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Chapter 1
Table of Contents
Welcome to Report Expert
Report Expert Prerequisites
Installing Report Expert
Getting Started
Features of Report Expert.......................................................................... 12
Benefits of Report Expert .......................................................................... 13
Report Expert is a new reporting environment based on SQL Server
Reporting Services (SSRS) for Microsoft SQL Server that allows you
to report on data generated by FactoryTalk Metrics.
Report Expert is an optional component that is installed separately
from RSBizWare and the FactoryTalk Metrics software. To use
Report Expert, you must install one of the supported versions of
Microsoft SQL Server (see "Report Expert Prerequisites (page 17)").
Read the release notes (located on your Report Expert CD) to learn
about software/hardware requirements.
Report Expert provides a web interface to view and interact with
three types of reports that display FactoryTalk Metrics data:
•Quick Web reports, which are created with the RSBizWare
and FactoryTalk Metrics report authoring tools.
•SQL Server Reporting Services reports, which are created
using the SSRS report designer tools.
•Report Expert report templates (page 38), which are specially
modified SSRS reports.
A fixed number of Report Expert report templates are installed
automatically with Report Expert. These report templates, when
combined with parameter sets you can create, will satisfy a wide
range of reporting requirements. You can also create new Report
Expert report templates using SSRS. Creating new reports is an
advanced topic that is not covered in this user guide.
• Modify standard SSRS RDL reports to take advantage of
Report Expert parameter passing (passing values from the
Report Expert parameter set into the report).
• Enter event and production data manually.
• View and modify event and production data.
• View and modify shift information.
Benefits of Report Expert
Report Expert uses an industry-standard reporting package from
Microsoft, not a proprietary reporting package from Rockwell
Automation. This means it can be much easier and more
cost-effective for you to create and maintain a reporting system.
Expertise on SSRS can be obtained from Microsoft training classes,
publications, and contractors. SSRS could be the reporting standard
for other applications in your company, allowing for easier
integration of FactoryTalk Metrics data with other data and
applications.
The user guide is designed to help you understand how to install,
configure, access, use, and maintain your Report Expert software.
The document is intended for the following three types of users:
contains information that can help identify the cause of your installation
Expert report templates, those reports in your currently installed version
Chapter 3
Installing Report Expert
This chapter describes how to install the Report Expert software.
If you are installing Report Expert, you must have the Windows
System Administrator privileges, and your user account must be a
member of the local administrator user group.
Installing or Upgrading
Report Expert
IMPORTANT
If you encounter problems during the Report Expert installation and
need to call support, make sure that you have access to the log files
created during installation. These files are named Rockwell - Report Expert 3.20 Install.log and Rockwell - Report Expert Deployment 3.0.log.
Depending on your installation options, only one of these files may
appear.
The log files are usually located in the \Documents and Settings\username\Local Settings\Temp folder, where username is
the name of the installing user. However, this location can vary
depending on the value of the %TEMP% environment variable. This file
problem.
You must have the administrator privileges to perform any of the
following actions.
NOTE
If you are going to perform an upgrade to Report Expert 3.20, you may
want to first rename standard reports if you changed any of the reports
to meet your specific needs. If you do not rename the standard Report
To install or upgrade Report Expert on the server:
The Virtual directory information page appears. It displays
the default virtual directory of the Report Expert web site:
http://localhost/RockwellSoftware/ReportExpert
11. Click Next.
12. On the Database connection information page, provide the
following information:
Item Description
System DSN Name Select the name of the ODBC data source that you have
configured for your RSBizWare SQL Server database.
Username Type the user name of your RSBizWare database.
Password Type the password for the RSBizWare database user.
13. Click Next.
14. On the Ready to Install the Program page, click Install.
The Installing... page presenting the installation status
appears.
15. On the InstallShield Wizard Completed page, click Finish.
The Database Load and Update wizard appears.
16. On the Welcome page, click Next.
17. On the Product and Database Connection page, provide the
following information:
Item Description
ODBC DSN Select the name of the ODBC data source that you have
configured for your RSBizWare SQL Server database.
User Type the user name of your RSBizWare database.
Password Type the password for the RSBizWare database user.
18. Click Connect. The Available Product Modules list is
populated with FactoryTalk components.
19. Under Available Product Modules, select these options:
Removing Report Expert
TIP
Select both options so that you have access to FactoryTalk
Metrics and Report Expert sample data.
20. Click Finish to load data.
21. Click Close to exit the wizard.
Before removing Report Expert, you must delete all of the scheduled
reports you created while using Report Expert. You can delete the
reports from the Subscriptions tab (see "Deleting Report
Subscriptions (page 154)") or you can stop the Microsoft SQL
Server Agent (MSSQLSERVER) service (note that
MSSQLSERVER is the default Microsoft SQL Server instance
name that needs to be replaced with an appropriate one).
To stop the SQL Server agent service:
1. Go to Start > Administrative tools > Services. The Services
dialog box appears.
2. Right-click the SQL Server Agent service, and click Stop.
To remove Report Expert from the computer:
• Run the Report Expert installation again, click Next, and then
select Remove.
•Select Start > Settings > Control Panel > Add/Remove
The Report Expert architecture is a scalable, multi-tiered,
distributed architecture consisting of the following main
components:
Item Description
Report Expert client (One or more.) A laptop or workstation running Internet Explorer.
Report Expert web
site
A server computer running Microsoft SQL Server with SQL Server
Reporting Services (SSRS) and Internet Information Server (IIS).
Database server A server computer running Microsoft SQL Server. This computer
contains the RSBizWare database with the FactoryTalk Metrics data
from which the content of Report Expert report templates are
derived.
The Report Expert components can be configured to run on a single
computer, or it can be distributed across multiple computers. In the
simplest case, the Report Expert web site can be installed on the
same machine as the database server and a user can access the Report
Expert client on the same server computer. In a distributed setting,
these components may reside on separate computers.
The Report Expert client connects to the Report Expert service to
view an HTML report, while it connects directly to the SQL Server
Reporting Services (SSRS) to generate a PDF or an Excel version of a
report or to print a report. The scalability of the Report Expert
architecture allows many clients to connect to a single Report Expert
web site.
The Report Expert web application interacts with the SSRS web
application. The SSRS web application uses the FactoryTalk Metrics
Data Provider (a SSRS Data Processing Extension) to retrieve
FactoryTalk Metrics data.
To generate FactoryTalk Metrics-related Report Expert report
templates, the Report Expert Service must have a connection to the
RSBizWare database containing the FactoryTalk Metrics tables and
views. In addition, SSRS need access to its own separate database at
run time.
The same instance of Microsoft SQL Server can host both the SSRS
database and the RSBizWare database. However, only one instance of
Microsoft SQL Server is licensed with a FactoryTalk Metrics server.
Therefore, if you want to distribute the two databases across two
different computers, you must acquire an additional Microsoft SQL
Server license.
Connecting to Report Expert
Use Microsoft Internet Explorer to connect to Report Expert.
To start Report Expert do either of the following:
•Go to Start > All Programs > Rockwell Software > Report
Expert > Report Expert.
• Open Internet Explorer.
Go to:
http://hostcomputer:8001/rockwellsoftware/reportexpert
where hostcomputer is the name of the computer on which
Report Expert is installed.
NOTES
In order to display drill-down report data correctly, make
sure your Internet Explorer setting for refreshing pages is
set up correctly.
• In Internet Explorer 7.0, select Tools > Options.
Under Temporary Internet Files, click Settings
and select Every time I visit the webpage.
•In Internet Explorer 8.0 or 9.0, select Tools >
Internet Options. Under Browsing history, click
Settings and select Every time I visit the
webpage.
Report Expert administrators should open Report Expert in
Internet Explorer using the Run as administrator option so that the
Administration page is visible. For more details, see "Administering
Report Expert (page 133)".
If you use Internet Explorer 10, see "Settings Specific to Internet Explorer
10 (page 28)" to learn how to configure your browser to work with
Report Expert.
Settings Specific to Internet
Explorer 10
Add the Report Expert Site to
the Trusted Sites Zone
To make sure that Report Expert is displayed correctly in Internet
Explorer 10, configure the following:
• Add the Report Expert site to the Trusted sites zone. (page 28)
• Set Internet Explorer 10 to open the Report Expert site in
Compatibility View. (page 29)
When you open the Report Expert site in Internet Explorer 10 for
the first time, the following message is displayed:
To prevent Internet Explorer 10 from blocking Report Expert, add
the Report Expert site to the Trusted sites zone.
Display or hide the Parameters page for either the Manual Data
Editor (page 32) or the Report Viewer (page 33).
Display or hide the red heading bar at the top of the Report Expert
web page. The heading bar indicates your current location within
the Report Expert.
Displ
web page. The status bar shows tool tips and messages as you work
within Report Expert.
Display a new browser window containing a list of the various
components (and their version numbers) being used by Report
Expert, and the version number of Report Expert.
Display the help for Report Expert.
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