TS-251D
User Guide
Document Version: 1 13/01/2020
TS-251D User Guide
Contents |
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1. Preface |
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About This Guide.......................................................................................................................................... |
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Audience....................................................................................................................................................... |
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Document Conventions................................................................................................................................ |
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2. Product Overview |
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About the TS-251D....................................................................................................................................... |
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Hardware Specifications............................................................................................................................... |
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Package Contents........................................................................................................................................ |
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Components................................................................................................................................................. |
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Front Panel............................................................................................................................................... |
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Left Panel................................................................................................................................................. |
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Rear Panel................................................................................................................................................ |
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Drive Numbering....................................................................................................................................... |
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Installation Requirements............................................................................................................................. |
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Setting Up the NAS....................................................................................................................................... |
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3. Installation and Configuration |
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Hardware Installation.................................................................................................................................. |
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Drive Installation..................................................................................................................................... |
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Installing Expansion Cards..................................................................................................................... |
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Replacing Memory Modules................................................................................................................... |
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QTS Installation.......................................................................................................................................... |
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Installing QTS Using Qfinder Pro........................................................................................................... |
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Installing QTS Using the Cloud Key....................................................................................................... |
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Installing QTS Using an HDMI Connection............................................................................................ |
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4. Basic Operations |
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Power Button.............................................................................................................................................. |
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Reset Button............................................................................................................................................... |
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USB One Touch Copy Button..................................................................................................................... |
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LEDs........................................................................................................................................................... |
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Audio Alert.................................................................................................................................................. |
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5. Troubleshooting |
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Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... |
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Hot-Swapping Failed Drives....................................................................................................................... |
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Recovering Unintentionally Removed Healthy Drives................................................................................ |
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Support and Other Resources.................................................................................................................... |
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6. Glosssary |
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CloudKey.................................................................................................................................................... |
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myQNAPcloud Link..................................................................................................................................... |
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myQNAPcloud............................................................................................................................................ |
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myQNAPcloud ID........................................................................................................................................ |
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Qfinder Pro................................................................................................................................................. |
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QTS............................................................................................................................................................. |
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7. Notices |
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Limited Warranty......................................................................................................................................... |
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Disclaimer................................................................................................................................................... |
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GNU Public License.................................................................................................................................... |
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CE Notice.................................................................................................................................................... |
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FCC Notice................................................................................................................................................. |
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VCCI Notice................................................................................................................................................ |
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BSMI Notice................................................................................................................................................ |
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SJ/T 11364-2006......................................................................................................................................... |
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TS-251D User Guide
This guide provides information on the QNAP TS-251D NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information.
This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
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Description |
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Notes provide default configuration settings and other supplementary |
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information. |
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Important notes provide information on required configuration settings and other |
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critical information. |
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Tips provide recommendations or alternative methods of performing tasks or |
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configuring settings. |
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Warnings provide information that, when ignored, may result in potential loss, |
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injury, or even death. |
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Preface 3
TS-251D User Guide
This chapter provides basic information about the QNAP TS-251D NAS.
The TS-251D is powered by an Intel® Celeron® J4005 dual-core 2.0 GHz processor with burst frequency up to 2.7 GHz. The TS-251D supports up to 8 GB of DDR4 RAM and features USB One Touch Copy, a Gigabit LAN port, and a PCIe slot. With Intel® AES-NI 256 hardware-accelerated encryption engine, the TS-251D ensures the security of sensitive data and protects important information stored on the NAS.
Warning
•If your QNAP product has hardware defects, return the product to QNAP or a QNAPauthorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third-party invalidates the warranty.
•QNAP is not responsible for any damage or data loss caused by unauthorized modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N |
CPU |
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Memory |
Power supply |
TS-251D-2G |
Intel® Celeron® J4005 |
2 GB |
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Single |
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TS-251D-4G |
Intel® Celeron® J4005 |
4 GB |
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Single |
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Component |
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TS-251D-2G |
TS-251D-4G |
Processor |
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CPU |
Intel® Celeron® J4005 |
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Frequency |
Dual-core/2-thread 2.0 GHz base/2.7 GHz burst |
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Architecture |
x86 64-bit |
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Encryption engine |
AES-NI |
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Memory |
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Pre-installed memory |
2 GB RAM: 1 x 2 GB SODIMM |
4 GB RAM: 1 x 4 GB SODIMM |
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DDR4 |
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DDR4 |
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Memory slots |
2 x SODIMM DDR4 |
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Important |
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Use only QNAP memory modules to maintain |
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system performance and stability. For NAS devices |
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with more than one memory slot, use QNAP |
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modules with identical specifications. |
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Using unsupported modules may degrade |
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performance, cause errors, or prevent the |
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operating system from starting. |
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Maximum memory |
8 GB RAM: 2 x 4 GB |
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Flash memory |
4 GB (Dual-boot OS protection) |
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Product Overview 4
TS-251D User Guide
Component |
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TS-251D-2G |
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TS-251D-4G |
Storage |
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Drive bays |
2 x 3.5-inch SATA 6 Gbps |
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Tip |
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The drive bays are backward compatible with 3.5-inch |
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SATA 3 Gbps drives. |
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Drive compatibility |
3.5-inch bays: |
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3.5-inch SATA hard disk drives |
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2.5-inch SATA hard disk drives |
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2.5-inch SATA solid-state drives |
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SSD cache acceleration support |
3.5-inch drive bays 1 to 2 |
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Hot-swapping |
Supported |
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Network |
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Gigabit Ethernet ports |
1 x GbE RJ45 |
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External I/O Ports & Expansion Slots |
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PCIe slots |
1 x PCIe 2.0 x4 |
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Tip |
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For the list of compatible expansion cards, go to |
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https://www.qnap.com/compatibility. |
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USB ports |
Front: |
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1 x USB 3.0 Type-A |
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Note |
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This USB port supports One Touch Copy. |
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Rear: |
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3 x USB 2.0 Type-A |
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1 x USB 3.0 Type-A |
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HDMI ports |
1 x HDMI 2.0 (up to 3840 x 2160 resolution at 60Hz) |
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Interface |
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IR sensor |
1 |
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Note |
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The QNAP RM-IR004 remote control is an optional |
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separate purchase. |
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Buttons |
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Power |
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Reset |
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• USB One Touch Copy |
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Dimensions |
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Form factor |
Tower |
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Dimensions (H x W x D) |
168 x 105 x 226 mm |
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(6.61 x 4.13 x 8.90 in) |
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Product Overview 5
TS-251D User Guide
Component |
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TS-251D-2G |
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TS-251D-4G |
Net weight |
1.48 kg (3.26 lbs) |
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Others |
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Power supply unit |
65W, 100-240V AC, 50/60 Hz |
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Warning |
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To reduce the risk of fire or electric shock, ensure that |
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you only connect the power cord to a properly |
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grounded electrical outlet. |
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System battery |
CR2032 lithium battery (3V, 225 mAh) |
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Warning |
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To avoid potential battery explosion, causing injury or |
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damage to components, ensure that you replace the |
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existing battery with a battery of the same type. |
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Important |
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Dispose of used batteries according to local |
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regulations or the instructions of the battery |
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manufacturer. |
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Sound level |
16.7 db(A) |
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Note |
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The sound level was tested at a bystander position, |
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which is within one meter of the NAS. The test NAS |
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operated at low speed with the maximum number of |
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drives installed. |
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Fans |
System: 1 x 70 mm, 12V DC fan |
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Warning |
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To avoid potential injury or damage to components, do |
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not touch the fans while the NAS is connected to a |
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power source. |
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Operating temperature |
0˚C to 40˚C (32˚F to 104˚F) |
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Relative humidity |
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Non-condensing relative humidity: 5% to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Tip
Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com.
Item |
Quantity |
TS-251D |
1 |
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AC power adapter |
1 |
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Power cord |
1 |
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Ethernet cable |
Cat5e cable: 1 |
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Screws for 3.5-inch drives |
8 |
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Product Overview 6
TS-251D User Guide
Item |
Quantity |
Screws for 2.5-inch drives |
6 |
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Quick Installation Guide (QIG) |
1 |
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No. |
Component |
No. |
Component |
1 |
Power button |
5 |
Drive 1 LED |
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2 |
Status LED |
6 |
Drive 2 LED |
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3 |
LAN LED |
7 |
USB 3.0 One Touch Copy Type-A port |
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4 |
USB One Touch Copy LED |
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USB One Touch Copy button |
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Product Overview 7
TS-251D User Guide
No. |
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Component |
No. |
Component |
1 |
PCIe 2.0 x4 slot |
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3 |
Memory slot 1 |
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2 |
Memory slot 2 |
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No. |
Component |
No. |
Component |
1 |
Ethernet Port (RJ45) |
6 |
USB 3.0 Type-A port |
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2 |
Gigabit Ethernet LEDs |
7 |
HDMI 2.0 port |
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3 |
Kensington security slot |
8 |
Reset button |
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Product Overview 8
TS-251D User Guide
No. |
Component |
No. |
Component |
4 |
Power input |
9 |
PCIe low-profile cover |
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5 |
USB 2.0 Type-A ports |
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Category |
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Item |
Environment |
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Room temperature: 0˚C to 40˚C (32˚F to 104˚F) |
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Non-condensing relative humidity: 5% to 95% |
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Wet-bulb temperature: 27˚C (80.6˚F) |
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Flat, anti-static surface without exposure to direct sunlight, liquids, |
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or chemicals |
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Free from objects that may obstruct NAS ventilation or apply |
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pressure to the NAS or power cord |
Hardware and peripherals |
• |
Storage drives |
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For the list of compatible drive models, go to https:// |
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www.qnap.com/compatibility. |
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Network cable |
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Tools |
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Phillips #1 or #2 screwdriver |
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Flat head screwdriver |
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Anti-static wrist strap |
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Product Overview 9
TS-251D User Guide
1.Place your NAS device in an environment that meets the requirements. For details, see Installation Requirements
2.Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
3.Connect the power cord and all applicable cables.
4.Power on the NAS.
5.Install QTS.
For details, see QTS Installation.
6.Log on to QTS.
Product Overview 10
TS-251D User Guide
This chapter provides specific hardware and firmware installation and configuration steps.
This section provides information on installing drives, memory modules, and expansion cards.
The TS-251D is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and 2.5-inch solid-state drives.
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the front cover.
a.Locate the locking mechanism on the left side of the NAS.
b.Slide the lock down to release the front cover.
c.Slide the front cover to the left and then pull.
d.Remove the cover.
Installation and Configuration 11
TS-251D User Guide
3. Remove a drive tray by simultaneously pressing the latch and pulling the tray.
4.Install a drive on the tray.
a. Remove the fastening panels from the sides of the drive tray.
Installation and Configuration 12
TS-251D User Guide
b. Attach the fastening panels to lock the drive to the tray.
c. Attach the screws.
Installation and Configuration 13
TS-251D User Guide
5. Slide the tray into the drive bay.
6.Attach the front cover.
a. Align the front cover with the grooves on the case and then slide to the right.
Installation and Configuration 14
TS-251D User Guide
b. Slide the lock up to secure the front cover.
7. Power on the NAS.
Warning
•Installing a drive deletes all data on the drive.
•Observe electrostatic discharge (ESD) procedures to avoid damage to components.
1.Power off the NAS.
2.Remove the front cover.
Installation and Configuration 15