Rockwell Automation FactoryTalk ViewPoint Quick Start Guide
FactoryTalk ViewPoint
Quick Start Guide
Quick Start |
Original Instructions |
FactoryTalk ViewPoint Quick Start Guide
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be impaired.
In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual.
Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited.
Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT Identifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that surfaces may reach dangerous temperatures.
ARC FLASH HAZARD: Labels may be on or inside the equipment, for example, a motor control center, to alert people to potential Arc Flash. Arc Flash will cause severe injury or death. Wear proper Personal Protective Equipment (PPE). Follow ALL Regulatory requirements for safe work practices and for Personal Protective Equipment (PPE).
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Table of Contents
Getting started with FactoryTalk ViewPoint
Chapter 1 |
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About FactoryTalk ViewPoint web applications....................................... |
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What to expect when you open a web application.............................. |
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FactoryTalk ViewPoint for Site Edition system requirements................ |
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FactoryTalk ViewPoint for Machine Edition system requirements........ |
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Installing FactoryTalk ViewPoint ............................................................. |
11 |
Setup wizard installation .................................................................... |
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Step 1: Launch the Setup wizard and select what to install ........ |
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Step 2: Read and accept license agreements................................ |
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Step 3: Start the installation.......................................................... |
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Step 4: Finish the installation........................................................ |
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Unattended or silent installation........................................................ |
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Parameters ..................................................................................... |
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Perform unattended installation.................................................. |
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Examples ........................................................................................ |
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Installing FactoryTalk ViewPoint software updates ......................... |
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Installing PanelView Plus firmware ................................................... |
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Upgrading FactoryTalk ViewPoint software............................................ |
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Upgrade FactoryTalk ViewPoint software ......................................... |
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Upgrade existing FactoryTalk ViewPoint for Site Edition web |
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applications by republishing displays ................................................ |
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Upgrade existing FactoryTalk ViewPoint for Machine Edition web |
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applications by republishing displays ................................................ |
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Setting up web client computers............................................................... |
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Adding FactoryTalk ViewPoint to the list of trusted sites ................ |
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Checking for new versions with every visit to a page........................ |
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Working online .................................................................................... |
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Setting up Site Edition (SE) web applications
Chapter 2 |
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About the FactoryTalk ViewPoint for Site Edition environment........... |
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The role of the FactoryTalk ViewPoint Server................................... |
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Setting up FactoryTalk ViewPoint Site Edition activation.................... |
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Downloading licenses to an activation server .................................. |
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Connecting the ViewPoint Server to a remote activation server ..... |
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Assigning licenses to the FactoryTalk ViewPoint Server .................. |
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What happens if the activation server is unavailable? ..................... |
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Creating a new Site Edition (SE) web application.................................. |
22 |
Connecting to FactoryTalk ViewPoint Administration .................... |
23 |
Create a new Site Edition web application ........................................ |
23 |
Connecting to an existing Site Edition web application ................. |
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Table of Contents
FactoryTalk ViewPoint commands with tags ............................. |
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FactoryTalk ViewPoint text fonts ...................................................... |
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Learning more about FactoryTalk ViewPoint for Site Edition .............. |
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Getting help related to an Administration task................................ |
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Opening the Help while viewing an SE web application ................. |
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Browsing the Help contents............................................................... |
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Setting up Machine Edition (ME) web applications
Legal Notices
Index
Chapter 3 |
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About the FactoryTalk ViewPoint for Machine Edition environment.. 29 |
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Create a new Machine Edition web application..................................... |
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Connecting to an existing Machine Edition web application................ |
31 |
FactoryTalk ViewPoint text fonts.............................................................. |
32 |
Learning more about FactoryTalk ViewPoint for Machine Edition....... |
32 |
Getting help related to an Administration task................................. |
32 |
Browsing the Help contents................................................................ |
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Legal Notices .............................................................................................. |
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Chapter 1
Getting started with FactoryTalk ViewPoint
About FactoryTalk ViewPoint web applications
What to expect when you open a web application
This chapter describes:
•What a FactoryTalk® ViewPoint web application is.
•FactoryTalk ViewPoint system requirements.
•How to install the FactoryTalk ViewPoint software.
•How to upgrade the FactoryTalk ViewPoint software.
•How to set up web client computers.
FactoryTalk® ViewPoint is an add-on to FactoryTalk View that provides for a fully scalable, fully animated, read-and-write view of existing Site Edition (SE) and Machine Edition (ME) web applications from a web browser.
A web application consists of graphic displays selected from the FactoryTalk View application, converted for viewing in a web browser, and then published to a FactoryTalk ViewPoint Server (also called the web server).
•For Site Edition applications, the FactoryTalk ViewPoint Server runs on a desktop or server computer.
•For Machine Edition applications, a PanelView™ Plus or PanelView Plus Pro operator terminal functions as the server.
To learn more about differences between Site Edition and Machine Edition web applications, see the next chapters in this manual.
To open a published web application, you open a browser and enter the address of the computer or terminal running the web server that hosts the application, such as http://computer name/FTVP.
IMPORTANT When you enter a web address in the browser, do not exceed the maximum length of 2048 characters. Rework the screen so that the web address is less than 2048 characters. If the web address exceeds the maximum 2048 characters allowed, the following error message appears, "Unable to open the requested display. The web address exceeds the maximum length of 2048 characters".
Note: Different browsers have different length limits. If you get this error message because you are using large numbers of parameters it is recommended that you use a parameter file instead.
The initial display that you specified for the web application opens first. From there, you can navigate the entire application using buttons and touch animation created in FactoryTalk View Studio. Touch animation is not supported in FactoryTalk ViewPoint for Machine Edition.
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FactoryTalk ViewPoint for Site Edition system requirements
Tip: If you are using FactoryTalk View Site Edition applications published to FactoryTalk ViewPoint, you can view multiple displays using a startup macro.
If you are using FactoryTalk View ME applications published to FactoryTalk ViewPoint, you can view a single display on startup. Macros are not supported in FactoryTalk ViewPoint for Machine Edition.
Displays in a FactoryTalk ViewPoint application can be secured. In runtime, an authenticated user who is a member of a security group, is allowed or denied access to secured displays. There are two types of access: Write and View. Graphic objects in the displays are fully animated; and depending on your security permissions you can use the objects to write to tags. You cannot start and stop HMI components. For example, a numeric input object with a tag connection will display the tag's current value, but will not permit downloads.
As in FactoryTalk View, objects with tag or expression connections will show in outline form if the connection is broken.
To learn more about FactoryTalk View features that are not supported in FactoryTalk ViewPoint applications, see the FactoryTalk ViewPoint Help.
FactoryTalk ViewPoint for Site Edition works within the system requirements of all Rockwell Automation software products.
For the latest compatibility information, refer to the Product Compatibility and Download Center.
Hardware Requirements
For the optimal performance of publishing applications, the personal computer is recommended to meet or exceed the following hardware requirements:
•Intel® Core™ i5 Standard Power processor
•4 GB of memory (RAM)
FactoryTalk ViewPoint has been tested with the following mobile devices:
•iPad mini™ 3 with IOS® 12.4.5
•iPad mini 2 with IOS 12.4.5
•iPad Air® with IOS 12.4.5
•iPad Air 2 with IOS 13.3
•Nexus™ 6P with Android 8.1.0
•Google® Pixel C with Android 8.1.0
•Surface® Pro 3 with Windows 10
•Samsung Galaxy Tab® S4 with Android 9.0
•Samsung Galaxy® S9+ with Android 9.0.0
•Samsung Galaxy S10+ with Android 10.0
•iPhone 6S Plus with IOS 13.3
•iPhone 7 with IOS 13.3
•iPhone X with IOS 13.5.1
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• iPhone 11 with IOS 13.5.1
Operating systems
FactoryTalk ViewPoint server has been tested on the following operating systems:
•Windows 10 Enterprise* (64-bit)
•Windows 10 Professional* (64-bit)
See the Windows Lifecycle FAQ and Windows as a Service (WaaS) topics on the Microsoft® Website for details regarding servicing requirements and other important information.
•Windows 10 Semi-Annual Channel v1803, v1809, v1903, v1909, and v2004
Windows 10 Semi-Annual Channel is governed by the Microsoft Modern Lifecycle Policy. Refer to the Microsoft Website for details.
•Windows 10 IoT Enterprise 2016 Long-Term Servicing Channel (LTSC)
Windows 10 LTSC is governed by the Microsoft Fixed Lifecycle Policy. Refer to the Microsoft Website for details.
•Windows 10 IoT Enterprise 2019 LTSC
•Windows Server® 2012 Datacenter (64-bit)
•Windows Server 2012 Standard (64-bit)
•Windows Server 2012 R2 Datacenter (64-bit)
•Windows Server 2012 R2 Standard (64-bit)
•Windows Server 2016 Datacenter** (64-bit)
•Windows Server 2016 Standard** (64-bit)
•Windows Server 2019 Datacenter LTSC (64-bit)
•Windows Server 2019 Standard LTSC (64-bit)
*For more information about the Windows 10 operating system support, see Knowledgebase Document ID: IN4493 - Windows 10 Support for the FactoryTalk Suite of Rockwell Software products.
**For more information about the Windows Server 2016 operating system support, see Knowledgebase Document ID: IN4718 - Windows Server 2016 Support for the FactoryTalk Suite of Rockwell Software products.
Required software
FactoryTalk ViewPoint for Site Edition is an add-on to an existing FactoryTalk
View system and requires FactoryTalk View version 12.00.00.
FactoryTalk ViewPoint for Site Edition automatically installs the following required software on the host computer, if necessary:
• FactoryTalk Services Platform version 6.20.00
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FactoryTalk ViewPoint for Machine Edition system requirements
•FactoryTalk Alarms and Events version 6.20.00
•FactoryTalk View Site Edition Client version 12.00.00
•Internet Information Services
•Microsoft .NET Framework 4.6.2
Supported Browsers
The following web browsers have been tested and are supported for use with this release:
•Microsoft Edge™
•Internet Explorer® 11.0
•Google® Chrome™ browser 78.0 or later
The following mobile web browsers have been tested and are supported for use with this release:
•Apple® Safari®
•Google Chrome browser
Windows Firewall Program and Services exception list
•Add ViewPoint.Server.LDPoolGateway.exe to the Windows Firewall Program and Services exception list. To learn more, see Knowledgebase Document ID: QA9638 - Direct Reference Live Data items are wireframed in FactoryTalk ViewPoint client.
FactoryTalk ViewPoint for Machine Edition works within the system requirements of all Rockwell Automation software products.
For the latest compatibility information, refer to the Product Compatibility and Download Center.
Hardware Requirements
For the optimal performance of publishing applications, the personal computer is recommended to meet or exceed the following hardware requirements:
•Intel® Core™ i5 Standard Power processor
•4 GB of memory (RAM)
FactoryTalk ViewPoint for Machine Edition requires the following PanelView™ Plus graphic terminal hardware:
• PanelView Plus 6
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• PanelView Plus 7
FactoryTalk ViewPoint has been tested with the following mobile devices:
•iPad mini™ 3 with IOS® 12.4.5
•iPad mini 2 with IOS 12.4.5
•iPad Air® with IOS 12.4.5
•iPad Air 2 with IOS 13.3
•Nexus™ 6P with Android 8.1.0
•Google® Pixel C with Android 8.1.0
•Surface® Pro 3 with Windows 10
•Samsung Galaxy Tab® S4 with Android 9.0
•Samsung Galaxy® S9+ with Android 9.0.0
•Samsung Galaxy S10+ with Android 10.0
•iPhone 6S Plus with IOS 13.3
•iPhone 7 with IOS 13.3
•iPhone X with IOS 13.5.1
•iPhone 11 with IOS 13.5.1
Operating systems
FactoryTalk ViewPoint server has been tested on the following operating systems:
•Windows 10 Enterprise* (64-bit)
•Windows 10 Professional* (64-bit)
See the Windows Lifecycle FAQ and Windows as a Service (WaaS) topics on the Microsoft® Website for details regarding servicing requirements and other important information.
•Windows 10 Semi-Annual Channel v1803, v1809, v1903, v1909, and v2004
Windows 10 Semi-Annual Channel is governed by the Microsoft Modern Lifecycle Policy. Refer to the Microsoft Website for details.
•Windows 10 IoT Enterprise 2016 Long-Term Servicing Channel (LTSC)
Windows 10 LTSC is governed by the Microsoft Fixed Lifecycle Policy. Refer to the Microsoft Website for details.
•Windows 10 IoT Enterprise 2019 LTSC
•Windows Server® 2012 Datacenter (64-bit)
•Windows Server 2012 Standard (64-bit)
•Windows Server 2012 R2 Datacenter (64-bit)
•Windows Server 2012 R2 Standard (64-bit)
•Windows Server 2016 Datacenter** (64-bit)
•Windows Server 2016 Standard** (64-bit)
•Windows Server 2019 Datacenter LTSC (64-bit)
•Windows Server 2019 Standard LTSC (64-bit)
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* For more information about the Windows 10 operating system support, see |
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Knowledgebase Document ID: IN4493 - Windows 10 Support for the |
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FactoryTalk Suite of Rockwell Software products. |
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** For more information about the Windows Server 2016 operating system |
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support, see Knowledgebase Document ID: IN4718 - Windows Server 2016 |
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Support for the FactoryTalk Suite of Rockwell Software products. |
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Required software
FactoryTalk ViewPoint for Machine Edition is an add-on to an existing
FactoryTalk View system and requires FactoryTalk View version 12.00.00.
FactoryTalk ViewPoint for Machine Edition automatically installs the following required software on the host computer, if necessary:
• FactoryTalk Services Platform version 6.20.00
• Microsoft .NET Framework 4.6.2
Supported Browsers
The following web browsers have been tested and are supported for use with this release:
• Microsoft Edge™
• Internet Explorer® 11.0
• Google® Chrome™ browser 78.0 or later
The following mobile web browsers have been tested and are supported for use with this release:
• Apple® Safari®
• Google Chrome browser
Windows Firewall Program and Services exception list
•Add ViewPoint.Server.LDPoolGateway.exe to the Windows Firewall Program and Services exception list. To learn more, see Knowledgebase Document ID: QA9638 - Direct Reference Live Data items are wireframed in FactoryTalk ViewPoint client.
Firmware requirements
FactoryTalk View ME can create Machine Edition Runtime applications (.mer) that run on PanelView Plus graphic terminals. The PanelView Plus firmware must support the .mer file to host FactoryTalk ViewPoint content.
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PanelView Plus Terminal Firmware Version |
Machine Edition Runtime Version |
FactoryTalk ViewPoint Content (contained in .mer) |
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12.00-2020mmdd or later |
12.00 |
12.00 |
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11.00-2019mmdd or later |
11.00 |
11.00 |
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10.00-2018mmdd or later |
10.00 |
10.00 |
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9.00-2016mmdd or later |
9.00 |
9.00 |
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8.20-2016mmdd or later |
8.20 |
8.20 |
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8.10-2015mmdd or later |
8.10 |
8.10 |
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8.00-2014mmdd or later |
8.00 |
8.00 |
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7.00-2012mmdd or later |
7.00 |
2.60 |
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6.1-2011mmdd or later |
6.10 |
2.10 |
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6.0-20110425 or later |
6.00 |
1.20 or 2.00 |
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5.10.01 or later |
5.10 |
1.10 |
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Installing FactoryTalk
ViewPoint
FactoryTalk ViewPoint is installed by default during the FactoryTalk View installation, and can also be installed separately using two installation methods:
•Setup wizard installation
•Unattended or silent installation
If you are installing the FactoryTalk ViewPoint for Machine Edition software, be sure you have FactoryTalk View Studio installed.
If you are already using FactoryTalk ViewPoint software, see Upgrading FactoryTalk ViewPoint software on page 16.
IMPORTANT The user installing FactoryTalk ViewPoint must have administrative rights in Windows. If you have problems, contact your System Administrator or try logging on as a different user.
Setup wizard installation
Step 1: Launch the Setup wizard and select what to install
The Setup wizard installation process includes the following steps:
•Step 1: Launch the Setup wizard and select what to install on page 11
•Step 2: Read and accept license agreements on page 12
•Step 3: Start the installation on page 12
•Step 4: Finish the installation on page 12
1.Close all Windows programs.
2.Place the FactoryTalk ViewPoint installation DVD in the computer's DVD drive or double-click Setup.exe within the installation package.
Tip: If the DVD does not start automatically, run D:\Setup.exe, where D: is the drive containing the DVD.
3.If Microsoft .NET Framework 4.0 or later is not installed on your computer, the Microsoft .NET Framework Setup dialog box shows. Click Install.
4.(Optional) On the Welcome page, select a language to be shown during the installation process. By default, your system language is selected.
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To install all components available in the selected software using the |
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recommended settings, click Install now and skip to Step 2: Read and |
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accept license agreements on page 12. |
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6. To select which components to install, click Customize. |
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On the Customize page, select the components. There may be two |
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options shown: |
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• Mandatory (grayed-out and selected check box) indicates software |
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that will be automatically installed as part of the selected |
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application. |
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• Recommended (selected check box) indicates software that |
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Rockwell recommends for the application. You may decide to clear |
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the check box so the software does not install. |
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• Optional (clear check box) indicates software that you may wish to |
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include depending on your system. Select the box to include the |
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software during installation. |
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Select the location for Rockwell Automation software. The default |
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location is C:\. |
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Click Install. |
Step 2: Read and accept license agreements
Step 3: Start the installation
Step 4: Finish the installation
End user license agreements (EULA) spell out your rights and responsibilities. Depending on the components being installed, there may be more than one license agreement on this page. The individual license agreements are listed above the text box.
Some software products may be delivered or made available only after you agree to the terms and conditions of each of the license agreements.
1.On the End User License Agreements page, select each agreement and read the agreement carefully.
2.When all license agreements have been read, click Accept All.
Tip: If you click Decline, you will return to the FactoryTalk ViewPoint Setup page.
After accepting the license agreements, the Setup wizard automatically installs all the Rockwell Software applications selected previously. Installation is automatic and does not require any input.
After the FactoryTalk ViewPoint software finishes installing, you can activate the software now or later:
•To proceed directly to activate the installed software, select Activate your software and click Next. Use serial number and product key to complete the activation.
•To finish the installation without activation, select Skip activation and click Next. You can view the installation details, register to receive the latest product updates and patch notification, and install the latest version of Adobe® Acrobat® Reader®. Follow the on-screen instructions to complete the installation.
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