Rockwell Automation FactoryTalk Security System Quick Start Guide
Original Instructions
FactoryTalk Security System Configuration Guide
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Supersedes Publication FTSEC-QS001P-EN-E - September 2020
Quick Start
FactoryTalk Security System Configuration Guide
personal injury or death, property damage, or economic loss.
Attentions help you identify a hazard, avoid a hazard, and recognize the consequence.
IMPORTANT
SHOCK HAZARD: Labels may be on or inside the equipment, for example, a drive or motor, to alert people that dangerous voltage may be present.
temperatures.
for Personal Protective Equipment (PPE).
Important User Information
Read this document and the documents listed in the additional resources section about installation, configuration, and
operation of this equipment before you install, configure, operate, or maintain this product. Users are required to familiarize
themselves with installation and wiring instructions in addition to requirements of all applicable codes, laws, and standards.
Activities including installation, adjustments, putting into service, use, assembly, disassembly, and maintenance are required to
be carried out by suitably trained personnel in accordance with applicable code of practice.
If this equipment is used in a manner not specified by the manufacturer, the protection provided by the equipment may be
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In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use
or application of this equipment.
The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and
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actual use based on the examples and diagrams.
No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software
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ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss.
Identifies information that is critical for successful application and understanding of the product.
Labels may also be on or inside the equipment to provide specific precautions.
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2 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Preface
About FactoryTalk systems
Install FactoryTalk Services
Platform
Getting started with
Manage users
Table of Contents
Summary of changes .................................................................................. 9
About this publication ................................................................................ 9
Additional resources ..................................................................................10
Legal Notices ...............................................................................................10
Chapter 1
FactoryTalk systems................................................................................... 13
FactoryTalk Directory types ................................................................ 15
Accounts and groups............................................................................ 16
Account types ....................................................................................... 18
Applications and areas ........................................................................ 20
Security in a FactoryTalk system ....................................................... 20
Example: Two directories on one computer ..................................... 22
Chapter 2
Install FactoryTalk Services Platform ..................................................... 25
Install FactoryTalk System Services and FactoryTalk Policy Manager . 26
FactoryTalk Security
Chapter 3
FactoryTalk Security ................................................................................. 29
Security on a local directory ................................................................ 31
Security on a network directory .......................................................... 31
How security authenticates user accounts ........................................32
Things you can secure ..........................................................................32
Best practices ........................................................................................ 34
Audit trails and regulatory compliance .............................................. 36
Configure a computer to be the FactoryTalk Directory network server 38
Configure a computer to be the network directory server ............... 39
Configure a network directory client computer ................................ 39
Check network directory server connection status .......................... 40
FactoryTalk Directory Server Location Utility ................................... 41
Chapter 4
Manage users ............................................................................................. 43
Add a FactoryTalk user account .......................................................... 43
Add a Windows-linked user account .................................................. 45
Add group memberships to a user account ...................................... 46
Remove group memberships from a user account ............................ 47
Delete a user account .......................................................................... 48
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 3
Table of Contents
Manage user groups
Manage computers
Add and remove user-computer
pairs
Add and remove action groups
Set system policies
Chapter 5
Manage user groups .................................................................................. 51
Add a FactoryTalk user group ............................................................ 52
Add a Windows-linked user group ..................................................... 53
Edit or view user group properties ..................................................... 55
Delete a user group ..............................................................................56
Add accounts to a FactoryTalk user group .........................................56
Remove accounts from a FactoryTalk user group ............................. 57
Chapter 6
Manage computers ....................................................................................59
Add a computer ....................................................................................59
Delete a computer ............................................................................... 60
Edit or view computer properties ....................................................... 61
Chapter 7
Add and remove user-computer pairs ...................................................... 63
Add a user-computer pair .................................................................... 63
Remove a user-computer pair .............................................................65
Edit or view user account properties ..................................................65
Chapter 8
Add and remove action groups ................................................................. 67
Add an action group ............................................................................. 67
Delete an action group ........................................................................ 68
Add an action to an action group ....................................................... 69
Remove an action from an action group ........................................... 69
Chapter 9
Authorize an application to access the FactoryTalk Directory .............. 72
FactoryTalk Service Application Authorization ................................. 73
FactoryTalk Service Application Authorization settings .................. 73
Publisher Certificate Information ...................................................... 75
Digitally signed FactoryTalk products................................................ 76
Authorize a service to use FactoryTalk Badge Logon .............................. 76
FactoryTalk Badge Authorization ....................................................... 77
FactoryTalk Badge Authorization settings ......................................... 77
Assign user rights to make system policy changes ................................. 78
User rights assignment policies .......................................................... 79
User Rights Assignment Policy Properties ....................................... 80
Configure Securable Action ............................................................... 80
4 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Set product-specific policies
Manage logical names
Table of Contents
Select a user or group ........................................................................... 81
Change the default communications protocol ....................................... 82
Default communications protocol settings ...................................... 82
Live Data Policy Properties ................................................................. 83
Set network health monitoring policies .................................................. 84
Health Monitoring Policy Properties ................................................ 85
Set audit policies ....................................................................................... 86
Audit policies ....................................................................................... 87
Audit Policy Properties ....................................................................... 89
Monitor security-related events ......................................................... 90
Example: Audit messages .................................................................... 91
Set system security policies ....................................................................... 91
Modify Account Policy Settings ......................................................... 92
Modify Computer Policy Settings ....................................................... 93
Modify Directory Protection Policy Settings .....................................95
Modify Password Policy Settings ....................................................... 96
Modify Badge login policies ............................................................... 98
Enable single sign-on .......................................................................... 99
Disable single sign-on ....................................................................... 100
Account Policy Settings .................................................................... 100
Computer Policy Settings .................................................................. 102
Directory Protection Policy Settings ................................................ 103
Cache expiration policies .................................................................. 105
Password Policy Settings ................................................................... 106
Single Sign-On Policy Settings ......................................................... 109
When to disable single sign-on ......................................................... 110
Security Policy Properties .................................................................. 110
Navigate the Policy Properties windows ................................................. 111
Export policies to XML............................................................................. 112
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 5
Chapter 10
Secure features of a single product ........................................................ 114
Secure multiple product features ........................................................... 114
Feature Security for Product Policies ..................................................... 115
Feature Security Policies .......................................................................... 116
Differences between securable actions and product policies ............... 116
Chapter 11
Logical names ........................................................................................... 119
Add a logical name ................................................................................... 121
Delete a logical name ............................................................................... 122
Add a device to a logical name ................................................................. 122
Table of Contents
Resource grouping
Secure resources
Disaster Recovery
Remove a device from a logical name ..................................................... 122
Assign a control device to a logical name ............................................... 123
Add a logical name to an area or application ......................................... 124
Delete a logical name from an area or application ................................ 124
New Logical Name .................................................................................... 125
Logical Name Properties .......................................................................... 126
Device Properties ..................................................................................... 126
Chapter 12
Resource groupings ................................................................................. 129
Group hardware resources in an application or area............................ 130
Move a resource between areas ................................................................ 131
Remove a device from a resource grouping ............................................ 131
Resources Editor ...................................................................................... 132
Select Resources ....................................................................................... 133
Chapter 13
Secure resources ...................................................................................... 135
Permissions ........................................................................................ 135
Breaking the chain of inheritance .............................................. 138
Order of precedence .................................................................... 139
Actions .......................................................................................... 140
Set FactoryTalk Directory permissions ............................................ 144
Set application permissions .............................................................. 145
Set area permissions .......................................................................... 147
Set System folder permissions .......................................................... 148
Set action group permissions ........................................................... 149
Set database permissions .................................................................. 151
Set logical name permissions ............................................................ 152
Allow a resource to inherit permissions ........................................... 153
Prevent a resource from inheriting permissions ............................ 154
View effective permissions ................................................................ 154
Effective permission icons ................................................................ 156
6 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Chapter 14
Back up a FactoryTalk system ................................................................. 159
Back up a FactoryTalk Directory ....................................................... 160
Back up a System folder ..................................................................... 162
Back up an application....................................................................... 164
Back up a Security Authority identifier ............................................ 166
Backup FactoryTalk Linx configuration ........................................... 167
Backup ................................................................................................. 168
Table of Contents
Backup and restore options ............................................................... 170
Modify Security Authority Identifier .................................................171
Restore a FactoryTalk system .................................................................. 172
Restore a FactoryTalk Directory........................................................ 172
Restore a System folder ..................................................................... 175
Restore an application ....................................................................... 176
Restore a Security Authority identifier ............................................ 179
Restore FactoryTalk Linx configuration...........................................180
Verify security settings after restoring a FactoryTalk system ........ 181
Update computer accounts in the network directory ............... 181
Recreate a Windows-linked user account .................................. 182
Update Windows-linked user groups ........................................ 183
Update security settings for Networks and Devices ................. 183
Update security settings for the FactoryTalk Linx OPC UA
Connector ..................................................................................... 184
Restore database connections .................................................... 185
Restore an earlier system after upgrading FactoryTalk platform
software .............................................................................................. 185
Generate a Security Authority identifier .......................................... 187
Restore ................................................................................................ 188
Restore (FactoryTalk Directory) ........................................................ 189
Restore (System folder) ..................................................................... 190
Restore (Application) ......................................................................... 190
Restore (Security Authority Identifier) ............................................ 192
Restore Backup File ............................................................................ 193
Use commands to back up and restore ................................................... 193
FactoryTalk Directory Configuration Wizard........................................ 196
Select a FactoryTalk Directory to configure ..................................... 197
Configure FactoryTalk Network Directory ................................ 197
Network directory and the FactoryTalk Directory Configuration
Wizard .......................................................................................... 198
Configure FactoryTalk Local Directory ...................................... 199
Local directory and the FactoryTalk Directory Configuration
Wizard ......................................................................................... 200
Product support for network and local directories ................... 201
Enter an administrator user name and password ......................... 202
Reset an expired password ............................................................... 203
Change Password (local) ................................................................... 203
Change Password (network) ............................................................ 204
Summary ........................................................................................... 205
Default passwords ............................................................................. 206
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 7
Table of Contents
Upgrade FactoryTalk Services
FactoryTalk Web Services
Introduction to FactoryTalk
System Services
Index
Platform
Policy Manager and FactoryTalk
Appendix A
Upgrade FactoryTalk Services Platform................................................ 209
Identify the installed FactoryTalk Services Platform version .............. 210
Appendix B
Install FactoryTalk Web Services ............................................................ 211
Add an HTTPS site binding for FactoryTalk Web Services .................. 212
Client computers unable to connect to FactoryTalk Web Services ...... 213
User cannot log into FactoryTalk Web Services ..................................... 214
Appendix C
FactoryTalk Policy Manager and FactoryTalk System Services ........... 215
Install FactoryTalk System Services and FactoryTalk Policy Manager 216
Start FactoryTalk System Services ......................................................... 217
Log on to FactoryTalk Policy Manager ................................................... 217
Navigate FactoryTalk Policy Manager .................................................... 218
FactoryTalk Policy Manager Global Settings .......................................... 219
FactoryTalk Policy Manager planning ................................................... 220
FactoryTalk Policy Manager component considerations ..................... 222
Authentication methods ..........................................................................223
Security Groups ........................................................................................223
Zones ........................................................................................................ 224
Add a zone .......................................................................................... 225
Conduits ................................................................................................... 225
Add a conduit..................................................................................... 226
Devices ......................................................................................................227
Discovery ............................................................................................227
Add a device to a zone ........................................................................227
FactoryTalk Linx devices .................................................................. 229
Ports ................................................................................................... 229
Add a port .................................................................................... 230
Replace a device ................................................................................. 230
Remove the security policy from a device ........................................ 231
Ranges .......................................................................................................232
Add a range .........................................................................................232
Deploy a security model ........................................................................... 233
Backup and restore security models ....................................................... 234
Backup FactoryTalk System Services................................................ 235
Restore FactoryTalk System Services ............................................... 235
8 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Topic Name
Reason
160
configurations.
configurations.
configurations.
189
configurations.
configurations.
configurations.
Summary of changes
About this publication
Preface
This manual includes new and updated information. Use these reference
tables to locate changed information.
Grammatical and editorial style changes are not included in this summary.
Global changes
None in this release.
New or enhanced features
This table contains a list of topics changed in this version, the reason for the
change, and a link to the topic that contains the changed information.
Account Policy Settings on page 100 The default value of the Account lockout threshold for the
Local Directory and Network Directory is changed from 0 invalid
logon attempts to 3 invalid logon attempts.
Back up a FactoryTalk Directory on page
Back up an application on page 164 Enhanced to provide a backup step for FactoryTalk Linx
Back up a System folder on page 162 Enhanced to provide a backup step for FactoryTalk Linx
Restore a FactoryTalk Directory on page
Restore a System folder on page 190 Enhanced to provide a restore step for FactoryTalk Linx
Restore an application on page 176 Enhanced to provide a restore step for FactoryTalk Linx
Use command line to back up and restore
on page 193
Enhanced to provide a backup step for FactoryTalk Linx
Enhanced to provide a restore step for FactoryTalk Linx
New topic that introduces the command lines can be used to
backup and restore FactoryTalk Directory, System folder, and
applications.
This Quick Start Guide provides you with information on using FactoryTalk
Services Platform with FactoryTalk Security.
Before using this guide, review the FactoryTalk Services Platform Release
Notes for information about required software, hardware, and anomalies.
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 9
After using this guide, you will be more familiar with how FactoryTalk
Services Platform uses:
• FactoryTalk Directory types
• User accounts
• Computer accounts
• Local and network security options
Preface
Additional resources
Legal Notices
• Authentication methods
• Password management
• Security policies
For more information on system security download the
System Security
Design Guidelines (publication SECURE-RM001) from the Rockwell
Automation Literature Library.
For more information on the products and components discussed in this
guide, the following manuals and Help files are available with the software:
• FactoryTalk® Help – Go to Rockwell Software > FactoryTalk Tools >
FactoryTalk Help
• FactoryTalk View Installation Guide or FactoryTalk View Help – Go to
Rockwell Software > FactoryTalk View > User Documentation and
then select the appropriate Help or User Guide.
• FactoryTalk® Linx™ Help – Go to Rockwell Software > FactoryTalk
Linx > FactoryTalk Linx Online Reference.
• RSLinx® Classic Help – Go to Rockwell Software > RSLinx > RSLinx
Classic Online Reference.
• Studio 5000 Logix Designer® application Help – In Logix Designer,
select Help > Contents
• FactoryTalk Batch Administrator’s Guide – Go to Rockwell Software >
FactoryTalk Batch Suite > FactoryTalk Batch > Online Books >
FactoryTalk Batch > Batch Administrator's Guide
• FactoryTalk® Transaction Manager Help
• FactoryTalk® AssetCentre Help
The Rockwell Automation® Literature Library also has related Getting Results
Guides that can be viewed online or downloaded:
• FactoryTalk Linx Getting Results Guide -
Rockwell Automation
Publication LNXENT-GR001_-EN-E
• RSLinx Classic Getting Results Guide - Rockwell Automation
Publication LINX-GR001_-EN-E
• FactoryTalk Batch Getting Results Guide - Rockwell Automation
Publication BATCH-GR011_-EN-P
• FactoryTalk Policy Manager Getting Results Guide - Rockwell
Automation Publication FTALK-GR001_-EN-E
Rockwell Automation publishes legal notices, such as privacy policies, license
agreements, trademark disclosures, and other terms and conditions on the
Legal Notices
page of the Rockwell Automation website.
End User License Agreement (EULA)
You can view the Rockwell Automation End User License Agreement (EULA)
by opening the license.rtf file located in your product's install folder on your
hard drive.
10 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Preface
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\license.rtf.
Open Source Software Licenses
The software included in this product contains copyrighted software that is
licensed under one or more open source licenses.
You can view a full list of all open source software used in this product and
their corresponding licenses by opening the index.html file located your
product's OPENSOURCE folder on your hard drive.
The default location of this file is:
C:\Program Files (x86)\Common Files\Rockwell\Help\FactoryTalk
Services Platform\Release Notes\OPENSOURCE\index.htm
You may obtain Corresponding Source code for open source packages
included in this product from their respective project web site(s).
Alternatively, you may obtain complete Corresponding Source code by
contacting Rockwell Automation via the Contact form on the Rockwell
Automation website:
us/contact/contact.page. Please include "Open Source" as part of the request
text.
http://www.rockwellautomation.com/global/about-
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 11
FactoryTalk systems
Chapter 1
About FactoryTalk systems
A FactoryTalk® system is composed of software products, services, and
hardware devices participating together and sharing the same FactoryTalk
Directory and FactoryTalk services.
For example, a FactoryTalk system may be as simple as FactoryTalk® Services
Platform, FactoryTalk View, RSLinx® Classic, and RSLogix™ 5 all installed on
the same computer, communicating with a single programmable logic
controller, and all participating in the same local application held in a local
directory.
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 13
Chapter 1 About FactoryTalk systems
A FactoryTalk system may be much more complex, with software products
and hardware devices participating in multiple network applications
distributed across a network, all sharing the same network directory.
A single computer can host both a local directory and a network directory. The
two directories are completely separate and do not share any information.
When using both directories, that single computer participates in two
separate FactoryTalk systems.
In the network directory example above, the directory hosts two network
applications: Waste Water and Water Distribution. All of the areas, data
servers, HMI servers, device servers, and alarm and event servers organized
within each application are specific to that application. None of the
application-specific information is shared with any other application in the
directory. However, all information and settings organized within the System
folder, such as security settings, system policies, product policies, and user
accounts apply to all applications held in the directory.
For example, modifying security settings in the Waste Water application does
not affect the Water Distribution application. However, making a change to a
security policy applies the change to both the Waste Water application and the
Water Distribution application. The security policy settings also apply to any
other new applications created in this same network directory.
See also
FactoryTalk Directory types on page 15
14 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
FactoryTalk Directory types
Chapter 1 About FactoryTalk systems
Accounts and groups on page 16
Applications and areas on page 20
Security in a FactoryTalk system on page 20
Example: Two directories on one computer on page 22
The FactoryTalk Directory is the centerpiece of the FactoryTalk Services
Platform. FactoryTalk Directory provides a central lookup service for all
products participating in an application. Rather than a traditional system
design with multiple, duplicated databases or a central, replicated database,
FactoryTalk Directory references tags and other system elements from
multiple data sources—and makes the information available to clients
through a lookup service.
Tags are stored in their original environments, such as logic controllers.
Graphic displays are stored in the HMI servers where they are created. This
information is available, without duplication, to any FactoryTalk product
participating in an application.
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 15
For example, at workstation 1, a logic programmer programs PLC tags using
RSLogix™ and saves the project. At workstation 2, an engineer using
FactoryTalk View SE has immediate access to the tags created in the PLC
program, without creating an HMI tag database. Tags are available for
immediate use anywhere within the application, even before the logic
program is downloaded to the controller. As the logic program is edited, most
tag information is updated, and new tags are available immediately across the
system.
With RSLogix 5000® controllers, tags reside within the hardware itself. With
Allen-Bradley® PLC-5® and SLC™ 500 devices, and with third-party controllers,
tags reside within data servers, such as RSLinx Classic and FactoryTalk®
Linx™. Tags are not held within a common database, nor are they duplicated
in multiple databases. Instead, the FactoryTalk Directory references tags from
their source locations and passes the information on to the software products
that need it, such as FactoryTalk View SE and FactoryTalk Transaction
Manager.
Chapter 1 About FactoryTalk systems
Accounts and groups
A single computer can host two types of directories
The FactoryTalk Services Platform installs and configures two completely
separate and independent directories: a local directory and a network
directory. Each directory can hold multiple applications.
• In a local directory, all project information and security settings are
located on a single computer, and the FactoryTalk system cannot be
shared across a network or from the network directory on the same
computer. Products such as FactoryTalk View SE (Local) and
FactoryTalk View ME use the local directory.
• A network directory organizes project information and security
settings from multiple FactoryTalk products across multiple
computers on a network. Products such as FactoryTalk View SE and
FactoryTalk Transaction Manager use the network directory.
Determining the appropriate directory depends upon the software products
and whether the environment is stand-alone or networked.
See also
Example: Two directories on one computer on page 22
Configure a network directory client computer on page 39
FactoryTalk systems on page 13
Create accounts for users, computers, and groups of users and computers to
define who can perform actions, and from where.
Security settings for accounts are stored in FactoryTalk Directory, and are
separate for FactoryTalk network and local directories. As much as possible,
secure resources by defining security permissions for the group accounts. Add
user and computer accounts to the groups, and all individual accounts in the
groups have the security settings of those groups.
User accounts and user group accounts
Accounts for users and user groups can link to accounts in a Windows®
domain or workgroup, or be separate from those in Windows.
16 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
If the FactoryTalk system security needs are the same as the Windows security
needs, using Windows-linked user or group accounts provides a convenient
way to add large numbers of existing Windows user or group accounts to the
FactoryTalk system. Account properties — for example, whether users can
change passwords — are inherited directly from the Windows accounts, and
update automatically when changed in Windows. Separate account
administration is not required.
Chapter 1 About FactoryTalk systems
FactoryTalk user accounts or user group accounts provide secure access to the
FactoryTalk system independently of the level of access users have in
Windows. If the security needs of the FactoryTalk system are different from
those of the Windows network, FactoryTalk Directory user accounts provide
the benefits and convenience of centralized administration, without needing
a Windows domain. FactoryTalk user group accounts also retain their security
settings if the FactoryTalk Directory moves to a new domain.
Computer and computer group accounts
Sometimes restricting access to resources based on a user's physical location
is necessary. Some critical operations require line-of-sight security, to ensure
that computers are located within view of the equipment they are controlling.
For example, a system designer might determine that a piece of equipment is
operated from one specific operator workstation or group of workstations
physically located within a clear view of the machine.
Computer accounts and computer group accounts are not linked to Windows.
Accounts for computers that do not yet exist in Windows can be created in a
local FactoryTalk Directory. However, the name of a computer account must
match the Windows computer name for the security settings associated with
the computer to take effect. Because a FactoryTalk local directory runs on a
single computer, add computer accounts only to a FactoryTalk local directory.
Account status
By default, user accounts and group accounts have active status, which means
that the account can be used to access resources. Other possible account
statuses are:
• Disabled, prevents the user from accessing the account temporarily.
• Locked, the wrong password was entered more than a certain number
of times.
• Deleted, prevents the user from accessing the account permanently.
• Unknown, information about the account could not be obtained from
the network.
See also
Account types on page 18
Manage users on page 43
Manage user groups on page 51
Manage computers on page 59
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 17
Chapter 1 About FactoryTalk systems
Account types
FactoryTalk supports these account types:
• FactoryTalk user accounts that are separate from Windows accounts.
• Windows-linked user accounts that are linked to existing user
accounts in a Windows domain or workgroup.
• Windows-linked user groups that determine access for all of the
Windows accounts in the group. To specify different permissions for
some users in the Windows-linked group, add Windows-linked user
accounts for those users.
Both Windows-linked accounts and FactoryTalk accounts can be in a
FactoryTalk Directory. Example: A FactoryTalk administrator account that is
unique to the FactoryTalk Directory and FactoryTalk user accounts that are
linked to Windows user accounts.
When to use FactoryTalk user accounts
• For the convenience and benefits of centralized security
administration across the entire distributed system, without reliance
on a Windows domain. This is often necessary when your
organization's IT department controls administration of Windows
users, and does not allow you to modify accounts in Windows.
• For central user authentication when using Windows workgroups in a
FactoryTalk network directory. For all FactoryTalk products,
FactoryTalk Directory is the central authority for user authentication,
allowing you administer user accounts centrally, rather than locally on
each computer. You can use Windows-linked accounts with Windows
workgroups in a local directory.
• When the security needs of the Windows network are different from
the security needs of the control network. For example:
18 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
• When all operators share the same Windows account to gain access
to the computer.
• When the computer is always logged on under a particular
Windows account, FactoryTalk accounts allow different operators to
gain different levels of access to the control system, independently
of their access to Windows.
• When the computer automatically logs on to the Windows network
after restarting (for example, after a power failure), so that it can
run control programs automatically. FactoryTalk accounts allow
operators to log on and off the control system independently of
Windows.
When to use Windows-linked user accounts
• When the security needs of the Windows network are the same as the
security needs of the control system. For example:
Chapter 1 About FactoryTalk systems
• When the control system is located in its own domain, perhaps
separately from business systems, and user accounts and passwords
can be shared between Windows and FactoryTalk software
programs.
• When operators can log on and off computers with their own
Windows accounts, and the software programs they use start
automatically.
When to use Windows-linked user group accounts
If you expect the need to move Windows accounts from one domain to
another, use Windows-linked user group accounts. Windows-linked user
group accounts, and the user accounts they contain, can be moved from one
domain to another while keeping security permissions for the group accounts
intact. Individual Windows-linked user accounts must be deleted and then recreated in the new domain, causing all security permissions for the user
accounts to be lost.
Always have at least one Windows-linked user account that is a member of the
FactoryTalk Administrators group. This prevents an inadvertent lock out of
the FactoryTalk system. If the Windows-linked administrator account is
locked out, for example because the user exceeds the maximum number of
logon tries, the Windows domain administrator can reset the account.
Alternatively, the user can wait until Windows automatically resets and frees
the locked-out account. When this happens depends on the account lockout
duration policy in Windows. For details, see Windows Help.
Rules for using FactoryTalk accounts and Windows-linked accounts
• FactoryTalk user accounts cannot be members of Windows-linked user
groups.
• Both of the Windows-linked user group and individual Windows-
linked user accounts can be members of FactoryTalk user groups. This
allows you to use FactoryTalk user groups when setting permissions.
• A FactoryTalk user account or Windows-linked user account can be a
member of more than one FactoryTalk user group.
Note: If an action is set to Deny for the user in any one group, then the Deny takes
precedence over any Allow setting in a different group of which the user is a member.
See also
How security authenticates user accounts on page 32
Accounts and groups on page 16
Manage users on page 43
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 19
Chapter 1 About FactoryTalk systems
Applications and areas
Security in a FactoryTalk
Manage user groups on page 51
Secure resources on page 135
In a FactoryTalk Directory, elements such as data servers, alarm and event
servers, device servers, HMI servers, and project information are organized
into applications. A FactoryTalk Directory holds any number of applications,
stores information about each application, and makes that information
available to FactoryTalk products and services.
A FactoryTalk network directory can manage any number of separate network
applications. Likewise, a FactoryTalk local directory can manager any number
of separate local applications. When developing a FactoryTalk system, log on
to either a network directory or a local directory, create an application, add
device servers, data servers, and optional alarm and event servers.
Areas organize and subdivide applications in a network directory into logical
or physical divisions. For example, separate areas might correspond with
separate manufacturing lines in one facility, separate plants in different
geographical locations, or different manufacturing processes.
system
HMI Servers are added and configured using FactoryTalk View Studio, but
their status can be viewed in FactoryTalk Administration Console. The root of
an application in a network directory can contain only one HMI server. Create
a separate area for each HMI server added to an application. Areas cannot be
created within a local application.
See also
FactoryTalk Directory types on page 15
FactoryTalk systems on page 13
FactoryTalk Security is intended to improve the security of an automation
system by limiting access to users with a legitimate need. Security in
FactoryTalk is accomplished through authentication and authorization.
Security services are managed separately in the FactoryTalk local directory
and the FactoryTalk network directory.
Authentication
20 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
FactoryTalk authenticates the user's identities to access a FactoryTalk system
against a defined set of user accounts held in the FactoryTalk Directory.
FactoryTalk verifies a user’s identity and that a request for service actually
originates with that user.
Chapter 1 About FactoryTalk systems
Authorization
FactoryTalk authorizes user requests to access resources in a FactoryTalk
system against a set of defined access permissions held in the FactoryTalk
Directory.
Securing resources
FactoryTalk Security addresses both authentication and authorization
concerns by helping define the answer to this question:
"Who can carry out what actions upon which secured resources from
which locations?"
• Who—refers to users and groups of users. Different users need
different access rights.
• Actions—refers to the operations to perform on a resource, such as
read, write, update, download, create, delete, edit, insert, and so on.
• Secured resources—refers to the objects for which actions are secured.
Each FactoryTalk product defines its own set of resources. For
example, some products might allow configuring security on resources
in an area, while others might allow configuring security for logic
controllers and other devices.
• Locations—refers to the location of the authorized computers. For
example, allowing values to be downloaded to a controller only from
workstations that are located within a clear line of sight to the plant
floor machinery to adhere to safety requirements.
The principle of inheritance determines how access permissions are set. For
example, when assigning security to an area in an application, all of the items
in the area inherit the security settings of the area. Override this behavior by
setting up security for one or more of the individual objects inside the area as
well.
When a user attempts to log on to a FactoryTalk system, FactoryTalk Security
verifies the user's identity. If the user is authenticated, FactoryTalk Security
continues to check the user's level of access to the system, to authorize the
actions the user performs on secured resources.
System-wide policies dictate some security settings. For example, setting up a
policy that requires users to change their passwords once every 90 days.
See also
Permissions on page 135
Best practices on page 34
FactoryTalk systems on page 13
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 21
Chapter 1 About FactoryTalk systems
Example: Two directories
on one computer
Different software products have different requirements for the FactoryTalk
Directory. Both directories are installed and configured as part of installing
the FactoryTalk Services Platform. The directory needed depends upon which
software products are used and whether working in a stand-alone or a
networked environment.
For example, if using FactoryTalk View SE or FactoryTalk Transaction
Manager, use the network directory to create and manage network
applications. If using FactoryTalk View ME, use the local directory to create
and manage local applications. Other products, such as RSLogix 5, RSLogix
500, and FactoryTalk Linx, allow using either directory.
Even though a local directory and a network directory reside on the same
computer, all of their project information and security settings remain
completely separate and cannot be shared, including:
• User accounts, passwords, security permissions
• System-wide policy settings, including security and audit policies
• Project information, such as applications, areas, and their contents
The graphic below shows three computers. Each computer has both a local
directory and a network directory configured. Each directory holds objects,
which represent project information, such as applications, references to data
servers, and security settings, including user accounts. In each local directory,
access to these project objects is only by software products installed on that
same local computer. The network directory, however, can share references to
its objects across a network.
22 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
For example, suppose each colored icon above represents the project
information and security settings that are part of a FactoryTalk system. The
local directories on each computer hold completely separate sets of
information (represented by the green, blue, and yellow icons). In the network
directory case, all client computers that point to the same network directory
server computer share the same set of information across the network
(represented by the orange icons).
Chapter 1 About FactoryTalk systems
Run FactoryTalk Administration Console on Computer 3, log on to the
network directory, and create a user account named "Terry" with the password
"OpenSesame." The change is actually made in the network directory server,
held on Computer 1, and immediately reflected on each network directory
client computer. "Terry" can now log on to the network directory from any of
the three computers.
Now create a user account named "Terry" with the password "OpenSesame" in
each Local Directory on every computer. Even though the user name and
password are the same, each user account is a separate object in each local
directory.
When changing the password in the local directory on Computer 1, the change
does not affect the user account held in the network directory server on the
same computer, nor does it affect the user accounts held in the local
directories on computers 2 and 3.
See also
Applications and areas on page 20
FactoryTalk Directory types on page 15
FactoryTalk systems on page 13
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 23
Install FactoryTalk Services
Platform
Chapter 2
Install FactoryTalk Services Platform
FactoryTalk Services Platform and FactoryTalk Security software are not
installed separately — FactoryTalk Security is an integrated part of the
FactoryTalk Services Platform.
FactoryTalk Services Platform is installed from either:
• A FactoryTalk product installation disc, such as FactoryTalk View
(FactoryTalk Services Platform software is included on the installation
disc of every product that requires it); or,
• The Rockwell Automation Product Compatibility and Download
Center (PCDC) website. On the Compatibility & Downloads page, click
Find Downloads. On the Find Downloads page, in the Search box, type
"FTSP". FTSP-Download FT Services Platform appears in your
download list.
To install FactoryTalk Services Platform, you must log on to Windows with a
user account that is a member of the Windows Administrators group on the
local computer.
Install FactoryTalk Services Platform on every computer where you plan to
develop or run Network or Local applications. During installation several
components are installed on the computer, if any prerequisite software
components are not present on a computer, the installation program will
attempt to install the software.
Platform components and services currently include:
• FactoryTalk Directory
• FactoryTalk Security
• FactoryTalk Diagnostics
• FactoryTalk Live Data
• FactoryTalk Administration Console – a stand-alone tool for
configuring, managing, and securing applications.
All of these components and services install together as a platform, integrated
into the software install process for each FactoryTalk-enabled product.
FactoryTalk Web Services is not installed by default, and must be installed
separately.
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 25
Chapter 2 Install FactoryTalk Services Platform
Tip:
Install FactoryTalk System
Network security
For the latest network security considerations when using Rockwell
Automation products, visit the Rockwell Automation Knowledgebase.
For information about:
• File extensions created by Rockwell Automation software, firewall
• TCP/UDP ports used by Rockwell Automation products, see
FactoryTalk Services Platform establishes a Network Directory server when installed, other
computers on which FactoryTalk Services Platform is installed will be client computers. Determine
which computer in the system is going to be used as the directory server and note this computer
name. After FactoryTalk Services Platform is installed on the client computers, run the
FactoryTalk Directory Server Location Utility and identify the computer name of the Network
Directory server.
rules, and service dependences, see Knowledgebase Document ID:
PN826 - Security considerations when using Rockwell Automation
Software Products.
Knowledgebase Document ID:
BF7490 - TCP/UDP Ports Used by
Rockwell Automation Products.
Services and FactoryTalk
Policy Manager
See also
Product Compatibility and Download Center
FactoryTalk Web Services on page 211
Upgrade FactoryTalk Services Platform on page 209
FactoryTalk Services Platform version 6.11.00 includes two optional
components that are used to manage CIP Security; FactoryTalk System
Service and FactoryTalk Policy Manager.
FactoryTalk System Services provides these core security services:
• Authentication Service
Authenticates users and validates user resource requests. Validate user
credentials against the FactoryTalk Directory and FactoryTalk security
policy settings to obtain privileges associated with the user.
• Certificate Service
Issues and manages X.509v3 certificates for use within the FactoryTalk
system.
• Deployment Service
26 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
Translates the security policy model defined using FactoryTalk Policy
Manager to CIP configurations that are delivered to endpoints.
• Diagnostics Service
Chapter 2 Install FactoryTalk Services Platform
Makes FactoryTalk audit and diagnostic logs available as a web service.
• Policy Service
Used to build and manage CIP network trust models and define
security policy for the CIP endpoints.
Use FactoryTalk Policy Manager to configure, deploy, and view the
FactoryTalk system security policy configuration.
FactoryTalk Policy Manager is dependent upon the FactoryTalk System
Service and must be installed together on the network directory server.
FactoryTalk Policy Manager is a web service, and does not need to be installed
on additional computers.
On a new installation of FactoryTalk Services Platform 6.11.00 select
Customize on the first page of the installation wizard to include these items
in the installation process.
To install FactoryTalk System Service and FactoryTalk Policy
Manager when FactoryTalk Services Platform 6.10 is already
installed
1. Log in to FactoryTalk on the computer hosting the FactoryTalk
network directory,
2. Run FTUpdater to make sure you have the latest update of FactoryTalk
Services Platform.
3. Run FactoryTalk Services Platform setup.exe.
4. In the FactoryTalk Security installation wizard, select Modify.
5. Expand the item for FactoryTalk Services Platform v6.10.00.
6. Select FactoryTalk Policy Manager. FactoryTalk System Service is
automatically selected.
7. Select Modify.
8. The installation proceeds.
See also
FactoryTalk Policy Manager
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 27
FactoryTalk Security
Chapter 3
Getting started with FactoryTalk Security
This chapter introduces you to key parts of FactoryTalk Security, including:
• FactoryTalk Administration Console
• Action groups
• Policies
• Computers and groups
• Networks and devices
• Users and groups
• Single sign-on
• Tightening security
FactoryTalk Security improves the security of your automation system by
limiting access to those with a legitimate need. FactoryTalk Security
authenticates the identities of users, and authorizes user requests to access a
FactoryTalk system against a set of defined user accounts and access
permissions held in the FactoryTalk local directory or FactoryTalk local
directory.
Integrated security services for your FactoryTalk system
FactoryTalk Security provides security services integrated into both the
FactoryTalk local directory and the FactoryTalk local directory. In a local
directory, all project elements are located on a single computer, and the
FactoryTalk Administration Console system cannot be shared across a
network. A network directory organizes information about project elements
from multiple FactoryTalk products across multiple computers on a network.
Even though a local directory and a network directory are always present on
the same computer, all of their project elements remain completely separate
and cannot be shared.
Authentication and authorization
Using FactoryTalk Security with Rockwell Automation software for an
integrated, cross-product solution to two universal security concerns:
authentication and authorization.
• Authenticate—verify a user’s identity and verify that a request for
service actually originates with that user.
Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021 29
Chapter 3 Getting started with FactoryTalk Security
• Authorize—verify a user’s request to access a software resource
against defined access permissions.
FactoryTalk Security addresses both authentication and authorization
concerns and defines the answer to the question:
"Who can carry out what actions upon which secured resources from where?"
• Who—refers to users and groups of users. Different users need
different access rights.
• What actions—refers to the actions that can be performed on a
resource, such as read, write, update, download, create, delete, edit,
insert, and so on.
• Which secured resources—refers to the objects for which actions are
secured. Each FactoryTalk product defines its own set of resources. For
example, some products might allow security configuration on
resources in an area, while others might allow security configuration
for logic controllers and other devices.
• Where—allows security to differ based on machine location. It is
sometimes important to restrict certain actions to specific
workstations. For example, for safety reasons, it might be necessary to
allow downloading values to a controller only from workstations that
are located within a clear line of sight to the plant floor machinery that
are affected by the downloads.
The principle of inheritance determines how access permissions are set. For
example, assigning security to an area in an application, all of the items in the
area inherit the security settings of the area. Override this behavior by setting
up security for one or more of the individual objects inside the area.
At runtime, when a user attempts to log on to a FactoryTalk system,
FactoryTalk Security verifies the user's identity. If the user is authenticated,
FactoryTalk Security continues to check the user's level of access to the
system, in order to authorize the actions the user performs on secured
resources.
System-wide policies dictate some security settings. For example, you can set
up a policy that requires users to change their passwords once every 90 days.
See also
How security authenticates user accounts on page 32
Things you can secure on page 32
Best practices on page 34
Permissions on page 135
Secure resources on page 135
30 Rockwell Automation Publication FTSEC-QS001Q-EN-E - March 2021
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