Quadra-Fire CAB50-C Owner’s Manual

Owner’s Manual

Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.

R

Operation & Care

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.

Contact your dealer with questions on installation, operation, or service.

NOTICE: DO NOT DISCARD THIS MANUAL

PELLET BURNING STOVE

MODEL NUMBER:

CAB50-C

WARNING

If the information in these instructions is

not followed exactly, a re could result

causing property damage, personal injury,
or death.

• Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any
other appliance.

• Do not over re - If appliance or chimney connector

glows, you are over ring. Over ring will void

your warranty.

• Comply with all minimum clearances to combustibles

as specied.

Failure to comply may cause house re.

WARNING

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.

Hot glass will cause burns.

• Do not touch glass until it is cooled

• NEVER allow children to touch glass

• Keep children away

• CAREFULLY SUPERVISE children in same room

as replace.

• Alert children and adults to hazards of high
temperatures

• High temperatures may ignite clothing or other

ammable materials.

• Keep clothing, furniture, draperies and other

ammable materials away.

CAUTION

Tested and approved for wood pellets, Burning of any
other type of fuel voids your warranty.

1 04/217074-804F

CAUTION

Check building codes prior to installation.

• Installation MUST comply with local, regional, state
and national codes and regulations.

• Consult local building, re o󰀩cials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.

NOTE: To obtain a French translation of this

manual, please contact your dealer or visit

www.quadrare.com.

REMARQUE : Pour obtenir une traduction française de

ce manuel, s’il vous plaît contacter votre
revendeur ou visitez www.quadrare.com.

BARCODE LABEL

MINIMUM CLEARANCES TO COMBUSTIBLE MATERIALS /

ESPACES LIBRES MINIMUM DES MATÉRIAUX COMBUSTIBLES:

DO NOT REMOVE THIS LABEL / NE PAS ENLEVER L'ÉTIQUETTE

7074-805A

Made in U.S.A. of US and imported parts. / Fabriqué aux États-Unis-d’Amérique par des pièces d’origine américaine et pièces importées.

A

B

C

C

D

E

F

C

C

USA

G = 2 in
H* = 2 in
I = 6 in

CANADA

G = 203 mm
H* = 51 mm
I = 152 mm

G

H

I

G

U.S. ENVIRONMENTAL PROTECTION AGENCY

Certified to comply with 2020 particulate emission standards at 1.0 g/hr EPA method 28R and ASTM 2779 using premium wood pellets.

This wood heater needs periodic inspection and repair for proper operation. Consult the owner’s manual for further information. It is against federal regulations to operate this wood

heater in a manner inconsistent with the operating instructions in the owner’s manual.

2020

2021

2022 JAN FEB MAR APR MAY JUN

JUL AUG SEP OCT NOV DEC

C# 4001508

Manufactured by: Fabriqué par:

352 Mountain House Road

Halifax, Pa 17032

www.quadrafire.com

CAB50-C

Serial No.

N° de série

HF

0061PS085E

CAUTION

:

HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN AND
CLOTHING AWAY. CONTACT MAY CAUSE SKIN BURNS.

CHAUD LORS DE L'OPÉRATION. NE PAS TOUCHER. GARDEZ LES ENFANTS ET LES VÊTEMENTS
LOIN DE L'ESPACE DÉSIGNÉ DE L'INSTALLATION. LE CONTACT PEUT CAUSER
DES BRÛLURES À LA PEAU. GARDEZ LES MEUBLES ET LES MATÉRIAUX COMBUSTIBLES LOIN DE
L'ESPACE DÉSIGNÉ DE L'APPAREIL. VOIR L'ÉTIQUETTE ET LES INSTRUCTIONS.

ATTENTION:

KEEP FURNISHINGS AND OTHER COMBUSTIBLE MATERIAL FAR AWAY FROM
THE APPLIANCE. SEE NAMEPLATE AND INSTRUCTIONS

*

Non-combustible floor protection must extend 2 inches (51mm) beneath

the flue pipe when installed with horizontal venting or under the Top Vent

Adapter with vertical installation. RECOMMENDED IN USA; REQUIRED

IN CANADA.

*Un protecteur incombustible de plancher doit s'étendre 2 inches (51mm) sous le
conduit de cheminée pour une installation de ventilation horizontale ou sous un
adapteur de ventilation de dessus pour une installation verticale.

ÉTATS-UNIS -

RECOMMANDÉ; CANADA - REQUIRENT.

Floor protector must be non-combustible material, extending beneath
heater and to the front/sides/rear as indicated. Measure front distance (I)

from the surface of the glass door.

Le poêle doit être placé sur une assise non combustible s’étendant tout autour de lui,
comme les schémas l’indiquent. Mesurez la distance du devant (I) de la surface de
la porte vitrée.

FLOOR PROTECTION / PROTECTION DU SOL

NOTE 1:

In residential installations, when using Parts TPVNT-5, (3" - 3" Top Vent Adapter) and

812-3570 (3" - 6" Offset Adapter) or 811-0720 (3” - 4” Offset Adapter), 24 gauge 6" single wall flue
connector may be used. /

REMARQUE 1 : Dans les installations résidentielles, lorsque les pièces

TPVNT-5, (dessus de l'adapteur de ventilation 3 po - 3 po) et 812-3570 (le ressaut de l'adapteur 3
po - 6 po) ou 811-0720 (le ressaut de l'adapteur 3 po - 4 po), un tuyau connecteur de 6 po pour mur
simple de calibre 24 peut être utilisé.

NOTE 2: In manufactured home installation, when using Part TPVNT-5, (3" - 3" Top Vent Adapter)
and 812-3570 (3" - 6" Offset Adapter)

or 811-0720 (3” - 4” Offset Adapter)

, use listed double wall

flue connector. An Outside Air Kit (Part 811-0872), must be used with manufactured home
installation. / REMARQUE 2 : Pour l'installation dans les maisons préfabriquées, lorsque les pièces
TPVNT-5, (dessus de l'adapteur de ventilation 3 po - 3 po) et 812-3570 (le ressaut de l'adapteur 3
po - 6 po) ou 811-0720 (le ressaut de l'adapteur 3 po - 4 po), utilisez un tuyau connecteur
enregistré pour mur double. Un assemblage d'air extérieur (Part 811-0872), doit être utilisé pour
l'installation dans les maisons préfabriquées.

A Back Wall / Mur Arrière 2 in [51mm]
B Side Wall / Mur De Côté 14 in [356mm]

CORNER INSTALLATION / NSTALLATION DU COIN :

C Side Wall / Mur De Côté 2 in [51mm]

VERTICAL 3 in. - 3 in. ADAPTER KIT (PART TPVNT-5) INSTALLATION:
UN ASSEMBLAGE POUR ADAPTEUR 3- 3 in (76-76mm) (PIÈCE TPVNT-5) POUR INSTALLATION VERTICALE:

D Pipe to Back Wall / Un Tuyau Mur Arrière 1 in [25mm]
E Side Wall / Mur De Côté 14 in [356mm]
F Back Wall / Mur Arrière 6.25 in [159mm]

CORNER INSTALLATION WITH VERTICAL ADAPTER KIT:
INSTALLATION DU COIN AVEC UN ASSEMBLAGE D'ADAPTEUR VERTICAL

:

G Side Wall / Mur De Côté 2 in [51mm]

ALCOVE INSTALLATION /

INSTALLATION DE L' ALCÔVE

:

Min. Alcove Height: /

Une hauteur minimum de l'alcôve

56.75 in [

1441mm]

Min. Alcove Side Wall: /

Une hauteur minimum m

ur de côté

de l'alcôve

14 in [356mm]

Min. Alcove Width /

Une épaisseur minimum m

ur de côté

de l'alcôve

53 in [1346mm]

Max. Alcove Depth: /

La profondeur maximum de l'alcôve

48 in [1219mm]

Max. Mantle Depth: /

Profondeur maximum de la manteau de cheminée 36 in [914mm]

Top of Unit to Combustibles: / Vue du haut des matériaux combustibles 21 in [533mm]

Listed Solid Fuel Room Heater/Pellet Type.

Also suitable for Mobile Home Installation. This appliance
has been tested and listed for use in Manufactured Homes in accordance with OAR 814-23-9000
through 814-23-909.

Certified to: ASTM STD E1509, Certified to: ULC STD S627 Room Heating Pellet BurningType, (UM)
84-HUD FOR USE

ONLY WITH PELLETIZED WOOD.

Do not use any other type of fuel. Intertek-Test
Laboratories has determined that this appliance complies with Canadian Standards Association (CSA)
B415.1 and Title 40 of the U.S. Code of Federal Regulations, Part 60, SubPart AAA.
Input Rating: 49,869 Btu's/hr. Electrical Rating: 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 AMPS.
Route power cord away from unit. Do not route cord under or in front of appliance. Do not obstruct the
space beneath the heater.

DANGER:

Risk of electrical shock. Disconnect power supply before servicing. Replace glass only with
5mm ceramic available from your dealer. To start, set thermostat above room temperature, the stove will
light automatically. To shutdown, set thermostat to below room temperature. For further instruction refer to
owner's manual.
Keep viewing and ash removal doors tightly closed during operation.

PRÉVENTION DES FEUX DE MAISON

I

nstallez et utilisez en accord avec les instructions d'installation et d'opération du fabricant. Contactez le bureau de la
construction ou le bureau des incendies au sujet des restrictions et des inspections d'installation dans votre voisinage. Ne pas
obstruez l'espace en dessous de l'appareil.

A

VIS - Pour Les Maisons Mobiles : Ne pas installer dans une chambre à coucher. Un tuyau extérieur de combustion d'air

doit être installé et ne doit pas être obstrué lorsque l'appareil est en usage. La structure intégrale du plancher, du plafond et des
murs de la maison mobile doit être

maintenue intacte.
Référez vous aux instructions du fabricant et des codes locaux pour les précautions requises pour passer une cheminée à
travers un mur ou un plafond combustibles, et les compensations maximums.
Inspectez et nettoyez la cheminée fréquemment. Ne pas connecter cet appareil à une cheminée servant un autre appareil.
Utilisez systèm de ventilation "L" ou "P" diamètre 76mm ou 102mm

Certifié à : ASTM E1509, Certifié à : ULC S627 Room Heating. Pellet Burning Type, (UM) 84-HUD POUR USAGE AVEC
LES BOULETTES DE BOIS. N’utiliser aucun autre genre de combustible.

Intertek Test Laboratories a déterminé que cet
appareil se conforme avec la norme de l’Association Canadienne de normalisation (CSA) B415.1 ainsi que le Titre 40
du Code Fédéral de Régulations des États-Unis, partie 60, sous-partie AAA.
Puissance de Rendement : 49,869 Btu's/hr. Puissance Électrique : 115 VAC, 60 Hz, Début 5.1 Amps, Courir 3.0 Amps,

Éloignez le fil électrique de l'appareil. Ne pas faire passer le fil électrique au dessus ou en dessous de l'appareil. Ne pas bloquer

l’espace au dessous de l’appareil.

DANGER : Il y a risque de décharge électrique. Déconnectez le fil électrique de la prise de contact avant le service.
Remplacez la vitre seulement avec une vitre céramique de 5 mm disponible chez votre fournisseur.
Pour allumer, monter la température du thermostat au dessus de la température de la pièce, le poêle s'allumera automatiquement.
Pour éteindre, descendre la température du thermostat en dessous de la température de la pièce. Pour des instructions
supplémentaires, référez vous au manuel du propriétaire. Gardez la porte d'ouverture et la porte des cendres fermées
hermétiquement durant l'opération.

Appareil de chauffage de combustible solide/de type de boulettes.
Accepté dans l'installation dans les maisons mobiles. Cet appareil a été testé et enregistré pour l'usage dans les
Maisons Mobiles en accord avec OAR 814-23-9000 jusqu'à 814-23-909.

PREVENT HOUSE FIRES

Install and use only in accordance with manufacturer's installation and operating instructions. Contact local
building or fire officials about restrictions and inspection in our area.
WARNING - FOR MOBILE HOMES: Do not install appliance in a sleeping room. An outside combustion
air inlet must be provided. The structural integrity of the mobile home floor, ceiling and walls must be
maintained.
Refer to manufacturer's instructions and local codes for precautions required for passing chimney
through a combustible wall or ceiling. Inspect and clean vent system frequently in accordance with
manufacturer's instructions.
DO NOT CONNECT THIS UNIT TO A CHIMNEY SERVING ANOTHER APPLIANCE.
Use a 3" or 4" diameter type "L" or "PL" venting system.

Refer to the Intertek Directory of Building Products (https://bpdirectory.intertek.com) for detailed information.
Reportez-vous au répertoire des produits de construction d'Intertek (https://bpdirectory.intertek.com) pour obtenir des informations détaillées.

R

NOTE: Clearances may only be reduced by means approved by the regulatory

authority having jurisdiction

A. Sample of Serial Number / Safety Label

LOCATION: Back of appliance

Test Lab

and Report

Number

2 04/217074-804F

and Welcome to the Quadra-Fire Family!

Model Name

SAMPLE

Serial Number

Manufacturer

Date

Safety Alert Key:

• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.

• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.

• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

• NOTICE: Indicates practices which may cause damage to the appliance or to property.

TABLE OF CONTENTS

A. Sample of Serial Number / Safety Label ........... 2

B. Warranty Policy ..............................4

C. Quick Start Guide............................. 6

1 Listing and Code Approvals

A. Appliance Safety Certication ...................7

B. Appliance Emissions Certication ................7

C. BTU & E󰀩ciency Specications.................. 7

D. Glass Specications........................... 8

E. Electrical Rating (on high) ...................... 8

F. Mobile Home Approved ........................8

G. Sleeping Room .............................. 8

H. California - Prop65............................ 8

2 Operating Instructions

A. Fire Safety .................................. 9

B. Non-Combustible Materials ..................... 9

C. Combustible Materials .........................9

D. Fuel Material and Fuel Storage . . . . . . . . . . . . . . . . . . 9

E. General Operating Information.................. 10

F. Before Your First Fire ......................... 10

G. Hopper Lid and Hopper Switch ................. 11

H. Starting Your First Fire ........................ 11

I. Fire Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

J. Feed Rate Adjustment Instructions............... 12

K. Ignition Cycles .............................. 12

L. Clear Space ................................ 13

M. Thermostat Operation ........................ 13

N. Frequently Asked Questions ...................14

3 Maintenance and Service

A. Proper Shutdown Procedure ................... 15

B. Quick Reference Maintenance Chart............. 15

C. General Maintenance......................... 16

D. High Ash Fuel Content Maintenance ............. 20

E. Soot or Creosote Fire......................... 20

4 Troubleshooting Guide....................... 21

5 Service Parts Replacement

A. Side Curtain Replacement ..................... 24

B. Convection Blower Replacement................ 24

C. Exhaust Blower Replacement .................. 25

D. Snap Disc #1, #2, #3 Replacement ..............25

E. Igniter Replacement.......................... 26

F. Ba󰀪e Replacement .......................... 26

G. Glass Replacement ..........................27

6 Reference Materials

A. Component Functions ........................ 28

B. Component Locations ........................ 30

C. Maintenance and Service Log ..................31

D. Service Parts List............................ 35



 = Contains updated information

Quadra-Fire is a registered trademark of Hearth & Home Technologies.

3 04/217074-804F

B. Warranty Policy

Igniters, Auger Motors, Electronic Components, and

See condi�ons, exclusions and limita�ons on the next page

Hearth & Home Technologies

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and
electric hearth appliances that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:

WARRANTY PERIOD:

distributor, whichever occurs earlier. However, the warranty shall commence no later than 24 months following the date of product

is produced in the following table.

Warranty Period HHT Manufactured Appliances and Venting

Parts Labor Gas Pellet Wood Electric Venting Components Covered

X1 Year X X X X

X X

2 years

3 years X

5 years 1 year

6 years 3 years

7 years 3 years X X Manifold tubes, HHT Chimney and Terminations

10 years 1 year

Limited
Lifetime

3 years

X

X X

X

X X

X

X

X X X

All parts including handles, external enamaled

components and other material except as covered by

Conditions, Exclusions, and Limitations listed

Glass

Electrical components limited to modules, remotes/wall

switches, valves, pilots, blowers, junction boxes, wire

harnesses, transformers and lights (excluding light bulbs)

Molded Refractory Panels, Glass Liners

Firepots, burnpots, mechanical feeders/auger

assemblies

Vent Free Burners, Vent Free Logs

Castings, Medallions and Baffles

Catalyst - Limitations Listed

Burners, logs and refractory

Firebox and heat exchanger, FlexBurn® System
(engine, inner cover,access cover and fireback)

1 Year

4021-645K 1/20

4 04/217074-804F

None

X X X X X All replacement parts beyond warranty period

Page 1 of 2

WARRANTY CONDITIONS:

• This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT
authorized dealers is available on the HHT branded websites.

•

• This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides.

• Contact your installing dealer for warranty service. If the installing dealer or distributor is unable to provide necessary parts,

a dealer other than the dealer from whom you originally purchased the product.

• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not
covered by this warranty.

• Limited Catalyst Warranty

o For wood burning products containing a catalyst, the catalyst will be warranted for a six-year period to the original purchaser at

catalyst.

WARRANTY EXCLUSIONS:

This warranty does not cover the following:

•

•

• Repair or replacement of parts that are subject to normal wear and tear during the warranty period are not covered. These parts

•
noise are not covered by this warranty.

•

•

•

•

This warranty is void if:

•

•

• There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited

LIMITATIONS OF LIABILITY

•

have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES
OTHER THAN THE WARRANTY SPECIFICED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE
EXPRESSED WARRANTY SPECIFIED ABOVE.

4021-645K 1/20

Page 2 of 2

5 04/217074-804F

C. Quick Start Guide

Remove hang tags from the door glass. Clean the glass. Remove the hardware pack and desiccant

QUICK START GUIDE

*Before you plug in this appliance, follow these instructions*

bag from the  rebox area before your  rst  re.

Turn the thermostat to o󰀨 .

1

If the feed tube is empty

or this is the  rst  re, add

a handful of pellets to the

 re pot.

*Do not add extra fuel to

the  re pot if the feed tube

has already been primed.

Over lling the  re pot will
cause smoky start-ups.

Add pellets to the hopper and
close the lid.

2

Close the  rebox door and

plug the power cord into the
wall receptacle.

Open the  rebox door and
make sure the ba󰀪 es are

in place.

3

Turn the thermostat on.

4 5 6

The stove will feed pellets

for a minute and stop. Once
a  re starts, the feed cycle

will resume.

NOTE: Allow 5 minutes for

ignition to take place.

7

After 30 minutes have passed, turn the thermostat o󰀨 and allow the unit to cool completely. Open the door
and clean the  re pot according to the cleaning instructions found inside the hopper lid or owners manual.

Close the door and set the thermostat to a desired temperature. Unit is now ready to resume

10

6 04/217074-804F

normal operation.

If the  re dies out after a few

minutes of operation it will be
necessary to push the reset
button to add more fuel.

8

Once a  re has been

established in the unit, leave
the unit burning on the “high”
setting for 30 minutes to allow
the paint to cure.

NOTE: Odors and vapors

will be released during
this process.

*Open windows in the room

for ventilation*

9

1 Listing and Code Approvals

A. Appliance Safety Certication

Model CAB50-C

Laboratory: Intertek

Report

Number:

Type:

Standard:

100358108PRT-005

Solid Fuel Room Heater/Pellet Fuel

Burning Type

ASTM E1509-04 and ULC S627-00
Room Heater Pellet Fuel Burning type
and (UM) 84-HUD,
Mobile Home Approved.

B. Appliance Emissions Certication

Model: CAB50-C

Laboratory: OMNI Test Laboratories, Inc.

Report

Number:

Standard:

Can be found at:

www.quadrare.com/about-us/epa-certication

0061PS085E

Method 28R, ASTM E1509-04 and

ASTM 2779

C. BTU & E󰀩ciency Specications

EPA Certication

Number:

EPA Certied

Emissions:

*LHV Tested E󰀩ciency: 69.5%

**HHV Tested E󰀩ciency: 65.1%

***EPA BTU Output: 7,500 to 36,600 / hr.

****BTU Input: 13,100 to 49,900 / hr.

Vent Size: 3” or 4” Type “L” or “PL”

Hopper Capacity: 120 lbs.

Fuel: Premium Wood Pellets

* Weighted average LHV (Low Heating Value) e󰀩ciency

using data collected during EPA emissions tests in

accordance with the requirements of CSA B415.1.

** Weighted average HHV (High Heating Value) e󰀩ciency

using data collected during EPA emissions tests in

accordance with the requirements of CSA B415.1.

*** A range of BTU outputs calculated using HHV
e󰀩ciency and the burn rates from the EPA tests.

**** Based on the maximum feed rate per hour multiplied
by approximately 8600 BTU’s which is the average BTU’s
from a pound of pellets.

Number: N/A

1.0 grams per hour

The CAB50-C is Certied to

comply with 2020 particulate

emission standards.

This pellet heater needs periodic inspection and repair for proper operation. It is against federal regulations to operate this
pellet heater in a manner inconsistent with operating instructions in this manual.

NOTICE: This installation must conform with local codes. In the absence of local codes you must comply with the

ASTM E1509-04, ULC S627-00 and (UM) 84-HUD.

7 04/217074-804F

D. Glass Specications

This appliance is equipped with 5mm ceramic glass.
Replace glass only with 5mm ceramic glass. Please

contact your dealer for replacement glass.

E. Electrical Rating (on high)

115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps

WARNING

Fire Risk

Hearth & Home Technologies disclaims any

responsibility for, and the warranty will be

voided by, the following actions:

F. Mobile Home Approved

• This appliance is approved for mobile home
installations when not installed in a sleeping room and
when an outside combustion air inlet is provided.

• The structural integrity of the mobile home oor, ceiling,
and walls must be maintained.

• The appliance must be properly grounded to the frame
of the mobile home with #8 copper ground wire, and
use only listed double-wall connector pipe.

• Outside Air Kit, part 811-0872 or OAK-3 must be
installed in a mobile home installation.

• Appliance must be secured to mobile home structure.

G. Sleeping Room

When installed in a sleeping room it is recommended that
3ft of vertical be installed prior to horizontally exiting the

room and a smoke/CO alarm be installed in the bedroom;
The size of the room must be at least 50ft³ per 1,000 Btu/hr

stove input, if the stove exceeds the room size, outside air
must be installed.

H. California - Prop65

WARNING

This product and the fuels used to operate this product (wood), and

the products of combustion of such fuels, can expose you to

chemicals including carbon black, which is known to the State of

California to cause cancer, and carbon monoxide, which is known to

the State of California to cause birth defects or other reproductive

harm. For more information go to: WWW.P65Warnings.ca.gov

• Installation and use of any damaged appliance.

• Modication of the appliance.

• Installation other than as instructed by Hearth &

Home Technologies.

• Installation and/or use of any component part not

approved by Hearth & Home Technologies.

• Operating appliance without fully assembling all
components.

• Operating appliance without legs attached (if
supplied with appliance).

• Do NOT Over re - If appliance or chimney connector

glows, you are over ring.

Any such action that may cause a re hazard.

Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage.

For assistance or additional information, consult a qualied

installer, service agency or your dealer.

NOTE: Hearth & Home Technologies, manufacturer

of this appliance, reserves the right to alter

its products, their specications and/or price

without notice.

Hearth & Home Technologies WILL NOT warranty
appliances that exhibit evidence of over-ring. Evidence
of over-ring includes, but is not limited to:

• Warped air tube

• Deteriorated refractory brick retainers

• Deteriorated ba󰀪e and other interior components

8 04/217074-804F

2 Operating Instructions

User Guide

WARNING

Fire Risk.

• Do not operate appliance before reading
and understanding operating instructions.

• Failure to operate appliance properly may

cause a house re.

Visit www.quadrare.com/shopping-tools/videos to view

product and use & care videos.

A. Fire Safety

To provide reasonable re safety, the following should be
given serious consideration:

• Install at least one smoke detector and CO monitor on
each oor of your home.

• Locate detectors away from the heating appliance and
close to the sleeping areas.

• Follow the detector’s manufacturer’s placement and
installation instructions and maintain regularly.

• A CO detector should be installed in the room with
the appliance.

• Conveniently locate a Class A re extinguisher to

contend with small res.

• In the event of a hopper re:

• Evacuate the house immediately.

• Notify re department.

B. Non-Combustible Materials

Material which will not ignite and burn, composed of any

combination of the following:

- Steel

- Plaster

- Brick

- Iron

- Concrete

- Tile

- Glass

- Slate

Materials reported as passing ASTM E 136, Standard

Test Method for Behavior of Metals, in a Vertical Tube
Furnace of 750° C.

C. Combustible Materials

Material made of/or surfaced with any of the

following materials:

- Wood

- Compressed Paper

- Plant Fibers

- Plastic

- Plywood/OSB

- Sheet Rock (drywall)

Any material that can ignite and burn: ame proofed or not,

plastered or non-plastered.

D. Fuel Material and Fuel Storage

Pellet fuel quality can greatly uctuate. This appliance has

been designed to burn a wide variety of fuels, giving you
the choice to use the fuel that is most economical in your
region.

Hearth & Home Technologies strongly recommends only
using Pellet Fuel Institute (PFI) certied fuel.

Fuel Material

• Made from sawdust or wood by-products

• Depending on the source material it may have a high
or low ash content.

Higher Ash Content Material

• Hardwoods with a high mineral content

• Fuel that contains bark

• Standard grade pellets, high ash pellets

Lower Ash Content Material

• Softwoods

• Fuels with low mineral content

• Premium grade pellets

CAUTION

Do not burn fuel that contains an additive; (such as
soybean oil).

• May cause hopper res

• Damage to product may result

Read the ingredients list on the package. If you are

buying corn the only ingredient that should be listed
is corn.

Clinkers

Minerals and other non-combustible materials such as

sand will turn into a hard, glass-like substance called a
clinker when heated in the re pot.

Trees from di󰀨erent areas will vary in mineral content. That
is why some fuels produce more clinkers than others.

9 04/217074-804F

Moisture

Always burn dry fuel. Burning fuel with high moisture

content takes heat from the fuel and tends to cool the

appliance, robbing heat from your home. Damp pellet fuel
can clog the feed system.

Size

• Pellets are either 1/4 inch or 5/16 inch (6-8mm)
in diameter

• Length should be no more that 1-1/2 inches (38mm)

• Pellet lengths can vary from lot to lot from the
same manufacturer

• Due to length variations, the ame height (feed rate)
may need adjusting occasionally. Refer to the section
on Feed Rate Adjustment Instructions found on

page 12.

Performance

• Higher ash content requires the ash drawer to be
emptied more frequently

• Hardwoods require more air to burn properly

• Set wall control to “Utility Pellet” if the re pot and ash

pan are lling quickly. This will cause the auto-clean
system to empty the re pot more often.

• Premium wood pellets produce the highest heat output.

• Burning pellets longer than 1-1/2 inches (38mm)
can cause an inconsistent fuel feed rate and/or

missed ignitions.

We recommend that you buy fuel in multi-ton lots whenever

possible. However, we do recommend trying various

brands before purchasing multi-ton lots to ensure your
satisfaction.

E. General Operating Information

1. Thermostat Calls For Heat

The appliance is like most modern furnaces; when the

thermostat calls for heat, your appliance will automatically
light and deliver heat. When the room is up to temperature

and the thermostat is satised, the red call light will shut
o󰀨 and the appliance will shut down. The red call light is

located behind the left access panel.

2. Heat Output Controls

This appliance is equipped with a heat output control switch

that has three settings or burn rates; low, medium and high
(Figure 10.1). The appliance will turn on and o󰀨 as the

thermostat demands. When the thermostat calls for heat,

the appliance will always start up on High. After burning

approximately 4 minutes, the appliance will then burn at the
rate at which it was originally set. If the appliance is set at

one of the lower settings, it will run quieter but takes longer

to heat up an area than if it were set at a higher burn rate.
Regardless of the burn rate, when the area is warm enough

to satisfy the thermostat, the appliance will shut o󰀨.

Changing to Di󰀨erent Fuel Type

• Empty the hopper of the previous fuel

• Thoroughly vacuum hopper before lling with the
new fuel

• Select the appropriate setting on the

FUEL SELECTION screen on the thermostat

wall control

The burn rate, BTU content and heat output will all vary
depending on the fuel selected.

CAUTION

Tested and approved for wood pellets. Burning of any
other type of fuel voids your warranty.

Storage

• Wood pellets should be left in their original sealed bag
until using to prevent moisture absorption.

• This will also prevent rodents from becoming
a problem.

• Do not store any pellet fuel within the clearance
requirements or in an area that would hinder routine
cleaning and maintenance.

Figure 10.1

F. Before Your First Fire

1. First, make sure your appliance has been properly
installed and that all safety requirements have been

met. Pay particular attention to the re protection,

venting and thermostat installation instructions.

2. Double check that the ash drawer and rebox
are empty!

3. Check that cleaning rod is in the fully closed position.

4. Close and latch the door.

CAUTION

Tip of thermocouple must be in contact with the inside
end of the thermocouple cover.

• Missed ignitions can occur.

CAUTION

HOT WHILE IN OPERATION. KEEP CHILDREN,
CLOTHING AND FURNITURE AWAY. CONTACT MAY

CAUSE SKIN BURNS.

10 04/217074-804F

G. Hopper Lid and Hopper Switch

Hopper Lid LatchHopper Lid Latch

Hopper Switch

Hopper Switch

Control Box

Junction Box

Red Call Light

Fuse

Convection

Blower

LOCATED BEHIND LEFT SIDE PANELS

1. Lift up the hopper lid; now you can ll the hopper
with fuel.

2. The hopper switch is designed to shut down the feed
motor when the hopper lid is open. Leaving the lid open

too long can cause the re to go out (Figure 11.1).

NOTE: The hopper switch is activated by a magnet

attached to the Hopper Lid.

Figure 11.1

6. The fuel feed system and the igniter should now be on.

7. For your rst re it will be necessary to press the reset
button once approximately 2 minutes after start up

and again in 5 minutes. Reset as needed or every 60
seconds until pellets begin to drop into re pot. This will
ll the feed system and allow the appliance to begin
dropping pellets. Or you can put a handful of pellets
in the re pot to speed up the process. The appliance

will continue to run as long as the thermostat is calling
for heat.

8. Once the appliance has ignited, let it burn for

approximately 15 minutes, then set the thermostat to

the desired room temperature. Adjust the heat output
control switch to the desired setting.

H. Starting Your First Fire

CAUTION

Odors and vapors released during initial operation.

• Curing of high temperature paint.

• Open windows for air circulation.

Odors may be irritating to sensitive individuals.

1. A thermostat is required for proper operation of this
appliance. If you have to adjust the feed rate after

you have started the re, most of the pellets in the
hopper will need to be removed so start out with lling

the hopper approximately 1/4 full at this time. Set the
thermostat to its lowest setting and plug the power cord
into nearby outlet.

2. The exhaust blower will stay on for approximately 18
minutes even though the thermostat is not calling for
heat. This is normal.

3. Locate the heat output control switch mounted on

the back of the appliance in the upper left corner

(Figure 10.1 on page 10).

4. Turn it to the “high” setting by pushing the top of the
control switch in and then adjust the thermostat to its
highest setting.

5. Look through the hole in the left lower side panel and

you will see the red call light on the control box will
be on (Figure 11.2). This indicates the thermostat is
calling for heat.

Figure 11.2

11 04/217074-804F

I. Fire Characteristics

A properly adjusted re with the heat output control
switch set on “high” has a short active ame pattern
that extends out of the repot approximately

4 to 8 inches (102 to 203mm).

If the re has tall ames with black tails and seems

somewhat lazy, the feed rate will need to be reduced. This
is done by sliding the fuel adjustment control rod down,
which will reduce the feed (Figure 12.2).

If the re is not 4 to 8 inches (102 to 203mm) tall, slide

the fuel adjustment control rod up to increase the feed. A

medium and low setting will give a shorter ame. The ame

will rise and fall somewhat. This is normal.

J. Feed Rate Adjustment Instructions

1. Loosen the thumb screw.

2. Pull the feed adjustment control rod up to increase the

feed rate and ame height or push down to decrease
the feed rate and ame height.

3. Re-tighten the thumb screw. A new stove has a break
in period. The re characteristics should be checked
again after 5 bags of pellets and adjustments made

if necessary.

K. Ignition Cycles

1. At the beginning of each ignition cycle, it is normal to

see some smoke in the rebox. The smoke will stop
once the re starts.

2. The convection blower will automatically turn on after
your appliance has been burning for approximately
10 minutes.
This blower transfers heat from your appliance into
the room, and will continue to run after the thermostat
has stopped calling for heat until the appliance has
cooled down.

3. Occasionally the appliance may run out of fuel and shut
itself down. When this happens, the red call light will be
on (Figure 11.2 on page 11).

- To restart it, ll the hopper and press the reset
button. When you press the reset button the red
call light will go out. Release the button and the

light will come back on. Continue pushing the

button once a minute until pellets begin to fall into

the re pot.

- You should see a re shortly. If not, follow the
instructions, for Starting Your First Fire on

page 11.

Figure 12.1

Figure 12.2

Feed Adjustment Rod located

inside Hopper at Front

Bottom of Hopper

Push Down

to Decrease

Pull Up to

Increase

Loosen Thumb

Screw

12 04/217074-804F

L. Clear Space

Mantel:

Avoid placing candles and other heat-sensitive objects

on mantel or hearth. Heat may damage these objects.

NOTICE: Clearances may only be reduced by means

approved by the regulatory authority
having jurisdiction.

WARNING

Fire Risk.

Do NOT place combustible objects in front of
the appliance. High temperatures may ignite

clothing, furniture or draperies. Maintain a
minimum clearance of 3 feet (914mm) in front
of appliance.

WARNING

Fire Risk.

Keep combustible materials, gasoline and

other ammable vapors and liquids clear of

appliance.

• Do NOT store ammable materials in the
appliance’s vicinity.

• DO NOT USE GASOLINE, LANTERN FUEL,
KEROSENE, CHARCOAL LIGHTER FLUID OR
SIMILAR LIQUIDS TO START OR “FRESHEN UP”
A FIRE IN THIS Appliance.

• DO NOT BURN GARBAGE OR FLAMMABLE
FLUIDS SUCH AS GASOLINE, NAPHTHA OR
ENGINE OIL.

• DO NOT USE CHEMICALS OR FLUIDS TO START
THE FIRE.

• Keep all such liquids well away from the appliance
while it is in use.

• Combustible materials may ignite.

M. Thermostat Operation

For accurate temperature control and comfort, correct

location is very important. On new installations, the

guidelines listed in the installation manual under
Thermostat Installation should be followed as closely
as possible.

To operate thermostat simply slide the Slide Control that
is located at top of thermostat, left or right to adjust the
temperature of the room (Figure 13.1).

Slide Control

Figure 13.1

NOTE: A thermostat can only control temperature near it.

If you nd that it is uncomfortable some distance

away from the thermostat, change the setting in
order to compensate for this.

13 04/217074-804F

N. Frequently Asked Questions

What causes my glass to become dirty?

If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airow through the unit may be

restricted. The most often cause is overdue maintenance and cleaning. See “Maintaining and Servicing Appliance” in the owner’s manual.

How can I get more heat out of the appliance?

The most often cause of diminished heat output is overdue maintenance and cleaning. See “Maintaining and Servicing Appliance” in the

owner’s manual. If this still does not help, verify the correct settings for maximum heat output. See “Feed Rate Adjustment” under “Operating

Instructions” in the owner’s manual.

What should I

do if I smell smoke or there is ash/soot coming from the appliance?

Seal exhaust venting system to the unit with High Temp silicone. Secure the venting system to the unit with at least (3) screws. All pellet

vent pipe must be secured together either by means provided by the pipe manufacturer or by (3) screws at each joint.

Why would my appliance run ne last winter but not start this fall?

It is possible that the stove was not properly prepared for the Non-burn season. See “Trouble shooting” in the owner’s manual.

Why would the metal on the inside of the appliance begin to ake?

There are some pellet mills that get their raw materials from lumber mills that purchase logs that are transported in sea water. These pellets can
have a higher salt content and cause the metals in the unit to corrode prematurely and deteriorate. If you are seeing any components inside the

rebox deteriorate it is recommended to change pellet brands immediately.

Why does only the exhaust blower run when I unplug and plug back in my appliance?

This is a Safety feature to prevent the unit from operating in an unsafe condition. Allow the unit to run and it will return to normal operation.

Is there a place to lubricate the blowers to quiet them down?

The most often cause of noisy blowers is from the impellers becoming dirty over time. See “General Maintenance & Cleaning” under
“Maintaining & Servicing Appliance” in the owner’s manual. No form of lubrication should ever need applied to the blowers.

Why are di󰀨erent components cycling on and o󰀨 in my appliance at random?

The selector switch on control box may be on the wrong setting. Refer to the Reference Materials section of our owner’s manual for details.

What is the metal object with the bend in it for that came inside the plastic bag?

It is a clean-out tool used to help clean the re pot and remove any jams in the rare event they occur in the feed tube.

Why is there a black residue building up on the outside of my home?

Wind can cause this to happen. If the appliance is operating correctly very little soot should ever exit the termination cap. Also check to be sure

the venting is installed per the owner’s manual and local codes.

Do I need an outside air kit?

Outside air is required for mobile home installs and in some jurisdictions. Refer to “Listing & Code Approvals”,“ Mobile Home Installation” and “

Appliance Set-up” owner’s manual. Also refer to local building codes.

I am seeing sparks coming out of my pipe (termination cap) outside is this safe?

This is normal. As long as clearances to combustibles were followed this is safe.

My unit sounds like a freight train at times what can be done to eliminate this?

This is referred to as Rumbling. Maintenance may be needed see “Maintaining and Servicing appliance” in the owner’s manual. Decrease fuel

ow see “Feed rate adjustment” under Operating Instructions”.

Why does my unit run ne on high, but shuts down on low and medium?

Maintenance may be needed see “Maintaining and Servicing Appliance” See also “Trouble Shooting”.

Can I use another brand of wall thermostat or remote system?

Yes, any remote/wall thermostat system that does not require power from the appliance should work.

I have no power to anything. Does this unit have a circuit breaker or fuse or a reset button?

This unit has one serviceable fuse in the junction box and a reset button for the thermostat circuit.

Can I burn corn in my unit?

Corn is not an approved fuel for the CAB50-C.

I’m thinking about going green (solar power) and need to know what the power consumption is on my Unit.

CAB50 115 VAC, 60 Hz, Start 5.1 Amps, Run 3.0 Amps

Where is the serial # of my unit is located?

The serial # is located on the back of the stove.

CONTACT YOUR DEALER for additional information regarding operation and troubleshooting.

Visit www.quadrare.com to nd a dealer.

14 04/217074-804F

3 Maintenance and Service

When properly maintained, your replace will give

you many years of trouble-free service. Contact your
dealer to answer question regarding proper operation,
troubleshooting and service for your appliance. Visit

www.quadrare.com/owner-resources to view basic

troubleshooting, FAQs, use & care videos. We recommend
annual service by a qualied service technician.

A. Proper Shutdown Procedure

Turn o󰀨 the thermostat.

This pellet heater has a manufacturer-set minimum low
burn rate that must not be altered. It is against federal
regulations to alter this setting or otherwise operate this
pellet heater in a manner inconsistent with operating
instructions in this manual.

Follow the detailed instructions found in this section for each step listed as referenced in the chart below.

Shock and Smoke Hazard

• Turn down thermostat, let appliance

• Smoke spillage into room can occur if

• Risk of shock if appliance not unplugged

CAUTION

completely cool and exhaust blower must

be o󰀨. Now you can unplug appliance

before servicing.

appliance is not cool before unplugging.

before servicing appliance.

B. Quick Reference Maintenance Chart

Cleaning or Inspection

Ash Pan - Burning Wood Pellets Every 5 bags of fuel OR X

Ash Pan - Burning Alternate
Fuels

Ash Removal from Firebox

Every 1 bag of fuel OR X

More frequently depending
on the fuel type or ash build-upOR X

Frequency Daily Weekly

Every 2

Weeks

Monthly Yearly

Blower, Combustion (Exhaust)

Blower, Convection

Door Latch Inspection Prior to heating season OR X

Firebox - Prepare for Non-Burn
Season

Fire pot - Burning Softwood
Pellets

Fire pot - Burning Hardwood

Pellets

Glass

Heat Exchanger & Drop Tube Every 1 ton of fuel OR X

Hopper

Top Vent Adapter

Venting System

Table 15.1

More frequently depending
on the fuel type

More frequently depending
on the operating environment

At end of heating season OR X

Every 5 bags OR X

Every 3 bags OR X

When clear view of re pot

becomes obscured

Every 1 ton of fuel or when
changing fuel types

More frequently depending
on ash build-up

More frequently depending
on the fuel type

OR X

OR X

OR X

OR X

OR X

OR X

NOTICE: These are recommendations. Clean more frequently if you encounter heavy build-up of ash at

the recommended interval or you see soot coming from the vent. Not properly cleaning your

appliance on a regular basis will void your warranty.

15 04/217074-804F

Firepot Cleaning Rod

C. General Maintenance

Clinker

1. Types of Fuel

Depending on the type of fuel you are burning will dictate

how often you have to clean your re pot.

If the fuel you are burning has a high dirt or ash content,

it may be necessary to clean the re pot more than once

a day.

OPEN position: light

color painted area visible

Dirty fuel will cause clinkers to form in the re pot. A clinker

is formed when dirt, ash or a non-burnable substance is

heated to 2000°F (1093°C) and becomes glass-like. See

section on High Ash Fuel Content Maintenance on

page 20 in this section for more details on fuels with high

ash content.

Figure 16.1 - Clinker

2. Cleaning Fire pot with Cleaning Rod & Fire pot
Clean-Out Tool;

• Frequency: Daily or more often as needed

• By: Homeowner

a. The appliance must be in complete shutdown and

cool and the exhaust blower o󰀨. If you are just
cleaning the re pot, there is no need to unplug

the appliance.

b. Locate the re pot cleaning rod on the right side

of the appliance (Figure 16.2). When you pull the

cleaning rod straight out it will slide open the repot
oor to allow the ashes to be deposited in the ash

drawer. You will see the light color painted area on

the cleaning rod to let you know the rod is in OPEN

position (Figure 16.3).

c. Pull the re pot cleaning rod OUT and IN a couple

of times to help shake debris loose. If the rod is
hard to pull, it may be necessary to use your re

pot clean-out tool to chip away material that has

built up on the bottom plate of the re pot and to
push out any clinkers while in the open position.

d. To close the re pot oor: slightly raise the cleaning

rod and then push it back into place. If you have

closed the cleaning rod properly (pushed all the
way in) you will not see any of the light color
painted area (Figure 16.3).

e. Always have the ash drawer in place before pulling

the re pot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the

appliance will produce soot out of the exhaust and

will a󰀨ect e󰀩ciency.

Lift up and push closed

CLOSED position: no

light color paint is visible

Figure 16.2 Figure 16.3

WARNING

Fire Risk

• NEVER pull repot cleaning rod out when
appliance is operating.

• Cleaning Rod MUST be completely
pushed in before operating appliance.

• Hot pellets may fall into ash pan and start

a re or mis-starts due to lack of vacuum.

3. Ash Removal from Firebox

• Frequency: Weekly or more frequently depending on

ash build-up.

• By: Homeowner

a. There must not be any hot ashes in the rebox

during cleaning so allow the appliance to

completely cool. The rebox ash should be

removed every time the exhaust path is cleaned.

Frequent cleaning of the ash in the rebox will

help slow down the build-up of ash in the exhaust
blower and vent system.

b. Vacuum out the rebox thoroughly on both sides

of the rebox and the oor and ceiling. The ash

drawer should be emptied every time you clean the

rebox. Remember to place the ash and debris into

a metal or non-combustible container (See section
on Disposal of Ashes on page 17).

c. Always have the ash drawer in place before pulling

the re pot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the

appliance will produce soot out of the exhaust and

will a󰀨ect e󰀩ciency.

WARNING

Burn Risk

• NEVER remove ash drawer while
appliance is operating.

16 04/217074-804F

Pull out Ash Drawer and

dispose of ashes in

non-combustible container

Ash Drawer

4. Cleaning Ash Drawer

• Frequency: Weekly or every 5 bags of fuel

• By: Homeowner

a. There must not be any hot ashes in the ash drawer

when you empty it, so allow the appliance to
completely cool.

b. Locate the ash drawer underneath the re pot.

Slide the ash drawer straight out. Empty into a
non-combustible container and re-install the ash
drawer. See section on Disposal of Ashes on

page 17.

c. Always have the ash drawer in place before pulling

the re pot cleaning rod, otherwise the ashes will
fall down and ll the outside air opening and the

appliance will produce soot out of the exhaust and

will a󰀨ect e󰀩ciency.

6. Cleaning the Exhaust Path, Ba󰀪es & Drop Tube

• Frequency: Monthly or every 25 bags or more

frequently depending on ash build-up.

• By: Homeowner

a. Appliance must be completely cool.
b. Open the door and remove the center ba󰀪e rst

and then the right and left ba󰀪es. See section

on Ba󰀪e Replacement instructions on page 26.
Thoroughly vacuum the exhaust path and drop
tube and continue throughout the rest of the

rebox. Also vacuum the front and back of the
ba󰀪es.

c. Also vacuum the combustion blower impellers or

use a soft brush to remove any ash build-up.

Replace the right and left ba󰀪es and then the center ba󰀪e

and close and latch the door.

Baffles Removed

Baffles Removed

Figure 17.1

5. Disposal of Ashes

• Frequency: As needed

• By: Homeowner

Ashes should be placed in a metal container with a tight-

tting lid. The closed container of ashes should be placed
on a non-combustible oor or on the ground, well away
from all combustible materials, pending nal disposal.

If the ashes are disposed of by burial in soil or otherwise
locally dispersed, they should be retained in the closed
container until all cinders have been thoroughly cooled.

WARNING

Disposal of Ashes

• Ashes should be placed in metal container

with tight tting lid.

• Ashes should be retained in closed
container until all cinders have thoroughly
cooled.

Exhaust Path and

Drop Tube

Drop Tube

Figure 17.2

Exhaust Path and

Blower Impellers

Blower Impellers

7. Cleaning the Hopper

• Frequency: Monthly or after burning 50 bags of fuel

• By: Homeowner

After burning approximately 50 bags of fuel you will need to

clean the hopper to prevent sawdust build-up.

A combination of sawdust and pellets on the bottom end of

the auger reduces the amount of fuel supply to the re pot.

This can result in nuisance shutdowns and mis-starts.

a. The appliance must be in complete shutdown.

Allow the appliance to completely run out of pellets

and cool down.
b. Empty the hopper of any remaining pellets.
c. Vacuum the hopper and feed tube.

NOTE: Hearth & Home Technologies recommends to

use a heavy duty vacuum cleaners specically

designed for solid fuel appliance cleaning.

17 04/217074-804F

8. Soot and Fly Ash: Formation & Need for Removal in

Locknut

Door Cross Section
(example)

Latch Cam

Spacing
Washers

Square Key

Door Handle

Spring
Handle

Exhaust Venting System.

• Frequency: Yearly or more frequently depending on

ash build-up.

• By: Qualied Service Technician/Homeowner

Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is o󰀨.

The products of combustion will contain small particles

of y ash. The y ash will collect in the exhaust venting
system and restrict the ow of the ue gases.

At start-up if there is incomplete combustion, or if there is
a shutdown or incorrect operation of the appliance it will
lead to some soot formation. This will collect in the exhaust
venting system.

The venting (chimney) system may need to be cleaned at
least once a year or more often depending upon the quality
of your fuel or if there are any horizontal pipe sections.

Ash will build up more quickly in the horizontal sections

and elbows.

9. Door Handle Inspection

• Frequency: Monthly or prior to heating season

• By: Homeowner

The gasket between the glass and rebox should be
inspected periodically to make sure there is a good seal.
Check door handle for smooth cam operation.

10. Cleaning the Glass

• Frequency: When clear view of the re pot becomes

obscure

• By: Homeowner

a. Appliance must be completely cool before

cleaning glass.
b. Vacuum y ash from glass and door rope.
c. Use a damp paper towel or any non-abrasive glass

cleaner. Wipe o󰀨 with dry towel.

CAUTION

Handle glass assembly with care.

When cleaning glass:

• Avoid striking, scratching or
slamming glass.

• Do NOT clean glass when hot.

• Do NOT use abrasive cleaners.

• Refer to maintenance instructions.

WARNING

Handle glass with care.

• Inspect the gasket to ensure it
is undamaged.

• Do NOT strike, slam or scratch glass.

• Do NOT operate appliance with glass
assembly removed.

Figure 18.1

11. Cleaning Exhaust Blower - Requires No Lubrication

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Homeowner or Qualied Service Technician

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is o󰀨.

b. Follow the directions for cleaning the exhaust path

found on page 17.

c. If unable to thoroughly clean the blower through

this access, follow section on Side Curtain
Replacement on page 24 to remove right side
from the appliance obtain direct access to the
exhaust blower.

d. Vacuum the blower’s impellers. Use care not to

bend or damage the blower ns.

NOTE: Hearth & Home Technologies recommends to

use a heavy duty vacuum cleaners specically

designed for solid fuel appliance cleaning.

18 04/217074-804F

Clean-Out

Cover

12. Cleaning Convection Blower - Requires No
Lubrication

• Frequency: Yearly or more frequently depending on

Dust/Dirt build-up

• By: Homeowner or Qualied Service Technician

a. Be sure the appliance is allowed to cool and has

been unplugged.

b. Follow section on Side Curtain Replacement on

page 24 to remove left side from the appliance to

obtain direct access to the convection blower.

c. Sweep or vacuum out any build-up. Use a brush or

compressed air to loosen dirt if needed.

13. Cleaning the Top Vent Adapter

• Frequency: Yearly or more frequently depending on

ash build-up

• By: Homeowner

a. The appliance must be in complete shutdown

and the exhaust blower should be o󰀨. Allow the

appliance to completely cool down.

b. Open the clean-out cover (Figure 19.1).
c. Sweep or vacuum out any ash build-up.

14. Preparing Firebox for Non-Burn Season

• Frequency: Yearly

• By: Homeowner

a. Be sure the appliance is allowed to cool, has been

unplugged and the exhaust blower is o󰀨.

b. Remove all ash from the rebox and

vacuum thoroughly.

c. Paint all exposed steel, including cast-iron.

— Purchase paint from your local dealer.
— Must use a high-temperature paint made

specically for heating appliances.

Figure 19.1

19 04/217074-804F

D. High Ash Fuel Content Maintenance

• Frequency: As needed

• By: Homeowner

Poor quality pellet fuel, or lack of maintenance, can create
conditions that make the re pot ll quickly with ashes
and clinkers.

This condition makes the appliance susceptible to
overlling the re pot with pellets which may result in
smoking, sooting and possible hopper res. Figure 20.1
shows an example where the re pot overlls, pellets
back up into the feed tube and ash has accumulated in
the rebox.

An ine󰀩cient and non-economical method of burning of fuel

caused by poor quality pellet fuel is shown in Figure 20.2.

Incorrect Flame Height

Tall, Lazy Flame

Tall, Lazy Flame

Orange in Color

Orange in Color

The correct ame size when good quality, premium pellet

fuel is burned is shown in Figure 20.3.

If the ash buildup exceeds the half way point in the re pot
IMMEDIATE ATTENTION AND CLEANING IS REQUIRED.

WARNING

Fire Risk

• High ash fuels, or lack of maintenance,
can cause the re pot to overll. Follow

proper shutdown procedure if ash buildup

exceeds halfway point in re pot.

• Failure to do could result in smoking,
sooting and possible hopper res.

Pellets Back-up in Feed Tube

Pellets Back-up in Feed Tube

Firepot Overfills

Firepot Overfills

Ash build-up in FireboxAsh build-up in Firebox

Figure 20.1

Figure 20.2

Correct Flame Height
Yellow/White in Color

Figure 20.3

E. Soot or Creosote Fire

Establish a routine for the fuel, wood burner and ring
technique. Check daily for creosote build-up until

experience shows how often you need to clean to be

safe. Be aware that the hotter the re the less creosote
is deposited, and weekly cleaning may be necessary in

the mild weather even though monthly cleaning may be
enough in the coldest months. Contact your local municipal

or provincial re authority for information on how to handle
a chimney re.

In the event of a soot or creosote re, close the rebox

door, exit the building immediately and contact the

proper re authorities.

DO NOT under any circumstances re-enter
the building.

20 04/217074-804F

4 Troubleshooting Guide

With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do

experience a problem, this troubleshooting guide will assist a qualied service person in the diagnosis of a problem and the
corrective action to be taken. This troubleshooting guide can only be used by a qualied service technician.

Symptom Possible Cause Corrective Action

Plug in appliance ­No response.

Call light on. No re.
No fuel in re pot.

Call light on. No re.

Partially burned fuel in

re pot.

Call light on. No re.

Unburned pellets in

re pot.

Slow or smoky start-up.

Table 21.1

No current to outlet.
7 amp fuse defective.
#3 snap disc tripped or defective.
Control box defective.

Out of fuel.

#2 snap disc may be defective.
Vacuum switch not closing, no vacuum.

Control box defective.

Fire pot clean-out plate not closed.

Fire pot is dirty (missed ignition).

Fire pot clean-out plate not closed.

Fire pot is dirty.

Ignition hole blocked.

Igniter not working.

Control box defective.

Fire pot clean-out plate not closed.
Fire pot is dirty.

Excessive amount of fuel at start-up.

Check circuit breaker at service panel.

Replace fuse.
Reset or replace snap disc.
Replace control box.

Check hopper. Fill with fuel.

Replace snap disc.

Check exhaust blower is plugged in

and operating.

Check vacuum switch is plugged in.
Check vacuum hose is in good condition,

clear and connected at both ends.

Check thermocouple is in good condition

and plugged in properly.

Make sure venting system is clean.
Make sure front door is closed.

Replace control box.

Check that re pot clean-out plate is fully

closed.

Clean re pot. Make sure there is no clinker
in the re pot.
Clinkers may have to be broken up with re

pot scraper tool or other means.

Check that re pot clean-out plate is

fully closed.

Clean re pot. Make sure there is not a
clinker in the re pot. Clinkers may have
to be pushed out of re pot with re pot

scraper tool or other means.
Scrape with solid piece of wire.
Remove ash pan to see if igniter is glowing
red on start-up.

Check igniter wires for good connection.

Replace igniter using 1/4 inch male /female
spade connectors.
Replace control box.

Check that re pot clean-out is fully closed.
Clean re pot. Make sure there is not a
clinker in the re pot. Clinkers may have to
pushed out of re pot with re pot scraper

tool or other means.
Reduce feed rate using feed rate adjustment
control rod located inside hopper.

21 04/217074-804F

Symptom Possible Cause Corrective Action

Slow or smoky start-

up (Cont’d)

Feed system fails
to start.

No call light. Appliance
does not begin
start sequence.

Dirty exhaust and/or venting system.

Out of fuel.

#2 snap disc may be defective.

Vacuum switch not closing. No vacuum.

Feed system jammed or blocked.

Feed spring not turning with feed motor.

Feed motor defective or not plugged in.

Thermostat not set to a high enough
temperature.
Snap Disc #3 tripped.
No power.
Fuse blown.
Connections at thermostat and/or appliance not

making proper contact.

Defective thermostat or thermostat wiring.

Check for ash build up in appliance,
including behind rear panels, rebox, heat

exchanger, exhaust blower and venting.

Check hopper, ll with fuel.

Replace snap disc. Firebox door must be
closed securely.

Check exhaust blower is plugged in and

operating.

Check vacuum switch is plugged in. Check

vacuum hose is in good condition, clear and
connected at both ends.

Check thermocouple is in good condition

and plugged in properly.

Make sure venting system is clean.
NOTE: High winds blowing into the venting

system can pressurize the rebox

causing loss of vacuum.
Empty hopper of fuel. Use a wet/dry vacuum
cleaner to remove remaining fuel, from
hopper, including feed tube.

Check feed chute for obstructions.

Loosen 2 screws and jiggle feed assembly.

Check that set screw is tight on feed spring

shaft at end of feed motor.

Check connections on feed motor, replace if

defective.

Adjust thermostat above room temperature.
Reset snap disc.
Connect to power.
Replace fuse.

Check connections at thermostat

and appliance.
Replace thermostat or wiring.
NOTE: To test thermostat and wiring, use

a jumper wire at the thermostat

block on the appliance to by-pass

thermostat and wiring.

Control box defective.

Appliance fails to

shut o󰀨.

Table 22.1

Call light on.

22 04/217074-804F

Replace control box.

Turn thermostat o󰀨.

If call light does not go out, disconnect
thermostat wires from appliance. If call
light does go out, thermostat or wires
are defective.

Symptom Possible Cause Corrective Action

No call light.

Defective control box.

Convection blower fails to
start.

Exhaust blower fails to

start or does not shut o󰀨.

Large, lazy ame, orange
color. Black ash on glass.

#1 snap disc defective.

Blower not plugged in.

Blower is defective.

Control box is defective.

Blower not plugged in.

Blower is clogged with ash.

Blower is defective.

Control box is defective.

Dirty appliance.
Poor fuel quality, high ash content.

Fire pot clean-out plate not
completely closed.

Excessive amount of fuel.

Low ame.

Replace snap disc.

Check that blower is plugged into

wire harness.

Replace blower.

Replace control box.

Check that blower is plugged into wire

harness.

Clean exhaust system.

Replace blower.

Replace control box.

Clean appliance, including re pot, heat

exchangers and venting system. Remove

stainless steel ba󰀪e from rebox to clean
ash from on top of ba󰀪e. Clean behind rear
brick panels. Change fuel brand to premium.

Check that re pot clean-out plate is

fully closed.

Reduce feed rate using feed rate adjustment
control rod located inside hopper.

Increase feed by opening feed rate
adjustment control rod located inside
hopper.

Nuisance shutdowns.

Appliance calls for heat.
Call light illuminates.
Exhaust blower starts.
No feed or igniter.

Table 23.1

Sawdust buildup in hopper.

Feed motor is reversing.

Defective thermocouple.

Defective control box.
Fire pot more than 1/2 full

Thermocouple is defective or not properly
plugged in.

Defective control box

Clean hopper, see page 17.

Check for good connections between feed

motor and wire harness.

Replace thermocouple.

Replace control box.
See page 20 for detailed instructions for

“High Ash Fuel Content Maintenance”.

Check connections on thermocouple or

replace if defective.

A ashing yellow light on the control box

indicates a problem with the thermocouple.

Replace control box.

23 04/217074-804F

5 Service Parts Replacement

Loosen Screws,

Do Not Remove.

Nylon Wire Retainer

Wing Screw

Hold Down Bracket

Spade

Connectors

Locating Tab

A. Side Curtain Replacement

1. Using a #2 Phillip Head screwdriver, a 3/8 inch wrench
or a 3/8 Inch socket, loosen the three (3) bolts from the
back side of the appliance (Figure 24.1).

2. Remove side curtain by lifting up and out of the slots

(Figure 24.2).

NOTE: If conducting other service part replacements, do

it at this time:

- Right side: Feed motor, vacuum switch, and

combustion blower (Figure 30.3 on page 30).

- Left side: Control box, convection blower,
fuse, junction box, and red call light
(Figure 30.2 on page 30).

3. Add new side curtain in reverse order.

B. Convection Blower Replacement

1. Turn down the thermostat, let appliance completely
cool and then unplug appliance before servicing.

2. The convection blower is located on the oor at the
rear of the appliance.

3. Follow section on Side Curtain Replacement on

page 24 to remove left side from the appliance.

4. Release blower wires from the nylon wire retainer if

applicable. This appliance has 1 black and 1 white wire

coming from the blower.

5. Remove the wing bolt and move the blower and hold-
down bracket toward the back of the appliance to

release the locating tab (Figure 24.3). Pull the blower
out from under the convection plenum. Slide the blower
out of the appliance. Disconnect the wires from the
spade connectors at this time (Figure 24.4).

6. Return wires to nylon wire retainer. Make sure wires
do not contact any moving parts or touch any surfaces
that may become hot (Figure 24.4).

Figure 24.1

Left Panel

Figure 24.2

Figure 24.3

Lift Up and

Out of Slots

Figure 24.4

24 04/217074-804F

C. Exhaust Blower Replacement

Exhaust Blower

Snap Disc #1

Snap Disc #3

Snap Disc #2

Remove ScrewRemove Screw

Snap Disc Bracket

Snap Disc Bracket

1. Turn down the thermostat, let appliance completely
cool and then unplug appliance before servicing.

2. Follow section of Side Curtain Replacement on

page 24 to remove right side from the appliance.

3. Disconnect two (2) white wires from the white and blue
wires of the exhaust blower.

4. There is a removable plate on the exhaust blower.

Depending on the model, use a 1/4 inch socket, or
1/4 inch Nut Driver or #2 Phillips Head screw driver to
loosen the six (6) screws in the keyhole shaped holes

and rotate the plate. It is only necessary to loosen
screws (Figure 25.1).

5. Remove the exhaust blower and gasket.

6. Check for degradation on the gasket and replace if
necessary using the gasket included in the kit.

7. Re-install in reverse order.

Snap Disc #2 - Fuel Delivery Interrupt

1. Turn down thermostat, let appliance cool completely if
running. Then unplug appliance before servicing.

2. Follow section on Side Curtain Replacement on

page 24 to remove right side from the appliance.

3. Snap disc #2 is located on the convection plenum
in the center of the appliance above the convection
blower (Figure 25.2).

4. It has a black wire and an orange wire attached to it
with 1/4 inch female spade terminals.

5. Disconnect the two wires from the snap disc. Using
a #2 Phillips screwdriver, remove the two screws
securing the snap disc to the appliance.

6. Re-install in reverse.

Snap Disc #3 - Feed Motor - Manual Reset

1. Turn down thermostat, let appliance cool completely if
running. Then unplug appliance before servicing.

2. Follow section on Side Curtain Replacement on

page 24 to remove right side from the appliance.

3. Snap disc #3 is located on the bracket on the feed tube
near the feed motor (Figure 25.2).

4. It has a two gray wires attached to it with 1/4 inch
female spade terminals.

5. The locating bracket is attached to the feed tube with

an 8 X 32 inch wing nut. Remove the wing nut to

detach the bracket from the feed tube.

6. Disconnect the two wires from the snap disc.

7. Using a #2 Phillips screwdriver, remove the screw
securing the snap disc to the bracket (Figure 25.3).

8. Re-install in reverse.

Figure 25.1

D. Snap Disc #1, #2, #3 Replacement

Snap Disc #1 - Convection Blower

1. Turn down thermostat, let appliance cool completely if
running. Then unplug appliance before servicing.

2. Follow section on Side Curtain Replacement on

page 24 to remove right side from the appliance.

3. Snap disc #1 is located on the convection plenum
below the feed motor (Figure 25.2).

4. It has two purple wires attached to it with 1/4 inch
female spade terminals.

5. Disconnect the two wires from the snap disc. Using
a #2 Phillips screwdriver, remove the two screws
securing the snap disc to the appliance.

6. Re-install in reverse.

Figure 25.2

25 04/217074-804F

Figure 25.3

E. Igniter Replacement

Firepot

Igniter

Igniter

Chamber

Thermocouple &

Thermocouple Cover

Thumb

Screw

Firepot Cleaning Rod

Igniter Wires

MUST BE ROUTED

Through Wire Retainer Hook

Use handle at top
of center baffle to

pull up and then

towards you.

Lift up to

remove hooks

from slots

Remove left baffle

Remove right baffle

Lift up to remove

hooks from slots

1. Shut down the appliance by turning down the
thermostat and let the appliance completely cool down.
After the appliance has cooled down, unplug it and
remove the ash drawer.

2. The wire leads to the igniter are connected to the wire
harness with 1/4 inch male / female spade connectors.

3. Follow section on Side Curtain Replacement on

page 24 to remove right side from the appliance to

expose the spade connectors.

4. Disconnect the spade connectors and remove the
igniter from the chamber. Loosen thumb screw and
slide igniter out.

5. Install new igniter into the chamber and tighten thumb
screw. The wires MUST route through the wire retainer

hook and then re-connect the wires to the two (2) leads

with the spade connectors (Figure 26.1).

6. Double check that the igniter wires are clear of any

movement, i.e. ash drawer, re pot cleaning rod, etc.

7. Re-install the ash drawer and side panel and
re-connect the power.

F. Ba󰀪e Replacement

1. Shut down the appliance by turning down the
thermostat and let the appliance completely cool down.

2. Remove the center ba󰀪e rst by using the handle at

the top of the ba󰀪e and pull up and then towards you.
The hooks on the ba󰀪e will slide out of the slots in the
bracket (Figure 26.2).

3. Remove the left ba󰀪e and then the right ba󰀪e
by pulling up and then towards you. The left

and right ba󰀪es have similar hooks and slots

(Figures 26.3 and Figure 26.4).

4. Re-install the ba󰀪es in reverse order. Be careful to

insert the hooks in their respective slots. Be sure the
ba󰀪es are completely secure/seated (close, if not
touching, the rebox oor).

Figure 26.1

Figure 26.2

Figure 26.3

26 04/217074-804F

Figure 26.4

G. Glass Replacement

1

2

3

4

Glass Assembly

Remove the 4

brackets outlined

in the diagram

1. Open the door from the appliance by lifting door o󰀨 of
hinge pins and lay on a at surface face down.

2. Using a Phillips Head screw driver, remove the 4
brackets and set aside (Figure 27.1).

3. Remove old glass and replace with the new glass.

4. Re-install the brackets using the same screws.

Figure 27.1

WARNING

• Glass is 5mm thick high temperature
heat-resistant ceramic glass.

• DO NOT REPLACE with any other
material.

• Alternate material may shatter and
cause injury.

27 04/217074-804F

6 Reference Materials

A. Component Functions

1. Control Box

a. The control box is located on the lower left side of

the appliance, behind the lower left side panel and
above the junction box.

b. There is a light located inside of the control box.

The internal light will turn green when the appliance
has reached a temperature of 200°F (93°C) in

the re pot and will turn red when it reaches
600°F (315°C).

c. There is also an internal blue light located in the

control box. When you plug in the appliance the

blue light will automatically start blinking. This
model it should blink 2 times.

To set your control board on the correct number:

• Unplug the appliance.

• Using #2 Phillips screw driver, 3/8” wrench, or 3/8”

socket loosen the three screws that hold the right upper

and lower side panels in place. You do not need to
remove the screws. Remove side panels by lifting up
and out.

• Use a #2 Phillips screw driver to remove the control

box retainer bracket and lift control box out of the

junction box.

• Using a ¼ inch at head screw driver turn the rotary
switch until the desired number is showing on the dial.

• Re install control box and plug in appliance.

• To conrm your selection is correct count the number of

times the blue light ashes.

Example: If you are on setting 2 the control box will ash 2

times every 10 seconds for 1 minute.

Your CAB50-C is set to #2 (2 ashes) (Figure 28.1).

When describing the location of a

component, it is always AS YOU FACE THE

FRONT OF THE APPLIANCE.

2. Convection Blower

The convection blower is mounted at the bottom rear of
the appliance. There are 2 impellers, one on each side
of the motor. The convection blower pushes heated air
through the heat exchange system into the room.

3. Exhaust Blower

The exhaust blower is mounted on the right side of the
appliance. The exhaust blower is designed to pull the
exhaust from the appliance and push it out through the
venting system.

4. Feed System

The feed system is located on the right side of the
appliance and can be removed as an entire assembly.
The assembly includes the feed motor, mounting

bracket, bearing and feed spring (auger). The hollow

feed spring (auger) pulls pellets up the feed tube from
the hopper area and drops them down the feed chute

into the re pot.

5. Fire pot

The re pot is made of high quality ductile iron and has
a cleaning pull-out rod. The oor of the re pot opens

for cleaning when you pull out the rod. Be sure that the

oor returns to a completely closed position or your

appliance will not operate properly.

6. Fuse

The fuse is located on the side of the junction box
above to the red call light. The fuse will blow should a

short occur and shut o󰀨 power to the appliance.

7. Heat Output Switch

Screwdriver

Slot

Figure 28.1 - Rotary Switch

NOTE: Do NOT open the control box. This will void the

warranty. If you need to plug in or remove the

control box you must rst unplug the appliance.

28 04/217074-804F

8. Hopper Switch

9. Igniter

10. Junction Box And Wiring Harness

The heat output switch is located on the upper right

back panel. The function of the heat output switch is to
regulate the burn rates; low, medium and high settings.

The hopper switch is located in the upper right hand
corner of the hopper. This switch is designed to shut
down the feed motor whenever the hopper lid is
opened.

The igniter is mounted on the base of the re pot.

Combustion air travels over the red hot igniter creating
super heated air that ignites the pellets.

The junction box is located on the lower left side of the
appliance, behind the left side panel. The junction box
and wiring harness are replaced as one component.

11. Power Supply

1

B
3/C

D

5/E

F
7/H

14

8

K

10

M

12/N

P

S

M

M

M

NL

G

Thermocouple

Heat Output

Switch

Thermostat

Block

Vacuum

Switch

Snap

Disc #2

Capacitor Feed

Motor

Snap

Disc #1

Convection

Motor

Combustion

Blower

Call

Light

Reset

Button

Snap

Disc #3

Fuse

Igniter

Green

Yellow

Red

Red

Red

Orange

Orange

White

Black

Black

Black
Yellow

Red
Purple

Grey

Grey

Blue
Black
Black

Blue

Hopper

Switch

The power outlet is located behind the control box on

the back of the appliance, lower left corner. Check the
wall receptacle for 120 volt, 60 Hz (standard current).
Make sure the outlet is grounded and has the correct

polarity. A good surge protector is recommended.

12. Red Call Light

The red call light is on the side of the junction box,
below the fuse. The function of the red call light is to
indicate that the thermostat is calling for heat.

13. Reset Button

The reset button is located on the back of the appliance

in the upper right corner below the heat output control
switch. The function of the button is to momentarily
open the thermostat circuit, which restarts the system.

17. Snap Disc #2 (Fuel Delivery Interrupt) 175°F

Snap disc #2 is located on the center of the convection
plenum above the convection blower. There is an

orange and a black wire connected to it. This snap
disc will turn o󰀨 the feed system which will turn o󰀨 the
appliance if an over re condition should occur or if the

convection blower should fail to operate. If this occurs
you will have to manually reset the snap disc.

18. Snap Disc #3 (Back Burn Protector) 250°F

Snap disc #3 is mounted on the back of the auger tube

in the center of the appliance and has a reset button.
There are two gray wires connected to it. To access it

remove the right side panel. If the re tries to burn back

into the feed system or push exhaust up the feed tube,

this snap disc will shut the entire system o󰀨. This disc

must be manually reset.

14. Thermocouple

The thermocouple is located on top of the repot inside

the thermocouple cover (ceramic protection tube). The
thermocouple sends a millivolt signal to the control box
indicating the preset temperatures of the green and red
lights have been obtained.

15. Thermostat

The appliance is designed to run on a 12 volt AC
thermostat. The heat anticipator should be set on the
lowest setting available.

16. Snap Disc #1 (Convection Blower) 110°F

Snap disc #1 is located on the right side of the
appliance behind the right side panel. There are 2
purple wires connected to it. This snap disc turns the

convection blower on and o󰀨 as needed. Power is

always present at snap disc #1.

19. Vacuum Switch

The vacuum switch is located on the lower right side
of the appliance behind right side panel. There are
two red wires attached to it. This switch turns the feed

system on when vacuum is present in the rebox. The
vacuum switch is a safety device to shut o󰀨 the feed

motor if the exhaust or the heat exchanger system is

dirty or plugged or if the rebox door is open.

20. Wiring Harness
See Figure 29.1 below.

Figure 29.1

29 04/217074-804F

Convection

blower

LOCATED BEHIND LEFT SIDE PANELS

Control Box

Junction Box

Red Call Light

Fuse

LOCATED BEHIND RIGHT SIDE PANELS

Feed Motor

Vacuum Switch

Combustion Blower

Power Outlet

Terminal Block

Center 2 Screws for

Thermostat Wires

Back of

Appliance

Reset Button

Heat Output Switch

B. Component Locations

Figure 30.1

Figure 30.2

30 04/217074-804F

Figure 30.3

C. Maintenance and Service Log

Date of Service Performed By Description of Service

31 04/217074-804F

Date of Service Performed By Description of Service

32 04/217074-804F

Date of Service Performed By Description of Service

33 04/217074-804F

Date of Service Performed By Description of Service

34 04/217074-804F

D. Service Parts List

Beginning Manufacturing Date: Mar 2019

R

Service Parts

CAB50-C

Pellet Cabinet Style Stove

1

2

3

4

Ending Manufacturing Date: Active

30

29

28

12

9

11

10

5

6

25

24

23

22

7

8

21

20

16

14

13

15

27

26

19

18

17

Part number list on following pages.

35 04/217074-804F

4/21

R

Beginning Manufacturing Date: Mar 2019

Service Parts

CAB50-C

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when

requesting service parts from your dealer or distributor.

ITEM DESCRIPTION COMMENTS PART NUMBER

1 Hopper Lid Assembly SRV7074-009

2 Handle, Hopper Lid SRV200-0110

3 Top Assembly SRV7074-032

#4 Door Assembly

4.1

4.2

4.3

4 Door Assembly SRV7058-014

4.1 Glass Assembly SRV7058-015 Y

4.2 Rope, Door, 3/4” X 84” 832-1680 Y

Corner Tape 1 Ft SRV560-437-9
Gasket, Glass Tape, 3/4” X 1/8” 5 Ft 832-0460 Y

4.3 Hinge Pin, 1/2” Nickel SRV430-5320

4.4 Door Handle Assembly SRV7058-030 Y

4.5 Spring Handle, 1/2” Black 250-8330 Y

4.6 Handle, Formed Door SRV7058-182

4.7

4.8

4.9

4.10

5 Bumper, Rubber

6 Ba󰀪e Assembly SRV7059-026

Key Latch, Cam SRV430-1151
Washer, SAE, 3/8 (Qty 2 req) Pkg of 3 832-0990 Y

Cam Latch SRV430-1141
Nut, 2-Way Side-Lock Jam Pkg of 24 226-0100/24 Y

4.4

4.5

4.6

Pkg of 12

4.7

4.10

4.9

4.8

SRV224-0340/12 Y

Stocked at

Depot

Y

Y

#7 Thermocouple Assembly

7.1

7.2

7.3

7.1 Thermocouple Protection Tube

7.2 Half Clip 7000-321

7.3 Thermocouple 812-4470 Y

Additional Service Parts on following page.

Pkg of 10 SRV7034-186/10

SRV7034-186 Y

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R

Beginning Manufacturing Date: Mar 2019

Service Parts

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when

requesting service parts from your dealer or distributor.

CAB50-C

ITEM DESCRIPTION COMMENTS PART NUMBER

8 Firepot Assembly SRV7034-072B Y

Gasket, Firepot SRV7034-190 Y

9 Heating Element Assembly 18” (Loop Igniter)

10 Firepot Bottom SRV7034-153 Y
11 Spring Pkg of 4 7000-513/4 Y
12 Hitch Pin Clip 3/32 Pkg of 10 7000-374/10 Y
13 Rail, Auto-Clean SRV7034-152 Y
14 Pull Rod SRV7074-141 Y

15 Ash Pan Assembly SRV7058-013

16 Latch Backing Plate SRV7058-155
17 Exhasut Combustion Blower, 70 CFM SRV7000-602 Y
18 Gasket, Exhaust Combustion Blower SRV240-0812 Y

Gasket, Combustion Blower, Round 812-4710 Y

19 Casting, Exhaust Transition 180-0190
20 Convection Blower, 220 CFM SRV7000-108 Y
21 Wire Harness SRV7058-150 Y

22 Blower Retainer SRV7058-148
23 Control Board 3 Speed SRV7058-188 Y

Pkg of 1 SRV7000-462 Y
Pkg of 10 SRV7000-462/10 Y

Stocked
at Depot

Snap discs

24

F110F-20

24 Snap Disc F110F-20 ( #1 ) SRV230-1220 Y
25 Snap Disc L175F Manual Reset ( #2 ) SRV230-1960 Y
26 Feed Assembly SRV7058-007 Y

Feed Bearing SRV7000-598 Y
Feed Motor 812-4421 Y
Feed Spring Assembly (Only) SRV7001-046 Y

Gasket, Feed Motor SRV7034-144

27 Snap Disc L250F Manual Reset ( #3 ) SRV230-1290 Y

28 Side Curtain Qty 2 req SRV7074-124
29 Vacuum Switch SRV7000-531 Y

Additional Service Parts on following page.

37 04/217074-804F

25

L175F Manual Reset

27

L250F Manual Reset

R

Service Parts

Beginning Manufacturing Date: Mar 2019

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when

requesting service parts from your dealer or distributor.

CAB50-C

ITEM DESCRIPTION COMMENTS PART NUMBER

30 Hopper Lid Magnetic Switch SRV7000-375 Y

Jumper Hopper Switch SRV7074-175 Y

Component Pack SRV7074-056

Airwash SRV7058-175
Cleanout Tool 414-1140 Y

Harness, Thermostat Wire 230-0810
Power Cord 812-1180 Y
Thermostat Mechanical 812-3760 Y

Touch Up Paint 3-42-19905

Fuse, 7 Amp, Junction Box
Hose, Vacuum, 5/32 Id 3 Ft SRV240-0450 Y

Pkg of 10

812-0380/10 Y

Hose Barb Assembly SRV229-0920

Damper, 4 Inch PEL-DAMP4

Outside Air Kit, 3” OAK-3

Outside Air Kit, 2” 811-0872

Hose, Alum Flex, 2 Inch X 3 Ft 3 Ft SRV200-0860

Outside Air Cap Assembly 7001-044

Outside Air Collar Assembly SRV7001-045

Trim Plate, Outside Air Kit 412-7100

Pull Rod Handle PULLROD-HNDL

Reset Button Assembly SRV7000-040

Smart-Batt Il

No longer available

SMARTBATT-B

Smart-Stat Il SMART-STAT-HHT

Thermostat, Programmable 811-0520

Top Vent Adapter TPVNT-5

Component Pack, TPNVT SRV7058-054

Vent Adapter, 3-4” 811-0720

Vent Adapter, 3”-6” 812-3570

Vent Adapter, 90, Cleanout TPVNT-6

Ba󰀪e Center Back SRV7058-166

Stocked
at Depot

Additional Service Parts on following page.

38 04/217074-804F

R

Service Parts

Beginning Manufacturing Date: Mar 2019

Ending Manufacturing Date: Active

IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and
Home Technologies does not sell directly to consumers. Provide model number and serial number when

requesting service parts from your dealer or distributor.

ITEM DESCRIPTION COMMENTS PART NUMBER

Fastener Packs

Rivnut Repair Kit RIVNUT-REPAIR Y
Bolt, Hex Head, 1/4-20 X 1 Pkg of 10 25221A/10 Y
Guide Pin Sleeve Pkg of 25 31120/25 Y

Hurricane Screw Pkg of 40 SRV2005-861/40
Nut, 2-Wy Side-Lock Jam 3 Pkg of 24 226-0100/24 Y
Nut, Lock 1/4-20 Pkg of 25 226-0090/25 Y
Nut, Ser Flange Small 1/4-20 Pkg of 24 226-0130/24 Y

Screw 8 - 32x3/8 HWH BK Pkg of 40 SRV060-883/40
Screw Hwh Ms 1/4-20 X 3/4 Ns Pkg of 25 220-0080/25 Y
Screw, Sheet Metal #8 X 1/2 S-Grip Pkg of 40 12460/40 Y

Thumbscrew, 1/4-20 X 3/4 Pkg of 10 844-5070
Washer, 1/4 Sae Pkg of 24 28758/24 Y
Washer, Sae Pkg of 25 227-0080/25 Y
Wing Thumb Screw 8-32X1/2 Pkg of 24 7000-223/24 Y

CAB50-C

Stocked

at Depot

39 04/217074-804F

CONTACT INFORMATION

Hearth & Home Technologies

352 Mountain House Road

Halifax, PA 17032

Division of HNI INDUSTRIES

Please contact your Quadra-Fire dealer with any questions or concerns.

For the number of your nearest Quadra-Fire dealer

log onto www.quadrafi re.com

CAUTION

DO NOT DISCARD THIS MANUAL

• Important operating
and maintenance
instructions
included.

• Read, understand
and follow these
instructions for
safe installation
and operation.

• Leave this
manual with party
responsible for
use and operation
of this appliance.

DISCARD

We recommend that you record the following pertinent

information for your heating appliance.

Date purchased/installed:
Serial Number: Location on appliance:
Dealership purchased from: Dealer Phone: 1( ) -

Notes:

DO NOT

This product may be covered by one or more of the following patents: (United States) 5341794, 5263471, 6688302, 7216645, 7047962
or other U.S. and foreign patents pending.

40 04/217074-804F