CID-2904 2-Line Caller ID
Owner’s Manual
Please read before using this equipment.
ˆ
Contents
Features ............................................... 8
Preparation ..................................... ... 10
Installing Batteries/Setup ............. 10
Adjusting the Display’s
Contrast ....................................... 13
Connecting to the
Phone Line ................................... 13
Connecting to an
Answering Machine ...................... 16
Mounting the CID ......................... 17
Operation .................................. ......... 19
Incoming Calls .............................. 19
Message Waiting .......................... 20
Reviewing Call Records ............... 21
Caller ID Messages ............... 22
Deleting Caller ID Records ........... 24
Troublesho oti ng ................. ............... 25
Care ............................................. 26
2000 RadioShack Corporation. All Rights Reserved.
©
RadioShack and RadioShack.com are trademarks used
2
by RadioShack Corporation.
WARNING:
!
shock hazard, do not expose this product to
rain or moisture.
To reduce the risk of fire or
CAUTION
RISK OF ELECTRIC
SHOCK. DO NOT OPEN.
CAUTION:
OF ELECTRIC SHOCK, DO NOT
REMOVE COVER OR BACK. NO USERSERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED PERSONNEL.
!
TO REDUCE THE RISK
This symbol is intended to alert
you to the presence of uninsulated dangerous voltage within
the product’s enclosure that
might be of sufficient magnitude to constitute a risk of
electric shock. Do not open the
product’s case.
This symbol is intended to
inform you that important operating and maintenance
instructions are included in the
literature accompanying this
product.
3
ˆ
Important
Information
• To use this Caller ID (CID), you must
be in an area where Caller ID service
is available, and you must subscribe
to the service.
• Where Caller ID is offered, one or
more of the following options are generally available:
– caller’s number only
– caller’s name only
– caller’s name and number
Your CID displays the caller’s name
only if that option is available in your
area.
• The actual number of Caller ID
records your CID will store depends
on the amount of Caller ID information sent by the phone company.
Your 2-Line CID is ETL listed to UL standards and meets all applicable FCC requirements.
4
Important Information
FCC INFORMATION
We have designed your Caller ID (CID) to
conform to federal regulations, and you
can connect it to most telephone lines.
However, each CID (and each device,
such as a telephone or answering machine) that you connect to the telephone
line draws power from the line. We refer to
this power draw as the device’s
equivalence number,
on the bottom of your CID.
If you use more than one phone or other
device on the line, add up all the RENs. If
the total is more than five (three in
rural areas), your phones might not ring. If
ringer operation is impaired, remove a device from the line.
Your CID complies with Part 68 of the
FCC Rules
vide the FCC registration number and the
REN to your phone company. Both numbers are on the bottom of the CID.
You must not connect your CID to:
. You must, upon request, pro-
or REN. The REN is
ringer
• coin-operated systems
• party-line systems
Important Information
5
• most electronic key telephone systems
In the unlikely event that your CID causes
problems on the phone line, the phone
company can temporarily disconnect your
service. If this happens, the phone company attempts to notify you in advance. If
advance notice is not practical, the phone
company notifies you as soon as possible
and advises you of your right to file a complaint with the FCC.
Also, the phone company can make
changes to its lines, equipment, operations, or procedures that could affect the
operation of this CID. The phone company
notifies you of these changes in advance,
so you can take the necessary steps to
prevent interruption of your phone service.
This CID complies with the limits for a
Class B digital device as specified in Part
15 of the
FCC Rules
. These limits provide
reasonable protection against radio and
TV interference in a residential area. However, your equipment might cause TV or
radio interference even when it is operating properly.
6
Important Information
To eliminate interference, you can try one
or more of the following corrective measures:
• Reorient or relocate the TV or radio’s
receiving antenna.
• Increase the distance between the
CID and the radio or TV.
• Use outlets on different electrical circuits for the equipment and the radio
or TV.
Consult your local RadioShack store if the
problem continues.
LIGHTNING
Your CID has built-in protection circuits to
reduce the risk of damage from surges in
telephone and power line current. These
protection circuits meet or exceed the
FCC requirements. However, lightning
striking the telephone or power lines can
damage your CID.
Lightning damage is not common. Nevertheless, if you live in an area that has severe electrical storms, we suggest that
you unplug your CID when storms
approach t o reduce th e possibi lity of damage.
Important Information
7
ˆ
Features
Your RadioShack 2-Line Caller ID (CID) is
a combination of two Caller IDs. Its two
separate displays and function keys for
each line let you view call records easily. It
stores and displays up to 100 multiple
(name and number) or number-only Caller
ID records for two telephone lines (50 for
each line). The CID displays the caller’s
telephone number (and name, if available
in your area) and the date and time the
call was received, as provided by your local phone company to Caller ID service
subscribers.
Note:
Check with your local phone com-
pany regarding name service availability.
Your CID includes these features:
Three-Line Liquid Crystal Display
makes it easy to see the caller information
and the current time and date simultaneously.
Trilingual Operation
English, French, or Spanish as the message display.
8
— lets you select
Features
—
Call Counter
— shows the number of
calls you have received.
New Call Indicator
— lets you see at a
glance that you have new calls.
Clock
— displays the current time and
date as provided to Caller ID service subscribers by your local telephone company.
Reviewing Scrolling
— lets you easily
scroll through all records in Caller ID
memory.
Contrast Control
— lets you adjust the
display contrast to match your preference.
Message Waiting
— tells you when you
have received a voice mail message (if
you subscribe to the message waiting service from your local phone company).
Note:
The Message Waiting feature does
not work with stutter dial tone service.
Check with your telephone company for
the type of service you have.
Features
9
ˆ
Preparation
INSTALLING BATTERIES/
SETUP
You need six AAA batteries (not supplied)
to power the CID. For the longest operation and best performance, we recommend alkaline batteries, available at your
local RadioShack store.
Cautions:
• Always use fresh batteries of the
required size and recommended
type.
• Do not mix old and new batteries, dif-
ferent types of batteries (alkaline,
standard, or rechargeable), or
rechargeable batteries of different
capacities.
Follow these steps to install batteries.
1. Use a Phillips screwdriver to remove
the battery compartment screw on
the bottom of the CID and slide off the
cover.
10
Preparation
2. Insert six fresh AAA batteries into the
compartment as indicated by the
polarity symbols (+ and –) marked
inside.
3. Turn the CID over so you can see the
display. After you install the batteries,
SET LANGUAGE
ENGLISH
guage) flashes for about 10 seconds.
Note:
If you do not press any button
for about 10 seconds, the CID automatically selects English and the time
and date appear.
4. To select another language, press
8888
8888
REVIEW
REVIEW
guage flashes.
flashes briefly, then
(the default display lan-
FRENCH
.
until the desired lan-
flashes. Press
5. Press
selected language. Or, after about 10
seconds, the CID automatically
stores the displayed language.
REVIEW
12:00AM 1/01
6. Replace the cover and secure it with
the screw.
When flashes or the display dims, replace the batteries.
9 to store the
appears.
Preparation
11
Warning:
promptly and properly. Do not burn or
bury them.
Dispose of old batteries
Caution:
teries. Batteries can leak chemicals that
can damage your CID.
Notes:
Always remove old or weak bat-
• Before you replace the batteries,
have fresh ones on hand. If you do
not install new batteries within about
2 minutes after removing the old
ones, the CID records and the date
and time will be lost. The records
cannot be replaced, but the date and
time will automatically reset when you
receive the next call.
• Unplug both modular line cords from
the CID before you replace the batteries.
• To reset the language, hold down
REVIEW
GUAGE
flashes on the display. Then repeat
Steps 4–5 to set the language.
8888
flashes briefly then
and
9999
until
SET LAN-
ENGLISH
12
Preparation
ADJUSTING THE DISPLAY’S
CONTRAST
Your CID has eight display contrast settings (0–7).
Follow these steps to adjust the display’s
contrast.
1. Hold down
until
rent contrast setting) appears.
2. Continue to hold down
press
desired contrast setting.
3. Release
appear.
DELETE
CONTRAST X (X
REVIEW
DELETE
and
equals the cur-
8888
9999
or
. The date and time
REVIEW
DELETE
to select the
9999
and
CONNECTING TO THE
PHONE LINE
The CID connects to your phone and
phone line using four modular telephone
line connectors. If your phone line does
not have a modular jack, you can update
the wiring yourself using adapters
available at your local RadioShack store.
Or, you can have the telephone company
update your telephone wiring for you.
Preparation
13
Notes:
• If you connect the CID to only one
phone line, the CID displays Caller ID
information for only that line.
• The USOC number of the jack to be
installed is RJ11C (for a single-line
phone jack) or RJ14C (for a two-line
phone jack).
• One two-line modular cord and one
single-line modular cord are supplied.
The two-line cord has four pins inside
the jack. The one-line cord has two
pins inside the jack.
The following illustrations show the possible connections, depending on your
telephone and phone line setup:
For a Two-Line Phone and a Two-Line
Phone Jack
Two-Line Phone
Caller ID
Line 1/Line 2
14
Preparation
For a Two-Line Phone and Two SingleLine Phone Jacks
Two-Line Phone
Caller ID
Line 2 Line 1
For a Single-Line Phone and a TwoLine Phone Jack
One-Line Phone
Caller ID
Line 1/Line 2
For Two Single-Line Phones and a
Two-Line Phone Jack
Phone One
Phone Two
Preparation
Line 1/Line 2
Caller ID
15
For Two Single-Line Phones and Two
Single-Line Phone Jacks
Phone One
Phone Two
Caller ID
Line 2 Line 1
CONNECTING TO AN
ANSWERING MACHINE
You can connect an answering machine
to your CID to answer calls for either or
both phone lines.
Notes:
• We provide only a few of the available options for use of this CID with
an answering machine. You can use
any number of connection combinations with your CID such as a 2-line
telephone or a telephone/ answering
machine combination.
• After connecting the answering
machine, set it to answer after at
least two rings.
16
Preparation
For Both Lines or Line 1 Only
Answering
Machine
Caller ID
Line 1 or
Line 1/Line 2
For Line 2 Only
Answering
Machine
Caller ID
Line 2
MOUNTING THE CID
You can place the CID on a flat surface
with the supplied stand. Or, you can
mount it on a wall.
Note
: The stand comes attached to the
bottom of the CID for desk mounting.
Follow these steps to mount the CID on a
wall.
1. To remove the stand, press down on
the two tabs on the top of the stand
and lift it off.
Preparation
17
2. Select a location near the phone line
jack(s) and mark mounting screw
locations 5
1
/8 inches (130 mm) apart
on the wall.
3. Drill two 1/8-inch (3.5 mm) holes in the
wall at the marked locations.
4. Thread a screw into each hole until
the head extends
1
/8 inch (3.5 mm)
from the wall.
5. Align the two screws with the keyholes on the bottom of the CID. Slide
the CID down onto the screws to
secure it.
18
Preparation
ˆ
Operation
INCOMING CALLS
When you subscribe to Caller ID service
from your phone company, the phone
company sends the caller’s phone number (and name, if available) and the call’s
time and date between the first and second rings. Your CID receives and displays
this information for each call and updates
the current date and time. You cannot
manually set the date and time.
CALL
and the call indicator flash when
you have an incoming call, and the call
record appears for 20 seconds, then the
number of new calls appears. The LINE 1
or LINE 2 indicator flashes to show which
line received the call and continue to flash
until you review all calls.
NEW
flashes and the LINE 1 or LINE 2
indicator flashes to show that you have
received new calls since the last time
you reviewed the stored records.
Operation
19
MESSAGE WAITING
Note:
The message waiting feature does
not work with stutter dial tone service.
Check with your phone company for the
type of service you have.
If you subscribe to the telephone company’s message waiting service and
have a voice-mail message waiting,
CALL
on the display.
mains on the display until you retrieve
the message.
If you are talking on the phone when a call
comes in, it automatically rolls over to
message waiting. The phone company
sends the information after you end the
current call and
pears on the display.
In some area, callers have the option of
blocking the sending of their Caller ID
information. When a caller blocks the
Caller ID information,
CALL–
mation.
MESSAGE WAITING
and
appear
MESSAGE WAITING
MESSAGE WAITING
-PRIVATE
app ears instead of the call infor-
re-
ap-
20
Operation
REVIEWING CALL RECORDS
Each time you receive a call, your CID
stores a record that you can see while you
are on the phone, or review later. Your
CID saves up to 100 call records for two
phone lines (50 records for each line), replacing the oldest call record with a new
call record.
Each call record includes the call number
(order in which the call is received), the
time and date of the call, the caller’s
phone number (if available), and the caller’s name (if available).
To review the call records on
LINE 2
, repeatedly press
9
on that line’s CID.
END OF LIST
scroll before the first or after the last call
record.
Note:
The CID shows up to 10 digits of an
incoming phone number. If the number is
longer , you se e on l y the last 10 di g it s .
appears when you try to
Operation
LINE 1 or
REVIEW
8888
or
21
Caller ID Messages
Display
(English, French,
Spanish)
NEW CALL(S) XX
(three languages)
-PRIVATE CALLAPPEL PERSONNEL
LLAMADA PRIVADA
END OF LIST
FIN DE LIST
FIN DE LISTA
-----ERROR-----
-----ERREUR-----
-----ERROR-----
NO CALLS
AUCUN APPELS
NO LLAMADAS
Appears the first time
you review a new call
record. (XX is the
number of new calls.)
The caller has
blocked the call information from being
sent.
Appears when you
reach the end of your
call records.
The call information
was garbled, or there
was an error during
the transmission of
call information.
Appears when you
press a
if there are no call
records in the CID’s
memory.
Description
REVIEW
key
22
Operation
Display
(English, French,
Spanish)
MESSAGE WAITING
MES. EN ATTENTE
MENSAJE ESPERA
-OUT OF AREA-
-HORS ZONE-
-FUERA DE AREA-
Description
Appears when a
message is waiting
(you must subscribe
to your phone company’s message
waiting service to see
this).
Note:
The message
waiting feature does
not work with stutter
dial tone service.
The caller is not
within a Caller ID service area. No call
information appears.
Operation
23
DELETING CALLER ID
RECORDS
Caller ID records remain in memory until
you delete them, unless they are lost during battery replacement (see “Installing
Batteries/Setup” on Page 10).
To delete a single call record on the desired phone line, repeatedly press that
REVIEW
line’s
record you want to delete, then press
DELETE
The next record appears or, if no other
calls are stored, NO
To delete the call records you have
already reviewed on the desired phone
line, hold down
for about eight seconds.
flashes. The time and date appear after all
reviewed records have been deleted.
8888
or 9 until you see the
twice. The record disappears.
CALLS
DELETE
appears.
for that phone line
ERASE ALL...
24
Operation
ˆ
Troubleshooting
If your CID is not working as it should,
these suggestions might help you eliminate the problem.
Problem Suggestions
Display is
blank.
You have an
incoming call,
but do not
receive any
call information.
Replace the batteries. See
“Installing Batteries/Setup”
on Page 10.
Someone picked up a telephone on the same phone
line before the CID recorded
the call record. This is not a
malfunction.
Check that the CID is correctly and securely connected.
Call your phone company to
verify that your Caller ID service is active.
Troubleshooting
25
CARE
Keep the CID dry; if it gets wet, wipe it dry
immediately. Use and store the CID only
in normal temperature environments.
Handle the CID carefully; do not drop it.
Keep the CID away from dust and dirt,
and wipe it with a damp cloth occasionally
to keep it looking new.
Modifying or tampering with the CID’s
internal components can cause a
malfunction and invalidate its warranty. If
your CID is not performing as it should,
take it to your local RadioShack store for
assistance. If the trouble is affecting the
telephone lines, the phone company can
ask you to disconnect your CID until you
have resolved the problem.
26
Troubleshooting
ˆ
Notes
Notes
27
This product is warranted by RadioShack against manufacturing
defects in material and workmanship under normal use for one (1)
year from the date of purchase from RadioShack company-owned
stores and authorized RadioShack franchisees and dealers. EXCEPT AS PROVIDED HEREIN, RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES,
INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMIT ED IN DURATION TO THE
DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN. EXCEPT AS PROVIDED HEREIN, RadioShack
SHALL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON OR ENTITY WITH RESPECT
TO ANY LIABILITY, LOSS OR DAMAGE CAUSED DIRECTLY OR
INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT
OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING, BUT NOT LIMITED TO, ANY DAMAGES RESULTING
FROM INCONVENIENCE, LOSS OF TIME, DATA, PROPERTY,
REVENUE, OR PROFIT OR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, EVEN IF RadioShack
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply
to you.
In the event of a product defect during the warranty period, take the
product and the RadioShack sales receipt as proof of purchase
date to any RadioShack store. RadioShack will, at its option, unless
otherwise provided by law: (a) correct the defect by product repair
without charge for parts and labor; (b) replace the product with one
of the same or similar design; or (c) refund the purchase price. All
replaced parts and products, and products on which a refund is
made, become the property of RadioShack. New or reconditioned
parts and products may be used in the performance of warranty
service. Repaired or replaced parts and products are warranted for
the remainder of the original warranty period. You will be charged
for repair or replacement of the product made after the expiration of
the warranty period.
This warranty does not cover: (a) damage or failure caused by or
attributable to acts of God, abuse, accident, misuse, improper or
abnormal usage, failure to follow instructions, improper installation
or maintenance, alteration, lightning or other incidence of excess
voltage or current; (b) any repairs other than those provided by a
RadioShack Authorized Service Facility; (c) consumables such as
fuses or batteries; (d) cosmetic damage; (e) transportation, shipping or insurance costs; or (f) costs of product removal, installation,
set-up service adjustment or reinstallation.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
RadioShack Customer Relations, 200 Taylor Street, 6th Floor, Fort
Worth, TX 76102
We Service What We Sell
12/99
11A00
43-2904 Printed in Malaysia
Limited One-Year Warranty
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