Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize
themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to
be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use
or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for
actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software
described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is
prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WA RN I NG : Identifies information about practices or circumstances that can cause an explosion in a hazardous environment,
which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property
damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANTIdentifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous
voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may
reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential
Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory
requirements for safe work practices and for Personal Protective Equipment (PPE).
2Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Rockwell Automation Publication 2711T-UM001G-EN-P - March 20215
Table of Contents
Notes:
6Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Preface
This manual is a user guide for MobileView™ 2711T tethered operator terminals
and MobileView junction boxes. It provides procedures to the following:
•Install a MobileView 2711T terminal and junction box.
•Make MobileView 2711T terminal and junction box connections.
•Operate the MobileView 2711T terminal and junction box.
•Troubleshoot MobileView 2711T terminals and IP65 junction boxes.
IMPORTANT
This publication must be kept throughout the entire service life of
the MobileView 2711T terminal and junction box.
Summary of ChangesThis manual contains new and updated information as indicated in the
following table.
Top icPa ge
Added sentence to Adjust the Display Brightness and GPU Energy Setting to indicate Display
Brightness should be set to 50% and instruction for adjusting GPU Energy Setting.
Corrected Desktop Overview screen showing Desktop as of May 2016 to include KEPServer
icon.
Removed licensing requirement text from IMPORTANT statement in KEPServer Enterprise
section.
Updated Operating Temperature in table in Appendix A.86
25
52
61
AbbreviationsThis publication can use the following abbreviations.
AbbrDescriptionAbbrDescription
BIOSBasic input/output systemLCDLiquid crystal display
BSSBootable service systemOSOperating system
DHCPDynamic host configuration protocolPCBPrinted circuit board
DRAMDynamic random access memorySDSecure Digital
EEAEuropean Economic AreaTFTThin film transistor
EMCElectromagnetic CompatibilityTFTThin film transistor
ESDElectrostatic dischargeUPDUpdated program data
EWFEnhanced write filterUSBUniversal serial bus
HMIHuman machine interfaceVMDKVirtual machine disk
IPInternet protocolVNCVirtual network computing
International Organization for
ISO
Standardization
ISPInternet service provider
WXGAWide extended graphics array
Rockwell Automation Publication 2711T-UM001G-EN-P - March 20217
Preface
Additional ResourcesThese documents contain more information to related products from Rockwell
Automation.
ResourceDescription
FactoryTalk® View Machine Edition User
Guide, publication VIEWME-UM004
Industrial Automation Wiring and
Grounding Guidelines,
publication 1770-4.1
Product Certifications website,
rok.auto/certifications
Provides comprehensive information about FactoryTalk View
Machine Edition, procedures to create and run an automation
application, and reference information.
Provides general guidelines to install a Rockwell Automation®
industrial system.
Provides declarations of conformity, certificates, and other
certification details.
You can view or download publications at
rok.auto/literature.
8Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 1
Features
OverviewThe MobileView™ 2711T family of human machine interface (HMI) devices
have a rugged design with features that include a 3-position enable switch,
(a)
touch and function keys, and stop push buttons
access the safety system of a machine and the general interface to its control
system.
There are two generations of MobileView 2711T terminals. First generation
terminals use a 20-pin connection cable with a silver connector to connect to
an IP20 junction box. Second generation terminals use a 22-pin connection
cable with a black connector to connect to one of two available IP65 junction
boxes. Because of the pin differences, you cannot mix components between
generations.
. These features let you
A second generation MobileView terminal, cat. no. 2711T-T10I1N1-TC, is a thin
client model without an operating system but is set for PXE boot into a thin
client server. This terminal is configured to work with ThinManager®
software. To learn more about how to PXE boot into a ThinManager server,
access the Rockwell Automation Knowledgebase link at
https://rockwellautomation.custhelp.com/
There are two IP65 junction boxes that work with second generation
MobileView terminals. One junction box has cord grip connections, and the
other junction box has M12 On-Machine™ connections. Both IP65 junction
boxes have LED lights and a status indicator bar on their front plate that can
signify different operating and error states.
and search for AID 1043685.
(a) Three of the first generation MobileView terminals are equipped with a red-yellow emergency stop (E-stop) push button, both
second generation MobileView terminals are equipped with an illuminated red E-stop push button, and two of the first
generation MobileView terminals are equipped with a gray stop button that is not classified as an E-stop button.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 20219
Chapter 1 Features
1234578
9
11
6
10
10
MobileView 2711T Terminal
Options
The following tables summarize the options available for the 2711T MobileView
tethered operator terminals. A comparative summary of features for the
MobileView terminals is in Appendix A, MobileView Terminals
The following illustration shows the location of key hardware components.
Component Description
First
Item Description
1Membrane keypad with tactile feedback—•
210 inch WXGA (1280 x 800 pixels) TFT color LCD display with analog-resistive touch screen•—•
• Illuminated momentary push button, normally open OR
3
• 3-position key switch
• Red emergency stop (E-stop) button, twin-circuit, N.C. contacts, 24V DC, 500 mA max OR
4
• Illuminated red E-stop button, twin circuit, N.C. contacts, 24V DC, 500 mA max
5Backside membrane keypad with tactile feedback—•
6USB port•—•
Generation
StandardOptionStandard
—
•
—
•
—
(2)
•
—
Second
Generation
(1)
•
—
—
—
•
(2)
•
10Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 1 Features
352 mm (13.86 in.)
274 mm
(10.79 in.)
108.5 mm
(4.27 in.)
All MobileView 2711T terminals weigh 1550 g (3.42 lb).
1
2
3
4
5
6
First
Item Description (Continued)
7Product nameplate•—•
8Handle to hold the terminal, to store the connection cable, and to attach to the mounting bracket•—•
93-position, twin circuit, enabling switch for safety system interface•—•
10Plug for alternate cable outlet not used (meets degree protection IP65)•—•
11Back cover to access connection compartment•—•
(1) 2711T-T10I1N1-TC MobileView terminal does not have this feature.
(2) 2711T-F10GIN1 and 2711T-T10G1N1 MobileView terminals are equipped with a gray push button that is classified as a stop button but not an E-stop button.
Generation
StandardOptionStandard
Second
Generation
MobileView 2711T Terminal
Dimensions and Weight
Membrane Keypad
The MobileView 2711T terminal has a membrane keypad with stainless steel
dome switches for tactile feedback.
IMPORTANTThe 2711T-T10I1N1-TC MobileView terminal does not have the function
keys shown in this section.
The keys on the MobileView 2711T terminal keypad operate similar to the
keyboard of a Windows personal computer. Some 3-key combinations are
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202111
Chapter 1 Features
supported. The following table shows the corresponding keyboard shortcut for
each function key.
IMPORTANTThe following table applies to Microsoft® Windows® OS keyboard
shortcuts.
All MobileView terminal keys are also mappable within a FactoryTalk®
Machine Edition (ME) application.
Function Key Keyboard ShortcutFunction Key Keyboard Shortcut
Resistive Touch ScreenThe touch screen is calibrated before shipment. You can recalibrate the touch
screen. For more information, see Touch Calibration
Resistive touch screens are activated when you apply pressure to the touch
screen with your finger. You can operate a resistive touch screen while gloves
are worn.
Resistive touch screens accept only single finger input. Multi-finger input or
‘palm contact’ can cause an incorrect touch input.
ATTENTION: Do not use sharp objects, such as a screwdriver, on the
touch screen. Scratching the surface of the touch screen can damage
the display and compromise the IP rating.
on page 68.
USB 2.0 PortUse the USB 2.0 port on the back of the terminal to
perform the following tasks:
•Connect a USB storage device for the following:
- Update or restore the BIOS settings
- Back up or restore the OS image
- Copy or move files to the internal Secure Digital
(SD) card
•Connect a USB keyboard or mouse
•Connect a USB hub to use multiple USB devices simultaneously
IMPORTANTAny task that is performed through the USB port must be done
while the MobileView 2711T terminal is not used for operation.
Do not use or keep a USB storage drive connected in the USB port
while the MobileView 2711T terminal is operated.
12Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 2
Safety Precautions and Elements
General SafetyIt is important to follow the instructions in this document in all circumstances.
Failure to do so can result in potential sources of danger or the possible
override of safety features that are integrated in the terminal.
Besides the safety instructions in this document, you must also use safety
precautions and accident prevention measures that are appropriate to the
situation.
ATTENTION: Consider or perform the following as part of general safety.
• Verify that interrupted processes can be properly restarted after power
failures or power dips. Do not allow any dangerous operating conditions
to occur, even temporarily.
• In situations where faults that occur within the automation system could
cause personal injury or significant damage to machinery and
equipment, take extra safety measures to confirm that the system
remains in an acceptable operating condition.
• When applying functional safety, restrict access to qualified, authorized
personnel who are trained and experienced.
• Verify that unauthorized persons are not allowed to adjust settings or
make memory modifications that can lead to dangerous situations.
• Test the functionality of the E-stop button and enabling switch at least
once every six months. Verify that the machine or plant operation stops
when the button is pushed.
• If the MobileView™ 2711T terminal and controller do not communicate
with a point-to-point connection, then keypad data could transmit with a
delay. An Ethernet switch that is used between the MobileView 2711T
terminal and controller is recommended for a higher speed connection.
• When a MobileView 2711T terminal has been exposed to shock (for
example, it is dropped on the ground), test to verify that the E-stop
button and enabling switch still function properly.
• The USB port on the backside of the MobileView 2711T terminal is only for
maintenance. Do not operate the terminal while a USB drive is connected
to it.
• Risk assessment and risk reduction are important precautionary
measures for machine safety. For more information, see ISO 12100.
Proper care and handling contribute to MobileView terminal and junction box
safety. For more information on care and handling, see Handle and Care for
the MobileView 2711T Terminal and IP65 Junction Box on page 79.
Programmable Electronic Systems
ATTENTION: Personnel responsible for the application of safety-related
Programmable Electronic Systems (PES) shall be aware of the safety
requirements in the application of the system and shall be trained in
using the system.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202113
Chapter 2 Safety Precautions and Elements
Power SupplyAll MobileView 2711T terminals meet the Safety Class III requirements for
electrical shock in accordance with EN 61131-2. See Appendix A
power supply requirements for a MobileView 2711T terminal, junction box, and
connection cable.
SHOCK HAZARD: Supply the MobileView terminal and junction box
exclusively from power sources with SELV or PELV circuit protection
according to EN 61131-2.
Only connect voltages and circuits that are separated from dangerous
voltages (for example, by means of sufficient insulation) to connections,
terminals or interfaces up to a rated voltage of 50V DC.
Specifications of power supply lines in the connection cables are:
2
•Cross section: 26 AWG (0.126 mm
•Material: zinc-coated copper strand
•Line resistance: <136 Ω/km (<219 Ω/mi)
WA RN I NG : The 24V DC power supply to the control cabinet or operator
panel must have a fuse that is rated 3.15A (max) and complies with UL 248.
Failure to install a fuse can result in fire from component failure.
)
for the DC
Enabling Switch
On the MobileView 2711T terminal, the enabling switch consists of a 3-position
operating element with two independent circuits.
WA RN I NG : Only the operator of the enabling device on the MobileView 2711T
terminal is allowed in the dangerous area or zone.
The enabling switch is only suitable as a safety device if the operator of
the enabling switch on the MobileView 2711T terminal recognizes the
dangerous situation and reacts in time to avoid the danger.
Consider reduced speed of movements as a precautionary measure,
which can be done through the risk assessment of machinery.
Enabling Switch Connection Example with a Control Relay
Figure 1 on page 15 shows suggested wiring for the enabling switch with an
Allen-Bradley® safety control relay. If this wiring example is followed, then the
safety function meets Category 4, Performance Level e (CAT. 4, PLe) in
accordance with ISO 13849-1 or SIL 3 in accordance with EN 61508.
14Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Figure 1 - Enabling Switch Wiring Example for a First Generation MobileView Terminal Connected to
an IP20 Junction Box
1
2
CH1
CH2
3
4
6
5
+24 V DC
S1
1278910
1278910
X4
X1
1278910
+24 V
GND ED1+ ED1- ED2+ ED2-
K2K1
7
A1A2
S11
S21
Y32
Reset
0
AM
MM
S12
S22
S34
1314
2324
L11
100S-C09EJ23BC
A1A1A2
K1
A2
K2
100S-C09EJ23BC
L1L2L3
External Switched
Stop/Start Circuit
K1
K2
8
M
•Only if both channels (CH1 and CH2) of the enabling switch are activated
‘simultaneously’ do output contacts 13-14 and 23-24 close, and output
relays K1 and K2 energize.
•The output relays K1 and K2 do not energize if:
- Only one enabling channel is activated.
- The tolerance value for the simultaneity period is exceeded.
- The feedback control loop at S34 is open.
•If one enabling channel is released after being simultaneously activated,
the forced-guided output contacts 13-14 and 23-24 open, and output
relays K1 and K2 return to their initial position. The output relays only
energize again after both enabling channels have been released and
operate simultaneously again.
In this way, the enabling switches avoid the one single error that makes
the safety function inoperable. At the least, one error is recognized at the
next cycle.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202115
Chapter 2 Safety Precautions and Elements
Foreseeable Misuse of the Enabling Switch
Foreseeable misuse is when the enabling switch is modified so it stays in the
enabling position. The foreseeable misuse of the enabling switch must be
restricted. The following measures are recommended, which cause the
machine to stop in manual mode.
•Inquiry of the enabling switch when you turn on the machine/plant, and
inquiry of the enabling switch when you change the operating mode
from automatic to manual (the enabling switch must not be in the
enabling position).
•The enabling switch must be released within a defined time period and
pushed into the enabling position again, with the time length defined by
the activity.
Emergency Stop (E-stop)
Push Button
The E-stop push button of a MobileView 2711T terminal meets the
requirements of ISO 13850. The button must be designed as a Category 0 or
Category 1 emergency stop by the risk assessment for the machine. The
connection of the force-guided contacts to an appropriate monitoring system
must meet the safety level that results from the risk assessment of the
machine. See Risk Assessment of Machinery
The E-stop has two potential-free, normally closed contacts to connect external
peripherals, a nominal operating voltage of 24V (safety low voltage in
accordance with EN 61131-2), and a maximum operating current of 500 mA at
24V DC.
WA RN I NG : E-stop push buttons (red-yellow in color) that are not fully
functional can have fatal consequences. E-stop push buttons must be
effective under all circumstances in all operating modes of a machine or
plant.
• When the E-stop push button is not wired into an emergency stop circuit,
the MobileView 2711T terminal must be stored where it is not visible to
operators.
• The reset of an activated E-stop push button must not result in the
uncontrolled startup of machines or installations.
• The E-stop push button does not replace other safety devices or E-stop
buttons mounted directly on machines.
• Do not use MobileView 2711T terminals with red-yellow E-stop buttons in
applications where the terminal is plugged in and out of junction boxes
frequently or meant for temporary use. Only MobileView 2711T terminals
with gray stop push buttons are meant for these applications.
• Test the functionality of the E-stop push button at least once every six
months. Verify that machine or plant operation stops when the button is
pushed.
• When a MobileView 2711T terminal has been exposed to shock (for
example, it is dropped on the ground), test to verify that the E-stop push
button still functions properly.
on page 16.
Risk Assessment of Machinery
For the risk assessment for the machinery, use the standards in ISO 12100,
“Safety of machinery - General principles for design - Risk assessment and risk
reduction.”
16Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 2 Safety Precautions and Elements
Figure 1 on page 15 shows how a first generation MobileView 2711T terminal
uses an Allen-Bradley control relay with the enabling switches. The control
system must be designed for the safety level that results from the risk
assessment of ISO 12100.
MobileView 2711T Terminal
Operation
The MobileView 2711T terminal is a high-quality device that is equipped with
state-of-the-art electronics.
ATTENTION: o avoid malfunctions or damage through improper
handling, follow these instructions during operation.
• Do not operate the terminal if the cable is damaged or pinched. To avoid
damaging the cable, do not place the cable over or around sharp objects.
• When the terminal is not in use, hang the terminal on the mounting
bracket (ordered separately) or place inside a cabinet or enclosure.
• To avoid impact damage to the terminal, do not set the terminal on
unstable surfaces and keep the cable clear of high traffic areas.
• If the terminal falls to the ground, verify that the emergency stop switch
and enabling switch remain operable before you use the terminal on any
machinery.
• To avoid damage to the operating elements, do not set the terminal on
its operating side.
• Do not set the terminal near heat sources and avoid direct sunlight.
• Do not expose the terminal to strong magnetic fields or excessive
vibrations, dust, or humidity.
• Use a soft, damp cloth with 50% water and 50% isopropyl alcohol to
clean the operating panel and operating elements. Do not use solvents,
scouring agents, or scrubbing sponges.
• Help prevent foreign objects or liquids from getting into the terminal.
Check the protective covers of the device regularly. Verify that all screws
are firmly tightened and that the housing and cable entrance are not
damaged.
• Turn off the power supply before you remove the back cover of the
MobileView 2711T terminal. When the back cover is removed, the terminal
is sensitive to electrostatic discharge (ESD).
• If the terminal exhibits any anomaly, have the unit thoroughly and fully
tested by the manufacturer or authorized repair dealer before you
operate the terminal again.
• Do not use sharp objects, such as a screwdriver, on the touch screen.
Scratching the surface of the touch screen can damage the display and
compromise the IP rating.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202117
Chapter 2 Safety Precautions and Elements
MobileView Junction Box
Operation
MobileView IP20 and IP65 junction boxes are high-quality devices that are
equipped with state-of-the-art electronics.
ATTENTION: To avoid malfunctions or damage through improper
handling, follow these instructions during operation.
• Do not operate a junction box if the cable is damaged or pinched. To
avoid damaging the cable, do not place the cable over or around sharp
objects.
• Do not mount a junction box near heat sources and avoid direct sunlight.
• Do not expose the a junction box to strong magnetic fields or excessive
vibrations, dust, or humidity.
• Use a soft, damp cloth with water to clean IP65 junction boxes. Do not
use solvents, scouring agents, or scrubbing sponges.
• Help prevent foreign objects or liquids from getting into a junction box.
Check the protective covers of the device regularly. Verify that all screws
are firmly tightened and that the housing and cable entrance are not
damaged.
• Turn off the power supply before you remove an IP65 junction box from
its cover plate. When the back plate is removed, the junction box is
sensitive to ESD.
• If a junction box exhibits any anomaly, have the device thoroughly and
fully tested by the manufacturer or authorized repair dealer before you
operate the junction box again.
18Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Operate the Terminal
Chapter 3
Install a Connection Cable
to a MobileView Terminal
This section provides details on the following topics:
•Remove the Back Cover
•Install the Connection Cable to the MobileView 2711T Terminal
•Relocate the Connection Cable
IMPORTANT
20-pin connection cables work only with first generation
MobileView™ 2711T terminals and IP20 junction boxes. Its cable
connector (shown as S1 on page 23) is silver.
22-pin connection cables are meant for second generation
MobileView 2711T terminals and IP65 junction boxes. Its cable
connector (shown as S1 on page 24
The following installation instructions apply to either connection
cable type.
) is black.
Remove the Back Cover
This section shows how to remove the back cover of the MobileView 2711T
terminal. When the back cover is removed, you have access to the area that
contains all connectors except the USB port.
SHOCK HAZARD: Disconnect all power to the MobileView 2711T terminal
before you remove its back cover.
When the back cover is removed, the MobileView 2711T terminal is
sensitive to electrostatic discharge (ESD).
1. Place the MobileView 2711T terminal with the display side down on a
stable, flat surface free of debris.
2. Use a Torx T10 screwdriver to remove the three screws that secure the
back cover.
The ‘Image Applied’ label on the back cover was part of the manufacturing
process. Therefore, you can remove and discard this label.
3. Carefully lift off the back cover and set it aside.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202119
Chapter 3 Operate the Terminal
Back Cover
Connection
Cable
Cable Connector S3 to
PCB Connector ETH
(Communication Interface)
SD Card™
(1)
Circuit Board
Serial No. Label
Cable Channel
(1 of 2)
Cable Connec tor S2 Con nects to
PCB Connector S1 (Power and
Safety Connections)
Reset
Button
Cable channel that is used is
only for example. Use channel
that is best suited for your
application.
Cable Channel
(2 of 2)
(1)
The 2711T-T10I1N1-TC MobileView terminal does not have this feature.
(2)
For first generation terminals, this connection is for a push button or key switch connection. For second
generation terminals, this connection is for an illuminated push button.
Cable Connecto r S4 Connec ts
to PCB Connector S2
(2)
Figure 2 shows the main circuit board of the MobileView 2711T terminal with
the back cover removed.
Figure 2 - Printed Circuit Board (PCB) with Back Cover Removed
IMPORTANT
Use the reset button when MobileView 2711T terminal functionality
‘locks up’ and you cannot restart from the terminal-desktop screen.
Install the Connection Cable to the MobileView 2711T Terminal
The connection cable can be attached on the right or left side of the
MobileView 2711T terminal for right- or left-hand operation.
20Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
IMPORTANT
The MobileView 2711T terminal is shipped with the cable connection
port open for right-hand operation. For more information, see
Figure 3.
Chapter 3 Operate the Terminal
Back Cover
Cable connection
with open port
(as factory shipped).
Cable connection
with hex plug
installed.
IMPORTANT
The MobileView 2711T terminal is shipped with the above cableconnection port open for right-hand operation.
When the cable is connected to this port, you can hold the terminal
with your left arm, operate the enabling switch with your left hand,
and operate the terminal touch screen with your right hand.
Strain Relief
Connector-cable Assembly
Gray Fitting
Use the following tools to install the connection cable.
•19 mm open-end wrench or spanner
•Torx T10 screwdriver
•8 mm hex key
To install the cable, perform the following steps.
1. Decide on which cable-connection port of the terminal to install the
cable; see Figure 3
Figure 3 - Cable Connections on MobileView 2711T Terminals
.
2. If you want left-hand operation, remove the plug with an 8 mm hex key.
Set the plug aside.
3. Remove the back cover as detailed on page
4. If present, unscrew and remove the gray fitting from
19.
the connector-cable
mounting assembly.
5. Unscrew the strain relief from the connector-cable mounting assembly
to allow the red cable to slide freely.
6. Gently feed the three terminals at the end of the red cable into the chosen
cable connection and up through the cable channel.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202121
Chapter 3 Operate the Terminal
IMPORTANT
Do not force the cable terminals through the channel. If you
encounter resistance, slowly pull the cable towards you until
it moves freely again.
If necessary, slide the connector-cable assembly farther
down the cable to assist cable feed through the channel.
7. When the three terminals reach the main circuit board, carefully plug
each terminal into its connection. See Figure 2 on page 20
for where each
terminal is connected.
IMPORTANT
Verify that there is a snap sound when you plug each
terminal into its corresponding connection, which confirms
that the terminal is properly connected.
8. After each terminal is securely connected, reinstall the back cover.
Use a Torx T10 screwdriver to reinstall the three cover screws.
9. Install the connector-cable mounting assembly into the cable connection
of the MobileView 2711T terminal.
10. Reinstall the strain relief to the connector-cable mounting assembly.
11. Tighten the strain relief and the connector-cable mounting assembly
with the 19 mm open-end wrench or spanner.
Torque the connector-cable mounting assembly to 1.2 N•m (10.6 lb•in.).
12. If you chose left-hand operation, reinstall the plug in the open cableconnection port with an 8 mm hex key.
Torque the plug to 1.2 N•m (10.6 lb•in.).
Relocate the Connection Cable
Use the following tools to relocate the connection cable.
•19 mm open-end wrench or spanner
•Torx T10 screwdriver
•8 mm hex key
To relocate the cable, perform the following steps.
1. Remove the plug with the 8 mm hex key from the side where you are
going to relocate the cable.
Set the plug aside.
See step 5 on page 21 to identify the components in steps 2 and 3.
2. Unscrew the strain relief from the connector-cable mounting assembly
with the 19 mm open-end wrench or spanner.
3. Disconnect the connector-cable mounting assembly from the cable
connection of the terminal with the 19 mm open-end wrench or spanner.
4. Remove the back cover as detailed on page 19
5. Disconnect the terminal connections at S2, S3, and S4. See Figure 2 on
page 20 for their locations.
6. Gently pull the cable while you guide the three disconnected terminals
out through the cable channel and cable connection.
.
22Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 3 Operate the Terminal
2711T
MobileView
Te rm in al
PCB Connector
S1,
Power and
Safety
Connection
ETH,
Communication
Interface
S2,
Push Button or
Key Switch
Connection
(1) Shielded.
IMPORTANT
Do not force the disconnected terminals through the
channel, or wires can be stripped from their connectors.
7. Follow step 6 through step 11 on page 21 to complete the cable relocation.
8. Reinstall the plug with the 8 mm hex key in the cable connection from
which the cable was removed.
Torque the plug to 1.2 N•m (10.6 lb•in.).
The 20-pin MobileView Connection Cable
The 20-pin connection cable connects a first generation MobileView 2711T
terminal to an IP20 junction box. The connection cable is 5, 10, or 15 meters
(16.4, 32.8, or 49.2 feet) long. This cable withstands water, cleaning agents,
motor oil, drilling oils, grease, lubricants, and condensates that contain
hydrochloric acid.
ATTENTION: For the IP20 junction box terminals (X1…X4) listed in the
following table, see Figure 4 on page 32.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202123
Chapter 3 Operate the Terminal
50 mm ±2 (2 in. ±0.08)
10 mm ±2 (0.4 in. ±0.08)
60 mm ±3 (2.4 in. ±0.12)
40 mm ±3
(1.6 in. ±0.12)
5, 10, or 15 m
(16.4, 32.8, or 49.2 ft)
1
3
4
6
7
9
10
12
13
15
16
17
18
19
20 11
8
5
14
2
Connection Cable
S1 (cable connector)
S2
S3
S4
S2 Detail
11
9
7
5
3
1
12
10
8
6
4
2
50 mm ±2 (2 in. ±0.08)
10 mm ±2 (0.4 in. ±0.08)
60 mm ±3 (2.4 in. ±0.12)
5, 10, or 15 m
(16.4, 32.8, or 49.2 ft)
Connection Cable
S1 (cable connector)
S2
S2 Detail
S4
S3
40 mm ±3
(1.6 in. ±0.12)
1
11
9
7
5
3
1
12
10
8
6
4
2
3
4
6
7
9
10
12
13
15
16
17
18
19
20
21
22
11
8
5
14
2
The 22-pin MobileView Connection Cable
The 22-pin connection cable connects a second generation MobileView 2711T
terminal to an IP65 junction box. The connection cable is 5, 10, or 15 meters
(16.4, 32.8, or 49.2 feet) long. This cable withstands water, cleaning agents,
motor oil, drilling oils, grease, lubricants, and condensates that contain
hydrochloric acid.
15whiteSemi-wireless jumper
314blueSemi-wireless jumper
513white-blueBox ID
15Li1Bridge
16Li1Bridge
17—Not used
24Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
S1 Pins Detail
Adjust the Touch Screen
Chapter 3 Operate the Terminal
WA RN I NG : f the LCD screen darkens or if the backlight is not functioning
properly, the screen may be difficult to read and use of this screen could
result in a potentially hazardous outcome. Do not use the LCD touch screen
under these circumstances.
The design of the system must take into account the possibility of the
LCD screen or LCD touch screen losing functionality and unable to be
used to maintain or change control of the system. The touch screen
shall not be the single point of control of critical functions and is not
intended to replace an E-stop.
Design of the system should follow all applicable code and good
engineering practice. Factors to consider include:
• The possibility of an unreadable LCD screen
• The possibility of an inoperable touch screen
• Unexpected communication errors or delays
• Operator error in the control of the system
• Proper use of E-stops and other safety practices
The user shall provide means to achieve a safe state during anomalies
and to verify that the system has adequate redundancy for critical
functions.
Failure to follow these instructions can result in death, serious injury, or
equipment damage.
Adjust the Display Brightness and GPU Energy Setting
To achieve 0…50 deg C operating temperature, the display brightness should
be set to 50% and the GPU to Maximum Battery Life. All MobileView 2711T
terminals have an adjustable display-brightness setting that can be adjusted
through the Power Options icon on the terminal desktop. The displaybrightness default setting is 70%.
IMPORTANTThe MobileView 2711T is UL rated for 0…45 °C (32…113 °F) under full
load.
IMPORTANT
To maintain operating temperature, the power setting for the GPU should be
set for Maximum Battery Life.
To adjust the GPU for maximum battery life:
1. From the desktop, select Power Options.
Increasing the brightness from the default setting reduces the life of the
LED backlight, particularly at high temperatures.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202125
Chapter 3 Operate the Terminal
2. Select Embedded device power plan and Change plan settings.
3. Make settings for display as appropriate for your location but adjust the
plan brightness slider to 50%.
26Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 3 Operate the Terminal
4. Select Change advanced power settings. The Power Options settings
screen appears. Make sure Embedded device power plan [Active] is
selected from the drop down list at the top of the screen.
5. Select Intel(R) Graphics Settings > Intel(R) Graphics Power Plan. Then
select Maximum Battery Life from the drop down list next to settings.
6. Click OK.
Recalibrate the Touch Screen
The touch screen is calibrated before shipment. You can recalibrate the touch
screen. For more information, see Touch Calibration
on page 68.
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202127
Chapter 3 Operate the Terminal
Shut Down the MobileView
2711T Terminal
To shut down the MobileView 2711T terminal, perform the following steps.
IMPORTANT
1. Close any open applications and return to the MobileView 2711T terminal
desktop.
2. Tap on the desktop task bar to shut down the MobileView 2711T
terminal.
3. Tap OK on the shutdown confirmation dialog box.
The terminal shuts down.
If you disabled EWF to make application changes, then you must
enable EWF again before your shut down the MobileView 2711T
terminal.
Review Enhanced Write Filter (EWF)
down the MobileView 2711T terminal.
on page 53 before you shut
Install the Mounting
Brackets
Disconnect Power from the MobileView 2711T Terminal
To disconnect power from the terminal, disconnect the tethered cable from the
MobileView junction box.
IMPORTANT
There are two mounting brackets available for MobileView terminals. Both
brackets are an accessory, which means each one must be ordered separately
from the MobileView 2711T terminal.
The MobileView standard mounting bracket (Cat. No. 2711T-BRACKET) is used
for stationary operation or storage of the terminal. The mounting bracket
ships with a cutout template, publication 2711T-DS001
Do not disconnect the tethered cable from the junction box until you
first shut down the MobileView 2711T terminal.
If you disconnect power from the terminal before you first shut it
down, then you risk the following:
• You can corrupt the Windows operating system
• You lose application settings that were changed while the terminal
was powered up
• You can corrupt any applications that were running, such as FTView
ME
, for installation.
Use suitable flat-head screws (not shipped with product) to mount the bracket.
28Rockwell Automation Publication 2711T-UM001G-EN-P - March 2021
Chapter 3 Operate the Terminal
All dimensions are in mm (in.)
200 (7.9)
100 (3.9)
A
B
100 (3.9)
6 (0.24)
6 (0.24)
Detail A
Detail B
6 (0.24)
6 (0.24)
393 (15.5)
118 (4.6)
The MobileView VESA® mounting bracket (Cat. No. 2711T-VMBRACKET)
connects to the back of the MobileView terminal, so the terminal can be
mounted, stored, and locked into the bracket. This bracket is when locked
storage is preferred.
The mounting bracket ships with a cutout template, publication 2711T-DS003
for installation.
The lock handle turns when lifted for easier movement of its locking
pin. When you use the lock handle, verify that it locks flush against
the bracket surface. If not, lift and turn the lock handle slightly until
it locks fully.
Use suitable flat-head screws (not shipped with product) to mount the bracket.
,
Rockwell Automation Publication 2711T-UM001G-EN-P - March 202129
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