Quantum SNC 5101 User Manual
SNC™ 5101
for the Scalar
®
100
User Manual
Copyright Notice
© Copyright ADIC 2001
The information contained in this document is subject to change without notice.
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© Copyright ADIC Europe 2001
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Document number: 62-0197-01
Rev A
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Table of Contents
List of Figures..................................................................................................... ix
List of Tables..................................................................................................... xiii
Notices................................................................................................................... 1
ADIC Limited Product Warranty .......................................................................1
ADIC End User License Agreement ..................................................................2
Safety Notices.....................................................................................................5
Safety Inspection............................................................................................ 6
How to Power Down the SNC....................................................................... 6
Environmental Notices and Statements..............................................................6
Regulatory Notices .............................................................................................7
SNC CE Notice ........................................................................................ ...... 7
Copyright Notice................................................................................................. 8
U.S. Government Rights Restricted............................................................. .......8
Technical Assistance...........................................................................................8
Documentation ....................................................................................................8
Chapter 1: Introduction ......................................................................................9
Overview.............................................................................................................9
Configuration Support......................................................................................10
Address Mapping......................................................................................... 10
Interface Protocol Awareness ...................................................................... 10
ADIC Management Console........................................................................ 10
Access Security Capabilities........................................................................ 11
Scalar Firewall Manager Option.................................................................. 11
Channel Zoning............................................................................................ 11
Data Mover Module..................................................................................... 12
Hardware Product Description and Features....................................................12
Fibre Channel Interfaces.............................................................................. 12
Ultra2 SCSI I/O Interfaces........................................................................... 13
Ethernet................................................................ ......... ............................... 14
Service Port.................................................................................................. 14
LED Indicators............................................................................................. 14
Supported Platforms .........................................................................................15
Supported Devices.................................. ........ ......... .........................................16
Operating Specifications...................................................................................16
Operating Environment................................................................................ 16
Power Consumption..................................................................................... 16
Table of Cont en t s
page iii
Introduction to the ADIC Management Console..............................................17
Client/Server Model .................................................................................... 17
Agent............................................................................................... ............. 17
Server ..................................................................................... ......... ............. 17
Client............................................................................................... ............. 18
Features.............................................................................................................18
SNMP............................................................................ ......... ......... ............. 18
SNMP Community Support......................................................................... 19
Security .............................................. .......................................................... 19
SAN Access Control.................................................................................... 19
Host Registration Service............................................................................. 20
Saved Views................................................................................................. 20
Network Discovery ...................................................................................... 20
Configuration Options.................................................................................. 20
Software Updates......................................................................................... 20
Event Logging.............................................................................................. 21
Health Checks ............................................. ................................................. 21
Views.................................................. ......... ......... ........................................ 21
Heartbeat....................................................................... ......... ......... ............. 22
Chapter 2: Installation ......................................................................................23
Pre-installation Checklist..................................................................................23
Installation Checklist........................................................................................26
Library and Controller Cabling to Drives.................................................... 28
Post-installation Checklist................................................................................35
Other Installation Issues.................................. ......... .........................................36
Host Bus Adapter Setup.............................. ......... ......... ............................... 36
Installing the SAN Explorer and Host Registration Service........................ 37
Power-Up and Boot Sequence Guidelines................................................... 38
Install the ADIC Management Console Software........................................ 38
Installation Requirements............................................................................. 39
Installing the Software on Windows NT/Windows 2000............................ 39
Startup and Configuration............................................................................ 40
page iv
Chapter 3: Using the ADIC Management Console ........................................43
Starting the ADIC Management Console.........................................................43
Tree View .........................................................................................................45
Fibre Channel Port Modes and Connection Options.................................... 47
File Menu Group...................................................... .........................................52
Save Current View....................................................................................... 52
Save Current View as................................................................................... 53
Open a Previous View.................................................................................. 53
Exit........................................................................................................... .... 54
View Menu Group............................................................................................55
Table of Contents
SNC 5101 Front Panel .................................................. ......... ......... ............. 55
Refresh SNC 5101 Data............................................................................... 55
Admin Menu Group..........................................................................................56
Connect to Server ........................................................................................ 57
Logon .......................................................................................................... 57
Change Password......................................................................................... 57
Logoff............................................................................ ............................... 58
Add New User.............................................................................................. 58
Remove User................................................................................................ 59
If You Lose the Password............................................................................ 60
Tools Menu Group............................................................................................60
Discover Net................................................................................................. 60
Connect ........................................................................................................ 61
Disconnect....................................................................................... ......... .... 62
Health Check.......................................................................... ......... ............. 63
Events................................................................... ......... ............................... 65
Save SNC 5101 Configuration..................................................................... 70
Load SNC 5101 Configuration .................................................................... 71
Controls Menu Group.......................................................................................72
Feature Enable.............................................................................................. 73
Feature Enable: Scalar Firewall Manager.................................................... 73
Feature Enable: Data Mover Module........................................................... 74
Access Options............................................................................................. 74
Access Options: Channel Zoning................................................................. 74
Access Options: Scalar Firewall Manager................................................... 76
SNMP Community Strings .......................................................................... 79
SCSI Channel............................................................................................... 79
Fibre Channel............................................................................................... 82
Device Mapping........................................................................................... 84
Pre-Assigning Device Numbers............................................................... .... 87
Update Firmware.......................................................................................... 90
Restart SNC 5101..................................................................................... .... 91
Identify SNC 5101 ....................................................................................... 92
Remote Events and Notifications .....................................................................92
Event Logging and Viewing........................................................................ 92
Events and Traps.......................................................................................... 94
Heartbeats............................................................................... ...................... 94
Health Check.......................................................................... ......... ............. 95
Health Check Level Control......................................................................... 96
Health Check Interval ................................................... ............................... 98
Performance Impact of Health Checks ........................................................ 98
Table of Cont en t s
Chapter 4: Scalar Firewall Manager ...............................................................99
Introduction to Scalar Firewall Manager..........................................................99
Host Registration............................................................................................100
page v
Installing the Host Registration Service..................................................... 100
Installing Scalar Firewall Manager.................................................................101
Installation Instructions.............................................................................. 102
Installation Steps for a New SNC.............................................................. 102
Installation Steps for an Existing SNC....................................................... 109
Entering Host Parameters...............................................................................114
Changing Access Permissions........................................................................116
Determining LUN Assignments .....................................................................117
Adding and Removing Hosts..........................................................................118
Adding a Host to the SAN Configuration.................................................. 118
Combining SFM with Channel Zoning ..........................................................120
Chapter 5: Maintenance Action Plans ...........................................................121
Service Reference Table ............................................................................ 122
Start MAP.......................................................................................................129
Event Code or Obvious Symptom.............................................................. 129
Visually Inspect LEDs............................................................................... 129
Check for Problems on Attached SCSI Devices........................................ 129
Check FC Host Versions............................................................................ 129
Check SNC Product Versions.................................................................... 130
Check Event Log........................................................................................ 130
Quick Component Check........................................................................... 131
Perform Health Check................................................................................ 131
Check the Host Event Log......................................................................... 131
Database Full MAP.........................................................................................131
Device Access MAP.......................................................................................132
Check Fibre Channel Port Status ............................................................... 133
Check SCSI Channel Devices.................................................................... 133
Check Channel Zoning Settings................................................................. 133
Check Fibre Channel Initiator Port Mode.................................................. 133
SCSI MAP ......................................................................................................134
Get SNC SCSI Information........................................................................ 134
Check Attached SCSI Devices from the Service Port ............................... 135
Compare Listed versus Physical Devices .................................................. 135
Compare Listed versus Supported Devices................................................ 135
Check SCSI Bus Termination.................................................................... 135
Check for Multiple SCSI IDs..................................................................... 136
Improper Device Type............................................................................... 137
Examine SCSI Cables................................................................................ 137
Examine SCSI Connectors......................................................................... 138
SCSI Health Check .................................................................................... 138
SCSI Loop Back Test................................................................................. 139
Testing SCSI Cables .................................................................................. 139
Isolating SCSI devices............................................................................... 140
Restore SCSI Setup.................................................................................... 141
page vi
Table of Contents
Fibre Channel MAP........................................................................................142
Verify Fibre Channel Connections............................................................. 142
Test GBIC .................................................................................................. 142
Examine Cables.......................................................................................... 143
Fibre Channel Loop Back Test .................................................................. 143
Testing Fibre Channel Optical Cable......................................................... 144
Replace Fibre Channel Cable................................................. .................... 144
Replace Fibre Channel Device............................................... .................... 144
SNC MAP.......................................................................................................145
Observe Operational LED Behavior...................................... ......... ........... 145
Temperature MAP ..........................................................................................145
Notification of Problems in Temperature Subsystem................................ 145
Temperature Warnings or Alarms Received.............................................. 146
Fan Speed is in Warning or Alarm Range ................................................. 146
Power MAP.....................................................................................................147
Ethernet MAP.................................................................................................147
Service Port MAP...........................................................................................152
Check the RS-232 Cable............................................................................ 152
Check Connection with Boot Messages..................................................... 152
Chapter 6: Removal and Replacement Procedures .....................................153
Handling Electrostatic Discharge-Sensitive Parts ..........................................153
Removing and Replacing the GBIC...............................................................154
Removing the GBIC................................................................................... 154
Replacing the GBIC................................................................................... 154
Preparing for Removal and Replacement of the SNC....................................154
Removing and Replacing the SNC ............................................................ 155
Removing the SNC .................................................................................... 155
Replacing the SNC..................................................................................... 155
Final Diagnostic Tests ....................................................................................155
Final Test Preparation................................................................................ 156
Fibre Channel Tests.................................................................................... 156
Ethernet Test .............................................................................................. 157
SNC Network Setup........................................................................................157
Updating the SNC...........................................................................................159
Post-Repair Checklist .....................................................................................160
Table of Cont en t s
Appendix A: Connecting to the Service Port ................................................163
Service Port Connections................................................................................163
Connecting the Service Terminal ...................................................................164
Initial Setup of HyperTerminal.................................................................. 164
Verifying the Connection........................................................................... 165
Updating Firmware and Configurations.........................................................165
Updating SNC Firmware............................................................................ 166
page vii
Saving a Configuration File....................................................................... 166
Loading a Configuration File..................................................................... 166
Zmodem Status Code Table....................................................................... 167
Setting the Time and Date.......................................................................... 168
Appendix B: Service Port Command Reference .......................................... 171
Appendix C: Diagnostic Command Reference .............................................247
Boot Modes.....................................................................................................247
Entering Diagnostic Mode......................................................................... 247
Restoring Normal Mode............................................................................. 248
Special Procedures..........................................................................................248
Health Check.......................................................................... ......... ........... 248
Manual Health Check................................................................................. 248
Event Log Dump........................................................................................ 249
Retrieving the Code 43 Dump File............................................................ 249
Boot Mode Commands...................................................................................250
Diagnostic Commands....................................................................................251
Appendix D: POST Error Codes ................................................................... 255
POST Boot Behavior......................................................................................255
ROM Init.................................................................................................... 255
Initial POST ............................................................................................... 255
Secondary POST........................................................................................ 257
POST Service Menu .......................................................................................258
A - Cold boot from [A]lternate bootrom.................................................... 259
B - Cold [B]oot from primary bootrom...................................................... 259
R - [R]eceive new boot image from serial port.......................................... 259
V- full [V]ersion information..................................................................... 260
Error Displays ............................................................................................ 260
page viii
Appendix E: Startup Message Reference ......................................................261
Bootrom Messages..........................................................................................261
LIC Initialization Messages............................................................................261
Final Startup Messages...................................................................................262
Appendix F: Glossary ...................................................................................... 265
Index ................................................................................................................. 267
Table of Contents
List of Figures
Figure 1-1: Configuration Overview ............................................. 9
Figure 1-2: Configuration Detail ................................................. 10
Figure 1-3: LEDs ......................................................................... 14
Figure 1-4: Client Server Model .................................................. 17
Figure 1-5: LED Indicators on Front Panel View ........................ 21
Figure 2-1: Placement of Thumbscrews on Unit ......................... 26
Figure 2-2: SCSI Cabling for One Drive and One Channel ........ 29
Figure 2-3: Channel Zoning for Two SCSI Channels ................. 29
Figure 2-4: SCSI Cabling for Two Drives and Two Channels .... 30
Figure 2-5: SCSI Cabling for Three Drives and Two Channels .. 31
Figure 2-6: Channel Zoning for Four SCSI Channels ................. 31
Figure 2-7: SCSI Cabling for Four Drives and Two Channels .... 32
Figure 2-8: SCSI Cabling for Five Drives and Three Channels .. 33
Figure 2-9: SCSI Cabling for Six Drives and Four Channels ...... 34
Figure 2-10: Logon to Server ....................................................... 40
Figure 2-11: Add New User ......................................................... 41
Figure 3-1: Connect to Server ...................................................... 44
Figure 3-2: Log On ...................................................................... 44
Figure 3-3: Initial Tree View ....................................................... 45
Figure 3-4: Expanded Tree View ................................................. 46
Figure 3-5: Icons for Channel Modes and Channel Type ............ 47
Figure 3-6: Information About a Selected Channel ..................... 49
Figure 3-7: Icons Used in Tree View ........................................... 50
Figure 3-8: Information About a Selected Device ....................... 50
Figure 3-9: Information About a Selected Host ........................... 51
Figure 3-10: File Menu ................................................................ 52
Figure 3-11: Save Current View as .............................................. 53
Figure 3-12: Saved Views ............................................................ 54
Figure 3-13: File Menu: Exit Option ........................................... 54
Figure 3-14: View Menu .............................................................. 55
Figure 3-15: Front Panel View .................................................... 55
Figure 3-16: Right-Click Menu: Refresh ..................................... 56
Figure 3-17: Admin Menu Group Pull-Down ............................. 56
Figure 3-18: Connect To Server .................................................. 57
Figure 3-19: Logon to Server ....................................................... 57
Figure 3-20: Change Password .................................................... 58
Figure 3-21: Logoff Verification ................................................. 58
Figure 3-22: Adding a User ......................................................... 59
List of Figur es
page ix
Figure 3-23: Removing a User ..................................................... 59
Figure 3-24: Tools Menu ............................................................. 60
Figure 3-25: Discover Net ........................................................... 60
Figure 3-26: Connect to an SNC .................................................. 61
Figure 3-27: Right-Click Menu: Connect .................................... 62
Figure 3-28: Disconnect ............................................................... 62
Figure 3-29: Right-Click Menu: Disconnect ............................... 63
Figure 3-30: Health Check Submenu ........................................... 63
Figure 3-31: Right-Click Menu: Perform Health Check ............. 64
Figure 3-32: Health Check Setting .............................................. 64
Figure 3-33: Events Submenu ...................................................... 65
Figure 3-34: Event Reporting Level ............................................ 66
Figure 3-35: View Event Log ...................................................... 66
Figure 3-36: Saving an Event Log ............................................... 67
Figure 3-37: Clearing the Event Log ........................................... 67
Figure 3-38: Event Trap Thresholds ............................................ 68
Figure 3-39: Change Event Threshold Dialog Box ..................... 69
Figure 3-40: Event Trap Window ................................................ 70
Figure 3-41: Saving a Configuration ........................................... 70
Figure 3-42: Warning Before a Configuration is Loaded ............ 71
Figure 3-43: Load a Configuration .............................................. 71
Figure 3-44: Loading a Configuration From the Server .............. 72
Figure 3-45: Controls Menu ........................................................ 72
Figure 3-46: Enabling Optional Features ..................................... 73
Figure 3-47: Enter License Key to Enable SFM .......................... 73
Figure 3-48: Access Options ........................................................ 74
Figure 3-49: Right-Click Menu: Channel Zoning ....................... 75
Figure 3-50: Default Channel Zoning Settings ............................ 76
Figure 3-51: Right-Click Menu: Scalar Firewall Manager .......... 77
Figure 3-52: Scalar Firewall Manager Access Settings ............... 78
Figure 3-53: SNMP Community Strings ..................................... 79
Figure 3-54: Right-Click Menu: SCSI Channel Parameters ........ 80
Figure 3-55: SCSI Channel Controls: Target to Initiator ............ 80
Figure 3-56: First SCSI Reset Warning ....................................... 81
Figure 3-57: Second SCSI Reset Warning .................................. 82
Figure 3-58: Right-Click Menu: Fibre Channel Parameters ........ 82
Figure 3-59: Fibre Channel Default Settings ............................... 83
Figure 3-60: Right-Click Menu: Device Mapping ...................... 84
Figure 3-61: Devices Available for Mapping .............................. 85
Figure 3-62: Device Mapping Window ....................................... 86
Figure 3-63: Devices That Have Been Remapped ....................... 87
Figure 3-64: Add New SCSI Device ........................................... 88
page x
List of Figures
Figure 3-65: Add New Fibre Channel Device ............................. 88
Figure 3-66: New SCSI Channel Device ..................................... 89
Figure 3-67: Device Mapping Warning ....................................... 89
Figure 3-68: Right-Click Menu: Update Firmware ..................... 90
Figure 3-69: Update Firmware .................................................... 91
Figure 3-70: Right-Click Menu: Restart ...................................... 91
Figure 3-71: Warning Before Restarting ..................................... 92
Figure 3-72: Identify ....................................................................92
Figure 3-73: Viewing Events in the Event Log ........................... 93
Figure 3-74: Event Trap Displayed By Client ............................. 94
Figure 3-75: Successful Health Check ......................................... 96
Figure 3-76: Health Check Interval ............................................. 98
Figure 4-1: One Registered Host Online ................................... 103
Figure 4-2: Detail of Host Information in Tree View Panel ...... 103
Figure 4-3: Confirming That Two Registered Hosts are Online 104
Figure 4-4: Determining the Assigned LUN ............................. 105
Figure 4-5: Initial SFM Window Before Access Assignments . 106
Figure 4-6: SFM Host Parameters Pop-Up ................................ 107
Figure 4-7: Assigning Host Access Permissions ....................... 108
Figure 4-8: Device LUN Pop-Up Parameters ............................ 109
Figure 4-9: Two Hosts Online ................................................... 111
Figure 4-10: Detail of Tree View Panel ..................................... 111
Figure 4-11: Checking Access Settings Inherited from Hosts ... 112
Figure 4-12: Checking the Assigned LUN ................................ 113
Figure 4-13: Unknown Host Parameters ................................... 114
Figure 4-14: Entering Parameters for a Fibre Channel Switch .. 115
Figure 4-15: Changing Access Permissions .............................. 116
Figure 4-16: Determining the Assigned LUN ........................... 117
Figure 4-17: Adding a New Host ............................................... 119
Figure 5-1: Ethernet Port on Faceplate ...................................... 147
Figure 6-1: Ethernet Port ........................................................... 158
Figure A-1: Service Port Pinout ................................................. 163
Figure D-1: ROM Init ................................................................ 255
Figure D-2: Initial POST ........................................................... 255
Figure D-3: Simple Access ........................................................ 256
Figure D-4: Bitwalk Test ........................................................... 256
Figure D-5: Memory Size .......................................................... 256
Figure D-6: Pattern Test ............................................................ 257
Figure D-7: Address Test ........................................................... 257
Figure D-8: Identify and Execute .............................................. 257
Figure D-9: Start of Bootrom ..................................................... 258
Figure D-10: NMI 1 ...................................................................258
List of Figur es
page xi
Figure D-11: NMI 2 ...................................................................258
page xii
List of Figures
List of Tables
Table 1-1: Fibre Channel Connections .....................................................12
Table 2-1: Pre-Installation Steps ...............................................................23
Table 2-2: Installation Steps .....................................................................26
Table 2-3: Cabling for Two or Three Drives Over Two Channels ...........30
Table 2-4: Cabling for Four Drives over Two Channels ..........................32
Table 2-5: Cabling for Five or Six drives Over Four Channels ................33
Table 2-6: Post-Installation Steps .............................................................35
Table 3-1: Health Check Levels ...............................................................65
Table 3-2: Event Viewing Levels .............................................................93
Table 5-1: Maintenance Action Plans Troubleshooting Table ...............121
Table 5-2: Event Viewing Levels ...........................................................122
Table 5-3: Service Reference Table ........................................................123
Table 5-4: Action Reference Table .........................................................128
Table 6-1: Post-Repair Checklist ............................................................160
Table A-1: DB-9 RS-232 Connector Pin Assignments ..........................163
Table A-2: Null Modem Cable Connections ..........................................164
Table A-3: Zmodem Status Codes ..........................................................167
Table B-1: Commands Grouped by Function .........................................171
Table B-2: Environmental Channels .......................................................185
Table B-3: Event Log Levels ..................................................................207
List of Tables
page xiii
page xiv
List of Tables
Notices
This manual is intended to provide instruction an d reference for the ADIC SNC™ 5101
for the Scalar 100® tape library.
ADIC Limited Product Warranty
1. Subject to the limitations set forth below, ADIC warrants to Buyer as follows:
a.) For 3 years from the date of delivery to Buyer, all hardware products
manufactured by ADIC (hereafter Products), excluding drives and media
manufactured by third parties, which are covered by paragraph (c) below, will be
capable of performing substantially in accordance with the app licable specificati ons
for such Products stated in documentation supplied by ADIC;
b.) All hardware repairs made by ADIC will be free from defects in material and
workmanship for the greater of the original warranty period or 3 months from the
date such repairs are made; and
c.) With respect to drives, tapes, and software manufactured by a third party, which
are supplied by ADIC, Buyer will be the beneficiary of the manufacturer’s
warranties, if any, SUBJECT TO THE LIMITATIONS STATED THEREIN. Copies
of such manufacturer’s warranties will be made available to Buyer upon request.
ADIC DISCLAIMS AND EXCLUDES ALL WARRANTIES WITH RESPECT
TO SUCH ITEMS.
Notices
2. The foregoin g wa rr a nt ie s wi ll be vo id e d if th e Pro duct s are no t pr ope rl y installed, serviced, used, or maintained acc or di ng to ADI C’s printed instructions or if the Products
have been damaged or modified after delivery. Buyer assumes responsibility for the
selection of the Products for the uses for which they are purchased.
3. If a defect is found and reported to ADIC in writing within the warranty period, ADIC
will, in its sole discretion and as its sole responsibility and liability and as BUYER’S
SOLE AND EXCLUSIVE REMEDY for breach of warranty, either repair or replace
the nonconforming Product or accept the return thereof and refund to Buyer the price
paid to ADIC for such nonco nform ing P roduct. ADIC will r espond t o Buyer’ s r equest
for return material authorization within 72 ho urs of Buyer’s notice. All warranty
repair work or inspections must be performed at an ADIC facility designated by
ADIC. Shipment to ADIC’s facility and all risk of lo ss or damage during shipme nt
shall be borne by, or for the account of, Buyer.
4. ADIC will indemnify Buyer for any damages and co sts final ly awarded agai nst Buyer
on the grounds that the Products, in the form and condition delivered by ADIC to
Buyer hereunder , infringe o n any vali d United State s patent s or copyr ights of any thir d
page 1
party, provided that Buyer notifies ADIC in writing of any such claim within 10 days
after learning thereof and that Buyer gives ADIC full control over the defense and settlement of the claim and fully cooperates with ADIC with respect t hereto. If any su ch
claim is brought or is likely to be brought, ADIC may at its option replace or modify
the Products to make them non-infringing, or refund to Buyer, upon the return of the
Products at issue, the price paid therefore, less 20% for each year which has passed
since the date of delivery hereunder. Buyer must discontinue all use of any portion of
the Products that has been replaced or modified or for which such a refund has been
tendered. ADIC’s obligation hereunder will not apply to any claim based on ADIC’s
following Buyer’s or its customers’ specificati ons or requ ests, the use of t he Pr oducts
to practice a process or in conjunction with items not supplied by ADIC, and Buyer
will similarly indemnify ADIC with respect to any such claims. THE FOREGOING
STATES ADIC’S SOLE RESPONSIBILITY, AND BUYER’S SOLE REMEDY,
FOR ANY INFRINGEMENTS OF ANY PROPRIETARY RIGHTS.
5. ADIC DOES NOT WARRANT THAT THE PRODUCTS WILL MEET ALL ENDUSER REQUIREMENTS OR THAT OPERATION OF THE PRODUCTS WILL BE
UNINTERRUPTED OR TROUBLE FREE. THE WARRANTIES SET FORTH
ABOVE ARE THE ONLY WARRANTIES MADE BY ADIC. ADIC EXPRESSLY
DISCLAIMS AND EXCLUDES ALL OTHER REMEDIES, EXPRESS OR
IMPLIED, ORAL OR WRITTEN, ARISING BY LAW OR OTHERWISE INCLUDING PARTICULAR PURPOSE OR THOSE ARISING FR OM COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
6. BUYER ACKNOWLEDGES THAT ADIC HAS NOT MADE, AND BUYER IS
NOT RELYING UPON, ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS TO BUYER REGARDING THE VALUE OF THIS AGREEMENT.
ADIC End User License Agreement
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. In consideration of Licensee's payment of the License fees and subject
page 2
ADIC End User Lice ns e Agreement
of its computers of the same machine architecture, provided that the Software is
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2. Software Ownership and Protection
a.) Title to Software
. The Software and all copies thereof are proprietary to ADIC
and title thereto remains in ADIC. All applicable rights to patents, copyrights,
trademarks, trade secrets or other proprietary rights in the Software and any
modifications made at Licensee's request are and will remain in ADIC.
b.) Restrictions
transfer, publish, disclose, display, provide access via a network or otherwise make
available the Software or any copy thereof to others; (ii) remove, obscure, or alter
any copyright, trade secret, trademark, patent or other proprietary rights notice
affixed to or displayed on the Software or Documentation; (iii) modify, merge with
other programs or translate any portion of the Software into any other assembly or
language; and (v) reverse-assemble, reverse-compile or attempt to derive a source
code equivalent of the Software.
c.) Protections
Documentation and copies thereof in a manner consistent with ADIC's rights
therein and to take appropriate action to satisfy it s obliga tions i n this Agreement by
instruction or agreement with its employees, agents, subcontractors or others who
are permitted access to the Software. All programs or copies developed by or for
Licensee in violation of this License, including translations, compilations, partial
copies and up-dates, are owned by ADIC.
ADIC End User License Agreement
. Licensee will not itself or permit others to: (i) sell, sublicense,
. Licensee agrees to secure and protect the Software, the
page 3
d.) Responsibility. Licensee has sole responsibility for use of the products and any
information entered, use d, or stored thereon, including responsibility for protection
of data from modification, destruction, or disclosure, and for the accuracy and
integrity of the data. ADIC assumes no responsibility for Licensee's negligence or
failure to protect its data.
3. Warranty and Warranty Servicing.
a.) Warranty
. ADIC warrants that for a period of 1 year from installation the
Software will conform to all substantial operatio nal features in ADIC's cur rent
published specifications and will be free of defects which substantially affect
performance of the Software. ADIC does not warrant that the Software will meet
the Licensee’s requirements or that the operation of the Software will be
uninterrupted or error free. T he Licensee must notify ADIC in writing, within 90
days after installation of the Software of Licensee’s claim of any defect. If ADIC
determines that the Soft war e i s de fec tive , A DIC’s sole obligation is fo r AD IC, a t its
option, to correct, any defect in the Software or to accept the return of the Software.
Where Software is returned for claims made during the warranty period, Licensee
will receive a refund for the Software. This warranty is made void if the Licensee or
any third party makes any modifications to the Software. ADIC is not responsible
for corrections necessitated by difficulties or defects traceable to Licensee's errors
or system changes.
b.) Compatibility
. ADIC does not warrant that the So ftwa re is compatible with the
current releases of all operating systems, nor that the Software will be made
compatible with new releases of operating systems within a specified amount of
time, or at all. At Licensee's request, ADIC will notify Licensee of the version level
of the operating system with which the Software is intend ed to be compatible.
c.) Warranty Disclaimer
. EXCEPT FOR THE EXPRESS LIMITED WARRANTY
ST ATED ABOVE, ADIC MAKES NO W ARRANTIES, EXPRESS OR IMPLIED,
FOR THE SOFTWARE, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PA RTICULAR PURPOSE.
page 4
4. Term and Termination. This License commences on the Effective Date and will continue in perpetuity un less Licensee fails to compl y with any conditions of this
License. If Licensee breaches, ADIC may, after allowing Licensee a reasonable time
to cure its default, terminate this License upon written notice to the Licensee. Within
30 days after termination of this License, Licensee will certify, in writing, to ADIC,
that Licensee has discontinued the use of all Software and returned to ADIC the original and all copies of the Software an d Documentat ion in any f orm main taine d by Licensee.
5. DISCLAIMER AND LIMITATION OF LIABILITY. THE LICENSEE HAS THE
SOLE RESPONSIBILITY FOR THE ADEQUA TE PROTECTION AND BACK-UP
OF ITS DATA USED IN CONNECTION WITH THE SOFTWARE. IN NO
EVENT WILL ADIC BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL OR
ADIC End User Lice ns e Agreement
CONSEQUENTIAL DAMAGES OR ANY DAMAGE S W HATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, RERUN TIME, INACCURATE INPUT OR WORK DELAYS, OR ANY PERSONAL OR PROPERTY
DAMAGE ARISING OUT OF OR IN CONNECTION WITH THIS LICENSE OR
THE USE, PERFORMANCE OR NON-PERFORMANCE OF THE SOFTWARE,
WHETHER IN ACTION, IN CONTRACT, OR TORT INCLUDING NEGLIGENCE, EVEN IF ADIC KNEW, SHOULD HAVE KNOWN OR HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE S. ADIC 's LIABILITY
FOR DAMAGES HEREUNDER WILL IN NO EVENT EXCEED THE AMOUNT
OF FEES PAID BY LICENSEE UNDER THIS LICENSE.
6. General.
a.) No Assignment or Modification
Software or Documentation may be sublicensed, assigned, or transferr ed to any
other party without ADIC ’s prior written consent. Any effort contrad ictory with this
is null and void. This License ca n only be mod ified by a written agreement executed
by the parties.
b.) Governing Law and Venue
license. All litigation b e tween the parties, including all applications fo r injunctive
relief, must be conducted before a court of competent jurisdiction in King County,
Washington, USA and both parties consent to personal jurisdiction of such court. If
any of the provisions of this License are held to be invalid under any applicable
statute or law, they are, to that extent, deemed omitted.
c.) Entirety
understands it, and a grees to be bo und by it s terms and co nditions. Fu rther , L icensee
agrees that this is the complete and exclusive statement of the agreement between
the parties and supersede s all proposals or prior agreements, oral or written and all
other communications between the parties relating to the subje ct matter of this
License. Any variance from the terms and conditions of this License or any
supplement in any Licensee purchase order or other written notification or
agreement will be of no effect.
. Licensee acknowledges that it has read this Software License,
. This License is not assignable. None of the
. The laws of the state of Washington will govern this
Safety Notices
Safety Notice s
The ATTENTION notic e i nd icates the possibili ty of damage to a progra m, device,
system, or data.
The DANGER notice warns you of conditions or procedures that could result in death or
severe personal injury.
page 5
DANGER
An electrical outlet that is not correctly wired could place hazardous voltage on
metal parts of the system or the devices that attach to the system. It is the
responsibility of the user to ensu re th at the o utlet is corre ctly wired an d g roun ded to
prevent an electrical shock.
Safety Inspection
Perform the f ollowing s afe ty check s to identif y unsa fe condi tions . Be ca utious of pote ntial
safety hazards not covered in the safety checks. If unsafe conditions are present, determine
how serious the hazards are and whether you should continue before correcting the
problem.
How to Power Down the SNC
1. Perform a controlled system shutdown of attached host systems.
2. Power down the Scalar 100 tape library
Environmental Notices and Statements
Product Recycling
This unit contains recyclable materials. These materials should be recycled where
processing sites are available and according to local regulations.
Lithium Battery
DANGER
Risk of fire, explosion, or burns. Do not short circuit, crush, heat above 100 C,
incinerate, or disassemble the battery
Laser Safety
This unit may contain a si ngl e-mode or multi-mode transceiver, both of which are Class 1
laser products. The transceiver complies with IEC 825-1 and FDA 21 CFR 1040.10 and
1040.11. The transceiver must be operated under the recommended operating conditions.
General Restrictions
The classification is valid only if the module is operated within the specified temperature
and voltage limits. The system using the module must provide power supply protection
that guarantees that the system power source will cease to provide power if the maximum
page 6
Environmental Notice s and Statements
recommended operation limit or more i s d et ected on the +3.3 V/+5 V at the power source.
The operating temperature of the module must be in the temperature range given in the
recommended operating limits. These limits guarantee the laser safety.
Usage Restrictions
The optical ports of the modules must be terminated with an optical connector or with a
dust plug.
Regulatory Notices
SNC CE Notice
The Storage Networking component is a DC component and its regulatory compliance
hinges on the proper use and installation inside the SC100 library. Installation in any other
hardware/application will negate the regulatory compliance for this component and the
hardware in which it was installed in.
Marking by the symbol indicates compliance of this tape library to the EMC
(Electromagnetic C ompatibility) directive of the European Community. Such marking is
indicative that this tape library meets or exceeds the following technical standards:
• EN 55022:1998 — “Limits and Methods of Measurement of Radio Interference
Characteristics of Information Technology Equipment.”
• EN 55024:1998 — “Information technology equipment – Immunity characteristics
– Limits and methods of measurements.”
• EN 61000-3-2 — “Harmonic current emissions test.”
• EN 61000-3-3 — “Voltage fluctuations and flicker in low-voltage supply systems
test.”
• EN 61000-4-2 — “Electrostatic discharge immunity test.”
• EN 61000-4-3 — “Radiated, ra di o- fre quenc y, electromagnetic field immunity test.”
• EN 61000-4-4 — “Electrical fast transient/burst immunity test.”
• EN 61000-4-5 — “Surge immunity test.”
• EN 61000-4-6 — “Immunity to conducted disturbances, induced by radiofrequency fields.”
• EN 61000-4-8 — “Power frequency magnetic field immunity test.”
• EN 61000-4-11 — “Voltage dips, short interruptions and voltage variations
immunity test.”
• EN 60950:1992 + Amd.1:1993 + Amd.2:1993 with considerations to Amd.3:1995
— “Safety of Information Technology Equipment including Electrical Business
Equipment.”
Regulatory No tices
page 7
A “Declaration of Conformity” in accordance with the preceding standards has be en made
and is on file at ADIC Europe, ZAC de Basses Auges, 1, rue Alfred de Vigny, 78112
Fourqueux, FRANCE.
Copyright Notice
Copyright © 1996-2001 by ADIC. All rights reserved. This document is the property of
ADIC. No part of this document may be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language or computer language in any form or by
any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise,
without the express written permission of:
ADIC
10949 East Peakview Ave.
Englewood, CO 80111 USA
Phone: 303-792-9700
FAX: 303-792-2465
U.S. Government Rights Restricted
Use, duplication, or disclosure of either the software or documentation is subject to
restrictions set forth by the U.S. Government in FAR 52.227-19(c)(2) and subparagraph
(c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS
52.227-7013 and/or in similar or following clauses in the FAR, DoD, or NASA FAR
Supplement.
page 8
Technical Assistance
ADIC Technical Assistance Center:
• In the USA and Canada, call 1-800-827-3822
• Outside the USA or Canada, call 303-874-0188 or toll-free 800-9999-3822.
• Send e-mail to: support@adic.com
Documentation
Although the material contained herein has been carefully reviewed, ADIC does not
warrant it to be free of errors or omissions. We reserve the right to make corrections,
updates, revisions, or changes to the information contained he rein.
• Send e-mail to: te ch docs@adic.com
Copyright Notice
Chapter 1: Introduction
This chapter describes the SNC. It provides the followi ng in formation:
•Overview
• Configuration Support
• Hardware Product Description and Features
• Supported Platforms
• Supported Devices
• Operating Specifications
• Introduction to the ADIC Management Console
• Features
Overview
The SNC is the interface between storage and Open System Host interfaces and provides
Fibre Channel to SC SI connectivity as we ll as the ability to mana ge the library and other
devices within the storage network. One possible configuration is illustrated in Figure 1-1.
Introduction
Figure 1-1: Configuration Overview
page 9
Configuration Support
The SNC provides two Fibre Channel interfaces. The FC interfaces are configured with
Giga Bit Interface Converter (GBIC) modules. In addition, the SNC has four Ultra2 SCSI
interfaces. The Ultra2 interfaces are Low Voltage Differential (LVD). See Figure 1-2:
Figure 1-2: Configuration Detail
Address Mapping
The SNC maps addresses across and between these different interfaces and preserves the
persistency of the address maps across power ups of systems, devices, and the SNC. The
SNC supports the attachment of up to 2048 unique devices across multiple interfaces.
Interface Protocol Awareness
The SNC processes SCSI-3 and SCSI-2 protoc ols for disk, tape , and tape medium changer
devices. It can report the host and devices that are attached to its interfaces. The SNC has
the capability to manage the access security between end points on the Fibre Channel
interfaces and the SCSI channels.
ADIC Management Console
The ADIC Management Console offers full capability for remote management,
configuration, and event notification. Each SNC has internal Event Logging, Event
Analysis, and periodic Health Checks for predictive failure analysis. All of these
management, configuration, and notification capabilities are accessible via standard
SNMP protocol for use with major network management applications. The ADIC
Management Console is a value-added software application for remote management and
configuration.
page 10
Configuration Support
Access Security Capabilities
The SNC is aware of the hosts and devices that are attached to its interfaces and provides
access security between hosts and devices. Access security between different hosts and
devices is a requirement for m ulti-initiator SAN solutions. Using the ADIC Management
Console you can partition the SAN for different levels of access and performance.
The SNC provides two tools for managing access security: Channel Zoning and Scalar
Firewall Manager. Depending upon the unit you have purchased one or both of these
options will be available.
Scalar Firewall Manager Option
Scalar Firewall Manager (SFM) technology e nabl es Storage Area Networks with multiple
users to share the same connectivity channels or pipes to access the same or different
storage elements or resources. Therefore, multiple virtual private connections can be
created on the same Storage Networking infrastructure.
SFM is a Virtual Private connection or channel between a storage element and the user of
that element in a Storage Area Network. Scalar Firewall Manager is a method of Access
Security that manages the access between an Initiator (user, host, system, ..) to Target/
LUN (Device, Disk or Tape, ...) and also protects and preserves such permission.
• SFM is completely host independent and requires no software components on the
host.
• SFM has no interface dependencies and supports Fibre Channel, SCSI or any other
SAN interface.
• SFM supports SAN connectivity/fan-out products such as hubs and switches.
• SFM is independent of the storage elements and requires no change in legacy or
new storage devices.
An optional automatic host registration service that sends periodic host status information
to SFM is provided.
SFM is an optional software capability for the SNC tha t re quires a license key to be
enabled.
Channel Zoning
Channel Zoning is a mean s of managing the access se curity between SAN connections a nd
SCSI channels on a channel by channel basis.
• Channel Zoning can be used to secure access between a server and its storage,
segregating them, for example, from other servers and their respective storage.
• The default settings allow all SAN connections to access all SCSI Channels.
Configuration Support
page 11
The Channel Zoning capability is always available to users of the SNC.
Data Mover Module
The SNC can move data directly between storage devices that are attached to it. This
direct movement of data can be f rom disk to disk, disk to ta pe , t ape to di sk or t ape t o t ape .
The Data Mover Module frees-up valuable system resources on the server and
substantially increases the speed of backup and restore operations.
• The Data Mover Module is the engi ne for Ser ver-F ree backup and r estore and HSM
applications that support the Extended Copy Specification (ANSI T10/99-143r1).
The Data Mover Module capability is always available to users of the SNC.
Hardware Pr oduct Description and Features
This section describes the capabilit ies of the pro duct and out lines some o f the key features
of its interfaces.
• An IBM 405GP 200 MHz processor, with integrated instruction and data caches,
and internal serial I/O and Ethernet interfaces
• An Intel 80303 100 MHz Processor, with integrated instructi on and data caches
• 32 MB ECC protected SDRAM program memory
• 128 MB ECC protected SDRAM data buffer memory
• FLASH memory for operational firmware, power on self-test code, diagnostic
functions, and system u tilities.
• Non-volatile SRAM for persistent configuration tables and event logs
• VxWorks real-time operating system (RTOS)
Fibre Channel Interfaces
Interfaces for host and device attachment include two 2-Gb/s bi-directional Short Wave
connections.
Table 1-1: Fibre Channel Connections
Connection Type Connector Cable Type Speed Distance
Optical Short Wave Duplex SC 62.5 µ multimode 1.062.5 Mb/sec 300 m
Optical Short Wave Duplex SC 50 µ multimode 1.062.5 Mb/sec 500 m
The Giga-Bit Interface Converter can interoperate with both 2 Gb/ s an d 1 Gb/ s data l in ks.
The GBIC is hot-swappable and is the only component, except for the SNC module itself
page 12
Hardware Product Description and Features
that is a Field Replaceable Unit (FRU). See “Removing and Replacing the GBIC” on
page 154.
Cables should have a duplex SC connector on the GBIC end and a connector appropriate
to the HBA in use on the ho st end.
Fibre Channel interfaces support the following Public and Private Loop modes:
•Target
• Initiator
• Target and Initiator
Fibre Channel Interfaces also support the following connection options:
• Loop
• Point-to-Point
• Loop Preferred
The Fibre Channel interface controller is in compliance with the following standards and
specifications:
• Fibre Channel Arbitrated Loop (FC-AL-2) working draft, rev 6.4, August 28 , 1998
• Fibre Channel Fabric Loop Attachment (FC-FLA) working draft, rev 2.7, August
12, 1997
• Fibre Channel Private Loop SCSI Direct Attach (FC-PLDA) working draft, rev 2.1,
September 22, 1997
• Fibre Channel Tape (FC-TAPE) profile, T11/98-124vD, rev 1.13, February 3, 1999
• Fibre Channel protocol SCSI (FCP-SCSI)
• Fibre Channel internet protocol (IP)
• Fibre Channel virtual interface (FC-VI)
Ultra2 SCSI I/O Interfaces
• Four Low Volta ge Differential (LVD) Ultra2 SCSI channels with internal
termination.
• SCSI channels have automatic speed and width negotiation capability for wide or
narrow bus widths and Standard, Fast, Ultra or Ultra2 speeds. These parameters can
be viewed from the ADIC Management Co nsole.
• SCSI channel support for up to 15 SCSI target IDs and up to 32 LUNs per ID
(subject to an overall total of 2048 devices). The SNC uses one LUN for command
and control so that the remaining 2047 LUNs are available for SCSI devices. For
each Fibre Channel interface, the SNC occupies one Fibre Channel ID and all SCSI
target devices are available as LUNs on the same Fibre Channel ID.
Hardware Product Description and Feat ure s
page 13
• The unit provides four SCSI-3 VHDCI connectors for maximum mechanical
reliability.
The SCSI interfaces are compliant with the following SCSI specifications:
• ANSI T10/1071D Rev. 6, SCSI-3 Fast-20
• ANSI T10/375D Rev. 10t, SCSI-2
• ANSI T10/1142D Rev 20b, SCSI-3 Parallel Interface-2
Ethernet
The 10/100 Base-T Ethernet port has an RJ-45 connector for out-of-band management. It
can be connected to a network hub, switch, or router using an unshielded twisted-pair
Ethernet cable. The Ethernet port complies with the IEEE 802.3 specification.
Service Port
The service port is an RS-232 connection with a 9-pin D-shell connector (DTE). It
connects to the host serial port with a 9-pin to 9-p in null-modem cable. It is c ompatible
with serial ports on personal computers.
The service port is used for local service and diagnostics when you use a terminal session
to access the shell interface.
The service port is configured at:
• 19,200 Baud
• 8 data bits
•No parity
•One stop-bit
• Hardware Flow Control or Xon/Xoff
LED Indicators
The User panel of the SNC provides LEDs t hat i ndicat e the statu s and act ivi ty of t he SNC
and its interfaces.
Figure 1-3: LEDs
page 14
Hardware Product Description and Features
When the SNC is first turned on, some of the LEDs will be on and others will flash while
it is booting.
The following list brie fly describes how to interpre t the LED signals. See also “POST
Error Codes” on page 255.
FC 1-2
• For each FC Channel, the LED will be OFF when the Channel is not connected. It
will be ON when the Channel is connected to a live Fibre Channel device. It will
flash when there is activity on the Channel.
SCSI 1-4
• For each SCSI channel, the LED will be OFF when no devices have been detected
on the port. It will be ON when a target has been found on the channel. It will flash
when there is activity on the channel. The LED will re turn to the OFF state if th e
channel is reset.
PWR
•The PWR (Power) LED will be ON when the SNC has power. It will flash if the
on-board power sensors determine that any of the required supply voltages are out
of range.
RDY
•The RDY (Ready) LED indicates status of Ready. Normally the RDY LED flashes
when the SNC has finished booting. If the RDY LED remains ON or OFF for more
than a few seconds, it means there is a problem.
•The RDY LED will flash rapidly, 4 times per second, when the SNC is runnin g in
diagnostic mode.
ERR
•The ERR (Error) LED indicates that an error condition exists. This may indicate
such errors as over-temperature conditions, fan stalled or other internally detected
error conditions. See “POST Error Codes” on page 255.
Supported Platforms
The SNC is a platform-independent product. You can connect a host to the SNC after you
have installed the appropriate host bus adapter and drivers. You can also connect host
systems with different operating systems to the SNC through either SCSI or Fibre
Channel.
For a current list of supported platforms, configurations, and host bus adapters, visit
“Service and Support” at www.adic.com
.
Supported Platforms
page 15
Supported Devices
The SNC supports connections to the Scalar 100 tape library and supports all tape drives
available for that unit.
For a current list of supported devices, visit “Service and Support” at www.adic.com.
Operating Specifications
This section contains the physical, electrical, and environmental specifications for the
product.
The SNC is enclosed in the Scalar 100 tape library. Only the Front Panel of the unit is
visible from the back of the Scalar 100.
The external dimensions are:
• 2.56” high
•12” deep
• 10” wide
• weight:3.62 lbs.
In order to provide a safety margin and permit adequate cooling, the unit is fitted with a 12
VDC tach-output blower. Should temperatures exceed specifications, an environmental
alarm violation is sent and logged in a non-volatile location immune from customer
erasure, permitting environmental causes of failure to be determined.
Operating Environment
• Operating Temperature: 5° C to 45° C (41° F to 113° F)
• Storage Temperature: -40
• Humidity: 10%-85% Operating, Non-Condensing
5%-95% Non-operating, Non-Condensing
° C to 70° C (40° F to 158° F)
Power Consumption
The SNC is powered by the Scalar 100 tape library. Maximum power consumption is 55
watts, in active mode. SCSI channel termination power is drawn from the Scalar 100 tape
library drive sleds, not the SNC.
The power supply status is monitored as part of the Enclosure Monitor Register and is
reported by the front panel LED, and to the ADIC Management Console.
page 16
Supported Devices
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