Saba CENTRA 7.7 User Manual

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Data Sheet
What’s New in Saba Centra 7.7
Saba Centra is the premier Web conferencing solution on the market today, enabling globally dispersed employees, customers, and partners to learn, interact, and exchange knowledge online, in real time.
Saba Centra is introducing a number of powerful new capabilities to enhance real-time learning, enable rapid knowledge sharing, and facilitate day-to-day collaboration.
Saba Centra 7.7 has four key areas that continue our product vision and execution leadership:
 New Saba Centra Web Access — leader
functionality
 New Saba Centra for iPhone and iPad 2.0
 Platform enhancements
 Expanded telephony options
Functional Enhancements
Saba Centra Web Access Enhancements
Saba Centra Web Access is one of the most lightweight web conferencing clients on the market. With fast launch time, high performance and scalability, and superior HD VoIP quality, Saba Centra Web Access meets global web conferencing needs without requiring the user to run a dedicated application on the desktop.
This release of Saba Centra adds support for leader and co-presenter functionality in Saba Web Access. Users can join events as leaders or co-presenters using the browser client.
 Leaders and co-presenters can import content into the session when
leading an event in Saba Centra Web Access.
 Leaders and co-presenters can give microphone other participants,
promote to co-presenters, and perform other leader-specific tasks such as initiate recordings and Video display.
 Leaders can initiate desktop share via Saba Centra Web Access.
Saba Centra Web Access offers a meeting panel with collapsible portlets that offer emoticons, audio and video support, text chat, and meeting management.
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Data Sheet n What’s New in Saba 7.7
Putting a face to the name and voice helps get the message across better and increases the collaborative experience. Starting with this release, Saba Centra Web Access supports a single video stream. The video controls are displayed to the presenter, who can choose between displaying the presenter’s video or displaying the video of the participant who is currently speaking.
Saba Centra Web Access supports auto-scaling of slides, images, and application share to adjust to the size of the participant’s browser window. When the media panel is resized, the content is resized accordingly.
Saba Centra Web Access includes support for leading proxy servers such as Bluecoat, Microsoft ISA, and Apache proxy server. The Saba Centra Web Access client also offers support for secure sessions with complete 128-bit SSL encryption of all communication between the browser and the server.
Saba Centra Universal App for iPhone and iPad
To further support the mobile workforce, Saba Centra is releasing a unified client application for iPad and iPhone. In addition, significant improvements have been made to the Saba Centra iPhone client application in this release.
Saba Centra 2.0 for iPhone/iPad makes a great Web
conferencing session even better with easier setup, session access, and content-viewing options. In addition, there are many new features:
 Support for VoIP audio with HD voice
 Secure access (via SSL)
 Playback of Saba Centra recordings
 Guest access to regular and secure Saba Centra sessions
 Chat with participants and presenters while in the session
The Saba Centra Universal App is available for download from the Apple iTunes store.
Saba Centra for iPhone with pinch and zoom capability.
Saba Centra for iPad welcome screen.
Telephony Enhancements
Saba Centra Telephony Integration (CETI)
Starting with this release, Saba Centra has added support for integrated telephony in Saba Centra events. Saba Centra Enhanced Telephony Integration (CETI) allows customers to manage the audio portion of their meeting from within the Saba Centra interface, providing a truly seamless user experience. When configuring CETI, one can choose to allow leaders, presenters, and participants to request to be called back by the Audio Conferencing System upon entering the Saba Centra event and automatically be invited into the teleconference without entering any access code. Callback numbers can be set in the user profile or can be set/updated when in the Saba Centra session prior to initiating callback.
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Adapter for Integration With InterCall
Saba Centra provides an adapter for integrating with InterCall’s audio conferencing service. After the adapter is configured, the following functionality is available for telephone participants:
 Participants can join events and request to have the audio
conferencing provider dial them back.
 Participants who were called back are automatically un-
muted when the microphone is given to them and muted when it is taken away.
Saba Centra optional callback to a user’s telephone number.
Saba Centra product installer.
Tomcat Application Server
Saba Centra adds support for Apache Tomcat 6.0 as the default application server for the Management Server, replacing Adobe JRun. This robust, enterprise-grade application server runs with lower memory overhead and a more optimized memory profile than JRun, yielding significant performance improvements in the Saba Centra Management Server.
Platform Enhancements
New Product Installer
Saba Centra is one of the few enterprise-class Web conferencing solutions to offer a simple, reliable, and easy­to-install solution for customers wishing to install the product behind their firewall. The server components can be installed and run on just one physical server, or they can be distributed across multiple servers for greater scalability and redundancy.
To make the installation process even easier, Saba Centra 7.7 comes with a new simplified and reliable “Install Anywhere” product installer. The installer makes it easy for a system administrator to install the various server components including an optional database for the Management Server. The installer is designed to handle both install and upgrade scenarios. Customers can easily upgrade to Saba Centra 7.7 from earlier versions of Saba Centra (7.6 SP1 and later) while preserving user and event data.
Windows Server 2008 R2 Support
To provide improved scalability and performance, Saba Centra
7.7 server components can now be installed on Windows Server 2008 R2 operating system.
Microsoft Windows Server 2008 R2 builds on the award­winning foundation of Windows Server 2008. New virtualization tools, Web resources, management enhancements, and exciting Windows 7 integration make this release a robust Windows Server Web application platform that our customers can upgrade to, secure in the knowledge that Saba Centra server components can be supported on that version.
E1 Support in Saba Centra Telephony Gateway
The Saba Centra Telephony Gateway makes it possible for customers to use a teleconference bridge/number of their choice in a blended Web conferencing session. In this release, the Saba Centra Telephony Gateway has been certified to
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Data Sheet n What’s New in Saba 7.7
work with telephone systems that work on the E1 standard. This will ensure that customers in Europe, Asia, and parts of Central and South America will be able to setup and run the Centra Telephony Gateway Server in their environments/ behind their firewall and greatly increase the global capability support of Saba Centra.
Integration With Saba Live
Saba Centra has gone social and is now part of Saba’s Collaboration Suite. As part of your business network, now Saba Centra meetings can be scheduled right inside your group. Check out Saba Live today at Saba.com.
How Will Saba Centra 7.7 Help Customers?
Saba’s business networking solutions enable customers to mobilize and engage their people to drive new strategies, align and connect people to accelerate the flow of business, and cultivate and ignite people knowhow. As the Web conferencing solution of choice for many of the world’s largest governments, universities, and global Fortune 100 companies, Saba Centra is redefining Web conferencing with breakthroughs in openness, usability, and mobility.
Saba Centra products enable organizations to meet their most important business goals, gain competitive advantage, and ensure bottom-line business results. Forward-thinking organizations know that their success in the 21st century requires online learning and collaboration across the continuum.
Saba n Power Up Your People
Saba is the premier provider of people systems that enable today’s people-driven enterprises. By combining learning, people management, and collaboration technologies, Saba delivers solutions that help mobilize and engage people to drive new strategies and initiatives, align and connect people to accelerate the ow of business, and cultivate individual and collective knowhow to achieve exceptional results.
© 2010 Saba Software, Inc. All rights res erve d. Saba, the Saba logo, Sab a Centra, and the mark s relatin g to Saba pr oduct s and services referenc ed herein are either trademarks or re giste red tradem arks o f Saba Soft ware, Inc. o r its a flia tes. A ll oth er tra demar ks are the p roper ty of their respe ctive own ers.
Saba 2400 Bridge P arkway, Redwood Sho res, CA 9406 5-1166 USA (+1) 877.SABA.101 or (+1) 650.779.2791 www. saba .com
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