond)
• 10 sheets
Refer to the Plain paper section171 to 220 g/m2 (46 to 59 lb. bond)
• 5 sheets
Specifications_ 89
Page 25
TYPESIZEDIMENSIONS
TRAY1 / OPTIONAL TRAYMULTI-PURPOSE TRAY
Glossy PhotoRefer to the Plain
100 x 150 mm (4 x 6 inches)Not available in tray1 / optional tray.111 to 220 g/m2 (30 to 59 lb. bond)
paper section
Minimum size (custom)
Maximum size (custom)
a.If media weight is over 105 g/m
2
(28 lb. bond), load a paper into the multi-purpose tray one by one.
76 x 127 mm (3 x 5 inches)
216 x 356 mm (8.5 x 14 inches)
b.Maximum capacity may differ depending on media weight, thickness, and environmental conditions.
c. Smoothness: 100 to 250 (sheffield).
PRINT MEDIA WEIGHTa/CAPACITY
• 1 sheet
b
Specifications_ 90
Page 26
13.administrator’s guide (windows only)
This chapter gives helpful information and troubleshooting tips for system administrators using Samsung Installer.
OVERVIEW
Samsung provides convenient installation methods useful for
administrators. Administrators can remotely install the machine driver to
multiple client computers or use command window to install the driver at
once. Administrators can also make their own installation package for
distribution.
Check the system requirements before installing the machine’s driver (See
"System requirements" on page 22).
REMOTE INSTALLATION
Remote Installation is provided under
is provided for administrators to remotely install device drivers and
application software to multiple client computers. To use remote installation,
you must configure at least one group. Multiple client computers can be
added to a group that has the same installation configuration. Installation
configuration includes device drivers or application software to be installed,
port used for printing, default printer, printer name, sharing information and
etc.
For remote installation, all client computers must be joined to a
domain or a workgroup and file sharing must be enabled to be
accessed by remote installer software on both server and client sides.
If you cannot access the client computers, you might need to disable
the Firewall option on the client computers.
Domain remote installation
You need to be a member of domain administrator to use Domain
Remote Installation.
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
• The software CD should automatically run and an installation window
appears.
• If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents
your drive. Click OK.
• If you use Windows Vista, click Start > All programs > Accessories
> Run.
Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
• If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
User Account Control windows.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
5. Select Client Group window appears.
6. Click New Group.
Administrator Installation
menu. It
To use remote installation, you need at least a group. If you have
already created a group, load the group you want and go to step 16.
Edit Group:
•
Load Group:
•
Delete Group:
•
7. Log on
8. Click Next.
9. Select Clients window appears.
10. Type in the group name in the Group Name field.
11. Add the client computers to be in the group to the right side panel.
12. Select Software and Utilities to Install window appears.
13. Select Printer connection window appears.
14. Confirm Group details window appears.
15. Select Client Group window appears again.
16. Select the group(s) and click Next to start remote installation.
window appears. Select
in the administrator’s
If your company has no domain network environment, you can use
Workgroup Remote Installation
Installation" on page 92).
• You can click … button to search the client computers and add
• You can add up to 50 client computers in a group. If you want
• If the firewall is enabled on the client computer, access may be
• The client computer’s operating system should be Windows
• C drive must be shared as C$.
Select the driver(s) and application software(s) you want to install and
click Next.
Select the printer connection type and click Next.
• If you selected Network Connection, Search Network Printers
window appears, type in the IP address or host name in the
information field than click Search. when you are finished, click
Next.
• The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over
subnet then specify IP address of network printer directly.
Check the group information and click Next.
Location to save the group shows the path of default folder
which stores the created group information. The group information
file will be created as “<group_name>.RGI. You can change the
path by clicking the Change button.
Remote installation begins, you can see the installation status from the
window.
You can edit groups.
You can load groups.
You can delete groups.
Domain,ID
button to add a client computer by typing the IP address or the
computer name of client.
to add more than 50 client computers, you need to create more
groups.
denied.
2000 or higher.
Domain Remote Installation
Password
and
(See "Workgroup Remote
.
and type
Administrator’s Guide (Windows only)_ 91
Page 27
17.
When installation is completed,
appears.
Check the result. For failed client computers, you can reinstall again by
clicking the
Reinstall
For failed client computers, you can check the log file which is
created in the client computers.
button.
Results of remote installation
window
Workgroup Remote Installation
You can also use remote installation method with workgroups.
If your company has no domain network environment, you should use
Workgroup Remote Installation
If the client computer uses Windows Vista or higher, ID should be
Administrator
1.
Make sure that the machine is connected to the network or USB and
powered on.
2.
Insert the supplied software CD into your CD-ROM drive.
• The software CD should automatically run and an installation window
appears.
• If the installation window does not appear, click
Type X:\Setup.exe, replacing “X” with the letter which represents
your drive. Click OK.
• If you use Windows Vista, click Start > All programs > Accessories
> Run.
Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
• If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
User Account Control windows.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
5. Select Client Group window appears.
6. Click New Group.
To use remote installation, you need at least a group. If you have
already created a group, load the group you want and go to step 16.
• Edit Group: You can edit groups.
• Load Group: You can load groups.
• Delete Group: You can delete groups.
7. Log on window appears. Select Workgroup Remote Installation and
type in the Workgroup, ID and Password.
• For Windows XP/2000/2003, the ID should be of a memeber of
• You can also use Domain Remote Installation (See "Domain
8. Click Next.
9. Select Clients window appears.
10. Type in the group name in the Group Name field.
11. Add the client computers to be in the group to the right side panel.
• You can click … button to search the client computers and add
• You can add up to 50 client computers in a group. If you want
.
Administrators group for operating computers and for Windows
Vista/2008/7, the ID should be of the default administrator
account named Administrator.
remote installation" on page 91).
button to add the client computer by typing the IP address or
the computer name of client.
to add more than 50 client computers, you need to create more
.
Start
and then
Run
groups.
• If the firewall is enabled on the client computer, access may be
denied.
• The client computer’s operating system should be Windows
2000 or higher.
• If you have grouped the client computers in a workgroup and
you try to connect to the client computer, a pop up window
asking you to enter an Administrator's ID/password of the client
computer you selected will appear if you can't access through
the password you set in step 7.
• C drive must be shared as C$.
12. Select Software and Utilities to Install
Select the driver(s) and application software(s) you want to install and
Next
click
13. Select Printer connection
Select the printer connection type and click
• If you selected
.
• The discovered printer list will show network printers on the same
14. Confirm Group details window appears.
Check the group information and click Next.
15. Select Client Group window appears again.
16. Select the group(s) and click Next to start remote installation.
Remote installation begins, you can see the installation status from the
window.
17. When installation is completed, Results of remote installation window
appears.
Check the result. For failed client computers, you can reinstall again by
clicking the Reinstall button.
.
window appears.
window appears
information field than click
Next.
subnet. If you want to specify a network printer that is located over
subnet then specify IP address of network printer directly.
Location to save the group shows the path of default folder
which stores the created group information. The group information
file will be created as “<group_name>.RGI. You can change the
path by clicking the Change button.
For failed client computers, you can check the log file which is
created in the client computers.
Network Connection,Search Network Printers
, type in the IP address or host name in the
Search
window appears.
Next
.
. when you are finished, click
Error log messages
MESSAGEMEANING
Connection
Error
Unable to bind the socket.
[Port number:..]
Unable to listen the
socket. [Port number:..]
Unable to connect to the
client computer.
Client computer’s socket is
closed.
SUGGESTED
SOLUTIONS
Restart the client
computer.
Administrator’s Guide (Windows only)_ 92
Page 28
MESSAGEMEANING
Setup Error
Unable to access the
default shared folder(C$)
in the client computer.
Unable to copy service
files.
Unable to start the service
on the client computer.
Unable to create thread for
monitoring.
Unable to share folder on
client computer.
Unable to copy Installation
files.
Unable to execute the
setup file normally.
SUGGESTED
SOLUTIONS
• Check if C drive
folder is shared as
C$.
• Check if you can
remotely access the
client computer’s C$
folder on a network
browser.
Check if you can
remotely access the
client computer’s C$
folder on the network
browser.
Check whether
RMInstallService
program is running from
Services. (From the
Windows Start menu,
select Control Panel >
Administrative Tools >
Services).
If RMInstallService is
stopped then restart it
and try remote
installation again.
If you can't restart
RMInstallService, then
reboot client computer
and try remote
installation again.
Restart the client
computer.
Check if the shared
folder in the client
computer can be shared
with full control.
• Check if the same
model’s installer is
running.
• Check if the installer
is waiting for a user
input.
MESSAGEMEANING
Unable to get
profile
OS not
supported
Internet
Explorer not
supported
MSXML not
supported
Insufficient free
space
Not
Administrator
N/ACheck if the
SUGGESTED
SOLUTIONS
environment of client
computer is supported
for installation.
CREATE CUSTOMIZED INSTALLER
Create Customized Installer allows administrators to create their own
installation package with the installation setting you want. You can choose
the drivers or software to be installed, assigned printer, printer name,
sharing options, default printer and so on.
The created installation package can be distributed as a single
self-extraction EXE package to clients through file servers or special
distribution servers. You can also create an install script file for silent
installation.
Creating a setup package
You can create a setup package from CD to a local folder. The created
setup package will include only selected device drivers or application.
There are two types of setup package you can create. Normal(setup.exe)
and Self-Extraction Package. Normal(setup.exe) will extract only
selected driver or application files from CD. Self-Extraction Package will
package like normal installation CD package as a single self-extractable
setup.exe file.
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
• The software CD should automatically run and an installation window
appears.
• If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents
your drive. Click OK.
• If you use Windows Vista, click Start > All programs > Accessories
> Run.
Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
• If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
User Account Control windows.
If necessary, select a language from the drop-down list.
4. Read License Agreement, and select I accept the terms of the
License Agreement. Then, click Next.
5. Select Package Type window appears.
Administrator’s Guide (Windows only)_ 93
Page 29
Normal(setup.exe)
Select
If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window.
6. Select Software and Utilities to Install
Check the device drivers or application software you want to included in
the setup package and click
7. Select Printer connection
Select the printer connection type and click
• If you selected
window appears
information field than click
Next
.
• The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over
subnet then specify IP address of network printer directly.
If you can’t search network printers on the network then check
whether your firewall setting is disabled. If it is enabled, disable
firewall temporarily and try searching again.
8. Set Printer Drivers
If necessary, configure printer name, sharing, shared name and default
printer setting. If you changed settings then you should click Apply
button to apply changes then click Next.
9. Summary window appears. Check the package information and click
Next to start creating the setup package.
You can modify the package configuration by clicking the Back button.
Check the Install the package as silent mode, if you want to
make the installation package as a silent installation package.
Silent installation installs the driver automatically by the set option
without user intervention.
10. When creating the setup package is finished, Packaging Completed
window appears.
Check Open package folder upon completion if you want the created
package to open automatically after it’s created.
11. Click Finish.
Network Connection,Search Network Printers
window appears. Click
Self-Extraction Package
or
window appears.
Next
.
window appears.
Next
, type in the IP address or host name in the
Search
. when you are finished, click
Next
.
.
.
Creating a setup script file
You can generate setup configuration script file based on the CD image. It
can be used with Silent installation for distributing software to multiple client
computers. For example, you can upload a full CD setup files into a file
server then distribute batch file or log-on script file that executes silent
installation with this customized script file(ex: \\<file_server>\CD\setup.exe
/s /i”c:\temp\CONFIG.CI3).
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
• The software CD should automatically run and an installation window
appears.
• If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents
your drive. Click OK.
• If you use Windows Vista, click Start > All programs > Accessories
> Run.
Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
• If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
User Account Control windows.
3.
4.
5. Select Package Type
6. Select Software and Utilities to Install
7. Select Printer connection
8. Set Printer Drivers window appears. Click Next.
9. Summary window appears. Check the package information and click
10. When creating the setup package is finished, Packaging Completed
11. Click Finish.
Administrator Installation
Select
If necessary, select a language from the drop-down list.
License Agreement
Read
License Agreement
Generate a Setup script file.
Select
If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window.
Check the device drivers or application software you want to included in
the setup package and click
Select the printer connection type and click
• If you selected
window appears
information field than click
Next
.
• The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over
subnet then specify IP address of network printer directly.
• If you can’t search network printers on the network then check
whether your firewall setting is disabled. If it is enabled, disable
firewall temporarily and try searching again.
• Setup configuration script filename is set as CONFIG.CI3 and
it’s not changeable.
If necessary, configure printer name, sharing, shared name and default
printer setting. If you changed settings then you should click Apply
button to apply changes then click Next.
Next to start creating the setup package.
You can modify the package configuration by clicking the Back button.
Check the Install the package as silent mode, if you want to
make the installation package as a silent installation package.
Silent installation installs the driver automatically by the set option
without user intervention.
window appears.
Check Open package folder upon completion if you want the created
package to open automatically after it’s created.
, and select
. Then, click
window appears.
window appears.
Network Connection,Search Network Printers
, type in the IP address or host name in the
Create Customized Installer
>
I accept the terms of the
Next
.
window appears.
Next
.
Next
Search
. when you are finished, click
.
.
Modifying a setup script file
1. Make sure that the machine is connected to the network or USB and
powered on.
2. Insert the supplied software CD into your CD-ROM drive.
• The software CD should automatically run and an installation window
appears.
• If the installation window does not appear, click Start and then Run.
Type X:\Setup.exe, replacing “X” with the letter which represents
your drive. Click OK.
• If you use Windows Vista, click Start > All programs > Accessories
> Run.
Type X:\Setup.exe replacing “X” with the letter which represents
your drive and click OK.
• If the AutoPlay window appears in Windows Vista, click Run
Setup.exe in Install or run program field, and click Continue in the
Administrator’s Guide (Windows only)_ 94
Page 30
User Account Control
3.
4.
5. Select Package Type
6.
7. Select Printer connection
8. Set Printer Drivers window appears. Click Next.
9. Summary window appears. Check the package information and click
10. When creating the setup package is finished, Packaging Completed
11. Click Finish.
Administrator Installation
Select
If necessary, select a language from the drop-down list.
License Agreement
Read
License Agreement
Modify Script
Select
If you place the mouse cursor over the package type, you can see the
detailed information on the bottom right side of the window.
Open the script file you want to modify(ex:
CONFIG.CI3
created setup package.
Select the printer connection type and click
• If you selected
window appears
information field than click Search. when you are finished, click
Next.
• The discovered printer list will show network printers on the same
subnet. If you want to specify a network printer that is located over
subnet then specify IP address of network printer directly.
• If you can’t search network printers on the network then check
whether your firewall setting is disabled. If it is enabled, disable
firewall temporarily and try searching again.
• Setup configuration script filename is set as CONFIG.CI3 and
it’s not changeable.
If necessary, configure printer name, sharing, shared name and default
printer setting. If you changed settings then you should click Apply
button to apply changes then click Next.
Next to start creating the setup package.
You can modify the package configuration by clicking the Back button.
window appears.
Check Open package folder upon completion if you want the created
package to open automatically after it’s created.
windows.
Create Customized Installer
>
, and select
. Then, click
window appears.
.
script file will exist in
window appears.
Network Connection,Search Network Printers
, type in the IP address or host name in the
I accept the terms of the
Next
.
CONFIG.CI3
\Setup\Script
Next
.
).
subfolder of the
.
SILENT INSTALLATION MODE
Silent installation mode is an installation method that does not require any
user intervention. Once you start the installation, the machine driver and
software are automatically installed on you computer. You can start the
silent installation by typing /s or /S in the command window. Silent
installation can also be performed by using the command script file
(See"Create Customized Installer" on page 93).
Network Port will be
created by use of
Standard TCP/IP Port
monitor. For local port,
this port must exist on
system before being
specified by
command.
Sets language code.
The default language
will be decided
automatically if there
is no specified
installation language
commanded. The
default language
depends on your
system locale
information.
Specifies destination path
for installation.
The destination path
should be a fully
qualified path.
without prompting any UIs
or user intervention.
Printer port name can be
specified as IP address,
hostname, USB local port
name or IEEE1284 port
name.
For example
• /p”xxx.xxx.xxx.xxx” in
where, “xxx.xxx.xxx.xxx”
means IP address for
network printer.
/p”USB001”, /P”LPT1:”,
/p”hostname”
• When installing the
driver silently in Korean,
type in-Setup.exe /s
/L"0x0012” or
Setup.exe /s /L"18” .
Decimal number and
hexadecimal number can
be used but hexadecimal
number must have prefix
with “0X”. Refer to
Language Codes section for
available <Lang_code>.
This command applies to all
machine’s drivers and
application software if
specified language is
supported. All software
included in the machine’s
drivers will be installed as
the specified language.
• Setup.exe /s /L"0x0012”
or Setup.exe /s /L"18” ;
install setup package
silently with Korean.
Since machine drivers
should be installed on the
OS specific location, this
command applies to only
application software.
Command-line Parameters
Following table shows commands that can be used in the command window
or in making a script file (See "Creating a setup script file" on page 94).
Following command-line are effective and operated when command is
used with /s or /S. But /h, /H or /? are exceptional commands that can
be operated solely.
Administrator’s Guide (Windows only)_ 95
Page 31
COMMAND-
LINE
/i”<script
filename>” or
/I”<script
filename>”
/n”<Printer
name>” or
/N”<Printer
name>”
/nd or
/ND
/x or
/X
/up”<printer
name>” or
/UP”<printer
name>”
/d or
/D
/v”<share
name>” or
/V”<share
name>”
DEFINITIONDESCRIPTION
Specifies customized install
script file for custom
operation.
The script filename
should be a fully
qualified filename.
Specifies printer name.
Printer instance shall be
created as specified printer
name.
Commands not to set the
installed driver as a default
machine driver.
Uses existing machine
driver files to create printer
instance if it is already
installed.
Removes only specified
printer instance and not the
driver files.
Uninstalls all device drivers
and applications from your
system.
Shares installed machine
and add other available
platform drivers for Point &
Print.
Customized script file can
be assigned for customized
silent installation. This script
file can be created or
modified through provided
installer customization utility
or by text editor.
Note: This customized
script file is prior than
default installer setting in
setup package but not prior
than command-line
parameters.
With this parameter, you
can add printer instances as
your wishes.
It indicates installed
machine driver will not be
the default machine driver
on your system if there are
one or more printer drivers
installed. If there is no
installed machine driver on
your system, then this
option won’t be applied
because Windows OS will
set installed printer driver as
a default machine driver.
This command provides a
way to install a printer
instance that uses installed
printer driver files without
installing an additional
driver.
This command provides a
way to remove only
specified printer instance
from your system without
effecting other printer
drivers. It will not remove
printer driver files from your
system.
This command will remove
all installed device drivers
and application software
from your system.
It will install all supported
Windows OS platform’s
machine drivers to system
and share it with specified
<share name> for point and
print.
COMMAND-
LINE
/o or
/O
/f”<log
filename>” or
/F”<log
filename>”
/h, /H or /?Shows Command-line
DEFINITIONDESCRIPTION
Printers and Faxes
Opens
folder after installation.
Specifies log filename.
The default log file is
created in the system temp
folder if not specified.
Usage.
Language code
CODELANGUAGE
0X0009English
0X0012Korean
0X0804Simplified Chinese
0X0404Traditional Chinese
0x040cFrench
0X0007German
0X0010Italian
0X000aSpanish
0X0013Dutch
0X001DSwedish
0X0006Danish
0X000bFinnish
0X0014Norwegian
0X0019Russian
0X0005Czech
0X000eHungarian
0X0008Greek
0X0816Standard Portuguese
0X0416Brazilian Portuguese
0X0015Polish
0X001FTurkish
0X0001Arabic
0X000DHebrew
0x0424Slovenian
0X0418Romanian
0X0402Bulgarian
0X041ACroatian
0X081ASerbian
This command will open
Printers and Faxes
after the silent installation.
It will create a log file to a
specified folder.
folder
Administrator’s Guide (Windows only)_ 96
Page 32
CODELANGUAGE
0X0422Ukraine
0X041BSlovakia
0X0421Indonesian
0x041EThai
0X0429Farsi
FREQUENTLY ASKED QUESTION
Remote Installation related questions
NO.QUESTIONANSWER
1Client computers are not
listed in the list when
logging on as a domain.
2“Cannot access” error
message appears during
workgroup remote
installation.
3“Cannot access” error
message appears during
domain / workgroup
remote installation
Primary DNS address in all client
com
puters should be specified as
your domain server.
If the client computer is turned off,
turn it on.
This error message appears if access
was denied. You should check the
settings of network access; sharing
and security model for local accounts.
• From th
• If the setting is not Classic – local
Check if the C drive folder is shared.
C Drive folder should be shared as
C$ to access remote client
computers.
e Windows Start menu,
click Control Panel >
Administrative Tools >Local
Security Policy > Local Policies
> Security Options > Network
access: Sharing and security
model for local accounts.
users authenticate as
themselves, change it to Classic
– local users authenticate as
themselves.
Create Customized Installer related questions
NO.QUESTIONANSWER
1When I try to open the
CONFIG.CI3
the files doesn’t open and
a warning message pops
up.
2I cannot precede the next
step at
Printer
3When I execute the
customized installer
package, the welcome
dialog appears and I need
to select the options
again.
script file,
Search Network
dialog.
When the Custom utility opens the
config.ci3 script file, it checks
manufacture, model and script file
type. Check the <MFG>,<MDL> node
of the file you want to open, and if
<SCRIPT_TYPE> value is ‘Config’.
It checks if the IP address/hostname
is valid or not. You can specify only
the IP address/hostname which is
connected via network currently.
Check the connection status of the
printer to specify.
If you want to install
check the Install the package as
silent mode check box in the
Summary window.
as silent mode,
Administrator’s Guide (Windows only)_ 97
Page 33
contact samsung worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
The following glossary helps you get familiar with the product by
understanding the terminologies commonly used with printing as well
as mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN)
communication, developed by the IEEE LAN/MAN Standards
Committee (IEEE 802).
802.11b/g
802.11b/g can share same hardware and use the 2.4 GHz band.
802.11b supports bandwidth up to 11 Mbps; 802.11g up to 54 Mbps.
802.11b/g devices may occasionally suffer interference from microwave
ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that
connects wireless communication devices together on wireless local
area networks (WLAN), and acts as a central transmitter and receiver of
WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a mechanism that will
automatically feed an original sheet of paper so that the machine can
scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for
computer networking. It was included in the original Macintosh (1984)
and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to
represent the color of a single pixel in a bitmapped image. Higher color
depth gives a broader range of distinct colors. As the number of bits
increases, the number of possible colors becomes impractically large for
a color map. 1-bit color is commonly called as monochrome or black and
white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows
graphics subsystem (GDI), and used commonly as a simple graphics file
format on that platform.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan
job. CCD Locking mechanism is also used to hold the CCD module to
prevent any damage when you move the machine.
Collation
Collation is a process of printing a multiple-copy job in sets. When
collation is selected, the device prints an entire set before printing
additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or
monitoring instruments are displayed. They are typically found in front of
the machine.
Coverage
It is the printing term used for a toner usage measurement on printing.
For example, 5% coverage means that an A4 sided paper has about 5%
image or text on it. So, if the paper or original has complicated images or
lots of text on it, the coverage will be higher and at the same time, a
toner usage will be as much as the coverage.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to
exchange data between disparate applications. The file format, as it is
used in Microsoft Excel, has become a pseudo standard throughout the
industry, even among non-Microsoft platforms.
DADF
A Duplex Automatic Document Feeder (DADF) is a mechanism that will
automatically feed and flip over an original sheet of paper so that the
machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box
state, reset, or initialized.
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server
networking protocol. A DHCP server provides configuration parameters
specific to the DHCP client host requesting, generally, information
required by the client host to participate on an IP network. DHCP also
provides a mechanism for allocation of IP addresses to client hosts.
BOOTP
Bootstrap Protocol. A network protocol used by a network client to
obtain its IP address automatically. This is usually done in the bootstrap
process of computers or operating systems running on them. The
BOOTP servers assign the IP address from a pool of addresses to each
client. BOOTP enables 'diskless workstation' computers to obtain an IP
address prior to loading any advanced operating system.
Glossary_ 100
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds
memory. DIMM stores all the data within the machine like printing data,
received fax data.
Page 36
DNS
The Domain Name Server (DNS) is a system that stores information
associated with domain names in a distributed database on networks,
such as the Internet.
EtherTalk
A suite of protocols developed by Apple Computer for computer
networking. It was included in the original Macintosh (1984) and is now
deprecated by Apple in favor of TCP/IP networking.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head
that runs back and forth on the page and prints by impact, striking an
ink-soaked cloth ribbon against the paper, much like a typewriter.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for
scanning and printing. Generally, higher DPI results in a higher
resolution, more visible detail in the image, and a larger file size.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone
company service which enables a user to use a single telephone line to
answer several different telephone numbers.
Duplex
A mechanism that will automatically flip over a sheet of paper so that the
machine can print (or scan) on both sides of the paper. A printer
equipped with a Duplex can print double-sided of paper.
Duty Cycle
Duty cycle is the page quantity which does not affect printer
performance for a month. Generally the printer has the lifespan limitation
such as pages per year. The lifespan means the average capacity of
print-outs, usually within the warranty period. For example, if the duty
cycle is 48,000 pages per month assuming 20 working days, a printer
limits 2,400 pages a day.
ECM
Error Correction Mode (ECM) is an optional transmission mode built into
Class 1 fax machines or fax modems. It automatically detects and
corrects errors in the fax transmission process that are sometimes
caused by telephone line noise.
Emulation
Emulation is a technique of one machine obtaining the same results as
another.
An emulator duplicates the functions of one system with a different
system, so that the second system behaves like the first system.
Emulation focuses on exact reproduction of external behavior, which is
in contrast to simulation, which concerns an abstract model of the
system being simulated, often considering its internal state.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to
allow a third party device such as a coin operated device or a card
reader. Those devices allow the pay-for-print service on your machine.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for
exchanging files over any network that supports the TCP/IP protocol
(such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that melts the toner onto the print media. It
consists of a hot roller and a back-up roller. After toner is transferred
onto the paper, the fuser unit applies heat and pressure to ensure that
the toner stays on the paper permanently, which is why paper is warm
when it comes out of a laser printer.
Gateway
A connection between computer networks, or between a computer
network and a telephone line. It is very popular, as it is a computer or a
network that allows access to another computer or network.
Grayscale
A shades of gray that represent light and dark portions of an image
when color images are converted to grayscale; colors are represented
by various shades of gray.
Halftone
An image type that simulates grayscale by varying the number of dots.
Highly colored areas consist of a large number of dots, while lighter
areas consist of a smaller number of dots.
HDD
Hard Disk Drive (HDD), commonly referred to as a hard drive or hard
disk, is a non-volatile storage device which stores digitally-encoded data
on rapidly rotating platters with magnetic surfaces.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an
international non-profit, professional organization for the advancement
of technology related to electricity.
Ethernet
Ethernet is a frame-based computer networking technology for local
area networks (LANs). It defines wiring and signaling for the physical
layer, and frame formats and protocols for the media access control
(MAC)/data link layer of the OSI model. Ethernet is mostly standardized
as IEEE 802.3. It has become the most widespread LAN technology in
use during the 1990s to the present.
Glossary_ 101
IEEE 1284
The 1284 parallel port standard was developed by the Institute of
Electrical and Electronics Engineers (IEEE). The term "1284-B" refers to
a specific connector type on the end of the parallel cable that attaches to
the peripheral (for example, a printer).
Page 37
Intranet
A private network that uses Internet Protocols, network connectivity, and
possibly the public telecommunication system to securely share part of
an organization's information or operations with its employees.
Sometimes the term refers only to the most visible service, the internal
website.
IP address
An Internet Protocol (IP) address is a unique number that devices use in
order to identify and communicate with each other on a network utilizing
the Internet Protocol standard.
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a
printer. An IPM rate indicates the number of single-sided sheets a printer
can complete within one minute.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for
printing as well as managing print jobs, media size, resolution, and so
forth. IPP can be used locally or over the Internet to hundreds of
printers, and also supports access control, authentication, and
encryption, making it a much more capable and secure printing solution
than older ones.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet
Exchange. It is a networking protocol used by the Novell NetWare
operating systems. IPX and SPX both provide connection services
similar to TCP/IP, with the IPX protocol having similarities to IP, and
SPX having similarities to TCP. IPX/SPX was primarily designed for
local area networks (LANs), and is a very efficient protocol for this
purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an
international standard-setting body composed of representatives from
national standards bodies. It produces world-wide industrial and
commercial standards.
compression of binary images, particularly for faxes, but can also be
used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used
standard method of lossy compression for photographic images. It is the
format used for storing and transmitting photographs on the World Wide
Web.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking
protocol for querying and modifying directory services running over
TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates
the status of a machine.
MAC address
Media Access Control (MAC) address is a unique identifier associated
with a network adapter. MAC address is a unique 48-bit identifier usually
written as 12 hexadecimal characters grouped in pairs (e. g.,
00-00-0c-34-11-4e). This address is usually hard-coded into a Network
Interface Card (NIC) by its manufacturer, and used as an aid for routers
trying to locate machines on large networks.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the
following functionality in one physical body, so as to have a printer, a
copier, a fax, a scanner and etc.
MH
Modified Huffman (MH) is a compression method for decreasing the
amount of data that needs to be transmitted between the fax machines
to transfer the image recommended by ITU-T T.4. MH is a
codebook-based run-length encoding scheme optimized to efficiently
compress white space. As most faxes consist mostly of white space, this
minimizes the transmission time of most faxes.
ITU-T
The International Telecommunication Union is an international
organization established to standardize and regulate international radio
and telecommunications. Its main tasks include standardization,
allocation of the radio spectrum, and organizing interconnection
arrangements between different countries to allow international phone
calls. A -T out of ITU-T indicates telecommunication.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile
transmissions.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression
standard with no loss of accuracy or quality, which was designed for
MMR
Modified Modified READ (MMR) is a compression method
recommended by ITU-T T.6.
Modem
A device that modulates a carrier signal to encode digital information,
and also demodulates such a carrier signal to decode transmitted
information.
MR
Modified Read (MR) is a compression method recommended by ITU-T
T.4. MR encodes the first scanned line using MH. The next line is
compared to the first, the differences determined, and then the
differences are encoded and transmitted.
Glossary_ 102
Page 38
NetWare
A network operating system developed by Novell, Inc. It initially used
cooperative multitasking to run various services on a PC, and the
network protocols were based on the archetypal Xerox XNS stack.
Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual
image for print using a laser beam emitted from a laser printer, and it is
usually green or gray colored and a cylinder shaped.
An exposing unit of a drum is slowly worn away by its usage of the
printer, and it should be replaced appropriately since it gets scratches
from grits of a paper.
Originals
The first example of something, such as a document, photograph or text,
etc, which is copied, reproduced or translated to produce others, but
which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the
International Organization for Standardization (ISO) for communications.
OSI offers a standard, modular approach to network design that divides
the required set of complex functions into manageable, self-contained,
functional layers. The layers are, from top to bottom, Application,
Presentation, Session, Transport, Network, Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone
switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language
(PDL) developed by HP as a printer protocol and has become an
industry standard. Originally developed for early inkjet printers, PCL has
been released in varying levels for thermal, matrix printer, and page
printers.
PDF
Portable Document Format (PDF) is a proprietary file format developed
by Adobe Systems for representing two dimensional documents in a
device independent and resolution independent format.
PostScript
PostScript (PS) is a page description language and programming
language used primarily in the electronic and desktop publishing areas. that is run in an interpreter to generate an image.
Printer Driver
A program used to send commands and transfer data from the computer
to the printer.
Print Media
The media like paper, envelopes, labels, and transparencies which can
be used on a printer, a scanner, a fax or, a copier.
PPM
Pages Per Minute (PPM) is a method of measurement for determining
how fast a printer works, meaning the number of pages a printer can
produce in one minute.
PRN file
An interface for a device driver, this allows software to interact with the
device driver using standard input/output system calls, which simplifies
many tasks.
Protocol
A convention or standard that controls or enables the connection,
communication, and data transfer between two computing endpoints.
PS
See PostScript.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the
world's public circuit-switched telephone networks which, on industrial
premises, is usually routed through the switchboard.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for
remote user authentication and accounting. RADIUS enables
centralized management of authentication data such as usernames and
passwords using an AAA (authentication, authorization, and accounting)
concept to manage network access.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The
higher the dpi, the greater the resolution.
SMB
Server Message Block (SMB) is a network protocol mainly applied to
share files, printers, serial ports, and miscellaneous communications
between nodes on a network. It also provides an authenticated
Inter-process communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail
transmissions across the Internet. SMTP is a relatively simple,
text-based protocol, where one or more recipients of a message are
specified, and then the message text is transferred. It is a client-server
protocol, where the client transmits an email message to the server.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network
(WLAN). All wireless devices in a WLAN use the same SSID in order to
communicate with each other. The SSIDs are case-sensitive and have a
maximum length of 32 characters.
Glossary_ 103
Page 39
Subnet Mask
The subnet mask is used in conjunction with the network address to
determine which part of the address is the network address and which
part is the host address.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP);
the set of communications protocols that implement the protocol stack
on which the Internet and most commercial networks run.
TCR
Transmission Confirmation Report (TCR) provides details of each
transmission such as job status, transmission result and number of
pages sent. This report can be set to print after each job or only after
failed transmissions.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped
image format. TIFF describes image data that typically come from
scanners. TIFF images make use of tags, keywords defining the
characteristics of the image that is included in the file. This flexible and
platform-independent format can be used for pictures that have been
made by various image processing applications.
Toner Cartridge
A kind of bottle within a machine like printer which contains toner. Toner
is a powder used in laser printers and photocopiers, which forms the text
and images on the printed paper. Toner can be melted by the heat of the
fuser, causing it to bind to the fibers in the paper.
TWAIN
An industry standard for scanners and software. By using a
TWAIN-compliant scanner with a TWAIN-compliant program, a scan can
be initiated from within the program.; an image capture API for Microsoft
Windows and Apple Macintosh operating systems.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network
shares in Window NT and other Microsoft products. The format of a
UNC path is: \\<servername>\<sharename>\<Additional directory>
Watermark
A watermark is a recognizable image or pattern in paper that appears
lighter when viewed by transmitted light. Watermarks were first
introduced in Bologna, Italy in 1282; they have been used by
papermakers to identify their product, and also on postage stamps,
currency, and other government documents to discourage
counterfeiting.
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE
802.11 to provide the same level of security as that of a wired LAN. WEP
provides security by encrypting data over radio so that it is protected as
it is transmitted from one end point to another.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is
originally introduced in Windows Me and Windows XP. A scan can be
initiated from within these operating systems by using a WIA-compliant
scanner.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless
(Wi-Fi) computer networks, which was created to improve upon the
security features of WEP.
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small
business or home users. A shared key, or password, is configured in the
wireless access point (WAP) and any wireless laptop or desktop
devices. WPA-PSK generates a unique key for each session between a
wireless client and the associated WAP for more advanced security.
XPS
XML Paper Specification (XPS) is a specification for a Page Description
Language (PDL) and a new document format, which has benefits for
portable document and electronic document, developed by Microsoft. It
is an XML-based specification, based on a new print path and a
vector-based device-independent document format.
URL
Uniform Resource Locator (URL) is the global address of documents
and resources on the Internet. The first part of the address indicates
what protocol to use, the second part specifies the IP address or the
domain name where the resource is located.
USB
Universal Serial Bus (USB) is a standard that was developed by the
USB Implementers Forum, Inc., to connect computers and peripherals.
Unlike the parallel port, USB is designed to concurrently connect a
single computer USB port to multiple peripherals.
Glossary_ 104
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