Printronix T2N User Manual

T2N User’s Manual

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated, or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical, or otherwise, without the prior written consent of Printronix.

Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct or indirect, incidental or consequential, in connection with the furnishing, distribution, performance, or use of this material. The information in this manual is subject to change without notice.

Trademark Acknowledgements

CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype Corporation. Printronix and T2N are trademarks of Printronix, Inc. Windows is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners.

Table of Contents

1 Introduction ......................................................................................................................... 9

Product Overview ................................................................................................................ 9

Applications ..................................................................................................................... 9

Product Features ...............................................................................................................10

Printer Standard Features ..............................................................................................10

Printer Optional Features ...............................................................................................12

RS-232C Pin Configuration ................................................................................................12

Printer Specifications .........................................................................................................12

Print Specifications ............................................................................................................13

Ribbon Specifications ........................................................................................................13

Media Specifications ..........................................................................................................14

2 Operations Overview .........................................................................................................15

Unpacking and Inspection ..................................................................................................15

Unpacking the Printer .....................................................................................................15

Printer Overview ................................................................................................................16

Front View ......................................................................................................................16

Interior View ...................................................................................................................17

Rear View .......................................................................................................................18

Operator Controls ..............................................................................................................20

Front Panel and Keys .....................................................................................................20

Setting Up the Printer .........................................................................................................21

Ribbon Installation .............................................................................................................22

Loading Ribbon ..............................................................................................................22

Media Installation ...............................................................................................................26

Loading a Label Roll .......................................................................................................26

Loading Fanfold Media ...................................................................................................30

Loading Media in Peel-Off Mode ....................................................................................31

Loading Media in Cut Mode ............................................................................................34

Printhead Pressure Adjustment Knobs ...............................................................................35

3 Troubleshooting .................................................................................................................37

Fault Handling ....................................................................................................................37

Identifying the Fault ............................................................................................................37

Fault Recovery ...................................................................................................................39

Printer Configuration ..........................................................................................................41

Common Problems ................................ ................................................................ ............42

Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ......................................................46

4 Maintenance ......................................................................................................................49

Replacing the Platen Roller Assembly ...............................................................................51

Replacing the Printhead Assembly.....................................................................................54

5 Configuration Utility ............................................................................................................57

Access ...............................................................................................................................57

System Requirements ........................................................................................................57

Installing the Application ....................................................................................................58

Launching the Application ..................................................................................................58

Version Number .................................................................................................................58

Utility Overview ..................................................................................................................59

Language Selection ................................ ................................................................ ...........60

Tool Interface .....................................................................................................................61

Test the Connection ...........................................................................................................63

Printer Configuration ..........................................................................................................63

Printer Information ..........................................................................................................64

Configuration Overview ..................................................................................................65

Basic Configuration Control ........................................................................................65

Parameter Values .......................................................................................................66

Unit Preference: mm or inch .......................................................................................67

Configurations as Files ...............................................................................................68

Compatibility Challenges.............................................................................................68

Media/Sensor Tab ..........................................................................................................71

Interface Tab ..................................................................................................................77

USB Setup ..................................................................................................................78

Serial RS-232 Setup ...................................................................................................78

Ethernet Setup ............................................................................................................79

Ethernet Connection ...................................................................................................80

Web Setup ..................................................................................................................82

PGL Tab .........................................................................................................................83

ZGL Tab ................................................................ .........................................................88

EGL Tab .........................................................................................................................93

Printer Functions ................................................................................................................95

Calibrate Sensor .............................................................................................................96

Active Emulation .............................................................................................................99

RTC Setup (Real-Time Clock) ...................................................................................... 100

Show Configuration ...................................................................................................... 100

Print Test Page ............................................................................................................. 101

Reset Printer ................................................................................................................ 102

Factory Default ............................................................................................................. 102

Cut Fwd and Cut Rev ................................................................................................... 102

Job Capture .................................................................................................................. 102

Ignore AUTOFR ........................................................................................................... 103

Password Setup ........................................................................................................... 103

Firmware Upgrade ........................................................................................................ 104

Printer Status ................................................................................................................... 105

File Manager .................................................................................................................... 106

File Information ............................................................................................................. 107

File Download............................................................................................................... 108

File Delete .................................................................................................................... 108

File Format ................................................................................................................... 109

Command Tool ................................................................................................................ 109

Advanced Setup............................................................................................................... 111

File System and Memory .............................................................................................. 112

Statistics Control .......................................................................................................... 113

PrintHead Reset ....................................................................................................... 113

Cutter Reset.............................................................................................................. 114

Media/Sensor Control ................................................................................................... 114

Scalable Font Control ................................................................................................... 115

PGL Text Printing ......................................................................................................... 117

Help ................................ ................................................................................................ . 118

Character Sets ................................................................................................................. 119

PGL Character Sets ..................................................................................................... 119

ZGL Character Sets...................................................................................................... 121

A Customer Support ................................ ................................................................ ............ 123

Printronix Customer Support Center ................................................................................ 123

Printronix Supplies Department ........................................................................................ 123

Corporate Offices ................................................................................................ ............. 124

B Warranty Information ....................................................................................................... 125

1 Introduction

Product Overview

The T2NTM series of industrial thermal label printers are designed to offer the right features at the best value. The T2N series features a small footprint and low profile design that fits where larger industrial printers do not.

Its quiet operation and fast label throughput is equally functional in the office or on the shop floor. The printer’s metal construction and die cast aluminum print mechanism is durable enough to withstand the toughest production environment.

The moveable media sensor design can accept a wide range of label media. The most frequently used bar code formats are included. Fonts and bar codes can be printed in any one of the four directions.

This printer comes with emulations PGL, ZGL, and EGL. Both PGL and ZGL include the MONOTYPE IMAGING® system with access to five resident scalable fonts, including the ability to download True Type

fonts into the printer’s memory for label printing. PGL and ZGL also have access to over 30 barcode

symbologies. Both PGL and ZGL are compatible with other Printronix thermal products, making migration across Printronix platforms easy.

The EGL emulation is designed to be compatible with EPLTM protocol and comes with five different sizes of alphanumeric bitmap, OCR-A, and OCR-B fonts. By integrating these three emulations with rich features, it is the most cost effective and high performance printer in its class.

To print label formats, refer to the instructions provided with your labeling software. To write the custom programs, visit the Printronix website http://www.printronix.com.

Applications

 Compliance labeling for shipping and receiving  Pallet labeling  Inventory control labeling  Drum labeling  Warning labels  Custom signage  Brand marketing featuring graphics, logos and texts  Multiple-up labels (two or three labels across)

Product Features

Printer Standard Features

The printer offers the following standard features for 203 dpi and 300 dpi models.

 Thermal transfer printing  Direct thermal printing  Die-cast based print mechanism  Metal cover with large clear media view window  Position adjustable gap sensor  Position adjustable black mark sensor  Ribbon end sensor  Ribbon encoder sensor  LED indicators  Real time clock  USB 2.0 (full speed) interface  Ethernet interface  Serial RS-232C (2400-115200 bps) interface  32 MB SDRAM memory  8 MB FLASH memory  SD memory card reader for expansion up to 4 GB  PGL, ZGL and EGL language support.  Resident alpha-numeric bitmap fonts (EGL)  Internal Monotype Imaging® true type font engine (PGL, ZGL)  Graphic/Font/Barcode Rotation (0, 90,180, 270 degree)  Downloadable fonts from PC to printer memory  Downloadable firmware upgrades  Text, barcode, graphics/image printing (Refer to the appropriate programming manuals

for supporting code.)

SupportedBarcodes

Symbology

PGL

ZGL

EGL

Code 39

x x x

Interleaved 2/5

x x x

Code 128

x x x

EAN-8 x x

EAN-13 x x

UPC-A x x

UPC-E x x

UPC-E0

x x x

UPC-E1

x x

MSI x x

Codabar

x x x

Code 93

x x x

EAN/UCC-128

x x x

UPCSHIP

UPC Interleaved 2/5

Industrial 2/5

FIM x x

Code 11

Matrix 2 of 5

UPS-11

Telepen

ITF-14

Logmars

Planet x x

Plessey x x

BC 412 x x

Code 3 of 5

Mail

USPS Intelligent Mail

Postnet x x

German 2 of 5

x x x

Japanese Postnet

Australian Post

PostBar (4-State)

Royal Mail

Stacked

RSS-14 x x

PDF417 (+Micro)

x x x

DataMatrix

x x x

Maxicode

x x x

Aztec

x x

QR x x

Printer Optional Features

Product option feature

User

options

Dealer

options

Factory options

Peel-off module



Cutter module



CONFIGURATION

+5 V

TXD

RXD

CTS

GND

RTS

N/C

RTS

N/C

Physical dimensions

286 mm (W) x 259 mm (H) x 434 mm (D)

11.26 in (W) x 10.20 in (H) x 17.09 in (D)

Weight

11 kg (22 lbs)

Electrical

Internal switching power supply Input: AC 100-240V, 50 - 60 Hz Output: DC 24V 3.3A

Environmental condition

Operation: 5 ~ 40˚C (41 ~ 104˚F), 20~85% non-condensing Storage: -40 ~ 60 ˚C (-40 ~ 140˚F), 10~90% non-condensing

The printer offers the following optional features.

RS-232C Pin Configuration

Printer Specifications

Print Specifications

203 dpi models

300 dpi models

Printhead resolution

203 dots/inch (8 dots/mm)

300 dots/inch (12 dots/mm)

Printing method

Thermal transfer and direct thermal

Dot size (width x length)

0.125 x 0.125 mm (1 mm = 8 dots)

0.084 x 0.084 mm

(1 mm = 11.8 dots)

Print speed (inches per second)

2, 3, 4, 5, 6 ips

Max. print width

104 mm (4.10 in.)

Max. print length

2,512 mm (99 in.)

1,223 mm (48 in.)

Ribbon outside diameter

Max. 81.3 mm (3.2 in.)

Ribbon length

450 meter (1476 feet)

Ribbon core inside diameter

25.4 MM (1 in.)

Ribbon width Max. 110 mm (4.33 in.)

Min. 40 mm (1.575 in.)

Ribbon wound type

Outside wound

Print Specifications

Ribbon Specifications

Media Specifications

203 dpi models

300 dpi models

Label roll capacity

203.2 mm (8 in.) OD

Media alignment

Edge alignment

Media type

Continuous, die-cut, black mark, fanfold, notch

Media wound type

Printing face outside wound

Media width (label + liner) Max. 118 mm (4.6 in.)

Min. 25.4 mm (1.0 in.)

Media thickness (label + liner) Max. 0.28 mm (0.0110 in.)

Min. 0.06 mm (0.023 in.)

Media core diameter

25.4 mm - 76.2 mm (1 in. ~ 3 in.)

Label length (Tear-Off Strip, Continuous Mode)

5 - 2,286 mm (0.2 in. 90 in.)

5~1,016 mm (0.2 in. - 40 in.)

Label length (Peel-Off mode) Max. 152.4 mm (6 in.)

Min. 25.4 mm (1 in.)

Label length (Cut mode) Max. 2,512 mm (99 in.)

Max. 1,223 mm (48 in.)

Min. 25.4 mm (1 in.)

Gap, notch, and hole height

Min. 2 mm (0.08 in.)

Black mark height

Min. 2 mm (0.08 in.)

Black mark width

Min. 8 mm (0.31 in.)

2 Operations Overview

Unpacking and Inspection

This printer is packaged to withstand damage during shipping. Upon receiving, inspect the packaging and printer. Keep all packaging materials in case you need to reship the printer.

Unpacking the Printer

The following items are included in the carton:

 Printer unit  Software/Windows driver CD disk  Quick Setup Guide  Power cord  Ribbon take up paper core  3” Media Core Adapters (2)

Figure 1. Printer Package Contents

If any parts are missing, contact the Customer Service Department of your purchased reseller or distributor.

4 7

Printer Overview

Front View

1. STATUS Indicator

2. Pause Key

3. Feed Key

4. Media Exit

5. Lower Front Cover

6. Media Window

7. Media Cover (Handle)

Figure 2. Printer Front View

10 7

3 1

12 6

Interior View

1. Ribbon Take-Up Spindle

2. Ribbon Supply Spindle

3. Printhead Pressure Adjustment Knobs

4. Pivoting Deck

5. Deck Lock Lever

6. Label Roll Guide

7. 3” Core Adapters (2)

8. Media Hanger Beam

9. Ribbon Guide Bar

10. Media Guide Bar

11. Printhead

12. Platen Roller

13. Media Sensor

14. Label Width Guide

Figure 3. Printer Interior View

Rear View

4 1 5

1. Internal Ethernet Interface

2. Fanfold Label Entrance

3. RS-232C Interface (Max. 115,200 bps)

4. USB Interface (USB 2.0/ Full speed mode)

5. SD Card Slot*

6. Power Switch

7. Power Socket

NOTE: The interface picture is for reference only. Refer to the product specification for

interface availability.

*Recommended SD specification. See Table 1 on page 19.

Figure 4. Printer Rear View

SD Card

Specification

SD Card

Capacity

Approved SD Card

Manufacturer

V1.0, V1.1

128 MB

SanDisk, Transcend

V1.0, V1.1

256 MB

SanDisk, Transcend, Panasonic

V1.0, V1.1

512 MB

SanDisk, Transcend, Panasonic

V1.0, V1.1

1 GB

SanDisk, Transcend, Panasonic

V2.0 SDHC CLASS 4

4 GB

V2.0 SDHC CLASS 6

4 GB

SanDisk, Transcend, Panasonic

V1.0, V1.1

microSD 128 MB

Transcend, Panasonic

V1.0, V1.1

microSD 256 MB

Transcend, Panasonic

V1.0, V1.1

microSD 512 MB

Panasonic

V1.0, V1.1

microSD 1 GB

Transcend, Panasonic

V2.0 SDHC CLASS 4

microSD 4 GB

Panasonic

V2.0 SDHC CLASS 6

microSD 4 GB

Transcend

V1.0, V1.1

miniSD 128 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 256 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 512 MB

Transcend, Panasonic

V1.0, V1.1

miniSD 1 GB

Transcend, Panasonic

V2.0 SDHC CLASS 4

miniSD 4 GB

Transcend

V2.0 SDHC CLASS 6

miniSD 4 GB

 The DOS FAT file system is supported for the SD card.  Folders/files stored in the SD card should be in the 8.3 filename format.

Table 1. SD Card Specifications

Operator Controls

Off

Printer is offline, no error.

Printer is online, no error.

Blinking

Printer is in error state: Head Open, Paper Jam, Out of Paper, Ribbon Errors, Cutter Error, Printhead Overheat, Calibration Error

ONLINE Indicator

Off

Printer is offline and/or in error state. The printer can receive data while offline.

The printer is online and ready to process data.

Blinking

Printer is processing data.

PAUSE Key

Toggles printer between online and offline mode.

FEED Key

Printer advances media one label length if online.

STATUS Indicator

POWER Indicator

Off

Printer power is turned off.

Printer power is turned on.

Front Panel and Keys

LED Indicators

LED

State

Indication

POWER

Off

Printer power is turned off.

Printer power is turned on.

ONLINE

Off

Printer is offline or error occurred.

Printer is online.

Blinking

Printer is receiving data.

STATUS

Off

Printer is offline.

Printer is online.

Blinking

Printer is in error state: Head Open, Paper Jam, Out of Paper, Ribbon Errors, Cutter Error, Printhead Overheat, Calibration Error

Key Combination

Function

FEED Key

Printer will power-up and print a test page.

PAUSE Key

Printer will power-up and by default, force Auto-Calibration regardless of the configuration option. (See Chapter 5, Media/Sensor tab on page 71).

FEED + PAUSE Keys

Printer will reset to its factory default parameters.

Special Power-Up Key Combinations

To simplify operation, a few functions can be performed by holding down certain keys at power-up.

Clearing Data from the Buffers

This product does not have a CLEAR key or method of clearing the data within the internal buffers. Turn the printer off/on to clear the buffer.

Setting Up the Printer

1. Place the printer on a flat, secure surface.

2. Ensure the power switch is off.

3. Plug the power cord into the AC power cord socket at the rear of the printer, then plug the power cord into a properly grounded power outlet.

4. Connect the printer to the computer interface with the appropriate cable.

Ribbon Installation

1. Open the printer media cover.

2. Load the ribbon onto ribbon supply spindle and ribbon core onto ribbon take-up spindle.

3. Push the paper core and ribbon roll to the inboard end of each spindle.

4. Push the deck lock lever back to open the pivoting deck.

Ribbon Core

Ribbon Take-Up Spindle

Ribbon

Ribbon Supply

Loading Ribbon

5. Thread the ribbon under ribbon guide bar and through ribbon sensor slot. (See page 25 for ribbon loading diagram or refer to diagram on printer media cover.)

6. Tape ribbon leader onto ribbon core. Keep ribbon wrinkle-free.

Ribbon Sensor Ribbon Guide Bar

Ribbon Leader

Ribbon Core

Ribbon Leader

7. Rotate ribbon take-up spindle clockwise 3 to 5 full turns until ribbon is wrinkle-free.

8. Push both sides of the pivoting deck down to close it, ensuring the latches engage properly.

Note: Pressing down only one side of the pivoting deck may result in the pivoting deck opening during printing. This can put the printer in an unknown state. Be sure to push both sides of the pivoting deck down and verify that the latch is in locked position.

Ribbon Loading Path

Ribbon Take-Up Spindle

Ribbon Guide Bar

Ribbon Supply Spindle

Ribbon Sensor Ribbon

Media Installation

1. Open the media cover.

2. Push the deck lock lever back to open the pivoting deck.

3. Move the label roll guide to the end of the media hanger then place it in horizontal position. (If paper core is 3 inches, install 3 inch core adapters on the beam.)

See Note on next page.

Loading a Label Roll

Note: For 3 inch core adapters, ensure arrows point vertical (see below). If using 1 inch core media, remove the 3 inch core adapter from the media hanger beam.

3 inch media core

1 inch media core

4. Place media roll on hanger beam. Place label roll guide in up position.

5. Thread leading edge of label through media guide bar onto the platen roller.

Media Hanger Beam

Media Guide Bar

Media Sensor

6. Adjust media width guide to fit label width. Adjust media sensor ensuring the gap/black mark passes underneath the media sensor indicator (marked by a triangle) for sensing.

7. Push both sides of the pivoting deck down to close it, ensuring the latches engage properly.

8. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.

Note:

 Recalibrate the gap/black mark sensor when changing media.  The sensor location is marked by a triangle ▽ on the sensor housing.  The media sensor position can be moved horizontally. Ensure the gap or black mark is at the

location where media gap/black mark will pass through for sensing.

Media Sensor Indicator

Media Width Guide

Label Roll Loading Path

Media sensor

Fanfold Media Entrance Slot

Media Hanger Beam

Media guide bar Platen Roller

Loading Fanfold Media

1. Open the printer media cover.

2. Push the deck lock lever back to open the pivoting deck.

3. Move the label roll guide to the end of media hanger beam then place roll guide to horizontal position.

4. Remove the 3 inch core adapters from the media hanger beam.

5. Insert fanfold media through the rear label entrance slot.

6. Thread leading edge of fanfold label under the media guide bar onto the platen roller.

7. Adjust the media width guide to fit label width.

8. Push both sides of pivoting deck down to close it, ensuring the latches engage properly.

9. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.

Note: Calibrate the gap/black mark sensor when changing media.

Fanfold Media

Label Roll Guide

3 Inch Core Adapters (2)

Fanfold media feeds through rear label entrance slot or opening.

Loading Media in Peel-Off Mode

1. Open the peel-off cover by pulling down the tabs located on peel-off cover.

2. Install the label roll (see page 26).

3. Use the Configuration Utility to set the media sensor type and calibrate the selected sensor.

4. Pull label through front of printer and peel off a few labels, leaving the liner.

Liner

Label

5. Feed the liner into the peel-off cover slot.

6. Close the peel-off cover and pivoting deck.

Label

Peel-off Cover Slot

Liner

7. Use the Configuration Utility to set the printer to Peel-Off mode. Peeling will automatically start.

Press the FEED key to test.

Note: Calibrate the gap/black mark sensor when changing media.

Liner

Label

Loading Media in Cut Mode

1. Install the label roll (see page 26).

2. Thread the media through the paper cutter opening.

3. Adjust the media width guide to fit the label width.

4. Close pivoting deck ensuring the latches engage properly.

5. Use the Configuration Utility to set the printer to Cutter mode. Press the FEED key to test. Note: Recalibrate the gap/black mark sensor when changing media.

Paper Cutter Opening

Printhead Pressure Adjustment Knobs

Adjust printhead pressure under these conditions:

1. Printing with thick media. If media thickness is larger than 0.19 mm, higher pressure is required to

achieve good quality printouts.

2. Printing with narrow media. If media width is less than 4 inches wide, the printhead pressure must

be adjusted to avoid ribbon wrinkles.

There are five levels of pressure adjustments. Level 1 is the minimum pressure and level 5 is the maximum pressure.

Example: If the label width is 4 inches, set both printhead pressure adjustment knobs to the same level. If the label is less than 2 inches wide, increase the left side printhead pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment knob counterclockwise to level 1.

Note: Refer to the diagram on page 53 to adjust the platen position to accommodate media thicker than

0.19 mm (0.0075 in).

3 Troubleshooting

Fault

Description

Calibration Error

The printer is unable to calibrate the Media properly.

Cutter Error

The printer has detected a cutter malfunction.

Out of Paper

The Media Sensor cannot find any media.

Paper Jam

The Media Sensor cannot find a gap, hole, or black line.

Head Open

The printer has detected that the pivoting deck is up (open).

Printhead Overheat

The printer has detected the print head is overheated.

Ribbon Encoder Err

The printer has detected the ribbon supply spindle is not turning.

Ribbon End Err

The Ribbon Sensor cannot detect a ribbon.

Fault Handling

When the STATUS indicator is blinking, a fault has occurred. In addition, the ONLINE indicator is off and the printer is no longer processing jobs. In some cases, the reason for a fault can be determined by visually inspecting the printer (e.g., out of paper). In other cases, the fault may be more subtle and require investigation with the Configuration Utility.

This section discusses how faults can be identified, how the Configuration Utility can help, and requirements to resolve the problem. The types of faults possible in the T2N are shown in Table 2.

Table 2. Types of Printer Faults

Identifying the Fault

Upon seeing the STATUS indicator blinking, quickly inspect the printer to identify the faults:

 Is there media installed in the printer?  Is there a paper jam?  For thermal transfer configurations, is there a ribbon installed?  Is the Printhead open? Make sure the pivoting deck is securely closed on both sides.  Did the error occur immediately after the calibration procedure?

If possible, resolve the problem immediately using the guidelines shown in the Fault Recovery section on page 39.

If the problem is not obvious or if attempts to resolve the problem did not work, use the Configuration Utility to confirm the Fault type. After establishing connection with the printer (see Tool Interface on page 61), click the “Get Status” button (see Figure 5 on page 38). This will confirm the fault type based on Table 2 above.

Figure 5. Obtaining Printer Status

Once the Configuration Utility identifies the fault, you can press the FEED Key on the printer to clear the fault. See Fault Recovery on page 39 to resolve the issue.

For Calibration Error, Ribbon Err, Ribbon End Err, or Paper Jam errors, verify that the Media/Sensor configuration is correct (see “Media/Sensor tab on page 71). Upload the configuration by doing a “Read” operation. If the “Read” operation times out with a “Port Open Error” or “Data Transmission Error”, the I/O channel may be blocked with a host job. In this case, cancel the print job on the host, reboot the printer, and then perform the “Read” operation again to upload the configuration.

When the configuration has been uploaded, verify it is correct or make changes as necessary and save

those changes in the printer using the “Set” operation. If the fault persists, refer to Fault Recovery on

page 39 to resolve the issue.

Fault Recovery

Printer Status Message

Recovery Procedure

Calibration Error

The printer is unable to calibrate the Media Sensor properly:

1. Verify that the Media Sensor, Label Length, and Max Cal Length values set within the Configuration Utility match the installed media.

2. Open the pivoting deck.

3. Pull the media back onto the hanger beam.

4. Make sure the media sensor is clean (see Chapter 4, page 49).

5. Reload the paper making sure it is properly threaded through the media sensor and the media width guide.

6. Make sure the media sensor is properly positioned with the triangle in line with the gap, notch, hole, or black mark (see page 28).

7. Close the pivoting deck.

8. Press the Feed Key to clear the error.

9. Calibrate again either via the Configuration Utility (see “Calibrate Sensor” on page 96) or power-up with the PAUSE key held down.

See Note at the end of Table 3 on page 41.

Cutter Error

Blade Open (down)

Blade Closed (up)

The printer detected a cutter malfunction:

1. Pause the print job.

2. Open the pivoting deck.

3. Unlatch the cutter and rotate it down. Inspect the cutter to determine if the blade is in the open (down) position. See photographs on left.

4. If the blade is in the open (down) position and a label is stuck in the cutter, remove it. Press the Feed Key to clear the error. Go to step 6.

5. If the blade is in the closed (up) position, turn the printer power off. Wait 5 seconds then turn the printer power on. After the printer finishes initialization the blade moves to the open (down) position. Remove any label or debris stuck in the cutter.

6. Feed the media through the cutter slot, then close and latch the cutter.

7. Close the pivoting deck.

8. Press the Feed Key to clear the error.

9. Resume printing.

Note: If a Cutter Error reoccurs, repeat steps 1 to 6, then use the

Configuration Tool “Cut Rev” function before resuming the print job. If

problems persist, use the “Cut Fwd” function.

See Note at the end of Table 3 on page 41.

Once the Configuration Utility identifies the fault, press the FEED key on the control panel to clear the fault condition. This stops the STATUS indicator from blinking.

If the issues are not resolved after following the steps in Table 3, contact the Printronix Customer Support Center (page 123).

Table 3. Printer Status Messages and Recovery Procedures

Out of Paper

The Media Sensor detected a paper out condition.

1. Open the pivoting deck and reload the same type of media into

the printer.

2. Close the pivoting deck.

3. Press the Feed key to clear the error.

4. The printer should advance to the TOF of the next label and

resume printing.

See Note at the end of Table 3 on page 41.

The Media Sensor cannot find any media, but media is installed.

1. Verify that the Media Sensor, Label Length, and Max Cal

Length values set within the Configuration Utility match the installed media.

2. Open the pivoting deck.

3. Reload the media making sure it is properly threaded through

the media sensor and the media width guide.

4. Make sure the media sensor is properly positioned with the

triangle in line with the gap, notch, hole, or black mark (see page 28).

5. Close the pivoting deck.

6. Press the Feed Key to clear the error.

7. The printer should advance to TOF of the next label and

resume printing.

See Note at the end of Table 3 on page 41.

Paper Jam

The Media Sensor cannot find a gap, hole, or black mark:

1. Open the pivoting deck.

2. Pull the media back onto the hanger beam.

3. Make sure the media sensor is clean (see page 49).

4. Reload the paper making sure it is properly threaded through the media sensor and the media width guide.

5. Make sure the media sensor is properly positioned with the triangle in line with the gap, notch, hole, or black mark (see page 28).

6. Make sure the label size is set correctly.

7. Close the pivoting deck.

8. Press the Feed Key to clear the error.

9. The printer should advance to the TOF of the next label and resume printing.

See Note at the end of Table 3 on page 41.

Head Open

The printer has detected that the pivoting deck is up:

1. Close the pivoting deck by pressing down firmly on both sides of the pivoting deck until the latch fully engages.

2. Press the Feed Key to clear the error.

3. The printer should advance to the TOF of the next label and resume printing.

See Note at the end of Table 3 on page 41.

Printhead Overheat

The printer has detected that the printhead has overheated. The printer will continue to monitor the printhead temperature. When

the printhead has sufficiently cooled, the printer will clear the error and automatically resume printing. No operator intervention is required.

Ribbon Encoder Err

The printer has detected the ribbon supply spindle is not turning:

1. Open the pivoting deck.

2. Verify that the ribbon on the supply spindle is not loose or slack.

3. Verify that the ribbon is loaded correctly on the ribbon supply and take-up spindles.

4. Verify that the ribbon is not broken between the ribbon supply and take-up spindles.

5. Close the pivoting deck.

6. Press the Feed Key to clear the error.

7. The printer should advance to the TOF of the next label and resume printing.

See Note at the end of Table 3 on page 41.

Ribbon End Err

The ribbon sensor cannot detect a ribbon. The printer has run out of ribbon or the ribbon has broken at the

sensor:

1. Open the pivoting deck.

2. Install new ribbon and verify that the ribbon is loaded correctly on the ribbon supply and take-up spindles.

3. Verify that the ribbon is threaded properly through the ribbon sensor.

4. Close the pivoting deck.

5. Press the Feed Key to clear the error.

6. The printer should advance to the TOF of the next label and resume printing.

See Note at the end of Table 3 on page 41.

Note: If Fault Reprint = Enable, the printer will reprint the label that was printing when the fault was detected.

Printer Configuration

Knowing the current printer configuration is necessary to diagnose and correct unexpected printer behavior. The Configuration Utility may be used to read the current printer configuration or to print the configuration by clicking the Print Test Page button. In cases where the Configuration Utility is not available or unable to communicate with the printer, you may print the configuration by turning off the printer, then holding down the Feed Key on the Control Panel while turning the printer back on.

Common Problems

Problem

Possible Cause

Recovery Procedure

Power indicator does not illuminate.

The power cord is not properly connected.

1. Plug the power cord in printer and outlet.

2. Verify that the outlet has power.

3. Switch power on.

Status indicator is blinking and Online indicator is off.

The printer is in a fault condition.

See Fault Handling on page 37.

The Configuration Utility “Get

Status” shows “Head Open”.

The printer pivoting deck is open.

See the “Head Open” recovery

procedure on page 40.

The printer status from the Configuration Utility shows

“Ribbon End Err.” or “Ribbon

Encoder Err.”

The printer has run out of ribbon or the ribbon is installed incorrectly.

See the “Ribbon End Err” or “Ribbon Encode Err” recovery

procedure on page 41.

The printer does not report “Print head Open” fault when the

printer is first powered on.

This is not a problem. The printer will only report this fault when attempting to print or calibrate.

Use both hands to close the pivoting deck by firmly pressing down on the recess on both sides of the deck until it snaps into place.

Media Calibration is followed immediately by a fault (Status LED blinking).

 Media incorrectly loaded.  Media sensor assembly out

of position.

 Media lenses are obstructed

with paper dust.

See the “Calibration Error” recovery procedure on page 41.

The printer status from the

Configuration Utility shows “Out

of Paper”.

 The printer has run out of

labels.

 The labels are installed

incorrectly.

 The Gap/Mark sensor is not

calibrated.

See the “Out of Paper” recovery

procedure on page 41.

The printer status from the Configuration Utility shows “Paper Jam”.

 Gap/black mark sensor is not

set properly.

 Ensure the paper label size

is set properly.

 Labels may be stuck inside

the printer mechanism.

See the “Paper Jam” recovery

procedure on page 40.

The printer status from the Configuration Utility shows “PrintHead Overheat”.

Printhead temperature reached a high level and needs to cool down.

See the “Printhead Overheat”

recovery procedure on page 41.

The following table lists common problems that may occur when operating the printer. If the problem still exists after troubleshooting, contact the Customer Service Department of your purchased reseller or distributor.

The printer status from the Configuration Utility shows “Cutter Error”.

Cutter is unable to turn due to jamming.

See the “Cutter Error” recovery

procedure on page 39.

Printer not printing.

 Cable is not well connected

to serial or USB interface, or Ethernet port.

 The serial port cable pin

configuration is not pin to pin connected.

1. Reconnect cable to interface.

2. If using serial cable:

a. Replace the cable

with pin to pin connection.

b. Check the baud rate

setting. The default setting is 9600, n, 8, and 1.

3. If using the Ethernet cable:

a. Ensure the Ethernet

RJ-45 connector green LED is lit.

b. Ensure the Ethernet

RJ-45 connector amber LED is blinking.

c. Ensure the printer

has the IP address when using DHCP mode.

d. Wait a few seconds

to allow for printer communication with the server, then check the IP address setting again.

4. Check for the ribbon inked side out placement.

5. Reload the ribbon.

6. Clean the printhead.

7. Check the print density setting.

8. The printhead’s harness connector is not properly connected to the printhead. Turn off the printer and reconnect the plug connector again.

Memory full (FLASH/DRAM)

FLASH/DRAM is full.

Delete unused files in the FLASH/DRAM. Use the Configuration Utility to change the maximum value (see Advanced Setup on page 111).

Unable to use SD card.

 SD card was inserted after

powering printer on.

 SD card is damaged.  SD card does not insert

properly.

 Unapproved SD card in use.

1. Use an authorized SD card. For supported SD cards, see page 19.

2. Reinsert the SD card and power-up the printer.

Poor print quality.

 Ribbon and media are

loaded incorrectly.

 Dust or adhesive

accumulation on the printhead.

 Print density is not set

properly.

 Printhead element is

damaged.

 Ribbon and media are

incompatible.

 Printhead pressure is not set

properly.

1. Reload supplies.

2. Clean the printhead.

3. Clean the platen roller.

4. Adjust the print density and print speed.

5. Run a printer self-test and check the printhead test pattern for missing dots.

6. Change to proper ribbon or label media.

7. Adjust the printhead pressure adjustment knobs. If the left or right side of the printout is too light, adjust the left or right pressure adjustment knob to the higher index for higher pressure. If the pressure adjustment knob is adjusted to 5 and the print quality is still poor, contact the Customer Service Department of your reseller or distributor for service or instructions.

8. Ensure the deck lock lever is latched to the pivoting deck properly.

Cutter is not working.

The connector is loose.

Plug the connector cable correctly.

Label feeding is not stable (skew) when printing.

The media guide does not touch the edge of the media.

1. If the label is moving to the right side, move the media width guide to the left (inboard).

2. If the label is moving to the left side, move the media width guide to the right (outboard).

Skip labels when printing.

 Label size is not specified

correctly.

 Sensor sensitivity is not set

properly.

 The media sensor is covered

with dust.

1. Ensure the label size is set correctly.

2. Calibrate the sensor by Auto Gap or Manual Gap options.

3. Clean the Gap/Black mark sensor (refer to Chapter 4 on page 49).

The printing position on small labels is incorrect.

 Media sensor sensitivity is

not set properly.

 Label size is incorrect.  The parameter Shift Y in the

LCD menu is incorrect.

 The vertical offset setting in

the driver is incorrect.

1. Recalibrate the sensor sensitivity.

2. Set the correct Label Length size and gap size.

3. If the Label Length is correct use the Configuration Utility to adjust Vert Image Shift.

The left side printout position is incorrect.

Wrong Label Width size setup.

Set the correct label size. If the label size is correct, use the Configuration Utility to adjust “Horz Image Shift.”

Missing printing on the left or right side of label.

Wrong Label Width size setup.

Set the correct label size.

Configuration Utility requests password when communicating with the printer.

A password previously set from the Configuration Utility is lost.

Contact the Printronix Customer Support Center (page 123) to request help on unlocking the printer.

Power and Error LEDs are blinking fast.

Power was switched OFF and ON too quickly.

Power off the printer and wait for all LEDs to turn off. Power on the printer again.

Wrinkle problem.

 Printhead pressure is

incorrect.

 Ribbon is incorrectly

installed.

 Media is incorrectly installed.  Print density is incorrect.  Media feeding is incorrect.

1. See page 46 for more information on ribbon wrinkles.

2. Set the density to achieve good print quality.

3. Ensure the media width guide just touches the outside edge of the media.

Gray line on the blank label.

 The printhead is dirty.  The platen roller is dirty.

1. Clean the printhead.

2. Clean the platen roller (refer to Chapter 4 on page 49).

Irregular printing

 The printer is in Job Capture

mode.

 The RS-232 is incorrect.

1. Turn the printer off and on to exit Job Capture mode..

2. Reset the RS-232 setting.

Mechanism Fine Adjustment to Avoid Ribbon Wrinkles

Adjustable

Printer

Parts

Symptom

Wrinkle occurs in lower right to upper left direction.

Wrinkle occurs in lower left to upper right corner.

Wrinkle

Example

Feed direction

This printer has been fully tested before delivery. There should be no evidence of ribbon wrinkles on printed labels. Ribbon wrinkle is related to the media thickness, printhead pressure balance, ribbon film characteristics, print darkness setting and more. If the ribbon wrinkles, follow the instructions below to adjust printer components.

Adjust the printhead pressure adjustment knob.

The printhead pressure adjustment knob has five setting levels. Clockwise adjustment increases the printhead pressure. Counter clockwise adjustment decreases the printhead pressure.

If the wrinkle on the label starts from the lower right side to upper left side, do following:

1. Decrease the left side printhead pressure adjustment knob setting one level per each adjustment then print the label again to check for wrinkles.

2. If the left side printhead adjustment knob level is set to index 1 (the lowest pressure index), increase the right side printhead pressure.

3. If the wrinkle still exists, contact the Customer Service Department of your reseller or distributor for service.

Adjust the printhead pressure adjustment knob.

The printhead pressure adjustment knob has five setting levels. Clockwise adjustment increases the printhead pressure. Counter clockwise adjustment decreases the printhead pressure.

If the wrinkle on the label starts from the lower left side to upper right side, do following:

1. Decrease the right side printhead pressure adjustment knob setting one level for each adjustment then print the label again to check for wrinkles.

2. If the right side printhead adjustment knob setting is set to index 1 (the lowest pressure index), increase the left side printhead pressure.

3. If the wrinkle still exists, contact the Customer Service Department of your reseller or distributor for service.

Left knob

Right knob

4 Maintenance

Printer Part

Method

Interval

Printhead

1. Always power off the printer before cleaning the printhead.

2. Allow the printhead to cool for a minimum of one minute.

3. Use a cotton swab or a thermal printhead cleaning pen and 100% ethanol or 99.7% isopropyl alcohol to clean the printhead surface.

Clean the printhead when changing a new label roll (Direct Thermal Print Mode) or when replacing the ribbon roll (Thermal Transfer Print Mode).

Platen Roller

1. Turn the power off.

2. Rotate the platen roller and wipe it thoroughly with 100% ethanol alcohol and a cotton swab, or a lint free cloth.

Clean the platen roller when changing a new label roll.

Printhead Cleaning Pen

Printhead

Elements

This chapter discusses how to maintain your printer.

1. Use one of the following materials to clean the printer:

 Cotton swab or authorized Printronix Thermal Printhead Cleaning Pen (203502-002)  Lint-free cloth  Vacuum/Blower brush  100% Ethanol or 99.7% Isopropyl alcohol

2. The cleaning process is as follows:

Tear Bar/Peel Bar

Use a lint-free cloth with 100% ethanol alcohol to wipe the tear bar/peel bar.

Clean as needed.

Sensor

Use a vacuum or compressed air.

Clean monthly.

Exterior

Wipe the exterior with a damp cloth.

Clean as needed.

Interior

Brush or vacuum the interior.

Clean as needed.

CAUTION: Do not touch the printhead to avoid getting fingerprints on it. If unavoidable, use ethanol alcohol or a thermal printhead cleaning pen to clean the printhead. Use 100% ethanol or

99.7% Isopropyl alcohol. DO NOT use rubbing alcohol, which can damage the printhead.

Replacing the Platen Roller Assembly

1. Open printer media cover.

2. Push the deck lock lever to raise the pivoting deck.

3. Remove screw and the lower front cover.

4. Remove screw on the platen right side bushing.

Screw

Lower Front

Cover

5. Disengage the platen left side bushing tab from the printer.

6. Remove the platen bushing and old platen roller assembly.

7. Replace the platen roller assembly.

Platen Roller Assembly

Right Side Bushing

Left Side

Bushing Tab

8. Reassemble the parts in reverse order.

For regular labels

0.06 mm (0.00236 in.) to

0.19 mm (0.0075 in.) thick

For thick labels

0.19 mm (0.0075 in.) to

0.28 mm (0.011 in.) thick

IMPORTANT: Ensure that both the left and right side bushing tabs are in the same orientation. The printer will not be able to print properly if the left and right side bushing tabs are not aligned.

Replacing the Printhead Assembly

1. Open printer media cover.

2. If necessary, remove the used ribbon take-up roll from its spindle.

3. Remove the frame thumbscrew.

4. Remove the printhead thumbscrew.

Frame Thumbscrew

Printhead Thumbscrew

5. Push the deck lock lever to release the pivoting deck.

6. Carefully disconnect the printhead cable assembly from the printhead by pulling out the connector.

IMPORTANT: Do not pull on the cables.

7. Replace the printhead assembly.

8. Connect the printhead cable and carefully lift the assembly into the pivoting deck.

9. Align the printhead assembly holes with the tenons, then insert.

IMPORTANT: Push the cables back underneath pivoting deck cover. Do not block the ribbon path, otherwise the ribbon could bulge and cause wrinkles.

Printhead Connector

Printhead Assembly

Printhead Assembly Cables

Tenons

Printhead Assembly Holes

10. Close the pivoting deck and ensure the levers engage properly. Install the new thumbscrew (provided in every printhead assembly kit) to secure the printhead.

11. Open and close the pivoting deck ensuring the latches continue to engage properly.

Thumbscrew

5 Configuration Utility

This chapter discusses the Configuration Utility application and how it can be used to operate and configure your printer.

Access

You can obtain the Configuration Utility or upgrades in the following ways:

 From the CD included with the T2N printer. Place the CD in your computer and follow the guide.  From the Printronix website http://www.printronix.com/products/drivers.aspx.  For Configuration Utility upgrades (if available), click the HELP button and select Utility and

Drivers to open a browser to http://www.printronix.com/products/drivers.aspx. Download the utility.

The Configuration Utility is contained in a zip file as part number.zip.

System Requirements

System requirements for the Configuration Utility are:

 32-bit Windows Operating System: Win2K, Windows XP, Vista, Windows 7  64-bit Windows Operating System: Windows XP, Vista, Windows 7  Hard Drive: 2 MB Free

Note: The Configuration Utility is not supported on Linux or Unix systems.

Installing the Application

The Configuration Utility is contained in a zip file as part number.zip. The zip file will contain four elements:

1. Configuration Utility file (.exe)

2. Compiled Help files (T2NHelp.chm)

3. PDF file (T2NHelp.pdf)

4. Readme file (.txt).

Installation is not necessary. Simply extract the contents of the zip file into the desired directory or location then launch the application .exe file.

IMPORTANT: Extract contents of the zip file into the local C directory of your laptop or PC to have access to the automated HELP contents within the Configuration Utility.

The application name follows the format ConfigUtil_vm_xxY.exe where vm_xxY represents the version number of Vm.xxY as described in the Version Number section (see below). The included version number allows the user to have several different versions of the Configuration Utility.

Launching the Application

Double-click the icon or execute ConfigUtil_vm_xxY.exe from a Windows command prompt. The application will open as shown in Utility Overview (page 59).

Version Number

The Configuration Utility’s functionality and configuration change in conjunction with the firmware. Each Configuration Utility release has a version number with format: Vm.xxYY where:

 V = version  m = main version level (used to identify major updates)  xx = compatibility level (version for compatibility level)  YY = A-Z, AA-ZZ (letter for minor updates)

The T2N firmware will also have a similar version number format. The rules and limitations regarding interaction between different firmware and Configuration Utility versions are discussed in the Compatibility Challenges section (see page 68).

Utility Overview

Printer Configuration

HELP Tool InterfaceLanguage Selection Units (Configuration)

File Manager

Command Tool

Advanced

Language Selection

HELP

Units (Configuration)

Tool Interface

Printer Configuration

File Manager

Command Tool

Advanced

Figure 6 is an overview of the Configuration Utility.

Figure 6. Configuration Utility Components

 Language Selection. The utility interface is available in different languages: English,

Simplified Chinese, Traditional Chinese, Korean, German, Spanish, French, Italian, and Portuguese. All headings and configuration parameters are translated; numerical values remain the same. See Language Selection on page 60.

 HELP. The HELP button offers easy access to support, including help contents with indexing and

searching, and links for Configuration Utility upgrades. HELP content is in English only. See HELP on page 118.

 Tool Interface. The Tool Interface provides options for Configuration Utility communication with

the printer. This is different from how the printer communicates with the host system in real application environment. See page 61 for more information.

 Printer Configuration (first tab). The Printer Configuration section supports configuration upload

and download, performs a number of actions, and retrieves printer status. Unit options include inch or mm. See Printer Configuration on page 63.

 File Manager (second tab). The File Manager section allows you to view, upload, and download

files to and from printer memory devices (DRAM, FLASH, and SD card). See File Manager on page 106.

 Command Tool (third tab). This Command Tool section is for diagnostics and simple tests.

Users can create simple jobs or load jobs from files and send them to the printer for testing. See Command Tool on page 109.

 Advanced (fourth tab). The Advanced section provides advanced configuration options, including

memory allocation, scalable font control, statistics control, and text printing through PGL. It is unnecessary to use this section for basic setup procedures. See Advanced Setup on page 111.

Language Selection

Language selection is available as a drop-down menu in the upper-left corner. Available languages include: English (default), Simplified Chinese, Traditional Chinese, Korean, German, Spanish, French, Italian, and Portuguese (see Figure 7). All labels and configuration options are translated. Numerical values remain 0-9 (decimal) and 0-F (hexadecimal).

Figure 7. Selecting a Display Language

IMPORTANT: Some languages such as Traditional Chinese, Simplified Chinese, and Korean require special fonts and characters sets to display properly. To use these languages, your PC or laptop must be configured properly for the right region/language. On Windows 7 systems, the region and language is chosen as follows:

1. Go to the Start Menu and open the Control Panel.

2. Launch the application.

3. Go to the Administrative tab and click “Change system locale …” .See Figure 8 (page 61).

4. Select the desired language: a. For Simplified Chinese, choose “Chinese (Simplified, PRC)”. b. For Traditional Chinese, choose “Chinese (Traditional, Taiwan)”. c. For Korean, choose “Korean (Korea)”.

5. Follow the instructions, reboot if necessary.

After proper configuration, the language selected becomes the default language when the Configuration Utility is launched.

Tool Interface

Tool Interface selection is available as a drop-down menu in the upper-right corner. This option allows you to choose communication I/O options with the printer: USB (the default), COM, or ETHERNET. If the printer is connected to a PC with USB interface, launching the application will automatically read the configuration settings from the printer and populate the fields. This interface selection may be different from the interface sending print jobs. For example, a user may want to select USB or COM with a laptop to configure the Ethernet parameters for a live application environment. Alternatively, the user may prefer USB for both the Tool Interface and the live application.

Figure 9 shows the Tool Interface section with the “Setup” window open to configure the selected I/O. When USB is selected, no setup is required. For the COM (RS-232 serial), see Figure 9 for setup options. If ETHERNET is selected, no setup is required. However, Ethernet setup within the Interface Tab must be configured. Once the Tool Interface type is selected and setup is complete, the Configuration Utility is ready to use.

Figure 8. Changing System Locale

Figure 9. Tool Interface Setup

USB Connection

COM Port

Select COM1 to COM30. The default is COM1.

Baud Rate

Sets the baud rate of the serial interface. Baud rate is the speed at which serial data is transferred between the host computer and the printer. Choices are 1200, 2400, 4800, 9600 (default), 19200, 38400, 57600, or

115200.

Data Bits

Select the serial data word length, 7 or 8 (default).

Parity

Select None (default), Odd, or Even.

Stop Bit(s)

The number of stop bits in the serial data word. Select 1 (default) or 2.

Flow Control

Select None, Hardware (default), or Xon/Xoff. When Xon/Xoff is selected, the printer controls the communication flow from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF character. The data does not have any End of Text codes; Xon/Xoff is not a blocking protocol.

USB is default interface for the Configuration Utility. Since no setup is required with USB, the Setup button is grayed out.

COM (RS-232) Connection

When COM is selected, click the Setup button to open the dialog box as shown in Figure 9 (page 61). The following parameters configure how the computer running the Configuration Utility communicates with the printer:

Note: The default settings for COM within Setup should match the printer factory default for RS-232. Before modifying these settings, test the connection with the printer using the default settings.

Ethernet Connection

When Ethernet is selected, no setup is required from the Tool Interface section. However, Ethernet setup within the Interface Tab must be configured before communication can begin. See Ethernet Connection for instructions on how connect to the network (page 80).

Test the Connection

Once Tool Interface selection is complete, click the Read button in the lower-right corner (see Figure 6, page 59) to upload the printer’s current configuration into the Configuration Utility fields. For USB connection, this process is automatic.

If the Configuration Utility is working properly, the “Communicating…” progress bar appears and the Printer Configuration values will be populated. If communication is not working properly, an error will display indicating “Port Open Error” or “Data Transmission Error”.

If communication problems persist, change the Tool Interface to USB. This is the easiest method of establishing communication with the printer. Once communication is established, click “Read” to upload the configuration. Check the Interface Tab settings if necessary.

Printer Configuration

Four main sections are available in the Configuration Utility, each is represented as a tab at the top level. Figure 10 below shows the Printer Configuration tab.

Figure 10. The Printer Configuration Tab

Printer Configuration displays when the Configuration Utility is launched. Components of this section include:

 Printer Information. This subsection displays information about the T2N printer currently

connected to the Configuration Utility. See Printer Information for more details (page 64).

 Printer Configuration Tabs. This subsection allows users to set up and store a configuration in

Tab

Description

Media/Sensor

Configures all label and sensor settings.

Interface

Configures the host I/O, including serial and Ethernet.

PGL

Configures PGL settings.

ZGL

Configures ZGL settings.

EGL

Configures EGL settings.

the T2N printer. The available tabs for configuration include:

 Printer Functions. This subsection consists of a set of buttons used to perform setup actions

(e.g., Calibrate Sensor and Active Emulation), diagnostics, and other important features such as firmware upgrade. See Printer Functions on page 95 for more details.

 Printer Status. This subsection queries the printer regarding status (e.g., Ready, Head Open,

Paper Jam, Out of Paper, etc.). See Printer Status on page 104 for more details.

Printer Information

Figure 11 shows printer information. Upon clicking the “Read” button, the printer’s information populates the Configuration Utility. All items shown are read-only and cannot be modified. This section describes the fields in greater detail.

IMPORTANT: If you contact the Printronix Customer Support Center for technical support, report these field values for prompt handling.

Version

The Version consists of the model name, program file version, program file date, and program file part number. The model name is T2N2 = 203 DPI, T2N3 = 300 DPI. The program file version is in Printronix format Vm.xxYY. See Version Number on page 58 for information on Vm.xxYY format.

Note: When contacting the Customer Support Center, use the program file part number to identify the software.

Serial No.

Serial No. is the serial number of the printer set in the Factory.

DPI

The printer DPI value (203 or 300 DPI) displays in this field.

Figure 11. Printer Information Values

Printer Usage

The Printer Usage value is in inches only and cannot be reset. If a new controller is installed, this figure will reset to the value on the new controller.

Configuration Overview

You can configure printer setup through the Configuration Utility or the webpage (when network is used). The T2N printer contains two configurations:

 Factory Configuration  User Configuration.

Factory Configuration parameters cannot be changed. User Configuration values can be uploaded and downloaded as necessary by clicking the “Read” and “Set” buttons, respectively. The “Save File” and “Load File” buttons allow you to save and load configurations as files stored on your computer. This provides easy configuration transfers between printers.

Note: Windows driver jobs or host commands from PGL, ZGL, or EGL emulations may affect User Configuration. These emulations have commands to help the user set up the printer. Configurations are stored in FLASH memory every time the printer is reset or powered off.

This section covers the following:

 Basic Configuration Control. How to upload, download, and reset configuration values.  Parameter Values. Different types of parameter values that can be set.  Unit Preference: mm or inch. Selecting the preferred units for distance.  Configurations as Files. How to save and load configurations as files.  Compatibility Challenges. Mixing firmware, utility, and saved configurations.

Basic Configuration Control

Read: Uploading the T2N Configuration

The “Read” button loads the entire set of configuration values from the printer to the Configuration Utility. This process overwrites all values within the various fields of the Printer Configuration tabs (e.g., Media/Sensor, Interface, PGL, ZGL, and EGL) and Advanced Setup.

The “Read” operation is important to perform in the following situations:

 After completing the Tool Interface setup to confirm proper communication.  After performing a “Set” operation to confirm that the input values were accepted.

Set: Changing the T2N Configuration

The “Set” button transfers the configuration values of the current page from the Configuration Utility and stores them in the printer.

Note:

 After clicking the “Set” button to transfer the configuration values to the printer, click the

“Read” button to confirm that the operation was completed successfully.

 If a field has an invalid value (out of range), the printer will reject that value. Depending on the

menu and invalid value, the menu may leave the current (valid) value intact or choose the minimum or maximum (valid) value. You will be able to verify the menu after performing a “Set” operation followed by a “Read” operation.

 Click “Set” on each tab or page with configuration options before moving to the next tab or

page.

 When modifying values in either “inch” or “mm” and then doing a “Set” operation, these

values might be converted into an even number of printer dots. Therefore, upon a “Read”

operation, the values may change due to rounding to the nearest printer dot. Rounding values may differ between 203 and 300 DPI printers.

Factory Default: Resetting the T2N Configuration

The “Factory Default” button in the Printer Function section restores the printer configuration to the Factory Configuration. The exception is the network parameters which can only be set to their default values within the Interface tab by clicking the “Network Default” button.

Parameter Values

Two different forms of input for Printer Configuration options are as follows:

 Drop-down parameters. Drop-down menus provide the user with a valid

range of selections and can be stored in the printer configuration by performing a “Set” operation.

 Free-form parameters. Free-form parameters allow the user to enter any

value, in any format even if a range is specified. However, if the input does not conform to the correct format or range, it may be ignored or modified by the printer when performing the “Set” operation.

IMPORTANT: Ensure that all changed values are accepted by performing a “Set” operation

followed by a “Read” operation.

Unit Preference: mm or inch

Figure 12 illustrates how unit selection operates. Based on “inch” or “mm” selection, applicable parameter values within the Printer Configuration section (or other sections) will change accordingly, measured in inches or millimeters. The unit of measure shown to the right of the parameter values will also change accordingly. The Media/Sensor Tab is mostly affected by this selection.

Figure 12. Unit of Measurement in mm or Inches

IMPORTANT: Upon changing the unit type, an automatic “Read” operation will start. Temporary values modified by the user but not saved in the printer will be overwritten.

Configurations as Files

The ability to save and restore configurations to and from a file allows users to create a configuration once and then easily update multiple printers with that same configuration. A saved configuration file can be loaded into the Configuration Utility and then downloaded into the printer using the “Set” command.

CAUTION: The saved configuration file is in binary format and should not be opened or modified outside of the Configuration Utility.

Save File: Saving Configurations as Files to the PC

The “Save File” button saves the current values in the Configuration Utility as a file (.dcf) to any location on your PC running the utility. A “Save As” window opens to allow the user to choose the location and file name.

Before saving the configuration to the PC, the following steps are recommended:

1. Configure the target printer as desired.

2. Perform a “Read” operation to verify the target printer configuration.

3. If complete, save the configuration by clicking the Save File button.

Note: The network configuration will not be included in the saved file since the IP address and other parameters are unique for each printer.

Load File: Restoring Configurations from Files from the PC

The “Load File” button loads the Configuration Utility with the selected file on your PC (file extension .dcf). The “Open” window displays allowing you to navigate the PC to select the intended file. Once the file is selected, the configuration values are populated in the Configuration Utility fields.

Note: The configuration values are not stored in the printer until the “Set” operation is performed. Perform a Set operation in each of the Configuration Tabs.

Compatibility Challenges

The Configuration Utility is designed to be compatible with a specific firmware version level. Each Configuration Utility release has a certain set of static configuration options. Similarly, a firmware version can support a certain set of static configuration options. A compatibility problem occurs if Configuration Utility capabilities do not match.

The version level format Vm.xxYY as described in Version Numbering (page 58) is common for both firmware and the Configuration Utility. Version format “xx” represents configuration option capabilities. Hence, firmware version V1.02C = V1.02B = V1.02F in terms of configuration options. If more configuration options are added, the next version released would be V1.03A.

This same version scheme applies to the Configuration Utility. Using a common version scheme makes it easy to determine where compatibility problems could exist. For example, if the firmware was V1.03C and the Configuration Utility was V1.03F, they are compatible. Alternatively, if the firmware is V1.03C and the Configuration Utility was V1.02P, the Configuration Utility has fewer configuration option capabilities therefore creating a compatibility problem.

Consider the following compatibility scenarios:

 Firmware versus Utility: T2N firmware version does not match the Configuration Utility  Saved Files versus Utility: T2N config files *.dcf does not match the Configuration Utility

Firmware versus Utility

Utility

Version

Firmware

Version

Compatibility Results

V1.05B

V1.03C

The Configuration Utility version (1.05) is greater than firmware version (1.03). The Configuration Utility will have a larger feature set than is supported in the firmware. Setting options in the Configuration Utility may be ignored by the firmware. After a “Set” operation, perform a “Read” operation. First attempt to communicate with the printer will result in the following information window.

This message appears for each Read operation unless you select “Do

not show this message again”.

In this case, the Configuration Utility may show options or selections not supported in the firmware.

V1.03F

V1.03C

The Configuration Utility version (1.03) is the same as firmware version (1.03). Configuration Utility will have a matching set of features with the firmware. The letter at the end of the version number does not affect compatibility.

V1.01F

V1.03C

The Configuration Utility version (1.01) is lower than the firmware version (1.03). Configuration Utility will not have the latest full set of features supported in the firmware. First attempt to communicate with the printer results in the following warning window.

This message appears for each Read operation unless you select “Do

not show this message again”.

In this case, not all capabilities in the firmware are represented by an older Configuration Utility version.

The latest Configuration Utility release is compatible with older firmware versions. However, the printer firmware may not support all options available in the Configuration Utility. If the Configuration Utility attempts to configure an option nonexistent in the printer, the firmware will ignore it.

It is recommended to use a Configuration Utility that is at the same xx version level as the firmware. The table below shows three possible scenarios and the how they are handled.

Saved Files versus Utility

Saved File

Version

Utility

Version

Compatibility Results

V1.03C

V1.01F

The Configuration Utility version (1.01) is lower than the saved file version (1.03). The Configuration Utility will not have the latest full

set of features required by the saved file. Upon the “Load File”

operation, the Configuration Utility displays the following warning.

This message appears for each Load operation unless you select “Do not show this message again”.

V1.03C

V1.03F

The Configuration Utility version (1.03) is the same as the saved file version (1.03). The Configuration Utility will have a matching set of features with the saved file. The letter at the end of the version number does not affect compatibility.

V1.03C

V1.05B

The Configuration Utility version (1.05) is greater than the saved file version (1.03). The Configuration Utility will have a larger feature set than supported in the saved file. No warning is required.

When saving a file using the "Save File" button, the Configuration Utility stores the configuration in *.dcf format at a specific version level.

If the *.dcf file is loaded using the “Load File” button into a Configuration Utility at a different level,

the latest Configuration Utility release will load older versions of saved files. It is recommended to use a saved file, Configuration Utility, and firmware with the same version

level. The following scenarios illustrate how saved files are loaded into the Configuration Utility.

If the saved configuration version is greater than the Configuration Utility, a warning displays (see above) when the saved file is loaded into the Configuration Utility. Users are recommended to find an equivalent version of the Configuration Utility or to check the values loaded.

Media/Sensor Tab

The first tab within the Printer Configuration tab displays Media/Sensor parameters (see Figure 13). The values populated in the fields are based on loading the configuration (clicking “Read”) from a new 203 DPI printer (the Factory default). This is common in all emulations, PGL, ZGL, and EGL unless otherwise stated.

Print Speed

This option specifies the speed in inches per second (IPS) at which the media passes through the printer while printing. The range is 2 to 6 IPS.

The factory default is 3 IPS for 300 DPI and 5 IPS for 203 DPI.

Print Intensity

This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality. The print intensity and speed must match the media and ribbon type to obtain the best possible print quality and barcode grades.

The range is -15 to 15. The factory default is 0.

Figure 13. Media/Sensor Setup

Media Handling

This option specifies how the printer will handle the media (labels or tag stock).

 Continuous. Printer prints on the media until the print buffer is empty and then stops at

the next top of form under the print line of the printhead.

 Tear-Off Strip (factory default). Printer prints on the media and sends it out the front until

the print buffer is empty. After Label Wait Time times out, the printer positions the last label over the tear bar for removal.

 Peel-Off. After printing, the printer peels and presents die-cut labels from the liner without

assistance. The printer waits for you to remove the label before printing the next one (on-demand printing).

 Cut. When the optional media cutter is installed, it automatically cuts media after a

specified number of labels are printed based on the “Cut Label Count” value. The cutter cuts continuous roll paper, labels, or tag stock. If the cutter is not installed, this selection will be ignored upon doing a “Set” operation.

Print Mode

This option specifies the type of printing to be done.

 Direct. Indicates Direct Thermal printing (no ribbon) and requires special heat sensitive

media.

 Transfer (factory default). Indicates Thermal Transfer printing (ribbon installation

required).

Note: In Direct mode, the T2N printer will not present a fault even if the ribbon is still installed. Make sure the ribbon is removed when using in Direct mode.

Label Width

This option specifies the physical width of the image to be printed. The allowable range in inches is 0.1 to 4.1 inches. The allowable range in millimeters is 2.5 to 104 mm.

Label Length

This Label Length is the logical label length consistent with the host application. When performing calibration, both Label Length and Sensed Distance values are changed to match the label (see Calibrate Sensor on page 96). Sensed Distance is a read-only value and represents the actual label length of the media installed, but Label Length should be adjusted to match the application form length.

For example, after performing calibration, both Sensed Distance and Label Length for gapped

media may be changed to 5.97”. If PGL intends on printing forms declared for 6”, then the Label

Length should be adjusted to 6”. This would leave Label Length to be 6” with a Sensed Distance of 5.97”. If Label Length was not adjusted, PGL may declare form boundary errors.

Note: Label Length can be overridden by the languages PGL, ZGL, or EGL based on host commands that change the label length value. For example, PGL will change this value when the PGL option Host Form Length is enabled and a form is printed that has a different length.

The minimum Label Length is 0.1 inches. The maximum Label Length is based on the Page Memory allocated, but is limited to 99 inches. The factory default is 6 inches.

If the label length is set longer than the maximum allowed from the print data, undesirable outcomes will occur.

Horz Image Shift

This option specifies the amount to shift an image horizontally outboard (-) or inboard (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 to +1.00 inch.

The factory default value is 0.00 inches.

Vert Image Shift

This option specifies the amount to shift an image vertically up (-) toward the leading edge or down (+) toward the trailing edge for precise positioning on the label. The actual height of the image is not affected by this parameter. The allowable range is -1.00 inch to 12.80 inches.

The factory default value is 0.00 inches.

Paper Jam Distance

After completing a label, this option specifies the maximum distance to search for a gap or mark before declaring a paper jam fault. The range is 2.00 to 999.00 inches. The recommended distance is 1.5 times the label length of the installed media.

The default is 10 inches.

Tear Off Adjust

This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Peel-Off, or Cut Media Handling option is selected. New set values will take effect on the next print job. The allowable range is -1.00 inches to + 0.2 inches, in .01 inch increments.

The factory default is 0.00 inches.

Label Wait Time

When Media Handling is set to Tear-Off Strip, Label Wait Time specifies the number of seconds after printing stops that the printer will wait before it advances media to the tear bar position.

When Media Handling is set to Continuous, Peel-Off or Cut, Label Wait Time has no effect. However, when Media Handling is set to Cut, the distance set for Tear Off Adjust will be added to each form when being presented to the cutter.

The range is 0.1 to 60.0 seconds, and the factory default is 0.1 second.

Mirror

This option will mirror any image when enabled. The mirror effect is such that the last column is printed first and the first column is printed last. The options are as follows:

 Disable (factory default). No mirroring takes place. The image prints normally.  Enable. The image effect is used.

Fault Reprint

This option determines how the printer handles data that was printing when an error occurred.

 Disable (factory default). The printer will not reprint the label that was printing when the

error condition occurred.

 Enable. The printer reprints the label that was printing when the error condition occurred.

Clip Page

Feed

Label

Length

Sensed

Distance

Label #1

Label #2

Label #3

Clip Page Disable

Label #1

Label #2

Label #3

Clip Page Enable

Feed

This option determines how the printer handles Label Length values that are larger than actual label length (or Sensed Distance) when using gap or black mark media. This option has no effect when the Label Length parameter is less than the actual label length. This option is illustrated in Figure 14.

 Enable (factory default). When the Label Length value provided by the user or

application is greater than the actual label length, the printer clips the excess image to fit the label. The excess image is now lost and the following label can be used to print subsequent images.

 Disable. When the Label Length value provided by the user or application is greater than

the actual label length, the printer prints the excess image on the next label(s). Once the image is completely printed, the printer will go to the next top-of-form.

Cut Label Count

This option is used when the cutter is installed and enabled, and the user specifies the number of labels between each cut.

The factory default is 0 (no cutter action).

Figure 14. Clip Page Handling

Media Sensor

The user selects the type of media loaded in the printer. The printer adjusts the sensor algorithm depending on the type of media. The choices are Gap, Black Mark, and Disable. The factory default is Gap.

Sensor Intensity

This option is to set the emitting intensity of the gap sensor or black mark sensor. The range for the gap sensor is 0-7 and the black mark sensor 0-3. This field is read only. The value is filled in after the calibration. The Sensor Intensity can be changed in the Calibrate Sensor operation.

Threshold Detection

The threshold is used when detecting the difference between gap and label. The printer uses the threshold to determine the label gap size and top of form.

 Manual. This selection can be used when the label has preprinted image or the label has

a very thin liner. If the label height and gap are entered in the Auto Calibration, the Threshold Detection is changed to Manual.

 Automatic (factory default). The printer will automatically figure out the right value for

calibration.

Gap Size/Black Mark Size/Disable Size

Gap size defines the distance between the bottom edge of one label to the top edge of the next label. This value is filled in when the calibration is completed. The value can be changed if it is known to the user. If the value is changed after the calibration, the new value is used for the gap sensing during printing.

Gap Offset/Black Mark Offset/Disable Offset

The offset is used to move the starting image from the top of form. The range is + and - of the label length.

Sensed Distance

This value is read-only and set upon completing the calibration procedure (see Calibrate Sensor on page 96). It represents the distance sensed between the TOF of one label to the TOF of the next label. The Sensed Distance varies based on different media types:

 Die-cut labels. Measurable length of the removable label (leading edge to trailing edge).

This does not include the liner material or gap.

 Tag Stock with notches or holes. Measurable length from the trailing edge of one notch

or hole to the leading edge of the next notch or hole.

 Tag Stock with black marks on underside. Measurable length from the middle of the

leading edge of one black mark to the middle of the next black mark. Unlike other gap types of media, the printer is able to print over the top of a black mark, so label length is the size of one black mark plus the length of the media between black marks.

Power Up Action

This menu is used to determine how the engine will synchronize with the media upon power-up. There are three options:

 Auto Calibrate (factory default). When the printer is first powered on, it will complete its

initialization and then perform an Auto Calibrate.

 Seek TOF. Moves the media to TOF at power up provided that the user has already

calibrated media using gap/mark sensor. A seek to TOF will not be done when the Gap/Mark Sensor is set to Disable.

 Disable. No movement at power up.

Head Auto Calibrate

This option selects whether the printer does a media calibration after a Printhead Open fault.

 Enable (factory default). Performs media calibration each time the Printhead Open fault

condition is cleared. The Feed key must be pressed to initiate the calibration.

 Disable. No media calibration after Printhead Open fault.

Max Cal. Length

This option specifies the maximum distance to search for a gap or mark before declaring calibration unsuccessful. Recommended length is 1.5 times the label length of the installed media.

The factory default value is 10 inches.

Interface Tab

After setup, the host interface ports are active and available. For example, one job may be sent through USB while the next job sent through serial, followed by a third job through Ethernet.

Note: Be careful not to send the jobs at the same time or the application could misprint. The Interface Tab (Figure 15) is shown with DHCP selected. A network connection is established for this example.

Figure 15. Interface Tab

This section covers the following areas within the Interface Tab:

 USB Setup. Sets up the printer to use the USB port for host IO (page 78).  Serial RS-232 Setup. Sets up the printer to use the serial RS-232 port for host IO

(page 78).

 Ethernet Setup. Sets up the printer to use the Ethernet for host IO or for communication

with the Configuration Utility (page 79).

 Ethernet Connection. How to identify and select the right printer through methods such

as using the USB, serial RS-232, or network discovery (page 80).

 Web Setup. How to launch the T2N webpage and perform setup tasks via the webpage

(page 82).

USB Setup

There is no setup for USB. Simply connect the USB cable between the printer and host, and the printer is ready to receive data.

Serial RS-232 Setup

Baud Rate

Sets the baud rate of the serial interface in the printer. Baud rate is the speed at which serial data is transferred between the host computer and the printer. Options for the RS-232 interface are 1200, 2400, 4800, 9600, 19200, 38400, 57600, and 115200 Baud.

The factory default is 9600.

Data Bits

Sets the length of the serial data word. The length of the data word can be set to 7 or 8 bits and must match the corresponding data bits setting in the host computer.

The factory default is 8.

Parity

The options are Odd, Even, or None. The setting must match the corresponding parity setting in the host computer.

The factory default is None.

Stop Bit(s)

Sets the number of stop bits in the serial data word. Either 1 or 2 stop bits can be selected. The setting must match the corresponding stop bit setting in the host computer.

The factory default is 1.

Ethernet Setup

IP Assignment

This item allows you to select the method of how the IP Address and its related parameters will be chosen. Users should consult the administrator for the appropriate setting.

 Static IP. The user can choose the appropriate IP Address, Subnet Mask, and Gateway

Address. Changing Static IP will cause the printer to reboot.

 DHCP (factory default). The IP Address, Subnet Mask, and Gateway Address will be

automatically chosen at power-up. These selections will be grayed out to indicate they are automatically set.

Note: Changing this option will force a reboot.

IP Address

This item allows you to set the IP Address for the TCP/IP protocol. The entry should include the four segments each separated by a period (e.g., 10.22.1.18). If the IP Setup is set to DHCP, this field is automatically assigned and is read-only.

Subnet Mask

This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments, each separated by a period (e.g., 255.255.255.0). If the IP Setup is set to DHCP, this field is automatically assigned and is read-only.

Gateway

This item allows you to set the gateway address for the TCP/IP protocol. The entry includes four segments each separated by a period (e.g., 10.22.1.18). If the IP Setup is set to DHCP, this field is automatically assigned and is read-only.

Printer Name

This item allows you assign a name to the printer on the network. This printer name will be stored in the sysName field of the printer MIB. The default name is PS-xxxxxx where xxxxxx is the last three segment of the MAC address. The name can be alphanumeric (case-sensitive) from 1 to 32 characters. Changing this field will cause the printer to reboot for the change to take place.

MAC Address

This item is the Manufacturer’s Assigned Number, and is unique for the NIC option. This field is

read-only. Note: The IP Address and the Printer Name cannot be changed in the same Set operation.

If both the IP Address and the Printer Name are both changed and “Set” is clicked, then only one

selection will be accepted and the other selection will remain unchanged.

Resetting Network Defaults

To reset the network configuration to its factory default, click the “Network Default” button. This will only change the network parameters.

Ethernet Connection

Connect to the Printer using USB or RS-232

If the Tool Interface is set up to use USB or COM (RS-232 serial), doing a “Read” operation will populate the Interface tab fields, including displaying the current network setup. The user can configure the network as desired and use the “Set” operation to save the configuration in the printer. Once setup is complete, the user can choose to use “ETHERNET” for the Tool Interface if desired.

Connect to the Printer using a Known IP Address

Follow the instructions within this section to connect the T2N printer to the network and discover it without using Tool Interface setup (page 61) for USB or COM (RS-232 serial).

If the user knows the IP address of the unit, the IP address can be entered directly into the field labeled “IP Address” as shown in Figure 16. With Tool Interface set to “ETHERNET”, the “Read” operation will establish communication and confirm the connection.

Discover Printers in the Network

Click the “Discover Device” button to list devices found on the Local Area Network. This form of discovery looks within the local VLAN only. From there, the user can choose the desired device to connect. Set the Tool Interface to “ETHERNET” for configuration operations.

Click the “Advanced Discovery” button to select ranges of IP addresses for discovery. This can be used to expand the range of discovery outside the local VLAN and allow the user to communicate with any printer within the firewall. Upon using this feature, another window TCP/IP Setup opens. The steps are illustrated as follows:

1. Enter the First and Last IP address of a given range, along with the Discovery Port.

2. Click the “Add” button to add the range to the list. Repeat as necessary.  If the wrong range is entered, highlight the range from the list, make the

modification, and click the “Modify” button to update the range.

 Use the “Remove” button to remove the highlighted range.

Figure 16. Ethernet TCP/IP Discovery

3. Click the “Discover” button to find the T2N printers on the network for the ranges entered.

Step 1: Enter First/Last IP Address & Discovery Port

Step 2: Hit “Add” button

Step 3: Hit “Discover” button

Repeat as necessary

Step 4: Choose Printer

Do “Read” Operation

Allow the Configuration Utility a few moments to find the printers. Upon completion, the printers found will show in the TCP/IP window.

4. Select the target printer from the left and perform a “Read” operation to confirm the

connection.

Figure 17. Discovery Process

Web Setup

Click the “Web Setup” button to open the selected printer’s webpage. Instructions on how to use the webpage are not included. The webpage is organized similarly to the Configuration Utility (Figure 18).

Note: The Password Setup on the webpage and the Password Setup on the Configuration Tool setup require different passwords. The webpage password does not affect the Configuration Tool and vice versa. The webpage Password Setup requires a user name. The user name can be set to any value; it does not have to be the log-in user name of the computer on which the browser is running.

Figure 18. T2N Webpage

PGL Tab

PGL Setup options and the factory default settings are shown in Figure 19.

Orientation

Orientation describes the rotation of the image relative to the Print Direction option:

 Portrait (factory default) represents 0 degree rotation  Landscape represents 90 degree rotation.  Inv. Portrait is 180 degree rotation.  Inv. Landscape is 270 degree rotation.

This is illustrated in Figure 20 (page 84) where text is placed at the origin according to its Orientation setting. ZGL has its own independent setting for Orientation.

Figure 19. PGL Setup

Print Direction

Feed

Inv. Portrait

Portrait

Landscape

Inv. Landscape

Print Direction = Head First

Portrait

Inv. Portrait

Inv. Landscape

Landscape

Print Direction = Foot First

Print Direction defines Portrait relative to the direction of feed:

 Head First (factory default) makes Portrait elements feed first.  Foot First makes Portrait elements feed last (see Figure 20).

Figure 20. Orientation versus Print Direction

Character Group and Character Sets

This menu item selects the character set used by the printer. Changing the Character Group will automatically change the available selections in the Character Sets menu. Character Groups and Sets are shown in the in PGL Character Sets section on page 119.

Select SFCC

You can specify which decimal code (1-255) will be used as the Special Function Control Code (SFCC). The SFCC denotes that the following data is a PGL command.

The range is 1-255, and the factory default is 126.

Host Form Length

Determines how the Label Length (see Media/Sensor Tab, page 71) is affected upon receiving an EXECUTE command.

 Enable (factory default). The physical label length will change to match the form length

 Var. Length. The physical label length is the longest print element defined in CREATE

 Var. Dynamic Len. The physical label length will change to the longest print element

(specified in CREATE command). The physical label size remains at the new setting until another EXECUTE command is received, or the Media/Sensor settings are changed.

mode, including both static and dynamic elements, plus the setting of Var Form Adjust with CREATE;NAME;0.

defined in the form, including the dynamic element in EXECUTE mode and the static element in CREATE mode, plus the setting of Var Form Adjust with CREATE;NAME;0.

 Disable. Forms printed in EXECUTE mode do not change the physical label size.

Therefore, the size of the form (defined in CREATE mode) must fit within the current label dimensions, or errors may occur.

Note: The difference between Var. Length and Var Dynamic Len is for example, CREATE;NAME;0. If there are 10 dynamic fields defined in CREATE mode, but only three dynamic fields are used in EXECUTE mode (for Var. Length), the label length will be based on the longest printed element among the 10 dynamic field and the static element defined in CREATE mode. For Var Dynamic Len, the label length will be based on the longest printed element among the three fields defined in EXECUTE mode and the Static element defined in CREATE mode.

Var Form Type

 Add Nothing (factory default). When selected, no action is taken.  Add ;0. When selected, the form length ends at the longest printed element.

(Same as ∼CREATE;filename;0)

 Add ;X. When selected, the form length is the same as the physical page length (the

Label Length menu under MEDIA SETUP). (Same as ∼CREATE;filename;X).

Var Form Adjust

This specifies an amount (in tenths of inches) to add to the length of variable-length forms. Variable-length forms use a semicolon at the end of the CREATE command: ~CREATE;<FORMNAME>;0.

Forms Handling

This submenu allows the user to handle the form in the following ways:

 Disable (factory default). No effect.  Auto Eject. Automatically moves to the next TOF if the form is in the middle of the page,

and then ejects a page by performing a form feed (FF).

 Auto TOF. Automatically does a form feed (FF) to the next top of form if the form is in the

middle of the page.

Do FF at TOF

This submenu determines whether the printer, with media already set at the TOF (Top-of-Form) position, will advance media to the next TOF position upon receipt of an FF command.

 Enable (factory default). The printer will advance media from the present TOF position to

the next TOF position upon receipt of an FF command, causing a blank form.

 Disable. The printer will not advance media from the present TOF position to the next

TOF position upon receipt of an FF command.

Ext Execute Copy

 Disable (factory default). Dynamic data, overlay data, etc. are not allowed if the optional

Form Count parameter (number of forms to print) is specified as part of the Execute command. (This setting is IGP-100 compatible.)

 Enable. Dynamic data, overlay data, etc. are allowed within a form where the Form

Count parameter is specified in the Execute command. In this case, the same form is printed for whatever the Form Count is. Incremental data is not incremented since the printing page is the same. The overlay data is only printed with the first form and not on subsequent forms, and each form is printed on a separate page.

Boundary Check

This option turns on or off the page boundary check for all print elements.

 Enable (factory default). When enabled, an out of bound error is reported if the print

element is out of the page boundary.

 Disabled. When disabled, no out of bound error is reported. The out of bound print

element prints over the page boundary.

Ignore Mode

This parameter instructs the IGP to ignore the character selected under the Select Character menu.

 Disable (factory default). The IGP does not ignore any characters.  Enable. The IGP ignores the character specified in the Select Character menu.

Ignore Char

This parameter selects which character to discard when Ignore Mode is enabled.

 0 (factory default)  0 - 255. Any character from 0 to 255 in decimal.

Skip Cmd Prefix

Stands for Skip Command Prefix. This parameter determines if the printer will print any nonterminated data on the same line before a PGL command is received. This command only has affect when the Active Emulation is set to PGL. Otherwise, data before a valid PGL command will always be ignored.

 Disable. Data preceding the command will be processed as text.  Enable (factory default). Data preceding the command will be skipped (ignored).

Trunc Dyn Data

This submenu allows the user to truncate the dynamic data up to the maximum data length specified in Create Mode.

 Disable (factory default). If the dynamic data exceeds the maximum data length, an error

will report.

 Enable. If the dynamic data exceeds the maximum data length, the data truncates.

Slash Zero

This parameter allows you to print the numeral “0” with or without the slash. This option applies to

all character sets except OCR A and OCR B.

 Disable (factory default). Zero is printed without a slash.  Enable. Zero is printed with a slash.

UPC Descenders

This parameter allows you to print bar code descenders when human readable data is not presented in the UPC/EAN bar codes.

 Always (factory default). UPC/EAN bar codes are printed with descenders, even if there

is no human readable data.

 Never. UPC/EAN bar codes are printed without descenders if the PDF command is

present.

 Only With PDF. UPC/EAN bar codes are printed with descenders only when the PDF

command is presented.

C39 Compatible

This menu makes the old method of decoding C39 alternative character set compatible with the new method. For example in the old method for barcode data, %K123%M, the barcode scans as [123]. The new method scans the barcode as %K123%M.

 Disable (factory default). Uses the current way of decoding.  Enable. Matches the old method of decoding.

I-2/5 Selection

This option is added to be compatible with a special IGP-X00 customization. Usually, if Interleaved 2/5 bar codes have an odd number of digits, a leading zero is inserted in front of the data. However, this special IGP-X00 customization gives you the option of adding a space character at the end of the bar code instead.

 Leading Zero (factory default). A leading zero is inserted in front of the data.  Trailing Space. A space is inserted at the end of the data instead of a leading zero.  X2 DPD. When selected, I-2/5 bar code with a magnification X2 will use the specially

configured ratios 3:3:6:5 rather than 3:6:9:12 for compatibility with other Printronix models.

 Modulo 7 CD. The I-2/5 bar code uses a modulo 7 check digit instead of the default

modulo 10 check digit.

Select SO Char

Allows you to specify a decimal code from 0 through 255 to be used in place of SO (Shift Out) as the control code which allows access for the alternate set of control function characters. See the description of the Code 128 barcodes in the PGL Programmer's Reference Manual for details.

The range is 0 to 255, and the default is 14.

Vertical Adjust

This option is to adjust printer dpi to expand or shrink the vertical position of graphic elements and the height of the vertical line. The factory default is 0 dots. The adjustment range is from -20 dots to 20 dots with respect to the current printer dpi.

PGL Diagnostics

This option is to available to select how to handle error conditions with PGL commands and forms when encountered:

 On (factory default). Full error checking reported. Any element that falls off the current

page is reported as an error.

 Off. There is no error checking. Graphic elements such as alpha, line, barcodes, etc. will

be clipped if they are beyond the page boundaries.

Storage Select

This menu allows the user to map the parameter DISK to either the Flash (PCB Flash) or SD card.

 DISK = PCB Flash  DISK = SD (factory default)

ZGL Tab

ZGL Setup options are shown in Figure 21 with factory default settings.

Figure 21. ZGL Setup

Orientation

Orientation describes the rotation of the image relative to the Print Direction option.

 Portrait (factory default). Represents 0 degree rotation.  Landscape. Represents 90 degree rotation.  Inv. Portrait. 180 degrees rotation.  Inv. Landscape. 270 degrees rotation.

As shown in Figure 20 (page 84), text is placed at the origin according to its Orientation setting. PGL has its own independent setting for Orientation.

Print Direction

Print Direction defines Portrait relative to the direction of feed.

 Head First. Feeds Portrait elements first.  Foot First (factory default). Feeds Portrait elements last as shown in Figure 20

(page 84).

Character Group and Character Sets

This menu item selects the character set used by the printer. Changing the Character Group automatically changes the available selections in the Character Sets menu. Character Groups and Sets are shown in the ZGL Character Sets section (page 121).

ZPL Compatible

This menu allows you to select the compatibility mode for ZGL.

 ZPL-I = Zebra Programming Language I.  ZPL-II = Zebra Programming Language II.

The factory default is ZPL-II.

Command Prefix

This menu allows you to select the prefix for the control instructions command. The range is 1-255, and the default is 126.

Label Prefix

This menu allows you to select the prefix for the format instructions command. The range is 1-255, and the factory default is 94.

Delimiter

This menu allows you to select the delimiter used to separate the parameter of a command. The range is 1-255, and the factory default is 44.

Host Form Length

This menu chooses between the Label Length parameter under Media/Sensor or the host application for the actual label size.

 Enable (factory default). Label length will be determined by the ^LL command if it is

present. If the ^LL command is not present, it will be based on the Label Length value parameter under Media/Sensor.

 Ignore. The ^LL command is ignored.  Disable. Label length will be determined by the Label Length value parameter under

Media/Sensor.

Left Position

The ^LS command specifies a horizontal offset to be added to all label element positions. The Left Position option displays the value specified by the ^LS command and provides an alternative method for specifying the horizontal offset.

The range is -1000 to 1000 dots. The factory default is 0.

Top Position

The value of this option specifies a vertical offset to be added to all label element positions in dots per inch. For example, if the value is 3 and the current form length is 6 inches, then 18 dots will be added to element's vertical position.

The range is -100 to 100 dots/inch (DPI), and the factory default is 0.

Resolution Mode

The ^JM command determines the apparent print resolution of the printed label. If half resolution mode is selected by the ^JM command, the printed output of a 300 dpi printer matches that printed by a 150 dpi printer (half resolution). This doubles the size of the label image, including label dimensions. If full resolution mode is selected, the output is printed normally. The Resolution Mode option displays and selects the current setting associated with the ^JM command.

The factory default is Full.

Label Format

This option is the combination of MC Label Fmt (command ^MC), PQ Label Fmt (command ^PQ), and IS Label Format (command ^IS) on other Printronix thermal products. This option selects how those labels should be retained in memory.

 List Format (factory default). A display list of print elements (graphics, text, and

barcodes) is used to store form data. Optimized for memory and speed for typical applications. The display list is executed (rastered) for each label printed.

 Bitmap Format. Instead of using display lists, forms are kept in memory as bitmaps. This

can be faster than using the List Format when lots of different print elements are used or the form is complex.

Label Buf Size

This option allows you to set the label buffer size. The buffer is used to store the data from ^XA up to ^XZ for command processing. The maximum size of the buffer cannot exceed the amount of available memory in the system. If a value greater than the amount of memory available is selected, the setting will revert to the original setting. The new buffer size only takes effect upon power-up after saving the configuration using “Set”.

The range is 360 KB to 3600 KB, and the factory default is 720 KB.

FB Width Adjust

The FB Width Adjust command allows the user to adjust (increase or decrease) the width of field block from the field block command ^FB, so that the text line in the block can be broken at a different word.

The range is from -100 to 100 dots. The factory default is 0 dots.

DG Command

This menu sets the format type to correctly process a command.

 Graphic Format (factory default). The command is used in graphic format (outside of

^XA...^XZ).

 Label Format. The command is used in label format (within ^XA..^XZ).

CI22 Command

This menu allows the user to select either Unicode printing or DBCS printing for CI22.

 Unicode Data (factory default). The data are treated as straight Unicode data.  DBCS Data. The data are treated as DBCS data.

Ignore JU Cmd

This menu allows the ^JU Configuration Update command to be ignored.

 Disable (factory default). Process the ^JU command.  Enable. Ignore the ^JU command.

Ignore LH Cmd

This menu allows the ^LH command to be ignored.

 Disable (factory default). Process the ^LH command.  Enable. Ignore the ^LH command.

Ignore PR Cmd

This menu allows the ^PR Print Rate command to be ignored.

 Disable (factory default). Use the print rate settings from the ^PR command in the

datastream.

 Enable. Ignore the ^PR commands in the datastream, and use the front panel Print

Speed setting.

Ignore MD/SD Cmd

This menu allows the ^MD Media Darkness and ~SD Set Darkness commands to be ignored.

 Disable (factory default). Use the darkness settings from the ^MD and ~SD commands in

the datastream.

 Enable. Ignore the ^MD and ~SD commands in the datastream and use the front panel

intensity settings.

Ignore MN Cmd

This menu allows the ^MN Media Tracking command to be ignored.

 Disable. Use the media tracking (sensor setting) as set by the ^MN command in the data

stream.

 Enable (factory default). Ignore the ^MN commands in the data stream, and use the

sensor setting configured via the front panel menu.

Vertical Density

This option allows you to fine tune the vertical print density (in the paper motion direction) on printers with either 203 or 300 dpi printheads. The result is that the vertical position and height will be changed accordingly. The default value matches the printhead dpi. Enter a new DPI value to either compress (higher DPI) or expand (lower DPI) the image.

The range varies depending on the printhead. For 203 dpi, the range is 201 to 220. For 300 dpi, the range is 300 to 330. The factory default is the actual printhead dpi.

Storage Select

This menu allows the user to map the parameter B: to either the Flash (PCB Flash) or SD card.

 PCB Flash. Map B: to PCB Flash  SD (factory default). Map B: to SD card.

EGL Tab

EGL Setup options are shown in Figure 22 along with their factory default settings. Descriptions of each menu and their factory defaults follow.

Figure 22. EGL Setup

Print Direction

Print Direction defines the direction of feed.

 0 (factory default). Feeds label head first.  1. Feeds label foot first.

Density

Print Density in the Media/Sensor tab is exclusively for PGL and ZGL. EGL uses the Density in this tab.

The range is 0 to 15 and the factory default is 8.

Reference

This option defines the origin of the image relative to the label. The first entry defines the horizontal (x) offset and the second entry defines the vertical (y) offset. The default is (0, 0).

Code Page

This option defines the current character set selection. The options correspond to the EGL I command. The command syntax is IP1,P2,P3 with three parameters. The first parameter P1 is used to select whether 7 or 8 bit data will be used. The second parameter P2 selects the code page. The third parameter P3 selects a KDU country code which is not supported in this product.

Option

Description

USA

BRI

British

GER

German

FRE

French

DAN

Danish

ITA

Italian

SPA

Spanish

SWE

Swedish

SWI

Swiss

437

8 0 English - US

850

Latin 1

852

8 2 Latin 2 (Cyrillic II/Slavic)

860

8 3 Portuguese

863

8 4 French Canadian

865

Nordic

857

Turkish

861

Icelandic

862

Hebrew

855

Cyrillic

866

Cyrillic CIS 1

737

Greek

851

Greek 1

869

Greek 2

1252

Latin 1

1250

Latin 2

1251

Cyrillic

1253

Greek

1254

Turkish

1255

Hebrew

The table above shows the available options and how they correspond to the P1 and P2 parameters of the I command. The default code page is 437.

Printer Functions

Printer Functions to the left of the Printer Configuration section as highlighted in Figure 23.

The functions include:

 Calibrate Sensor: calibrates the labels and sensors. See page 96.  Active Emulation: selects the Emulation (Auto Switch, PGL, ZGL, EGL). See page 99.  RTC Setup: configures the real-time-clock. See page 100.  Show Configuration: assembles the Configuration into a readable file. See page 100.  Print Test Page: prints configuration test page on the printer. See page 101.  Reset Printer: reboots the printer. See page 102.  Factory Default: resets the printer configuration to factory defaults. See page 102.  Cut Fwd and Cut Rev: moves the cutter one rotation forward or backward. See page 102.

Note: There is no observable difference between ‘Cut Fwd’ and ‘Cut Rev’. These options clear the paper path through the cutter in the event of a paper jam.

 Job Capture: diagnostics to dump or capture the host data. See page 102.  Ignore AUTOFR: ignores the Auto form capability with in EGL. See page 103.  Password Setup: protects configuration with passwords. See page 103.

Figure 23. Printer Functions

 Firmware Upgrade: upgrades the printer firmware. See page 104.

Calibrate Sensor

Printer calibration ensures the gaps, holes, notches, or black marks are detected properly. Calibration should be performed on every printer power-up and each time the media type is changed. This section will review both Auto Calibration and Manual Calibration techniques. Alternatively, Auto Calibration can be performed without the Configuration Utility by powering the printer off and back on again while holding the PAUSE key on the front panel.

Start the calibration process by clicking the “Calibrate Sensor” button as shown in Figure 24. The Sensor Calibration window opens, containing three sections: Media Type, Manual Setup, and Auto Calibration.

Figure 24. Printer Calibration

Media Type

First select the Media type: Gap, Black Mark, Continuous, or Auto Selection. If the label is a continuous form, the calibration function checks for the transparency of the paper. Auto Selection can be used when the user has unique media that is not easily categorized as one of the previous selections. Auto Selection may result in a longer calibration process.

Auto Calibration

Auto Calibration is the easiest method of calibration for standard media types. Entries for “Paper Height” and “Gap” are not required but can be used with challenging media. If values are entered, the

T2N printer will use them during the calibration process. These values will be reflected in the appropriate Media/Sensor tab parameters.

Upon clicking the “Calibrate” button, the printer will calibrate (feed) up to the

value specified in “Max Cal. Length” (in Media/Sensor tab) or 10” by default.

If calibration is successful, the parameters “Media Sensor”, “Sensed Distance”, “Label Length”, and “Gap Size” (or “Black Mark Size”) will be updated in the

Media/Sensor tab. If unsuccessful, the printer status LED will flash. Use "Get Status" to obtain the printer status. "Calibration Error" will display in the printer box status. The “Sensed Distance” value is the actual distance between gaps or black marks. When the media contains black marks, the printer sets middle of the mark as TOF and will stop at the tear bar in the middle of the black mark.

IMPORTANT: Two options within the Media/Sensor tab can force Auto Calibration:

Option

Default

Range

Description

Sensor Intensity

Gap 3

Mark 2

Gap 0-7 Mark 0-3

This value is to set the emitting intensity of the gap sensor or black mark sensor.

Reading Intensity

Gap 3

Mark 2

Gap 0-7

Mark 0-3

The emitting intensity for the current reading.

Threshold value

512

1023

The reference value to determine whether the sensor is seeing the gap/label or black mark/non-black mark.

Current Reading

N/A

0-1023

The receiving sensor signal strength. This is read only.

(1) Power-Up Action = Auto Calibrate (2) Head Auto Cal = Enable

When option (1) is set, the Auto Calibration procedure happens immediately upon power-up. When option (2) is set, Auto Calibration happens after the printhead is properly latched and the Feed key is pressed.

Manual Setup

Manual Calibration is for advanced users only with special media. The operation calibrates the sensors only. When the Sensor Calibration window opens, the values for “Sensor

Intensity”, “Reading Intensity”, and “Threshold Value” are set to

their current values in the printer. The “Current Reading” field is a read-only field monitored by the printer for comparison with the set “Reading Intensity” value.

Defaults and explanations for these fields are shown in the table below with processes for each Media type.

Gap Media Type

1. Change the values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if necessary.

2. Click the “Manual Setup” button to set up the printer for the manual calibration. The message “Load Liner and Press Next” displays.

3. Load the liner, close the printhead, and press “Next”. The message “Load Media and Press Next” displays.

4. Load the media, close the printhead, and click “Next”.

If successful, the same parameters updated in the Auto Calibration process are updated in the Media/Sensor tab. If unsuccessful, the message “Can’t Calibrate” displays.

Black Mark Media Type

1. Change the values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if necessary.

2. Click the “Manual Setup” button to set up the printer for the manual calibration. The message “Place Black Mark on Top of Sensor and Press Next” displays.

3. Load the liner, close the printhead, and press “Next”. The message “Move Black Mark away from Sensor and Press Next” displays.

4. Load the media, close the printhead, and click “Next”.

If successful, the same parameters updated in the Auto Calibration process are updated in the Media/Sensor tab. If unsuccessful, the message “Can’t Calibrate” displays.

Continuous Media Type

1. Change values for “Sensor Intensity”, “Reading Intensity”, and “Threshold Value” if necessary.

2. Click “Manual Setup” to read the paper transparency. The Configuration Utility displays the reading as shown in the figure below.

Auto Selection Media Type

PGL Forms

Text

ZGL Forms Ignore

EGL Forms Ignore

ZGL?

EGL?

PGL?

PGL

ZGL

EGL

ZGL Forms

PGL Forms

EGL Forms

Ignore

Manual calibrate does not work with “Auto Selection”. This Media Type is only valid for Auto

Calibration. If the user clicks the “Manual Setup” button with “Auto Selection” as the Media Type, an error message “Can’t Calibrate” displays.

Active Emulation

Active Emulation controls how data is processed in the T2N printer. The printer contains three parsers: PGL, ZGL, and EGL. When the Printer Function button is pressed, the “Emulation Setup” window opens. With default setting “Auto Switch”, all three emulations are active. The data is analyzed in ZGL, PGL, and EGL, respectively, as shown in Figure 25, page 99.

When an emulation examines the data, it will execute recognized commands and print forms based on the host application. Any data not recognized as part of a form or otherwise legitimate command, is passed to the next emulation for examination. If none of the emulations recognize the data, it will be ignored.

Figure 25. Active Emulation Setup

By choosing an emulation in the “Emulation Setup” window and clicking the “Set” button, that emulation will be the only Active Emulation to examine the data. The data will either be processed or ignored. The following are situations in which the Active Emulation should be set to a specific emulation:

 It is possible that two different emulations would have overlapping commands. Setting a

specific emulation forces the data to be analyzed solely by that emulation.

 It takes more time for data to be analyzed serially by three emulations. For example, if the

host applications are exclusively in EGL, data analysis is faster when the Active Emulation is set to “EGL”.

 PGL is the only emulation capable of printing straight text. If a job included text outside of a

form, setting the Active Emulation allows PGL to print the data as text. Control of how that text is processed can be specified via the PGL tab along with Advanced Settings “PGL Text Printing”.

If the user does not want to change the existing setting, close the “Emulation Setup” window and no change will take effect.

RTC Setup (Real-Time Clock)

Step #1

Step #2

T2N printers include a Real-Time Clock (RTC) that can be set by the user and used from within the applications (depending on the emulation’s capability to use RTC).

The procedure to set the current time is as follows:

1. Click the “RTC Setup” button under Printer Function. The values shown in the fields will be the current clock setting in the printer. See step 1 in Figure 26.

2. Click “Get System Time”. This will populate the fields based on the current time of the PC running the Configuration Utility. See step 2 in Figure 26.

Figure 26. Real Time Clock Setup

3. Change each field to the time and date desired.

4. Click “Set” to set the clock in the Printer. The RTC Setup window closes.

5. Click RTC Setup to verify the correct Printer RTC Setting.

Show Configuration

The “Show Configuration” function in the Printer Function section is useful for storing a complete record of the current configuration parameters loaded in the Configuration Utility. When the Show Configuration button is clicked, the Windows Notepad application launches with a file named “Config.txt”. This file contains the entire configuration, including:

 The time at which the configuration was stored.  Printer configuration section with the printer version, serial number, and other statistics.  Each printer configuration tab, including Media/Sensor, Interface, PGL, ZGL, and EGL.  Advanced Tab settings.

Note: To guarantee this information is consistent with the printer configuration, perform a “Read” operation before the “Show Configuration” operation.

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Printronix T2N User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual