Quantum SDLT 220, SDLT 320 Handbook

i
FROM QUANTUM CORPORATION
Quantum
®
DLTtape™Handbook
Your Complete Guide to Today’s
Eighth Edition
Notice
Editor
Peter McGowan g•m marketing
communications
Associate Editor
Stephen Weekley Quantum Corporation
Senior Wr iter
Hank Giles g•m marketing
communications
Art Director
Christine Koch Knockout Graphics
Illustrator
Steve Hussey
Copyright ©1997, 1998, 2000,2001 Quantum Corporation QUANTUM CORPORATION
501 Sycamore Drive Milpitas, CA 95035 1-800-624-5545 www.quantum.com orwww.DLTtape.com
Quantum and the Quantum logo are trademarks of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape, the DLTtape logo,Super DLTtape, and the Super DLTtape logo are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies.Quantum is not responsible for typographical, editorial, or pictorial errors in this publication.Product specifications and technical information are subject to change without notice.
ii
Foreword
The world of data storage has changed a great deal since we pub­lished the first Quantum DLTtape
Handbook in 1997.In just this short time, the role of storage has evolved dramatically.It has become clear that effective storage strategies are fundamental to the success of virtually any information technology strateg y, whether it’s in re-energized smokestack industries or e-commerce.
Since the first Quantum DLTtape Handbook,we now have pub­lished a total of eight editions, plus two editions in Japanese and one in Chinese.And, while the roles of storage and DLTtape tech­nology have changed and evolved with incredible speed, the objective of the handbook is stil l much the same as it was original­ly: to educate our various audiences by providing an in-depth look at DLTtape system technology and a comprehensive overview of DLTtape products and solutions. The book will also g ive you a context for understanding how storage technology has evolved into such an integral part of enterprise IT str ategy, and the role DLTtape technology plays.
The most notable change in the content of this eig hth edition is the inclusion of extensive information on the new Super DLTtape
technology,the next generation of DLTtape technology.Super DLTtape technology delivers dramatic increases in DLTtape speed and capacity,while continuing the DLTtape commitment to com­patibility with previous generations of drives and media. Incorporating a number of important technology innovations, Super DLTtape technology promises to broaden the role of the
QUANTUM DLTtape HANDBOOK
iii
DLTtape system as the dominant tape technology for backup, recovery, archiving, vaulting, near on-line storage, and multi­media storage hierarchies.
Because Super DLTtape technology is the newest development in DLTtape systems, we have included in this edition of the handbook a great deal of new information specific to Super DLTtape technolo­gy.However,it is important to emphasize that, while Super DLTtape technology includes a number of breakthrough innovations,it is not a “new”technology : it is an extension of all the concepts that have made the DLTtape systems so successful since the original linear tape technology was introduced in 1985.So when we use the term DLTtape systems”or “DLTtape technologythroughout this book, we refer to all DLTtape technology,including Super DLTtape technology,and the entire DLTtape family of products,including the newest Super DLTtape drives and media.
Welcome to the eighth edition of the Quantum DLTtape Handbook,and to the exciting possibilities of a whole new generation of Super DLTtape systems.
FOREWORD
iv
Contents
Chapter
— Introduction — 1. The Evolving Tape Storage Market — 2.What is the DLTtape System? — 3. History of DLTtap e Technology — 4.Why Customers Want the DLTtape System — 5. Reliability: The Heart of the DLTtape System — 6. Demystifying Tape Drive Specs — 7. DLTtape Media — 8.Automation — 9. Horizontal Applications — 10.Vertical Market Applications — 11. DLTtape System Technology Compared — 12. Evaluating the Cost of a DLTtape Backup Solution — 13. Platform Connectivity & Software Compatibility — 14. Storage Management Software — 15. Firmware — 16. Using the DLTtape System — 17. Super DLTtape: The Future of DLTtape Technology — Appendix A: Super DLTtape System Products
and DLTtape System Products — Glossary — Index
Page
vii
1.1
2.1
3.1
4.1
5.1
6.1
7.1
8.1
9.1
10.1
11.1
12.1
13.1
14.1
15.1
16.1
17.1 A.1
G.1 I.1
QUANTUM DLTtape HANDBOOK v
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Introduction
This handbook will introduce you to one of the dominant forces in mid-range storage technology – the DLTtape systems, including the new Super DLTtape systems.These systems are the acknowledged market-share leaders in mid-range tape backup and archiving, thanks to their remarkable performance,reliabilit y,and storage capacity.
Convergence Emergence
Why has a seemingly mundane topic like backup and archiving become such a hot subject in recent years? There are several answers.A number of trends are converg ing to create a new and seemingly limitless hunger for faster, higher capacity storage back­up systems. These trends include:
The growth of Internet, Intranet, and e-commerce
applications, many of which require constant backup of ver y large databases.
The popularity of storage-intensive applications like multi-
media, data warehousing, v ideo editing, medical imaging, financial analysis, and engineering .
Centralized backup management of distributed,
networked systems.
Exponential increases in hard disk capacity and performance.
QUANTUM DLTtape HANDBOOK
vii
A shrinking “window”for backup and archiving.
The emergence of enterprise level storage management
strategies, including Storage Area Networks.
In this handbook,we will show you why DLTtape and Super DLTtape drives and media are the best storage solutions for these and many of the other storage challenges you may face.We will also help you eval­uate your DLTtape storage options and pick the solution that’s right for you.
We’ve Got You Covered
To help you understand DLTtape technology and how it fits into your IS backup picture,we’ve included chapters that cover every­thing from the history of DLTtape drives and media to a detailed comparison of competitive backup solutions.Here’s a sample of what we’ll cover:
What is the DLTtape system?
• What is Super DLTtape technology?
Why customers want DLTtape drives and media – the
DLTtape system.
Applications for the DLTtape system.
What makes the DLTtape system so reliable?
Why the DLTtape system is perfect for autoloaders,librar ies,
and Storage Area Networks (SANs).
What makes DLTtape cartridges special.
Platform connectivity considerations.
The br i g h t f ut ure o f Super DLTtape technology.
Welcome to the new world of storage management.Welcome to the world of the DLTtape and Super DLTtape systems from Quantum Corporation.
INTRODUCTION
viii
The Evolving Tape Storage Market
QUANTUM DLTtape HANDBOOK
1
1.1
Before we plunge into the story of the DLTtape system, we need some context. Who’s buying DLTtape drives and media? And,more importantly,WHY? In this chapter, we’ll walk you through some of the market forces that are impacting the industry, including:
Trends in computing systems: moving away from centralized
computing, toward a client/server model.
Moving to centralized management of dist ributed systems.
Growth of mission critical, leading edge applications.
Dramatic advances in tape technology for backup.

Market Si ze

The market for tape drives is projected at $6 billion a year for the next few years,with unit shipments holding steady at about 4 mil­lion per year, worldwide. Almost all of those 4 million units are going to be used for backup.
But,while unit shipments will remain steady, the amount of data that needs to be backed up is growing rapidly. For example, it is estimated that in 1999 worldwide server capacity,one important category of data that needs to be backed up,was less than 500 petabytes (Figure 1.1). By 2004,that figure will have multiplied to over 4,300 petabytes!
THE EVOLVING TAPE STORAGE MARKET1.2
With the projected amount ofdata that needs to be backed up climb­ing at a rapid rate,and the projected growth in tape drive units shipped staying relatively flat,each of those backup tape drive units must deliv­er more capacity than ever before.Analysts project that there may be the potential for a melt-down if the backup technology does not keep up with that sharply rising demand curve.The continual evolution of DLTtape technology and the dramatic increase in capacity and perfor­mance delivered by Super DLTtape technology are a direct response to this need.What factors are driving this rising demand for backup capacity? Let’s start with computer systems trends.

From Mainframe to Client/Server

The deployment of client/server systems is accelerating.From 1994 to 1996,the percentage of organizations that said they were actually using client/server systems grew from 25 to 44 percent.Today, client/server is the dominant mainstream approach to enterprise
0
500
1,500
1,000
2,000
2,500
3,000
3,500
4,000
4,500
1999 2000 2001 2002 2003 2004
Centralized Network
Centralized Administration
Distributed Workgroups
SOHO Networks
Worldwide Server Capacity (in Petabytes)
Source: Strategic Research Corp., Network Demographics, 2000
Figure 1-1 Worldwide Server Capacity is one measure of data to be
backed up. The figure is climbing at a much steeper rate than the rate of tape shipments. Backup capacity must increase to match increased storage demands in this and other categories.
QUANTUM DLTtape HANDBOOK 1.3
computing.For storage and backup,this means a shift away from the high-end products used in mainframe environments (reel-to-reel tape),and away from low-end,PC-oriented products (4mm DAT), and toward the mid-range (8mm and half-inch DLTtape systems).

New Storage Strategies

New storage strategies are also driving the market for DLTtape tech­nology.Two good examples are Storage Area Networks and Network Attached Storage.A Storage Area Network (SAN) is a high-speed, special-purpose local network that provides a large pool of storage resources and makes it easily available to the enterprise network. SANs are usually deployed to support applications that require large amounts of storage, and to support large, enterprise-le vel networks. Most SANs depend on large DLTtape-based libraries to back up disk storage. SAN revenues are expected to grow from under $4 bil lion in 1999 to over $20 billion in 2004,according to IDC.(See Figure 1-2.) Another indicator of the size of this market opportunity for DLTtape
0
20
16
12
8
4
1999 2000 2001 2002 2003 2004
Source: IDC December 2000
SAN
NAS
Worldwide SAN and NAS Revenues in $ Billions
Figure 1-2 SAN and NAS Disk Shipment Revenues will continue to grow
quickly as these storage concepts are implemented widely.
0
1997 1998
3,000
2,000
2,500
1,000
1,500
500
1999 2000 2001 2002 2003
Worldwide F ibre Channel Hub and Switch Rev enue ($M)
Source: IDC April 2000
Figure 1-3 Worldwide Fibre Channel Hub and Switch Revenues.
Storage Area Networks (SANs) incorporating Fibre Channel technology will grow as the preferred enterprise storage strategy, as evidenced by the project­ed growth in Fibre Channel network hardware revenues. DLTtape technology plays an important role in the consolidation of backup to these large storage networks.
technology is the rapid growth in Fibre Channel hub and switch rev­enues.(See Figure 1-3.)
Network Attached Storage (NAS) is simply storage that is deployed independently on a Local Area Network.NAS products feature a plug­gable Ethernet connection for easy installation.Target market applica­tions include file server,desktop,remote office installations,software distribution, and emerging applications such as audio,video,and Internet storage.DLTtape is a perfect complement to the growing storage needs NAS solves.A user can easily grow their storage require­ments and still back up the network through a DLTtape solution. IDC projects that NAS revenues will grow from under $1 billion in 1999 to nearly $15 billion in 2004.(See Figure 1-2.)
THE EVOLVING TAPE STORAGE MARKET1.4

Centralized Management

The management of information resources has been evolving from the totally centralized “glass house”systems of the 1970s and 1980s (see Figure 1-4).In the late 1980s and into the 1990s,the client/ server model emerged. Computers were distributed, storage was distributed, and the management of distr ibuted resources was itself distributed. To some extent, the mainframe-or iented management structure was weakened.
However, without centralized, professional management,decentralized computing systems are in danger of reducing system reliability,data integrity,and security.Now, at the beginning of the 21st century,the trend is for information resources to contin ue to be distributed,but for resource management – including storage management – to become more centralized,under a professional management team, using high­level,highly integrated management tools,and more and more automation.
Centralized management of storage resources has a powerful impact on backup systems,creating a demand for universal backup strate-
QUANTUM DLTtape HANDBOOK 1.5
Figure 1-4 The Storage Management Evolution shows a transition to re-
centralized storage management and a continuation of distributed data resources.
Time Regime
Early 1980s Late 80s–90s Late 90s
Early 2000s
Glass House Client/Server Professionally
Managed Automated
Central Distributed Central
Central and Distributed
Central Distributed Distributed
Central and Distributed
System Management
Location of Data
Location of Data Management
gies. There is a greater demand for standard solutions, and robust, highly reliable systems for mission critical applications. Large, g lobal enterprises demand global backup and disaster recovery plans.
The system-level trends we’ve been talking about – the move to client/server,the emergence of Storage Area Networks, and the strong trend toward centralized management of distributed storage resources – are increasing the demand for bigger,smarter tape backup systems.And that’s where the DLTtape system fits.
Now let’s look at another set of trends that are having a major impact on tape backup issues. Namely, trends in applications.

Mission Critical Applications

Yesterday’s mission-critical applications were back office tasks like payroll,accounts receivable,and accounts payable.They were mission critical because the business needed them to function.Today’s mis­sion critical applications must run 7x24, and they are often very cus­tomer-oriented,highly visible, and strategic. E-commerce applica­tions like on-line banking,ticketless airline reservations,or on-line stock transactions are prime examples.Almost by definition, these customer-interfacing applications are client/server applications, so they have to run outside the protection of the old “glass-house” mainframe environment.
This means that there is intense pressure to keep these applications aggressively backed up, and within a shrinking window of time. If the application is up on a 7x24 schedule, when can you do back­ups? Solutions to this problem include more frequent backups, more servers with their own dedicated backup systems, and bigger, faster systems to fit backup into the shrinking backup window. Clearly, the introduction of new high perfor mance, hig h capacity Super DLTtape systems has a major impact on backup capability.
THE EVOLVING TAPE STORAGE MARKET1.6

Vertical Markets

Growth in specific vertical markets is pushing the demand for better backup solutions. Internet/Intranet applications are growing at a very fast rate. They are driving the sales of servers,and they are also driving the sale of a large amount of storage capacity.An increase in storage capacity always drives the need for more backup capacity. Internet and Intranet applications, impose heavy backup demands for several reasons.They run around the clock, so the backup win­dow is always under pressure, they change constantly,they tend to grow in size,and their content is increasingly graphical and therefore storage intensive.Ver tical markets driving the demand for DLTtape backup include:
E-commerce.
Internet/Intranet.
Archiving.
Disaster recovery.
Data mining .
Medical imaging.
Graphic ar ts.
CAE/CAD/CAM.
Multimedia.
Publishing.
Data acquisition.
Video-on-demand.
Dig ital nonlinear video editing .
Video distribution.
Storage Ser v ice Providers (SSPs).
Application Service Providers (ASPs).
In Chapter 10,we will go into more detail on the special backup needs of various vertical applications.
QUANTUM DLTtape HANDBOOK 1.7

Content is Everything

Another trend driving the DLTtape system market is the shift in application content.When images, color,full motion video,and audio are added to the content mix,storage requirements explode. This growth is generating demand for high capacity storage, and for backup.
Applications that use non-traditional content have other require­ments beyond just size.For instance,these applications often involve distribution of content (for example, programming for video-on-demand applications). It is important to have durable, reliable media that can stand up to the abuse of shipping, frequent use, and storage in hostile environments.

Tape Technolog y Trends

Trends at the system level and in applications are driving changes in the tape backup market.Another factor in the evolving tape market is the changing tape technology itself.
One of the most important trends in the tape environment is the con­tinuing proliferation of incompatible tape formats. New tape formats are being introduced,not by newcomers and start ups, but by some of the biggest names in the technology world.A review of available tape technologies would include 4mm DAT,8mm,quarter-inch (QIC),and half-inch,including the DLTtape system.There have always been options available,and new options keep coming. There are quarter inch cartridge (QIC) drives that use quarter-inch tape,and there is quarter-inch tape that is actually .315 inches wide.There are three dif­ferent types of 4mm DAT tape: DDS-2, DDS-3, and DDS-4.
Fortunately, the latest and the highest capacity DDS-4 tapes are back­ward compatible with the earlier versions.That isn’t always true as
THE EVOLVING TAPE STORAGE MARKET1.8
new technologies come out.For example, Sony’s 8mm tape (AIT) and Ecrix’s VXA are not compatible with other 8mm tapes on the market.
It appears that there are more formats available than the market can possibly use. To a certain extent, the formats sor t themselves out naturally.QIC and 4mm products are designed for low end applications, primarily for PC and small network backup, while 8mm and DLTtape system half-inch products are flourishing in the mid- and high-end ranges.
Figure 1-5 DLTtape System Product Family includes the DLT 4000 drive,
the DLT 8000 drive, the DLT1 drive and the SDLT 220 drive, as well as the DLTtape III, DLTtape IIIXT, DLTtape IV, and Super DLTtape I cartridges. DLTtape drives are avail­able in desktop and system-installable units.
QUANTUM DLTtape HANDBOOK 1.9
DLT 4000 drive
DLT 8000 drive
SDLT 220 drive
DLT1 drive
DLTtape IV
DLTtape III
DLTtape IIIXT
Super DLTtape I
Capacity (GB, native)
Data Rate (MB/s, native)
Bit Density (Kbpi)
Track Density (tpi)
Media Type Media Length Recording
Channels Hardware Data
Compression Interface
20
1.5
82.5
256
MP-2 1,800‘ 2
Yes
SCSI-2/F SE/HVD
DLT 4000
40
6.0
98.0
416
MP-2 1,800‘ 4
Yes
SCSI-2/FW LVD/HVD
DLT 8000
35
5.0
86.0
416
MP-2 1,800‘ 4
Yes
SCSI-2/FW LVD/HVD
DLT 7000
40
3.0
123.0
336
MP-2 1,800‘ 2
Yes
SCSI-2/FW LVD
DLT1
110
11.0
131.0
896
AMP 1,800‘ 8
Yes
SCSI-2/FW LVD/HVD
SDLT 220
Is there room for more new tape technologies? It seems unlikely. No matter how well designed and well engineered a new tape technology might be, it will require a significant new value proposition in order to gain a foothold in the market.A new format would have to offer far greater capacity or two to three times the speed of Quantum’s DLTtape system in order to have a big impact.In reality,the new tech­nologies challenge DLTtape technology in some areas, but not in all. DLTtape technology also has a huge amount of “head room”in terms of scalability and an extremely well defined technology road map.So even if a new technology offers a short-term performance benefit today, in all likelihood that advantage will disappear as the DLTtape system continues to evolve.The new generation of DLTtape systems,
Figure 1-6 DLTtape Drive Comparison Chart shows some of the important speci-
fications for DLTtape systems, including the industry-leading Super DLTtape system.
THE EVOLVING TAPE STORAGE MARKET1.10
the Super DLTtape systems,leapfrog current and proposed competi­tive technologies,with first generation Super DLTtape products offer­ing transfer rates of 11MB/s and capacity of 110GB,advancing to at least one terabyte (uncompressed) over multiple generations (see Chapter 17 for a product roadmap).
The biggest barrier to adoption of new tape formats is that users are very reluctant to change backup technologies unless the benefits are overwhelming and compelling.The pain involved in converting archive tapes,for example, seems to be so acute that most people don’t want to try it. So any new technology that is not backward/for­ward compatible can face an uphill battle to be widely accepted. Today, DLTtape technology has a huge installed base,with over 1.5 million drives and over 55 million media cartridges shipped to cus­tomers.These facts,combined with a clear technology growth path and a proven commitment to generation-to-generation compatibili­ty,add up to an island of stability in a world of changing technology.

Range of Products

Another trend in the tape environment is user demand for a range of compatible products that will address different performance, functionality,and pr ice requirements. Users want a single solution that works at many levels,not a different solution for every situa­tion. Today,the DLTtap e system offers a very broad range of choic­es, ranging from stand-alone drives, to single-drive, multi-car tridge autoloaders, to very large, enterprise-class libr aries w ith multiple drives,multiple ports, and hundreds of cart ridges, all sharing com­patible media, drives, and storage management software.

Ease of Use

Customers also want backup systems that are easier to use. In response,the providers of backup solutions are starting to offer bundled hardware/software solutions,w hich should lead to a
QUANTUM DLTtape HANDBOOK 1.11
happier “out of the box”experience for users. There is also a trend toward providing more user-friendly graphical displays that show the user exactly what’s going on w ith backup, where the process stands at the moment, and what and where a hangup is occurring.

Application Diversity

Over time,the range of applications for tape is diversifying, and that trend will probably continue.Tape, especial ly the DLTtap e system,is not just about backup anymore.Tape applications also include archiving, disaster recovery, hierarchical storage manage­ment, real-time backup,distribution (especially distribution of video programs and graphics files), near on-line storage,and a host of others.As these applications mature and become better defined, you may see the emergence of different products to fit different sets
THE EVOLVING TAPE STORAGE MARKET1.12
Worldwide Re venue Market Share, 2000
Source: Dataquest, Preliminary Mar ch 2001
Exabyte 11
%
Sony 11
%
Quantum 78
%
Figure 1-7 The DLTtape System Is the Overwhelming Choice
among high-performance tape systems.
of needs. For example, we may see the emergence of a distinct class of “desktop” DLTtape libr aries aimed at v ideo and g raphic ar ts applications, while a class of mid-range to very large librar ies may be targeted for Storage Area Network (SAN) applications.

The Last Word

In any discussion of the mar ket for DLTtape technology,the bottom line has to be market share (see Figure 1-7).In 2000, the total number of DLTtape drives in use g lobally was about ten times what it was only four years earlier, and DLTtape dominates its market space,with a market share of nearly 80%.
Next,we’ll look at what makes the DLTtape system uniquely superior to other drive technolog ies.
QUANTUM DLTtape HANDBOOK 1.13
What Is the DLTtapeSystem?
QUANTUM DLTtape HANDBOOK
2
2.1
In later chapters we will cover a great deal of technical information about exactly how DLTtape system technology works. In this chapter we focus on what it is about the DLTtape and Super DLTtape sys­tems that makes them unique.When you examine the details,there are dozens of differences between the DLTtape system and other tape systems. In this chapter we stick to the major points.Some are obvious, and some are invisible, buried inside the product.

Speed, Capacity,Reliability

From a performance point of v iew, the characteristics that distin­guish the DLTtape system from other tape storage technologies are speed, capacity,and reliability.When compared to other technolo­gies (see Chapter 11 for a detailed analysis), current DLTtape and Super DLTtape drives offer very fast transfer rates (11MB/s native), DLTtape cartridges store large amounts of data (110GB on a sing le Super DLTtape I cartridge), and DLTtape drives can run longer, under more demanding duty cycles,than any competitive tech­nologies. Or,as one DLTtape sytem user put it,“You take the specs for the 8mm solutions we used previously and multiply by about 4x, and that gives you the DLTtape technology spec.”
WHAT IS THE DLTtape SYSTEM?2.2

Half-Inch Tape

The DLTtape system uses half-inch wide tape. That is the widest tape available. The half-inch format was orig inally used in mainframe products and was adopted by Digital Equipment Corporation when they designed the ancestors of the DLTtape system.What is important about the half-inch format is very straightforward – it’s bigger than the other widely used technolo­gies, such as quarter-inch, 4mm, and 8mm tape. Half-inch tape is 60 percent wider than 8mm tape. Therefore, you can put more information on half-inch tape than you can on smaller-format tape.

Linear Recording,Versus Helical Scan

DLTtape drives read and write data in a linear pattern on the tape (see Figure 2-2).That is, each data track goes the entire length of the tape (about 1,800 feet for DLTtape IV and Super DLTtape I media, for example). When data is being recorded,the first set of tracks is recorded on the whole length of the tape. When the end
Cartridge
Head
Take-up reel
Head guide assembly
Figure 2-1 Super DLTtape Drive delivers industry-leading
capacity, reliability, and data transfer rate in a 5.25" form factor.
QUANTUM DLTtape HANDBOOK 2.3
of the tape is reached, the heads are repositioned to record a new set of tracks, and the tape is again recorded on its whole length, this time in the opposite direction.That process continues,back and forth, until the tape is full. Current DLTtape drives record either 128 tracks (DLT 4000 drives), 168 tracks (DLT1 dr ives), 208 tracks (DLT 7000 and DLT 8000 drives), or 448 tracks (Super DLTtape drives) on half-inch tape.
By contrast, helical scan systems record data in diagonal stripes across the tape. This diagonal pattern allows data tracks to be over­lapped for very high data density.One of the drawbacks of such high density is the increasing difficulty it introduces in error detec­tion and correction.Even a very small defect on a helical-scan tape will probably corrupt the data, because such a large amount of data is squeezed into a very small linear space.With DLTtape
Figure 2-2 The DLTtape System’s Linear Serpentine Recording
pattern writes data along tracks from one end of the DLTtape cartridge to the other. Helical scan systems use read/write heads on a rotating drum to record data in angled stripes across the tape.
Helical scan recordingDLTtape drive recording
media, however, a defect on the tape – say a scratch – could be as long as an inch without causing an unrecoverable error. That’s because the parallel channel architecture used in DLTtape drives enables the system to automatically rewrite bad blocks to parallel channels.

Maintaining Compatibility

Figure 2-3 shows the linear-serpentine recording pattern used in DLTtape drives through the DLT 4000 model. The vertically-or ient­ed pattern requires guard bands between tracks to prevent cross­track interference.In the DLT 7000 and DLT 8000 drives (see Figure 2-4), data density was increased by angling the data pattern on
WHAT IS THE DLTtape SYSTEM?2.4
3mils
Track 0
Track 1
Track 2
Bottom edge of tape
Tape Direction
Figure 2-3 DLT 4000 Drive writes data on two channels simultaneously
in linear tracks that run the length of the tape. The system has a capacity of
20GB native and 40GB compressed.
1.75mils
Bottom Edge of Tape
Track 3 Track 2 Track 1 Track 0
Track 4
Tape Direction
Figure 2-4 DLT 7000 and DLT 8000 DrivesSymmetric Phase
Recording
writes data in an angled pattern, allowing higher data
density, with per cartridge capacity of 40GB native and 80GB compressed.
QUANTUM DLTtape HANDBOOK 2.5
Head Motion
Write Heads Write Heads
Read Heads
Figure 2-6 DLT 7000 and DLT 8000 Read/Write Head features 4
channels for a data transfer rate of up to 6MB/s (native). Center row of read elements provides read-after-write data accuracy.
Figure 2-7 Super DLTtape Read/Write Head features 8 channels.
Very small Magneto-Resistive Cluster (MRC) Heads yield data transfer rates as high as 11MB/s (native).
Head Motion
Write Heads Write Heads
Read Heads
Figure 2-5 DLT 4000 Read/Write Head writes data with the tape
running either forward or backward, and performs a read-after-write in either direction to ensure accuracy.
WHAT IS THE DLTtape SYSTEM?2.6
adjacent tracks. This data recording technique is called Symmetric Phase Recording™(SPR). SPR’s her r ingbone pattern eliminates the need for guard bands and thus allows greater track density.
Figures 2-5 and 2-6 show the arrangement of read/write elements on the two-channel DLT 4000 heads and the four-channel DLT 7000 and DLT 8000 heads.When reading DLTtape cartridges recorded on earlier models,the DLT 7000 and DLT 8000 read/write heads automatically shift to a vertical orientation.This feature provides backward compati­bility and protects the end user’s investment in the DLTtape system.
Figure 2-7 shows the read-write head assembly for the Super DLTtape drive.Super DLTtape drives incorporate newly designed Magneto­Resistive Cluster (MRC) heads. This design features clusters of very small,cost-effective magneto resistive tape heads,densely packed in a small area on the head.MRC heads deliver higher data transfer rates and greater data density than traditional heads of similar size.They are also less susceptible to negative effects due t o environmental (tempera­ture and humidity) conditions.

Simpler Tape Path

The design of the head guide assembly (HGA) is at the heart of what makes DLTtape technology superior (see Figure 2-8).More than any other characteristic,it is what makes a DLTtape drive a DLTtape drive. It is a patented design,and it is one of the keys to the success of the DLTtape system.
The head guide assembly positions the tape in front of the self­calibrating read/write heads. The DLTtape system HGA is different from competing technologies.On 4mm and 8mm helical scan sys­tems (see Figure 2-12),the head guide systems are designed to move.These systems must reach out,hook the tape, wrap it around the rotating read/write drum,hold it in position, and then move the tape back into its cassette.(See Figure 2-12.)
QUANTUM DLTtape HANDBOOK 2.7
Drive Leader
Head
Take-up Reel
Tach Assembly
Figure 2-8 The Patented DLTtape Head Guide Assembly, first
incorporated in the TF85 drive, is one of the keys to DLTtape reliability. Six precision rollers provide a gentle tape path for long tape life.
Take-up Reel
Head Guide Rollers
Head
Drive Leader
Figure 2-9 The Super DLTtape Head Guide Assembly is a refined
version of the DLTtape Head Guide Assembly. It incorporates only four rollers, further reducing contact and tape wear.
WHAT IS THE DLTtape SYSTEM?2.8
Figure 2-11 Super DLTtape System Tape Path is even sim-
pler than that of the DLTtape drive, requiring only four precision rollers to guide the tape.
Figure 2-10 DLTtape System Tape Path Is Key reason for
the industry-leading reliability, long life, and accuracy of DLTtape technology. Six precision rollers guide tape to internal take-up reel.
QUANTUM DLTtape HANDBOOK 2.9
Figure 2-12 Helical Scan Tape System must pull tape out of
the cartridge and around a spinning read/write head. Acute wrap angles and recording-side contact reduce tape life.
By contrast,the DLTtape head guide assembly is entirely different. It remains stationary.It consists of a series of six precision rollers. Instead of grabbing the tape in the middle and pulling it into place, as with helical scan systems, the DLTtape guide system links a leader strip on the end of the tape and pulls it out of the car t ridge, guides it around the head guide assembly in a smooth arc,and gently wraps it around the take-up reel in the drive.The rollers guide, but do not pull the tape. The wr ap ang les around the guide rollers are gentle. Contact between tape and guide is minimized.The recorded side of the tape never touches the guides,minimizing tape wear.The head guide assembly in the Super DLTtape drives is a refined design that incorporates only four rollers,reducing even further the amount of contact with the tape.
WHAT IS THE DLTtape SYSTEM?2.10

Single Reel Design

The DLTtape media cartridge is unique in the midr ange system market, in that it has only one reel. The take-up reel – the second reel – is in the DLTtape drive itself.This single-reel design leaves a great deal more space for tape inside the cartridge. (See Figure 2-13 and 2-14.)
Most tape cassettes have two reels – a feed reel and a take-up reel. The tape is pulled across the read/write heads between the two reels, kept in alignment by the moving head guide assembly described earlier.So, the par t of the tape that needs to be accurate­ly aligned with the read/write heads is actually suspended between two moving points, held in place by a series of movable guides. All that motion makes it hard to maintain perfect alignment.
On the other hand, the DLTtape media is attached at one end to a fixed point,the take up reel,w hich is mounted within the drive
Figure 2-13 DLTtape Cartridge provides low-cost-per-giga-
byte, high density data storage. Single-reel design eliminates wasted space.
Access door Leader Supply reel
Write Protect switch
Tape
Drive access
itself, and it is guided by the stationary HGA. It is inherently more stable, because much less movement is possible.
When you look at a conventional two-reel 8mm cassette, it is obvi­ous that the two reels take up a great deal of space, leaving less space for tape. Not only can you see the difference, you can feel it. A DLTtape cartridge, with only one reel, is packed full with tape. Just pick up a DLTtape cartridge, and you realize that it is heavy, because it is all storage, and very little empty spaces.
These characteristics – half-inch format, linear recording, patented tape guide, and the DLTtape car tr idge – are some of the keys that make DLTtape technology clearly superior.
Next,we look at the history of the DLTtape technology.
QUANTUM DLTtape HANDBOOK 2.11
Figure 2-14 The Super DLTtape I Cartridge is a ruggedized
design that includes an internal circular wall and ribbing, along with new wear-resistant materials to reduce the generation of debris.
History of DLTtape Technology
QUANTUM DLTtape HANDBOOK
3
3.1
In 1984, the Berlin Wall was still standing, and the real estate bust, Black Monday, recession, and the collapse of the minicomputer market were still years away. At home, Commodore 64 and Atari computers were selling well.On the IS front, the Apple Macintosh and the 80286 PC/AT were introduced and began to complicate life in the glass house.
In 1984,Digital Equipment Corporation was on a roll,capturing midrange and mainframe market share with its networked minicom­puters.Digital’s MicroVAX II workstation system was nearly ready for release,but it needed a backup system.A group of Digital storage engi­neers,led by consulting engineer Fred Hertrick, worked day and night to come up with a drive that could match the M icroVAX performance. With time short and the pressure on,the group decided to use off-the­shelf half-inch magnetic tape,the same kind of stock used in main­frame-class reel-to-reel systems.Hertrick and his team devised a drive that combined the qualities of reel-to-reel and cartridge tape systems.

No Take-Up Reel

The new system used a square cartridge that contained tape, but no take-up reel.The take-up reel was built into the drive itself. This design eliminated the wasted space typically associated with cassette and cartridge drives such as the QIC, 8mm, and v ideo cas-
HISTORY OF DLTtape TECHNOLOGY3.2
sette systems (DAT wasn’t out yet).Of course,the drive itself had to be made somewhat larger than most to accommodate the inter­nal take-up reel.Dubbed the TK50, the new tape drive was capable of storing 94MB per cartridge.
Using a ferrite read/write head,the TK50 recorded data in linear blocks along 22 tracks using two channels.The TK50’s read/write head actually contained two sets of read/write elements. One set was used when reading and writing forward and the other reading and writing backward. The TK50 started recording at the begin­ning of the tape, recording on one track.When it reached the end, the system recorded back to the beginning along a new track. After every two tracks were written, the system moved the head up the width of one track and began the process again. The read-after­write capability of the system ensured basic data accuracy.
The TK50 was introduced with the MicroVAX II in 1985.The drive fit into a full height, 5.25" drive bay in the MicroVAX.Compared to the DLTtape drive of today, the TK50 was like Neanderthal Man – it walked upright and used tools, but it still had a long way to go. The TK line of drives used only two guide rollers to hold the streaming tape against the read/write head. This was okay for the low data densities of these early systems, but would never work at the extreme densities we’ve come to expect today.
In 1987,the year of the first IBM 80386-based PCs and Windows
2.0, Digital rolled out the TK70. This new tape drive offered 294MB of storage on the same square tape cartridge, a 3x improvement over the TK50.This was accomplished by upping the number of tracks to 48 and increasing density on the same half-inch tape. Millions of PCs were in use and had become a permanent part of corporate America.Popular PC applications included desktop pub­lishing, word processing, spreadsheet, and database management.
QUANTUM DLTtape HANDBOOK 3.3
Macintosh and its GUI operating system were growing in popular­ity,having entered through the back door of corporate gr aphics departments and in-house advertising groups.

Need for Precision

The TK70 wasn’t enough to quench the thirst for greater storage capacity and faster throughput speed in tape backup systems.Disk drive capacity was steadily increasing.Industry was becoming more dependent than ever on information systems technology. Databases swelled to overflowing, and tape dr ives lagged behind the growing wave.
The storage systems engineers knew that, in order to push the envelope,the y’d have to improve the precision of the tape guide. Unless the tape was held rock solid in front of the read/write head, there was little hope of achieving the quantum leap that was need­ed in tape capacity.
By 1988,digital audio tape (DAT) was about to cross over from the music world to become the smallest entry in data storage subsys­tems.However, though small in size, these systems were projected to store at least a gigabyte (GB) or more.Eight millimeter and VHS video/data systems were already offering storage capacities of 2GB or more.Clearly the engineers had some serious work to do.
And, they did it. In 1989, Digital introduced the TF85,the first true DLT system. The TF85 (later to be dubbed the DLT 260) incorpo­rated a host of new features that enabled the system to pack
2.6GB onto a 1,200 foot tape (CompacTape
III, now known as DLTtape III). Less than two years after the introduction of the 294MB TK70, the engineers had increased storage capacity nearly tenfold and made a breakthrough in tape drive performance that we now call DLTtape technology.

Head Guide Assembly

Probably the most important new feature introduced with the TF85 was the patented six-roller head guide assembly (HGA).This mechanism provides a gentle,solid path to precisely move the tape past the read/write head. This boomerang-shaped assembly con­sists of a forged aluminum base with six precision rollers fixed to it. The new HGA enabled the engineers to safely increase track density from 48 tracks to 128 tracks across the half-inch wide tape.
The six-roller head guide assembly (see Figure 3-1) gave the TF85 a much shorter tape path than helical scan systems like the 8mm drive,which meant less wear and tear on the tape.The rock solid platform of the HGA also provided the industry’s most accurate tape path. Helical scan systems have to draw tape around a spin­ning read/write drum, which requires a moving tape path with many more parts and points of tape wear.

Write/Read/Write

Another innovation in the TF85 resulted in high performance data transfer speed and improved error correction.The read/wr ite head was equipped with an additional write element. The elements now were arranged in a write/read/write pattern, allowing continuous accuracy checking. This pattern enabled the TF85 to read after writing on two channels and in both forward and reverse.Multi­channel serpentine recording was born.

Seven-Cartridge Autoloader

To meet the need for unattended backup of large databases, Digital also introduced a seven-cartridge autoloader,designated the TF857. This system used a single TF85 drive, a seven-cartridge magazine, and an elevator mechanism. Tape loaders and librar ies minimized or eliminated operator involvement and simplified tape management.
HISTORY OF DLTtape TECHNOLOGY3.4
In 1991,Windows 3.1 became a standard for PCs.“Mini”manufac­turers industry-wide felt the pressure as companies discovered that a string of inexpensive PCs could be networked to do the same work that had once been the province of the minicomputer.
Meanwhile,Dig ital’s storage group kept advancing DLT tech­nology.In 1991, the company introduced the TF86 (later dubbed the DLT 600), which offered 6GB of storage on the same 1,200' DLTtape III (known at the time as CompacTape III) cartr idge. This new drive was read/write compatible with the TF85, pre­serving customer investment in drives and media.
Two years later, the company introduced the TZ87,now known as the DLT 2000 tape drive. This advanced system offered 10GB of native capacity on a single CompacTape III cartridge (now known as DLTtape III), 2MB of read/write data cache memory,and a data transfer rate of 1.25MB/s. In 1993,Digital also introduced a com­pact five-cartridge tape loader (now known as the DLT 2500) that
Drive Leader
Head
Take-up Reel
Tach Assembly
Figure 3-1 The Patented DLTtape Head Guide Assembly, first
incorporated in the TF85 drive, is one of the keys to DLTtape reliability. Six precision rollers provide a gentle tape path for long tape life.
QUANTUM DLTtape HANDBOOK 3.5
could store up to 50GB of uncompressed data using the DLT 2000 drive and eventually up to 100GB of uncompressed data using the DLT 4000 drive.
Early in 1994, Digital began to gear up to sell DLT tape drives out­side its normal user base. The SCSI-2 interface used by DLT drives was an industry standard that would allow almost any computer to work with the drives.At about this time,Digital renamed its disk and tape subsystem group Avastor.

Quantum Enters the Picture

By 1994,Quantum Corporation, a Milpitas, California-base d maker of high performance disk drives since 1980, had built a healthy $2.1 billion business. The company was the leading supplier of 3.5-inch hard drives for PCs and the third leading supplier of hig h-capacit y drives (2GB and up).In DLT technology,Quantum saw the oppor­tunity to acquire advanced technology that could ensure the compa­ny’s leadership position and op en new markets for it. Quantum acquired Digital’s disk and tape divisions and, within them, DLT technology .

Potential for Success

Quantum recognized the undeveloped potential that DLT tech­nology represented.This technology was the perfect complement to their established disk drive business.Almost immediately,Quantum announced new tape drives based on the acquired technology. In late 1994,Quantum rolled out the DLT 4000 drive and leapt to the head of the line in performance, capacity and reliability.
By increasing areal density (bits per inch) from 62,500 to 82,000 and tape length by 600 additional feet (to 1,800 feet),Quantum’s storage engineers were able to up the capacity of the DLT 4000 sys­tem to 20GB (40GB compressed) on a single half-inch DLTtape IV
HISTORY OF DLTtape TECHNOLOGY3.6
cartridge. The new DLTtape system provided data transfer at
1.5MB/s (3MB/s compressed) and was fully read/write compatible with previous generations of DLTtape drives.Again,customer investments in DLTtape drives and media were preserved.

Sales Growth

Quantum sales rose to $3.5 billion for FY’95 on strong growth on all fronts.Quantum had evolved from its role as only a disk drive maker to a provider of mass-storage solutions. The r apid r ise of multimedia, data warehousing,data mining, large network storage servers, Internet/Intranet growth,and 7x24 information system operations meant the need for fast,high capacity backup systems was exploding, and Quantum had the products that the market wanted.
In 1995,Quantum introduced an improved DLT 2000 system, dubbed the DLT 2000XT for “extended tape.”The new system pro­vided an additional 5GB over the capacity of the DLT 2000 drive for a total of 15GB native capacity. Quantum was able to achieve this improvement through firmware changes (see Chapter 15),and by increasing the length of the tape used from 1,200 to 1,800 feet (DLTtape IIIXT).As usual,the DLT 2000XT was fully backward com­patible with all previous DLTtape drives.

Others Playing Catch-up

Quantum enjoyed a time-to-market gap that had manufacturers of 8mm, DAT, and QIC tap e drives scrambling to tr y to match DLTtape system capacity and performance. Just when it seemed they might come close, Quantum introduced the DLT 7000 drive in
1996. This new drive offered a total storage capacity of 35GB native (70GB compressed) on the 1,800 foot DLTtape IV cartridge.
Thanks to the DLT 7000 drive’s new 4-channel head, it could transfer data at the rate of 5MB/s in native mode. Other tape
QUANTUM DLTtape HANDBOOK 3.7
drive makers were left far behind. Demand for the drive quickly outstripped supply as OEMs and resellers flocked to take it on. Library manufacturers wanted the drive in order to up total library capacities into the multi-terabyte range. Unix Review magazine named the DLT 7000 drive one of its Outstanding Products for 1996.Press accounts began by stating the DLT 7000 drive’s technical dominance at the high end of the midrange tape backup market.

DLT 8000 Drive

In 1999, Quantum introduced the DLT 8000 drive, a significant step up in performance and capacity over the market-leading DLT 7000 drive. The DLT 8000 system delivered a 15% increase in storage capacity (from 35GB to 40GB native),a 20% increase in transfer rate (from 5MB/s to 6MB/s), and an important improve­ment in reliability (from 200,000 hours MTBF to 250,000 hours). And, of course, the DLT 8000 system delivered another important
0
200,000
400,000
600,000
800,000
1,000,000
1,400,000
1,200,000
1,800,000
1,600,000
70,000,000
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
10,000,000
0
FY 97 FY 98 FY 99 FY 00 Q3FY 01
Source: Quantum Corporation
Units, Drives Installed Units, Media Shipped
Figure 3-2 The Installed Base of DLTtape systems has grown dramatically,
with a projected total of over 1.5 million drives installed and over 55 million car­tridges shipped to customers by the end of Q3, FY01.
HISTORY OF DLTtape TECHNOLOGY3.8
benefit – investment protection: the DLT 8000 drive,which uses the same DLTtape IV tape cartridges as the DLT 7000 drive,is compatible with a very large percentage of all of the DLTtape media ever sold (some 55 million cartridges).

DLTtape System Sales Growth

At the end of FY '99,sales of DLTtape products hit $1.4 billion, and DLTtape products accounted for nearly 30 percent of Quantum’s sales.According to Quantum CEO Michael Brown,“The move to enterprise servers, the proliferation of Internet servers, and the increase in mission-critical content stored on these servers have dramatically increased the demand for backup and archival storage. Quantum’s DLTtape drives use advanced linear recording technolo­gy and a highly accurate tape guide system to provide exceptionally reliable,scalable data backup and archival storage for mid-range and high-end systems. These drives, which have become the indus­try’s de facto standard, provide a strong foundation for market acceptance of our next generation products.”

The Next Generation: Super DLTtape Technology

Early in 1998, Quantum had also revealed plans from the most important development in the history of DLTtap e technology: Super DLTtape technology,the next generation of DLTtape technol­ogy.It incorporates dramatic advances in virtual ly ever y impor tant area,from mechanical packaging through head design, tape guid­ance,and media properties.Yet the Super DLTtape system is also unmistakably a DLTtape product, providing a smooth growth path from today's market leading technology to a new technology that will deliver order-of-magnitude advances in capability.
By mid-2000, Quantum announced plans to deliver a family of competitively priced tape drive products based on Super DLTtape
QUANTUM DLTtape HANDBOOK 3.9
technology.Volume production and first customer shipments began in Q1, 2001. These products address the individual storage needs of low-,mid-, and high-end customers in the mid-range data storage market.These new products include drives that deliver capacities of 110GB (uncompressed),and transfer rates of 11MB/s (uncom­pressed).They are the first products based on the Super DLTtape technology, a technology that Quantum will continue to evolve, with coming generations planned to deliver over 1 terabyte of storage (uncompressed) on a single cartridge. And, of course, the Super DLTtape system delivers another and continuing benefit – investment protection.The Super DLTtape system is backward read compatible with DLTtape IV cartr idges wr itten on DLT 4000, DLT1, DLT 7000, and DLT 8000 drives.

DLT1 Drive

Early in 2001, Quantum introduced the DLT1 drive. Delivering 40GB per cartridge native capacity (80GB compressed), along with a native transfer rate of 3MB/s (6MB/s compressed),the DLT1 drive is an exceptionally cost-effective backup solution for a wide range of applications. The DLT1 can back up most small- and medium­size storage servers and workstations on a single cartridge. Available for both internal installation and as a free-standing, table-top unit, DLT1 is designed primarily for stand-alone applications. It uses the same DLTtape IV cartr idge that is standard for the DLT 4000 drive, allowing users of small and medium-size storage devices and work­stations a simple migration path and the ability to make an initial investment in their future storage strategy using the DLTtape prod­ucts.
Next,we’ll take a look at the advantages that make the DLTtape system the most sought after backup solution on the mar ket today.
HISTORY OF DLTtape TECHNOLOGY3.10
Why Customers Want DLTtape Systems
QUANTUM DLTtape HANDBOOK
4
4.1
When Quantum bought DLT technology in 1994, sales of DLT products were running a modest 20,000 units per year. In just six years, DLTtape drive sales climbed to over 500,000 units a year. Why are so many people buying DLTtape systems? Some of the reasons have to do with big industry trends. Others have more to do with the basics of DLTtape technology itself. In this chapter, we’re going to look at the forces that are driving customer demand for DLTtape system b ackup solutions.

The Server Boom

One of the industry trends driving the demand for DLTtape sys­tems is the growth in the population of midrange servers. Not many years ago, 8mm and 4mm DAT (digital audio tape) dominat­ed the backup world.There was no reason to think that wouldn’t continue.Many people probably assumed they would keep using DAT for backup until optical disk technology eventually took over. And, in the desktop computer world,that scenario is holding up pretty well. People are still buying 4mm DAT drives by the tens and hundreds of thousands, and optical – in one form or another – is coming up over the horizon.
The midrange field, however, offers a whole different scenario. Instead of the “death of the minicomputer industry,”we have seen
WHY CUSTOMERS WANT DLTtape SYSTEMS4.2
the “birth of the ser ver industry.”Of course, today’s servers look a great deal like yesterday’s minicomputers,and, instead of disap­pearing, this class of computers is growing very rapidly.
These midrange servers support much larger disk storage than desktop systems.That means you need more backup capability – more capacity, more speed, and greater reliability.These backup needs are the strengths of the DLTtape system. It’s no accident that the growth in popularity of the DLTtape system closely parallels the boom in server use.
The “Mission Critical”Boom
Much of the growth in the midrange market is fueled by a new class of mission critical applications, such as Internet servers, enterprise wide email servers, v ideo editing, electronic commerce, and so on. These applications demand bigger disks, more capacity, and, of course, better backup solutions. This is where DLTtape technology really shines.
Customers are buying DLTtape systems because these mission criti­cal applications need backup solutions that offer more speed, capacity,and reliability: exactly what DLTtape system backup deliv­ers. Don’t forget that DAT (digital audio tape) and 8mm are really consumer entertainment technologies,adapted for industrial use. DLTtape technology is industrial-strength from the start. It just takes one failure of a mission cr itical application to make people understand that what they really need is industrial strength backup.

A Proven Technology

“Leading edge”technologies sometimes end up on the “bleeding edge.”In this case,however, DLTtape technology is growing so fast because it has been proven.People want DLTtape technology because they know it works.Today,there are over 1.5 million
QUANTUM DLTtape HANDBOOK 4.3
DLTtape drives installed,and over 55 million DLTtape cartridges in use worldwide.In the understated words of one user,“DLTtape technology is a well understood way to get a lot of data backed up.”

Widely Available

DLTtape systems are available from many sources.The list of OEMs who put DLTtape drives in their systems is impressive and growing. Almost all the leading vendors of mid-range computer systems or workstations sell DLTtape products, including Compaq, Dell, Hewlett-Packard,IBM, and Sun.Every one of these manufac­turers offers DLTtape systems as factory installed backup systems and libraries for their high-performance ser vers.
DLTtape technology is also available from the leading manufactur­ers of tape storage libraries and autoloaders. DLTtape products are available through major industrial distributors, and from value­added resellers,many of whom serve specialized markets.A good example is Avid Technolog y,the leader in special effects editing systems for film and video; DLTtape drives come as standard equipment with Av id systems.

Speed Is Critical

Industry trends and good history have created the conditions for success of DLTtape technology.However,trends don’t mean much if the technology doesn’t deliver performance.Customers want DLTtape technology because it offers blazing performance.
DLTtape dr ives are very fast: from 1.5MB/s to 11MB/s in “native” or uncompressed mode (see Figure 4-1).That’s nearly hard disk drive speed. If you are running a network in a large engineering department, and all the ser vers must be backed up between mid­night and 6 a.m., speed is your best friend. Or, if you’re putting the finishing touches on special effects for a TV commercial,and the
clock is running out, you don’t want to have to face the long, slow process of putting the ad on tape before you can ship it to the client.You want DLTtap e system speed.

Bigger Is Better

Users want DLTtape technology because bigger is much better.You can put much more information on half-inch-wide tape than you can on 8mm or 4mm tape.Currently, an SDLT 220 drive can store 110GB on a single Super DLTtape I cartridge.Add compression of 2-to-1 and you’ve got 220GB on one four-inch-square cartridge (not to mention 22MB/s throughput).That’s enough capacity to store multiple full­length feature films,and you can look for greater capacity in the future (see Chapter 17 for details on Super DLTtape technology).For the typ-
WHY CUSTOMERS WANT DLTtape SYSTEMS4.4
Figure 4-1 DLTtape Drive Comparison Chart shows some of the important
specifications for DLTtape systems, including the industry-leading Super DLTtape system.
Capacity (GB, native)
Data Rate (MB/s, native)
Bit Density (Kbpi)
Track Density (tpi)
Media Type Media Length Recording
Channels Hardware Data
Compression Interface
20
1.5
82.5
256
MP-2 1,800‘ 2
Yes
SCSI-2/F SE/HVD
DLT 4000
40
6.0
98
416
MP-2 1,800‘ 4
Yes
SCSI-2/FW LVD/HVD
DLT 8000
35
5.0
86
416
MP-2 1,800‘ 4
Yes
SCSI-2/FW LVD/HVD
DLT 7000
40
3.0
123
336
MP-2 1,800‘ 2
Yes
SCSI-2/FW LVD
DLT1
110
11.0
131
896
AMP 1,800‘ 8
Yes
SCSI-2/FW LVD/HVD
SDLT 220
ical system administrator running a network backup application,more capacity per cartridge means less need to swap cartridges.

More Reliable

While we were researching this book,we talked to end users and network managers. Over and over again,they told us that they had switched to DLTtape backup because the systems they had been using just weren’t reliable enough anymore. Under the pressure of backing up big networks,4mm and 8mm solutions just don’t cut it. This from the people whose necks are on the line when systems fail. They say things like “too many midnight calls,” or “ever y once in a while an 8mm drive would go bang,”or “our old 4mm drives could not handle it.”So,customers want DLTtape technology because it is more reliable than any other backup technology.

Heavy Duty

Most drive makers base their performance and reliability figures on drive utilization (duty cycle) as low as 10 percent.That means that in a 7x24 operation, other drive makers base reliability figures on as little as 2.5 hours of use during every 24-hour period. At Quantum, we have traditionally calculated our reliability figures based on 100 percent usage.In fact,even at 100 percent duty-cycle,DLTtape dri­ves are rated at up to 250,000 hours Mean Time Between Failures (MTBF). Even when compared to a competing drive offering the same MTBF, DLTtap e drives are the clear winner,because we have calculated MTBF assuming 100 percent usage.In practice,few dri­ves will actually be subjected to non-stop operation. But, it’s nice to know you could run your DLTtap e drive continuously if you had to,w ithout the worry of premature failure or data loss.(See Chapter 5 for a complete discussion of DLTtape system reliability.)

Economy

Because DLTtape technology star ted life as a proprietary technolo­gy,and because its market is primarily in the midr ange and high-
QUANTUM DLTtape HANDBOOK 4.5
end server arena, some people mistakenly characterize DLTtape technology as expensive.That is simply not the case.
One of the great things about the free market is that buyers usually figure out the best deals pretty quickly.Users want DLTtape technol­ogy because, as it turns out, in many applications, not only does it offer superior performance, but it’s also the least expensive way to get the job done.
DLTtape technology isn’t the cheapest backup for desktop applica­tions – yet. That’s still 4mm DAT. But once you jump to UNIX workstations or enterprise networks, it’s a whole different story. For starters,you need to factor in capacity. At 40GB uncom­pressed, for example, the DLT 8000 drive compares favorably in price with competitive units of lesser capacity.
The cost equation changes when you factor in performance.If you’ve got all night and you only need to backup a few files,slow is fine. But, if you’re try ing to back up a large, constantly changing database, and the only time you can do it is from 2 a.m.to 5 a.m., then speed is money.For more and more applications,with growing storage needs and shrinking backup windows,the critical issues are: Can you com­plete this backup in the available time,w ith minimum operator involvement, and provide maximum dependability? With its 110GB capacity and 11MB/s native transfer rate,the SDLT 220 drive is the value leader in these increasingly common circumstances.
Comparing media cost is a similar story.If your total system storage capacity is only one or two GB,smaller capacity,lower-initial-cost tape cassettes may be fine.As soon as you jump up a class and have 5, 10,30GB or even terabytes to back up,dollars-per-gigabyte becomes the meaningful measure of the cost of media. Gener ally,the larger your backups are,the more cost-effective it becomes to use DLTtape
WHY CUSTOMERS WANT DLTtape SYSTEMS4.6
technology.No other tape drive system packs as much data in a single cartridge as the DLTtape system; up to 110GB in native mode on a single Super DLTtape I cartridge.

True Cost

The true cost of backup isn ’t in the drives and the media at all – it’s in the people and time it takes to meet your backup goals.If files are small and the windows of time are wide open,administrative costs probably aren ’t even worth measuring.In these rare situations,the lowest initial cost solution works.As soon as you crank up the volume,however, administrative costs can soar. If you’ve got 4mm cassettes filling up con­stantly,just swapping tapes can become a time sink.And if you’re really pushing the limits of speed,capacity ,and duty cycle of your backup solution,failure rates start climbing. That means serious interruptions and delays as you scramble to replace bad drives. In other words, administrative costs quickly get out of control.One user told us he used to spend 35 hours a week to support 4mm DAT backup for critical client files.When he moved to DLTtape backup,that cost virtually dis­appeared.That’s another reason why people want DLTtape technology.

Scalability

One of the primary reasons people want DLTtape technology is scal­ability.Scalability means DLTtape system customers solve the back­up problem once,and then keep applying the same solutions as needs grow.You can go from a DLT 4000 dr ive with uncompressed capacity of 20GB, to an SDLT 220 drive with uncompressed capacity of 110GB.Beyond that, you can move up to one of many available automated DLTtape libraries with capacities r anging from “a ter­abyte on a desktop”to many terabytes or even petabytes on the floor.

Room t o Gr ow

One of your goals should be to pick a backup technology that has a future.While helical scan technologies,for example, are pushing
QUANTUM DLTtape HANDBOOK 4.7
the upper limits of their potential,DLTtape technology is just hit­ting its stride, w ith plenty of room to grow.
Half-inch tape simply offers more growth capacity than the much smaller 4mm or 8mm formats (see Figure 4-2).Where 8mm and 4mm are pushing their density limits,half-inch DLTtape technology isn’t even close to maxing out.For example, the DLT 4000 drive uses 128 record­ing tracks.The DLT 8000 drive uses the Symmetric Phase Recording
pattern,allowing it to lay down 208 tracks on the same half-inch tape. The next generation of Super DLTtape systems increased track density yet again,by a factor of more than 2X, to 448 tracks.
Track density is just one parameter.Another is the underlying tape technology.Today, DLTtape IV cartridges use metal particle (MP) media.Super DLTtape I cartridges use state-of-the-art Advanced Metal Powder (AMP) media. AMP media offers increased media capacity,ease-of-use, and lower cost of ownership.Designed to meet the needs of multiple generations of Super DLTtape drives,AMP
DAT QI C-MC QIC-DC 8mm Half-inch DLTtape
0
2,000
4,000
6,000
8,000
10,000
DAT QIC-MC QIC-DC 8mm
Media Recording Area (square inches)
Figure 4-2 Half-inch DLTtape Media leaves plenty of room
for capacity growth for future DLTtape drives. A single DLTtape cartridge has a tape area of over 10,000 square inches.
WHY CUSTOMERS WANT DLTtape SYSTEMS4.8
media ensures the highest track density available today. AMP uses durable metal powder technology for recording at very high densities. The back side of the AMP media contains specially formulated back­coating to receive the optical servo tracks,so customers can reserve the entire data-bearing side of the media for recording data and elim­inate the need for pre-formatting.

DLTtape System Compatibility

In most cases,IS managers are reluctant to change backup technology. You may have dozens,hundreds,or even thousands of old backup
QUANTUM DLTtape HANDBOOK 4.9
Figure 4-3 Backward Compatibility is maintained throughout the DLTtape media
family .
Tape Type (recorded on drive type)
DLTtape IIIXT (recorded on DLT 2000XT)
DLTtape IV (recorded on DLT 4000)
DLTtape IV (recorded on DLT 7000)
DLTtape IV (recorded on DLT1)
DLTtape IV (recorded on DLT 8000)
Super DLTtape I (recorded on SDLT 220)
15GB
20GB
35GB
40GB
40GB
110GB
1.5MB/s
1.5MB/s
1.5MB/s
1.5MB/s
1.5MB/s
NA
Native Capacity
Native Transfer Rate (read on DLT
4000)
Native Transfer Rate (read on DLT
7000)
Native Transfer Rate (read on DLT1)
Native Transfer Rate (read on DLT
8000)
Native Transfer Rate (read on SDLT
220)
1.5MB/s
1.5MB/s
5MB/s
NA
5MB/s
NA
NA
1.5MB/s
NA
3MB/s
NA
NA
1.5MB/s
1.5MB/s
5MB/s
NA
6MB/s
NA
NA
1.5MB/s
3.5MB/s
3MB/s
4MB/s
11MB/s
NA=Tape format is not compatible with the tape drive.
tapes.You w il l never need most of them. But if you do need some old tapes from last year, or 5 years ago, or just last week,you would have a major problem if you had changed backup platforms. That is gen­erally not the case with DLTtape technology.A cartr idge recorded on a DLT 2000 drive three or four years ago can be read on a DLT 4000 drive today.You can put a DLTtape IV cartridge in a DLT 4000 drive today, fill it w ith data, and two years from now you will be able to read it on a DLT 8000 drive (see Figures 4-5 and 4-6).All DLTtape drives up to the DLT 4000 drive use a similar head design and record­ing pattern that makes possible compatibility among drives. However, the DLT 7000 and DLT 8000 drives use a new recording pattern,Symmetric Phase Recording.T he read/wr ite head of the DLT 7000 and DLT 8000 drives tilt forward and back (see Figure 4-5) to achieve higher track density.When a DLTtape cartridge that has been recorded on a DLT 4000 drive,for example, is inserted in a DLT 8000 drive,the drive automatically detects the difference in recording pattern.The DLT 8000 drive then automatically adjusts its read/write head (Figure 4-6) to a vertical position that enables it to read the older DLTtape cartridge.
WHY CUSTOMERS WANT DLTtape SYSTEMS4.10
Forward
Write Cores
Reverse
Write Cores
Reader Cores
Figure 4-4 DLT 7000/DLT 8000 Read/Write Head tilts
back and forth to record at highest data density, yet it can still read older formats by assuming vertical position shown here.
QUANTUM DLTtape HANDBOOK 4.11
Figure 4-5 Symmetric Phase Recording (SPR), used in
DLT 7000 and DLT 8000 drives, angles recording tracks to prevent cross-track interference and increase data density.
Figure 4-6 DLT 7000/8000 Head Positioned to read
DLTtape cartridge recorded on an older DLTtape drive, provid­ing compatibility and data interchange.
Forward Tape Direction
Reverse Tape Direction
Forward Tape Direction
Reverse Tape Direction
WHY CUSTOMERS WANT DLTtape SYSTEMS4.12
The DLT1 drive uses DLTtape IV media, so DLT1 drives can read any DLTtape IV cartridges recorded on DLT 4000 drives.And,of course,DLTtape IV cartr idges recorded on DLT1 drives can be read by DLT 4000 drives and by SDLT 220 drives.
Super DLTtape I Media Compatibility
Super DLTtape I media provides backward read compatibility with DLT 4000, DLT1, DLT 7000, and DLT 8000 drives using DLTtape IV cartridges. To read DLTtape IV cartridges recorded on a DLT 4000 drive or DLT1 drive, the Super DLTtape Backward Read Compatible head remains in an upright position. To read DLTtape IV cartridges recorded on a DLT 7000 or DLT 8000 dr ive, the Super DLTtape head tilts to read data recorded using Sy mmetr ic Phase Recording (SPR).(See Figure 4-7.) That means data wr itten on any DLTtape IV cartridge using any DLT 4000, DLT1, DLT 7000, or DLT 8000 drive can be read on a Super DLTtape drive.That includes the majority of all the DLTtape drives ever built,and a very high percentage of the 55 million DLTtape cartr idges ever built.
Next,we’ll take a closer look at the features that make DLTtape technology the most reliable on the market today.
Tape direction when in this orientation
Tape direction when in this orientation
Figure 4-7 The Super DLTtape Backward Read Compatible Head Assembly tilts to read DLTtape IV cartridges recorded on DLT 7000 and
DLT 8000 drives, which use Symmetric Phase Recording (SPR).
Reliability: The Heart of the DLTtape System
QUANTUM DLTtape HANDBOOK
5
5.1
There is nothing more frustrating (or costly) than attempting to restore a file or directory, only to discover it can’t be done because of errors or worn out tape.An inexpensive tape drive suddenly loses its appeal when a project manager is upset about a corrupted file that can’t be restored.It doesn’t matter who deleted the original version; it’s the IS manager’s fault. Suddenly,that too-good-to-be­true low cost tape drive looks more and more like a mistake.

You Count On Tape Backup

Reliability should be one of the main criteria you use to evaluate tape backup systems.You need to match your organization’s back­up needs to the expected reliability of your tape backup system.In standalone workstation backup or other light-duty applications, a low-end tape system such as QIC or DAT may make perfect sense. This is especially true when you know you’ll use a tape just a few times and archive it.
When it comes to network, enterprise and other mission-critical backup situations, you can’t afford to cut corners.With data stor­age capacity at mid-to large-scale companies doubling every 12 to 18 months, you need a fast, reliable tape backup system that will match your needs now and in the future. The DLTtape system was specifically designed for today’s demanding mission-critical back-
RELIABILITY: THE HEART OF THE DLTtape SYSTEM5.2
up applications. In this chapter, we will take a look at the DLTtape system features that make it the most reliable mid-range backup system on the market today.
Unlike drives based on consumer video or audio recording tech­nology,such as 8mm and DAT, DLTtape systems were designed from the start for intensive data storage use in mid-range and high end environments.DLTtape drive components and media work in harmony to provide the fastest,most reliable, highest capacity tape drives in the industry.
The following paragraphs outline the characteristics that give the DLTtape system the reliability edge over all mid-range competitors.

Head Guide Assembly

DLTtape system reliability begins with a solid foundation: the head guide assembly (HGA; see Figure 5-1). The patented DLTtape head guide is a boomerang-shaped aluminum plate. In the DLT 4000, DLT 7000, and DLT 8000 dr ives, it has six large bearing-mounted rollers.These rollers are free-wheeling guides,with the last roller acting as both a guide and a digital tachometer. The tachometer controls the system’s two drive motors to regulate tape position, speed and tension. The Super DLTtape drives have four rollers (see Figure 5-2).
The DLTtape head guide provides a rock solid path for the DLTtape media to follow.The precise head/tape alignment achieved at the factory is maintained by the HGA. Other tape dr ives, particular ly helical scan systems like the 8mm drive,have a much longer and more complex tape path than the DLTtape system.A helical scan system must pull its tape out of the cartridge and near ly all the way around a cylindrical head. In addition, the tape path rollers used on helical scan systems are small and result in acute tape wrap angles
QUANTUM DLTtape HANDBOOK 5.3
Figure 5-1 Patented Head Guide Assembly (HGA) used in the
DLT 4000, DLT 7000, and DLT 8000 drives provides a rock solid tape path for industry-leading reliability and accuracy.
Drive Leader
Head
Take-up Reel
Tach Assembly
Figure 5-2 The Super DLTtape Head Guide Assembly is a refined
version of the DLTtape Head Guide Assembly. It incorporates only four rollers, further reducing contact and tape wear.
Head
Head Guide Rollers
Drive Leader
Take-up Reel
that stress the tape. DLTtape rollers are large and are arranged in a gentle arc along the HGA.This roller arrangement results in much less wear than in helical scan system.
When a DLTtape cartridge is inserted into the drive, it is automati­cally locked into position.A patented buckling mechanism pulls the DLTtape media from its cartridge. Unlike 8mm and other cartridge tape systems, DLTtape cart ridges have a supply reel, but no take-up reel.The tape is pulled along the tape path (see Figures 5-3 and 5-4) to a take-up reel mounted permanently inside the drive.In this way, no space is wasted inside the DLTtape cartridge, al lowing for more tape per cartridge. This design means the DLTtape system lets you store more data in less space than other tape systems.
Tape Handling
The half-inch DLTtape media passes across the drive’s wr ite/read/ write head under very low tension. The only time the head moves is
Figure 5-3 Tape Path through the DLTtape head guide assembly is
a gentle curve that reduces tape wear and ensures tracking accuracy.
RELIABILITY: THE HEART OF THE DLTtape SYSTEM5.4
QUANTUM DLTtape HANDBOOK 5.5
Figure 5-4 Super DLTtape System Tape Path is even simpler
than that of the DLTtape drive, requiring only four precision rollers to guide the tape.
to step up and down from track to track or, in the case of the DLT 7000 and DLT 8000 drives, to tilt forward and back. The dr ive’s head is gently contoured to minimize tape deflection at the contact point. Low tape tension, a non-rotating head, and special wear­resistant tape coating give DLTtape drives industry-leading head life. The drive head is the only contact point on the data side of the tape. The four or six tape path rollers touch only the back of the tape, so wear is kept to an absolute minimum.In helical scan sys­tems,the tape is wrapped around a large head that is spinning (at over 5,000 rpm in one 8mm system).This large area of contact and high relative tape speed result in wear to both tape and head.
The DLTtape system’s tachometer-controlled drive motors act in tandem like an electronic Push-Me-Pull-You. One motor pulls the tape through the tape path while the opposing motor applies just enough drag to maintain optimal tape tension.When the tape reverses direction,the roles of the motors reverse, too. The
tachometer also helps the system keep track of how much tape is wound onto each reel and adjusts the speed of the two motors accordingly. Each time a car tr idge is loaded, the drive calculates and sets the minimum tension required to achieve high-quality, consistent read/write signals. This calibration system maintains optimal-contact recording and helps extend the operational life of the drive.

Self-Cleaning Head

Another important feature that helps extend tape life is the DLTtape drive’s self-cleaning head design. The write/read/write elements on the head are aligned vertically on three tiny islands. This reduces the point of contact with the tape recording surface to a bare minimum.Along w ith the wr ite/read/write islands, two additional islands are included (see Figure 5-5).These extra two
RELIABILITY: THE HEART OF THE DLTtape SYSTEM5.6
Outriggers
Read Heads
Write Heads Write Heads
Figure 5-5 Self-Cleaning Contoured Head on DLTtape
drives includes two fixed "outriggers" that wipe any debris from tape, reducing head wear (top view of head).
Tape
QUANTUM DLTtape HANDBOOK 5.7
outrigger islands help wipe contaminants such as dust from the tape as it passes. Like tiny stationary squeegees, these non-ener­gized islands continuously clean the DLTtape media, ensuring proper tape/head contact,and data integrity.
A low-stress tape path,contoured head,and self-cleaning desig n team up to provide up to 1,000,000 tape passes.All DLTtape car­tridges provide a shelf life of up to 30 years with just a five percent loss in magnetic strength.

Error Detection

One quarter of the data on a DLTtape cart r idge is dedicated to error detection and correction.An application-specific integ r ated circuit (ASIC) chip containing a custom Reed-Solomon error-correction code (ECC) maintains unfailing data security.For every 64Kby tes of user data, there are 16Kbytes of ECC added. For every 4Kbytes of user data, a 64-bit cyclic redundancy code (CRC) and a 16-bit error­detection code (EDC) are also added.In addition, each user record is tagged with an overlapping 16-bit CRC.To top it off,all DLTtape drives perform a read after each write command,and will automati­cally re-record data on a parallel channel.
This Parallel Channel Architecture (PCA) maximizes rewrite effi­ciency. Even with one or more channels inoperative due to bad blocks, four-channel DLT 7000 and DLT 8000 drives can continue to write data on a parallel channel (see Figure 5-6). (The dual­channel DLT 4000 drive also uses the PCA block structure and can continue operation even with one channel blocked.)
Thanks to multiple levels of error detection and correction, DLTtape drives offer an exceptional level of data integrit y.It has been calculated that DLTtape drives have an unrecoverable hard error rate of one in 1017bits and one undetected soft error in 10
30
bits. That is a standard that no other tape drive comes close to.
RELIABILITY: THE HEART OF THE DLTtape SYSTEM5.8

Adaptive Cache Buffering

DLTtape drives feature adaptive cache buffering,which helps reduce stops and starts,reducing drive wear and tear. Adaptive techniques enable the DLTtape system to adjust block sizes to match the host data rate.If compression is on,data is compacted as it enters the cache buffer at a rate that matches as closely as pos­sible the rate at which it is written to tape.While the total through­put rate is dependent on how fast the host can supply data to the DLTtape drive, adaptive cache buffering helps keep the drive streaming as much as possible,and reduces delays due to reposi­tioning. In addition, par ity is maintained between the host system and the DLTtape drive over the SCSI interface.

Duty Cycle

Most drive makers base their performance and reliability figures on drive utilization (duty cycle) as low as 10 percent.That means that in a 7x24 operation, other drive makers base reliability figures on as little as 2.5 hours of use during every 24-hour per iod. At Quantum, we calculate most reliability figures based on 100 per-
1597 11
12131062
3
48
Channel 1
Channel 2
Channel 3
Channel 4
12 15 ECC1
7111416
ECC2
ECC3
ECC4
ECC4
Direction of Tape Motion
Figure 5-6 Parallel Channel Architecture on all DLTtape
drives (DLT 8000 shown here) automatically transfers data from bad blocks to parallel channels for "on the fly" data recovery.
QUANTUM DLTtape HANDBOOK
5.9
cent usage.In fact, even at 100 percent duty-cycle, DLTtape drives are rated at up to 250,000 hours Mean Time Between Failures (MTBF). Even when compared to a competing drive offering the same MTBF, DLTtap e drives are the clear winners, because we have calculated MTBF assuming 100 percent usage.In practice,few dri­ves will actually be subjected to non-stop operation.But,it’s nice to know you could run your DLTtape dr ive continuously if you need­ed to without worry of premature failure or data loss.
The reliability and industry-leading performance that characterize the DLTtape system are the reasons why nearly every major tape library manufacturer offers DLTtape system-based products. The DLTtape system is perfect for heavy-duty-cycle applications like hierarchical storage management (HSM), in which the system is constantly moving data between main memory,disk, and tape, depending on its current level of usage.
According to the president of one of the world’s largest library makers,“In HSM applications, we have a highly intensive car­tridge-swapping environment. DLTtape drives and cartridges are made for this heavy-duty application. This performance combina­tion makes DLTtape technology solutions ideal within an automat­ed HSM system.”
Next,we’ll discuss in detail what DLTtape system specifications really mean to you.
Demystifying Tape Drive Specs
QUANTUM DLTtape HANDBOOK
6
6.1
Specifications can be stated in different formats, using different terms, which may or may not mean the same thing.And some­times two different vendors will use the same term,but will base their use of the term on very different standards.
For example,identical MTBF (Mean Time Between Failures) fig­ures can be based on very different assumptions for duty cycle or operating conditions (temperature and humidity).While both fig­ures are accurate,different assumptions would make them have very different meanings in real life.
We intend this chapter to be a helpful guide to reading and under­standing specs for tape drives in the price and performance category of Quantum DLTtape systems.That includes a range of drives typical­ly used for backup,archiving, and near on-line storage applications.
It is difficult to make an exact,apples-to-apples comparison of competing tape drives.That’s because all manufacturers tend to state specs in the way that puts them in the best light.And,some products are different enough that you really can’t compare them apples-to-apples.We will give you a more in-depth view of what each spec really means, what points you should look for, and how to judge what specs may be important for your application and
DEMYSTIFYING TAPE DRIVE SPECS6.2
which ones you can ignore.Figure 6-1 includes the most impor­tant specifications for the DLTtape drives.

Capacity and Data Compression

Some manufacturers specify capacity in native mode.Others list capacity with an asterisk, and a foot note that says something like “assumes 2:1 compression.”Sometimes you might see a figure without an asterisk, but that figure could still very well assume compression of three or four to one.
Compression is the result of apply ing a compression algorithm to the data before it is written to the tape. For a lot of applications, compression is standard operating procedure.However, compres­sion is only relevant if you actually compress your data,which you may or may not want to do. Big blocks of text can be squeezed down
Figure 6-1 DLTtape Drives are the performance and reliability targets for all
others on the market today. This chart shows some of the important specifications for DLTtape drives.
Native Capacity 20GB 35GB 40GB 40GB 110GB Compressed 40GB 70GB 80GB 80GB 220GB
Capacity (2:1) Native 1.5MB/s 5MB/s 3MB/s 6MB/s 11MB/s
Transfer Rate Compressed 3MB/s 10MB/s 6MB/s 12MB/s 22MB/s
Transfer Rate Drive MTBF (hrs) at 200,000 200,000 200,000 250,000 250,000
100% Duty Cycle Head Life (hrs) 10,000 30,000 30,000 50,000 50,000 Tape Life (yrs) 30 30 30 30 30 Media Passes 1 million 1 million 1 million 1 million 1 million Uncorrected Bit 1 per 10
17
1 per 10
17
1 per 10171 per 10171 per 10
17
Error Rate Warranty (yrs) 3 3 3 3 3
DLT 4000
DLT 7000
DLT1 DLT
8000
SDLT 220
QUANTUM DLTtape HANDBOOK 6.3
very effectively, as can big graphics files. Other material, like tables, for example,doesn’t compress much at all.Files that have already been compressed may even get bigger if you try to compress them.
The bottom line is that compression may or may not be relevant to your application,depending on the kind of data you deal with. Just make sure that you compare native-to-native,or compressed-to­equally-compressed figures.And, if the manufacturer has not been very clear that the figure you see is native mode,you probably should assume that the figure is for compressed data.For DLTtape systems, the stated capacity is in both native mode and in com­pressed mode, assuming 2:1 compression.

Performance and Compression

Performance (data transfer rate) is typically described in terms of MB per second.You need to determine if the transfer r ate figure is for native mode,or if it assumes 2:1 data compression,or higher compression ratios.Be careful to distinguish between terms like peak transfer rate and sustained transfer rate. Peak transfer or burst rate usually refers to the maximum transfer rate of the bus. It has less to do with the performance of the tape drive than with interop­erability with other equipment you may have in your system.The performance figure you should pay attention to is the sustained fig­ure.For the DLTtape system, we list both figures, in native mode.
Another performance-related figure is average access time.That is the average time it takes to locate a file that is halfway into the tape. It assumes this is the first access requested from this specific tape, so the drive is starting to seek the file from the beginning of the tape. This is a very conservative approach. It is appropriate in applications in which files being sought are truly randomly distrib­uted across the tape.However, in many,if not most, applications, the next file sought is near the previous file accessed, and actual access time may be shorter.

Load Time

Load time is the time from the moment you insert a cartridge into the drive,until the cartridge is ready to read or write the data. When discussing the DLTtape system,competitors often make the accurate statement that the load time spec for a DLTtape cartridge is approximately one minute.While accurate,that statement is not complete.Load time for a DLTtape cartridge is approximately one minute,but only for the first time a blank cartridge is loaded. After that, it usually takes 35 to 45 seconds for the tape to load.The dif­ference is due to the fact that,on the first load, the drive runs cali­bration tests and writes initial calibration information on the tape. On successive loads of the car tridge, the drive need only read the previously-recorded calibration information.

Compression Algorithms

One last compression related issue:how is compression accom­plished? In most cases, compression is done by the tape drive itself. Several different compression technologies are used. Quantum DLTtape systems use the LZ (Lempel Ziv) compression algorithm. This algorithm has advantages over other algorithms,in terms of effectiveness across most types of data. In our experience, we have frequently achieved compression ratios of 4:1, and have had specif­ic instances as high as 25:1. However, for the DLTtape system, Quantum continues to be conservative and uses the industry stan­dard 2:1 figure when using compression data figures.

Reliability/MTBF

If your tape drive is subject to heavy usage,running eig ht or ten hours a day, or if it runs all night doing backups, then reliability is important, and MTBF is one way to determine reliability.MTBF is the most commonly used reliability spec.It specifies the most likely interval of time that will go by before the unit will fail.With some exceptions,this refers to a failure of any part of the unit, for any cause, under normal usage.A figure of 10,000 hours means that the manufac-
DEMYSTIFYING TAPE DRIVE SPECS6.4
turer claims that,on average, this unit will run for 10,000 hours (or about 416 days) before it will break down and stop working.The bot­tom line is this:the DLTtape system,with its patented head design,low­tension-tape contact,simple tape path, and stationery heads, has an inherently more reliable design than that of competitive products.

Reliability and Environment

Another spec to look at when you compare reliability is environmen­tal operating conditions.MTBF is calculated based on a formula that takes into consideration multiple factors for all the parts of the prod­uct and statistically merges them.Heat is the single greatest enemy of reliability.So one very simple way to increase calculated MTBF is to narrow the temperature range across which the product is assumed to be running. If you assume the unit will always operate in a 70°F room, you get a lot better figure than if you say it might have to function in a 100°F room.Our MTBF calculations for the DLTtape drives are based on a temperature range of 50°F to 104°F (10°C to 40°C),a wide range that reflects the worst conditions the system is likely to encounter.

Head L i fe

The read/write heads are among the most wear-sensitive and expensive parts of the tape drive. Obviously,they are an important factor in overall unit reliability. Head life for DLTtape drives is also calculated in a fashion similar to MTBF for overall drive reliability (i.e.,under severe temperature and humidity conditions).The numbers would be even more impressive if we calculated for a typ­ical office environment.Because head life is a cr itical reliability measure, we are extremely conservative in making our calculation.
Durability: Tape Passes
Media durability is measured in tape passes.How many times can the tape be run through the unit before it wears out? The figure we use for the Quantum DLTtape media is 1,000,000 passes. However, you should not compare that figure directly against c ompetitive drives,which usu-
QUANTUM DLTtape HANDBOOK 6.5
ally use far lower figures.A DLTtape drive lays down data in a series of parallel tracks that run the length of the tape.As a result,it takes multi­ple passes to read or write the same amount of data on DLTtape media that should be read or written in a single pass on competitive drives.
In general,a four-channel DLT 8000 drive will need 52 passes to cover 208 tracks.If you divide 1,000,000 passes by 52,you get a figure of 19,230 head passes.Durability figures for some competitive units are in the range of 1,500 passes.Which still makes the DLTtape sys­tem more than 10 times more durable,e ven after adjusting for the difference in technology. (This is the worst case scenario for DLTtape recording.In operation, it is unlikely to require 52 passes to retrieve the requested data in a typical cartridge usage, as only a small par t in the tape will be read in most cases.) Again,this big advantage is based on the basic design of the drive: the tape goes over the heads with minimal tension (see Figure 6-2),and the heads are stationar y while reading and writing.Wear and tear on the tape is dramatically less
DEMYSTIFYING TAPE DRIVE SPECS6.6
Figure 6-2 A Gentle Tape Path in all DLTtape drives reduces
stress and wear resulting in industry-leading tape life of up to 1,000,000 passes.
than for a drive with rotating heads.DLTtape media is more durable than other types of media by a very wide margin.
Data Integrity – Error Correction
The important figure in terms of data integrity is the uncorrected bit error rate,sometimes referred to as the hard error rate.Uncorrected bit error rate is the number of erroneous bits that cannot be corrected by error correction algorithms.For DLTtape and Super DLTtape drives, we have calculated an uncorrected bit error rate of one bit in 1017bits. That is one error in 100 quadrillion bits, or one error in 12 quadrillion bytes.How does that compare to other technologies? Most DAT drives, for one example,quote a spec of one uncorrected error in 1015bits.10
15
is 100 times less than 1017.Therefore,you can expect 100 times more errors on the DAT drive than on the DLTtape drive.
Modern high-density tape technologies, which record more data on smaller segments of tape, have made error correction quite complex.High-density tape drives have to recover a higher per-
QUANTUM DLTtape HANDBOOK 6.7
1 5 9 13
141062
3
48
Channel 1
Channel 2
Channel 3
Channel 4
12 16
71115
ECC1
ECC2
ECC3
ECC4
Direction of T ape Motion
PRE POSTCONTROL
USER DATA
USER DATA
USER DATA
S Y N C
C R C
C R C
E D C
C R C
I N D E X
1
I N D
E X
2
I N D E X
3
Figure 6-3 A DLT 8000 20-block Data Entity is shown above. Each
entity contains 16 data blocks and 4 blocks of Error Correction Code, ensur­ing data integrity.
centage of recorded data,and in larger blocks (measured in num­ber of consecutive bytes) to prevent data loss.
During write operations, the DLTtape drive assures that the data written is correct by performing a read after write. If an error is detected,the drive rewrites the data block (see Figure 6-3) further down the tape until the read-after-write check validates that the block is now correct.In addition, the drive records powerful Reed­Solomon ECC blocks on tape.
During read operations, if an error occurs, DLTtape drives recover the data using powerful ECC code.DLTtape drives can recover up to four bad blocks of data within a 20-block entity.At a recording density of 62.5Kbits per inch, four consecutive blocks translates to two inches of DLTtape media. That means that, even if as much as two consecutive inches of tape are damaged on a single track, a DLTtape drive can recover the data.

Conclusion

Comparing the specifications for the DLTtape system to the specifi­cations for other technologies reveals significant benefits in a num­ber of areas,including overall capacity,capacity per cartridge, and transfer rate. In other areas, primarily reliabilit y,a comparison of specs shows that the underlying DLTtape technology results in an order-of-magnitude advantage.Leadership in speed and capa cit y are certainly important, but it is in the area of reliability that the specifi­cations reveal the most dramatic differentials between the DLTtape system and competitive products.
Next,we’ll take a look at DLTtape media and discover the benefits of Quantum DLTtape car t ridges.
DEMYSTIFYING TAPE DRIVE SPECS6.8
DLTtape Media
QUANTUM DLTtape HANDBOOK
7
7.1
A DLTtape cartridge is 4.16 inches w ide, by 4.15 inches deep,by 1 inch high. It weighs between 7.7 and 7.85 ounces, depending on specific model.A DLTtape cartr idge holds between 1,200 and 1,828 feet of half-inch wide metal particle recording tape. A specially designed 18-inch leader is at the front end of the tape. The tape car­tridge enclosure includes a drive gear that engages with the DLTtape drive,and a panel that opens to provide access to the tape.
Six types of half-inch DLTtape cartridges are currently in production: CleaningTape III, DLTtape III, DLTtape IIIXT,DLTtape IV, DLT1 CleaningTape, and Super DLTtape I. Different cartridges are designed to work with different models of DLTtape drives.However,one of the things that has made DLTtape technology so successful is the fact that, when we introduce a new DLTtape drive,we don’t make old DLTtape media obsolete.Old tapes still run on the new drives.They won’t run as fast as the newest model cartridges designed specifically for the new drives,but they will run just as fast as they did on older DLTtape drives.A tape originally recorded on a DLT 2000XT drive will run on a DLT 8000 drive just as fast as it did on the DLT 2000XT drive.Even more important,millions of DLTtape IV cartridges sold in the past few years can be read by Super DLTtape drives.
DLTtape MEDIA7.2

What Makes DLTtape Cartridges Better?

For many DLTtape system users,the biggest difference between the DLTtape system and other tape systems has nothing to do with trans­fer speed and cartridge capacity.It has everything to do with confi­dence that the information they put on a DLTtape cartridge two years ago is going to be accessible with DLTtape drives they might buy two years from now.With other tape technologies,this level of media compatibility across generations has not been the case.Figure 7-1 shows which models of DLTtape cartridges are compatible with which models of DLTtape drives.
Tape Type (recorded on drive type)
DLTtape IIIXT (recorded on DLT 2000XT)
DLTtape IV (recorded on DLT 4000)
DLTtape IV (recorded on DLT 7000)
DLTtape IV (recorded on DLT1)
DLTtape IV (recorded on DLT 8000)
Super DLTtape I (recorded on SDLT 220P)
15GB
20GB
35GB
40GB
40GB
110GB
1.5MB/s
1.5MB/s
1.5MB/s
1.5MB/s
1.5MB/s
NA
Native Capacity
Native Transfer Rate (read on DLT
4000)
Native Transfer Rate (read on DLT
7000)
Native Transfer Rate (read on DLT1)
Native Transfer Rate (read on DLT
8000)
Native Transfer Rate (read on SDLT
220)
1.5MB/s
1.5MB/s
5MB/s
NA
5MB/s
NA
NA
1.5MB/s
NA
3MB/s
NA
NA
1.5MB/s
1.5MB/s
5MB/s
NA
6MB/s
NA
NA
1.5MB/s
3.5MB/s
3MB/s
4MB/s
11MB/s
NA=Tape format is not compatible with the tape drive.
Figure 7-1 Backward Compatibility Is Assured among the DLTtape system family.
Drives and matching DLTtape cartridges are shown here, along with transfer rate for each.
Access door Leader Supply reel
Write Protect switch
Tape
Drive access
QUANTUM DLTtape HANDBOOK 7.3
The one-reel design of the DLTtape cartridge offers two major bene­fits.First, the DLTtape cartridge has no wasted space. It is packed full of tape,which means more capacity per cartridge. Second, the tape path between the supply reel in the cartridge and the takeup reel in the drive is very stable.Instead of tr aveling between two loosely­anchored reels,as found in most dual-reel cassette systems, the DLTtape media travels between the supply reel in the DLTtape car­tridge and the firmly anchored internal take-up reel.(See Figure 7-2.)
Another feature very specific to the DLTtape cartridge is the tape leader.Every DLTtape cartridge includes a specially designed tap e leader at the front end of the tape. The leader on DLTtape III, DLTtape IIIXT, and DLTtape IV cartridges includes a specially designed loop.When the cartridge is inserted in the tape dr ive, a hook at the end of the take-up leader securely mates with the tape leader loop and gently pulls it through the HGA to the take-up reel.This procedure is reversed when the cartridge is removed from the drive.
Figure 7-2 One-Reel Design of DLTtape Cartridge eliminates
the wasted space found in competing technologies and offers the highest data density on the market.
On Super DLTtape I cartridges, a unique new buckling system increases cartridge life and supports heavy-duty-cycle environments. (See Figure 7-3.) A solid metal pin attached to the drive leader links with molded clips that are permanently attached to the tape leader inside the cartridge. The Positive Leader Link design makes the buck­ling of Super DLTtape I media a highly reliable mechanical process.In addition to supporting Super DLTtape I cartridges, the buckling mechanism supports existing DLTtape IV data cartr idges to ensure complete backward-read compatibility.
This whole process by which the DLTtape system cartridge interacts with the DLTtape drive is essential to the very high reliability and long life of both the drive and the media.The combination of DLTtape car­tridge and DLTtape drive results in a very stable, low-tension tape han­dling that results in longer life for both media and read-write heads.

Understanding The Differences

There are differences between DLTtape media,both minor and major. For example,one of the subtle differences between DLTtape media is a
DLTtape MEDIA7.4
Super DLTtape Drive Leader
DLTtape IV Tape Cartridge Leader
Super DLTtape I Tape Cartridge Leader
Figure 7-3 The Super DLTtape Positive Leader Link supports linking of
both DLTtape IV and Super DLTtape I cartridges.
difference in the position of the BOT (beginning of tape) hole (see Figure 7-4).The BOT hole is a small hole in the tape that tells the drive that the leader has passed the read/write heads and it’s now safe to start recording.The distance from the beginning of the leader to the BOT hole tells the tape drive what type of cartridge is loaded,the maximum native capacity, and the length of the tape in feet.
Another small difference is that DLTtape cartridges come in four different colors.The casing for DLTtape III cartridges is dark gray, DLTtape IIIXT cartridges are white, DLTtape IV cartr idges are black, and the CleaningTape III cartridge is cream colored. Super DLTtape I cartridges are black, and have a distinctive textured finish,(See Figure 7-5.) These differences make it easy for users to differentiate between tapes,especially in a situation where there are several different mod­els of DLTtape drives working.
A major difference among the types of DLTtape media is capacit y. The DLTtape III cartridge has a native capacity of 10GB, the
QUANTUM DLTtape HANDBOOK 7.5
Leader Splice
Scratch
Area
Calibration
Area
Directory
Area
DATA
SCRATCH AREA
Set Write Currents
Determine optimal tape
Tension
Individually adjust Write
Current for each write gap
CALIBRATION AREA
Position head in vertical
Determine optimal azimuth
position (DLT 7000)
Line up data tracks with cal
tracks for Interchange
Density Detection
DIRECTORY AREA
Used for Fast Search
BOT HOLE
Physical Beginning of Tape
EOT HOLE
Physical End of Tape
Figure 7-4 DLTtape Media Format features areas for calibration,
directory, and holes to indicated beginning and end of tape. Position of BOT hole helps drive identify cartridge type.
DLTtape IIIXT cartridge has a native capacity of 15GB, and the DLTtape IV cartridge has a native capacity of 35 or 40GB. Super DLTtape I cartridges have a capacity of 110GB.
What accounts for the difference in capacity between cartridges? There are several factors.First and most obv ious is tape length. Both DLTtape IIIXT cartridges and DLTtape IV cartridges have a longer tape than the DLTtape III cartr idge – 1,828 feet versus 1,200 feet. As a result of the length of tape, combined with its half-inch width, the total tape area contained in a DLTtape IV cartridge is over 10,000 square inches.(See Figure 7-6.) That is significantly more tape area than competitive technologies offer, creating far greater potential for capacity growth.
DLTtape IV media has significantly different magnetic properties that result in higher capacity.DLTtap e IV media is double-coated tape with a significantly smaller coating par ticle size than earlier
DLTtape MEDIA7.6
Figure 7-5 DLTtape Cartridges Are Color Coded for easy identification.
DLTtape III
DLTtape IIIXT
DLTtape IV
Super DLTtape I
QUANTUM DLTtape HANDBOOK 7.7
DAT QIC-MC QIC-DC 8mm Half-inch DLTtape
0
2,000
4,000
6,000
8,000
10,000
DAT QIC-MC QIC-DC 8mm
Media Recording Area (square inches)
Figure 7-6 Half-inch DLTtape Media leaves plenty of room for
capacity growth for future DLTtape drives. A single DLTtape cartridge has a tape area of over 10,000 square inches.
tapes (see Figure 7-7). Smaller particle size translates into the ability to pack more data tracks into the same half-inch wide tape. The higher-capacity DLTtape IV media also has different magnetic prop­erties. For example, its “coercivity” rating is 20 percent higher. Coercivity is a measure of the strength of the magnetic field needed to change the magnetic orientation of a bit on the tape. The higher the coercivity, the more magnetic energy it takes to change orienta­tion, and the less likely it is for a particle to be “flipped”accidentally. Therefore,higher coercivity means you can pack more data tracks into the same space,and thus gain more capacity.
Super DLTtape I cartridges use state-of-the-art Advanced Metal Powder (AMP) media. Designed to meet the needs of multiple generations of Super DLTtape drives, AMP media ensures the highest track density available today.AMP uses durable metal powder technology for recording at very high densities, making possible a dramatic increase in capacity.

Media Availability

Quantum Corporation sells all types of DLTtape and Super DLTtape I cartridges. By setting up multiple channels of distribution for DLTtape media,Quantum has sought to assure customers all over the world that there will be an adequate supply of media available from multiple sources,ensuring both availability and competitive pricing.At the same time,customers can be assured of the qualit y of all DLTtape media and DLTtape equivalent media,because it all meets Quantum’s high quality controls.

Limited Warranty

All Quantum brand media carries a limited lifetime warranty that the product is free from defects in material and manufacture.Only Quantum-branded cartridges come with this warranty.Our warrant y reflects our confidence in the extraordinary quality of DLTtape
DLTtape MEDIA7.8
DLTtape III
Magnetic Layer (Metal Particle)
Magnetic Layer (Metal Particle)
Non Magnetic Layer (Titan Fine Particle)
Base Film
Base Film
Magnetic Layer (Metal Powder)
Under Layer
Base Layer
Back Coat with Servo Guides
DLTtape IV
Super
DLTtape I
Figure 7-7 DLTtape III, DLTtape IV and Super DLTtape I Media Compared.
Finer magnetic particles used on DLTtape IV media allow for high­er data density , while the Advanced Metal Powder Media in Super DLTtape I media supports even higher density .
QUANTUM DLTtape HANDBOOK 7.9
media. That quality has been proven by over 55 million DLTtape cartridges sold. These cartridges provide unsurpassed durability and reliability. They are rated at one million tape passes, and have an archival life expectancy of 30 years.

CompacTape

CompacTape was the name used for DLTtape medi a u n ti l 1996, when the name was changed to “DLTtape.”The change was made in order to make it easier for users to associate the correct media with their DLTtape drives. DLTtap e cart ridges are clearly marked with the DLTtape logo.
Next,we’ll take a look at one ofthe strongest areas of DLTtape system growth – the automation mar ket.
Automation
QUANTUM DLTtape HANDBOOK
8
8.1
According to a report from the market research firm IDC, the over­all market for tape libraries is growing at an annual rate of 25 per­cent,while the market for DLTtape system-based libraries is grow­ing at a rate of 35 percent.Analysts estimate that 1999 shipments of DLTtape-based tape autoloaders and libraries were 79,000 units, and will grow to over 250,000 units by 2003.
The DLTtape System & Libraries: A Perfect Combination
At present,there are at least a dozen or more DLTtape system­based library manufacturers serving the mid-r ange market. As the DLTtape syste m has become the leading standard for standalone tape drive performance,capacity,and reliability, it makes sense that tape library developers have very aggressively incorporated DLTtape technology into their systems. (See Figure 8-1.)
The leading tape library manufacturers are also making commit­ments to incorporate Super DLTtape technology into their prod­ucts. The introduction of Super DLTtape technology into advanced tape automation solutions has had a dramatic impact on the tape automation industry.The increased speed and capacity offered by Super DLTtape technology is enabling library manufacturers to offer significantly more capability at every point in the product
AUTOMATION8.2
spectrum, from compact desktop libraries to enterprise level sys­tems.Super DLTtape technology also incorporates features designed specifically to support librar y applications. Optional library-ready models offer the high reliability demanded in contin­uous and random operations. Optional Memory Addressable Cartridge (MAC) tracking systems let libraries and autoloaders quickly review cartridge contents without loading them. Super DLTtape's high data packing density means impor tant savings in valuable data center floor space.
And, because both the physical and control interfaces are compati­ble with previous DLTtape drives, Super DLTtap e drives can be integrated cost-effectively and seamlessly into existing automated storage solutions.

Backup To The Future

There are many reasons for the rise in popularity of tape automa­tion systems. One of the main challenges facing network managers
0
50,000
400,000
450,000
500,000
350,000 300,000
250,000 200,000
150,000 100,000
1998 1999 2000 2001 2002 2003 2004
DLTtape*
*
Including Benchmark’s DLT1 tape drive and
future generations of compatible DLTtape drives.
4 mm
LTO Ultrium
8 mm
Half Inch
Source: IDC June 2000
Worldwide T ape Automation Units Shipped
Figure 8-1 The DLTtape System Is the Overwhelming Choice
among high-performance tape systems for automated libraries.
QUANTUM DLTtape HANDBOOK 8.3
is the need to gain control of their r apidly expanding information storage resources.The world of the mainframe is probably gone forever. We now live in a world of distributed computing resources,heterogeneous system env ironments, p erv asive Internet/Intranet influence,and sky’s-the-limit application size.
The growing demand for more storage capacity among UNIX and PC LANs, coupled with shrinking backup windows, has led to a strong move toward recentralization of network computing power. One of the key ways data managers are meeting this challenge is through the use of backup automation in the form of tape stack­ers, autoloaders, and libr ar ies. By creating a centralized network backup system,using automated storage management,network managers can eliminate many of the scenarios that keep them awake nights.

Applications For Tape Automation

As with standalone tape drives, the market for tape automation systems is predominantly focused on backup,archiving, and restore,the bread-and-butter of tape storage. Until computers can be built that eliminate human error, this will probably always be the number one application for tape storage systems.
Hierarchical storage management (HSM) is picking up momen­tum among high-end installations. HSM systems are used to man­age large, critical databases and near on-line storage, and are not true backup systems. If it’s truly critical that an application or data be kept a key stroke away,a larger disk drive is increasingly the solution used most often.
Other applications for tape automation systems include: near on­line storage, archiving, data collection, remote vaulting, tape arrays, and image and video storage and distr ibution.

Growth of SANs and NAS

One of the major factors in the continuing growth of the market for DLTtape-technology-based automated libraries will be the emergence of new storage models, including Storage Area Networks (SANs) and Network Attached Storage (NAS). Both of these storage concepts place increased emphasis on the need for high-performance, high-capacit y backup and recovery capabilities. Those capabilities are being delivered by DLTtape libraries. (See Figure 8-2.)
A Storage Area Network is a specialized network that provides servers with fast, reliable access to a large pool of storage resources.A SAN typically includes storage management software, a network infrastruc­ture of hubs, routers, and switches, and may include Fibre Channel (FC) connectivity.A SAN also includes a large pool of disk storage, often in RAID configurations,and most often a large-capacity tape library (or libraries) for backup.Applications for SANs are typically ones that require large or very large storage capacity.They can be con­ventional horizontal applications (backup and archiving),as well as data intensive vertical applications (e-commerce,data mining,medical imaging, video, and multi-media). DLTtape-based libraries provide the critical advantages of high capacity and performance, as well as reliabil­ity and a high-level of automated operation,reducing the need for management and operator intervention to virtually zero.
Network Attached Storage (NAS) involves attaching storage resources directly to the network,making them active nodes on the network, easily available to servers on the network.The major benefits of the NAS concept is that it is relatively simple to implement,because it takes advantage of existing and proven network infrastructure. Ty pically NAS is used in file-oriented applications, such as CAD, graphic arts, and medical imaging . In these applications,NAS makes high-volume storage available on the network to many users at low
AUTOMATION8.4
QUANTUM DLTtape HANDBOOK 8.5
Figure 8-2 Evolution of Storage Management
cost and with little management overhead.NAS, however,is not the same as backup.In fact, by making it possible to easily expand stor­age,NAS creates the need for expanded backup capacity. This is where DLTtape-based libraries fit in the NAS concept.In a typical configuration,a DLTtape library is attached to a server designated as the backup server.DLTtape libraries offer the speed, capacity,and scalability to support the growing NAS capability,while delivering reliable,automated backup.

Benefits of Tape Automation

The main reason for seeking a tape automation solution is proba­bly because the previous backup system can no longer get the job done in the available backup window. In addition, there are a number of other benefits of tape automation.
Reduced human intervention. People make mistakes.Reducing human intervention in the backup process invariably reduce errors and downtime. In addition, it also reduces administrative over­head, provides hands-free file restoration,eliminates missed back­ups, and ensures data integrity.
User-friendly file management. Tape automation systems can pro­vide users with self-serv ice file restoration. Time is saved and users are empowered.
Cost-effective/fast ROI. Tape automation systems can often pay for themselves in a matter of months through labor savings, reduced downtime, and reduced media expenses.
Manages media rotation and storage.Your backup software and tape automation system will let you set the media rotation strategy that works best for you.
AUTOMATION8.6
Improved data security and availability. Backups become auto­matic, and backups are never missed. Data is secure and available at a moment’s notice.
Seamless disaster recovery. With a two-drive system, a complete copy of a full backup can be made at the same time the primary copy is running. Disaster recovery becomes almost effortless. It is still necessary to test disaster recovery procedures on a regular basis, but you’ll know the data is secure.

Stacker, Autoloader,or Librar y?

The primary difference among tape automation systems is in the way they handle data backup and access management.Stackers, sometimes referred to as autoloaders,were the first tape automa­tion products for small and mid-size IS operations. These systems typically have one drive, and tapes are inserted and removed by the system’s mechanical picker, sometimes called an elevator,in sequential order. So,for instance, if a stacker is set up to perform a full backup of a database, the system would begin with tape “0” and continue inserting and removing tapes until the backup was completed,or the supply of cartridges exhausted.
An autoloader, again, has one drive, but has the added capabilit y of providing any tape in its magazine upon request.This abilit y to randomly select tapes makes autoloaders appropriate for small­scale network backup and near on-line storage applications.
Libraries offer the same ty pe of functionalit y as autoloaders, but are often equipped with multiple drives for handling large-scale network backup,near on-line access,user-initiated file recovery, and the ability to serve multiple users and multiple hosts simulta­neously. On large libraries, multiple robotic mechanisms may also be employed to improve system response time.
QUANTUM DLTtape HANDBOOK 8.7
How To Buy a Tape Automation System
What should you look for in a tape automation system? As in buying a standalone tape drive,it’s best to begin w ith an evaluation of your current situation and your future needs.For instance, how much data do you need to back up? How fast is your data growing? How long is your backup window? How much time do you and your staff spend performing incremental and full back ups? How often will your automation system be accessed? How critical is it that any new tape system be compatible with your old system? Are you currently using an enterprise backup software system,and does it support leading tape automation systems? How much budget is available for a tape automation solution? Be sure to factor in savings you may be able to achieve in labor, media,and lost production time.

Inside Tape Libraries

Let’s take a moment here to look more closely at tape libraries. What are you buying when you buy a tape automation system? Every tape library comes equipped with certain basic elements. (See Figure 8-3.) The next few pages describe these basic elements briefly.
One or more tape drives. This is the heart of the system. The drive capabilities and characteristics will determine, to a large extent, the overall performance of the library,including capacity,throughput, reliability, data compression, compatibility,and media consump­tion. Can you add additional drives (or higher performance drives) at a later date to reduce user wait time,increase transfer rate, and increase availability?
Multi-cartridge magazine or rack. Many library systems use car­tridge magazines that can be loaded outside the librar y,then plugged into the library when needed. This t y pe of system makes life easier for the system operator. Some systems require cartridges
AUTOMATION8.8
to be loaded individually into storage slots inside the library. Important Note:be wary of manufacturers’ total capacity claims. Some library makers assume a 2:1 compression ratio in advertising their total capacity. Compression is highly variable and data depen­dent and should not be used as a guide in evaluating library capa­bility.It’s best to use total native (uncompressed) storage capacity in comparing libraries. By multiplying the maximum number of tape cartridges your library can hold by the total native capacity of each, you can easily calculate the total native capacity of the librar y.
Robotic loader mechanism. Every library provides some type of mechanical device to load and unload tape cartridges. This is the part of the library that saves you time and allows you to perform unat­tended backups.The tape handling mechanism can also provide users with self-service file recovery and near on-line storage access.
QUANTUM DLTtape HANDBOOK 8.9
DLTtape drives
Housing
Barcode
reader
Power supply
Controller
card
Multi-cartridge
magazine
Robotic
cartridge
handler
DLTtape
cartridges
Figure 8-3 "Typical" DLTtape System-Based Library Design
shows DLTtape drives, robotic cartridge handling system,
DLTtape cartridges, and controller mechanism.
Each library maker has their own tape handling mechanism.Some of the different mechanisms you’ll find include robotic arms, eleva­tors,and carousels.Some libr ar ies are equipped w ith multiple mech­anisms.
Another feature to look for in larger libraries is a “mailbox.”This is a slot or compartment at the front of the system that allows the opera­tor to load one or more tapes without opening the main door and interrupting library activit y.The key characteristics to look for in the tape handling mechanism are proven performance over time (reliabil­ity), tape load/unload speed, and extra features like pass-through tape handling.A pass-through capability allows multiple libraries to be connected and share tape cartridges.This is especially important in high availability applications in which a requested tape can be passed between libraries to the next available drive. A proper drive-to-car­tridge ratio can also provide high availability in most situations.
Library and loader controllers. Most libraries contain two physi­cally-separate control devices to oversee over all library activity,as well as loader movement.Both of these control devices are equipped with microprocessors,local memory,and other electron­ics. Both devices communicate with librar y components and the host computer via a SCSI interface.The loader controller follows the directions of the library controller or the tape drive itself.
Pow er supply. Features you should look for in a power supply are autoranging and growth capacity.If there’s a chance you may need to ship your library to Europe,you may want to look for an auto­sensing power supply that automatically adjusts for U.S. or European voltage (110 volts vs. 240 volts). If the library or lo ader you’re considering is expandable, you should ask if the standard power supply can handle additional drives,or does it have to be replaced to accommodate them.
AUTOMATION8.10
QUANTUM DLTtape HANDBOOK 8.11
Protective housing. The higher the capacity of the library,the larger the housing. From table top to room size,tape libraries come in every shape and size.If you buy an expandable librar y system, you should consider future space requirement when locating the library.S ome libraries expand by stacking one on top of the other.Others are only expandable from side to side.
Bar code reader. Most high-end libraries today come equipped with bar code readers that help keep a running inventory of available car­tridges and help speed tape selection. Among very large libraries, you may want to compare tape inventory speed and selection time.

Start with DLTtap e Technology

A good place to start research on DLTtape libraries on the Internet,at Quantum’s site at www.quantum.com or at www .DLTtape.com. Every DLTtape library maker today has a Web site.The y offer at least basic information on library features and options. In addition, ask library makers for user references and make some calls.Ask associates and friends if they use tape libraries. Many computer magazines carry reviews and ev aluations of tape automation systems.
Focusing on DLTtape system-based automation makes sense for a number of reasons. The market-leading benefits of the DLTtape system have made it the favorite of library makers and users alike. This popularity also extends to enterprise backup software.All of the major software vendors support DLTtape standalone drives and most of the DLTtape s ystem-based li brar ies on the market today. DLTtape technology is proven, it has w ide ma rket acceptance, and it has tremendous potential for even greater performance (see Chapter 17 on the future of DLTtape technology). T he int roduc­tion of Super DLTtape technology into librar y automation systems has had a dramatic impact on the capabilities of librar y solutions from the desktop to the enterprise.
AUTOMATION8.12
By starting with DLTtape system-based automation systems, you know you’re getting rock-solid drives at the heart of the system, drives that are renowned for reliable,error-free operation. Once you’ve made the decision to select a DLTtape-based system,you can focus on the automation vendor, robotics reliability, the number of drives available,and the total capacity.With a DLTtape system-based library,you’ll know that you’re getting industry­leading data transfer speed, tape media capable of up to a million passes, and head life of up to 50,000 hours.
It’s impor tant in comparing the advertised reliability of tape automation systems to compare apples to apples. For instance,in comparing MTBF rates, be sure to ask the maker what duty cycle was used to calculate the rate.If you plan to use your library for hierarchical storage management, near on-line storage or other high usage applications, duty cycle should be an important factor in your search for the ideal system.
Don’t forget to consider what your future may hold. Is the library sys­tem you’re considering expandable? Most high-end tape automation systems can be expanded either by adding additional drives and car­tridges within the existing housing, or by adding additional library modules.These modules are usually a duplicate of w hat you have and are linked by a common controller. Libr aries that link in this way often have a pass-through feature that allows cartridges to be moved to the next available drive,no matter where it may be located.

Software And Centralized Backup Management

As computing resources continue to become more decentralized,IS managers are attempting to cope with this situation by centralizing as many network resources as possible.Centralized data storage
QUANTUM DLTtape HANDBOOK 8.13
management and backup are becoming increasingly popular. Storage Area Networks give users anywhere on the network access to a large, centralized pool of storage resources sitting on their own high-speed network – and backed up by DLTtape libraries.Tape automation sys­tems and new versions of backup software make this a viable strate­gy.The use of high speed network backbones enable IS managers to centralize file services without crippling network performance. With the main file server in close proximity to the tape automation system, a high speed link can be made that speeds backup even further.Some organizations install dedicated backup servers to offload backup overhead from the main file server. In a Network Attached Storage (NAS) configuration,storage resources are attached as nodes on the network,making available expanded storage resources with minimal management overhead.
Most backup management software today supports library systems and a centralized approach to data backup and information man­agement. It’s important to find out which solutions will support the tape library you’re considering. In addition, if your librar y wil l be equipped with multiple drives, it’s important to discover up front if your backup software supports simultaneous data transfers to multiple drives.Not all do.
Next,we’ll take a look at the primary uses of the DLTtape system, including backup and archiving.
Horizontal Applications
QUANTUM DLTtape HANDBOOK
9
9.1
No matter what business you’re in,or what industry-specific appli­cations you may use,you almost certainly need data backup and archiving. These are fundamental applications in the data storage world,and this is where the DLTtape system is used most. In fact, nearly 90 percent of all DLTtape systems sold are used for backup and archiving. The remaining 10 percent are used in applications such as Hierarchical Storage Management (HSM),near on-line storage, tape RAIT (Redundant Array of Independent Tape drives), library management systems, data interchange, and tape-as-disk applications.
The widespread use of DLTtape technology for backup and archiv­ing applications is easy to understand: DLTtape systems offer the highest capacity,throughput, and cost effective reliability of any tape systems on the market.If you are managing a computer net­work, data warehouse, or large Internet/Intranet application today, no doubt you are experiencing tremendous growth in data storage requirements.At the same time, your backup window may be shrinking. In some 7x24 operations, there is no backup window – backups must be accomplished during regular business hours.
Increasing data storage demands,coupled with shrinking backup windows, have led users to embrace the advantages of DLTtape
HORIZONTAL APPLICATIONS9.2
technology.What follows is a look at the leading uses of the DLTtape system and the data management issues you may encounter when implementing them (see Figure 9-1).

Backup and Archiving

Basic backup and archiving are fundamental information manage­ment chores that every computer user should practice.From home PCs to the largest computer systems and global networks,data backup is your insurance policy against hardware failure, human error, natural disasters, v iruses, and theft.
Overall, there is little difference between backup and archiving. Backup is your day-to-day security,and may include incremental updates and daily, weekly, or monthly full backups. Archiving is simply a full (or image) backup that is then placed in some type of
Figure 9-1 Current DLTtape System Applications include
traditional applications such as backup and archiving, as well as newer applications like HSM.
Other: Data Collection Remote Vaulting Image/Video
Backup and Restore
Near On-line
Archiving
HSM
QUANTUM DLTtape HANDBOOK 9.3
protective spot for a period of time. Some companies,especially those required by law to maintain historical records such as insur­ance companies and banks,archive data to special vaults or storage sites specially designed to protect valuable records.

File-by-file vs. Image Backups

There are two basic forms of backup: file-by-file and image back­up.File-by-file backups take much longer than image backups, because the backup system must request each file from the operat­ing system. File-by-file backups rarely achieve maximum tape drive performance because the tape stops and starts frequently, prevent­ing optimal streaming. System performance can usually be improved by performing regular disk de-fragmentation. Fragmented files and disks can take much longer to back up.
Image backups are like a snapshot of your disk at a moment in time. Because data is sent to the tape in large, vir tually seamless chunks,the tape drive is typically able to achieve optimal stream­ing and maximum performance. Image backups are important for data restoration following a disaster or other catastrophic data loss, when you want to restore everything on your system. Most image­based backup systems also allow individual file restoration as well.
Real-time backup,a var iation on file-by-file backups, is available with some data management software packages. These new soft­ware packages log changes to your data in real-time as they occur on your network or file servers.This type of solution is a cost­effective way to provide up-to-the-minute accuracy in data backup. Real-time backup is increasing in popularity among 7x24 hour operations where the backup window has been slammed shut.
The penalty for this ty pe of system is degr adation in server and net­work performance. However, as w ith any backup solution, the value
of the data must be weighed against the cost of the system required to back it up.If the data is important, the cost in system perfor­mance and the cost of acquisition can be more than justified. DLTtape systems are ideal for real-time backup because they mini­mize the drag on system performance caused by continuous updates.

Near On-Line Storage

Near on-line storage is similar to hierarchical storage management. It provides a large tape-based repository for information that is important, but not impor tant enough to take up valuable hard disk space. It is also good for a set of information that is too large for the disk space available.Near on-line storage can be provided by a single high capacity tape drive or by an autoloader or library. Rather than simply backing up data to tape, and then removing the tape and storing it in a closet, the information is left in the drive, where it is available to users.
Depending on the type of near on-line storage system used, it may take several minutes to locate a file. However, file location and restoration can be accomplished unassisted,saving time and labor. Applications for near on-line storage include marketing databases, backing up multiple servers, report management, image storage, video on demand, data warehousing and unattended backups.
The DLTtape system is ideal for near on-line storage applications in which, unlike traditional backup systems, users repeatedly send information to and from the drive.Inherent reliability, along w ith market leading storage capacity and throughput, make DLTtape systems the perfect choice for this application.
Tape-as-disk is a form of near on-line storage in which you use a tape drive like you would a disk drive.The tape drive actually acts as a second or third disk drive.You read and write to the tape drive
HORIZONTAL APPLICATIONS9.4
as if it were a disk. Only a handful of companies provide this type of software application, and it’s typically used with desktop sys­tems and not with servers or network access.DLTtape systems are typically not used in this ty pe of application. Most tape-as-disk systems use lower end,inexpensive tape drives.

Hierarchical Storage Management (HSM)

Hierarchical storage management is a multi-level approach to pro­viding access to little-used,but critical information (see Figure 9-2).An important fact to note here is that HSM is not a backup system in the true sense. In fact, HSM presents a new set of chal­lenges to IS managers.
HSM systems migrate little-used files to and from your server’s hard disk to lower cost storage media, usually tape. The data that is migrated is still 100 percent accessible to the user, but recall speed is slower. In many cases,HSM systems have solid state, hard disk or
QUANTUM DLTtape HANDBOOK 9.5
HSM
Front-end
hard disks
DLTtape
libraries
(deep storage)
Directories
Data
RAM
Internal
Disk
Figure 9-2 Hierarchical Storage Management (HSM) is a
structured way to migrate aging files to increasingly less expensive storage media and still provide rapid access.
optical disk front ends that act as a high speed cache. The HSM management software attempts to “anticipate”the file usage needs of your users, based on criteria you set.
Files may be moved to progressively deeper storage based on the date they were last used or the importance of the files. Newer or more critical files may be kept on the HSM’s hard disk cache for fast recall.As these files age,they may be moved off to storage in the system’s tape library.
The challenge that HSM poses to IS managers is that HSM’s deep storage tapes are generally not sent off site or archived in a tradi­tional manner. HSM is active near-online storage and not a data backup system.When data is moved further out in the hierarchy by the HSM, a marker or pointer is left on the network server. This pointer tells the HSM software where the file is located for retrieval.
Your backup software must know what these pointers mean and,if necessary,request the file from the HSM for inclusion in your full backups. Not all backup management systems have this capability. You should check with your HSM vendor to make sure the HSM can be integrated with your backup management system.
With HSM systems,it’s important to consider the quality of the deep storage component.Unlike normal backup systems,HSM tape drive utilization will be on the order of 80 percent or more.The drives and media used must be reliable and proven to w ithstand the heavy use it will be subjected to.DLTtape drives have become the standard for many HSM system vendors due to their inherent relia­bility,high densit y data storage, and high speed transfer rates.
HORIZONTAL APPLICATIONS9.6
Surprisingly,HSM systems are not proliferating as rapidly as origi­nally expected. This is due in large part to the drop in price and increased capacity of today’s disk drives.In addition, many library and autoloader tape systems can perform many of the functions that are typically associated with HSM systems. Libr aries and autoloaders can provide vast amounts of near on-line storage, unattended access for users,and fast backups. HSM systems vary in features and capabilities; however, many allow for the hot swap­ping of components such as power supplies,drives,and cooling fans without shutting the system down.

Virtual Tape

In many organizations,while applications are growing more data intensive and more time critical,the time and resources available for system management are diminishing. In situations in which very large volumes of data must be backed up in very short win­dows of time, this situation has reached a crisis – even though these organizations are already taking advantage of hig h speed tape drives,probably running in multi-streaming mode. It is in these circumstances that virtual tape is most likely to be an option.
Virtual tape is an emerging storage strategy that, like HSM, uses multiple storage technologies to achieve performance goals.The basic concept of v ir tual tape is that backups can be made dramati­cally faster by using high speed hard disk storage for a part of the backup system. Most of the system's backup capacity is still in a tape library or librar ies, but part of it is in the form of hard disk drives,most likely a RAID unit.This disk capacity,however,pre­sents itself to the system, not as a hard disk, but as a “virtual”tape unit. This means the system can take advantage of the speed of the hard disk,while still using all the existing backup software and procedures;it is as if there is a super fast tape drive or library in the system.While hard disk is a relatively small part of the total
QUANTUM DLTtape HANDBOOK 9.7
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