Ricoh sr-dtb-2 Service Manual sr2 p
Setup Guide
Preface
ScanRouter V2 Professional is a delivery server that can deliver the documents read by a scanner, received by fax, or delivered from DeskTopBinder V2 to the specified destination using a network. You
can use the attached ScanRouter V2 Administration Utility to set how to process documents for each
destination and set up the delivery server.
This manual explains how to set up ScanRouter V2 Professional. For how to use ScanRouter V2 Professional, see the ScanRouter V2 Professional Management Guide and Help after installing ScanRouter V2 Professional.
Trademarks
Microsoft, Windows, Windows NT, Outlook, PowerPoint are registered trademarks of Microsoft Corporation in the United States and other countries.
Lotus is a registered trademark of Lotus Development Corporation.
Pentium is a registered trademark of Intel Corporation.
Other company names and product names are trademarks or registered trademarks of their respective
companies. They are used for explanations in this manual and the rights of their owners. Use of these
marks does not infringe on the rights of the owners.
®
• The proper name of Windows
• The proper name of Windows
95 is Microsoft® Windows® 95
®
98 is Microsoft® Windows® 98
• The proper name of Windows® Me is Microsoft® Windows® Millennium Edition
• The proper names of Windows NT® 4.0 are as follows:
Microsoft
Microsoft
• The proper names of Windows® 2000 are as follows:
Microsoft
Microsoft
®
Windows NT® Server 4.0
®
Windows NT® Workstation 4.0
®
Windows® 2000 Professional
®
Windows® 2000 Server
TABLE OF CONTENTS
1.System Requirements
System Requirements of the Delivery Server......................................... 1
Computer ...................................................................................................... 1
Device ........................................................................................................... 2
Before Installation ......................................................................................... 2
Mailing Environment ................................................................................. 4
Mail Server .................................................................................................... 4
Mail Software (SMTP Mail) ........................................................................... 4
Mail Software (MAPI Mail)............................................................................. 5
Fax Environment ....................................................................................... 6
2.Server Setup
Account Settings....................................................................................... 8
When a Member of a Domain ....................................................................... 8
When Not a Member of a Domain................................................................. 9
Mailing Environment Setup .................................................................... 11
Installing the Mail Software (SMTP Mail) .................................................... 11
Installing the Mail Software (MAPI Mail) ..................................................... 11
Installing Service Pack and Restarting Windows........................................ 12
Setting Up Mail Client Software and Confirming Transmission................... 13
3.Fax Delivery Setup
For a Device for Fax Delivery using RS232........................................... 15
For Windows NT ......................................................................................... 15
For Windows 2000 ...................................................................................... 16
Microsoft Outlook 2000 Setup..................................................................... 16
4.ScanRouter V2 Professional Setup
Installing ScanRouter V2 Professional.................................................. 20
Initialization After Installation ................................................................ 22
Profile Settings............................................................................................ 22
Setting up the Information Service When Not Using E-mail........................ 28
Installing ScanRouter V2 Administration Utility in a Client Computer
System Requirements................................................................................. 29
Installing ScanRouter V2 Administration Utility ........................................... 29
Uninstalling ScanRouter V2 Professional............................................. 31
Uninstalling ScanRouter V2 Administration Utility.............................. 32
... 29
i
5.After Installation
Device Setup............................................................................................ 33
Start Menu................................................................................................ 34
Basic Settings.......................................................................................... 35
Server Printer Setup................................................................................ 37
Setting up MAPI Mail/Fax Delivery Later............................................... 38
6.Appendix
Related Application Setup...................................................................... 39
Microsoft Office 2000/Office 97................................................................... 39
Troubleshooting ...................................................................................... 40
INDEX........................................................................................................ 41
ii
1. System Requirements
To use ScanRouter V2 Professional, the computer must meet the following system requirements:
Limitation
❒ Do not install ScanRouter V2 Professional in a computer used as a database
or a mail server.
❒ You cannot connect to ScanRouter V2 Professional from the following:
•DeskTopBinder
• ScanRouter Client Software
• ScanRouter Browser
System Requirements of the Delivery Server
Computer
❖❖❖❖ Main unit
PC/AT compatible
❖❖❖❖ CPU
Pentium MMX 233 MHz or faster (Pentium III 450 MHz or faster recommended)
❖❖❖❖ Operating Systems
• Microsoft Windows NT Server 4.0 + Service Pack 5 or later
• Microsoft Windows 2000 Server + Service Pack 1 or later
Note
❒ Install ScanRouter V2 Professional in the stand-alone server. Do not install
it in the primary domain controller or backup domain controller.
❖❖❖❖ RAM
64 MB or more (for Windows NT, 128 MB or more recommended, for Windows 2000, 256 MB or more recommended)
❖❖❖❖ Hark Disk Space
At least 200 MB of disk space is required for installation.
Note
❒ In addition to the disk space for installation, reserve 500 MB or more to
save documents.
1
1
System Requirements
❖❖❖❖ Protocols
TCP/IP protocol
Limitation
❒ Do not use ScanRouter V2 Professional in a WAN environment. Depending
on the network time-outs may occur while connected, and documents may
not be delivered normally.
❒ Do not install ScanRouter V2 Professional in a dial-up connection computer.
❒ A total of 1000 documents can be managed by ScanRouter V2 Professional.
One in-tray can receive 100 documents. If this limitation is exceeded, performance may deteriorate.
❒
The processing of some images sent to ScanRouter V2 Professional may take time.
These include grayscale images, color images, large images, and images with a
resolution of 600 dpi. If you normally use such images, we recommend that you
increase the capacity of the CPU, memory, and hard disk of your computer.
Device
A device for ScanRouter V2 Professional is necessary to deliver documents. For
information about devices, see the Readme file.
Before Installation
If you upgrade to ScanRouter V2 Professional, follow the appropriate procedure
below to install ScanRouter V2 Professional.
❖❖❖❖ Upgrade from ScanRouter V2 Lite to ScanRouter V2 Professional
Document data and destinations can be inherited. Be sure to back them up using ScanRouter V2 Lite before starting work.
See the ScanRouter V2 Lite Setup Guide for uninstallation information.
Uninstall ScanRouter V2 Lite. If you want ScanRouter V2 Professional to
A
inherit the ScanRouter V2 Lite document data and destinations, do not delete the settings data/content data during uninstallation.
Install ScanRouter V2 Professional. Make settings to inherit the data from
B
ScanRouter V2 Lite.
❖❖❖❖ Upgrade from ScanRouter to ScanRouter V2 Professional
Only the Address Book can be inherited. Document data cannot be inherited
and used.
Download all ScanRouter documents in advance using client software.
A
Back up the documents with ScanRouter.
B
Install ScanRouter V2 Professional.
C
At this time, set a new data path for use in ScanRouter V2 Professional.
Convert the Address Book, and then uninstall ScanRouter automatically.
D
Delete the data for ScanRouter if necessary.
E
2
See the manual for ScanRouter for how to delete the data.
System Requirements of the Delivery Server
❖❖❖❖ Upgrade from ScanRouter Professional to ScanRouter V2 Professional
The Address Book and document data can be inherited.
Back up the data with ScanRouter Professional.
A
Install ScanRouter V2 Professional.
B
At this time, set a new data path for use in ScanRouter V2 Professional.
Convert the Address Book and document data, and then uninstall Scan-
C
Router automatically.
Delete the data for ScanRouter Professional if necessary.
D
See the manual for ScanRouter Professional for how to delete the data.
1
3
System Requirements
Mailing Environment
1
SMTP or MAPI mail is used to deliver
documents or send various notifications. By e-mail, you can:
• Deliver documents read by a scanner or received by fax.
• Notify the administrator of an error or a shortage of disk capacity.
• Notify the sender that documents
were saved in the undelivered data
tray.
• Notify clients that documents were
saved in the fax in-tray.
Set up the mail server in a computer
different from the delivery server in
advance. The software required for
the delivery server depends on the
mail server. See the table below.
❖❖❖❖ When the OS of the delivery server is
Windows NT
Type of
mail server
SMTP - -
Microsoft
Exchange
Server 5.0
Microsoft
Exchange
Server 5.5
Lotus Notes
Server
Software
required for
MAPI mail
environment
Windows
Messaging
Windows
Messaging
Windows
Messaging
Mail client
software
Microsoft
Exchange
Client 5.0 or
Microsoft
Outlook
97/98/2000
Microsoft
Outlook
2000
Lotus Notes
Client
❖❖❖❖ When the OS of the delivery server is
Windows 2000
Type of
mail server
SMTP - -
Microsoft
Exchange
Server 5.0
Microsoft
Exchange
Server 5.5
Lotus Notes
Server
Note
Software
required for
MAPI mail
environment
Microsoft
Outlook
2000
Microsoft
Outlook
2000
Microsoft
Outlook
2000
Mail client
software
Microsoft
Outlook
2000
Microsoft
Outlook
2000
Lotus Notes
Client
❒ Windows Messaging can be in-
stalled from the Windows NT
CD-ROM. Other software must
be obtained separately.
Mail Server
When you want to deliver documents
by e-mail, one of the following mail
servers is required:
• POP/SMTP Server
• Microsoft Mail Server 3.51 or later
• Microsoft Exchange Server 5.0 or
later
• Lotus Notes Server 4.5 or later (except for 4.56 and 4.57)
Mail Software (SMTP Mail)
No software is particularly required.
4
Mailing Environment
Mail Software (MAPI Mail)
The appropriate mail software for the
mail server must be installed to use
MAPI mail.
Note
❒ Setup an e-mail account for Scan-
Router V2 Professional in each
mail server.
❒ Use SMTP mail for Internet mail.
For Windows NT
❖❖❖❖ Required mail software
Windows Messaging
Note
❒ Windows Messaging can be in-
stalled from the Windows NT
CD-ROM.
For Windows 2000
❖❖❖❖ Required mail software
Microsoft Outlook 2000
1
Note
❒ Even if documents are not de-
livered by e-mail, software is
necessary for receiving faxes.
❒ Since Microsoft Outlook 2000 is
not included in this product, obtain it separately.
❖❖❖❖ Mail software required to use Lotus
Notes Server
To use the Lotus Notes Server as a
mail server, Lotus Notes Client
(Release 5.03 or later) is required in
addition to Microsoft Outlook
2000.
❖❖❖❖ Required mail software depending on
the mail server
If you want to use one of the following mail servers, the appropriate mail software for that server is
required in addition to Windows
Messaging:
Microsoft Exchange Server 5.0
A
One of the following clients is
required:
• Microsoft Exchange Client
5.0
• Microsoft Outlook 97/98/
2000
Microsoft Exchange Server 5.5
B
• Microsoft Outlook 2000
Lotus Notes Server
C
• Lotus Notes Client (Release
4.52 or later)
Note
❒ You cannot use Outlook Ex-
press.
5
System Requirements
Fax Environment
The required fax environment depends on the device.
1
❖❖❖❖ When you use a device for delivering fax documents using a network
No environment is particularly required.
❖❖❖❖ When you use a device for delivering fax documents using RS232
The MAPI mail environment is required. The following software must be installed:
Note
❒ Set up the computer to use RS232.
❒ Install the necessary software for each OS.
• For Windows NT
Windows Messaging (the Windows NT CD-ROM)
• For Windows 2000
Microsoft Outlook 2000 (obtained separately)
Delivery of fax
documents
using a network
Software
required to
receive faxes
--
Software
required for
the MAPI mail
environment
Delivery of fax
documents
using RS232
Fax Delivery
Software
(installed from
ScanRouter V2
Professional's
CD-ROM)
For Windows
NT:Windows
Messaging
For Windows
2000:Microsoft
Outlook 2000
6
2. Server Setup
First, set up the TCP/IP environment. For information about setting up TCP/IP,
ask the network administrator.
Next, set up the computer as the delivery server, then install ScanRouter V2 Professional.
Setup flow
Server setup
Windows NT
Set up the TCP/IP network environment
Account settings
Mailing environment setup
(When you use e-mail delivery or e-mail notification)
SMTP
None
Windows 2000
MAPI
Install software for
MAPI mailing environment
Install MAPI Mail Client
Install Windows
Service Pack
Restart
Set up mail client software
Confirm transmission
Fax delivery setup
(for a device for fax delivery using RS232)
Install ScanRouter V2 Professional
Initialization after installation
7
Server Setup
Account Settings
2
Create an account for launching ScanRouter V2 Professional in Windows
and give the Administrator permission. You can use the existing account; however, we recommend that
you create an account for ScanRouter
V2 Professional.
The procedure for setting an account
differs when a server is a member of a
domain and when it is not.
Note
❒ The account for launching Scan-
Router V2 Professional is also used
when ScanRouter V2 Professional
is installed.
When a Member of a Domain
Preparation
If you want to create a new account, ask the network administrator to add an account in the
domain server exclusively for
ScanRouter V2 Professional.
Add the account added in the domain
server to the Administrators group of
the computer in which ScanRouter V2
Professional will be installed.
Select [Administrators] from the
C
groups list, and then select [Prop-
erties] from the [User] menu.
The local group properties are displayed.
Click [Add].
D
A list of the users and groups
which belong to the domain is displayed in the [Add Users and Groups]
dialog box.
Select an launching account from
E
the [Names] box, and then click
[Add].
If the account is not displayed,
check if the correct domain server
is selected from the [List Names
From] drop-down menu.
After the launching name is add-
F
ed to the [Add Names] box, click
[OK].
Make sure that the launching ac-
G
count has been added to the [Mem-
bers] box, and click [OK].
Close User Manager.
H
For Windows 2000
For Windows NT
A
B
8
Log on as a member of the Administrators group.
Click [Start], point to [Programs],
and then select [User Manager] or
[User Manager for Domains] in the
[Administrative Tools (Common)]
folder.
Log on as a member of the Ad-
A
ministrators group.
Right-click [My Computer], and
B
then select [Manage].
Select the [Groups] folder of [Local
C
Users and Groups] from the console
tree. Select [Administrators], and
then select [Properties] from the
[Action] menu.
Account Settings
Click [Add].
D
The [Select Users or Groups] dialog
box is displayed, and a list of the
users and groups which belong to
the domain is displayed.
From the upper box, select the
E
launching account, and then select [Add].
If the account is not displayed,
check if the correct domain server
is selected from the [Look in] dropdown menu.
After the launching account is
F
added to the lower box, click [OK].
Make sure that the launching ac-
G
count has been added to [Mem-
bers], and click [OK].
Close Computer Management.
H
Click to clear the check box for
D
[User Must Change Password at Next
Logon], and then enter the other
items.
Select [Groups].
E
Select [Administrators] from the
F
[Not member of] box, and then click
[Add].
[Administrators] is added to [Member
of].
Click [OK].
G
Click [Add] .
H
Click [Close] to close "New User".
I
Close User Manager.
J
For Windows 2000
2
When Not a Member of a Domain
Add a new account to the computer
in which ScanRouter V2 Professional
will be installed.
For Windows NT
Log on as a member of the Ad-
A
ministrators group.
Click [Start], point to [Programs],
B
and then select [User Manager]
from the [Administrative Tools (Com-
mon)] folder.
Select [New User] from the [User]
C
menu.
The [New User] dialog box is displayed.
Log on as a member of the Ad-
A
ministrators group.
Right-click [My Computer], and
B
then select [Manage].
Select the [Users] folder of [Local
C
Users and Groups] from the console
tree, and then select [New User]
from the [Action] menu.
The [New User] dialog box is displayed.
Click to clear the check box for
D
[User Must Change Password at Next
Logon], and then enter the other
items.
Select [Create], and then click
E
[Close].
Select [Groups] of [Local Users and
F
Groups] from the console tree.
9
2
Server Setup
Click [Administrators] from the
G
window area in detailed information, and then select [Properties]
from the [Action] menu.
Click [Add].
H
The [Select Users or Groups] dialog
box is displayed, and a list of the
users and groups are displayed.
Select to highlight the launching
I
account from the upper box, and
then click [Add].
After the launching account is
J
added to the lower box, click [OK].
Make sure that the launching ac-
K
count has been added to "Members", and then click [OK].
Close Computer Management.
L
----
The WWW service must be installed
in the delivery server to access the delivery server from the client computer
using Web Document Viewer. You
can also install the WWW service after ScanRouter V2 Professional is set
up. In this case, suspend the WWW
service and delivery server in advance.
For more information, see Web Document Viewer Setup Guide.
10
Mailing Environment Setup
SMTP or MAPI mail is used to deliver
documents or send various notifications.
Important
❒ For delivery by e-mail, obtain the
e-mail account in each mail server
exclusively for ScanRouter V2 Professional from the network administrator .
❒ Be sure to log on with a launching
account for ScanRouter V2 Professional. Documents cannot be delivered properly by e-mail with other
accounts.
Installing the Mail Software (SMTP Mail)
Separate software need not be installed. Create an e-mail account for
SMTP/POP in advance.
Installing the Mail Software (MAPI Mail)
When you want to deliver documents
by MAPI mail, the following software
must be installed.
• Software for the MAPI Mailing Environment
• MAPI Mail Client
Installing software for the MAPI mailing environment
❖❖❖❖ For Windows NT
Log on with a launching ac-
A
count.
If you log on with another account, log off and then log on
again with the launching account.
Double-click [Inbox] on the
B
desktop.
After the confirmation message
C
appears, select [Yes] and follow
the messages.
Windows Messaging is installed.
Next, install MAPI Mail Client
software.
Mailing Environment Setup
2
❖❖❖❖ For Windows 2000
Log on with a launching ac-
A
count.
If you log on with another account, log off and then log on
again with the launching account.
Install Microsoft Outlook 2000.
B
Install the required mail soft-
C
ware for the mail server to be
used.
Next, install MAPI Mail Client.
11
Loading...