Radio Shack Digital Answering System with Big Button Trim Phone, 43-3804 Owner's Manual

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Digital Answering System
with Big Button Trim Phone
Owner’s Manual
Please read before using this equipment.
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Your system is ETL listed to UL standards and meets all appli-
!
WARNING:
shock hazard, do not expose this product to rain or moisture.
To reduce the risk of fire or
CAUTION
RISK OF ELECTR IC SH OC K.
DO NOT OPEN.
CAUTION:
ELECTRIC SHOCK, DO NOT REMOVE COVER OR BACK. NO USER-SERVICE­ABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
TO REDUCE THE RISK OF
!
This symbol is intended to alert you to the presence of uninsu­lated dangerous voltage within the product’s enclosure that might be of sufficient magnitude to con­stitute a risk of electric shock. Do not open the product’s case.
This symbol is intended to inform you that important operating and maintenance instructions are included in the literature accom­panying this product.
©
2000 RadioShack Corporation. All Rights Reserved.
RadioShack and RadioShack.com are trademarks used by RadioShack Corporation.
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ˆ
Features ................................................................................. 5
Installation ............................................................................. 9
Contents
Read This Before Installation .......................................... 7
FCC Statement ................................................................ 8
Selecting a Location ........................................................ 9
Connecting Power ........................................................... 9
Installing the Backup Battery ......................................... 11
Mounting the System ..................................................... 12
On a Desktop .......................................... ............... 12
Directly on the Wall ................................................. 13
On the Wall Plate .................................................... 14
Connecting the Handset ................................................ 14
A Quick Look ....................................................................... 15
Te lephone Operation ..................................... .................... . 18
Setting the PULSE/TONE Switch .................................. 18
Setting the Ringer .......................................................... 18
Using REDIAL ............................................................... 19
Using RESET ................................................................ 19
Using FLASH ................................................................. 19
Vo lume Control .............................................................. 19
Using Tone Services on a Pulse Line ............................ 20
Using Memory Dialing ................................................... 20
Storing a Number in Memory ................................. 20
Dialing a Stored Number ........................................ 21
Testing Stored Emergency Numbers ...................... 21
Chain-Dialing Special Service Numbers ................ 21
Contents
3
Page 4
Answering System ...................................... ................... ... .. 22
Preparation .................................................................... 22
Turning the Answering System On/Off ................... 22
Adjusting the Volume .............................................. 23
Setting the Day and Time ....................................... 23
Setting the Number of Rings .................................. 24
Recording Outgoing Messages (OGM) .................. 25
Operation ............................................... ................... ..... 26
Setting the Answering System to Answer Calls ..... 26
Using the Announce-Only Feature . ... .. ... ................ 27
Screening Calls ...................................................... 28
Playing Incoming Messages ................................... 29
Deleting Messages ................................................. 30
Remote Operation ............................................................... 30
Remote Operation Security Code .................................. 31
Operating the Answering System
from a Remote Location ................................................ 31
Remote Commands ............................................... 32
Troubleshooting .................................................................. 33
Care ...................................................................................... 34
The FCC Wants You to Know ........................................ 35
Lightning .................... ................... ... .................... .......... 35
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Contents
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Your Digital Answering System is a sophisticated fully-digital message center that combines a telephone and an answering machine in one convenient package.
Fully-digital means the answering system stores all messages on a computer chip. This gives you adva nced capabilities over tape-based answering machines. For example, you can delete an individual message while saving the rest. And, of course, there are no tape mechanisms to wear out and no tapes to bother with.
The system’s features include:
Features
ANSWERING SYSTEM Call Screening
so you can decide whether or not to answer a call.
Voice Day/Time Stamp
coming message was recorded.
Message Indicator
messages.
Remote Operation
ry phone and pocket tone dialer) to operate the telephone an­swering system while you are away from your home or office.
— lets you listen as a caller l eaves a message
— records the day and time each in-
— flashes to let you know you have new
— lets you use a touch-tone phone (or rota-
Remote Answer-On
location and set it to answer calls.
— lets you call the system from a remote
Features
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Adjustable Ring Number
— lets you set the system to answer
after two, four, or seven rings.
Toll-Saver
— lets you avoid unnecessary toll charges when
you call long-distance to check your messages.
Announce-Only
— lets you set the system to play an an­nouncement or memo for the caller, then automatically hang up without lettin g th e ca ll e r le a v e a me ssa ge .
Outgoing Message Capacity
— lets you set the system to play
an outgoing message and record the caller’s message.
Selectable Incoming Message Length
— lets you set the
maximum length of a caller’s message to 1 or 5 minutes.
High Capacity
— lets you record up to 10 minutes of incoming/
outgoing messages and memos.
Phone Pickup Detection
— stops recording when you pick up any phone on the same line as the system, and resets to an­swer the next call.
Built-In Announcement
— lets you immediately begin using
the system to answer calls and record messages.
Volume Control
— lets you adjust the speaker’s volume during
message playback.
Memory Full Warning
— beeps twice and announces “Sorry,
memory is full.”
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Features
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TELEPHONE 13-Number Memory Dialing
— lets you store up to 13 phone numbers in memory for easy dialing: 3 priority (one-touch) num­bers and 10 standard numbers.
Volume Control Ringer Control
— lets you adjust the handset’s volume.
— lets you set the ringer to a high or low vol-
ume or turn off the ringer.
Redial Flash
— lets you quickly dial the last number dialed.
— sends an electronic switchhook signal for use with
special services, such as Call Waiting.
Touch-Tone or Pulse Dialing
— lets you use the phone with
either type of service.
Reset
— equivalent to pressing and releasing the switchhook
on the phone.
READ THIS BEFORE INSTALLATION
Your system conforms to federal regulations, and you can con­nect it to most telephone lines. However, ea ch device that you connect to the phone line draws power from the line. We refer to this power draw as the device’s ring er equivalence number, or REN. The REN is on the bottom of the system.
If you are using more than one phone or other device on the line, add up all the RENs. If the tota l is more than five (three in rural areas), your phone might not ring or your answering sys­tem might not answer. If ringer operati on is impaired, remove a device from the line.
Features
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FCC STATEMENT
Your system complies with Part 68 of
FCC Rules
. You must, upon request, provide the FCC registration number and the REN to your phone company. Both numbers ar e on the bottom of your system.
Note:
You must not connect your system to:
coin-operated systems
party-line systems
most electronic key phone systems
Your system complies with the limits for a Class B digital device as specified in Part 15 of
FCC Rules
. These limits provide rea­sonable protection against radio and TV interference in a resi­dential area. However, your system might cause TV or radio interference even when it is operating prop erly. To eliminate in­terference, you can try one or more of the following corrective measures:
Reorient or relocate the receiving antenna of the radio or TV antenna.
Increase the distance between the system and the radio or TV.
Use outlets on different electrical circuits for the system and the radio or TV.
Consult your local RadioShack store if the problem still exists.
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Features
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Installation
SELECTING A LOCATION
Select a location for the system that is near both a modular phone jack and an AC outlet, and out of the way of normal activ­ities. You can place the system on a flat surface or mount it on a wall plate or directly on the wall.
Notes:
If the phone line jack is not a modular jack, you must update the wiring. You can convert the wiring yourself, using jacks and adapters available at any RadioShack store. Or, you can let the phone company update it for you.
The USOC number of the jack to be installed is RJ1 1C for a standard modular phone jack or RJ1 1W for a wall-plate jack.
CONNECTING POWER
You can power the system using the supplied 9V, 300-mA AC adapter.
Cautions:
You must use a Class 2 power source that sup­plies 9V DC and delivers at least 300 mA. Its cen-
!
ter tip must be set to positive and its plug must fit the system’s meets these specifications. Using an adapter that does not
9VDC 300 mA
jack. The supplied adapter
Installation
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meet these specifications could damage the system or the adapter.
Always connect the AC adapter to the system before you connect it to AC power. When you finish, disconnect the adapter from AC power before you disconnect it from the system.
Follow these steps to connect the AC adapter.
1. Insert the barrel plug of the supplied AC adapter into the
9VDC 300 mA
jack.
2. Plug the other end of the adapter into a standard AC outlet.
The system beeps twice and the MESSAGE indicator lights, fol­lowed by 4 tones. The LOW BATT indicator blinks. After running a self test, the system sets all internal default values.
Notes:
Do not press any of the answering system’s buttons while you are plugging the adapter into the AC outlet. If you acci-
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Installation
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dentally press a button, unplug the adapter from the AC outlet, then plug it back in.
The answering system cannot operate without AC power. However, you can make and answer calls on the telephone without AC power.
INSTALLING THE BACKUP BATTERY
If AC power fails or you unplug the system, you need one 9V al­kaline backup battery (not supplied) to save the answering sys­tem’s messages and settings for the day and time. Fo r the best performance and longest life, we recommend you use a Ra­dioShack alkaline battery.
Caution:
Use only a fresh battery of the required size and rec-
ommended type. Follow these steps to install the battery.
1. Use a flat-blade screwdriver to lift up the battery compart­ment’s cover, then remove the cover.
Installation
Insert Screwdriver Here
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2. Attach the battery to the terminals, then place it inside the compartment.
3. Replace the cover.
If the LOW BATT indicator blinks while the AC adapter is p rop­erly connected, replace the battery.
Warning:
Dispose of the old battery promptly an d properly. Do
not burn or bury it.
Cautions:
To avoid losing stored informa tion, be sure the AC adapter is plugged in and connected to the system before you replace the battery.
If you do not plan to use the system for 30 days or longer, remove the battery. Batteries can leak chemicals that can destroy electronic parts.
MOUNTING THE SYSTEM
On a Desktop
1. Plug one end of the supplied long modular cord into the modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on the bottom of th e system so it feeds out the back of the system and the sys­tem sits flat.
3. Plug the other end of the cord into a modular phone jack. Then proceed to “Connecting the Handset” on Page 14.
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Installation
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Directly on the Wall
To mount the system on a wall, follow these steps.
Note:
inches (82.5 mm) apart, one bel ow the other. Then thread two screws (not supplied) into each hol e, let­ting the heads extend about 1/4 inch (6.3 mm) from
For direct wall mounting, drill two holes 31/
1
4
4
/
the wall. (Be sure to use screws with heads that fit into the keyhole slots on the bottom of the system.)
1. Plug one end of the supplied long modular cord into the modular jack on the bottom of the sys­tem near its back end.
2. Route the phone cord into the groove on the bottom of the system by sliding the cord under the tabs
Modular
along the groove.
Jack
3. Plug the other end of the cord into a modular phone jack.
Tabs
31/
4
4. Fit the heads of the screws into the keyhole slots on the bottom of the system, then slide the sys­tem down until it is secure.
Phone Cord Groove
Handset Jack
Installation
Handset Groove
Keyhole Slots
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On the Wall Plate
1. Plug one end of the supplied short modular cord into the modular jack on the bottom of the system near its back end.
2. Route the phone cord into the groove on th e bottom of the system by sliding the cord under the first two tabs along the groove. Then route the cord in to the groove leading to th e center rectangular space.
3. Plug the other end of the cord into a modular phone jack wall plate. Press any excess length of cord into the rectan­gular space on the bottom of the system to keep it out of the way.
4. Fit the wall plate studs into th e keyhole slots on the bottom of the system, then slide the system down until it is secure.
CONNECTING THE HANDSET
1. To connect the handset to the base of the system, plug one end of the supplied coiled cord into the modular jack on the handset.
2. Plug the other end into the jack on the bottom of the system near its front end.
3. Route the handset cord into its groove on the bottom of the system by sliding the cord under the tab.
4. Place the handset in the cradle.
Note:
Your local RadioShack store sells a variety of longer coiled handset cords, which are useful when you mount the sys­tem on a wall.
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Installation
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ˆ
A Quick Look
Before you begin operating yo ur Digital Answering System, fa­miliarize yourself with its controls.
Memory Dialing Card
Speaker
Indicators
Microphone
Controls
Handset
A Quick Look
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Speaker
Priority Memory Keys
Numbers and Controls
Microphone
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A Quick Look
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Pulse/Tone Switch
Handset Volume Control
9V DC 300 mA Jack
Ring Select Switch
Ringer Volume Control
Message Time Limit/ Announcement Only Switch
A Quick Look
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ˆ
Telephone Operation
SETTING THE PULSE/TONE SWITCH
Set have. If you are not sure which type you have, do this test:
Lift the handset and set the dial tone, press any number other than 0.
Notes:
If the dial tone stops, you have touch-tone service. Leave
PULSE/TONE
If your phone system requires that you dial an access code
9
, for example) before you dial an outside number, do not
( press the access code either.
#
does not function when
on the handset for the type of service you
PULSE/TONE
PULSE/TONE
to
TONE
. When you hear
is set to
PULSE
.
PULSE/TONE
If the dial tone continues, you have pulse service. Set
TONE
to
PULSE
set to
.
TONE
.
PULSE/
SETTING THE RINGER
To turn off the telephone’s ringer, set still make outgoing calls and, if you hear an extension phone ring, you can still answer calls. To turn on the telephone’s ring­er, set
RINGER
to
HIGH
or
LOW
for high or low ringer volume.
RINGER
to
OFF
. You can
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Telephone Operation
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USING REDIAL
To dial the last number dialed, li ft the handset. When you hear the dial tone, press
REDIAL
. The phone dials the last number di-
aled.
USING RESET
At the end of a call, you can make your next call without placing the handset in the cradle. Press
RESET
to hang up the tele-
phone.
USING FLASH
Use vices, such as Call Waiting.
FLASH
to perform the switchhook operation for special ser-
For example, if you have Call Waiting, press
FLASH
to take an
incoming call without disconnecting the current call. Press
FLASH
Note:
FLASH
again to return to the first call.
If you do not have special phone services, pressing
might disconnect the current call.
VOLUME CONTROL
Set
VOLUME
handset or to
LO
to
HI
(low) to hear a medium volume through the
(high) for a louder handset volume.
Telephone Operation
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USING TONE SERVICES ON A PULSE LINE
If you have pulse service, you normally operate your phone with
PULSE/TONE
set to
PULSE
. You can temporarily set your phone
to send tones for banking services or computer transactions. Dial the number as usual. Before you enter ad ditional digits in
response to prompts, press to change to tone dialing. The phone automa tically return s to pulse dialing whe n you end
the call.
USING MEMORY DIALING
The phone has two types of memory — priority and standard — that let you store and dial up to 13 phone numbers. You can store up to 3 phone numbers (up to 16 digits each) in priority memory and dial them by pressing a single button. You can store up to 10 phone numbers (up to 16 digits each) in standard memory and dial those numbers by pressing two buttons.
Storing a Number in Memory
1. With the phone off the hook, press number you want to store.
Note:
You will not hear any tone as you enter the phone
number.
2. Press
STORE
again, then press one of the memory loca­tions (0–9) to store the number in standard memory, or press one of the priority memory locations ( up the phone.
STORE
. Enter the phone
M1–M3
). Hang
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Telephone Operation
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Notes:
For security purposes, we recommend that you do not store private numbers, such as personal identification num­bers or passwords.
You cannot erase a number in memory, but you can change it by storing a new one in its place.
Write the memory location number and the name associ­ated with that number on the system’s memory dialing card. Remove the card’s cover by lifting its edge.
Dialing a Stored Number
To dial a phone number stored in a priority memory location, simply press that number’s priority memory key (
M1, M2
, or
M3
).
To dial a phone numbe r stored in a standard memory lo cation, press
MEMORY
then the desired memory number (
0–9
).
Testing Stored Emergency Numbers
If you store an emergency service’s number (police department, fire department, ambulance) and you want to test the stored number, make the test call during the late evening or early morning hours to avoid peak demand periods. Remain on the line to explain the reason for your call.
Chain-Dialing Special Service Numbers
For quick recall of numbers for specia l services (such as alter­nate long-distance or bank-by-phone), you can store each group of numbers in its own memory location.
Telephone Operation
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When calling special services, dial the service’s main number first. At the appropriate place i n the call, press the appropriate memory number for the additional numbers you want to send.
ˆ
Answering System
PREPARATION
Complete the procedure s in thi s section b efore you beg in usin g the answering system to answer calls.
Note:
sure the system is turned on (see “Turning the Answering Sys­tem On/Off”).
Turning the Answering System On/Off
To turn on the system, press
Before you begin any of the procedures in this section, be
ON/OFF/STOP
so the MESSAGE
indicator turns on. To turn off the system, press
indicator turns off.
Notes:
Once you turn on the system, it is set to answer calls (see “Setting the Answering System to Answer Calls” on Page 26).
You can also turn on the system remotely (see “Remote Commands” on Page 32).
ON/OFF/STOP
so the MESSAGE
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Answering System
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Adjusting the Volume
Press
VOLUME
to increase the volume and to decrease the volume of the system speaker. The system beeps each time you press
VOLUME
or so you can hear the selected level.
Setting the Day and Time
You must set the day and time so the system records the cor­rect day and time of each incoming message and memo.
Notes:
When you press
/TIME CHECK/REPEAT
announces “Please set time” until you set the day and time.
The day/time voice stamp automatically defaults to Mon-
, the system
day, 12:00 AM, when you connect the system to power. The clock will not run if you do not set it after you turn on the system.
If you do not press a button for more than 8 seconds between steps, the system exits the setup mode. Start over at Step 1.
1. Press
2. Press
ON/OFF/STOP
/TIME SET/SKIP
day.” Repeatedly press
to turn on the system.
. The system announces “Mon-
/TIME SET/SKIP
until you hear
the correct day.
3. Press
/TIME CHECK/REPEAT
. The system announces “Twelve.” Repeatedly press hear the correct hour.
/TIME SET/SKIP
Answering System
until you
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4. Press
/TIME CHECK/REPEAT
. The system announces
“0.” Repeatedly press
/TIME SET/SKIP
until you hear the
correct minute.
5. Press
/TIME CHECK/REPEAT
. The system announces
“AM.” If you want to set the time to “PM,” press
SET/SKIP
6. To hear the set day and time, press
REPEAT
once.
/TIME CHECK/
.
Notes:
The system uses the 12-hour time format. Be sure to select “AM” or “PM.”
/TIME
To hear the current day of the week and the time, press
/TIME CHECK/REPEAT
.
Setting the Number of Rings
The system is preset to ring twice before it answers the first call. To have it ring 2, 4, or 7 times before answering, set
4
, or 7.
RINGS
Toll Saver
To help you avoid unnecessary long distance charges when you retrieve your messages remotely, you can set
RINGS
(Toll Saver). Once you select TS, if there are new messages, the system answers on the second ring. If there are no new
to 2,
to
TS
messages, the system answers on the fourth ring, giving you time to hang up before i t answers. (To find out how to pick up
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Answering System
Page 25
your messages from another phone, see “Remote Operation” on Page 30.)
Recording Outgoing Messages (OGM)
The system has a built-in outgoing message that says, “Hello, please leave a message after the tone.” Use this message or record your own.
Hold down
ANNOUNCE
. When the system beeps, speak clearly
into the microphone from about 10 inches away. Release
NOUNCE
when you finish your message. The system automati-
cally plays back your recorded message.
Notes:
A new OGM must be longer than 1 second or the system disregards it and uses the default OGM.
The maximum length for an outgoing message is 30 sec­onds. When it reaches the maximum outgoing message length, the system sounds 3 tones and plays the portion of the message the system recorded.
AN-
If you record your own message and subse quently decide to use the prerecorded message, press the OGM, then press recorded message.
To hear the outgoing message at any time, press To stop listening to the outgoing message before it en ds, press
ON/OFF/STOP
.
DELETE
Answering System
during playback to erase the
ANNOUNCE
ANNOUNCE
to play
.
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OPERATION
Setting the Answering System to Answer Calls
Set
1/5/ANN. ONLY
to 1 or 5 to select 1 minute or 5 minutes as
the maximum length of incoming messages. To set the answering system to answer calls, press
STOP
Note:
. The MESSAGE indicator turns on.
You can also use a remote phone to set the system to
ON/OFF/
answer calls (see “Remote Commands” on Page 32). To set the system so it does not answer calls, turn it off by
pressing
ON/OFF/STOP
so the MESSAGE indicator turns off.
When the system answers a call, the outgoing message plays, then the system beeps and begins recording.
The caller can leave a message of up to 5 minutes in length, de­pending on the setting of
1/5/ANN. ONLY
. After the call (when the caller hangs up, is silent for more than 7 seconds, or reaches the maximum message length), the system hangs up and re­sets to answer the next call. The MESSAGE indicator flashes to indicate the system recorded a new incoming message.
Notes:
If the system's memory reaches its maximum capacity while a caller is leaving a message, the system stops recording, beeps, says “Sorry, memory is full,” then han gs up.
If the system receives a call when its memory is full, it answers after 10 rings, says “Sorry, memory is full,” waits a
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Answering System
Page 27
few seconds for remote operation commands, then hangs up. The system cannot record additional messages until you delete at least some of the old ones (see “Deleting Messages” on Page 30).
Many local phone companies use calling party control (CPC) to signal that the caller has hung up. Y our answering system can recognize a CPC signal and release the line. If the system records phone company messages or dial tones, your local phone company probably does not use CPC.
Using the Announce-Only Feature
Your system's announce-only feature lets you set the system to play a message for the caller, then automatically hang up with­out letting the caller leave a message.
To select announce-only, set
1/5/ANN. ONLY
ANN. ONLY
to When the system receives a call, it plays the announce-only message, then monitors the phone line, waiting for the remote operation security code. If the system receives no code within 7 seconds, the system hangs up and resets to answer the next call.
To use this feature, you must record an announce-only OGM. Set
1/5/ANN. ONLY
ANN. ONLY
to
, then hold down
ANNOUNCE
When the system beeps, speak clearly into the microphone from about 10 inches away. (The message can be as long as
.
.
the remaining memory allows.) Release finish your message. The system automatically plays back your recorded message.
To turn off announce-only, set
1/5/ANN. ONLY
Answering System
ANNOUNCE
to either 1 or 5.
when you
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Notes:
The announce-only OGM does not affect your original OGM that tells callers to leave a message . Each OGM ca n be recorded, played back, or deleted independently.
When the system is set for announce-only, you cannot set it to record calls using the remote commands. Use remote commands to perform all other operations.
If you delete your recorded announce-only (AO) message or never recorded one, you cannot use this feature. You must record an announce-only message before this feature will function.
If you have not recorded an announce-only OGM and the switch is set to
ANN. ONLY
, the system seizes the telephone
line after 10 rings and beeps twice. Enter the remote opera-
8#
tion security code within about 7 seconds, then en ter
to start recording your announce-only OGM. To stop record­ing, enter 5#. Your announce-only OGM automatically plays back once. After that, the system answers according to the
RINGS
setting and plays your announcement.
Screening Calls
To screen your calls, let the system answer and listen to the caller’s message through the system’s speaker. If you decide to answer the call, pick up any phone connected to the same phone line as the answering system. The system stops record­ing and resets to answer the next call.
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Answering System
Page 29
Note:
If you pick up the phone just as the system answers, the
system might not stop playing th e OGM. If this happens, press
ON/OFF/STOP
to turn off the system.
Playing Incoming Messages
The MESSAGE indicator flashes after the system records one or more incoming messages.
To play all messages, press
PLAY/PAUSE
saved messages in sequence, beginning w ith the message the system stored first. After playing each message, the system an­nounces the day and time the message was recorded.
To listen to new messages only, press and hold about 1 second. The system plays all new messages, beginning with the first one.
. The system plays all
PLAY/P AUSE
for
After you play the messages, the MESSAGE indicator lights steadily. The system automatically saves the messages and re­sets to answer calls.
To replay incoming messages, press while listening to messages, press
PAUSE
again to resume playback. The system returns to answer-
PLAY/PAUSE
PLAY/PAUSE
. To pause
. Press
PLAY/
ready mode after about 7 seconds.
Notes:
If there are no messages, the system sounds 3 tones when you press
To repeat the current message, press
PLAY/PAUSE
.
/TIME CHECK/
REPEAT
.
Answering System
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To repeat the previous message, hold down
/TIME
CHECK/REPEAT
To skip forward to the next message, press
SKIP
To stop playback of any message at any time, press
OFF/STOP
.
.
for about 1 second until the system beeps.
/TIME SET/
ON/
Deleting Messages
You can delete messages individually durin g or after playback, or all at once after playback.
To delete a particula r incoming me ssage, press or immediately after message playback.
DELETE
during
To delete all messages after playback, hold down about 3 seconds. The system sounds 4 tones.
Note:
the system sounds 4 tones to alert you. You cannot delete all messages until you play back all new messages.
ˆ
While you are away from your home or office, you can use a touch-tone phone or a pulse (rotary) phone with a pocket tone dialer to enter your remote operation security co de and do any of the following:
If you press
Remote Operation
DELETE
before playing back all messages,
DELETE
for
set the answering system to answer calls
30
Remote Operation
Page 31
listen to your messages
delete individual or all messages
REMOTE OPERATION SECURITY CODE
To use your answering system from a remote telephone, you must first enter a 3-digit remote operation security code. (The default security code is on a label located on the bottom of th e system.) Enter the security code within about 7 seconds after the system answers and sounds 2 beeps. Within 10 more sec­onds, enter a remote command.
OPERATING THE ANSWERING SYSTEM FROM A REMOTE LOCATION
1. Dial your phone number. Even if the system is not set to answer calls, it answers after about 10 rings.
2. After the outgoing message plays and the system beeps, enter your remote operation security code.
Note:
tem hangs up.
3. Enter a remote command (see “Remote Commands” on Page 32).
4. When you finish, press
If you pause for 10 seconds between digi ts, the sys-
5#
to end remote access.
Remote Operation
31
Page 32
Remote Commands
Use these keys on a touch-tone phone or pocket tone dialer to operate the answering system when you are away from your home or office. Enter your selection within 10 seconds, or the system automatically hangs up.
Press To
1#
2#
3#
4#
5#
6#
7#
8#
Play new messages. Play all messages.
Delete current message and skip to the next message.
Repeat previous message. Stop and exit. Skip a message. Turn off /on the system. Record an OGM.
9#
Notes:
If you do not have CPC service and hang up while the system is playing back messages, the system might not recog­nize that you hung up. If someone calls while the system contin­ues playing messages, the caller hears a busy signal. We recommend that you stop and exit remote commands until the system beeps once before you hang up.
32
Record a memo.
Remote Operation
Page 33
ˆ
Troubleshooting
We do not expect you to have any problems with your system, but if you do, try these suggestions. If the system still does not operate properly, take it to your local RadioShack store for as­sistance.
Problem Remedy
The system records a busy tone, siren, beeping, or an opera­tor's voice instead of a caller's message.
The system does not answer calls.
The outgoing mes­sage is distorted.
Press message.
Check all phone line connections. Make sure the AC adapter is properly con-
nected. Delete messages. Press Re-record the OGM, speaking clearly into
the microphone from about 10 inches
/TIME SET/SKIP
ON/OFF/STOP
to play the next
.
away.
Troubleshooting
33
Page 34
Problem Remedy
The system does not respond to remote commands.
ˆ
To enjoy your RadioS hack Digital Answer ing System for a lon g
Care
Carefully re-enter your remote operation security code.
Make sure that AC power is restored and the 9V DC adapter is properly connected to the system.
Do not enter commands while the system is playing messages or sounding tones.
time:
Keep the system dry. If it gets wet, wipe it dry immediately.
Use and store the system only in normal temperature envi­ronments.
Handle the system gently and carefully. Do not drop it.
Keep the system away from dust and dirt.
Wipe the system with a damp cloth occasi onally to keep it looking new.
Modifying or tampering with the system’s internal components can cause a malfunction and might invalidate its warranty and void your FCC authorization to operate it. If your system is not performing as it should, take it to your local RadioShack store for assistance. If the trouble is affecti ng th e telepho ne lines , th e
34
Care
Page 35
phone company can ask you to disconnect your system until you have resolved the problem.
THE FCC WANTS YOU TO KNOW
In the unlikely event that your system causes problems on the phone line, the phone company can temporarily disconnect your service. If this happens, the phone company attempts to notify you in advance. If advance notice is not practical, the phone company notifies you as soon as possible and advises you of your right to file a complaint with the FCC.
Also, the phone company can make changes to its lines, equip­ment, operations, or procedures that could affect the o peration of your system. The phone company notifies you of these changes in advance, so you can take steps to prevent interru p­tion of your phone service.
LIGHTNING
Your system has built-in protection circuits to reduce the risk of damage from surges in phone and power-line current. These protection circuits meet or exceed FCC requirements. However, lightning striking the phone line or power lines can damage your system.
Lightning damage is not common. Nevertheless, if you live in an area that has severe electrical storms, we suggest that you un­plug your system during storms to reduce the possibility of dam­age.
Care
35
Page 36
Limited One-Year Warranty
This product is war ra nt ed by R ad i oSh ack a ga i nst manufacturing defects i n ma ter i al a nd workmanship under normal use for one (1) year from the date of purchase from Ra­dioShack company-owned stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO LIABILITY OR RE­SPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RE­SPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROP­ERTY, REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow limitati ons on how lo ng an implied warranty lasts or the exclu­sion or limitation of incidental or consequential damages, so the above limitations or ex­clusions may not apply to you. In the event of a pro duct d efect d uring the war ranty p eriod , take t he product and t he Ra­dioShack sales receipt as proof of purc hase date to an y RadioShack sto re. RadioS hack will, at its option, unless otherwise p rovided by law: (a) correct the defec t by product re­pair without charge for parts and labor; (b) replace the product with one of the same or similar design; or (c) refund the purchase price. All replaced parts and products, and products on which a refund is made, become the property of RadioShack. New or re­conditioned parts and products may be used in the performance of warranty service. Repaired or replaced parts and products are warranted for the remainder of the original warranty period. You will be charged for repair or replacement of the product made after the expiration of the warranty period. This warranty do es not cover : (a) damage or f ailure cau sed b y or at tribut abl e to act s of God, abuse, accident, misuse, improper or abnormal usage, failure to follow instruc­tions, improper install ation or maint enance , alte rati on, li ghtn ing or other in cide nce of ex ­cess voltage or current; (b) any repairs other than those provided by a RadioShack Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation, set-up service adjustment or reinstallation. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort Worth, TX 76102
RadioShack Corporation Fort Worth, Texas 76102
We Service What We Sell
12/99
43-3804
07A00
Printed in China
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