Q-See QS4474 User Manual
User Manual
MODEL QS434
QS464
QS408
QS206
QS4474
H.264 NETWORK DVR
QS Series
1
Thank You for Choosing a Q-See Product!
All of our products are backed by a conditional service warranty covering all hardware for 12
months from the date of purchase. Additionally, our products also come with a free exchange
policy that covers all manufacturing defects for one month from the date of purchase.
Permanent upgrading service is provided for the software and is available at www.Q-See.com.
Be certain to make the most of your warranty by completing the registration form online. In
addition to warranty and technical support benefits, you’ll receive notifications of product
updates along with free downloadable firmware updates for your DVR. Register today at
www.Q-See.com!
Please see the back of this manual for exclusions.
About this Manual
This manual is written for the QS series of DVRs and was accurate at the time it was
completed. However, because of our ongoing effort to constantly improve our products,
additional features and functions may have been added since that time and on-screen
displays may change. We encourage you to visit our website at www.Q-see.com to check for
the latest firmware updates and product announcements.
Throughout the manual we have highlighted warnings and other important information that will
assist you in operating your new system in a safe and trouble-free manner. Please take the
time to read and follow all instructions and pay attention to alerts as shown below:
IMPORTANT! Red boxes with this icon indicate warnings. To prevent
possible injury or damage to the product, read all warnings before use.
NOTE! Text in blue boxes with the Information icon offer additional guidance
and explanations about how to make the most out of your system.
© 2011 Q-See. Reproduction in whole or in part without written permission is prohibited. All
rights reserved. This manual and software and hardware described herein, in whole or in part,
may not be reproduced, translated, or reduced to any machine-readable form without prior
written approval.
Trademarks: All brand names and products are trademarks or registered trademarks of their
respective owners.
Q-See is a registered trademark of DPS, Inc.
Disclaimer: The information in this document is subject to change without notice. The
manufacturer makes no representations or warranties, either express or implied, of any kind
with respect to completeness of its contents.
Manufacturer shall not be liable for any damages whatsoever from misuse of this product.
Rev. 2.2 8/1/11
2 3
TABLE OF CONTENTS
1. INTRODUCTION 7
Features and Specifications 8
2. INSTALLATION AND CONNECTION 10
QS206 12
QS408 14
QS434 16
QS464 18
QS4474 20
3. CONTROLS 22
3.1 Mouse Control 22
Virtual Keyboard 23
3.2 Remote Control 24
5. RECORDING 42
5.1 Recording Configuration 42
5.2 Recording Schedule 43
5.3 Mask Field 44
5.4 Motion Detect 45
6. ADVANCED FEATURES 46
6.1 Alarm 47
6.2 Email Setup 48
6.3 System Info 49
6.4 System 49
Restoring Factory Settings 50
Restarting the DVR (Soft-Reset) 50
Upgrading the Firmware 50
4. BASIC OPERATION 26
4.1 Power On/Off 26
Standby Mode 26
LCD On/Off 26
Shutdown 26
4.2 Shortcut Menu 27
4.3 System Login 27
4.4 Main Menu 28
4.5 Basic Settings 29
Language 29
Date/Time 30
Password 31
Display 32
Video/Audio 33
4.6 Hard Drive (HDD) Management 34
Formatting the Internal Hard Drive 34
4.7 Playback 35
Video Search 35
File List 36
Using the On-Screen Playback Controls 37
4.8 Backup 38
Using the Playback Software 39
6.5 Pan-Tilt-Zoom Cameras (PTZ) 51
7. HARD DRIVE INSTALLATION 52
APPENDIX 53
Product Specifications 53
Frequently Asked Questions 55
Q-SEE PRODUCT WARRANTY 59
Questions or Comments? Contact Us 60
4 5
INTRODUCTION
To prevent damage to your Q-See product or injury to yourself or to others, read and
understand the following safety precautions in their entirety before installing or using this
equipment. Keep these safety instructions where all those who use the product will read them.
CHAPTER 1
WARNING! ELECTRIC SHOCK RISK!
nCheck the unit and any accessories included in the package immediately after opening. If
items are missing or damaged, repackage and return to the point of purchase.
n
Use the proper power source. Only use the power adapter supplied with your system. Do
not use this product with a power source that applies more than the specified voltage (100240V AC).
nNever insert anything metallic into the DVR. Inserting anything into the DVR or its case can
be a source of dangerous electric shock.
nDo not operate in dusty areas.
nDo not expose this product to rain or use near water. If this product accidentally gets wet,
unplug it and contact an authorized dealer immediately.
nKeep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe
using a lightly dampened cloth (only use water, do not use solvents).
nDo not operate this DVR without the cover securely in place. Do not attempt to do any
repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR,
unplug it immediately and contact Q-See technical support. Under no circumstances
should the cover be removed while the device is connected to a power source. You should
only remove the cover to install/replace the hard disk drive (See Chapter 7) or replace the
standard 3v lithium cell battery on the motherboard. These are the only user serviceable
parts. You may need to replace the battery if the internal clock resets itself after a power
outage
nHandle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may
cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact an
authorized dealer for repair or exchange.
nMake sure there is proper air circulation around the unit. This DVR system uses a hard drive
for video storage which generates heat during operation. Do not block air holes located on
the bottom, top, sides and back of the DVR as they are designed to keep the system cool
while running. Install or place this product in an area where there is ample air circulation.
nProvide proper ventilation. This DVR has a built-in fan that properly ventilates the system.
Do not cover or impede this fan.
6 7
FEATURES AND SPECIFICATIONS
This product offers the following features:
Audio Recording
Up to eight channels of audio recording capability depending on model.
Smartphone Compatible
Access live footage directly from your iPhone, iPad or smartphones running Windows Mobile,
Android, Symbian or BlackBerry operating systems. Your DVR can also be set to e-mail your
hand held-device whenever specific activity occurs, such as motion detection.
View Your Video Feed Online with No Extra Service Fees
View your DVR’s live or recorded video footage on any Internet accessible computer with
Internet Explorer, Mozilla Firefox and Google Chrome (using IE plug-in).
Stay Notified with Customizable Email Alerts
Set your system up to notify you when an event has occurred at the location you are
monitoring. Notification alerts can easily be adjusted to your specifications.
Advanced Motion Detection Activated Recording
Advanced motion detection settings ensure that false alarms are not triggered. The easy to
use motion detect set up screen allows you to mask out certain areas which experience heavy
movement in order to avoid false alarms and avoid unnecessary record triggering.
Multiple Backup Options
A built-in USB port gives you the option of backing up and transferring your video footage
using a flash drive or external USB hard drive. You can also connect to an external CD/
DVD writer to burn your file footage right onto a compact disc or DVD disc. Files can also be
accessed from your DVR system to a remote computer location by logging on remotely.
Connect to a TV or PC Monitor Easily
This system comes with both a VGA and BNC out port to allow you to connect to a TV or
computer monitor for viewing purposes.
24/7 Scheduled Recording
Choose which days of the week and hours of the day you want to set your DVR to record or
not record.
Multiple Playback Options and Advanced Search Functions
Supports real-time recording on each channel independently. Search through recorded files
while you are playing live footage, monitoring through a remote location using a supported
internet browsing application and backing up system files. A variety of playback modes
include: slow play, fast play, and backward play.
Network Monitoring
Supports network remote real-time monitoring (available bandwidth permitting), remote record
search and remote PTZ control.
Alarm Activation Function
Several relay alarm outputs enable you to pair your system with an on-site alarm system.
Communication Ports
s RS485 port can be used for PTZ camera control.
s Standard Ethernet port allows you to access the DVR from a network or the Internet.
PTZ camera control
s Supports PTZ decoder via RS485.
s Supports the PelcoD and PelcoP protocols.
User-Friendly LCD Control Functions
Front panel button control allows instant booting up and system standby at the press of a
button. LCD monitor can be set to go into energy efficient stand-by mode.
Included Mouse and Remote Control
In addition to front panel button controls, system can also be booted up and put into standby
mode using the included remote control or mouse.
Storage Function
Encrypted file format to ensure data security and avoid vicious data modification.
Compression Format
Supports multiple-channel audio and video. Independent hardware decodes the audio and
video signal from each channel to maintain video and audio synchronization.
NOTE! Depending on your point of purchase, your DVR may have the hard
disk drive already installed. If your drive was packaged separately, or if you
wish to upgrade your installed drive up to a 1 Terabyte (QS434 and QS408) or
a 2 Terabyte (QS206) drive, please see Chapter 7 at the back of this manual
which covers installing the drive.
8 9
INSTALLATION AND
CHAPTER 2
CONNECTION
Please note that it is important to keep in mind common safety guidelines when installing your
DVR or connecting additional devices – including turning off and unplugging your DVR before
installing internal components.
POWER
The DVR’s power supply plugs into the DC power socket on the back of the DVR. It is
absolutely essential that you only use the power supply that came with the DVR to ensure
proper operation and to avoid damage.
We also recommend that you use an uninterrupted power supply (UPS) so that the system will
continue to operate in the event of a power loss. In addition, you should connect the DVR into
a UL-1449 rated surge protector. It should have a joule rating of at least 400, a response time
of 10 nanoseconds or less and a clamping voltage of no more than 330 volts.
Some models feature a power switch on the rear panel, while all models have a soft power
switch on the front. For those models with a rear panel power switch, it must be flipped to the
On position to start the DVR. The other models will power up as soon as they are plugged in.
When shutting down the DVR, it is essential that you do so by pressing and holding the soft
power switch on the front until the DVR enters standby mode. Once the display goes blank,
you may either flip the rear power switch to Off or unplug the DVR.
If you wish to restart the DVR from standby mode, then you may do so by pressing and
holding the soft power switch again.
USB PORTS
With the exception of the Model QS464, the port on the front of the DVR is reserved for
external USB drives - whether to back up saved files or to install a firmware upgrade. The
USB mouse should be plugged into the port on the back of the DVR. The QS464 has dual
USB ports on the front panel with the upper port used for the external drive and the lower port
available for use by the mouse. The QS464 features a third USB port on the rear panel for use
by the mouse should you prefer.
Both displays may be used at the same time, however they will both show the same images
and they cannot be combined. The mouse cursor will only appear on one screen at a time and
this may be selected by rolling the mouse scroll wheel forward (VGA) or backwards (television).
The second display may be used as a “Spot” monitor in a location away from the DVR to allow
another person to view, but not control, the system.
IMPORTANT! The default resolution of this DVR is 1024 x 768 pixels. Some
monitors smaller than 19” may not display video properly.
AUDIO
Depending on the model of your DVR, you can record one or more channels of audio to
accompany your video recording. When there are an equal number of video and audio inputs,
the audio will be recorded on the corresponding channel. On DVRs with only one or two
audio inputs, the audio signal will be recorded on the first channel(s) so you should connect
an audio-capable camera to those channels. Likewise, if you are co-locating a microphone to
capture audio to accompany a camera’s video signal, then the camera should be connected
into the first channel or channels.
Also depending upon your model, the audio
connection ports will either be BNC (like the
video ports) or RCA. Microphones, such as
Q-See’s QSPMIC (Picture 2-2) generally
have RCA connectors. If your DVR has RCA
audio inputs, then these will connect directly
to the DVR. For those models with the BNC
connectors, you will need to use a BNC (Male
to RCA (Female) adapter cable shown in
Picture 2-1.
For output, most readily available speakers,
such as those used in audio systems will
have an RCA connector. The QS4474 has a
built-in internal speaker.
VIDEO DISPLAY
The DVR can output video to either a
standard VGA monitor or television. The
monitor is connected via a VGA monitor cable
(not included) to the VGA port on the rear of
the DVR. The QS4474 does not include a
VGA port. The television is connected to the
BNC Video Out port on the DVR’s back panel
through the use of the included BNC (Male)
to RCA (Female) adapter cable (Picture 2-1)
which plugs into the RCA Video In port on
the back of the television.
PICTURE 2-1
The connections and ports of the various models are presented on the following pages.
10 11
QS206
FRONT PANEL
REAR PANEL
21 4 63 5
QS206
1 2 3 4 5
MENU
EXIT
6 7 8 9 0
16CH H.264 Digital Video Recorder
OK
HDD REC ALM FULL NET
7 8 9
Item # Name/ Symbol Description
1 STANDBY Press to set the system in standby mode. Press again to wake.
2 MENU/EXIT Press to open/close the main menu.
3 CHANNEL/
NUMBERS
4
NAVIGATION
5 LED
INDICATORS
6 IR SENSOR IR Receiver for remote control.
7
OK
8
DURING
PLAYBACK
PRESS:
9
Press the number buttons to view the selected channel fullscreen; press buttons 1-0 to input passwords and user IDs.
▲
▼
◄
►
Press to move cursor up; in PTZ mode, press to pan
camera up.
Press to move cursor down; in PTZ mode, press to
pan camera down.
Press to move cursor left; in PTZ mode, press to pan
camera left.
Press to move cursor right; in PTZ mode, press to
pan camera right.
Shows status of hard drive, recording, alarm, HDD full and
network.
In menus, press to confirm selections; in PTZ mode, press to
change the navigation buttons to control a connected PTZ
camera (not included)
◄ ◄
n/►
►
► ►
► ►
Increase reverse playback speed 1X, 2X, 4X.
Press to freeze playback to one frame, then press
again to advance frame-by-frame.
Press to start playback
Press to slow playback speed by 1/2, 1/4, 1/8.
|
Press to increase forward playback speed 1X, 2X,
4X.
USB Connect a USB flash drive for data backup and
firmware upgrades
1
VIDEO IN
1
2 3 4 5 6 7 8 9 10 11 12 13 14
DC +12V
IN
2
Item #
VGA
NO1
NO2
GND
GND
GND
COM1
COM2
ALM IN
485A-2
485A-1
485B-2
5
USB
RJ45
3 4 5 6 87 9
Connector Description
485B-1
GND
+12V
GND
AUDIO IN CVBS OUTAUDIO
OUT
123
4
1 VIDEO IN Video input for connecting analog video signal input (BNC)
2
DC 12V/3A Power Connection
3 VGA OUTPUT To connect to VGA monitor
4 NETWORK For connecting Ethernet cable
5 USB Mouse port
ALARM INPUT 8 I/O Alarm input
ALARM
6
OUTPUT
RS485 RS485 for connecting PTZ
+12V
I/O Output for alarm
Power supply for DC relay, the current is 100MA (to prevent
short circuits)
7 AUDIO IN Audio input for connecting audio signal (2 feeds)
8
AUDIO
OUTPUT
For connection to amplified speaker
9 VIDEO OUT Video output for connecting TV (BNC)
16 15
12 13
QS408
8
7 9
FRONT PANEL
1
REAR PANEL
2
3
54
2 41 3
5
QS408
HDD REC ALM FULL NET
MENU
EXIT
1
2 3
4
5 6
7
8 9 0
OK
6
Item # Name/ Symbol Description
1 STANDBY Press to set the system in standby mode. Press again to wake.
2 LED
INDICATORS
3
NAVIGATION
4
DURING
PLAYBACK
PRESS:
5 IR SENSOR IR Receiver for remote control.
6 MENU/EXIT Press to open/close the main menu.
7
CHANNEL/
NUMBERS
7
OK
9
Shows status of hard drive, recording, alarm, HDD full and
network.
▲
▼
◄
►
◄ ◄
n/►
►
► ►
► ►
Press to move cursor up; in PTZ mode, press to pan
camera up.
Press to move cursor down; in PTZ mode, press to
pan camera down.
Press to move cursor left; in PTZ mode, press to pan
camera left.
Press to move cursor right; in PTZ mode, press to
pan camera right.
Increase reverse playback speed 1X, 2X, 4X.
Press to freeze playback to one frame, then press
again to advance frame-by-frame.
Press to start playback
Press to slow playback speed by 1/2, 1/4, 1/8.
|
Press to increase forward playback speed 1X, 2X,
4X.
Press buttons 1-8 to view that channel full-screen
Press buttons 1-0 (“0” is located next to the playback buttons) to
input passwords and user IDs.
In menus, press to confirm selections; in PTZ mode, press to
change the navigation buttons to control a connected PTZ
camera (not included)
USB Connect a USB flash drive for data backup and
firmware upgrades
ON/OFF
-
DC +12V
USB
+
VGA
RJ45
IN
AUDIO IN AUDIO VIDEO IN
1 3 5 7
OUT
2 4 6 8
VIDEO
1 3 5 7
2 4 6 8
1234567
ALARM IN
GND
+12V
485B
485A
GNDNOCOM
GND
6 8 107 9
Item #
1 Power Switch Power On/Off
2 USB Mouse port
3 AUDIO IN Audio input for connecting audio signal (8 feeds)
4
5 VIDEO IN Video input for connecting analog video signal input (BNC)
6
7 NETWORK For connecting Ethernet cable
8 VGA OUTPUT To connect to VGA monitor
9 VIDEO OUT Video output for connecting TV (BNC)
10
Connector Description
AUDIO
OUTPUT
For connection to amplified speaker
DC 12V/3A Power Connection
ALARM INPUT 8 I/O Alarm input
ALARM
OUTPUT
I/O Output for alarm
RS485 RS485 for connecting PTZ
+12V
Power supply for DC relay, the current is 100MA (to prevent
short circuits)
8
14 15
QS434
FRONT PANEL
REAR PANEL
21 4 63 5
1 2 3 4 5
MENU
EXIT
6 7 8 9 0
OK
HDD REC ALM FULL NET
7 8 9
Item # Name/ Symbol Description
1 STANDBY Press to set the system in standby mode. Press again to wake.
2 MENU/EXIT Press to open/close the main menu.
3
CHANNEL/
NUMBERS
4
NAVIGATION
5 LED
INDICATORS
6 IR SENSOR IR Receiver for remote control.
7
OK
8
DURING
PLAYBACK
PRESS:
9
Press buttons 1-4 to view that channel full-screen
Press buttons 1-0 to input passwords and user IDs.
▲
▼
◄
►
Press to move cursor up; in PTZ mode, press to pan
camera up.
Press to move cursor down; in PTZ mode, press to
pan camera down.
Press to move cursor left; in PTZ mode, press to pan
camera left.
Press to move cursor right; in PTZ mode, press to
pan camera right.
Shows status of hard drive, recording, alarm, HDD full and
network.
In menus, press to confirm selections; in PTZ mode, press to
change the navigation buttons to control a connected PTZ
camera (not included)
◄ ◄
n/►
►
► ►
► ►
Increase reverse playback speed 1X, 2X, 4X.
Press to freeze playback to one frame, then press
again to advance frame-by-frame.
Press to start playback
Press to slow playback speed by 1/2, 1/4, 1/8.
|
Press to increase forward playback speed 1X, 2X,
4X.
USB Connect a USB flash drive for data backup and
firmware upgrades
-
DC +19V
IN
4
Item #
1
1 2
VIDEO IN
1
+
VIDEO OUT
2 4
5
Connector Description
AUDIO
OUTPUT
3
AUDIO INAUDIO OUT
3
1 3
VGA
2 4
RJ45
6 87 9
For connection to amplified speaker
123
4
+5V
1NO
GND
GND
GND
485A
ALM IN
485B
1COM
USB
2 VIDEO IN Video input for connecting analog video signal input (BNC)
3 AUDIO IN Audio input for connecting audio signal (4 feeds)
4
DC 19V Power Connection
5 VIDEO OUT Video output for connecting TV (BNC)
6 NETWORK For connecting Ethernet cable
7 VGA OUTPUT To connect to VGA monitor
ALARM INPUT 8 I/O Alarm input
ALARM
8
OUTPUT
RS485 RS485 for connecting PTZ
+12V
I/O Output for alarm
Power supply for DC relay, the current is 100MA (to prevent
short circuits)
9 USB Mouse port
16 17
QS464
FRONT PANEL
REAR PANEL
21 4 863 5 7
1 2 3 4 5
6 7 8 9 0
QS464
Item # Name/ Symbol Description
1 STANDBY Press to set the system in standby mode. Press again to wake.
2
CHANNEL/
NUMBERS/
PLAYBACK
3 MENU/EXIT Press to open/close the main menu.
4 IR SENSOR IR Receiver for remote control.
5 LED
INDICATORS
6
NAVIGATION
7
OK
8
Press buttons 1-4 to view that channel full-screen
Press buttons 1-0 to input passwords and user IDs.
DURING PLAYBACK PRESS:
◄ ◄
n/►
►
► ►
► ►
Shows recording status and motion detection (Alarm).
▲
▼
◄
►
In menus, press to confirm selections; in PTZ mode, press to
change the navigation buttons to control a connected PTZ
camera (not included)
USB The upper port is to connect a USB flash drive for
Increase reverse playback speed 1X, 2X, 4X.
Press to freeze playback to one frame, then press
again to advance frame-by-frame.
Press to start playback
Press to slow playback speed by 1/2, 1/4, 1/8.
|
Press to increase forward playback speed 1X, 2X,
4X.
Press to move cursor up; in PTZ mode, press to pan
camera up.
Press to move cursor down; in PTZ mode, press to
pan camera down.
Press to move cursor left; in PTZ mode, press to pan
camera left.
Press to move cursor right; in PTZ mode, press to
pan camera right.
data backup and firmware upgrades.
The lower port is to connect a USB mouse.
MENU
EXIT
REC ALARM
OK
USB 2.0
USB MOUSE
1 2 4
ON/OFF
+
-
DC +12V
VIDEO OUT
IN
6
Item #
1 Power Switch Power On/Off
2
3 VIDEO IN Video input for connecting analog video signal input (BNC)
4 AUDIO IN Audio input for connecting audio signal (2 feeds)
5 NETWORK For connecting Ethernet cable
6
7 VIDEO OUT Video output for connecting TV (BNC)
8 RS485 RS485 for connecting PTZ
9 USB Mouse port
10 VGA OUTPUT To connect to VGA monitor
3 5
AUDIO INAUDIO OUT
VIDEO IN
1
3
2 412
7
Connector Description
AUDIO
OUTPUT
For connection to amplified speaker
DC 12V Power Connection
RJ45
485A
485B
8
VGA
109
18 19
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