Printronix SL5000r, SL5204R, SL5000r MP2, SL5206r MP2, SL5304R MP2 User Manual

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User’s Manual

SL5000

and T5000

RFID Smart Label and Thermal Printers

TM TM

Software License Agreement

Your printer contains, among other software, Printronix operating software including, but not limited to the Embedded Configurable Operating System (the “eCos Software”) as embedded software. The terms of this Agreement apply only to the eCos Software, and all other embedded software supplied with the printer. You accept the terms of this Agreement by your initial use of your printer.

1. Object Code License

Printronix grants you a nonexclusive license to use the Printronix Software, the eCos Software and all other embedded software (collectively, the “Embedded Software” or the “Software”) only in conjunction with the printer. As the rightful possessor of the printer, you may make a reasonable number of copies of the Software as necessary for backup, configuration, and restoration of the printer. You must reproduce the copyright notice and any other legend of ownership on each copy of the Software you make.

You may transfer possession of the Software and its media to another party only with the transfer of the printer on which the Software is used. If you do so, you must give the other party a copy of these terms and provide all user documentation to that party. When you do so, you must destroy any copies of Software not resident in the printer.

Your license for the Software terminates when you no longer rightfully possess the printer. No other rights under this license are granted.

2. Source Code

A source code version of eCos Software is available under the terms of the Red Hat eCos Public License v1.1 at www.printronix.com. Printronix grants no rights whatsoever in the source code for the Printronix Software.

3. No Warranty

THE EMBEDDED SOFTWARE IS PROVIDED UNDER THIS LICENSE ON AN “AS IS” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE EMBEDDED SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE EMBEDDED SOFTWARE IS WITH YOU. SHOULD ANY OF THE EMBEDDED SOFTWARE PROVE DEFECTIVE IN ANY RESPECT, YOU (NOT RED HAT, PRINTRONIX, ANY OTHER CONTRIBUTOR OR ANY DISTRIBUTOR) ASSUME THE COST OF ANY NECESSARY SERVICING, REPAIR OR CORRECTION. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS LICENSE. NO USE OF ANY OF THE EMBEDDED SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT UNDER THIS DISCLAIMER.

4. Conflicting Terms

You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Red Hat, Inc., Printronix Inc, or any contributor to the Embedded Software than that provided by the Red Hat eCos Public License v.1.1 or any express warranty that may be made by Printronix, Inc.

5. Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING NEGLIGENCE), CONTRACT OR OTHERWISE, SHALL RED HAT, PRINTRONIX, ANY OTHER CONTRIBUTOR, OR ANY DISTRIBUTOR OF THE EMBEDDED SOFTWARE, OR ANY PART THEREOF, OR ANY SUPPLIER OF ANY OF SUCH PARTIES, BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION. OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY’S NEGLIGENCE TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THAT EXCLUSION AND LIMITATION MAY NOT APPLY TO YOU.

6. U.S. Government Users

The Embedded Software is a “commercial item,” as that term is defined in 48 C.F.R. 2.101 (Oct 1995), consisting of “commercial computer software” and “commercial computer software documentation,” as such terms are used in 48 C.F.R 12.212 (Sept. 1995). Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S. Government End Users acquire Covered Code with only those rights set forth herein.

7. Miscellaneous

This Agreement represents the complete agreement concerning subject matter hereof. If any provision of this Agreement is held to be unenforceable. This Agreement shall be governed by California law provisions (except to the extent applicable law, if any, provides otherwise), excluding its conflict-of-law provisions.

8. Red Hat Statement With Regards to eCos Software

Part of the software embedded in this product is eCos - Embedded Configurable Operating System, a trademark of Red Hat. Portions created by Red Hat are Copyright (C) 1998, 1999, 2000 Red Hat, Inc. (http://www.redhat.com). All Rights Reserved.

THE SOFTWARE IN THIS PRODUCT WAS IN PART PROVIDED BY RED HAT AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OR SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBLITY OF SUCH DAMAGE.

Limited Software Product Warranty

Printronix, Inc. warrants that for ninety (90) days after delivery, the Software will perform in accordance with specifications published by Printronix, Inc. Printronix, Inc. does not warrant that the Software is free from all bugs, errors and omissions.

Remedy

Your exclusive remedy and the sole liability of Printronix, Inc. in connection with the Software is replacement of defective software with a copy of the same version and revision level.

Disclaimer of Warranties and Limitation of Remedies

1. THE PARTIES AGREE THAT ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE EXCLUDED. Printronix, Inc. does not warrant that the functions contained in the Software will meet your requirements or that the operation of the Software will be uninterrupted or error free. Printronix, Inc. reserves the right to make changes and/or improvements in the Software without notice at any time.

2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

3. Printronix, Inc. will not be liable for any loss or damage caused by delay in furnishing a Software Product or any other performance under this Agreement.

4. Our entire liability and your exclusive remedies for our liability of any kind (including liability for negligence except liability for personal injury caused solely by our negligence) for the Software Product covered by this Agreement and all other performance or nonperformance by us under or related to this Agreement are limited to the remedies specified by this Agreement.

5. California law governs this Agreement.

Termination of License Agreement

This License shall continue until terminated. This license may be terminated by agreement between you and Printronix, Inc. or by Printronix, Inc. If you fail to comply with the terms of this License and such failure is not corrected within thirty (30) days after notice. When this License is terminated, you shall return to the place you obtained them, the printer and all copies of the Software and documentation.

U.S. Government Restricted Rights

Use, duplication or disclosure by the government is subject to restrictions as set forth in the Rights in Technical Data and Computer Software clause at FAR 242.227-7013, subdivision (b) (3) (ii) or subparagraph (c) (1) (ii), as appropriate. Further use, duplication or disclosure is subject to restrictions applicable to restricted rights software as set forth in FAR 52.227-19 (c) (2).

Acknowledgement of Terms and Conditions

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY STATEMENT OR REPRESENTATION NOT CONTAINED IN THIS AGREEMENT. NO CHANGE IN THIS AGREEMENT IS EFFECTIVE UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY USING THIS PRINTER, YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT.

Communication Notices

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Unauthorized changes or modifications could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any change or modification to this product voids the user’s authority to operate it per FCC Part 15 Subpart A Section 15.21 regulations.

This product contains an intentional radiator with the following parameters: Operating Frequency:869.525 (AWID 869) or 902 to 928 MHz (AWID 915) Typical RF Power: 25 to 100 milliwatts (SL5x04 MP) or 25 to 205 milliwatts (SL5x04 C1) Maximum RF Power: 1 Watt under abnormal conditions

Canada

This Class B digital apparatus complies with Canadian ICES-003 and RSS 210.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Tested To Comply With FCC Standards

Printronix SL5000

and T5000

FOR HOME OR OFFICE USE

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

This device has been designed to operate with the antennas listed below, and having a maximum gain of –18 dBi. Antennas not included in this list or having a gain greater than –18 dBi dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that permitted for successful communication.

CE Notice (European Union)

Marking by the CE symbol indicates compliance of this Printronix system to the EMC Directive and the Low Voltage Directive of the European Union. Such marking is indicative that this Printronix system meets the following technical standards:

• EN 300 220-1 (2000), Electromagnetic Compatibility and Radio Spectrum

Matters; Short Range Devices; Radio equipment to be used in the 25 MHz to 1000 MHz frequency range with power levels ranging up to 500 mW.

• EN 55022 — “Limits and Methods of Measurement of Radio Interference

Characteristics of Information Technology Equipment.”

• EN 50082-1: 1992 — “Electromagnetic compatibility—Generic immunity

standard Part 1: Residential, commercial, and light industry.”

• EN 60950 — “Safety of Information Technology Equipment.”

This printer is a Class B product for use in a typical Class B domestic environment.

CE Symbol

Taiwan

IMPORTANT WARRANTY INFORMATION

PRINTER WARRANTY

Printronix® warrants to the purchaser that under normal use and service, this printer (excluding the thermal printhead) purchased hereunder shall be free from defects in material and workmanship for a period of one year from the date of shipment from Printronix. (In the United States and Canada, this period provides for onsite support service in the first 90 days of ownership, with return-to-factory service provided from the 91st day of ownership until the end of one year, costs of shipping to be borne by the purchaser.)

Consumable items such as media and ribbons are not covered under this warranty. This warranty does not cover equipment or parts that have been misused, altered, or used for purposes other than those for which they were manufactured. This warranty also does not cover loss, shipping damage, damage resulting from accident or damages resulting from unauthorized service.

THERMAL PRINTHEAD

Printronix warrants the printhead for a period of one hundred eighty (180) days, or 1,000,000 linear inches for direct thermal use, or 2,000,000 linear inches for thermal transfer use, whichever comes first. The warranty does not cover printheads that have been misused, damaged due to improper cleaning, or damaged due to use of improper ribbons or media.

SUPPLIES

For the nearest Printronix full-service distributor that carries Printronix genuine supplies, please call 1-800-733-1900 or fax (714)-368-2354. Supplies design, specification, and selection are integral to the development of any computer imaging system. Printronix's extensive manufacturing and research capabilities, along with years of experience in the design of printers and their applications, assures that you will receive the exact materials that you require to maximize the performance of your Printronix printer. For more information, call the Printronix Customer Solutions Center at (714) 368-2686 or access the Printronix website at http://www.printronix.com.

ON-SITE MAINTENANCE SERVICE

Printronix offers on-site support services in the United States and Canada. Please contact the Printronix Maintenance Contracts Group at 800-854-6463

- option 1 for detailed service agreement information.

RFID

Intended use: non-specific short range device operating in the band 869.4 to

869.95 MHz for Home and Office environment in E.E.A and Switzerland.

Wireless Ethernet

Intended use: Low Power 802.11b/g radio LAN product operating indoor in

2.4 GHz bands for Home and Office environment in E.E.A and Switzerland.

Lithium Battery

WARNING

The controller board contains a lithium battery sealed inside the realtime clock chip. Do not disassemble the chip to replace the battery. Do not dispose of the chip by incineration. Failure to comply may cause the battery to explode. Contact your local waste agency for the correct disposal procedure.

Printronix makes no representations or warranties of any kind regarding this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Printronix shall not be held responsible for errors contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or consequential, in connection with the furnishing, distribution, performance or use of this material. The information in this manual is subject to change without notice.

This document contains proprietary information protected by copyright. No part of this document may be reproduced, copied, translated or incorporated in any other material in any form or by any means, whether manual, graphic, electronic, mechanical or otherwise, without the prior written consent of Printronix.

Trademark Acknowledgements

Printronix, IGP, Auto Label Mapping, LinePrinter Plus, PGL, and PrintNet are registered trademarks of Printronix, Inc.

ThermaLine, T5000

, and SL5000r is a trademark of Printronix.

HP is a registered trademark of Hewlett-Packard Company.

Code V is a trademark of QMS, Inc.

QMS is a registered trademark of Quality Micro Systems, Inc.

IBM is registered trademark of International Business Machines Corp.

MS-DOS and Windows are registered trademarks of Microsoft Corporation.

Centronics is a registered trademark of Genicom Corporation.

IEEE is a registered service mark of the Institute of Electrical and Electronic Engineers, Inc.

ANSI is a registered trademark of American National Standards Institute, Inc.

EIA is a registered service mark of Electronic Industries Association.

ZPL, ZPL II, and Zebra are registered trademarks of Zebra Technologies Corporation.

TEC is a registered trademark of the Toshiba TEC Corporation.

Intermec is a registered trademark of the Intermec Technologies Corporation.

SATO is a registered trademark of SATO America, Inc.

DPL is a trademark and Datamax is a registered trademark of Datamax Technologies Corporation.

1 Introduction ......................................................... 19

Printronix Customer Support Center.................................................... 19

Printronix Supplies Department..................................................... 19

Corporate Offices .......................................................................... 20

Training Available On Printronix Products ........................................... 20

Warnings And Special Information ...................................................... 21

Manual Conventions ............................................................................ 21

The SL5000r/T5000r

Series RFID/Label Printer.................................. 22

Standard Features ........................................................................ 23

Optional Features.......................................................................... 24

Thermal Printer Technology ................................................................ 25

The Printing Process ..................................................................... 25

Dynamic Print Control ................................................................... 26

Thermal Consumables......................................................................... 26

Media Selection............................................................................. 26

Ribbons ......................................................................................... 26

Setting Up The Printer ......................................................................... 27

Unpacking The Printer .................................................................. 27

Installation ..................................................................................... 29

2 Operation ............................................................ 33

Controls And Indicators ....................................................................... 33

Power Switch ................................................................................ 33

Control Panel ................................................................................ 33

Powering On The Printer............................................................... 37

Operating Modes........................................................................... 37

Media Handling Modes ........................................................................ 37

Loading Media And Ribbon ................................................................. 38

Loading Roll Media ....................................................................... 39

Loading Fanfold Media.................................................................. 46

Loading Ribbon ............................................................................. 51

Using The Optional Internal Rewinder................................................. 54

Batch Rewind Mode ...................................................................... 54

Label Peel-Off ............................................................................... 60

Removing The Media Guide.......................................................... 63

Table of Contents

Printing Adjustments............................................................................ 64

Printhead Pressure Adjustment .................................................... 64

Printhead Pressure Block Adjustments ......................................... 65

Positioning The Media Sensors .................................................... 66

Sensing Different Media Types ..................................................... 71

Running Auto Calibrate ................................................................. 72

Running Media Profile ................................................................... 74

Running Manual Calibrate............................................................. 79

Cleaning............................................................................................... 80

Exterior.......................................................................................... 80

Interior ........................................................................................... 80

General Cleaning .......................................................................... 80

Cleaning The Printhead, Platen Roller And Media Sensors ......... 80

3 Configuring The Printer ....................................... 85

Overview.............................................................................................. 85

Setting Printer Configuration Parameters ..................................... 85

Moving Within The Configuration Menu ........................................ 85

Selecting A Menu Option .............................................................. 86

Changing Printer Settings ............................................................. 87

Saving A Configuration ................................................................. 88

Auto Save Configuration ............................................................... 89

Specifying A Power-Up Configuration ........................................... 90

Modifying A Saved Configuration .................................................. 91

Printing A Configuration ................................................................ 93

Loading A Saved Configuration .................................................... 93

Menu Overview.................................................................................... 94

Main Menu ........................................................................................... 95

QUICK SETUP .................................................................................. 106

QUICK SETUP Submenus.......................................................... 107

CONFIG. CONTROL ......................................................................... 115

CONFIG. CONTROL Submenus ................................................ 116

MEDIA CONTROL............................................................................. 118

MEDIA CONTROL Submenus .................................................... 119

CALIBRATE CTRL ............................................................................ 138

CALIBRATE CTRL Submenus.................................................... 139

PRINTER CONTROL ........................................................................ 146

PRINTER CONTROL Submenus................................................ 148

EMULATIONS ................................................................................... 158

Overview ..................................................................................... 158

COAX SETUP.................................................................................... 162

TWINAX SETUP................................................................................ 165

Table of Contents

SPC COAX SETUP ........................................................................... 167

SPC TWINAX SETUP ....................................................................... 168

IPDS SETUP ..................................................................................... 169

TN3270 SETUP ................................................................................. 173

TN5250 SETUP ................................................................................. 175

IGP/PGL SETUP ............................................................................... 177

IGP/VGL SETUP ............................................................................... 179

P-SERIES SETUP ............................................................................. 181

P-SER XQ SETUP............................................................................. 183

SERIAL MATRIX SETUP .................................................................. 185

PROPRINTER XL SETUP................................................................. 187

EPSON FX SETUP............................................................................ 189

Emulation Submenus......................................................................... 191

DIAGNOSTICS .................................................................................. 238

DIAGNOSTICS Submenus ......................................................... 239

PARALLEL PORT.............................................................................. 242

PARALLEL PORT Submenus ..................................................... 243

SERIAL PORT ................................................................................... 246

SERIAL PORT Submenus .......................................................... 247

C/T PORT .......................................................................................... 254

C/T PORT Submenus ................................................................. 254

USB PORT ........................................................................................ 255

USB Port Submenu ..................................................................... 255

ETHERNET PORT ............................................................................ 256

ETHERNET PORT Submenu...................................................... 256

ETHERNET ADDRESS ..................................................................... 257

ETHERNET ADDRESS Submenus ............................................ 258

ETHERNET PARAMS ....................................................................... 259

ETHERNET PARAMS Submenus............................................... 260

WLAN ADDRESS .............................................................................. 262

WLAN ADDRESS Submenus ..................................................... 263

WLAN PARAMS ................................................................................ 264

WLAN PARAMS Submenus........................................................ 266

KERBEROS PARAMS....................................................................... 270

KERBEROS PARAMS Submenus .............................................. 270

WLAN LEAP ...................................................................................... 273

WLAN LEAP Submenus ............................................................. 273

BATTERY CONTROL........................................................................ 274

BATTERY CONTROL Submenus ............................................... 275

PRINTER MGMT ............................................................................... 277

PRINTER MGMT Submenus ...................................................... 277

Table of Contents

DATE ................................................................................................. 278

Date Submenus .......................................................................... 278

4 Downloading Software ...................................... 279

Loading Flash Memory ...................................................................... 279

Downloading Software With The Firmware Download Utility............. 280

Downloading Software Through The Parallel Port............................. 281

Downloading Software Through The NIC .......................................... 283

Downloading Software Through The NIC Using FTP ........................ 284

Downloading Software Through The USB Port ................................. 286

Downloading Software If Flash Contains Only Boot Or Corrupt

Code .................................................................................................. 287

Using TrueType Fonts ....................................................................... 289

Downloading TrueType Fonts............................................................ 289

Printronix Windows Driver........................................................... 290

PGL Emulation (Online) .............................................................. 290

Download Mode .......................................................................... 291

PTX_SETUP ............................................................................... 293

Labeling Applications .................................................................. 293

Select And Print Downloaded TrueType Fonts.................................. 293

5 Interfaces .......................................................... 295

Overview............................................................................................ 295

Auto Switching ................................................................................... 295

Centronics Parallel Interface.............................................................. 296

Centronics Parallel Interface Signals .......................................... 297

IEEE 1284 Parallel Interface.............................................................. 297

Compatibility Mode...................................................................... 297

Nibble Mode ................................................................................ 298

Byte Mode ................................................................................... 298

Signals ........................................................................................ 298

Terminating Resistor Configurations........................................... 300

RS-232 And Optional RS-422 Serial Interfaces................................. 301

RS-232 ........................................................................................ 301

RS-422 ........................................................................................ 302

USB ................................................................................................... 302

Table of Contents

6 Diagnostics And Troubleshooting ..................... 303

Printer Tests ...................................................................................... 303

Troubleshooting Common Situations................................................. 303

Improving Processing Time......................................................... 304

Data Exchange............................................................................ 304

Controlling Print Quality............................................................... 306

Determining Printhead Wear ....................................................... 307

Replacing The Printhead ................................................................... 308

Restore The Printer To Operation ..................................................... 310

Solving Other Printer Problems................................................... 311

Printer Alarms ............................................................................. 318

Fault Messages ........................................................................... 318

A Specifications.................................................... 347

Print Method ................................................................................ 347

Media .......................................................................................... 348

Ribbon ......................................................................................... 350

Indicators And Switches .............................................................. 350

Memory ....................................................................................... 350

Media Cutter Option .................................................................... 351

Host Interfaces ............................................................................ 351

Power .......................................................................................... 352

Environmental ............................................................................. 352

Physical ....................................................................................... 353

Acoustic Specifications ............................................................... 353

Maximum Page Length ............................................................... 353

B Printer Options .................................................. 355

Hardware Options.............................................................................. 355

Interface Options ......................................................................... 356

Supplies And Accessories ................................................................. 358

Genuine Printronix Thermal Transfer Ribbons............................ 358

Genuine Printronix Media............................................................ 359

Accessories ................................................................................. 361

C ASCII Control Codes......................................... 363

D Media Cutter Installation ................................... 365

Prepare The Printer ........................................................................... 365

Installing The Cutter........................................................................... 366

Restore The Printer To Operation ............................................... 367

Removing The Media Cutter.............................................................. 368

Table of Contents

E Media Cutter Tray Installation ........................... 369

Assembling The Media Cutter Tray ................................................... 369

Installing The Media Cutter Tray........................................................ 370

F Glossary ............................................................ 373

1 Introduction

Printronix Customer Support Center

IMPORTANT

Please have the following information available prior to calling the Printronix Customer Support Center:

• Model number

• Serial number (located on the back of the printer)

• Installed options (i.e., interface and host type if applicable to the problem)

• Configuration printout: See “Printing A Configuration” in the

Quick Setup

Guide

• Is the problem with a new install or an existing printer?

• Description of the problem (be specific)

• Good and bad samples that clearly show the problem (faxing of these

samples may be required)

Americas (714) 368-2686

Europe, Middle East, and Africa (31) 24 6489 311

Asia Pacific (65) 6548 4114

http://www.printronix.com/support.aspx

Printronix Supplies Department

Contact the Printronix Supplies Department for genuine Printronix supplies.

Americas (800) 733-1900

Europe, Middle East, and Africa (33) 1 46 25 1900

Asia Pacific (65) 6548 4116

or (65) 6548 4182

http://www.printronix.com/supplies-parts.aspx

Chapter 1 Training Available On Printronix Products

Corporate Offices

Printronix, Inc. 14600 Myford Road P.O. Box 19559 Irvine, CA 92623-9559 Phone: (714) 368-2300 Fax: (714) 368-2600

Printronix, Inc. Nederland BV P.O. Box 163, Nieuweweg 283 NL-6600 Ad Wijchen The Netherlands Phone: (31) 24 6489489 Fax: (31) 24 6489499

Printronix Schweiz GmbH 42 Changi South Street 1 Changi South Industrial Estate Singapore 486763 Phone: (65) 6542 0110 Fax: (65) 6546 1588

Visit the Printronix web site at www.printronix.com

Training Available On Printronix Products

Printronix offers Product Maintenance Training Classes designed to enhance the knowledge of your service personnel. Led by Printronix’ staff of highly trained, experienced instructors, these structured classes include:

• Hands-on work with the product

• Theory of operation

• Diagnosis of equipment failures

• Preventive and corrective maintenance requirements and procedures.

Customized classes designed to meet your specific needs are available upon request. Call Customer Training at (714) 368-2595 or visit the Printronix website at www.printronix.com.

Corporate Offices

Warnings And Special Information

For your safety and to protect valuable equipment, read and comply with all information highlighted under special headings:

WARNING

Conditions that could harm you and damage the equipment.

WARNING

Achten Sie auf folgendes, um keine Personen in Gefahr zu bringen bzw. das Gerät zu beschädigen.

WARNING

Condiciones que pueden causar daños a personas y equipos.

WARNING

Conditions à respecter pour éviter tout danger corporel et dommage matériel.

WARNING

Condizioni che possono arrecare danni alle persone e alle apparecchiature.

CAUTION

Conditions that could damage the printer or related equipment.

IMPORTANT

Information vital to proper operation of the printer.

NOTE: Information and helpful tips about printer operation.

Manual Conventions

• Operator panel keys are printed in uppercase letters.

Example: Press the PAUSE key and then press ENTER.

• Operator panel keys are often shown by their symbol or icon (located on

the control panel directly below the key).

Example: Press the

↵ key for ENTER.

• Liquid Crystal Display (LCD) messages are printed in uppercase letters

inside quotation marks ( “ ” ).

Example: When “OFFLINE” appears on the LCD, you may release the PAUSE key.

• LCD fault messages display the specific fault in uppercase letters on the

top line. A corrective action in upper and lowercase letters displays on the bottom line.

Example: PAPER OUT

Load Paper

• Key combinations are indicated by the + (plus) symbol.

Example: Press ↑ + ↓ means

Press the Up ↑ key and the Down ↓ key at

the same time.

Warnings And Special Information

Chapter 1 The SL5000r/T5000r

Series RFID/Label Printer

The SL5000r/T5000r Series RFID/Label Printer

NOTE: As used in this manual, the terms “T5000r” and “printer” refer to all

models within the series. “SL” refers to all SmartLine RFID models.

The T5000r series consists of a family of high quality, direct thermal and thermal transfer printers specifically designed for printing labels and tags from any MS-DOS

, Windows®, ASCII, or EBCDIC (with the Coax/Twinax option)

based compatible computer.

The T5000r, Smart Ready, and SmartLine series are comprised of the products detailed in Table 1.

NOTE: All 4” models are Smart Ready.

* Direct Thermal only 4 inch models (no ribbon transfer support)

Table 1. The T5000

, Smart Ready, and SmartLine Series

Model

Max Print

Speed (ips)

Printing

Density (dpi)

Max Print

Width (inches)

T5204r

10 203 4.1

T5204r DT* 10 203 4.1

SL5204r MP2 10 203 4.1

T5304r

8 300 4.1

T5304r DT* 8 300 4.1

SL5304r

8 300 4.1

SL5304r MP2 8 300 4.1

T5206r

10 203 6.6

SL5206r MP2 10 203 6.6

T5306r

8 300 6.6

SL5306r MP2 8 300 6.6

T5208r

8 203 8.5

T5308r

6 300 8.5

Standard Features

• Emulations:

• Printronix LinePrinter Plus

(LP+). Provides direct compatibility with Printronix P-Series printers, Epson FX-1050, Proprinter IIIXL, and Serial Matrix Printers.

• Printronix IGP

/PGL®. Provides printer system commands for text,

barcodes, graphics, lines, and boxes.

• Printronix IGP

/VGL. Emulates the QMS Code V™ Version II programming language to produce on-line forms, bar codes, and alphanumeric text generation in both normal and high resolution.

• ZGL, TGL, IGL, STGL, and DGL Interpreters: PPI/ZGL (Zebra

PPI/TGL (TEC

), PPI/IGL (Intermec®), PPI/STGL (SATO®), and

PPI/DGL (Datamax

) interpreters are powerful integration tools that allow the SL5000r/T5000r to function in virtually all legacy ZPL, TEC, IPL, SATO, and DPL™ application environments without requiring modification to host data stream.

• Thermal Transfer and Direct Thermal Printing: On all printers (except

DT models, which print only in thermal mode).

• Standard Interfaces:

• Serial: RS-232

• USB 2.0 Universal Serial Bus

• Parallel: Centronics

-compatible parallel, IEEE® 1284 compliant

parallel

NOTE: The interface cable needed to connect the printer to the host device is

supplied by the user.

• Bar Codes: Supports over 20 types of bar codes.

• Download: Fonts, forms, and graphics to printer memory.

• Resident Fonts: Letter Gothic Bold (#93779), Courier Bold (#93952),

CG Triumvirate Bold Condensed (#92250), OCR-A (#90993), OCR-B (#91409), CG Triumverate (#92244), CG Triumverate Bold (#92248), and CG Times (#92500).

• High Resolution Printhead: For sharp graphics and text.

• Label Taken Sensor: Detects removal of labels in Tear-Off mode (and in

Peel-Off mode when optional rewinder is installed).

• Tear-Off Mode: Positions the label at the tear-off position and detects its

removal before printing the next label.

• Tear-Off Strip Mode: Prints a specified number of labels and positions

the last label at the tear-off position.

• 32MB DRAM memory (fixed).

• 8MB Flash memory (SIMM).

Chapter 1 The SL5000r/T5000r

Series RFID/Label Printer

• Auto Label Mapping

: For compatibility with programs written for

Printronix line matrix printers.

• Ventless System: For operation in environments with airborne

particulate matter without compromising performance.

Optional Features

Ask your authorized representative about the following enhancement options:

• Coax/Twinax Host Interface: Provides connection to a host computer

system using a coaxial or twinaxial interface.

• Fonts: A selection of purchasable fonts can be loaded from the host

computer into printer memory.

• GPIO (General Purpose Input/Output): Enables a T5000r printer to

interface with an external device such as a label applicator system. GPIO is available as a factory option or field installable kit that also includes a mating connector for field interface, installation instructions, and operation manual.

• Internal Label Rewinder: In label peel-off mode, peels off labels one at a

time before printing the next label and rewinds the liner into a discardable roll. In batch rewind mode, rewinds printed labels into a removable roll.

• IPDS: Available for coax/twinax, a NIC, or a combination of both. The

printer may be ordered with this option installed and the required hardware to support it, or it can be field installed by an authorized service representative at a later date. The printer must have a coax/twinax interface or NIC, and 300 dpi printhead installed to support this field installed option.

NOTE: RFID is not supported in IPDS applications.

• Media Cutter: Automatically cuts printed media when the media exits the

printer. Available for 4, 6, and 8 inch printers.

• Media Cutter Tray: Used with the media cutter option to catch and collect

the cut media in a bin.

• Memory Expansion: 16MB Flash SIMM replaces standard 8MB Flash

SIMM to provide additional memory for fonts, forms, and logos.

• Network Interface Card (NIC): The 10/100BaseT NIC connectivity

option provides wired networks in either an internal or external option that allows you to attach the printer to a LAN (Local Area Network) instead of directly to a host computer. The PrintNet Enterprise Suite (PNE) remote management software is standard with this option.

• NIC, Wireless: This card provides wireless 802.11b/g connectivity

without expensive cabling and reconfigurations required from a wired network. PNE is standard with this option.

The Printing Process

• Online Barcode Validator: Analyzes each bar code to ensure it meets

stringent scanning standards. This inspection validates the symbology specifications of both linear and PDF417 bar code images. Bad bar code labels are cancelled and good replacement labels are printed automatically.

• Power Cart: The power cart is an ergonomically designed cart with

durable steel frame and battery support systems for maximum maneuverability. The combination of the wireless T5000r and the rugged power cart delivers a mobile on demand bar code printing system.

• RFID Encoder: The RFID (Radio Frequency Identification) encoder

reads and writes information to smart labels (with embedded RFID tags).

NOTE: The RFID encoder is standard on the SL5000r, and optional for the

T5000r.

• RS-422: Serial interface option.

• TN5250/TN3270: Enables your printer to communicate with an IBM host

through a NIC using the 5250/3270 datastream. This feature allows you to use an application generated for the coax/twinax emulation to be printed through the NIC.

NOTE: RFID is not supported by TN5250/3270 applications.

For more information about printer options, see Appendix B.

Thermal Printer Technology

Quiet and fast, with excellent print quality, your multifunction thermal printer uses an inline thermal printhead. The thermal printer operates differently from a line matrix or laser printer, because the thermal printer uses a printhead with heating elements and special paper or ribbon.

The Printing Process

The thermal printhead allows two modes of operation:

• Direct Thermal

During

direct

thermal printing, the thermal printhead selectively heats

small, rectangular

thermal

dots. When these contact the coated thermal paper, the dyes and developers in the coating react to the heat and develop an image. This mode of printing is generally used for short-term labeling applications.

• Thermal Transfer

During thermal

transfer

printing, the heated thermal dots contact a thermal ribbon. The heat reacts with the ribbon and bonds the image to the paper. This method is used especially for abrasive, long-storage applications and for specialized applications, such as in extreme environmental conditions or where tamper-proofing is required.

NOTE: Thermal transfer is not supported on 4 inch DT model printers.

Chapter 1 Thermal Consumables

Dynamic Print Control

Dynamic print control is a unique feature of your thermal printer that provides excellent print quality by preventing unevenness of print density.

Print quality largely depends on how the thermal paper or the thermal ribbon and thermal transfer paper responds to the heat of the thermal printhead. During printing, the thermal printhead must reach a set temperature in the shortest possible time. Then it must cool down to the original temperature in the shortest possible time after printing. Thus print quality is dependent on the precise control of the energy supplied to the thermal dots.

The dynamic print control is a method for predicting the quantity of heat required to print dots based on the results of the previous printing. This prevents unevenness of print density and results in the printing of narrowladder bar codes or vertical grid lines that are straight from the microscopic viewpoint.

Thermal Consumables

Media Selection

Since there are two print modes of operation, there are two kinds of thermal media:

• Direct thermal media

• Thermal transfer media

Direct thermal media is paper coated with special chemicals that act as an accelerator, acceptor dye, and binder. During direct thermal mode, the heat from the thermal printhead contacts the paper and causes a chemical reaction.

Thermal transfer media requires ribbon. A wide range of Printronix thermal transfer media is available, such as film or synthetic paper substitutes. Most of these media options can be die-cut for easy label applications. The wide selection of media sizes and face stocks have been tested with Printronix ribbons for print quality and usage. Consult your Genuine Printronix Supplies Catalog, call the Printronix Customer Solutions Center at (714) 368-2686, or access the Printronix web page at www.printronix.com.

NOTE: The term “media” used in this manual refers to all the different kinds

of paper or tag stock that can be used in the printer.

See “Genuine Printronix Media” on page 359 for more information.

Ribbons

Printronix offers a wide range of ribbons specifically engineered to enhance printing capabilities and to prevent premature printhead wear. Therefore, you should use a Genuine Printronix Thermal Ribbon in your printer.

See “Genuine Printronix Thermal Transfer Ribbons” on page 358 for more information.

Unpacking The Printer

Setting Up The Printer

Unpacking The Printer

The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required.

CAUTION

Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer. The discharge of accumulated electrostatic energy can damage or destroy the printhead or electronic components used in this device.

CAUTION

Do not place the printer on its backside during unpacking or handling, because you may damage the printer interface connector.

1. Remove the tape strips from the media cover. Lift open the media cover.

2. Remove the tape securing the foam pad to the inside of the media cover.

3. Remove the foam pad between the front door and the frame.

Tape Strips (2)

Foam Pads (2)

Media Cover

Frame

Chapter 1 Setting Up The Printer

4. Remove the foam pad between the pivoting deck and the frame.

5. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.

6. Remove the foam pad from between the printhead and the platen (rubber roller).

7. Close the pivoting deck and media cover.

Foam

Foam Pad

Deck Lock Lever

Pivoting Deck

Platen

Printhead

Installation

The following sections will guide you through the printer installation process.

1. Place the printer on a flat level surface that allows easy access to all sides of the printer.

CAUTION

Never operate the printer while it is resting on its side or upside down.

2. Check that the printer power switch is in the OFF (O) position.

WARNING

Failure to properly ground the printer may result in electric shock to the operator.

In compliance with international safety standards, this printer has been equipped with a three-pronged power cord. When inserted in a correctly wired power outlet, the ground conductor will ensure that the printer chassis is at ground (earth) potential. Do not use adapter plugs or remove the grounding prong from the cable plug. If an extension cord is required, ensure that a three-wire cable with a properly grounded plug is used.

3. Attach the AC power cord to the AC power receptacle in the back of the printer.

CAUTION

Verify the required voltage on the printer’s model number label on the rear of the printer.

4. Attach the AC power cord to a grounded (three prong) electrical outlet of the proper voltage.

Chapter 1 Setting Up The Printer

5. Attach Interface:

a. Parallel Interface

Attach a suitable parallel printer cable from the computer to the Centronics/IEEE 1284 interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.

b. Serial Interface

Attach a suitable serial printer cable from the computer to the DB-9 RS-232 serial interface connector at the back of the printer. For additional information on serial cable wiring, refer to “Diagnostics And Troubleshooting” on page 303.

NOTE: The printer supports simultaneous connection of the parallel, serial,

and USB interfaces using the Auto Switching feature. Auto Switching is described on page 295.

Parallel Interface

Serial Interface

Debug Interface

Standard Interface Panel

USB Connection

Status LEDs

Installation

NOTE: The software turns on the amber status LED at power-up. If a

hardware problem is detected at power-up the amber LED will blink continuously.

The hardware turns on the green LED at power-up. If a problem is detected with the software stored in the printer’s flash memory both the amber and green LEDs will alternately blink continuously.

Under normal conditions, both LEDs remain on continuously.

If your printer is equipped with the optional Coax/Twinax optional RS-422 and optional Network Interface Card (NIC), the rear I/O panel will appear as illustrated below.

NOTE: The printer does not support simultaneous connection of the coax

and twinax interfaces using the Auto Switching feature. Auto Switching is described on page 295.

RS-422

NIC Connection

Coax Connection

Coax/Twinax, RS-422, and NIC Interface Panel

Twinax Connection

Chapter 1 Setting Up The Printer

If your printer is equipped with the optional Wireless and Optional GPIO it will appear as illustrated below.

c. Coax Connection

Attach a suitable coaxial cable from the computer to the coax connector located in the I/O plate in the back of the printer.

d. Twinax Connection

Attach a suitable twinax cable from the computer to the twinax connector located in the I/O plate in the back of the printer.

e. NIC Connection

Insert a suitable NIC cable from your hub or switch to the NIC connector located in the I/O panel in the rear of your printer.

Wireless And GPIO Interface Panel

Wireless Antenna

Wireless Interface

GPIO Connection

2 Operation

Controls And Indicators

Power Switch

The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, a series of initialization messages will appear on the Liquid Crystal Display (LCD) on the control panel.

To remove power, place the power switch in the O (OFF) position.

Control Panel

The control panel is located on the front of the printer and includes an LCD, indicators, and control keys (buttons). These are described in the following tables. (Also refer to Chapter 3.)

OFFLINE

Liquid Crystal Display (LCD)

Online Status Indicator

Job In Process Indicator

Chapter 2 Controls And Indicators

Status and Display Indicators

Indicator Description

Function in

Online Mode

Function in

Offline Mode

Function in

Menu Mode

Online Status Indicates when the

printer is online, offline,

or when there is a fault

condition.

Stays lit when the

printer is online, ready

to print, and accept

data from the host.

Flashes during a fault

condition.

Off when the printer is

offline.

Flashes during a fault

condition.

Off.

Flashes during a fault

condition.

Liquid Crystal

Display (LCD)

A backlighted liquid

crystal display with two

rows of 16 characters

each.

Displays “ONLINE,” the

interface type, and

emulation in use.

During a fault condition,

displays the specific

fault message and the

corrective action.

Displays “OFFLINE.”

During a fault

condition, displays the

specific fault message

and the corrective

action.

Displays main menu,

submenu, or option.

During a fault

condition, displays the

specific fault message

and the corrective

action.

Job In Process Indicates when the

printer is receiving or

processing data.

Flashes when receiving

data.

Stays lit when data has

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

Flashes when

receiving data.

Stays lit when data has

been processed and is

waiting to be printed.

Off when no data is

being received or when

no data remains in the

buffer.

None

Control Panel

Control Panel Keys

Button Description

Function in

Online Mode

Function in

Offline Mode

Function in

Menu Mode

PAUSE Key

Toggles the printer between

Online and Offline Modes.

Sets printer to Offline

Mode.

Sets printer to Online

Mode.

Sets printer to Offline

Mode.

JOB SELECT Key None Displays the name

and number of the last

loaded configuration

and allows you to load

the factory and/or

pre-stored printer

configurations.

Scrolls left through

main menus.

Decrements option

values within

submenus.

DECREMENT Key in

Menu Mode

FEED Key

UP Key in Menu Mode

Advances the media

one label length.

Advances the media

one label length.

Scrolls the current

menu selection one

level up.

TEST PRINT Key

Pressing the ↵ (ENTER) key

with a Diagnostic Test displayed

initiates the test. Pressing ↵

again terminates the test.

None Selects the Printer

Tests menu and

scrolls through the

Test Print patterns.

See “Printer Tests” on

page 239.

Scrolls right through

main menus.

Increments option

values within

submenus.

INCREMENT Key in

Menu Mode

Chapter 2 Controls And Indicators

Control Panel Keys (cont.)

Button Description

Function in

Online Mode

Function in

Offline Mode

Function in

Menu Mode

CANCEL Key

When the CANCEL key is enabled,

pressing it will clear all data in the

printer buffer and prevent printing of

that data.

Note: The factory default = Disable.

However, when the Coax/Twinax

Interface option is installed, the

factory default = Enable.

DOWN Key in Menu Mode

None Clears all data in the

printer data buffer

when enabled.

Scrolls the current

menu selection one

level down.

MENU Key Takes the printer

Offline and selects the

Menu Mode.

Selects the Menu

Mode.

Scrolls between main

menu selections.

ENTER Key

Pressing the ↵ (ENTER) key in

Menu Mode selects the displayed

option or value. An asterisk then

appears next to the option or value

indicating it has been selected.

Note: If the ENTER key is locked,

“ENTER SWITCH LOCKED”

displays on the LCD for one second.

Press the



(DOWN) and

↵ (ENTER) keys at the same time to

unlock the ENTER key.

None None Selects the current

menu value and

displays an asterisk

(*) next to the value.

Powering On The Printer

When you power on the printer, it executes a self-test. During the self-test, the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.

If there is a fault during the self-test, the ONLINE status indicator flashes, and a fault message appears on the display. The alarm may also sound, if configured to do so.

Operating Modes

The current operating mode can be selected through the control panel keys or can result from routine operations such as powering on the printer.

Online: In online mode, the printer can receive and print data sent from the host. Pressing the PAUSE key toggles the printer between the online and offline modes. The ONLINE status indicator is lit in online mode.

Offline: In offline mode, you can perform operator functions such as loading media or changing ribbon. Pressing the PAUSE key toggles the printer from offline to online mode. The ONLINE status indicator is not illuminated in offline mode.

Menu: Pressing the MENU key takes the printer offline and into Menu mode. In this mode, you can navigate through all configuration and status menus and change the printer configuration.

Fault: In fault mode, a fault condition exists that must be cleared before printing can continue. The ONLINE status indicator flashes, the alarm beeps (if configured to do so), and a descriptive fault message displays.

The fault must be corrected first and then the message cleared by pressing the PAUSE key before normal printing can continue.

Media Handling Modes

Before you load media, you must decide which media handling mode to use:

• Continuous. Prints on the media and sends it out the front of the printer.

When the optional internal rewinder is installed, use “Continuous” for Batch Rewind mode (see page 54).

• Tear-Off Strip. Prints on the media and sends it out the front until the

print buffer is empty then positions the last label over the tear bar for removal.

• Tear-Off. After each label is printed, the printer positions the label over

the tear bar and waits for you to tear off the label before printing the next label (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed.

Chapter 2 Loading Media And Ribbon

• Peel-Off. When the optional internal rewinder is installed, the printer

prints and peels die-cut labels from the liner without user assistance. The label liner is wound on the rewinder. The printer waits for you to take away the label before printing the next one (on-demand printing). A “Remove Label” message will display to remind you to remove the label before the next one can be printed. For Label Peel-off information, see page 60.

• Cut. When the optional media cutter is installed, the printer automatically

cuts media after each label is printed or can cut the media after a specified number of labels have been printed using a software cut command.

Once you have decided on the mode, configure the printer. See Chapter 3 for more information.

Loading Media And Ribbon

NOTE: This section describes the procedures for loading various types of

media and ribbon. You can also refer to instructions on the printer itself, on a label on the inside of the media cover.

The term “media” in this manual refers to all the different kinds of paper, label, or tag stock material that can be printed on by the printer. Your thermal printer can print on continuous paper, adhesive backed labels, or non-adhesive tags packaged in roll or fanfold form.

CAUTION

DO NOT TOUCH the printhead or the electronic components under the printhead assembly. The discharge of electrostatic energy that accumulates on the surface of the human body or other surfaces can damage or destroy the printhead or electronic components used in this device.

CAUTION

Do not close the pivoting deck without label stock installed between the printhead and the platen, because debris on the platen may damage the printhead.

IMPORTANT

Adhesive backed labels that DO NOT lay flat on the liner can jam the printer. This can cause the label to peel off the liner. The exposed edges can stick to the label guides and rollers inside the printer.

If you run out of labels while printing, do not turn off the printer while reloading labels, because you can lose data.

Loading Roll Media

1. Open the media cover.

2. Slide the blue media hanger guide outward to the end of the media hanger, and flip it up horizontally.

3. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.

4. Slide the blue media width guide close to the outside end of the media damper.

Media Hanger

Media Hanger Guide

Media Width Guide

Deck Lock Lever

Pivoting Deck

Media Cover

Media Damper

Chapter 2 Loading Media And Ribbon

5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer.

6. Place the media hanger guide under the media hanger and against the lower part of the label core at a 45 degree angle (as shown). This position provides the required tension for a new label roll and the desired drag for a partial label roll.

Media Roll

Media Hanger Guide

Media Hanger

Loading Roll Media

7. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.

You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

Media Damper

Printhead

Platen (Rubber Drive Roller)

Media and Ribbon Loading Instruction

Media

Chapter 2 Loading Media And Ribbon

8. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper.

9. Push the blue media width guide in until it is flush with the outer edge of the media.

10. Check the horizontal position of the lower media sensor (located under the media guard), and refer to “Positioning The Media Sensors” on page 66.

Media Sensor Handle

Media Guard

Lower Media Sensor

Fixed Guide

Media Damper

Media Width Guide

Loading Roll Media

11. Slide the upper sensor directly over the lower sensor.

12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.

Upper Sensor

Visible Red Beam

Lower Sensor

Upper Sensor Handle

Media Guard Opening

Guide Notch

Media (left edge)

Chapter 2 Loading Media And Ribbon

13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position.

IMPORTANT

Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINTHEAD UP” fault message to display.

14. Verify that Print Mode in the printer configuration menu is set for the media type installed (Direct or Transfer). The Print Mode submenu is located in the QUICK SETUP menu. See “Main Menu” on page 95 for details.

15. Verify the printhead pressure is properly set. See “Printhead Pressure Adjustment” on page 64.

16. Verify the pressure blocks are properly positioned. See “Printhead Pressure Block Adjustments” on page 65.

17. Verify the Gap/Mark Sensor selection matches the type of media installed. See “Sensing Different Media Types” on page 71.

Deck Lock Lever

Pivoting Deck

Loading Roll Media

For direct thermal operation (no ribbon required):

• If you have not run an Auto Calibrate, do so now. See “Running Auto

Calibrate” on page 72.

• If you have already run an Auto Calibrate, complete the following

steps:

a. Close the media cover.

b. Press the FEED key once to verify that the media advances.

c. Press the PAUSE key to place the printer online.

For thermal transfer operation (which uses a ribbon):

Complete the ribbon loading procedure (see “Loading Ribbon” on page 51).

Chapter 2 Loading Media And Ribbon

Loading Fanfold Media

1. Open the media cover.

2. Slide the media hanger guide outward to the end of the media hanger and rotate it upward to a horizontal position to remove any roll media.

3. Place the fanfold media either behind or beneath the printer, depending on the desired fanfold supply location. Insert the first few labels through either the rear or bottom panel opening.

4. Place the media over the media hanger, flush against the back of the printer.

5. Flip up the media hanger guide and slide it in against the outer edge of the fanfold media.

6. Flip the fanfold tension arm down by pushing on it through the opening at the top of the media hanger guide.

7. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.

Media Hanger

Fanfold Media

Media Hanger Guide

Fanfold Tension Arm

Deck Lock Lever

Pivoting

Deck

Media Cover

Bottom Panel Opening

Loading Fanfold Media

8. Slide the media width guide outward to the end of the media damper.

9. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.

Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper.

10. Slide the media width guide inward against the outer edge of the media.

11. Check the horizontal position of the lower media sensor (located under the media guard), and refer to “Positioning The Media Sensors” on page 66.

Media Sensor Handle

Media Guard

Media Sensor

Fixed Guide

Media Damper

Media Width Guide

Chapter 2 Loading Media And Ribbon

12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.

Guide Notch

Media (left edge)

Loading Fanfold Media

13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position.

IMPORTANT

Ensure the pivoting deck is down and locked before attempting to advance media or print. Failure to do so will cause the “PRINTHEAD UP” fault message to display.

14. Verify that Print Mode submenu is set for the media type installed (direct or transfer). The Print Mode submenu is located in the QUICK SETUP menu. See “Main Menu” on page 95 for more information. Also, if thermal transfer media is installed, see “Loading Ribbon” on page 51.

15. Verify the printhead pressure is properly set. See “Printhead Pressure Adjustment” on page 64.

16. Verify the pressure blocks are properly positioned. See “Printhead Pressure Block Adjustments” on page 65.

17. Verify the Gap/Mark Sensor selection matches the type of media installed. See “Sensing Different Media Types” on page 71.

Deck Lock Lever

Pivoting

Deck

Chapter 2 Loading Media And Ribbon

For direct thermal operation (no ribbon required):

• If you have not run an Auto Calibrate, do so now. See “Running Auto

Calibrate” on page 72.

• If you have already run an Auto Calibrate, complete the following

steps:

a. Close the media cover.

b. Press the FEED key once to verify that the media advances.

c. Press the PAUSE key to place the printer online.

For thermal transfer operation (which uses a ribbon):

Complete the ribbon loading procedure (see “Loading Ribbon” on page 51).

Loading Ribbon

Skip this section for 4 inch DT models or when using direct

thermal printing.

1. Install the ribbon take-up core on the ribbon take-up spindle.

NOTE: The first ribbon take-up core comes with the printer. Thereafter, use

the core from the old (used up) ribbon.

2. Slide the ribbon roll onto the ribbon supply spindle until it stops against the spindle flange.

3. Open the pivoting deck by rotating the deck lock lever fully clockwise until the deck swings upward.

Ribbon Roll

Ribbon Supply Spindle

Deck Lock Lever

Pivoting Deck

Ribbon Take-Up Core

Ribbon Take-up Spindle

Chapter 2 Loading Media And Ribbon

4. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead.

You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.

Media

Printhead

Rear Ribbon Guide Roller

Ribbon

Loading Ribbon

IMPORTANT

Do not attach the ribbon to the ribbon take-up spindle without a fiberboard take-up core installed.

5. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle using the adhesive on the ribbon leader.

6. Manually rotate the spindle clockwise until the clear leader has passed the printhead.

7. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.

8. Verify that Print Mode (in the QUICK SETUP menu) is set for Transfer. See “QUICK SETUP” on page 106 for more information.

Ribbon Take-up Spindle

Ribbon Take-up Core

Media Cover

Media and Ribbon Loading Instructions

Chapter 2 Using The Optional Internal Rewinder

9. If you have not run an Auto Calibrate with this media and ribbon, do so now. See “Running Auto Calibrate” on page 72.

10. Press the FEED key once to verify that the media and ribbon advance.

11. Press the PAUSE key to place the printer online.

12. Close the printer media cover if the rewinder is not needed.

Using The Optional Internal Rewinder

The printer can be set up to rewind labels after they have been printed (Batch Rewind Mode) or to automatically peel labels from their backing and dispense them one at a time while rewinding the liner (Peel-Off Mode). Both modes require an internal rewinder, which is available as a factory installed or a field unit option.

Batch Rewind Mode

Batch Rewind allows you to automatically rewind printed labels into a roll using the optional internal rewinder.

Configuring the Printer Menu

1. Set Media Handling to “Continuous” under the QUICK SETUP menu. (See Chapter 3, “Configuring The Printer” for more information.)

2. Press the PAUSE key until “OFFLINE” displays.

Batch Rewind Mode

Installing The Media Guide

The media guide must be installed when using Batch Rewind mode.

To install the media guide:

1. Open the front door by pulling it upwards, then forward.

2. The bottom of the plastic media guide is shaped like a hook and the top has a groove:

a. Hook the bottom of the media guide under the bottom edge of the

front door.

b. Snap the groove on the media guide to the top edge of the front door.

3. Close the front door.

Media Guide

Groove

Hook

Front Door

Chapter 2 Using The Optional Internal Rewinder

Loading Media

1. To load media, refer to “Loading Roll Media” on page 39 and complete steps 1 through 10.

Rewinder

Rewinder Release Lever

Batch Rewind Mode

2. Thread the media over the front of the media guide and through the opening under the front door toward the internal rewinder.

IMPORTANT

If you do not complete the following step, it will be extremely difficult to remove the printed labels from the rewinder.

3. Turn the release lever on the rewinder counterclockwise and lock it in place. This forms a raised ridge along the width of the rewinder.

4. Insert the leading edge of the media into the closest slot of the rewinder, and slide the media against the back flange.

5. Hold the media edge in the slot and manually rotate the rewinder one full revolution counterclockwise until the media is taut.

Rewinder Release Lever

Slot

Media Guide

Media

Back Flange

Raised Ridge

Slot

Rewinder Release Lever

Media or Liner

Chapter 2 Using The Optional Internal Rewinder

6. Press down on both sides of the pivoting deck and rotate the deck lock lever counterclockwise against its stop to place the printhead assembly into the printing position.

7. Press the FEED key to advance the media to the next TOF (Top-of-Form) position.

8. Press the PAUSE key until “ONLINE” displays.

9. Close the media cover.

IMPORTANT

The rewinder supports a maximum diameter of five inches of printed labels. Exceeding this diameter can cause printed labels to rub on the bottom pan.

Deck Lock Lever

Media Cover

Batch Rewind Mode

Removing Printed Media from the Rewinder

1. Open the media cover.

2. Press the FEED key to advance the last printed label past the printhead, and tear the liner from behind the last printed label.

3. Manually rewind the remaining printed labels onto the rewinder by turning the rewinder counterclockwise.

4. Turn the release lever on the rewinder clockwise.

5. Slide the roll of printed labels off the rewinder.

Printhead

Release Lever

Rewinder

Chapter 2 Using The Optional Internal Rewinder

Label Peel-Off

You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner.

You can install the media guide to prevent long labels from accidentally adhering to the front door assembly, but it is normally not needed when using labels less than two inches long (see “Installing The Media Guide” on page 55).

Configuring the Printer Menu

1. Set Media Handling to “Peel-Off” under the QUICK SETUP menu. (See Chapter 3, “Configuring The Printer” for more information.)

2. Press the PAUSE key until “OFFLINE” displays.

Loading Media

1. If you want to install the media guide to print long labels, do so now by completing the steps listed in “Installing The Media Guide” on page 55.

2. Open the media cover and refer to the Label Peel-Off illustration on the Ribbon and Media Loading instruction label on the inside of the cover.

3. Open the front door by pulling it upward, then forward.

4. Open the pivoting deck by rotating the deck lock lever clockwise until the deck swings upward.

5. Thread the media (label and liner) over the tear bar and around the bottom roller, then through the opening at the bottom of the front door and into the printer.

Pivoting Deck

Deck Lock Lever

Front Door

Bottom Roller

Tear Bar

Media Guide

Label Peel-Off

IMPORTANT

If you do not complete the following step, it will be difficult to remove the liner from the rewinder.

6. Turn the release lever on the rewinder counterclockwise and lock it in place. This forms a raised ridge along the width of the rewinder.

7. Insert the leading edge of the media into the closest slot of the rewinder, and slide the media against the back flange.

8. Hold the media in the slot and rotate the rewinder one full revolution counterclockwise until the media is taut.

9. Remove labels from the liner so that behind the tear bar the liner is void of labels for about 1.5 inches and below the tear bar for about 2 inches.

10. Close the front door.

11. Complete the media routing as shown above.

Back Flange

Raised Ridge

Slot

Rewinder Release Lever

Liner

Chapter 2 Using The Optional Internal Rewinder

12. Press down on both sides of the pivoting deck and rotate the deck lock lever fully counterclockwise.

13. Press the FEED key. The label advances to the peel-off position, and “Remove Label” displays on the LCD.

14. Manually remove the peeled label from the printer.

15. Press the PAUSE key until “ONLINE” displays.

16. Close the media cover.

IMPORTANT

The rewinder supports a maximum diameter of 5 inches of liner. Exceeding this diameter can cause the liner to rub on the bottom pan. The rewinder is designed to support the full amount of liner from a standard 8 inch diameter media roll.

Deck Lock Lever

Media Cover

Removing The Media Guide

Removing Label Liner from the Rewinder

1. Open the media cover.

2. Open the front door.

3. Tear the liner at the tear bar.

4. Manually rewind the remaining liner onto the rewinder by turning the rewinder counterclockwise.

5. Turn the release lever on the rewinder clockwise.

6. Slide the roll of label liner off the rewinder and discard.

Removing The Media Guide

Remove the media guide from the front door when using Tear-Off or Tear-Off Strip media handling, because you will need to tear the label downward against the tear bar.

1. Open the front door by pulling it upward, then forward.

2. Grasp the upper right corner of the media guide and pry it off of the top of the front door.

3. After removing the media guide, close the front door.

4. Open the pivoting deck and load paper and ribbon normally (see “Loading Media And Ribbon” on page 38).

Media Guide

Groove

Hook

Front Door

Tear Bar

Chapter 2 Printing Adjustments

Printing Adjustments

Printhead Pressure Adjustment

Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The printhead pressure adjustment dial is shown above. The value shown at the bottom of the dial is the active setting.

In general, adjust printhead pressure to the lowest value which produces the desired print quality. Die cut labels usually require a setting of 4, while heavy stock requires a setting of 6 to max. The numbers on the printhead pressure adjustment lever are relative only and do not indicate a specific printhead pressure or media thickness. By following this procedure, you will minimize printhead wear.

Printhead Pressure Adjustment Dial

Active Pressure Setting

Printhead Pressure Block Adjustments

Printhead pressure block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.

Left Pressure Block

Under normal printing conditions, the left block should be set with its handle aligned with the bold mark on the pressure block adjustment scale. When using media or ribbon widths less than one-third the printer’s maximum printing width, you may need to manually slide the left pressure block further to the left.

Right Pressure Block

The right pressure block should be positioned with its pointer (handle on 4 inch printer models) near the right edge of the media or ribbon in use. Turn the lead screw knob clockwise to move the block right or counterclockwise to move it left.

Check the pressure block positioning by printing the Grey test pattern:

1. Press the PAUSE key until “OFFLINE” appears on the LCD.

2. Press the TEST PRINT key until “Printer Tests/Grey” displays.

Lead Screw Knob

Right Pressure Block Pointer

Pressure Block

Adjustment Scale

Left Pressure

Block

Left Pressure Block Handle

Right Pressure Block

Chapter 2 Printing Adjustments

3. Press the ↵ key to start the Grey test pattern. The pattern will start and

continue to print.

4. Press ↵ again to stop printing.

5. Check the test pattern. If necessary reposition the pressure blocks to obtain a uniform print density across the media width. In most cases, only the right pressure block may need to be adjusted.

6. Whenever you reposition a pressure block, run the Grey test pattern to verify the print pattern is acceptable.

Positioning The Media Sensors

Your printer is equipped with upper and lower media sensors that detect the top-of-form position on media with label length indicators (gaps, notches, holes, or black marks). These sensors also detect when a Paper Out condition exists.

The media sensors should not be placed in the path of media features that could cause false gap detection or paper out faults. Such features are dark pre-printing, rounded die-cut label corners, vertical gaps associated with side-by-side labels, and extraneous cut-outs, as shown below.

Vertical Gap and Rounded Die-cut Label Corners

Extraneous Cut-out

Dark Pre-printing

Position the media

sensors in either of

the grey shaded

areas.

Positioning The Media Sensors

Sensing Media with Horizontal Black Marks (Mark) or Media with No Label Length Indicators (Disable)

Sensing Media with Horizontal Black Marks

Position the lower media sensor for detecting horizontal black marks located on the underside of media, and position the upper sensor above the lower sensor to provide a consistent background.

1. Check the position of the sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

2. Use the sensor handle to manually position the sensor to the center of the black mark on the media.

3. Select “Mark” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See “Sensing Different Media Types” on page 71.

4. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 72.

Sensing Media with No Label Length Indicators

1. When using media without label length indicators (no gaps, notches, holes, or marks) or when you want to ignore all existing length indicators, place the lower sensor in the center of the media so it can detect when a Paper Out condition exists. Also set the upper sensor above it.

2. Select “Disable” in the Gap/Mark Sensor submenu under CALIBRATE CTRL. See “Sensing Different Media Types” on page 71.

3. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 72.

Lower Sensor

Media Guard Opening

Black Mark (underside of media)

Sensor Handle

Visible Red Beam from Lower Sensor

Chapter 2 Printing Adjustments

Sensing Media with Gaps, Notches, or Holes (Gap)

Position the lower media sensor for detecting gaps, notches, or holes in media with a white background. Place the upper sensor above the lower sensor to provide a consistent background.

NOTE: The 4 inch SL5000r/T5000r media guard is divided into three open

sensor areas. Make sure the media sensor is placed in an open area.

1. Position the lower sensor directly under the center of the gap, notch, or hole.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the gap, notch, or hole in the media.

4. Select “Gap” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See “Sensing Different Media Types” on page 71.

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 72.

Media Guard Opening

Visible Red Beam from Lower Sensor

Upper Sensor

Positioning The Media Sensors

Sensing Media with Dark Background Labels with Gaps (Advanced Gap)

NOTE: Ribbon is not displayed in this illustration. The upper and lower

sensors are designed to function with or without ribbon installed.

The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background on white or clear liner.

1. Position the lower sensor directly under the center of the gap, and then place the upper sensor directly over the lower sensor.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the gap in the media. Then use the handle on the upper sensor to position it directly above the lower sensor.

NOTE: When using ribbon, you may need to slide the ribbon to one side to

adjust the upper sensor.

4. Select “Advanced Gap” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See “Sensing Different Media Types” on page 71.

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 72.

Upper Sensor Handle

Media Guard Opening

Visible Red Beam

Lower Sensor

Upper Sensor

Chapter 2 Printing Adjustments

Sensing Dark Background Media with Notches or Holes (Advanced Notch)

NOTE: Ribbon is not displayed in this illustration. The upper and lower

sensors are designed to function with or without ribbon installed.

The upper sensor and lower sensor are used together to detect notches or holes in media with a black or dark underside. This combination can be found on tag stock that has a black vertical line along one edge on the underside of the label, interrupted by a notch or hole used as the label length indicator.

1. Position the lower sensor directly under the center of the notch or hole, and then place the upper sensor directly over the lower sensor.

2. Check the position of the lower sensor by looking through the long, narrow opening in the media guard. Use the visible red light emitting from the lower sensor as a reference pointer.

3. Use the sensor handle to manually position the sensor to the center of the notch or hole in the media. Then use the handle on the upper sensor to position it directly above the lower sensor.

NOTE: When using ribbon, you may need to slide the ribbon to one side to

adjust the upper sensor.

4. Select “Advanced Notch” in the Gap/Mark Sensor submenu under the CALIBRATE CTRL menu. See “Sensing Different Media Types” on page 71.

5. Perform an Auto Calibrate. See “Running Auto Calibrate” on page 72.

Visible Red Beam

Lower Sensor

Upper Sensor Handle

Media Guard Opening

Upper Sensor

Black line on underside of media

Sensing Different Media Types

The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. This is accomplished by selecting the correct sensor option: Gap, Mark, Advanced Gap, Advanced Notch, or Disable under Gap/Mark Sensor in the CALIBRATE CTRL menu. Figure 9 on page 349 illustrates the different media types and label length indicators used on them.

1. Press to place the printer in Menu mode.

2. Press ↓ and

↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press

until “CALIBRATE CTRL” displays.

4. Press ↓ until “Gap/Mark Sensor/Disable*” (the currently enabled) option

displays.

5. Press

+ or - until the option that matches the type of label length

indicators on the installed media displays:

• Mark. Select when using media that has horizontal black marks

located on the underside of the label liner or tag stock.

• Gap.

Select when using media with a liner space between die-cut labels or when using tag stock with notches or holes as label length indicators on white background media.

• Advanced Gap. Select when using media that has liner gaps

between die cut labels with black background.

• Advanced Notch. Select when using media with notches or holes

that interrupt a black vertical line on the underside of the media.

• Disable. Select when using media with no label length indicators (no

gaps, notches, holes, or black marks) or

when you want the printer to

ignore all existing label length indicators on the installed media.

NOTE: When you select Disable, the length of each label is based on the

Label Length value entered in the QUICK SETUP menu or the value sent via host software.

NOTE: If the printer detects a false PAPER OUT message when you change

from Advanced Gap or Advanced Notch to Gap or Mark sensing or vice-versa, press the PAUSE key and run Auto Calibrate.

6. Press

↵ to enable the displayed option. An asterisk (*) appears next to

the selection.

7. Press PAUSE until “OFFLINE” appears on the LCD.

8. Review “Calibrating The Media Sensors” on page 72.

9. Perform the Auto Calibrate procedure on page 72.

. . .

Chapter 2 Printing Adjustments

Calibrating The Media Sensors

Due to manufacturing differences in media and ribbon, the media sensors may have difficulty differentiating between the label and the liner or the label and the black mark. When this occurs, the printer may intermittently skip a label or display a fault message such as “GAP NOT DETECTED/See Manual” or “PAPER OUT/Load Paper.”

Media sensor sensitivity and reliability can be improved by changing the Gap/Mark Threshold and/or Paper Out Threshold values. You can change these values automatically by performing the Auto Calibrate or Manual Calibrate procedure in the CALIBRATE CTRL menu or change them manually by entering your own Gap/Mark Threshold or Paper Out Threshold values. (The changes take effect immediately within the current configuration menu.)

Auto or Manual Calibrate is completed successfully when the displayed Sensed Distance value correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (or one label + one gap). When Mark is selected, the Sensed Distance should match the length from the leading edge of one black mark to the leading edge of the next black mark.

When you have completed Auto or Manual Calibrate, you can verify the new values are correct by pressing the FEED key several times. Each time you press FEED, media advances one label and stops at the correct Top-of-Form position of the next label.

Once you confirm the correct values, save them to the desired configuration menu before powering off the printer. See “Saving A Configuration” on page 88.

Running Auto Calibrate

You can initiate Auto Calibrate via the TEST PRINT key (described in detail below) or via the CALIBRATE CTRL or DIAGNOSTIC menus in Menu mode.

NOTE: Verify that the Gap/Mark Sensor option (Gap, Mark, Advanced Gap,

Advanced Notch, or Disable) matches the installed media. See “Sensing Different Media Types” on page 71.

Check that the media sensors are horizontally positioned to permit sensing of the label length indicators. See “Positioning The Media Sensors” on page 66.

Make sure the Label Length value entered in the QUICK SETUP menu matches the physical length of the installed media. Entering the correct length forces the printer to advance media far enough during calibrate for long labels (so actual gaps, notches, and marks can be detected) and reduce the amount of media advanced for short labels.

If you try to do an Auto Calibrate when Peel-Off Media Handling is enabled, the LCD will display “CANNOT CALIBRATE/Disable PeelOff.” Before you can do an Auto Calibrate, you must select another media handling mode.

Running Auto Calibrate

1. Press the PAUSE key until “OFFLINE” appears on the LCD.

2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press the TEST PRINT key until “Printer Tests/Auto Calibrate” displays.

4. Press

↵. Media advances until it can accurately detect the label length

indicators and then stops at the Top-of-Form position. The Sensed Distance value will then display for one second.

5. Auto Calibrate is successful when the Sensed Distance value correctly matches that of the installed media:

• Gap/Mark Sensor = Gap, Advanced Gap, or Advanced Notch:

The Sensed Distance value is the physical length of one label plus the length of one gap, notch, or hole.

• Gap/Mark Sensor = Mark: The Sensed Distance value is the

physical distance from the leading edge of one black mark to the leading edge of the next.

• Gap/Mark Sensor = Disable: Not applicable. If Gap/Mark Sensor is

set to Disable, the Sensed Distance value will not be updated.

If “GAP NOT DETECTED” displays, run Auto Calibrate again.

If Auto Calibrate continues to end with an incorrect Sensed Distance value displayed or a fault message displayed, run Manual Calibrate as described on page 79 or see Table 17 on page 319.

NOTE: The amount of media sampled during Auto Calibrate is based on the

length of a label and transitions detected, without error, between a label and its label length indicators.

6. Press the PAUSE key until “OFFLINE” displays.

7. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.

NOTE: After a form feed, the position of the leading edge of the next label

depends on the type of Media Handling mode selected under the QUICK SETUP menu. Tear-Off and Tear-Off Strip Media Handling will position the label edge at the tear bar, while Continuous will position the label edge under the printhead.

8. Press the PAUSE key until “ONLINE” displays.

9. Once the Sensed Distance value is confirmed, you will need to save it to the desired configuration menu before powering off the printer. See “Saving A Configuration” on page 88.

Chapter 2 Printing Adjustments

Running Media Profile

The Media Profile printout shows the relationship of the Paper Out Threshold and the Gap/Mark Threshold values, illustrates if and when each label length indicator is detected, and shows the difference between the label length indicators and the label. The profile printout (see Figure 1 on page 75) helps you set the thresholds for difficult media. This includes pre-printed labels, labels with poor gap/media dynamic range, and smart labels that have embedded RFID tags.

Once Media Profile is initiated, the printer will continue to advance media and print the profile in landscape orientation until you press

↵ to stop printing.

NOTE: Verify the CALIBRATE CTRL menu Gap/Mark Sensor option (Gap,

Mark, Advanced Gap, Advanced Notch, or Disable) matches the installed media. See “Sensing Different Media Types” on page 71.

You will need a minimum installed label width of two inches to support the Profile printout.

Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. See “Positioning The Media Sensors” on page 66.

Ensure the Print Mode option selected in the QUICK SETUP menu matches the media installed. Select “Direct” for heat sensitive media (no ribbon required) or “Transfer” for thermal transfer media (ribbon required).

1. Press to place the printer in Menu mode.

2. Press ↓ and

↵ together until “ENTER SWITCH UNLOCKED” displays.

3. Press

until “CALIBRATE CTRL” displays.

4. Press ↓ until “Media Profile/Profile Print” displays and then press

↵. (The

printer will continue to print the profile until you press

↵.)

The printer will advance media and continue to print a dynamic profile image depicting the relationship of the label and any label length indicators detected.

5. Press

↵. The printer will stop printing.

6. Press the PAUSE key until “OFFLINE” displays.

NOTE: The Gap/Mark and Paper Out Threshold values shown on the Profile

printout represent the last values determined from a successful Auto or Manual Calibrate or the factory default values if no Auto or Manual Calibrate was performed.

. . .

Running Media Profile

Figure 1. Media Profile Printout

Gap Sensing

This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Gap in the CALIBRATE CTRL menu.

In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse. This may cause the printer to falsely use the antenna as the gap (top-of-form).

255

191

127

063

000

Paper Out(144)

Gap Mark(105)

255

191

127

063

000

Paper Out(110)

Gap(052)

Detected Amplitude

of the Antenna

Detected Amplitude

of the Gap

FEED

Media Sensor

Position

Indicates Type of Gap/Mark

Sensing Selected

Chapter 2 Printing Adjustments

To avoid this problem, increase the Threshold Range value to 60% or 70% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-Ref to Auto Calibrate).

NOTE: Any changes to Threshold Range will not take effect until you run an

Auto Calibrate again.

This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna as the gap (top-of-form).

255

191

127

063

000

Paper Out(110)

Gap(072)

Detected Amplitude

of the Antenna

Detected Amplitude

of the Gap

Media Senso r

Position

Indicates Type of Gap/Mark

Sensing Selected

FEED

Running Media Profile

Advanced Gap Sensing

This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Advanced Gap in the CALIBRATE CTRL menu.

In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse. If there is an increase in noise or the opacity of the liner or ribbon, the printer may falsely use the antenna or noise as the gap (top-of-form).

255

191

127

063

000

Paper Out(075)

Adv. Gap(030)

Detected Amplitude

of the Antenna

Detected Amplitude

of the Gap

Media Sensor

Position

FEED

Indicates Type of Gap/Mark

Sensing Selected

Chapter 2 Printing Adjustments

To avoid this problem, increase the Threshold Range value to 60% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-ref to Auto Calibrate).

NOTE: Any changes to Threshold Range will not take effect until you run an

Auto Calibrate again.

This will raise the Gap/Mark threshold high enough so that the printer will not falsely use the antenna or noise as the gap (top-of-form).

255

191

127

063

000

Paper Out(075)

Gap(040)

Detected Amplitude

of the Antenna

Detected Amplitude

of the Gap

Media Senso r

Position

FEED

Indicates Type of Gap/Mark

Sensing Selected

Running Manual Calibrate

Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’ ability to sense label length indicators on the installed media. You must first enable “Admin User” in the PRINTER CONTROL menu before accessing or initializing Manual Calibrate in the CALIBRATE CTRL menu.

NOTE: Verify the Gap/Mark Sensor option (Gap, Mark, Advanced Gap,

Advanced Notch, or Disable) matches the installed media. See “Sensing Different Media Types” on page 71.

Ensure the media sensors are horizontally positioned to permit sensing of the label length indicators. See “Positioning The Media Sensors” on page 66.

If you try to do a Manual Calibrate when Peel-Off Media Handling is enabled, the LCD will display, “CANNOT CALIBRATE/Disable PeelOff.” Before you can do a Manual Calibrate, you must select another media handling mode.

1. Press to place the printer in Menu mode.

2. Press the ↓ and

↵ keys together until “ENTER SWITCH UNLOCKED”

displays.

3. Press

until “PRINTER CONTROL” displays.

4. Press ↑ until “Admin User” displays, then press

+ until “Enable” displays.

5. Press

↵ to select Enable. An asterisk (*) appears next to “Enable.”

6. Press

until “CALIBRATE CTRL” displays.

7. Press ↓ until “Manual Calibrate/Run Calibrate” displays, then press the

↵.

8. Follow the instructions displayed on the LCD. Example: “REMOVE RBN&MEDIA/Press Enter” indicates that you must open the pivoting deck and remove the ribbon and media from under the printhead, close and lock the pivoting deck, and press the

↵ key.

9. During the last step of Manual Calibrate, the printer will advance the media and attempt to detect the label length indicators and stop at the Top-of-Form position. The Sensed Distance value will then display for one second. The calibrate is successful when the Sensed Distance value correctly matches that of the installed media. If “CALIBRATION FAIL/See Manual” displays, run Manual Calibrate again.

NOTE: The amount of media sampled during Manual Calibrate is based on

the length of a label and the transitions detected without error, between a label and its label length indicators.

10. Press the PAUSE key until “OFFLINE” displays.

. . .

Chapter 2 Cleaning

11. Press the FEED key several times. Each time you press FEED, the media advances one label length and stops.

NOTE: After a form feed, the position of the leading edge of the next label

depends on the type of Media Handling mode selected under the QUICK SETUP menu. Tear-Off and Tear-Off Strip Media Handling positions the label edge at the tear bar, while Continuous positions the label edge under the printhead.

12. Once the correct values are confirmed, save them to the desired configuration menu before powering off the printer. See “Saving A Configuration” on page 88.

Cleaning

Depending on the media used, the printer may accumulate residues (media dust, adhesives, etc.) as a by-product of normal printing. To maintain top printing quality, you should remove these residues by cleaning the printer periodically.

Exterior

Clean the exterior surfaces with a clean, lint-free cloth. If necessary, use a mild detergent or desktop cleaning solution.

NOTE: Do not use abrasive cleaning agents or solvents.

Interior

Clean the interior of the printer by removing any dirt and lint with a softbristled, non-metallic brush. Use a vacuum cleaner to remove the residue.

General Cleaning

Periodically clean all rollers, guides, and assemblies. Use low pressure air to remove dust in the printer. Use isopropyl alcohol and a cotton swab to clean any areas where media dust, adhesives, etc. have accumulated.

Cleaning The Printhead, Platen Roller And Media Sensors

NOTE: You do not need to turn off the printer before cleaning the printhead,

platen roller, or media sensors.

Printhead Cleaning

As you use your printer, the printhead may become dirty which can result in poor print quality. Clean the printhead each time you install new ribbon (thermal transfer print mode) or install new media (direct thermal print mode). Clean the printhead with the cleaning pen supplied with the printer.

By keeping your printhead clean, you will help maintain its life.

Cleaning The Printhead, Platen Roller And Media Sensors

Platen Roller Cleaning

Media dust and adhesive residue on the platen roller can degrade print quality and cause voids in your label image. Clean the platen roller at the same time as the printhead.

Use a small amount of isopropyl alcohol on the cloth or the cleaning pen supplied with your printer to clean the platen roller. With the pivoting deck up the platen roller can be rotated forward by hand to access and clean its entire surface area.

Media Sensor Cleaning

CAUTION

Do not use isopropyl alcohol, solvents, or abrasive agents to clean the upper or lower media sensor. They can damage sensor lens covers.

The upper and lower media sensors should be cleaned to ensure reliable TOF and Paper Out sensing. Clean the media sensors at the same time as the printhead.

The upper media sensor (located in the horizontal slot of the printhead cover) can be wiped clean using a soft cloth.

The lower media sensor, easily seen by its visible red light, is located in the horizontal slot of the media guard. Remove media dust by vacuuming or blowing air across the lens cover.

Chapter 2 Cleaning

Pivoting Deck

Printhead

Heating

Elements

Deck Lock Lever

Printhead Cover/

Upper Media Sensor

Lower Media

Sensor

(visible with

red LED)

Platen Roller

Peel/Tear Door

Upper

Sensor

Print Element

Cleaning The Printhead, Platen Roller And Media Sensors

1. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area.

2. Gently rub the felt tip of the cleaning pen or a cotton swab with Isopropyl alcohol across the printhead heating elements (light brown area).

3. Allow the printhead to dry for one minute before reloading the media and ribbon.

4. Clean the platen roller.

5. Clean the upper media sensor with a soft cloth.

6. Clean the lower media sensor by vacuuming or blowing air across the lens cover.

Cutter Option Cleaning

The cutter requires only periodic cleaning.

WARNING

Keep your fingers away from the cutter blades. They are sharp.

Perform the following procedure whenever too much dust or debris is visible.

1. Set the printer power switch to O (Off).

2. Rotate the deck lock lever fully clockwise until the deck swings upward.

3. Remove the cutter top cover by loosening the two captive thumbscrews.

4. Place the cutter in the down (open) position.

5. Use a vacuum or can of compressed air with a nozzle around the area of the cutter blade to remove any dust or debris.

6. Use a cloth with a light amount of WD-40 oil to clean adhesive from the cutter blade and upper or lower stainless steel cutter guides. Adhesive oil must be cleaned from the blade and guides with a dry cloth to prevent dust attraction.

CAUTION

Do not use isopropyl alcohol to clean the cutter blade – it dissolves oils required for lubrication.

7. Place the cutter in the up (closed) position.

8. Install the cutter top cover and tighten the two captive thumbscrews.

9. Properly route the media through the printer and cutter.

10. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.

11. Set the printer power switch to | (On).

12. Test the printer cutting operation by pressing the TEST PRINT key and selecting one of the test patterns to print.

Chapter 2 Cleaning

3 Configuring The Printer

Overview

This chapter provides information about:

• Setting, saving, modifying, and printing configurations

• Configuration menus

• Downloading emulation and operating system software

Setting Printer Configuration Parameters

Configuration parameters are set from the control panel or are retrieved from the printer’s memory. The parameters define how the printer will respond to command and interface signals from the host computer.

The configuration menu structure consists of main menus and the options applicable to each menu.

NOTE: Some configurations refer to printer options that may not be present

in your printer. If you select an option or feature that is not present, no action will be performed by the printer or an “OPTION NOT INSTALLED” message will display on the LCD.

Moving Within The Configuration Menu

You can move through the configuration menus using the appropriate navigation keys, as shown in Figure 2. (See “Controls And Indicators” on page 33 for more details on the function of the operator panel keys.)

You can select different options and save them as the power on default; however, you can only save them to configuration menus 1-8. The factory configuration menu can be altered, but not saved.

When the printer is online, the first line of the LCD displays “ONLINE” and the second line lists the active interface port and type of emulation.

To configure the printer:

1. Press the key to enter the printer configuration menu system. “MENU MODE/QUICK SETUP” displays on the LCD.

2. You can move through configuration main menus in two ways:

• Press the key to move to the right.

• Press the + key to move right or the − key to move left.

. . .

Chapter 3 Overview

NOTE: In menus with numeric ranges of more than 50 numbers, hold down

the + or − key for more than 2 seconds to move through the range in increments of 5. To move in increments of 1 again, release your hold on the + or − key.

Figure 2. Moving within the Configuration Menu

Selecting A Menu Option

To select an option, you need to press the ↵ key. By default, however, the ↵ key is “locked” when the printer is turned on to prevent accidental changes

to the configuration menu. If you press the ↵ key when the key is locked, the message “ENTER SWITCH LOCKED” displays on the LCD for one second and the value will not be selected.

To unlock the ↵ key, press the ↓ and ↵ keys simultaneously. This toggles the ENTER/LOCK function.

• If this function is performed while the ↵ key is locked, the message

“ENTER SWITCH UNLOCKED” displays for one second, and the ↵ key will be unlocked.

• If this function is performed while the ↵ key is unlocked, the message

“ENTER SWITCH LOCKED” displays for one second, and the ↵ key will be locked.

When you press the ↵ key (with the ↵ key unlocked), you select the value or option that displays. An asterisk displays after the value you selected, and the configuration is changed immediately.

Step Press LCD Notes

1 OFFLINE

↓ & ↵

ENTER SWITCH UNLOCKED

Allows you to make configuration changes.

3 MENU MODE

QUICK SETUP

Enables the printer configuration menu.

↓ UNTIL

Print Mode Transfer*

+ or –

Print Mode Direct

Cycles through the choices.

↵

Print Mode Direct*

Selects the Direct transfer mode.

. . .

Changing Printer Settings

IMPORTANT

This change takes effect for all subsequent data and operations for the printer as soon as the ↵ key is pressed and the asterisk (*) is displayed. The configuration change(s) stay in effect only while the printer is powered on. When the power is turned off, all current configurations will be lost unless changes made to it are saved via the CONFIG. CONTROL menu.

To save configuration information permanently or to select it as the power-up default, see “Saving A Configuration” on page 88.

Changing Printer Settings

You can change (or “configure”) printer settings, such as print speed or emulations, through the control panel as follows:

1. Press the key until the following message displays:

2. Press the ↓ key to cycle through these options:

• Print Intensity

• Print Speed

• Print Mode

• Media Handling

• Paper Feed Shift

• Label Length

• Label Width

• Ver Image Shift

• Hor Image Shift

• Orientation

• Gap/Mark Sensor

• Auto Calibrate

• Validator Function (if the validator option is installed. Refer to the

Online Data Validator User’s Manual.)

• Active IGP Emul

• Save Config.

• Power-Up Config.

• SMT: Status (if RFID is installed. Refer to the RFID Labeling

Reference manual.)

• PAA: Status (if RFID is not installed)

MENU MODE QUICK SETUP

. . .

Chapter 3 Overview

3. When the desired submenu displays, press the

+ or − key to scroll

through the values or options.

4. Press the ↵ key to select a value. An asterisk (*) displays next to the

selected value or option.

5. If there are more submenu values or options you want to change, use the

,↑, ↓, +, and − keys to access the value and the ↵ key to select it. At

any time, you may press the key to return to the Main menu.

6. At any time, you may press the PAUSE key twice to exit the Configuration menu and place the printer online. Once you have finished selecting all your options, save your configuration.

IMPORTANT

If you do not save your configuration, all your new values will be lost when you power off the printer.

Saving A Configuration

You can save up to eight different configurations to meet eight unique print job requirements. These configurations are saved and stored in the printer and are not lost when the printer is turned off.

NOTE: If the Protect Configs. option is enabled, the new configuration will not

be saved until the existing configuration is deleted.

Follow these steps to save a new configuration:

1. Press the key until the following message displays:

2. Press the ↓ key until the following message displays:

3. Press the

+ or − key to cycle through the options (1-8). Note that “Factory”

is not listed, because no changes made to the factory configuration can be saved under Factory.

4. When the desired number displays, press the ↵ key to select it. The following message displays briefly:

When processing is completed, the display shows:

. . .

MENU MODE CONFIG. CONTROL

Save Config. 1*

Saving Configuration

Save Config.

Auto Save Configuration

NOTE: If the configuration number has been previously saved and Protect

Configs. = Enabled under CONFIG CONTROL, the following error message displays:

If the above occurs, see “Modifying A Saved Configuration” on page 91, step 4.

5. Print your configuration and store it in a safe place for future reference. Refer to “Printing A Configuration” on page 93.

Auto Save Configuration

If you make any changes to the factory default configuration menu items, you will be prompted to save the changes to “Config #” when you place the printer online. “#” equals the next available unassigned configuration number. When prompted, press one of the following keys:

• Enter. Saves to Config 1 or the next available Config, and becomes the

Power-Up config.

NOTE: If all eight Configs are assigned, you will be prompted to select which

Config to overwrite.

• Pause. Changes will be implemented but saved only temporarily until

deliberately saved as a new configuration or until you power off the printer. All changes will be lost when you power off the printer.

CONFIG. EXISTS Delete First

Chapter 3 Overview

Specifying A Power-Up Configuration

You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration:

1. Press the key until the following message displays:

2. Press the ↓ key until the following message displays:

3. Press the

+ or − key to cycle through the options (1-8 and Factory). When

the desired number displays, press the ↵ key to select it. The following message displays:

NOTE: If the configuration number has not been saved previously, the

following error message displays:

If this error message displays, see “Saving A Configuration” on page 88. Once you have saved a configuration, repeat the steps in this procedure.

. . .

MENU MODE CONFIG. CONTROL

Power-Up Config. 1*

Power-Up Config.

CONFIG. DOES NOT EXIST/Save First

Modifying A Saved Configuration

You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface.

1. Load the configuration to be changed (for example, Config. 1).

a. Press the key until the following message displays:

b. Press the ↓ key until the following message displays:

c. Press the

+ or − key to cycle through the options: Factory 1-8.

d. When the desired number displays, press the ↵ key to select it. The

following message displays:

Then, the following message displays when it is loaded:

2. Move through the menu and change all the desired values. (In this example, press the key until PARALLEL PORT displays. Press the ↓ key until Port Type/IEEE 1284 displays. Press the - key until Centronics displays.)

3. Press the ↵ key to select each new value. An asterisk (*) displays.

. . .

MENU MODE CONFIG. CONTROL

Load Config. Factory

Loading Saved Configuration

Load Config.

. . .

Chapter 3 Overview

4. Before saving the modified configuration, you must delete the original configuration if the Protect Configs. option is enabled.

a. Press the ↑ or ↓

key until the following message displays:

b. Press the

+ or − key to cycle through the options (1-8). When the

desired number displays, press the ↵ key to select it. The following message displays:

Then, the following displays when it is deleted:

5. Save the new configuration as described in the “Saving A Configuration” on page 88. Make sure you select the same number (e.g., Config. 1) when saving the modified configuration. The new configuration writes over the existing one.

6. Print a copy of this newest configuration and store it in a safe place. Refer to “Printing A Configuration” on page 93.

Delete Config. 1*

Deleting Configuration

Delete Config.

Printing A Configuration

We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer.

To print a configuration:

1. Press the key until the following message displays:

2. Press the ↓ key until the following message displays:

3. Press the

+ or − key to cycle through the following printout options:

Current* Factory Power-Up All 1-8 customized configurations

4. When the desired option displays, press the ↵ key. The printer prints the

specified configuration.

NOTE: If the configuration you want to print has not been saved, the

following message displays momentarily:

This message indicates that no configuration menu has been saved under the configuration value you have selected and therefore cannot be printed. You must either select another configuration to print or load and then save a configuration to that configuration value first.

Loading A Saved Configuration

To use a different configuration:

1. Press the PAUSE key until OFFLINE displays.

2. Press the JOB SELECT key until the desired configuration displays.

3. Press ↵. Loading Saved/Configuration displays

. . .

MENU MODE CONFIG. CONTROL

Print Config. Current*

CONFIG. DOES NOT EXIST/Save First

Chapter 3 Menu Overview

Menu Overview

QUICK

SETUP

Set the basic menus needed to configure the printer.

VALIDATOR

Online data validator setup and status reporting.

CONFIG.

CONTROL

Name, store, and retrieve up to eight custom printer configurations.

MEDIA

CONTROL

Control various parameters related to print quality, media, and ribbon.

CALIBRATE

CTRL

Select the correct media sensing for the media type installed and perform media sensor calibration.

PRINTER

CONTROL

Select the desired Active IGP emulation, other emulations, and various printer operating parameters.

Emulations selected from the PRINTER CONTROL menu appear here. These emulations relate to graphics languages, particular printers, and optional host interface protocols.

DIAGNOSTICS

Select various printer tests, monitor and record printer performance.

PARALLEL

PORT

Select various parallel port related parameters.

Press to select the next main menu. Press ↓ or ↑ to move within each main menu.

. . .

OPTIONAL

PORTS

Select optional host interfaces.

OPTIONAL

FEATURES

Select optional features, such as Battery Control.

SELECTED

EMULATIONS

NOTES:

This menu appears only if an RFID encoder is installed.

See the

RFID Labeling Reference Manual

This menu appears only if a Validator is installed. See the

Online Data Validator User’s Manual

SERIAL

PORT

Select various serial port related parameters.

RFID

CONTROL

RFID encoder setup and status reporting.

PRINTER

MGMT

Select PNE port type and port number.

USB

PORT

Selects various USB port related parameters.

Loading A Saved Configuration

Main Menu

Load Config. Save Config. Print Config. Delete Config. Power-Up Config. Protect Configs. Name Config 1 Name Config 2 Name Config 3 Name Config 4 Name Config 5 Name Config 6 Name Config 7 Name Config 8 Reset Cfg Names

Auto Save

CONFIG. CONTROL (page 115)

NOTES:

Italicized items are available only when you enable Admin User (under PRINTER CONTROL).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 138. If you change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

This menu appears only if an RFID encoder is installed.

This menu appears only if a Validator is installed.

This menu will not appear on Direct Thermal only printers.

This menu appears only if RFID is installed and there is no CST bundle in the Flash File System.

This menu appears only if RFID is not installed and there is a CST bundle in the Flash File System.

VALIDATOR

Press to select the next main menu. Press ↓ or ↑ to move within each main menu.

Press + or

− to cycle through each possible option or value.

. . .

Print Intensity Print Speed Print Mode

Media Handling Paper Feed Shift Label Length Label Width Ver Image Shift Hor Image Shift Orientation Gap/Mark Sensor

Auto Calibrate Validator Funct.

Active IGP Emul Save Config. Power-Up Config. SMT: Status

PAA: Select Tool

QUICK SETUP

(page 106)

Refer to the

RFID Labeling Reference Manual

RFID

CONTROL

Refer to the

Online Data Validator User’s Manual

Main Menu

Chapter 3 Main Menu

SMT: Status

PAA: Select Tool

LP+ Emulation CTHI Emulation

Active IGP Emul

Host Interface

Power Saver Time Pwr Save Control Display Language Alarm Power-up State Ptx Setup SFCC Cancel Key Ret. Status Port Compatibility

Del Char frm Fls Ld Char from Fls Save Char to Fls Del Char frm RAM Ld Char at PwrUp Del Set frm Flsh Ld Set from Flsh Save Set to Flsh Del Set from RAM Ld Set at PwrUp Overwrite Files View File List Delete Files Flash Avail. Optimize&Reboot

(continued in next column)

PRINTER CONTROL (page 146)

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 138. If you change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

Appears only if the CTHI option is installed.

This menu will not appear on Direct Thermal only printers.

This menu appears only if RFID is installed and there is no CST bundle in the

Flash File System.

This menu appears only if RFID is not installed and there is a CST bundle in the

Flash File System.

Menu available if the small label printer option is installed.

Menu available if CTHI option and IPDS option are not installed.

CALIBRATE

CTRL

(page 138)

Gap/Mark Sensor

Auto Calibrate Media Profile Sensed Distance Gap/Mark Thresh Paper Out Thresh

Paper Out Sensor

Manual Calibrate Pwr Up Auto-Cal Head Auto-Cal Online Auto-Cal Gap Windowing Gap Length Cal in Peel Mode Min Calib Delta Use Label Length

Threshold Range

Dynamic Sensing

Print File List Auto Locking Set Lock Key Ptx Setup Parse PJL Enable

Glob Mem Adjust Max Font Buffer Max Cache Memory Max Cached Char Standard Chars. Bold Chars. Extra Bold Char. OCR-A Chars. OCR-B Chars. Tall Characters Batch Counter

Admin User

Print Intensity Print Speed Print Mode

Media Handling Paper Feed Shift Label Length Label Width Ver Image Shift Hor Image Shift Orientation

Auto Map Select Auto Label Width Num Auto Labels Slew Speed Print Direction Label Wait Time Pre-Peel Mode Pre-Peel Adjust Lbl Missing Flt Clip Page Error Recover Ribbon Width

Display Ribbon

Ribbon Low

Rbn Takeup Full

Units Set Label Length Peel Present Peel-Off Mode Continuous Mode TOF Detect Fault Ticket Save Mode TOF Adjust Mode TOF Adjust Ribbon Calibrate

Label Resolution

MEDIA CONTROL (page 118)

Loading A Saved Configuration

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Gap/Mark Sensor and Paper Out Sensor work in conjunction, as shown in Table 6 on page 138. If you

change the Gap/Mark Sensor or Paper Out Sensor, you must recalibrate the media.

Appears only if the CTHI option is installed.

Appears only if selected as the Port Type (under C/T PORT).

Appears only if the CTHI emulation (under PRINTER CONTROL) is set to Simp Prot Conv.

Appears only if the “User Defined” option in the “Lead-in Chars” menu is selected.

Does not appear if IPDS is installed.

Does not appear if CTHI emulation (under Printer Control) is set to Simp Prot Conv..

SPC TWINAX

SETUP

2, 3, 4

(page 168)

SPC Type SFCC Char User-Defined St1

User-Defined St2

User-Defined Stp

SPC Char Set Translation Tbl Buffer Print

TWINAX

SETUP

2, 3, 7

(page 165)

Primary Sets Translation Tbl

Buffer Print Twinax Type

Active Char Set Secondary Sets 5225 World Trade Cancel IGP/DCU Lead-in Chars User-Defined St1

User-Defined St2

User-Defined Stp

Alt. Set 80-9F Graphic Chek Err Graphic Chek Cod LAC Option LAC Approx. Set Text Orientn Host Override Format Control Max. Print Width

SPC COAX

SETUP

2, 3, 4

(page 167)

SPC Type Logical Buf Size

Intervention Req

Buffer Print Translation Tbl PA1 PA2 Buffer Reprint Null Handling SPC Null Supp SPC Space Supp SFCC Char User-Defined St1

User-Defined St2

User-Defined Stp

NL At MPP + 1

COAX

SETUP

2, 3, 7

(page 162)

Primary Sets Translation Tbl PA1 PA2 Buffer Reprint Buffer Print Coax Type

Active Char Set Secondary Sets Early Print Cmpl SCS Buffer Cntrl Alt. Set 80-9F Intervention Req CR At MPP + 1 NL At MPP + 1 Position Aft FF Last Char = FF Null Suppression FF Validity Auto Skip At End FF After Job CR, EM, & NL Translate Table Host Override Format Control Cancel IGP/DCU Lead-in Chars User-Defined St1

User-Defined St2

User-Defined Stp

Change Case Set Text Orientn Max. Print Width

Main Menu

Chapter 3 Main Menu

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER

CONTROL menu).

Appears only if Active IGP Emul is set to IGP/PGL (in the Printer Control Menu).

Appears only if the IPDS emulation is installed and the correct security key is used.

Appears only if the TN5250/3270 option is installed.

Appears only if the “User Defined” option in the “Lead-in Chars” menu is selected.

IGP/PGL SETUP

(page 177)

Character Group Standard Sets Select LPI Define CR Code Define LF Code Autowrap Auto Uppercase Slash 0 Select SFCC

Host Form Length Var Form Adjust Var Form Type Optimized Ratio PI Slew Range CR Edit Skip Cmd Prefix Ignore Text Power on IGP/PGL Ext Execute Copy Al 00 Spaces Select SO Char Ignore Mode Select Char Do FF at TOF IGP100 Compatbl. Expanded Font Scalable Size Forms Handling PGL Normal UPC Descenders I-2/5 Selection C39 Compatbl. User-Def Ratio Lead PDF Dist Trunc Dyn Data Vertical Adjust Error Report Boundary Check Repeat Form Opt Preparser Cmd Preparser Port

Primary Sets Translation Tbl

Active Char Set Secondary Sets Lead-in Chars User-Defined St1

User-Defined St2

User-Defined Stp

Alt. Set 80-9F Graphic Chek Err Graphic Chek Cod Set Text Orientn Host Override Format Control Max. Print Width

5250 SETUP

(page 175)

IPDS SETUP

(page 169)

Default Font Default Code Pag Code Page Subset Emulation Early Print Comp Host Form Length Null Suppression Page Rotation VPA Check Expanded Fonts Resident Fonts XOH-SMO Support Hexdump Mode Print IPDS Fonts

Primary Sets Translation Tbl

Active Char Set Secondary Sets Early Print Cmpl Alt. Set 80-9F Intervention Req CR At MPP + 1 NL At MPP + 1 Position Aft FF Last Char = FF Null Suppression FF Validity Auto Skip At End FF After Job CR, EM, & NL Host Override Format Control Lead-in Chars User-Defined St1

User-Defined St2

User-Defined Stp

Change Case Set Text Orientn Max. Print Width

3270 SETUP

(page 173)

Loading A Saved Configuration

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

Appears only if Active IGP Emul is set to IGP/VGL (in the Printer Control

Menu).

Appears only if Active IGP Emul is set to PPI emulation.

Appears only on 203 dpi printers.

Refer to the

Printer Protocol Interpreter (PPI) TGL

™

Programmer’s Reference Manual.

PPI/TGL

SETUP

IGP/VGL SETUP

(page 179)

SFCC Power-up ^X Power-up ^F Power-up ^PY LPI Btm Margin Ctl Text Length Autoeject Copy Count Host Form Length Slash 0 Repeat Form Ignore Dots Append Rotated Truncate Alpha True Vert 1/10 Absorb After ^PY UPC Descenders Select SO Char Rot. Char Size Ignore Spaces Ignore ^Lxx Cmd. Midline PY Width Limit Absorb After ^PN Expanded Font Auto FF at ^PN Vertical Density

PDF Size Comp C128 Mode Comp C39 Compatbl. Error Msgs Error Markers Offpage Errors Barcode Errors Ignore Chars Ignore Ch#1 Ignore Ch#2 Data Bit 8 Cmd Resolution ^Dnn Dot Slew Barcode var. Character Group Standard Sets Uniform Fonts Prop Line Length Printer Pl Host Pl Max PI 16

PPI/ZGL

SETUP

Refer to the

Printer Protocol Interpreter (PPI) ZGL

™

Programmer’s Reference Manual.

Refer to the

Printer Protocol Interpreter (PPI) IGL

™

Programmer’s Reference Manual.

PPI/IGL

SETUP

Main Menu

100

Chapter 3 Main Menu

NOTES:

Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).

This menu is available only when you enable Admin User (under PRINTER CONTROL).

Appears only if Active IGP Emul is set to PPI emulation.

These menus do not display when CT, TN5250, or TN3270 emulation is selected.

All three Form Length submenus work in conjunction. When you change the default of one submenu, the

default value in the other two submenus change automatically.

All three Form Width submenus work in conjunction. When you change the default in one submenu, the

default value in the other two submenus change automatically.

The presence of this menu depends on the LP+ Emulation selection (under PRINTER CONTROL).

Select CPI Select LPI Typeface Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin

Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Control Code 06 Compressed Print Bold Elong/Alt. Font Gothic Typeface EVFU Select Upr. Case Select Slew Relative Text Position Host Command Reset Cmd CFG Ld Form Length (inches)

3, 4

Form Length (mm)

3, 4

Form Length (lines)

Form Width (inches)

3, 5

Form Width (mm)

3, 5

Form Width (char.)

P-SERIES XQ

SETUP

1, 6

(page 183)

Select CPI Select LPI Typeface Character Group Character Set Primary Subset Extended Subset Horizontal DPI Vertical DPI Prop. Spacing Italic Print Slashed Zero Left Margin

Right Margin

Top Margin Bottom Margin Print Char. Set Define CR code Auto LF Define LF code Control Code 06 Control Code 08 Bold Overstrike Select SFCC EVFU Select Alt. Set 80-9F SFCC d command PSeries Dbl High FF valid at TOF Text Position Host Command Reset Cmd CFG Ld Form Length (inches)

3, 4

Form Length (mm)

3, 4

Form Length (lines)

Form Width (inches)

3, 5

Form Width (mm)

3, 5

Form Width (char.)

P-SERIES

SETUP

1, 6

(page 181)

Refer to the

Printer Protocol Interpreter (PPI) STGL

™

Programmer’s Reference Manual.

PPI/STGL

SETUP

Refer to the

Printer Protocol Interpreter (PPI) DGL

™

Programmer’s Reference Manual.

PPI/DGL

SETUP

Printronix SL5000r, SL5204R, SL5000r MP2, SL5206r MP2, SL5304R MP2 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual