43-941.fm Page 1 Friday, January 28, 2000 10:34 AM
OWNER’S MANUAL
Please read before using this equipment.
CID-941
4-Line Display Caller ID
with Call Waiting
Cat. No. 43-941
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WARNING
expose this product to rain or moisture.
CAUTION
SHOCK, DO NOT REMOVE COVER OR BACK. NO
USER-SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED PERSONNEL.
2
: To reduce the risk of fire or shock hazard, do not
CAUTION
RISK OF ELECTRIC
SHOCK. DO NOT
OPEN.
: TO REDUCE THE RISK OF ELECTRIC
This symbol is intended to alert you to the
presence of uninsulate d dan gero us volta ge
within the product’s enclosure that might
be of sufficient magnitude to constitute a
risk of electric shock. Do not open the
product’s case.
This symbol is intended to inform you that
important operating and maintenance
!
instructions are included in the literature
accompanying this product.
©
2000 Tand
All Ri
RadioShack is a re
used b
Corporation.
hts Reserved.
istered trademark
Tandy Corporation.
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FEATURES
Your RadioShack CID-941 4-Line Display Caller ID
ives you access to the latest in telephone technolo-
y. It displays the current date/time and caller information as provided by your local phone company to
Caller ID service subscribers. (The date and time are
set with your first incomin
If you subscribe to Call Waiting and Caller ID services, the CID-941 also shows you informa tion about an
incoming call when you are on the phone — even if
someone is usin
The CID-941 includes these features:
an extension on the same line.
Caller ID call.)
Caller ID Memory
comin
phone numbers, or up to 81 incoming names
and phone numbers (actual capacity depends on the
information sent).
Call Waiting
call when you are on the phone.
in
Total Call Count
are stored in memory.
— stores and dis pla ys up to 81 i n-
— displays information about an incom-
— lets you know how many calls
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Caller ID Memory Dialing — lets you select a stored
phone number from Caller ID memory, then dial it
with the touch of a button.
New Call Indicator — flashes to let you know one or
more new calls have been received since you last reviewed the stored calls.
Dual Display — lar
e 4-line liquid crystal display
shows information on the active call and Call Waitin
at the same time, including the time the call came in.
Review Buttons — lets you scroll through all call
records in Caller ID memory.
Note: Your system requires two AA batteries (not
supplied) to protect its memory.
Your system is ETL listed to UL sta nda rds and m eet s
all applicable FCC standards.
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Important Information:
• To use the system’s Caller ID, and Call Waitin
features you must be in an area where those
services are available from your phone company, and you must subscribe to those services.
• Where Caller ID is offered, one or more of the
followin
— caller’s number only
— caller’s name only
— caller’s name and number
For your CID-941’s Caller ID memory dial feature to operate, you must receive the caller’s
number.
options are generally available:
Read This Before Installation
Your CID-941 conforms to federal regulations, and
you can connect it to most telephone lines. However,
each device that you connect to the ph on e l ine draws
power from the phone line. We refer to this power
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draw as the device’s ringer equivalence number, or
REN. The REN is on the bottom of your system.
If you are usin
on the line, add up all the RENs. If the total is more
than five (or three in rural areas), your phone mi
not rin
. If ringer operation is impaired, remove a de-
vice from the line.
more than one phone or other device
FCC Statement
Your CID-941 complies with Part 68 of
You must, upon request, provide the FCC re
tion number and the REN to your telephone company. Both numbers are on the bottom of the CID-941.
Note:
You must not connect your system to:
• coin-operated systems
• party-line systems
• most electronic key telephone systems
6
FCC Rules
istra-
ht
.
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CONTENTS
Preparation ........................................................... 9
Installin
Makin
Mountin
Settin
Adjustin
Operation ............................................................ 22
Receivin
Call Wait in
Reviewing Call Records .................................... 26
Displayed Call Information ............................ 27
Dialing Numbers from Call Records ............. 31
Batteries .......................................... 9
the Connections ............................... 11
Connectin
Resettin
Connectin
Connectin
Usin
Connectin
Connectin
Mountin
the Display Language ....................... 19
Different Area Code ............................... 31
Same Area Code ................................... 32
an AC Adapter .................... 11
the CID-941 ........................... 12
to the Phone Line ............... 13
to a Single-Line Phone ....... 14
the Master/Secondary Switch ...... 15
to a Two-Line Phone .......... 16
an Answering Machine ....... 17
the System .................................... 18
on a Wall ................................ 18
the Display Contrast ................... ... 20
and Storing Calls .......................... 22
with Dual Display ...................... 24
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Deletin
Call Records ................................... 33
Troubleshooting ................................................. 34
Care ..................................................................... 36
The FCC Wants You to Know ....................... 37
Lightning ....................................................... 38
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PREPARATION
INSTALLING BATTERIES
Your CID-941 requires 2 AA batteries (not supplied)
to protect the system’s memory durin
ure. For the best performance and lon
recommend RadioShack alkaline batteries.
Cautions:
• Use only fresh batteries of the required size and
recommended type.
• Do not mix old and new batteries, different types
of batteries (standard , alka line, o r recha r
or rechar
Note:
When replacing the batteries, if you do not in-
stall the new batteries within one minute after remov-
the old ones, you will lose all inform ation s tored in
in
the CID-941.
Follow these steps to install batteries.
1. If you are repla cin
CID-941 from the telephone line.
eable batteries of different capacities.
the batteries, disconnect the
a power fail -
est life, we
eable),
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2. Insert a f lat bla de screwdri ver in to the s lot ne xt to
the battery compartment cover and
ently pry it
up until the cover pops off.
3. Place the batteries in the compartment as indicated by the polarity symbols (
+ and –) marked
inside.
4. Replace the cover. If you replaced the batteries,
reconnect the telephone line.
When appears replace the batteries.
Warning:
Dispose of old batteries promptly and
properly. Do not burn or bury them.
Caution:
batteries for a month or lon
If you do not plan to use the CID-941 with
er, remove the batteries.
Batteries can leak chemicals that can destroy electronic parts.
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MAKING THE CONNECTIONS
Connecting an AC Adapter
To increase the battery life, you can power the CID941 usin
Adaptaplu
available at your local RadioShack store.
Cautions:
• Always connect the AC adapter to the CID-941
a 9V, 200 mA AC adapter and a size M
adapter (neither supplied). Both are
You must use a Clas s 2 power sour ce
listed to UL 1310 that supplies 9V DC
!
and delivers at least 200 mA. Its center tip must be set to ne
fit the CID-941's
adapter that does not meet these specifications
could dama
before you connect it to AC power. When you
finish, disconnect the adapter from AC power
before you disconnect it from the CID-941.
e the CID-941 or the adapter.
ative and its plug must
200mA DC 9V
jack. Using an
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Follow these steps to use an AC adapter (not supplied.)
1. Insert the Adaptaplu
into the socket on your AC
adapter’s cord.
2. Insert the barrel plu
jack.
DC 9V
into the CID-941’s 200mA
3. Plug the other end of the AC adapter into a stan-
dard AC outlet.
Resetting the CID-941
Before you use the CID-941 for the first time, use a
strai
htened paper clip to press RESET. About three
seconds later,
12:00AM
appears.
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Caution: Resetting the CID-941 also clears all s tored
call information.
Note: If the CID-941 does not work after you reset it,
replace the batteries (see “Installin
e 9). Then press
Pa
RESET
again.
Batteries” on
Connecting to the Phone Line
The CID-941 connects to a modular telephone line
jack and your telephone. If your telephone wirin
does not have a modular wall jack, you can update
the wirin
at your local RadioShack store, or have the telephone company update the wiring for you.
Notes:
yourself using jacks and adapt ers avail able
• The USOC number of the jack to be installed is
RJ11C (for a sin
le-line phone) or RJ14C (for a
two-line phone).
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• You can connect up to four CID-941s to the
same phone line (see “Usin
ondary Switch” on Pa
Waitin
operation, do not conne ct more th an four
the Master/Sec-
e 15). For proper Call
CID-941s, or a CID-941 and another Caller ID
module with Call Waitin
, to the same phone
line. You can connect other Caller ID systems
without the Call Waiting function to the same
phone line.
Connecting to a Single-Line Phone
1. Unplug your telephone’s modular cord from the
wall jack, and plu
it into the CID-941’s
jack.
2. Plug one end of the supplied modular cord into
the CID-941’s
TEL LINE
jack.
3. Plug the other end of the cord into the wall jack.
PHONE
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Using the Master/Secondary Switch
The CID-941’s
M/S
(master/secondary) switch lets
you easily connect up to four CID-941 Caller ID modules to the same phone line, so you can receive Caller ID and Call Wai tin
phone on that line. Simply set
M
941’s to
, and set it to S on all (up to three) others.
information at more than one
M/S
on one of the CID-
Notes:
• If you connect only one CID-941 to a phone line,
M/S
set its
M/S
•If
941’s is set to
switch to M.
on more than one (or none) of the CID-
M
, incoming calls might be discon-
nected.
• You can also connect other Caller ID modules
that do not have the Call Waiting function to the
same phone line as your CID-941’s, as lon
as
the total number of Caller ID modules connected
to the line does not exceed four.
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• If you connect another type of Caller ID module
that has Call Waitin
(other than a CID-941) to
the same phone line as your CID-941’s, the Call
Waiting signal can be garbled or not received.
Connecting to a Two-Line Phone
To record information about calls received on a twoline phone, you need two CID-941’s and an optional
triplex adapter (available at your local RadioShack
store). Each system only records information about
calls received on the line to which it is connected.
Follow these steps to connect two systems to a twoline phone.
1. Unplu
2. Plu
3. Plug one end of the supplied modular cord into
your telephone’s modular cord from the
wall jack and plu
it into L1+L2 on the triplex
adapter.
the triplex adapter into the wall jack.
the
TEL LINE
jack on one of the systems.
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4. Plug the other end of the cord into L1 or L2
5. Repeat Steps 3 and 4 to connect another CID941 to the jack (L1 and L2) on the triplex
adapter.
6. Slide the M-S switch (located on the back of CID-
941) on both units to
M.
Connecting an Answering Machine
1. Unplug the answering machine’s modular cord
from its line jack, then p lu
TEL LINE jack.
941’s
2. Plu
one end of the supplied modular cord into
the CID-941’s
PHONE jack, then plu
end of the cord into the answerin
line jack.
3. Set the answerin
at least two rin
machine to ans wer c al ls a fter
s. This gives the CID-941 time to
record the caller informati on that the phone co mpany sends between the first and second rin
the cord into the CID-
the other
machine’s
s.
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MOUNTING THE SYSTEM
You can set the CID-941 fl at on a des k, she lf, tabl e or
set it at an an
bottom of the CID-941.
Mounting on a Wall
To mount the CID-941 on a wall, you need two
screws (not supplied) with heads that fit into the keyhole slots on the bottom of the CID-941.
1. Mark the mounting screw locations on the wall
with the keyhole slots on the bottom of the CID.
2. Drill a hole in the wall at each marked location.
3. Insert a screw into each hole, letting the head
extend
4. Connect the CID-941 (see “Makin
tions” on Pa
back of the CID-941 with the screw heads and
slide the system down over the screw heads.
le by pulling out the leg located on the
1
/8 inch from the wall.
the Connec-
e11). Align the keyhole slots on the
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5. Align the keyhole slots on the back of the CID941 with the screw heads and slide the system
down over the screw heads.
SETTING THE DISPLAY
LANGUAGE
The CID-941 is preset
to display messa
lish, but you can
En
es in
RadioShack
CALLER ID
CALL WAITING
set the system to display messages in En-
lish or Spanish.
DELETE
FLASH
CALL BACK
DIAL 10
DIAL 7 1+DIAL
Notes:
• You must connect the system to a telephone line
before settin
• Hold down
when chan
the display language.
REVIEW
for at least six seconds
languages.
REVIEW
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To display text in Spanish, repeatedly press REVIEW
or until NO
Then hold down
XX LLAMADAS
Spanish.To reset the system to En
REVIEW
press
REVIEW
appears. The CID-941 is set to
or until NO
CALL
or XX
until NO
CALLS
appears.
LLAMADA
lish, repeatedly
LLAMADA
or
or XX
LLAMADAS
until NO
is set to En
appears. Then hold down REVIEW
CALL
lish.
or XX
appears. The CID-941
CALLS
ADJUSTING THE DISPLAY
CONTRAST
1. Press REVIEW
shows the total number of stored calls. If there
are no stored calls,
2. Hold down
REVIEW
CONTRAST: XX
between
20
00
and 15).
REVIEW
and
NO CALL
for about 5 seconds.
appears (XX is a number
. The system
appears.
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3. Repeatedly press REVIEW to increase the
contrast up to
down to
Note:
fore you press
4. Press DELETE to store the setting.
00
If
CONTRAST
REVIEW
or REVIEW to decrease
15
.
level number disappears be-
or repeat Steps 1–3.
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OPERATION
RECEIVING AND STORING
CALLS
Caller ID is a service provided by your telephone
company. When you subscribe to this service, the
telephone company sends the caller’s telephone
number (and name, if available) and the call’s date
and time between the first a nd se cond ri n
tem receives and displays this information for each
call and updates th e display with the c urr ent date and
time. The display also shows if caller information is
not available or if the number is blocked by the sender.
Your CID-941 saves up to 81 call records (the most
recent is 01), then replaces the oldest call with each
new one.
When a new or repeat call from the same number
comes in,
about 6 seconds, the call information is replaced by
NEW CALL
and the latest call information appear. After
and the red indicator flash,
s. The sys-
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the time display, but the red indicator flashes until
you review th e call records.
Note: If you have a phone that has a hol d featur e, we
do not recommend usin
hold for very long. The Caller ID information sent by the phone company mi
disconnect a caller on hold if a new call comes in.
ht
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CALL WAITING WITH DUAL
DISPLAY
RadioShack
DELETE
FLASH
DIAL 7 1+DIAL
CALL BACK
DIAL 10
CALLER ID
CALL WAITING
REVIEW
If you are using the telephone and you subscribe to
Call Waitin
service and a new call comes in, the
system will show the new call information and
appears. The new caller name and number, if available, appears on the second and third line and
WAIT
flashes. The information for the first caller and always appear on the first line.
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Press FLASH to switch to the new call. The first caller’s information moves to the second and third rows
WAIT
flashes.
and
Press FLASH again to switch between the callers.
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REVIEWING CALL RECORDS
To see how many calls are stored, press
or while the time displays. XX
on the display.
To view the call records, repeatedly press
to move back through the calls or
move forward throu
Notes:
• If no call information is stored, NO
appears when you press
• If you do not press any key within 30 seconds,
the system automatically returns to the time display.
• If a stored phone number is more than 12 di
(a call from another country, for example), the
balance information be
cally after 3 seconds.
• After you review all calls,
appears. Press
ain.
a
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h them.
REVIEW
REVIEW
ins scrolling automati-
REVIEW
appears
CALLS
REVIEW
REVIEW
or .
END OF LIST
to view the calls
to
CALL
its
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DISPLAYED CALL INFORMATION
The CID-941 displays the following informati on:
Display Description
XX
PRIVATE NAME
NOMBRE
PRIVADO
PRIVATE NUMBER
NUMERO
PRIVADO
END OF LIST
FIN
DE LA
LISTA
Appears when you are
a new call
viewin
record or have an
incoming call (if you
subscribe to Call Waiting).
The caller blocked the
name.
The caller blocked the
number.
Appears when you
reach the end of stored
call records.
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Display Description
UNKNOWN NAME
NBR
DESCONOCIDO
UNKNOWN NUMBER
NO.
DESCONOCIDO
ERROR
ERROR
NO CALL
NO
LLAMADA
CALL-Fd
CFd
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The caller is not withi n a
Caller ID service area
that provides either the
name or number.
The number is not within
a Caller ID service area
that provides the number.
There is an error in the
Caller ID information
transmission. Occasional errors are normal.
There are no call
records in the system’s
memory.
The call was forwarded
from a number set to
forward all calls.
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Display Description
CALL-Fd BUSY
CFd
OCUPADO
LDC
LDC
xX
xX
MESSAGES
MENSAJES
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The call was forwarded
from a number set to
forward a call if the line
is busy.
The call is long distance.
Appears when you
receive repeat calls fr om
the same phone num-
is the number of
ber.
X
calls received from that
number.
A message is waiting.
Indicates the phone is
off-hook.
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Display Description
WAIT
ESPERA
XX NEW CALL
XX NUEVO
XX CALLS
XX
LLAMADAS
--------------
--------------
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Appears when you have
a call on Call Waitin
The name and number
of the caller also app ear,
if available.
Shows the number of
new calls.
Shows the total number
of calls.
If your Caller ID receives
only the caller’s na me or
only the caller’s nu mber ,
dashes appear in place
of the missin
tion.
.
informa-
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DIALING NUMBERS FROM CALL
RECORDS
To dial a telephone number stored in the Caller ID
call record memory, press
view the desired call re cord. L ift the hands et and confirm a dial tone. Press
1+DIAL
or
telephone number.
depending on the area code) to dial the
REVIEW
CALL BACK (DIAL 7, DIAL 10
Different Area Code
To call back a number received by the CID-941 that
has a different area code (for example, the number
received by the system is “8175551212” and your
area code is “818”):
1+DIAL
•Press
(18175551212).
•Press
(8175551212).
to dial 1 + 10 digits received
DIAL10
to dial the 10 digits received
or to re-
,
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Same Area Code
To call back a number received by the CID-941 that
has the same area code (for exa mple, the numb er received by the system is “8175551212” and your area
code is “817”):
• Press
DIAL 7 to
code (5551212).
817
• Press
on your phone, then press
the CID-941 to dial the 10 di
(8175551212).
1
• Press
on your phone, then pre ss
CID-941 to dial 1 + 7 d i
(15551212).
• Press
1817
the CID-941 to dial the 1 + 10 di
(18175551212).
Note:
The system cannot dial a number if the Caller
ID record is name only.
dial 7 digits without the area
its received
DIAL 7
its without the ar ea code
on your phone, then press
its received
DIAL 7
on The
DIAL 7
on
on
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DELETING CALL RECORDS
You can delete individual call records or all call
records stored in the system.
To delete a sin
until the Caller ID record you want to delete dis-
plays, then p ress
that record and automatically renumbers the remaining call records.
To delete all call records, press
The system displays the number of stored call
records,
seconds unt il you s ee
leted.
XX CALLS
le record, press
DELETE
twice. The system deletes
. Hold down
NO CALL
REVIEW
REVIEW
DELETE
. All records are de-
for about 6
or
or.
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TROUBLESHOOTING
if your CID-941 is no t w o rki ng as it should , thes e sug-
estions might help eliminate the problem.
Problem Suggestion
Frequently displays:
ERROR
ERROR
34
Minor electrical disturbances can affect the
Caller ID information, but
if errors frequently occur,
contact your local telephone company for assistance with the phone line
or your local RadioShack
store for assistance with
the Caller ID system.
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Problem Suggestion
Call Waitin
not work.
does
If you have multiple systems connected to the
same line, check to see
that the
M/S switch is set
correctly on each system
(see “Using the Master/
Secondary Switch” on
e 15).
Pa
You receive a call,
but do not receive
any Caller ID information.
You answered the call
before the CID-941
received the caller information. Wait until the second rin
before answering
a call.
If the system displays a message that you do not understand, see “Displayed Call Information” on
e 27.
Pa
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CARE
To enjoy your RadioShack CID-941 4-Line Display
Caller ID for a lon
• Keep the CID-941 dry. If it
immediately.
• Use and store the CID-941 only in normal temperature environments.
• Handle the CID-941 gently and carefully. Don’t
drop it.
• Keep the CID-941 away from dust and dirt.
• Wipe the CID-941 with a damp cloth occasionally to keep it lookin
time:
ets wet, wipe it dry
new.
Modifyin
components can cause a malfunction and invalidate
its warran ty. If your CID-94 1 is not performing as it
should, take it to your local RadioShack store for assistance. If the trouble is affecting the telephone
lines, the phone company can ask you to disconnect
your CID-941 until you have resolved the problem.
36
or tampering with the CID-941’s internal
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THE FCC WANTS YOU TO KNOW
In the unl ikely event that your CID-9 41 c auses problems on the phone line, the phone company can disconnect your service. The phone company attempts
to notify you in advance. If advance notice is not
practical, the phone company notifies you of your
ht to file a complaint with the FCC.
ri
Also, the telephone company can make changes to
its lines, equipment, operations, or procedures that
could affect the operation of this device. The telephone company notifies you of these chan
vance so you can take the necessary steps to
prevent interruption of your telephone service.
es in ad-
37
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g
gg
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43-941.fm Page 38 Friday, January 28, 2000 10:34 AM
LIGHTNING
Your telephone has built-in protection circuits to reduce the risk of dama
power line current. These protection circuits meet or
exceed FCC requirements. However, lightning strik-
the phone line can damage your telephone.
in
Lightning damage is not common. However, if you
live in and area that has severe electrical storms, we
est that you unplug your syst em during storms
su
to reduce the possibility of dama
e from surges in phone line or
e.
38
43-941.fm Page 39 Friday, January 28, 2000 10:34 AM
Limited One-Year Warranty
This product is warranted by RadioShack against manufacturing defects in material and workmanship under normal use for one (1) year
from the date of purchase from Radi oShack c ompany-o wned stores
and authorized Radio Shack franchisees and deale rs. EXCEPT AS
PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES, INCLUDING THOSE
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE DURATION OF
THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN.
EXCEPT AS PROVIDED HEREIN, RadioShack SHALL HAVE NO
LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY
OTHER PERSON OR ENTITY WITH RESPECT TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY
USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT
LIMITED TO, ANY DAMAGES RESULTING FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY, REVENUE, OR
PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how l ong an implied warranty lasts or the exclusion or l imitation of incid ental or consequ ential dama ge s , s o t h e ab ove l im i t ati o ns or e xc lu s io ns m ay n o t ap p ly t o
you.
In the event of a product defect durin g the war ranty peri od, ta ke the
product and the RadioShack sales receipt as proof of purchase date
to any RadioShack store. Ra dioShack will, at its op tion, unless o therwise provided by law: (a) correct the defect by product repair without charge for parts and labor; (b) replace the product with one of
the same or similar desi gn; or (c) ref und the purch ase price. All replaced parts and products, and products on which a (
Continued
)
39
43-941.fm Page 40 Friday, January 28, 2000 10:34 AM
(
Continued)
or reconditioned parts and products may be used in the performance of
warranty service. Rep aired or replaced parts and products are w arranted for the remainder of the original warranty period. You will be
charged for repair or replacement of the product made after the expiration of the warranty period.
This warranty does not cover: (a) damage or failure caused by or attributable to acts of God, abuse, acciden t, misuse, improper or abno rmal
usage, failure to follow instructions, improper installation or maintenance, alteration, ligh tning or other incid enc e of excess vo ltage or current; (b) any repairs other than those provided by a RadioShack
Authorized Service Facility; (c) consumables such as fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance
costs; or (f) costs of product removal, installation, set-up service adjustment or reinstallation.
This warranty gives you spe cific legal rights, and you may also have
other rights which vary from state to state.
01A00 Printed in China
refund is made, b eco me the pr op erty of RadioShack. Ne w
RadioShack Customer Relations, 200 Taylor Street, 6th Floor,
Fort Worth, TX 76102
We Service What We Sell
ZIM1397000
12/99
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