Rockwell Automation Micro810 Series, 2080-LC10-12AWA, 2080-LC10-12QBB, 2080-LC10-12QWB, 2080-LC10-12DWD Installation Instructions Manual

Installation Instructions

Micro810 12 Point Programmable Controllers

Catalog Numbers 2080-LC10-12AWA, 2080-LC10-12QWB,
2080-LC10-12QBB, 2080-LC10-12DWD

http://literature.rockwellautomation.com/idc/groups/literature/documents/in/2080-in006_-mu-p.pdf

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Table of Contents

Topic Page

Important User Information 2
Additional Resources 6
Overview 7
Controller Description 7
Mount the Module 8
Status Indicator 7
Wire the Controller 10
Specifications 11

2 Micro810 12 Point Programmable Controllers

WARNING

IMPORTANT

ATTENTION

SHOCK HAZARD

BURN HAZARD

Important User Information

Solid state equipment has operational characteristics differing from those of electromechanical equipment.
Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1
available from your local Rockwell Automation sales office or online at

http://literature.rockwellautomation.com

and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of
uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that
each intended application of this equipment is acceptable.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages
resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many
variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot
assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits,
equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell
Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.

Identifies information about practices or circumstances that can cause an explosion in a
hazardous environment, which may lead to personal injury or death, property damage, or
economic loss.

Identifies information that is critical for successful application and understanding of the
product.

) describes some important differences between solid state equipment

Publication 2080-IN006A-EN-P - September 2010

Identifies information about practices or circumstances that can lead to personal injury or
death, property damage, or economic loss. Attentions help you identify a hazard, avoid a
hazard and recognize the consequences.

Labels may be on or inside the equipment (for example, drive or motor) to alert people that
dangerous voltage may be present.

Labels may be on or inside the equipment (for example, drive or motor) to alert people that
surfaces may reach dangerous temperatures.

Environment and Enclosure

ATTENTION

ATTENTION

This equipment is intended for use in a Pollution Degree 2 industrial
environment, in overvoltage Category II applications (as defined in IEC 60664-1),
at altitudes up to 2000 m (6562 ft) without derating.

This equipment is considered Group 1, Class A industrial equipment according to
IEC/CISPR 11. Without appropriate precautions, there may be difficulties with
electromagnetic compatibility in residential and other environments due to
conducted and radiated disturbances.

This equipment is supplied as open-type equipment. It must be mounted within
an enclosure that is suitably designed for those specific environmental
conditions that will be present and appropriately designed to prevent personal
injury resulting from accessibility to live parts. The enclosure must have suitable
flame-retardant properties to prevent or minimize the spread of flame,
complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if
non-metallic. The interior of the enclosure must be accessible only by the use of
a tool. Subsequent sections of this publication may contain additional
information regarding specific enclosure type ratings that are required to comply
with certain product safety certifications.

In addition to this publication, see:

Micro810 12 Point Programmable Controllers 3

Preventing Electrostatic Discharge

• Industrial Automation Wiring and Grounding Guidelines, Rockwell

Automation publication 1770-4.1

• NEMA Standard 250 and IEC 60529, as applicable, for explanations of the

degrees of protection provided by different types of enclosure.

This equipment is sensitive to electrostatic discharge, which can cause internal
damage and affect normal operation. Follow these guidelines when you handle
this equipment:

• Touch a grounded object to discharge potential static.

• Wear an approved grounding wriststrap.

• Do not touch connectors or pins on component boards.

• Do not touch circuit components inside the equipment.

• Use a static-safe workstation, if available.

• Store the equipment in appropriate static-safe packaging when not in use.

, for additional installation requirements.

Publication 2080-IN006A-EN-P - September 2010

4 Micro810 12 Point Programmable Controllers

WARNING

AVERTISSEMENT

North American Hazardous Location Approval

The following modules are North American Hazardous Location approved:
2080-LC10-12AWA, 2080-LC10-12QWB, 2080-LC10-12QBB, 2080-LC10-12DWD

The following information applies when
operating this equipment in hazardous
locations:

Products marked "CL I, DIV 2, GP A, B, C, D" are
suitable for use in Class I Division 2 Groups A, B, C,
D, Hazardous Locations and nonhazardous locations
only. Each product is supplied with markings on the
rating nameplate indicating the hazardous location
temperature code. When combining products within
a system, the most adverse temperature code
(lowest "T" number) may be used to help determine
the overall temperature code of the system.
Combinations of equipment in your system are
subject to investigation by the local Authority Having
Jurisdiction at the time of installation.

EXPLOSION HAZARD

• Do not disconnect equipment
unless power has been
removed or the area is known
to be nonhazardous.

• Do not disconnect connections
to this equipment unless power
has been removed or the area
is known to be nonhazardous.
Secure any external
connections that mate to this
equipment by using screws,
sliding latches, threaded
connectors, or other means
provided with this product.

• Substitution of any component
may impair suitability for Class
I, Division 2.

• If this product contains
batteries, they must only be
changed in an area known to
be nonhazardous.

Informations sur l’utilisation de cet
équipement en environnements
dangereux:

Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne
conviennent qu'à une utilisation en environnements
de Classe I Division 2 Groupes A, B, C, D dangereux et
non dangereux. Chaque produit est livré avec des
marquages sur sa plaque d'identification qui indiquent
le code de température pour les environnements
dangereux. Lorsque plusieurs produits sont combinés
dans un système, le code de température le plus
défavorable (code de température le plus faible) peut
être utilisé pour déterminer le code de température
global du système. Les combinaisons d'équipements
dans le système sont sujettes à inspection par les
autorités locales qualifiées au moment de
l'installation.

RISQUE D’EXPLOSION

• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher l'équipement.

• Couper le courant ou s'assurer
que l'environnement est classé
non dangereux avant de
débrancher les connecteurs.
Fixer tous les connecteurs
externes reliés à cet
équipement à l'aide de vis,
loquets coulissants,
connecteurs filetés ou autres
moyens fournis avec ce produit.

• La substitution de tout
composant peut rendre cet
équipement inadapté à une
utilisation en environnement de
Classe I, Division 2.

• S'assurer que l'environnement
est classé non dangereux avant
de changer les piles.

Publication 2080-IN006A-EN-P - September 2010

Micro810 12 Point Programmable Controllers 5

WARNING

ATTENTION

• If you insert or remove the module while power is on, an electrical arc can
occur. This could cause an explosion in hazardous location installations.
Be sure that power is removed or the area is nonhazardous before proceeding.

• The local programming terminal port is intended for temporary use only and
must not be connected or disconnected unless the area is assured to be
nonhazardous.

• When used in a Class I, Division 2, hazardous location, this equipment must be
mounted in a suitable enclosure with proper wiring method that complies with
the governing electrical codes.

• If you connect or disconnect wiring while the field-side power is on, an
electrical arc can occur. This could cause an explosion in hazardous location
installations. Be sure that power is removed or the area is nonhazardous before
proceeding.

• The USB port is intended for temporary local programming purposes only and
not intended for permanent connection. If you connect or disconnect the USB
cable with power applied to this module or any device on the USB network, an
electrical arc can occur. This could cause an explosion in hazardous location
installations.
Be sure that power is removed or the area is nonhazardous before proceeding.
The USB port is a nonincendive field wiring connection for Class I, Division2
Groups A, B, C and D.

• Exposure to some chemicals may degrade the sealing properties of materials
used in the Relays. It is recommended that the User periodically inspect these
devices for any degradation of properties and replace the module if
degradation is found.

• To comply with the CE Low Voltage Directive (LVD), this equipment must be
powered from a source compliant with the following:
Safety Extra Low Voltage (SELV) or Protected Extra Low Voltage (PELV).

• To comply with UL restrictions, this equipment must be powered from a source
compliant with the following:
Class 2 or Limited Voltage/Current.

• Do not wire more than 2 conductors on any single terminal.

• Be careful when stripping wires. Wire fragments that fall into the controller
could cause damage. Once wiring is complete, make sure the controller is free
of all metal fragments.

Publication 2080-IN006A-EN-P - September 2010

6 Micro810 12 Point Programmable Controllers

ATTENTION

• Do not remove the protective debris strips until after the controller and all other
equipment in the panel near the module are mounted and wired. Remove strips
before operating the controller. Failure to remove strips before operating can
cause overheating.

• Electrostatic discharge can damage semiconductor devices inside the module.
Do not touch the connector pins or other sensitive areas.

• This product is intended to be mounted to a well-grounded mounting surface
such as a metal panel. Additional grounding connections from the power
supply's mounting tabs or DIN rail (if used) are not required unless the mounting
surface cannot be grounded. Refer to Industrial Automation Wiring and
Grounding Guidelines, Allen-Bradley publication 1770-4.1
information.

• The USB cable is not to exceed 3.0 m (9.84 ft).

Additional Resources

Resource Description

Micro810 Programmable Controllers User
Manual, publication 2080-UM001

Micro810 AC Power Supply Installation
Instruction, publication 2080-IN001

Industrial Automation Wiring and
Grounding Guidelines, publication 1770-4.1

A more detailed description of how to install and use your
Micro810 programmable controller and expansion I/O system.

Information on wiring and installing the optional AC power supply.

More information on proper wiring and grounding techniques.

, for additional

If you would like a manual, you can:

Publication 2080-IN006A-EN-P - September 2010

• download a free electronic version from the Internet:

http://literature.rockwellautomation.com

• purchase a printed manual by contacting your local Allen-Bradley distributor or
Rockwell Automation representative

Micro810 12 Point Programmable Controllers 7

1

2

4

56

45052

3

3

Overview

The Micro810 12 Point controller is an economical brick-style controller with embedded
inputs and outputs. It can accomodate a USB adapter, and an LCD module. It can also
accomodate any 24V DC output power supply that meets minimum specifications such as the
optional Micro800 power supply.

Controller Overview

Controller Description

Description Description

1 Status indicator 4 USB port (for use with USB Adapter only)
2 Input terminal block 5 DIN rail mounting latch
3 Mounting screw hole/ mounting foot 6 Output connectors

Status Indicator

State During Normal Operation During Firmware Update or

Off No power applied to device, or in Fault mode No power applied to device, or in Fault mode
Solid green Device operating normally Program transfer successful
Flashing green Operating System error Firmare update in progress

Program/Data Transfer

Publication 2080-IN006A-EN-P - September 2010

8 Micro810 12 Point Programmable Controllers

45054

Mounting dimensions do not include
mounting feet or DIN rail latches.

75 mm (2.95 in.)

59 mm (2.32 in.)

91 mm (3.58 in.)

Mount the Module

Most applications require installation in an industrial enclosure to reduce the effects of
electrical interference and environmental exposure. Locate your controller as far as possible
from power lines, load lines, and other sources of electrical noise such as hard-contact
switches, relays, and AC motor drives. For more information on proper grounding guidelines,
see the Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1

Mounting Dimensions and DIN Rail Mounting

.

Module Spacing

Maintain spacing from objects such as enclosure walls, wireways and adjacent equipment.
Allow 50.8 mm (2 in.) of space on all sides for adequate ventilation.

DIN Rail Mounting

The module can be mounted using the following DIN rails: 35 x 7.5 x 1 mm
(EN 50 022 - 35 x 7.5) .

Before mounting the module on a DIN rail, use a flat-blade screwdriver in the DIN rail latch
and pry it downwards until it is in the unlatched position.

1. Hook the top of the DIN rail mounting area of the controller onto the DIN rail, and
then press the bottom until the controller snaps onto the DIN rail.

2. Push the DIN rail latch back into the latched position.
Use DIN rail end anchors (Allen-Bradley part number 1492-EA35 or 1492-EAHJ35)
for vibration or shock environments.

Publication 2080-IN006A-EN-P - September 2010

Micro810 12 Point Programmable Controllers 9

TIP

45324

63 mm (2.48 in.)

100 mm (3.94 in.)

To remove your controller from the DIN rail, pry the DIN rail latch downwards until it is in
the unlatched position.

For environments with greater vibration and shock concerns, use the panel
mounting method, instead of DIN rail mounting.

Panel Mounting

The preferred mounting method is to use four M4 (#8) screws per module. Hole spacing
tolerance: ±0.4 mm (0.016 in.).

Follow these steps to install your controller using mounting screws.

1. Place the controller against the panel where you are mounting it. Make sure the
controller is spaced properly.

2. Mark drilling holes through the mounting screw holes and mounting feet then remove
the controller.

3. Drill the holes at the markings, then replace the controller and mount it.
Leave the protective debris strip in place until you are finished wiring the controller
and any other devices.

Panel Mounting Dimensions

Publication 2080-IN006A-EN-P - September 2010

10 Micro810 12 Point Programmable Controllers

L2/N VAC

L1 VAC L2/N VAC

NC

I-00

I-01

I-02

12345678 9101112

I-05 I-07I-03

I-04 I-06

45055

Input Terminal Block

Output Terminal Block

45056

Input Terminal Block

Output Terminal Block

2080-LC10-12AWA

2080-LC10-12QWB

2080-LC10-12DWD

45057

45058

CM0 CM1

O-03O-01O-00

CM2

O-02

12345678

CM3

45059

+DC24 COM0

-DC24I-00-DC24

I-01

I-02

12345678 9101112

I-03 I-04 I-06

I-05 I-07

CM0 CM1

O-03O-01O-00

CM2

O-02

12345678

CM3

45059

Input Terminal Block

Output Terminal Block

CM0 CM1

O-03O-01O-00

CM2

O-02

12345678

CM3

45059

2080-LC10-12QBB
Input Terminal Block

Output Terminal Block

45056

+DC24 COM0

-DC24I-00-DC24

I-01

I-02

12345678 9101112

I-03 I-04 I-06

I-05 I-07

COM0+DC12

-DC12I-00-DC12

I-01

I-02

12345678 9101112

I-03 I-04 I-06

I-05 I-07

+CM0 O-00

-CM0O-01 O-03+CM0

O-02

12345678

-CM0

Wire the Controller

Publication 2080-IN006A-EN-P - September 2010

Micro810 12 Point Programmable Controllers 11

Specifications

General (2080-LC10-12AWA, 2080-LC10-12QWB, 2080-LC10-12QBB,
2080-LC10-12DWD )

Attribute 2080-LC10-12AWA 2080-LC10-12QWB 2080-LC1012DWD 2080-LC10-12QBB

Number of I/O 8 Input (4 digital, 4 analog/digital, configurable)

4 Output

Dimensions
HxWxD

Supply voltage range 85V…263V 20.4…26.4V DC 10.8V…13.2V DC 11.4V..26.4V DC
Supply frequency

range (AC supply)
Voltage range 100…240V AC,

Power consumption 5V A 5 W
I/O rating Input: 120…240V

Shipping weight,
approx.

Wire size 0.32... 2.1 mm² (22...14 AWG) solid copper wire or

Wiring category

Wiring torque 1.085 Nm (8 in-lb)
Wire type use Copper Conductors only
Fuse, type Rated 250V 3.15 A-RADIAL
Enclosure type rating None (open-style)
North American temp

code
Insulation stripping

length

91 x 75 x 59 mm
(3.58 x 2.95 x 2.32 in.)

47…63 Hz N.A.

24V DC

50/60 Hz

AC, 8.4V A
Output: C300 R150,
8A 250V AC
General Use

0.203 kg (0.448 lb)

0.32... 1.3 mm² (22...16 AWG) stranded copper wire
rated at 90 °C (194 °F ) insulation max.

(1)

2 - on signal ports
2 - on power ports

T5

7 mm (0.28 in)

Class 2

Input: 24V DC, 8 mA
Output: C300 R150,
8A 250V AC General
Use

12V DC
Class 2

Input: 12V DC,
8mA
Output: C300 R150,
8A 250V AC
General Use

12/24V DC
Class 2

Input: 24V DC, 8 mA
Output: 24V DC 1A,
25 °C, 24V DC 0.5A
55°C

Publication 2080-IN006A-EN-P - September 2010

12 Micro810 12 Point Programmable Controllers

General (2080-LC10-12AWA, 2080-LC10-12QWB, 2080-LC10-12QBB,
2080-LC10-12DWD )

Attribute 2080-LC10-12AWA 2080-LC10-12QWB 2080-LC1012DWD 2080-LC10-12QBB

Isolation voltage 250V (continuous),

(1)

Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and
Grounding Guidelines, publication 1770-4.1

Reinforced
Insulation Type, I/O
to Aux and
Network, Inputs to
Outputs.
Type tested for 60 s
3250V DC, I/O to
Aux and Network,
Inputs to Outputs

250V (continuous), Reinforced Insulation
Type, I/O to Aux and Network, Inputs to
Outputs
Type tested for 60 s at 720V DC, Inputs to
Aux and Network, 3250V DC Outputs to
Aux and Network, Inputs to Outputs

.

50V (continuous),
Reinforced
Insulation Type, I/O
to Aux and
Network, Inputs to
Outputs
Type tested for 60 s
at 720V DC, I/O to
Aux and Network,
Inputs to Outputs

Non-isolated AC Inputs (2080-LC10-12AWA)

Attribute Value

On-state voltage, nom 120/240 V AC
On-state voltage, min 79 V AC
On-state voltage, max 265 V AC
Off-state voltage, max 40 V AC
Operating frequency, nom 50/60 Hz
Input impedence 423.7 kΩ
Operating frequency 47…63 Hz

DC Inputs (2080-LC10-12QWB, -12QBB, -12DWD) (Inputs 0 through 3)

Attribute Non-isolated, shared with analog inputs Isolated

Voltage category 24V DC sink/source
On-state voltage, nom 12/24V DC
On-state voltage, min 9.8V DC
On-state voltage, max 28.8V AC
Off-state voltage, max 5V DC
Off-state current, max 0.5 mA 1.5 mA
On-state current, min 0.75 mA @ 10.8V DC

1.0 mA @ 15 V DC
On-state current, nom 1.7 mA @ 24V DC 6 mA @ 24V DC
On-state current, max 2.1 mA @ 28.8 V DC 7.5 mA @ 28.8 V DC

Publication 2080-IN006A-EN-P - September 2010

1.8 mA @ 10.8V DC

2.7 mA @ 15 V DC

Micro810 12 Point Programmable Controllers 13

DC Inputs (2080-LC10-12QWB, -12QBB, -12DWD) (Inputs 0 through 3)

Attribute Non-isolated, shared with analog inputs Isolated

Nominal impedance 14.1 kΩ 3.74 kΩ (isolated)
IEC input compatibility Type 1 Type 3

Analog Inputs (2080-LC10-12QWB, -12QBB, -12DWD) (Inputs 4 through 7)

Attribute Value

Input type DC voltage
Input voltage range 0…10V DC
Input voltage, max 26.4V DC
Value of LSB 2.5 mV
Input resolution 10-bit
Smoothing None, smoothing
Overall accuracy 5% of full-scale (2% with calibration)

Noise rejection 50/60 Hz
Common mode rejection 40 dB, DC to 60 Hz with Smoothing filter
Nominal impedance 14.1 kΩ (non-isolated)

(25…55 °C)
(77…131 °F)

DC Output (2080-LC10-12QBB)

Attribute Value

User supply voltage, min 10 V DC
User supply voltage, max 26.4V DC
On-state voltage drop 1V @ max load current

2.5V @ max surge current

Current ratings 0.5A @ 55 °C max

1.0A @ 30 °C max

1.0 mA min
Surge current, peak 4.0 A
Surge current, max duration 10 ms
Turn-on- time, max 0.1 ms
Turn-off time, max 0.1 ms

Publication 2080-IN006A-EN-P - September 2010

14 Micro810 12 Point Programmable Controllers

Relay Outputs (2080-LC10-12AWA, -12QWB, -12DWD)

Attribute Value

Output rating Relay 00 & 01: 8 A @ 240V AC, 5A @ 24V DC, B300

Relay 02 & 03: 4 A @ 240V AC, 2A @ 24V DC, C300, R150

For more specifications, refer to the Micro810 Programmable Controllers User Manual, publication

2080-UM001

.

Environmental Specifications

Attribute Value

Temperature, operating IEC 60068-2-1 (Test Ad, Operating Cold),

IEC 60068-2-2 (Test Bd, Operating Dry Heat),
IEC 60068-2-14 (Test Nb, Operating Thermal Shock):

-20…55 °C (-4…131 °F)

Temperature,
surrounding air, max

Temperature, storage IEC 60068-2-1 (Test Ab, Unpackaged Non-operating Cold),

Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat):

Vibration IEC 60068-2-6 (Test Fc, Operating):

Shock, operating IEC 60068-2-27 (Test Ea, Unpackaged Shock):

Shock, nonoperating IEC 60068-2-27 (Test Ea, Unpackaged Shock):

Emissions CISPR 11

ESD immunity IEC 61000-4-2:

Radiated RF immunity IEC 61000-4-3:

EFT/B immunity IEC 61000-4-4:

55 °C (131 °F)

IEC 60068-2-2 (Test Bb, Unpackaged Non-operating Dry Heat),
IEC 60068-2-14 (Test Na, Unpackaged Non-operating Thermal Shock):

-40…85 °C (-40…185 °F)

5...95% non-condensing

2 g @ 10…500 Hz

30 g

30 g (DIN Rail Mounted)
30 g (Panel Mounted)

Group 1, Class A

4 kV contact discharges
8 kV air discharges

10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz
10V/m with 200 Hz 50% Pulse 100% AM at 900 MHz
10V/m with 200 Hz 50% Pulse 100% AM at 1890 MHz
3V/m with 1 kHz sine-wave 80% AM from 2000…2700 MHz

±2 kV at 5 kHz on power ports
±2 kV at 5 kHz on signal ports

Publication 2080-IN006A-EN-P - September 2010

Environmental Specifications

Attribute Value

Surge transient
immunity

Conducted RF immunity IEC 61000-4-6:

Voltage variation IEC 61000-4-11:

IEC 61000-4-5:
±1 kV line-line(DM) and ±2 kV line-earth(CM) on power ports
±1 kV line-line(DM) and ±2 kV line-earth(CM) on signal ports
±2 kV line-earth(CM) on shielded ports

10V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MHz

60% dip for 5 and 50 periods on AC supply ports
30% dip for 0.5 period at 0° and 180° on AC supply ports
100% dip for 0.5 period at 0° and 180° on AC supply ports
±10% fluctuations for 15 min on AC supply ports
>95% interruptions for 250 periods on AC supply ports

Certifications

Micro810 12 Point Programmable Controllers 15

Certification (when
product is marked)

c-UL-us

Value

(1)

UL Listed Industrial Control Equipment, certified for US and Canada.

See UL File E322657.

UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations,

certified for U.S. and Canada. See UL File E334470.

CE

European Union 2004/108/EC EMC Directive, compliant with:

EN 61000-6-2; Industrial Immunity
EN 61000-6-4; Industrial Emissions
EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
EN 61131-2; Programmable Controllers (Clause 11)

C-Tick

Australian Radiocommunications Act, compliant with:

AS/NZS CISPR 11; Industrial Emissions

(1)

See the Product Certification link at http://www.ab.com for Declaration of Conformity, Certificates, and other
certification details.

Publication 2080-IN006A-EN-P - September 2010

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its
products. At http://support.rockwellautomation.com
knowledge base of FAQs, technical and application notes, sample code and links to software
service packs, and a MySupport feature that you can customize to make the best use of these
tools.

For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information, contact
your local distributor or Rockwell Automation representative, or visit

ttp://support.rockwellautomation.com.

h

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer Support
number for initial help in getting your product up and running.

United States 1.440.646.3434

Monday – Friday, 8 a.m. – 5 p.m. EST

Outside United States Please contact your local Rockwell Automation representative for any technical

support issues.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when
shipped from the manufacturing facility. However, if your product is not functioning and
needs to be returned, follow these procedures.

, you can find technical manuals, a

United States Contact your distributor. You must provide a Customer Support case number (call the

Outside United States Please contact your local Rockwell Automation representative for the return

Allen-Bradley, Rockwell Automation, Micro810, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.

phone number above to obtain one) to your distributor in order to complete the return
process.

procedure.

Publication 2080-IN006A-EN-P - September 2010 PN 953203-31

Copyright © 2010 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.