Sam4s NR-500 series Operating And Programming Manual
SAM4S NR-500 Series Electronic Cash Register
Operating and
Programming Manual
All specifications are subject to change without notice.
ATTENTION
The product that you have purchased contains a rechargeable Lithium battery. This battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required
to take adequate measures.
NOTE
The socket outlet shall be installed near the equipment and shall be easily accessible.
Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect again st potential hazards such as
electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are
replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies, be
sure to restore all protective devices, including
nonmetallic control knobs and compartment
covers.
3. Make sure there are no cabinet openings through
which people - particularly children - might insert
fingers and contact dangerous voltages. Such
openings include excessively wide cabinet
ventilation slots and improperly fitted covers and
drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or electrical
design of the ECR. Unauthorized alterations might
create a safety hazard. Also, any design changes
or additions will void the manufacturer’s warranty.
5. Components, parts and wiring that appear to have
overheated or that are otherwise damaged should
be replaced with parts that meet the original
specifications. Always determine the cause of
damage or over- heating, and correct any potential
hazards.
6. Observe the original lead dress, especially near the
following areas: sharp edges, and especially the
AC and high voltage supplies. Always inspect
for pinched, out-of-place, or frayed wiring. Do not
change the spacing between components and the
printed circuit board. Check the AC power cord
for damage. Make sure that leads and
components do not touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have special
safety-related characteristics that might not be
obvious from visual inspection. These safety
features and the protection they give might be lost
if the replacement component differs from the
original - even if the replacement is rated for
higher voltage, wattage, etc.
Components that are critical for safety are
indicated in the circuit diagram by shading, (
)
or (
). Use replacement components that have
the same ratings, especially for flame resistance
and dielectric strength specifications. A
replacement part that does not have the same safety
characteristics as the original might create shock,
fire or other hazards.
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type recommended by the manufacturer.
Dispose used batteries according to the manufacturer’s
instructions.
ATTENTION
ll y a danger d’explosion s’il y a remplacement
incorrect de la batterie.
Remplacer uniquement avec une batterie du même type
ou d’un type équivalent recommandé par le
constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a
conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet.
Follow them.
2. Always unplug the units AC power cord from the
AC power source before attempting to:
(a) Remove or reinstall any component or
assembly
(b) Disconnect an electrical plug or connector
(c) Connect a test component in parallel with an
electrolytic capacitor
3. Some components are raised above the printed
circuit board for safety. An insulation tube or
tape is sometimes used. The internal wiring is
sometimes clamped to prevent contact with
thermally hot components. Reinstall all such
elements to their original position.
4. After servicing, always check that the screws,
components and wiring have been correctly
reinstalled. Make sure that the portion around the
serviced part has not been damaged.
5. Check the insulation between the blades of the AC
plug and accessible conductive parts (examples :
metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the
power cord from the AC source and turn the power
switch ON. Connect an insulation resistance meter
(500V) to the blades of AC plug.
The insulation resistance between each blade of the
AC plug and accessible conductive parts (see
above) should be greater than 1 megohm.
7. Never defeat any of the B+ voltage interlocks.
Do not apply AC power to the unit (or any of its
assemblies) unless all solid-state heat sinks are
correctly installed.
8. Always connect an instrument’s ground lead to the
instrument chassis ground before connecting the
positive lead ; always remove the instrument’s
ground lead last.
1-3 Precautions for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily
damaged by static electricity. Such components
are called Electrostatically Sensitive Devices
(ESDs); examples include integrated circuits and
some field-effect transistors. The following
techniques will reduce the occurrence of
component damage caused by static electricity.
2. Immediately before handling any semiconductor
components or assemblies, drain the electrostatic
charge from your body by touching a known earth
ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to
applying power - this is an electric shock
precaution.)
3. After removing an ESD-equipped assembly, place
it on a conductive surface such as aluminum foil to
prevent accumulation of electrostatic charge.
4. Do not use freon-propelled chemicals. These can
generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when
soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device.
Many solder removal devices are not rated as antistatic; these can accumulate sufficient electrical
charge to damage ESDs.
7. Do not remove a replacement ESD from its
protective package until you are ready to install it.
Most replacement ESDs are packaged with leads
that are electrically shorted together by conductive
foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective
material from the leads of a replacement ESD,
touch the protective material to the chassis or
circuit assembly into which the device will be
installed.
9. Minimize body motions when handling
unpackaged replacement ESDs. Motions such as
brushing clothes together, or lifting a foot from a
carpeted floor can generate enough static
electricity to damage an ESD.
SAM4S NR-500 Series Manual Contents • 5
Contents
Introduction 11
About the NR-500 Series ......................................................................................................... 11
Using This Manual .................................................................................................................. 12
Using Flowcharts .......................................................................................... ............. 12
Identifying Components & Connections ................................................................................. 13
Display ..................................................................................................................................... 16
Graphic blue backlit LCD ......................................................................................... 16
16 character blue backlit LCD ................................................................................... 18
Printer/Printers ......................................................................................................................... 20
Control Lock ............................................................................................................................ 21
Keyboards ................................................................................................................................ 22
Initial Clear .............................................................................................................................. 23
Getting Started 25
Quick Start Steps ..................................................................................................................... 25
Unpacking ................................................................................................................................ 25
Installing the Paper .................................................................................................................. 26
Clearing Memory ..................................................................................................................... 27
Operations 29
Introduction ............................................................ ................................. ................................ 29
Overview ............................................................................. ....................................... ............. 29
Function key Descriptions ....................................................................................................... 30
Clerk Operations ...................................................................................................................... 34
Clerk Sign On Instructions ........................................................................................ 34
Clerk Sign Off Instructions ....................................................................................... 34
Item Registrations .................................................................................................................... 35
Keyboard PLU Entries .............................................................................................. 35
Open Keyboard PLU Entry ....................................................................................... 36
Preset Price Keyboard PLU ....................................................................................... 36
Gallonage PLU Entry ................................................................................................ 36
Keyboard PLU Repeat Entry ..................................................................................... 37
Keyboard PLU Multiplication ................................................................................... 37
Keyboard PLU Multiplication with Decimal Point ...................................... ............. 38
Split Pricing (Keyboard PLU) ................................................................................... 38
Single Item Keyboard PLU ....................................................................................... 39
Open Code Entry PLU .............................................................................................. 39
Preset Price Code Entry PLU .................................................................................... 40
Code Entry PLU Multiplication ................................................................................ 40
Code Entry PLU Multiplication with Decimal Point ................................................ 40
Split Pricing Code Entry PLU ................................................................................... 40
PLU Price Inquiry ..................................................................................................... 41
Modifier Key ............................................................................................................. 42
6 • Contents SAM4S NR-500 Series Manual
Price Level Key ......................................................................................................... 43
Promo ........................................................ ............................................. ................... 44
Waste ................................................................................... ...................................... 44
Shifting or Exempting Tax ...................................................................................................... 45
Shifting Tax ............................................................................................................... 45
Exempting Tax .......................................................................................................... 46
Percent Key Operations ........................................................................................................... 48
Preset Percent Discount on an Item ........................................................................... 48
Enter a Percent Discount on an Item ......................................................................... 48
Percent on Sale Total ................................................................................................. 49
Coupon on Sale (Vendor Coupon) ............................................................................ 49
Coupon on Item (Store Coupon) ............................................................................... 50
Return Merchandise Registrations ........................................................................................... 50
Voids and Corrections ............................................................................................................. 51
Error Correction (Void Last Item) ............................................................................. 51
Void Previous Item .................................................................................................... 51
Cancel ........................................................................................................................ 52
VOID MODE Operations .......................................................................................... 52
No Sale Operations .................................................................................................................. 53
Open Drawer ............................................................................................................. 53
Non Add Number ...................................................................................................... 53
Received On Account Operations ............................................................................................ 54
Paid Out Operations ................................................................................................................. 55
Subtotaling a Sale .................................................................................................................... 55
Eat-In, Take Out and Drive Thru ............................................................................................. 56
Totaling and Tendering ............................................................................................................ 56
Totaling a Cash Sale .................................................................................................. 56
Totaling a Check Sale ................................................................................................ 56
Tendering a Cash Sale ............................................................................................... 57
Tendering a Check Sale ............................................................................................. 57
Totaling a Charge Sale .............................................................................................. 58
Tendering a Charge Sale ........................................................................................... 58
Check Cashing ........................................................................................................... 59
Split Tender ............................................................................................................... 59
Post Tender ................................................................................................................ 60
Receipt On/Off and Receipt on Request .................................................................... 60
Currency Conversion ................................................................................................. 61
Scale Operations ...................................................................................................................... 62
Direct Scale Entry ...................................................................................................... 63
Automatic Scale Entry ............................................................................................... 63
Tare Weight Entry ..................................................................................................... 64
Manual Tare Weight Entry ........................................................................................ 64
Manual Weight Entry ................................................................................................ 65
Check Tracking Operations ..................................................................................................... 66
Overview ...................................................................... ............................................. 66
Posting Balances Manually ....................................................................................... 68
Soft Check ................................................................................................................. 70
Hard Check ................................................................................................................ 73
Fast Food Drive Thru ................................................................................................ 75
Clerk Interrupt Operation......................................................................................................... 76
To Use Clerk Interrupt System .................................................................................. 76
Not Found PLU........................................................................................................................ 77
Not Found PLU List .................................................................................................. 77
Manager Mode (X Mode) 79
SAM4S NR-500 Series Manual Contents • 7
Introduction ............................................................ ................................. ................................ 79
Overview ............................................................................. ....................................... ............. 79
Manager Mode/Report Mode .................................................................................................. 80
X Reports ................................................................................................................................. 81
Electronic Journal Operation ................................................................................................... 82
Declaration ............................................................................................................................... 83
Flash Report .................................................................................................................. .... ....... 84
Training Mode ......................................................................................................................... 84
Stock Entry .............................................................................................................................. 85
Save Report SD ....................................................................................................................... 86
Receipt On / Off ............................................................................................................... ....... 86
Z Mode 87
Z Mode .................................................................................................................................... 87
Z Reports ................................................................................................................................. 88
Reset Electronic Journal .......................................................................................................... 89
Reset Not Found PLU .............................................................................................................. 89
Service Mode Programming 91
Introduction ............................................................ ................................. ................................ 91
Overview ............................................................................. ....................................... ............. 91
Service Mode ........................................................................................................................... 92
Self Test ................................................................................................................................... 93
Memory Clear .......................................................................................................................... 93
Clear Totals ............................................................................................................... 94
Clear Grand Total ...................................................................................................... 94
Clear PLU File........................................................................................................... 94
Clear Price=0 ............................................................................................................. 94
Clear Non Mover ....................................................................................................... 94
Edit Counters ............................................................................................................. 94
Memory Allocation .................................................................................................................. 95
Function Key Assignment ....................................................................................................... 96
Function Key Codes .................................................................................................. 97
Define Port (SERIAL, USB) ................................................................................................... 98
Serial Port Setting ...................................................................................................... 98
USB Setting ............................................................................................................... 99
ECR Setup ........................ ...... ............................................................................................... 100
Print Density ............................................................................................................ 100
LCD Contrast for 16-Character LCD .................................................... .................. 100
LCD Contrast for Graphic LCD ............................ .................................................. 100
Version Information .............................................................................................................. 101
SD Card Operation .............................. ...... ............................................................................ 102
Program Backup and Load ...................................................................................... 104
Saving Reports to an SD Card ................................................................................. 105
Load/Save Receipt Images ...................................................................................... 107
Flash ROM Updates ................................................................................................ 109
USB Operation ...................................................................................................................... 112
Program Backup and Load ...................................................................................... 113
Saving Reports to an USB memory. ........................................................................ 114
Load/Save Receipt Images ...................................................................................... 115
Program Mode Programming 117
Introduction ............................................................ ................................. .............................. 117
8 • Contents SAM4S NR-500 Series Manual
Descriptor Programming Methods ......................................................................................... 118
Descriptor Overlay Method ..................................................................................... 118
Descriptor Code Method ......................................................................................... 120
Program Mode Menu ............................................................................................................. 122
PLU Programming ................................................................................................................. 123
Add/Change PLU .................................................................................................... 123
PLU Options - Reference Information ................................................... ................. 124
Delete PLU .............................................................................................................. 127
PLU STOCK ............................................. .............................................................. 129
NLU Code# Program ............................................................................................... 130
Group Programming .............................................................................................................. 131
Function Key Programming ................................................................................................... 133
#/NS ......................................................................................................................... 134
%1 -%5 .................................................................................................................... 135
ADD CHECK .......................................................................................................... 136
CANCEL ............................................................................. .................................... 137
CASH ........................................................................... ........................................... 137
CHARGE 1-8 .......................................................................................................... 138
CHECK ........................................................................ ............. ....... ............ ........... 139
CHECK CASHING ................................................................................................. 140
CHECK ENDORSEMENT ..................................................................................... 141
CHECK # ................................................................................................................ 142
CURRENCY CONVERSION 1-4 .......................................................................... 143
EAT-IN, TAKE OUT, DRIVE THRU .................................................................... 144
ERROR CORRECT ................................................................................................ 144
GUEST ......................................................................... ........................................... 145
PRICE LEVEL 1-2 .................................................................................................. 145
RETURN ............................................................................. .................................... 146
MODIFIER 1-5 ....................................................................................................... 147
PBAL ....................................................................................................................... 148
PAID OUT 1-3 .................................................................................................... .... 148
PRINT CHECK ....................................................................................................... 149
PROMO ................................................................................................................... 149
RECD ON ACCT 1-3 .............................................................................................. 150
SCALE ......................................................................... ........................................... 150
SERVICE ............................................................................ .................................... 151
SUBTOTAL ........................................................................ .................................... 151
TABLE ......................................................................... ........................................... 152
TARE ....................................................................................................................... 152
TAX EXEMPT ........................................................................................................ 153
TIP .......................................................................... ................................................. 153
VOID ............................................................................ ........................................... 154
WASTE ..................................................................................... .............................. 154
ALPHA TEXT ........................................................................................................ 155
AUTO CASH1-8 ..................................................................................................... 155
PRICE CHANGE .................................................................................................... 156
VALIDATION .......................................................................... .............................. 156
Macro Key Programming ...................................................................................................... 157
Options Programming ............................................................................................................ 159
SYSTEM options..................................................................................................... 160
PRINT options ......................................................................................................... 164
REPORT options ..................................................................................................... 166
TAX options ............................................................................................................ 168
CURRENCY options ............................................................................................... 169
ROUNDING options ............................................................................................... 170
SAM4S NR-500 Series Manual Contents • 9
LOGO options ......................................................................................................... 170
KITCHEN PRINTER options ......................................................... ........................ 171
BARCODE options ................................................................................................. 172
EJ options ................................................................................................................ 172
TRAIN MODE options ........................................................................................... 173
TABLE options ......................................................................... .............................. 174
DETAIL PRINT options ......................................................................................... 174
Employee Programming ........................................................................................................ 176
Clerk Programming - Reference Information .......................................................... 176
Time ....................................................................................................................................... 177
Time & Date ............................................................................................................ 177
Time Schedule ......................................................................................................... 177
Taxes Programming ............................................................................................................. .. 178
Programming an Add-On Tax Rate Percentage ........... ........................................... 178
Programming a VAT (Value Added Tax) ............................................................... 179
Programming a Canadian GST ................................................................................ 180
Messages ................................................................................................................................ 181
Preamble .................................................................................................................. 181
Postamble ..................................................................... ........................................... 181
Endorsement ............................................................................................................ 182
Financial Report ...................................................................................................... 182
Clerk Report ............................................................................................................ 183
Mix & Match Program ........................................................................................................... 184
Program Scans ....................................................................................................................... 185
Sample Reports 187
Financial .................................................................. ................................................... ........... 187
Time ....................................................................................................................................... 191
PLU ........................................................................................................................................ 192
Clerk ................................................................. ..................................................................... 193
Individual Clerk .......................................... ........................................................................... 194
Groups ........................................................................... ............................................. ........... 194
Day ......................................................................... ............. ............. ....... ............ ....... ........... 195
Stock .............................................................................. ........................................................ 195
Check File .............................................................................................................................. 196
Drawer Totals ........................................................................................................................ 196
Balancing Formulas ............................................................................................................... 197
Glossary 199
Manual Revision Record 206
SAM4S NR-500 Series Manual Contents • 11
Introduction
About the NR-500 Series
Congratulations! You have selected a very flexible electronic cash register designed for
years of reliable service. NR-500 Series will fit many shops and restaurants, providing fast
transaction processing, security, and detailed sales information.
The NR-500 Series features a unique operator screen that allows you to view itemized
transaction information, as well as providing on screen programming that is simple and
easy to use. This manual includes in instructions for all medels. The keyboard and printer
configuration defines the model. All other features are same, unless otherwise noted.
Single Printer Station
(Receipt Printer)
Two Printer Stations
(Receipt and Journal Printers)
Flat Keyboard
(90 Keys)
NR-510
NR-510
Receipt Printer
Flat Keyboard
NR-520
Receipt and Journal Printers
Flat Keyboard
Raised Keyboard
(48 Keys)
NR-510R
NR-510R
Receipt Printer
Raised Keyboard
NR-520R
NR-520R
Receipt and Journal Printers
Raised Keyboard
12 • Introduction SAM4S NR-500 Series Manual
Using This Manual
This manual provides you with a means to use your SAM4S cash register to its fullest
potential. It is divided into seven sections:
1. "Getting Started" on page 25 provides quick start steps to help you get up and running
for basic applications.
2. "Operations" on page 29 guides you through basic operation sequences.
3. "Manager Mode (X Mode)" on page 79 explains manager controlled functions, along
with X reports and balancing information.
4. “Z Mode” on page 87 explains how to reset register reports as well as other functions
performed in this mode: mix & match discounts, PLU lookups and DataTran
operations.
5. "Service Mode Programming" on page 91 provides instructions for secure
programming – usually done by the installing dealer prior to installation.
6. “Program Mode Programming” on page 117 provides complete programming
instructions, including PLU, function key programs, and options. This section is
recommended for use by storeowners and managers. Call your SAM4S dealer if you
find you need programming assistance.
7. “Sample Reports” on page 187 provides a sample of each register report.
The SAM4S NR-500 Series allows many different user applications. This manual was
written with this in mind. Although we have tried to touch on all available options, your
specific application may differ.
If you have questions concerning the configuration of your NR-500 Series, please contact
your authorized SAM4S dealer.
Using Flowcharts
Flowcharts are used to supplement step-by-step instructions throughout this manual. For
example, the following flowchart describes how to register $1.00 into the PLU1 key:
1 0 0
1
This flowchart means:
Press numeric key 1.
Press numeric key 0.
Press numeric key 0.
Press PLU #1.
Follow the flowchart from left to right, pressing the keys in the orde r they are shown.
Numeric keypad entries are shown as square keys. PLU and function keys are shown as
rectangular keys.
SAM4S NR-500 Series Manual Introduction • 13
Identifying Components & Connections
Identifying Components
Customer Rear Display
Operator Display
16-character blue backlit
LCD
or
Graphic blue backlit LCD
Connections
(Serail, RJ45, USB)
Control Lock
Journal Printer
Only NR-520/520R
Receipt printer
Keyboard
- Flat keyboard :
NR-500 Series
- Raised keyboard :
NR-500R Series
Power On/Off
Drawer
14 • Introduction SAM4S NR-500 Series Manual
Inserting of External SD Card
The SD slot is located in the printer compartment. Remove the printer cover.
Remove the security screw to access the slot.
Insert or Remove the SD card.
Connections
The Serial port can be connected to PC, Scanner, Kitchen Printer Scale and Pole
display.
The USB (Device and Host) port can be connected to PC, scanner or memory.
If you want to know more details, See page on 112 for USB specification.
The Ethernet port(LAN) is option.
SAM4S NR-500 Series Manual Introduction • 15
Programmable Features
Memory Allocation System Supports:
Over 8,000 Price Look Ups (PLUs) are available
Up to 99 clerks with separate report totals
Up to 99 PLU Group totals
Up to 2 Price levels for each PLU
Electronic Journal
Hard or Soft Guest Checks
Up to 5 PLU modifier keys (i.e. small, medium, and large)
24 character programmable descriptors for PLUs and functions
Four tax rates with value added tax (VAT) and ADD-ON capability.
Programmable functionality for each key location
24-hour real-time clock with automatic day and date change
Check, Cash, and up to 8 charge tender functions
Currency conversion capability for up to 4 foreign currencies
Training mode
Programmable discount/surcharge/coupon keys
Error Correct, Void, and Cancel Transaction functions
Function keys for posting charges and payments to accounts or guest checks
Macro, Price Inquiry, Promo and Waste functions
Management X and Z reports
Electronic Journal capability
6-line programmable preamble and postamble messages
Programmable descriptors for financial and clerk reports
Up to 100 Mix & Match discounts
16 • Introduction SAM4S NR-500 Series Manual
Display
The operator display of NR-500 Series comes with a 192 x 64 Graphic blue backlit LCD or
2 Line 16-character blue backlit LCD.
As items are registers, the item description will display on the first line; price and quantity
information will display on the second line. Additional information and error messages
will display as appropriate, and may be accompanied by an error tone.
Note: This manual has been described on basis of Graph ic Lcd mod el.
Graphic blue backlit LCD
REGISTER MODE
Note: The “CLOSED” message will display if a clerk is not signed on.
R:ON CLERK 00 K1 P1
REGISTER MODE
CLOSED
R:ON CLERK 01 K1 P1
REGISTER MODE
0.00
VOID MODE
Note: The “CLOSED” message will display if a clerk is not signed on.
R:ON CLERK 00 K1 P1
VOID MODE
CLOSED
R:ON CLERK 01 K1 P1
VOID MODE
0.00
SAM4S NR-500 Series Manual Introduction • 17
MANAGER MODE (X)
R:ON CLERK 00 K1 P1
MANAGER MODE
CLOSED
Press the CASH to display X mode.
X MODE
1.X REPORTS
2.DECLARATION
3.FLASH REPORT
4.SET TRAIN MODE
5.STOCK ENTRY
6.SAVE RPT SD
-PAGE 1/2-
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
You can also select menu by page↑ key and page↓ key.
Z MODE
Z MODE
1.Z REPORTS
2.RESET E.J
3.NOT FOUND PLU
-PAGE 1/1-
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
You can also select menu by page↑ key and page↓ key.
18 • Introduction SAM4S NR-500 Series Manual
PROGRAM MODE (P)
PROGRAM MODE
1.PLU
2.GROUP
3.FUNCTION KEY
4.OPTIONS
5.EMPLOYEE
6.TIME
-PAGE 1/2-
Press the ↑ key and ↓ key to select menu and press the CASH key to
confirm.
You can also select menu by page↑ key and page↓ key.
SERVICE MODE (S)
SERVICE MODE
1.SELF TEST
2.MEMORY CLEAR
3.ALLOCATION
4.KEY ASSIGN
5.DEFINE PORT
6.ECR SETUP
-PAGE 1/2-
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
You can also select menu by page↑ key and page↓ key.
16 character blue backlit LCD
REGISTER MODE
Note: The “CLOSED” message will display if a clerk is not signed on.
REGISTER MODE
CLOSED
REGISTER MODE
0.00
VOID MODE
Note: The “CLOSED” message will display if a clerk is not signed on.
VOID MODE
CLOSED
VOID MODE
0.00
SAM4S NR-500 Series Manual Introduction • 19
MANAGER MODE (X)
MANAGER MODE
CLOSED
Press the CASH to display X mode.
X MODE
1.X REPORTS
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
Z MODE
Z MODE
1.Z REPORTS
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
PROGRAM MODE (P)
PROGRAM MODE
1.PLU
Press the ↑ key and ↓ key to select menu and press the CASH key to
confirm.
SERVICE MODE (S)
SERVICE MODE
1.SELF TEST
Press the ↑ key and the ↓ key to select menu and press the CASH key to
confirm.
Note: This manual has been described on basis of Graphic Lcd model.
20 • Introduction SAM4S NR-500 Series Manual
Printer/Printers
If you want to know installing the paper, see the page on “26” for “Installing the Paper”.
NR-510 Series (1 Station)
NR-510 and NR-510R Models feature a single receipt printer.
NR-520 Series (2 Station)
NR-520 and NR-520R Models feature separate receipt and journal printers.
Printer Specifications
Paper 58mm Thermal Paper
Paper Loading: Drop-in Loading
Paper Diameter:
70 Ø_max
Print Speed:
Normal 50mm/s
Max 70mm/s
Paper end sensor YES
Receipt printer
Journal printer
Receipt printer
SAM4S NR-500 Series Manual Introduction • 21
Control Lock
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full
sets of keys.
VOID Use to void (correct) items outside of a sale.
OFF The register is inoperable.
REG Use for no rmal registratio ns.
X Use to read register reports.
Z Use to read regi st er reports and reset totals to
zero.
PGM Use to program the register.
S
The S position is a hidden position reserved for
dealer access.
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk
Sign-On/Sign-Off” for a description of clerk operations.
Control Keys
All NR-500 Series models include two sets of keys that may be used to access the
following control lock positions.
Key
Positions Accessible
REG OFF, REG
VD VOID, OFF, REG, X
Z VOID, OFF, REG, X, Z
P VOID, OFF, REG, X, Z, PGM
C ALL POSITIONS
Note: Keys may be removed from the control lock in the OFF or REG positions.
V
OID
PGM
Z
X
REG
OFF
S
22 • Introduction SAM4S NR-500 Series Manual
Keyboards
NR-5xxR Raised Keyboard Versions
The NR-500R Series keyboard is shown below with the default legends and key assignments. This
configuration has 12 keyboard NLU locations. Programmable key locations are shown with a bold border.
1
3
2
4
6
5
7
9
8
DETL FEED
ERROR CORR
LEVEL2
CLERK#
VOID
X/TIME
RETURN
NOSALE
0
.
00
CLEAR
LEVEL1
CANCEL
%1
8
5
11
10
12
7
9
6
4
1
3
2
PO
(PAGE↓ )
CHARGE
(↑)
CHECK
(↓)
RA
(PAGE↑)
CASH
#/NS
SUB
TOTAL
FEED
SERVICE
RECEIPT
ON/OFF
CHECK#
PLU
NR-5xx Flat Keyboard Versions
The NR-500 Series keyboard is shown below with the default legends and key assignments. This
configuration has 60 keyboard NLU locations. Programmable key locations are shown with a bold border.
27 45 39 33 3 21 15 9 51
#/NS
57
26 44 38 32 2 20 14 8 50
RCPT
ON/OFF
56
28 46 40 34 4 22 16 10 52
52 43 37 31 1 19 13 7 49
RCPT
FEED
55
VOID
58
29 47 41 35 5 23 17 11 53
RETURN
59
30 48 42 36 6 24 18 12 54
CANCEL
60
8
7
PLU
CLEAR
RECD
ACCT
DETL FEED
ERRCORR
5
4
2
1
00
0
CHARGE
(↑ )
9
#/NSX/TIME
CLERK#
(PAGE↓)
PAID
OUT
(PAGE↑ )
CHECK
(↓ )
6
SBTL
3
CASH
.
SAM4S NR-500 Series Manual Introduction • 23
Initial Clear
CAUTION: Do not share this information with unauthorized users. This procedure
will not effect register programming, or clear previously stored totals in RAM memory.
The initial clear function allows you to exit any register activity and return to a beginning
or cleared state. Any transaction that is in progress will be exited and totals for that
transaction will not be updated.
Here are some reasons you may want to perform an initial clear:
The register is in an unknown state, and you wish to exit the current program or
transaction without following normal procedures.
You have performed a function that includes a compulsory activity and you wish to
bypass the compulsion.
An initial clear may be necessary as part of servicing, or troubleshooting.
Perform this procedure only as necessary. Contact your SAM4S dealer first if you have
questions about operating or programming your SAM4S NR-500 Series.
To Perform an Initial Clear:
1. Move to the PROGRAM MODE.
2. Turn the power switch located on the right side of the register to the OFF position.
3. Press and hold the key position where the SUBTOTAL key is located on the
default keyboard layout.
4. While continuing to hold the SUBTOTAL key, turn the power switch to the ON
position. When the “INITIAL CLEAR” message displays release the
SUBTOTAL key.
INITIAL CLEAR
ENTER CASH KEY
5. Press the CASH key.
ARE YOU SURE?
Y=CASH N=CLEAR
6. Press the CASH key. The message "INITIAL CLEAR OK!” prints when the initial
clear is complete. To resume operations, you will need to sign on a clerk.
SAM4S NR-500 Series Manual Getting Started • 25
Getting Started
Quick Start Steps
SAM4S ECRs are designed to work out-of-the-box. You can sign on a clerk, enter
amounts and finalize a sale. Most fu nctions are active and ready to use.
Use the Quick Start Instructions provided here to prepare your NR-500 Series ECR for
entering a program. Because the NR-500 Series features on-screen programming, the
dealer or user can simply follow the menus presented when the mode is moved to the
PROGRAM MODE. Detailed programming steps and reference information is found in
the Program section of this manual.
Steps In this chapter:
1. Unpacking
2. Installing the Paper
3. Clearing All Memory
Unpacking
1. Unpack and unwrap the cash register.
2. Locate in the packing the following items:
Paper roll(s)
3. Plug the register into a grounded outlet, turn the power switch on.
26 • Getting Started SAM4S NR-500 Series Manual
Installing the Paper
1. Remove the printer cover.
2. Lift up to open the paper cover.
3. Ensure that the paper is being fed from the bottom of the roll and then close the paper
cover slowly until it locks firmly.
4. Pass the leading edge of the paper through the tear-bar slot. Tear off the excess paper.
Replace the printer cover.
SAM4S NR-500 Series Manual Getting Started • 27
Clearing Memory
Before you use your NR-500 Series ECR for the first time, you must perform a memory all
clear to insure that all totals and counters are cleared and that the default program is
installed.
CAUTION: The procedures described in this area are security sensitive. Clearing
the NR-500 Series memory after the register is put into service will erase all
programming as well as totals and counters. Do not share this information with
unauthorized users and distribute the “SERVICE MODE” only to those you may
want to perform these functions.
1. Move to the SERVICE MODE.
2. Turn the power switch located on the right side of the register to the OFF position.
3. Press and hold the key position where the CHECK key is located on the default
keyboard layout.
4. Continue to hold the appropriate key while turnin g the power switch to the ON
position. The message “RAM ALL CLEAR" displays.
5. Press the upper left key of the keyboard, then the lower left key, then the upper
right key, and finally press the lower right key.
<NR-500R Series>
3
CHECK
(↓)
4
1
2
<NR-500 Series>
1
2
3
CHECK
(↓ )
4
.
6. The SERVICE MODE menu displays. The RAM Clear procedure is complete and
the receipt prints.
Loading...