Q-See QT8216, QT8416, QT8316, QT848 Technical Manual

QT SERIES NVRS

HD NVR QT8316

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USER MANUAL

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support beneﬁts, you’ll receive notiﬁcations of product updates along with free downloadable ﬁrmware updates for your NVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

© 2010-2014 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable

form without prior written approval. Trademarks: All brand names and products are trademarks or registered trademarks of their

respective owners.

Q-See is a registered trademark of DPS, Inc. Disclaimer: The information in this document is subject to change without notice. The

manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

About this Manual

This manual is written for the QT family of NVRs. Not all features and capabilities are shared across all models so you may see features described which are not applicable or available on your machine. In addition you may see screen images that do not exactly match those on your display.

This manual was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, features and functions may have been added or changed since that time and on-screen displays may change. We encourage you to visit our website at www.Q-See.com to check for the latest ﬁrmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent

possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

Rev. 1.0 4/17/14

TABLE OF CONTENTS

1. INTRODUCTION 7

For Your Safety 7

Features 8

2. CONNECTIONS AND CONTROLS 10

2.1 Connections 10

2.2 Mouse 12

2.3 Remote Control 13

2.4 Video Display 16

Connecting a Video Display 16 Multiple Monitors and Spot Out 17

2.5 IP Cameras 18

Using the POE Ports 18 On Your Local Network 19 Over the Internet 21 Camera Placement 24 Additional Considerations 25

3. BASIC FUNCTIONS 26

3.1 Power On/Off 26

Power On and Login 26 Power Off 26

3.2 The Control Bar 27

3.3 Live Viewing and Recording 30

Switching Video Output 30 Live Viewing 30 Recording 30

3.4 Quick Playback 31

4. MAIN MENU SETUP 34

4.1 Basic Conﬁguration 34

Menu Navigation 34 Setup 34

4.2 Live Conﬁguration 37

4.3 Record & Cameras 39

4.4 Schedule Conﬁguration 42

4.5 Network Conﬁguration 43

4.6 User Management 48

User accounts and Passwords 48 Time Search 50 Event Search 51 File Management 51 Image 52

5. BACKUP 53

Formatting a USB Drive in FAT32 53 Backing Up a File 54 Playing Back a Video File on a Computer 55 Important Considerations 55

6. NVR MANAGEMENT 56

6.1 Information 56

Event Information 57 Log Information 57 Network Information 57 Online User Information 58

6.2 Manual Alarm 58

6.3 Disk Management 59

Disk 59 Advanced 59

6.4 Firmware Upgrade 60

6.5 Logoff 61

6.6 Shut Down 61

7. ALARMS 62

7.1 Alarm Input 62

7.2 Alarm Output 63

7.3 Alarm Conﬁguration 64

Sensor 64 Motion 65 Video Loss 66 Other Alarm 66 Alarm Out 67

8. HARD DISK DRIVE 68

8.1 Installation/Removal 68

8.2 Calculating the Recording Capacity of a Hard Drive 70

APPENDIX 71

A.1 Troubleshooting 71

Q-SEE PRODUCT WARRANTY 74

Questions or Comments? Contact Us 75

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INTRODUCTION

CHAPTER 1

FOR YOUR SAFETY

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

WARNING! ELECTRIC SHOCK RISK!

nCheck the unit and any accessories included in the package immediately after opening. If

items are missing or damaged, repackage and return to the point of purchase.

Use the proper power source. Only use the power adapter supplied with your system. Do

not use this product with a power source that applies more than the speciﬁed voltage (100240V AC).

nNever insert anything metallic into the NVR. Inserting anything into the NVR or its case can

be a source of dangerous electric shock.

nDo not operate in dusty areas. Avoid placing the NVR in places that are dusty.

nDo not expose this product to rain or use near water. If this product accidentally gets wet,

unplug it and contact Q-See immediately.

nKeep product surfaces clean and dry. To clean the outside case of the NVR, gently wipe

using a lightly dampened cloth (only use water, do not use solvents).

nDo not operate this NVR without the cover securely in place. Do not attempt to do any

repairs to the NVR yourself. If there are unusual sounds or smells coming from the NVR, unplug it immediately and contact Q-See technical support. Under no circumstances should the cover be removed while the device is connected to a power source. You should only remove the cover to install/replace the hard disk drive (See Chapter 8) or replace the standard 3v lithium cell battery on the motherboard. These are the only user serviceable parts. You may need to replace the battery if the internal clock resets itself after a power outage

nHandle the NVR carefully. If you accidentally drop your NVR on any hard surface, it may

cause a malfunction. If the NVR doesn’t work properly due to physical damage, contact an authorized dealer for repair or exchange.

nMake sure there is proper air circulation around the unit. This NVR system uses a hard drive

for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the NVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

nProvide proper ventilation. This NVR has a built-in fan that properly ventilates the system.

Do not cover or impede this fan.

FEATURES

This NVR uses high-performance video processing chips and an embedded Linux operating system for quality image recording and ease of use. It utilizes numerous advanced technologies including the industry-standard H.264 compression to deliver high-quality, smooth videos and dual stream capability for remote viewing. A SATA hard-drive interface offers upgradability and two video ouputs allows for the choice of viewing on a VGA monitor or a standard TV. In addition, some models include an HDMI video port for HD viewing.

Local control of the system utilizes a mouse and graphical user interface (GUI) as well as a remote control. Users can also remotely monitor and control their system using a web browser or select mobile device.

This NVR uses cutting-edge technology without compromising stability and reliability making it ideal for home use as well as in warehouse, factory, retail and other similar environments.

COMPRESSION FORMAT

Standard H.264 compression with low bit rate and high image quality

LIVE SURVEILLANCE

Supports VGA and RCA output. Some models also support HDMI

Supports channel security by hiding live display

Displays the local record state and basic information

Supports full control with USB mouse

Supports digital zoom on live and playback view

RECORDING MEDIA

Supports A/V-Rated SATA hard disk drives up to 4TB each for longer recording times.

BACKUP

Supports backing up to USB 2.0 devices

Supports saving recorded ﬁles with AVI format to a remote computer through internet

RECORDING & PLAYBACK

Record modes: Manual, Schedule, Motion detection and Sensor alarm recording

Supports recycle after HDD is full

Resolution, frame rate and picture quality are adjustable

Up to 128MB for every video ﬁle packaging

Up to 16 audio channels available depending on model

Two record search modes: time search and event search

Supports multi-screen simultaneous playback

Supports deleting and locking the recorded ﬁles one by one

Supports remote playback in Network Client through LAN or internet

Models support recording in 720P and/or 1080P HD resolutions.

ALARM

1-4 channel alarm output and up to 16-channel (depending on model ) alarm input available

Supports scheduling for motion detection and sensor alarm

Supports pre-recording and post recording

Supports linked channels recording once motion or alarm is triggered on designated channel

SECURITY

Customize user rights: log search, system setup, two way audio, ﬁle management, disk management, remote login, live view, manual record, playback and remote live view

Supports 1 administrator and 15 users.

Supports event log recording and checking, events unlimited

NETWORK

Supports Scan N’ View quick connection service

Supports TCP/IP, DHCP, PPPoE, DDNS

Supports Internet Explorer and Safari browsers to do remote viewing

Supports a maximum of 20 user connections simultaneously

Supports dual stream. Network stream is adjustable independently to ﬁt the network bandwidth and environment.

Supports picture snap and color adjustment in remote live view

Supports remote time and event search, and channel playback with picture snap

Supports remote PTZ control with preset and auto cruise

Supports remote full menu setup, changing all the NVR parameters remotely

Supports mobile surveillance; Android phones and tablets, iPhone, iPad, Windows Phone

Supports CMS & NVMS to manage multiple devices over the internet

Administrator can limit user access to speciﬁc cameras

Administrator can disconnect online users

NOTE! Depending on your point of purchase, your NVR may have the hard disk drive already installed. If your drive was packaged separately or if you wish to upgrade to up to a larger hard drive, please see Chapter 8 at the back of this manual which covers installing the drive.

CONNECTIONS AND CONTROLS

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CHAPTER 2

2.1 CONNECTIONS

The illustrations below show the ports found on the back of your NVR. Their location will differ by model, but their function will be the same. The Connections and Specifications sheet that came with your recorder will show the layout of your recorder’s connectors along with any extra information that may apply to your model.

POWER

Your NVR will has an internal power supply that powers the system as well as its built-in POE block. Do not modify the power cord in any way or you may damage both the recorder and any attached cameras.

NETWORK PORT

Use this single Ethernet port to connect your NVR to your network router. Do not connect a camera to this port.

VIDEO IN POE PORTS

This block of ports is for use by your cameras. These ports will send power to your cameras and receive their video.

HDMI

Use the included HDMI cable to connect to a high-deﬁnition video display.

VGA

USB

Depending on the model of your NVR, these ports may be located on both the front and back panels. Connect your USB mouse to one of the ports on the back panel, leaving the other port available for use in backing up ﬁles.

VGA

For connecting your NVR to a VGA computer monitor. VGA cable not included.

RS232

AUDIO

VIDEO

OUT

RS232

AUDIO

VIDEO

OUT

RS232

AUDIO

VIDEO

OUT

Depending on your model, your NVR may have one or more of these ports as well:

AUDIO

Standard RCA-type connectors. Audio In ports are for connecting microphones which have been located near a camera to capture audio. The Audio Out port is to connect to a speaker. The color of these ports may vary.

VIDEO OUT (RCA)

Connect to a standard television as a video display using an RCA cable (not included).

VIDEO OUT (BNC)

Also used for connecting a standard television as a video display. Requires a BNC-to-RCA adapter or cable.

ALARM BLOCK

This serves as a connection point for one or more external alarms or sensors. Full details are given in the Alarms section of this manual. The size of the block will vary.

ESATA

Models with this port can back up ﬁles to an external hard drive.

2.2 MOUSE

The mouse is the default tool for navigating through the menus. of our customers prefer to operate their systems using the USB mouse because of its ease of use and ﬂexibility and our manual is set up with this in mind. Certain functions can also be performed using the controls on the front panel of your NVR. The Connections and Specifications sheet that came with your recorder explains those functions.

Speciﬁc instructions on using the mouse within a function appear in the appropriate sections of the manual, but a basic overview is below:

In Live View:

Double-click the left button on any camera view in split-screen mode to bring it to fullscreen display.

Double-click again to return to split-screen mode.

Right-click to show the control bar at the bottom of the screen.

Right-clicking again will hide the control bar.

In Setup:

Left-click to make a selection. Right-click to cancel setup or return to previous screen.

We have found that the majority

PICTURE 2-1

To Input Values:

Move the cursor to a blank ﬁeld and click. A virtual keyboard will appear which supports numbers, letters and symbols. The Shift function will access symbols in addition to upper case letters.

Certain values, such as time settings, can be changed using the mouse wheel.

PICTURE 2-2

2.3 REMOTE CONTROL

The remote control allows you to perform most of the day-to-day functions from a short distance. It functions as a typical remote control with additional buttons allowing you to navigate through menus and control functions. We recommend that you conﬁgure your NVR using the mouse controls, reserving the remote control for operations such as live viewing, ﬁle search and playback.

Your remote uses two AAA-sized batteries (included). If the remote’s performance degrades, check the batteries as well as that the IR receiver window on the NVR is unobstructed. The layout of the remote is shown on the next page.

NOTE! The remote that shipped with your NVR will be compatible with that model. It may not be compatible with other models of NVRs or DVRs, even those from the same series. Your remote may contain buttons for features not available on your NVR.

1 2

REC

1 2 3

15 16 19

4 5 6

7 8 9

-/-- 0 Fn1

Multi Next SEQ

SPOTAudio

ENTER

ExitMenu

IRIS+

Focus

Preset Cruise Wiper Light

Track Clear Fn 2 INFO

P.T.Z.

IRIS-

Zoom

Snap Search

Cut Backup

Zoom PIP

17 18 21 22 24 25 26 27

28 29

PICTURE 2-3

Item Button Function

1 POWER

2 REC

3 Numbers

4 Fn1

6 Next

7 SEQ

8 Audio

9 Spot

10 Enter

12 Menu

13 Exit

15 Preset

16 Cruise

17 Light

18 Wiper

19 Track

20 Clear

21 Info

22 Fn2

24 Search

25 Snap

26 Backup

27 Cut

28 PiP

29 Zoom

MultiScreen

Directional Controls

PTZ Controls

Playback Controls

Soft power down switch. Use this before unplugging the NVR

Begin recording

Input numbers in ﬁelds or select camera

Not functional at this time

Choose multi-screen display mode

Switch to next live view group

Switch to sequential channel display

Enables Audio in Live View Mode

Change video display mode

Conﬁrms choice

Move cursor Control PTZ direction in PTZ mode

Open Main menu

Exits menu or interface

Controls PTZ camera including zoom, focus, iris and speed

Opens PTZ preset settings

Opens PTZ cruise settings

Turns on PTZ cameras light

Turns on PTZ camera wiper

Opens PTZ track settings

Returns to previous menu/ interface

Opens NVR Info menu

Not functional at this time

Play/Pause, Stop, Fast Forward, Rewind, Single Frame Forward/Backward

Opens up video search window

Takes still image snapshot of active live view window

Opens Backup menu

Select start/end points to create a shorter video segment from a video being played back.

Picture-in-Picture mode

Activates digital zoom

Press the PTZ button to enter the PTZ control panel. Choose a channel and then press the PTZ button to close the panel. Wiper and light functions only function if PTZ camera is so equipped.

2.4 VIDEO DISPLAY

QT-Series NVRs can use a television or a 19” or larger monitor as a main video display. Certain models also provide the option of using a high deﬁnition display, such as an HDTV. A video display is not needed for day to day use of your NVR if you are only monitoring it remotely via a mobile device or using a computer, but one is needed for initial setup. It should also be noted that, at present, it is not possible to change settings on the NVR itself using the QT View mobile remote viewing apps and certain settings cannot be changed using the remote monitoring software on the computer.

CONNECTING A VIDEO DISPLAY

Instructions on connecting a desired video display are included in the Quick Start Poster that came with your system but are included here for your convenience.

VGA Monitor

Using a standard VGA monitor - the type used with most computers - with your NVR is the preferred method and the NVR is conﬁgured with this in mind. Due to resolution restrictions, you must use a monitor that has at least a 19” diagonal display. This information is typically found on the back of the monitor if you are uncertain.

STEP 1. Plug a VGA cable into the port marked “VGA” on the back of the NVR. STEP 2. Plug the other end of the VGA cable into the similar port on the back of the monitor. STEP 3. Plug the monitor’s power cable into the surge protector.

PICTURE 2-4

High Definition Television

Some QT-Series NVRs include an HDMI video out port allowing you to use a high deﬁnition television or other display that has an HDMI video input.

STEP 1. Plug an HDMI cable into the “HDMI” port on the back of the NVR. STEP 2. Plug the other end into the “HDMI” port on the television. STEP 3. Plug the television’s power cable into a surge protector.

PICTURE 2-5

Changing Display Resolution

You can adjust the NVR to optimize its output to best match the capabilities of your monitor or HD display through the following steps:

STEP 1. Open the Basic window in the

Setup window which is located in the

Main Menu. STEP 2. Click on the System tab. STEP 3. Use the Video Output pull-down to

select your desired resolution. STEP 4. Click on Apply to save your settings

and then click Exit. STEP 5. Your system will restart. You will

have to re-log in afterwards.

BASICBASIC

SystemSystem Date & TimeDate & Time DSTDST

Device Name

Device ID

Video Format

Password Check

Show System Time

Max Online Users

Video Output

Language

Logout After [Minutes]

Startup Wizard

No Image When Logout

PICTURE 2-6

DefaultDefault

EDVR

NTSC

HDMI

English

ApplyApply ExitExit

Television

A third option for a video display is any television with an RCA video input. The NVR’s Video Out port uses a BNC (British Naval Connector) type for coaxial cable. Depending on model,

your NVR may include a BNC-to-RCA cable or adapter. The latter converts the BNC jack to an RCA port allowing you to connect the NVR to the television using a readily available RCA cable.

PICTURE 2-7

STEP 1. Connect a BNC-to-RCA cable to the “Video Out” port on the back of the NVR. STEP 2. Plug the RCA end into the “Video In” port on the television. STEP 3. Plug the television’s power cable into a surge protector.

MULTIPLE MONITORS AND SPOT OUT

Some NVRs include a Spot Out BNC port on their back panel. This allows you to connect a second video display that will show selected channels in sequence, but will not display the menu and therefore cannot be used to control the NVR. This is covered in Section 4.2 Live Configuration. Some users will want to take advantage of the unused video display outputs (ie; using the BNC Video Out port when the VGA port is being used for the main display. This “extra” display will mirror whatever is shown on the primary display but it will not show the menu or cursor. It is not possible to divide channels across two displays.

NVR

POE

Block

POE

Block

Network

Port

POE

Router

NVR

POE

Block

POE

Block

NetworkNetwork

Port

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2.5 IP CAMERAS

What makes Internet Protocol (IP) or Network cameras different is that they each have a little computer processor inside them that allows them to talk to the NVR over a network - including the Internet.

There are three ways you can connect your cameras to your NVR:

1. Directly through the PoE Ports

2. Through your local network

3. Remotely over the Internet

USING THE POE PORTS

This is the simplest method. These ports provide power to the camera while receiving their video signal.

• Connect the camera and NVR using the

RJ-45 Ethernet cable.

• The PoE port can power a camera up to

200 feet away.

• The camera’s video will appear after a few

seconds.

• Cameras will be assigned to a channel

based on the order they were connected.

PICTURE 2-8

NVR

POE

Block

STEP 1. Connect one of the long Ethernet cables to the socket on the wire leading from

the camera.

STEP 2. Plug the other end of the Ethernet cable into any of the Power over Ethernet

(PoE) ports on the back of the NVR.

STEP 3. Repeat for additional cameras.

PICTURE 2-9

PICTURE 2-10

NVR

POE

Block

POE

Block

POE

Router/

Modem

POE

Router/

Modem

NetworkNetwork

Port

Internet

ON YOUR LOCAL NETWORK

Instead of running the cable directly between your camera and NVR, you can connect the camera to the same network used by your NVR.

• The camera will require its own power

supply, called a “POE Injector” or a power supply at the camera’s location

• Both the camera and NVR must be on the

same network (ie; connected to the same router)

• The camera’s video will be received by

the NVR through the latter’s network connection.

• To view video from networked cameras, you will need to have the NVR search for the camera

on the network.

STEP 1. Connect the camera to a POE Injector, such as Q-See’s QAPE model.

STEP 2. Plug the injector into a power outlet.

STEP 3. Use a network cable to connect the injector to a network port.

STEP 4. Select IP Camera from the

Main Menu.

NVR

Network

Router

Port

POE

Block

PICTURE 2-11

POE

STEP 5. Click on Search.

PICTURE 2-12

PICTURE 2-13

IP Camera

STEP 6. Select a camera or cameras

from the list by checking the box to

its left.

Click Refresh, if the camera you’re

looking for does not appear.

STEP 7. Click OK to return to the Device

Manager window.

STEP 8. The camera is still disabled.

Select a camera and click on Setup in

the lower left of the Device Manager

window.

STEP 9. Check the box titled Enable and

then click OK.

Repeat to enable other cameras.

Click Apply to save your cameras to your list and then click Exit.

PICTURE 2-14

PICTURE 2-15

PICTURE 2-16

OVER THE INTERNET

This allows you to connect to cameras in a completely different location.

• You will need to use the IP Tool (PC) or the NVMS software (Mac) included on the Manuals and Software CD or by download from www.Q-See.com/support.

• Follow instructions in the IP Camera

NVR

Manual (also on the CD) to get the IP address of the camera.

Block

• Once you have the IP address of the

camera, you can add it to the NVR through the following steps:

STEP 1. Connect the camera to a POE Injector, such as Q-See’s QAPE model.

STEP 2. Plug the injector into a power outlet.

STEP 3. Use a network cable to connect the injector to a network port.

OBTAIN IP ADDRESS:

STEP 4. Install the IP Tool sofware

onto a Windows PC connected to the same network as the remote camera.

Internet

Router/

NetworkNetwork

Modem

Port

POE

PICTURE 2-17

Router/

Modem

POE

STEP 5. Launch the IP Tool sofware. It

will locate the camera and display its information.

NOTE! The IP address shown is only for your local network. The NVR cannot use this to connect to the camera over the Internet.

PICTURE 2-18

PICTURE 2-19

CONFIRMING THAT PORTS ARE OPENED

Page Safety Tools

Like your NVR, your cameras feature UPnP technology that allows them to communicate with the network and through to the Internet. Two “ports” (think of them as doorways through the ﬁrewall) are used; 85 and 9008. You will want to verify that these have been automatically opened by using an online tool at www.canyouseeme.org using the same computer.

STEP 6. Enter “85” into the box labeled

“What Port?”

STEP 7. Click on the Check button.

STEP 8. You should see a green

“Success” message.

Browser - Windows Internet Explorer

hp://canyouseeme.org/

Open Port Check Tool

CanYouSeeMe.org - Open Port Check Tool

This page will serve as a free utility for remotely verifying a port is open or closed. It will be useful for users who wish to check to see if a server or ISP is blocking certain ports.

Your IP: 81.919.622.24 What Port?

Check

Success: I can see your service on

81.919.622.24 on port (85)

STEP 9. Repeat for port 9008.

Your ISP is not blocking port 85

PICTURE 2-20

This website will also display your Public IP address near the top of the page above the box where you entered your port number. This is the number which you will use to access the camera using the NVR, a web browser or your mobile device from outside of your local network (away from the building in which your DVR is located).

You will enter this Public IP address into the NVR (see next page).

STEP 10. Return to your NVR. Select IP

Camera from the Main Menu.

Click on Add.

STEP 11. Check the box titled Enable.

IP Camera

PICTURE 2-21

PICTURE 2-22

STEP 12. Enter the camera’s information:

IP address: Shown on

CanYouSeeMe.org

Server Port: 85

User Name: admin

Password: 123456

STEP 13. Check the box titled Enable

and then click OK to return to the Device Manager window.

Click Apply to save your cameras to your list and then click Exit.

PICTURE 2-23

PICTURE 2-24

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