Quadra-Fire CAB50-C Owner’s Manual

Owner’s Manual
Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies recommends HHT Factory Trained or NFI certified professionals.
R
Operation & Care
INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
PELLET BURNING STOVE
CAB50-C
WARNING
If the information in these instructions is
not followed exactly, a re could result
causing property damage, personal injury, or death.
Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.
Do not over re - If appliance or chimney connector
glows, you are over ring. Over ring will void
your warranty.
Comply with all minimum clearances to combustibles
as specied.
Failure to comply may cause house re.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
Hot glass will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room
as replace.
Alert children and adults to hazards of high temperatures
High temperatures may ignite clothing or other
ammable materials.
Keep clothing, furniture, draperies and other
ammable materials away.
CAUTION
Tested and approved for wood pellets, Burning of any other type of fuel voids your warranty.
1 04/217074-804F
CAUTION
Check building codes prior to installation.
Installation MUST comply with local, regional, state and national codes and regulations.
Consult local building, re o󰀩cials or authorities having jurisdiction about restrictions, installation inspection, and permits.
NOTE: To obtain a French translation of this
manual, please contact your dealer or visit
www.quadrare.com.
REMARQUE : Pour obtenir une traduction française de
ce manuel, s’il vous plaît contacter votre revendeur ou visitez www.quadrare.com.
BARCODE LABEL
MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS /
ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:
DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE
7074-805A
Made in U.S.A. of US and imported parts. / Fabriqué aux États-Unis-d’Amérique par des pièces d’origine américaine et pièces importées.
A
B
C
C
D
E
F
C
C
USA
G = 2 in H* = 2 in I = 6 in
CANADA
G = 203 mm H* = 51 mm I = 152 mm
G
H
I
G
U.S. ENVIRONMENTAL PROTECTION AGENCY
Certified to comply with 2020 particulate emission standards at 1.0 g/hr EPA method 28R and ASTM 2779 using premium wood pellets.
This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal regulations to operate this wood
heater in a manner inconsistent with the operating instructions in the owner’s manual.
2020
2021
2022 JAN FEB MAR APR MAY JUN
JUL AUG SEP OCT NOV DEC
C# 4001508
Manufactured by: Fabriqué par:
352 Mountain House Road
Halifax, Pa 17032
www.quadrafire.com
CAB50-C
Serial No.
N° de série
HF
0061PS085E
CAUTION
:
HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN AND CLOTHING AWAY. CONTACT MAY CAUSE SKIN BURNS.
CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS LOIN DE L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER DES BRÛLURES À LA PEAU. GARDEZ LES MEUBLES ET LES MATÉRIAUX COMBUSTIBLES LOIN DE L'ESPACE DÉSIGNÉ DE L'APPAREIL. VOIR L'ÉTIQUETTE ET LES INSTRUCTIONS.
ATTENTION:
KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIAL FAR AWAY FROM THE APPLIANCE. SEE NAMEPLATE AND INSTRUCTIONS
*
Non-combustible floor protection must extend 2 inches (51mm) beneath
the flue pipe when installed with horizontal venting or under the Top Vent
Adapter with vertical installation. RECOMMENDED IN USA; REQUIRED
IN CANADA.
*Un protecteur incombustible de plancher doit s'étendre 2 inches (51mm) sous le conduit de cheminée pour une installation de ventilation horizontale ou sous un adapteur de ventilation de dessus pour une installation verticale.
ÉTATS-UNIS -
RECOMMANDÉ; CANADA - REQUIRENT.
Floor protector must be non-combustible material, extending beneath heater and to the front/sides/rear as indicated. Measure front distance (I)
from the surface of the glass door.
Le poêle doit être placé sur une assise non combustible s’étendant tout autour de lui, comme les schémas l’indiquent. Mesurez la distance du devant (I) de la surface de la porte vitrée.
FLOOR PROTECTION / PROTECTION DU SOL
NOTE 1:
In residential installations, when using Parts TPVNT-5, (3" - 3" Top Vent Adapter) and
812-3570 (3" - 6" Offset Adapter) or 811-0720 (3” - 4” Offset Adapter), 24 gauge 6" single wall flue connector may be used. /
REMARQUE 1 : Dans les installations résidentielles, lorsque les pièces
TPVNT-5, (dessus de l'adapteur de ventilation 3 po - 3 po) et 812-3570 (le ressaut de l'adapteur 3 po - 6 po) ou 811-0720 (le ressaut de l'adapteur 3 po - 4 po), un tuyau connecteur de 6 po pour mur simple de calibre 24 peut être utilisé.
NOTE 2: In manufactured home installation, when using Part TPVNT-5, (3" - 3" Top Vent Adapter) and 812-3570 (3" - 6" Offset Adapter)
or 811-0720 (3” - 4” Offset Adapter)
, use listed double wall
flue connector. An Outside Air Kit (Part 811-0872), must be used with manufactured home installation. / REMARQUE 2 : Pour l'installation dans les maisons préfabriquées, lorsque les pièces TPVNT-5, (dessus de l'adapteur de ventilation 3 po - 3 po) et 812-3570 (le ressaut de l'adapteur 3 po - 6 po) ou 811-0720 (le ressaut de l'adapteur 3 po - 4 po), utilisez un tuyau connecteur enregistré pour mur double. Un assemblage d'air extérieur (Part 811-0872), doit être utilisé pour l'installation dans les maisons préfabriquées.
A Back Wall / Mur Arrière 2 in [51mm] B Side Wall / Mur De Côté 14 in [356mm]
CORNER INSTALLATION / NSTALLATION DU COIN :
C Side Wall / Mur De Côté 2 in [51mm]
VERTICAL 3 in. - 3 in. ADAPTER KIT (PART TPVNT-5) INSTALLATION: UN ASSEMBLAGE POUR ADAPTEUR 3- 3 in (76-76mm) (PIÈCE TPVNT-5) POUR INSTALLATION VERTICALE:
D Pipe to Back Wall / Un Tuyau Mur Arrière 1 in [25mm] E Side Wall / Mur De Côté 14 in [356mm] F Back Wall / Mur Arrière 6.25 in [159mm]
CORNER INSTALLATION WITH VERTICAL ADAPTER KIT: INSTALLATION DU COIN AVEC UN ASSEMBLAGE D'ADAPTEUR VERTICAL
:
G Side Wall / Mur De Côté 2 in [51mm]
ALCOVE INSTALLATION /
INSTALLATION DE L' ALCÔVE
:
Min. Alcove Height: /
Une hauteur minimum de l'alcôve
56.75 in [
1441mm]
Min. Alcove Side Wall: /
Une hauteur minimum m
ur de côté
de l'alcôve
14 in [356mm]
Min. Alcove Width /
Une épaisseur minimum m
ur de côté
de l'alcôve
53 in [1346mm]
Max. Alcove Depth: /
La profondeur maximum de l'alcôve
48 in [1219mm]
Max. Mantle Depth: /
Profondeur maximum de la manteau de cheminée 36 in [914mm]
Top of Unit to Combustibles: / Vue du haut des matériaux combustibles 21 in [533mm]
Listed Solid Fuel Room Heater/Pellet Type.
Also suitable for Mobile Home Installation. This appliance has been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-9000 through 814-23-909.
Certified to: ASTM STD E1509, Certified to: ULC STD S627 Room Heating Pellet BurningType, (UM) 84-HUD FOR USE
ONLY WITH PELLETIZED WOOD.
Do not use any other type of fuel. Intertek-Test Laboratories has determined that this appliance complies with Canadian Standards Association (CSA) B415.1 and Title 40 of the U.S. Code of Federal Regulations, Part 60, SubPart AAA. Input Rating: 49,869 Btu's/hr. Electrical Rating: 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 AMPS. Route power cord away from unit. Do not route cord under or in front of appliance. Do not obstruct the space beneath the heater.
DANGER:
Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with 5mm ceramic available from your dealer. To start, set thermostat above room temperature, the stove will light automatically. To shutdown, set thermostat to below room temperature. For further instruction refer to owner's manual. Keep viewing and ash removal doors tightly closed during operation.
PRÉVENTION DES FEUX DE MAISON
I
nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau de la construction ou le bureau des incendies au sujet des restrictions et des inspections d'installation dans votre voisinage. Ne pas obstruez l'espace en dessous de l'appareil.
A
VIS - Pour Les Maisons Mobiles : Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d'air
doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure intégrale du plancher, du plafond et des murs de la maison mobile doit être
maintenue intacte. Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à travers un mur ou un plafond combustibles, et les compensations maximums. Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil. Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm
Certifié à : ASTM E1509, Certifié à : ULC S627 Room Heating. Pellet Burning Type, (UM) 84-HUD POUR USAGE AVEC LES BOULETTES DE BOIS. N’utiliser aucun autre genre de combustible.
Intertek Test Laboratories a déterminé que cet appareil se conforme avec la norme de l’Association Canadienne de normalisation (CSA) B415.1 ainsi que le Titre 40 du Code Fédéral de Régulations des États-Unis, partie 60, sous-partie AAA. Puissance de Rendement : 49,869 Btu's/hr. Puissance Électrique : 115 VAC, 60 Hz, Début 5.1 Amps, Courir 3.0 Amps,
Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil. Ne pas bloquer
l’espace au dessous de l’appareil.
DANGER : Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service. Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur. Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera automatiquement. Pour éteindre, descendre la température du thermostat en dessous de la température de la pièce. Pour des instructions supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte des cendres fermées hermétiquement durant l'opération.
Appareil de chauffage de combustible solide/de type de boulettes. Accepté dans l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour l'usage dans les Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.
PREVENT HOUSE FIRES
Install and use only in accordance with manufacturer's installation and operating instructions. Contact local building or fire officials about restrictions and inspection in our area. WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion air inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls must be maintained. Refer to manufacturer's instructions and local codes for precautions required for passing chimney through a combustible wall or ceiling. Inspect and clean vent system frequently in accordance with manufacturer's instructions. DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE. Use a 3" or 4" diameter type "L" or "PL" venting system.
Refer to the Intertek Directory of Building Products (https://bpdirectory.intertek.com) for detailed information. Reportez-vous au répertoire des produits de construction d'Intertek (https://bpdirectory.intertek.com) pour obtenir des informations détaillées.
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NOTE: Clearances may only be reduced by means approved by the regulatory
authority having jurisdiction
A. Sample of Serial Number / Safety Label
LOCATION: Back of appliance
Test Lab
and Report
Number
2 04/217074-804F
and Welcome to the Quadra-Fire Family!
Model Name
SAMPLE
Serial Number
Manufacturer
Date
Safety Alert Key:
DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates practices which may cause damage to the appliance or to property.
TABLE OF CONTENTS
A. Sample of Serial Number / Safety Label ........... 2
B. Warranty Policy ..............................4
C. Quick Start Guide............................. 6
1 Listing and Code Approvals
A. Appliance Safety Certication ...................7
B. Appliance Emissions Certication ................7
C. BTU & E󰀩ciency Specications.................. 7
D. Glass Specications........................... 8
E. Electrical Rating (on high) ...................... 8
F. Mobile Home Approved ........................8
G. Sleeping Room .............................. 8
H. California - Prop65............................ 8
2 Operating Instructions
A. Fire Safety .................................. 9
B. Non-Combustible Materials ..................... 9
C. Combustible Materials .........................9
D. Fuel Material and Fuel Storage . . . . . . . . . . . . . . . . . . 9
E. General Operating Information.................. 10
F. Before Your First Fire ......................... 10
G. Hopper Lid and Hopper Switch ................. 11
H. Starting Your First Fire ........................ 11
I. Fire Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
J. Feed Rate Adjustment Instructions............... 12
K. Ignition Cycles .............................. 12
L. Clear Space ................................ 13
M. Thermostat Operation ........................ 13
N. Frequently Asked Questions ...................14
3 Maintenance and Service
A. Proper Shutdown Procedure ................... 15
B. Quick Reference Maintenance Chart............. 15
C. General Maintenance......................... 16
D. High Ash Fuel Content Maintenance ............. 20
E. Soot or Creosote Fire......................... 20
4 Troubleshooting Guide....................... 21
5 Service Parts Replacement
A. Side Curtain Replacement ..................... 24
B. Convection Blower Replacement................ 24
C. Exhaust Blower Replacement .................. 25
D. Snap Disc #1, #2, #3 Replacement ..............25
E. Igniter Replacement.......................... 26
F. Ba󰀪e Replacement .......................... 26
G. Glass Replacement ..........................27
6 Reference Materials
A. Component Functions ........................ 28
B. Component Locations ........................ 30
C. Maintenance and Service Log ..................31
D. Service Parts List............................ 35
= Contains updated information
Quadra-Fire is a registered trademark of Hearth & Home Technologies.
3 04/217074-804F

B. Warranty Policy

Igniters, Auger Motors, Electronic Components, and
See condi�ons, exclusions and limitaons on the next page
Hearth & Home Technologies
LIMITED LIFETIME WARRANTY
Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer.
WARRANTY COVERAGE:
WARRANTY PERIOD:
distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product
is produced in the following table.
Warranty Period HHT Manufactured Appliances and Venting
Parts Labor Gas Pellet Wood Electric Venting Components Covered
X1 Year X X X X
X X
2 years
3 years X
5 years 1 year
6 years 3 years
7 years 3 years X X Manifold tubes, HHT Chimney and Terminations
10 years 1 year
Limited Lifetime
3 years
X
X X
X
X X
X
X
X X X
All parts including handles, external enamaled
components and other material except as covered by
Conditions, Exclusions, and Limitations listed
Glass
Electrical components limited to modules, remotes/wall
switches, valves, pilots, blowers, junction boxes, wire
harnesses, transformers and lights (excluding light bulbs)
Molded Refractory Panels, Glass Liners
Firepots, burnpots, mechanical feeders/auger
assemblies
Vent Free Burners, Vent Free Logs
Castings, Medallions and Baffles
Catalyst - Limitations Listed
Burners, logs and refractory
Firebox and heat exchanger, FlexBurn® System (engine, inner cover,access cover and fireback)
1 Year
4021-645K 1/20
4 04/217074-804F
None
X X X X X All replacement parts beyond warranty period
Page 1 of 2
WARRANTY CONDITIONS:
• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.
• Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts,
a dealer other than the dealer from whom you originally purchased the product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty.
• Limited Catalyst Warranty
o For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period to the original purchaser at
catalyst.
WARRANTY EXCLUSIONS:
This warranty does not cover the following:
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts
• noise are not covered by this warranty.
This warranty is void if:
• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited
LIMITATIONS OF LIABILITY
have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFICED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE.
4021-645K 1/20
Page 2 of 2
5 04/217074-804F

C. Quick Start Guide

Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and desiccant
QUICK START GUIDE
*Before you plug in this appliance, follow these instructions*
bag from the  rebox area before your  rst  re.
Turn the thermostat to o󰀨 .
1
If the feed tube is empty
or this is the  rst  re, add
a handful of pellets to the
 re pot.
*Do not add extra fuel to
the  re pot if the feed tube
has already been primed.
Over lling the  re pot will cause smoky start-ups.
Add pellets to the hopper and close the lid.
2
Close the  rebox door and
plug the power cord into the wall receptacle.
Open the  rebox door and make sure the ba󰀪 es are
in place.
3
Turn the thermostat on.
4 5 6
The stove will feed pellets
for a minute and stop. Once a  re starts, the feed cycle
will resume.
NOTE: Allow 5 minutes for
ignition to take place.
7
After 30 minutes have passed, turn the thermostat o󰀨 and allow the unit to cool completely. Open the door and clean the  re pot according to the cleaning instructions found inside the hopper lid or owners manual.
Close the door and set the thermostat to a desired temperature. Unit is now ready to resume
10
6 04/217074-804F
normal operation.
If the  re dies out after a few
minutes of operation it will be necessary to push the reset button to add more fuel.
8
Once a  re has been
established in the unit, leave the unit burning on the “high” setting for 30 minutes to allow the paint to cure.
NOTE: Odors and vapors
will be released during this process.
*Open windows in the room
for ventilation*
9

1 Listing and Code Approvals

A. Appliance Safety Certication
Model CAB50-C
Laboratory: Intertek
Report
Number:
Type:
Standard:
100358108PRT-005
Solid Fuel Room Heater/Pellet Fuel
Burning Type
ASTM E1509-04 and ULC S627-00 Room Heater Pellet Fuel Burning type and (UM) 84-HUD, Mobile Home Approved.
B. Appliance Emissions Certication
Model: CAB50-C
Laboratory: OMNI Test Laboratories, Inc.
Report
Number:
Standard:
Can be found at:
www.quadrare.com/about-us/epa-certication
0061PS085E
Method 28R, ASTM E1509-04 and
ASTM 2779
C. BTU & E󰀩ciency Specications
EPA Certication
Number:
EPA Certied
Emissions:
*LHV Tested E󰀩ciency: 69.5%
**HHV Tested E󰀩ciency: 65.1%
***EPA BTU Output: 7,500 to 36,600 / hr.
****BTU Input: 13,100 to 49,900 / hr.
Vent Size: 3” or 4” Type “L” or “PL”
Hopper Capacity: 120 lbs.
Fuel: Premium Wood Pellets
* Weighted average LHV (Low Heating Value) e󰀩ciency
using data collected during EPA emissions tests in
accordance with the requirements of CSA B415.1.
** Weighted average HHV (High Heating Value) e󰀩ciency
using data collected during EPA emissions tests in
accordance with the requirements of CSA B415.1.
*** A range of BTU outputs calculated using HHV e󰀩ciency and the burn rates from the EPA tests.
**** Based on the maximum feed rate per hour multiplied by approximately 8600 BTU’s which is the average BTU’s from a pound of pellets.
Number: N/A
1.0 grams per hour
The CAB50-C is Certied to
comply with 2020 particulate
emission standards.
This pellet heater needs periodic inspection and repair for proper operation. It is against federal regulations to operate this pellet heater in a manner inconsistent with operating instructions in this manual.
NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the
ASTM E1509-04, ULC S627-00 and (UM) 84-HUD.
7 04/217074-804F
D. Glass Specications
This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please
contact your dealer for replacement glass.

E. Electrical Rating (on high)

115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps
WARNING
Fire Risk
Hearth & Home Technologies disclaims any
responsibility for, and the warranty will be
voided by, the following actions:

F. Mobile Home Approved

This appliance is approved for mobile home installations when not installed in a sleeping room and when an outside combustion air inlet is provided.
The structural integrity of the mobile home oor, ceiling, and walls must be maintained.
The appliance must be properly grounded to the frame of the mobile home with #8 copper ground wire, and use only listed double-wall connector pipe.
Outside Air Kit, part 811-0872 or OAK-3 must be installed in a mobile home installation.
Appliance must be secured to mobile home structure.

G. Sleeping Room

When installed in a sleeping room it is recommended that 3ft of vertical be installed prior to horizontally exiting the
room and a smoke/CO alarm be installed in the bedroom; The size of the room must be at least 50ft³ per 1,000 Btu/hr
stove input, if the stove exceeds the room size, outside air must be installed.

H. California - Prop65

WARNING
This product and the fuels used to operate this product (wood), and
the products of combustion of such fuels, can expose you to
chemicals including carbon black, which is known to the State of
California to cause cancer, and carbon monoxide, which is known to
the State of California to cause birth defects or other reproductive
harm. For more information go to: WWW.P65Warnings.ca.gov
Installation and use of any damaged appliance.
Modication of the appliance.
Installation other than as instructed by Hearth &
Home Technologies.
Installation and/or use of any component part not
approved by Hearth & Home Technologies.
Operating appliance without fully assembling all components.
Operating appliance without legs attached (if supplied with appliance).
Do NOT Over re - If appliance or chimney connector
glows, you are over ring.
Any such action that may cause a re hazard.
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
For assistance or additional information, consult a qualied
installer, service agency or your dealer.
NOTE: Hearth & Home Technologies, manufacturer
of this appliance, reserves the right to alter
its products, their specications and/or price
without notice.
Hearth & Home Technologies WILL NOT warranty appliances that exhibit evidence of over-ring. Evidence of over-ring includes, but is not limited to:
Warped air tube
Deteriorated refractory brick retainers
Deteriorated ba󰀪e and other interior components
8 04/217074-804F

2 Operating Instructions

User Guide
WARNING
Fire Risk.
Do not operate appliance before reading and understanding operating instructions.
Failure to operate appliance properly may
cause a house re.
Visit www.quadrare.com/shopping-tools/videos to view
product and use & care videos.

A. Fire Safety

To provide reasonable re safety, the following should be given serious consideration:
Install at least one smoke detector and CO monitor on each oor of your home.
Locate detectors away from the heating appliance and close to the sleeping areas.
Follow the detector’s manufacturer’s placement and installation instructions and maintain regularly.
A CO detector should be installed in the room with the appliance.
Conveniently locate a Class A re extinguisher to
contend with small res.
In the event of a hopper re:
Evacuate the house immediately.
Notify re department.

B. Non-Combustible Materials

Material which will not ignite and burn, composed of any
combination of the following:
- Steel
- Plaster
- Brick
- Iron
- Concrete
- Tile
- Glass
- Slate
Materials reported as passing ASTM E 136, Standard
Test Method for Behavior of Metals, in a Vertical Tube Furnace of 750° C.

C. Combustible Materials

Material made of/or surfaced with any of the
following materials:
- Wood
- Compressed Paper
- Plant Fibers
- Plastic
- Plywood/OSB
- Sheet Rock (drywall)
Any material that can ignite and burn: ame proofed or not,
plastered or non-plastered.

D. Fuel Material and Fuel Storage

Pellet fuel quality can greatly uctuate. This appliance has
been designed to burn a wide variety of fuels, giving you the choice to use the fuel that is most economical in your region.
Hearth & Home Technologies strongly recommends only using Pellet Fuel Institute (PFI) certied fuel.
Fuel Material
Made from sawdust or wood by-products
Depending on the source material it may have a high or low ash content.
Higher Ash Content Material
Hardwoods with a high mineral content
Fuel that contains bark
Standard grade pellets, high ash pellets
Lower Ash Content Material
Softwoods
Fuels with low mineral content
Premium grade pellets
CAUTION
Do not burn fuel that contains an additive; (such as soybean oil).
May cause hopper res
Damage to product may result
Read the ingredients list on the package. If you are
buying corn the only ingredient that should be listed is corn.
Clinkers
Minerals and other non-combustible materials such as
sand will turn into a hard, glass-like substance called a clinker when heated in the re pot.
Trees from di󰀨erent areas will vary in mineral content. That is why some fuels produce more clinkers than others.
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Moisture
Always burn dry fuel. Burning fuel with high moisture
content takes heat from the fuel and tends to cool the
appliance, robbing heat from your home. Damp pellet fuel can clog the feed system.
Size
Pellets are either 1/4 inch or 5/16 inch (6-8mm) in diameter
Length should be no more that 1-1/2 inches (38mm)
Pellet lengths can vary from lot to lot from the same manufacturer
Due to length variations, the ame height (feed rate) may need adjusting occasionally. Refer to the section on Feed Rate Adjustment Instructions found on
page 12.
Performance
Higher ash content requires the ash drawer to be emptied more frequently
Hardwoods require more air to burn properly
Set wall control to “Utility Pellet” if the re pot and ash
pan are lling quickly. This will cause the auto-clean system to empty the re pot more often.
Premium wood pellets produce the highest heat output.
Burning pellets longer than 1-1/2 inches (38mm) can cause an inconsistent fuel feed rate and/or
missed ignitions.
We recommend that you buy fuel in multi-ton lots whenever
possible. However, we do recommend trying various
brands before purchasing multi-ton lots to ensure your satisfaction.

E. General Operating Information

1. Thermostat Calls For Heat
The appliance is like most modern furnaces; when the
thermostat calls for heat, your appliance will automatically light and deliver heat. When the room is up to temperature
and the thermostat is satised, the red call light will shut o󰀨 and the appliance will shut down. The red call light is
located behind the left access panel.
2. Heat Output Controls
This appliance is equipped with a heat output control switch
that has three settings or burn rates; low, medium and high (Figure 10.1). The appliance will turn on and o󰀨 as the
thermostat demands. When the thermostat calls for heat,
the appliance will always start up on High. After burning
approximately 4 minutes, the appliance will then burn at the rate at which it was originally set. If the appliance is set at
one of the lower settings, it will run quieter but takes longer
to heat up an area than if it were set at a higher burn rate. Regardless of the burn rate, when the area is warm enough
to satisfy the thermostat, the appliance will shut o󰀨.
Changing to Di󰀨erent Fuel Type
Empty the hopper of the previous fuel
Thoroughly vacuum hopper before lling with the new fuel
Select the appropriate setting on the
FUEL SELECTION screen on the thermostat
wall control
The burn rate, BTU content and heat output will all vary depending on the fuel selected.
CAUTION
Tested and approved for wood pellets. Burning of any other type of fuel voids your warranty.
Storage
Wood pellets should be left in their original sealed bag until using to prevent moisture absorption.
This will also prevent rodents from becoming a problem.
Do not store any pellet fuel within the clearance requirements or in an area that would hinder routine cleaning and maintenance.
Figure 10.1

F. Before Your First Fire

1. First, make sure your appliance has been properly installed and that all safety requirements have been
met. Pay particular attention to the re protection,
venting and thermostat installation instructions.
2. Double check that the ash drawer and rebox are empty!
3. Check that cleaning rod is in the fully closed position.
4. Close and latch the door.
CAUTION
Tip of thermocouple must be in contact with the inside end of the thermocouple cover.
Missed ignitions can occur.
CAUTION
HOT WHILE IN OPERATION. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY
CAUSE SKIN BURNS.
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G. Hopper Lid and Hopper Switch

Hopper Lid LatchHopper Lid Latch
Hopper Switch
Hopper Switch
Control Box
Junction Box
Red Call Light
Fuse
Convection
Blower
LOCATED BEHIND LEFT SIDE PANELS
1. Lift up the hopper lid; now you can ll the hopper with fuel.
2. The hopper switch is designed to shut down the feed motor when the hopper lid is open. Leaving the lid open
too long can cause the re to go out (Figure 11.1).
NOTE: The hopper switch is activated by a magnet
attached to the Hopper Lid.
Figure 11.1
6. The fuel feed system and the igniter should now be on.
7. For your rst re it will be necessary to press the reset button once approximately 2 minutes after start up
and again in 5 minutes. Reset as needed or every 60 seconds until pellets begin to drop into re pot. This will ll the feed system and allow the appliance to begin dropping pellets. Or you can put a handful of pellets in the re pot to speed up the process. The appliance
will continue to run as long as the thermostat is calling for heat.
8. Once the appliance has ignited, let it burn for
approximately 15 minutes, then set the thermostat to
the desired room temperature. Adjust the heat output control switch to the desired setting.

H. Starting Your First Fire

CAUTION
Odors and vapors released during initial operation.
Curing of high temperature paint.
Open windows for air circulation.
Odors may be irritating to sensitive individuals.
1. A thermostat is required for proper operation of this appliance. If you have to adjust the feed rate after
you have started the re, most of the pellets in the hopper will need to be removed so start out with lling
the hopper approximately 1/4 full at this time. Set the thermostat to its lowest setting and plug the power cord into nearby outlet.
2. The exhaust blower will stay on for approximately 18 minutes even though the thermostat is not calling for heat. This is normal.
3. Locate the heat output control switch mounted on
the back of the appliance in the upper left corner
(Figure 10.1 on page 10).
4. Turn it to the “high” setting by pushing the top of the control switch in and then adjust the thermostat to its highest setting.
5. Look through the hole in the left lower side panel and
you will see the red call light on the control box will be on (Figure 11.2). This indicates the thermostat is calling for heat.
Figure 11.2
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I. Fire Characteristics

A properly adjusted re with the heat output control switch set on “high” has a short active ame pattern that extends out of the repot approximately
4 to 8 inches (102 to 203mm).
If the re has tall ames with black tails and seems
somewhat lazy, the feed rate will need to be reduced. This is done by sliding the fuel adjustment control rod down, which will reduce the feed (Figure 12.2).
If the re is not 4 to 8 inches (102 to 203mm) tall, slide
the fuel adjustment control rod up to increase the feed. A
medium and low setting will give a shorter ame. The ame
will rise and fall somewhat. This is normal.

J. Feed Rate Adjustment Instructions

1. Loosen the thumb screw.
2. Pull the feed adjustment control rod up to increase the
feed rate and ame height or push down to decrease the feed rate and ame height.
3. Re-tighten the thumb screw. A new stove has a break in period. The re characteristics should be checked again after 5 bags of pellets and adjustments made
if necessary.

K. Ignition Cycles

1. At the beginning of each ignition cycle, it is normal to
see some smoke in the rebox. The smoke will stop once the re starts.
2. The convection blower will automatically turn on after your appliance has been burning for approximately 10 minutes. This blower transfers heat from your appliance into the room, and will continue to run after the thermostat has stopped calling for heat until the appliance has cooled down.
3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will be on (Figure 11.2 on page 11).
- To restart it, ll the hopper and press the reset button. When you press the reset button the red call light will go out. Release the button and the
light will come back on. Continue pushing the
button once a minute until pellets begin to fall into
the re pot.
- You should see a re shortly. If not, follow the instructions, for Starting Your First Fire on
page 11.
Figure 12.1
Figure 12.2
Feed Adjustment Rod located
inside Hopper at Front
Bottom of Hopper
Push Down
to Decrease
Pull Up to
Increase
Loosen Thumb
Screw
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