Q-SEE SMART VIDEO DOORBELL & CHIME RANGE
Setup and Installation Guide
Download the Q-See QHSmart app
from your mobile device app store.
Once installed, ensure that your
mobile device is connected to the
Wi-Fi network you wish to use for
your doorbell. Launch the app on
your mobile device
please search in App For iPad users:
Store for "Q-See QHSmart". Select
"iPhone Only" from the drop down
menu to find the Q-See QHSmart app. It is
compatible with iPad.
Notes: To default reset the doorbell press the BELL
BUTTON to wake up the door bell then long-press the
RESET button for 5 seconds. Release it when you
hear the voice prompt “restore factory settings,
please don’t power off”.
Please be familiar with the components of the doorbell
Q-See Doorbell
Doorbell App
IOS
ANDROID
Please allow QHSmart
App/Doorbell to have
notification access on your
mobile device
Allow Notication
Register New User Account
After login success click “+” button, then
choose “S
et up my device to Wi-Fi”.
When your device speaks “wait to be
configured”, click “Confirm”
Make sure your phone is on a
2.4GHz Wi-Fi network and not a
5GHz network as this is not
supported by the doorbell.
After typing your Wi-Fi password,
press Confirm. Please allow time for
the doorbell to establish a connection
to your 2.4GHz router. This may take
up to 3 minutes depending on your
Wi-Fi signal strength.
Set up a device password for the
Doorbell once you have successfully
connected your Doorbell to your
Wi-Fi.
Both the QHSmart Account password
and the Doorbell’s device password
is required to share the Doorbell with
another mobile device.
Set up your Doorbell
3M
3M
Optional Wi-Fi
Extender/Repeater
Q-See
Doorbell
(Type A) To install the mounting bracket on a
brick or concrete wall drill 4 holes into position
for the plugs. After inserting wall plugs to the
holes screw the bracket into your wall. For
mounting on a doorframe or similar made of
wood or metal you can skip the wall plug and
screw the bracket directly into your frame.
(Type B) If theft is of low concern you may, if
the surface of your desired mounting spot is
smooth, choose to mount with 3M double side
tape.
To attach your doorbell to the bracket first
ensure the bottom security screw is loose. Line
up the holes in your Doorbell with the slots on
the bracket and push firmly towards the wall
and then down until you feel a click.
Tighten the security screw on the bottom of
your Doorbell.
Connect Network Failed
1. If your WiFi access point (home router) is dual band WiFi capable please check if your
mobile device is connected to your 2.4GHz network. You can not be connected to your
5GHz band Wi-Fi network when conguring the doorbell.
2. If your home Wi-Fi is a bridged connection please use non-bridged connection Wi-Fi.
3. If you having trouble to view and operate your Q-See doorbell through the QHSmart
App you may need to move your router closer to your door or deploy a Wi-Fi extender/repeater to boost your WiFi signal.
Tip: Improving the Wi-Fi signal strength will stabilise the doorbell’s communications.
Troubleshooting
Installation
Sharing the
serial number to
another device
The doorbell’s sensor is always on but the camera will be on sleep mode when there is
no human detected by the sensor. When the doorbell is showing as “Sleep” tap once
to wake the camera then tap the screen again to enter the control manual.
Access to
doorbell’s previous
alerts/messages
Access to Doorbell
settings, more details
please see next page
Access to Mobile Storage
of manual snapshot and
recordings
Option* to change
QHSmart Account
Passowrd
Option* to Clear Thumbnail and other cache le
Option* to turn on/o
G-Sense (turn on to allow
gravity sensor to trigger
the sheye view).
Access to 5 dierent viewing options
Turn on/o Microphone
Swith between standard/high
denition viewing
Switch between wide screen/1:1
ratio viewing
Record live footage to your
mobile device
Full screen mode
Playback recording footage and
snapshots
Tap to enable two-way
talk
Take a snapshot
In-app Settings
Under Alert and Message
Setting, you can enable Alarm
Push, Device Hints, and call
You can manage your
SD card storage under
the Storage Manage
-
ment setting
Please note
: Your
doorbell can support up
to a 128GB Micro-SD
Under the Basic Setting, you can
assign a new device name to your
Q-See doorbell, adjust sleep time,
and enable/disable intercom
Press “Settings” in
Device Preview to
access to the
doorbell settings
Please assign your permission account
first to enable Alert and Message
Function/Setting
*each doorbell can only assign to one
permission account
Doorbell Settings
You can enable/disable Hover detection as
well as change Hover detection time under
Human Detection Setting
.
You can enable/disable no-disturb setting and
customise the Breathing lamp, tone, and alarm
push based on the time setting/schedule of the
No-disturb mode under No-disturb settings
.
You can enable/disable recording &
snapshot and change recording & snapshot quality under Advanced Settings
.
RESET Button
Q-See Chime is an optional add-on (included in the
doorbell kit packages: QDB05 - CH01-16-AU & DB03 CH01-16-AU) that alerts you when you have a visitor.
There are 35 songs to choose from and 3 volume
levels. If performs the function of a traditional indoor
doorbell chime.
To link the Q-See Chime to the Doorbell:
Short-press the RESET button of the Chime 3 times
Short-press the bell button of the Q-See Doorbell; if
the chime and bell both ring at the same time the
configuration is successfull.
Seleting Chime Ring
When you short press the RESET button of Chime it
will switch to the next ringtone. Scroll through all 35
options to select your preference.
Selecting Volume
The volume is divided into 3 files. When you press the
RESET key of Chime for two seconds it will reduce
volume to a lower one. When the minimum volume is
reached it will next return to the highest volume.
Q-See Chime
Need Help?
Q-See Australia Support Email:
Email: support@q-see.com.au
Q-See Australia Support Telephone:
Phone: (02) 9748 8899
Q-See Australia Address:
Unit 12, 71-83 Asquith Street,
Silverwater, NSW 2128
Australia
www.q-see.com.au
Q-SEE SMART VIDEO DOORBELL & CHIME RANGE
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